Waters Of Huntingburg, The
1712 Leland Dr, Huntingburg, IN 47542 · For profit - Corporation · 95 certified beds · (812) 683-4090 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has 1 actual-harm citation
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (68%) runs well above the national median (45%)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.2% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.4% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 35.0% | 25.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.8% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.8% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 35.0% | 23.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 86.7% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.0% | 3.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.6% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 26.7% | 13.6% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 70.8% | 79.0% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.54 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.08 | 1.44 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 95 beds and averages 55.5 residents a day — about 58% occupied, or roughly 40 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.91 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.56 hrs/resident/day on weekends vs 3.05 on weekdays — 16% thinner on weekends. RN hours go from 0.57 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 11 most serious are shown; the remaining 39 are one tap away and print in full.
- Actual harm · Gcited before2026-05-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's lab and vital signs were monitored following an increase in medication (digoxin) dosage per physician orders and the resident's plan of care that resulted in a hospitalization for 1 of 3 residents reviewed for hospitalizations (Resident D). Resident D was admitted to the hospital with a diagnosis of digoxin poisoning and life-threatening hyperkalemia (elevated potassium).Finding includes:Record review on 5/12/26 at 12:30 P.M., indicated Resident D's diagnoses included, but were not limited to, heart failure, atrial fibrillation (A-fib) and atrial flutter, hypokalemia, and hypertension. The most recent quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated the resident had moderate cognitive impairment. Physician orders included, but were not limited to: digoxin 125 micrograms (mcg) for atrial fibrillation (started 1/8/26 and discontinued 2/13/26), repeat digoxin level in two weeks 2/27/26 (ordered 2/13/26), digoxin 250…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-20 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reivew, the facility failed to ensure required resident admission assessments were completed timely for 1of 3 resident records reviewed. admission assesments were not completed within the first 14 days following admission. (Resident C)Finding includes:During record review on 3/19/26 at 11:20 A.M., Resident C's admission Minimum Data Set (MDS) assessment dated [DATE] was incomplete. Resident C was admitted to the facility on [DATE].During an interview on 3/20/26 at 1:35 P.M., the Director of Nursing (DON) indicated Resident C's admission assessment should have been completed. On 3/20/26 at 10:37 A.M., RN 4 supplied a facility policy titled, Guedelines for Assessments, dated 5/29/24. The policy included, Policy: It is the policy of the facility to ensure that assessments of the residents take place timely, athe the appropriate time and are accurate . admission (Comprehensive) . MDS Completion Date . No Later Than . 14th calendar day of the resident's admission .This citation relates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-20 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to esnure a base-line care plan was deveolped for a newly admitted resident within 48 hours of admission for 1 of 3 newly admitted residents with pressure ulcers. A resident's baseline care plan was not created. (Resident C)Finding includes:During record review on 3/19/26 at 11:20 A.M., Resident C's diagnoses included but were not limited to, paraplegia, chronic pain, and anxiety.Resident C was admitted to the facility on [DATE].Resident C had no baseline care plan in place. During an interview on 3/20/26 at 1:35 P.M., the Director of Nursing (DON) indicated Resident C's initial baseline care plan should have been completed. On 3/20/26 at 1:08 P.M., RN 4 supplied a facility policy titled, Baseline Care Plan Assessment / Comprehensive Care Plans, dated 3/23/21. This policy included, It is the policy of the facility to ensure that every resident has a Baseline Care Plan completed and implemented within 48 hours of Admission. The Baseline Care Plan is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure adequate pharmaceutical services were available to provide physician prescribed routine medications to 2 of 3 residents reviewed for pharmacy services. Residents did not receive physician prescribed routine medications timely following admisstion to the facilty due to the medications not being available. (Resident B, Resident C)Findings include:1. During an interview on 3/20/26 at 9:00 A.M., Resident B indicated that she had not recieved all of her prescribed medications since admitting to the facility. During record review on 3/20/26 at 11:20 A.M., Resident B's diagnoses included but were not limited to anxiety, bipolar disorder, and panic disorder.Resident B's physician orders included, but were not limited to, methadone hydrochlroide (used for chronic pain) hcl10 milligrams (mg) one tablet in the morning (started 3/15/26 and discontinued 3/17/26), methadone hcl 10 mg three tablets in the morning, (started 3/18/26), Lyrica (used for anxiety) 150 mg one capsule three times a day (started 3/14/26). Resident B's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure required resident admission assessments were completed timely for 2 of 4 resident records reviewed. admission assessments were not completed within the first 14 days following admission. (Resident C, Resident D)Findings include:1. During record review on 1/23/26 at 10:00 A.M., Resident C's admission Minimum Data Set (MDS) assessment dated [DATE] was incomplete. Resident C was admitted to the facility on [DATE]. 