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Life Care Center Of Skagit Valley

1462 West State Route 20, Sedro Woolley, WA 98284 · For profit - Corporation · 150 certified beds · (360) 856-6869 Medicare & Medicaid certified

Call the home — (360) 856-6869 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0610) — most recent May 2026Resident-funds citation (F0565)1 actual-harm citation$68,643 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,643 in federal fines (most recent 2026-02-23)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
830 Ball St · (360) 855-1411 · Call to confirm hours
Pharmacy
640 W State Route 20 · (360) 503-1676 · Call to confirm hours
Grocery
530 Crossroads Sq · (360) 856-1167 · Call to confirm hours
Park
810 W State Route 20 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.3%14.2%15.4%better
Long-stay residents who lose too much weight6.7%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%1.0%0.9%better
Long-stay residents with a urinary tract infection2.1%1.6%2.0%typical
Long-stay residents with depressive symptoms0.5%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.1%2.6%3.3%better
Long-stay residents whose ability to walk worsened4.5%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.8%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine92.6%93.8%95.3%typical
Long-stay residents with pressure ulcers3.4%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control16.7%22.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table12.6%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.8%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine72.6%82.0%79.4%typical
Short-stay residents rehospitalized after admission26.7%19.9%22.6%worse
Short-stay residents with an outpatient ER visit18.7%13.4%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 147 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.3%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
68.8%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 68.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.3%CMS range 52.0–65.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 8.3–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge68.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified72.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 3.3–10.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.87
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.27
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.49
RN hoursweekends
39.3%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 78.2 residents a day — about 52% occupied, or roughly 72 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.87 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 4.48 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 1.02 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-05-15)
11
at the previous standard inspection (2025-06-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 11 most serious are shown; the remaining 41 are one tap away and print in full.

  • Actual harm · Gcited before2026-02-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement measures to prevent development of an avoidable pressure ulcer (PU) and provide ordered treatment for the PU for 1 of 3 residents (Resident 1) reviewed for PU's. Resident 1 experienced harm when they developed an avoidable unstageable PU (a full-thickness skin and tissue loss where the actual depth of the wound is hidden by slough (yellow, tan, gray, green, or brown necrotic tissue) or eschar (tan, brown, or black, hard, necrotic tissue) which caused pain and discomfort. this failure placed residents at risk for skin breakdown, unmet care needs and diminished quality of life. Findings included .The National Pressure Ulcer Advisory Panel (NPUAP) April 2016, showed a PU/Pressure Injury (PU/PI) definition and stages as:-A PU is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury occurs because of intense and/or prolonged pressure or pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-15 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to act, respond, and resolve the organized resident group's concerns for 1 of 1 Resident Council groups. The facility's failure to provide assistance, respond to written requests from the group meetings, and maintain accurate meetings minutes, resulted in reported concerns going unidentified and uninvestigated, and placed residents at risk for unidentified, unmet care needs and a diminished quality of life. Findings included . Review of the facility's policy, Grievance Program, dated 09/26/2025, documented the facility was responsible for ensuring that all grievances have been reviewed and addressed in a timely and appropriate manner and the residents feel that some type of resolution has been communicated, achieved, and maintained. The policy also documented maintaining a recordkeeping system of all complaints. <RESIDENT COUNCIL MEETING MINUTES> Review of the resident council minutes from April 2026 documented grievances for meal trays arriving late, shower frequency, and that chicken and pork were hard to cut. Meeting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-15 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 5 of 5 sampled residents (11, 13, 20, 44, and 59) were free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behavior) as required. The facility failed to comprehensively assess the risks, benefits and parameters of use and to ensure the least restrictive alternatives were attempted. The facility further failed to ensure consent was obtained prior to administration, and appropriate indication and monitoring of psychotropic medications. This failure placed residents at risk of experiencing unnecessary side effects such as sedation, falls, decline in physical functioning, and adverse medical events including stroke and death and placed residents at risk of experiencing an undignified life. Findings included .As referenced in the Food and Drugs/Drug (FDA) Safety Information, anti-psychotic medications have serious side effects and can be especially dangerous for elderly residents.