Odessa Health Care Center
609 Golf Street, Odessa, MO 64076 · For profit - Limited Liability company · 60 certified beds · (816) 230-7530 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0602), cited Feb 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0567, F0568)
- a high number of inspection citations overall (74) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 24.4% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 11.8% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.9% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.5% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 72.4% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.4% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 29.4% | 17.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 28.1% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 63.8% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 1.0% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.8% | 17.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.5% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 6.7% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 3.2% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 13.6% | 26.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.9% | 13.7% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 32 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.5%CMS range 40.1–73.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 6.0–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 79.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.6%CMS range 3.1–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 57.4 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 1.40 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.24 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.33 hrs/resident/day on weekends vs 1.43 on weekdays — 6% thinner on weekends. RN hours go from 0.26 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
74 citations, most serious first. The 10 most serious are shown; the remaining 64 are one tap away and print in full.
- Potential for harm · Fcited before2026-02-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure the kitchen equipment was kept clean for storage and cooking of food. This deficient practice potentially affected everyone who ate out of the kitchen. The facility census was 60 residents. 1. Observation on 1/28/226 at 8:59 A.M. of the kitchen showed:-The convection oven had grease build up on the inside windows and lip below the food racks.-The floor of the oven had raised burnt food debris at the base. -There was a greasy film on the outside of the oven.-The stove had a greasy film and debris on the knobs, front panel, oven handle and platform (on top of the stove).-Refrigerator #1 had a sticky, dried, orange spill on the floor of the refrigerator with food spillage and crumbs.-Refrigerator #3 had fruits and vegetables inside. The floor of the refrigerator had a white spillage and other food crumbs and debris.-The vents on the outside of the refrigerators had a buildup of grease and debris.-At the two-compartment sink, on the counter there was a silver pan with two packages of meat thawing in a pan of water. It was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-18 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure handwashing was completed to prevent cross contamination during tracheostomy (a surgical procedure that creates an opening, or stoma, through the neck into the trachea (windpipe) care and failed to use enhanced barrier precautions (EBP- an infection control intervention in nursing homes and skilled nursing facilities that mandate the use of gowns and gloves during high-contact resident care activities) when providing care for one sampled resident (Resident #4), out of 15 sampled residents; and the facility failed to provide and ensure accurate documentation of tuberculosis (TB a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, abnormal lung tissue and function) testing for two sampled residents (Resident #46 and #51) out of five residents sampled for immunizations. The facility census was 60 residents. Review of the facility's Infection Control policy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-18 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one sampled resident's dignity and privacy during resident care (Resident #4) by providing care in a common use area; and failed to ensure residents were treated with dignity during the lunch meal by failing to serve the lunch meal timely and failing to provide beverages to residents who were in the dining room waiting for their meals to be served. This failure potentially affected 22 residents who ate in the dining room. The facility sample was 15 residents. The facility census was 60 residents. 1. Review of Resident #4's Face Sheet showed he/she was admitted with diagnoses that included heart failure, high blood pressure, traumatic brain injury (a disruption in normal brain function caused by an external mechanical force, such as a bump, blow, or jolt to the head, or a penetrating injury), and respiratory failure.Review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care planning) dated 12/11/25, showed the resident:-Was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the inside of the restroom ceiling vents in the following shared restrooms of the following pairs of resident rooms: 2 and 4; 1 and 3; 5 and 7; 10 and 12; 9 and 11; 13 and 15; 35 and 33; 36 and 34; 31 and 29; 32 and 30; 26 and 28; 27 and 25; 23 and 21; and room [ROOM NUMBER], a room without a shared restroom; failed to ensure that numerous pieces of paper debris was removed from the floor of Resident room [ROOM NUMBER] on 1/28/26 and 1/30/26; failed to maintain the tabletop fan free from a buildup of dust in Resident #49's room; and failed to maintain the ceiling fans in the Main Dining Room (MDR) free from a dust buildup on the blades of those fans. This practice potentially affected 56 residents who resided in those shared rooms. The facility census was 60 residents. 1.Observation on 1/28/26 with the Maintenance Director showed:-At 1:40 P.M. there was a heavy buildup of dust inside the ceiling vent of the shared restroom of resident rooms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure respiratory equipment such as nasal cannulas (a lightweight, flexible medical device used to deliver supplemental oxygen or increased airflow to a person in need of respiratory help), face masks (a medical device designed to deliver supplemental oxygen from a storage source (tank or concentrator) to a patient's nose and mouth to improve breathing and oxygen saturation) were kept covered to prevent cross contamination when not in use for three sampled residents (Resident #6, #1, and #50), who were at risk for respiratory infections, out of 15 sampled residents. The facility census was 60 residents. Review of the facility's Oxygen policy and procedure dated 5/18/24, showed:-Oxygen is administered under orders of a physician, except in the case of an emergency. In such case, oxygen is administered and orders for oxygen are obtained as soon as practicable when the situation is under control.-Personnel authorized to initiate oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have sufficient staffing to meet the needs of two sampled residents (Resident #5 and #54) out of 15 sampled residents. The facility census was 60 residents. Review of the facility's Sufficient Staff Policy dated 5/18/24 showed:-It was the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident. The facility's census, acuity and diagnosis of the resident population will be considered based on the facility assessment.--The facility will supply services by sufficient numbers of each of the following personnel types on a 24-hour basis to provide nursing care to all residents in accordance with resident care plans.---Except when waived, licensed nurses; and other nursing personnel, including but not limited to nurse aides.--Except when waived, the facility must designate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-18 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the Certified Nursing Assistants (CNAs) and licensed nursing staff had the appropriate competencies and skills check off training to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being was completed annually and as needed. This had the potential to affect any resident care provided by the nursing staff. The facility census was 60 residents. Review of the facility's Sufficient Staff Policy dated 5/18/24 showed:-It is the policy of this facility to provide sufficient staff with appropriate competencies and skills sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident. The facility's census, acuity and diagnoses of the resident population will be considered based on the facility assessment.-The facility must ensure that licensed nurses have the specific competencies, and skill sets necessary to care for resident's needs as identified through resident assessments and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a physician's response related to the pharmacist's Gradual Dose Reduction (GDR) recommendation and pharmacy monthly Medication/Drug Regimen Review( MRR or DRR) for as needed antipsychotic medication (used to manage psychosis symptoms, including hallucinations, delusions, paranoia, and severely disordered thinking) for one sampled resident (Resident #51) out of 15 sampled residents. Facility census was 60 residents. Review of the facility Pharmacy Services policy revised on 5/18/24 showed:-The facility will provide pharmaceutical services to include procedures that assure the accurate acquiring, receiving, dispensing, and administering of all routine and emergency drugs and biologicals to meet the needs of each resident, are consistent with state and federal requirements, and reflect current standards of practice.