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Landmark at 95th Rehabilitation and Nursing Center

1010 West 95th Street, Chicago, IL 60643 · For profit - Corporation · 228 certified beds · (773) 298-1177 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$595,647 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (102) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $595,647 in federal fines (most recent 2026-06-16)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
736 W 95th St · (773) 487-0363 · Call to confirm hours
Pharmacy
Walgreens0.2 mi
9434 S Halsted St · (773) 238-5648 · Call to confirm hours
Grocery
9707 S Halsted St · (773) 595-0904 · Call to confirm hours
Park
965 W 95th St · (312) 747-6569 · Typically dawn to dusk
Place of worship
9440 S Vincennes Ave · (773) 779-9440

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.1%13.4%15.4%better
Long-stay residents who lose too much weight1.1%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.9%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms99.6%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.6%3.1%3.3%better
Long-stay residents whose ability to walk worsened3.1%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication3.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine90.3%91.8%95.3%typical
Long-stay residents with pressure ulcers4.9%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control7.7%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table28.6%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.9%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine89.8%63.1%79.4%better
Short-stay residents rehospitalized after admission33.9%26.1%22.6%worse
Short-stay residents with an outpatient ER visit3.0%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.222.021.67worse
Long-stay outpatient ER visits per 1,000 resident days0.622.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.3%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
0.10U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.3%CMS range 27.7–59.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.1–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.221.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.16
RN hours/ resident / day
0.78
LPN hours/ resident / day
1.68
Aide hours/ resident / day
2.61
Total nurse hours/ resident / day
0.11
RN hoursweekends
40.8%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 228 beds and averages 175.5 residents a day — about 77% occupied, or roughly 52 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.61 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.16 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.68 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.37 hrs/resident/day on weekends vs 2.71 on weekdays — 12% thinner on weekends. RN hours go from 0.18 to 0.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-07-24)
13
at the previous standard inspection (2024-07-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

102 citations, most serious first. The 22 most serious are shown; the remaining 80 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility [ A] failed to monitor and recognize change in condition for one resident [R3]out of 4 residents with known history of chronic kidney disease fluid volume status, [B] failed review and address diagnostic test results, and [C] failed to follow physician orders to schedule nephrology, cardiology, and pulmonary consultant appointments. These failures resulted in R3 being sent to the emergency department very weak, massive volume overload, worsening kidney function, pulmonary edema, respiratory failure, hypotension, and diagnosed with cardiorenal syndrome, in acute renal failure, admitted to intensive care unit to place line for emergent dialysis. The facility's immediate jeopardy began on [DATE]. On [DATE] at 2:25 PM, the administrator was notified of the immediate jeopardy. The immediate jeopardy was removed on [DATE] at 1:59 PM. However, the deficiency remains at the second level of harm until the facility determine the effectiveness of the implementation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect one resident (R2) out of four residents who were reviewed for abuse and the facility failed to report a suspicion of abuse and/or unknown injury to the abuse coordinator. Subsequently the resident sustained multiple bruises and trauma.Findings Include:R2's Progress note dated 06/03/26 19:48 document in part reads: Nursing Progress Note Text: Resident observed with discoloration to the forehead and discoloration to the right side of his face. Further skin assessment revealed discoloration to the right hip area. Attending physician notified and gave orders to send resident to hospital for evaluation.On 06/17/26 at 03:05 PM V21 (Certified Nurse Assistant) stated I did not witness R2 and R24 altercation. After the fact, I prepped R2 to go to the hospital. R2 had a bruise on the forehead over the left eye and a large purplish bruise on the right hip. R24 walks around a lot and requires a lot of redirections.R2's Hospital record dated 06/03/26 document in part reads: Chief Complaint: Assault victim. Visit diagnosis:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility to seek medical attention right away for one resident (R2) who was on anti-coagulant medications after the resident told the nurse he was in an incident with another resident and an injury was noted to his face. Subsequently the resident was not sent to the hospital until a day later after a mark was noted and where resident required hospitalization for a Intracranial Hemorrhage and Hematomas to other parts of his body. Findings Include:R2 has diagnosis not limited to Seizures, Anemias, Transient Ischemic Attack (Tia), and Cerebral Infarction, Abnormalities of Gait and Mobility, Major Depressive Disorder, Epilepsy, Atherosclerotic Heart Disease of Native Coronary Artery, Dementia, Schizophrenia, Bipolar Disorder, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Right Dominant Side, Essential (Primary) Hypertension, Altered Mental Status, Anxiety Disorder, Major Depressive Disorder and Chronic Kidney Disease. R2's MDS (Minimum Data Set) BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide wound care treatments for two residents R1 and R5, failed to notify the physician when wound worsened for one resident (R1) resulting in R1 being sent to the hospital for wound infection and needing further surgical interventions, failed to assess and treat wounds for one resident (R5) resulting in R5 not receiving wound care for 12 days. These failures affected two residents (R1 and R5) out of 3 residents reviewed for wound care.Findings include:R1's medical diagnoses include but are not limited to dehiscence of amputation stump, bacteremia, sepsis, acquired absence of left leg, pulmonary hypertension, post-traumatic stress disorder, heart failure.R1's Minimum Data Set, dated [DATE] has a Brief Interview for Mental Status score of 12, indicating R1's cognition is moderately impaired.R1's care plan dated 02/28/26 documents in part, Enhanced Barrier Precautions: I am in enhanced barrier precautions for: Wounds or skin opening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents wear appropriate footwear to prevent falls, for one of three residents reviewed for falls (R3) in the sample of 18. This failure resulted in R3 falling and sustaining a subarachnoid hemorrhage and subdural hematoma.Findings include:R3's face sheet documents R3 is an [AGE] year-old with diagnoses including but not limited to: Other Pulmonary Embolism with Acute Cor Pulmonale, Essential (Primary) Hypertension, Stenosis of Coronary Artery Stent, Sequela and Dementia in Other Diseases Classified Elsewhere. R3's MDS (Minimum Data Set of 1.22.2026) documents a BIMS (Brief Interview for Mental Status) score of 3 indicating severe cognitive impairment.2.25.2026 facility's final incident report documents, in part: the facility completed its investigation through medical record review and interviews. It was determined that (R3) was in a supervised area and abruptly stood up to ambulate and lost her balance. Prior to the fall, (R3) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and records review the facility failed to follow their policy to ensure one (R2) resident remained free from physical abuse by another resident (R1) in a sample of four reviewed. This failure resulted in R1 hitting R2 with a bottle causing an open wound over R2's left eyebrow. Findings include: R1 is a closed record and was not residing in the facility during this investigation. R1's current face sheet document R1's medical conditions to include but not limited to: hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, anxiety disorder, unspecified, depression, unspecified, anxiety disorder, unspecified. MDS (Minimum Data Set) section C dated 04/24/2025, documents R1's Brief Interview for Mental Status (BIMS) as 12/15 indicating R1 has moderate cognitive impairment functional abilities. MDS Section D- Mood documents R1 feels down, depressed, or hopeless 2-7 days (half or more of the days. R2's current face sheet documents her medical conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect one resident (R1) from resident-to-resident abuse out of four residents reviewed for physical assault. This failure resulted in R1 sustaining a fracture of the left ankle in a total sample of four residents. Findings include: On 04/22/2025, at 11:57 AM, R1 states the altercation between himself and R2 began when he refused to lend his Bluetooth speaker to another female resident. R1 states all parties were located on the first floor of the facility during this time. R1 states R2 inserted himself into the situation and began to try to impress the female resident. R1 states R2 then began calling R1 bites and saying he will catch R1 outside. R1 states he and R2 then started a verbal argument and that's when R1 decided to remove himself from the situation. R1 states he began to self-propel himself in the opposite direction from R2. R1 states when he turned his back, R2 rammed him really hard with R2's electric wheelchair, knocked R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review the facility failed to follow the abuse prevention program, failed to provide supervision, failed to implement preventive interventions, and failed to ensure that two of seven residents (R1, R2) in the sample remained free from abuse. These failures resulted in (8/9/24) physical altercation between R1 and R2. R1 sustained a displaced fracture of the left 5th metacarpal, right shoulder deformity and right eye discoloration. R2 sustained a scratched forehead. Findings include: On (1/10/24) IDPH (Illinois Department of Public Health) received allegations that R1 reported a resident was threatening physical violence (for about 2 weeks) prior to actual assault resulting in R1 sustaining bruises and fractured finger. On 1/27/25 at 10:22am, surveyor inquired if R1 was assaulted by a facility resident, V2 (Director of Nursing) stated (R2's name) was in an altercation with him (R1) several months ago and subsequently affirmed that the incident occurred on 8/9/24. R2's diagnoses include dementia, metabolic encephalopathy, and psychoactive substance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to provide ADL (Activity of Daily Living) care to residents who are dependent on staff assistance with ADL's. This failure affected 3 [R2, R3, R4] of three residents reviewed for incontinence care and personal hygiene. This failure resulted in R2 feeling the urine and feces burning in R2's wound, R3 feeling itching and burning due to delayed care and R4 not receiving incontinence care for 12 hours and which resulted in R4 itching and scratching all night from urine. Findings Include, R2's clinical record indicates in part; R2's medical diagnosis was muscle wasting, paraplegia, and major depressive disorder. Minimum Data set [MDS] Section [C] dated 8/6/24, Brief interview mental status scored [15], indicates R2 is cognitively intact. MDS section GG dated 8/6/24 indicates R2 is dependent for activities of daily living [ADL] care, toileting, bathing, and transferring. R2's care plan dated 6/13/22, document in part, R2 has a self-care deficit and require total assistance with for activities of daily living [ADL]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to follow their skin condition assessment policy to ensure three [R1, R2, R3] of three residents wound dressings were checked for placement, and cleanliness, and failed to complete wound care as prescribed for one [R1] resident. These failures resulted in R1 developing a stage II pressure wound on his left rear thigh, R2's wound increased in size, and R3 developed moisture associated dermatitis. Findings Include, R1's clinical record indicates in part; R1 was admitted with the medical diagnosis of heart failure, chronic obstructive pulmonary disease, schizoaffective disorder, reduced mobility, abnormal gait and mobility, lack of coordination, acquired absence of left leg below knee, and muscle weakness. R1's Minimum Data Set, dated [DATE], R1 is cognitively intact [scored 15], alert and oriented x3. R1's Weekly Skin Assessments document in part: Left back thigh facility acquired stage II pressure ulcer noted on 6/6/24. 