2. During record review on 1/23/26 at 10:40 A.M., Resident D's admission MDS assessment dated [DATE] was incomplete. Resident D was admitted to the facility on [DATE]. During an interview on 1/23/26 at 11:55 A.M., the MDS nurse indicated she had been busy working on a care plan project and had not gotten to all the due MDS assessments. On 1/23/26 at 2:25 P.M., the Director of Nursing (DON) supplied a facility policy titled, Guidelines for Assessments, dated 5/29/24. The policy included, Policy: It is the policy of the facility to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide necessary treatment and services for 2 of 4 residents reviewed for dementia care. Resident behaviors were not monitored, and the plan of care was not updated following new behaviors, known behaviors were not documented, denture cleaning tablets were left unsecured in a dementia unit, and staff failed to offer redirection. (Resident B, Resident C)Findings include:1. During a review of facility-reported incidents on 1/22/26 at 2:30 P.M., an incident dated 1/15/26 at 6:45 P.M. indicated that Resident B was walking in a common area of the memory care unit when he used his right hand to make contact with the back of the neck of another resident. Both residents have impaired cognition. A facility reported incident dated 1/20/26 at 7:01 A.M., indicated Resident B walked into another resident's room and grabbed her left forearm. During record review on 1/22/26 at 2:40 P.M., Resident B's diagnoses included, but were not limited to, dementia with mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure physician prescribed diets were followed for 2 of 4 residents reviewed for dietary services. An order to receive ice cream with meals and an order to receive finger foods was not followed during 1 of 1 mealtimes observed. (Resident B, Resident F)Findings include:1. During an interview on 1/22/26 at 10:30 P.M., LPN 8 indicated the facility had no ice cream for the residents and that the kitchen did not keep ice cream in stock. During record review on 1/23/26 at 10:30 A.M., Resident F's physician orders included, but were not limited to, fortified foods with each meal, ice cream with lunch and dinner (started 12/22/25). During an observation on 1/23/26 at 12:15 P.M., Resident F received her lunch tray in the locked dementia unit. The resident's tray did not include ice cream. During an interview on 1/23/26 at 12:35 P.M., LPN 6 indicated the facility did not keep ice cream in stock unless the staff paid for it out of their own pocket. Residents with orders to receive ice cream do not receive it. 2. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received food at safe and appetizing temperatures for 1 of 1 meal trays tested for taste and temperature of food.Finding includes:On 9/8/25 at 10:30 A.M., three residents voiced concerns about the taste, variety, and temperatures of the food at the resident council meeting. On 9/8/25 at 12:30 P.M., a meal tray was obtained to test the taste and temperatures of the food. The hoagie sandwich (hamburger bun, slice of cheese, and piece of ham) felt and tasted cold and tested 107.7 degrees Fahrenheit. The fries were 96.7 degrees Fahrenheit and tasted cold. On 9/12/25 at 10:36 A.M., a current non dated Food Temperatures Policy was provided by the Administrator and indicated, . Hot Foods: Hold at 135 F or greater throughout the service process.3.1-21(a)(2)
- Potential for harm · Ecited before2025-09-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to distribute and serve food in accordance with professional standards for 1 of 1 kitchen observed. Food temperature logs were not completed for all meals. Findings include:1. During an observation of the kitchen on 9/7/25 at 11:30 A.M., [NAME] 3 was plating chili mac, Italian vegetable blend, cornbread, and pears for the lunch meal. On 9/7/25 at 12:11 P.M., the Memory Hall cart went out of the kitchen. At that time, the log book for meal temperatures was reviewed and the page was completely blank. [NAME] 3 indicated the food temperature was taken when they got it out of the ovens and put it on the steam table. When the last cart went out, he would take the food temperatures again and that's when they get wrote into the log book. 2. On 9/8/25 at 12:05 P.M., the Dietary Manager was observed plating ham and cheese hoagies, baked french fries, baked beans, and lime gelatin with diced pears for the lunch meal. At that time, the food temperature log was reviewed. The dinner log for 9/7/25 was completely blank. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure proper notification following a change of condition for 1 of 3 residents reviewed for falls. (Resident 17)Finding includes:1. On 9/8/25 at 11:05 A.M., Resident 17's clinical record was reviewed. Diagnoses included, but were not limited to, dementia and psychotic disorder. The most recent significant change Minimum Data Set (MDS) assessment, dated 8/13/25, indicated a severe cognitive impairment and no behaviors. Resident 17 required partial to moderate assist (helper does half the effort) with toileting, substantial to maximum assist (helper does more than half the effort) with showers, and supervision or touching assist with eating. A current falls care plan, dated 7/29/25, indicated, but was not limited to, the following interventions: Notify and update MD as needed, dated 7/29/25. On 9/2/25 at 5:36 P.M., a nursing note indicated Resident 17 fell while coming through the doorway of the dining room. The resident hit their head with an open abrasion noted. The resident also had an abrasion to the nose and skin tear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accuracy of assessments for 3 of 21 residents reviewed for assessments. Minimum Data Set (MDS) assessments did not accurately reflect medications the residents were taking. (Resident 13, Resident 2, Resident 6)Findings include:1. On 9/11/25 at 10:33 A.M., Resident 13's clinical record was reviewed. Diagnoses included, but were not limited to, dementia, diabetes mellitus, and hypertension. The most recent significant change MDS assessment, dated 8/8/25, indicated a severe cognitive impairment. The MDS indicated Resident 13 used an anticoagulant medication, and indicated an antiplatelet medication had not been used. Physician orders included, but were not limited to:Aspirin Tablet Chewable (an antiplatelet) 81mg (milligram) every night for hypertension, dated 8/3/25 and discontinued 8/15/25. The clinical record lacked an order for an anticoagulant medication. Resident 13's Medication Administration Record (MAR) for August 2025 indicated he had taken Aspirin during the 8/8/25 MDS look back period. The MAR lacked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 39 citations
