Edgewood Manor Health Care Center
11900 Jessica Lane, Raytown, MO 64138 · For profit - Limited Liability company · 91 certified beds · (816) 358-7858 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- it has 5 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $135,307 in federal fines (most recent 2026-04-06)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (70%) runs well above the national median (45%)
- about 21% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.9% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.4% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 77.7% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.3% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 19.8% | 17.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 32.8% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 90.7% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.4% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.6% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 32.6% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.52 | 2.11 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.64 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.55 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 91 beds and averages 75.3 residents a day — about 83% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.61 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.16 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.51 hrs/resident/day on weekends vs 2.65 on weekdays — 5% thinner on weekends. RN hours go from 0.17 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
72 citations, most serious first. The 16 most serious are shown; the remaining 56 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-03-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #1) was free from verbal and physical abuse by two staff members, Licensed Practical Nurse A and Certified Nursing Assistant (CNA) A. Multiple facility staff observed the interaction and did not intervene. LPN A and CNA A worked the entire shift after the abuse incident. The facility had 78 residents. The Administrator was notified on 3/20/25 at 1:13 P.M., of an Immediate Jeopardy (IJ) Past Non-Compliance which occurred on 3/12/25. The facility started their investigation on 3/13/25 and suspended LPN A and CNA A and they were terminated on 3/14/25. The facility in-serviced staff before the start of their next shift. The IJ was corrected on 3/14/25. Review of the facility's policy titled Abuse and Neglect Policy, dated 6/12/24, showed: -Abuse was the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm. -This could include staff to resident abuse and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-04-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent abuse for one sampled resident (Resident #8) out of fourteen sampled residents. On 4/2/26, Resident #7 attacked Resident #8 while Resident #8 was in bed, resulting in superficial scratches on Resident #8's face, arm, abdomen and back. The facility census was 72 residents.Review of the facility's Abuse and Neglect Policy dated 6/12/24 showed:-Abuse was the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish, which could include staff-to-resident abuse and certain resident-to-resident altercations. Purposely included beating, striking, wounding or injuring any resident or in any manner mistreating or maltreating a resident in a brutal or inhumane manner. Physical abuse also included, but was not limited to, hitting, slapping, punching, biting and kicking. 1.Review of Resident #7's Level One Nursing Facility Pre-admission Screening for Mental Illness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the safety when on 6/19/24 Agency Certified Nursing Assistant (CNA) E transferred one sampled resident (Residnet #17) identified as a fall risk, by himself/herself that caused a fall which resulted in a closed right sided tibial fracture (a tibial fracture occurs along the length of the bone, below the knee and above the ankle), and failed to complete a fall investigation for the fall, out of 19 sampled residents. The facility census was 74 residents. Review of the facility policy titled Safe Resident Handling Transfers Policy, revised 5/14/24, showed: -All residents require safe handling when transferred to prevent or minimize the risk for injury to themselves and the employees that assist them. -While manual lifting techniques may be utilized dependent upon the resident's condition and mobility, the use of mechanical lifts are a safer alternative and should be used. -Staff members were expected to maintain compliance with safe handling/transfer practices. -The staff was to use gait belts with residents that could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #3) remained free from abuse. On 12/20/23 Resident #2 struck Resident #3 on top of his/her head with his/her fist causing Resident #3 to complain of a headache, a knot on top of his/her head, neck pain and was sent out to the emergency room (ER) for treatment out of four sampled residents. The facility census was 62 residents. Review of the facility Abuse and Neglect Policy dated 1/5/23 showed: -Purpose: --To outline procedures for reporting and investigating complaints of abuse and to define terms of types of abuse. --To establish actions related to the alleged perpetrator and to ensure investigation and assessment of all residents involved is completed. -Physical abuse: --Purposefully beating, striking, wounding, or injuring any resident or any manner whatsoever mistreating or maltreating a resident in a brutal or inhumane manner. --Physical abuse also includes, but is not limited to, hitting, slapping, punching,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-12-26 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate treatment and services for one sampled resident (Resident #2) who had refused his/her psychoactive medications on a consistent basis and was experiencing a change in his/her mental status. On 12/20/23 Resident #2 struck Resident #3 on top of his/her head with his/her fist causing Resident #3 to complain of a headache, a knot on top of his/her head, neck pain and was transfer to the emergency room for treatment out of four sampled residents. The facility census was 62 residents. Review of the facility Behavioral Emergency Policy dated 1/5/23 showed: -Purpose: --To provide safe treat and humane care to the resident in a behavioral crisis, to outline steps to follow to correctly care the resident in a behavioral crisis, to ensure that the resident is not being coerced, punished or disciplined for staff convenience. -Procedure: --It is the policy of Reliant Care Management to provide a safe environment and provide humane care to all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2020-03-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep three sampled residents (Residents #39, #21, and #9), free from verbal abuse from a facility employee when Resident #39 had felt bad' about him/herself, Resident #21 had felt worthless about him/herself and had thrown up and Resident #9 felt bad about him/herself after the verbal abuse from facility staff out of three sampled residents. The facility census was 48 residents. Record review of the facility's Abuse Policy dated 5/2019 showed: -The facility policy was to prohibit resident abuse where there was cause to believe a resident' mental health or welfare had been adversely affected by the abuse caused by another person. -Verbal was the use of oral, written or gestured language that included disparaging or derogatory terms within the resident's hearing distance. -The definition of abuse meant to inappropriately treat or exploit a resident including humiliation, harassment, threats, deprivation or intimidation. -All residents were to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent abuse for one sampled resident (Resident #2) out of three sampled residents. On 5/1/26 Resident #3 threw coffee on Resident #2 while he/she was sitting in a chair watching television, resulting in first degree burns to Resident #2's chest. Resident #2 had redness and complained of pain and burning to his/her right upper chest and face area treated with first aid. The facility census was 69 residents. On 5/11/26, the Administrator and Director of Nursing (DON) were notified of past non-compliance which occurred on 5/4/26. All staff received education prior to working their next shift. The deficiency was corrected on 5/4/26. Review of the facility's Abuse and Neglect Policy dated 6/12/24 showed:-Abuse was the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain, or mental anguish, which could include staff-to-resident abuse and certain resident-to-resident altercations.-Abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the guardian/responsible party for one sampled resident (Resident #4) of 14 sampled residents. On 3/24/26 Resident #4 had a fall was transported and admitted to the hospital. The legal guardian was not notified until 3/25/26. The facility census was 72 residents.Review of the facility's Incidents and Accidents Policy dated 5/18/24 showed:-The resident's family or representative should be notified of the incident/accident and any orders obtained or if the resident was to be transported to the hospital. -Documentation should include the date, time, nature of the incident, location, initial findings, immediate interventions, notifications, orders obtained and all follow-up interventions. 