-The pharmacist, in collaboration with the facility and medical director, may include other aspects of pharmaceutical services such as:--Development of procedures and guidance in relation to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and secure storage, with an ongoing monitoring system and accountability for narcotic medication (is technically known as opioids or opioid analgesics, are powerful, prescription-only drugs used to manage moderate-to-severe pain that is not relieved by other, safer pain medications) that included Morphine (used to treat pain severe enough to require daily, around-the-clock, long-term opioid treatment and when other pain medicines did not work well) and Lorazepam (Ativan antianxiety, involve more than occasional worry or fear) for three sampled residents (Resident #51, #10, and #35); failed to have accurate documentation of medication given on the Individual Resident Narcotic record form and on Treatment Administration (TAR) record for Morphine and Lorazepam for two sampled resident (Resident #51 and #10); and failed to label and date open bottles of Morphine and Lorazepam for one sampled resident (Resident #51) out of 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-18 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases when the facility failed to provide a pneumococcal (pneumonia-lung inflammation caused by bacterial or viral infection) vaccine for one sampled resident (Resident #46) out of five residents sampled for immunizations. The facility census was 60 residents. Review of the facility's Influenza and Pneumococcal immunizations policy dated 5/14/24 showed:-As a part of the admission process , the resident and/or the resident's legal representative will be provided education on the benefits and potential side effects of both the Influenza and Pneumococcal Immunization.-The resident or their legal representative will be informed that the Pneumococcal immunization will be offered upon admission per CDC guidelines. The Pneumococcal immunization will not be given if the immunization is medically contraindicated, the facility has evidence to support the resident the resident received the immunization, or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 64 citations
- Potential for harm · E2026-02-18 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases when the facility failed to ensure five sampled residents (Residents #2, #10, #35, #46, and #51) were offered and had documentation of refusal of COVID-19 (a new disease caused by a novel (new) coronavirus) education provided out of 5 residents sampled for immunization review. The facility census was 60 residents. Review of the facility's Infection Prevention and Control Program, dated 6/26/24 showed:-Residents will be offered the COVID-19 vaccine when vaccine supplies are available to the facility.-Education about the vaccine risks, benefits, and potential side effects will be given to residents or resident representatives and staff prior to offering the vaccine.-Residents or resident representatives will have the opportunity to accept or refuse a COVID-19 vaccination and change their decision based on current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-18 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the commode safety rails (adjustable, sturdy, metal frames with handles that fit around or bolt onto a toilet to provide stable support for a person who was going from a siting to standing position or from a standing to sitting position) in the restrooms were sturdy in the shared restroom of resident rooms [ROOM NUMBERS], in the shared restroom of resident rooms [ROOM NUMBERS], in the shared restroom of resident rooms [ROOM NUMBERS], in the shared restrooms of resident rooms [ROOM NUMBERS], and resident room [ROOM NUMBER]. This potentially affected 15 residents who resided in those rooms. The facility census was 60 residents. 1. Observation pm 1/28/26 with the Maintenance Director showed:-At 1:43 P.M., the commode safety rails in the shared restroom of resident rooms [ROOM NUMBERS], were wobbly, when they were handled.-At 3:03 P.M., the commode safety rails in the shared restroom of resident rooms [ROOM NUMBERS], were wobbly, when they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-18 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain written authorization from the guardian of two sampled residents (Resident #21 and #9) to allow the facility to make withdrawals from their Resident Trust accounts for specific HealthCare (clinics which were funded through supplemental insurance paid by residents and are established on-site and treatment is provided using advanced equipment specifically selected for residents of senior care communities in the areas of optometry, podiatry, dental and audiology services) out of four residents sampled for resident funds review. The facility census was 60 residents. Review of the Facility's Policy titled Resident Trust, revised on 9/21/25, showed:-Personal funds of the resident shall be used exclusively for the resident, which must be authorized in writing. -The individuals who can authorize such transactions may be the resident, his/her legal guardian, or a legal representative (who may not be an employee at the facility, including the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the mood and behaviors section of the care plan was up to date for one sampled resident (Resident #43) out of 15 sampled residents. The facility census was 60 residents. Review of the facility's policy Comprehensive Care Plans dated 10/31/24 showed:-It was the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and time frames to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the resident's comprehensive assessment. -The comprehensive care plan would be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS assessment.-The comprehensive care plan would include measurable objectives and time frames to meet the residents needs as identified in the resident's comprehensive assessment.-The objectives would be utilized to monitor the resident's progress. Alternative interventions would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure bathing was completed twice weekly by nursing staff in addition to bathing that was completed by hospice (end of life) staff for one sampled resident (Resident #10) out of 15 sampled residents. This deficient practice potentially affected all residents on hospice services. The facility census was 60 residents. Review of the facility undated Shower Expectations procedure showed:-Residents on Hospice must be offered 2 showers a week from the facility for a total of 4 showers a week.-Bed Baths must be approved by the charge nurse and only ONE shower per week can be a bed bath unless otherwise arranged/care planned by the Director of Nursing (DON).-All shower declines must immediately be told to the charge nurse so they can follow up.-If the resident continues to decline, the DON or Administrator must be notified immediately.-Do not wait until the end of the day to tell the charge nurse about shower declines.-If a resident continues to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to obtain and transcribe a physician order for the use of a Low Air Loss Mattress (LAL mattress a specialized medical mattress technology designed for pressure ulcer prevention and treatment) with soft side bolsters (create a gentle raised edge that gives resident sensory awareness when near the mattress edge) to include the required settings and monitoring of the LAL mattress for proper inflation and function for one sampled resident (Resident #51) who was at risk for skin changes; and failed to ensure the smoking assessment accurately reflected the current safety status of one sampled resident (Resident #4) who required supervision when smoking due to adverse smoking behaviors, and failed to monitor the smoking behaviors out of 15 sampled residents. The facility census 60 residents. Review of the facility's Bed Maintenance and Inspections Policy revised on 5/14/25 showed:-It is the policy of this facility to conduct regular inspections of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain and transcribe a physician's order for use of an Indwelling Catheter (is a flexible, indwelling tube inserted through the urethra into the bladder to drain urine, held in place by a small, water-filled balloon) to include the type of catheter used, the French size of the tube (Fr, a measure of the outer diameter of a catheter) and tip, [NAME] size and daily monitoring and care of the catheter; failed to prevent cross contamination during catheter care by not using enhanced barrier precautions (EBP- an infection control intervention in nursing homes and skilled nursing facilities that mandate the use of gowns and gloves during high-contact resident care activities) when providing care for one sampled resident (Resident #35) who was at risk for bladder infections, out of 15 sampled residents. The facility census was 60 residents. Review of the facility's Transcription of Orders/Following Physician's Orders Policy revised on 5/18/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's meal intake was being monitored when one sampled (Resident #12) was having gradual weight loss out of 15 sampled residents. The census was 60 residents. Review of the facility policy titled Weight Monitoring Policy revised dated 5/7/2024 showed: -Based on the resident's comprehensive assessment, the facility would ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the residents clinical condition demonstrates that this was not possible or resident preferences indicate otherwise.-A weight monitoring schedule would be developed upon admission for all residents:--Weights should be recorded at the time obtained. --Newly admitted residents monitor weight weekly for 4 weeks.