Riverview Care Center
4820 Medical Drive, Bossier City, LA 71112 · For profit - Limited Liability company · 135 certified beds · (318) 747-1857 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 4 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $24,251 in federal fines (most recent 2026-04-23)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- about 28% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.3% | 17.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.3% | 5.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 1.2% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 1.8% | 2.1% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.3% | 2.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.2% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 22.8% | 17.9% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 13.3% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.0% | 5.6% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 25.1% | 15.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.2% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.8% | 3.1% | 1.4% | worse than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 98.7% | 76.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.7% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.1% | 14.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.72 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.56 | 2.74 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
36.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 31.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 36.7%CMS range 26.7–50.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.7%CMS range 9.2–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 31.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 28.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 94.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.7%CMS range 5.7–14.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 135 beds and averages 100.9 residents a day — about 75% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.30 hrs/resident/day on weekends vs 4.26 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.38 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 14 most serious are shown; the remaining 11 are one tap away and print in full.
- Immediate jeopardy · J2025-06-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to provide services that met professional standards for 1 (#1) of 3 (#1, #2 and #3) sample residents reviewed for impaired cognition and at risk of elopement. S3LPN (licensed practical nurse) failed to implement elopement precautions for Resident #1 when the admission elopement screening completed by S3LPN indicated Resident #1 was at high risk of elopement. The deficient practice resulted in an Immediate Jeopardy on 06/06/2025 at approximately 5:55 p.m. when Resident #1, a severely cognitively impaired resident who was ambulatory, was unsupervised and eloped from the facility. Resident #1 was found to be an elopement risk upon admission to the facility on [DATE] when S3LPN (licensed practical nurse) completed an elopement risk assessment. S3LPN failed to implement elopement precautions for Resident #1 including notifying the physician and responsible party, placement of a wander guard, and updating the care plan to reflect Resident #1 was an elopement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility administration failed to have an adequate system in place to ensure adequate supervision for 1 (#1) of 3 (#1, #2, and #3) sampled residents reviewed for impaired cognition and at risk of elopement. The deficient practice resulted in an Immediate Jeopardy on 06/06/2025 at approximately 5:55 p.m. when Resident #1, a severely cognitively impaired resident who was ambulatory, was unsupervised and eloped from the facility. Resident #1 was found to be an elopement risk upon admission to the facility on [DATE] when S3LPN (licensed practical nurse) completed an elopement risk assessment. S3LPN failed to implement elopement precautions for Resident #1 including notifying the physician and responsible party, placement of a wander guard, and updating the care plan to reflect Resident #1 was an elopement risk. Resident #1 exited through the front door of the facility after following visitors out the door. At 8:09 p.m. police found Resident #1 approximately 2 miles from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure a resident received adequate assistance to prevent accidents for 1 (#1) of 3 residents reviewed for transfers by failing to follow Resident #1's plan of care. The deficient practice resulted in actual harm for Resident #1 on 04/08/2026 when Resident #1 was transferred from a wheelchair to a bed without utilization of a mechanical lift. Resident #1's care plan indicated she was totally dependent in transferring with the use of a mechanical lift and two person assist. S4CNA reported Resident #1, sitting in her wheelchair, wrapped her arms around CNA's waist area, S4CNA put her arms under Resident #1's arms, lifted Resident #1 and transferred Resident #1 to her bed. S4CNA and S3LPN reported during the transfer, Resident #1's arms popped and Resident #1 complained of pain. Resident #1 was transferred to a local hospital related to bilateral arm pain. Review of Resident #1's hospital record revealed in part, Resident #1 was admitted with acute left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to ensure 1 (#28) of 5 (#21, #28, #43, #44, #103) residents reviewed for accidents received necessary care to prevent accidents/falls. The deficient practice resulted in actual harm for Resident #28 on 06/12/2023 at 10:30 a.m. when Resident #28 suffered a major injury during a transfer from the bed to the shower