Wellsville Health Care Center
250 E Locust, Wellsville, MO 63384 · For profit - Limited Liability company · 112 certified beds · (573) 684-2002 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- it has 1 actual-harm citation
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $20,642 in federal fines (most recent 2025-07-24)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (62%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.2% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.0% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 67.1% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.7% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.0% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 43.2% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 65.3% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.0% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 14.9% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 41.6% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 21.7% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 22.9% | 26.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.1% | 13.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.28 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.09 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 16.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 16.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 12.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 12.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 112 beds and averages 65.7 residents a day — about 59% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.12 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.26 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.85 hrs/resident/day on weekends vs 2.22 on weekdays — 17% thinner on weekends. RN hours go from 0.29 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 5 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 11 most serious are shown; the remaining 36 are one tap away and print in full.
- Actual harm · G2025-07-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to ensure three residents' (Resident #3, #4, and #5) out of nine sampled residents remained free from physical abuse when Resident #2 who had a history of physical aggression physically assaulted the residents. The facility census was 65.1. Review of the facility's Abuse and Neglect policy, revised 06/12/24, showed staff are directed as follows:-Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish which can include residents and staff;-Physical abuse is purposefully beating, striking, wounding, or injuring which includes but not limited to hitting, slapping, punching, biting, and kicking;-Facility will develop a policy for screening and training of employees, protection of residents, prevention of incidents, identification, and reporting of abuse. Facility will identify, correct, and intervene in abuse situations, protect resident from harm, identify and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to provide the services of a full-time Director of Nursing (DON) 24 hours a day, seven days a week with an average daily occupancy of 60 or more residents. The facility census was 62. 1.Review showed the did not provide a policy for DON coverage. 2.Review of the Facility Assessment, dated 07/07/25, showed staff documented an average daily census of 62.3.Review of the facility nursing staff daily logs and facility daily census showed: -08/08/25: Facility census 66; from 6:00 A.M., to 6:00 P.M., the DON worked as the charge nurse;-08/09/25: Facility census 65; from 6:00 A.M., to 6:00 P.M., the DON worked as the charge nurse;-08/10/25: Facility census 65; from 6:00 A.M., to 6:00 P.M., the DON worked as the charge nurse;-08/14/25: Facility census 64; from 6:00 A.M., to 6:00 P.M., the DON worked as the charge nurse;-08/15/25: Facility census 65; from 6:00 A.M., to 6:00 P.M., the DON worked as the charge nurse;-08/17/25: Facility census 65; from 6:00 P.M., to 08/18/25 6:00 A.M., the DON worked as the charge nurse;-08/21/25:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-08 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to ensure there was a licensed nurse onsite to provide necessary nursing care and services 24 hours a day, seven days a week. The facility census was 65. 1. Review of the Facility's policies showed staff did not provide a policy for Licensed Nurses. Review of the Facility Assessment, dated 04/18/25, showed staff documented the facility required three Licensed Practical Nurses (LPNs) daily. Review of the Nurse Staff Schedule, dated October 2024, showed staff did not ensure 24-hour a day licensed nurse coverage on: -10/19/24 for 11 hours and 18 minutes; -10/20/24 for 15 hours and 52 minutes; -10/27/24 16 hours; -10/28/24 6 hours. Review of the Nurse Staff Schedule, dated November 2024, showed staff did not ensure 24-hour a day licensed nurse coverage on: -11/02/24 for 17 hours and 26 minutes; -11/03/24 for 9 hours and 30 minutes; -11/06/24 for 6 hours; -11/08/24 for 8 hours and 25 minutes; -11/17/24 for 4 hours and 34 minutes; -11/19/24 for 2 hours and 37 minutes; -11/20/24 for 11 hours and 21 minutes; -11/21/24 for 11 hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-08 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to provide the services of a Registered Nurse (RN), for at least eight consecutive hours per day, seven days a week. The facility census was 65. 1. Review of the facility's RN policy, revised on 04/30/24, showed the facility will utilize the services of a RN for at least eight consecutive hours per day, seven days per week. Review of the facility Payroll Based Journal (PBJ), a method to collect auditable and verifiable staffing data from nursing facilities, report for Fiscal Year 2024, Quarter 4 (October 1 through December 31) showed triggers for no RN hours for 10/13, 10/15, 10/19, 10/21, 10/26, 10/27, 11/02, 11/24, and 12/02. Review of the Facility Assessment, dated 04/18/25, showed staff determined one Registered Nurse (RN) should be staffed daily. 