Holton Health Care Center
1121 W 7th Street, Holton, KS 66436 · For profit - Limited Liability company · 45 certified beds · (785) 328-4636 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0609), cited Oct 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $206,328 in federal fines (most recent 2024-12-30)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 33.3% | 17.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.0% | 4.9% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 2.1% | 1.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.6% | 2.9% | 2.0% | better |
| Long-stay residents with depressive symptoms | 77.4% | 6.5% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 4.3% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 24.7% | 16.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 16.8% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 86.2% | 95.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 4.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 28.2% | 22.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 30.4% | 18.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.9% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 4.3% | 73.8% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.82 | 1.80 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.74 | 2.13 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 70.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 45 beds and averages 36.8 residents a day — about 82% occupied, or roughly 8 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.82 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.55 hrs/resident/day on weekends vs 2.93 on weekdays — 13% thinner on weekends. RN hours go from 0.31 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 17 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · J2024-08-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 28 residents. The sample included three residents. Based on record review and interviews, the facility failed to ensure Resident (R) 1 received care consistent with the standards of practice when staff failed to report abnormal x-ray findings and obtain physician involvement for treatment. On 06/04/24, R1 had a fall in the facility's van. On 06/06/24, R1 complained of right shoulder pain and staff obtained an order for an x-ray. The x-ray showed a medial subluxation (dislocation) of R1's right glenohumeral joint (ball and socket joint at the shoulder). Staff failed to notify R1's physician of the results. On 06/27/24, after continued complaints of right shoulder pain affecting R1's activities of daily living (ADLs), staff obtained an order for a referral to an orthopedic (specializing in bones) doctor. Staff called to schedule an appointment but did not follow up or ensure an appointment was made for R1 until 07/18/24 when staff received a call from the orthopedic physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-29 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 18 residents. The sample included 16 residents. Based on observation, record review, and interview, the facility failed to provide trauma-informed care for Resident (R) 17 who had an extensive history of trauma. On 05/11/23, the facility performed a social services assessment on R17 which revealed an extensive history of traumatic relationships, experience with disaster, profound feelings of helplessness, history of serious accidents and/or injuries and a history of abuse and sexual harassment. Despite this information, the facility did not develop a plan of care which identified and addressed triggers in order to prevent recurring traumatization. On 11/01/23 R17 told Activity Staff Z about her history of traumatization, previous suicide attempts, and her feelings of wanting to shoot herself. R17 cried and stated she felt sad and suicidal. The facility's failure to identify and implement person-centered interventions to address the psychosocial well-being for R17, who had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-29 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 18 residents. The sample included 16 residents. Based on observation, record review, and interview, the facility failed to implement immediate protective measures when Resident (R) 17 verbalized suicidal intent and/or ideations. The facility further failed to assess R17's underlying causes of distress and failed to implement person-centered interventions to address the distress and prevent recurring or ongoing distress. On 11/01/23 R17 told Activity Staff Z about her history of traumatization, previous suicide attempts, and her feelings of wanting to shoot herself or jump to her death. R17 cried and shared the reasons she felt this way with Activity Staff Z. Activity Staff Z told Administrative Staff A. At 02:45 PM Administrative Staff A and Administrative Nurse D spoke with R17 who confirmed the information. Staff then alerted R17's physician and removed some scissors from R17's room but did not remove all potentially harmful items or place R17 under enhanced monitoring despite her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-10-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 25 residents. The sample included three residents reviewed for abuse. Based on observation, interview, and record review, the facility failed to ensure staff immediately reported allegations of abuse to the facility administrator. On 10/07/23 at approximately 04:45 PM Dietary Staff (DS) CC heard a loud verbal interaction between Administrative Nurse D and Resident (R)1 which DS CC perceived as verbal abuse. DS CC reported the alleged verbal abuse to DS BB on the evening of 10/08/23 and DS BB reported the event to Administrative Staff A on 10/09/23 at approximately 06:10 AM, almost two days later. Certified Nurse Aide (CNA) M also perceived the interaction as alleged abuse but did not report to the facility administrator because CNA M did not know who to report to, in Administrative Staff A's absence. On 10/08/23 at approximately 06:00 PM Activity Staff Z noted R3 was upset by an interaction which alleged verbal abuse or mistreatment by Administrative Nurse D to R3 earlier that day,10/08/23, though Activity Staff Z did not alert the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 32 residents. The sample included three residents. Based on observation, record review, and interviews, the facility failed to prevent an avoidable accident on 12/16/24 when Certified Nurse Aide (CNA) M propelled Resident (R) 1 in her wheelchair without utilizing foot pedals. R1 planted her feet, leaned forward, and then fell out of the wheelchair, hitting the floor. The facility sent R1 to the emergency room (ER) where they discovered via a computed tomography (CT scan- a test that used X-ray technology to make multiple cross-sectional views of organs, bone, soft tissue, and blood vessels) that she had mildly displaced bilateral (both sides) nasal bone fractures as a result of the fall. This deficient practice also placed R1 at risk for pain. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of cerebral infarction (stroke- sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), dementia (progressive mental disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-08-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 28 residents. The sample included three residents. Based on observation, record review, and interviews, the facility failed to ensure staff provided safe activities of daily living (ADLs) care to Resident (R) 2, consistent with her level of need. This deficient practice resulted in a fracture across the right distal femur (fracture of the thigh bone near the knee) for R2. Findings included: - R2's Electronic Medical Record (EMR) documented diagnoses of dementia (progressive mental disorder characterized by failing memory, and confusion) and cerebral infarction (sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain). The Annual Minimum Data Set (MDS) dated 05/24/24, documented R2 had long-term and short-term memory problems. R2 was dependent on staff for all ADLs. The Cognitive Loss/Dementia Care Area Assessment (CAA) dated 05/25/24, documented R2 had a diagnosis of dementia that led to her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 28 residents. The sample included three residents. Based on record review and interviews, the facility failed to prevent accidents for Resident (R) 1 when on 06/04/24 during a van transport to an appointment, R1's seatbelt came unfastened. Her electric wheelchair tipped towards the right to the lift gate, and she hit her right arm/shoulder on the lift gate. R1 complained of right shoulder pain on 06/06/24 and the facility obtained an x-ray. This deficient practice resulted in a medial subluxation (dislocation) of R1's right glenohumeral joint (ball and socket joint at the shoulder). Findings included: - R1 admitted to the facility on [DATE] and transferred to the hospital on [DATE]. R1's Electronic Medical Record (EMR) documented diagnoses of essential hypertension (high blood pressure) and other specified disorders of bone density and structure of the right shoulder. The admission Minimum Data Set (MDS) dated 04/17/24, documented R1 had a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-26 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — the official record, unedited, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents. Based on interview and record review, the facility failed to ensure adequate staffing levels on the weekends to meet the needs of the residents. This placed the residents at risk for impaired mental and physical wellbeing.Findings included:- Review of the Centers for Medicare and Medicaid Services (CMS) Payroll-Based Journal (PBJ) for Fiscal Year (FY) 2024 Quarter 4 and FY 2025 Quarter 2 revealed the facility triggered for excessively low weekend staffing. On 08/26/25 at 01:40 PM, Administrative Staff A stated the facility had low weekend staffing during that identified time from the PBJ report. Administrative Staff A stated the facility had struggled with staffing during that period. The facility was unable to provide a policy related to low weekend staffing.