chair. S6 CNA (Certified Nursing Assistant) and S7 CNA transferred Resident #28 without using a lift. S6 CNA and S7 CNA lowered Resident #28 to the floor when the shower chair slid out from under Resident #28. S6 CNA noticed Resident #28 was sitting on the floor with her legs folded under her. Resident #28 was transported to the emergency room (ER) on 06/12/2023 at 10:58 p.m. and was diagnosed with a right distal femur fracture. The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. Findings: Review of Resident #28's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-10 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to refer a resident with newly evident or possible severe mental disorder, intellectual disability, or a related condition to the appropriate state agency for a Level II PASARR evaluation for 1 (#10) of 1 resident reviewed for PASARR. Findings: Review of Resident #10's medical record revealed a readmission date of 11/15/2023 with a diagnosis of dementia without behavioral disturbance. Further review of Resident #10's diagnoses revealed in part, a diagnosis of Bipolar Disorder with a diagnosis date of 02/04/2025. Review of Resident #10's Level I PASARR screen and determination record dated 03/27/2023 revealed Resident #10 was not suspected to have or had ever been diagnosed with a mental illness. Further review of Resident #10's medical record failed to reveal documented evidence a Level II PASARR was completed after Resident #10 was diagnosed with Bipolar Disorder. During an interview on 12/09/2025 at 12:30 p.m., S3DON confirmed the facility did not have a Level II PASARR for Resident #10. During an interview on 12/09/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to develop an individualized comprehensive care plan for 1 (#59) out of 41 total sampled residents reviewed. The facility failed to develop a problem and approach for Resident #59's limited range of motion, restorative care and application of splint/brace.Findings:Review of Resident #59's medical record revealed an admit date of 05/28/2025 with the following diagnoses, in part: injury of radial nerve at wrist and hand level of right and lesion of radial nerve right upper limb. Review of Resident #59's comprehensive care plan failed to reveal problems and approaches for limited range of motion, restorative care and application of splint/brace. Review of Resident #59's hospital records revealed, in part: general medicine progress note with a date of service of 11/23/2025. Further review revealed evaluated by physician and recommend arm splinting to avoid contracture. During an interview on 12/09/2025 at 12:35 p.m. S10 Restorative Aide reported she placed Resident #59's right hand splint/brace on every day for 1 hour as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews the facility failed to maintain, store, prepare, distribute, and serve food under sanitary conditions. The facility failed to ensure all staff entering the kitchen wore a hair restraint that covered all hair including hair nets and beard covers. Findings:Review of facility policy Employee Work Practices revised 05/18 revealed in part:Food service employees shall follow sanitary practices to prevent the spread of food borne illness.2. Proper work attire:ii. Wears a clean hat or other hair restraint (e.g. hair net, hat, surgical cap and /or beard restraint) in the food production area. The restraint must cover all hair and prevent the hair from contacting exposed food. Observation on 12/08/2025 at 8:00 a.m. revealed S16 Dietary staff in the kitchen area without a beard or mustache cover in place. Observation on 12/08/2025 at 11:30 a.m. revealed S15 Dietary staff in the kitchen area without a mustache cover in place. During an interview on 12/08/2025 at 11:35 a.m. S14 Dietary Manager confirmed kitchen staff should have facial hair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-10 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to develop a post-discharge plan of care for 1 (#116) of 4 resident reviewed for closed records.Review of the facility's Discharge, Transfer and Planning Policy (Latest revision date 08/25, Latest Review Date 09/25) revealed in part: Discharge PlanningDischarge planning shall be initiated by the Social Service Director/Designee with anticipated discharges and on all skilled level care admissions documented in the resident's clinical record. Anticipated means the discharge was not due to an emergency (hospitalization for acute condition) or death.The community shall develop and implement an effective discharge planning process. The discharge plan shall focus on the residents' discharge goals and the preparation of residents to be active partners for post discharge care. The discharge plan shall include an effective transition to post-discharge care, and the reduction of factors leading to preventable readmissions. The interdisciplinary team shall- Ensure the discharge needs of each resident are identified and result in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to ensure the plan of care had been revised for 1(#7) resident out of a total of 41 residents reviewed for plan of care. The facility failed to revise a resident's plan of care for code status change.Findings:Review of Resident #7's physician orders revealed in part an order dated 10/30/2025 DNR (Do Not Resuscitate) Do Not call 911. Call Hospice with any questions or concerns. Review of Resident #7's comprehensive care plan revealed Resident #7's code status as Full Code initiated 06/26/2025.During an interview on 12/09/2025 at 2:00 p.m. S1 Corporate Nurse reviewed Resident #7's physician orders and comprehensive care plan and confirmed Resident #7's code status had not been updated from Full code to DNR status and should have been.