2. Review of the facility's RN staff schedule, agency schedule, and PBJ submitted RN hours, dated October 2024, showed the facility did not have an RN in the building, for eight consecutive hours on 10/06/24, Sunday 10/13/24, Tuesday 10/15/24, Saturday 10/19/24, Monday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility staff failed to store food in a manner to prevent potential contamination, out-dated use and the reuse of single-service food containers. Facility staff failed to maintain kitchen equipment and floors clean and in good repair. Facility staff failed perform hand hygiene as often as necessary to prevent cross-contamination. Facility staff failed to allow sanitized dishes to air dry prior to stacking in storage to prevent the growth of food-borne pathogens. Facility staff also failed to properly contain waste and refuse to prevent the harboring and/or feeding of rodents and pests when the facility failed ensure indoor waste containers remained covered when not in actual use. These failures have the potential to affect all residents. The facility census was 65. 1. Review of the facility's Dietary-Equipment Operations, Infection Control, and Sanitation Policy, dated 02/02/24, showed: -A cleaning schedule shall be posted with task designated to specific positions in the department; -All task shall be addressed as to frequency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to develop and implement complete policies and procedures for the inspection, testing and maintenance of the facility's water systems to inhibit the growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD) (a serious type of pneumonia (lung infection) caused by Legionella bacteria, which places all residents at risk of exposure which could lead to illness. Facility staff failed to use enhanced barrier precautions (EBP) (an infection control practice that requires staff to wear personal protective equipment (PPE), gowns, gloves and/or eye protection, for two residents (Resident #6 and #56) of six sampled residents, failed to use appropriate infection control procedures to prevent the spread of bacteria or other infectious causing contaminants when staff failed to use a barrier, proper hand hygiene and glove usage during wound care for two residents (Resident #18 and #6) of three sampled residents, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed maintain a safe, clean, comfortable and homelike environment, when staff failed to ensure resident areas were in good repair, failed to maintain the interior of the building and failed to maintain equipment. The facility census was 65 with a capacity of 112. 1. Review of the policies provided by the facility showed the records did not contain a policy related to upkeep of the facility's physical environment. 2. Observation on 05/05/25 at 11:33 A.M., showed resident occupied room [ROOM NUMBER] with black scuff marks along the wall under the window. Observation on 05/05/25 at 11:42 A.M., showed resident occupied room [ROOM NUMBER] with damaged drywall between the residents beds around the call light outlet; the light missing above the mirror in the room with capped wires exposed, and several holes and damaged dry wall above the sink. Observation on 05/05/25 at 11:48 A.M., showed resident occupied room [ROOM NUMBER] with four tiles between…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, facility staff failed to check the Employee Disqualification List (EDL), Family Care Safety Registry (FCSR), or complete a Criminal Background Check (CBC) for two sampled employees (Certified Nurse Aid (CNA) R, and Nurse Aide (NA) S), out of eight sampled newly hired employees. The facility failed to check the NA Registry for seven employees (Housekeeper T, Dietary Aide U, CNA V, CNA R, Licensed Practical Nurse (LPN) D, NA S and Registered Nurse (RN) E) out of eight sampled employees. The facility census was 65. 1. Review of the facility's policy titled Abuse and Neglect, dated 06/12/24, showed potential employees are screened for a history of abuse, neglect or mistreating of residents. 2. Review of the facility's policy titled Screening - Applicant, Employee, Volunteer and Vendor, date 05/14/24, showed Human Resources (HR) will conduct the following screens on potential employees prior to hire: -Criminal history using the request for Criminal Records Check, a CBC should be done through the Missouri Highway Patrol; -FCSR registration and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to provide written information to the resident and/or the resident's representative of the bed hold policy at the time of transfer to the hospital for seven residents (Resident #4, #5, #14, #25, #28, #56, and #57) out of 24 residents sampled. The facility census was 65. 1. Review of the facility's policy titled Bed Hold, revised 11/06/23, showed when a resident is discharged to the hospital or goes on therapeutic leave, the facility will provide the resident or their legal representative a copy of the bed hold policy. Review of the facility's policy titled Resident Transfer/Discharge, Immediate Discharge, and Therapeutic Leave, revised 05/15/24, showed before any resident is transferred or discharged the facility must notify the resident and/or representative the reason for discharge in writing, and a copy of the bed hold policy. Documentation of the bed hold policy being provided to the resident and/or representative must be put in the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to review and update the plan of care with changes in the residents' care needs for ten residents (Residents #3, #4, #5, #6, #7, #10, #18, #25, #34, and #56) out of 20 sampled residents. Facility staff failed to hold care conferences for three residents (Resident #3, #10, and #21). The facility census was 65. 1. Review of the facility policy titled Comprehensive Care Plans, dated 10/31/24, showed the care planning process will include an assessment of the resident's strengths and needs, and will incorporate the resident's personal and cultural preferences in developing goals of care. The comprehensive care plan will be prepared by an interdisciplinary team that includes, but is not limited to the attending physician, a registered nurse, a nurse aide, a member of the food and nutrition services staff, the resident and the resident's representative to the extent practicable, as well as the activities director, social services director, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to communicate pharmacy recommendations to the physician for four residents (Resident #6, #10, #18, and #34) to prevent or minimize adverse consequences related to medication therapy to the extent possible out of 20 sampled residents. The facility census was 65. 