No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Matthews Memorial Health Care Center

5100 Jackson Street Ext., Alexandria, LA 71303 · For profit - Limited Liability company · 124 certified beds · (318) 445-5215 Medicare & Medicaid certified

Call the home — (318) 445-5215 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Aug 20231 actual-harm citation$36,140 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $36,140 in federal fines (most recent 2024-05-02)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
301 4th St · (318) 443-8090 · Call to confirm hours
Pharmacy
1002 3rd St · (318) 442-4475 · Call to confirm hours
Grocery
2951 Cottingham Expy · (318) 641-7131 · Call to confirm hours
Park
801 2nd St · (318) 443-4713 · Typically dawn to dusk
Place of worship
4400 Coliseum Blvd · (318) 448-6120

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.9%17.8%15.4%worse
Long-stay residents who lose too much weight16.5%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%1.2%0.9%typical
Long-stay residents with a urinary tract infection3.7%2.1%2.0%worse
Long-stay residents with depressive symptoms0.0%2.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.0%3.5%3.3%better
Long-stay residents whose ability to walk worsened18.5%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication27.7%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.9%95.3%typical
Long-stay residents with pressure ulcers7.9%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control9.9%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table28.0%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%3.1%1.4%better than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine93.3%76.3%79.4%better
Short-stay residents rehospitalized after admission24.4%28.0%22.6%typical
Short-stay residents with an outpatient ER visit11.8%14.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.432.561.67worse
Long-stay outpatient ER visits per 1,000 resident days4.112.741.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

26.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

26.2%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
36.0%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 36.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF26.2%CMS range 15.8–40.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.8–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge36.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge24.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 5.2–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.241.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.21
RN hours/ resident / day
1.01
LPN hours/ resident / day
2.56
Aide hours/ resident / day
3.78
Total nurse hours/ resident / day
0.14
RN hoursweekends
59.2%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 124 beds and averages 88.8 residents a day — about 72% occupied, or roughly 35 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.21 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 4.04 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.24 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-12-04)
7
at the previous standard inspection (2024-09-10)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 11 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · G2024-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure each resident received adequate supervision and assistive devices to prevent accidents for 1 Resident (#3) of 3 sampled Residents (#1, #2, and #3). The facility failed to ensure that Resident #3 was safely secured in a shower chair prior to showering. This deficient practice resulted in an actual harm for Resident #3 on 04/19/2024 at approximately 7:30 p.m., when Resident #3 was placed in a shower chair that was not equipped with a safety belt. Resident #3 fell from the shower chair to the floor, after being showered by S5 CNA. Resident #3 was transferred to the emergency room and diagnosed with a Displaced Left Intertrochanteric Femur Fracture. Resident #3 required surgical intervention of an Intramedullary Nail placement, Left Intertrochanteric Femur Fracture, on 04/21/2024. Findings: Review of the facility's policy and procedure titled Bathing, with a revision date of 01/2024, read in part . Shower - Dependent Resident 2. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide care and services that met professional standards of quality by failing to ensure physician orders for blood glucose monitoring were implemented for 2 (Resident #1 and Resident #2) of 3 residents sampled. Findings:Resident #1 Review of Resident #1's medical record revealed an admission date of 02/12/2026 with the following diagnoses in part. Chronic Kidney Disease, Type 2 Diabetes Mellitus with Hyperglycemia, Dementia, Essential Hypertension, Cognitive Communication Deficit, and Generalized Muscle Weakness. Review of Resident #1's admission MDS with an ARD of 02/13/2026 revealed a BIMS score of 6, which indicated severe cognitive impairment. Review of an admission progress note dated 02/12/2026 at 12:25 p.m. revealed Resident #1 was admitted to the facility on [DATE] following hospitalization. Hospital discharge diagnoses included Diabetic Ketoacidosis and Hyperkalemia. Review of Resident #1's physician order, with a start date of 02/12/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide pharmaceutical services to ensure procedures that assure accurate acquiring, receiving, dispensing and administration of medications to meet the needs of each resident. The facility failed