- Potential for harm · D2025-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure residents with pressure ulcers received necessary treatment and services consistent with professional standards of practice to promote healing for 1 (#59) of 1 resident investigated for pressure ulcers. The facility failed to follow the recommendations of the consulting Wound Care Nurse Practitioner. Findings:Review of Resident #59's medical records revealed an admit date of 05/28/2025, and diagnoses including: lack of coordination, unspecified severe protein-calorie malnutrition, vascular dementia, stage 4 pressure ulcer of sacral region, and enterocolitis due to clostridium difficile.Review of Resident #59's active physician's orders revealed orders including:12/04/2025 - Isolation for Clostridium Difficile12/02/2025 - Clean pressure injury of the sacrum with wound cleaner and apply Urgoclean Ag along with dry dressing daily one time a day for wound care.Review of Resident #59's Wound Care NP progress note dated 12/01/2025 revealed treatment recommendations including: clean Resident #59's Stage 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to provide an environment that is free from accident hazards with assistive devices to prevent avoidable accidents for 1 (#59) of 2 (#54, #59) residents reviewed for accident hazards. Findings: Review of Resident #59's medical records revealed an admit date of 05/28/2025 with the following diagnoses, in part: cognitive communication deficit, vascular dementia moderate with agitation, restlessness and agitation. Review of Resident #59's MDS assessment dated [DATE] revealed a BIMS score of 03 indicating severe cognitive impairment. Review of Resident #59's comprehensive care plan revealed problems and approaches for altered thought processes related to dementia, current safety devices and special equipment date initiated 05/28/2025 for assist rail. Observation on 12/09/2025 at 8:00 a.m. revealed Resident #59 had bilateral quarter metal side rails attached to the upper half of the bed. The rail on the left side of the bed was in the lowered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview the facility failed to ensure the most recent survey results were posted in a place readily accessible to the residents, family or visitors to review. Findings: Review of Resident #22's Quarterly MDS (Minimum Data Sets) dated 10/02/2024 had a BIMS (Brief Interview of Mental Status) of 15 indicating intact cognition. An observation on 10/06/2024 at 10:00 a.m. failed to reveal the most recent survey results were posted in a place that was readily accessible for review. During an interview on 10/08/2024 at 12:30 p.m. Resident Council President, Resident #22 reported she did not see the survey results. Resident #22 further reported she did not know where the survey results were posted and was not aware she could read the past survey results. During an interview on 10/08/2024 at 2:15 p.m. S2 Corporate Nurse confirmed the survey results were not posted in a conspicuous place for residents, visitors and family to find.