- Potential for harm · Dcited before2025-09-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure implementation of care plan interventions for 2 of 3 residents reviewed for falls. A call light was observed out of reach, nonslip material was not placed under furniture, and a resident was not taken to the common area or toileted after a meal as indicated in risk for falls care plans. (Resident 6, Resident 35)Findings include:1. On 9/8/25 at 11:46 A.M., Resident 6's clinical record was reviewed. Diagnoses included, but were not limited to, renal failure, dementia, anxiety, and psychotic disorder. The most recent significant change Minimum Data Set (MDS) assessment, dated 8/15/25, indicated a severe cognitive impairment and no behaviors. Resident 6 required substantial to maximum assist (helper does more than half the effort) with eating, toileting, bed mobility, showers and transfers. Resident 6 had one fall with no injury. A current risk for falls care plan, initiated 6/15/21 and last revised 5/22/25, included, but was not limited to, the following interventions:Resident to be brought to common area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise care plans with new interventions to prevent falls for 3 of 3 residents reviewed for falls. (Resident 17, Resident 6, Resident 35)Findings include:1. On 9/8/25 at 11:05 A.M., Resident 17's clinical record was reviewed. Resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, dementia and psychotic disorder. The most recent significant change Minimum Data Set (MDS) assessment, dated 8/13/25, indicated a severe cognitive impairment and no behaviors. Resident 17 required partial to moderate assist (helper does half the effort) with toileting, and substantial to maximum assist (helper does more than half the effort) with showers. The MDS assessment indicated one fall since the prior assessment on 7/29/25 with no major injury. A current falls care plan, dated 7/29/25, indicated the following interventions: Attempt to keep areas free of clutter, dated 7/29/25. Keep call light in reach, dated 7/29/25. Notify and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure physicians orders were followed for insulin administration and blood glucose monitoring (blood sugar testing) for 1 of 9 residents randomly observed during medication administration. Resident 2 was observed to receive the wrong dose of insulin and Resident 2 and Resident 8's medications were left blank on the Medication Administration Record (MAR). (Resident 8, Resident 2)Findings include:1. On 9/8/25 at 11:40 A.M., Registered Nurse 16 was observed administering insulin to Resident 2. His blood sugar was 537. She indicated for a blood sugar (BS) of 501-600, the resident should get 9.5 units. After obtaining the resident's Humalog insulin pen, she applied the needle, primed the pen with two units of insulin, used anti-bacterial hand rub (ABHR), and put on her gloves. Once she entered the resident's room, she dialed the pen to 9.0 units and administered the dose into the resident's abdomen. At that time, she indicated you can't give 9.5 units because the pen only allows one unit increments. The nurse did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff provided a sanitary environment to help prevent the development and transmission of communicable diseases and infections for 1 of 2 residents observed for incontinence care and 4 of 9 residents observed during medication passes. Multiple items were touched with gloved hands and the same gloves were used to perform care, hand hygiene was not done between dirty to clean tasks, a resident was left with a brown substance on his bottom, staff washed hands with less then 15 second lather, and staff did not sanitize hands between residents during medication passes. (Resident 5, Resident 14, Resident 33, Resident 36, Resident 27)Findings include: 1.On 9/7/25 at 11:02 A.M., Licensed Practical Nurse (LPN) 22 was observed prepping medications for Resident 14 and did not sanitize hands before or after the medication pass. On 9/7/25 at 11:10 A.M., LPN 22 was observed prepping medications for Resident 33 and washed hands with a seven second lather after administering the medications. On 9/7/25 at 11:21 A.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate receiving of routine medications for 1 of 3 residents reviewed for unnecessary medications. A physician's order was entered incorrectly which led to an interruption of a resident's routine medication and an unprescribed dosage reduction. (Resident B)Finding includes:A record review on 7/22/25 at 10:30 A.M., Resident B's diagnoses included, but were not limited to, unspecified polyneuropathy.Resident B's most recent quarterly Minimum Data Set (MDS) assessment, dated 4/15/25, indicated the resident had moderate cognitive impairment and received routine pain medication. Resident B's physician's orders included, but were not limited to; Lyrica Oral Capsule 100 milligrams (mg) give one (1) capsule two times a day for pain (started 5/10/24 and discontinued 6/24/25), Lyrica Oral Capsule 100 milligrams (mg) give two (2) capsules at bedtime related to polyneuropathy (started 11/5/24 and discontinued 6/24/25), Lyrica Oral Capsule 100 mg give one (1) capsule every morning and at bedtime for pain (started 6/24/25 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure adequate staff was available on a locked dementia unit. A licensed nurse was not stationed on the unit during 2 of 2 days during the survey, monitoring and documenting of behaviors was not being completed during a 30-day review period, and staffing patterns did not meet the facility's Alzheimer's/Dementia Special Care Unit staffing specifications. (Memory Springs unit, Resident C, Resident D) Findings include: 1. During an observation and interview 2/4/25 at 9:50 A.M., LPN 2 entered Memory Springs (locked dementia unit). LPN 2 checked in and then exited then unit. One Certified Nurse Aide (CNA) 5 and one activity assistant (AA) 3 were on the Memory Springs unit. CNA 5 indicated that the Memory Springs unit nurse floated from the front hall located at the front of the building. The nurse or other staff come on the unit periodically to check in, administer medications, or will come to the unit if needed and contacted by the CNA.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-05 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide necessary treatment and services for 2 of 3 residents reviewed for dementia care. Resident behaviors were not monitored and known behaviors were not documented by nursing staff. (Resident C, Resident D) Findings include: 1. During an interview on 2/4/25 at 9:55 A.M. CNA 5 indicated that she had to watch Resident C because he liked to joke around on the dementia unit and the other residents did not realize he was joking. Resident C's diagnoses included, but were not limited to, Alzheimer's disease, vascular dementia with mood disturbance, cognitive communication deficit, and anxiety. Resident C's most recent quarterly Minimum Data Set (MDS), dated [DATE], indicated the resident had severe cognitive impairment, and wandered daily. Resident C's physician orders included, but were not limited to, behavioral monitoring every shift for depression, withdrawn, anxiety, pacing (started 8/23/24), reside on secure unit due to Alzheimer's dementia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate documentation of resident records for 3 of 3 records reviewed. Staff members that initialed they were completing