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Fair View Health Care Center

1714 W 16th Street, Sedalia, MO 65301 · For profit - Corporation · 75 certified beds · (660) 827-1594 Medicare & Medicaid certified

Call the home — (660) 827-1594 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Aug 2024Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
700 S Limit Ave · (660) 826-7300 · Call to confirm hours
Pharmacy
1400 S Limit Ave · (660) 827-2400 · Call to confirm hours
Grocery
1500 S Limit Ave · (660) 826-4377 · Call to confirm hours
Park
1800 W 3rd St · (660) 826-4930 · Typically dawn to dusk
Place of worship
909 S State Fair Blvd · (660) 826-9236

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.9%18.1%15.4%worse
Long-stay residents who lose too much weight7.4%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder2.7%1.1%0.9%worse
Long-stay residents with a urinary tract infection2.3%2.3%2.0%worse
Long-stay residents with depressive symptoms83.1%18.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%4.1%3.3%better
Long-stay residents whose ability to walk worsened18.9%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication42.2%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine42.3%90.9%95.3%worse
Long-stay residents with pressure ulcers4.5%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control9.1%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table35.9%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine4.2%63.5%79.4%worse
Short-stay residents rehospitalized after admission44.6%26.0%22.6%worse
Short-stay residents with an outpatient ER visit25.8%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.592.111.67typical
Long-stay outpatient ER visits per 1,000 resident days2.122.331.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.2%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
0.12U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.2%CMS range 23.8–45.651.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 6.6–19.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified85.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 4.1–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.46
Aide hours/ resident / day
3.64
Total nurse hours/ resident / day
0.24
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 75 beds and averages 62.4 residents a day — about 83% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.81 on weekdays — 15% thinner on weekends. RN hours go from 0.34 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-04-22)
11
at the previous standard inspection (2024-08-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · F2026-04-22 · tag F0620 — widespread
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to ensure the admission policy did not require the resident and/or responsible party to waive facility liability for loss or damage to personal belongings for two residents (Resident #39, and #51) out of three residents. The census was 53.1. Review of the facility's Skilled Nursing Facility Resident Agreement, undated, showed the facility under no circumstances will be held responsible for or have any liability of any nature whatsoever for loss or damage to valuables, personal property or money brought to facility. It is further agreed that no deductions or credits shall be taken from any amount due or owing to facility as a result of any loss suffered or damage done by residents to personal property. 2. Review of Resident #39's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 03/12/26, showed staff documented the resident admitted to the facility on [DATE]. Review of the resident's Resident Handbook, signed and dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-22 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to designate a person to serve as the Director of Food and Nutrition Services (DFNS) with the appropriate qualifications, when the facility did not employ a qualified dietitian or other clinically qualified nutrition professional full-time. This failure has the potential to affect all residents. The facility census was 53.1. Review of the facility's Dietary Manager (DM) job description, dated 2023, showed the DM must meet State requirements for food service managers or dietary managers, and also meet one of the following qualification requirements: - Certification as a DM;- Certification as a food service manager;- Has similar national certification for food service management and safety from a national certifying body;- Has an associate's or higher degree in food service management and or in hospitality, if the course of study includes food service or restaurant management, from an accredited institution of higher learning;- Has two or more years of experience in the position of director of food and nutrition services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain the walk-in freezer in a manner to prevent potential food contamination. This failure has the potential to affect all residents. The facility census was 53.1. Review of the facility policies provided showed they did not contain a policy related to maintenance of the walk-in freezer. Observation on 04/19/26 at 10:24 A.M., showed the walk-in freezer door unable to fully seal shut. Observation showed a thick frost accumulation on the freezer walls, evaporator coil cabinet and on most of the food stored inside the freezer. Observation also showed a thick layer of ice on the front and back of the evaporator coil cabinet and on the floor inside the freezer. Observation on 04/20/16 at 10:18 A.M., showed the walk-in freezer door unable to fully seal shut. Observation showed thick frost on most of the stored food items, on the freezer walls, and on the evaporator coil cabinet inside the freezer. Observation showed a thick layer of ice on the freezer floor, on the side of the freezer door, and on the front and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-22 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to electronically submit to Centers for Medicare and Medicaid Services (CMS), a complete and accurate direct care staffing information to the Payroll Based Journal (PBJ) data for the first and second quarter of 2025. The facility census was 53.1.Review of the facility's Registered Nurse (RN) policy, revised 04/30/24, showed the facility is responsible for submitting timely and accurate staffing data through the CMS PBJ system. 