No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

South County Health Care Center

1101 West Outer 21 Road, Arnold, MO 63010 · For profit - Limited Liability company · 153 certified beds · (636) 296-5455 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0570)1 immediate-jeopardy citation$93,995 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0570)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $93,995 in federal fines (most recent 2026-03-27)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
13303 Tesson Ferry Rd · (314) 421-0663 · Call to confirm hours
Pharmacy
197 Gravois Bluffs Plaza Dr · (636) 326-7508 · Call to confirm hours
Grocery
2 Meramec Heights Shopping Ctr · (636) 282-1763 · Call to confirm hours
Park
2280 S Old Highway 141 · (636) 343-2123 · Typically dawn to dusk
Place of worship
1450 Old State Route 21 · (636) 296-8855

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.0%18.1%15.4%worse
Long-stay residents who lose too much weight5.3%5.3%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection0.3%2.3%2.0%better
Long-stay residents with depressive symptoms74.9%18.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.4%4.1%3.3%better
Long-stay residents whose ability to walk worsened19.3%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication26.4%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine84.7%90.9%95.3%worse
Long-stay residents with pressure ulcers1.8%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control11.7%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table53.0%23.5%17.1%check this — see note marked dagger below the table
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents rehospitalized after admission29.2%26.0%22.6%worse
Short-stay residents with an outpatient ER visit7.1%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.222.111.67worse
Long-stay outpatient ER visits per 1,000 resident days2.342.331.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.4%U.S. median 10.7%
Went back to hospital
25.9%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 25.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.1–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge25.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge22.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.411.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.17
RN hours/ resident / day
0.13
LPN hours/ resident / day
1.10
Aide hours/ resident / day
1.40
Total nurse hours/ resident / day
0.12
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 153 beds and averages 85.5 residents a day — about 56% occupied, or roughly 68 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 1.40 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 1.21 hrs/resident/day on weekends vs 1.48 on weekdays — 19% thinner on weekends. RN hours go from 0.19 to 0.12 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2025-08-07)
3
at the previous standard inspection (2024-08-22)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.

  • Immediate jeopardy · J2026-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect three residents (Residents #1, #2, and #3) of three sampled residents from sexual abuse when the Assistant Director of Nurses (ADON) offered and provided his/her personal medications to the residents in exchange for sexual activity and inappropriate touching. The facility also failed to protect Resident #1, with a history of substance abuse, from abuse when the Activities Director (AD) took the resident in his/her personal vehicle to purchase marijuana. The AD and resident then used the marijuana together while in the vehicle. The facility census was 86. The administration was notified on 3/25/26 at 1:30 P.M. and 3/26/26 at 1:00 P.M. of the Immediate Jeopardy situations which began on 03/18/26. The IJ was removed on 3/26/26, as confirmed by surveyor onsite verification. Review of the facility's Abuse and Neglect Policy dated 06/12/24, showed:- Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to provide residents with a clean, comfortable and homelike environment by failing to maintain resident-use areas, bathing areas and common areas in a sanitary and orderly condition. This deficient practice had the potential to affect all residents residing in the facility. The facility census was 80.The facility did not provide a policy for a safe, clean, and comfortable homelike environment.Review of the Resident Council minutes from the 02/11/26 meeting showed a concern with housekeeping and not getting the rooms cleaned. There was no follow-up included. Observation on 06/16/26 at 9:00 A.M., during the initial tour of the facility showed a strong a strong urine odor upon entering.Observations on 06/16/26 at 9:12 A.M. of the 300-hall showed:A dried tissue with black substance that had been streaked across the floor and left in front of the men's and women's bathrooms on the 300 hall;The female bathroom had an out of order sign posted on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to maintain hazardous cleaning