1. Review of facility policy titled Pharmacy Services Policy, dated 05/18/24, showed the facility will employ or obtain the services of a licensed pharmacist who provides consultation on all aspects of the provision of pharmacy services in the facility. The pharmacist is responsible for helping the facility obtain and maintain timely and appropriate pharmaceutical services that support resident's healthcare needs, goals and quality of life that are consistent with current standards of practice and meet state and federal requirements. Review of the facility policy titled Medication Monitoring Policy, dated 05/18/24, showed this facility takes a colloborative, systematic approach to medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · E2025-05-08 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to ensure nurse aides (NA) received the required 12 hours of training annually. The facility census was 65. 1. Review of the facility's policies showed staff did not provide a policy for staff training. Review of the Facility Assessment, dated 04/18/25, showed staff were to have the following trainings annually: Preventing, Recognizing, and Reporting Abuse; Resident Rights; Health Insurance Portability and Accountability Act (HIPAA); Culture change- person centered care; Infection control; Dementia management; Disaster planning and procedures; and Caring for residents with Alzheimer's, dementia, mental illness, and specialized care. Review of the facility's Census and Condition of Residents, dated 05/06/25, showed staff documented twelve residents resided in the facility with diagnoses of dementia and/or Alzheimer's disease. Review of the facility's Training log, dated June 2024, showed the log did not contain documentation that NAs had been provided or completed further education. During an interview on 05/08/25 at 11:36…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to accommodate resident needs and preferences, when staff failed to supply the correct size briefs for one resident (Resident #3) of four sampled, and failed to maintain a sit-to-stand lift (mechanical lift used for residents who can bear their own weight) in good repair for one resident (Resident #5) of four sampled residents. The facility census was 65. 1. Review of the facility's policy titled Resident Rights - Missouri, revised 07/05/23, showed residents have the right to reside and receive services with reasonable accommodation of individual needs and preferences, and the right to participate in his/her care. 2. Review of Resident #3's Annual Minimum Data Set (MDS), a federally mandated assessment tool, dated 03/05/25, showed staff assessed the resident as cognitively intact, diagnoses of an irregular heartbeat, heart failure, insomnia, depression, anxiety and diabetes, and incontinent of bowel and bladder. Review of the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, licensed staff failed to ensure medications were monitored and stored in a safe and effective manner. Licensed staff failed to remove and discard discontinued medication and improperly labeled medication from one sampled medication cart. The facility census was 65. 1. Review of the facility's policy titled Medication Storage Policy, dated 05/18/25, showed all medication rooms are routinely inspected by the consultant pharmacist for discontinued, outdated, defective, or deteriorated medications with worn, illegible, or missing labels. These medications are destroyed. Review of the facility's policy titled Administration of Insulin Policy, dated 05/14/25, showed insulin pens once opened should be disposed of after 28 days or according to manufacturer's recommendation. When administering insulin check the date on the pen and discard if expired. 2. Observation on 05/05/25 at 9:02 A.M., showed the nurse's medication cart contained: -Two Vials of Vitamin B Intramuscularly (IM) injection 1000 Micrograms (MCG)/milliliter (ml) with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, facility staff failed to report an allegation of sexual abuse between two residents (Resident #1 and Resident #2) to the Department of Health and Senior Services (DHSS) within the two hour timeframe. The facility census was 57. 1. Review of the facility's Abuse and Neglect policy, revised 6/12/24, showed an alleged violation of abuse, neglect, exploitation, or mistreatment, including injuries of an unknown origin and misappropriation of resident property will be reported immediately, but no later than two hours if the alleged violation involves abuse or has resulted in serious bodily injury and twenty four hours is the alleged violation does not involve abuse and has not resulted in serious bodily injury. Review of the DHSS complaint/facility self-report database showed facility staff did not report the resident's allegation of sexual abuse to DHSS after the resident reported his/her allegation to facility staff. During an interview on 3/18/25 at 12:00 P.M., the Director of Nursing (DON) said the incident was reported to the state agency when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-18 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to follow their Abuse and Neglect Policy when staff failed to investigate an allegation of resident to resident sexual abuse. The facility census was 57. 1. Review of the facility's Abuse and Neglect policy, revised 6/12/24, showed an alleged violation of abuse, neglect, exploitation, or mistreatment, including injuries of an unknown origin and misappropriation of resident property will be reported immediately, but no later than two hours if the alleged violation involves abuse or has resulted in serious bodily injury and twenty four hours if the alleged violation does not involve abuse and has not resulted in serious bodily injury. It directs the Administrator or designee will at a minimum: -Investigate all allegations and types of incidents; -Call 911; -Notify the attending physician, resident's family/legal representative, and medical director; -Monitor and document the resident's condition, including response to medical treatment or nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-06 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to prevent the misappropriation of funds for one resident's (Resident #1) when the former administrator requested and accepted $800 from the resident's digital wallet service application account into the administrators personal digital wallet service application account. The facility census was 47. The administrator was notified on 10/22/24 of past Non-Compliance which occurred on 4/29/24. On 10/11/24 Resident #1 reported he/she sent the former Administrator $800 to his/her personal digital wallet service application account to pay a bill owed to the facility and the money was not applied to the resident's bill. Upon discovery on 10/11/24 staff reported the allegation of misappropriation, started an investigation, and inserviced staff on misappropriation of resident funds. Staff corrected the deficient practice on 10/18/24. 