No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Heritage Manor Of Opelousas

7941 I-49 South Service Road, Opelousas, LA 70570 · For profit - Limited Liability company · 109 certified beds · (337) 942-7588 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited May 2024Resident-funds citation (F0568)1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$66,824 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $66,824 in federal fines (most recent 2024-10-30)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
421 South Main Street
Pharmacy
209 N Market · (337) 284-4073 · Call to confirm hours
Grocery
118 S Court St
Park
5024 S Market St · (337) 948-2561 · Typically dawn to dusk
Place of worship
126 E Bellevue St · (337) 366-1619

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.4%17.8%15.4%worse
Long-stay residents who lose too much weight12.7%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder3.8%1.2%0.9%worse
Long-stay residents with a urinary tract infection4.0%2.1%2.0%worse
Long-stay residents with depressive symptoms0.0%2.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.3%3.5%3.3%typical
Long-stay residents whose ability to walk worsened17.2%17.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication30.9%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine98.1%94.9%95.3%typical
Long-stay residents with pressure ulcers6.8%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control15.0%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table26.8%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.5%3.1%1.4%worse than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine72.5%76.3%79.4%typical
Short-stay residents rehospitalized after admission37.1%28.0%22.6%worse
Short-stay residents with an outpatient ER visit12.1%14.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.742.561.67worse
Long-stay outpatient ER visits per 1,000 resident days4.112.741.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 53 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.4%U.S. median 51.5%
Got home and stayed home
12.4%U.S. median 10.7%
Went back to hospital
0.29U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.4%CMS range 24.2–51.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.4%CMS range 8.9–17.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization11.5%CMS range 7.2–18.87.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.72
Total nurse hours/ resident / day
0.18
RN hoursweekends
51.3%
Total nursing turnover
0.0%
RN turnover

How full it usually is: this home is certified for 109 beds and averages 102.5 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.96 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.40 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-09-24)
14
at the previous standard inspection (2024-08-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 12 most serious are shown; the remaining 23 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observations, and record reviews, the facility failed to ensure a cognitively impaired resident received adequate supervision during facility transportation which resulted in the resident falling from a wheelchair and sustaining a severe head injury for 1 (#2) of 3 (#2, #3, #R5) sampled residents with impaired cognition investigated for safe transportation via wheelchair. The deficient practice resulted in an Immediate Jeopardy for Resident #2 on 10/08/2024 at 10:00 a.m., when S2D (Driver) left Resident #2 unattended in her wheelchair on a sidewalk outside of an eye doctor's office while S2D moved the transportation van. Resident #2, who was cognitively impaired, fell from her wheelchair during this time, striking her head against the concrete pavement. Resident #2 was transferred to a local hospital (Hospital A) for evaluation on 10/08/2024 at 12:01 p.m. Hospital A's CT (computed tomography) report of the head dated 10/08/2024 at 12:19 p.m., showed the resident sustained post traumatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Kcited before2024-08-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an effective infection control program in order to prevent the transmission of communicable diseases and infections as evidenced by failing to ensure: 1. a previously used insulin multi-dose pen that is designed for single patient use, was not used to administer insulin to another resident. 2. proper cleaning of glucometer between use 3. staff wore proper Personal Protective Equipment (PPE) for Enhanced Barrier Precautions (EBP) while performing high contact resident care activity. 4. proper use and storage of PPE for used on residents in contact isolation. This deficient practice resulted in an Immediate Jeopardy (IJ) on 08/27/2024 at 11:17 a.m. when S27LPN (Licensed Practical Nurse) used Resident #6's previously used insulin multi-dose pen, designed for single patient use, to administer insulin to Resident #61. This deficient practice placed 6 residents who receive insulin by multi-dose pens at risk for potential exposure to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement a comprehensive person-centered care plan for 2 (#1, #3) of 3 (#1, #2, #3) total sampled residents. This was evidenced by failing to:1.ensure physician orders to monitor a surgical incision for signs and symptoms of infection were implemented for Resident #1;2.apply palm protectors for Resident #3; and3.monitor and document the response to pain medication