chemicals in a secure manner to prevent resident access when an unattended one-gallon container of cleaning solution was observed on the floor in a resident accessible hallway. The product was identified by the manufacturer as causing serious eye irritation and potentially harmful if swallowed. The facility's assessment identified that 40 of the 80 residents had behavioral health needs, making resident access to hazardous chemical a foreseeable accident hazard. The facility census was 80.Observation on 06/16/26 at 9:26 A.M., showed an unattended one-gallon container of a purple cleaning solution sitting on the floor in the Countryside 100 and resident-accessible hallway. Review of the manufacturer's Safety Data Sheet identified the product as causing serious eye irritation and noted it may be harmful if swallowed. Review of the facility assessment identified 35 residents with behavioral symptoms and cognitive impairment and 40 residents with behavioral health needs. Failure to secure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide wound care and medications as ordered for one resident (Resident #1) out of 10 sampled residents. The facility census was 82.The facility policy titled, Transcription of Orders and Following Orders, dated May 2024, showed:- The Licensed/Registered nurse will review electronic medication administration records (MARs) and treatment administration records (TARs) on a routine basis to monitor for medications that were not administered to the resident due to unavailability, refusal, omission and etc.;- If a medication is marked as not given, the reasoning for not being given should be explained in the progress notes and the Resident Care Coordinator (RCC), the Director of Nursing (DON), Assistant Director of Nursing (ADON), Registered Nurse (RN), and the Administrator must be notified. The physician and legal guardian (if applicable) must also be notified. The nurses progress notes must document the plan/solution because of the medication not being administered and any adverse reactions that the resident may have;- For…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed record review and interview, the facility failed to provide bathing/showers for one resident (Resident #1) of 10 sampled residents. The facility census was 82.The facility policy titled Resident Showers and dated June 2024, directed staff to: - Assist residents with bathing to maintain proper hygiene, stimulate circulation and help prevent skin issues as per current standards of practice;- Provide residents with showers as requested or as per facility schedule protocols and based upon resident safety; The facility did not provide a resident shower/bathing schedule. 1. Review of Resident #1's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated January 23, 2026, showed:- An admission date of 01/21/26;- Diagnoses of sepsis (a life-threatening medical emergency caused by an overwhelming immune response to infection, leading to tissue damage, organ failure, and death), chronic kidney disease (a serious, long-term condition where kidneys are damaged and cannot effectively filter blood, often leading to waste…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of food-borne illness. This had the potential to affect all residents. The facility census was 92.Review of the facility's Dietary Equipment Operations and Sanitation Policy, last reviewed 02/02/24, showed:-The Dietary Manager shall record all cleaning and sanitation tasks for the Dietary Department;-The dietary employee should complete the tasks assigned for the day shift;- All surfaces and equipment shall be washed in sanitizing solution;-Tray carts, dish carts, and utility carts should be washed after each meal, using sanitizing solution and a clean cloth;-Clean grill surface with grill stone and diluted degreaser or grill cleaner after each use;-Rinse thoroughly with water;-Wash with mild soap and water, then rinse with water;-Wash back and side guards with soap and water;-Clean counters with mild detergent and water;-Dust, mop, or sweep floors;-Mop floors with cleaning agent and warm water, according to directions on the label.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-07 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a surety bond (a purchased bond for security of residents' personal funds) sufficient to ensure the protection of resident funds. The facility census was 92.Review of the facility's Resident Trust policy, last reviewed 06/12/25, showed:-The facility shall allow residents to access personal possessions and funds during regular business hours, Monday through Friday;-The facility shall keep an accurate and maintained accounting system for the residents that choose to have their personal funds managed;-The facility shall provide assurance of financial security by means of a surety bond. The bond shall be in an amount equal to at least one and one-half times the average total of the reconciled monthly balances. A copy of current bond shall be kept in a file in the facility by