assessments were not on the schedule as worked at the time of the assessments. (Resident B, Resident C, Resident D) Findings include: 1. On 12/17/24 at 9:30 A.M., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, dementia, anxiety, depression, and psychotic disorder. The most recent Annual MDS (Minimum Data Set) Assessment, dated 11/18/24, indicated a severe cognitive impairment, partial or moderate assist required with toileting, and supervision or touching assist with all other ADLs (activities of daily living). A progress note, dated 11/30/24 at 6:43 A.M. indicated Resident B had experienced an unwitnessed fall in the dining room. A neurological (neuro) evaluation flow sheet, dated 11/30/24, indicated neuro checks were completed from 11/30/24 at 5:00 A.M. through 12/3/24 during the 7:00 A.M. to 3:00 P.M. day shift. The form lacked initials to indicate what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician in regard to a need to alter treatment for 2 of 5 residents reviewed for unnecessary medications. The physician was not notified of resident's elevated blood sugar readings and elevated weights. (Resident 30, Resident L, Resident J, Resident F) Findings include: 1. On 9/25/24 at 3:13 P.M., Resident 30's clinical record was reviewed. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), diabetes mellitus type II, atherosclerotic heart disease, hypertension (HTN), and edema. Resident 30 was admitted on [DATE]. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 9/13/24, indicated Resident 30 was cognitively intact and supervision of staff with set up for bed mobility, transfers, toileting, was on a therapeutic diet, had a significant weight gain, and was given insulin. Physician's Orders included, but were not limited to, the following: Weekly Weight in the morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection during 1 of 4 observations of care. The facility failed to track all infections for 3 of 5 residents reviewed for infections. Staff lathered hands for 6 seconds, touched items with gloved hands before care was performed, wiped the residents buttock's first, failed to perform hand hygiene when gloves were changed, and touched multiple items with soiled gloves after care. (Resident G, Resident J, Resident K, Resident M) Findings include: 1. On 10/1/24 at 9:15 A.M., the facility tracking binder was reviewed for July 2024, August 2024, and September 2024. The facility tracking lacked the following UTI's (urinary tract infections): Resident K had a UTI in July 2024. The facility tracking map lacked documentation of the UTI. Resident J had a UTI in August 2024. The facility tracking map lacked documentation of the UTI. Resident G had a UTI in August and September 2024. The facility tracking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for 2 of 5 residents reviewed for unnecessary medications. A resident's clinical record lacked an antianxiety, antipsychotic, antiplatelet, and diabetes care plans. A resident's clinical record lacked a care plan for smoking and an order to add NAS (no added salt) to a resident's diet was not implemented. (Resident 18, Resident 30) Findings include: 1. On 9/26/24 at 2:57 P.M., Resident 18's clinical record was reviewed. Diagnoses included, but were not limited to, diabetes mellitus type II, other arterial embolism and thrombosis of abdominal aorta, generalized anxiety disorder, borderline personality disorder, and bipolar disorder. Resident 18 was admitted [DATE]. The most recent admission MDS (Minimum Data Set), dated 7/22/24, indicated Resident 18 was cognitively intact, an extensive assist of 2 staff for bed mobility, transfers, toileting, and was administered antianxiety,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice and a comprehensive person-centered care plan for 1 of 1 residents reviewed for bowel and bladder incontinence. Physician orders were not followed, physician was not notified related to change in condition, treatments were being done without an order, care plans were not updated, and wound assessments were not completed. (Resident J) Findings include: On 10/1/24 at 10:05 A.M., Resident J's clinical record was reviewed. Diagnosis included, but were not limited to, cellulitis of the right lower limb. The most recent Quarterly and State Optional MDS (Minimum Data Set) Assessment, dated 9/23/24, indicated no cognitive impairment, always incontinent of urine, frequently incontinent of bowel, and required extensive assistance of two with toileting. Physician orders included, but were not limited to: Stool occult with culture and sensitivity if indicated, every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure measures to heal existing pressure ulcers and prevention of additional pressure ulcers for 1 of 3 residents reviewed for pressure ulcers. Care plan interventions were not followed, orders were not placed, pressure ulcers were not staged correctly, and dressings were not completed as ordered for a resident with chronic pressure ulcers. (Resident D) Findings include: On 9/26/24 at 11:48 A.M., Resident D's clinical record was reviewed. Diagnosis included, but were not limited to, paraplegia, diabetes mellitus, anxiety, and depression. The most recent Annual and State Optional MDS (Minimum Data Set) Assessment, dated 8/23/24, indicated no cognitive impairment, extensive assistance of one with bed mobility, extensive assistance of two with toileting, total dependence of two with transfers, and two stage 4 pressure ulcers. Current physician orders included, but were not limited to: Dakins (1/4 strength) External Solution (Sodium Hydrochloride), apply to right and left ischium topically one time a day for wound healing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and prevent falls for 1 of 2 residents reviewed for accidents. Fall risk assessments and neuro (neurological) assessments were not completed after a resident fell. The care plan was not updated after a fall. (Resident L) Findings include: On 9/25/24 at 1:46 P.M., Resident L's clinical record was reviewed. Diagnoses included, but was not limited to, unsteadiness on feet, anxiety disorder, and diabetes mellitus. The most recent State Optional and Quarterly MDS (Minimum Data Set) Assessment, dated 7/23/24, indicated Resident L had severe cognitive impairment and required supervision of 1 staff member for bed mobility, and supervision and setup help for transfer and toileting. Current Physicians Orders included, but was not limited to, OLANZapine [psychotropic] Oral Tablet Disintegrating 5 MG (Olanzapine). Give 5 mg by mouth at bedtime related to MOOD DISORDER DUE TO KNOWN PHYSIOLOGICAL CONDITION WITH MIXED…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with professional standards of practice and a comprehensive person-centered care plan for 1 of 2 residents reviewed for respiratory care. The resident