6/6/24 measured 2.0…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a fall by not implementing effective fall interventions for residents (R5, R6) who were at risk for fall and with history of falling and failed to supervise (R16) from smoking while oxygen is in use. The facility failed to ensure that resident (R7) was assessed by nurse before moving / transferring back to bed, facility failed to follow facility policy and procedutes and failied to follow residents care plans. These failures resulted in (R5) sustaining an lumbar compression fracture, (R6) sustaining acute subdural hematoma. These failures affected 4 (R5, R6, R7,R16) out of 4 residents reviewed for resident safety / falls/supervision. Findings include: 1. R5 health record documented initial admission date of 4/6/23 with diagnosis not limited to Fracture of nasal bones, End stage renal disease, Unspecified systolic (congestive) heart failure, Weakness, Unspecified abnormalities of gait and mobility, Unspecified dementia, Other lack of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-06-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to protect R110's right to be free from physical abuse by a resident. This failure resulted in R132 hitting R110 on the face. R110 was sent to acute hospital and showed R110 sustained a nasal fracture and dental injury. Findings Include: On 6/06/23 at 11:22 AM, an interview conducted with R110. R110 stated that another resident (R132) who's room was right across R110's room had hit R110 on the face. R110 stated that R132 came in R110's room, woke R110 and started hitting R110. R110 stated, The resident hit me on my nose bridge and my mouth. It was another resident. His name was [R132] he was right next door across the hall. It was around 2 o'clock in the morning. I don't remember the exact date. It was last week Tuesday. I was sleeping he was waking me up then he hit me on the face. I yelled and the female CNA [Certified Nursing Assistant] came right away. R110 stated R110 went to the hospital because R110's mouth was bleeding and had a broken nose.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-18 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide effective pest control for six [R1, R4, R15, R16, R22, R23] residents in the sample of 25. These failures have the potential to affect all 157 residents residing in the facility. Findings Include, R1's clinical record indicates the following in part: R1's medical diagnosis of schizoaffective disorder, depression, anxiety disorder, movement disorder, type II diabetes, chronic obstructive pulmonary disease, essential hypertension, liver disease, morbid obesity, transient ischemic attack and cerebral infarction, chronic kidney disease, edema, and chronic pain. R1's face-sheet, medical diagnosis, physician order sheets, minimum data set [MDS] Brief Interview Mental Status Score Indicates R1 is cognitively intact, care plans, medication administration record, treatment administration record, and progress notes. On 6/16/26 at 1:15PM, observed R1 resting in bed alert and oriented x3. Observed more than eight flying bugs in R1's room flying around R1 as he ate apple sauce. R1 stated, These gnats flying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F761Based on observation, interview, and record review, the facility failed to properly store medications requiring refrigeration for four residents (R7, R8, R9, and R10). This failure has the potential to affect all four residents reviewed for physical environment and medication storage. The findings include: R7's face sheet shows admission on [DATE] with diagnoses not limited to Other mechanical complications of femoral arterial graft (bypass), Cellulitis of groin, Carrier or suspected carrier of methicillin resistant staphylococcus aureus, Dehiscence of amputation stump, acquired absence of left leg above knee, Urinary tract infection, Bacteremia, Sepsis. R8's face sheet shows admission on [DATE] with diagnoses not limited to Diabetes mellitus due to underlying condition with hyperglycemia, Hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. R9's face sheet shows admission on [DATE] with diagnoses not limited to Chronic obstructive pulmonary disease, Type 2 diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, that facility failed to ensure that one resident (R1) was free from verbal abuse by a staff member. This failure has affected one (R1) resident from a sample of nine residents reviewed for abuse. Findings include:R1 is a [AGE] year old with diagnosis including but not limited to: End stage renal disease, chronic obstructive pulmonary disease, depression, hypotension and constipation.R1's BIMS (Brief Interview of Mental Status) score is 15, which indicates cognitively intact.On 4/27/26 at 10:00 am, V1 (Administrator) stated the following, I was notified via telephone on yesterday around 1:00 pm about the complaint from R1. The manager on duty (V9/ Restorative Director) called and she stated that V8 CNA (Certified Nurse Assistant) had used profanity with R1.On 4/27/26 at 3:30 pm, R1 stated the following, The other day (4/26/26), V8 placed cream on top of feces on my butt. I asked her to clean me again and I complained to the nurse. After an hour she came into my room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records reviewed the facility failed to ensure medications were securly stored, in accordance with professional standards and not left at the bedside of a visually impaired resident, (R4). This failure has the potential to affected of 1 of 3 residents reviewed for quality of care. Findings include:According to R4's face sheet was admitted to the facility on [DATE]. R4's diagnosis include but are not limited to Multiple Sclerosis, Generalized Anxiety, Insomnia, Chronic Idiopathic Constipation, legal Blindness, Conductive Hearing Loss.On 4/3/26 at 10:27AM the surveyor observed 2 pills at bedside, on bedside table, within easy reach of R4. One pill is white, round, and scored. The second pill is oval, clear, light orange in color. R4 said I can't see well. Surveyor observed hand written notes in large print with black marker. The surveyor showed R4 her identification badge and R4 said I can't see it. R4 asked the surveyor to write her name on a paper, big with a marker because…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to wear PPE (Personal Protective Equipment) for one resident (R1) who is on EBP (Enhanced Barrier Precautions) while providing wound care. The facility failed to identify one resident requiring EBP with an indwelling catheter and pressure ulcer. This failure affected two residents (R1 and R4) out of three residents reviewed for infection control.Findings include: R1's medical diagnoses include but are not limited to dehiscence of amputation stump, bacteremia, sepsis, acquired absence of left leg, pulmonary hypertension, post-traumatic stress disorder, heart failure. R1's Minimum Data Set, dated [DATE] has a Brief Interview for Mental Status score of 12, indicating R1's cognition is moderately impaired. R1's care plan with date initiated 12/29/25 documents in part, Enhanced Barrier Precaution: I am in enhanced barrier precautions for: Wounds or skin opening requiring a dressing. Enhanced precautions will be maintained and I will not exhibit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide a safe and sanitary functional environment (the second-floor unit soiled utility room). This failure has the potential to affect all 72 residents residing on the second floor unit.Findings include: On 3/19/26 at 1:00 pm, Surveyor toured the second-floor unit and observe the second floor soiled utility room, door broken and unable to close with the door standing partially open. The soiled utility room contained overflowing garbage on the floor, garbage in the sink, a biohazard box located in the sink, and floors with visible black debris and dirt. On 3/19/26 at 1:20 pm, Surveyor brought this observation to V13 (Housekeeping Aide), and he stated that housekeeping is responsible for cleaning the soiled utility rooms in the facility and that he does not clean the soiled utility room because he feels the floor technicians should be responsible for making sure that the soiled utility rooms in the facility are clean. V13 also stated that it is unsafe and unsanitary for the soiled utility room to go without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-30 · tag F0609 — failed to report abuse allegations — widespread
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to report an injury of unknown origin to the state surveying agency within regulatory requirements for one (R7) resident. This failure has the potential to affect all 172 residents residing in the facility. Findings include: Findings include: On 01/27/2026 at 2:02PM, Facility Reported Incidents/FRIs were requested from V1 (Administrator) for the past 3 months. V1 provides surveyor with three incident reports via scanned email, that are dated 12/02/25, 12/16/25, and 01/14/2026. V1 states these are the only facility reported incidents that occurred in the facility for the past 3 months. During record review of facility's reported incidents, surveyor observes that they were not submitted to the correct email address. On 01/29/2026 at 2:12PM V1 states she was made aware of R7's incident by V2 (DON). V1 states she reported R7's incident to the state agency via email on 12/16/2025, the same day it was reported to her. V1 is made aware that the state agency is not in receipt of the reported incidents. V1 is asked by surveyor to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-30 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain laundry equipment in good working conditions that provides laundry services to all residents. These failures have the potential to affect all 172 residents living in the facility receiving laundry services. Findings include: On 01/27/2026 at 12:31PM, V16 (Registered Nurse/RN) states she was informed that residents were complaining about their laundry because the facility's washing machine was broken about 2 weeks ago. On 01/27/2026 at 1:18PM, V24 (Licensed Practical Nurse/LPN) states there was a washing machine malfunction that the facility experienced recently. V24 states the facility now has a new washing machine and it is being used to wash linen and resident's clothes. V24 states when the new machine arrived, the facility focused more on washing the facility's linen. V24 states during this time, residents verbalized concerns with their clothing items being washed and returned from the laundry department. Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2018 documents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a portion of an existing plan related to pressure ulcer care, such as not following treatment/dressing changes as ordered for one (R3) resident out of four reviewed for pressure ulcers in a total sample of 17 residents. However, there has been no evidence of decline or failure to heal. This failure places the resident at risk for more than minimal harm. Findings include:On 01/27/26 at 11:07 AM, R3 stated there have been several days when the wound care treatment was not done. R3 stated I am just wondering why the nurses don't change the wounds. R3 stated my wounds are stage 4 and they are super big and drain a lot, and they are supposed to be changed every day. R3 stated that he didn't call to remind the nurse on duty because R3 stated they can come anytime of the day and I just kept waiting. I am on medications, and I may fall asleep and the day went by.On 01/27/2026 at 12:38 PM, V7 (Wound care coordinator/LPN) stated that R3 has a right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and monitoring for three (R15, R16) residents in a total sample of 17 residents reviewed. Findings include: On 01/27/2026 at 1:29PM, R15 and R16 observed sitting inside of the second-floor dining room unsupervised and unattended. R15 and R16 were sitting in geri-chairs.On 01/27/2026 at 1:39PM, V4 (Licensed Practical Nurse/LPN) states the Certified Nursing Assistants/CNAs take turns monitoring the residents in the dining room at 30-minute intervals. V4 states residents are monitored to make sure they do not fall, injure themselves, choke, or get into physical altercations with one another. V4 states V12 (CNA) is the person responsible for monitoring the second-floor dining room today from 1:30PM to 2:00PM. Record review of the CNA assignment sheet for the second-floor dining room dated 01/27/2026, documents that V12 is responsible for monitoring the dining room from 1:30PM-2:00PM.R15's fall risk assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 80 citations