- Potential for harm · F2025-08-26 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents and two Certified Nurse Aides (CNA) reviewed for yearly performance evaluations and the associated in-service training. Based on record review and interview, the facility failed to ensure two of the two CNA staff reviewed had yearly performance evaluations completed. This placed the residents at risk for inadequate care. Findings included:- A review of the facility's staffing list revealed the following CNAs were employed with the facility for more than 12 months: CNA M, hired on 06/20/24, had no yearly performance evaluation upon request. CNA N, hired on 04/24/24, had no yearly performance evaluation upon request. On 08/26/25 at 01:25 PM, Administrative Nurse D stated the director of nursing and she would be responsible for ensuring the yearly performance reviews had been completed annually for the direct care staff. The facility failed to provide a policy related to required yearly performance reviews.
- Potential for harm · F2025-08-26 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
The facility identified a census of 34 residents. The facility had one kitchen and a dining kitchenette. Based on interviews and record review, the facility failed to provide the services of a full-time certified dietary manager for the 34 residents who resided in the facility and received their meals from the kitchen. This placed the residents at risk for inadequate nutrition.Findings included:- On 08/24/25 at 07:25 AM, Dietary Staff BB stated he had been with the facility for a few months. He was not registered for the dietary program, but he had been looking at how to get into the dietary managers' classes. Dietary Staff BB stated the Registered Dietitian (RD) came to the facility monthly. On 08/24/25 at 10:25 AM, Administrative Staff A stated the facility did not have a certified dietary manager, and the dietary manager was not in the dietary managers' class at this time. She stated the RD came to the facility monthly. The facility did not provide a policy for the dietary manager's position.
- Potential for harm · Fcited before2025-08-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The facility had one kitchen and a dining area kitchenette. Based on observation, record review, and interviews, the facility failed to follow sanitary dietary standards related to dirty dishes and food storage. This deficient practice placed the residents at risk for food-borne illness.Findings included:- During the initial tour on 08/24/25 at 07:10 AM, observation revealed the following:The dietary manager was not wearing a hair net. The bowls and plates were not stored inverted. The steam table had dried food on the top, and dried food particles of tomatoes and a red substance had run down the front of the table. In the two-door stainless steel refrigerator, there was dried food on the outside of the refrigerator, and the handles were sticky and dirty. In the refrigerator, a plate with goulash and mixed vegetables was undated, an open Cool Whip container, an open sour cream container, and cucumbers were undated. A sliver bowl of cut-up lettuce was undated. On a single door white freezer, the handle had dark brown color on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The facility identified six residents on Enhanced Barrier Precautions (EBP- infection control interventions designed to reduce transmission of resistant organisms that employ targeted gown and glove use during high contact care). Based on record reviews, observations, and interviews, the facility failed to store Resident (R) 2 and R22's respiratory equipment in a sanitary manner. The facility additionally failed to supply the laundry room with a gown to sort dirty laundry and failed to transport laundry with the laundry being covered in a sanitary manner. The facility further failed to ensure it had trends and tracking for Legionella. These deficient practices placed the residents at risk for infectious diseases. Findings included:- On 08/24/25 at 07:17 AM, a walkthrough of the facility was completed. A canister with a nasal cannula sat inside R2's room; the nasal cannula was wrapped around the handle of the canister. The cannula was not stored in a sanitary manner. On 08/24/25 at 08:00 AM, a tour of the dirty laundry room revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-26 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to develop and implement the core elements of antibiotic stewardship to ensure an effective infection prevention and control program, including antibiotic stewardship for the residents of the facility.Findings included:- Review of the Infection Control Log for tracking and trending infections from August 2024 through July 2025 lacked evidence of organism identifications, duration of antibiotic prescribed, and the infections treated. The facility was unable to provide evidence of tracking upon request. On 08/25/25 at 02:17 PM, Administrative Staff A stated the facility was unable to locate the binder for antibiotic surveillance. On 08/26/25 at 01:25 PM, Administrative Nurse D stated the facility was unable to locate more than the month of surveillance that had been provided. The facility's Antibiotic Stewardship policy, revised on 06/29/23, documented that the purpose of the policy was to optimize antibiotic use in the nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-26 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
The facility had a census of 34 residents. Two Certified Nurse Aides (CNA) were sampled for required in-service training. Based on record review and interview, the facility failed to ensure two of the two CNA staff reviewed had the required 12 hours of in-service education. This placed the residents at risk for decreased quality of life and/or inadequate care. Findings included:- Review of the facility's in-service records revealed the following CNAs were employed with the facility for more than 12 months: CNA M, hired on 06/20/24, had not completed the required in-services in the past 12 months. CNA N, hired on 04/24/24, had not completed the required in-services in the past 12 months. On 08/26/25 at 01:25 PM, Administrative Nurse D stated that the director of nursing and she would be responsible for ensuring the yearly required in-services had been completed. The facility failed to provide a policy related to required yearly in-services.