was receiving oxygen without monitoring oxygen saturation (O2 sat) levels (level of oxygen in the blood) or monitoring how often and what LPM (Liter Per Minute) of oxygen was being used by the resident. The order lacked perimeters for the staff to determine accurate LPM needed and a care plan was not developed for oxygen use. (Resident 30) Finding includes: On 9/26/24 at 11:15 A.M., Resident 30 was observed asleep in her bed wearing O2 per nasal cannula at 3 LPM. On 9/27/24 at 7:22 A.M., Resident 30 was observed eating breakfast wearing oxygen (O2) per nasal cannula at 3 LPM with the right nasal cannula on the outside of her nose. At that time, the resident indicated she wore her oxygen all the time. On 9/27/24 at 7:51 A.M., Resident 30 was observed laying in bed wearing her O2 per nasal cannula at 3 LPM and the nasal cannula…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were free from significant medication errors for 1 of 3 residents reviewed for Urinary Tract Infections (UTI). A resident with a UTI missed 4 of 28 ordered doses of an intravenous (IV) antibiotic. (Resident F) Finding includes: On 9/27/24 at 10:47 A.M., Resident F's clinical record was reviewed. Diagnosis included, but were not limited to, obstructive uropathy. The most recent Discharge MDS (Minimum Data Set) Assessment, dated 9/14/24, indicated an indwelling catheter and frequent bowel incontinence. Cognition status was not assessed. Physician orders included, but were not limited to: Cefepime HCl Infection Solution Reconstituted 1 GM (gram), use 50 ml (milliliter) intravenously every 6 hours for UTI for 7 days, reconstituted with 50 ml normal saline, dated 9/19/24 through 9/25/24. Resident F's Medication Administration Record (MAR) for September 2024 indicated Cefepime was not administered as ordered on the following dates/times: 9/19/24 at 12:00 A.M. (indicated other/see nurse notes) 9/19/24 at 6:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review, the facility failed to maintain safe and secure storage of medications for 1 of 2 medication carts observed. A narcotic box was unlocked. (100/200 Hall) Findings include: During an observation on 9/24/24 at 9:38 A.M., the medication cart on the 100/200 hall was reviewed. The narcotic lock box was observed unlocked. At that time, the ADON (Assistant Director of Nursing) indicated it should have been locked. On 9/30/24 at 12:30 P.M., the DON (Director of Nursing) provided a current Medication Storage in the Facility policy, dated February 2017 that indicated, .All drugs classified as Schedule II of the Controlled Substances Act will be stored under double locks . This Federal Tag relates to Complaint IN00442764. 3.1-25(n)
- Potential for harm · Dcited before2024-10-01 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to serve food in accordance with professional standards for food service safety for 1 of 1 observations of the kitchen. The food temperature log lacked food temperatures for food served 12 of 19 days reviewed. Finding includes: On 9/24/24 at 9:38 A.M., the food temperature logs from 9/5/24 through 9/23/24 were reviewed. The following dates had no temperatures documented for the food served at dinner: 9/6/24 9/8/24 9/10/24--no temperatures for breakfast, lunch, or dinner 9/13/24--no temperatures for breakfast, lunch, or dinner 9/15/24 9/16/24 9/17/24 9/18/24 9/20/24 9/21/24 9/22/24 9/23/24 On 9/24/24 at 9:40 A.M., the Dietary Manager indicated if there was nothing written for food served at dinner on those days, staff probably didn't do them. If they were taken, they should be documented there. At that time, he indicated they do have some newer staff at that time and they may need to re-educate them about getting food temperatures before serving it. On 9/30/24 at 12:30 P.M., a current non dated Monitoring Food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer or properly document the pneumococcal immunization for 3 of 5 residents reviewed for immunizations. Clinical records lacked documentation that the resident received or refused a pneumococcal vaccine when a consent was signed to receive the vaccine. (Resident 20, Resident 5, Resident 4) Findings include: 1. On 9/30/24 at 9:17 A.M., Resident 20's clinical record was reviewed. Diagnosis included, but was not limited to schizoaffective disorder, hypertension, diabetes mellitus, hyperlipidemia, aphasia, non-Alzheimer's dementia, depression, and schizophrenia. The most recent Quarterly MDS (Minimum Data Set) assessment, dated 9/13/24, indicated Resident 20 was severely cognitively impaired and his pneumococcal vaccine was not up to date. Resident 20 was [AGE] years old and was admitted on [DATE]. Resident 20's immunization record was reviewed for pneumococcal vaccine. Resident 20 received Prevnar-13 on 12/20/2022. The clinical record lacked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-31 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to monitor a resident's behaviors, as needed psychotropic medications were given beyond 14 days without a rational to continue, orders were not followed, for 1 of 3 residents reviewed for behaviors. (Resident B) Findings include: On [DATE] at 11:34 a.m., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, unspecified dementia, unspecified severity, with other behavioral disturbance, vascular dementia, unspecified severity, with other behavioral disturbance, depression, unspecified insomnia, unsteadiness on feet, other abnormalities of gait and mobility, cerebrovascular disease. A significant change MDS (Minimum Date Set) assessment, dated [DATE], indicated Resident B's cognition was severely impaired, physical behavioral symptoms directed towards others 1-3 days, verbal behavioral symptoms directed towards others 1-3 days, wandering 1-3 days. Resident B's initial admission to the facility was [DATE], expired at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide necessary treatment and services for 1 of 3 residents reviewed for dementia care. A resident's plan of care was not updated, and physician orders were not implemented following an incident of new and escalated inappropriate sexual behaviors with a resident that resulted in an additional similar incident with another resident in a locked dementia unit. (Resident B, Resident C, Resident D) Finding includes: During a review of facility reported incidents on 4/24/24 at 1:15 P.M., an incident dated 4/2/24 at 6:32 A.M., indicated that Resident B was sitting in the dining room on the locked dementia unit next to Resident C. Resident B kissed Resident C two times on the lips. Resident B then made contact with Resident C's breast. An incident dated 4/8/24 at 7:01 P.M., indicated that a staff member may have witnessed inappropriate touching between Resident B and Resident D. A follow up to the incident, dated 4/17/24, indicated Resident B was started on a