the Resident Trust Clerk.Review of the residents' personal funds account for the period July 2024 through July 2025 showed an average monthly balance of $40,973.07. An average monthly balance of $40,973.07 rounded to the nearest thousand equaled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-07 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable and homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility census was 92.Review of the facility’s policy titled, “Environmental Rounds”, revised on 06/29/23, showed: - Environmental rounds are to be done daily by the Department Heads; - The Department Head should be inspecting the room for potentially hazardous items and any areas that may not be in compliance with state and federal guidelines; - Environmental rounds include the resident rooms, drawers and bathrooms. Staff will look for items during these rounds which pose a possible risk to residents and/or staff. Review of the facility's Safe and Homelike Environment Policy, last reviewed 06/05/24, showed: - In accordance with resident rights, the facility will provide a safe, comfortable and homelike environment; - The facility will create and maintain, to the extent possible, a home-like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-07 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Certified Background Check (CBC), the Employee Disqualification List (EDL) and Nurse Aide (NA) Registry were checked prior to the employment start date for six employees out of the ten sampled employees. This deficient practice had the potential to affect all residents. The facility census was 92.Record review of the facility's policy titled, Screening-Applicant, Employee, Volunteer and Vendor (Missouri), revised on 06/12/25, showed: - Pre-employment screening; Human Resources Department (HR) will conduct pre-employment screens on applicants to determine whether the applicant has committed a disqualifying crime, is an excluded provider of any federal or state healthcare programs, is eligible to work in the United States, and if applicable is duly licensed or certified to perform the duties of the position for which they applied;- Applicants shall complete a request for criminal records check and request for consent to employee disqualification check form. Human Resources staff will conduct the following screens on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents' code statuses were listed in the chart, care planned and up to date with the most accurate information for four residents (Resident #1, #16, #65 and #101) out of 19 sampled residents. The facility census was 92.Review of the facility’s policy, “Advanced Directives-Missouri, revised on [DATE], showed: - Individuals have the right to make decisions concerning their care, including the right to accept or refuse medical or surgical treatment and the right to formulate advance directives as permitted under state statutory and case law; - It is the policy of this facility to follow the directions given by each resident with regard to accepting or refusing medical or surgical treatment to the extent permitted by law; - At the time of admission as a resident of the facility, the resident or their legal representative will be provided with information on Advance Directives; - There shall be documented in the resident’s medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow appropriate discharge procedures by not completing a discharge recapitulation or documentation of the reason for discharge by the physician for one resident (Resident #96) out of three closed record reviews. The facility census was 92. Review of the facility's Transfer/Discharge, Immediate Discharge and Therapeutic Leave policy, last reviewed 06/12/25, showed:- The facility may discharge or transfer a resident if needs can not be met;- Resident no longer needs the service provided by facility;- The safety of individuals in facility is or would be endangered;- The resident failed, after reasonable and appropriate notice, to pay for stay at facility;- The facility ceases to operate;- When resident is transferred or discharged due to welfare and needs can not be met or health has improved, the attending physician must document in medical record, the reason for transfer/discharge, specific needs the facility could not meet, specific services the receiving facility will provide to meet those needs;- When resident is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · D2025-08-07 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative in writing, of a transfer or discharge to a hospital, for four residents (Resident #1, #6, #16 and #65) and failed to complete a discharge summary that included a recapitulation of the resident's stay that consisted of but not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results for one resident (Resident #98) out of 19 sampled residents. The facility census was 92.Review of the facility's Transfer/Discharge and Therapeutic Leave Policy, last reviewed on 06/12/25, showed:- Residents sent emergently