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Waters Of Clifty Falls, The

950 Cross Ave, Madison, IN 47250 · For profit - Limited Liability company · 138 certified beds · (812) 273-4640 Medicare & Medicaid certified

Call the home — (812) 273-4640 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Aug 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0744, F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Aug 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
445 Clifty Drive · (812) 273-5372 · Call to confirm hours
Pharmacy
Cvs0.9 mi
500 Clifty Dr · (812) 273-2117 · Call to confirm hours
Grocery
Aldi1.4 mi
202 Franks Dr · (855) 955-2534 · Call to confirm hours
Park
811 Green Rd · Typically dawn to dusk
Place of worship
920 Montclair St · (936) 320-1567

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.4%11.0%15.4%better
Long-stay residents who lose too much weight10.6%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.2%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.2%1.1%2.0%worse
Long-stay residents with depressive symptoms81.0%25.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.6%3.9%3.3%worse
Long-stay residents whose ability to walk worsened9.2%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication34.0%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine97.9%95.4%95.3%typical
Long-stay residents with pressure ulcers4.1%3.6%4.7%better
Long-stay residents with worsening bladder/bowel control26.2%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.4%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication10.7%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine92.4%79.0%79.4%better
Short-stay residents rehospitalized after admission31.1%22.2%22.6%worse
Short-stay residents with an outpatient ER visit11.1%10.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.621.611.67typical
Long-stay outpatient ER visits per 1,000 resident days2.041.441.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.7%U.S. median 51.5%
Got home and stayed home
12.5%U.S. median 10.7%
Went back to hospital
39.1%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 39.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.7%CMS range 30.6–55.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.5%CMS range 8.5–19.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge39.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge26.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge30.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.1%CMS range 4.0–14.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.391.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.34
RN hours/ resident / day
0.75
LPN hours/ resident / day
1.80
Aide hours/ resident / day
2.88
Total nurse hours/ resident / day
0.28
RN hoursweekends
44.1%
Total nursing turnover
37.5%
RN turnover

How full it usually is: this home is certified for 138 beds and averages 96.6 residents a day — about 70% occupied, or roughly 41 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.88 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.80 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.70 hrs/resident/day on weekends vs 2.96 on weekdays — 9% thinner on weekends. RN hours go from 0.36 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-06-04)
7
at the previous standard inspection (2024-06-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 11 most serious are shown; the remaining 44 are one tap away and print in full.

  • Actual harm · Gcited before2025-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent an accident during a transfer resulting in skin tears requiring sutures for 1 of 3 residents reviewed for accidents. (Resident B)Findings included:During an interview, on 11/18/2025 at 9:27 A.M., Certified Nurse Aide (CNA) 4 indicated Resident B had required a full body mechanical lift for transfers for a while. The resident was not interviewable and was dependent on staff for all other care. Prior to the resident requiring a full body lift she required two physical staff members assistance to pivot and transfer. The resident did not currently have any wounds or skin concerns but did have sutures recently from a skin tear.During an interview, on 11/18/25 at 9:32 A.M., CNA 2 indicated during a transfer on 08/23/2025 Resident B required two staff assistance. When they went to transfer the resident, they stood her up and then her legs got weak. The footrest folded up, and her legs scrapped the metal pieces on the chair. The resident received a skin tear. The resident had to go to the hospital and have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident (Resident C) received Indwelling catheter care every shift and failed to ensure Indwelling catheter care was in place (Resident D and Resident E) for 3 of 4 residents reviewed for catheter care. Findings include:1. The clinical record for Resident C was reviewed on 6/13/26 at 12:30 p.m. The resident's diagnosis included, but was not limited to, neurogenic bladder (nerve damage interrupts the communication between the brain and the bladder).The physician's order, dated 6/14/23, indicated the resident's indwelling catheter care was to be provided daily on day shift.The clinical record lacked documentation of the resident's indwelling catheter care every shift.During an interview, on 5/14/26 at 12:49 p.m., the Interim Director of Nursing indicated indwelling catheter care should be completed, at a minimum, every shift.On 5/14/26 at 1:36 p.m., the Regional Director of Operations provided a current copy of the document titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's (Resident D) readmission assessment accurately reflected an Indwelling catheter for 1 of 3 residents reviewed for medical records. Findings include:The clinical record for Resident D was reviewed on 5/13/26 at 11:30 a.m. The resident's diagnosis included, but was not limited to, urinary retention (the inability to completely empty the bladder).The hospital Discharge summary, dated [DATE], indicated an indwelling catheter was placed and the resident discharged back to the facility with the indwelling catheter.The nurse's note, dated 4/20/26 at 2:49 a.m., indicated Resident D had an indwelling catheter in place.The skilled note, dated 4/23/26 at 2:36 a.m., indicated the resident's indwelling catheter had been removed on day shift. The resident had no urine output for 8 hours and an indwelling catheter was re-inserted.The admission/readmission assessment, dated 4/18/26 at 6:50 p.m., indicated Resident D lacked documentation of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure wound treatments were administered appropriately for 1 of 3 residents reviewed for treatment and services related to wound care. (Resident B) Findings include:During an observation and interview, on 04/07/2026 at 8:57 A.M., Resident B indicated he had a dressing on his right hip, and it had been about a week since anyone had changed it. A tan square bandage was observed on Resident B's right hip with the date and time of 03/31 at 8:53 A.M. with initials smuged and unidentifiable. During an interview, on 04/07/2026 at 9:03 A.M., RN 2 indicated whenever a dressing change is completed the dressing is timed, dated, and initialed. Resident B's dressing change was to be completed daily. If a dressing was dated 03/31 she would assume the dressing had not been completed since that date. She confirmed Resident B's dressing on his right hip should be changed daily with the current physician order. During an observation and interview, on 04/07/2026 at 9:08 A.M., the Assistant Director of Nursing (ADON) indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure accurate documentation was completed related to residents wound