  • Potential for harm · Ecited before2026-01-26 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide sufficient staffing to ensure ADL (Activities of Daily Living) needs are met in a timely manner for two residents (R4, R8) and medications are being administered as ordered by the physician. The facility's short staffing has the potential to affect all residents residing on the first floor of the facility.Findings include:On 01/25/26 at 10:07 AM, via telephone interview V3 (Staffing Coordinator/Central Supply) stated she does the staffing schedule for all the nurses including RD/LPN and CNAs. V3 stated the nurses do 12 hours shifts 7AM-7PM and 7PM-7AM and the CNAs do 7-3, 3-11 and 7-11 shifts. There are three floors in the building and the second and third floors usually have a higher acuity level than the first floor, so those floors are staffed with more CNAs. V3 stated the first floor is staffed with one nurse depending on the what the census is and V3 will sometimes go up to two nurses. V3 stated when there are 32 residents or more on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that call lights were answered in a timely manner for one (R1) out of three residents reviewed for accommodation of needs.Findings Include:R1's face sheet listed diagnoses, but not limited to, orthostatic hypotension, end staged renal disease, and polyosteoarthritis. R1's Minimum Data Set (MDS) assessment dated [DATE] shows R1 is cognitively intact with BIMS (Brief Interview for Mental Status) score of 15.On 1/25/26 at 9:57 AM, R1 was sitting up in bed alert and oriented to person, place, and time. Able to verbalize needs with no difficulty. R1 stated that his call light was on for more than two hours on 1/21/26 around 4:20 PM to get his urinal emptied and get water to drink. R1 said nobody answered his call light until 6:45 PM. R1 said he called the reception four times to send someone, and nobody came. R1 said that the facility is always short on staff.On 1/25/26 at 1:09 PM, R4 was sitting on the side of her bed alert and oriented to person,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure medications were administered as scheduled per physician orders for two (R1, R4) out of three residents reviewed for medication administration.Findings Include:On 1/25/26 at 9:57 AM, R1 was sitting up in bed alert and oriented to person, place, and time. Able to verbalize needs with no difficulty. R1 stated that he did not receive his scheduled morning medications at 6:00 AM today and received it at 8:00 AM instead. R1 also stated that on 1/21/26, he did not receive his scheduled Eliquis, Multivitamin, and Midodrine.1/25/26 at 2:14 PM, a phone interview was conducted with V18 (Registered Nurse) and stated he was R1's nurse on 1/21/26 night shift until 1/22/26 and leaves at 7:30 AM. V18 denied giving R1's Midodrine late on 1/21/26. V18 said that there could be other factors that medications might not be administered either the medication is not available, or it is not ordered.On 1/25/26 at 3:01 PM, a phone interview was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure (a) signage for Enhanced Barrier Precautions (EBP) was posted and (b) staff / visitor wear proper personal protective equipment (PPE) for resident on contact precautions. These failures affected two (R1 and R3) out of four residents reviewed for Infection Control. The findings include:R1's admission record face sheet showed admit date on 12/6/25 with diagnoses not limited to Chronic Obstructive Pulmonary Disease, End Stage Renal Disease, Acquired absence of kidney, Dependence on renal dialysis, Hypertensive heart and chronic kidney disease, Anemia, Chronic diastolic congestive heart failure. MDS (Minimum Data Set) dated 12/13/25 showed R1's cognition was intact.On 1/25/26 at 9:58AM Observed R1 resting in bed, alert and oriented x 3, verbally responsive. Stated he has been residing in the facility since 12/6/25. Stated his Immune system is low due to diagnosis of ESRD (End Stage Renal Disease) and he is on hemodialysis. R1 showed dialysis access site on right chest area with dressing in place. Observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and review of records the facility failed to protect the right of every resident to privacy and dignity by failing to place privacy shower curtain in the shower room for 31 residents using shower room and failed to ensure resident maintain their privacy during shower for 1 out of 4 residents (R3) reviewed for resident rights. These failures have the potential to affect all 31 residents using shower room without privacy curtain and affected 1 resident (R3) who felt exposed during shower.Findings include: R3 is [AGE] years old, with initial admission date of 04/16/2021. R3's primary medical diagnosis acute kidney failure. R3's BIMS score dated 07/22/2025 was 14 which indicates that R3 cognition is intact and without impairment. On 08/14/2025 at 08:33 AM, R3 was seen in her room alert, able to express her thoughts clearly and within topic. R3 stated that it happened on Sunday, 07/27/2025 was in the shower. I hear someone at the door. I yelled out, Hello! Hello! The next thing I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and review or records the facility failed to maintain complete and accurate resident record for 1 out of 4 residents (R3). These failures affected 1 resident (R3) who felt exposed during shower without documentation as to interventions done to address concerns. Findings include: R3 is [AGE] years old, with initial admission date of 04/16/2021. R3's primary medical diagnosis acute kidney failure. R3's BIMS score dated 07/22/2025 was 14 which indicates that R3 cognition is intact and without impairment. On 08/14/2025 at 08:33 AM, R3 was seen in her room alert, able to express her thoughts clearly and within topic. R3 stated that it happened on Sunday, 07/27/2025 in the shower. I hear someone at the door. I yelled out, Hello! Hello! The next thing I know I saw a man. I don't know who it was. I told the nurse on duty. She was a female nurse. I reported the incident to her. R3 stated that shower room does not have any privacy curtain. Anyone taking shower is exposed when door was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-24 · tag F0565 — failed to support the resident council — widespread
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility has failed to ensure that all residents are aware of the grievance process and that resident's concerns are addressed in a timely manner. This failure has affected two residents (R132 and R143) and has the potential to affect 146 additional residents that reside in the facility. Findings include:R132 is [AGE] year-old with diagnosis including but not limited to: type 2 diabetes mellitus, hypertension, functional quadriplegia, spinal stenosis and limitations of activities due to mobility.R132 has a BIMS (Brief Interview of Mental Status) score of 15, which indicates cognitively intact.R143 is [AGE] year-old with diagnosis including but not limited to: paraplegia, other reduced mobility, type 2 diabetes without complications, pressure ulcer of right buttock stage 4 and other cystostomy status.R143 has a BIMS (Brief Interview of Mental Status) score of 15, which indicates intact.During investigation on 7/23/2025 during resident council meeting at 11:30, R143…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-24 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the facility's menu to meet nutritional needs of residents which has the potential to affect the 145 residents receiving oral diets in the facility.Findings include: Facility Week at a Glance menu documents, in part, that on Monday 7/21/2025, the lunch meal is open-faced tuna melt, carrot coins, peach crisp, beverage of choice. On 07/21/2025, during the lunch meal service on all 3 facility floors, the following food items were observed by the survey team being served on residents' meal trays: a scoop of cold tuna salad in between 2 pieces of plain white bread and hot vegetables (green beans on the 1st floor and mixed peas and carrots on the 2nd and 3rd floors). No peach crisp observed being served on all 3 floors on 7/21/2025 during lunch meal service, and on the 1st and 3rd floors, certified nursing assistants handed out graham cracker packets to residents near the end of the lunch meal. Residents' meal tickets read: open-faced tuna melt (1 each), carrot coins (4 ounces), peach crisp (2 ounces) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store foods at safe temperatures, Label foods with expiration dates, and document freezer and walk-in cooler temperatures on the tracking logs. This failure has the potential to affect 143 residents on oral diets out of 148 residents in the facility. Facility [NAME], [NAME] (51772) - Kitchen Findings include: On 7/21/2025 at 9:26 pm, V36 (Dietary Aide) and surveyor observed the freezer and cooler log missing temperature checks on the temperature tracking log posted on the outside of the freezer and cooler. V36 stated the freezer, refrigerator, and cooler temperatures are supposed to be measured and logged twice a day in the morning and evening. V36 stated not measuring the temperature on the freezer, refrigerator, and cooler can result in food illness. V36 verified the freezer has been broken for 2 days. Freezer tracking log documents the freezers am temperature on 7/19/2025 is Out at 6 o'clock am and Def at 7pm and on 7/20/2025 at 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-24 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff don appropriate PPE (personal protective equipment) prior to performing ADL (Activities of Daily Living) care and prior to administering medications via a g-tube for residents on EBP (enhanced barrier precaution). The facility also failed to ensure soiled linens were contained in plastic bag and tied when transported via laundry chute to prevent the spread of infectious microorganisms. These failures affected 2 (R21 and R102) residents reviewed for infection control and have the potential to affect all 148 residents at the facility. Findings include: The (07/21/2025) facility census was 148. The (07/17/2025) EBP (Enhanced Barrier Precautions) list of residents include R102. On 07/21/2025 at 10:41am, there was an EBP sign posted by R102's door. A PPE (personal protective equipment) bin was outside of the room. V9 (Certified Nursing Assistant) was inside the room touching R102's gown. V9 was not wearing isolation gown or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-24 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to refer seven residents R1, R5,R6,R7,R12, and R88 to the appropriate state designated authority for a Level II PASARR (Preadmission Screening and Annual Resident Review) evaluation and determination after R1,R5,R6,R7,R12,and R88 were all diagnosed with a new mental disorder. This deficient practice affected seven residents (R1, R5, R6,R7,R12,R44and R88) in a total sample size of 64 residents. Findings include: R5's PASSAR dated [DATE] documents in part, PASRR Level II Determination: Level II -Approved No SS – No SS (Specialized Services within the nursing facility). R5's readmission date to the facility is [DATE]. R5's medical diagnosis includes but are not limited to Bipolar Disorder, Diabetes mellitus, Hyperkalemia, Syncope, Hyperlipidemia, Essential Hypertension, Neuralgia and Neuritis, Anxiety. Facility submitted a document titled Understanding the PASRR Process what each facility needs to know, dated [DATE] documents in part, . 3.If a resident enter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure that one resident (R45) did not have razors at her bedside; the facility failed to ensure that one resident (R12) did not have a filled sharps container on his bedroom floor; and the facility failed to ensure that five residents (R43, R49, R68, R69, and R105) did not have an overfilled sharps container in their room. This failure has the potential to affect 117 Residents that reside on the second and third floor of the facility. Findings include: R45 is a [AGE] year-old with diagnosis including but not limited to: Tremor, abnormal coagulation profile, polyneuropathy, major depression disorder and hypertension. R45's BIMS (Brief Interview of Mental Status) score is 12, which indicates moderate impairment. During investigation on 7/21/2025 at 11:57 AM, R45 was observed in her room in bed and stated that she planned on shaving later. At that time, a pack of 20 shaving razors were noted on R45's bedside table. On 7/21/2025 at 3:15 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to discard expired stock medications in two of five medication carts, and failed to ensure the medication refrigerator was checked for appropriate temperature log recordings. These failures affected 3 (R32, R76, and R123) residents and has the potential to affect all residents on the first and third floor.Findings include:The ([DATE]) Resident Listing Report documented that there was a total of 89 residents in the facility on the first and third floor.On [DATE] at 10:35AM during the medication storage and labeling task with V3 Licensed Practical Nurse (LPN) of the third-floor team 1 medication cart and medication storage room, noted the following observations:1. Magnesium 500mg, 100 tablets dietary supplement house stock medication observed in 3rd floor medication room with expiration date of 6/2025.2. 3rd floor medication room with two refrigerators 1 black fridge and 1 white fridge no temperature log recording for [DATE].On [DATE] at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the physician's order to conduct a gradual dose reduction(GDR) evaluation as required by the gradual dose reduction order recommendations for unnecessary medication, chemical restraints/psychotropic meds, and medication record review, and discontinue a psychotropic medication for a resident who has a recommendation to discontinue a psychiatric diagnosis. This failure affected 2 residents (R7 and R12) in a sample size of 64.Findings include:R7's face sheet documents a diagnosis of but not limited to NONTRAMATIC INTERCEREBRAL HEMMORRHAGE, UNSPECIFIED, HEMIPLEDIA AND HEMIPARESIS FOLLOWING CEREBRAL INFACTION AFFECTING RIGHT DOMINANT SIDE, EPILEPSY, UNSPECIFIED, UNSPECIFIED CONVULSIONS, CONSTIPATION, LIMITATION OF ACTIVITIES DUE TO DISABILTIY, HYPERLIPEDEMIA, ESSENTIAL HYPERTENSION, ACUTE KIDNEY DISEASE, AND APHASIA. R7's Physician's order sheet documents dated 7/23/2025 documents an active order with a start date of 6/21/2024 at 0600 for Quetiapine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to refer one resident (R105) for rescreening to the state agency for Preadmission Screening and Resident Review (PASRR) before R105's Exempted Hospital Discharge 30 Day Approval expired and failed to complete a Level I Preadmission Screening and Resident Review (PASRR) for one residents ( R12) This deficient practice affected two residents (R105,R12) in a total sample size of 64 residents. Findings include: R105's PASRR dated [DATE] documents in part, Level I Outcome: Exempted Hospital Discharge. Rationale: Exempted Hospital Discharge 30 Day Approval-A 30 day or less stay in the NF (Nursing Facility) is authorized. Re-screening must occur by or before the 30th day if the individual is expected to remain in the NF beyond the authorization timeframe. During the survey, the facility was unable to produce a document indicating R105 had a PASRR Level I rescreen. R105's diagnosis includes but are not limited to anxiety disorder, unspecified, bipolar disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure that one resident (R118's) with decreased mobility had a properly working Low Air Loss Mattress. This failure resulted in R118 lying on a deflated mattress and verbalizing being uncomfortable.Findings include:R118 