- Potential for harm · E2025-08-26 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents. Based on observations and interviews, the facility failed to provide a clean, home-like environment for the residents who resided in the facility.Findings included:- On 08/24/25 at 07:18 AM, a walk-through of the facility revealed a wheelchair, a Hoyer (total body mechanical lift), and two commodes placed on the back of hall 100. On 08/24/25 at 07:30 AM, in Resident (R) 22's room, behind her bed, was an approximately six-inch square hole in the wall. On 08/24/25 through 08/26/25, flies were in the dining room, in the kitchen, and on the nurse's desk. On 08/26/25 at 02:30 PM, Licensed Nurse (LN) I stated that staff filled out a work order for repairs or notified the maintenance department. LN I stated the equipment was moved from the hallways when residents were out of their beds. LN I stated there were a lot of flies, she stated the flies come in when residents in wheelchairs go outside to smoke and hold the patio door open. She stated that most of the residents have fly swatters. On 08/26/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with seven residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure the physician had clarified the indication for Resident (R) 14's psychotropic (alters mood or thought) medication. The facility failed to ensure that the physician had clarified R6's gradual dose reeducation (GDR) for R6's antipsychotic (a class of medications used to treat major mental conditions that caused a break from reality) medication, R2's as-needed (PRN) Lorazepam (antianxiety medication(a class of medications that calm and relax people)), and R9's PRN Ativan (antianxiety medication) had a 14-day stop date. The facility further failed to ensure that the physician ordered monitoring related to R24's antidepressant (a class of medications used to treat mood disorders). This deficient practice placed R14, R6, R2, R9, and R24 at risk for unnecessary medication use and physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to complete the Care Area Assessment (CAA- analysis of findings) related to a Minimum Data Set (MDS), within the required time frame, for Resident (R) 4, R19, R2, and R9 to address the underlying cause, risk factors, and other contributing factors to ensure the resident received care based on their individual needs. This deficient practice placed the residents at risk for unidentified care needs. Findings included:- Review of R4's Electronic Medical Record (EMR) under the MDS tab revealed an admission MDS dated 03/17/25. Review of the CAAs dated 03/26/25 identified the following care areas lacked analysis: Functional Abilities (Self-Care and Mobility), Nutritional Status, Falls, Urinary Incontinence and Indwelling Catheter, and Psychotropic Drug Use. Review of 19's EMR under the MDS tab revealed an admission MDS dated 02/02/25. Review of the CAAs dated 02/17/25 lacked analysis and had documented will continue to monitor (wctm)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · Ecited before2025-08-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with four residents reviewed for accidents. Based on observation, record review, and interviews, the facility failed to secure the facility's electrical panel, a razor, and cleaning chemicals in a safe, locked area, and out of reach of eight cognitively impaired, independently mobile residents. The facility also failed to assess R5 for smoking safety. This deficient practice placed the residents at risk for preventable accidents and injuries. Findings included:- During the initial tour of the facility on 08/24/25 at 07:10 AM revealed an unsecured closet with open, unlocked electrical panels. Licensed Nurse (LN) G stated he was not sure if the closet should be locked and would let the director of nursing know. On 08/24/25 at 07:09 AM, the 100-hall shower room door was swung open. Inside the shower room, there was a cabinet that had a padlock hanging open on the lock, with the key in it. Inside the cabinet was shampoo, skin barrier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-26 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with seven residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure that the physician reviewed and addressed the Consultant Pharmacist (CP) recommendations for a gradual dose reduction (GDR) for Resident (R) 6's antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medication and R14's psychotropic (alters mood or thought) medication indication. The facility also failed to ensure the CP identified and reported as needed diuretic (a medication to promote the formation and excretion of urine) medication lacked administration parameters. The facility further failed to ensure the CP identified and reported irregularities regarding the lack of dosing instructions for Voltaren (topical pain reliever medication) gel for R19. The facility failed to follow the CP's recommendation for R24's recommendation for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, two medication carts, one Licensed Nurse (LN) medication cart, and one medication room. Based on observation, record review, and interview, the facility failed to store drugs and biologicals for the residents in the medication cart and the medication room that were labeled with opened on dates for the liquid vials and not expired oral medications. This deficient practice placed the residents at risk for an ineffective medication regimen.Findings included:- On [DATE] at 08:55 AM, during the review of the LN medication cart an Insulin Lispro ( fast-acting insulin that lowers blood sugar in people with diabetes) lacked a date for when it was opened, and an Insulin Glargine (long-acting insulin for type 1 and type 2 diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin)) vial was dated [DATE]. LN G verified that there was no open date for the Insulin Lispro vial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The facility had one main kitchen and a dining kitchenette. Based on observation, record review, and interview, the facility failed to ensure that the facility had sufficient staff with the appropriate competencies and skill sets to carry out the functions of the Food and Nutrition Services. This deficient practice resulted in poor sanitary conditions in the kitchen and placed the residents at risk of potentially impaired nutrition.Findings included:- On 08/25/25 at 11:40 AM, Dietary Staff BB was the only dietary staff in the kitchen. Dietary Staff BB stated that he had two other staff members, but they both needed Mondays and Tuesdays off. Dietary Staff BB stated he did not have enough kitchen staff to keep the kitchen clean, cook food, and do dishes. He stated the facility had some applications, but the facility had not hired anyone yet.On 08/25/25 at 08:15 AM, Administrative Staff A stated she was aware there was not enough staff in the kitchen. She stated they did have applicants. Administrative Staff A stated that the dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-26 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents, with five residents reviewed for immunizations. Based on observation, record review, and interviews, the facility failed to provide Resident (R) 6 with the Pneumococcal Conjugate Vaccine (PCV20- vaccination for bacterial lung infections) and the Influenza vaccine as consented. The facility further failed to offer the PCV20, and Influenza vaccines for R24 and R14. This placed the residents at increased risk for complications related to pneumococcal (a type of bacterial infection).Findings included:- R6's Electronic Medical Record (EMR) revealed he was eligible and within the required vaccination date range to receive the PCV20 vaccination. Review of Resident Consent for Immunization Form for R6 dated 01/23/25 provided by the facility revealed a signed consent to receive the pneumococcal vaccination and Influenza Immunization. The form indicated R6 was provided educational information related to the PCV20 vaccination and Influenza Immunization. R6's clinical record lacked evidence that R6 received the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with