1. Review of Resident #4's admission Record face sheet showed he/she was admitted to the facility on [DATE] with the following diagnoses:-Schizoaffective disorder, bipolar type (a mental health condition marked by a mix of symptoms including schizophrenia and mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-06 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate, necessary behavioral health services for one sampled resident (Resident #7) out of 14 sampled residents. On 04/2/26, facility staff failed to implement the resident's care plan for behavioral interventions related to environment. The facility census was 72 residents.Review of the facility's Behavioral Health Services Policy, revised 10/31/24, showed:-The purpose of the policy was to ensure all residents received necessary behavioral health services to assist them in reaching and maintain their highest level of mental and psychosocial functioning.-The facility staff were to ensure the residents were receiving necessary behavioral health care which were person-centered and reflect the resident's goals for care while maximizing the resident's dignity, autonomy, privacy, socialization, independence, choice, and safety.-Behavioral health care and services were to be provided in an environment that was conducive to mental and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-20 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to keep two sampled residents (Resident #1 and Resident #2) free from misappropriation and exploitation. On 3/31/25, Resident #1 gave the Social Worker Director (SSD) 400 dollars from his/her spend down Trust account to purchase a recliner chair, but no chair was purchase. On 11/20/25, Resident #2 gave Certified Nursing Assistant (CNA) A 1,000 dollars to pay his/her rent and later, around 11/24/25 Resident #2 gave his/her debit card to CNA A and Housekeeper (HK) B an additional 200 dollars to pay the electric bill and take a trip. On 11/26/25 Resident #2 gave Activity Assistant A 280 dollars to pay a car payment out of three sampled residents. The facility census was 80 residents. The Administrator was notified on 1/20/26 of Past Non-Compliance which occurred on 3/31/25, 11/20/25 and 11/24/25. An all-staff in-service on Abuse and Neglect and Resident's Rights, as well as a full audit of all resident funds was completed by 12/5/25. An audit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure laboratory services were provided when the physician ordered diagnostic testing that was not completed for three sampled residents (Resident #5, Resident #8, and Resident #10) out of 11 sampled residents. The facility census was 79 residents.Review of the facility's policy titled Diagnostic Testing Services Policy dated 6/26/24 showed:-The facility would provide the appropriate diagnostic services requires to maintain the overall health of its residents and in accordance with State and Federal guidelines.-The facility would maintain a schedule of diagnostic tests in accordance with the physician's orders.-Documentation of diagnostic tests, the results, and date/time Physician notification would be maintained in the resident's electronic health record.1. Review of Resident #8's admission Record showed he/she was admitted to the facility with the following diagnoses:-Diabetes Mellitus (DM II- a complex disorder of carbohydrate, fat, and protein metabolism that is primarily a result of a deficiency or complete lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-11 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a clean, comfortable, homelike environment by not sweeping and mopping the floors in the dining room, cleaning the carpet in the common area, cleaning resident rooms and bathrooms and ensuring urine odors were not present throughout the facility. The facility census was 79 residents. Review of the facility Housekeeping - Deep Cleaning Policy dated 6/29/23 showed: -Purpose was to ensure all rooms are clean. -Deep cleaning was to be completed as scheduled. -This includes complete pull-outs of furniture in rooms, wall cleaning, floor cleaning (scrubbing and waxing included), restrooms to be cleaned and disinfected, cob webs removed, beds and rails to be cleaned and free of bugs, sprinkler heads to be cleaned, light covers to be clean and free of bugs, over-bed light covers to be cleaned and free of bugs, sink clean, windows to be cleaned and ensure no spider webs, drapes and curtains to be cleaned (including privacy curtains), call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident was free from physical abuse when on 5/29/25 Resident #2 touched Resident #1 on his/her shoulder and struck Resident #1 on the buttocks twice, causing Resident #1 to feel violated and pain to his/her buttocks out of 12 sampled residents. The facility census was 79 residents. On 5/7/25 the Administrator was notified of the failure and immediately began an investigation, the residents were separated to ensure safety and law enforcement was contacted. Upon completion of the investigation it was determined the interaction was considered abuse. Training was completed immediately for 100% of all staff on abuse and neglect prior to being allowed to work and completed by 5/30/25. Supervision was increased and Resident #2 was set for alcohol rehabilitation. Review of the facility Abuse and Neglect Policy dated 6/12/24 showed: -Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to report abuse for one sampled resident (Resident #1). Facility staff Licensed Practical Nurse (LPN) A, Certified Nursing Assistant (CNA) A, CNA B, CNA C, CNA D, and CNA E all watched abuse and did not report. The facility census was 78 residents. On 3/20/25, the Administrator was notified of the past non-compliance which occurred on 3/12/25. Facility staff were educated on reporting abuse requirements. The deficiency was corrected on 3/14/25. Review of the facility's policy titled Abuse and Neglect Policy, dated 6/12/24, showed: -It was the policy of the facility to report all allegations of abuse/neglect/exploitation or mistreatment, including injuries of unknown sources and misappropriation of resident property are reported immediately to the Administrator of the facility and to other appropriate agencies in accordance with current state and federal regulations within the prescribed time frames. -Abuse was the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to educate staff on how to de-escalate one sampled resident (Resident #1) with known intellectual and mental health needs per facility policy and the resident's care plan. This effected one out of three sampled residents. The facility census was 78 residents. Review of the facility's policy titled Behavioral Emergency Policy, dated 6/26/24, showed: -The purpose of the policy was to provide safe treatment and humane care to the resident in a behavioral crisis, to outline steps to correctly care for the resident in a behavioral crisis, and to ensure that the resident was not being coerced, punished, or disciplined for staff convenience. -Non-physical interventions were the first choice as an intervention unless safety issues demanded immediate physical intervention. -Care would be guided by resident's plan of care and based on the strategies taught by the Crisis Prevention Institute non-violent crisis intervention, or the current company…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-20 · tag F0836 — patternEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow Federal, State and Local Laws to ensure the facility van was licensed legally and proper maintenance was performed to ensure a safe and legal transport for all residents. This failure has the potential to affect all residents in need of transport to and from the facility. The facility census was 77 residents. 1. Review of the facility van service invoice dated [DATE] showed the facility van had brakes serviced and six new tires. Review of facility monthly credit card approval sheet dated [DATE] through [DATE] showed gas for the van on: -[DATE] for $30.75. -[DATE] for $89.27. -[DATE] for $75.03. -[DATE] for $78.62. -[DATE] for $74.74. -[DATE] for $83.20. -[DATE] for $63.26. Review of email dated [DATE] at 4:28 P.M. showed: -Email initiated by the Administrator to four corporate care management members, including the Director of Finance (DOF) and the Regional Nurse Consultant (RNC). -Our van has expired tags by four years. My…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 56 citations
