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Heritage Manor Of Ville Platte

2020 W. Main Street, Ville Platte, LA 70586 · For profit - Limited Liability company · 124 certified beds · (337) 363-5532 Medicare & Medicaid certified

Call the home — (337) 363-5532 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$11,022 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (20) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $11,022 in federal fines (most recent 2024-09-17)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1008 W Main St · (337) 363-5531 · Call to confirm hours
Pharmacy
1011 W Lincoln Rd · (337) 363-6685 · Call to confirm hours
Grocery
2210 W Main St · (337) 363-1839 · Call to confirm hours
Park
868 Alton Locks St · (337) 363-1813 · Typically dawn to dusk
Place of worship
1756 W Main St · (337) 945-2673

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.2%17.8%15.4%better
Long-stay residents who lose too much weight1.6%5.2%5.4%better
Long-stay residents with a catheter left in their bladder0.5%1.2%0.9%better
Long-stay residents with a urinary tract infection0.5%2.1%2.0%better
Long-stay residents with depressive symptoms0.0%2.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.2%3.5%3.3%worse
Long-stay residents whose ability to walk worsened7.7%17.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication33.8%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine96.6%94.9%95.3%typical
Long-stay residents with pressure ulcers5.7%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control7.3%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table36.7%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.4%3.1%1.4%better than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine59.0%76.3%79.4%worse
Short-stay residents rehospitalized after admission32.0%28.0%22.6%worse
Short-stay residents with an outpatient ER visit14.8%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.552.561.67worse
Long-stay outpatient ER visits per 1,000 resident days3.292.741.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 72 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.9%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
28.8%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 28.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.9%CMS range 25.8–50.051.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 8.5–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge30.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.5–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
1.07
LPN hours/ resident / day
2.66
Aide hours/ resident / day
4.09
Total nurse hours/ resident / day
0.08
RN hoursweekends
36.9%
Total nursing turnover
25.0%
RN turnover

How full it usually is: this home is certified for 124 beds and averages 110.1 residents a day — about 89% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.09 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.66 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 4.43 on weekdays — 26% thinner on weekends — a notable drop. RN hours go from 0.48 to 0.08 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2026-01-29)
6
at the previous standard inspection (2024-10-30)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

20 citations, most serious first. The 11 most serious are shown; the remaining 9 are one tap away and print in full.

  • Actual harm · G2024-09-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's right to be free from sexual abuse and psychosocial harm (#1), by another resident (#2), in a total sample of 6 residents (#1, #2, #3, #R1, #R2, and #R3). The facility implemented corrective actions which were completed prior to the State Agency's Investigation, thus it was determined to be a Past Noncompliance citation. This failed practice resulted in an actual harm situation on 09/06/2024 at approximately1:42 p.m., when S4 Housekeeper walked by Resident #1's room, and observed Resident #2 remove his hand from beneath Resident #1's covers near her bottom. S4 Housekeeper immediately informed S3 LPN of her observation. S3 LPN immediately went to Resident #1's room, and observed Resident #2 pull back Resident #1's covers, and slide his hand from Resident #1's thigh area into her brief. S3 LPN immediately intervened, and removed Resident #2 from Resident #1's room. Resident #1 had diagnoses that included in part .Cerebral Palsy,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-01-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident received a reasonable accommodation of their needs by failing to ensure the call light was accessible to a resident for 1 (Resident #59) of 48 sampled residents.Review of facility policy titled Call Light/Bell with revision date of 01/2024, revealed in part. Purpose: to provide the resident a means of communication with staff members. Procedure: 