to the hospital are considered transfers because the resident's return is generally expected;- Before any resident is transferred or discharged , the facility must notify the resident and the resident's representative, the reason for transfer or discharge in writing, in a manner they understand;- The written notice shall include reason…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document an accurate Minimum Data Set (MDS-a federally mandated assessment completed by the facility staff) for five residents (Resident #2, #26, #39, #93 and #96) out of 19 sampled residents. The facility census was 92. Review of the facility's “MDS 3.0, Care Assessment Summary and Individualized Care Plans” policy, last reviewed 11/06/23, showed (The MDS 3.0) is an assessment tool that addresses the wholistic person, including functional status, quality of life, and individual plan of care to address and meet needs of the individual resident. 1. Review of Resident #2's medical record showed: - admission date of 05/15/25; - Diagnoses of Tracheoesophageal Fistula (an abnormal connection between the esophagus and trachea), bipolar disorder (a disorder with episodes of mood swings ranging from depressive lows to manic highs), chronic kidney disease (longstanding disease of the kidneys that leads to kidney failure due to the inability to filter wastes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a care plan with specific interventions to meet individual needs for four residents (Resident #26, #39, #93, and #101) out of 19 sampled residents. The facility census was 92. Review of the facility's Comprehensive Care Plan Policy, last reviewed 10/31/25, showed:- It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident;- The care plan process will include an assessment of the resident's strengths and needs;- The comprehensive care plan will describe, at minimum, services that are to be furnished to maintain the resident's highest practicable physical, mental and psychosocial well-being;- Any services that would otherwise be furnished, but are not provided due to the resident's exercise of his or her right to refuse treatment;- Any specialized services as a result of the Pre-admission Screening and Resident Review (PASARR-a federal requirement that helps to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a urinary indwelling catheter (a tube inserted into the bladder to drain urine) tubing and drainage bag was maintained by failing to have orders to properly care for one resident (Resident #39) out of 19 sampled residents. The facility census was 92.The facility did not provide a policy. 1. Review of Resident #39's medical record showed:- admitted on [DATE];- Diagnoses of urinary system disorder, low back pain and hematuria (blood in urine), dysuria (painful or uncomfortable urination), and acute kidney failure (kidneys suddenly cannot filter waste from the blood). Review of the Physician's Order Sheet (POS), dated 08/06/25, showed no orders for an indwelling urinary catheter or catheter care. Review of the resident's annual Minimum Data Set (MDS - a federally mandated process for clinical assessment of all residents in certified nursing homes), dated 05/03/25, showed:- Section H0100 checked No for indwelling device;- Section H0300…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain orders for continuous positive airway pressure machine (CPAP - a machine that uses mild air pressure to keep breathing airways open while you sleep) settings and tubing changes for one resident (Resident #26) out of one sampled resident with a CPAP and failed to obtain a physician's order prior to oxygen use and orders for nasal cannula (a small, flexible tube that contains two open prongs that sits in the nostrils and attaches to an oxygen source) and humidifier (used to increase the moisture level) changes for one resident (Resident #93) out of one sampled resident with oxygen. The facility census was 92.The facility did not provide a policy.1. Review of Resident #26's medical record showed:- An admission date of 07/08/25;- Diagnoses of paranoid schizophrenia (a mental health condition where a person has strong false beliefs and hears or sees things that aren't real, often feeling suspicious or fearful of others), disorganized schizophrenia (a type of schizophrenia that causes confused speech,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess residents for the risk of entrapment and review possible risks and benefits of bed rails prior to installation or use. The facility also failed to obtain informed consent from the resident and/or the resident's representative for two residents (Resident #80 and #101) out of 19 sampled and for two residents (Resident #46 and #74) outside the sample. The facility census was 92. Review of the facility's Proper Use of Bed Rails policy, last reviewed on 06/26/25, showed: - If bed rails are used, the facility will ensure correct installation, use and maintenance of the bed rails; - As part of the comprehensive assessment, components will be considered