to provide medications and/or biologicals to meet the needs of residents for 2 (Resident #1 & Resident #3) of 3 residents sampled. FindingsResident #1Review of Resident #1's medical record revealed an admit date of 02/12/2026 with the following diagnoses in part. Chronic Kidney Disease, Type 2 Diabetes Mellitus with Hyperglycemia, Dementia, Essential Hypertension, Cognitive Communication Deficit, and Generalized Muscle Weakness. Review of Resident #1's admission MDS with an ARD of 02/13/2026 revealed a BIMS score of 6, which indicated severe cognitive impairment. Review of Resident #1's physician orders revealed that the following medications were ordered to be administered on 02/12/2026:Rosuvastatin Calcium 10mg- administer 1 tablet orally at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-09 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received services and resources in the facility with reasonable accommodation of resident needs by failing to:Ensure 1 (#2) of 5 residents reviewed had a call light in place that accommodated his/her needs; and Ensure a call light was within reach in order to call for assistance for 4 (R5, R6, R7, and R8) of 5 residents reviewed for accommodation of needs. Resident #2 Review of Resident #2's medical record revealed an admission date of 09/11/2020 with diagnoses that included, in part. Hemiplegia and Hemiparesis following Unspecified Cerebrovascular Disease affecting the Left Non-Dominant Side, Type 2 Diabetes Mellitus, Aphasia, Dysphagia, Functional Quadriplegia. Review of Resident #2's annual MDS with ARD 1/15/2026 revealed a BIMS score of 3, indicating severe cognition impairment. Resident #2 had a functional range of motion Impairment to the upper and lower extremity on one side. Resident #2 was dependent for oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that 2 (Resident #1 and Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents received services and treatments necessary to promote wound healing.Review of facility policy titled Prevention and Treatment of Skin Issues, revised 09/2025, revealed in part. Policy: It is the policy to properly identify and assess residents whose clinical conditions increase risk for impaired skin integrity and pressure ulcers; to implement preventative measures; and to provide appropriate treatment modalities for wounds according to industry standards of care.Resident #1Review of Resident #1's clinical record revealed an admission date of 03/07/2024, with diagnoses that included, in part,. Squamous Cell Carcinoma of Skin, Type 2 Diabetes Mellitus with Diabetic Neuropathy, Benign Neoplasm of the Brain, history of Pulmonary Embolism, Atherosclerosis of Native Arteries of Extremities with Intermittent Claudication to Bilateral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe and homelike environment by not ensuring systems were in place to protect residents' personal belongings, resulting in missing items for 2 ( Resident #34 and Resident #55) of 34 sampled residents. Findings: Resident #34Review of Resident # 34's Clinical Record revealed an admit date of 07/10/2025 with diagnoses which included: Type 2 Diabetes Mellitus with Hyperglycemia, Hypertension, Acute Kidney Failure, Metabolic Encephalopathy, and Gastro-Esophageal Reflux Disease.Review of Resident # 34's admission MDS with an ARD of 07/22/2025, revealed Resident #34 had a BIMS score of 15, which indicated cognition was intact. Resident #34 required supervision/ touching assistance for bed mobility, transfers, and toileting. Resident #55 Review of Resident # 55's Clinical Record revealed an admit date of 01/30/2025 with diagnoses which included: Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left Non-Dominate Side, Hyperlipidemia, Major Depressive Disorder, and Anxiety. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-04 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure individuals with a mental disorder were referred for a PASRR Level II review for 2 (Resident #26 and Resident #56) of 2 residents sampled for PASRR.Findings: Resident #26 Review of Resident #26's EMR revealed an admission date of 11/30/2023 with diagnoses including Major Depression Disorder and Anxiety Disorder. Review of Resident #26's EMR revealed a PASRR Level I was completed on 11/27/2023 and indicated Resident #26 had not been diagnosed with a mental illness. Record review revealed Resident #26 was not referred for a PASRR Level II review prior to admission, Further review revealed a diagnosis of Delusional Disorder was entered for Resident #26 on 02/09/2024. Review of Resident #26's EMR failed to reveal referral for a PASRR Level II review after diagnosed with Delusional Disorder. Resident #56 Review of Resident #56's EMR revealed an admission date of 02/11/2022 with diagnoses including Cognitive Communication Deficit, Gastrostomy Status, Cerebral Infarction, Hemiplegia, Major Depression Disorder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement a comprehensive person-centered care plan for 2 (Resident #16 and Resident #57) of 34 sampled residents. The facility failed to ensure Resident #16 wore a fire resistant apron while smoking and failed to ensure EBP were implemented for Resident #57. Findings:Resident #57 Review of Resident #57's medical record revealed and admission date of 10/02/2024, with diagnoses that included in part .Pressure Ulcer of Right Heel, Un-stageable; Pressure-Induced Deep Tissue Damage of Left Heel; and Pressure Ulcer of Sacral Region, Un-stageable. Review of Resident #57's MDS revealed Resident #57 had a BIMS summary score of 8, which indicated moderate cognitive impairment. Resident #57 required substantial/maximal assistance with toileting hygiene and had unhealed/un-stageable pressure ulcers. Review of Resident #57's care plan revealed in part .At risk for complication related to Right Heel Deep Tissue: At risk for complication related to Left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who are unable to carry out ADLS (Activities of Daily Living) received the necessary services to maintain good personal hygiene for 2 ( #59, and #76) of 4 (#1, #59, and #76, and #86) residents reviewed for ADL care. The facility failed to ensure:11. Resident #59 was provided nail care and was shaved; and 2. Resident #76 was provided proper hair care. Findings:Review of the facility's policy dated 08/2024 titled Resident Quality of Care read in part.Each resident shall receive optimal care to attain and/or maintain the highest possible mental and physical function. The facility will ensure that the resident's abilities to perform activities of daily living do not diminish unless it is clinically unavoidable. At the time of the bath, all residents shall also receive, if applicable, nail care and hair shampoo as needed, shave and oral hygiene. Resident #59 Review of Resident #59's medical record revealed an admission date of 09/09/2025 with diagnoses that included: Rhabdomyolysis and Major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure 1 (Resident #10) of 3 ( Resident #10, Resident #57, and Resident #86) sampled residents received the necessary treatment and services to prevent and promote the healing of pressure ulcers by failing to perform hand hygiene during treatment of a pressure ulcer. Findings:Review of Resident #10's medical records revealed an admit date of 11/9/2023 with diagnoses that included: Pressure Ulcer of Sacral Region, Stage 3, and Vascular Dementia. Review of Resident #10's 12/2025 Physician Orders read in part.Cleanse Stage 4 to sacrum with wound cleanser, pat dry, skin prep periwound, calcium alginate and cover with a dry dressing daily until resolved. Observation of Resident #10's wound care on 12/03/2025 at 2:25 p.m., S18TXNurse nurse cleaned the sacrum wound with wet gauze, discarded gauze, reached over onto clean field with soiled gloves, removed gauze from cup and cleansed would. S18TXNurse nurse completed this action 4 more times without removing gloves or sanitizing hands. Interview on 12/03/2025 at 2:30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement, monitor, and modify interventions, consistent with the resident's assessed needs and current professional standards of practice, to maintain acceptable parameters of nutritional status for 1 (Resident #86) of 1 resident sampled for nutrition. Findings: Review of the facility's policy titled Management of Residents with Nutrition Problems revised 05/2018 revealed residents with unintended significant weight loss are referred to the RD for evaluation. A Weight Evaluation Form is completed for residents who have a significant weight change. Review of Resident #86's EMR revealed an admission date of 03/07/2024 with diagnoses including Seizures, DM II, and Benign Neoplasm of Brain. Review of Resident #86's Quarterly MDS with ARD of 10/07/2025 revealed a BIMS score of 00, indicating severe cognitive impairment. Resident #86 required substantial/maximal assistance with eating. Review of Resident #86's orders revealed the following, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · D2025-12-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure:1. EBP were utilized for 1 (Resident #57) of 3 residents reviewed for pressure ulcers;2. Staff performed proper hand hygiene while feeding residents; 3. Staff followed proper infection prevention and control practices during transport of soiled linens; and4. Staff followed proper infection prevention and control practices while laundering resident clothing.Findings: 1. Review of a facility policy on 12/02/2025 at 2:26 p.m. titled Enhanced Barrier Precautions, with a revision date of 03/2024 revealed in part.Enhanced Barrier Precautions are an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing home. Enhanced Barrier Precautions involve gown and glove use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure services were provided to meet professional standards of practice for 1 (#3 of 3 (Resident #1, Resident #2, and Resident #3) sampled residents and 1 (Resident #R1) of 1 random resident. The facility failed to:1. Ensure Resident #3's physician was notified of and immediately responded to the request of an antibiotic for a tooth abscess; and 2. Ensure Resident #R1's received wound care as ordered by the physician. Findings:Resident #3Review of the facility policy with a review/revision date of for Physician Orders read as. It is the policy of this community that all physician orders shall be implemented timely and carried out in a professional manner. When new or revised orders are requested due to consultant recommendations, the attending physician or nurse practitioner, clinical nurse specialist, or physician assistant shall be documented in the resident clinic record. Additional follow-up may be needed until a response was received. Review of the medical record for Resident #3 revealed an admit date of 11/30/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to immediately inform the resident, consult the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is an accident involving the resident which results in injury and