treatments for 1 of 3 residents reviewed for accuracy of records. (Resident B)Findings include:The clinical record for Resident B was reviewed on 04/07/2026 at 9:50 A.M. An admission Minimum Data Set (MDS) assessment, dated 02/24/2026, indicated the resident was moderately cognitively impaired. The resident's diagnoses included, but were not limited to, rhabdomyolysis (a serious, potentially fatal syndrome resulting from damaged skeletal muscle breaking down and releasing contents like myoglobin into the bloodstream, which causes kidney damage) and muscle weakness. A Progress Note, dated 03/06/2026 at 11:11 A.M., indicated Resident B had an open area to the front if his right hip. Upon assessment, a 1.2 centimeter (cm) by 1 cm by 0.2 cm open area was noted. A current physician's order, dated 03/07/2026 at 6:00 A.M., indicated the resident's right front hip was to be cleaned daily and a wound treatment of Medi-honey (used to treat wounds,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to follow physician's orders and change treatment orders in a timely manner related to a resident's wound care for 1 of 3 residents reviewed for quality of care. (Resident C)Findings include:The clinical record for Resident C was reviewed on 01/22/2026 at 9:43 A.M. An admission Minimum Data Set (MDS) assessment, dated 09/20/2025, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, Deep Vein Thrombosis (DVT- a serious condition where a blood clot forms in one or more of the deep veins) and diabetes. The resident had one venous/arterial ulcer (a painful, slow-healing sore on the lower leg, foot, or toes) on admission.A Wound Nurse Practitioner (NP) Note, dated 09/17/2025, indicated the resident had an arterial ulcer to the left heel that was 7.2 centimeters (cm) x (by) 7.5 cm x 0.4 cm, and was present on admission. The staff were to cleanse the wound with wound cleanser or normal saline, apply betadine, cover with an abdominal pad, and lightly wrap with a rolled gauze. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow physician's orders related to treatments for 1 of 3 residents reviewed for pressure ulcers. (Resident B)Findings include:The clinical record for Resident B was reviewed on 01/22/2026 at 10:05 A.M. A Quarterly Minimum Data Set (MDS) assessment, dated 11/20/2025, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, malnutrition, and depression. The resident had one Stage 4 (Full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage, or bone in the ulcer. Slough and/or eschar may be visible on some parts of the wound bed) pressure ulcer that was present on admission. A Wound Nurse Practitioner (NP) Note, dated 08/27/2025, indicated the resident had a Stage 4 pressure ulcer to the sacrum the wound measured 5.4 centimeters (cm) x (by) 6.5 cm x 5.0 cm. There was undermining from from 6 o'clock to 4 o'clock, at 6.4 cm. The wound was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure resident care equipment was in safe operating condition for 1 of 2 high back wheelchairs reviewed.Findings include:During an interview, on 11/18/25 at 9:32 A.M., Certified Nurse Aide (CNA) 2 indicated during a transfer on 08/23/2025 Resident B required two staff assistance. On this day when they went to transfer the resident, they stood her up and then her legs got weak. The footrest folded up, and her legs scrapped the metal pieces on the chair causing a skin tear. The resident did have to go to the hospital and have sutures.During an observation, on 11/18/2025 at 9:38 A.M., CNA 2 indicated the location on the resident's specialized high back wheelchair where the resident's legs scrapped on the bottom corners where there was exposed metal. The two outer corners of the bottom of the foot pedals were missing the plastic caps, the two inner corners had caps in place. The metal was felt and was rough to the touch. The CNA indicated the resident's legs were healed. The legs were observed with no current open areas.During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff treated a resident with respect and dignity for 1 of 3 residents reviewed for resident rights. (Resident C) Findings include:The clinical record for Resident C was reviewed on 10/20/2025 at 10:10 A.M. An admission Minimum Data Set (MDS) assessment, dated 8/22/2025, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, heart failure, depression, and hypertension. During an interview, on 10/20/2025 9:28 A.M., Resident C indicated that Certified Nursing Assistant (CNA) 2 said a lot of hurtful things. She made comments to her that nobody at the facility liked her, and she was a difficult resident to take care of and roll over. She reported it to management, and the CNA no longer takes care of her. A Resident Interview Document, dated 10/8/2025, indicated Registered Nurse (RN) 5 interviewed Resident C. The Resident was upset that CNA 2 told her she was hard to roll, and that other staff members talked about her. CNA 2 apologized to her later, but the Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-14 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an anti-anxiety medication was administered to a resident within the appropriate time frame and failed to ensure behaviors were documented prior to the administration of an anti-anxiety medication for 1 of 3 residents reviewed for significant medication errors.Findings Include:The clinical record for Resident B was reviewed on 7/10/25 at 10:04 a.m. The resident's diagnosis included, but was not limited to, restlessness and agitation.The progress note, dated 6/17/25 at 8:00 p.m., indicated the resident was in the dining room and stated, I want to leave. The resident was observed to be physically aggressive with staff. At approximately 7:30 p.m., the resident kicked the side window in the dining room. He then picked up a chair and attempted to throw it at the window. The staff grabbed the chair, and the resident put it down. He then flipped tables in the dining room in anger. He went to his room and attempted to open his window. After that, he picked up another chair and attempted to swing it at the exit doors. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a long-acting insulin order was accurately transcribed for 1 of 3 residents reviewed for significant medication errors.Findings Include:The clinical record for Resident B was reviewed on 7/10/25 at 10:04 a.m. The resident's diagnosis included, but was not limited to, type 2 diabetes. The hospital discharge order, dated 6/17/25, indicated the resident was to receive insulin glargine (long-acting insulin) 100 unit/ml (milliliters), 5 units at bedtime. The insulin was not to be mixed with other insulins. If the resident's blood glucose was less than 70, the staff were to follow the hypoglycemia protocol for glycemic control.The facility admission order, dated 6/17/25, indicated the resident was to receive insulin glargine, 70 units subcutaneously at bedtime. If the resident's blood glucose was less than 70, the facility protocol was to be implemented. The order was transcribed by Licensed Practical Nurse (LPN) 3.On 6/18/25 at 10:23 p.m., the order for the insulin glargine, 70 units at bedtime, was discontinued and not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · E2025-06-04 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a continuous observation, on 05/29/25 from 1:38 P.M. through 1:44 P.M. the following was observed: - At 1:38 P.M., a computer screen was opened on Medication Cart 1 on the 100 Hallway that was sitting between resident rooms [ROOM NUMBERS]. The screen had Resident 66's name and medication list visible. - At 1:39 P.M., a resident in a wheelchair propelled by the cart and looked towards the computer and kept going, - At 1:40 P.M., LPN 