when determining the resident’s needs and whether the use of bed rails meets the needs; - Components include: medical diagnoses, size/weight, medications, surgical interventions, existence of delirium, cognition, mobility, fall risk and ability to toilet self safely; - Resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an error rate of less than five percent, when medications were administered. There were 27 opportunities with three errors made, for an error rate of 11.11%. This affected one resident (Resident #2) out of 19 sampled residents and one resident (Resident #27) outside the sample, with the potential to affect all residents. The facility census was 92.Review of the facility's policy, Administration of Insulin, revised on 05/14/24, showed:- All insulin will be administered in accordance with physician's orders;- Procedure: Review the insulin order; resident name, medication name, medication dosage, time to be administered, and route of administration, perform hand hygiene, prepare insulin dose, explain procedure and provide privacy, administer insulin at appropriate times, document on the medication administration; record the time and location of the insulin injection;- Insulin pens contain multiple doses of insulin but are used for a single resident only;- Procedure: Gather supplies, perform hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide palatable, attractive food at safe and appetizing temperatures. This deficient practice affected four residents (Resident #10, #16, #47 and #78) out of 19 sampled residents and four residents (Resident #14, #44, #72 and #74) outside the sample, and had the potential to affect all residents in the facility. The facility census was 92. Review of the facility’s Dietary Food Policy, last reviewed 07/05/23, showed: - Meals will be prepared in adequate, yet not excessive amounts for all diets as determined by the current diet census; - The employees with food preparation responsibilities are trained and are able to obtain information from daily menus and determine the proper amount of food required to serve; - Foods will be served at proper temperature to ensure food safety; - Hot foods should be above 135 degrees Fahrenheit (°F), but preferably 160-175°F; - Cold foods should be less than 41 °F; - All salads will be refrigerated until time of service; - All sandwiches will be served at appropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain infection control practices to prevent the development and transmission of infection during wound care and failed to implement enhanced barrier precautions (EBP) during perineal care (peri care-the cleaning of the genitals and anus of the body) and foley catheter (a small flexible tubing inserted into the bladder to drain urine) care for one resident (Resident #78) out of one sampled resident. The facility census was 92.Review of the facility’s policy, “Enhanced Barrier Precautions”, revised on 05/18/24, showed: - It is the policy of this facility to implement enhanced barrier precautions (EBP) for the prevention and transmission of multidrug-resistant organisms; - These are precautions used with all residents, such as hand hygiene, cleaning equipment, proper injection procedures, disposing of sharps, etc. Personal Protective Equipment (PPE) is used as part of standard precautions where there is an expectation of possible exposure to infectious material; - EBP is a strategy in nursing homes to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to conduct regular inspections of all bed frames, mattresses, side rails, and enabler bars as part of a regular maintenance program for two residents (Residents #80 and #101) out of 19 sampled residents and two residents (Residents #46 and #74) outside the sample. The facility census was 92.Review of the facility's Proper Use of Bed Rails policy, last reviewed on 06/26/25, showed: - If bed rails are used, the facility will ensure correct installation, use and maintenance of the bed rails; - As part of the comprehensive assessment, components will be considered when determining the resident’s needs and whether the use of bed rails meets the needs; - Components include, medical diagnoses, size/weight, medications, surgical interventions, existence of delirium, cognition, mobility, fall risk and ability to toilet self safely; - Resident assessment must include an evaluation of the alternatives that were attempted prior to installation or use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the required annual competency training on dementia care (care of a resident with an impaired ability to remember, think or make decisions) for three of the three sampled Certified Nurse Aides (CNAs). This deficient practice had the potential to affect all residents. The facility census was 92.The facility did not provide a policy regarding the required annual nurse aide training requirements.1. Review of CNA H's in-service record showed:- A hire date of 12/18/18;- A total of 16 hours of annual in-services dated 01/17/25;- No documented annual dementia care training. 