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide assistance with bathing and grooming for 6 of 7 residents (Residents 8, 13, 15, 44, 63, and 79) reviewed who were dependent on staff to carry out their ADL's (activities of daily living). Failure to provide the residents assistance with bathing and grooming, placed the residents and others at risk for poor hygiene, unmet care needs and a diminished quality of life. Findings included . <RESIDENT 8> Resident 8 was admitted to the facility on [DATE] with diagnoses to include stroke that affected their ability to speak, write, and understand language, and hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) affecting right dominant side. Review of Resident 8's MDS dated [DATE] documented that they needed substantial/maximal assistance with showering. Review of Resident 8's care plan dated 05/12/2026 documented that they preferred a shower twice a week and that they required substantial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure treatment and care was provided in accordance with professional standards of practice for 1 of 1 resident (Resident 17) reviewed for edema and 2 of 5 residents (Resident 44 and 59) reviewed for unnecessary medications. The facility failed to implement physician orders for edema management and daily weights and failed to implement the facility bowel protocol. These failures placed the residents at risk for decline and diminished quality of life. Findings included .Review of the facility policy titled, Bowel Protocol, reviewed 09/15/2025, documented the facility would provide effective interventions for signs and symptoms of constipation that were consistent with standards of practice. the facility would implement standing orders to address lack of bowel movement. Review of the facility policy titled, Therapeutic Compression Application, print date 05/14/2026 documented compression bandages were used to manage lower extremity edema and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-15 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services related to restorative nursing programs (RNPs) for 3 of 4 residents (Residents 15, 63 and 79) reviewed for positioning, mobility, and range of motion. This failed practice placed residents at risk for decline in function, contractures (shortening and hardening of muscles, tendons leading to deformity and rigidity of joints), pain and increased dependency on caregivers. Findings included .According to the Resident Assessment Instrument Manual (provides guidance for completion of the Minimum Data Set - MDS) the following criteria must be met for RNPs: - The program must have measurable objective goals and interventions must be documented in the care plan and in the medical record. - There needs to be evidence of periodic evaluation by the licensed nurse that must be present in the resident's medical record. - Nursing Assistants (NAs) must be trained in the techniques that promote resident involvement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain residents' rights to privacy and choices for 2 of 3 residents (Residents 1 and 2) reviewed for dignity. Failure to ensure Resident 1 was provided privacy during cares and to determine preferences for Resident 2, placed the residents at risk for diminished dignity and decreased quality of life. Findings included.<RESIDENT 1>Review of Resident 1's medical record on 05/11/2026 documented severe cognitive impairment, on hospice services with anticipated decline in condition. In observations on 05/11/2026, 05/12/2026 and 05/13/2026, Resident 1's room had space for three beds, with two beds in the room. Resident 1's bed was closest to the door, and Resident 1's roommate was closest to the window. There was no bed in the center space. It was observed that the window bed and the middle space had privacy curtains hung on tracks that could extend around the end of the bed. Resident 1 did not have a privacy curtain for their bed. There were metal chains hanging from a track in the ceiling where a curtain should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviewed, the facility failed to ensure notification to the Office of the State Long-Term Care Ombudsman (LTCO - resident advocates) occurred for 2 of 4 sampled residents (Residents 9 and 12) reviewed for hospitalization. The failure to notify the LTCO and ensure written notification was provided to the resident/resident representative, in a language and manner they understood, placed residents at risk for lack of advocacy, to have the opportunity to make informed decisions about their transfer/discharge rights and possible unidentified or unmet care needs. Findings included .<RESIDENT 9> Resident 9 initially admitted to the facility on [DATE]. Resident 9 was transferred to the hospital on [DATE] and returned to the facility on [DATE]. Review of Resident 9's progress notes documented on 04/18/2026 at 3:01 PM, by Staff S, Licensed Practical Nurse (LPN), Resident 9 was transferred emergently to the hospital. Review of Resident 9's electronic medical record (EMR) had no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 of 1 resident (Resident 1) reviewed for activities received an ongoing program of activities to meet the individual resident's physical and mental needs. Based on the reasonable person concept, not having adequate recreation and/or sensory stimulation placed the resident at risk for social isolation, lack of stimulation and diminished quality of life. Findings included .Resident 1 was admitted to the facility on [DATE]. According to the quarterly Minimum Data Set (MDS)(an assessment tool) dated 04/02/2026, Activity preferences that were documented as very important to Resident 1 included: books, newspapers, magazine, music, news, doing things with groups of people and going outside. The MDS assessed the resident with severely impaired cognition.Record review of Resident 1's activities care plan on 05/13/2026 documented none of Resident 1's preferred activities were included. During observations on 05/11/2026, 05/12/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure 2 of 5 residents (Residents 13 and 