for Resident #3.Findings: Resident #1 1.Review of Resident #1's electronic health record revealed an admission date of 03/20/2026 with diagnoses that included, but were not limited to, status-post L2(level2)-ilium decompression and fusion, chronic kidney disease, atherosclerotic heart disease, transient ischemic attack, and cerebral infarction. Review of Resident #1's physician orders dated 03/20/2026 read in part. monitor surgery incision to back for signs and symptoms of infection. Review of Resident #1's nurses' notes revealed a note written by S11LPN on 03/20/2026 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a resident who was unable to carry out Activities of Daily Living (ADLs) received the necessary services to maintain good personal hygiene and grooming for 2 (Resident#1, Resident#3) of 3 residents reviewed for ADLs. The facility failed to:1. provide personal hygiene for Resident #1, and2. Provide personal hygiene and nail care for Resident #3 Findings:Resident #1 Review of Resident #1's clinical record revealed he was admitted to the facility on [DATE] and had diagnoses of chronic pain syndrome, atherosclerotic heart disease, Bradycardia, status post L2 ilium decompression and fusion. Further review revealed a discharge date of 04/04/2026. Review of Resident #1's physician orders dated 03/20/2026 read in part, monitor surgery incision to back for signs and symptoms of infection, do not remove dressing every shift. Review of a facility document with no title, which recorded Certified Nursing Assistant (CNA) staff task performed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to maintain accurate medical records in accordance with accepted professional standards and practices by failing to ensure staff accurately documented baths for 1 (Resident #1) of 3 (#1, #2, #3) residents sampled for Activities of Daily Living (ADL) care. Findings:Review of Resident #1's electronic health record revealed an admission date of 03/20/2026 with diagnoses that included, but were not limited to, status-post L2(level2)-ilium decompression and fusion, and cerebral infarction. Further review of the electronic health record revealed the resident was discharged from the facility on 04/04/2026 at 5:26 p.m. Review of a facility task document with no title dated 03/01/2026 - 04/06/2026 revealed CNA (Certified Nursing Assistant) staff recorded the completion of specific task(s) performed for residents during the CNA staff's shifts. Review of a section on the task document read in part, bath day (Tuesday, Thursday, Saturday) partial/moderate assist. Further review of the document revealed S9CNA documented on 04/05/2026 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a resident who was unable to carry out Activities of Daily Living (ADLs) received the necessary services to maintain good grooming and personal hygiene for 1 (#78) out 2 (#1 and #78) resident investigated for ADLs. Findings: Review of Resident #78's clinical record revealed she was admitted to the facility on [DATE] with diagnoses that included, but not limited to, Parkinsonism unspecified and muscle weakness (generalized). Review of Resident #78's care plan read in part, resident needs assist with ADLs. Interventions included. Oral hygiene: resident needs supervision with oral hygiene. Review of the CNA's (Certified Nursing Assistant) electronic personal hygiene task charting for Resident #78 revealed that oral care should be provided q (every) shift (three times a day).On 09/23/2025 at 11:30 a.m., Resident #78 was observed lying in bed. An observation of the resident's oral cavity was conducted and revealed a white residue on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-24 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the resident's physician timely addressed the resident's RP (Representative) and/or resident's request for pain medication for 1 (#78) of 1 resident out of final sample of 38 residents. Findings:Review of the facility's policy titled, Physician Responsibilities read in part, Physician Services.A physician, physician assistant, nurse practitioner or clinical nurse specialist must provide orders for the resident's immediate care needs. Review of Resident #78's clinical record revealed she was admitted to the facility on [DATE] with diagnoses that included, but not limited to, intervertebral disc disorders with radiculopathy, lumbar region, other intervertebral disc degeneration, lumbar region with discogenic back pain only, low back pain, unspecified. Further review of the resident's medical record revealed that she had a Stage 3 sacral pressure ulcer. Review of Resident #78's admission MDS (Minimum Data Set) dated 09/09/2025 under Section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to store and process linens to prevent the spread of infection as evidenced by failing to ensure clean items were not stored in the soiled linen area of the laundry department. Findings: Review of the facility's policy titled, Infection Control Laundry Department, with a last reviewed date of 08/2021, read in part: Sorted linens must be kept in a designated area separate from clean linen. Review of the facility's policy titled, Laundry Instructions, with a last reviewed date of 07/2025, read in part: 6. Keep soiled linens separate from clean linens, in their proper place. On 09/24/2025 at 11:37 a.m., an observation was made of the laundry department with S6Laun (Laundry). S6Laun