1. Ensure resident has call light in reach when in resident room or in bathroom/shower room. 7. Leave the resident comfortable. Place the call light within the residents reach before leaving the room.Review of Resident #59's medical record revealed an admission date of 02/27/2025, with diagnoses that included, in part,. Cerebrovascular Disease Unspecified, Hemiplegia and Hemiparesis following Cerebral Infarction affecting the left dominant side, Major Depressive Disorder, and Generalized Anxiety Disorder.Review of Resident #59's Quarterly MDS with ARD 11/20/2025 revealed the resident had a BIMS score of 13, indicating intact cognition. Resident #59…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to store food in accordance with professional standards for food service safety. The facility failed to ensure food was properly sealed and stored in the stand-alone freezer, walk-in cooler, and walk-in freezer area of the facility's kitchen. This had the potential to affect 108 residents who were served from the kitchen. Findings:Review of the facility's policy, titled, Storage of Refrigerated Food, with a revised date of 09/25, revealed, in part.No food is left uncovered. Review of the facility's policy titled, Storage of Frozen Food, with a revised date of 09/22, revealed, in part.No food is left uncovered. An initial tour of the kitchen was conducted on 01/27/2026 at 8:50 a.m. with S4DM. Observations were made of the following items:Stand-Alone Freezer:An opened cardboard box of rolls with the inside plastic liner opened and unsecured.An opened cardboard box of biscuits with the inside plastic liner opened and unsecured.Walk-in Cooler:An opened cardboard box of bacon with the inside plastic liner opened and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure an allegation of verbal abuse was reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency for 1 (Resident #1) of 3 sampled Residents reviewed for abuse. Findings: Review of the facility policy with last review date of 05/2024 titled: Incident Investigation and Reporting read in part. To provide guidance to the facility for investigation and reporting incidents of abuse, neglect, exploitation, misappropriation of property and/or other reportable incidents to LDH, Health Standards Section. 1. Each resident residing in this facility has the right to be free from any type of abuse. Verbal Abuse: The use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance, regardless of the age, ability to comprehend, or disability. 3. Abuse, Neglect, Misappropriation of Resident Property and Exploitation are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the MDS assessments accurately reflected the resident's status for 1 (Resident #1) of 3 sampled residents. Findings: Review of Resident #1's medical record revealed an admission date of 03/07/2025, with diagnoses including, in part . Cerebrovascular Accident and Dysphagia. Review of Resident #1's admission MDS with ARD of 03/14/2025 revealed, in part . a BIMS score of 3, indicating severe cognitive impairment. Review of Resident #1's Discharge Return Anticipated MDS with an ARD 04/03/2025 revealed, in part .Resident #1 did not have a mechanically altered diet. Review of Resident #1's Medicare 5-Day End of Part A Stay MDS with an ARD of 04/08/2025 revealed, in part .Resident #1 did not have coughing or choking during meals or when swallowing medications. Review of Resident #1's physician's orders revealed, in part . 1. a mechanical soft diet was ordered on 04/02/2025, 2. a pureed diet with nectar consistency for aspiration pneumonia was ordered on 04/07/2025, and 3. a chest x-ray (CXR) was ordered after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a baseline care plan was developed within 48 hours of admission for 1 (Resident #1) of 3 sampled residents. Findings: Review of the facility's policy entitled, Care Plan Process with a revision date of 12/2024, revealed, in part .the baseline care plan shall be developed within 48 hours of a resident's admission. Review of Resident #1's medical record revealed an admission date of 03/07/2025 with diagnoses including, in part . Cerebrovascular Accident and Dysphagia. Review of Resident #1's Baseline Care Plan revealed an effective date of 03/10/2025 at 3:06 p.m. Interview with S2DON on 05/28/2025 at 9:36 a.m. revealed Resident #1 was admitted to the facility on Friday, 03/07/2025 and the Baseline Care Plan was developed on Monday, 03/10/2025. S2DON confirmed Resident #1's Baseline Care Plan was not developed within 48 hours of admission to the facility, but should have been.