63) were free from significant medication errors. The residents' medication orders were not followed per physicians' orders. Failure to properly hold and/or administer medications placed the residents at risk for complications including increased low blood pressure, low pulse, adverse health events and a potential decline in their condition. Findings included . Review of the facility's policy titled, Administration of Medications, revised 05/06/2020, showed medications were to be administered safely and appropriately per physician order to address residents' diagnoses and signs and symptoms. <RESIDENT 13> Resident 13 re-admitted on [DATE] with diagnoses to include heart disease and high blood pressure. Review of the current physician's orders documented the resident was to receive Amlodipine 5 milligrams (mg) and Lisinopril 10 mg once a day for high blood pressure beginning 08/16/2024. There were hold parameters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff were compliant with Infection Prevention and Control Guidelines and standards of practice for 2 of 3 residents (Residents 57 and 92) reviewed for transmission-based precautions (TBP), 1 of 2 staff (Staff O, Certified Nursing Assistant - CNA) reviewed for environmental disinfection of equipment. The facility failed to ensure the staff were wearing appropriate personal protective equipment (PPE) in accordance with recommended national standards and failed to ensure staff were compliant with appropriately disinfecting reusable resident equipment. These failures placed all residents and staff at risk of potential infection. Findings included .Review of Center for Disease and Control (CDC) guidance titled, Viral Respiratory Pathogens Toolkit for Nursing Homes, revised 03/30/2026, documented to apply appropriate TBP based on suspected cause of the infection and the use of Droplet precautions (facemask/respirator, gowns, gloves, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 41 citations
  • Potential for harm · D2026-05-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR - a federally required screening of all individuals who has both an Intellectual Disability (ID) or Related Condition (RC) and a serious mental illness (SMI) prior to admission to a Medicaid-certified nursing facility or a significant change of condition) form was completed prior to admission and according to the guidelines specified for 1 of 5 sampled residents (Resident 1) reviewed for PASRR. Failure to obtain the PASRR and PASRR determination letter prior to admission placed the resident at risk for inappropriate placement and/or lack of access to specialized services for residents with identified mental health diagnoses or disability. Findings included.Review of a facility policy titled Pre-admission Screening and Resident Review (PASARR) documented the facility will ensure that potential admissions are to be screened for possible serious mental disorders or intellectual disabilities and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-23 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure broken window locking devices were repaired and window screens were available and repaired timely for 2 of 3 rooms (rooms [ROOM NUMBERS]) reviewed for safe, functional and comfortable environment for residents, staff and the public. These failures placed residents and the public at risk of potentially avoidable accidents, lack of dignity and diminished quality of life.Findings included . In an interview on 02/19/2026 at 12:50 PM Collateral Contact 1, (CC1) Resident 1's family member stated there was a concern about the window in Resident 1's room, room [ROOM NUMBER]. CC 1 stated Resident 1 moved into the room on 10/30/2025 and the window locking mechanism on the left window panel was broken and there was no window screen. CC1 stated there was nothing in place to secure the window and posed a safety risk as anyone from inside or outside could push the window to the side to enter or exit Resident 1's room. CC1 stated instead of fixing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically related social services and to advocate for 1 of 2 cognitively impaired residents (Resident 1) reviewed for advanced directives. The facility failed to advocate, educate, and obtain appropriate legal assistance in the development of an advanced directive and placed residents at risk of not having their rights and wishes honored. Findings included. Review of a facility policy titled, Advanced Directives and Advanced Care Planning (ACP) last reviewed 09/26/2025 documented each time a resident was admitted to the facility, quarterly, and when a change in condition was noted in the resident's condition, the facility reviewed the advance directive and advance care planning information. The review focused on if the existing advanced directives and ACP matched the current goals of care for the resident. The social services director or designee documented conversations in the medical record and assisted as needed with updating the documents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident care plans (CPs) were reviewed, revised, and accurately reflected residents' care needs for 1 of 3 sample residents (Resident 4) whose CP was reviewed for discharge planning and urinary status. These failures placed residents at risk for unmet care needs and diminished quality of life. Findings included.Resident 4 was admitted to the facility on [DATE] with diagnoses to include perineal (area between the genitals and the anus) and sacral (area between the bottom of the spine and tailbone) wounds, urinary incontinence, and cognitive impairment. Review of the Quarterly Minimum Data Set (MDS - an assessment tool) assessment, the resident had no cognitive impairment, was continent of their bowel and bladder, and did not have an indwelling urinary catheter. Review of Resident 4's discharge CP, date initiated 04/10/2025 and revised on 04/17/2025, showed the goal was to develop and follow full discharge plan with comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure clinical records were accurate for 2 of 3 residents (Residents 4 and 9) reviewed for wounds. The failure to ensure the residents' clinical records were accurate placed them at risk for unmet care needs, and for having records that did not reflect the actual care provided. Findings included . Review of the facility's Area of Focus: Basic Skin Management policy, revised on 11/21/2024, showed the resident would have:-A head-to-toe skin inspections upon admission/readmission, completed weekly and as needed by the nursing documented on the NRSG: Weekly Skin document in Point Click Care (PCC).