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Alpha Home - A Waters Community

2640 Cold Spring Rd, Indianapolis, IN 46222 · For profit - Limited Liability company · 86 certified beds · (317) 923-1518 Medicare & Medicaid certified

Call the home — (317) 923-1518 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jan 2024Resident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0744, F0758)1 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$22,386 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jan 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $22,386 in federal fines (most recent 2025-05-28)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2669 Cold Spring Road
Pharmacy
3003 Kessler Blvd North Dr · (317) 925-3788 · Call to confirm hours
Grocery
2604 Lafayette Rd · (317) 434-0268 · Call to confirm hours
Park
2610 White River PKWY E DR · (317) 327-7275 · Typically dawn to dusk
Place of worship
2846 Cold Spring Rd · (317) 855-9934

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.8%11.0%15.4%typical
Long-stay residents who lose too much weight1.7%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%1.1%2.0%better
Long-stay residents with depressive symptoms38.8%25.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.9%3.9%3.3%better
Long-stay residents whose ability to walk worsened15.5%11.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication31.7%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine78.9%95.4%95.3%worse
Long-stay residents with pressure ulcers4.5%3.6%4.7%typical
Long-stay residents with worsening bladder/bowel control27.1%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table23.3%13.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication7.1%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine12.5%79.0%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.23U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.421.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
0.80
LPN hours/ resident / day
1.86
Aide hours/ resident / day
3.24
Total nurse hours/ resident / day
0.48
RN hoursweekends
34.7%
Total nursing turnover
28.6%
RN turnover

How full it usually is: this home is certified for 86 beds and averages 59.3 residents a day — about 69% occupied, or roughly 27 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.03 hrs/resident/day on weekends vs 3.33 on weekdays — 9% thinner on weekends. RN hours go from 0.63 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-12-05)
14
at the previous standard inspection (2024-09-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 12 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2025-05-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to prevent the development of a stage II (partial thickness skin loss involving the dermis) coccyx wound that progressed to an unstageable (a full-thickness tissue loss where the base of the ulcer is obscured by slough [yellow, tan, gray, green, or brown tissue]) that resulted in actual harm when the resident required hospitalization and wound debridement for 1 of 3 residents reviewed for pressure ulcers (Resident B). Findings include: A confidential concern during the survey indicated a family member was not happy with Resident B's care while in the facility. Concerns included the resident was not being repositioned, or having his brief changed. Resident B had been in the facility for 30 days and in that time had developed a bed sore near his anus that had worsened. Resident B's clinical record was reviewed on 5/27/25 at 2:15 p.m. The diagnoses included nontraumatic intracerebral hemorrhage (stroke), aphasia (difficulty in communicating and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for accidents when transportation staff were not trained on new bus equipment and failed to install a safety lap belt, which resulted in actual harm when a resident slid out from his wheelchair on the bus and sustained a L1 vertebra fracture with a 20% height loss for 1 of 2 residents reviewed for falls (Resident 11). The deficient practice was corrected by 1/18/24 prior to the start of the survey and was therefore Past Noncompliance. Findings include: On 9/24/24 at 11:18 a.m., Resident 11's medical record was reviewed. He had diagnoses which included, but were not limited to, history of a stroke, weakness/paralysis of his left side, vascular dementia, muscle wasting and atrophy, chronic pain syndrome and wedge compression fracture of the L1 vertebra. An Interdisciplinary team (IDT) progress note, dated 1/18/24 at 12:22 p.m., indicated, Resident 11 had been in transit on the facility bus to a dental appointment when he slid out of his wheelchair and landed on his butt, on the floor of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-04-27 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was allowed to return to the facility after a psychiatric hospitalization for 1 of 3 residents reviewed for transfer and discharge (Resident E). Findings include:Resident E's record was reviewed on 4/24/26 at 11:12 a.m. Census information indicated the resident was admitted to the facility on [DATE] and discharged on 11/25/25. The resident was hospitalized from [DATE] to 7/25/25 and 7/31/25 to 8/28/25. Diagnoses on the resident's profile included, but were not limited to schizoaffective disorder bipolar type a chronic mental health condition combining symptoms of schizophrenia [hallucinations and delusions] with mood episodes), dementia (decline in mental ability severe enough to interfere in daily life) in other diseases classified elsewhere unspecified severity with behavioral disturbance, and post-traumatic stress disorder (a mental health condition triggered by experiencing or witnessing terrifying, life-threatening events). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a notice of transfer or discharge (required notice which instructs how to appeal a discharge) and bed hold policy were provided to a resident's representative at the time of a hospital discharge and a 30-day notice was provided for a facility-initiated discharge for 1 of 3 residents reviewed for discharge (Resident E). Findings include:Resident E's record was reviewed on 4/24/26 at 11:12 a.m. Census information indicated the resident was admitted to the facility on [DATE] and discharged on 11/25/25. Diagnoses on the resident's profile included, but were not limited to schizoaffective disorder bipolar type a chronic mental health condition combining symptoms of schizophrenia [hallucinations and delusions] with mood episodes), dementia (decline in mental ability severe enough to interfere in daily life) in other diseases classified elsewhere unspecified severity with behavioral disturbance, and post-traumatic stress disorder (a mental health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-05 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide documented responses, follow-up, or written resolutions to several recurring concerns raised by the Resident Council. This practice failed to ensure residents' concerns were acknowledged and resolved, and resulted in continued unmet needs related to environmental, dietary, nursing, and activity services and had the potential to affect 5 of 5 residents who participated in the Resident Council Meeting. Findings include:On 12/3/25 at 10:09 a.m., the Resident Council Meeting Minutes were reviewed from January 2025 through November 2025. There were repeated concerns with minimal or no response from the facility. This concerns included, but were not limited to, the following: 1. Maintenance Concerns:Residents consistently reported unresolved maintenance issues across several months, including: Cold water during showers Very cold dining room temperatures Broken lights, leaking bathrooms, damaged nightstands, missing trash cans Furniture repairs not completedNo documented response or resolution appeared in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-05 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide activities as scheduled on the posted monthly activity calendar, failed to deliver activities with adequate staff engagement or supervision, and failed to implement a structured, individualized or meaningful activity program to meet the needs of residents with dementia. This deficient practice had the potential to affect 21 of 21 residents who resided in the secured memory care unit and 5 of 5 residents who attended and participated in the Resident Council Meeting. Findings include:1. The facility failed to provide activities as scheduled on the activity calendar. The posted calendar for Monday through Friday listed the following routine activities each day:11:00 a.m. Daily Chronicle, 1:30 p.m. Daily Prayer & Scripture, 2:30 p.m. daily activity (balloon toss, bowling, tic-tac-toe, etc.), 4:00 p.m. Snack & Chat, and a 5:00 p.m. evening activity such as bingo or a white board game. On Tuesday 12/2/25 the calendar listed the following activities: 10:30 a.m., Coffee Social, 11:00 a.m. Daily Chronicle,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-05 · tag F0744 — failed to care for residents with dementia — pattern
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide individualized, person-centered dementia care for multiple residents with cognitive impairment by: Responding to behaviors with restraint-like practices instead of dementia-appropriate interventions, using as needed (PRN) medications before nonpharmacological interventions, and failing to provide meaningful activities or engagement. This deficient practice had the potential to effect 21 of 21 residents residing on the secured memory care unit.Findings include:1. During a continuous observation on 12/1/25 from 11:00 a.m., until lunch was served around 12:45 p.m., Resident 56 was observed in the main dining/activity room. She had been moved from her wheelchair and placed in a large, heavy, wooden chair which was pushed all the way to the table. Resident 56 made repeated attempts to stand, but she was unable to move the chair, so she sat back down. She was not offered activity engagement, sensory stimulation, and/or other meaningful interventions. During a continuous activity observation on 12/2/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-05 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were free from the use of physical restraints when staff placed a resident, (Resident 56) in a heavy immobile chair and positioned the table over the arms of the chair to prevent her from standing or moving freely. This deficient practice constituted a restraint by restricting the resident's ability to move freely for 1 of 1 resident reviewed for restraints. Findings include: On 12/1/25 at 11:03 a.m., Resident 56 was observed in the main dining/activity room. She had been moved from her wheelchair and placed in a large, heavy, wooden chair which was pushed all the way up to the table so the chair arms were placed under the table. Resident 56 made repeated attempts to stand, but she was unable to move the chair, so she sat back down. On 12/2/25 at 2:30 p.m., Resident 56 was seated in her wheelchair at a table during a scheduled bowling activity. As the activity began, she attempted multiple times to stand. Staff repeatedly told her to sit down and I can't let you go anywhere. Activity Aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-05 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to properly reconcile medications for a resident who was discharging home for 1 of 3 residents reviewed (Resident 67). Findings include: On 12/2/25 a record review was completed for Resident 67. She had the following diagnoses which included but were not limited to congestive heart failure, chronic kidney disease, arthritis, physical debility, and low back pain. She discharged home on 9/16/25. The record indicated the resident was sent home with medications. The record lacked documentation of the reconciliation of the resident's medications at discharge. The resident had a discharge care plan indicating she wanted to return home. The resident's Medication Administration Record indicated she took the following medications:a.) Aspirin 81mgb.) Atorvastatin 