8 who had been standing at Medication Cart 2 outside of room [ROOM NUMBER], approximently ten feet from Medication Cart 1, walked into room [ROOM NUMBER] next to Medication Cart 1 out of visible sight of both Medication Carts 1 and 2. The LPN did not close the open computer screen on Medication Cart 1. - At 1:41 P.M., a resident in a wheelchair propelled by the cart, - At 1:42 P.M., a staff member walked past the cart, and LPN 8 walked out of room [ROOM NUMBER] and returned to the second medication cart, - At 1:43 P.M., a resident in a wheelchair propelled by cart, spoke to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and observation, the facility failed to follow physician's orders related to cardiac medication hold parameters and follow manufacturer's guidelines related to insulin pen usage for 5 of 20 residents reviewed for Quality of Care. (Residents 2, 93, 7, 78, and 29) Findings include: 1. Resident 2's clinical record was reviewed on 06/04/25 at 10:17 A.M. A Quarterly Minimum Data Set (MDS) assessment, dated 04/20/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, anemia, hypertension, and chronic kidney disease. An open-ended physician's order, with a start date of 01/31/25, indicated the nursing staff were to administer the resident's Metoprolol 12.5 milligrams (mg) daily at 9:00 A.M. and 9:00 P.M. for hypertension. The medication was to be held if the resident's systolic blood pressure (top number/heart at work) was less than 110, the diastolic blood pressure (bottom number/heart at rest) was less than 60, or the resident's heart rate was less than 60. The May 1 through June 3, 2025 Electronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store foods appropriately to prevent contamination for 1 of 2 kitchen observations. Findings included: 1. The initial kitchen tour was conducted on 05/29/25 at 10:48 A.M., and the following was observed: - A large clear plastic container sitting on a metal shelf contained flour. The lid was ill-fitting and not designed for the container, - A large clear plastic container sitting on a metal shelf contained sugar with a plastic scoop sitting inside. During an interview on 05/29/25 at 10:50 A.M., Dietary Aide 13 indicated the scoop should not have been left in the sugar and the lids were not the right ones for the containers. During the initial kitchen tour, the noon time meal was completely prepared and no staff were actively using the flour or sugar. An exterior door was within ten feet of the inappropriately sealed flour and sugar bins. The current facility policy titled, Food Storage (Dry, Refrigerated and Frozen), dated 08/12/23, was provided by the Administrator on 06/04/25 at 10:50 A.M. The policy indicated, .5. All open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    3. The clinical record for Resident 52 was reviewed on 06/03/25 at 2:08 P.M. A Quarterly MDS assessment, dated 02/24/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, a stroke, depression, obesity, and weakness. An open-ended physician's order, with a start date of 06/02/25 at 2:31 P.M., indicated the resident was in enhanced barrier precautions for a pressure wound. During an observation, on 06/03/25 at 2:09 P.M., the resident's door had a sign on it that indicated staff were to STOP and that the resident was in ENHANCED BARRIER PRECAUTIONS. Staff must wear a gown and gloves for high contact resident care activities, including but not limited to, Wound Care: any skin opening requiring a dressing. Supplies, including gowns and gloves were in a plastic container with drawers outside the resident's room. LPN 17 and NP 16 entered the resident's room and provided wound care to the resident's pressure ulcer without donning gowns. Based on observation, interview, and record review, the facility failed to follow infection control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to store medications appropriately for 1 of 1 resident reviewed for self-administering medications. (Resident 7) Findings include: During an observation and interview, on 05/29/25 at 12:04 P.M., Resident 7 was lying in his bed. His over the bed table was sitting beside the bed and contained two medicine cups. One cup had one pill in it and the other had seven pills in it. The resident indicated the medications had been there for some time. He believed the medication was his gabapentin, muscle relaxer, and his cholesterol medications. He was unsure what the others were. There were no nursing staff in the room. The clinical record for Resident 7 was reviewed on 06/02/25 at 9:57 A.M. A Quarterly Minimum Data Set (MDS) assessment, dated 04/17/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, hypertension, diabetes, hyponatremia, and depression. The clinical record lacked an assessment for the resident to self-administer his medications or a physician order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Minimum Data Set (MDS) assessment was transmitted to the Centers for Medicare and Medicaid Services (CMS) in a timely manner for 1 of 20 resident assessments reviewed. (Resident 85) Findings include: The clinical record for Resident 85 was reviewed on 06/03/25 at 12:11 P.M. A Discharge assessment, dated 12/28/24, indicated the resident admitted to the facility from the hospital on [DATE]. The resident discharged from the facility on 12/28/24. The discharge was unplanned, and the resident went home. The assessment history indicated the assessment was never added to a batch to be transmitted to CMS. During an interview on 06/04/25 at 2:36 P.M., the Regional MDS Coordinator indicated it didn't look like the discharge assessment was transmitted. It should have been sent out sooner. The facility did not have a policy related to transmitting MDS assessments. They followed the RAI (Resident Assessment Instrument) manual. 3.1-31(a)

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to revise a resident's care plan related to the resident's leg prosthesis for 1 of 20 residents reviewed for care plans. (Resident 75) Findings include: Resident 75 was observed in his room on 05/29/25 at 11:30 A.M. The resident was sitting in his wheelchair. The resident had a below the knee amputation of his left leg and was wearing a prosthetic leg. On 06/02/25 at 10:57 A.M., the resident was observed in his room with a family member. The resident was wearing his prosthetic leg. On 06/03/25 at 12:02 P.M., the resident was in his room with a family member. The resident was wearing his prosthetic leg. The resident indicated he had the prosthetic for 3 or 4 years. He had no problems with it. Nursing staff assisted him with putting it on every day. He did not put it on himself. The clinical record for Resident 75 was reviewed on 06/04/25 at 1:25 P.M. A Quarterly Minimum Data Set (MDS) assessment, dated 05/16/25, indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow physician's orders related to wound treatments for pressure ulcers for 1 of 4 residents reviewed for pressure ulcers. (Resident 78) Findings include: Resident 78 was observed on 06/03/25 at 1:52 P.M., with the Wound Nurse Practitioner (NP) and the Assistant Director of Nursing (ADON). The resident had a wound to the left ischium (lower hip bone area) that had no signs of infection and measured 0.5 centimeters (cm) by (X) 0.3 cm X 0.2 cm, and the resident had a wound to the sacrum (bottom of the spine) that measured 0.8 cm X 0.8 cm X 0.4 cm. The clinical record for Resident 78 was reviewed on 06/03/25 at 10:03 A.M. A Quarterly Minimum Data Set (MDS) assessment, dated 03/12/25, indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, cerebral palsy, orthostatic hypotension, depression, pressure ulcer to the left buttock, and adult failure to thrive. A Wound NP Assessment