has the potential for requiring physician intervention for 1 (Resident #2) of 3 (Resident #1, Resident #2, and Resident #3) resident records reviewed for falls. Findings: Review of a facility policy with a revision date of 09/2017 and titled Change in Resident Medical Status revealed the following in part . A change in medical status is defined as any physical, psychological and/or medical deviation as compared to the resident's status as noted in the initial assessment. These changes may include: a fall and/or injury . A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s), when there is - 1. An accident involving the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-10 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 2 (Resident #27 and Resident #64) of 29 sampled residents reviewed for quality of care. Findings: Patient #27 Review of Resident #27's Electronic Health Record revealed an admit date of 07/03/2024 with the following diagnoses including Type 2 DM with Neuropathy and long term use of Insulin. Review of Resident #27's 09/2024 Physician Orders revealed the following including: 07/03/2024 - Insulin Glargine Soln Pen-Injector 100U/ml inject 15U q HS 07/03/2024 - HGBA1C q 3 months (Sept, Dec, Mar, June) 07/18/2024 - Accuchecks BID notify MD if CBG <60 or >300 Review of Resident #27's 09/2024 Electronic Medication Administration Record revealed Capillary Blood Sugars above 300 on the following dates and times: 09/05/2024 at 6:00 a.m. - 301 09/06/2024 at 6:00 a.m. - 330 09/08/2024 at 6:00 a.m. - 324 Review of Resident #27's 09/2024 Nurse Notes revealed no documentation that the Physician was notified concerning capillary blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-10 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure pain management was provided to residents who require such services, consistent with professional standards of practice and the comprehensive person-centered care plan for 2 (#4, #64) of 2 residents reviewed for pain. The facility failed to ensure Resident #4 and #64, who reported pain, received medication or interventions to alleviate pain. Findings: Review of the facility's policy titled Pain Screen and Management with a revision date of 12/2023 revealed in part . 1. All residents have the right to treatment for pain. 2. The resident's statements are the most valid measurement of pain. 3. A pain scale is used whereby the resident describes his/her pain and amount of pain relief. Chronic Pain Management: Documentation requirements for Chronic Pain Management focus on the following: E-MAR documentation Use of as needed (PRN) medication Review and revision of care plan as appropriate Resident #4 Resident #4's medical record revealed an admit date of 05/31/2017 with diagnoses that included .Chronic Pain Syndrome,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the Facility failed to provide pharmaceutical services that assure the accurate reconciliation of controlled medications to meet the needs of each Resident by failing to ensure at each shift change a physical inventory of controlled medications were conducted by two licensed clinicians. Findings: Review of the Facility's policy and procedure titled Controlled Substances with a revision date of 11/2017, read in part .A controlled drug count is to be done at the beginning of each shift by the outgoing and the on-coming medication nurses. Telephone Interview on 09/09/2024 at 11:00 a.m. with S10 Agency LPN revealed on 09/08/2024 she reported to work for 7:00 a.m. S10 Agency LPN confirmed she did not reconcile narcotics with the off going nurse or any other nurse and she should have. Interview on 09/09/2024 at 1:15 p.m. with S9 Agency LPN revealed she worked the 11:00 p.m. to 7:00 a.m. shift on 09/07/2024. S9 Agency LPN revealed S10 Agency LPN was the on-coming nurse for 7:00 a.m. on 09/08/2024. S9 Agency LPN confirmed she did not reconcile…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-10 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure snacks are served at times in accordance with resident's needs, preferences and requests. The facility failed to provide snacks for residents outside of scheduled meal service times. The facility failed to ensure that Residents meals were distributed in a timely manner. Findings. Interviews on 09/08/2024 at 2:00 p.m. with residents during the Resident Council meeting revealed snacks were not being provided and were not available at all times. Residents in the council meeting stated they would ask for snacks and the nurse would tell them dietary did not leave any out for them. Residents stated snacks were labeled with residents names on them, and if your name was not on a snack you did not get a snack. Observation on 09/08/2024 at 9:44 a.m. of meal service on Hall X revealed staff were distributing breakfast trays. Interview on 09/08/2024 at 10:35 a.m. with Resident #236 revealed he was admitted to the facility on [DATE]. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Residents who are unable to carry out ADLS (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene for 2 (#2 and #82) of 2 (#2 and #82) Residents reviewed for ADL's. The facility failed to ensure Resident's (#2 and #82) were shaved. Findings: Review of the facility's policy with a revision date of 08/24, titled Resident Quality of Care revealed the following: . 