1. Review of the facility's Abuse and Neglect Policy, revised 11/28/16, showed misuse of funds/property defined as the misappropriation or conversion of a consumer's funds or property for another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide a clean, comfortable and homelike environment for residents, when staff failed to maintain floors, windows, and equipment in resident rooms clean and in good repair. The facility census was 45. 1. The facility did not provide a policy for staff to report environmental concerns. 2. Observation on 9/17/24 at 10:30 A.M, showed the 100 hall floors contained multiple areas of debris. Observation on 09/25/24 at 9:09 A.M., showed the 100 hall floors contained dead bugs, a dried sticky substance, and debris. 3. Observation on 9/17/24 at 10:32 A.M, showed the 200 hall floors contained multiple areas of debris. Observation on 09/25/24 at 9:12 A.M., showed the 200 hall floors contained dead bugs, a dried sticky substance, and debris. 4. Observation on 9/17/24 at 10:34 A.M, showed the 300 hall floors contained debris. Observation on 09/25/24 at 9:20 A.M., showed the 300 hall floors contained dead bugs, a dried sticky substance, and debris.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-04 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to designate a person to serve as the Director of Food and Nutrition Services with the appropriate qualifications, when the facility did not employ a qualified dietitian or other clinically qualified nutrition professional full-time. The census was 38. 1. Review of facility provided policies showed staff did not provide a policy related to the qualifications of kitchen staff. Review of the Dietary Manager's (DM) personnel record showed the DM hire date as a part time cook in February 2023. Review showed the record did not contain documentation of when the DM assumed the DM role. The record did not contain documentation of previous food service experience or food service management certification. During an interview on 04/02/24 at 9:22 AM , the DM said he/she started as a part time cook in February of 2023 and became the DM in March of 2024. The DM said he/she worked as a DM for a couple of years in another facility. The DM said he/she was not a Certified Dietary Manager and never completed any type of food service training.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-04 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to serve food in accordance with the nutritionally calculated recipes and menus. Facility staff failed to ensure meal substitutions were reviewed by the facility's dietitian or other clinically qualified nutrition professional for nutritional adequacy. The census was 38. 1. Review of facility provided policies showed they did not contain a policy related to food service. 2. Observation on 04/02/24 at 9:00 A.M., showed an always available menu posted in the resident dining room. The menu showed: -Hamburger or cheeseburger; -Grilled cheese special (sandwich with a side of cottage cheese); -Peanut butter and jelly special (sandwich with a side of cottage cheese); -Deli meat and cheese sandwich; -Side dishes included vegetable of the day, cottage cheese and salad of the day. Review of the facility's Week At a Glance menu showed on 04/02/24, staff were to serve spaghetti with meat sauce, parmesan baked zucchini, [NAME] fruit crisp, breadstick…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to maintain kitchen cleanliness in a manner to prevent potential food contamination. Facility staff failed to sanitize kitchen wares in a manner to prevent contamination. Facility staff failed to maintain and serve food at temperatures adequate to prevent food borne illness. The facility staff failed to ensure the ice machine, used to supply ice to residents, drained through an air gap to prevent cross-contamination. The facility census was 38. 1. Review of facility provided policies showed staff did not provide a policy related to kitchen cleaning. Review of the End of Shift Cleaning checklists for aide and cook , dated March (no year indicated), showed the checklist included clean work station for both aides and cooks. Review showed the checklists did not specify stand mixer, microwave or cleaning of any specific equipment items. Observation on 04/2/24 from 9:20 A.M., through 1:15 P.M., showed: -The stand mixer uncovered and an accumulation of dried food debris on the mixer and the table around the base of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-04 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interviews, the facility administration failed to develop or maintain operational policy to guide the day-to-day operation of the facility. This failure had the potential to effect all staff and residents in the facility. The facility census was 38. 1. Review of facility records showed the records did not contain a guide for the day-to day functions of the facility. During an interview on 04/04/24 at 8:59 A.M., the administrator said he/she became aware the facility did not have a policy in the second week of March 2024. The current owners of the facility did not leave a policy and he/she did not develop new policy. During an interview on 04/04/24 at 1:48 P.M., the Director of Nursing (DON) said he/she did not have an answer as to why there were not policy's. The DON said there used to be a policy book kept but it couldn't be found. The DON said the facility should not be operated without a guiding policy in place.