is [AGE] year old with diagnosis including but not limited to: Other reduced mobility, weakness, muscle wasting and atrophy, morbid obesity due to excess calories, hypertension and chronic obstructive pulmonary disease.R118 has a BIMS (Brief Interview of Mental Status) score of 14, which indicates cognitively intact. During investigation on 7/21/2025 at 10:45 AM, R118's LALM (Low air low mattress) was noted with a blinking light indicating 'low pressure'. At that time, R118 stated the following, My bed is hard. The mattress is about six years old. You can feel the springs in it. I have pillows under my back to relieve the pressure. I told the medical records staff about my mattress last week because she is the person that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the nasal cannula was labeled with the date it was changed. This failure affected 1 (R121) resident reviewed for respiratory care in the total sample of 64 residents. Findings include:On 07/22/2025 at 10:57am, R121's was using a nasal cannula. R121's nasal cannula was not labeled. On 07/22/2025 at 11:00am, V8 (Registered Nurse) checked R121's nasal canula and stated her nasal canula is not labeled. Added that (V17-RN) is assigned to her (R121). On 07/22/2025 at 11:02am, V17 stated the nasal canula should be changed every 72 hours. It should be dated with the date it was changed for the accuracy of when it was changed. It should be changed and labeled to prevent accumulation of mucus in the nasal tubing for infection control. On 07/22/2025 at 2:46pm, V29 (Infection Preventionist/LPN) stated every Sunday during the night shift, nurses have to change the nasal cannula and to label the nasal cannula with the date it was changed for infection control and hygiene. The purpose is to prevent transfer of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to label, date, and discard food items in resident 's personal refrigerator in an effort to prevent food borne illness. This failure affected 1 (R36) resident reviewed for personal refrigerator in the total sample of 64 residents. Findings include: On 07/21/2025 at 11:41am, inside R36's personal refrigerator was a black plastic container with translucent lid. The plastic container was not labeled. There is a strong smell coming out of the food container. Inquiring how long the food has been in the refrigerator, R36 stated she did not even know until this surveyor said something about the food in her personal refrigerator. On 07/22/2025 at 10:55am, R36 stated her daughter brought the food. That she could not remember whether it was during her birthday in April or Mother's day in May. On 07/21/2025 at 11:50am, inquiring about the food item in R36's personal refrigerator, V10 (Certified Nursing Assistant) stated housekeeping is in charge of checking the personal refrigerator. V10 took the plastic container out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-09 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide a homelike environment by ensuring that there were no visible holes in the ceilings of two shower rooms. This failure has effected one resident (R10), and has the potential to affect 117 residents who utilize these shower rooms.Findings include:R10 is [AGE] year old with diagnosis including but not limited to: other polyosteoarthritis, unilateral inguinal hernia, localized swelling of lower left limb, hyperlipidemia and gastro-esophageal reflux disease.R10's BIMS (Brief Interview of Mental Status) score is 14, which indicates cognitively intact.During investigation on 7/3/2025 at 2:52 PM, V12 (LPN/ Licensed Practical Nurse) stated that the shower room in front of the third floor nurses' station was closed for remodeling and that the shower room in the 3 North hallway was still being used for showers.At that time, V12 (LPN/ Licensed Practical Nurse) toured the shower room located in the 3-North hallway and at that time, Surveyor noted a hole in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures and failed to ensure that call lights were within reach for three of three residents (R3, R4, R7) reviewed for falls. Findings include: R4's (12/10/24) BIMS (Brief Interview Mental Status) determined a score of 3 (severely impaired). R4's (12/10/24) functional assessment affirms resident requires partial/moderate assistance for sit to stand and bed to chair transfers. On 1/27/25 at 11:25am, R4 was observed lying in bed however the call light was on the floor and out of reach. V6 (Licensed Practical Nurse) was at R4's bedside surveyor inquired about R4's fall prevention interventions V6 responded She has floor mats and boosters (referring to bed bolsters) however call light within reach was excluded. Surveyor inquired about R4's cognitive status V6 replied She's alert and oriented 1 to 2 and proceeded to exit the room. Surveyor inquired about the location of R4's call light V6 returned to R4's bedside and stated, It was on the floor. __ R7's (11/14/24) BIMS determined a score of 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview the facility failed to timely notify the Physician, Nurse Practitioner, and/or Medical Director of change in condition for one of three residents (R4) reviewed for falls. Findings include: On 1/14/25, IDPH (Illinois Department of Public Health) received allegations that R4 fell out of bed and was not sent to the hospital until V17 (Family) arrived and told staff to call an ambulance. R4 is [AGE] years old with diagnoses which include but not limited to altered mental status and history of falling. R4's (12/10/24) BIMS (Brief Interview Mental Status) determined a score of 3 (severely impaired). R4's (1/13/25) fall incident report states CNA (Certified Nursing Assistant) responded to call light; resident observed laying on her side left side of bed. Roommate witnessed incident; roommate stated, She put her feet out the bed then slid down on the floor. Resident stated, I was trying to get something off my table. Resident denies pain, no signs/symptoms of distress or discomfort…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview the facility failed to follow policy procedures and failed to timely develop comprehensive care plans for two of seven residents (R4, R6) in the sample. Findings include: R4 was admitted to the facility on [DATE] with diagnoses which include history of falling. R4 is [AGE] years old. R4's (6/13/23) Fall Risk Review determined a score of 17 (high risk). R4's comprehensive care plan states resident is at risk for falls (Date Initiated: 1/21/25) therefore completed roughly 1.5 years after admission. __ R6 was admitted to the facility on [DATE] (10 months ago) with diagnoses which include history of alcohol abuse and history of cocaine abuse. R6's comprehensive care plan (received 1/28/25) excludes history of alcohol and/or cocaine abuse. On 1/30/25 at 12:04pm, surveyor inquired about the requirements for developing comprehensive care plans, V15 (Care Plan Coordinator) stated The primary diagnoses, were care planning it. I've (V15) got 24 to 48 hours to get it done but it gets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and interview the facility failed to follow policy procedures and failed to review and/or revise a comprehensive care plan for two of three residents (R3, R7) reviewed for falls. Findings include: R3's (11/26/24) progress notes state writer got report from the Nurse stating that the resident had an unwitnessed fall. R3's (7/4/23) care plan states resident is at risk for falls however the (11/26/24) fall is excluded, and the Goal Target Date is 8/11/24 (outdated roughly 5.5 months ago). R7's (3/15/23) care plan states resident is at risk for falls. Goal Target Date: 11/12/24 (outdated roughly 2.5 months ago). On 1/30/25 at 12:30pm, surveyor inquired about the requirements for care plan review and/or revision V15 (Care Plan Coordinator) responded Every 3 months, which is every assessment and we do it within 7 days. I (V15) would do it if there's a change in condition, new diagnosis or they came from the hospital then I would update the care plan. Surveyor inquired about concerns with R3's (7/4/23) fall risk care plan, V15 reviewed R3's care plan and stated I'm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to provide supervision, failed to ensure that staff are aware of required fall prevention interventions, and/or failed to implement fall prevention interventions for three of three residents (R3, R4, R7) reviewed for falls. Findings include: R4 is [AGE] years old with diagnoses which include altered mental status, weakness, lack of coordination, abnormalities of gait/mobility, and history of falling. R4's (6/13/23) admission Fall Risk Review determined a score of 17 (high risk). R4's (1/13/25) fall incident report states CNA (Certified Nursing Assistant) responded to call light; resident observed laying on her side left side of bed. Roommate witnessed incident. Predisposing factors: dementia and history of fall. On 1/30/25 at 3:06pm, surveyor inquired if R4 can transfer herself and/or walk V3 (ADON/Assistant Director of Nursing) stated She's (R4) a 1-person transfer, she can't walk. Surveyor inquired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure to prevent R1 from being physically abused by R2. This failure affected 1 (R1) of 4 residents reviewed for abuse. Findings include: R1 is a [AGE] year old male with a diagnosis including Cerebral infarction, Hemiplegia affecting left dominant side, Chronic kidney disease, Mood disorder, Difficulty in walking, Diabetes 2, Opiod abuse, Heart failure and Kidney failure. R1 was first admitted to the facility on [DATE]. R1 has a BIMS (Brief interview for mental status) score of 13/15. R1 is care planned for including Behavior, may demonstrate behavioral distress. 10/19/24. R2 is a [AGE] year old male with a diagnosis including Heart failure, Chronic kidney disease, Bipolar disorder, Alcohol dependence with alcohol-induced persisting dementia and Alcoholic cirrhosis of liver. R2 was first admitted to the facility on [DATE]. R2 has a BIMS (Brief Interview for Mental Status) score of 14/15. On 1/4/25 at 1:35PM R1 stated around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy & procedure to prevent R2 from being physically abused by R1. This failure affected 1 (R2) resident out of 4 residents reviewed for abuse. The findings include: R2's admission record documented initial admission date on 6/26/2021 with diagnoses not limited to Unspecified convulsions, Bipolar disorder, Major depressive disorder. MDS dated [DATE] showed R2's cognition was moderately intact. On 12/1/24 at 9:53 AM Observed R2 up and about, ambulatory with walker, alert, and oriented x 2-3, verbally responsive. R2 said about 3 weeks ago around dinnertime by the 1st floor dining room. R1 was cursing staff so she went to R1 and told him not curse out loud. She said R1 got annoyed, pushed her away and fell on her side. R2 said R1 attacked and scratched her on the face. She said she was bleeding and staff attended to her. She said they were separated by staff and other residents. Stated she felt abused. R2 said she feels safe in the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-04 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were administered as ordered by the residents' physician for one (R5) resident out of three residents reviewed. Findings include: On 11/03/2024, at 9:18 AM, surveyor located on the second floor of the facility with V11 (Licensed Practical Nurse/LPN). V11 observed with a medication cart and performing a morning medication administration pass. On 11/03/2024, at 9:23 AM, V11 observed preparing medication for R6. R6 placed the medications in a clear medication cup and placed it to the side on top of the medication cart. V11 does not administer R6's prepared medications to R6. V11 is observed immediately deploying R7's electronic medication administration record/eMAR and began gathering R7's medications and places them on top of the medication cart. Surveyor asks V11 did she administer R6's prepared medications. V11 states she was preparing both R6 and R7 medication at the same time since they are in the same room but will take it to them separately. Surveyor inquired about the rights of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-22 · tag F0656 — failed to write and follow a full care plan — widespread