2. The policy of the facility is to establish a minimum acceptable level of daily care which shall include and involve the maximum utilization of the resident's capabilities; while providing the necessary assistance to accomplish the following: .C. At the time of the bath, all residents shall also receive .nail care .shave . Resident #2 Record review revealed Resident #2 was admitted to the facility on [DATE] with the following diagnosis that included Cerebral Infarction Unspecified, Paraplegia, Cognitive Communication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview the facility failed to ensure a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing and to prevent infection for 1 (#188) of 2 (#2, #188) residents reviewed for pressure ulcers. The facility failed to ensure Resident #188's wounds were accurately assessed and documented weekly. Findings: Review of the facility's policy titled Pressure Ulcer Prevention and Treatment Interventions Guidelines last revised on 10/2022 revealed in part . 1. Weekly body audits are to be performed by a Licensed Nurse on designated day. 2. If a pressure ulcer is present initiate the weekly documentation. Review of Resident #188's medical record revealed an admit date of 11/03/2021 with diagnoses that included .Paraplegia, Pressure Ulcer of Sacral Region, Pressure Ulcer of Left Buttock-stage 4, Pressure Ulcer of Right Buttock-Stage 4, and Acquired Absence of Right Leg above Knee. Review of Resident #188's Quarterly MDS with an ARD of 05/06/2024 revealed a BIMS score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide respiratory care consistent with professional standards for 1 (Resident #54) of 1 sampled residents reviewed for respiratory care. The facility failed to ensure respiratory equipment was properly labeled and stored. Findings: Review of Resident #54's Clinical Record revealed an admit date of 02/01/2024 with diagnoses that included in part .Hypertensive Heart Failure with Heart Failure, Gastrostomy Status, and Chronic Respiratory Failure with Hypoxia. Review of Resident #54's Care Plan with a Review date of 10/01/2024 revealed in part .At risk for Shortness of Breath, Resident has a diagnosis of Acute Respiratory Failure, with interventions that included: Oxygen as ordered. Observation and interview on 09/08/2024 at 11:12 a.m. revealed Resident #54's Nebulizer mask was uncovered and undated lying on his over bed table. Resident #54's oxygen tubing was uncovered and undated lying on top of the oxygen concentrator beside his bed. Resident #54 revealed he wore oxygen daily and received nebulizer treatments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to immediately consult with the physician, and notify the resident's representative when a resident experienced a fall for 1 Resident (#1) of 3 (Resident#1, Resident #2, Resident #3) sampled residents. Findings: Review of the Facility's Policy titled Change in Resident Medical Status with a revision date of 09/17 read in part: A change in medical status is defined as physical, psychological and/or medical deviation as compared to the resident's status as noted on the initial assessment. These changes may include: a fall and/or injury . A facility must immediately inform the resident; consult with the resident's physician; and or notify, consistent with his or her authority, the resident representative(s), when there is 1. An accident involving the resident which results in injury and has the potential for requiring physician intervention. Review of the facility's incident report dated 04/05/2024, revealed action taken: On 04/05/2024 at 9:15 p.m., Resident #1's physician was contacted. The report revealed the name of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure prompt efforts were made by the facility to resolve a grievance filed by a resident's Responsible Party, for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. Findings: Review of the facility's policy/procedure titled, Grievances-Residents, last revised in 10/2023, revealed, in part . The facility shall make prompt efforts to resolve the grievances. The Administrator and his/her designees will conduct an impartial investigation of the allegations .will discuss the findings and recommendations within five (5) work days of receiving the complaint, with the complainant. Review of an electronic grievance complaint dated 04/08/2024, revealed an electronic complaint was registered by the DON. Resident #1's RP stated she was not notified of a fall that Resident #1 sustained on 04/05/2024. Findings of conclusion: Resident did in fact have a fall on 04/05/2024, and S3 LPN did not notify the RP of the fall. Corrective action taken: DON verbally counseled S3 LPN regarding policy to notify RP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure a resident received services in accordance with professional standards. The facility failed to ensure physician's orders were followed for wound care for 1 (#2) of 1 sampled resident reviewed for wound care. Findings: Review of the facility's Physician Orders policy read in part . It is the policy of this facility that all physician's orders will be implemented timely and carried out in a professional manner. Review of Resident #2's clinical record revealed an admit date of 01/27/2017 with diagnoses that included: Peripheral Vascular Disease, Lymphedema, Chronic Venous Hypertension with ulcers to bilateral lower extremities, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus with Diabetic Neuropathy, and Unspecified Atherosclerosis of native arteries of extremities to bilateral legs. Review of Resident #2's Quarterly MDS assessment with ARD of 09/14/2023 revealed Resident #2 had a BIMS score of 15, indicating cognitively intact. Review of Resident #2's 10/2023 Physician's Orders read in part . 