- Potential for harm · F2024-04-04 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to implement an Antibiotic Stewardship Program with a system to monitor antibiotic use. The facility census was 38. 1. Review of the policies provided by the facility showed the facility did not provide a policy on antibiotic stewardship. 2. Review of the facility's Infection Control program showed the facility did not have an antibiotic stewardship program and did not contain a previous record of an antibiotic stewardship program. During an interview on 04/03/24 at 09:31 A.M., the Infection Preventionist said he/she was new to the position and the previous Infection Preventionist left suddenly. The Infection Preventionist said at this time there is not an antibiotic stewardship program, nor are there any records. The Infection Preventionist said the previous Infection Preventionist had removed all records and programs. During an interview on 04/05/24 at 01:47 P.M., the Director of Nursing (DON) said the facility lost all records for the infection prevention program including the antibiotic stewardship program. The previous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Base on observations, interviews and record review, facility staff failed to close the computer screens from view which showed resident information when left unattended. The facility census was 38. 1. Review of the facility's policies showed staff did not provide a policy for privacy or resident rights. 2. Observation on 04/02/24 at 11:21 A.M., showed a computer kiosk on the wall next to the dining room open with resident information exposed. Observation showed staff and residents passed by the screen. Observation on 04/03/24 at 09:15 A.M., showed a computer screen open on top of a unattended medication cart outside of room [ROOM NUMBER]. Observation showed the computer contained private information visible to staff and residents. Observation on 04/04/24 at 8:50 A.M., showed a computer screen open on top of a unattended medication cart with residents private information visible to staff and residents. During an interview on 04/04/24 at 8:54 A.M., Certified Medication Technician (CMT) I said he/she should have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide a sanitary, comfortable and homelike environment on the 200 hallway spa/shower room, when staff failed to replace missing and/or loose baseboard on two walls and failed to keep the bathtub free from fall mats, wheelchair cushions and wheelchair leg pedals. Facility staff failed to provide a comfortable and homelike environment for residents, when staff failed to maintain walls, floors, doors, in good repair in the 100 hall. The facility census was 38. 1. Review of the facility's policies showed staff did not provide a policy for environmental repairs, facility cleaning or homelike environment. 2. Observation on 04/01/24 at 08:39 P.M., showed the shower/spa room on the 200 hallway with a brown dried substance on the toilet, a bathtub full of various items including fall mats, wheelchair cushions, wheelchair pedals, and loose/missing baseboard on two walls. Observation on 04/04/24 at 08:19 A.M., showed the shower/spa room on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to meet professional standards of quality when staff failed to prime a insulin pen prior to insulin administration for three (Resident #6, #15, and #17) of three sampled residents and failed to ensure one resident (Resident #16) out of eight sampled residents Prothrombin and International Normalized Ratio ((PT/INR) blood test shows how long it takes to form a blood clot) and digoxin level (blood test to monitor for drug toxicity) were obtained as ordered. The facility census was 38. 1. Review of the facility's policies showed the facility did not provide a policy for insulin pens or insulin administration. Review of https://www.lillyinsulinlispro.com, Lispro Kwikpen Instructions for use, dated 09/2023, showed: -Prime the pen before each injection. Priming your Pen means removing the air from the needle and cartridge that may collect during normal use and ensures that the pen is working correctly. If you do not prime before each injection, you may get too much or too little insulin; -To prime, turn the dose knob to select 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to complete the inspection of bed frames, mattresses, and bed rails as part of a regular maintenance program to ensure bed rails/grab bars were properly secured. Facility staff failed to obtain consents for the use of bed rails for three (Resident #6, #12, and #33) residents of 17 sampled residents and failed to obtain a physician's order for the use of bed rails for one of 17 sampled residents (Resident #12), and failed to complete bed rail use assessments for two of 17 sampled residents (Resident #6 and #12). The facility cenus was 38. 1. Review of the Facility's Side Rails policy, dated 01/23/23, showed staff are instructed as follows: -Side rails are only permissible if they are used to treat a resident's medical symptoms or to assist with a mobility and transfer of residents; -An assessment will be made to determine the resident's symptoms or reason for using side rails and will be reviewed quarterly, to include but not limited to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to ensure nursing staff had the appropriate skills and competencies to meet the care needs for the residents by not providing in-services, re-evaluating and documenting skills and competencies on a regular basis for each employee received the required 12 hours in-service education annually. The facility census was 38. 1. Review of the facility policies provided did not contain a policy on staff annual education or in-service requirements. Review of the facilities in-service annual training did not contain documentation skills and competencies to meet the care needs for the residents. During an interview on 04/04/24 at 01:34 P.M., the Director of Nursing (DON) said he/she is new to the position, but the prior DON kept a an inservice binder in the administrator's office The DON said the binder is no longer there and did not know where it went. He/She said since the prior DON is not there anymore, he/she is not sure who is ensuring education is completed. During an interview on 04/04/24 at 02:12 P.M., the administrator said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #13) out of two sampled residents received food in the proper form in accordance with their physician's orders. The facility census was 38. 1. Review of facility provided policies showed staff did not provide a policy related to pureed diets. Review of Resident #13's Significant Change of Status Minimum Data Set (MDS), a federally mandated assessment tool, dated 04/02/24 showed staff assessed the resident as cognitively impaired with a diagnosis of dementia. Review of the Physician Order Sheet (POS) showed an order, dated 03/19/24, for a puree texture, regular/thin consistency diet. Review of the resident's care plan, dated 02/26/24, showed the care plan did not contain direction for diet consistency. Review of the resident diet roster, dated 03/29/24, showed the resident's diet type listed as regular diet and regular texture. Observation on 04/02/24 at 12:30 P.M., showed the resident at the dining room table with a plate of regular consistency, not pureed, spaghetti and green…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, facility staff failed to conduct, document, or create a thorough facility-wide assessment to determine what resources are necessary to care for residents during both day-to-day operations and emergencies. The facility census was 38. 1. Review of facility's records showed staff did not provide a policy or guidance to develop a facility assessment. During an interview on 04/03/24 at 9:12 A.M., the administrator said the facility has no facility assessment and the previous administrator did not leave one. I have no explanation for why the assessment is not done and did not know it was required. During an interview on 04/04/24 at 1:48 P.M., the Director of Nursing said I do not know why we there is no facility assessment done. It probably should be done to operate the facility correctly.