stated that no soiled linens could be stored in the clean area of the laundry department and no clean linens can be stored in the soiled linen area. An observation was then made of the soiled linen area of the laundry department. A shelf, next to the washing machines, was observed with the following items: 2 geri (geriatric) chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow the resident's plan of care for 1 (Resident #1) of 3 (#1, #2, #3) sampled residents. Findings: Review of Resident #1's electronic health record revealed he was admitted to the facility on [DATE] with diagnoses that included but were not limited to Acute on Chronic Diastolic Heart Failure, Urinary Tract Infection, Chronic Kidney Disease, Unspecified Dementia, Cerebral Ischemia and Essential Hypertension Review of Resident #1's significant change MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 04/10/2025 revealed she had a BIMS (Brief Interview for Mental Status) of 05, indicating she was severely, cognitively impaired. Review of Resident #1's Physician Order Summary Report for May 2025 revealed an order with a start date of 05/09/2025. The order read in part: Lotrisone cream twice daily to affected area for 7 days. (two times a day until 05/16/2025 at 18:59 [6:59 p.m.]). Review of Resident #1's MAR/TAR (Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to properly store drugs as evidenced by loose pills found in the bottom of medication cart drawers for 3 (Cart A, Cart B, and Cart C) of 3 medication carts checked for safe and secure storage. Findings: On 08/28/2024 a review of the facility's policy titled Medication Storage, with a last reviewed date of 01/2024, revealed in part, Policy Statement: There shall be storage areas provided that assure adequate space, equipment and security for medications within the facility, including .Medication rooms, refrigerators and medication/treatment carts shall be maintained in a clean and orderly manner per the facilities' policy and procedure. On 08/28/24 at 10:56 a.m., Cart A and Cart C were checked with S19LPN (Licensed Practical Nurse). Four loose pills were observed underneath the residents' medication blister packs of Cart A. These included: one white oblong tab (tablet), one white oval tab, one half of a green oval tab, and one pink and brown capsule. Eight pills were observed underneath residents' medication blister packs of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to provide individual financial record to the resident through quarterly statements and/or upon request for 1 (#5) of 1 (#5) residents investigated for personal funds. The deficiency had the potential to affect a census of 107. Findings: On 08/28/2024, a review of the provider's policy titled General Resident Trust Fund Policies with a last reviewed date of 08/2021, read in part, quarterly statements shall be provided to all residents, or their resident representative within 30 days after the end of the quarter. Resident #5 was admitted to facility on 09/22/2023 with diagnoses that included Chronic Kidney Disease, Type 2 Diabetes Mellitus, Retention of Urine, and Paraplegia. Review of Resident #5's MDS (Minimum Data Set) dated 06/04/2024, revealed a BIMS (Brief Interview of Mental Status) score of 15, indicating the resident was cognitively intact. On 08/26/2024 at 12:35 p.m., an interview was conducted with Resident #5 who stated that he had not received quarterly statements informing him of his account balance. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to ensure the cleanliness of a wheelchair for 1 (#33) out of 2 (#33 and #105) residents investigated for a safe, clean, comfortable and homelike environment, out of a total sample size of 39 residents. Findings: A review of the facility's policy titled Equipment and Supplies with a last reviewed date of 01/2024 read in part, 7. Resident Care equipment will be cleaned and decontaminated after use and will be prepared for reuse by the same or another resident. Equipment will be cleaned and decontaminated according to manufacturer's recommendation. Resident #33 was admitted to the facility on [DATE] with diagnoses which included Unspecified Dementia. On 08/26/24 at 10:00 a.m., Resident #33 was observed sitting in her room in her wheelchair. Resident #33's wheelchair was observed with a large amount of yellow food-like residue on the seat, the foot petal bars, and the wheels of the wheelchair. On 08/26/2024 at 11:00 a.m., an interview and observation was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · D2024-08-28 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that a MDS (Minimum Data Set) assessment was completed and submitted to CMS (Center for Medicare And Medicaid Services) in a timely manner, after a resident was discharged for 1 (#82) of 1 (#82) resident investigated for Resident Assessment out of a final sample of 39 residents. The deficient practice had the potential to affect 107 residents. Findings: Review of Resident #82's medical record revealed an admission date of 08/03/2021, and a discharge date of 05/06/2024. Further review of Resident #82's medical record revealed no documented evidence that a discharge assessment was opened, completed and/or transmitted since he was discharged . On 08/28/2024 at 4:39 p.m., an interview was conducted with S18MDS (Minimal Data Set). who confirmed Resident #82 was discharged home on [DATE]. She also confirmed the discharge assessment had not been opened, completed, or transmitted in greater than 120 days and should have been.