-If a new [NAME] alteration/wound was identified, the nurse performed and documented an assessment/observation of the resident's skin.-Wound assessments/observations were required at a minimum of weekly and when there was a change. This was documented utilizing the PCC assessment NRSG WOT.<RESIDENT 4> Resident 4 was admitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-18 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to ensure resident preferences for food were obtained and honored for 4 of 4 residents (Residents 5, 21, 35, and 45) reviewed for choices. The facility refused to allow residents the ability to safely consume food items that were brought from outside sources when they removed the ability to heat up their food. This resulted in the residents losing their ability to choose their meal of preference and snacks of choice. These failures placed residents at risk for decreased quality of life. Review of the facility policy titled Resident Rights, reviewed 09/10/2024 stated residents had the right to self-determination with access to people and services in and outside of the facility. Residents had the right to make choices about aspects of their life in the facility that are significant to the resident. Review of the facility policy titled Food from Outside Sources, dated 06/03/2024 documented that when there was food that required heating the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure a clean, comfortable, homelike environment in 2 of 4 halls (shared bathroom between room [ROOM NUMBER]-215, and 114-115), in 1 of 3 shower rooms (community shower room for 400/500 halls), and 1 of 1 dining rooms. Failure to ensure the facility was clean, comfortable, and homelike placed residents at risk for decreased quality of life, compromised dignity, and potential infection control issues. Findings included . Review of the facility policy titled Resident Belongings and Home Like Environment, reviewed 05/15/2025 states the facility will provide a clean, safe, comfortable, homelike environment to the residents .homelike environment de-emphasizes the institutional character of the setting to the extent possible and supports a more home like environment .it was the responsibility of the facility staff to create and provide a homelike environment. <RESIDENT BATHROOMS> During an observation of the shared bathroom between rooms [ROOM NUMBERS] on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-18 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance with Activities of Daily Living (ADLs - daily hygiene and other self-care tasks) for 4 of 7 residents (Residents 6, 7, 17, and 8) reviewed for ADLs. The failure to provide ADL assistance to residents placed residents at risk for poor hygiene, diminished feelings of self-worth, and other adverse health outcomes. Findings included . Review of a facility policy titled Activities of Daily Living (ADLs) review date of 09/01/2024, documented 'The resident will receive assistance as needed to complete activities of daily living (ADLs).' <RESIDENT 7> Resident 7 was a long-term resident at the facility. According to the Annual Minimum Data Set (MDS-an assessment tool) assessment dated [DATE], the resident was cognitively intact and was dependent (helper does all the effort) on staff for shower assistance. During observations on 06/13/2025 at 12:33 PM, 06/16/2025 at 8:33 AM, and 06/17/2025 at 8:36 AM, Resident 7's hair appeared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-18 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide meals that were palatable and at an appetizing temperature per 1 of 1 resident groups (Residents 3, 19, 35, 46, 59, and 182), 3 resident interviews (Residents 19, 37, and 45), and 2 of 3 resident dietary grievances (Residents 46, and 50) reviewed. These failures resulted in residents experiencing dissatisfaction with their meals and placed residents at risk for decreased quality of life and weight loss. Findings included . In an interview on 06/12/2025 at 2:15 PM, Resident 45 stated they did not think the fish was fresh and stated the facility uses the wrong seasonings, and the meats are too tough. Resident 45 stated they took the microwave away and we can't have popcorn anymore. In an interview on 06/12/2025 at 2:20 PM, Resident 19 stated food options were limited, lots of chicken fried or country fried, not a lot of variety. In an interview on 06/12/2025 at 10:06 AM, Resident 37 stated the food tasted bad, they offer other options, but the options are also not good. In an observation of the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-18 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure their policy for foods brought in from outside sources was implemented. The facility failed to ensure safe and sanitary storage, handling and consumption of the foods brought into the facility. This failure placed residents at risk for decreased quality of life related to an inability to exercise their rights and preferences to have food items of their choice brought into the facility and safely stored and consumed. Findings included . Review of the facility policy titled, Food from Outside Sources, 06/03/2024 stated that when food required to be heated the facility should use a food thermometer and alcohol wipes to ensure food was heated properly .additionally facility staff should receive proper education on required food temperatures, and proper use of food thermometer. In a review of an undated letter from Staff A, Administrator addressed to residents, staff and family members. The letter included an attachment, that stated they were only allowed