- Potential for harm · Fcited before2024-10-01 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medication carts were locked when staff was not in sight of the cart, failed to ensure medication carts were clean and did not contain other non medical objects, failed to ensure the medication refrigerator's temperature was within temperature range by not checking it daily, failed to ensure nursing staff was counting narcotics at the beginning and end of each shift for three sampled residents, (Resident #61, #42, and #325) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's policy, Medication Storage Policy, dated 5/18/24 showed: -All drugs and biologicals would have been stored in locked compartments under proper temperature controls. -During a medication pass, medications must be under the direct observation of the person administering medications or locked. -Any discrepancies which could not been resolved must have been reported immediately as follows: -Notify the Director of Nursing (DON), charge nurse, or designee and the pharmacy. -Complete an incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to keep the walk-in refrigerator, and walk-in freezer floors clean; failed to retain operable thermometers in all refrigerators and/or freezers to confirm adequate temperature ranges; failed to safeguard against foreign material possibly getting into food and/or beverages; failed to keep trash dumpsters lidded; failed to consistently measure and document hot food temperatures at the oven and/or stove, or steam table to ensure they were suitably cooked, and cooked longer if needed, to lessen the chance of bacterial contamination; failed to maintain plastic and/or rubber cutting boards and utensils in good condition to avoid food safety hazards (cross-contamination); failed to separate damaged foodstuffs; failed to store foodstuffs within acceptable temperature parameters; and failed to ensure the proper labeling, refrigeration, and/or disposal of foodstuffs to preserve their freshness, in accordance with State of Missouri rules and regulations, established national guidelines, and professional standards for food service safety.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-01 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the facility's policy titled Tuberculosis Testing dated 6/29/23 showed new employees would receive a two-step Tuberculin Skin Test (TST-used to screen for TB). Review of the facility's list of employees hired since the facility's last annual survey showed: -Employee A was hired on 7/16/24. -Employee B was hired on 6/25/24. -Employee C was hired on 5/29/24. -Employee D was hired on 8/27/24. -Employee E was hired on 6/25/24. -Employee G was hired on 4/17/24. -Employee H was hired on 8/6/24. -Employee J was hired on 7/2/24. Review of the above employees' employee files showed employees A, B, C, D, E, G, H, and J did not have any TSTs completed. During an interview on 9/24/24 at 3:46 P.M., the Human Resources Director said: -He/She started working at the facility at the end of July 2024. -He/She asked the Director of Nursing (DON) to make sure the employee TSTs were completed. During an interview on 9/25/24 at 1:19 P.M., the Administrator said: -They were supposed to be doing TSTs on new employees when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-01 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to designate one or more individuals with the required primary professional training as an Infection Preventionist (IP) for the facility's Infection Prevention control program. The facility census was 74 residents. The certifications were requested for all employees who were certified in the IP program and were not received at the time of exit. 1. Review of the Centers for Disease Control (CDC) online IP course showed: -The Minimum Data Set (a federally mandated assessment tool completed by facility staff for care planning) Coordinator had completed 15 of the 26 modules for the CDC IP course. -He/She worked 15 hours a week as the IP. During an interview on 9/27/24 at 9:32 A.M. the MDS Coordinator said: -He/She had started the IP course a couple of years ago. -He/She had not finished the IP course. -He/She was not certified in the IP program. -He/She worked 15 hours a week as the IP. During an interview on 9/27/24 at 12:00 P.M. the Director of Nursing (DON) said: -He/She had completed the IP program training and had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a safe, clean, comfortable and homelike environment including, but not limited to, unbroken furniture and/or window treatments, clean and comfortable sleeping conditions, and a physical layout of the facility that maximized people with disabilities' independence, met The Americans with Disabilities Act (ADA) requirements, and did not pose a safety risk and/or tripping hazards. These deficient practices had the potential to affect all residents, visitors, volunteers, and staff who resided, visited, used, or worked in at least four locations throughout the building. This facility had a census of 74 residents with a licensed capacity of 91 residents at the time of the survey. 1. Observation on 9/24/24 at 11:48 A.M. during the initial facility walk-through inspection showed the plumbing clean out (the access point for a sewer line and is considered a means to access the sewer line for cleaning and unclogging) in the middle of the 300 Hall by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative(s) of a transfer to a hospital, including the reasons for the transfer in writing and failed to provide the Ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) a copy of the notification for three sampled residents (Residents #33, #73, and #40) out of 19 sampled residents. The facility census was 74 residents. Review of the Facility's Resident Transfer/Discharge, Immediate Discharge, and Therapeutic Leave Policy dated 5/14/2024 showed: -Any resident transferred or discharged under a Facility-Initiated Transfer or discharge the Facility must: --Notify the resident and the resident representative the reason for the transfer or discharge in writing in a manner they understand. --Notify a representative of the Office of the State Long-Term Care Ombudsman. ---A copy of the discharge/transfer notice shall be sent to the Ombudsman at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a bed hold notification to a resident or resident representative upon transfer or discharge for three residents (Resident #40, #33, and #14) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's Bed Hold Policy, date 11/6/23, showed: -When a resident was admitted to the facility, they received a copy of the bed hold policy from the admission Packet. -When a resident was discharged to the hospital or went on therapeutic leave, the facility provided a a copy of the Bed Hold Policy to the resident or resident representative. -When a resident was admitted following a hospitalization or therapeutic leave, the resident will be admitted to the facility if they continue to require services from the facility and was eligible for Medicare skilled nursing facility services or Medicaid nursing facility services. 1. Review of Resident #40's quarterly Minimum Data Set (MDS- a federally mandated assessment instrument…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-01 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess the resident's dental status for two sampled residents (Resident #33 and #51), and failed to accurately assess and implement strategies for unintended weight gain and loss for one sampled resident (Resident #19) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's policy titled Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) 3.0, Care Assessment Summary and Individualized Care Plans dated 11/6/23 showed: -The purpose of the policy was to ensure the MDS was completed accurately. -The dental health section of the MDS was to be completed by nursing staff. -The dental health section of the MDS was to be used to document any dental problems. -Section K (swallowing/nutrition status): --Was to be completed by the dietary manager. --Used to assess conditions that affected the resident's ability to maintain adequate nutrition and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive person-centered care plan for four sampled residents (Residents #33, #54, #20 and #51) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's policy titled Comprehensive Care Plans dated as revised on 6/26/24 showed: -The facility staff would develop and implement a comprehensive, person-centered care plan for each resident to meet the resident's needs. -The care plan would include resident-specific interventions. 