2. Review of CNA I's in-service record showed:- A hire date of 06/19/23;- A total of 16 hours of annual in-services dated 01/10/25;- No documented annual dementia care training. 3. Review of CNA J's in-service record showed:- A hire date of 06/03/16;- A total of 16 hours of annual in-services dated 02/02/25;- No documented annual dementia care training. During an interview on 08/07/25 at 5:15 P.M., the Director of Nursing (DON) said he/she does the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to administer medications per physician's orders for two residents (Residents #1 and #3) out of five sampled residents. The facility census was 82. Review of the facility's policy titled, Medication Administration Policy, dated 06/26/24, showed: - Administer medication as ordered in accordance with manufacturer specifications; - Administer within 60 minutes prior to or after scheduled time unless otherwise ordered by physician. Review of the facility's policy titled, Intravenous Therapy, dated 05/18/24, showed: - Intravenous (IV) documentation is recorded in the nurses' notes and/or Medication Administration Record. 1. Review of Resident #3's medical record showed: - An admission date of 08/19/24; - Diagnoses of osteomyelitis (a serious infection of the bone causing inflammation and potentially damaging bone tissue), essential hypertension, hypertensive heart disease with heart failure (a condition where high blood pressure causes the heart to weaken and fail), polyneuropathy (damage or disease affecting peripheral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These practices had the potential to affect all residents who are served food from the kitchen. The facility's census was 82. Review of the facility's policy, Refrigerators and Freezers, revised November 2022, showed: - Refrigerators and/or freezers are maintained in good working condition. Refrigerators keep foods at or below 41° Fahrenheit (F) and freezers keep frozen foods frozen solid; - Monthly tracking sheets for all refrigerators and freezers are posted to record temperatures; - Monthly tracking sheets include time, refrigerator temperature, temperature of potentially hazardous food and temperature control for safety (PHF/TCS) food, initials, and action taken. The last column will be completed only if temperatures are not acceptable; - Food service supervisors or designated employees check and record refrigerator and freezer temperatures daily with first opening and at closing in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to protect residents' right to privacy by not ensuring other residents did not enter the shower room during showers and not providing a shower curtain in the 100 hall shower room. This affected two residents (Resident #37 and #56) out of 18 sampled residents and one resident (Resident #10) outside the sample. The facility's census was 82. The facility did not provide a policy regarding protection of privacy during bathing. Observation on 08/20/24 at 2:00 P.M. and on 08/21/24 at 3:32 P.M. of the 100 hall shower room showed: - The shower located in the front of the room and to the right of the door with no curtain; - The toilet located past the shower on the right side of the room; - Nothing to indicate to those outside the shower room that it is occupied. During an interview on 08/19/24 at 12:35 P.M., Resident #10 said the shower curtain was missing from the shower room and had been for the past month. He/She did not like taking showers in there due to the lack of privacy. Other residents could walk in to use the bathroom while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to use proper infection control techniques during medication administration for two residents (Resident #11 and #66) out of 18 sampled residents and four residents (Resident #44, #47, #58, and #75) outside the sample. The facility's census was 82. Review of the facility's policy, Handwashing/Hand Hygiene, revised August 2019, showed: - This facility considers hand hygiene the primary means to prevent the spread of infections; - All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors; - Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: before and after direct contact with residents, before and after preparing or handling medications, after contact with a resident's intact skin, and after removing gloves. 1. Observation on 08/21/24 at 9:00 A.M. of medication administration for Resident #58 showed: - No hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to document a complete and accurate Minimum Data Set (MDS, a federal mandated assessment to be completed by the facility) for six residents (Resident #13, #35, #41, #48, #60, and #62) out of 18 sampled residents. The facility's census was 75. Record review of the facility's Resident Assessments policy, revised March 2022, showed: - A comprehensive assessment of every resident's needs is made at intervals designated by Omnibus Budget Reconciliation Act (OBRA- federally mandated and must be performed for all residents of Medicare and/or Medicaid certified homes); - The resident assessment coordinator is responsible for ensuring that the interdisciplinary team conducts timely and appropriate resident assessments; - OBRA required assessments - conducted for all residents in the facility: admission (Comprehensive), Quarterly, Annual (Comprehensive), Significant Change in Status (Comprehensive), Significant Correction to Prior Comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for a specialty care area for two residents (Resident #41 and #63) out of 18 sampled residents. The facility's census was 75. The facility did not provide a policy. 