to store a small number of items for the residents and would no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to conduct a thorough investigation of an injury of unknown source for 1 of 6 residents (Resident 30) to rule out abuse and neglect. This failed practice placed residents at risk for potential unrecognized abuse or neglect. Findings included . Review of the Facility Policy titled Abuse: Investigations review date 06/17/2024, stated the facility would investigate incidents of unknown source thoroughly to allow the Administrator to determine what actions are necessary (if any) for the protection of residents. Investigations would include, but were not limited to: - Conducting observations of the alleged victim including identification of any injuries as appropriate, the location where the alleged situation occurred, interactions and relationships between staff and the alleged victim and/or other residents, and interactions/relationships between resident to other residents; - Conducting interviews with, as appropriate, the alleged victim and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure timely completion and transmission of required Minimum Data Set Assessments (MDS) (a required assessment tool) for 1 of 3 residents (Resident 62) reviewed for discharge process. Failure to complete the required discharge assessment as required can impact the accuracy of the facility's quality measures and has the potential to affect facility payments. Findings included . The code of federal regulations (CFR) 42 requires skilled nursing facilities to provide a discharge assessment that accurately reflects a resident's status at discharge within 14 days of the resident's date of discharge and to encode/transmit that data to the Centers for Medicare and Medicaid Services (CMS) within 14 days. Resident 62 was admitted to the facility on [DATE] and discharged on 01/24/2025. Review of Resident 62's clinical record on 06/13/2025 showed there was no discharge MDS completed for Resident 62. The CMS system had flagged the resident file as being without any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were provided with interventions to maintain or prevent declines in range of motion (ROM) for 1 of 3 residents (Resident 27) reviewed for positioning and mobility. Failure to apply splints and braces as ordered can result in increased contracture (permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff), decreased mobility, and/or increased pain and diminished quality of life. Findings included . Resident 27 was admitted to the facility on [DATE] with admitting diagnoses to include stroke with hemiplegia (muscle weakness on one side of the body) and hemiparesis (weakness or inability to move one side of the body). According to the Quarterly Minimum Date Set (MDS - an assessment tool) assessment dated [DATE] resident was cognitively intact, receiving restorative nursing program and was wearing splints. Review of Resident 27's physician orders with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents' menus and individual food plans met the nutritional needs and preferences for 1 of 2 residents (Resident 7) reviewed for food preferences. The failure to ensure residents received foods that met their nutritional needs, and their individual preferences placed residents at risk for weight loss, dissatisfaction with their food and diminished quality of life Finding included . Review of facility policy titled Food Allergies and Intolerances review date 04/29/2025 documented that each resident receives and the facility provides food that accommodates resident allergies, intolerances and preferences. The Director of food and Nutrition identifies menu items that contain the food item(s) related to allergy/intolerances and ensures those items are not used in foods prepared and served to identified residents. <Resident 7> Resident 7 was a long-term resident at the facility with a diagnosis that included malnutrition, dysphasia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure foods were prepared under sanitary conditions for 1 of 1 facility kitchens, and to ensure expired items were discarded from 1 of 2 nourishment refrigerators. These failures places resident at risk for food borne illness. Findings included . In an observation of nourishment refrigerators on 06/17/2025 at 11:28 AM, the nourishment refrigerator in the main dining room was observed to include an opened carton of thick and easy supplement which was dated as opened on 06/15/2025. Further observation of the carton showed a manufacturer printed expiration date of 06/13/2025. In observations of meal preparation and tray line on 06/16/2025 between 11:17AM and 12:48 PM the following was observed: - At 11:44 AM, Staff H, Cook, was observed to reach under a table for an item that had dropped on the floor, which was observed to be a meal ticket. Staff H disposed of the ticket in a nearby trash can, doffed (removed) gloves, and donned (put on) a new pair of gloves without performing hand hygiene. - At 12:06 PM, Staff H changed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff were compliant with Infection Prevention and Control Guidelines and standards of practice for 1 of 1 residents (Resident 30) reviewed for Transmission Based Precaution (TBP-are a set of infection control measures used in healthcare settings to prevent the spread of infectious diseases that are transmitted through contact with an infected patient, their bodily fluids, or contaminated surfaces or objects), 1 of 2 residents (Resident 13) reviewed for Enhanced Barrier Precaution (EBP-infection control intervention designed to reduce transmissions of multi-drug resistant organisms (MDROs in nursing homes) and 1 of 3 residents (Resident 27) observed during personal care. These failures placed residents and staff at risk for potential infection from cross contamination of infectious organisms. Findings included . According to the facility policy titled Enhanced Barrier Precautions with a revised date of 04/22/2025, stated EBP were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-13 