Climara patch and was put on one-to-one observation until he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0687 — failed to care for feet properly — patternProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide proper treatment and care to maintain mobility and good foot health for 5 of 5 residents reviewed for foot care. Four residents had long, thick toe nails curling over the end of their toes. One resident had long nails and ingrown toenails. (Resident B, Resident C, Resident D, Resident E, Resident F) Findings include: 1. During an observation on 1/31/24 at 9:50 A.M., Resident B was lying in bed getting a bed bath. She indicated to CNA 2 to be careful when she washed her right foot because her right great toe was sore. She indicated she had been trying to see the podiatrist for 3 months but was told due to a glitch in her insurance, the podiatrist would not see her. She indicated her nails need trimmed and both of her great toes were ingrown. CNA 2 agreed with the resident that her toenails needed trimmed. All of the nails on both feet stuck above the end of toes. On 1/30/24 at 11:00 A.M., Resident B's clinical records were reviewed. Diagnosis included, but were not limited to, morbid obesity, asthma,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a comfortable environment for residents, staff and the public. Resident room floors were sticky in 11 of 29 rooms observed. (room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER]) Findings include: On 1/30/24 at 10:50 A.M., resident council meeting minutes were reviewed. On 8/2/23, a note indicated floors sticky after mopping On 2/1/24 from 10:00 A.M. through 10:24 A.M., the following rooms were observed with sticky floors: room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] room [ROOM NUMBER] On 1/31/24 at 9:00 A.M., the Housekeeping Supervisor indicated the floors were sometimes sticky after cleaning, and could be due to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure dependent residents received the necessary services to maintain good grooming, and personal hygiene for 2 of 3 residents observed for care. A CNA continued to wipe a resident during perineal care after the resident complained of pain. A CNA did not wipe appropriately for one resident. (Resident B, Resident E) Findings include: 1. During an observation on 1/31/24 at 9:50 A.M., Resident B indicated to CNA 2 while getting a bed bath to be careful in the perineal area because she was still tender. CNA 2 used fingers to spread labia and washed area gently with a soapy wet wash cloth from top to bottom. CNA 2 used a clean, wet wash cloth to rinse the area. On 1/30/24 at 11:00 A.M., Resident B's clinical records were reviewed. Diagnosis included, but were not limited to, morbid obesity, asthma, depression, spinal stenosis, lumbar region with neurogenic claudication and hypertension. The most current quarterly MDS (Minimum Data Set) Assessment, dated 11/3/23, indicated Resident B is cognitively intact and needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed for 3 of 3 residents during observation of perineal care and a bed bath. Staff failed to wash hands or sanitize and gloves were not changed between dirty and clean tasks during peri care. (Resident B, Resident D, Resident E) Findings include: 1. On 1/31/24 at 9:13 A.M., CNA 2 and CNA 4 were observed to provide incontinence care for Resident E. CNA 2 washed hands with a four second lather, and CNA 4 washed hands with a nine second lather. Both aides pulled the blanket down off the resident, and both put on gloves. CNA 4 asked CNA 2 to raise the bed, and CNA 2 indicated I just put my gloves on, yeah, then touched the bed controller with gloved hands to raise the bed. Without changing gloves, CNA 2 pulled wipes out of a package, and one fell onto the resident's foot. CNA 2 took the wipe and placed that one plus two others on the clean brief that was lying by the resident's head. CNA 2 then used all three wipes, one at a time, to clean the front of the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-13 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to designate one or more individual(s) as the Infection Preventionist with qualifying training or certification. The facility did not have a current certified Infection Preventionist for 5 of 5 days of the survey. Finding includes: On 7/10/23 at 8:15 A.M., the Administrator indicated the ADON (Assistant Director of Nursing) was the Infection Preventionist and provided a certificate that indicated the ADON had successfully completed CDC (Centers for Diesease Control and Prevention) Train Module 1 Infection Prevention and Control Program from the Nursing Home Infection Preventionist Training Course, dated 3/28/23. During an interview on 7/13/23 at 11:26 A.M., the ADON indicated she was the Infection Preventionist and started that role in April of 2023. At that time, she indicated she wasn't sure if she had to be certified but thought completing Module 1 of the CDC training meant her certification was complete. She was unaware there were 23 other modules needed to complete her certification. On 7/13/23 at 3:50 P.M., a current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-13 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to deliver mail to the residents on Saturdays for 4 of 9 residents interviewed about mail service. During a resident council meeting, residents indicated they failed to get mail every Saturday. (Resident 10, Resident 20, Resident 27, Resident 32) Findings include: On 7/11/23 at 12:58 P.M., during a resident council meeting, Resident 10, Resident 20, Resident 27, and Resident 32 indicated if the assistant activity person was not working on Saturday the mail sat in the business office until Monday. During an interview on 7/12/23 at 11:28 A.M., the activity assistant indicated she worked every other weekend. When she worked, she sorted and delivered the mail. If the activity director or herself were not working, there was no one to deliver the mail on the weekend. During an interview on 7/12/23 at 1:35 P.M., the Administrator indicated it was the manager on duty's responsibility to get the mail and distribute it on the weekends. On 7/13/23 at 12:10 P.M. a current undated Postal Services (Mail) policy provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-13 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide an ongoing activity program for 1 of 4 units observed and 1 of 1 resident council meetings. (Hope Springs Dementia Unit, Resident 13, Resident 38, Resident 42, Resident 36, Resident 37, Resident 97, Resident 35, Resident 10) Finding includes: 1. The following were observations and interviews regarding Hope Springs: During a continuous observation on 7/9/23 from 9:45 A.M. through 12:07 P.M., no activities were observed on the Hope Springs Dementia Unit. During an