1. Record review of Resident #41's medical record showed: - An admission date of 10/3/19; - Diagnoses of congestive heart failure (CHF) exacerbation (an inability of the heart to pump sufficient blood flow to meet the body's needs), bronchitis (an inflammation of the lining of your bronchial tubes, which carry air to and from your lungs), atrial fibrillation (A-fib) (heart dysrhythmia), hyperlipidemia (high blood level of cholesterol), sciatica (nerve pain from an injury or irritation to the sciatic nerve, which originates in the buttock/gluteal area), hypertension (HTN) (high blood pressure), coronary artery disease (CAD) (a condition causing damage to the major blood vessels that supply the heart with blood, oxygen, and nutrients), chronic obstructive pulmonary disease (COPD) (a chronic inflammatory lung disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, facility staff failed to use proper safety techniques to transfer/transport two residents (Resident #21 and #227) out of 18 sampled residents and two residents (Resident #31 and #578) outside of the sample. The facility's census was 75. 1. Record review of Resident #21's quarterly Minimum Data Set (MDS, a federally mandated assessment tool completed by the facility), dated 03/02/23, showed: - Requires extensive assistance with two staff for transfers; - Supervision for locomotion (ability to move from one place to another) on and off the unit; - No functional limitation of range of motion (ROM) to the upper or lower extremities; - Requires extensive assistance of one staff with toileting; - Requires a wheelchair for mobility. Observation of Resident #21 showed: - On 3/22/23 at 12:10 P.M., the Director of Nursing (DON) pushed Resident #21 from the dining room to his/her room with his/her feet dragging on the ground with no foot pedals on the wheelchair; - On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to date the oxygen tubing (a flexible tubing that connects to the oxygen concentrator and delivers supplemental oxygen through the nostrils) and humidifier bottle and failed to have a physician's order for changing and dating oxygen tubing. This practice affected three residents (Resident #30, #41, and #63) out of 18 sampled residents. The facility's census was 75. 1. Record review of Resident #30's Physician's Order Sheet (POS), dated March 2023, showed: - Diagnoses of chronic obstructive pulmonary disease (COPD, lung disease that blocks airflow), obesity, chronic respiratory failure (condition where lungs are unable to get enough oxygen into the blood or eliminate enough carbon dioxide from the body) and congestive heart failure (CHF, condition in which heart does not pump blood as well as it should); -An order for oxygen (O2) at 3 liters/minute (L/min) via nasal cannula (NC) for shortness of breath as tolerated; -No order to change and date the oxygen tubing. During an interview on 3/21/23 at 1:45 P.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform proper hand hygiene by not washing hands or changing soiled gloves during incontinent care, to use surface barriers to prevent cross contamination of items during resident care, and to ensure a mechanical lift was cleaned and disinfected between resident use for four residents (Resident #30, #41, #67, and #227) out of 18 sampled residents. The facility's census was 75. Record review of the facility's policy titled Perineal Care, revised 2/2018, showed: - Equipment: Wash basin, towels, washcloth, soap and personal protective equipment; - Place equipment on bed side stand; - Wash and dry hands thoroughly; - Fill basin one-half full of warm water. Place at bedside; - Fold the bed spread toward the foot of the bed; - Fold the sheet down to the lower part of the body. Cover the upper torso with a sheet; - Raise the gown or lower the pajamas. Avoid unnecessary exposure of the resident's body; - Put on gloves; - Ask the resident to bend…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-08-07 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide access to survey results. This had the potential to affect all residents and visitors. The facility census was 92.Review of the facility's Resident Rights policy, last reviewed 07/05/23, showed:- Resident has the right to examine the results of the most recent survey of the facility and any plan of correction in effect with respect to the facility;- The results must be made