- Potential for harm · Ecited before2024-04-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to develop and implement complete policies and procedures for the inspection, testing, and maintenance of the facility's water system to inhibit the growth of waterborne pathogens and reduce the risk of outbreak of Legionnaire's Disease (a serious type of lung disease caused by Legionella bacteria) (LD). Facility staff failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, when staff failed to use appropriate hand hygiene during blood glucose monitoring and insulin administration for two of four residents (Resident #6 and #15), failed to wear gloves during insulin administration for one of four residents (Resident #6), failed to cleanse a glucometer between two of four sampled residents (Resident #6 and #15). The facility census was 38. 1. Review of the Centers for Medicare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to document the administration of the pneumococcal (lung inflammation caused by bacteria or viral infection) vaccine for two residents (Resident #4 and #35) out of six sampled residents and failed to document the administration of the influenza (contagious respiratory infection caused by a virus) vaccine for two residents (Resident #35 and #37) of six sampled residents. The facility census was 38. 1. Review of the facility's policies showed staff did not provide a policy for pneumococcal vaccines or influenza vaccines. Review of the Center for Disease Control (CDC) guidelines, dated 03/15/23, showed the following: -People age [AGE] or older who have no pneumococcal vaccines should receive 20 valent pneumococcal conjugate vaccine (PCV20) or 15 valent pneumococcal conjugate vaccine (PCV15), and then one year later pneumococcal polysaccharide vaccine (PPSV23); -People age [AGE] through 64 who have no pneumococcal vaccines should receive PCV20 or PCV1, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to develop and implement policies and procedures to ensure each resident was offered the COVID-19 (a highly contagious virus that causes serious illness or death) vaccine. Failed to ensure the residents' medical records included documentation which indicated the resident or resident representative was provided education regarding the benefits and potential risks associated with COVID-19 vaccine, and each dose of COVID-19 vaccine administered to the resident or if the resident did not receive the COVID-19 vaccine due to medical contraindications or refusal) for three residents (Resident #4, #35, and #37) of six sampled residents. The facility census was 38. 1. Review of the Centers for Disease Control (CDC) COVID-19 Long-Term Care (LTC) Residents guidance, dated 9/25/23, showed: -CDC recommends everyone aged five years and older including people who live in long term care settings, get one updated COVID-19 vaccine; -People who are moderately or severely immunocompromised can get additional COVID-19 vaccines; -People who live…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, facility staff failed to maintain an accurate accounting system that assured the resident fund bank statement matched the reconciliation for the same month for February 2023, March 2023, and May 2023. This had the potential to affect all residents that had funds entrusted to the facility on the residents' behalf. The facility census was 38. 1. Review of the facility's policies showed staff did not provide a policy for resident funds, reconciliation of resident funds, or surety bond. Review of the facility's accounting records, dated 02/2023 showed the record did not contain a bank statement for February 2023. Review of the facility's accounting records, dated 03/2023 showed the record did not contain a bank statement for March 2023. Review of the facility's Bank Statement, dated 05/31/2023 showed: -A beginning balance of $41,771.92; -An ending balance of $41,598.39. Review of the facility's Reconciliation, dated 05/23, showed the bank statement with an ending balance of $41,598.39. Review showed the reconciliation did not contain a final total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide interventions to relieve one resident (Resident #192) pain out of one sampled resident. The facility census was 38. 1. Review of the policies provided by the facility showed the staff did not provide a policy for pain management or baseline care plans. 2. Review of Resident #192's medical record showed: -The resident admitted to the facility on [DATE]; -Diagnosis of leg wound; -Did not contain a documented, initiated, completed baseline care plan to include pain interventions. Review of the resident's hospital discharge records, dated 04/01/2024, showed the records did not contain orders for pain managment. Review of the Pain assessment dated [DATE] showed: -Currently complains of pain; -History of pain; -Used prescribed pain medications in the past; -Rated pain a four on a 1-10 scale (ten the worst pain imaginable). Review of the nurse notes, dated 04/01/24 through 04/04/24, showed: -On 4/3/24 at 02:07 P.M., tolerated left leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0774 — isolatedHelp the resident with transportation to and from laboratory services outside of the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to assist two residents (Resident #33 and #35) of two sampled residents assistance with transportation arrangements to and from their source of service. The facility census was 38. 1. Review of the policies provided by the facility showed the facility did not have a policy on transportation and resident appointments. 2. Review of Resident #33's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 03/29/24 showed the resident as cognitively intact with diagnosis of migraine headache. Review of the resident's Physician Order Sheet (POS), dated 04/03/24, showed an order for a neurology consult dated 08/09/23 and 12/19/23 Review of the residents nurse notes, dated 07/13/23 through 04/04/24, showed staff documented: -On 08/09/23, resident seen by the physician, consult neurology; -On 11/14/23, new orders received to consult neurology and transportation made aware. During an interview on 04/02/24 at 08:42 A.M., the resident said he/she has needed to see a neurologist since last fall but the facility has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility staff failed to ensure the ice bin drained through an air gap, failed to change water filters according to manufacturer's instructions, failed to maintain the kitchen environment in a clean and sanitary manner, and failed to perform hand hygiene as often as necessary. Facility staff also failed to cover kitchen trash cans when not in use, to properly store open food to prevent cross contamination and outdated usage, and to maintain kitchen equipment in safe working order. This failure had the potential to affect all facility occupants. The facility census was 41 with a capacity of 112. 