--Residents with weight loss monitor weight weekly.--If a clinically indicated-monitor weight daily. --All others-monitor weight monthly. -Meal consumption information should be recorded a may be referenced by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure there was a thermometer in the refrigerator and the temperature was monitored and logged for one sampled resident (Resident #26) out of 15 sampled residents. The census was 60 residents Review of the facility policy titled Resident Food: Storage and Sharing revised dated 9/16/24 showed:The purpose of this policy was to ensure that residents food storage was safe with sanitary storage, handling and consumption.-Resident personal refrigerators and facility snack refrigerators would be monitored on a daily basis by facility staff.-Refrigerators would be kept clean and within the regulation temperature guidelines of 32-40 degrees. If the temperature falls beyond the regulated guidelines the food would be discarded. -Each refrigerator we'll have a thermometer and the freezer and refrigerated compartments.-Each refrigerator would have a temperature log and would be documented daily.-Food items would be dated after opening.-Prepared foods that were dated 3 days after it was placed in the refrigerator would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-18 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure communication was established and completed between the facility and the hospice nursing staff; and failed to ensure change of condition hospice orders were in place for one sampled resident (Resident #59) out of 15 sampled residents. The facility census was 60 residents. Review of the Coordination of Hospice Services Policy, revised dated [DATE] showed: -When a resident chooses to receive hospice care and services, the facility would coordinate and provide care and cooperation with hospice staff in order to promote the residents highest practicable physical, mental, and psychosocial well-being.--The facility maintains written agreements with hospice providers that specify the care and services to be provided and the process for hospice and nursing home communication of necessary information regarding the resident's care.--The facility and hospice provider would coordinate a plan of care and would implement Interventions in accordance with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-18 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have sufficient staffing on a 24-hour basis to care for resident's basic needs and to ensure resident safety for three sampled residents (Resident # 1, #3 and #4) out of three sampled residents. This practice had the potential to affect all residents. The facility census was 56 residents. Review of the facility Sufficient Staff Policy updated 5/18/24, showed: -It was the policy of the facility to provide sufficient staff with appropriate competencies and skills sets to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well being of each resident. -The facility census, acuity and diagnosis of the resident population will be considered based on the facility assessment. Review of the Facility Assessment Tool revised 4/25, showed: -Based on the facility resident population and their needs for care and support, the average daily facility staffing plan included: --1 Administrator full time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-18 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to provide the services of a Registered Nurse (RN), for at least eight consecutive hours per day, seven days a week and to designated a Director of Nursing (DON) . The facility census was 56 residents. 1. Review of the facility policy titled Registered Nurse (RN), revised 4/30/24, showed: -It was the intent of the facility to comply with Registered Nurse staffing requirements. -The facility would utilize the services of a Registered Nurse for at least 8 consecutive hours per day, 7 days a week. -The facility would designate a Registered Nurse to serve as the Director of Nursing (DON) on a full-time basis Review of the Facility Assessment Tool, revised 4/1/25, showed: -The facility needed one Administrator, one DON, and one RN to provide support and care for the residents. -Based on the facility's resident population and needs for care and support, the administrator and the DON would be in the facility full time, days. During an interview on 6/17/25 at 4:05 A.M., Licensed Practice Nurse (LPN) A said: -The facility had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-18 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the facility was administered in a manner that allowed residents to attain or maintain their highest practicable physical well-being by not having administrative oversight to the residents on a full time basis and by not having a Registered Nurse (RN) or a Director Of Nursing (DON) physically present in the facility for a minimum of 8 hours within a 24 hour period. This had the potential to affect all residents of the facility. The facility census was 56. Review of the facility policy titled Registered Nurse (RN), revised 4/30/24, showed: -It was the intent of the facility to comply with Registered Nurse staffing requirements. -The facility would utilize the services of a Registered Nurse for at least 8 consecutive hours per day, 7 days a week. -The facility would designate a Registered Nurse to serve as the Director of Nursing on a full-time basis Review of the facility policy titled Sufficient Staff Policy, revised 5/18/24, showed: -It was the policy of the facility to provide sufficient staff with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to carry out activities of daily living (ADL) to maintain grooming and personal hygiene for three sampled residents (Resident #1, #3, and #4) out of three sampled residents. The facility census was 56. Review of the facility's ADL Policy revised 5/18/24, showed: -The facility would based on the resident's comprehensive assessment and consistent with the residents needs and choices, ensure a residents abilities in ADL's did not deteriorate unless unavoidable. -Care and services would be provided for bathing, dressing, grooming and oral care. -A resident who was unable to carry out activities of daily living would receive the necessary services to maintain good grooming, and personal and oral hygiene. Review of the facility's Resident Showers Policy revised 6/26/24, showed: -It was the practice of the facility to assist residents with bathing to maintain proper hygiene, stimulate circulation and help prevent skin issues as per current standards…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were provided food that was at a safe and appetizing temperature for three sampled residents (Residents #1, #3, and #4) out of 4 sampled residents. The facility census was 56. A facility's Food Temperature policy was requested and not provided. 1. Review of Resident #1's admission Record showed he/she was admitted to the facility on [DATE]. Review of the resident's quarterly MDS (MDS- a federally mandated assessment instrument completed by facility staff for care planning) dated 3/23/25 showed he/she was cognitively intact. During an interview on 6/17/25 at 11:47 A.M., the resident said: -He/She often received food that was cold in temperature and not appetizing. -He/She often received food trays in his/her room. 2. Review of the Resident #3's admission Record showed he/she was admitted to the facility on [DATE]. Review of the resident's quarterly MDS dated [DATE] showed he/she was cognitively intact. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0839 — patternEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure certified/trained personal provided Activities of Daily Living (ADL- a set of basic tasks that individuals need to perform to maintain their daily life and independence. These tasks typically include bathing, dressing, eating, toileting, and mobility) care to the resident. The facility census was 56 residents. Review of Facility assessment dated [DATE] showed: -Staff competencies for resident population included: --Resident rights and dignity. --Confidentiality. --Infection control and standard precautions. --Emergency procedures and disaster preparedness. --Fall prevention and safety protocols. --Abuse, neglect, and exploitation prevention. --Dementia care, including trauma informed practices. --De-escalation techniques and behavioral support. --Documentation procedures and electronic health record usage. -The foundational training was completed prior to independent resident contact. -Certified Nurse Assistants (CNA's) must complete a state…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-09 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have sufficient staffing on a 24-hour basis to care for resident's needs and to ensure resident safety by not having adequate staff in the building for night shifts and failed to meet the minimum staffing requirements for fire safety. This practice had the potential to affect all residents. The facility census was 54 residents. Review of the facility Minimum Staffing Requirements for Fire Safety policy revised 3/13/25 showed: -11:00 P.M. to 7:00 A.M. (night shift) one personnel for every 3-20 residents. -The flow chart showed staffing requirements per census required staff for night shift (11:00 P.M. to 7:00 A.M.) with a census range of 41-60 residents would require 3 staff members assigned for the shift. 1. Review of the facility staff daily time punches dated 4/7/25 showed: -Two staff members, a Licensed Practical Nurse (LPN) A and Certified Nurse Aide (CNA) A , for the evening/night shift from 6:00 P.M. to 6:00 A.M. -One Certified Medication Technician (CMT) or LPN scheduled from 6:00 P.M. to 10:00 P.M. -Time punch for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-09 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the services of a Registered Nurse (RN) were utilized eight hours per day, seven days per week and failed to ensure a Director of Nursing (DON) or interim DON was onsite full -time 8 hours a day for a minimum of 40 hours a per week. The facility census was 54 residents. The facility staffing policy for the DON and Registered Nurses requirement was requested and not provided. 