2. Review of the facility's CMS PBJ Staffing Data Report, dated April 17, 2026, did not contain a report for the first and second quarter of 2025. 3. During an interview on 04/22/2026 at 4:07 P.M., the Director of Nursing (DON) said their corporate office is responsible for reporting staffing information to the PBJ. He/She said he/she was not aware the PBJ wasn't reported correctly for 2025. During an interview on 04/22/2026 at 4:52 P.M., the Administrator said he/she was not aware there were issues with the PBJ being reported. He/She said their corporate office handles the final submission to PBJ.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-22 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to use appropriate infection control procedures to prevent the spread of bacteria or other infectious causing contaminants when staff failed to ensure the two-step purified protein derivative (PPD), a skin test for Tuberculosis (TB) (a potentially serious infectious bacterial disease that mainly affects the lungs) was completed and on file in accordance with the facility policy for five employees (Dietary Aide M, Licensed Practical Nurse (LPN) N, [NAME] O, Certified Medication Technician (CMT) P, and Registered Nurse (RN) E out of 10 employee files reviewed. Staff failed to ensure all residents were screened for TB when staff failed to ensure a two-step PPD and/or annual PPD tests were completed and documented per the facility policy for four residents (Resident #3, #10, #26, and #35) of five sampled residents. Facility staff failed to develop and implement complete policies and procedures for the inspection, testing and maintenance of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-22 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to review and revise the plan of care for four residents (Resident #4, # 5, #10, and #22) out of 16 sampled residents. The facility census was 53.1. Review of the Facility's Comprehensive Care Plan Policy, revised 10/31/24, showed the care planning process will include an assessment of the resident's strengths and needs, and cultural preferences in developing goals of care. The Care plans will be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly Minimum Data Set (MDS), a federally mandated assessment tool, assessment. Qualified staff responsible for carrying out interventions specified in the care plan will be notified of their roles and responsibilities for carrying out the interventions, initially and when changes are made. 2. Review of Resident #4's quarterly MDS, dated [DATE], showed: -Severe cognitive impairment; -Upper and lower extremity impairment on both sides; -Dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-22 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. The facility census was 53.1.Review of the Facility's RN policy, revised 4/30/24, showed the facility will utilize the services of a RN for at least eight consecutive hours per day, seven days a week. 2. Review of the facility's RN staff schedule, dated January 2026, showed the facility did not have an RN in the building on: -Saturday, 01/03/26; -Sunday, 01/04/26; -Saturday, 01/17/26; -Sunday, 01/18/26; -Saturday, 01/31/26. 3. Review of the facility's RN staff schedule, dated February 2026, showed the facility did not have an RN in the building on: -Sunday, 02/01/26; -Saturday, 02/14/26; -Sunday, 02/15/26; -Saturday, 02/28/26; -Sunday, 02/29/26. 4. Review of the facility's RN staff schedule, dated March 2026, showed the facility did not have an RN in the building on: -Sunday, 03/14/26; -Saturday, 03/15/26; -Saturday, 03/28/26; -Sunday, 03/29/26. 5. Review of the facility's RN staff schedule, dated March…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-22 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure four Nurse Aide's (NA) (NA A, NA B, NA C and NA D) of four completed the nurse aide training program within four months of his/her employment in the facility. The census was 53.1.Review of the facility's policies showed staff did not provide a policy that directed staff on NA qualifications. 2. Review of NA A's Certified Nurse Aid (CNA) report showed a hire date of 09/15/25. The report did not contain documentation NA A completed a nurse aide training program. 3. Review of NA B's CNA report showed a hire date of 08/23/25. The report did not contain documentation NA B completed a nurse aide training program. During an interview on 04/22/26 at 10:51 A.M., NA B said he/she started in August of 2025 and has never worked in any other department. He/She said he/she started classes a few months ago. He/She said before he/she started classes there were issues with not having an instructor. He/She said he/she has completed classes but has not set up any testing dates. 