- Potential for harm · E2024-10-09 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to ensure correct use and maintenance of bed rails by ensuring residents were accurately assessed for the risk of entrapment from bed rails and an informed consent was obtained from resident or resident representative prior to installation for 15 (#10, #18, #20, #24, #30, #36, #51, #53, #57, #66, #75, #96, #101, #104, #106) out of 17 (#10, #18, #20, #24, #30, #36, #51, #53, #57, #66, #75, #96, #101, #104, #106, #167, #367) residents reviewed for bed rails. Findings: Resident #10 Review of Resident #10's medical record revealed a re-admitted date of 03/21/2024 with diagnoses including the following, but not limited to, cerebral ischemia, long term use of insulin, presence of right artificial shoulder joint, long term use of aspirin, type 2 diabetes mellitus, and hemiplegia. Review of Resident #10's medical record failed to reveal an informed consent was obtained from the resident or the resident's representative prior to installation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by 1) having dirty equipment, and food preparation items used to prepare and/or distribute resident meals in the kitchen, 2) Resident meal plates and saucers stored in an upright position, and 3) the flour scoop was left inside the flour storage container. Findings: Observation of the kitchen on 10/06/2024 at 8:00 a.m. with S4 Morning Cook, revealed the following: 1) The large upright mixer was covered with crumbs and white powder. 2) The oven/warmer had dried food spills and streaks running down the front. 3) Resident meal plates and saucers were stored in an upright position. 4) Plate lids on the meal serving line had food crumbs inside the covers/lids and dried food particles on the serving plates. 5) The flour scoop left inside the flour storage container. During an interview on 10/06/2024 at 10:30 a.m. S5 Dietary Manager acknowledged the dirty kitchen equipment, incorrect plate storage, and storage of the flour…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 11 citations
- Potential for harm · D2024-10-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure 1 (#87) of 5 (#9, #10, #30, #87, #317) residents reviewed for unnecessary medications were informed of the risks, benefits, and side effects of an antipsychotic medication prior to the start of the medication. Findings: Review of Resident #87's medical record revealed in part an admit date of 10/01/2023 with diagnoses including, but not limited to, dementia with psychotic disturbance and major depressive disorder. Review of Resident #87's Quarterly MDS (Minimum Data Set) dated 09/18/2024 revealed a BIMS (Brief Interview for Mental Status) of 11 indicating moderately impaired cognition. Further review of Resident #87's Quarterly MDS dated [DATE] revealed Resident #87 was taking an antipsychotic medication on a routine basis. Review of Resident #87's physician's orders revealed in part an order dated 09/03/2024 for Aripiprazole 2mg (milligram) by mouth every day. Review of Resident #87's electronic medication administration record for the month of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure that a resident was free from physical restraints imposed for purposes of discipline or convenience for 1 (#74) of 1 (#74) residents investigated for restraints. The facility failed to ensure: 1) Resident #74 had a written consent for a self-releasing seatbelt, pommel cushion, scoop mattress and side rails and was able to intentionally remove those items in the same manner as they were applied by the staff, 2) a physician's order was in place for the use of restraints. Findings: Review of the facility's Restraint/Device Policy last revised 10/2022 revealed in part: Restraints and Safety Devices: It is the philosophy of this facility that a resident has the right to be free from any physical or chemical restraints not required to treat the residents medical symptoms. Restraints may not be used for the convenience of the nursing staff or as punishment to the resident. Physical Restraint Definition: Any manual method or physical or mechanical device, material or equipment attached or adjacent to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately assess the residents discharge status for 1 (#116) of 1 (#116) resident reviewed for resident assessments out of a total sample of 31 residents. Findings: Review of Resident #116's medical record revealed an admit date of 07/03/2024 and discharge date of 07/15/2024 with diagnoses that included in part, aftercare following joint replacement surgery, and presence of right artificial knee joint. Review of Resident #116's nurses' notes revealed in part, on 07/15/2024 at 2:12 p.m. Resident #116 was discharged home today. Left per family vehicle with family. Review of Resident #116's discharge data collection form dated 07/16/2024 revealed in part, resident is being discharged to Home/Community. Type of discharge: unplanned. Additional Information: Resident discharged per self from facility, sister picked up, left with wheelchair that he brought with him on admit. He stated he just wanted to be home. Left with sister in private vehicle. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interviews the facility failed to ensure residents who were unable to complete their ADL (Activities of Daily Living) received the necessary services to maintain proper grooming for 2 (#20 and #104) of 3 (#20, #36, #104) residents reviewed for ADLs. The facility failed to ensure Resident #20 and #104 received nail care. Findings: Nail Care Policy: Purpose - To promote cleanliness, safety and a neat appearance and to observe skin condition on fingers and toes. Procedure - 1. Perform hand hygiene. 