1. Review of Resident #33's baseline care plan dated 2/5/21 did not include anything about the resident's teeth. Review of the resident's dental progress note dated 2/13/23 showed: -The resident was interested in dentures. -Four teeth were removed. Review of the resident's dental progress note dated 2/16/23 showed: -Four of his/her teeth were removed. -The fifth tooth was not removed because the resident did not get numb on that tooth. Review of the resident's annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #33's quarterly MDS dated [DATE] showed the resident had not fallen since admission or prior assessment, whichever was more recent. Review of the resident's health status note dated 4/7/24 showed the resident was sent to the hospital emergency department related to his/her altered mental status after a fall. Review of the resident's discharge assessment dated [DATE] showed the resident had two or more non-injury falls since admission or prior assessment, whichever was more recent. Review of the resident's discharge assessment dated [DATE] showed the resident had one non-injury falls since admission or prior assessment, whichever was more recent. Review of the resident's quarterly MDS dated [DATE] showed the resident had one non-injury fall since admission or prior assessment, whichever was more recent. Review of the resident's care plan updated 7/28/24 showed falls and fall-prevention interventions were not included in the care plan. During an interview on 9/25/24 at 9:50 A.M., the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-01 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the required annual 12 hours of in-service training for Certified Nursing Assistants (CNA). The facility census was 74 residents. Review of the facility Nursing Assistant Training Program Policy dated 5/18/24 showed: -Each nursing assistant shall be provided at least 12 hours of in-service training annually, based on his/her employment date, not calendar year. -It is the responsibility of the employee to attend/complete mandatory in-service training's to maintain employment status with the facility. -A review of the employee's attendance/completion records shall be performed at least annually, such as at time of performance review. -Some of the minimum training includes: --Dementia management and care of the cognitively impaired. --Abuse, neglect, and exploitation prevention. --Resident rights and facility responsibilities. --Behavioral health. --Identification of changes in condition. 1. Review of the Facility assessment dated [DATE] showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staffing was posted correctly including the total number and actual hours worked for Registered Nurses (RN's), Licensed Practical Nurses (LPN's), Certified Nursing Assistants (CNA's), and Certified Medication Technicians (CMT's) directly responsible for resident care per shift which could have the potential to affect all residents, staff, and visitors of the facility. The facility census was 74 residents. Requested the facility policy for daily posted staffing and did not receive it. 1. Review of the Facility assessment dated [DATE] showed nursing services required daily was: -1 Director of Nursing (DON) full time days. -4 LPN's. -4 CMT's. -10 CNA's. Observation on 9/23/24 at 10:10 A.M., of the glass case bulletin board in the common area near the 600-hall showed: -Staffing sheets for 9/20/24, 9/21/24, 9/22/24 and 9/23/24. -The staffing sheets showed the names of the staff working for each position. -Did not show the number of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Notice of Medicare Provider Non-Coverage (NOMNC) ((Centers for Medicare and Medicaid Services (CMS) form CMS-10123) and a Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) (form (CMS)-10055) was provided to the resident or their representative for two sampled residents (Residents #14 and #49) out of three sampled residents who were discharged from Medicare part A (insurance that covers inpatient hospital care, skilled nursing facility, lab tests, surgery, home health care for individuals who are [AGE] years of age and above or disabled). The facility census was 74 residents. Review of the undated Form Instructions for the NOMNC CMS-10123 form showed the NOMNC must be delivered at least two calendar days before Medicare coverage services end. Review of the CMS memo (S&C-09-20), dated 1/9/09, showed: -The NOMNC, form CMS-10123 is issued when all covered Medicare services end for coverage reasons. -If the SNF believes on admission or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS-a federally mandated assessment instrument completed by the facility staff for care planning) was accurate for one sampled resident (Resident #17) out of 19 sampled residents. The facility census was 74 residents. Review of the facility policy titled MDS 3.0 Care Assessment Summary and Individualized Care Plans, revised 11/6/23, showed: -Section L is used to document any dental problems. -Section L was to be completed by nursing staff. -The MDS defined the dental health of the resident and included an assessment of mouth and facial pain. -The focus of section L was the relationship between poor oral health, the quality of life, and the nutritional status of the resident. -MDS's must be kept current and up to date. 1. Review of Resident #17's clinical admission assessment, dated 4/3/24 showed: -The resident had his/her own teeth. -Observation of dental status was not assessed. -Mouth issues were not assessed. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to comprehensively assess a resident who experienced a significant change in status for one sampled resident (Resident #33) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's policy titled Significant Change dated 11/6/23 showed: -The facility staff would identify within 14 days a significant change in two or more areas of decline or improvement in the resident's physical or mental condition. -If the resident showed a decline or improvement in two or more areas a significant change assessment would be completed within 14 days. -The significant change was a major decline or improvement in the resident's status that would not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions that has an impact on more than one area of the resident's health status, and requires interdisciplinary review or revision of the care plan or both. 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly administer medications by not having a physician's order stating the resident was able to self administer medications , failed to administer medications within the allotted time frame, and failed to ensure prescribed medications were available for one sampled resident (Resident #41) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's policy, General Medication Administration Process dated 6/26/24 showed: -Keep medication cart stocked with adequate supplies. -Ensure medications were administration were followed; right time. -Administer within 60 minutes prior to or after scheduled time unless otherwise ordered by physician. -Observe resident consumption of medication. 1. Review of Resident #41's face sheet showed he/she was re-admitted to the facility on [DATE] with the following diagnoses: -Chronic Obstructive Pulmonary Disease (COPD a group of lung diseases that block airflow and make it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to follow physician's orders for obtaining Prothrombin Time (PT: a test used to help detect and diagnose a bleeding disorder or excessive clotting disorder) and International Normalized Ratio (INR: calculated from a PT result and is used to monitor how well the blood-thinning medication is working to prevent blood clots) labs for one sampled resident (Resident #17) on Coumadin (an anticoagulant) out of 19 sampled residents. The facility census was 74 residents. Review of the facility policy titled High Risk Medications Anticoagulants Policy, revised 6/26/24, showed: -Routine labs, including baseline and subsequent labs, shall be ordered for each resident requiring anticoagulation medication. -Results shall be communicated to the physician in a timely manner. -Lab results that are outside the normal limits or target range for the individual resident, but not critical values, shall be communicated to the physician within 24 hours. -Lab results that are considered critical values per facility lab specificity shall be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide toenail care or an appointment with a podiatrist for one sampled resident (Resident #17) out of 19 sampled residents. The facility census was 74 residents. A podiatry policy was requested and not provided. 1. Review of Resident #17's Face Sheet showed the resident was admitted to the facility with the following diagnoses: -Morbid obesity. -Dysfunction of lower extremity. Review of the resident's admission Minimum Data Set (MDS-A federally mandated assessment tool required to be completed by facility staff for care planning) dated 4/11/24 showed the resident: -Was cognitively intact. -Required maximal/substantial assistance with personal hygiene. During an interview on 9/23/24 at 1:22 P.M. the resident said: -He/she had requested to see a podiatrist to care for his/her toenails. -He/she made this request to the previous social worker and the current administrator. -He/she had never seen a podiatrist since being in the facility. -He/she had pain in his/her feet from his/her toenails being so long.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure communication between the facility and dialysis (a mechanical way to filter the blood and remove waste when the kidneys stop functioning) treatment center was maintained and ongoing to ensure the continuum of care and failed to maintain and implement post dialysis assessment orders to ensure safety for one sampled resident (Resident # 38) out of 19 sampled residents. The facility census was 74 residents. A dialysis policy was requested but not received. 