4. Review of NA C's CNA report showed a hire date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to ensure medications were stored in a safe and effective manner, when staff failed to ensure medications not in use and expired medications were properly discarded. The facility census was 53.1.Review of the facility's policy, Storage of Medications, dated 05/18/24, showed medications housed in the facility premises and follow in accordance the manufacturer's recommendations related to unused medications. 2. Observation on 04/19/26 at 10:30 A.M., showed the 200 hall medication cart contained: -One bottle of Prednisolone Acetate 1% Ophthalmic Suspension five milliliter (mL) (steroid eye drop) with an expiration date of 04/15/26; -One bottle of Systane Balance Lubricant Eye Drops 0.5%, 10 mL with an expiration date of 02/12/26; - Albuterol inhaler HFA 90 microgram (mcg) (used to open the lung airways) with a use by date of 04/06/26; -Biscodyl 5 milligrams (mg), (a stimulant laxative) with an expiration date of 02/2024. 3.Observation on 04/19/26 at 11:00 A.M., showed the 200 hall overflow medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-22 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to ensure prepared food items were served at a safe and appetizing temperature when the facility staff failed to maintain the internal temperatures of hot food items at 120 degrees Fahrenheit ( F) or higher upon service to residents who ate in their rooms. The facility census was 53.1. Review of the facility's policy titled, Dietary Food Preparation, dated 07/05/23, showed the temperature of hot food items are expected to be greater than 135 F at the time of service to residents. During an interview on 04/19/26 at 12:50 P.M., Resident #23 said he/she eats in his/her room. The resident said when staff bring his/her food the food is barely warm and he/she prefers his/her food to be hot. During an interview on 04/19/26 at 1:11 P.M., Resident #43 said his/her food is mostly cold when delivered. Review of the facility menus, dated 04/22/26, showed the menu directed staff to provide the residents on a regular diet with rosemary herbed baked chicken, mushroom rice, and cauliflower au gratin at the lunch meal.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2026-04-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to maintain resident dignity, when staff stood over four residents (Resident #4, #22, #23 and #34) while assisting the residents to eat. The facility census was 53.1. Review of the facility's Promoting/Maintaining Resident Dignity policy, revised 09/21/25, showed all staff will speak to and treat all residents with dignity and respect, all staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights, and when interacting with a resident, pay attention to the resident as an individual.2. Review of Resident #4's Quarterly Minimum Data Set (MDS), a federally mandated assessment completed by facility staff, dated 02/04/26, showed staff assessed the resident as severely impaired cognition, upper extremity impairment on both sides and dependent on staff for eating.Review of the resident's care plan, dated 02/16/26, showed the plan did not direct staff on how to assist the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to complete or post required nurse staffing information in an area readily accessible to residents and visitors. The facility census was 53.1. Review of the facility's policy titled, Nurse Staffing Posting Information Policy, reviewed 06/26/24, showed the nurse staffing sheet will be posted on a daily basis and will contain: -Facility Name; -Current date; -Facility current resident census; -The total number and actual hours worked by the following categories of licensed and unlicensed nursing staff directedly responsible for resident care per shift: -Registered nurses (RN); -Licensed Practical Nurses (LPN)/Licensed Vocational Nurses (LVN); -Certified nurse aides (CNAs). -The facility will post the Nurses Staffing Sheet at the beginning of each shift. -The information posted will be presented in a clear and readable format and in a prominent place readily accessible to residents and visitors. 2. Observation on 04/19/26 10:30 A.M., showed facility staff did not post the nurse staff posting sheet in an area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to have a Registered Nurse (RN) for eight consecutive hours a day that was not the Director of Nursing (DON) with a facility census over 60 residents. The facility was 64.1. Review of the facility's Registered Nurse Policy, revised 4/30/24, showed staff are directed the DON may serve as a charge nurse only when the facility has average daily occupancy of 60 or fewer residents. 2. Review of the facility census and staffing sheets, dated 7/15/25 to 7/31/25, showed the following: -7/20/25 showed a facility census of 61, and DON worked as a charge nurse;-7/24/25 showed a facility census of 61, and DON worked as a charge nurse;-7/29/25 showed a facility census of 61, and the DON worked as a charge nurse. 3. Review of the facility census and staffing sheets, dated 8/1/25 to 8/20/25, showed the following: -8/1/25 showed a facility census of 63, and DON worked as a charge nurse;-8/2/25 showed a facility census of 62, and DON worked as a charge nurse;-8/6/25 showed a facility census of 61, and DON worked as a charge nurse;-8/7/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-09 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to meet professional standards when staff did not complete weekly skin assessments and did not document they provided physician ordered wound treatments for three residents (Residents #1, #2, and #3) out of six sampled residents. The facility census was 61. 