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    F657: CARE PLAN TIMING AND REVISION Based on observation, interview, and record review, the facility failed to ensure a resident's comprehensive care plan was revised after a quarterly assessment for 1 (Resident #3) of 3 sampled residents. Findings: Review of the facility's policy entitled, Care Plan Process with a revision date of 12/2024 revealed, in part .A well developed and executed assessment and care plan re-evaluates the resident's status at prescribed intervals using the RAI and then modifies the individualized care plan as appropriate and necessary. Review of Resident #3's medical record revealed an admission date of 10/17/2019, with diagnoses including, in part . Huntington's Disease, Altered Mental Status, Cognitive Communication Deficit, and Repeated Falls. Review of Resident #3's Quarterly MDS with an ARD of 03/25/2025 revealed, in part .a BIMS score of 15, which indicated intact cognition. Resident #3 had no fractures. Review of Resident #3's current comprehensive care plan revealed, in part .Acute Non-displaced Fracture at the tip of the nasal bones, initiated on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide services that met professional standards of quality for 1 (Resident #3) of 3 sampled residents. The facility failed to ensure a swallowing assessment was completed for a resident who exhibited difficulty swallowing and coughing during meals. Findings: Review of the facility's policy entitled Therapy Screenings, revised 10/2019, revealed, in part .residents are to be screened when there is a referral from another discipline, or a change in function. High-risk residents (those who have had previous treatment or have a medical condition which may contribute to decreased function or impairment) are to be re-screened. A nurse who notes a functional decline in the long-term resident should complete a Nursing Therapy Progress Note. The therapy department should coordinate the therapy screening procedure to ensure completion within 48 hours. Review of Resident #3's medical record revealed an admission date of 10/17/2019, with diagnoses including, in part . Huntington's Disease, Altered Mental Status, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-30 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure menus were followed in order to meet the nutritional needs of residents who required a puree diet. The facility failed to follow the recipe in regards to ingredients of the meal for 6 of 6 (#7, #30, #36, #40, #87, and #99) sampled residents who received a puree diet. Findings: Review of the facility's policy dated 05/2018 titled: Preparation and Service of Pureed Diets read in part . After preparation of all food items the cook, will use the specified serving, portion out the needed amount of food to puree from the stock of regular or therapeutic food items. Review of the recipe for 10 servings of pureed rotisserie chicken revealed the following: -10 4 oz. rotisserie chicken -3 tablespoon and 1/2 teaspoon of food thickener bulk -1 1/2 cup and 1 tablespoon of chicken stock Review of the recipe for 10 servings of pureed broccoli cauliflower blend revealed the following: -10 1/2 cup of broccoli cauliflower blend -3 tablespoon and 1teaspoon food thickener bulk Interview on 10/29/2024 at 9:00 a.m. with S8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to establish and maintain an infection prevention program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 2 (Resident #5 and Resident #7) of 33 residents reviewed for infection control. The facility failed to follow proper infection control practices during wound care for Resident #5 and failed to properly isolate Resident #7, as ordered. Findings: Resident #5 Observation on 10/28/2024 at 1:07 p.m. revealed Resident #5 lying in bed. She had a wound vac in progress and stated she had a wound to her bottom. Resident #5 was on Enhanced Barrier Precautions due to wound, catheter, and tube feeding. Observation on 10/28/2024 at 4:13 p.m. revealed S4 Treatment Nurse arrived at Resident #5's room. S4 Treatment Nurse entered room wearing gloves only and no gown. S4 Treatment Nurse exited after a few moments and stated she would have to change Resident #5's wound vac and was going to gather her supplies. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide services that met professional standards for 2 (Resident #7 and Resident #19) of 33 residents reviewed by failing to administer medications properly. Findings: Review of the facility policy titled Administration of Medications with a revision date of 01/2024 revealed the following in part: Topical Medications - Purpose: Application of medication to the skin; Supplies: Topical Medication; As Indicated: Measuring Device; and Procedure: 2. Verify the physician order, comparing the medication label to the order verify the following: b. Right Dosage; 11. Apply the topical medication according to the directions. Resident #7 Review of Resident #7's Face Sheet revealed an initial admit date of 06/24/2024 and a readmit date of 10/18/2024. Resident #7 had the following diagnoses including: Pneumonia, unspecified organism; MRSA, unspecified site and UTI. Review of Resident #7's 10/2024 Physician Orders revealed the following: 10/18/2024 - Zyvox Oral Tablet 600 mg po BID for UTI until 10/28/2024. Review of Resident #7's 10/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 9 citations