10/19/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain a clean, comfortable, and homelike environment by failing to ensure resident's shower rooms were clean, sanitary, and in good repair for 2 (Hall X and Hall Y) of 2 (Hall X and Hall Y) shower rooms observed. The facility failed to ensure medication carts were clean and sanitary for 2 of 3 medication carts observed for medication storage. The facility failed to ensure residents' assistive devices were maintained in good working condition for 1(Resident #19) of a sample size of 31 Residents. The facility failed to maintain the air conditioner units in sanitary condition in 2 (Room A and Room B) of 2 (Room A and Room B) rooms observed for air conditioner filter status. The facility failed to ensure that the designated smoking area was maintained in a clean, safe, and comfortable environment for all smokers in the facility. Findings. 1. Observation on 10/03/2023 at 7:55 a.m. of the shower room on Hall X revealed trash and debris scattered on the floor upon entry. An opened, cluttered cabinet containing trash and bath…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that residents who were unable to carry out ADLs (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene. The facility failed to provide shaving, and nail care to dependent residents for 4 (Resident #2, Resident #19, Resident #56 & Resident #78) of 31 sampled residents. Findings: Review of the facility policy titled: Quality of Care, revealed in part: Each resident shall receive optimal care to attain and/or maintain the highest possible mental and physical functional status as determined by the comprehensive assessment and person-centered plan of care. 2 b a full bath at least 3 times weekly. 2 c. all residents shall also receive if applicable; nail care, shave, and oral care. Resident #2 Review of Resident #2's EHR (Electronic Health Record) revealed an admission date of 11/17/2021 with diagnoses which included Epileptic Seizure, Cerebral Vascular Accident, Chronic Obstructive Pulmonary Disease, Essential (primary) hypertension and Atherosclerosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-04 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident by: 1. Failing to answer or respond to call light in a timely manner for 5 (#6, #9, #17, #18, #34) residents out of a total sample of 31, 2. Failing to provide incontinent care for residents who require assistance in a timely manner for 2 (#17 and #42) out of a total sample of 31, 3. Failing to honor resident's preferences for bedtime for 1 (#18) out of 31, 4. Failing to bathe residents who require assistance for 2 (#31 and #51) out of a total sample of 31, and 5. Failing to round or check in on residents who require assistance every two hours for 1 (#6) out of a total sample of 31. Findings: Resident Council Interviews conducted on 10/02/2023 at 1:00 p.m. during the facility Resident Council Meeting revealed 13 residents in attendance out of a total facility census of 86. Three residents including Resident # 6 (BIMS of 15, cognitively intact) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure that food was stored in accordance with professional standards for food service. This deficient practice had the potential to affect the 82 residents that received meals prepared by the kitchen. Findings: Observation on 10/02/2023 at 9:00 a.m. of the facility's dry storage room accompanied by S9 Dietary Manager revealed the following items on shelves for use: (1) unopened gallon jug of dijon honey mustard dressing with an expiration date of 08/17/2023 and (1) opened gallon jug of soy sauce with an expiration date of 09/30/2022. S9 Dietary Manager confirmed findings at the time of observation. Observation on 10/02/2023 at 9:10 a.m. of the facility's walk in cooler accompanied by S9 Dietary Manager revealed (1) 64 ounce package of low fat vanilla yogurt on the shelf for use with an expiration date of 09/24/2023. Findings confirmed with S9 Dietary Manager at the time of observation. Observation on 10/02/2023 at 9:15 a.m. of facility's upright cooler revealed the following items on the shelves for use: (1) 5lb. opened and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 (#3) of 2 (#3, #238) residents reviewed for hospice. The facility failed to collaborate with Resident #3's hospice provider in order to honor the resident's choices regarding end of life care. Findings: Resident #3 Review of Resident #3's medical record revealed an admit date of [DATE] with diagnoses that included, in part, Cerebral Infarction, Dysphagia, Dementia, and Epilepsy. Review of Resident #3's physician's orders revealed an order dated [DATE] to admit to hospice. Review of the physician's orders for Resident #3 revealed an order dated [DATE] which read Full Code. Review of Resident #3's admission MDS with an ARD of [DATE] revealed a BIMS score of 3 which indicated the resident had severe cognitive impairment. Review of the MDS revealed Resident #3 was totally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure 1 (Resident #57) of 1 sampled residents reviewed for pressure ulcers, received the necessary treatment and services to prevent and promote wound healing. The facility failed to ensure staff applied Resident #57's heel protectors as ordered. Findings: Review of the facility policy titled: Prevention and Treatment of Skin Issues, revealed in part . It is the policy to properly identify and assess residents whose clinical conditions increase the risk for