1. Review of the facility's Ice Maker policy, dated May 2015, showed the policy did not address the ice machine was to drain through an air gap. Observation on 3/27/23 at 1:20 P.M., showed the ice machine, located in the closet near the nurses station, did not drain through an air gap. During an interview on 3/27/23 at 1:21 P.M., the maintenance director (MD) and the maintenance director supervisor (MDS) said the maintenance director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, facility staff failed to maintain a clean, comfortable and homelike environment. Facility staff failed to maintain resident restrooms free of floor discolorations and missing toilet bolt covers and caulk at the base of the toilet. In addition, the facility staff failed to maintain resident rooms free of chipped paint and discolored, chipped or missing floor tiles. The facility census was 41. 1. Review of the policies provided by staff showed staff did not provide a Facility Maintenance Policy. 2. Observation on 3/26/23 at 11:06 A.M., showed the bedroom wall for room [ROOM NUMBER] had paint stripped off the wall in two strips approximately one inch by twelve inches, two tiles missing under the sink, other floor tiles with chips and cracks, and the restroom for room [ROOM NUMBER] had a rust discoloration on the floor around the base of the toilet, missing caulk around the base of the toilet, and uncovered toilet bolts. Observation on 3/26/23 at 11:13 A.M., showed the restroom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility to provide an ongoing activity program to meet the needs, interests, and physical, mental and psychological well-being for for seven sampled residents (Resident #1, #2, #3, #11, #14, #21, and #23). The facility census was 41. 1. Review of the facility's Role of the Activity Director from Activity/Recreational Therapy Manual, Section 1, dated March 2012, showed the following: -The activity director provided a key role in enhancing the quality of a resident's daily life. The activity director plans and promotes meaningful activities based on the resident's interest and desire to provide a more homelike atmosphere in the facility. Review of the activity calendar provided by the facility, for the week of Sunday, March 26th through Wednesday, March 29th during annual survey, showed the following: Sunday 26th -No activities on the calendar. Monday 27th -6am Coffee Social; -10am Music & Reminisce; -2pm One-on-one visit. Tuesday 28th -6am Coffee Social; -10am…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review facility staff failed to ensure the activities program was directed by a qualified professional. The census was 41. 1. Review of Activity Director Job Description, Orientation Manual, Section 2, dated May 2006, showed: Minimum Qualifications - Activity Director Certification. During an interview on 3/29/23 2:48 P.M., the Activity Director (AD) said he/she does not have any certifications or formal training and has held the title of Activity Director since September 2022. He/She said they did not know they needed to be certified in order to be given the job. During an interview on 3/29/23 at 4:00 P.M., the Administrator said the AD was not certified at this time. He/She was not aware the AD must be certified to have the position.
- Potential for harm · Ecited before2023-03-29 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to assess the resident's risk from using side rails/bed rails, complete initial and/or annual entrapment assessments, obtain informed consent for the use of side rails and/or obtain a physician's order for three (Resident # 11, #15, and #28) sampled residents. The facility census was 41. 1. Review of the facility's Bed Rails Policy, undated, showed staff are directed to: Complete the Matrix Bed Rail Observation prior to use of bed rails to include the following: -Observation Detail; -Clinical Assessment; -Alternatives attempted prior to bed rail implementation; -Assessment of potential entrapment zones using FDA recommendations; -Review of the risk and benefits with resident and resident representative; -Obtain informed consent with resident and/or resident representative signature; -Obtain physician order for medical symptom assessed requiring bed rail use. Monitoring: Staff will conduct regular inspections of all bedframes, mattresses,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review staff failed to ensure medications were stored in a safe and effective manner, additionally staff failed to ensure medications carts were locked at all times. The facility census was 41. 1. Review of the facility's Medications, Storage of, from Nursing Guidelines Manual, undated, directed staff as follows: -Drugs must be stored in an orderly manner in cabinets, drawers, or carts; -An unattended medication cart must remain locked at all times. In the event the nurse is distracted from the task of passing medications by some unforeseen occurrence, the cart must be locked before leaving it, or secured in a locked medication room. Observation on 3/27/23 at 11:15 A.M., showed the medication cart on the North side of facility contained the following loose pills: -Three half blue and half green capsules; -One blue triangular tablet with 114 stamped on it; -One small white round tablet with 337 stamped on it; -One white round tablet with 20 stamped on it; -One small…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-29 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility staff failed to ensure residents were provided snacks at non-traditional times or outside of scheduled meal service times for four residents (Resident #6, #9, #11, and #24). The facility census was 41. 1. Review of the facility's policies showed the staff did not provide a policy for resident's rights or resident's choice. 