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the resident's Minimum Data Set (MDS) was completed accurately for 1 (#56) out of 39 sampled residents. Findings: Review of Resident #56's clinical medical record revealed she was admitted to the facility on [DATE]. Her current diagnoses include, but where no limited to, Cerebral Infarction, Hemiplegia affecting right dominant side, Chronic Obstructive Pulmonary Disease and Muscle Weakness. Review of Resident #56's Significant Change MDS dated [DATE] revealed under Section P-Restraints, the resident was coded for the use of restraints. Review of the resident's active physician order as of 08/01/2024 revealed no order for restraints. On 08/26/2024 at 8:30 a.m., an interview and review of the residents MDS dated [DATE] was conducted with S9LPN/MDS (Licensed Practice/Minimum Data Set. She confirmed that she incorrectly coded the use of the bed rails as a restraint on the resident's MDS.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews and observations, the facility failed to develop and/or implement a resident centered comprehensive plan of care for 3 (#36, #76 and #105) out of 39 sampled residents as evidenced by failing to: 1. implement Resident #36's plan of care to apply bilateral heel protectors while in bed; 2 develop a plan of care for Resident #76 that addressed his significant weight loss; and 3. develop a plan of care to address Resident #105's Urinary Catheter and her diagnosis of Urinary Tract Infection. Findings: 1. Resident #36 Review of Resident #36's electronic medical record revealed she was admitted to the facility on [DATE] with diagnoses which included, but were not limited to Pressure Ulcer of Sacral Region Stage 4, Rash and other Nonspecific Skin Eruption, Unspecified, and Severe Protein-Calorie Malnutrition. Review of Resident #36's care plan revealed a problem onset on 04/02/2021 which read in part .Resident is at risk for further skin breakdown due to decline in mobility. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to facilitate the resident's and if applicable, the resident representatives' participation in the care planning process for 1 (#5) of 2 (#5, and #76) residents investigated for care planning out of a total sample of 39 residents. Findings: Review of Resident #5's medical records revealed he was admitted to the facility on [DATE] and he was his own representative. Review of the resident's MDS (Minimum Data Set) assessment dated [DATE] revealed the resident had a BIMS (Brief Interview for Mental Status) score of 15, indicating he was cognitively intact. Review of S16SS (Social Services) notes dated 11/02/2023 read in part .the residents daughter was having phone trouble, but left her P.O Box address so that she could also be contacted by the facility via mail. On 08/26/2024 at 12:35 p.m., an interview was conducted with Resident #5, in which he stated that he had not been invited to attend any care plan meetings. On 08/27/2024 at 4:15 p.m., an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews the facility failed to provide oral care for 1 (#64) of 4 (#44, #56, #64, #91) residents reviewed for ADL's (Activities of Daily Living) from a sample of 39 Residents. Findings: Record review revealed Resident #64 was admitted to the facility on [DATE] and had a BIM (Brief Mental Exam) of 10. She had a diagnosis of Muscle weakness and required extensive assistance with all ADL's. Record review of Resident #64's Care Plan revealed the C.N.A.'s were to assist Resident #64 with maintaining good oral hygiene daily. On 08/26/24 at 12:48 p.m., an observation revealed Resident #64 had a white milky substance between her upper and lower teeth. At this time Resident #64 stated she has been in the facility going on 2 months and during this time the staff have not provided her with oral care in the morning. On 08/27/24 9:12 a.m., another observation revealed Resident #64 had a white milky substance between her upper and lower teeth. At this time Resident #64 stated no one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide respiratory care consistent with professional standards of practice for 2 ( Resident #31 and #54) of 3 (Resident #31, Resident #54 and Resident #359) investigated for respiratory care by failing to properly store: 1. Resident #31's nebulizer mask, and 2. Resident #54's BiPAP (Bilevel Positive Airway Pressure) mask Findings: 1. Resident #31 Review of Resident #31's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included, but not limited to, Chronic Obstructive Pulmonary Disease with Exacerbation, Chronic Systolic Heart Failure and Shortness of Breath. Review of Resident #31's admission MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 07/30/2024 revealed a BIMS (Brief Interview for Mental Status) of 14, indicating he was cognitively intact. Review of Resident #31current physician's orders read in part, Pulmicort 0.5 mg/2ml (milligram/milliliter) respule - Give 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to ensure that pain management was provided to residents who require such services, consistent with professional standards of practice and the comprehensive person-centered care plan for 1 (#64) of 3 (#11, #64, and #69) residents sampled for pain. The facility failed to ensure Resident #64 who displayed verbal pain received the ordered interventions