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility administration failed to obtain and use resources to manage the facility effectively and efficiently to maintain substantial compliance with federal and state regulatory requirements and to meet the significant health needs of their residents. The administration failed to provide needed administrative oversight and monitoring of facility personnel, systems, and policies and practices related to care planning, the resident environment, provision of activities of daily living for dependent residents, range of motion services, respiratory cares, sufficient nursing staff, provision of medically related social services, pharmacy services and procedures, food service procedures, infection control and prevention, and in tuberculosis two-step skin testing. This failed practice placed all residents at risk for unmet care needs and diminished quality of life. Findings included . Review of the facility's last annual recertification Statement of Deficiencies…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-13 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to initiate a grievance from 1 of 1 resident groups (Resident Council) reviewed for grievances. The facility's failure to initiate, log, investigate verbalized concerns, and inform the resident of their findings and the actions taken, precluded the facility from identifying grievance trends and placed the residents at risk of feeling frustrated, unimportant, and with a decreased self-worth and quality of life. Findings included . <Facility Policy> Review of the facility policy titled Grievance Program (Concern and Comment) revised 09/15/2022 showed the program was utilized to address concerns of the residents, family members and visitors. The procedure included any staff member could help in the completion of the Concern and Comment form if a concern or comment was expressed. The administrator was responsible for collaborating with the interdisciplinary team to identify and address repeated concerns from residents and families. In the Resident Council Meeting on 09/10/2024 at 12:15 PM, three out of seven residents voiced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to develop and implement a comprehensive person-centered care plan for six of 18 sampled residents (Residents 5, 6, 8, 49, 53 and 168) reviewed for care planning. This failure placed residents at risk for unidentified outcomes or goals, inconsistent or lack of interventions, and diminished quality of life. Findings included . Review of the facility policy titled: Comprehensive Care Plan and Revisions (dated 03/22/2022) showed the comprehensive care plan would be developed within seven days of the comprehensive assessment. <RESIDENT 6> Resident 6 admitted [DATE] with diagnoses which included a stroke with left sided weakness, diabetes and a history of bilateral (both sides) below the knee amputations. The admission Minimum Data Set (MDS - an assessment tool) assessment, dated 04/11/2024 showed the resident had limb prosthesis marked yes. Review of the resident's current care plan on 09/10/2024 showed the resident's history of amputations and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Care Plans (CPs) were accurately reviewed and revised to reflect current resident status and needs for 4 of 18 sample residents (Residents 2, 6, 43, 53) reviewed for care planning. This failure left residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled: Comprehensive Care Plan and Revisions (dated 03/22/2022) showed the comprehensive care plan would be developed within seven days of the comprehensive assessment and reviewed and revised after each assessment, including comprehensive and quarterly assessments and the facility would monitor the resident to idenify changes that would warrant updates to the care plan. <RESIDENT 6> Resident 6 admitted [DATE] with diagnoses which included a stroke with left sided weakness, diabetes and a history of bilateral (both sides) below the knee amputations. Review of Resident 6's medical record on 09/11/2024 showed they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the assistance with activities of daily living (ADL's) for 5 of 8 sampled dependent residents (7, 8, 23, 24, and 28) reviewed for ADL's. The facility failed to provide showers/bathing assistance to residents (7, 8, 23, and 28), who were dependent on staff for bathing, and failed to ensure Resident 24 who was dependent for assistance with toileting was provided the necessary assistance. These failures placed the residents at risk for embarrassment, poor hygiene, unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Activities of Daily Living (ADLs), reviewed 09/10/2024 states all residents will receive assistance as needed to complete activities of daily living (ADLs). Any change in the ability to perform will be reported to the nurse. <TOILETING CARE> Resident 24 admitted to the facility on [DATE] with diagnoses that included fracture of the right femur, chronic heart failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-13 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have sufficient staff to provide and supervise care as evidenced by information provided by 6 (8, 13,17,20, 42 and 51) resident interviews; Resident Council (3, 9, 20, 36) and as evidenced by failed practice in many identified quality of life and quality of care areas. The facility had insufficient staff to ensure residents received assistance with activities of daily living (ADL) including grooming and showers, assessments, care planning, care plan revision, respiratory care, restorative services, pain management, medication administration and call light response in accordance with established clinical standards, and resident needs and preferences. These failures placed residents at risk for unmet care needs and negative outcomes. Findings Included . Review of the Facility Assessment on 07/24/2024, showed: -Nurse staffing was that it was sufficient to meet resident needs. -CNA staffing was somewhat variable as there have been isolated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely administration of scheduled