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview the facility failed to ensure that staff are aware of facility policies, failed to follow policy procedures, and failed to develop a comprehensive care plan including required interventions for three of three dependent residents (R1, R2, R3) in the sample. These failures have the potential to affect 145 residents. Findings include: On 10/3/24 and 10/9/24, IDPH (Illinois Department of Public Health) received allegations that facility residents are not receiving required ADL (Activities of Daily Living) care. The (10/15/24) census includes 145 residents. R1 was admitted on [DATE]. R1's diagnoses include Alzheimer's disease, reduced mobility, lack of coordination, and weakness. R1's (7/15/24) BIMS (Brief Interview Mental Status) determined a score of 1 (severely impaired). R1's (7/15/24) functional assessment affirms partial/moderate assistance is required for eating and bathing, substantial/maximal assistance is required for toileting hygiene, and chair/bed to chair transfers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-22 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to ensure they have a written staffing policy, failed to ensure that the required amount of staff are scheduled, failed to ensure that scheduled staff arrive timely and/or stay for the entire shift, and failed to ensure that sufficient nursing staff were available to meet the needs for three of three dependent residents (R1, R2, R3) in the sample. These failures have the potential to affect 145 residents. Findings include: On 10/9/24, IDPH (Illinois Department of Public Health) received allegations that facility residents are left in urine/feces for 3+ hours due to lack of staff. The (10/15/24) census includes 145 residents. On 10/15/24 at 12:24pm, surveyor inquired about the current (1st floor) staffing V3 (Agency Registered Nurse) stated It's just me (V3) and I have three CNAs (Certified Nursing Assistants). Normally it's just one Nurse on this floor. Surveyor inquired about the 1st floor census V3 responded there's 30. Surveyor inquired if one Nurse on the unit is adequate staffing considering acuity and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-22 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure the building is well maintained, failed to ensure that facility repairs are documented, failed to timely identify an area needing repair, failed to address falling ceiling tiles, and failed to timely repair a malfunctioning actuator. The facility also failed to pay the HVAC (Heating Ventilation Air Conditioning) company. These failures have the potential to affect 145 residents. Findings include: The (10/15/24) census include 145 residents. On (10/9/24) IDPH (Illinois Department of Public Health) received an allegation that the facility (3rd floor) ceiling tiles are falling on one end. On 10/15/24 (6 days later) at 1:32pm, a large trash can was observed in the middle of the hallway (adjacent room [ROOM NUMBER]) and several wet towels were on the floor surrounding the trash can. Two of the ceiling tiles (above the trash can) were missing and water was draining profusely from the ceiling (it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to ensure that staff report hazards and/or housekeeping concerns, failed to ensure that resident rooms are clean and hazard free, failed to ensure that spills are addressed immediately, and failed to ensure that dining rooms are cleaned timely. These failures have the potential to affect 82 residents residing on 1st and 3rd floor. Findings include: On (10/9/24) IDPH (Illinois Department of Public Health) received allegations that the facility floors are not swept/mopped timely, and the dining room is not being cleaned appropriately or timely. The (10/15/24) census includes 30 (1st floor) residents and 52 (3rd floor) residents. R1's (7/10/24) concern form states the room is very dirty and there is trash under the bed. R1's diagnoses include Alzheimer's disease, reduced mobility, and lack of coordination. R1's (7/15/24) BIMS (Brief Interview Mental Status) determined a score of 1 (severely impaired). R1's (7/15/24) functional assessment affirms partial/moderate assistance is required for eating and chair/bed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-22 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview the facility failed to follow policy procedures, failed to ensure that care plans include discharge planning on admission, failed to ensure the discharge care plan includes actual discharge plan, failed to follow-up on transfer referral(s), and failed to transfer one of three residents (R1) reviewed for discharge timely. Findings include: On (10/9/24) IDPH (Illinois Department of Public Health) received an allegation that the facility is not providing residents ADL (Activities of Daily Living) care and not assisting (R1) to transfer to another facility in a timely manner. On 10/15/24 at 1:06pm, concerns were identified with R1 not receiving timely ADL care. R1 was admitted [DATE]. R1's comprehensive care plan (received 10/15/24) excludes discharge planning. R1's progress notes include (7/10/24) resident family expressed a desire to be transferred to (South [NAME] LTC/long-term care facility). Residents' referral packet has been faxed to the facility per family request.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that care plans include required assistance, and failed to provide timely ADL (Activities of Daily Living) care to two of three dependent residents (R1, R3) in the sample. Findings include: On 10/3/24 and 10/9/24, IDPH (Illinois Department of Public Health) received allegations that facility residents are not receiving ADL (Activities of Daily Living) care. R1's diagnoses include Alzheimer's disease, reduced mobility, lack of coordination, and weakness. R1's (7/15/24) BIMS (Brief Interview Mental Status) determined a score of 1 (severely impaired). R1's (7/15/24) functional assessment affirms substantial/maximal assistance is required for toileting hygiene, and chair/bed to chair transfers are dependent on staff. R1's comprehensive care plan (received 10/15/24) excludes toileting and transfer assistance. On 10/15/24 at 12:27pm, V4 (CNA/Certified Nursing Assistant) was observed feeding R1 in the dining room, R1 ate 100% of the meal. Surveyor inquired if R1 can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-01 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide bed linen and bath towels for four (R1, R2, R3, R4) out of four residents and failed to ensure the facility's washing machines was functioning properly. This failure has the potential to affect all 150 residents residing in the facility. Findings Include, On 9/10/24 at 10:00 AM, R1 stated, I never have clean face towels to clean myself up in the morning. The nurses tell me I have to wait for the clean laundry to come up, sometimes the laundry does not come up until 1 PM. I should not have to take my own money to buy face towels. R2's clinical record indicates in part; R2's medical diagnosis was muscle wasting, paraplegia, and major depressive disorder. Minimum Data set [MDS] Section [C] dated 8/6/24, Brief interview mental status scored [15], indicates R2 is cognitively intact. MDS section GG dated 8/6/24 indicates R2 is dependent for activities of daily living [ADL] care, toileting, bathing, and transferring. On 9/11/24 at 8:10 AM, R2 stated, I have not been changed all night. I am soaked with urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-17 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure waste containers were properly contained and covered. This failure has the potential to affect all 156 residents residing in the facility. Findings include: On 7/16/24 at 10:19 AM, Surveyor and V40 (Maintenance Director) observed the facility dumpster area and noted one of the dumpsters uncovered. V40 stated that the dumpster was for recyclable items but that it should still be covered. V40 then covered the dumpster with the lid. On 7/16/24 at 10:21 AM, Surveyor and V40 observed the additional dumpster and garbage can located in the back parking lot. The dumpster was observed with no cover and the trash can lid was unable to be closed from the amount of trash inside (which included food and drink waste). V40 stated that the additional trash cans and dumpster were for the construction being done at the facility and that the city must have forgotten to pick them (the garbage cans and dumpster) up. V40 affirmed that the trash gets picked up by the city weekly and that not covering trash/waste containers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident obtained/consumed alcohol, failed to ensure alcoholic beverages and razors were stored in a safe manner. This failure effected 2 residents (R149 and R410) and has the potential to affect all 67 residents on the second floor and 31 residents on the first floor of the facility. Findings include: R149's face sheet documents in part a diagnosis of alcohol abuse. R149's Minimum Data Set (MDS) dated [DATE] documents in part a brief interview of mental status (BIMS) summary score of 15, indicating that R149 is cognitively intact. R149's care plan (dated 5/16/2024) identifies that R149 has a history of hoarding items related to R149's alcohol abuse. R149's hospital records and discharge instructions dated (12/6/23) states, Avoid alcohol while on narcotic pain medication. R149's physician orders indicate R149 has an order for HYDROcodoneAcetaminophen Oral Tablet 5-325 MG (HydrocodoneAcetaminophen) Give 1 tablet by mouth every 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to ensure oxygen tubing, humidifier bottle, and nebulizer mask were dated, failed to ensure that a resident receiving oxygen have oxygen orders, and failed to ensure respiratory equipment (incentive spirometer, peak flow meter, and nebulizer mask) were contained. These failures affected 4 residents (R49, R59, R360 and R410) reviewed for oxygen in a sample size of 71. Findings include: R59's admission diagnoses include but not limited to acute and chronic respiratory failure with hypoxia or hypercapnia, and congestive heart failure. On 7/14/24 at 10:30 am, observed R59 in room lying in bed with nebulizer mask and tubing lying on the bedside table not dated, concealed, or contained in a bag. On 7/16/24 at 3:22 pm, Surveyor inquired to V2 DON (Director of Nursing) if oxygen tubing and mask should be dated and contained in a bag. V2 stated that oxygen tubing and mask should be dated and contained in a bag. R59's POS (Physician Order Set) documents in part, Albuterol Sulfate Nebulization Solution 0.83 mg/3ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-17 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to post the daily nursing staffing. This failure has the potential to affect all 156 residents residing in the facility. Findings include: On 07/14/24 V2 (Director of Nursing) present facility's census of 156 residents. On 07/14/2024 at 9:00am, upon entrance to the facility, the facility's daily staff posting was observed posted at the receptionist desk dated 07/04/24. On 7/14/2024 at 910am V45 (Receptionist) stated that she just started this position a couple of days ago and she does not know you post it for display and acknowledged that she did not post it (Daily Nurse Staffing Form) dated 7/04/2024 On 7/15/2024 at 9:39am V22 (Staffing Coordinator) stated the Nurse Staffing is posted daily and in her absence V20 (Transportation Coordinator) whose assist with scheduling or the DON (Director of Nursing) will post the Daily Nurse Staffing.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-17 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 07/14/24 at 10:31 AM, R113 was cleaning up her (R113) personal refrigerator. This surveyor requested to see what was inside R113's refrigerator. R113 opened her (R113) personal refrigerator and stated I (R113) have different kind of food, (pointing to each food) R113 stated I (R113) cottage cheese, yogurt, egg salad, and avocado; food that regular people eat. I (R113) buy my (R113) own food. This surveyor requested to see R113's temperature log. R113 stated it is on the side. R113's (07/2024) personal refrigerator temperature log has no entry from 07/02/2024 through 07/13/2024. On 07/14/24 at 10:34 AM, V12 (Housekeeping Aide) stated the Guardian Angels are in charge of checking the personal refrigerator temperature. On 07/14/24 at 10:38 AM, this surveyor showed V6 (Licensed Practice Nurse) R113's 07/2024 personal refrigerator temperature log and stated the only entry I (V6) see is the temperature on July 1st. the nurses are in charge of checking the refrigerator every shift. On 07/16/2024 at 11:48am, V2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to perform hand hygiene before performing direct care to resident; failed to perform hand hygiene in between assisting residents during dining service; and facility failed to post an Enhanced Barrier Precautions (EBP) isolation sign and place Personal Protective Equipment (PPE) directly outside a resident's isolation room in an effort to prevent the spread of infectious microorganisms. These failures affected R36, R42, R79, and R120 in the sample of 71 residents and has the potential to affect all 89 residents residing on 1st and 3rd floors when reviewed for infection control. Findings include: On 07/15/24 at 11:36 AM Observed V6 apply gloves to hands without using hand sanitizer to do blood glucose on R120. V6 observed stepping away from R120, remove gloves then open medication cart without sanitizing hands. On 07/15/24 at 11:40 AM V6 Licensed Practical Nurse (LPN) stated, I (V6) should have used hand sanitizer before applying the gloves. I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a resident's dignity by covering a resident's indwelling catheter urinary bag from public view and failed to maintain a resident's dignity during one-to-one feeding by a staff member by sitting eye level with the resident and engaging with only one resident during one-to-one feeding. These failures affected R2 and R36 in the total sample of 71 residents when reviewed for resident rights. Findings include: On 7/14/24 at 12:40 pm, R36 observed in reclining wheelchair in dining room sitting at a larger circular table. V16 (Certified Nursing Assistant, CNA) lifts up R36's reclining wheelchair to an upright position. V16 observed cutting up R36's meatloaf patty with gravy into smaller pieces while standing on R36's right side. V16 remains standing and begins feeding R36 the meatloaf patty pieces with the fork. V16 then lifts up R36's cup filled with apple juice and gives R36 a drink from the cup. V16 continues standing while feeding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to ensure call devices were within residents' reach for use to call for staff assistance. This failure affected 3 residents (R18,R41 and R155) reviewed for accommodation of needs in a total sample of 71 residents. Findings include: On 07/14/24 at 11:31 AM, R155 was seated on a wheelchair by the window. There were floor mats on each side of R155's bed. R155's call device was on the floor between the two beds inside the room. This surveyor requested R155 to use the call light. R155 stated I (R155) can use it, but I (R155) can't reach it. It is hard for me (R155) to go there, myself (R155), on a wheelchair because of the floor mats. On 07/14/24 at 11:37 AM, this observation was pointed out with V6 (Licensed Practice Nurse). V6 picked the call light on the floor and clipped