20mg (for high cholesterol)c.) Folic acid (a supplement)d.) Methotrexate 2.5mg (for arthritis)e.) Montelukast 10mg (for asthma)f.) Spironolactone (diuretic)g.) Torsemide 20mg (diuretic)h.) Vitamin D3 50mcg (micrograms) (a supplement)i.) Breztri aerophere 4.8 mcg/act…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to code the resident's Minimum Data Set (MDS) assessment correctly for the types of medications that residents receive for 3 of 5 residents reviewed for accuracy (Resident 3, 69, and 6). Findings include:1. A record review was completed for Resident 3 on 12/3/25 at 11:36 a.m. She had the following diagnoses which included, but were not limited to, heart failure, depression, type 2 diabetes mellitus (DM), neuropathy (nerve pain), and hypertension. Resident 3 had an order, dated 10/2/25, for furosemide (a diuretic) 40 milligrams (mg) daily for Congestive Heart Failure (CHF). She had an order, dated 10/2/25, for metformin HCl 500 mg two times daily for DM. Her MDS, dated [DATE], did not indicate she was taking a diuretic or an oral hypoglycemic (blood sugar) medication. She had a care plan, dated 10/6/25, indicating she had a diagnosis of DM type II with risk for hypo/hyperglycemia (low or high blood sugar). She had a care plan, dated 10/6/25, indicating she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a new level of care assessment for a resident when her 30 days expired for 1 of 5 residents reviewed for PASRR (Pre-admission Screening and Resident Review) (Resident 69). Findings include:On [DATE] at 10:38 a.m., A record review was completed for Resident 69. She had the following diagnoses which included, but were not limited to, anxiety disorder, low back pain, esophagitis (inflammation of esophagus), pain, and major depressive disorder. She had a level 1 PASRR dated [DATE]. The PASRR indicated she was approved to have a 30-day exempt. She should have had a new level of care assessment for any date past [DATE] if she remained in the facility. On [DATE] at 11:32 a.m., during an interview, the Regional Nurse Consultant (RCS) indicated she would investigate it. No additional information was provided by the survey exit. An undated policy, titled, Guidelines for PASRR Process was provided by the RNC on [DATE] at 10:30 a.m. It indicated, .PASRR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident was clean and appropriately dressed and groomed and failed to ensure a resident's bedding was appropriately changed when soiled for 1 of 1 resident reviewed for concerns with Activities of Daily Living (ADLs) (Resident 13). Findings include:On 12/1/25 at 10:47 a.m. Resident 13's room was observed. There were several brown stains on the sheets and the room smelled strongly of body odor. Resident 13 was observed as he self-propelled out of the bathroom in his wheelchair. He had on a navy-blue shirt with a basketball on it and a pair of red basketball shorts were around his thighs, revealing that the resident was not wearing anything underneath the shorts. The Resident had below the knee amputations on both legs, so when he self-transferred into the bed, he would scoot his bare bottom across the sheets. He indicated he did all his own ADL care normally, but the staff would help if he needed them too. On 12/2/25 at 2:41 p.m. Resident 13 was observed as he lay in bed awake and resting. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2025-12-05 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure there was consistent communication between the facility and the dialysis center regarding the residents' care for 2 of 2 residents (Residents 24 and 6) reviewed for dialysis services. Findings include:1. On 12/2/25 at 2:41 p.m. Resident 24 was observed in his room as he sat in his wheelchair speaking with another resident. Resident 24 indicated the staff did not do any type of assessment or vitals when he got back from dialysis treatments, they only welcomed him back and helped him get settled when needed. On 12/3/25 at 9:18 a.m. Resident 24's medical record was reviewed. He was a long-term care Resident whose diagnoses included but were not limited to end stage renal disease (kidney disease). Resident 24 had an active order initiated on 4/10/24 that indicated he would receive dialysis treatment every Monday, Wednesday, and Friday. The medical record lacked documentation of communication between the facility and the dialysis center. 2. On 12/3/25 at 9:50 a.m., a record review was completed for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-05 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to obtain a urine culture and sensitivity after a resident was found on the floor next to her bed for 1 of 3 residents reviewed (Resident 2).Findings include: On 12/4/25 at 11:48 a.m., a record review was completed for Resident 2. She had the following diagnoses which included but were not limited to history of cardiac arrest, type 2 diabetes, neuropathy (nerve pain), hypertension, generalized anxiety, and muscle weakness.On 7/25/25 at 6:56 p.m., Resident 2 was found on the floor next to her bed. She was not injured. The Interdisciplinary team recommended labs, a complete blood count (CBC), basic metabolic profile (BMP), a urinalysis (UA), and a culture and sensitivity (C&S). The facility completed the STAT (as soon as possible) CBC, BMP, and urine. It was recommended to obtain another C&S. On 7/25/25 the labs were complete, and a culture was indicated with results to follow. The culture was not completed. On 12/4/25 at 2:01 p.m., during an interview with the Regional Nurse Consultant (RCS), she indicated the lab was unable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure fall prevention interventions were individualized and implemented, and fall follow-up assessments and interventions were completed for 1 of 3 residents reviewed for falls (Residents B). Findings include, A confidential concern during the survey indicated Resident B had fallen out of bed while an aide was providing care on an unknown date, and there were questions concerning whether the staff member had been qualified