observation on 7/10/23 at 9:18 A.M., Qualified Medication Aid (QMA) 3 was observed eating a snack while sitting at a dining room table talking to Resident 13. During a continuous observation on 7/10/23 from 10:48 A.M. through 11:30 A.M., four residents were observed sitting in the dining room. There were crayons sitting on a table, but no one was using them. Resident 13 was observed eating a cookie with a copy of the Daily Chronicle sitting in front of her. During that time, there were no activities observed on the unit. During a continuous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that was free from accident hazards, and ensure residents received adequate supervision and assistive devices to prevent accidents for 3 of 4 residents reviewed for accidents, and 1 of 4 units reviewed for hot water. The water temperature in resident areas exceeded 120 degrees Fahrenheit, care plans were not updated with new interventions following falls, neurological checks were not completed following falls, and interventions were observed out of place. (Hope Springs Dementia Unite, Resident 35, Resident 13, Resident 38) Findings include: 1. On 7/9/23 between 10:38 A.M. and 11:27 A.M., the following water temperatures were obtained on the Hope Springs Dementia Unit: Shower room [ROOM NUMBER].5 degrees Fahrenheit room [ROOM NUMBER] (private bathroom) 124.1 degrees Fahrenheit room [ROOM NUMBER] (private bathroom) 123.7 degrees Fahrenheit room [ROOM NUMBER] (shared with room [ROOM NUMBER]) 121.8 degrees Fahrenheit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide accommodations for a resident in a timely manner for 1 of 1 resident reviewed for accommodation of needs. The facility failed to provide a bariatric air mattress for a resident, or an appropriate lift for transfers. (Resident 34) Findings include: During an interview on 7/10/23 at 9:52 A.M., Resident 34 indicated he had been waiting six months for an air mattress. He indicated the facility had ordered one, but it did not fit his bed. He indicated the facility staff kept telling him another one had been ordered. On 7/10/23 at 2:05 P.M., Resident 34 was observed lying in bed on a pressure reducing mattress. At that time, Resident 34 indicated a man came in his room earlier to measure his mattress so he could get an air mattress. On 7/11/23 at 10:28 A.M., Resident 34 was observed lying in bed. At that time, he indicated a couple weeks ago the staff tried getting him up with a lift. They didn't think he was back in the seat far…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a notice of transfer or discharge was completed and given to residents or resident representatives for 2 of 3 residents reviewed for hospitalizations. The clinical records lacked documentation of the residents or representatives receiving a completed notice of transfer or discharge at the time they were transferred from the facility. (Resident 5, Resident 32) Findings include: 1. On 7/11/23 at 10:28 A.M., Resident 5's clinical record was reviewed. Progress notes indicated the resident was transferred out of the facility to the emergency room (ER) on 12/17/22, admitted , and returned on 12/17/22. Resident 5 was again transferred out of the facility to the ER on [DATE], admitted , and returned on 3/6/23. Resident 5's clinical record lacked documentation that a notice of transfer or discharge was completed and given to the resident or a representative at the time of both transfers. On 7/11/23 at 1:30 P.M., a copy of the completed notice of transfer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a bed hold policy was provided to residents or resident representatives for 2 of 3 residents reviewed for hospitalizations. The clinical records lacked documentation of the resident or family representatives receiving a bed hold policy at the time they were transferred from the facility. (Resident 5, Resident 32) Findings include: 1. On 7/11/23 at 10:28 A.M., Resident 5's clinical record was reviewed. Progress notes indicated the resident was transferred out of the facility to the emergency room (ER) on 12/17/22, admitted , and returned on 12/17/22. Resident 5 was again transferred out of the facility to the ER on [DATE], admitted , and returned on 3/6/23. Resident 5's clinical record lacked documentation that a bed hold policy was given to the resident or a representative at the time of both transfers. On 7/11/23 at 1:30 P.M., a copy of the bed hold policies given were requested and not made available during the survey. 2. On 7/10/23 at 2:32…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure MDS (Minimum Data Set) Assessments were accurate for 2 of 5 residents reviewed for unnecessary medications. (Resident 5, Resident 16) Findings include: 1. On 7/11/23 at 10:28 A.M., Resident 5's clinical record was reviewed. Diagnoses included, but were not limited to, post traumatic stress disorder (PTSD). The most recent annual MDS Assessment, dated 6/27/23, indicated Resident 5 was moderately cognitively impaired, not a tobacco user, did not have PTSD, and received an anti-anxiety, opiod, and antibiotic for 7 of 7 days during the lookback period. Current physician's orders included, but were not limited to, the following: The resident may smoke in accordance with the facility smoking policy, ordered on 4/14/2023 Effexor XR capsule give 3 capsules by mouth in the morning for PTSD, ordered on 3/7/23 Resident 5's MAR (Medication Administration Record) for June 2023 indicated Resident 5 was not on an anti-anxiety, opiod, or antibiotic during that month. During an interview on 7/12/23 at 10:22 A.M., the MDS Coordinator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care plan conferences quarterly for 2 of 6 residents reviewed for care plan conferences. (Resident 26, Resident 5) Findings include: 1. On 7/11/23 at 8:48 A.M., Resident 26's clinical record was reviewed. Diagnosis included, but were not limited to, dementia and anxiety. The most recent quarterly MDS (minimum data set) assessment dated [DATE], indicated a severe cognitive impairment. The most recent care plan conference was documented on 2/21/23. On 7/12/23 at 9:58 A.M., the Social Services Director (SSD) indicated Resident 26 had a conference scheduled for 5/9/23, and the family called and wished to reschedule. At that time, a handwritten care conference schedule was provided, and indicated a care conference was scheduled for Resident 26 on 7/19/23. 