five reviewed for immunization status. Based on record reviews and interviews, the facility failed to offer or obtain informed declinations or a physician-documented contraindication for the COVID-19 (an acute respiratory illness in humans caused by coronavirus, capable of producing severe symptoms and in some cases death) vaccinations for Resident (R) 2, R14, and R24. This deficient practice placed these residents at increased risk for COVID-19.Findings included:- Review of R2's clinical record revealed he was admitted on [DATE]. Review of R2's EMR under the Immunization tab lacked documentation of the COVID-19 vaccination offered or declined, and lacked documentation of a historical administration or physician-documented contraindication.Review of R14's clinical record revealed he was admitted on [DATE]. Review of R14's EMR under the Immunization tab lacked documentation of the COVID-19 vaccination offered or declined, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 34 residents. Based on observation, interview, and record review, the facility failed to ensure effective pest control. This deficient practice placed the residents of the facility at risk for decreased health and wellness. Findings included: - On 08/24/25 at 08:05 AM, several flies were in the dining area, flying around the nutrition kitchenette. Two unidentified residents were swatting flies before getting their plate of breakfast. On 08/25/25 at 10:05 AM, more than ten flies were flying around the nurse's station. On 08/25/25 at 11:44 AM, in the kitchen, there were 10-15 flies on the plates and bowls. On 08/25/25 at 12:10 PM, Resident (R) 16 stated her partner at the table brings his fly swatter and kills flies. She stated there were always flies in the dining room. The facility's last pest control inspection reported that on 04/23/25, the provider sprayed for general pests. On 08/26/25 at 12:42 PM, Certified Medication Aide (CMA) R stated the facility did have more flies. CMA R stated the flies come in through the patio. CMA R stated it takes a long…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with two residents sampled for reasonable accommodations of resident needs and preferences. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 22's call light was within her reach and further failed to ensure R6 was not pushed by staff without foot pedals. This deficient practice left R22 vulnerable for unmet care needs due to the inability to call for staff assistance and the possibility of falls and placed R6 at risk for preventable injury and avoidable accidents.Findings included:- R22's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of hypertension (high blood pressure), dementia (a progressive mental disorder characterized by failing memory and confusion), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), major depressive disorder (major mood disorder that causes persistent feelings of sadness), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-26 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
The facility identified a census of 34 residents. The sample included 12 residents, with three reviewed for Medicare Liability Notices. Based on the record review and interview, the facility failed to provide the cost for continued services information on the Advanced Beneficiary Notice (ABN Centers for Medicare and Medicaid Services (CMS) form 10055) for skilled services for Resident (R) 9. This placed the resident at risk for uninformed care decisions.Findings included:- Review of R9's ABN lacked documentation regarding the cost for continued skilled services ending on 7/24/25.On 08/26/25 at 01:27 PM, Administrative Nurse D stated that the beneficiary notice should have the cost on it to notify the residents.The facility's Advance Beneficiary Notices policy dated 11/05/24 documented the facility was to ensure timely notices regarding Medicare eligibility and coverage provided. The policy documented the facility would inform Medicare beneficiaries of his or her potential liability for payment.
- Potential for harm · Dcited before2025-08-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with 12 residents reviewed for comprehensive care plans. Based on observation, record review, and interviews, the facility failed to develop a comprehensive care plan for Resident (R) 33 for chronic pain, diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), activities of daily living (ADL), vision, bowel and bladder, activities, falls, psychosocial, dehydration, risk for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). This deficient practice placed R33 at risk for impaired care due to uncommunicated care needs. Findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, and 12 residents were reviewed for care plan revision. Based on observation, record review, and interviews, the facility failed to revise Resident (R) 19's care plan to include the dialysis (a procedure where impurities or wastes are removed from the blood) provider, frequency of visits, and chair time at dialysis. These deficient practices placed R19 at risk for impaired care due to uncommunicated care needs related to dialysis. Findings included:- R19's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of end-stage renal disease (ESRD- a terminal disease of the kidneys), diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), dependent on dialysis, and hypertension (HTN- elevated blood pressure). The admission Minimum Data Set (MDS) dated 02/02/25 documented a Brief Interview of Mental Status (BIMS) score of 15, which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-26 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with two residents sampled for activities of daily living (ADL). Based on observations, interviews, and record review, the facility failed to ensure Resident (R) 9's plan of care reflected assistance and monitoring while eating. This defiant practice placed the resident at risk for decreased quality of life, isolation, and impaired dignity.Findings Included:- R9's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of insomnia (inability to sleep), sleep apnea (a disorder of sleep characterized by periods without respirations), hypertension (high blood pressure), major depressive disorder (major mood disorder that causes persistent feelings of sadness), hyperlipidemia (condition of elevated blood lipid levels), diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), metabolic encephalopathy (a condition in which brain function is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with one resident reviewed for respiratory care. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 22's nebulizer (a device that changes liquid medication into a mist easily inhaled into the lungs) mask was stored in a sanitary container. This placed R22 at an increased risk for respiratory infection and complications.Findings Included:- R22's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of hypertension (high blood pressure), dementia (a progressive mental disorder characterized by failing memory and confusion), anxiety (a mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), major depressive disorder (major mood disorder that causes persistent feelings of sadness), and emphysema (long-term, progressive disease of the lungs characterized by shortness of breath).The Quarterly Minimum Data Set (MDS) dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-26 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with one resident reviewed for hemodialysis (a procedure using a machine to remove excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions naturally). Based on observation, record review, and interviews, the facility failed to monitor Resident (R) 19's access site for complications at least daily and document arteriovenous (AV- a surgically created connection between artery and a vein used for hemodialysis) fistula for thrill (palpable vibration) and bruit (an audible vascular sound associated with turbulent blood flow usually heard with stethoscope that may occasionally also be palpated as a thrill) every day. This deficient practice placed R19 at risk of adverse