to provide care. Resident B's clinical record was reviewed on 5/27/25 at 2:15 p.m. The diagnoses included, nontraumatic intracerebral hemorrhage (stroke), aphasia (difficulty in communicating and understanding verbal and written language), dysphagia (difficulty swallowing), and pressure ulcer. An admission physician's note, dated 3/17/25, indicated Resident B had been hospitalized with right sided weakness and aphasia following a large left-sided intercranial hemorrhage. The resident was unsteady on his feet, and staff were to utilize fall precautions per facility policy. A Fall Risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure medication and biologicals were stored according to facility policy for 1 of 1 treatment carts observed for medication and biological storage. Findings include: During a random observation on 5/28/25 at 12:31 p.m., an unlocked treatment cart containing tubes and bottles of biological (medications used to treat skin conditions and wounds) was positioned near the nurse's station, outside the main dining room, and near the entry to the 100 hallway. The top drawer of the treatment cart was opened exposing insulin and blood glucose testing supplies to include a box of exposed lancets (small disposable needles), bottles of blood glucose strips, packaged dressings, and alcohol pads. There was a plastic medication cup with unidentified pills and capsules sitting unsecured on top of the treatment cart. There were 8 residents observed sitting in the main dining room within view of the treatment cart, and Resident H was standing beside the treatment cart. Licensed Practical Nurse (LPN) 7 was observed sitting down inside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure Resident Council grievances were followed up on and reported back to the Resident Council for review and approval. This deficient practice had the potential to effect 4 of 54 residents who attended the Resident Council meeting. Findings include: On 9/24/24 at 10:00 a.m., the Resident Council minutes were reviewed. A meeting was held on 2/22/24 with new and old business which indicated, Residents want to go out for outings like eating/shopping. There was no documentation of a response to the Resident Council's request. A meeting was held on 3/21/24 which indicated, old business was not discussed and they requested more outing again. Two separate grievances were hand written on behalf of two residents related to wanting to go on more outings and general nursing care concerns. There was no documentation of a response to the Resident Councils requests, and/or the individual grievances. The next meetings were held on 6/20/24, 7/18/24, and 8/15/24 which discussed general care concerns which included, but were not limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately code the Minimum Data Set (MDS) for 5 of 5 residents reviewed for MDS accuracy (Resident 9, 47, 12, 11, and 33). Findings include: 1. On 9/26/24 at 10:00 a.m., a record review was completed for Resident 9. She had the following diagnoses which included, but were not limited to, hypertension (high blood pressure) (HTN), diabetes mellitus type 2 (blood sugar disorder) (DM), and weakness. She had a physician's order for aspirin 81mg (antiplatelet) by mouth daily. Her Minimum Data Set (MDS) assessment, dated 8/20/24, indicated she took an anticoagulant (blood thinner). She did not have an order for an anticoagulant. Her aspirin should have been coded as an antiplatelet on the MDS. She had a care plan, dated 9/8/22, that indicated she was at risk for abnormal bleeding related to the daily use of aspirin with an increased risk for bruising and/or bleeding. 2. On 9/25/24 at 11:21 a.m., a record review was completed for Resident 47. He had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to date medications when opened for 1 of 3 medication carts reviewed (medication cart 300) and 1 of 3 treatment carts (treatment cart 3). Findings include: 1. On 9/23/24 at 10:21 a.m., the 300-hall treatment cart was observed with Qualified Medication Assistant (QMA) 13. Resident 5 had a Lantus pen (insulin, used to treat diabetes) in the treatment cart. It lacked a date to indicate when it was opened. Resident 36 had a Humalog pen (insulin) in the treatment cart. It lacked a date to indicate when it was opened. 2. On 9/23/24 at 10:32 a.m., the 300-hall medication was observed with QMA 13. It contained Resident 5's flonase (used for allergies) in the cart with no date to indicate when it was opened. Resident 21 had a bottle of ear drops in the cart. It lacked a date to indicate when it was opened. A policy titled; Medication Storage in the Facility was provided by the Regional Nurse Consultant (RCS) on 9/26/24 at 9:53 a.m. It lacked information regarding the dating of medications when opened. The RCS indicated this was the only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure dignity for a female resident with long facial hair for 1 of 1 resident reviewed for dignity (Resident 33). Findings include: During an interview, on 9/23/24 at 11:10 a.m., Resident 33 indicated she did not like the long hair on her face and would prefer to be shaved. She indicated she was unable to do it alone and needed assistance with this task. The hair on her face was observed to be long. During an interview, on 9/24/24 at 11:42 a.m., Resident 33 indicated she talked with the facility staff yesterday about wanting to have the facial hair removed, but nothing had happened yet. Her long facial hair was still intact. On 9/24/24 at 1:47 p.m., Resident 33's record was reviewed. Her diagnoses included, but were not limited to, supraventricular tachycardia (irregularly fast or erratic heartbeat), chronic respiratory failure (long-term condition that occurs when the body's respiratory system can't effective function), and age-related debility (physiological decline). A care plan, dated 11/6/23, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to add comprehensive care plans for 2 of 2 residents reviewed for comprehensive care plans (Residents 47 and 12). Findings include: 