available by the facility in a place readily accessible to residents;- The facility must post a notice of their availability. Observations from 08/04/25 through 08/05/25 showed:- On 08/04/25 at 10:00 A.M., no survey binder was found in the reception/entry area;- On 08/05/25 at 1:55 P.M., no survey binder was found in the reception/entry area. During an interview on 08/05/2025 at 2:03 P.M., Receptionist K said the survey results were in a folder on his/her desk and the resident copies were located in folders in the activities room. The results were not accessible without asking and no posting of their availability was observed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-08-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post the nurse staffing data in a clear and readable format, in a prominent place, readily available to residents and visitors, on a daily basis at the beginning of each shift. The facility census was 92.Review of the facility's policy, Nurse Staffing Posting Information Policy, revised on 06/26/24, showed:- The Nurse Staffing Sheet will be posted on a daily basis and will contain the following information: facility name, current date, facility's current census, total number and actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift;- The facility will post the Nurse Staffing Sheet at the beginning of each shift;- The information posted will be presented in a clear and readable format, in a prominent place readily accessible to residents and visitors.Observations on 08/06/25 and 08/07/25 showed the nurse staffing data not posted.During an interview on 08/07/25 at 5:15 P.M., the Director of Nursing (DON) said that he/she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$93,995 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $93,995 — penalty dated 2026-03-27
  • Medicare payment denial — starting 2026-05-13 for 57 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to RELIANT CARE MANAGEMENT — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.2-0.2 vs chain
Health inspection 2 of 51.6+0.4 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 3 of 52.4+0.6 vs chain
The other 33 homes this chain runs (chain average 1.2★, per CMS)
1 of 5Bernard Care CenterSaint Louis, MO 1 of 5Bridgewood Health Care CenterKansas City, MO 1 of 5Brookfield Health Care CenterBrookfield, MO 1 of 5Brunswick Health Care CenterBrunswick, MO 1 of 5Carrie Elligson Gietner Health Care CenterSaint Louis, MO 1 of 5Cassville Health Care CenterCassville, MO 1 of 5Chariton Park Health Care CenterSalisbury, MO 1 of 5Crestwood Health Care CenterFlorissant, MO 1 of 5Eastview Manor Care CenterTrenton, MO 1 of 5Edgewood Manor Health Care CenterRaytown, MO 1 of 5Fair View Health Care CenterSedalia, MO 1 of 5Four Seasons Living CenterSedalia, MO 1 of 5Grand Manor Health Care CenterSaint Louis, MO 1 of 5Gregory Ridge Health Care CenterKansas City, MO 1 of 5Heritage Care CenterSaint Louis, MO 1 of 5Hidden Lake Health Care CenterSaint Louis, MO 1 of 5Holton Health Care CenterHolton, KS 1 of 5Legendary Health Care CenterMarshall, MO 1 of 5Milan Health Care CenterMilan, MO 1 of 5Nathan Richard Health Care CenterNevada, MO 1 of 5Nick's Health Care CenterPlattsburg, MO 1 of 5North Village ParkMoberly, MO 1 of 5Odessa Health Care CenterOdessa, MO 1 of 5Parkway Health Care CenterKansas City, MO 1 of 5Rest Haven Health Care CenterSedalia, MO 1 of 5Sarcoxie Health Care CenterSarcoxie, MO 1 of 5Wellsville Health Care CenterWellsville, MO 1 of 5Westview Nursing HomeCenter, MO 2 of 5St Elizabeth Care CenterSaint Elizabeth, MO 2 of 5Stonecrest HealthcareViburnum, MO 3 of 5Greenville Health Care CenterGreenville, MO 3 of 5Portageville Health Care CenterPortageville, MONot rated (Special Focus)Hillside Health Care CenterSaint Louis, MO

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
RELIANT CARE GROUP LLCOrganizationDIRECT OWNERSHIP INTERESTsince 04/01/2025
RCG INCOrganizationINDIRECT OWNERSHIP INTERESTsince 04/01/2025
RICHARD J. DESTEFANE REVOCABLE LIVING TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/01/2025
DESTEFANE, RICHARDIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
RELIANT CARE MANAGEMENT COMPANY LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
ARSHAD, ABDULLAHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
MAGNUSSEN, KATINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
SOUTH COUNTY ASSOCIATES I, L.L.C.OrganizationADP OF THE SNFsince 04/01/2025
TLG II LLPOrganizationADP OF THE SNFsince 04/01/2025

CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.2M
Net patient revenuemost recent cost report
+33.0%
Operating marginrevenue minus expenses
$756K
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 7%Other / private 8%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $756K paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$159per resident / day
operating cost
$4,823per month
≈ monthly operating cost
$237per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265509. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next