outcomes and physical complications related to dialysis. Findings included:- R19's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of end-stage renal disease (ESRD- a terminal disease of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-26 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with one resident reviewed for trauma informed care (treatment or care directed to prevent re-experiencing or reducing the effects of traumatic events). Based on observation, record review, and interviews, the facility failed to identify trauma-based triggers related to Resident (R) 4's post-traumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress) and failed to implement individualized interventions to prevent re-traumatization. These deficient practices placed R4 at risk for decreased psychosocial well-being and ineffective treatment. Findings included:- R4's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of PTSD, panic disorder, impulse, major depressive disorder (major mood disorder that causes persistent feelings of sadness), anxiety (mental or emotional reaction characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-26 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 34 residents. The sample included 12 residents, with four residents reviewed for hospice (a type of health care that focuses on the terminally ill patient's pain and symptoms and attending to their emotional and spiritual needs at the end of life) services. Based on observation, record review, and interview, the facility failed to ensure a coordinated plan of care, which coordinated care and services provided by the facility with the care and services provided by hospice, was developed and available for Resident (R) 24 and R2. This placed the resident at risk for inappropriate end-of-life care. Findings included:- R24's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of bradycardia (low heart rate, less than 60 beats per minute), dementia (a progressive mental disorder characterized by failing memory and confusion), Parkinson's disease (a slowly progressive neurologic disorder characterized by resting tremors, rolling of the fingers, masklike faces,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-29 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. The sample included 16 residents. Based on record review and interview the facility failed to provide Registered Nurse (RN) coverage eight consecutive hours seven days a week. This placed all residents who resided in the facility at risk for lack of assessment and inappropriate care. Findings included: - A review of the facility's Working Schedule and Additional Information revealed the facility lacked RN coverage for eight consecutive hours on the following days: 10/10/23, 10/14/23, 10/16/23, 10/21/23, 11/4/23, 11/6/23, 11/7/23, 11/11/23, 11/12/23, 11/13/23,11/14/23, 01/10/24, 01/11/24, 01/12/24, 01/13/24, 01/14/24, 01/15/24, 01/16/24, and 01/17/24. The Facility Assessment, dated 01/2023, documented the facility must have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-29 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility reported a census of 18 residents. Based on observation, record review and interviews, the facility failed to provide administration services in a manner that enabled effective and efficient use of resources to attain/maintain each resident's highest practicable physical, mental and psychosocial well-being, as evidenced by the deficiencies cited on the health resurvey. This had the potential to affect all 18 residents. Findings included: - Based on observation, record review, and interview, the facility failed to provide trauma-informed care for Resident (R) 17 who had an extensive history of trauma. On 05/11/23, the facility performed a social services assessment on R17 which revealed an extensive history of traumatic relationships, experience with disaster, profound feelings of helplessness, history of serious accidents and/or injuries and a history of abuse and sexual harassment. Despite this information, the facility did not develop a plan of care which identified and addressed triggers in order to prevent recurring traumatization. On 11/01/23 R17 told Activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-29 · tag F0841 — widespreadDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. The sample included 16 residents. Based on interview and record review the facility failed to identify how the facility's Medical Director would fulfill his/her responsibilities to effectively implement resident care policies and coordinate medical care for residents in the facility The facility lacked a medical director's job description or separate facility policy. This placed all 18 residents at risk for inadequate care and decreased quality of life. Findings included: - Upon request during the annual recertification and extended survey, the facility was unable to provide a contract for a Medical Director or any documentation that indicated the role and responsibility of the facility's Medical Director for 2023. The facility provided a Medical Director Agreement signed by both the physician and the facility corporate representative effective 01/03/2024. The facility provided a typed statement from Administrative Staff A which stated that Administrative Staff A notified the facility's Medical Director on or about December 18,2023 by phone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-29 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. Based on observation, interview, and record review, the facility failed to submit complete and accurate staffing information through Payroll Based Journaling (PBJ) as required. This deficient practice placed the residents at risk for unidentified and ongoing inadequate nurse staffing. Findings included: - The PBJ report provided by the Centers for Medicare & Medicaid Services (CMS) for Fiscal year (FY) 2023 Quarter 1 and 2 indicated the facility did not have licensed nurse coverage 24 hours a day, seven days a week on multiple dates. Review of the facility's licensed nurse timeclock data for the dates listed on the PBJ revealed a licensed nurse was on duty for 24 hours a day seven days a week. Facility had licensed nurse coverage on 08/27/23, 09/10/23, 09/16/23, and 09/17/23. On 01/24/24 at 02:00PM, observation revealed a registered nurse on duty in the facility. On 01/23/24 at 04:35 PM, Administrative Staff A reported the business office manager sent nursing hour information to the facility's corporate office to be submitted.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-29 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 18 residents. Based on observation, interview, and record review the facility failed to ensure procedures were implemented to address the facility's Quality Assessment and Performance Improvement (QAPI) plan and program. The current QAPI program failed to gather and analyze data, implement, and re-evaluate to address adverse events and potential deficient practices specific to the facility. This had the potential to affect all 18 residents residing in the facility. Findings Included: - The facility failed to promote care in a manner to maintain and enhance dignity and respect placing the affected residents at risk for impaired psychosocial well-being (Refer to F550) The facility failed to provide notification to and include the resident and/or DPOA of the quarterly care plan meetings for Resident (R)13. This placed the R13 at risk for impaired care and decreased autonomy. (Refer to F553) The facility failed to provide CMS form 10055, Advanced Beneficiary Notice, (ABN) which included the estimated cost to continue skilled services to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-29 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 18 residents. Based on observation, interview, and record review the facility failed to ensure the Quality Assurance Performance Improvement (QAPI) team meet quarterly with the required members in attendance. This deficient practice placed all the residents at risk for ineffective care. Findings Included: - A review of the facility's Quality Assurance Performance Improvement (QAPI) team meeting sign-in sheet for 2023 indicated a QAPI meetings were held each month. The sign in sheets revealed the facility Medical Director did not attend any of the QAPI meetings in 2023. The review also revealed that the Director of Nursing and Infection Preventionist did not attend any of the meetings for the last quarter of 2023. On 01/29/24 at 04:14 PM Administrative Staff A stated the QAA committee met monthly. Administrative Staff A stated facility nurses, medical records, Administrative Nurse D if available, the consultant pharmacist, dietary, maintenance, laundry and housekeeping staff participated in the QAA meetings. Administrative Staff A stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-29 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18. The sample included 16 residents. Based on record review, interview, and observation the facility failed to treat residents with respect, dignity, and privacy related to blood glucose testing, insulin (a hormone that lowers the level of glucose in the blood) administration, eye drop administration, and unintentional skin exposure from too-large clothing. This placed the affected residents at risk for impaired psychosocial well-being. Findings included: - On 01/24/24 at 04:40 PM, observation revealed Licensed Nurse (LN) G obtained Resident (R) 1's blood sugar reading using a glucometer (a blood glucose meter monitor device that tests the amount of glucose [sugar] in the blood) from R1's left index finger at the table in the dining room, with 11 other residents seated in the dining room eating supper. Continued observation revealed R1 pulled his shirt up and LN G administered an insulin injection subcutaneously (applied under the skin) into R1's right lower abdomen. On 01/24/24 at 04:50 PM, observation revealed LN G obtained R18's blood sugar reading…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. The sample included 16 residents. Based on observation, record review, and interview, the facility failed to ensure a safe environment free from accidents and hazards for four cognitively impaired, independently mobile residents who resided in the facility. Findings included: - On 01/22/24 at 09:30 AM, observation during the initial facility tour revealed an unlocked shower room door on the South hall. The shower room contained the following: Two 32-ounce bottles of Virex 11-256 (disinfectant cleaner) spray bottles, with the warning may cause burns, corrosive to nose, throat and respiratory tract, keep out of reach of children One bottle was in the shower room on a shelf and one was on a shelf by the toilet. One 5-ounce (oz) spray can of bedbug and lice spray, with the warning keep out of reach of children, may cause serious eye irritation, if swallowed call a poison control center, in a cabinet by the bathtub. On 01/22/24 at 09:35 AM, Licensed Nurse (LN) G verified the chemicals in the unlocked soiled utility room and stated the shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-29 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 18 residents. The sample included 16 residents with five residents reviewed for immunizations, Resident (R)3, R4, R6, R14, and R16, to include pneumococcal (a disease that refers to a range of illnesses that affect various parts of the body and is caused by infection) vaccinations. Based on record review and interviews, the facility failed to provide the latest guidance from the Centers for Disease Control and Prevention (CDC) when they failed to offer, obtain an informed declination or a physician-documented contraindication for the pneumococcal PCV 20 vaccination. This deficient practice placed the residents at risk of acquiring, spreading, and experiencing complications from the pneumococcal disease. Findings included: - Review of R3, R4, R6, R14, and R16's clinical medical records lacked evidence the facility or the resident representative received or signed consent or informed declination for the current pneumococcal vaccine PCV20. On 01/2424 at 01:00 PM, Administrative Nurse D and Administrative Nurse E stated the facility was up to date on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. The sample included 16 residents. Based on interview and record review, the facility failed to inform Resident (R) 13, and/or her Durable Power of Attorney (DPOA) orally or in writing the date and time of R13's quarterly care plan meetings. This placed the resident at risk for impaired care and decreased autonomy. Findings included: - R13's medical record lacked documentation the resident and/or her DPOA was invited to or participated in quarterly care plan meetings in the last year, however, documentation indicated the resident and DPOA had attended one meeting on 08/23/24. R13's medical record had a late note entered on 01/22/24 at 10:30 AM which Administrative Nurse E documented the facility had a care plan meeting with R13, R13's husband, and son but Administrative Nurse E was unable to remember what was discussed and did not have anything documented from the meeting. On 1/22/24 at 12:30 PM, R13 and her DPOA stated staff had not invited them to any care plan meetings in the last year while R13 resided at the facility. On 01/24/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. The sample included 16 residents, with three reviewed for Center for Medicare and Medicaid Services (CMS) Beneficiary Liability notices. Based on record review and interview, the facility failed to provide CMS form 10055, Advanced Beneficiary Notice, (ABN) which included the estimated cost to continue skilled services to the resident or their representative for Resident (R) 10 and R17. This placed the two residents at risk for unanticipated costs or uninformed decisions. Findings included: - The Medicare ABN form informed the beneficiaries Medicare may not pay for future skilled therapy and did not provide an estimated cost to continue their services. The form included options for the beneficiary to (1) receive specified services listed, and bill Medicare for an official decision payment. I understand if Medicare does not pay, I will be responsible for payment, but can appeal to Medicare. (2) receive therapy listed, but do not bill Medicare, I am responsible for payment of services. (3) I do not want the listed services. R10's EMR lacked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 18 residents. The sample included 16 residents. Based on observation, interview, and record review, the facility failed to investigate Resident (R)13's bruises of unknown origin. This placed the resident at risk for unidentified and ongoing abuse and/or neglect. Findings included: - R13's Electronic Medical Record (EMR) recorded diagnoses of heart failure, chronic obstructive pulmonary disease (COPD- a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The Annual Minimum Data Set (MDS), dated [DATE], indicated a Brief Interview for Mental Status interview should be conducted but lacked a documented cognition score or staff assessment. The MDS documented R13 was dependent on staff for toileting. The MDS documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 18 residents. The sample included 16 residents. Based on observation, record review, and interview, the facility failed to develop an individualized comprehensive person-centered care plan for Resident (R)17 and R4. This placed the residents at risk for unmet mental health care needs related to past trauma. Findings included: - R17's Electronic Medical Record (EMR) recorded diagnoses of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), dysphagia (swallowing difficulty), need for assistance with personal care, heart failure, pain, disease of the spinal cord, Parkinsonism (a slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), insomnia (inability to sleep), and anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) disorder. R17's Quarterly Minimum Data Set (MDS), dated [DATE], documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 18 residents. The sample included 16 residents, with five reviewed for unnecessary medications. Based on observation, interview, and record review, the facility failed to ensure the