Report, dated 10/28/24, indicated the resident had a Stage 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure splint devices were in applied as ordered for 1 of 1 resident reviewed for range of motion. (Resident 84) Findings include: Resident 84 was observed in his room on 05/29/25 at 11:00 A.M. The resident was in bed and the head of his bed was elevated. The resident was not wearing hand or elbow splints. During an interview, on 05/30/25 at 10:51 A.M., the resident's family member indicated the resident never wore his hand or elbow splints. The splints were up in the closet, and they were supposed to be on his arms. The resident was observed in his room on 06/02/25 at 9:16 A.M. The resident was in bed. There were no hand or elbow splints in place. The resident was observed in his room on 06/02/25 at 10:48 A.M. The resident's arms were folded over his chest. There were no splint devices in place. The resident was observed in his room on 06/03/25 at 9:14 A.M. The resident was in bed. There were no splint devices in place. The resident was observed in his room on 06/03/25 at 2:00 P.M. The resident was in bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure pharmacy recommendations were addressed timely for 1 of 5 residents reviewed for drug regimen review. (Resident 75) Findings include: The clinical record for Resident 75 was reviewed on 06/04/25 at 1:25 P.M. A Quarterly Minimum Data Set assessment, dated 05/16/25, indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, heart failure, diabetes, non-Alzheimer's dementia, anxiety, and depression. A pharmacy recommendation, dated 02/15/25, indicated the resident was currently receiving citalopram (an antidepressant) 40 milligrams (mg) twice a day. The dose exceeded the maximum recommended dose of 40 mg per day. The resident was receiving double the recommended dose and the pharmacist recommended reducing the order to 40 mg per day. The Nurse Practitioner agreed with the recommendation on 02/26/25. The resident's Electronic Medication Administration Record (EMAR) for February and March 2025 indicated the resident continued to receive 40 mg of citalopram twice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store medications appropriately for 2 of 3 medication carts (Split Cart and Living Well Cart) reviewed and 1 of 2 medication rooms (Dementia Unit) reviewed. Findings include: 1. The Split Medication Cart was observed on 06/04/25 at 10:26 A.M., with Licensed Practical Nurse (LPN) 12. The medication cart contained an unopened and undated Fiasp insulin pen that belonged to Resident 22. The LPN indicated she was unsure when the insulin pen was removed from the refrigerator as she had not been the one to remove it, and it should have stayed in the refrigerator untill it was needed. 2. The Living Well Medication Cart was observed on 06/04/25 at 10:46 A.M., with LPN 4. The cart contained the following: - An opened Combivent inhaler that belonged to Resident 12 with no open date, and - An opened Ellipta inhaler that belonged to Resident 301 with no open date. The current Fiasp insulin pen package insert was provided by the Regional Clinical Consultant on 06/04/25 at 11:38 A.M. The insert indicated, .Not-in-use (unopened)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that critical laboratory (lab) test results were received and reported to the physician in a timely manner; and a lab test was completed after a fall related to seizure medication for 2 of 6 residents reviewed for lab services. (Residents 11 and 20) Findings include: 1. Resident 11's clinical record was reviewed on 06/02/25 at 1:02 P.M. A Quarterly Minimum Data Set (MDS) assessment, dated 04/05/25, indicated the resident was moderately cognitively impaired. The resident's diagnoses included, but were not limited to, heart failure, hypertension, renal insufficiency, and diabetes. A Progress Note, dated 05/28/25 at 6:29 P.M., indicated the Nurse Practitioner (NP) reviewed the resident's recent Basic Metabolic Panel (BMP) lab results. The resident's potassium level was critical at 2.4 (the normal range for potassium was 3.5 to 5.3). The resident was to receive oral potassium tablets, and a BMP was to be re-drawn on 05/30/25. A Progress Note, dated 05/30/25 at 5:42 P.M., indicated the BMP was obtained on 05/30/25, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and observation, the facility failed to document colostomy care for 1 of 25 residents' records reviewed. (Resident 26) Findings include: The clinical record for Resident 26 was reviewed on 06/02/25 at 11:08 A.M. A Significant Change Minimum Data Set assessment, dated 04/07/25, indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, degenerative disease of basal ganglia, non-Alzheimer's dementia, Parkinson's disease, anxiety, depression, bipolar, psychotic disorder, schizophrenia, oppositional defiant disorder, mild intellectual disabilities, and colostomy status. The resident had an ostomy. An open-ended physician's order, with a start date of 09/15/21, indicated the staff were to change the resident's colostomy appliance as needed. The clinical record lacked documentation that the resident's colostomy appliance had been changed in the months of March, April, May, or as of June 3, 2025. During an interview, on 06/03/25 at 1:45 P.M., Licensed Practical Nurse 9 indicated the resident had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide a sanitary homelike environment for 1 of 20 residents reviewed. (Resident 53) During an observation and interview, on 06/02/25 at 10:26 A.M., Resident 53 was lying in bed and her eyes were closed. She opened her eyes and denied any concerns. On the floor approximately ten inches from the foot of her bed were a stack of linens that included, but were not limited to, a sheet and a pair of disposable underwear that smelled strongly of urine. The resident was lying on clean sheets. During an observation, of Resident 53's room, on 06/02/25 at 10:47 A.M., on the floor approximately ten inches from the foot of bed remained a stack of linens that included, but were not limited to, a sheet and a pair of disposable underwear that smelled strongly of urine. During an interview, on 06/02/25 at 10:51 A.M., Licensed Practical Nurse (LPN) 8, indicated the Certified Nurse Aide (CNA) had been around to check on the resident recently. The dirty linens should not have been placed directly on the floor or left on the floor after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-25 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide functioning bathroom call lights for 4 of 6 residents reviewed for resident call system. (Residents D, E, F, and G) Findings include: 1.a.During an observation and interview, on 02/24/25 at 2:57 P.M., Resident D indicated her bathroom call light had been broken for two weeks. Earlier that morning she had to hit the call light by her bedside for her roommate who was in the bathroom and needed help getting off the toilet. An observation of the bathroom indicated there was an open electrical box with five wires hanging out loosely situated left of the residents' toilet. The wires had blue caps on the ends of each wire. There was no bell or alternative alert system in sight or within reach when the resident was in the bathroom. An Annual Minimum Data Set (MDS) assessment, dated 12/12/24, indicated Resident D was cognitively alert and oriented. The resident's diagnoses included, but were not limited to, anemia, arthritis, and heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure a resident was treated with respect and dignity for 1 of 3 residents reviewed. (Resident B) Finding included: A progress note, dated 01/22/25 at 3:30 P.M., indicated a Qualified Medical Assistant (QMA) reported that she witnessed another staff member tell Resident B, you are a fat a and referred to the resident by calling her [the name of a weight loss spokesperson]. An Annual Minimum Data Set (MDS) assessment, dated 12/10/24, indicated Resident B was severely cognitively impaired. The resident's diagnoses included, but were not limited to, cerebral palsy, contracture, and adult failure to thrive. During an interview, on 02/24/2025 at 10:24 AM, QMA 3 indicated Certified Nurse Aide (CNA) 4 called Resident B a Fat a while they assisted her pulling up her pants. Then the CNA referred to the resident as [the name of a weight loss spokesperson] before laying her back down. The resident didn't really react due to her level of cognition. After care was provided, QMA 3 immediately notified management and CNA 4 was sent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-08-30 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure misappropriation of a resident medication did not occur for 1 of 3 residents reviewed for misappropriation. (Resident D) Findings include: The clinical record for Resident D was reviewed on 08/30/24 at 4:35 P.M. An Annual MDS (Minimum Data Set) assessment, dated 06/14/24, indicated the resident was cognitively intact. The diagnosis included, but were not limited to, diabetes mellitus, manic depression, psychotic disorder, and schizophrenia. A facility incident report, dated 08/29/24 at 7:01 A.M., indicated upon shift change, a narcotic medication card and narcotic count sheet were unable to be located. A current physician's order, with a start date of 10/10/23, indicated the staff were to administer Percocet (a pain medication), 7.5-325 mg (milligrams), 1 tablet by mouth every six hours as needed for pain. A current physician's order, with a start date of 09/28/23, indicated the staff were to administer morphine sulfate (a pain medication) oral tablet, 30 mg by mouth, three times a day for chronic pain. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to store medications in a secure manner related to medications left on top of the medication cart unattended for 1 of 3 medication carts reviewed. (Living Well Long Hall Cart) Findings include: The clinical record for Resident D was reviewed on 08/30/24 at 10:15 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 06/14/24, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, osteomyelitis, bipolar disorder, psychotic disorder, psychoactive substance abuse, and schizophrenia. The Progress Notes for Resident D were provided by the Administrator on 08/30/24 at 3:28 P.M., and included, but not limited to, the following: - A Nursing Progress Note, dated 08/21/24 at 12:02 A.M., indicated Resident D was following a QMA (Qualified Medication Aide) during medication pass, even after being asked multiple times to keep going down the hallway. The QMA turned to take a resident's blood pressure when Resident D took a cup of pills off of the medication cart. A CNA (Certified Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an alleged violation was reported to the Indiana Department of Health in a timely manner related to an allegation of misappropriation of residents' medications for 1 of 1 allegations of misappropriation of residents' property. (QMA 2) Findings included: During an interview on 07/17/24 at 11:24 A.M., a Complainant indicated someone she associated with told her they were getting residents' medications from a QMA (Qualified Medication Aide) that worked in the facility. It was easy for the QMA to take the medications. The Complainant notified the Facility Administrator of her concerns related to QMA 2. The Administrator told her she would look into the matter. During an interview on 07/17/24 at 2:10 P.M., the Administrator indicated there were no allegations of misappropriation of medications during the few months she had been working in the facility. Someone did call the facility and indicated a QMA 2 was stealing medications from residents and giving them to someone she knew. The facility conducted an investigation.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate an allegation of abuse related to a staff member and misappropriation of medications for 1 of 4 staff reviewed. (QMA 2) Findings include: During an interview on 07/17/24 at 2:10 P.M., the Administrator indicated there were no allegations of misappropriation of medication since she had been working in the facility. Someone did call the facility and indicated a QMA (Qualified Medication Aide) was stealing medications from residents and giving them to someone she knew. The facility conducted an investigation. They reviewed residents' narcotic sheets and didn't see any discrepancies. They checked with the pharmacy and there were no irregularities with medication orders. They interviewed the staff member in question and performed a drug screen on her. The drug screen was negative. They interviewed some staff members that reported no suspicious activity with any other staff members. They did not formally suspend the staff member pending the results of the investigation. During an interview on 07/17/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to store medications appropriately for 4 of 4 medication carts observed. (1 cart on the In Motion Hallway and 3 carts on the Living Well Hallways) Findings include: 1. During an observation of an In Motion Medication Cart on 06/24/24 at 11:14 A.M., with LPN (Licensed Practical Nurse) 3 the following was observed: - a vial of Humalog insulin for Resident 82 with an open date of 05/15/24, the vial was 3/4 full and - a Humalog insulin pen for Resident 82 with and open date of 05/02/24, that was 3/4 full. LPN 3 indicated the insulin was good for 30 days after it was opened. 2. During an observation of a Living Well Short Medication Cart on 06/24/24 at 11:22 A.M., with LPN 9, the following was observed: - a Fiasp insulin pen for Resident 45 with an open date of 05/22/24 and 50 units left in the pen. The nurse indicated the insulin pen was good for 28 days after it was opened and should have been discarded on 06/20/24. 3. During an observation of a Living Well…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control guidelines during meal preparation related to the use of hair nets and failed to provide a clean and sanitary kitchen for 93 of 95 residents who received food from the kitchen. Findings include: 1. During the initial kitchen tour with the DM (Dietary Manager) on 06/18/24 at 11:07 A.M., the following was observed in the open kitchen / food prep areas: - The back door to the outside was cracked open about 1/2 inch, - A trash can, near the back door, had a swarm of gnats, greater than 10, flying around it. The DM indicated the trash can was for dirty rags, - A metal rack, that was stationed near the trash can and gnats, contained trays of individual desserts. The top tray was covered, only on the top, with a piece of paper that hung over the edge of the tray and covered 1/2 of the top of second tray on the next lower level. Two and half trays were left uncovered, - The bottom shelves of three food prep tables, one with plastic ware, tubs of cereal, and plate warmers, one with syrups and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify and follow physician's orders for 3 of 4 residents reviewed for pressure ulcers. (Residents 15, 37, and 38) Findings include: 1. During an observation of Resident 15's pressure wound on 06/21/24 at 12:02 P.M., LPN (Licensed Practical Nurse) 3 obtained the necessary supplies, donned a gown, washed her hands, and donned gloves. The resident was notified of providing treatment to the wound. The old dressing was removed with no odor observed. The wound to the left iliac crest was observed