1. Review of the Facility Assessment revised on 4/1/25 showed one DON full time day shift and one RN where available. Review of facility's staffing sheet from 4/7/24 to 4/9/24 showed no time recorded for the facility RN or DON. Observation on 4/9/25 at 5:00 A.M. the facility had one Licensed Practical Purse (LPN) and two Certified Nursing Aides (CNA) in the building. There was no RN in the building. Observation on 4/9/25 at 5:25 A.M. of the facility list of Health care staff posted showed: -Four LPN names listed and no RN names listed. -There was no DON listed. Observation on 4/9/25 at 10:43 A.M. showed the new RN/Interim DON had just arrived.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-09 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post staffing information in a location that was easily accessible to residents on the Long Term Care (LTC) of the facility and to ensure staffing data was posted for visitors including the facility name, daily census, and the actual hours worked per shift for each of the three categories of nursing employees: Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs)/Certified Medication Technicians (CMTs) directly responsible for resident care. The facility census was 54 residents. he facility staffing posting policy was requested and not provided. 1. Observation on 4/9/25 at 5:00 A.M. the facility had one LPN and two CNAs with a census of 54 residents. There was no RN in the building. Observation on 4/9/25 at 5:25 A.M. of the facility list of Health Care staff posted on a bulletin board showed: -Four LPN names listed, and no RN's names listed. -No DON was listed. -There was no daily staffing posted of the number of RN's, LPN's, CMT's and CNA's scheduled and hours for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent misappropriation for one sampled resident (Resident #3) when Certified Nursing Assistant (CNA) A cultivated a relationship with the resident and borrowed $150.00 to pay court costs out of five sampled residents. The facility census was 53 residents. On 2/20/25 the Administrator and Assistant Director of Nursing (ADON) were notified of past non-compliance which occurred on 2/19/25. On 2/19/25 the facility Administrator was notified of the incident and the investigation was started. CNA A was terminated on 2/17/25 for no call no show to work. No employees were allowed to work prior to reeducation completed on 2/19/25. The deficiency was corrected on 2/19/25. Review of the facility's Abuse and Neglect Policy dated 11/28/16 and revised on 6/12/24 showed: -Misappropriation of resident property was deliberate misplacement, exploitation, or wrongful, temporary, or permanent, use of a resident's belongings or money without the resident's consent. -Exploitation was taking advantage of a resident for personal gain through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the resident's responsible party after staff performed the Heimlich Maneuver (a first-aid procedure for dislodging an obstruction from a person's windpipe in which sudden strong pressure is applied on the abdomen, between the navel and the rib cage) on one sampled resident (Resident #3) who had choked on food and the physician had made some medication changes and ordered tests that were not relayed to the responsible party out of three sampled residents. The facility census was 54 residents. On 1/2/25 the Administrator was notified of the past noncompliance which occurred on 12/19/24. On 12/26/24 the facility administration was notified of the change of condition and notification not being completed. Facility staff were educated on change of condition and notification of responsible party. All changes of condition were monitored daily for notification. The deficiency was corrected on 12/31/24. Review of the facility policy Notification of Changes dated 2/2023 showed: -Policy was to ensure the facility informs the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-28 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the services of a Registered Nurse (RN) were utilized eight hours per day, seven days per week. This had the potential to affect all residents of the facility. The facility census was 49 residents. An undated policy titled Nursing Services and Sufficient Staff showed the facility must use the services of a RN for at least eight consecutive hours a day, seven days a week. 1. Review of the facility's daily staffing schedules from 3/1/24 to 5/24/24 showed a lack of a RN on: -Saturdays: 3/2/24, 3/9/24, 3/30/24, 4/6/24, 4/13/24, 4/20/24, 4/27/24, 5/4/24, 5/11/24, and 5/18/24. -Sundays: 3/3/24, 3/10/24, 3/17/24, 3/24/24, 3/31/24, 4/7/24, 4/14/24, 4/21/24, 4/28/24, 5/5/24, 5/12/24, and 5/19/24. During an interview on 5/22/24 at 2:24 P.M., Licensed Practical Nurse (LPN) A said there was not always a RN at the facility on the weekends. During an interview on 5/22/24 at 3:21 P.M., the Staffing Coordinator said: -The nurse scheduled to work at the facility on the weekend would have been an LPN. -No RNs had been available to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to retain operable thermometers in all refrigerators and/or freezers to confirm adequate temperature ranges; failed to ensure food preparation items were kept in a sanitary condition; and failed to maintain plastic plate covers in good order to avoid food safety hazards (cross-contamination), in accordance with State of Missouri rules and regulations, established national guidelines, and professional standards for food service safety. These deficient practices had the potential to affect all residents, visitors, volunteers, and staff who ate food from the kitchen. The facility's census was 49 residents with a licensed capacity for 60 residents at the time of the survey. 1. Observation on 5/22/24 between 9:25 A.M. and 10:06 A.M. during the initial kitchen inspection, showed the following: -There was a blue handled metal pan on the bottom shelf of a metal pot/pan rack that had heavy black residue on the inside rim about 1-2 inches (in.) down from the upper edge. -No thermometer was found in the walk-in freezer. -Three maroon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-28 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility administration failed to pay debts to vendors, including the utility company and fire sprinkler service, resulting in a failure to ensure its resources were used effectively and efficiently in order to promote the wellbeing of each resident and provide necessary goods and services. This had the potential to affect all residents and staff at the facility. The facility census was 49 residents. The facility had not provided any policies regarding payment of vendors at the time of exit. The facility did not have a policy for the Administrator's duties. Review of the facility's Job Description for the Administrator dated 2022 showed: -The purpose was to lead, guide,and direct the operations of the healthcare facility in accordance with local, state, and federal regulations, standards and establish facility policies and procedures to provide appropriate care and services to residents. -Plans, develops, organizes, implements, evaluates and directs the overall operation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #10's entry tracking record showed the resident admitted to the facility on [DATE]. Review of the resident's immunization tab showed: -The resident's first-step TST was administered on 4/12/24 and there was no read date. -The resident's second-step TST was administered on 4/24/24 and there was no read date. Review of the resident's Medication Administration Record (MAR) dated April 2024 showed no administration or reading of any TSTs. Review of the resident's Treatment Administration Record (TAR) dated April 2024 showed: -A physician's order dated with a start date of 4/5/24 to administer a TST. -4/5/24 to 4/8/24 were left blank for TST administration. -The TST was documented as not completed and referred to a nurse's note on 4/9/24. -A physician's order dated with a start date of 4/10/24 to administer the first TST. -The TST administration on 4/10/24 was left blank. -The TST was documented as administered on 4/11/24. -The TST on 4/11/24 was not documented as being read. -A physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-28 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have in their policy to check the Nurses' Aide (NA) Registry to ensure the applicants did not have a Federal Indicator (a marker given to a potential employee who has committed abuse, neglect, or misappropriation of property against residents) for all employees prior to hire and failed to complete a check of the NA Registry for four sampled employees (Employees B, C, F and J) out of ten sampled new employees. The facility census was 49 residents. Review of the facility's policy titled Background Investigations revised February 2023 showed: -The Human Resources department was responsible for conducting all applicable background investigations. -A NA registry check would be completed for all applicants applying for a position as a Certified Nursing Assistant (CNA). 1. Review of the facility's list of employees hired since their last annual survey showed: -Employee B was hired on 3/15/24. -Employee C was hired on 3/5/24. -Employee F was hired on 3/25/24. -Employee J was hired on 2/6/24. Review of employees B, C, F, and J's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain oxygen equipment in a sanitary condition for three sampled residents, (Resident #9, #41, and #5) out of 13 sampled residents. The facility census was 49 residents. The facility did not provide an Oxygen Policy by the end of the survey. 