to alleviate pain. Findings: Record review revealed Resident #64 was admitted to the facility on [DATE]. She had diagnosis that included but were not limited to, Pain in Leg, Intervertebral Disc Degeneration in her Lumbar Region, Scoliosis, Angina Pectoris, Weakness, and Type 2 Diabetes Mellitus. Her BIMS (Brief Interview for Mental Status) was 10 (Moderate Cognitive Status). Record review of Resident #64's care plan read in part, Resident is at risk for pain. Administer meds as ordered. Notify MD (Medical Doctor) of any unrelieved pain. Record review of Resident #64's physician orders read in part, Tylenol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, and interviews, the facility failed to ensure nursing staff demonstrated competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 2 (# 61, #78) residents out of 39 sampled residents. The facility failed to ensure staff demonstrated competency for: 1. safe injection practices when S27LPN used Resident #61's used multi-dose insulin pen designed for single patient use to administer insulin to Resident #6; and 2. correct application of Resident #78's bed bolsters by CNAs (certified nursing assistants). The facility had a census of 107 residents. Findings: 1. On 08/28/2024, a review of the facility's policy titled Injections with a last reviewed date of 01/2024 read in part, Purpose: To administer medication via injection. Procedure: 2. Verify the physician's order, comparing the medication label to the order verify the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record reviews, and interviews, the facility failed to ensure that recipes were followed for residents who received pureed diets, by failing to follow a recipe for steamed rice. This deficiencies had the potential to effect 8 residents receiving a pureed diet. Findings: On 08/27/2024, a review of the facility's policy titled Preparation and service of pureed diets with a revision date of 05/18/2018, with no review date, read in part, Policy: Pureed diets are served when a modification in texture is needed because of lack teeth, chewing, and/or swallowing problems. Pureed foods are prepared in a consistency that is appropriate for each resident's ability to chew and shallow. 6. The pureed foods should be blended to the consistency that holds its shape such as mashed potatoes, unless otherwise specified in the diet order. Only the smallest amount of liquid possible should be used to puree the foods, since dilution will decrease the amount of calories, protein, vitamins and minerals the resident/patient will receive. A review the recipe for Steamed [NAME] puree…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to coordinate care as evidenced by failing to obtain pertinent information from the contracted hospice agency for 1 (#99) out of 2 (#99, #46) residents investigated for hospice. Findings: A review of the facility's Assignment and Assumption Agreement with the contracted Hospice Agency dated [DATE] read in part: Preparation- Nursing Facility and Hospice each shall prepare and maintain complete, detailed clinical records for each patient receiving services under this Agreement in accordance with prudent record- keeping procedures, and as required by applicable federal and state laws and regulation on Medicare/Medicaid guidelines. Review of the Resident #99's electronic medical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included Dementia, Pain, and Unspecified protein- calorie malnutrition. Review of the Resident #99's clinical record revealed a Hospice Certification that expired on [DATE] and the last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure the staff followed the policy and procedures to prevent accidents for 1 (#1) out of 3 (#1, #2, #3) sampled residents. Findings: Review of the facility's policy titled Toileting Residents with the latest review date of 01/24 read in part .Purpose: Residents are toileted safely on a routine basis in a timely manner according to their individualized plan of care . Procedure: 5 . If the resident is high risk for falls, the nursing assistant/designee is to remain in the bathroom for resident safety. Review of the resident's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included Atherosclerotic Heart Disease, Urge Incontinence, Hypertension, and Bilateral Osteoarthritis of Knee. Review of the resident's quarterly MDS (Minimum Data Set) dated 05/21/2024 revealed the resident's BIMS (Brief Interview Mental Status) score was 14 for being cognitively intact. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the nursing staff failed to immediately notify the Administrator of an injury of unknown origin for 1 (Resident #1) of 3 (Resident #1, Resident #2 and Resident #3) sampled residents investigated. This deficient practice had the potential to effect a census of 109. Findings: On 05/06/2024, a review of the facility's policy titled, Incident Investigation and Reporting, (review date 04/11/2024) was conducted. This policy read in part, 3. In the event of any incident involving an allegation or suspicion of mistreatment, exploitation, neglect, abuse, misappropriation or other crime, as well as injuries of unknown origin, elopement, and/or adverse events, . each occurrence will be reported immediately to the Administrator of the facility. Review of Resident #1's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included, but not limited to, Cognitive Communication