to be a half dollar size. There was no drainage, and the wound bed was pink. The treatment was completed without any concerns. The clinical record for Resident 15 was reviewed on 06/21/24 at 1:35 P.M. An admission MDS (Minimum Data Set) assessment, dated 09/05/23, indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, hypertension and heart failure. The resident was at risk for pressure ulcers and admitted with a Stage 3 (Full-thickness skin loss in which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide appropriate urinary catheter care for a resident with recent history of UTIs (Urinary Tract Infections) for 1 of 2 residents reviewed for UTIs. (Resident 88) Findings include: During an observation on 06/21/24 at 02:17 P.M., CNA (Certified Nurse Aide) 4 donned gloves and began providing peri-care for Resident 88. CNA 4 assisted the resident onto her right side and began removing her brief. A brown granular substance was observed behind the resident's tailbone. The substance was also visible on the portion of the urinary catheter tubing closest to the resident's body. CNA 4 began wiping away the brown substance behind the resident's tailbone. The CNA did not cleanse the substance off the catheter tubing. CNA 4 then removed the soiled brief and placed a new brief underneath the resident. CNA 4 reached into her own shirt pockets with her gloved hands and removed two black trash bags. CNA 4 put the soiled linens and brief into separate bags and tied them up at the bedside. Then covered the resident with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the physician's order in regard to the amount of water prescribed for flushing the feeding tube and failed to gently/slowly administer the liquid nourishment without a rapid force for 1 of 2 residents reviewed for feeding tubes. (Resident 33) Findings include: During an observation on Resident 33 was observed on 06/20/24 at 1:16 P.M., while they were receiving their bolus liquid nourishment via their feeding tube administered by RN 2. The resident was sitting up in their wheelchair. The RN washed her hands, donned gloves, and placed a towel under the resident's tube on their stomach. The nurse checked for placement of the tube, checked the residual, then drew up 30 cc (cubic centimeters) of water and flushed the tube by pushing the water in using the plunger on the syringe. The RN poured the carton of liquid nourishment into an open dry container. She then drew up three syringes of the liquid nutritional formula and pushed the formula rapitly with force (over a few seconds, less than one minute), using…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to adequately monitor a dialysis access site for 1 of 2 residents that received dialysis treatments. (Resident 20) Findings include: Resident 20 was observed in his room on 06/20/24 at 2:20 P.M. A clean dressing was in place on the resident's right forearm. The resident indicated he had an AV (arteriovenous) graft in his right arm for dialysis. They started using it less than a month ago, before that he had an access site in his chest. The nursing home facility staff didn't assess his graft site. The resident's clinical record was reviewed on 06/20/24 at 1:17 P.M. A Quarterly MDS (Minimum Data Set) assessment, dated 05/03/24, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, heart failure, renal insufficiency, anxiety, and depression. The resident received dialysis treatment. The resident's current physician's orders were reviewed and lacked an order to monitor the AV graft site. During an interview on 06/20/24 at 3:05 P.M., RN 2 indicated the resident did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure PRN as needed orders for psychotropic medications were limited to 14 days for 1 of 5 residents reviewed for unnecessary medications. (Resident 20) Findings include: Resident 20's clinical record was reviewed on 06/20/24 at 1:17 P.M. A Quarterly MDS (Minimum Data Set) assessment, dated 05/03/24, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, heart failure, renal insufficiency, anxiety, and depression. The resident's physician's orders included an open-ended order, with a start date of 02/22/24, for Alprazolam (an anti-anxiety medication), 0.5 mg (milligrams) every 8 hours as needed for anxiety. A Note to Attending Physician/Prescriber, dated 03/15/24, indicated the resident was currently receiving Alprazolam 0.5 mg every 8 hours as needed for anxiety from 02/22/24. Per regulatory guidelines, the duration of treatment with such medications on a PRN basis should be limited to 14 days, however, a new order may be written to extend the duration beyond 14 days if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents' medication administration records accurately reflected the administration of narcotic pain medication for 4 of 4 residents; and failed to account for controlled drug record forms for 3 of 4 residents reviewed for medical records. (Residents C, D, E and F) Findings include: 1. The clinical record for Resident C was reviewed on 4/3/24 at 12:01 p.m. The resident's diagnoses included, but were not limited to, neuropathy and chronic pain. The January 2024 and February 2024 medication administration records (MAR) indicated the resident was to receive Hydrocodone-Acetaminophen (narcotic pain medication) 5-325 mg (milligrams) 4 times a day for pain at 9:00 a.m., 1:00 p.m., 5:00 p.m. and 9:00 p.m. The January MAR lacked documentation of the administration of the medication on 1/8/24 at 5:00 p.m. and the February 2024 MAR lacked documentation of the administration on 2/20/24 at 5:00 p.m. The clinical record lacked documentation of the resident's administered narcotic count sheets (controlled drug reports) for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure medication errors did not occur for 1 of 4 residents reviewed for medication administration. Findings include: The clinical record for Resident E was reviewed on 4/3/24 at 12:30 p.m. The diagnosis included, but was not limited to, anxiety. The physicians order, dated 6/9/23, indicated the resident was to receive Clonazepam (narcotic anti-anxiety medication), 0.5 mg (milligrams) three times a day. The January 2024 medication administration record(MAR) indicated the Clonazepam was to be administered at 6:00 a.m., 2:00 p.m. and 10:00 p.m. Review of the January 2024 controlled drug record indicated on 1/5/24, the resident received an additional dose at 9:00 a.m. The clinical record lacked documentation of a physicians' order for the additional dose administered on 1/5/24. The January 2024 MAR indicated on 1/26/24 at 10:00 p.m., the resident received the scheduled dose of Clonazepam. The January 2024 controlled drug record lacked documentation of the administration of the Clonazepam. On 4/4/24 at 1:13 p.m., the Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify an emergency contact of a resident's falls for 1 of 3 residents reviewed for falls. (Resident B) Findings include: The clinical record for Resident B was reviewed on 02/27/24 at 9:32 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 09/08/23, indicated the resident was severely cognitively impaired. The diagnoses included, but were not limited to, anemia, hypertension, diabetes, and Parkinson's disease. The following SBAR (Situation Background Appearance Review and Notify) forms for falls indicated the resident was the person notified of the each fall: - 10/13/23 at 10:45 A.M., - 10/18/23 at 10:30 A.M., - 12/03/23 at 7:00 P.M., - 12/19/23 at 5:50 P.M., and - 12/25/23 at 2:30 P.M. During an interview on 02/27/24 at 10:53 A.M., LPN (Licensed Practical Nurse) 2 indicated when a resident had a fall it would be documented in a Progress Note, SBAR, and a Risk Management