2. Review of Resident #6's Quarterly Minimum Data Set (MDS), a federally mandated assessment, dated 3/1/23, showed staff assessed the resident as follows: -Cognitively intact; -Staff did not assess for resident preferences. During an interview on 3/26/23 at 1:40 P.M., the resident said snacks are horrible, when they get them, and don't always get snacks. During an interview on 3/26/23 at 1:40 P.M., Certified Nurse Assistant (CNA) N said they offer evenings snacks on the unit, if they bring them. The unit used to get snacks during the day but it changed for some reason, now they only get them in evenings. If a resident wants a snack or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to use appropriate infection control procedures to prevent the spread of bacteria or other infectious causing contaminants when staff failed to perform appropriate hand hygiene and glove changes during care for two (Resident #4 and #14) residents, failed to perform appropriate incontinent care for one (Resident #14) and when staff failed to maintain proper infection control practices for one resident's (Resident #1) catheter. Additionally, the facility failed to ensure all employees were screened for Tuberculosis (TB), a potentially serious infectious bacterial disease that mainly affects the lungs), when staff failed to ensure a two-step purified protein derivative (PPD) (skin test for TB) was completed and documented as per the facility policy for ten out of ten sampled employees (Licensed Practical Nurse (LPN) A, Certified Nurse Assistant (CNA) B, Dietary Aide (DA) C, DA D, Nurse Aide (NA) E, Activity Aide F, Laundry Aide G,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to perform Gradual Dose Reductions (GDRs) on psychotropic medications required for one resident (Resident #14) and failed to obtain an appropriate diagnosis for the use of psychotropic medication for one resident (Resident #4). The facility census was 41. 1. Review of the facility's Antipsychotic Medication Use Guideline, undated, showed: -Residents will only receive antipsychotic medications when necessary to treat specific conditions for which they are indicated and effective; -Based on assessing the resident's symptoms and overall situation, the physician will determine whether to continue, adjust, or stop existing antipsychotic medication; -The physician shall respond appropriately by changing or stopping problematic doses or medications, or clearly documenting (based on assessing the situation) why the benefits of the medication outweigh the risks or suspected or confirmed adverse consequence. 2. Review of Resident #14's Quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-03-29 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility staff failed to follow their policy to ensure they completed the required Nurse Aide (NA) Registry (a registry that is a list of individuals who had a previous incident involving abuse, neglect, or misappropriation of property) check prior to employee start date for five out of 10 sampled employees (Certified Nurse Aide (CNA) B, Dietary Aide (DA) C, Activity Aide F, Laundry Aide G, and Registered Nurse (RN) I) and failed to perform a Criminal Background Check and check the Employee Disqualification List (EDL) on four out of 10 employees (DA C, Laundry Aide G, Certified Medication Technician (CMT) H, and RN I) in accordance with their policy. The facility census was 41. 1. Review of the facility's Abuse Screening policy, undated, showed: -The facility will not employee or otherwise engage an individual who has a finding entered into the State nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property; -A criminal background check will be conducted on all prospective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-03-29 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to determine what resources are necessary to care for the residents competently during both day-to-day operations and emergencies in the facility assessment. The facility census was 41. 1. Review of the facility's policies showed the facility did not provide a policy for the Facility Assessment. Review of the facility's Facility Assessment, dated 10/13/22, showed staff failed to assess facility resources needed to provide competent care for residents, including numbers of staff members and a staffing plan. Review of the facility's Resident Census and Condition of Residents form, dated 3/27/23, showed a census of 41 and the following resident characteristics: -Indwelling or external catheter: 2; -Occasionally or frequently incontinent of bladder: 17; -Occasionally or frequently incontinent of bowel: 9; -Bedfast all or most of the time: 1; -Documented signs and symptoms of depression: 24; -Documented psychiatric diagnosis: 13; -Dementia: 16; -Behavioral healthcare needs: 12; -Hospice care: 5; -Injections: 1; -Mechanically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$20,642 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $20,642 — penalty dated 2025-07-24
- Medicare payment denial — starting 2025-08-01 for 3 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RELIANT CARE MANAGEMENT — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 1.6 | -0.6 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 2.4 | -0.4 vs chain |
The other 33 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| DESTEFANE, RICHARD | Individual | CORPORATE OFFICER | since 08/15/2024 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/16/2024 |
| ARSHAD, ABDULLAH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/02/2025 |
| HARRIS, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/09/2024 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Organization | TRUSTEE OF THE SNF; ADP OF THE SNF | since 01/20/2025 |
| RCG INC | Organization | ADP OF THE SNF | since 12/31/2024 |
| RELIANT CARE GROUP LLC | Organization | ADP OF THE SNF | since 12/31/2024 |
| RELIANT CARE GROUP OF WEBSTER INC | Organization | ADP OF THE SNF | since 12/31/2024 |
| TLG II LLP | Organization | ADP OF THE SNF | since 12/31/2024 |
| WELLSVILLE ASSOCIATES LLC | Organization | ADP OF THE SNF | since 12/31/2024 |
CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $84K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265398. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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