impaired skin integrity, and pressure ulcers; to implement preventive measures; and to provide appropriate treatment modalities for wounds according to industry standards of care. The following may be utilized according to risk areas and resident need: pressure reducing/relieving/redistributing mattress to each resident bed in facility, pressure relieving devices in chair, bed rail, arm and leg protectors, positioning devices, moisture barriers, heel protectors or suspension boots,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-07 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure that 4 (#2, #3, #4, and #5) out of 5 sampled residents who required dialysis (#1, #2, #3, #4, #5) residents, received such services, consistent with professional standards of practice as evidenced by failing to ensure there was ongoing communication, coordination and collaboration between the nursing home and the dialysis staff. Findings: Resident #2 Review of Resident #2's medical record revealed an admit date of 06/22/2023 with diagnoses that included in part .Non-displaced fracture of the left femur, Encounter for orthopedic aftercare, ESRD, Dependence on renal dialysis, and Heart failure. Review of Resident #2's current physician's order revealed an order for the resident to receive dialysis three days per week on Monday, Wednesday, and Friday. Review of Resident #2's Dialysis communication sheets for the month of July 2023 revealed only two completed dialysis communication sheets. In an interview on 08/01/2023 at 4:12 p.m., S2 DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to thoroughly investigate an allegation of misappropriation of funds/exploitation for 1 (#6) of 6 (#1, #2, #3, #4, #5, and #6) sampled residents reviewed for abuse. Findings: Resident #6 Review of Resident #6's medical record revealed an admit date of 07/04/2023, with diagnoses that included in part .Quadriplegia, Major Depressive Disorder, Restlessness and Agitation, Schizophrenia, and Pressure Ulcer of sacral region, Stage 4. Review of Resident #6's admission MDS with an ARD of 07/14/2023 revealed a BIMS score of 15, which indicated the resident was cognitively intact. Review of the MDS revealed Resident #6 was totally dependent on two person physical assist with bed mobility, transferring, and toilet use. Resident #6 required limited assistance by one person with eating. In an interview on 08/02/2023 at 4:45 p.m., Resident #6 stated that on 07/19/2023, a staff member stole $1,900 from him out of his friend/RP's (Responsible Party) car. Resident #6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement the plan of care to meet the needs of 1 (#3) of 6 (#1, #2, #3, #4, #5, #6) sampled residents. The facility failed to complete Resident #3's daily wound care as per physician's orders. Findings: Review of Resident #3's Electronic Health Record revealed the Resident was admitted to the facility on [DATE] with diagnoses that included in part . End Stage Renal Disease, Type 2 Diabetes Mellitus, Unspecified Severe Protein Calorie Malnutrition, Dependence on Renal Dialysis, Pressure Ulcer of Sacral Region-Stage 4, Urinary Tract Infection, Infections of Central Nervous System, and Drop Foot- Left and Right. Review of Resident #3's Quarterly MDS with an ARD of 05/02/2023 revealed in part . Resident #3 had BIMS of 15 (Cognitively intact) and was totally dependent on staff for transfers, toileting, and bathing. Resident #3 required extensive, 1 person physical assist for personal hygiene. Resident #3 had 1 pressure ulcer-stage 4. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Residents who are unable to carry out ADLS (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene for 2 (#3 and #4) of 6 (#1, #2, #3, #4, #5, #6) sampled residents. The facility failed to ensure Resident's (#3, #4) received a bath on their scheduled bath days. Findings: Review of the facility policy titled: Bathing read in part . Bathing- General Principals: To cleanse the body and promote skin health. Document in the clinical record. Resident #3 Review of Resident #3's Electronic Health Record revealed the Resident was admitted to the facility on [DATE] with diagnoses that included in part . End Stage Renal Disease, Type 2 Diabetes Mellitus, Unspecified Severe Protein Calorie Malnutrition, Dependence on Renal Dialysis, Pressure Ulcer of Sacral Region-Stage 4, Urinary Tract Infection, Infections of Central Nervous System, and Drop Foot- Left and Right. Review of Resident #3's Quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-07 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure nursing staff had appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 1 (#1) of 6 (#1, #2, #3, #4, #5, #6) sampled residents. This was evidenced by a licensed practical nurse administering a medication to treat low blood pressure to Resident #1 with an elevated systolic blood pressure. Findings: Review of Resident #1's medical record revealed an admit date of 06/07/2023 with diagnoses that included in part .Hypotension, Hemiplegia following Cerebral Infarction, ESRD, and Dependence on Renal Dialysis. Review of Resident #1's MDS with an ARD of 07/03/2023 revealed a BIMS score of 12, which indicated the resident had mildly impaired cognition. Review of the MDS revealed Resident #1 required extensive assistance by two persons with bed mobility and toilet use and was totally dependent on two persons with transferring. Review of Resident #1's physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$36,140 in federal fines across 1 penalty.