1. On 9/25/24 at 11:13 a.m., a record review was completed for Resident 47. He had the following diagnoses which included but were not limited to end stage renal disease (ESRD), dementia, hypertension (HTN), and age-related physical debility. His medical record lacked a care plan addressing his nutritional needs related to ESRD with dialysis (a treatment that removes waste and extra fluid from the blood when the kidneys are unable to do so). A care plan, dated 4/10/24, was provided by the Director of Nursing (DON) on 9/25/24 at 1:48 p.m. It indicated Resident 47 was at risk for potential complications related to dialysis, ESRD. 2. On 9/25/24 at 10:58 a.m., a record review was completed for Resident 12. She had the following diagnoses which included but were not limited to dementia, chronic kidney disease, major depressive disorder, and anxiety. She was ordered to take melatonin 3 milligrams (mg)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to update care plans with changes in resident care for 2 of 3 residents reviewed for care plan revision (Resident 25 and 12). Findings include: 1. On 9/25/24 at 10:45 a.m., a record review was completed for Resident 25. She had the following diagnoses which included but not limited to depressive disorder, generalized anxiety disorder, and a history of opioid abuse. She had a care plan to address the use of medications to treat behaviors, Buspar (an antianxiety), trazodone (an antidepressant), duloxetine (an antidepressant), and mirtazapine (an antidepressant). The care plan failed to address Resident 25 refused to have gradual dose reductions (GDR) per her preference. 2. On 9/25/24 at 10:58 a.m., a record review was completed for Resident 12. She had the following diagnoses which included dementia, major depressive disorder, and insomnia. She had a care plan that indicated, at risk for decline in mood related to diagnosis of major depression single episode diagnosis and she is on an antidepressant. Her medication regimen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident (Resident 11) who experienced a fall was not moved until after a medical assessment was completed to prevent the potential for worsening any known or unknown injuries for 1of 1 of residents reviewed for accidents. Findings include: On 9/24/24 at 11:18 a.m., Resident 11's medical record was reviewed. He was a long-term care resident with diagnoses which included, but were not limited to, history of a stroke, weakness/paralysis of his left side, vascular dementia, muscle wasting and atrophy, chronic pain syndrome and wedge compression fracture of the L1 vertebra. An Interdisciplinary team (IDT) progress note, dated 1/18/24 at 12:22 p.m., indicated Resident 11 had been in transit on the facility bus to a dental appointment when he slid out of his wheelchair and landed on his butt, on the floor of the bus. At the time of his fall, he complained of pain in his left shoulder/elbow and stated he hit his head on the wheelchair. Resident 11 was assisted back into his wheelchair on the bus and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident, (Resident 35) received treatments and services to prevent the worsening of contracture in her hand and wrist for 1 of 1 residents reviewed for range of motion. Findings include: On 9/23/24 at11:32 a.m., Resident 35 was initially observed. The fingers of her right hand were contracted into a fist, and her wrist was contracted upward at a slight angle. There was no splint or palm protector observed in her room at that time. On 9/24/24 at 9:36 a.m., Resident 35 was observed. She did not have a palm protector in place. On 9/24/24 at 2:03 p.m., Resident 35 was observed. She did not have a palm protector in place. On 9/24/24 at 2:10 p.m., Resident 35's medical record was reviewed. She was a long-term care resident who resided on the secured memory care unit and had diagnoses which included, but were not limited to, dementia, muscle weakness, and contracture of her left hand. An Occupational Therapy (OT) referral summary, dated 5/9/24, indicated, Resident 35 had been referred for therapy services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to obtain a resident's blood pressure and pulse prior to administering metoprolol (an antihypertensive medication) as ordered for 1 of 6 residents reviewed for medications(Resident 14). Findings include: On 9/24/24 at 2:19 p.m., a record review was completed for Resident 14. She had the following diagnoses which included but were not limited to hypertension (HTN). She was prescribed a medication, metoprolol (a medication used to treat hypertension). The order was to take 25 milligrams (mg), give 1 tablet by mouth two times daily for HTN, hold for systolic blood pressure less than 100 or pulse less than 60. The medication administration record (MAR) for August 2024 and September 2024 were reviewed and they lacked documentation of a blood pressure and pulse prior to administering the medication, metoprolol. Resident 14 had a care plan that indicated she had HTN dated 7/12/24. The goal, dated 10/30/24, indicated her blood pressure would remain stable through the next review. An intervention, dated 11/7/22, indicated to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a pharmacy recommendations to reduce an psychotropic medications were declined with adequate documentation of symptoms for 2 of 5 residents reviewed for unnecessary medications (Residents 34 and 9). Findings include: 1. On 9/24/24 at 1:20 p.m., Resident 34's medical record was reviewed. She was a long-term care resident who resided on the secured memory care with diagnoses which included, but were not limited to, dementia, schizoaffective disorder, bipolar type and anxiety. A pharmacy recommendation, dated 1/3/24, indicated Resident 34 was scheduled for a trail reduction of an antianxiety medication. The doctor declined the recommendation and indicated Resident 34 was symptomatic. Resident 34's December 2023 and January 2024 behavior monitoring was reviewed. There were not documented days of symptoms. Resident 34's nursing progress