  • Potential for harm · D2024-10-30 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services to provide a necessary communication aid for 1 (#80) of 1 Resident reviewed for communication. The total sample size was 33. Findings: Review of the facility's policy on 10/29/2024 at 10:27 a.m. titled Communication-Interpreter/Translation Services dated 06/2018 read in part . Purpose: To ensure effective communication with potential and current residents. Auxiliary aids will be provided as necessary to communicate with residents that have impaired sensory, manual, or sensory skills. The following is a list of auxiliary aids which may be available within the nursing home: Flash cards, Communication boards/books. Review of Resident #80's Electronic Health Record revealed the Resident was admitted to the facility on [DATE] with diagnoses that included in part . Dysphagia, Primary Generalized Osteoarthritis, Gastrostomy Status, and Hypertensive Heart Disease with Heart Failure. Review of Resident #80's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Residents who are unable to carry out ADLS (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene for 3 (#16, #24, and #80) of 4 (#16, #24, #32, and #80) Residents reviewed for ADL's. The total sample size was 33. Findings: Review of the facility's policy on 10/29/2024 at 10:27 a.m. titled Resident Quality of Care dated 08/2024 read in part . The policy of the facility is to establish a minimum acceptable level of daily care which shall include and involve the maximum utilization of the resident's capabilities; while providing the necessary assistance to accomplish the following: Partial bath- by resident, if able, assisted by staff, or performed completely by staff daily or as often as indicated by the physical condition of the resident. This shall include: Washing face, hands, axilla, and perineal/rectal area. Oral hygiene, dental care. Hair care including shampoo as needed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to accurately submit mandatory direct care staffing information, based on payroll, to Centers for Medicare & Medicaid Services (CMS) for Fiscal Year (FY) Quarter 3 2024 (April 1- June 30). Findings: Review of the PBJ (Payroll Based Journal) Staffing Report for FY Quarter 3 2024 (April 1- June30) revealed the facility triggered for Excessively Low Weekend Staffing. Review of the Facility's Nursing/Ancillary Personnel Staffing Pattern Reporting Form dated 10/30/2024 for the triggered dates on the FY Quarter 3 2024 (April 1- June 30) PBJ Staffing Report revealed the facility provided more hours than required of nursing coverage. Interview on 10/30/2024 at 10:50 a.m. with S1 Administrator revealed that an employee of the facility failed to enter staffing information for agency staff working in the facility. S1 Administrator stated the staff member no longer worked in the facility and he now performs the task.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review, the facility failed to develop and implement a comprehensive person-centered care plan for services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 2 (Resident #1 and Resident #2) of 4 sampled residents. The facility had a total census of 114. The facility failed to ensure a person-centered plan of care was: 1. Implemented for 1 resident (Resident #1) reviewed for transfers. The facility failed to ensure Resident #1 who required substantial/ maximal assistance was transferred by 2 person assistance according to his CPOC. 2. Implemented for 1 resident (Resident #2) reviewed for high risk of falls. The facility failed to ensure Resident #2 had proper footwear according to her CPOC. Findings: Review of the facility's policy and procedure on Lifting stated in part . Procedures: Blue - No Mechanical lift required - Hold hand or assist x 1. Yellow - Stand-n-Lift 1 or more person transfer. Red - Total Lift - 1 or more person transfer. This information will be posted in a designated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-11 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to ensure a resident received services in accordance with professional standards. The facility failed to ensure physician's orders were followed for the management of hypoglycemia for 1 (#1) of 1 residents sampled for hospitalization and failed to administer medications as ordered for 1 (#5) of 1 residents sampled for dialysis. Findings: #1 Review of Resident #1's clinical record revealed an admit date of 12/14/2010. Resident #1 had diagnosis that included Parkinsons, Type II Diabetes Mellitus, Hyperlipidemia, Hypothyroidism, Dementia and Bipolar Disorder. Review of Resident #1's yearly MDS assessment with ARD of 08/22/2023 revealed Resident #1 had a BIMS score of 8, indicating moderate cognitive impairment. Review of Resident #'1's comprehensive care plan revealed in part Diabetes Mellitus. History of elevated blood sugar secondary to effects of diabetes and is noncompliant with diet. History of diabetic ketoacidosis. Insulin dependent. Potential for low blood sugar. Approaches include: Accuchecks as ordered.