Assessment. The family would be notified. During an interview on 02/27/24 at 11:01 A.M., LPN 3 indicated when a resident had a fall, she would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow care planned interventions and implement an appropriate intervention after a fall for 1 of 3 residents reviewed for accidents. (Resident B) Findings include: 1a. The clinical record for Resident B was reviewed on 02/27/24 at 9:32 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 09/08/23, indicated the resident was severely cognitively impaired. The diagnoses included, but were not limited to, anemia, hypertension, diabetes, and Parkinson's disease. A Progress Note, dated 12/03/23 at 7:00 P.M., indicated the resident was found on the floor at the side of her bed, closest to the window. There were no injuries noted. The resident continued with generalized weakness and was incontinent at the time. A neurological assessment was initiated. A new intervention was initiated to offer toileting approximately 30 minutes before bed and after meals. An IDT (Interdisciplinary Team) Note, dated 12/04/23 at 5:46 P.M., indicated the note was related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-28 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have adequate staff available to provide Activities of Daily Living related to showers for 4 of 5 residents reviewed for ADL's. (Residents B, D, N, and G) Findings include: 1. The clinical record for Resident B was reviewed on 9/27/23 at 11:20 A.M. The resident's diagnoses included, but were not limited to, heart failure, hypertension, chronic venous hypertension with ulcer of bilateral lower extremity, lymphedema, and aphasia. The resident's Shower/Bath report for September 2023 was provided by the Administrator on 09/27/23 at 5:01 P.M., and indicated the resident had received the following: - A PBB (Partial Bed Bath) on 09/09/23, - A PBB on 09/10/23, - A Complete Bed Bath on 09/11/23, - A PBB x2 on 09/14/23, - A PBB x2 on 09/16/23, - A PBB on 09/18/23, - A PBB on 09/20/23, - A Complete Bed Bath x2 09/21/23, - A PBB on 09/23/23, - A Complete Bed Bath on 09/25/23, and - A PBB on 09/26/23. The Shower Sheets for September 2023 were provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify wound development, complete neurological assessments after a fall, and follow physician orders for wound care for 3 of 12 residents reviewed for Quality of Care. (Residents D, L, and G) Findings included: 1. During an observation and interview on 09/28/23 at 8:40 A.M., LPN (Licensed Practical Nurse) 9 indicated to Resident D that they were going to administer a wound treatment. The resident's left sock and shoe were removed. The resident had a dressing to the left lateral heel. The wound was pink in color and about the size of a pencil eraser. The LPN indicated the resident's dressing was changed every other day. The clinical record for the resident was reviewed on 09/27/23 at 11:52 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 06/15/23, indicated the resident was cognitively intact. The diagnoses included but were not limited to, stroke, hypertension, diabetes, and anxiety. A Podiatry Note, dated 03/23/23, indicated the resident pedal pulses were nonpalpable to the bilateral feet. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent and identify pressure ulcers that resulted in a resident developing a Stage 3 and an Unstageable pressure ulcer for 3 of 4 residents reviewed for pressure ulcers. (Residents B, C, and G) Findings include: 1. During an observation and interview on 09/27/23 at 3:48 P.M., LPN (Licensed Practical Nurse) 8 had the supplies gathered and entered Resident B's Room. She closed the door with her bare hands, donned gloves, and assisted the resident with removing a pillow from her right side. The pillow was flat and had not been keeping the resident off her bottom. The resident was assisted with turning to her right side. The LPN removed two bordered gauze bandages from her buttocks that were dated 09/27/23. The right buttock wound was covered in eschar and measured 9.25 cm (centimeters) x 5.5 cm. The wound had a slight odor. The LPN cleansed the wound with normal saline, cleansed with Dakins solution, and covered the wound with a hydrocolloid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent a female resident with a diagnosis of dementia and a history of wandering from being inappropriately touched by a male resident when she wandered into his room unsupervised for 2 of 4 residents reviewed for dementia care. (Residents E and F) Findings include: 1. The clinical record for Resident F was reviewed on 09/27/23 at 9:32 A.M. An admission MDS assessment, dated 06/11/23, indicated the resident was severely cognitively impaired. The diagnoses included, but were not limited to, anemia, non-Alzheimer dementia, malnutrition, and psychotic disorder. The resident had a limb prosthesis and didn't use a walker or wheelchair. The resident required the assistance of one staff member for ADLs. A Progress Note, dated 07/27/23 at 9:30 P.M., indicated Resident F was found lying down in a male resident's bed, with the male resident's hand was down her pants. The residents were separated immediately, and the female resident was assisted back to her room. She was assessed from head to toe with no skin impairment or trauma…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store and prepare foods in a safe and sanitary manner related to open trash containers, hair net usage, and labeling foods for 4 of 5 kitchen and snack refrigerators observations. Findings include: 1. The initial kitchen tour was conducted on 03/29/23 at 10:10 A.M., and the following was observed: - A large silver stock pot, approximately two gallon size, was inverted on a low shelf of a silver food prep table next to the hand washing sink. The half of the pot nearest the sink was splatter with white dry drops and had a layer of dust on the bottom. - A medium size open box that sat on the floor next to the trash can by the hand washing sink was full of trash and contained wadded up gloves and paper products. - The DM (Dietary Manager) had a one inch by three inch shock of hair next to her right ear protruding from her hair net as she walked around the kitchen in the food prep areas. The walk-in refrigerator contained the following: - A clear plastic gallon bag of diced chicken, as identified by the DM, that was not labeled.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodations to meet the needs and preferences of a resident related to placement in the locked Dementia Unit for 1 of 24 residents reviewed for Residents' Rights. (Resident 50) Findings include: During an observation and interview on 03/29/23 at 2:14 P.M., Resident 50 was sitting in a wheelchair in her room on the locked Dementia Unit, Unit 3. She indicated she had talked to the nurse on the unit and told her that she did not like living on Unit 3. She liked it on Unit 2. She went over on Unit 2 the other day for therapy and residents were out by the nurse's station talking and they greeted her. She used to live over there. They didn't do many activities on the Dementia Unit. She used to participate in all kinds of activities on Unit 2. She felt sorry for the people on Unit 3 because most of them had mental problems. She told staff several weeks ago that she wanted to go back to Unit 2. If you go out in the hall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately complete MDS (Minimum Data Set) assessments related to anticoagulant medication and diagnoses for 2 of 18 residents reviewed for accuracy of assessments. (Residents 60 and 50) Findings include: 1. The clinical record for Resident 60 was reviewed on 03/31/23 at 11:20 A.M. A Significant