notes lacked documentation of symptoms. Resident 34's record lacked documentation of symptoms. During an interview on 9/26/24 at 11:40 a.m., the Director of Nursing (DON) indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure an x-ray was completed for 1 of 1 resident reviewed for x-rays (Resident 33). Findings include: On 9/24/24 at 1:47 p.m., Resident 33's record was reviewed. Her diagnoses included, but were not limited to, supraventricular tachycardia (irregularly fast or erratic heartbeat), chronic respiratory failure (long-term condition that occurs when the body's respiratory system can't effective function), and age-related debility (physiological decline). A Nurse Practitioner (NP) progress note, dated 9/21/24 at 12:00 p.m., indicated Resident 33 complained of left (L) mid-foot pain. She believed it got tangled in the Hoyer lift pad. He ordered 3 view x-ray of her left foot to rule out acute injury, reduced mobility, and acetaminophen extra strength 500 mg. Staff to administer 2 capsules by mouth every 6 hours for pain. Resident 33 indicated the pain was 10 out of 10 when pressure was applied. At other times, the pain was 2-3. A further review of Resident 33's record showed no x-ray results for her left foot. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to properly sanitize a blood glucometer meter for 1 of 5 glucometer meter (Resident 103) stored on the treatment cart. Findings include: On 9/25/24 at 11:34 a.m., LPN 12 performed a blood sugar for Resident 103. The machine was on top of the cart before the procedure. LPN 12 indicated the machine was clean from the use before. She proceeded to complete the blood sugar for Resident 103 as ordered. Upon completion, she took a Sani-wipe and wiped the monitor and sat on a Kleenex for it to dry. When she was asked about how long the machine needs to sit to dry, she responded that it would sit for 5 minutes before she put the machine back into its box. A policy titled Policy and Procedure, Cleaning/Disinfecting/Maintaining Glucose Meters was provided by the Director of Nursing (DON) on 9/25/24 at 12:01 p.m. It indicated, .3. Open the towelette or package and remove one towelette, 4. Wipe the entire surface or the meter 3 times horizontally and 3 times vertically using one towelette to clean blood and other body fluids, 5. Dispose of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the influenza vaccination was offered and the pneumonia and COVID-19 vaccinations were completed for a resident who requested them for 1 of 5 residents reviewed for vaccinations (Resident 102). Findings include: On 9/26/24 at 11:15 a.m., Resident 102's record was reviewed. His diagnoses included, but were not limited to, diabetes mellitus (DM) (blood sugar disorder), chronic kidney disease (long-term kidney disease), and chronic hepatitis (long-term liver infection). His immunizations were reviewed in his electronic medical record. The areas for influenza, pneumonia, and COVID-19 immunizations were blank. On 9/25/24 at 1:41 p.m., Resident 102's influenza, pneumonia, and COVID-19 immunization records were requested from the Infection Preventionist (IP) /Assistant director of Nursing (ADON). On 9/25/24 at 2:56 p.m., Resident 102's influenza, pneumonia, and COVID-19 immunization records were requested from the IP/ADON. The DON provided Resident 102's signed consent to receive the pneumococcal vaccination and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident with a tracheostomy (trach) (an opening surgically created through the neck into the trachea to allow air to fill the lungs with a tube) had physician's orders for tracheostomy care, oxygen, oxygen humidity, suctioning, and to keep oxygen saturation (sats) greater than (>) 90% for 1 of 2 residents reviewed with a tracheostomy (Resident B). Findings include: Resident B's record was reviewed on 9/13/24 at 9:54 a.m. Resident B was admitted to the facility, on 6/26/24, with the diagnoses included, but were not limited to, acute respiratory failure with hypoxia (occurs when the respiratory system is unable to provide enough oxygen to the body's tissues), pulmonary embolism (PE) (blood clot blocks an artery in the lungs), chronic atrial fibrillation (type of irregular heart beat that causes the top chamber of the heart, atria, to quiver and beat irregularly lasting longer than one week), coronary artery aneurysm (clinical entity defined by a focal enlargement of the coronary artery exceeding the 1.5-fold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-31 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident debit card was protected from diversion, resulting in $15,179.18 being spent by an employee without the resident's knowledge for 1 of 4 residents reviewed for misappropriation of property (Resident B). The deficient practice was corrected on 9/28/23, prior to the start of the survey, and was therefore past noncompliance. Findings include: An Indiana State Department of Health Survey Report System report, dated 9/5/23, indicated Resident B stated he was missing money. The facility Administrator (ADM) 12 was suspended pending investigation and the facility immediately commenced investigation. An Indiana State Department of Health Survey Report System follow up report, dated 9/13/23, indicated on 9/5/23 the RDO was notified by the BOM 13 regarding suspicious activity on Resident B's personal bank account. BOM 13 stated while assisting Resident B with his mail she had detected multiple ATM cash withdrawals over the course of the previous two months that the resident did not recognize. The RDO…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure residents did not keep smoking materials independently against facility policy and without appropriate assessment or monitoring, and failed to ensure person-centered assessments and care plans revisions were implemented for 9 of 9 residents reviewed for accidents, (Residents 21, 29, 106, 43, 108, 34, 41, 6 and 105). Findings include: 1. On 8/7/23 at 10:14 a.m., Resident 21 was observed in her room on Hope Springs Hall, a secured memory