1. Review of the facility's Skin Assessment Policy, dated 6/26/24, showed licensed or registered nurse will conduct a full body, or head to toe, skin assessment upon admission, or re-admission and weekly thereafter. The assessment may also be performed after a change of condition or after any newly identified pressure injury. 2. Review of Resident #1's Minimum Data Set (MDS), a federally mandated assessment tool, dated 4/5/25, showed staff assessed the resident as: -Cognitively intact; -Diagnosis of stroke, pressure ulcer of sacral region (region of the lower back) stage two (partial thickness skin loss), and chronic non pressure ulcer of the right calf with fat layer exposed; -At risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-02 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed to develop a comprehensive person-centered baseline care plan to meet the resident's medical, nursing, mental and psychosocial needs for one resident (Resident #1) out of two sampled residents. The facility's census was 52. 1. Review of the facility's Baseline Care Plan Policy, dated 5/18/24, showed the baseline care plan will be developed in 48 hours of a resident's admission. It should include the minimum healthcare information necessary to properly care for a resident. The admitting nurse, or supervising nurse on duty, shall gather infoamtion form the admission physical assessment, hospital transfer information, physicain orders, and discussion with teh residnt and resident representative. A supervising nurse shall verify within 48 hours that a baseline care plan has been developed. 2. Review of Resident #1's Entry Minimum Datat Set (MDS), a federally mandated assessment tool, dated 3/27/25, showed the resident admitted to the facility 3/27/25. Review of the resident's clinical admission assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-02 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to meet professional standards when staff did not obtain orders for a urinary catheter (flexible tube used to drain the bladder when someone cannot urinate on their own), catheter care, for a tracheostomy (a surgical procedure that creates an opening in the neck into the windpipe), tracheosyomy care, and did not obtain orders for a Gastrostomy (a surgical procedure creating an opening through the abdominal wall into the stomach, allowing for the insertion of a gastrostomy tube for feeding) tube, Gastrostomy tube flushes, or Gastrostomy tube care for one resident (Resident #1) out of five sampled residents. The facility census was 52. 1. Review of the facility's admission process, assignment of primary diagnosis policy, dated 12/1/22, showed a licensed or registered nurse will ensure all admission paperwork including physician orders, medications, diet orders, laboratory orders are obtained and followed. Review of the facility's Medication order policy,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to perform hand hygiene and/or wash hands to prevent the spread of infection during medication pass for five residents (Residents #3, #20, #29, #41, and #48) of six sampled residents, and during perineal care for two residents (Resident #22 and #38) of two sampled residents. Facility staff failed to follow infection control protocols for cleaning/disinfecting the glucometer (a device used to measure blood sugar levels) when staff tested four residents (Resident #23, #26, #31, and #58) of four sampled resident blood sugar levels. Facility failed to ensure the two-step purified protein derivative ( (PPD) skin test for Tuberculosis (TB) ) was completed in accordance with their policy and on file for six employees (Registered Nurse (RN) E, Nurse aide (NA) D, housekeeping aide I, Maintenance J, Certified nurse aide (CNA) K, and Licensed Practical Nurse (LPN) S) out of ten employee files reviewed. Facility staff failed to have and maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to check the Employee Disqualification List (EDL) (a list of individuals who have been determined to have abused or neglected a resident or misappropriated funds or property belonging to a resident), criminal background check (CBC), and Family Care Safety Registry (FCSR) prior to hire in accordance with their facility policy for nine (Registered Nurse (RN) E, Nurse Aide (NA) D, Certified Medication Technician (CMT) F, Dietary Aide G, laundry aide H, housekeeping aide I, maintenance J, Certified Nurse Aide (CNA) K, and CNA L) out of ten sampled employees. The facility census was 53. 1. Review of the Facility's Screening- Applicant, Employee, Volunteer and Vendor (Missouri) policy, Revised May 2024, showed: -HR staff will conduct the following screens on potential employees prior to hire; -Criminal history- Using the request for Criminal Record Check, a criminal background check should be done through Missouri Highway Patrol's Missouri Automated Criminal History Site; -FCSR; -EDL list. 2. Review of RN E's personnel record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to ensure acceptable standards of practice when staff failed to complete neurological assessments (evaluation completed by staff for early detection of nervous system damage following head trauma) for two of four sampled residents (Resident #3, and #18). Ensure pressure relieving devices were in place for two out of three sampled residents (Resident #20, and #22). Staff failed to provide wound care treatment per physician orders for one out of one sampled resident (Resident #40). The census was 53. 