1. Review of Resident #9's face sheet showed he/she was admitted to the facility on [DATE] with a diagnosis of Stroke (damage to the brain from an interruption of its blood supply). Review of the resident's five day Minimum Data Set (MDS - a federally mandated assessment tool completed by the facility for care planning), dated 5/19/24 showed: -He/She was cognitively intact. -He/She had a stroke. -He/She was on continuous oxygen therapy. Review of the resident's care plan dated 5/20/24 did not address oxygen use. Observation on 5/20/24 at 8:43 A.M. showed: -The resident was eating breakfast without the oxygen on. -The oxygen tubing was wrapped around the bed rail. -There was no date on the oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-28 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to respond to the pharmacist's monthly medication regimen review (MRR) for two sampled residents (Resident #38, #8, and #18) out of five residents sampled for medication review and failed to follow a physician's order to have been evaluated and medication management for one sampled resident (Resident #18). The facility census was 49 residents. Review of the facility's undated policy titled Pharmacy Services showed it did not address the response to the pharmacist's monthly medication regimen review. 1. Review of Resident #38's tracking forms showed the resident admitted to the facility on [DATE]. Review of the resident's care plan dated 4/3/23 showed: -Some of the resident's diagnoses included: --Diabetes (a deficiency or complete lack of insulin secretion in the pancreas or resistance to insulin). --Major depressive disorder (depressed mood most of the day and a loss of interest in normal activities and relationships). --Anxiety disorder (an emotion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to observe the resident take his/her medications for one supplemental resident (Resident #37), who had not been assessed for self-administration of medications and did not have a physician's order for self-administration of medications, failed to ensure two medications carts were locked when staff was not using them. The facility census was 49 residents. Review of the facility's policy titled Resident self-administration of medication dated February 2023 showed: -The interdisciplinary team should determine if self-administration is clinically appropriate for the resident and consider the following: --The medications were appropriate and safe for self-administration. --The resident's physical capacity to swallow without difficulty. --The resident's cognitive status, including their ability to correctly name their medications and know what they were being taken for. --The resident's capability to follow directions and tell time to know when medications need to be taken. --The resident's comprehension of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) for two sampled residents (Resident #10 and #4) out of 13 sampled residents. The facility census was 49 residents. Review of the facility's policy titled Conducting an Accurate Resident Assessment dated 2023 showed: -Qualified staff who were knowledgeable about the resident would conduct an accurate assessment addressing each resident's status, needs, strengths, and areas of decline. -The assessment would be documented in the medical record. -The appropriate, qualified health professional would correctly document the resident's overall status. -Information provided by the initial comprehensive assessment established baseline data for the ongoing assessment of resident progress. 1. Review of Resident #10's tracking log showed the resident admitted to the facility on [DATE]. Review of the resident's April 2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure completion, submission and retention of a Level I Nursing Facility Pre-admission Screening for Mental Illness, Intellectual Disability or Related Condition (PASRR-a federally mandated screening process for individuals with serious mental illness and/or intellectual disability/developmental disability related diagnosis who apply or reside in Medicaid (program that helps with medical costs for some people with limited income and resources) certified beds in a nursing facility regardless of the source of payment. The screening assures appropriate placement of persons known or suspected of having a mental impairment(s) and that the individual needs of mentally impaired persons can be and are being met in the appropriate placement environment) for one supplemental resident (Resident #38). The facility census was 49 residents. Review of the facility's policy titled Resident Assessment - Coordination with PASRR Program dated 2023 showed: -All…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-28 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident and/or the resident's responsible party with a baseline care plan for two sampled residents (Residents #43 and #44) out of 13 sampled residents. The facility census was 49 residents. Review of the facility's undated policy titled F655 Baseline Care Plans showed: -A baseline care plan would be developed within 48 hours of the resident's admission. -Within 48 hours, the summary of the baseline care plan should be presented to the resident and/or their representative in writing. 1. Review of Resident #43's tracking log showed the resident admitted to the facility on [DATE]. Review of the resident's baseline care plan dated 4/26/24 and his/her medical record showed no documentation that the resident was provided with a copy of the baseline care plan and the resident or his/her responsible party did not sign the baseline care plan to show it was provided to the resident. Review of the resident's admission Minimum Data Set (MDS-a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive, person-centered care plan for one sampled resident (Resident #14) of 13 sampled residents. The facility census was 49 residents. A policy on comprehensive care planning was requested but not provided. 1. Review of Resident #14's admission Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning), dated 5/8/24 showed: -An admission date of 5/1/24. -The resident was on hospice (end of life care). -Diagnoses of dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgment, and impulses) and heart failure (condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen). Review of the resident's Care Area Assessment (CAA-a portion of the MDS that assesses specific aspects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to hold medications according to physician's orders for one supplemental resident (Resident #38) out of five residents sampled for medication review and failed to obtain physician's orders for the care of a colostomy (an alternative exit from the colon created to divert waste through a hole in the colon and through the wall of the abdomen) for one supplemental resident (Resident #43). The facility census was 49 residents. Review of the facility's undated policy titled Physician Medication Orders did not address holding medications. 1. Review of Resident #38's dashboard tab showed the resident admitted to the facility on [DATE]. Review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) dated 3/22/24 showed the following staff assessment of the resident: -Cognitively intact. -Had a diagnosis of high blood pressure. Review of the resident's care plan dated 4/3/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one closed record sampled resident, (Resident #53) had a continuing care provider (the entity or person who will assume responsibility for the resident's care after discharge); a recapitulation of stay (concise summary of the resident's stay and course of treatment in the facility); and reconciliation of medications (process of comparing pre-discharge medications to post-discharge medications by creating an accurate list of both prescription and over the counter medications that includes the drug name, dosage, frequency, route, and indication for use for the purpose of preventing unintended changes or omissions at transition points in care) when he/she was discharged from the facility. The facility census was 49 residents. The facility did not provide a policy for discharges at the time of exit. 1. Review of Resident #53's face sheet showed he/she had been admitted to the facility on [DATE] with the following diagnosis: -Displaced bimalleolar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to identify and intervene in a decline in a resident's condition related to chronic venous hypertension (a disease that causes improper functioning of the vein valves in the leg, resulting in swelling) and congestive heart failure (CHF) for one sampled resident (Resident #12) of 13 sampled residents. The facility census was 49 residents. 1. Review of Resident #12's care plan dated 7/25/23 showed: -The resident needed staff assistance with lower body dressing due to lymphedema. -The resident had CHF and was at risk of the disease process worsening. An intervention included monitoring, documenting and reporting signs and symptoms of CHF including edema. -The care plan lacked information related to the resident's venous hypertension or lymphedema. Review of the resident's physician visit progress notes showed: -On 12/2/23, the resident's Physician (DO)-A documented severe lymphadenopathy (edema) of his/her lower extremities. -On 1/16/24, the resident's Nurse Practitioner (NP)-A documented the resident reported that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide addiction recovery program or psychological services for one supplemental resident (Resident #31) who needed to participate in a recovery program for six months as one of the requirements to be placed on a transplant list for a new liver. The facility census was 49 residents. The facility did not have a policy regarding support groups. 