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure medications and biologicals were stored and labeled properly in accordance with currently accepted professional principles. The facility failed to: 1. Ensure blood glucose controls were properly labeled after opening on 2 of 4 medications carts. 2. Properly store vaccines in refrigerator for 1 of 1 medication storage rooms. Findings: 1. Observation on 10/11/2023 at 11:00 am of Medication Cart A with S9 LPN revealed the blood glucose control bottles were opened, but not individually dated with an open date. S9 LPN confirmed the blood glucose control bottles should be labeled with an open date. Observation on 10/11/2023 at 11:33 a.m. of Medication Cart with S2 DON revealed the blood glucose control bottles were opened, but not individually dated with an open date. S2 DON confirmed the blood glucose control bottles should be dated with an open date. Interview on 10/11/2023 at 12:05 p.m. with S2 DON revealed facility policy does not address how long blood glucose controls are good for once opened, so she would refer to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure that each Resident was treated with respect and dignity in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life for 1 (Resident #97) of 1 residents sampled for dignity, by failing to ensure she was free of facial hair. Findings: Review of Resident #97's medical record revealed she was admitted to the facility on [DATE] with diagnoses that included in part . Schizophrenia, Anxiety, Epilepsy, Malnutrition, and Anorexia. Review of Resident #97's Quarterly MDS with an ARD of 08/29/2023 revealed she had a BIMS score of 99 (unable to assess cognitive impairment). The MDS revealed Resident #97 required extensive 1 person physical assist for dressing, toileting, and personal hygiene. Review of Resident #97's care plan revealed she required extensive assistance with ADL's, and interventions included to assist Resident#97 with ADL's. Observation on 10/09/2023 at 12:45 p.m. revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-11 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to develop and implement an effective discharge planning process for 1 (#108) of 1 residents reviewed for choices. The facility failed to update the resident's discharge care plan to reflect the resident's legal inability to make choices related to discharge and failed to update the discharge care plan to accurately reflect the discharge wishes of the resident's POA. Findings: Review of Resident #108's clinical record revealed an admit date of 06/20/2023. Resident #108's diagnosis included COPD, Chronic Atrial Fibrillation, Secondary Parkinsonism, Hyperlipidemia, and Dementia. Interview on 10/09/2023 at 2:40 p.m. with Resident #108 revealed he had asked the people up front about being discharged home. Resident #108 stated he had improved and could now ambulate without assistance and could do many things for himself that he could not do before. Resident #108 stated he was a veteran, owned his own home, and his daughter functioned as his POA. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure each Resident's drug regimen was free from unnecessary drugs. The facility failed to provide documentation of a clinical rationale to continue use of psychotropic medications for 2 (#43 and #58) of 6 (#14, #43, #58, #69, #82, and #94) sampled resident's reviewed for psychotropic medication usage. Findings: #43 Review of Resident #43's medical record revealed an admission date of 11/29/2019 with diagnoses that included in part . Cognitive Communication Deficit, Generalized Anxiety Disorder, Major Depressive Disorder, Bipolar disorder, and Vascular Dementia. Review of Resident #43's Quarterly MDS with an ARD of 09/21/2023 revealed Resident #43 had a BIMS of 9 (Moderate Cognitive Impairment). Resident #43 received Antianxiety and Antidepressant medications 7 out of 7 days. Review of Resident #43's Care Plan revealed Resident #43 had potential for altered mood state related to diagnosis of Anxiety. Interventions included to administer medications as ordered and evaluate on a routine basis for gradual dose reduction.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$11,022 in federal fines across 1 penalty.