1. Review of the facility's Head Injury policy, revised 05/18/2024, showed staff are directed as follows: -Assess resident following a known, suspected or verbalized head injury. The assessment shall include, at a minimum: a. Vital signs. b. General condition and appearance. c. Neurological evaluation for changes in: Physical functioning, Behavior, Cognition, Level of consciousness, Dizziness, Nausea, Irritability, and Slurred speech or slow to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to provide adequate baths/showers to maintain proper hygiene for four residents (Resident #15, #26, #37, #38) out of seven sampled residents, and one additionally sampled resident (Resident # 35), who required assistance from staff to complete their Activities of Daily Living (ADLs) (bathing, showering, dressing, transfers, toileting, etc.). The facility census was 53. 1. Review of the facility's Resident Showers Policy, revised 06/26/24, showed the purpose is to assist residents with bathing to maintain proper hygiene, and directed staff as follows: -Resident will be provided showers as per request or as per facility schedule protocols and based upon resident safety; -Partial baths may be given between regular shower schedules as per facility policy; -Assist the resident with showering as needed. 2. Review of Resident #15's annual Minimum Data Set (MDS), a federally mandated assessment tool, dated 06/04/24, showed staff assessed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to provide an ongoing activity program to meet the needs, interests, and physical, mental, and psychosocial well-being for four (Resident #23, #44, #48, and #58) out of 14 sampled residents on weekends. The facility staff failed to post an activities calendar for residents to view. The facility census was 53. 1. Review of the facility's policy titled, Activities, dated 07/23, showed the facility will provide an ongoing program of activities designed to meet, in accordance with comprehensive assessment, their interests and their physical, mental and psychosocial well-being. Review showed staff were directed to: -Activities will be designed with the intent to promote and enhance the emotion health, self-esteem, pleasure, comfort, education, creativity, success, and independence for all residents, based on interview and assessing the residents like and dislikes; -The activities calendar will be posted on each unit and will include activities that are appropriate for the general therapeutic milieu population that meets the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to maintain a medication error rate of less than 5%. Out of 29 opportunities observed, six errors occurred, resulting in a 20.69% error rate, which effected four residents (Resident #23, #26, #31, #58) out of ten sampled residents. The facility census was 53. 1. Review of the Facility's Medication Errors policy, dated [DATE], showed the facility shall ensure medications will be administered as follows: -According to physician orders; -In accordance with accepted standards and principles which apply to professionals providing services; -The facility must ensure that it is free of medications error rates of 5% or greater as well as significant medication error events; -The facility will consider factors indicating error in medication administration, including, but not limited to, the following: -Medication administered not in accordance with prescriber's order. Examples include but not limited to incorrect dose, route of administration,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to provide written information to the resident and/or the resident's representative of the bed hold policy at the time of transfer to the hospital for three (Resident #22, #36, and #47) out of three sampled residents. The facility's census was 53. 1. Review of the facility policies showed staff did not provide a policy for bed hold notification. 2. Review of Resident #22's medical record showed the resident discharged from the facility on 07/10/24 and readmitted to the facility on [DATE]. The record did not contain written documentation staff notified the resident or the resident's responsible party of the facility's bed-hold policy. 3. Review of Resident #36's medical record showed the resident: -discharged on 08/08/24 and readmitted to the facility on [DATE]; -discharged on 06/22/24 and readmitted to the facility on [DATE]; -discharged on 06/03/24 and readmitted to the facility on [DATE]; -Did not contain written documentation staff notified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, facility staff failed to ensure Level I Pre-admission Screening (used to evaluate for the presence of psychiatric conditions to determine if a Pre-admission Screening and Resident Review (PASRR) level II screen is required) were completed for two residents (Resident #8, and #26) out of two sampled residents. The facility census was 53. 1. Review of the facility's policies showed staff did not provide a policy for PASRR. 2. Review of the Central Office Medical Review Unit (COMRU) website, https:// health.mo.gov/seniors/nursinghomes/pasrr.php, dated 09/04/24, showed the PASRR is a federally mandated screening process for individuals with serious mental illness and/or intellectual disability/developmental disability related diagnosis who apply or reside in Medicaid Certified beds in a nursing facility regardless of the source of payment. The screening assures appropriate placement of persons known or suspected of having a mental impairment(s) and also the individual needs of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to ensure call lights were within reach for three residents (Resident #10, #27, and #40) out of 14 sampled residents. The facility census was 53. 