1. Review of Resident #31's dashboard tab showed: -The resident admitted to the facility around two years ago. -Some of the diagnoses the resident had included alcoholic cirrhosis of the liver (destruction and scarring of liver tissue) with ascites (Cirrhosis slows blood flow in the liver which increases pressure in the vein that brings blood to the liver, resulting in fluid accumulation and swelling in the abdomen), anxiety disorder (nervousness, fear, apprehension, and worrying), depression (a mood disorder that consists of intense sadness and a loss of interest or loss of pleasure in activities and/or life), and alcohol abuse, in remission. Review of the resident's physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure antipsychotic drugs (drugs that can be used to treat severe mental illness) were appropriately monitored and as needed (PRN) psychotropic drug (a drug that can affect emotions and behavior, used to treat psychiatric diseases) orders did not extend beyond 14 days without physician rationale for one sampled resident (Resident #8) of 5 residents reviewed for unnecessary medications. The facility census was 49 residents. An undated facility policy titled Behavior Assessment and Monitoring showed: -If a resident was being treated for problematic behavior or mood, the staff were to obtain and document ongoing reassessments of changes in the individual's behavior, mood and function. A policy regarding antipsychotic/psychotropic medication administration was requested on 5/24/24 but was not provided at the time of exit. 1. Review of Resident #8's admission Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning), dated 4/12/24, showed: -An admission date of 4/6/24. -Diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-28 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to hold insulin per physician's orders for one supplemental resident (Resident #38) out of five residents sampled for medication review. The facility census was 49 residents. The facility did not have a policy regarding this citation. 1. Review of Resident #38's care plan dated 4/3/23 showed: -The resident had a diagnosis of diabetes (a deficiency or complete lack of insulin secretion in the pancreas or resistance to insulin). -Instructions to administer medication for diabetes as ordered. Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment tool completed by facility staff for care planning) dated 3/22/24 showed the following assessment of the resident: -Had a diagnosis of diabetes. -Received insulin (a hormone that lowers the level of glucose (a type of sugar) in the blood) shots seven days out of the last seven days. Review of the resident's Medication Administration Record (MAR) and Treatment Administration Record (TAR) dated April 2024 showed: -A physician's order for Trulicity (an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-15 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staffing sheets were posted daily. The facility census was 27 residents. 1. Observation on 9/14/22 at 11:20 A.M. showed no staffing sheets were posted visibly in the front entrance, nurse's station, or dining room for residents and visitors to see. Observation on 9/15/22 at 8:12 A.M. showed no staffing sheets were posted visibly in the front entrance, nurse's station, or dining room for residents and visitors to see. Record review on 9/15/22 at 11:35 A.M. showed: -A white binder with staffing information tucked in with all other binders behind the nurse's station. -The daily staffing sheets only showed care staff assignments and not the daily staffing care staff numbers. During an interview on 9/15/22 at 11:51 A.M. the Administrator said: -He/she posted the daily staffing numbers at the end of the day. -The staffing numbers were posted within the white staffing binder. -He/she was the staffing coordinator for the facility. -He/she was not sure if the daily staffing numbers were posted for visitors to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prevent the buildup of food debris and dust on the floor in the dry goods storage room and under the three reach-in refrigerators; to ensure the filters of the two ceiling vents located in the kitchen at the entrance from North Hall corridor, were free of a heavy dust buildup; and to to ensure a 5 pound (lb) container of sour cream was discarded after its expiration date. This practice potentially affected 27 residents who ate food from the kitchen. The facility census was 27 residents 1. Observations on 9/12/22 from 9:25 A.M. through 12:40 P.M., showed: - Two moon pies of the chocolate cream and the flavor and the oatmeal cream pie flavor were found on the floor of the dry goods storage room. - Two filters in the ceiling vents over entrance way from the North Service Hall with heavy buildup of dust. - A buildup of dust and food debris under the three reach-in fridge. - One 5 lb container of sour cream was in the reach in refrigerator closet to the food preparation table, which was expired on 6/26/22. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-15 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to keep a lid on a trash container in the kitchen during the lunch meal. The facility census was 27 residents. 1. Observation on 9/12/22 on 10:39 A.M., 10:53 A.M., 11:48 A.M., 12:19 P.M., and 1:17 P.M., showed one trash container next to dishwasher was left open without a lid. During an interview on 9/12/22 at 1:17 P.M. Dietary Aide (DA) A said he/she did not know where the lid for that trash container, next to the dishwasher, was located. Record review of the 2009 Food and Drug Administration (FDA) Food Code Chapter 5-501.110 entitled Storing Refuse, Recyclables, and Returnables, showed: Refuse, recyclables, and returnables shall be stored in receptacles or waste handling units so that they are inaccessible to insects and rodents. Chapter 5-501.113 entitled Covering Receptacles, showed: Receptacles and waste handling units for refuse, recyclables, and returnables shall be kept covered: (A) Inside the food establishment if the receptacles and units: (1) Contain food residue and are not in continuous use; or (2)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure handwashing was completed to prevent cross contamination during incontinence care for one sampled resident (Resident #6), wound care for two sampled residents (Resident #21 and Resident #274); failed to ensure infection control monitoring, tracking, and trending was completed; failed to ensure TB (TB - a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, and abnormal lung tissue and function) screening was obtained, completed and documented correctly for three sampled residents (Resident #16, Resident #224 and Resident #4); failed to ensure appropriate infection control practices were used during blood sugar checks for one supplemental resident (Resident #75) out of five resident's sampled for TB and out of 14 sampled residents. The facility census was 27 residents. Record review of the facility's undated Handwashing Policy showed the purpose was to reduce the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-15 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the antibiotic stewardship program was being conducted and reviewed during the last 12 months that included antibiotic usage, infection monitoring, laboratory results, and an overall system for the provision of feedback reports was being done facility wide. The facility census was 27 residents. Record review of the facility's undated Infection Prevention and Control Program showed: -Facility wide surveillance will be performed to identify opportunities to prevent and/or reduce the rate of infection in our residents, employees, and visitors. -Data will be trended internally for historical comparison and reported to the infection prevention committee no less than quarterly. -Surveillance priorities are urinary tract infections, respiratory tract infections, eye, ear, nose, and moth infections, skin infection, gastrointestinal tract infection, and primary blood stream infection. 1. Record review of the facility's infection control manual showed no documentation of an antibiotic stewardship program being conducted or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-15 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an Infection Preventionist was designated and certified in infection prevention and control. The facility census was 27 residents. Record review of the facility's undated Infection Prevention and Control Program policy showed: -The Infection Preventionist was qualified to conduct infection prevention. -He/she would complete the Centers for Disease Control and Prevention (CDC) Long Term Care Infection Preventionist module. 