Deficit, Alzheimer's Disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-16 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that pain management was provided to residents who require such services, consistent with professional standards of practice and the comprehensive person-centered care plan as evidenced by failing to administer pain medication to a resident who displayed nonverbal indicators of pain for 1 resident (#2) out of 3 (#1, #2, #3) sampled residents. Findings: Review of Resident #2's clinical record revealed she was admitted to the facility on [DATE] and had diagnoses including but not limited to: Displaced fracture of base of neck of right femur, Age related osteoporosis with current pathological fracture, Unilateral primary osteoarthritis of left knee, and Vascular dementia. Review of Resident #2's March 2024 physician's orders revealed an order dated 02/05/2024 that read: Ibuprofen 200 mg (milligrams) - Give 2 tablets by mouth every 6 hours as needed for pain. Further review of Resident #2's March 2024 physician's orders revealed an order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-19 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to ensure nursing staff demonstrated competencies to provide care as ordered for 4 residents (#12, #33, #61 and #68) out of a final sample of 44 residents. This deficient practice was evidenced when: 1. S10LPN (Licensed Practical Nurse) failed to administer scheduled morning medications as ordered for Resident #12 2. S8TX (Treatment Nurse) failed to accurately document Resident #33's wound assessment and physician's ordered wound care to the right lower leg. 3. Nursing staff failed to discontinue Resident #61's order for pneumatic compression devices after the resident's family member removed the devices from the facility because the devices were painful for Resident #61. Nursing staff continued to document that the pneumatic compression devices were applied at night despite there being no device to apply. 4. Nursing staff failed to administer scheduled pain medication as ordered for Resident #68 for five shifts. Findings: 1. Resident #12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each resident's plan of care and clinical record reflected their advance directives for 2 (#52, #78) residents out of 2 (#52, #78) residents investigated for advance directives. Findings: Review of the facility's policy titled Advance Directives read in part: All staff providing care for the resident will: Review the Advance Directive and clarify any discrepancies between the Directive and current treatment plan. Resident #52 Resident #52 was admitted to the facility on [DATE] with diagnoses including but not limited to Rheumatoid Arthritis, Cognitive Communication Deficit, and Hypertension. Review of Resident #52's EHR (Electronic Health Record) revealed she was a full code and required CPR (Cardiopulmonary Resuscitation). Review of Resident #52's current Plan of Care revealed in part: Resident is a full code. Review of Resident #52's Progress Notes revealed a nurse's note dated [DATE] at 11:16 a.m. that read: Daughter (Power of Attorney) came…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to maintain a homelike environment by failing to ensure the air conditioner (AC) cover for the AC unit was intact for 1 (#2) of 7 (#2, #7, #64, #75, #77, #80 and #83) residents investigated for environment. Findings: Review of the facility's policy, Resident Environment revealed, in part, the following: Policy Statement: It is the policy of this facility to provide a safe, clean, comfortable and homelike environment . Review of Resident #2's record revealed he was admitted to the facility on [DATE] with diagnoses including but not limited to, Acquired Absence Of Unspecified Leg Below Knee, Anxiety Disorder, Muscle Weakness, and Difficulty In Walking. On 07/17/2023 at 10:42 a.m., an observation was made of Resident #2's room. The AC unit was underneath the window in the resident's room. Further observation revealed AC unit's cover was not attached to the unit and was on the floor. On 07/18/2023 at 12:40 p.m., a second observation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility to accurately code the Resident's Minimum Data Set(MDS) Assessments to reflect the status of a state Level II PASRR for 3 (#3,#64, #95) out of 4 (#3,#62, #64, #95) residents reviewed for PASARR (Preadmission Screening and Resident Review); and, Resident #101's discharge disposition status out of 44 sampled residents. Findings: Resident #3 admitted to the facility on [DATE] with diagnoses that included, in part: Schizoaffective Disorder and Vascular Dementia with other behavior disturbance. A review of Resident #3's record revealed his Notice of Medical Certification was Approved for admission by Level II Authority effective 12/22/2022. Further record review revealed the Level I Pre-admission Screening and Resident Review (PASRR) indicated Resident #3 had a mental illness diagnosis of Schizoaffective Disorder. A review of Resident #3's Minimum Data Set (MDS) Significant Change in Status 5 Day (SM5) assessment with an Assessment Reference Date (ARD) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to incorporate the recommendations from the PASARR (Preadmission Screening and Resident Review) Level II determination and the PASARR evaluation report into a resident's assessment, care planning, and transitions of care for 1 (#62) of 4 (#3, #62, #64, #95 ) residents reviewed for PASARR out of a total of 44 sampled residents. Findings: Resident #62 was admitted to the facility on [DATE] with diagnoses including but not limited to Major Depressive Disorder, Schizophrenia, and Anxiety Disorder. Review of Section O of Resident #62's quarterly MDS (Minimum Data Set) dated 06/06/2023 revealed the resident was not assessed for receiving psychological therapy. Review of Resident #62's Plan of Care revealed he had potential for altered mood state related to diagnosis of Schizophrenia. Review of Resident #62's clinical record revealed he was approved for admission by Level II Authority for a temporary period effective 10/18/2022 through 10/25/2023. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-19 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a baseline care plan within 48 hours of admission for 1 (#102) out of 44 sampled residents. Findings: Review of Resident #102's electronic clinical record revealed an admit date of 05/18/2023 with diagnoses that included: Congestive heart failure, Acute kidney failure, Acute respiratory failure, Atrial fibrillation, Aortic aneurysm, Anxiety, Endocarditis, Chronic pain syndrome, Chronic obstructive pulmonary disease, Depression, Hypertension, and Cardiomyopathy. Further review revealed admission orders beginning on 05/18/2023 for admission under hospice services, and do not resuscitate (DNR). Review of a Resident #102's Baseline Care Plan and Summary revealed a completion date of 05/24/2023. On 07/18/2023 at 9:25 a.m., an interview was conducted with S6NCM (Nurse Case Manager). She confirmed Resident #102 was admitted to the facility on [DATE]. She reviewed the Baseline Care plan and summary and verified it indicated that it was completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to weigh a resident weekly as per plan of care for 1 (#64) of 4 (#38, #64, #65, #78) reviewed for nutrition. This deficient practice had the potential to affect a census of 98 residents. Findings: Review of the facility's policy titled Weight Evaluation read in part, weight shall be obtained weekly on people with the following problems: #4. Residents with a significant unplanned or unexplained weight loss (or gain) both prior to or during stay in the facility. Resident #64 was admitted to the facility on [DATE] with diagnoses that included Acute Kidney Failure, Hypertension, Edema, Major Depressive Disorder and Schizophrenia. Review of Resident #64's quarterly MDS (Minimum Data Set) dated 05/09/2023 revealed in part a BIMS (Brief Interview for Mental Status) of 14 which revealed she was cognitively intact. Review of Resident #64's comprehensive care plan revealed in part that resident had a weight loss that had an onset date of 02/06/2023. One of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure staff implemented interventions to prevent or reduce the risk of accidents for 1 resident ( #33) of 3 residents (#1, #12 and #33) investigated for accidents out of a final sample of 44 residents. Findings: Review of facility's policy and procedure titled Accident/Incident Report revealed in part, . 1. All accidents/incidents including residents, employees or visitors, will be reported to the Charge Nurse and to appropriate department head immediately upon knowledge of occurrence, so that it may be evaluated. Accident/Incident is defined as an unexpected happening which may or may not have cause loss of injury to a visitor, resident and/or staff person .2. All accidents/incidents reports will be electronically accessible by the DON (Director of Nursing) immediately after his/her notification of the accident/incident .5. If there is any accident/incident the nurse completes the Resident Incident Report in the clinical computer software and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-19 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure that a resident who required hemodialysis receive such services consistent with professional standards of practice by not assessing the dialysis resident's shunt site for bruit and thrill for 1(#78) out of 1(#78) sampled residents for dialysis. Findings: A review of the Policy Hemodialysis - Care of Resident revealed the following, in part: 2) Daily check shunt site for bruit or thrill, pain, swelling, redness, excessive warmth, serous or purulent drainage indicating infection. Resident #78 admitted to the facility on [DATE] with diagnoses that included End Stage Renal Disease and Dependence on Renal Dialysis. A review of Resident #78's Care Plan revealed the following, in part: Dialysis on Monday, Wednesday, and Friday. Dialysis fistula to left upper arm. Interventions included, in part: Check dialysis fistula site to left upper arm for bruit and thrill, check for pain, swelling, redness, heat, drainage, coolness. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-19 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to electronically submit accurate payroll information for direct care staffing as required. Findings: Review of the PBJ (Payroll Based Journal) Staffing Data Report for FY (Fiscal Year) Quarter 2 2023 from 01/01/2023 - 03/31/2023 revealed triggers for the following: failed to submit accurate data for the quarter- One Star Staffing Rating, and Excessively Low Weekend Staffing. On 07/18/2023 at 02:08 PM, a PBJ review, and interview conducted with S5HR, and S1ADM. The facility had the correct number of staff and agency staff needed for the Quarter from January 2023 to March 31, 2023, however they confirmed contract workers were not being inputted correctly in the PBJ system, indicating data did not reflect the correct number of staff present for that shift.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$66,824 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $16,801 — penalty dated 2024-10-30