1. Review of the facility's policy titled, Call Light Accessibility and Timely Response, dated 4/30/24, showed all staff will be educated on the proper use of the resident call system, including how the system works and ensuring resident access to the call light. All residents will be evaluated on how to call for help by using the resident call system. Staff will ensure the call light is within reach of resident and secured, as needed. The call system will be accessible to residents while in their bed or other sleeping accommodations within the resident's room. The call system should be accessible to a resident lying on the floor. 2. Review of Resident #10 Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 05/28/24, showed staff assessed the resident as follows:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-13 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure ten Nurse Aides (NA) (NA A, NA B, NA C, NA D, NA E, NA F, NA G, NA H, NA I, and NA J) completed the nurse aide training program within four months of their employment in the facility. The facility census was 50. 1. Review of the facility policy titled, Nurse Aide Qualifications and Training Requirements, revised August 2022, showed the following: -Policy Statement: Nurse aides must undergo a state-approved training program; -Nurse Aide is any individual providing nursing or nursing-related services to residents in a facility. This term may also include an individual who provides these services through an agency or under a contract with the facility, but is not a licensed health professional, a registered dietitian, or someone who volunteers to provide such services without pay; -The facility will not employ any individual as a nurse aide for more than four months full-time, temporary, per diem, or otherwise, unless that individual is competent to provide designated nursing care and nursing related services; and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-13 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility staff failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. The facility census was 50. 1. Review of the facility's Nursing Services Policy, revised 05/01/23, showed the facility will ensure that a registered nurse is on duty to provide RN services at least 8 consecutive hours, 7 days a week. 2. Review of RN A's payroll detail report, dated 9/24/23 - 10/8/23 showed the following hours worked: -On 10/05/23 RN A worked 12:00 A.M. and clocked out at 7:00 A.M.; -On 10/07/23 RN A did not work any hours; -On 10/08/23 RN A did not work any hours. Review of the Nurses schedule, dated 10/01/23-10/31/23, showed RN A was scheduled as follows: -On 10/05/23 RN A was scheduled to work 6:00 P.M. to 6:00 A.M.; -On 10/07/23 RN A was scheduled off; -On 10/08/23 RN A was scheduled off. Review of the payroll detail report, dated 9/24/23-10/8/23, did not show another RN clocked hours for the dates of 10/07/23 and 10/08/23. During an interview on 10/12/23 at 1:15 P.M., the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-05-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to perform hand hygiene as often as necessary using approved techniques to prevent cross-contamination. The facility census was 47. 1. Review of the facility's Handwashing/Hand Hygiene policy dated August 2019, showed the policy directed: -All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents and visitors; -Wash hands with soap and water when hands are visibly soiled; -Use an alcohol-based hand rub containing at least 62 percent alcohol or, alternatively, soap and water after handling contaminated equipment; after contact with objects in the immediate vicinity of the resident; before and after glove use; and before and after eating or handling food; -Hand hygiene is the final step after removing and disposing of personal protective equipment; -To wash hands: *Wet hands first with water, then apply an amount of product recommended by the manufacturer to hands; *Rub hands together vigorously for at least 15 seconds, covering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to review and revise the plan of care for one resident (Resident #5) after the completion of Quarterly Minimum Data Set (MDS), a federally mandated assessment tool. Additionally, staff failed to review and revise the plan of care with changes in the resident's needs for six residents (Resident #3, #4, #10, #23, #24 and #44). The facility census was 47. 1. Review of the facility's policy titled, Care Plans, Comprehensive Person-Centered, dated March 2022, showed staff were directed to do the following: -The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment; -Reflects currently recognized standards of practice for problem areas and conditions; -Assessments of resident's are ongoing and care plans are revised as information about the residents and the resident's condition change; -The Interdisciplinary Team (IDT) reviews and updates the care plan when there has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed to provide an ongoing program of activities designed to meet the residents' interest during the weekends. The facility census was 47. 