care unit (SMC). She was reclined in her bed with the head of her bed (HOB) elevated. She wore a nasal canula connected to a concentrator which ran on 4 liters (L). There was a rolling bedside table next to her cluttered with several items which included, but was not limited to, a black lockbox with a key in the lock. The key had a green covering and a tag with her name. When asked about her box, Resident 21 indicated she kept her money, cigarettes, lighter and other valuable items such as some of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    A. Based on observation, interview, and record review, the facility failed to ensure respiratory equipment was properly replaced, stored and placed on a residents for 3 of 4 residents reviewed for respiratory care (Residents 21, 34, and 2). B. Based on observation, interview, and record review, facility failed to clean the filter of a specialized oxygen concentrator and ensure an ambu-bag was readily accessible at bedside for a resident, who was dependent on respiratory and tracheostomy for 1 of 1 resident reviewed for tracheostomy care (Resident 26). Findings include: A1. On 8/7/23 at 10:14 a.m., Resident 21 was observed in her room on Hope Springs Hall, a secured memory care unit. She was reclined in her bed with the head of her bed (HOB) elevated. She wore a nasal canula connected to a concentrator which ran on 4 liters (L). There was a rolling bedside table next to her. The table was cluttered with several items which included, but was not limited to: a small, personal nebulizer with an attached nebulizer mask. The mask and tubing were dated 5/12/23 and was not bagged. The mask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light was in reach of a resident who was able to use it for 1 of 9 residents reviewed for call lights within reach (Resident 26). Findings include: On 8/7/23 at 12:24 p.m., Resident 26's call light was observed on the floor, up against the wall. On 8/8/23 at 12:08 p.m., Resident 26's call light was observed on the floor, up against the wall. On 8/10/23 at 9:24 a.m., the Executive Director (ED) indicated Resident 26's was able to move and use her call light independently. On 8/8/23 at 10:12 a.m., Resident 26's record was reviewed. Her diagnoses included, but were not limited to, anoxic brain damage (damage to the brain due to lack of oxygen), tracheostomy status (opening in windpipe to relieve obstruction when breathing), seizures (sudden attack of illness, epileptic fit), altered mental status (this condition causes changes in consciousness), cognitive communication deficit, aphasia (loss of ability to understand or express speech due to brain damage), dyspnea (difficult or labored breathing),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a resident had an order for an advanced directive for 1 of 1 resident (Resident 29). Findings include: On [DATE] at 10:30 a.m., a comprehensive record review was conducted for Resident 29. Her diagnoses included but were not limited to chronic viral hepatitis C, atrial fibrillation (irregular heart rate), dysphagia (difficulty swallowing), generalized anxiety disorder, hearing loss, anemia, muscle weakness, depression, GERD (gastro-esophageal reflux), neuralgia (nerve pain), vitamin deficiency and heart failure. Resident 29's record lacked an order for advance directives. Resident 29 had a care plan dated [DATE] indicating resident requests that CPR (cardiopulmonary resuscitation) measures be attempted when needed. During an interview on [DATE] at 10:21 a.m. with QMA (Qualified Medication Assistant) 10, she indicated she did not see an order for her code status. She indicated if resident coded, she would go and get the charge nurse. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a home-like environment for 1 of 9 resident reviewed for home-like environments (Resident 26). Findings include: On 8/7/23 at 12:24 p.m., an observation of Resident 26's room. There was a large bed stored in her room, perpendicular to her bed. It was the main object in her field of vision. The large mattress was askew, the upper corner was on the wall. The bed was unmade and dirty with white flakes on it. The bed controls and a wheelchair foot pedal were on the bed too. On 8/9/23 at 10:52 a.m., an observation of Resident 26's room. There was a large bed stored in her room, perpendicular to her bed. It was the main object in her field of vision. The large mattress was askew, the upper corner was on the wall. The bed was unmade and dirty with white flakes on it. The bed controls and a wheelchair foot pedal were on the bed too. On 8/8/23 at 12:08 p.m., an observation of Resident 26's room. There was a large bed stored in her room, perpendicular to her bed. It was the main object in her field of vision.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to revise a care plan for a resident that did not smoke cigarettes for 1 of 6 residents reviewed for smoking (Resident 31). Findings include: During an interview with Resident 31 on 8/10/23 at 3:05 p.m., he indicated he did not smoke. He indicated the facility told him that for him to leave the building, he needed to have a smoking assessment. On 8/9/23 at 9:45 a.m., a comprehensive record review was conducted. His diagnoses included but were not limited to paraplegia, anemia, essential hypertension, unspecified injury at T2-T6, and pressure ulcers. A smoking assessment was completed on 6/2/23. The assessment indicated he did not smoke. Resident 31 had a care plan dated 1/27/23 indicating he was a smoker. A policy titled Baseline Care Plan Assessment/Comprehensive Care Plan was provided by the RNC (Regional Nurse Consultant) on 8/11/23 at 2:37 p.m., it indicated, .The comprehensive care plan will be reviewed and updated every quarter at a minimum. The facility may need to review the care plans more often based on changes in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to ensure a resident, (Resident 44) with a history of weight loss, was provided with an upgraded diet as prescribed by his physician, weekly weights were obtained as ordered