  • $50,023 — penalty dated 2024-08-28
  • Medicare payment denial — starting 2024-09-24 for 14 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE BEEBE FAMILY — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 1 of 52.0-1.0 vs chain
The other 47 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Gulfport Care CenterGulfport, MS 1 of 5Heritage Manor Of Baton Rouge IIBaton Rouge, LA 1 of 5Humphreys Co Nursing CenterBelzoni, MS 1 of 5Lawrence Co Nursing CenterMonticello, MS 1 of 5Lexington HouseAlexandria, LA 1 of 5Riverview Care CenterBossier City, LA 1 of 5Southern Hills Healthcare And RehabilitationShreveport, LA 1 of 5The SummitAlexandria, LA 1 of 5Tishomingo ManorIuka, MS 2 of 5Attala County Nursing CenterKosciusko, MS 2 of 5Heritage Manor WestShreveport, LA 2 of 5Highland HomeRidgeland, MS 2 of 5Landmark Nursing Center HammondHammond, LA 2 of 5Landmark Of DesotoHorn Lake, MS 2 of 5Matthews Memorial Health Care CenterAlexandria, LA 2 of 5Myrtles Nursing Center, LLCColumbia, MS 2 of 5Perry County Nursing CenterRichton, MS 2 of 5Sardis Community NhSardis, MS 2 of 5Tunica County Health & Rehab, LLCTunica, MS 3 of 5Clarksdale Nursing CenterClarksdale, MS 3 of 5Copiah Living CenterCrystal Springs, MS 3 of 5Heritage Manor Of Ville PlatteVille Platte, LA 3 of 5Heritage Manor of HoumaHouma, LA 3 of 5J G Alexander Nursing CenterUnion, MS 3 of 5Landmark Of RayneRayne, LA 3 of 5Landmark of Baton RougeBaton Rouge, LA 3 of 5Landmark of Lake CharlesLake Charles, LA 3 of 5Senior Village Nursing & Rehabilitation CenterOpelousas, LA 3 of 5Washington Care CenterGreenville, MS 4 of 5Audubon Health and RehabThibodaux, LA 4 of 5Brandon CourtBrandon, MS 4 of 5Camellia EstatesMcComb, MS 4 of 5Forest Manor Nursing and Rehabilitation CenterCovington, LA 4 of 5Heritage House Nursing CenterVicksburg, MS 4 of 5Heritage Manor Of SlidellSlidell, LA 4 of 5Heritage Manor Of Stratmore Nursing & Rehab CtrShreveport, LA 4 of 5Heritage Manor SouthShreveport, LA 4 of 5Hillcrest Nursing CenterMagee, MS 4 of 5Landmark Of AcadianaSaint Martinville, LA 4 of 5Landmark Of CollinsCollins, MS

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DAVID & FELICIA STALLARD CHILD TROrganization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 09/01/2009
ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UAOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 09/01/2009
GERARD AND ALISON DANOS CHILDRENS TROrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 09/01/2009
JOSEPH & ALISON SADLER CHILDREN TROrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 09/01/2009
MEDICO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL85%since 09/01/2009
PARKINSON, TONIIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
ACCOUNT MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
ADMINISTRATIVE SYSTEMS INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
PATHWAY MANAGEMENT OF LOUISIANA LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
PROVIDENCE CARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2009
PROVIDER PROFESSIONAL SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2010
TRISTAR REHAB INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
BEEBE, BOBBYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
BEEBE, ELTONIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2009
MCLEAN, PAIGEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/30/2014
STALLARD, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2009
THIBODAUX, EARLIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2013
WILLIS, LANISHAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/28/2021
ALISONS 2016 FAM TR NO 2OrganizationADP OF THE SNFsince 01/01/2025
ARIA CARE MANAGEMENT LLCOrganizationADP OF THE SNFsince 08/01/2022
BEEBE 2013 CHILDRENS TR NGOrganizationADP OF THE SNFsince 01/01/2025
FELICIAS 2016 FAM TR NO 2OrganizationADP OF THE SNFsince 01/01/2025
LOUISIANA EXTENDED CARE CENTERS LLCOrganizationADP OF THE SNFsince 01/01/2025
LTC HIM CONSULTING INCOrganizationADP OF THE SNFsince 04/01/2007
PHARMACEUTICAL CONSULTING SERVICES OF AMERICA LLCOrganizationADP OF THE SNFsince 12/31/2010
QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTSOrganizationADP OF THE SNFsince 01/01/2025
ST. LANDRY HEALTHCARE PROPERTIES LLCOrganizationADP OF THE SNFsince 01/01/2025
VERDIN ENTERPRISES, LLCOrganizationADP OF THE SNFsince 11/01/2021
KELLY, LATONYAIndividualADP OF THE SNFsince 05/01/2022

CMS files one row per role, so the 40 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.

21 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.6M
Net patient revenuemost recent cost report
+5.2%
Operating marginrevenue minus expenses
$840K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 9%Other / private 12%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $840K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$274per resident / day
operating cost
$8,339per month
≈ monthly operating cost
$289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195321. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next