Change MDS assessment, dated 02/27/23, indicated the resident was severely cognitively impaired. The diagnoses included, but were not limited to, stroke, Chronic Obstructive Pulmonary Disease, dementia, anxiety, and depression. The resident had received an anticoagulant for seven of seven days during the review period. The physician's order for February 2023, indicated the resident was prescribed Clopidogrel (an antiplatelet) 75 mg (milligrams) once a day. The February 2023 EMAR (Electronic Medication Administration Record) lacked documentation that the resident had received an anticoagulant during the review period. During an interview on 04/04/23 at 11:04 A.M., the MDS Coordinator indicated Plavix (Clopidogrel) was coded in error…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer physician ordered wound treatments and identify pressure ulcers in a timely manner for 2 of 5 residents reviewed for pressure ulcers. (Residents 57 and 36) Findings include: 1a. Resident 57 was observed in her room on 03/30/23 at 2:59 P.M. The resident was laying on her right side in bed. The resident indicated she was admitted to the facility last year with a pressure ulcer on her backside; and surgical wounds and pressure ulcers on her feet. The resident saw the Wound NP (Nurse Practitioner) in the facility and went to a local wound clinic. The resident's clinical record was reviewed on 03/31/23 at 11:25 A.M. An admission MDS (Minimum Data Set) assessment, dated 09/07/22, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, sub-acute osteomyelitis of the left ankle and foot, anemia, cirrhosis with ascites, diabetes, and acquired absence of left toes. The resident required extensive assistance from two staff members for toileting, had an indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow Fall Care Plan interventions related to identified falls for 1 of 5 residents reviewed for accidents. (Resident 43) Findings include: During an observation and interview on 03/30/23 at 10:09 A.M., Resident 43 was sitting in her room in a wheelchair. She indicated she had recently fallen a few times and was supposed to call for help to get up. She had felt faint and lightheaded at times. The clinical record was reviewed on 04/03/23 at 1:12 P.M. A Significant Change MDS (Minimum Data Set) assessment, dated 03/06/23, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, diabetes, hypertension, dementia, anxiety, depression, and muscle weakness. The resident required supervision and one staff member's physical assistance with transfers, toilet use, and personal hygiene. The resident had two or more falls since the last assessment. The Progress Notes for February 2023, were provided by the Administrator on 04/04/23 at 9:45 A.M. An IDT (Interdisciplinary Team) Note,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to monitor residents while taking psychotropic medications for adverse side effects for 2 of 5 residents reviewed for unnecessary medications. (Residents 44 and 50) Findings include: 1. The clinical record for Resident 44 was reviewed on 04/03/23 at 10:00 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 12/01/22, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, anemia, hypertension, diabetes, anxiety, depression, and schizophrenia. The August, September, and October 2022 EMAR/ETAR (Electronic Medication Administration Record/Electronic Treatment Administration Record) indicated the resident was administered the following medications: - Aripiprazole (an antipsychotic medication) 15 mg (milligrams) once a day for paranoid schizophrenia, with a start date of 08/29/22, - Trazodone (an antidepressant medication) 50 mg, at bedtime for insomnia, from 08/26/22 through 09/23/22, - Trazodone 100 mg, at bedtime for insomnia, from 09/23/22 through 10/21/22, and - Eszopiclone (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-04 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to prevent significant medication errors and monitor side effects related to Coumadin (a blood thinner medication) for 1 of 5 residents reviewed for unnecessary medications. (Resident 44) Findings include: 1a. During an observation on 04/03/23 at 4:08 P.M., Resident 44 was outside with staff and other residents. The clinical record for Resident 44 was reviewed on 04/03/23 at 10:00 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 12/01/22, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, anemia, hypertension, diabetes, anxiety, depression, and schizophrenia. A Physician's Note, dated 09/02/22, indicated the facility was to discontinue the residents Aspirin and Clopidogrel (an aniplatelet), and start Warfarin 5 mg once a day for prosthetic heart valve. A physician's order, dated 09/03/22 through 09/11/22, indicated the staff were to administer Warfarin (Coumadin), 5 mg (milligrams), once a day. A physician's order, dated 09/09/22 through 09/11/22, indicated the staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store medications appropriately for 2 of 3 medication carts reviewed. (100 Hall and 200 Hall medication carts) Findings include: 1. During a random observation on 03/29/23 at 9:56 A.M., the 100 Hall medication cart was left unattended. On top of the medication cart were approximately eight medication cards filled with medications. The medication cards were labeled with the resident's name, the name of the medication, the dosage, and how often the resident was to take the medication. The nurse was standing approximately 12 feet away from the medication cart. She was talking with a visitor. The nurse left the area, walked down the hall away from the medication cart. A few minutes later the Administrator walked to the medication cart, gathered the medication cards, placed them in a secure office. During an interview on 03/29/23 at 10:00 A.M., the Administrator indicated the medications should not have been left unattended on top of the medication cart. 2. During a medication administration observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-06-04 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post nurse staffing accurately for 2 of 6 staff posting observations. Findings include: During an observation, on 05/29/25 at 10:44 A.M., the nurse staff posting was sitting on the desk at the nurse's station by the front door visible for visitors to see. The staff posting was dated 04/22/25. During an observation, on 05/29/25 at 3:00 P.M., the nurse staff posting was sitting on the desk at the nurse's station by the front door visible for visitors to see. The staff posting was dated 04/22/25. During an interview, on 06/04/25 at 10:16 A.M., the Assistant Director of Nursing indicated the nurse staff posting should be changed daily. No facility policy was provided for nurse staff posting.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 2 of 53.7-1.7 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
HANDY, SHAYNEIndividualCONTRACTED MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 05/19/2014
JONES, KATHYIndividualCONTRACTED MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 05/19/2014
HORNER, JOHNIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/19/2014
THE WATERS OF CLIFTY FALLS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/19/2014

CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
+21.7%
Operating marginrevenue minus expenses
$1.5M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 9%Other / private 23%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$260per resident / day
operating cost
$7,892per month
≈ monthly operating cost
$332per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155209. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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