1. Review of Resident #38's Care Plan dated 11/15/22 showed the resident: -Had dialysis three times a week due to End Stage Renal Disease (ESRD- a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life) -Was to be monitored for any signs and symptoms of infection (redness, swelling, warmth, or drainage) to the access site by facility staff. Review of the resident's Physicians Order Sheet (POS) dated 12/29/23, showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Medication Regimen Review (MRR) completed by the pharmacist was reviewed and responded to by the facility physician(s) for two sampled residents (Resident #19 and #45) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's Medication Regimen Review Policy, dated 6/26/24, showed: -Each resident was reviewed at least once a month by a licensed pharmacist. -The MRR was a thorough evaluation of the medication regimen of a resident with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication. -Review of the medical record was to prevent, identify, and resolve medication-related problems, medications errors and other recommendations. -The pharmacist communicated any irregularities to the facility physician, Director of Nursing (DON), or staff of any urgent needs. -The facility staff acted upon all recommendations according to procedure for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide dental services to two sampled residents (Resident #33 and #51) out of 19 sampled residents. The facility census was 74 residents. Review of the facility's policy titled Dental Services dated as revised on 6/26/24 showed: -The dental needs of each resident were identified through the physical assessment and Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) assessment process and were addressed in each resident's plan of care. -The oral/dental status of the resident would be documented according to assessment findings. -Oral care and denture care would be provided for identified needs and as part of the resident's plan of care. -Referrals to a dental provider were to be made as appropriate. -The Social Services Director maintained contact information for dental service providers. -The facility would assist the resident with making dental appointments and arranging…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure documentation and monitoring for ongoing hospice care (a type of health care that focuses on comfort care of a terminally ill resident) visits and communication with hospice staff, and failed to obtain pertinent documentation of the delivery of hospice care services for one sampled resident (Resident #42) out 19 sampled residents. The facility census was 74 residents. 1. Review of Resident #42's admission Record showed he/she was admitted on [DATE] and admitted to hospice on 9/11/24 with the following diagnoses: -Dementia (a general term for a decline in mental ability resulting in memory loss) 4/16/24. -Alzheimer's Disease (a progressive disease that destroys memory and other important mental functions) 4/16/24. -Senile degeneration of the brain (also known as Senile dementia- a mental deterioration [loss of intellectual ability] that is associated with or the characteristics of old age) 9/12/2024. Review of the resident's hospice communication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received or were provided education for the pneumococcal (vaccine that protects against the bacteria that causes pneumonia) vaccinations for two sampled residents (Resident #24 and #325) out of five residents sampled for vaccines. The facility census was 74 residents. Review of the facility's policy, Infection Prevention and Control Program, dated 5/7/24 showed: -Residents should have been offered the pneumococcal vaccines recommended by the Centers for Disease Control upon admission, unless contraindicated or had received the vaccinations elsewhere. -Education should have been provided to the residents and or their representatives regarding the benefits and potential side effects of the immunizations prior to offering the vaccines. -Residents would have had the opportunity to refuse immunizations. -Documentation would reflect the education provided and details regarding whether the resident received the immunizations. 1. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two sampled residents (Residents #24 and #325) out of five residents sampled for vaccines were offered the Coronavirus Disease ((COVID-19) is an infectious disease caused by a virus that causes symptoms of a respiratory illness) vaccine. The facility census was 74 residents. Review of the facility's policy titled COVID-19 Vaccine: Educate and Offer dated 6/26/24 showed: -All residents would be offered the COVID-19 vaccine unless the immunization was medically contraindicated, or the resident had already been vaccinated. -If the resident already received the COVID-19 vaccine, the facility would ask for documentation of the vaccination. -The facility would provide a copy of the package insert for the COVID-19 vaccine being offered. -The facility would maintain copies of any material used to educate residents about the COVID-19 vaccine. -The resident had the option to accept or refuse the COVID-19 vaccine. -The resident would sign the consent form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent misappropriation of approximately $1100.00 cash, taken from a wallet in a safe, which belonged to one sampled resident (Resident #1) out of seven sampled residents. The facility census was 55 residents. On 8/23/24, the facility Administration was notified of the past noncompliance which occurred on 8/1/24. Facility staff were educated on abuse and neglect policy, resident funds policy, resident rights policy and resident trusts policy. The resident's money was returned to him/her. The locks on the safe was changed and only necessary personal have access to the new code. The deficiency was corrected on 8/9/24. Review of the facility's Resident Rights policy, revised on 7/5/23 showed: -A resident had the right to manage his/her financial affairs and the facility could not require resident to deposit their personal funds with the facility. -Upon written authorization of a resident, the facility must hold, safeguard, manage and account for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-18 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to preserve one sampled resident's (Resident #3) dignity when agency Certified Nurses Aide (CNA) B slapped the resident's hand and made inappropriate comments to the resident while he/she provided incontinence care out of seven sampled residents. The facility census was 77 residents. On 4/18/24, the Administrator were notified of the past noncompliance (PNC) for an incident that occurred on 4/4/24. The facility administration had all staff including agency staff in-serviced on abuse and neglect, customer services, resident rights and dignity. The deficiency was corrected on 4/5/24. Review of the facility's policy for Resident's Rights dated 6/29/23 showed: -Every resident had the right to be treated with dignity and respect. -All staff should speak to all residents with dignity and respect. 1. Review of Resident #3's Facility admission Record showed he/she was admitted on [DATE] with the following diagnoses: -Schizoaffective disorder, bipolar type-(a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the safety and protective oversight for one sampled resident (Resident #5) who left the faciity on 2/15/24 around 5:02 P.M., without the knowledge of the facility staff and was gone overnight from the facility out of 10 sampled residents. The facility resident census of 62 residents. On 2/27/24, the Administrator were notified of the past noncompliance (PNC) for an incident that occurred on 2/15/24. The facility administration was notified on 2/16/24 of the resident's elopement and facility investigation of the resident elopement immediately begun on 2/16/24. In-services were provided to staff who were involved and to all staff related to resident's visual monitoring (Face checks) every hour or at least every two hours to ensure the safety and protective oversight supervision for all resident at the facility on 2/16/24 and 2/17/24. The deficiency was corrected on 2/17/24. Review of the facility's Elopement Protocol revised on 1/19/22 showed: -An elopement will be defied as anytime a resident is missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to prevent further potential abuse for one sampled resident (Resident #1) when an alleged incident of abuse was not reported immediately to the Administrator or designee and Certified Nurses Aide (CNA) A continued to work his/her shift after the allegation was made. There were five sampled residents. The facility census was 71 residents. Review of the facility's policy titled Abuse and Neglect Policy dated 1/5/23 showed: -Physical abuse was categorized as purposefully beating, striking, wounding, or injuring any resident or any manner whatsoever mistreating or maltreating a resident in a brutal or inhumane manner. -Employees are trained through orientation and ongoing training on issues related to abuse prohibition practice, such as; --Dealing with aggressive residents. --Reporting allegations without fear of reprisal. -Employees and vendors are required immediately to report any occurrences of potential mistreatment including alleged violations. -If such incidents occur after hours the Administrator or designee and Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to refrigerate opened condiment containers; to prevent grease build-up on the inner range hood vent; to properly thaw potentially hazardous raw meat and to maintain the meat in a safe temperature zone, and to date opened, shelved, out-of-box food items. This deficient practice of not handling foods appropriately could potentially, promote microorganisms and bacterial growth which could adversely affect the health and well-being of the residents and staff who partook of the meals prepared by the dietary staff. The facility census was 66 residents at the time of the survey. 