1. Review of the facility's policy titled, Activity Programs Staffing, revised June, 2018, showed staff were directed to do the following: -Our activity programs are staffed with personnel who have appropriate training and experience to meet the needs and interests of each resident; -Sufficient activity personnel are on duty to meet the needs of the residents and functions of the activity programs; -When a qualified professional is not on premises, the day-to-day functions of the activity programs are under the supervision of an assistant activity director/coordinator or another facility staff member as designated by administration; -Sufficient activity personnel are on duty to meet the needs of the residents and the functions of the activity programs. Review of the facility's policy titled, Activity Programs, revised June 2018, showed staff were directed to do the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-18 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to ensure three residents (Resident #5) had an appropriate indication for the use of antipsychotic medications. Additionally, staff failed to provide a 14-day stop date for as needed (PRN) antianxiety medication, for four residents (Residents #3, #14, #44, and #46). The facility census was 47. 1. Review of facility's policy Psychotropic Medication Use, dated July 2022, showed staff were directed to do the following: -Resident will not receive medications that are not clinically indicated to treat a specific condition; -Psychotropic medication management, includes indication for use. -PRN orders for psychotropic medications are limited to 14 days; -For psychotropic medications that are not antipsychotics, if the prescriber believes it is appropriate to extend the PRN beyond 14 days, physician will document the rationale for extending the use and include duration for the PRN order; -For psychotropic medications that are antipsychotics, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to maintain a correct count of controlled medications for three residents (Resident #14, #42 and #3). The facility census was 47. 1. Review of facility's policy Controlled Substances, dated April 2019, showed staff were directed to do the following: -The nurse administering a controlled medication, is responsible for documenting the quantity of the medication remaining; -Controlled medications are counted at the end of each shift; -The nurse coming on duty and the nurse going off duty determine the count together; -Any discrepancies in the controlled substance count are documented and reported to the Director of Nursing (DON) immediately. 2. Review of Resident #14's Controlled medication log, dated 05/16/2023, showed staff documented the resident had 13.5 milliliters (ml) of Morphine (narcotic pain medication) available. Further review showed Licensed Practical Nurse (LPN) E signed the log as accurate. Observation on 05/16/23 at 10:39 A.M., showed the resident's Morphine bottle contained 19 ml of the liquid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observation, interview and record review, facility staff failed to ensure one resident (Resident #17) with contractures (changes to joint tissues that can lead to tightening, and immobility) received appropriate treatment and services to prevent further decrease in range of motion (ROM) (motion of a joint). The facility census was 47. 1. Review of the facility's policy titled, Resident Mobility and Range of Motion, revised July, 2017, showed staff were directed to do the following: -Residents with limited ROM will receive treatment and services to increase and/or prevent a further decrease in ROM; -Residents with limited mobility will receive appropriate services, equipment and assistance to maintain or improve mobility unless reduction in mobility is unavoidable; -Further review showed the policy did not contain direction for staff in regard to following physician orders for the treatment of contractures. -Staff to include specific interventions, exercises and therapies to maintain, prevent avoidable decline in, and/or improve mobility and range of motion in the care plan. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, facility staff failed to obtain orders for dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly), or have a system in place for ongoing communication with the dialysis clinic for one resident (Resident #10) who receives dialysis. Additionally, facility staff failed to monitor or assess the resident before and after dialysis treatments. The facility census was 47. 1. Review of the facility's policy titled, Hemodialysis Access Care, dated September 2010, showed staff were directed to do the following: -The dressing change is done in the dialysis center post-treatment; -If dressing becomes wet, dirty, or not intact, the dressing shall be changed by a licensed nurse trained in this procedure; -Mild bleeding from site (post-dialysis) can be expected. Apply pressure to insertion site and contact dialysis center for instructions; -The general medical nurse should document in the resident's medical record every shift as follows: -Location of catheter; -Condition of dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-06-09 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to update their Facility-Wide Assessment, an assessment completed by facility staff to determine what resources are necessary to care for its residents competently during day-to-day operations and emergencies as necessary. The facility census was 59. 1. Review of the facility's Assessment Tool, dated 9/5/24, showed the purpose of the assessment is to evaluate the resident population and determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Staff are directed as follows: -Use this assessment to make decisions about your direct care staff needs, as well as your capabilities to provide services to the residents in your facility, at least annually and as necessary, per the above requirement; -Use evidence-based, data driven methods that focus on ensuring that each resident is provided care that allow the resident to maintain or attain their highest practicable physical, mental and psychosocial well-being. The tool is organized in three parts: -Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-08-29 · tag F0567 — failed to protect residents' money held by the home — widespread