it on R155's pillow, within reach of R155. V6 stated it was on the floor and she (R155) could not reach it. The call light (device) is the best way to communicate that a resident needs help. On 07/16/2024 at 11:38am, V2 (Director Of Nursing)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow a resident's care plan for assessed resident's to exercise their right to engage in an intimate sexual relationship. This failure affected 2 residents R8 and R65 in a total sample of 70. Finding include: On 07/14/24 at 10:58 AM R65 stated The facility doesn't allow us to adult things. When the staff catch us having sex, they stop us. The facility gave us condoms. The staff caught us having sex around 15 times and they stopped us each time. I don't understand why as two consenting adults they continue to prevent us from having sex. On 07/15/24 at 10:11 AM (V11) PRSD stated, Once the residents come to the staff and let the staff know that they want to have sex I (V11) do an assessment. The facility provides condoms. The facility also lets the residents know that if they (residents) have a roommate then they (residents) must make sure the curtain is closed. There is no form that the residents must sign. We care plan the resident giving consent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to list the code status for one resident (R133) on the electronic medical record. This failure has the potential to affect one resident (R133) out of a sample of 71 residents. Findings: R133's has a diagnosis of but not limited to Nontraumatic Intracerebral Hemorrhage, Epilepsy, Lack of Coordination, Convulsions, Schizoaffective Disorder, Difficulty in Walking and Hypertension. R133's Minimum Data Set (MDS), dated [DATE], does not documents Brief Interview of Mental Status (BIMS) score but documents No (resident is rarely/never understood. R133's Order Summary Report (POS) with active orders as of 7/16/24, documents that no physician's order for advance directives (full code or DNR status) for R133. R133's admission Record Form for Advance Directive section is blank. R133's Care plan dated 6/06/2023 documents, in part, dated Pursuant to R133's rights & the individual's desire to retain control & autonomy over his/her health care decisions,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide nail care for two residents (R18, R41). This failure affected two residents (R18, R41) and has the potential to affect all residents in the sample of 71 residents. Findings include: R18 has a diagnosis of but not limited to Hemiplegia And Hemiparesis Following Unspecified Cerebrovascular Disease Affecting Right Dominant Side, Type 2 Diabetes Mellitus, Dementia, and Contracture, Right Hand. R18 has a Brief Interview of Mental Status Score of 05. R41 has a diagnosis of but not limited to Cerebrovascular Disease, Hemiplegia And Hemiparesis Following Unspecified Cerebrovascular Disease Affecting Unspecified Side, Weakness and Contracture, Left Elbow. R41 has a Brief Interview of Mental Status Score of 12. On 7/14/2024 at 11:27am surveyor observed R18's hands with long fingernails with a brownish gray substance under the nails. On 7/14/2024 at 11:31am V14 (Licensed Practical Nurse-LPN) stated nail care is provided daily, on shower days and as needed and the nurse will cut the fingernails of diabetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to apply a hand splint to a resident with contracture, failed to ensure a hand splint was applied on correct hand, and failed to ensure the resident was appropriately care planned for a hand splint in an effort to prevent further contracture of the hand and functional decline of the resident. These failures affected 1 (R83) resident reviewed for limited range of motion in a total sample of 71 residents. Findings include: On 07/14/24 at 10:44 AM, there was bedside table on R83 left side by the wall and a call device was on R83's right side, within reach. R83's both hands have contractures, more to the left hand than the right hand. R83 stated I (R83) use my right hand to press the call light if I (R83) need the staff to give me (R83) a sip of water. The staff applies splint on my left hand every morning if there are people downstair, if no one is there, then no one will put it on me. I (R83) did not remove my splint, it was not applied to me. R83 was instructed to close his left hand. R83 stated I (R83) can't.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure incoming and outgoing nurses counted the controlled medications during shift change; and failed to ensure administration of controlled medication was documented. These failures affected three residents (R53, R62 and R87) reviewed for pharmacy services and records in a total sample of 71 residents. Findings include: On 07/15/24 at 10:30 am, Controlled Substances Check form for 3rd floor Team 1's medication cart was observed with missing signatures on 07/12/24, 07/13/24 and 07/15/24. This observation was pointed out to V27 (Registered Nurse, RN) and V27 stated, I (V27) don't know why it's not signed. I (V27) am from the agency. I (V27) should have signed it (referring to the controlled substance accountability record) after I (V27) counted. My (V27) pen ran out of ink. On 07/15/24 at 10:36 am, during the controlled medication count of R53's Tramadol HCL (Hydrogen Chloride) tab 50 milligrams (mg) with surveyor and V27, there were 12 tablets left in R53's Medication Dispensing Card. R53's Controlled Drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure washcloths were changed in between dirty body surface areas, failed to ensure a sign is posted for a resident on enhanced barrier precautions and failed to ensure staff appropriately don and doff personal protective equipment during high contact care for a resident on enhanced barrier precautions in an effort to prevent the spread on Multidrug Resistant Organism. This failure affected 1 (R3) resident reviewed for infection control and has the potential to affect all the residents on the first floor. Findings include: On 07/01/2024 at 1:16pm, there was a sign posted by R3's outside wall sequence of donning and doffing of PPE. A PPE bin was outside of R3's room with gown, gloves, and mask. There was no enhanced barrier precautions sign posted by R3's room or door. V12 (Certified Nursing Assistant) knocked at R3's room and entered wearing a mask and gloves only. V12 put down a basin with one washcloth by R3's foot of bed. R3 was turned on her (R3) left side. There was a minimal bleeding noted on R3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based interview and record review, the facility failed to develop a plan of care for Foley catheter use. This failure affects 1 resident (R4) sampled for Foley catheter care. Findings include: On 7/1/24 at 10:35 AM, R4 affirmed that R4 has had a Foley catheter since before entering the facility. R4's admission records documents in part the following diagnosis: acute on chronic heart failure, retention of urine, and presence of urogenital implants. R4's MDS (Minimum Data Set), dated 5/15/24, documents in part a BIMS (Brief Interview for Mental Status) summary score of 15, indicating that R4 is cognitively intact and that R4 utilizes an indwelling catheter. Record review of R4's IL- URINARY CATHETER REVIEW dated 6/19/24, indicates R4 had a urinary catheter placed approximately 6/17/24 and does not identify R4's medical diagnosis/clinical condition that demonstrates catheterization was unavoidable. Record review of R4's CAA (care area assessment) worksheet dated 5/15/24, identified that R4 has a Foley catheter, and that R4's indwelling catheter will be addressed in the care plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure physician orders are in place for residents utilizing Foley catheters and provide care for residents with Foley catheters. This failure affects 1 resident (R4) sampled for Foley catheter care. Findings include: R4's admission records documents in part the following diagnosis: acute on chronic heart failure, retention of urine, and presence of urogenital implants. R4's MDS (Minimum Data Set), dated 5/15/24, documents in part a BIMS (Brief Interview for Mental Status) summary score of 15, indicating that R4 is cognitively intact and that R4 utilizes an indwelling catheter. On 7/1/24 at 10:35 AM, R4 affirmed that R4 has had a Foley catheter since before entering the facility. R4 stated that facility staff do not care for R4's foley catheter or the drainage bag. R4 showed the drainage bag to surveyor which appeared to be bulging and contained 1000-1200 mL of straw-colored urine. R4 stated no one empties it, so I have to do it myself. On 7/1/24 at 10:37 AM, V6 (Licensed Practical Nurse) affirmed V6 is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide as needed medication for pain prior resulting with one resident suffering from excruciating pain and refusing to be touched during therapy and restorative sessions. This failure affected 1 (R3) resident reviewed for pain management in the total sample of 11 residents. Findings include: On 07/02/2024 at 11:35am, V20 (Physical Therapy) stated I (V20) saw her (R3) between 4/1/2024 - 4/10/2024. Her (R3) PT was discontinued because she (R3) reached her (R3) maximum potential. (R3) is not progressing; repeatedly showing no improvement. When I (V20) assessed her (R3) on 4/1 she (R3) was dependent with bed mobility, transfers, and the gait was not assessed because she (R3) cannot really sit at the bed, her (R3) pain was 10/10. She (R3) refused to be touched. I (V20) continued to see her (R3) and provide what she (R3) can tolerate. On 4/5/2024, she (R3) basically had 15 minutes of PT session because she (R3) cannot tolerate the exercises. She (R3) had an excruciating pain. She (R3) had a big wound on the left side of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review facility failed to follow professional standards of practice and facility policy to (a) ensure incontinence care were provided timely for two residents (R4, R6), and (b) to ensure provider orders were followed in preventing alterations in skin integrity for one resident (R4). These failures have the potential to affect 2 (R4, R6) out of 3 residents reviewed for skin preventive measures. Findings Include: On 5/7/2024 at 9:55 AM V10 (Certified Nursing Assistant/CNA) entered and then exited R4's room and stated R4 is normally wet so I need to get her up and get her cleaned up before she eats. On 5/7/2025 at 10:07 AM V10 (CNA) started to get R4 to a sitting position in bed and diaper observed by surveyor to appear wet. Surveyor asked if R4 was wet or soiled. V10 (CNA) stated Yeah, just a little bit. V10 (CNA) removed wet diaper and got R4 up to wheelchair. R4 was wheeled to the bathroom. Bed pad was observed to be saturated with pale yellow liquid and smelled like urine. When bed pad was lifted, sheet was also wet. R4 was taken to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed accurately assess and supervise one resident's (R4) out of three residents reviewed for falls. Findings include: Review of Medical Record includes date of admission of 11/3/2023 and falls by R4 dated 10/23/2023, 12/18/2023, 1/31/2024 and 5/3/2024. Review of Fall Risk Assessment completed 11/3/2023 at 7:27 PM has the answer no to the question: Does the resident have a history of falls within the last 3 months? Review of Nursing Progress Note by V38 (Licensed Practical Nurse/LPN) created 11/3/2023 at 21:26 stated in part that R4 is diagnosed with falls. R4's Care Plan initiated 11/4/2023 relative to fall risk was reviewed and reflects R4 is at risk for falls as evidenced by the following risk factors and potential contributing diagnosis: general weakness, impaired coordination, impaired gait and balance. Goal: R4 will have fall interventions in place that will help reduce my risk for falls and injury through the next review. Review of Progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure and failed to follow a resident's care plan to ensure a resident received the correct oxygen flow rate as ordered by the physician for 1 (R3) out of 3 residents receiving supplemental oxygen. Findings Include: R3's clinical records show R3 was admitted in the facility on 3/29/24 with diagnoses not limited to Chronic Obstructive Pulmonary Disease (COPD) and Hypoxemia. R3's Minimum Data Set (MDS) dated [DATE] shows R3 is cognitively intact. R3's order summary report with active orders as of 5/7/24 reads in part: Oxygen @ 2 Liters/Min via nasal cannula continuous every day and night shift for COPD ordered on 4/23/24. R3's care plan shows R3 has Oxygen Therapy related to insufficient gas exchange with one intervention that reads: OXYGEN SETTINGS: The resident has O2 via nasal canula as ordered by physician. On 5/7/24 at 11:14 AM, R3's sitting up on a chair in R3's room alert and able to verbalize needs. R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews the facility failed to ensure one [R1] of three sampled residents was free of verbal abuse from an employee. R1's clinical record documented in part: R1 was admitted on [DATE] with the following medical diagnosis of abnormalities of gait and mobility, pulmonary embolism, heart failure, anemia, type ll diabetic, acute embolism of deep veins of lower extremity, ulcer of right/left lower leg, muscle weakness, and essential hypertension. R1's Minimum Data Set Brief Interview for Mental Illness indicated R1 was cognitively intact. R1's care plane dated 1/21/24 documents in part: -R1 assessment reveals a history of suspected abuse and neglect or other factors that may increase my susceptibility to abuse and neglect. -R1 has a self-care deficit with impaired transfer abilities due to general weakness. -R1 has impaired coordination, gait, and balance. On 3/12/24 at 2:40 PM, R1 stated, I was in the bed, and dropped some of my items on the floor by accident. I am too weak to walk,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess/monitor