1. Observations on 2/5/23 between 7:03 A.M. and 8:18 A.M. in the kitchen, showed the following: -At 7:03 A.M., there was no dietary staff in the kitchen. -At 7:04 A.M., the food preparation sink contained two, ten pound, sealed, cooked packages of Beef Bottom Round Pot Roast that had a label and inscription on it that read, Keep Refrigerated. There was no water in the sink and the food items felt warm to the touch with no running water flowing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide notice to the resident and/or the resident's representative in writing of the residents transfer to an acute care hospital for two sampled residents (Resident #23 and #26), and to provide a notice of facility-initiated transfers and discharges within 30 days of discharge and the location to which the resident was discharged to the Office of the State Long Term Care (LTC) Ombudsman for one sampled resident (Resident #68) who was transferred on an emergency basis to an acute care hospital, out of 17 sampled residents. The facility census was 66 residents. Record review of the facility's Resident Transfer/Discharge, Immediate Discharge, and Therapeutic Leave policy, revised 7/12/22 showed: -Transfer referred to the movement of a resident from a bed in one certified facility to a bed in another certified facility when the resident expects to return to the original facility. -Discharge refers to the movement of a resident from a bed in one certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-09 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident had a Pre-admission Screening/Resident Review (PASRR-a federally mandated screening process for individuals with serious mental illness and/or intellectual disability/developmental disability related diagnosis who apply or reside in Medicaid Certified beds in a nursing facility regardless of the source of payment) level II when the DA-124 (PASRR) Level I screen (used to evaluate for the presence of psychiatric conditions to determine if a level II PASRR screening was required) showed that the resident had a qualifying psychiatric condition as required, for three sampled residents (Resident #15, #23, and #60) out of 17 sampled residents. The facility census was 66 residents. Record review of facility policy entitled PASRR Assessments and DA 124 A&B dated 4/16/2017 and revised 7/9/2021 showed: -PASRR assessment was to develop a plan of care that showed continuity from previous history of behaviors and placement. -Upon the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop activity care plans that were comprehensive, individualized and represented the resident's current interests and needs for three sampled residents (Resident # 64, #58, and #61) who were dependent upon staff to meet their activity needs out of 17 sampled residents. The facility census was 66 residents. Record review of the facility's Comprehensive Care Plans and Baseline Care Plans policy and procedure, revised 1/19/22 showed: -The facility must develop a comprehensive care plan within 14 days of admission for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. -A licensed nurse that has been designated by the facility administration will coordinate each assessment with the appropriate participation of health professionals. The Interdisciplinary Team (IDT) will be responsible for the Minimum Data Set (MDS a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Record review of Resident #60's annual MDS dated [DATE] showed he/she was cognitively intact. During an interview on 2/5/23 at 7:11 A.M. the resident said: -He/she was not invited to his/her care plan meetings. -He/she would like the facility to include him/her in his/her care plan meetings. Record review of the resident's medical record on 2/7/23 showed no information regarding his/her care plan meetings. Based on interview and record review, the facility failed to the extent practicable, to include residents and/or their representatives in the care planning process and to conduct care plan conferences to include resident/resident representative participation for three sampled residents (Residents Resident #61, #60 and #1) out of 17 sampled residents. The facility census was 66 residents. A policy was requested but not received by the facility. 1. Record review of Resident #61's annual Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff for care planning)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-09 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide individualized activities for three sampled residents (Resident #61, #64 and #58) out of 17 sampled residents; and to provide daily activities for the residents who would like to participate in scheduled activities. The facility census was 66 residents. Record review of the facility's Activities policy revised 2/26/21 showed: -All residents in the facility were provided an ongoing program designed to meet, in accordance of their comprehensive assessment, their interests and their physical, mental and psycho-social well-being. -If a resident required more intensive interventions for activities, one on one activities would be provided based on their specific needs. -The activity calendar would be placed on all units and would include activities that were appropriate for the population that met specific needs, cognitive impairments, and interests. -The Life Enrichment Director would monitor large group, small group, one on one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure restorative services were provided to maintain, improve, or prevent decline in Range of Motion (ROM the range on which a joint can move) for three sampled residents (Resident #61, #2 and #1) out of 17 sampled residents. The facility census was 66 residents. A policy was requested but not received by the facility. 1. Record review of Resident #61's admission Record showed: -The resident had a diagnosis of Cerebral Palsy (a group of neurological disorders that appear in infancy or early childhood and permanently affect body movement and muscle coordination). -Quadriplegia (paralysis of all four extremities and usually the trunk). Record review of the resident's annual Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff for care planning) dated 11/22/22 showed the resident: -Was moderately cognitively impaired. -Had limited lower extremity ROM. -Had no limitations of ROM to the upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain catheter (a tube inserted into the bladder to drain urine) bags (the urine collection device) and tubing (the clear tubing extending from the end of the catheter to the collection bag) off the floor for two sampled residents with catheters (Resident #26 and #27); to ensure a physician's order with a diagnosis for one sampled resident's catheter (Resident #26); and to ensure one sampled resident (Resident #15) had his/her suprapubic catheter (a urinary bladder catheter inserted through the skin about one inch above the symphysis pubis) changed per the physician's order out of 17 sampled residents. The facility census was 66 residents. Record review of the facility Urinary Catheter Care policy, revised 2/26/21 showed: -The facility would ensure urinary catheters were maintained to prevent infection. -Residents with urinary catheters would have a physician's order for the catheter, care of the catheter and the diagnosis for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to post the actual hours worked for Registered Nurses (RN's), Licensed Practical Nurses (LPN's), Certified Medication Technicians (CMT's), and Certified Nursing Assistants (CNA's) directly responsible for resident care per shift and the resident census. The facility census was 66 residents. 1. Observation on the following dates, and times showed posted staffing did not include actual hours worked for RN's, LPN's, CMT's, and CNA's and did not include the resident census: -On 2/5/23 at 5:24 A.M. - On 2/6/23 at 10:43 A.M. -On 2/7/23 at 10:08 A.M. -On 2/8/23 at 12:16 P.M. During an interview on 2/9/23 at 2:04 P.M. the Director of Nursing (DON) said: -He/she did not know who was responsible for posting staffing hours and resident census. -He/she did not know where staffing hours and census was posted in facility.