  • $36,140 — penalty dated 2024-05-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE BEEBE FAMILY — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 2 of 53.3-1.3 vs chain
Quality measures 2 of 52.0≈ chain avg
The other 47 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Gulfport Care CenterGulfport, MS 1 of 5Heritage Manor Of Baton Rouge IIBaton Rouge, LA 1 of 5Heritage Manor Of OpelousasOpelousas, LA 1 of 5Humphreys Co Nursing CenterBelzoni, MS 1 of 5Lawrence Co Nursing CenterMonticello, MS 1 of 5Lexington HouseAlexandria, LA 1 of 5Riverview Care CenterBossier City, LA 1 of 5Southern Hills Healthcare And RehabilitationShreveport, LA 1 of 5The SummitAlexandria, LA 1 of 5Tishomingo ManorIuka, MS 2 of 5Attala County Nursing CenterKosciusko, MS 2 of 5Heritage Manor WestShreveport, LA 2 of 5Highland HomeRidgeland, MS 2 of 5Landmark Nursing Center HammondHammond, LA 2 of 5Landmark Of DesotoHorn Lake, MS 2 of 5Myrtles Nursing Center, LLCColumbia, MS 2 of 5Perry County Nursing CenterRichton, MS 2 of 5Sardis Community NhSardis, MS 2 of 5Tunica County Health & Rehab, LLCTunica, MS 3 of 5Clarksdale Nursing CenterClarksdale, MS 3 of 5Copiah Living CenterCrystal Springs, MS 3 of 5Heritage Manor Of Ville PlatteVille Platte, LA 3 of 5Heritage Manor of HoumaHouma, LA 3 of 5J G Alexander Nursing CenterUnion, MS 3 of 5Landmark Of RayneRayne, LA 3 of 5Landmark of Baton RougeBaton Rouge, LA 3 of 5Landmark of Lake CharlesLake Charles, LA 3 of 5Senior Village Nursing & Rehabilitation CenterOpelousas, LA 3 of 5Washington Care CenterGreenville, MS 4 of 5Audubon Health and RehabThibodaux, LA 4 of 5Brandon CourtBrandon, MS 4 of 5Camellia EstatesMcComb, MS 4 of 5Forest Manor Nursing and Rehabilitation CenterCovington, LA 4 of 5Heritage House Nursing CenterVicksburg, MS 4 of 5Heritage Manor Of SlidellSlidell, LA 4 of 5Heritage Manor Of Stratmore Nursing & Rehab CtrShreveport, LA 4 of 5Heritage Manor SouthShreveport, LA 4 of 5Hillcrest Nursing CenterMagee, MS 4 of 5Landmark Of AcadianaSaint Martinville, LA 4 of 5Landmark Of CollinsCollins, MS

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MEDICO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL42%since 10/01/2009
ANNIE MAE MATTHEWS PROPERTIES, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF52%since 09/18/2025
KISATCHIE HEALTH, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF31%since 01/01/2025
SHELTON, JAMESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 10/01/2009
PARKINSON, TONIIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
ACCOUNT MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
ADMINISTRATIVE SYSTEMS INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
PATHWAY MANAGEMENT OF LOUISIANA LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2013
PROVIDENCE CARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2009
PROVIDER PROFESSIONAL SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
TRISTAR REHAB INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
BEEBE, BOBBYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2013
BEEBE, ELTONIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2009
JONES, AUDREYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/25/2011
RENOIS, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2021
STALLARD, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2009
WILSON, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/27/2018
5100 JACKSON STREET PROPERTIES, LLCOrganizationADP OF THE SNFsince 01/01/2025
ELTON G BEEBE FAMILY MORTAGE TRUSTOrganizationADP OF THE SNFsince 01/01/2025
FOUR GENERATIONS HOLDINGS LLCOrganizationADP OF THE SNFsince 01/01/2025
LTC HIM CONSULTING INCOrganizationADP OF THE SNFsince 10/01/2009
PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLCOrganizationADP OF THE SNFsince 12/31/2010
ROBERT L. LEVY, D.D.S., L.L.C.OrganizationADP OF THE SNFsince 04/01/2018
VERDIN ENTERPRISES, LLCOrganizationADP OF THE SNFsince 11/01/2021

CMS files one row per role, so the 38 rows in the source record cover these 24 parties — each is shown once here with every role it holds. Nothing is omitted.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
+1.0%
Operating marginrevenue minus expenses
$840K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 10%Other / private 15%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $840K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$288per resident / day
operating cost
$8,762per month
≈ monthly operating cost
$291per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195600. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next