one resident (R1) for self-administration of medication out of three residents reviewed for medication administration. Findings include: On 1/30/24 at approximately at 10:15am a medication administration observation was conducted with V12(Licensed Practical nurse/LPN). V12 was observed administering medication to R4 on the second floor of the facility outside of R4 room. V12 prepared Iron 325mg 1 tablet, aspirin 81mg 1 tablet, vitaminD3 1000mg 1 tablet. An unlabeled white pill was noted on medication cart inside a clear plastic medication cup. Surveyor inquired about the unlabeled white pill and V12 stated, the unlabeled white pill was not for R4. V12 stated she found the pill in the cart unlabeled and unpackaged and states she don't know who it is for. V12 reposition her medication cart at the nursing station. At approximately 10:30am V12 walked away from medication cart leaving the unlabeled white pill in the clear plastic cup unattended on top of the medication cart. On 1/30/2024 at 1:00pm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility failed to affirm the right of the resident to be free from verbal abuse. This deficient practice affected two (R3, R5) out of three residents reviewed for abuse. Findings Include: On 01/30/2024 at 10:37AM, R3 observed lying in bed with a gown on inside of R3's room. R3 states approximately around thanksgiving time, she pulled her called light because R3 needed staff to assist R3 with having her incontinence briefs changed. R3 states V9 (Former Certified Nursing Assistant/CNA) came into R3's room and yelled What do you want? R3 states after she told V9 her reason for pulling the call light, V9 stated I'm going to change you so you can't let the men staff play with your p*y, because that's all you want anyway. R3 states V9 then told R3 that V9 was not going to change R3's incontinence briefs and V9 left R3's room. R3 states V9's eyes were red and V9 smelled like marijuana. R3 states she informed V6 (Social Services Director) of what happened. R3 states V9 is the only staff member in the facility who has verbally abused R3. R3 states she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report and investigate verbal abuse for one (R5) of three residents reviewed for abuse. Findings include: On 02/01/2024 at 10:25AM, V2 (DON) states she has been the DON at the facility for approximately three months. V2 states she took V10's statement pertaining to when V10 witnessed V9 being verbally abusive to another resident (identified as R5). V2 states V10 witnessed R5 ask V9 for something and V9 responded to R5 stating I'm not getting your fat a nothing. V2 states that V10 asked V9 why did V9 talk to R5 this way and V10 stated to V9 that V9 could not speak to R5 that way. V2 states that V9 asked the nurses to sign V9's time card so that V9 could leave the facility. V2 states that both nurses declined to sign V9's time card but allowed V9 to the leave the facility. V2 states V9 was then suspended from the facility and ultimately terminated from the facility. Surveyor asked V2 did she report this incident of verbal abuse involving V9 (Former CNA) and R5. V2 stated she just took V10's statement and V1 (Administrator)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate the needs of one (R1) resident by failing to ensure call light was within reach for R1 to use it if desired, in a sample of three residents reviewed. Findings include: R1's current face sheet documents R1 was first admitted to the facility on [DATE] and re-entered the facility on 11/21/2023 and lists R1 medical diagnosis to include but not limited to: Cerebral infarction, unspecified, malignant neoplasm of endometrium, other lack of coordination. R1's MDS (Minimum Data Set) section C -Cognitive functions dated [DATE], Document R1's BIMS (Brief Interview for Mental Status) as 2/15, indicating R1 has severe cognitive impairment. R1's MDS section GG (Functional Abilities and Goals) with assessment reference date of 11/01/2023 documents R1 is dependent for toilet transfer, Shower/bathe self, Oral hygiene, Upper/lower body dressing, putting on/taking off footwear. On 11/28/2023 at 12pm, V11(Licensed Practical Nurse-LPN) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident to resident physical abuse did not occur for two of three residents (R12, R13) reviewed for abuse. Findings include: Facility's final incident report (9.29.2023) documents in part: Facility received report of a peer-to-peer incident in which resident (R12) and resident (R13) were involved in a physical altercation. Both residents were immediately separated and placed on 1:1 monitoring. Residents were assessed by nursing and both residents MD(s) (were) notified. Both residents care plans were reviewed and will be updated as needed. After review of statements, and resident interview, resident(s) (R12) and (R13) were involved in a peer-to-peer incident in which both residents made physical contact with each other in the corridor of the first-floor dining room. During the incident (R13) attempted to his position from his wheelchair and slipped down to the floor as staff intervened and separated both residents. (R13) was assessed by nursing and noted with a laceration to his forehead. (R13) was transferred to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide sufficient staffing to ensure ADL (Activities of Daily Living) care was provided for dependent residents who required assistance with bladder and bowel incontinence for one(R1) of three residents reviewed for ADL care. Findings include: R1's MDS (Minimum Data Set) section C -Cognitive functions dated [DATE], Document R1's BIMS (Brief Interview for Mental Status) as 2/15, indicating R1 has severe cognitive impairment. R1's MDS section GG (Functional Abilities and Goals) with assessment reference date of 11/01/2023 documents R1 is dependent for toilet transfer, Shower/bathe self, Oral hygiene, Upper/lower body dressing, putting on/taking off footwear. R1's current face sheet documents R1 was first admitted to the facility on [DATE] and re-entered the facility on 11/21/2023 and lists R1 medical diagnosis to include but not limited to: Cerebral infarction, unspecified, malignant neoplasm of endometrium, other lack of coordination. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow their policy to identify residents at risk for impaired nutritional status, adjust nutritional interventions and notify the family of persistent decline in appetite and food intake. This failure affected 1 resident (R8) of 3 residents reviewed for nutrition. Findings include: On 11/28/23 at 12:06 PM, R8 stated R8 did not eat any breakfast this morning. R8 stated, I eat what I want, when I want and I buy snacks from the vending machine and order out for food a couple of times per week. I don't really eat the food here. On 11/28/23 at 1:10 PM, V19 (Certified Nursing Assistant) stated R8 routinely refuses meals. V19 stated on occasion R8 will pick at one food item on the tray but that R8 usually only drinks the coffee off the tray, refusing everything else most of the time. V19 stated R8 eats a lot of snacks from the vending machine and will eat food from outside the facility. V19 stated R8 refused breakfast and lunch tray today. V19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide sufficient staffing to ensure ADL (Activities of Daily Living) care was provided for dependent residents who required assistance with bladder and bowel incontinence for one of three residents (R1) reviewed for ADL care. Findings include: R1's MDS (Minimum Data Set) section C -Cognitive functions dated [DATE], Document R1's BIMS (Brief Interview for Mental Status) as 2/15, indicating R1 has severe cognitive impairment. R1's MDS section GG (Functional Abilities and Goals) with assessment reference date of 11/01/2023 documents R1 is dependent for toilet transfer, Shower/bathe self, Oral hygiene, Upper/lower body dressing, putting on/taking off footwear. R1's current face sheet documents R1 was first admitted to the facility on [DATE] and re-entered the facility on 11/21/2023 and lists R1 medical diagnosis to include but not limited to: Cerebral infarction, unspecified, malignant neoplasm of endometrium, other lack of coordination. On 11/28/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to protect residents from being abused and failed to immediately intervene in situations before residents became physically aggressive towards their peers for four (4) of six (6) residents (R4, R5, R6, R7) reviewed abuse. Findings Include: Facility's abuse report dated 8/27/23 denotes brief description of Incident: Facility received report that R4 and R5 were involved in an unwitnessed peer to peer incident. R4 was interviewed and stated R5 came into his room and was going through his belongings. R4 was yelling for her to leave his room and a staff member then escorted R5 from his room. R4 appeared agitated and was sent out for behavior per physician order. R4's 8/23/2023 15:09 Social Service Note Text reads: Behavior Note: Per staff's report, resident was inappropriate towards staff. Resident was counseled and educated on refraining from inappropriate behaviors towards staff. Resident was educated and advised to bring issues or concerns to staff for immediate intervention. Staff will continue to monitor and follow up on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-10 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview and record review the facility failed to ensure that R3's activities care plan was accurate, complete and/or had attainable goals, failed to provide 1:1 activities to one of three residents (R3) reviewed for accommodation of needs, failed to follow the activities program policy and failed to ensure that staff have access to resident electronic medical records to document activities participation/attendance. Findings include: On (6/9/23) IDPH (Illinois Department of Public Health) received allegations that the facility is not involving R3 in activities like painting and/or art. R3's diagnoses include pseudobulbar affect and aphasia. R3's (6/14/23) BIMS (Brief Interview Mental Status) determined a score of 1 (severely impaired). R3's (6/14/23) functional assessment affirms (1-2 person) physical assist is required for ADL's (Activities of Daily Living) care. R3's (6/14/23) preferences for activities assessment includes listening to music: yes however additional activity preferences…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-09 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to: Maintain shift change accountability records for controlled substances that enables periodic reconciliation and accounting for residents'controlled medications and failed to ensure that controlled medications are placed into a secured storage area and double locked. These failures have the potential to affect all 180 residents residing in the facility as of census dated 6/6/23. The findings include: On 6/7/23 at 11:07am Second floor medication storage room was inspected with V19 (Nursing Manager). Observed with white refrigerator inside the medication room, lock is broken. V19 confirmed that refrigerator locked was broken and maintenance was informed. Observed a box with no lock with the following medications: Lorazepam oral solution 2mg/ml; Morphine sulfate solution 20mg/ml R190. V19 stated that those medications came from hospice company. V19 stated that controlled medications such as morphine and lorazepam should be kept in double locked. At 12:15 PM First floor medication storage room was inspected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-09 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow policy and procedures for medication storage and labeling to: Discard expired house-stock medications and supplements as well as an expired resident-specific medication for one resident (R20). Discard expired medications from the convenience box inside the refrigerator. Ensure personal food items were not stored in medication carts. Ensure that food is not stored in the refrigerator where medications are stored. Ensure that medications are stored in an orderly manner in refrigerator of sufficient size to prevent crowding. Label a multi-dose insulin pen and inhalers with an open date for four residents (R18, R27, R45, R84). These failures affected R18, R27, R45 AND R84 in the sample of 35 residents and have the potential to affect all 180 residents residing in the facility to facilitate precautions and safe administration of medications reviewed for medication storage and labeling in 2 of 3 medication storage rooms and 3 of 6 medication carts inspected in each floor or unit. The findings include: On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a.) food items were properly labeled, dated, and stored, b.) proper use of hair restraints worn by staff, c.) hand washing policy followed, d.) cook/service ware sanitized according to manufacturer guidelines. These deficient practices have the potential to affect all 173 residents receiving food prepared in the facility's kitchen. Findings include: On 06/06/23 at 9:20 AM, during initial kitchen tour observed V6 (Cook) working in the kitchen prep-area without wearing a hairnet. When surveyor inquired about V6's hairnet V6 said, I just took it off. I'm about to go on break soon. V6 stated the purpose of wearing a hairnet is so that V6's hair does not fall into resident food. On 06/06/23 at 9:24 AM, V5 (Assistant Dietary Manager) stated all food items are labeled with a delivery date, an open date and a use by date unless labeled with manufacturers use by date. V5 stated any food item over five days is discarded. On 06/06/23 at 9:25 AM, observed in the walk-in refrigerator the following items: 1.) Opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-09 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to provide a policy for COVID-19 Immunization for staff and residents and failed to provide documentation