and failed to provide adaptive or alternative snacks/hydration during the scheduled snack activities for 1 of 2 residents reviewed for hydration/nutrition. Findings include: On 8/7/23 the Hope Spring Memory Care (HSMC) unit activity calendar indicated the activity scheduled for 10:30 a.m. every morning from 8/7/23 - 8/10/23, was Hydration Cart/Snacks. On 8/7/23 at 10:40 a.m., Resident 44 was observed. He paced up and down the hall, and in and out of the dining room. At that time, an Activity Assistant entered the unit with a rolling cart. The cart was observed to have insulated pitchers of coffee and ice pitchers of juice. There were also a variety of individually wrapped snacks. There were no puree and/or mechanical soft options. Resident 44 was not offered a snack or drink. On 8/8/23at 9:32 a.m., Resident 44 was observed as he finished his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident with a diagnosis of dementia was provided alternative or adaptive activities for 1 of 2 residents reviewed for dementia care (Resident 40). Findings include: On 8/7/23 the Hope Spring Memory Care (HSMC) unit activity calendar indicated the activity scheduled for 10:30 a.m. was Hydration Cart/Snacks. On 8/7/23 at 10:37 a.m., Resident 40 was observed in her room. She laid in her bed with her eyes closed. There was no music or radio. Her T.V was off and unplugged from the power outlet. At that time, an Activity Assistant entered the unit with a rolling cart. The cart was observed to have insulated pitchers of coffee and ice pitchers of juice. There were also a variety of individually wrapped snacks. On 8/7/23 the HSMC activity calendar indicated the activity scheduled for 11:00 a.m. was Residents Choice. During a continuous observation on 8/7/23 from 11:00 a.m. until 12:25 p.m., no group activities or one-to-one activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure that a resident received thicken liquids as ordered related to dysphagia for 1 of 7 Residents reviewed to appropriate dietary requirements (Resident 3). Findings include: During an observation on 8/11/23 at 11:23 a.m., a water pitcher was observed on Resident 3's nightstand and out of reach of the resident. It contained regular water. During an observation and interview on 8/11/23 at 11:33 a.m., the RNC (Regional Nurse Consultant) and DON (Director of Nursing) observed the water inside the water pitcher to be regular water. It was not NTL (Nectar Thickened Liquid). On 8/11/23 at 12:00 p.m., Resident 3's record review was conducted. She had the following diagnoses, but not limited to major depression, unsteadiness on feet, dysphagia, cognitive communication deficit, psychotic disorder with hallucinations, generalized anxiety disorder, dementia, essential hypertension, PTSD (Post Traumatic Stress Disorder), schizoaffective disorder bipolar type, and hyperlipidemia. Resident 3 had a diet order, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-08-11 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to update a resident's Minimum Data Set (MDS) information after an above the knee (AKA) amputation, accurately code level II assessments for residents with level IIs, and accurately code resident's who were receiving hospice and anticoagulant medication for 5 of 8 residents reviewed for MDS accuracy (Resident 6, 12,13, 16, and 53). Findings include: 1. A comprehensive record review was conducted for Resident 13 on 8/8/23 at 1:21 p.m. Here diagnoses included but were not limited to type 2 diabetes, major depressive disorder, hemiplegia (paralysis on one side of the body), cerebral infarction (stroke), hyperlipidemia (high cholesterol), essential hypertension (high blood pressure), anemia, aphasia (difficulty with speaking), and seizures. Resident 13 had an MDS (Minimum Data Set) assessment completed on 7/1/23. The MDS indicated Resident 13 was prescribed an anticoagulant. Resident was prescribed Plavix (an antiplatelet drug taken to prevent blood clots)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$22,386 in federal fines across 1 penalty.

  • $22,386 — penalty dated 2025-05-28

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 2 of 51.5+0.5 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HENRY COUNTY MEMORIAL HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/04/2014
STRAWBERRY FIELDS REIT LTDOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 03/24/2026
BLISKO, MICHAELIndividualDIRECT OWNERSHIP INTERESTsince 10/01/2020
BLISKO ENTERPRISES LIMITED PARTNERSHIPOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2020
GUBIN ENTERPRISES LIMITED PARTNERSHIPOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2020
BRAMMER, DUANEIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 09/04/2014
DYNES, SHELDONIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNFsince 01/01/2013
PIDGEON, JOHNIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNFsince 01/01/2013
SHORE, MARIONIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2013
ALPHA HOME - A WATERS COMMUNITYOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/22/2015
APERION CARE FORT WAYNE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/21/2018
MUSTAKLEM, MARWANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2020
REED, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/25/2024
RING, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 08/01/2022
WARE, DEBORAHIndividualTRUSTEE OF THE SNFsince 08/27/2021
2640 COLD SPRING ROAD, LLCOrganizationADP OF THE SNFsince 05/22/2015

CMS files one row per role, so the 27 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
+6.8%
Operating marginrevenue minus expenses
$975K
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 9%Other / private 14%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $975K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$343per resident / day
operating cost
$10,413per month
≈ monthly operating cost
$367per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155717. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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