2. On 7/11/23 at 10:28 A.M., Resident 5's clinical record was reviewed. Diagnoses included, but were not limited to, diabetes mellitus type II, stroke with hemiplegia affecting left dominant side,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure proper storage of medications in 1 of 2 medication storage rooms. Discontinued/expired medications were stored in the storage room and not appropriately disposed. (100 Hall Medication Storage Room) Findings include: On 7/12/23 at 10:00 A.M., a plastic container was observed sitting on the counter in the Medication Storage Room on the 100 Hall with the following medications for residents no longer residing in the facility: Resident discharged on 7/3/23 ducosate sodium 100 mg (milligrams)-9 capsules ibuprofen 600 mg-30 pills epinephrine 0.3 mg-3 pens chloraseptic lozenges-18 lozenges Hospice resident, passed on 6/2/23 acetaminophen 650 mg suppositories in a prescription bottle-3 suppositories Hospice resident, passed on 6/20/23 haloperidol 5 mg in a prescription bottle-9 pills Hospice resident, passed on 7/3/23 saline enema-4 boxes A tied plastic bag of expired medications from the Emergency Medication System contained the following medications: diltiazem 30 mg-15 unit dose packages amoxicillin/clavulanic acid 875/125…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food items were properly labled and not expired during 1 of 2 kitchen observations. Findings include: During the initial tour of the kitchen on 7/9/23 at 9:23 A.M., the following was observed: Dry storage: An undated plastic 22 quart container with 4 quarts of cereal. Refrigerator: An undated block of cheese. A bag of cheddar shredded cheese, dated 6/27/23 and 7/6/23. A bag of mozzarella shredded cheese, dated 7/4/23 and 7/5/23. A container of chicken base, dated 7/2/23 3 bags filled with ham. 2 bags dated 7/6/23 and 1 bag was unreadable. A container of tomato soup, dated 7/2/23. A container of garlic gin oil, dated 6/28/23. Freezer: A bag of mixed vegetables, dated 6/1/23. A container of tomato sauce, dated 4/20. The label lacked a year. 2 apple pies, 1 was dated 2/26/23 with a use by date of 3/1/23, and the other pie was dated 4/23/23 and did not have an expiration date on it. During an interview on 7/9/23 at 9:28 A.M., cook 5 indicated food items are are dated when they are opened and discarded 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-09-12 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post up-to-date nurse staffing information on the posted nurse staffing form for 6 of 6 days reviewed for posted nurse staffing. The posted nurse staffing form did not have specific hours listed for the nursing staff. (9/7/25, 9/8/25, 9/9/25, 9/10/25, 9/11/25, 9/12/25)Findings include: On 9/7/25 at 8:50 A.M., the posted nurse staffing form was observed by the nurse's station, dated 9/6/25, with a census of 40 residents listed. There was no nursing staff listed on the evening shift from 2:00 P.M.-10:00 P.M. The day shift (6:00 A.M.-2:00 P.M.) included 1 Registered Nurse (RN) for 11.5 hours, 1 Licensed Practical Nurse (LPN) for 8.5 hours, 3 Certified Nurse Aides (CNAs) for 34.5 hours, and 1 Qualified Medication Aide (QMA) for 11.5 hours. The night shift (10:00 P.M.-6:00 A.M.) included 1 RN for 11.5 hours, 1 LPN for 11.5 hours, and 2.5 CNAs for 34.5 hours. On 9/8/25 at 8:00 A.M., the posted nurse staffing form was observed. There was no nursing staff listed on the evening shift from 2:00 P.M.-10:00 P.M. The day shift (6:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-10-01 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure posted nurse staffing sheets were posted and contained the correct information daily for 1 of 6 days reviewed during the survey. (September 24) Findings include: On 9/24/24 at 9:14 A.M., Posted Nurse Staffing was observed hanging on the wall next to the nurse's station by the entrance dated 9/19/24. During an interview on 9/30/24 at 10:13 A.M., the DON (Director of Nursing) indicated the ADON (Assistant Director of Nursing) filled out the Posted Nurse Staffing form and checked it daily. Night shift changed the Posted Nurse Staffing form out each night. The Posted Nurse Staffing form should be current. On 9/30/24 at 12:30 P.M., DON provided an undated BIPA (Benefits Improvement and Protection Act of 2000) Staffing Posting Requirements policy which indicated 1. SNFs (Skilled Nursing Facilities) and NFs (Nursing Facilities) must post daily, at the beginning of each shift, the facility specific shift schedule for the 24 hour period .3. Other required posted data includes: .b) Current date .
- No harm found · Ccited before2023-07-13 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure completed nurse staffing sheets were posted daily for 4 of 5 days during the survey. Findings include: On 7/9/23 at 9:26 A.M., a staff posting sheet was observed on the wall by the nursing station at the entrance. It was dated 7/3/23, did not have the facility name on the sheet, and the actual working hours of nursing staff were not included. On 7/11/23 at 11:15 A.M., staff posting sheets were provided for the following dates: 7/9/23 7/10/23 7/11/23 7/12/23 Each staff posting sheet indicated the date, census, and number of hours worked for each shift. Disciplines included RN (Registered Nurse), LPN (Licensed Practical Nurse), CNA (Certified Nurse Aide), and QMA (Qualified Medication Aide). Actual hours worked and the facility name were not included on the postings. During an interview on 7/12/23 at 11:23 A.M., the Administrator indicated the DON (Director of Nursing) was responsible for completing and posting the nurse staffing sheets daily and they should be posted everyday for the current day. At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.0 | ≈ chain avg |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 1.5 | -0.5 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 68 homes this chain runs (chain average 2.0★, per CMS)
Showing 40 of 68; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PUTNAM COUNTY HOSPITAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/01/2020 |
| BRAY, ARNOLD | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 09/01/2012 |
| FRY, JANICE | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 09/01/2012 |
| HEADLEY, MATTHEW | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 09/01/2012 |
| LANDRY, KEITH | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 09/01/2020 |
| LEWIS, KATRINA | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 12/21/2022 |
| UNDERWOOD, WENDELL | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 05/20/2024 |
| WEATHERFORD, DENNIS | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 09/18/2012 |
| WOOD, MARK | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF | — | since 08/05/2024 |
| SILLERY, DEBRA | Individual | CORPORATE DIRECTOR; TRUSTEE OF THE SNF | — | since 01/03/2026 |
| THE WATERS OF HUNTINGBURG II LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2020 |
| BURLA, KIRAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/27/2021 |
| STRAUSER, DIANNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/11/2021 |
CMS files one row per role, so the 25 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155217. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.