for two residents (R59, R80) who declined the vaccine. This has the potential to affect all180 residents that reside in the facility. Findings include: On 06/06/2023 at 09:11 AM, survey team conducted the facility entrance and requested the infection control policies from V1 (Administrator). These documents included the facility's COVID-19 Immunization Policy and Procedures. The facility was to provide this document within four hours of the entrance. At 10:35 AM, surveyor emailed V1 and V2 (Director of Nursing) a list of documents needed to review the facility's infection control practices. These included the COVID-19 Immunization Policy and Procedures and their mechanism of choice for tracking residents' COVID-19 immunization statuses. On 06/07/2023 at 11:54 AM, V3 (Infection Preventionist) provided facility's COVID-19 immunization tracker for the residents. The tracker was incomplete and did not include all the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly assess and provide specific services needed based on diagnosis when failing to initiate a level II Pre-admission Screening and Resident Review (PASARR) for 7 (R2, R3, R59, R78, R81, R82, R94) residents reviewed for PASARR in a sample of 35. Findings included: A review of the medical record revealed R2 was admitted to the facility on [DATE] with diagnosis not limited to Major Depressive Disorder, Schizophrenia. On 10/01/22 R2 primary diagnosis was documented as Psychotic Disturbance, Mood Disturbance and Anxiety. A review of R2 care plan dated 06/14/22 document in part: R2 requires psychotic medication for Major Depression and Schizophrenia. Interventions: Complete psychotropic evaluation and assessment consistent with protocol. The Order Summary Report dated 06/08/23 document in part: Quetiapine 100 MG (Milligram) daily, Quetiapine 200 MG (Milligram) at bedtime for Behavior Disturbance and Vistaril 25 MG twice a day for Agitation and Anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that wound dressing was in place for one (R25) resident and maintain appropriate setting for low air loss mattress for three (R2, R35, R124) residents. These failures have the potential to affect four (R2, R25, R35, R124) of five residents reviewed for pressure ulcer in a sample of 35. The findings include: R2 admission date documented 2/14/23 with diagnoses not limited to Unspecified dementia, Major depressive disorder, Primary generalized osteoarthritis, Seizures, Muscle wasting, Type 2 diabetes mellitus, Generalized muscle weakness, Dysphagia, Insomnia, Hypothyroidism, Schizophrenia, Essential hypertension, Immunodeficiency. R25 admission date documented 1/28/23 with diagnoses not limited to Pathological hip fracture, Type 2 diabetes mellitus, Unspecified dementia, Metabolic encephalopathy, Gastro-esophageal reflux disease. R124 admission date documented 3/3/23 with diagnoses not limited to Metabolic encephalopathy,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow their 'Oxygen Administration' policy by not labeling oxygen equipment and replacing oxygen tubing, humidifier bottles and nebulizer equipment weekly and failed to follow infection control measures to properly store oxygen tubing when not in use. This affected 4 (R93, R110, R111, R181) out of a total sample of 35 residents. Findings include: R181 is a resident of the facility. Face sheet documents in part medical diagnoses of tracheostomy status, acute and chronic respiratory failure with hypoxia, and chronic obstructive disease. R181's comprehensive care plan contains a focus, initiated 06/02/2023, that documents in part that R181's has altered respiratory function secondary to chronic obstructive pulmonary disease. R181's physician order sheets document in part: Oxygen at 6 liters/minute via trach collar continuously. Physician order sheets also document in part: Change trach collar and tubing as needed for infection control AND every day shift every 7 day(s) for infection control. On 06/06/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed follow pureed menu and recipes and failed to give adequate portion sizes of pureed food to 11 residents (R2, R25, R35, R36, R74, R78, R79, R97, R101, R159 and R241) out of 8 residents reviewed for menus and nutritional adequacy in a sample of 35. Findings include: On 06/06/23 at 11:46 AM, observed V6 (Cook) use a numbered 16 scoop (blue) and counted out 12 portions of pieces of breaded fish and placed in blender to pureed. V6 stated the blue scoop was equivalent to 2 ounces. V6 added water to the pureed fish but did not measure out the amount of water before adding to the fish. Surveyor observed that V6 did not follow any recipe. V6 stated, the recipes are in those binders over there somewhere. On 06/06/23 at 12:05 PM, after puree fish preparation V6 stated now I put the pureed fish in a pan and put it on the steam table for tray line service. At 12:23 PM, the lunch tray line started, and surveyor did not observe V6, or any other staff take the temperatures of the pureed foods on the tray line. At 12:30 PM, V6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to contain and transport soiled linen in a manner that prevents or limits the spread of infection and don personal protective equipment (PPE) during patient care for a resident (R125). This has the potential to affect all 48 residents that reside on the first floor. Findings include: R80 is a resident at the facility. R80's physician order sheets read an active order as of 06/04/2023 to maintain contact isolation related to an infection in the urine. R80's comprehensive care plan contains a focus initiated on 06/06/2023 that documents in part that R80 is on isolation related to an infection. On 06/06/2023 at 11:53 AM, surveyor observed a contact isolation sign posted on R80's door. A PPE bin was outside the door in the hallway. Next to the PPE bin was a blue geriatric chair. There were soiled linens and an incontinence pad on the chair. Incontinence pad had brown stains. No staff in the immediate vicinity. At 12:28 PM, the dirty linen remained on the geriatric chair outside of R80's room. At 12:32 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-09 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to provide eligible residents and/or resident representatives education regarding the benefits and potential side effects of all available pneumococcal and influenza vaccinations and assess eligibility and offer pneumococcal vaccinations to five (R38, R37, R52, R59, and R80) of five residents reviewed for pneumococcal and influenza vaccinations. Findings Include: 1.Review of R38's electronic medical record (EMR) revealed R38 was admitted to the facility on [DATE] and is [AGE] years of age with diagnoses that included but were not limited to: stage 3 chronic kidney disease, anemia, and heart failure. Review of R38's current physician orders with active orders as of 6/8/23 revealed R38 had no orders to receive pneumococcal and influenza vaccinations. Further review of R38's EMR revealed no documentation indicating the facility assessed R38's eligibility to receive the pneumococcal and influenza vaccinations and/or that R38 was provided education related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY FACILITY Based on interview and record review, the facility failed to complete the quarterly Minimum Data Set (MDS) assessment using the CMS-specified Resident Assessment Instrument (RAI) process within the regulatory timeframe for 1 (R149) of 1 resident reviewed for quarterly resident assessment in a sample of 35. Findings Include: On 6/7/23 at 3:09 PM, R149's electronic health record (EHR) reviewed. R149 was admitted on [DATE]. R149's Quarterly MDS assessment with assessment reference date (ARD) of 10/7/22 was completed on 10/24/22 past the 14 days regulatory timeframe. At 3:24 PM, interviewed V28 (MDS Director) and stated that Quarterly MDS assessment's ARD is set 92 days from the last ARD MDS assessment and should be completed within 7 days from the ARD. V28 stated that scheduling and completion timing of the MDS assessments are based on the RAI manual. The facility's RAI Version 3.0 Manual dated October 2018 page 2-17 titled RAI OBRA-required Assessment Summary indicates that Quarterly (Non-Comprehensive)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow their policy by not following physician orders for a resident's (R181) enteral feeding for 1 out of 4 residents reviewed in a total sample of 35 residents. Findings include: R181 is a resident of the facility. R181's face sheet documents in part diagnoses of gastrostomy status and dysphagia-oropharyngeal phase. R181's comprehensive care plan contains focuses, dated 06/02/2023, that documents in part that R181 demonstrates some risk to potentially choke or aspirate food or liquids relating to dysphagia. R181 requires tube feeding related to dysphagia. Intervention dated 06/02/2023 documents in part: Provide diet, as ordered. On 06/06/2023 at 11:10 AM, R181 was lying in bed. R181's enteral feeding was running at 65 milliliters per hour (ml/hr). At 2:45 PM, surveyor reviewed R181's physician orders. There were two orders for the enteral feeding. Both orders dated 06/05/2023 document in part to run the feeding at 75 ml/hr. At 2:58 PM, surveyor went to R181's room to verify the enteral feeding. Enteral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure that as needed (PRN) psychotropic medication be evaluated if medication is to be extended longer than 14 days for continued use. This failure has the potential to affect one (R78) of five residents reviewed for unnecessary medications in a sample of 35. The findings include: R78 admission date documented 5/10/23 with diagnoses not limited to Parkinson's disease, Type 2 diabetes mellitus, Dysphagia, Unspecified psychosis, Major depressive disorder, Insomnia, Anxiety disorder, Dementia, Hyperlipidemia, Anemia, Heart failure, Essential hypertension, Overactive bladder. R78 order summary report documented in part: Lorazepam Oral Tablet 0.5 MG (Lorazepam) Give 0.5 mg by mouth every 8 hours as needed for anxiety order date 5/10/23. R78 Psychiatric progress notes dated 5/14/2023 documented in part: Patient seen for routine evaluation with no complaints noted. Assessment/Plan: Dementia/ Major Depressive Disorder 1. Stable on Lexapro and PRN Ativan regimen. 2. Per Staff no agitation, no aggressive behavior or resistance to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to ensure a medication error rate of less than 5% for one (R176) of four residents in the sample reviewed for medication administration. There were 25 opportunities and 2 errors resulting in 8% medication error rate. The findings include: R176 admission date was on 5/5/23 with diagnoses not limited to Chronic obstructive pulmonary disease, Type 2 diabetes mellitus, Heart failure, Atherosclerotic heart disease, Chronic bronchitis, Bilateral primary osteoarthritis of hip, Essential hypertension. On 6/6/23 at 11:10am Medication administration observation done with V20 (Licensed Practical Nurse - LPN). Observed V20 checked R176's Blood pressure (BP) = 104/67; Pulse rate = 86/min. Observed R176 lying in bed, on moderate high back rest, alert and verbally responsive. V20 prepared the following medications: Bumetanide 1mg (milligram) 1 tablet; Loratadine 10mg 1 tablet; Carvedilol 6.25mg 1 tablet. V20 poured Polyethylene glycol powder in medication cup about 8ml (milliliter). V20 transferred 8ml Polyethylene glycol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide a functioning call light for 1 (R38) resident out of a total sample of 35 residents. Findings include: R38 is a resident of the facility. R38's comprehensive care plan contains a focus dated 05/19/2023 that documents in part that R38 requires total assistance with two staff members for transfers. On 06/06/2023 at 12:11 PM, R38 stated [R38's] call light does not work. R38 stated needs staff assistance to transfer in and out of bed. R38 pressed the call light button repeatedly. Surveyor checked the call light outside of R38's room. The two light indicators above R38's door were not on. R38 pressed the call light button again. R38 stated you can't get anybody in here. At 12:14 PM, V14 (CNA, Certified Nurse Aide) passed by R38's room. Did not take note of R38's room or call light. At 12:15 PM, surveyor went to the nurses' station to see if R38's call light reflected at the station. No beeping/buzzing heard. Call light panel with room numbers was not lit up for R38's room. No indication at nurses'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$595,647 in federal fines across 7 penalties. 2 Medicare payment denials on record.

  • $88,530 — penalty dated 2026-06-16
  • $89,240 — penalty dated 2026-03-13
  • $38,071 — penalty dated 2025-06-08
  • $45,212 — penalty dated 2025-04-25
  • $195,940 — penalty dated 2025-02-04
  • $112,151 — penalty dated 2024-10-01
  • $26,503 — penalty dated 2023-12-01
  • Medicare payment denial — starting 2026-04-07 for 11 days
  • Medicare payment denial — starting 2024-10-23 for 15 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
A&F REALTY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 04/01/2009
GUBIN ENTERPRISES LIMITED PARTNERSHIPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 11/01/2013
BROWN, THOMEKAIndividualW-2 MANAGING EMPLOYEEsince 09/09/2019

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.7M
Net patient revenuemost recent cost report
-4.3%
Operating marginrevenue minus expenses
$198K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 96%Medicare 3%Other / private 1%

About 96% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $198K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$266per resident / day
operating cost
$8,096per month
≈ monthly operating cost
$255per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145914. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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