- Potential for harm · Ecited before2023-02-09 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure monthly pharmacy Medication Regimen Reviews (MRR-a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medications) were completed and in the resident's medical record for five sampled residents (Resident's #37, #49, #47, #62, and #34) out of 17 sampled residents. The facility census was 66 residents. Record review of facility policy titled Monthly Drug Regimen Review dated 7/5/22 showed: -The nurse/Director of Nursing (DON) will forward the pharmacists recommendations to the attending physician within 48 hours of receiving the recommendation. The nurse/DON will document the date and time that the physician was notified of the recommendation. -It the attending physician does not respond to the recommendation with 7 days, the nurse/DON will follow up with the physician to obtain orders if necessary. -The attending…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-09 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pro Re Nata (PRN-as needed) antianxiety medication (a controlled substance medicine that calm and relax people with excessive anxiety, nervousness, or tension) was not ordered for more than fourteen days without physician assessment for one sampled resident (Resident #34); to ensure the physician responded to a pharmacist recommendation related to a antipsychotic medications (a group of psychoactive drugs (pertaining to a drug or other agent that affects such normal mental functioning as mood, behavior, or thinking processes) commonly but not exclusively used to treat psychosis) for one sampled resident (Resident #7); and to adequately monitor for adverse consequences with use of psychotropic medication (medication that affects how the brain works and causes changes in mood, awareness, thoughts feelings and behavior) and adequately monitor behaviors with use of psychotropic medications on one sampled resident (resident #47) out of 17 sampled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-09 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document that a transfer of the resident was necessary for two sampled residents (Resident #23 and #26) who were transferred to an acute care hospital, out of 17 sampled residents. The facility census was 66 residents. Record review of the facility Resident Transfer/Discharge, Immediate Discharge, and Therapeutic Leave policy revised 7/12/22 showed when a resident was transferred or discharged , the reason for the transfer/discharge must be documented in the resident's medical record. 1. Record review of Resident #23's Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff for care planning) tracking records (records of admission/discharge) showed he/she was discharged , return anticipated on 10/21/22. Record review of the resident's medical record showed the reason for the resident's discharge on [DATE] was not documented. Record review of the resident's MDS tracking records showed he/she was readmitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-09 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing of the bed hold policy for two sampled residents (Resident #23 and #26) who were transferred to an acute care hospital, out of 17 sampled residents. The facility census was 66 residents. Record review of the facility Resident Transfer/Discharge, Immediate Discharge, and Therapeutic Leave policy revised 7/12/22 showed: -When a resident was transferred to the hospital or other location the facility must provide to the resident or their representative a written copy of the bed hold policy. -This notice must be given at the time of transfer. -For emergency transfers the bed hold notice must be given within 24 hours of transfer. -If the emergency transfer was to a hospital, the facility may send a copy of the bed hold policy to the resident in the hospital if a hospital representative such as a social worker. 1. Record review of Resident #23's Minimum Data Set (MDS a federally mandated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete comprehensive falls investigations, determine a root cause (main cause) for the resident's falls and revise the resident's care plan following a fall for one sampled resident (Resident #26) out of 17 sampled residents. The facility resident census was 66 residents. Record review of the facility Focused Risk Assessment Plan Scope/Severity for Falls (FRAPSS) policy revised 7/9/23 showed: -The purpose of the policy included identifying precipitation factors for fall risk and to be proactive in implementing interventions to prevent or reduce further falls. -Residents will be assessed using the FRAPSS including in an acute situation where a resident has had a fall. -The FRAPSS assessment guide measures areas of precipitating factors, history of previous falls, sensory deficits, medications and resident compliance. -The resident will be assessed by a Licensed Nurse and after the assessment is completed the resident will be scored accordingly and placed on the scope and severity level which outlines the plan of care and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ongoing assessment of the resident's condition and monitoring for complications before and after hemodialysis (a procedure involving diverting blood into an external machine, where it is filtered before being returned to the body to remove waste products and excess fluid from the blood when the kidneys stop working properly) treatments by having a licensed nurse assess the dialysis site for one sampled resident (Resident #49) out of 17 sampled residents. The facility census was 66 residents. Record review of the facility policy entitled Dialysis dated 11/28/17 and revised 3/18/22 showed: -Ongoing assessment of the resident's condition and monitoring for complications before and after dialysis treatments received at a certified dialysis facility. -Ongoing assessment and oversight of the resident before and after dialysis treatments. -Coordination of Physician Services between Nursing Home and Dialysis facility. -For a resident that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-09 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify, assess and provide supportive interventions for one sampled resident (Resident #60), with a diagnosis of Post-Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event), out of 17 sampled residents. The facility census was 66 residents. Record review of Trauma-Informed Care Implementation Center (https://www.traumainformedcare.chcs.org/what-is-trauma-informed-care/) copyright 2021 showed: -Trauma-informed care shifts the focus from What's wrong with you? to What happened to you? -A trauma-informed approach to care acknowledges that health care organizations and care teams need to have a complete picture of a patient's life situation - past and present - in order to provide effective health care services with a healing orientation. -Adopting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-09 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide dental services for one sampled resident (Resident #7) with teeth in poor repair out of 17 sampled residents. The facility census was 66 residents. A policy was requested but not received. 1. Record review of Resident #7's admission Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff for care planning) dated 12/17/21 showed the resident: -Was cognitively intact. -Had teeth in good repair. Record review of the resident's annual MDS dated [DATE] showed the resident: -Was cognitively intact. -Was independent with Activities of Daily Living (ADLs-grooming, hygiene, self-care). -Was edentulous or had broken/fragmented teeth. Record review of the resident's care plan dated 12/16/22 showed the resident was independent with self-care and staff would monitor. Observation and interview on 2/5/23 at 7:45 A.M. showed: -The resident had all front lower teeth broken off at the gum line. -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2020-03-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented to ensure no cross contamination was performed when two sampled residents' catheter bags (a flexible tube inserted through a narrow opening into the bladder, drains into a collection bag for removing fluid from the body) were on the floor (Resident #6 and #20); to ensure proper hand hygiene during catheter care for one sample resident (Resident #1) and during the transfer of one resident (Resident #20); to ensure proper storage of breathing tubing and masks when not in use for two sampled resident residents (Resident #32 and #33); and to include the following in its waterborne illness plan: a risk assessment of where opportunistic waterborne pathogens (e.g. Legionella sp. (a form of pneumonia, caused by the bacterium Legionella pneumophila found in both potable and nonpotable water systems, Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas, and fungi) could grow and spread in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to do the following: maintain the fan in Resident #33's room free of a heavy buildup of dust; maintain the backing support of the shower chair free of large rips, failed to maintain the shower mat in the 500 Hall shower room free of rips and tears which caused it to be not easily cleanable; failed to maintain the brakes of the wheelchairs that belonged to Residents #45 and #25 in working order; and failed to maintain the restroom ceiling vent in resident room [ROOM NUMBER] free of a heavy buildup of dust. This practice potentially affected at least 40 residents who used or resided in those areas. The facility census was 48 residents. 