4. Soak the resident's hand and feet in a basin of warm water for 10-15 minutes before trimming or trim following a bath. 7. Remove any debris from under the nails with the orangewood stick. Resident #20 Review of Resident #20's medical record revealed the following medical diagnoses including, but not limited to, type 2 diabetes mellitus, muscle wasting and atrophy, and fibromyalgia. Review of Resident #20's Quarterly MDS (Minimum Data Sets) dated 09/18/2024 revealed a BIMS (Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interviews the facility failed to ensure it was clinically appropriate for a resident to self-administer medications for 1 (Resident #1) of 6 (#1, #2, #3, #4, #5, #6) sampled residents. This deficient practice had the potential to affect any of the 117 residents residing in the facility according to the 03/04/2024 Resident Census List provided by the facility. Findings: Review of facility Self-Administration of Medication policy dated 11/17/1994 revealed in part: A resident will be allowed to self-administer medications only if: a. the attending physician writes or gives a verbal order that the resident may keep a medication at bedside for the purpose of self-administration. AND b. the resident has been determined by the interdisciplinary care team to be cognitively, physically, and visually able to self-administer medications, therefore clinically appropriate, and is routinely monitored as to whether the resident continues to be capable and/or still taking medications as ordered. Review of resident #1's medical record revealed an admit date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure the comprehensive care plan had been implemented for 1 (#6) of 6 (#1, #2, #3, #4, #5, #6) sampled residents. The facility failed to ensure the hospice care plan had been implemented for Resident #6 by failing to ensure hospice had been notified of Resident #6's 02/07/2024 fall. Findings: Review of Resident #6's medical record revealed Resident #6 was originally admitted to the facility on [DATE] and had diagnoses that included, in part, unspecified dementia, senile degeneration of brain, cognitive communication deficit, muscle wasting and atrophy of right and left thigh and right and left lower leg, anemia, history of falling, difficulty in walking, unsteadiness on feet, vascular dementia, and essential hypertension. Review of physician orders revealed a 01/13/2024 order for Do not resuscitate. Admit to _______ Hospice. Do not call 911. Call ________ Hospice with any questions or concerns. D/C (discontinue) skilled therapy, future appointments,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews the facility failed to ensure the resident has the right to make choices about aspects of his or her life in the facility that are significant to the resident for 1 resident (#43) of 1 resident investigated for choices. Findings: Review of Resident #43's MDS (Minimum Data Set) dated 07/12/2023 revealed Resident #43 had a BIMS (Brief Interview for Mental Status) of 15 which indicated cognitively intact. An observation on 09/11/2023 at 9:15 a.m. revealed feces like substance on the wall in two places in Resident #43s room. Further observation at that time revealed dark brown debris on Resident #43's roommate's bedside rail, his roommate's bed remote, and on the shared air conditioner unit in Resident #43's room. During an interview on 09/11/2023 at 1:35 p.m. Resident #43 reported his roommate plays in his feces, throws feces at him and on the walls. Resident #43 reported feces gets everywhere. Resident #43 reported staff had been aware of his roommate's behaviors for six to seven months. Resident #43 further reported he had to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews the facility failed to ensure residents who were unable to complete Activities of Daily Living (ADLs) received the necessary services to maintain proper grooming and hygiene for 1 (#107) of 3 (#80, #107, #110) residents reviewed for ADLs. The facility failed to ensure Resident #107 received nail care. Findings: Review of facility's Nail Care Policy and Procedure dated 10/24/2022 revealed in part: Policy: All residents will have nails cleaned and trimmed once weekly or as needed per resident request. Review of Resident #107's medical record revealed Resident #107 had an admission date of 08/29/2022 with a diagnosis of Type 2 diabetes mellitus, without complications. Review of physician's orders for Resident #107 revealed an order dated 09/23/2022, which read; assess/trim fingernails and toenails monthly. Further review of Resident #107's physician orders revealed an order dated 04/03/2023, which read; please consult Dr. ________ for the treatment of long, painful toenails. Review of Resident #107's Quarterly MDS (Minimum Data Set)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews the facility failed to ensure there was a sufficient number of skilled licensed nurses, nurse aides, and other nursing personnel to provide care and respond to each Resident's basic needs. The facility failed to provide the minimum required staffing hours for 2 of 24 weekend days. Findings: Review of the facility's PBJ (Payroll Based Journal) Staffing Data Report for FY (Fiscal Year) Quarter 2 2023 (January 1 - March 31) revealed the submitted weekend staffing data was excessively low. Review of the facility staffing pattern reports for weekends form FY Quarter 1 2023 revealed the facility provided 259.19 hours on 02/12/2023 and were required to provide 267.9 hours. Further review revealed the facility provided 233.45 hours on 02/19/2023 and were required to provide 263.2 hours. During an interview on 09/11/2023 at 3:00 p.m. S2 DON (Director of Nursing) reviewed the facility staffing pattern reports for weekends from FY Quarter 2 2023 and acknowledged the facility did not provide the minimum hours required on 02/12/2023 and 02/19/2023. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being. The facility failed to ensure the physician was notified of behaviors exhibited by 1 resident (#96) of 1 resident investigated for behaviors. Findings: Review of the facility's policy for Behavior and Side Effects of Psychoactive Medications, Monitoring of Policy and Procedure with an effective date of 05/22/2017 revealed: Definitions .distressed behavior is behavior that reflects individual discomfort or emotional strain. It may Present as crying apathetic or withdrawn behavior, or as verbal or physical actions such as: pacing, cursing, hitting, pushing, scratching, tearing things, or grabbing others, etc. Procedure: .6. The nurse is to report any increase or new onset of distressed behavior and/or side effects to the attending physician, DON (Director of Nursing) and SSD (Social Services Director). Review of Resident #96's medical record revealed an admit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to ensure all patient care equipment was maintained in safe operating condition for 1 resident (#43) out of 101 residents with mobility in a chair all or most of the time according to the Resident Census and Condition of Residents dated 09/11/2023. The facility failed to ensure Resident #43's wheelchair locked properly. Findings: Review of Resident #43's MDS (Minimum Data Set) dated 07/12/2023 revealed Resident #43 had a BIMS (Brief Interview for Mental Status) of 15 which indicated cognitively intact. Further review of Resident #43's 01/12/2023 MDS revealed Resident #43 required limited assistance with one person for bed mobility, transfers, and toilet use. Review of Resident #43's comprehensive care plan revealed the following problems of Resident #43 used his wheelchair for mobility and Resident #43 was at risk for falls both with a start date of 01/18/2023. Review of the facility incident log for the past 120 days revealed Resident #43 had an unobserved fall on 09/11/2023 in his room which resulted in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$24,251 in federal fines across 2 penalties.
- $16,350 — penalty dated 2026-04-23
- $7,901 — penalty dated 2023-09-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE BEEBE FAMILY — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 1 of 5 | 2.0 | -1.0 vs chain |
The other 47 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 47; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ACT INVESTMENTS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | since 10/01/2023 |
| MEDICO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 85% | since 10/01/2023 |
| DAVID & FELICIA STALLARD CHILD TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 10/01/2023 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 10/01/2023 |
| GERARD AND ALISON DANOS CHILDRENS TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/01/2023 |
| JOSEPH & ALISON SADLER CHILDREN TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/01/2023 |
| PARKINSON, TONI | Individual | CORPORATE OFFICER | — | since 10/01/2023 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2023 |
| PROVIDENCE CARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2023 |
| PROVIDER PROFESSIONAL SERVICES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2023 |
| TRISTAR REHAB INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| AURA, ALBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2023 |
| BEEBE, BOBBY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| MANASCO, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2023 |
| STALLARD, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2023 |
| TANUI, ROSE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2023 |
| QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS | Organization | GENERAL PARTNERSHIP INTEREST | — | since 10/01/2023 |
| QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTS | Organization | GENERAL PARTNERSHIP INTEREST | — | since 10/01/2023 |
| ACCOUNT MANAGEMENT SERVICES INC | Organization | ADP OF THE SNF | — | since 10/01/2023 |
| ADMINISTRATIVE SYSTEMS INC | Organization | ADP OF THE SNF | — | since 10/01/2023 |
| ELTON G BEEBE FAMILY MORTAGE TRUST | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| FLANNERY OAKS PROPERTIES LLC | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| FOUR GENERATIONS HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLC | Organization | ADP OF THE SNF | — | since 10/01/2023 |
| VERDIN ENTERPRISES, LLC | Organization | ADP OF THE SNF | — | since 10/01/2023 |
CMS files one row per role, so the 32 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.
19 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.4M paid to related parties — landlords or management companies under common ownership — equal to about 28% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195497. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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