Consultant Pharmacist identified and reported the lack of an appropriate indication, or the required physician documentation, for Resident (R) 16's use of an antipsychotic (medications used to treat any major mental disorder characterized by gross impairment in reality) and failed to identify and report the lack of a 14-day stop date or specific duration for R16's as needed (PRN) psychotropic (alters mood or thought) medication. This placed the resident at risk for unnecessary psychotropic medication and related side effects. Findings include: - R16's Electronic Medical Record (EMR) recorded diagnoses of dementia (progressive mental deterioration characterized by confusion and memory failure) without behavioral disturbance, anxiety, or mood disturbance. R16's Annual Minimum Data Set (MDS), dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 18 residents. The sample included 16 residents, with five reviewed for unnecessary medications. Based on observations, interviews, and record review, the facility failed to ensure an appropriate indication, or a documented physician rationale which included the unsuccessful attempts for nonpharmacological symptom management and risk versus benefits for the continued use of Resident (R)16's antipsychotic (a medication used to treat any major mental disorder characterized by a gross impairment testing) and failed to ensure a 14-day stop date or specified duration with rationale for R16 and R17's ongoing as needed (PRN) antianxiety (class of medications that calm and relax people) medication. This placed R16 and R17 at risk for unintended effects related to psychotropic (alters mood or thought) drug medications. Findings include: - R16's Electronic Medical Record (EMR) recorded diagnoses of dementia (progressive mental deterioration characterized by confusion and memory failure) without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 18 residents. The sample included 16 residents. Based on observation, record review, and interview, the facility failed to implement acceptable infection control practices when staff failed to properly store Resident (R)13 and R6's oxygen tubing and nasal cannula (a device used to deliver supplemental oxygen or increased airflow to a person in need of respiratory help)in a sanitary manner, and staff failed to properly store R15's used urinary catheter (tube inserted into the bladder to drain urine) bag when not in use during the day. This placed the residents at increased risk for infection and communicable diseases. Findings include: - On 01/22/24 at 12:30 PM, observation revealed R15's urine collection catheter bag and catheter tubing hung on the towel rack in the bathroom, unbagged. R15 had a roommate who shared the bathroom with the resident. On 01/23/24 at 10:30 AM, observation revealed R13's unbagged oxygen tubing and nasal cannula laid on the nightstand, attached to the oxygen concentrator. On 01/23/24 at 10:40 AM, observation revealed R6's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-08-10 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 30 residents. The facility identified 29 residents positive for Covid-19 ( highly contagious, potentially life threatening respiratory virus). The sample included 12 residents. Based on observation, interview, and record review, the facility failed to maintain an Infection Control Program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection for the 30 residents who resident in the facility. The facility failed to assess and ensure water temperatures were adequate to ensure the laundry, bedding, and linens were sanitized and disinfected for the 30 residents who resided in the facility. The facility failed to disinfect shared blood glucose glucometer between uses. The facility failed to provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections one of three halls, when housekeeping staff failed to clean the floor with a disinfectant cleaner, during cleaning of a resident's room on Covid-19 isolation . The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-08-10 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 30 residents. Based on record review and interview, the facility failed to ensure the staff person designated as the Infection Preventionist, who was responsible for the facility's Infection Prevention and Control Program, completed the specialized training in infection prevention and control. This placed the residents at risk for lack of identification and treatment of infections. Findings included: - On 08/09/22 at 10:20 AM, Administrative Nurse D stated she was responsible for the Infection Prevention and Control Program and lacked certification as an Infection Preventionist. She stated she had not had the training. Administrative Nurse D was going to have another nurse assigned to the Infection Preventionist nurse after that nurse passed her Registered Nurse licensing. The Infection Management policy, dated December 2020 documented the purpose is to identify, monitor, analyze and report infections in the facility. Infection control prevention practices are to be trained routinely with in person education or online training database with staff.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 30 residents. The sample included 12 residents. Based on observation, interview and record review the facility failed to store, prepare and serve meals in a sanitary manner for the residents at the facility. This deficient practice placed the affected residents who received meals from the kitchen at risk for food borne illness. Findings included: - On 08/04/22 at 08:27 AM, observation in the facility's kitchen revealed the following: The white freezer had an open, undated bag of potato triangles, an open, undated bag of six hamburger patties, and five uncovered cups of a desert. The double refrigerator had an open, undated bag of tortillas. The dry storage room had an open box of 4-pound bags of cheesecake mixes on the floor. On 08/09/22 at 12:17 AM, observation during the meal service revealed Dietary Staff (DS) CC donned a soiled oven glove and while adjusting the steam table pans, she stuck her thumb with soiled oven glove into the spaghetti. DS CC used gloved hands, instead of tongs, to place buttered bread on the plates, at times leaving spaghetti…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-10 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 30 residents. The sample included 12 residents. Based on observation, interview and record review the facility failed to provide a safe, clean, sanitary environment. This deficient practice placed the affected residents at risk for impaired well-being. Findings included: - On 08/09/22 at 04:10 PM, observation in the facility kitchen revealed the following: A vent screen on the electric panel wall had black substance in spotty areas. A small ceiling vent, 15 (inches) x 15 was rusty, linty. A large ceiling vent 2'(foot) x 4' by the double refrigerator had lint hanging down ½ inch. An approximately 4 x 4-inch hole in a ceiling tile above the double refrigerator door. The ice machine lacked a two-inch air gap in the drainage system. On 08/10/22 at 09:30 AM, observation in the facility revealed the following: The chapel floor had carpet stains around the outside walls up to three feet inside the room. A two-foot diameter stain in the center of the chapel. The chapel hallway ceiling had soiling or stains on approximately 75% of the tiles. Lullaby hall ceiling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 30 residents. The sample included 12 residents with two reviewed for urinary catheter (tube inserted into the baldder to drain urine). Based on observation, interview and record review the facility failed to care plan Resident (R) 29's urinary catheter leg bag. This deficient practice placed R29 at risk for unmet care needs. Findings included: - R29's Physician Order Sheet (POS), dated 06/28/22, documented diagnoses of benign prostatic hyperplasia (condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder, blocking the flow of urine), urinary calculi (hard deposits made of minerals and salts that form inside the kidneys), and neuropathic bladder (bladder that doesn't empty or store urine properly). The Annual Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS documented R29 required supervision for eating, walking, locomotion, limited assistance of one staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 30 residents. The sample included 12 residents with one reviewed for urinary catheter (tube inserted directly into the bladder to drain urine). Based on observation, interview and record review the facility failed to provide adequate care and services for catheters for Resident (R) 29. This deficient practice placed R29 at risk urinary infections. Findings included: - R29's Physician Order Sheet (POS), dated 06/28/22, documented diagnoses of benign prostatic hyperplasia (condition in which an overgrowth of prostate tissue pushes against the urethra and the bladder, blocking the flow of urine), urinary calculi (hard deposits made of minerals and salts that form inside the kidneys), and neuropathic bladder (bladder that doesn't empty or store urine properly). The Annual Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS documented R29 required supervision for eating, walking, locomotion, limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-10 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 30 residents. The sample included 12 residents, with five reviewed for unnecessary medications. Based on observation, record review, and interview, the facility failed to act upon the Consultant Pharmacist (CP) recommendations the facility staff complete an abnormal movement assessment for the continued use of antipsychotic (class of medications used to treat any major mental disorder characterized by a gross impairment in reality testing and other mental emotional conditions) medication, Risperdal, for Resident (R)19. The facility further failed to ensure the CP identified and reported an inappropriate diagnosis for the use of an antipsychotic medication for R18 and the lack of a stop date for as needed psychotrpoic medications (class of medications which alter mood or thought). These deficient practices placed R19 and R18 at risk for unnecessary medications and adverse side effects related to antipsychotic drug use. Findings include: - R19's Physician Order Sheet (POS), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 30 residents. The sample included 12 residents, with five reviewed for unnecessary medications. Based on observations, record review, and interview, the facility failed to ensure an appropriate side effect monitoring for two of the five sampled residents, Resident (R)19's antipsychotic (a medication used to treat any major mental disorder characterized by a gross impairment in reality testing) medication Risperdal and R18's olanzapine ( antipsychotic). The faility further failed to ensure R18's as needed (PRN) Ativan (an antianxiety medication that calm and relax people with excessive restlessness, nervousness and tension) had the required 14 day stop date or a rationale for continued use. This placed R19 and R18 at increased risk for side effects related to medications and unnecessary medication use. Findings include: - R19's Physician Order Sheet (POS), dated 08/05/22 documented diagnoses of paranoid schizophrenia (a thought process believed to be heavily influenced by anxiety or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-10 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 30 residents. The sample included 12 residents. Based on observation, record review, and interview the facility failed to ensure Resident (R)27, reviewed during medication administration pass, remained free of medication errors. This placed the resident at risk for adverse reaction from the medication and resulted in a facility medication error rate of 7.14 percent (%). Findings included: - Resident (R)27 's Physician Order Sheet, dated 07/20/22, recorded diagnoses of dementia with behavioral disturbances (progressive mental disorder characterized by failing memory, confusion with agitation including verbal and physical aggression, wandering and hoarding), and Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure). R27's Physician Order, dated 08/01/22 instructed staff to administer potassium chloride (potassium supplement) extended release (ER), 20 milliequivalents (mEq) one tablet a day, and bupropion HCL (mood stabilizer) ER 150 milligrams (mg), one tablet a day. On 08/09/22 at 09:05 AM, observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 30 residents. The sample included 12 residents. Based on observation, interview, and record review, the facility failed to discard Resident (R)20's expired insulin (hormone which allows cells throughout the body to uptake glucose) flex pen in one medication cart, and failed to discard expired stock medications in one medication room. This placed the affected residents at risk for ineffective medications. Findings included: - On 08/04/22 at 08:20 AM, observation of the medication cart, revealed R20's Lispro (a rapid acting insulin) flex pen, expired 6/28/22. On 08/04/22 at 08:30 AM, observation of the medication room refrigerator revealed one box of bisacodyl suppositories (laxative) 10 milligram (mg), 100 count, expired 4/22, and three boxes of Influenza vaccine Flu zone (vaccine indicated for the prevention of influenza disease) high dose vials, 10 count per box, expired 06/30/22. On 08/04/22 at 08:35 AM, Licensed Nurse (LN) G verified the stock medications in the medication cart, and the medication in the medication room refrigerator was expired. LN G…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-08-26 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 34 residents. Based on record review, and interviews, the facility failed to maintain the posted daily nurse staffing data for the required 18 months. Findings included:- Review of the posted staffing sheets from 03/24/24 to 08/24/25 revealed the facility was unable to provide the posted staffing documentation for the requested period. On 08/26/25 at 01:40 PM, Administrative Staff A stated the management team had assigned the task of ensuring the daily posted nursing hours were posted daily and retained as required. Administrative Staff A stated, but ultimately, the director of nursing would be the responsible person to ensure the regulation was followed. The facility's Nurse Staffing Posting Information Policy, last revised on 06/26/24, documented it was the policy of the facility to make nurse staffing information readily available in a readable format to residents and visitors at any given time. Nursing schedules and posting information would be maintained in the Human Resources Department for review for a minimum of 18 months or as required by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$206,328 in federal fines across 4 penalties.
- $14,672 — penalty dated 2024-12-30
- $126,089 — penalty dated 2024-08-19
- $49,636 — penalty dated 2024-01-29
- $15,931 — penalty dated 2023-10-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RELIANT CARE MANAGEMENT — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 1.6 | -0.6 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 2.4 | -0.4 vs chain |
The other 33 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| RELIANT CARE GROUP LLC | Organization | DIRECT OWNERSHIP INTEREST | since 01/25/2025 |
| RCG INC | Organization | INDIRECT OWNERSHIP INTEREST | since 01/25/2025 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 01/25/2025 |
| DESTEFANE, RICHARD | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNF | since 01/25/2025 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/25/2025 |
| BAHR-SLOCUM, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/25/2025 |
| MANZER, JONATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/25/2025 |
| HOLTON ASSOCIATES, L.L.C. | Organization | ADP OF THE SNF | since 01/25/2025 |
| TLG II LLP | Organization | ADP OF THE SNF | since 01/25/2025 |
CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $125K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in KS
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 175435. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.