1. Observations with the Environmental Services Director and the Maintenance Director on 3/3/20, showed the following: - At 8:58 A.M., there was a heavy buildup of dust on the fan in Resident #33's room. - At 9:00 A.M., Resident #33 said facility staff had not cleaned his/her fan. - At 9:00 A.M., The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-03-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the medication refrigerator temperature was monitored and maintained within the appropriate range for the refrigerated medications and vaccines. The refrigerator temperature was 52 degrees Fahrenheit (°F) Affecting a total of 85 medications including insulin, vaccine, antipsychotics and anti-anxiety medications. Two sampled residents (Resident #1 and #2) had been given medication out of that refrigerator that day. There were 13 sampled and 8 supplemental residents. The facility census was 48 residents. Record review of the manufacturers package insert for Desmopressin AC (used to increase urine concentration and decrease urine production) revised in July 2007 showed: -Store in refrigerator between 36 °F and 46 °F. Record review of the Manufacturers package insert from AbbVie Inc revised in August 2017 showed: -Store Dronabinol (marinol used to stimulate the appetite and decrease nausea) in a cool place such as in a refrigerator, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents' dignity by not placing a privacy bag over the catheter bag for three sampled residents (Residents #6, #20, and #37) out of 13 sampled residents. The facility census was 48 residents. 1. Record review of Resident #6's Face Sheet showed he/she was admitted on [DATE] with diagnoses including respiratory failure, pneumonia, stroke, seizures, dysphagia (difficulty swallowing), high blood pressure, history of urinary tract infection and neurogenic bladder (lack of bladder control) with urinary retention. Record review of the resident's quarterly Minimum Data Set (MDS- a federally mandated assessment tool to be completed by facility staff for care planning) dated 3/3/20, showed he/she: -Was alert, but had cognitive difficulty and memory problems. -Was totally dependent on staff for transfers, mobility, bathing, dressing, toileting and grooming. -Was incontinent and used a catheter for urination. Observation on 3/5/20 at 9:07…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain an authorization from for the facility to hold and manage resident funds for one sampled resident(Resident #31) and to implement a system to ensure receipts were retrieved by the Business Office, after the resident's family member withdrew money from the resident's fund account, for expenses. This practice potentially affected one resident out of four residents sampled for the purpose of reviewing the resident fund's process at the facility. The facility census was 48 residents. 1. Record review of the authorization forms showed the absence of a signed authorization for Resident #31. During an interview on 3/2/20 at 12:41 P.M., the Business Office Manager (BOM) said: - Resident #31 signed up for the account in September of 2019. -The resident was physically and mentally unable to sign the authorization form. -The resident's family member is the Durable Power of Attorney (DPOA- a trusted person who a resident may choose to act in that resident's place for medical care and finances if that resident became mentally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the code status (instructions on what to do in case of cardiac or respiratory arrest) for one sampled resident (Resident #146) was transcribed to the resident's Physician Order Sheet (POS) out of of 13 sampled residents. The facility census was 48 residents. 1. Record review of Resident #146's Face Sheet showed he/she was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including brain injury, neck fracture, right femur fracture, left shoulder fracture, respiratory failure, dysphagia (difficulty swallowing), pneumonia, gastronomy (a tube that is placed directly into the stomach for long term administration of food, fluids, and medications) and tracheostomy (the surgical formation of an opening into the trachea through the neck especially to allow the passage of air). Record review of the resident's Hospital Discharge Record dated 2/26/20, showed hospital physician discussed with the resident's responsible party the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the care plans were comprehensive and updated to reflect the current status with interventions needed for one sampled resident (Resident #1) with and indwelling catheter (Foley catheter, a sterile tube that is inserted into the bladder to drain urine) out of 13 sampled residents. The facility census was 48 residents. 1. Record review of Resident #1's admission Face Sheet showed he/she had been admitted to the facility on [DATE] with diagnoses of: -Pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) of sacral region (large, triangular bone at the base of the spine and at the upper and back part of the pelvic cavity), Stage IV (Full thickness tissue loss with exposed bone, tendon or muscle. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunnelling). -Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure equipment for maintaining or improving range of motion was available for one sampled resident (Resident #20) out of 13 sampled residents. The facility census was 48 residents. Record review of Resident #20's Face Sheet showed he/she was admitted to the facility on [DATE] with the following diagnoses: -History of brain hemorrhage (an emergency condition in which a rupture blood vessel causes bleeding inside the brain). -Other lack of coordination. -Hemiplegia (paralysis) and hemiparesis (slight paralysis/weakness) affecting the right side of the body following brain hemorrhage. -Generalized muscle weakness. Record review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) dated 1/8/20 showed he/she had functional limitations in range of motion on his/her upper and lower extremities on one side. Record review of the resident's February 2020…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-03-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a safe transfer for two sampled residents (Residents #38 and #15), and to ensure the accuracy of assessments and care planning related to safe transfer for one sampled resident (Resident #15) out of 13 sampled residents. The facility census was 48 residents. 1. Record review of Resident #38's Face Sheet showed he/she was admitted to the facility on [DATE], with diagnoses including anxiety, muscle spasms, deformity of the lower leg, and cervical spondylosis (wear and tear affecting the spinal disks in your neck). Record review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care planning) dated 2/4/19, showed he/she: -Was cognitively intact. -Needed limited assistance with bathing, dressing, toileting, and transferring. -Was not stable to transfer from surface to surface without assistance. -Used a wheelchair to mobilize. Record review of the resident's Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain a physician's order for a resident to self-administrator his/her medications; to assess the resident ability to be able to self-administer medication and to ensure to update the resident respiratory care plan to reflect current health status for one sampled resident (Resident #33) out of 13 sampled resident. The facility census was 48 residents. 1. Record review of Resident #33 admission Face Sheet showed he/she was readmitted to the facility on [DATE] with diagnoses of: -Chronic Obstructive Pulmonary Disease (COPD - a disease process that decreases the ability of the lungs to perform ventilation). -Congestive Heart Failure (disorder that impairs the ability of the heart to fill with or pump a sufficient amount of blood throughout the body). -The resident was his/her own responsible person. Record review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-03-16 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a dead mouse and mouse droppings (the excrement of certain animals, such as rodents, sheep, birds, and insects) were removed from the kitchen furnace room for three days of the survey. This practice potentially affected one non-resident use area. The facility census was 48 residents. 1. Observations on 3/2/20 at 8:29 A.M., 3/3/20 at 10:23 A.M. and 3/4/20 at 8:27 A.M., showed the presence of a dead mouse and mouse droppings in the kitchen furnace room. During an interview on 3/3/20 at 10:22 A.M., the Maintenance Director said he/she did not know about the dead mouse in the kitchen furnace room. During an interview on 3/4/20 at 8:28 A.M., the Dietary Manager (DM) said he/she had not seen the mouse and the mouse droppings in the dietary furnace room. Record review of the 1999 and 2009 Food and Drug Administration (FDA) Food Code and Missouri Food Codes, showed: 6-501.111 Controlling Pests. The PREMISES shall be maintained free of insects, rodents, and other pests. The presence of insects, rodents, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$135,307 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $50,750 — penalty dated 2026-04-06
- $16,450 — penalty dated 2025-03-20
- $68,107 — penalty dated 2024-10-01
- Medicare payment denial — starting 2024-11-06 for 8 days
- Medicare payment denial — starting 2024-02-03 for 6 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RELIANT CARE MANAGEMENT — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 1.6 | -0.6 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 3 of 5 | 2.4 | +0.6 vs chain |
The other 33 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| HOPKINS, KIMPTON | Individual | W-2 MANAGING EMPLOYEE | since 04/24/2020 |
| DESTEFANE, RICHARD | Individual | CORPORATE OFFICER | since 03/04/2020 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 04/24/2020 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 93% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $992K paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265425. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.