1. During an interview on 9/14/22 at 12:50 P.M. the Minimum Data Set (MDS-a federally mandate assessment tool completed by facility staff for care planning) Coordinator said: -He/she was the designated Infection Preventionist as of 9/12/22. -He/she was not a certified Infection Preventionist. -He/she thought the Director of Nursing (DON) was in charge of infection control prior to Monday, 9/12/22. Record review of the facility's undated infection prevention manual showed: -There was no documentation of who the designated Infection Preventionist was. -There was no evidence of anyone who had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that a monthly group was organized for facility residents and family members that allowed them the opportunity to voice grievances and concerns, this deficient practice had the potential to effect all residents residing in the facility. The facility census was 27 residents. Record review of the Centers for Medicare and Medicaid Services (CMS) memo dated 4/7/22 showed: - CMS will end the specified waivers in two groups, 60 days from issuance of this memorandum and 30 days from issuance of this memorandum. -While the waivers of regulatory requirements have provided flexibility in how nursing homes may operate, they have also removed the minimum standards for quality that help ensure residents' health and safety are protected. -Findings from onsite surveys have revealed significant concerns with resident care that are unrelated to infection control (e.g., abuse, weight-loss, depression, pressure ulcers, etc.). -We are concerned that the waiver of certain regulatory requirements has contributed to these outcomes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to print and distribute quarterly statements for the residents who allowed the facility to manage their resident funds. This practice affected three residents (Resident's #75, #10 and #11) out of 12 sampled residents who allowed the facility to manage their resident funds. This deficient practice had the potential to affect all residents with funds in the facility's resident trust. The facility census was 27 residents. 1. Record review of the financial records of the three sampled resident's showed the absence of quarterly statements. During an interview on 9/14/22 at 11:54 A.M., the Corporate Financial Consultant said: - The records of the previous quarterly statements for the months of January 2022 through March 2022, were not available. -The facility missed sending out the quarterly statements in July for the 3 month quarter of April 2022 through June 2022, because he/she was not there to remind the current Business Office Manager (BOM), who was new at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow facility policies and procedures for checking the employee disqualification listing (EDL) and completing criminal background checks (CBC) and checking the Nurse Aide Registry in accordance with state requirements for two employees sampled for the CBC screening, one employee sampled for the EDL screening and four employees sampled for the Nurse Aide Registry screening out of 10 employees sampled. This deficient practice potentially affected all residents in the facility. The facility census was 27 residents. Record review of the facility Abuse and Neglect Policy updated 11/2017, showed: -Policies and procedures should be consistent with regulatory requirements. -The facility must not hire an employee or engage and individual who was found guilty of abuse, neglect, exploitation, mistreatment or misappropriation of property by a court of law; or who has a finding in the state nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of property, or has had a disciplinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0637 — patternAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Significant Change Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) was completed and submitted when a resident was admitted to Hospice services (end of life care) for three sampled residents (Resident's #224, #325, and #16) out of 12 sampled residents. The facility census was 27 residents. 1. Record review of Resident #325's Physician's Order Sheet (POS) showed he/she was admitted to Hospice services on 8/11/22. Record review of the resident's Center for Medicare and Medicaid Services (CMS) MDS database submissions showed the last assessment was an Entry MDS assessment with an ARD of 6/30/22. Record review of the resident's facility Electronic Medical Record (EMR) showed a Significant Change MDS assessment with an ARD of 8/24/22 in process. The assessment was not completed, validated, finalized, or transmitted. 2. Record review of Resident #224's POS showed he/she was admitted to hospice services on 8/22/22. Record review of the resident's CMS MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to transmit required Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) assessments for four sampled residents (Resident's #325, #224, #15, and #16) and one supplemental resident (Resident #2) out of 12 sampled residents and four supplemental residents. The facility census was 27 residents. Record review of the Resident Assessment Instrument (RAI) Manual, dated 10/1/17 showed: -Comprehensive assessments must be transmitted electronically within 14 days of the Care Plan Completion Date (V0200C2 plus (+) 14 days). -All other MDS assessments must be submitted within 14 days of the MDS Completion Date (Z0500B + 14 days). 1. Record review of Supplemental Resident #2's Centers for Medicare and Medicaid Services (CMS) MDS database submissions showed the last assessment was a Significant Change MDS assessment with an Assessment Reference Date (ARD) of 4/18/22. Record review of the resident's facility Electronic Medical Record (EMR) showed: -A Significant Change MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0642 — patternEnsure a qualified health professional conducts resident assessments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) certified the Minimum Data Set (MDS a federally mandated assessment instrument completed by facility staff for care planning) completion date (Z0500B) was no later than 14 days after the Assessment Reference Date (ARD - A2300) for five sampled residents (Resident's #325, #19, #224, #16, #15) and two supplemental residents (Resident #2, and #3) out of 14 sampled residents and four supplemental residents. The facility census was 27 residents. Record review of the Resident Assessment Instrument (RAI) manual, dated 10/1/17, showed the following: -Z0500B description: MDS Completion Date - date of the RN assessment coordinator's signature, indicating that the MDS is complete; -In accordance with the requirements at 42 CFR 483.20(f)(1), (f)(2), and (f)(3), long-term care facilities participating in the Medicare and Medicaid programs must meet the following conditions: -For all non-admission Omnibus Budget Reconciliation Act of 1987 (OBRA) and Prospective Payment System (PPS) assessments, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Record review of Resident #224's admission Face Sheet showed the resident was admitted to the facility on [DATE] with diagnosis of Malignant Neoplasm (is a cancerous tumor) of unspecified part of right bronchus (is a passage or airway in the lower respiratory tract that conducts air into the lungs) or lung. Record review of the resident's submitted MDS's showed he/she did not have documentation of a current MDS or a significant change MDS for change of condition complete, showing the resident admission to Hospice services. Record review of the resident's Comprehensive Care Plan showed the resident did not have a Hospice Care Plan initiated or implemented after a his/her admission to Hospice services. Record review of the resident's Physician order dated 8/22/22, showed the resident had an order to be admitted into Hospice services of his/her choice. Record review of the resident's progress notes dated 8/22/22 at 5:48 P.M., showed: -He/she was seen by Hospice and had been admitted to Hospice services. -Had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to storage oxygen (O2) nasal cannulas (a device used to deliver supplemental oxygen or increased airflow to a patient or person in need of respiratory help), O2 tubing and breathing treatment masks when not in use, for five sampled residents (Resident #6, #21, #15, #13 and #276) out of 14 sampled residents. The facility census was 27 residents. Record review of the facility's undated Oxygen Cleaning policy and procedure did not show how the oxygen tubing, facemasks and nasal cannulas should be stored. 1. Record review of Resident #6's Face Sheet showed he/she was admitted on [DATE], with diagnoses including heart failure (a chronic, progressive condition in which the heart muscle is unable to pump enough blood to meet the body's needs for blood), urine retention (a condition in which you are unable to empty all the urine from your bladder), diabetes (a disease in which the body ' s ability to produce or respond to the hormone insulin is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the recommendations from the Pharmacist's Drug Regimen Review were obtained and to determine if there were any recommendations that needed a response for follow up for four sampled resident's (Resident #6, Resident #21, Resident #13, and Resident #16). The facility census was 27 residents. 1. Record review of Resident #6's Face Sheet showed he/she was admitted on [DATE], with diagnoses including heart failure (chronic, progressive condition in which the heart muscle is unable to pump enough blood to meet the body's needs for blood), urine retention (condition in which you are unable to empty all the urine from your bladder), diabetes (disease in which the body ' s ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), muscle weakness, stroke, anxiety disorder (a feeling of worry, nervousness, or unease, typically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the recipe for the fried chicken was palatable and to have a mechanism via the resident council process, for residents to state any concerns regarding the palatability of the food. This practice potentially affected at least 25 residents who ate a regular diet from the kitchen. The facility census was 27 residents. 1. Record review of the recipe for 25 servings of fried chicken showed: - 9 pounds of cut up boneless chicken that was thawed. - 2 cups flour. - 1 tablespoon (Tbsp.) +1/4 teaspoon (tsp.) salt. - 1 and 5/8 tsp. paprika. - 1 and 5/8 tsp. black pepper. - Directions: mix the seasonings and flour. Dredge the chicken in seasoned flour. - ¼ cup and 3 Tbsp. whole liquid eggs. - ½ cup + tsp. 2% milk. - Directions: dip the chicken in the egg/milk mixture. - 6 and ¼ ounces bread crumbs. - Directions: Roll chicken in bread crumbs - Place in baking pans and finish in the oven at 325 ºF (degrees Fahrenheit) for 30-35 minutes. Follow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) was completed and submitted timely for two sampled residents (Resident #325 and #224) out of 14 sampled residents. The facility census was 27 residents. 