  • $11,022 — penalty dated 2024-09-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE BEEBE FAMILY — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.8+0.2 vs chain
Health inspection 4 of 53.0+1.0 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 1 of 52.0-1.0 vs chain
The other 47 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Gulfport Care CenterGulfport, MS 1 of 5Heritage Manor Of Baton Rouge IIBaton Rouge, LA 1 of 5Heritage Manor Of OpelousasOpelousas, LA 1 of 5Humphreys Co Nursing CenterBelzoni, MS 1 of 5Lawrence Co Nursing CenterMonticello, MS 1 of 5Lexington HouseAlexandria, LA 1 of 5Riverview Care CenterBossier City, LA 1 of 5Southern Hills Healthcare And RehabilitationShreveport, LA 1 of 5The SummitAlexandria, LA 1 of 5Tishomingo ManorIuka, MS 2 of 5Attala County Nursing CenterKosciusko, MS 2 of 5Heritage Manor WestShreveport, LA 2 of 5Highland HomeRidgeland, MS 2 of 5Landmark Nursing Center HammondHammond, LA 2 of 5Landmark Of DesotoHorn Lake, MS 2 of 5Matthews Memorial Health Care CenterAlexandria, LA 2 of 5Myrtles Nursing Center, LLCColumbia, MS 2 of 5Perry County Nursing CenterRichton, MS 2 of 5Sardis Community NhSardis, MS 2 of 5Tunica County Health & Rehab, LLCTunica, MS 3 of 5Clarksdale Nursing CenterClarksdale, MS 3 of 5Copiah Living CenterCrystal Springs, MS 3 of 5Heritage Manor of HoumaHouma, LA 3 of 5J G Alexander Nursing CenterUnion, MS 3 of 5Landmark Of RayneRayne, LA 3 of 5Landmark of Baton RougeBaton Rouge, LA 3 of 5Landmark of Lake CharlesLake Charles, LA 3 of 5Senior Village Nursing & Rehabilitation CenterOpelousas, LA 3 of 5Washington Care CenterGreenville, MS 4 of 5Audubon Health and RehabThibodaux, LA 4 of 5Brandon CourtBrandon, MS 4 of 5Camellia EstatesMcComb, MS 4 of 5Forest Manor Nursing and Rehabilitation CenterCovington, LA 4 of 5Heritage House Nursing CenterVicksburg, MS 4 of 5Heritage Manor Of SlidellSlidell, LA 4 of 5Heritage Manor Of Stratmore Nursing & Rehab CtrShreveport, LA 4 of 5Heritage Manor SouthShreveport, LA 4 of 5Hillcrest Nursing CenterMagee, MS 4 of 5Landmark Of AcadianaSaint Martinville, LA 4 of 5Landmark Of CollinsCollins, MS

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ACT INVESTMENTS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 01/01/2010
MEDICO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL85%since 01/01/2010
DAVID & FELICIA STALLARD CHILD TROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 01/01/2010
ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UAOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 01/01/2010
GERARD AND ALISON DANOS CHILDRENS TROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2010
JOSEPH & ALISON SADLER CHILDREN TROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2010
PARKINSON, TONIIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
ACCOUNT MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
ADMINISTRATIVE SYSTEMS INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
PATHWAY MANAGEMENT OF LOUISIANA LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
PROVIDENCE CARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2020
PROVIDER PROFESSIONAL SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
TRISTAR REHAB INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
BEEBE, BOBBYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
BEEBE, ELTONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
FONTENOT, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2000
PRUDHOMME, SIDNEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/06/2015
ROELLE, THERESAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/28/2022
STALLARD, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2020
PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLCOrganizationADP OF THE SNFsince 07/06/2010
QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTSOrganizationADP OF THE SNFsince 01/01/2025
QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTSOrganizationADP OF THE SNFsince 01/01/2025
VERDIN ENTERPRISES, LLCOrganizationADP OF THE SNFsince 11/01/2021

CMS files one row per role, so the 37 rows in the source record cover these 23 parties — each is shown once here with every role it holds. Nothing is omitted.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.0M
Net patient revenuemost recent cost report
+7.4%
Operating marginrevenue minus expenses
$900K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 10%Other / private 22%

This home reported $900K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$268per resident / day
operating cost
$8,162per month
≈ monthly operating cost
$290per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195507. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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