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure residents have appropriate access to their trust fund account to include on the weekends. The facility census was 53. 1. Review of facility's Resident Trust Policy, dated 02/02/24, showed the facility shall allow the residents access to their personal possessions and funds during regular business hours, Monday through Friday. Review of the facility's admission Packet, undated, showed the facility shall allow the residents access to their personal possessions and funds during regular business hours, Monday through Friday. During an interview on 08/28/24 at 9:40 A.M., the Corporate Business Office Manager said the corporation policy states resident access to funds is during business hours Monday through Friday. The business office manager said, she was unsure exactly what regulation says about access to funds outside of business hours. During an interview on 08/29/24 at 5:00 P.M., the Administrator said she has never had access to money on the weekends ever arise, but if a nurse was to cover money for a resident,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-08-29 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to develop a detailed facility assessment, to include the overall number of facility staff needed to ensure sufficient number of qualified staff are available to meet each resident's needs during day-to-day operations and emergencies. The facility census was 53. 1. Review of the facility policies showed staff did not provide a policy for the facility assessment. 2. Review of the Facility Assessment Tool, dated 01/20/24, showed the following: -Special Treatments and Conditions: Oxygen therapy 5; Tracheostomy Care 1; Bilevel positive airway pressure (BIPAP)/Continuous positive airway pressure (CPAP): 3; Behavioral Health care needs 12; Injections 8; Dialysis 1; Ostomy Care 1; Hospice Care 2. -Assistance with Activities of Daily Living was left blank; -Number of licensed Nurses per resident was left blank; -Direct care staff per resident was left blank; During an interview on 08/29/24 at 5:00 P.M., the Administrator said it is her responsibility to update the facility assessment. She said she did not know the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to RELIANT CARE MANAGEMENT — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.2-0.2 vs chain
Health inspection 2 of 51.6+0.4 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 1 of 52.4-1.4 vs chain
The other 33 homes this chain runs (chain average 1.2★, per CMS)
1 of 5Bernard Care CenterSaint Louis, MO 1 of 5Bridgewood Health Care CenterKansas City, MO 1 of 5Brookfield Health Care CenterBrookfield, MO 1 of 5Brunswick Health Care CenterBrunswick, MO 1 of 5Carrie Elligson Gietner Health Care CenterSaint Louis, MO 1 of 5Cassville Health Care CenterCassville, MO 1 of 5Chariton Park Health Care CenterSalisbury, MO 1 of 5Crestwood Health Care CenterFlorissant, MO 1 of 5Eastview Manor Care CenterTrenton, MO 1 of 5Edgewood Manor Health Care CenterRaytown, MO 1 of 5Four Seasons Living CenterSedalia, MO 1 of 5Grand Manor Health Care CenterSaint Louis, MO 1 of 5Gregory Ridge Health Care CenterKansas City, MO 1 of 5Heritage Care CenterSaint Louis, MO 1 of 5Hidden Lake Health Care CenterSaint Louis, MO 1 of 5Holton Health Care CenterHolton, KS 1 of 5Legendary Health Care CenterMarshall, MO 1 of 5Milan Health Care CenterMilan, MO 1 of 5Nathan Richard Health Care CenterNevada, MO 1 of 5Nick's Health Care CenterPlattsburg, MO 1 of 5North Village ParkMoberly, MO 1 of 5Odessa Health Care CenterOdessa, MO 1 of 5Parkway Health Care CenterKansas City, MO 1 of 5Rest Haven Health Care CenterSedalia, MO 1 of 5Sarcoxie Health Care CenterSarcoxie, MO 1 of 5South County Health Care CenterArnold, MO 1 of 5Wellsville Health Care CenterWellsville, MO 1 of 5Westview Nursing HomeCenter, MO 2 of 5St Elizabeth Care CenterSaint Elizabeth, MO 2 of 5Stonecrest HealthcareViburnum, MO 3 of 5Greenville Health Care CenterGreenville, MO 3 of 5Portageville Health Care CenterPortageville, MONot rated (Special Focus)Hillside Health Care CenterSaint Louis, MO

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DESTEFANE, RICHARDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/23/2025
RELIANT CARE MANAGEMENT COMPANY LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/10/2024
ARSHAD, ABDULLAHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/16/2024
MCDONALD, EVERLYNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
BRUNSWICK PARK ASSOCIATES INCOrganizationADP OF THE SNFsince 01/16/2025
FAIR VIEW ASSOCIATES I, L.L.C.OrganizationADP OF THE SNFsince 01/23/2025
RCG INCOrganizationADP OF THE SNFsince 11/15/2024
RELIANT CARE GROUP LLCOrganizationADP OF THE SNFsince 11/15/2024
RELIANT CARE GROUP OF WEBSTER INCOrganizationADP OF THE SNFsince 12/31/2024
RICHARD J. DESTEFANE REVOCABLE LIVING TRUSTOrganizationADP OF THE SNFsince 11/15/2024
TLG II LLPOrganizationADP OF THE SNFsince 12/31/2024

CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.8M
Net patient revenuemost recent cost report
-5.5%
Operating marginrevenue minus expenses
$27K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 9%Other / private 25%

This home reported $27K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$223per resident / day
operating cost
$6,776per month
≈ monthly operating cost
$211per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265856. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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