1. Record review of Resident #325's Face Sheet showed he/she was admitted to the facility on [DATE]. Record review of the resident's Physician's Order Sheet (POS) showed he/she was admitted to hospice services (end of life care) on 8/11/22. Record review of the resident's CMS MDS database submissions showed: -An Entry MDS assessment with an Assessment Reference Date (ARD) of 6/15/22. -A Discharge MDS assessment with an ARD of 6/28/22. -The last assessment was an Entry MDS assessment with an ARD of 6/30/22. --NOTE: No documentation of an admission Assessment as of 9/15/22. Record review of the resident's facility Electronic Medical Record (EMR) showed: -An Entry MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a base line care plan consistent with the resident's specific conditions, needs, and risks, to provide effective person centered care that met professional standards of quality of care within 24 hours of admission to the facility for two sampled residents (Resident's #274 and #276) out of 14 sampled residents. The facility census was 27 residents. Record review of the facility's undated policy titled Care Plan-Temporary showed: -Staff were to ensure the resident's immediate care needs were met and maintained by creating a temporary care plan within 24 hours of admission. -Staff were to use the temporary care plan until a comprehensive assessment had been completed. 1. Record review of Resident #274's face sheet showed he/she was admitted [DATE] with the following diagnoses: -Unspecified injury of head. -Contusion (bruise) of the scalp. -Anxiety (a feeling of worry, nervousness, or unease, typically about an imminent event or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure comprehensive care plans were developed to show the health care needs of the residents and interventions to address care needs for two sampled residents (Resident's #15 and #325) out of 14 sampled residents. The facility census was 27 residents. 1. Record review of Resident #15's Face Sheet showed he/she was admitted on [DATE] with diagnoses including respiratory failure (condition that makes it difficult to breathe on your own), Chronic Obstructive Pulmonary Disease (COPD, a chronic inflammatory lung disease that causes obstructed airflow from the lungs), high blood pressure, diabetes (a disease in which the body ' s ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine) and heart failure (a chronic, progressive condition in which the heart muscle is unable to pump enough blood to meet the body's needs for blood).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review,the facility failed to ensure that an ongoing activities program was being completed that met the residents' physical, mental, and psycho-social needs for one sampled resident (Resident #4) out of 14 sampled residents. The facility census was 27 residents. An Activities Policy was requested and not received from the facility at the time of exit. 1. Record review of Resident #4's face sheet showed he/she was admitted to the facility on [DATE] with the following diagnoses: -Lymphedema (swelling of body tissue due to a build-up of fluid). -Cellulitis (an infection of deep skin tissue) of left lower limb. -Anxiety Disorder (a psychiatric disorder causing feelings of persistent anxiety). -Chronic Pain (pain that lasts over three months). During an interview on 9/12/22 at 1:24 P.M. the resident said: -Activities do not normally happen. -The main activity that the facility does was bingo. -The facility used to do a lot more activities, but they stopped for some reason.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident's who admitted to the facility with pressure sores (injuries to skin and underlying tissue resulting from prolonged pressure) had an admission skin assessment, had a description of the wounds, had wound measurements, had the appropriate type and stage of wound documented, had treatment orders for all wounds within four hours of admission, and documentation of the physician being notified of the wounds for one sampled resident (Resident #274) who admitted to the facility on [DATE] with a pressure sores to his/her left buttock, right buttock, and left heel; failed to ensure monitoring to prevent pressure sores by failing to accurately document bathing sheets to show changes in the skin, failing to assess and document weekly skin assessments, failing to notify the physician and obtain physician's orders for wound treatment, failing to monitor, stage, reassess and document the resident's pressure sore once it was identified,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to utilize equipment correctly to prevent harm by not locking the mechanical lift or the wheelchair when transferring one sampled resident (Resident #274) out of 14 sampled residents. The facility census was 27 residents. Record review of the facility's undated policy titled Hydraulic Lift (Hoyer Lift) showed: -Staff were to set the brake on the Hoyer lift before lifting a resident. -Staff were to lock the brakes on the resident's wheelchair before lifting the resident out of, or placing a resident in, a wheelchair. 1. Record review of Resident #274's face sheet showed he/she was admitted [DATE] with the following diagnoses: -Unspecified injury of head. -Contusion (bruise) of scalp. -Anxiety (a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome). -Fever. -Alzheimer's disease (progressive mental deterioration that can occur in middle or old age, due to generalized degeneration of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to change a Peripherally Inserted Central Catheter (PICC line- a thin, soft, long catheter (tube) that is inserted into a vein in the arm, leg or neck. The tip of the catheter is positioned in a large vein that carries blood into the heart. The PICC line is used for long-term intravenous (IV) antibiotics, nutrition or medications, and for blood draws) dressing and to create a baseline care plan for the PICC line for one sampled resident (Resident #276) out of 14 sampled residents. The facility census was 27 residents. Record review of IV-therapy.net's undated article titled Policy and Procedure for PICC Line or Midline Catheter Dressing Change showed: -The dressing for a PICC line or midline catheter was required to be changed every seven days and as needed when the dressing was loose, damp, or soiled. Record review of sos.mo.gov's regulation titled Missouri Secretary of State: Code of State Regulations: 20 CSR 2200-6.030 Intravenous Infusion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain physician orders; to complete a safety assessment for the use of one-half bed side rail (is a adjustable metal or ridge plastic bar placed on the bed); to update the care plan for the use of side rails; and to have documentation of ongoing monitoring during the use of the bed side rail and for the safety of one sampled resident (Resident #13) out of 14 sampled residents. The facility resident census of 27 residents. Requested the facility's Side Rail-Restraint policy and was not provided at the time of exit. 1. Record review of Resident #13 admission Face-Sheet showed he/she was admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis of: -Muscle weakness. -Alzheimer's disease (a slowly progressive disease of the brain that is characterized by impairment of memory and eventually by disturbances in reasoning, planning, language, and perception). -Seizure (a hyperexcitation of neurons in the brain leading to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was prepared in a manner appropriate for one sampled resident (Resident #16) out of 14 sampled residents. The facility census was 27 residents. Record review of the International Dysphagia Diet Standardization Initiative (IDDSI) article Complete IDDSI Framework Detailed Definitions dated July 2019 showed a soft diet: -Could not contain any regular dry bread, sandwiches, or toast of any kind. -Could not contain food with a floppy textures as it would be a choking risk; if they are not chewed into small pieces they become thin and wet and can form a covering over the opening of the airway, stopping air from flowing. Record review of the facility's policy titled Soft Diet dated 7/14/21 showed this type of diet excluded toast. Record review of drugs.com article titled Soft Diet dated 8/31/22 showed toast and corn were not approved for this type of diet. 1. Record review of Resident #16's Face Sheet showed he/she was admitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to RELIANT CARE MANAGEMENT — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 1.6 | -0.6 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 3 of 5 | 2.4 | +0.6 vs chain |
The other 33 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| RCG INC | Organization | INDIRECT OWNERSHIP INTEREST | since 01/25/2025 |
| DESTEFANE, RICHARD | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 01/25/2025 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/25/2025 |
| ARSHAD, ABDULLAH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/25/2025 |
| PAGE, WESLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/25/2025 |
| ODESSA RE ASSOCIATES, L.L.C. | Organization | ADP OF THE SNF | since 01/25/2025 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Organization | ADP OF THE SNF | since 01/25/2025 |
| TLG II LLP | Organization | ADP OF THE SNF | since 01/25/2025 |
CMS files one row per role, so the 12 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $42K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265501. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.