medications for 4 of 4 sample residents (Residents 16, 1, 38, 7) reviewed who had not yet received their morning medications though the facility's AM Medication Pass times had elapsed. This failure resulted in residents not receiving timely pain medications, anticoagulant medications, medication ordered to be given with breakfast not given until hours after breakfast, diabetic medication, and medication for breathing problems. This failed practice resulted in Resident 16 reporting 10/10 pain two consecutive mornings in a row and it placed residents at risk for adverse medication-related outcomes and for diminished quality of life. Findings included . Review of the undated facility medication administration times schedule showed the AM Med Pass was scheduled for 6:00 AM - 10:00 AM. <RESIDENT 16> Resident 16 admitted to the facility on [DATE] with diagnoses to include chronic pain syndrome. According…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was stored, prepared, and served under sanitary conditions in 1 of 1 facility kitchens. The failure to ensure staff wore hair restraints placed residents at risk for receiving food contaminated by hairs from staff not utilizing hair restraints. Findings included . Review of the facility policy titled Associate Conduct and Dress Code, revised date 04/30/2024, showed Dietary staff must wear hair restraints (e.g., hairnet, hat, and/or beard restraint) to prevent hair from contacting food. In an observation on 09/09/2024 at 5:55 AM, Staff C, Dietary Manager, was working in the kitchen without their hair restrained. In an observation on 09/10/2024 at 1:28 PM, Staff D, Dietary Aide, was observed working in the kitchen without their hair restrained. In an interview on 09/10/2024 at 1:50 PM, Staff C was asked about Staff D not wearing a hair restraint while working in the kitchen, they stated Staff D had just started two days ago and they were still working on training them. In an observation on 09/11/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff were compliant with Infection Prevention and Control Guidelines and standard of practice for 1 of 4 meal carts (Cart 2) during dining service, 1 of 1 staff (Staff P) during peri-care (cleaning the genital and anal areas of a resident), and 1 of 3 resident rooms (room [ROOM NUMBER]) for transmission-based precautions (TBP). The facility failed to ensure the staff were compliant with appropriate hand hygiene practices while serving meals, and while they assisted a resident with toileting needs. The facility failed to ensure the appropriate type of TBP was initiated for a resident on contact enteric isolation precautions for Clostridium difficile [(c. diff) spore-producing pathogen that can cause diarrhea and inflammation of the colon]. These failures place all residents and staff at risk for potential infections. Findings include . Review of the facility policy titled, Hand Hygiene, revised on 06/03/2024 stated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and/or maintain Advance Directives (AD) for 1 of 2 sampled residents (Resident 24) reviewed for AD. This failure placed residents at risk for losing their right to have their healthcare preferences and/or decisions honored. Findings included . Resident 24 admitted to the facility on [DATE] with diagnoses that included fracture of the right femur, chronic heart failure, and kidney disease. Review of Resident 24's care plan dated 07/22/2024 documented they had a Power of Attorney (POA) for healthcare and their daughter was specified as their POA. Review of Resident 24's electronic medical record showed no POA paperwork. In an interview on 09/11/2024 at 12:45 PM Staff W, Licensed Practical Nurse, stated a resident's POA should be documented on the face sheet and located in the chart. Staff W stated Resident 24's daughter was their POA. Staff W checked the electronic medical record and was not able to locate POA documentation for the resident. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a homelike environment for 3 of 3 sample residents' (11, 28, 17) rooms reviewed for a homelike environment and for unclean windows and screens in the facility conference room. The failure to provide homelike décor/furnishings and to ensure clean room windows and screens placed the residents at risk for living in an institutionalized environment and for having to look through soiled windows and screens. This failed practice also placed staff and the public at risk for having to look out soiled windows and screens in the facility conference room. Findings included . <RESIDENT 11> Resident 11 admitted to the facility on [DATE]. According to the admission Minimum Data Set (MDS) assessment, dated 07/05/2024, the resident had severe cognitive impairment. In an observation on 09/09/2024 at 12:11 PM, Resident 11's room had no personal belongings or décor at all, there were no pictures, and the walls were bare. In an interview and observation on 09/10/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify a Significant Change in Status for 1 of 2 sampled residents (Resident 43), reviewed for Hospice services. Failure to identify and complete a Significant Change in Status assessment, according to the Resident Assessment Instrument (RAI) requirements, placed residents at risk for inadequate care planning and a diminished quality of life. Findings included . Record review of the Long-Term Care Facility Resident Assessment Instrument, User's Manual, Version 3.0, dated October 2019, showed that a Significant Change in Status Assessment (SCSA) (A comprehensive assessment), must be conducted within two weeks of the resident's election of their Hospice benefit. Review of Resident 43's medical record showed they admitted on [DATE] and were not receiving Hospice services. The record showed the resident elected their Hospice benefit on 08/10/2024. The RAI manual required the facility to conduct a SCSA within 14 days (by 08/24/2024). Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a discharge summary, including a recapitulation of the resident's stay as required, for 1 of 3 sampled residents ( Resident 65), reviewed for discharge. These failures placed residents at risk of post-discharge complications, delayed treatment, and decline in their overall condition by not having the necessary information and services established to ensure continuity of care for a successful discharge to the community. Findings included . Review of the facility policy titled Discharge Summary dated 05/06/2019 showed the social service and nursing staff participate in developing the discharge summary. The discharge summary included a recapitulation of the resident's stay, a final summary of the resident's status to include cognitive patterns, customary routine, psychological well-being Resident 67 admitted to the facility on [DATE] with diagnoses that included neutropenia (low count of a type of white blood cell), pulmonary fibrosis (scarring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 3 of 4 residents (5, 17, and 23) reviewed for limited Range of Motion (ROM) received necessary care and services to maintain level of functioning and/or prevent decline. The facility failed to ensure residents was evaluated and were provided the appropriate care and services, they failed to ensure consistent use of braces/splints were implemented as ordered and failed to ensure residents received appropriate restorative nursing services programs as ordered. This failure placed residents at risk for decline in mobility and function, increased dependence on staff, and a decreased quality of life. Finding included . Review of the facility policy titled, Restorative Nursing, revised 08/20/2024 states a restorative program may be developed by proactively identifying, care planning and monitoring of resident assessments and indicators. The facility will assess the residents' needs, develop a specific program, provide the care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement nutritional interventions, and evaluate the effectiveness of the interventions for 1 of 5 residents (Resident 23) reviewed for nutritional needs. The facility failed to consistently obtain weights and re-weights, notify appropriate parties, and implement Registered Dietician's (RD) recommendations. This failure placed the residents at risk for delayed identification of weight loss and failed to implement appropriate interventions to prevent continued weight loss and decreased quality of life. Findings include . Review of the facility policy titled, Residents at Risk (RAR), revised 04/30/2024, states the facility conducts weekly resident at risk meetings to review residents identified with problems or concerns related to their nutritional status .the facility will establish a consistent method for weighing residents, monitoring weights over time to identify weight loss, determining interventions and reassessing as appropriate .all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate treatment and services related to enteral tube feeding (a medical device used to provide nutrients through a tube directly into the stomach) were followed for 1 of 1 resident (Resident 8), reviewed for tube feeding management. The failure to label/date and discard tube feeding supplies, and syringes placed the resident at risk for infection and related complications. Findings included . Resident 8 admitted to the facility 09/29/2023 with diagnoses including history of a stroke with right side weakness, dysphagia, and malnutrition. The quarterly Minimum Data Set (MDS, an assessment tool) assessment dated [DATE] showed the resident had intact cognition, no refusal of care, had a percutaneous endoscopic gastrostomy (PEG) tube for nutrition that delivered more than 51% of the residents' calories, and more that 501milliliters (ml) of fluid for their overall intake. Review of Resident 8's admission paperwork and hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 2 of 3 residents (Residents 17 and 24) reviewed for respiratory care and services were provided care consistent with professional standards of practice. The facility failed to ensure the concentrator was set to the ordered dosage for Resident 24's Continuous Positive Airway Pressure (CPAP) (a machine that delivers pressurized air through a mask to the airway allowing a resident to breathe easily and regularly when asleep) and daily oxygen therapy through a nasal cannula (a device that delivers extra oxygen through a tube and into your nose) while awake and failed to ensure an order was in place for the use of oxygen for Resident 17. These failures placed residents at risk for health complications, receiving care and services that were not physician ordered, unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Oxygen Administration (Safety, Storage, Maintenance) showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary pain management for 1 of 4 sampled residents (Resident 16) reviewed for pain management. This failure placed residents at risk for avoidable pain and a diminished quality of life. Findings included . <RESIDENT 16> Resident 16 admitted to the facility on [DATE] with diagnoses to include chronic pain syndrome. According to the admission Minimum Data Set assessment (MDS- an assessment tool), dated 08/12/2024, the resident had no cognitive impairment, and they had frequent pain that frequently affected their sleep. The pain care area assessment indicated they had chronic pain and were dependent on opiate medication use for pain relief. In an interview on 09/09/2024 at 9:21 AM, Resident 16 stated they had chronic pain in their back and neck and their pain was usually 8 out of 10, and they also had pain in their left shoulder. In an observation/interview on 09/12/2024 at 11:18 AM, Resident 16 had a grimace on their face, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-13 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to advocate and assist 1 of 1 sampled resident (Resident 13) in advocating for their rights within the facility. The failure to assist the resident in having care planning meetings to ensure their voice was heard regarding their care and preferences placed residents at risk for unmet care needs and diminished quality of life. Findings included . <RESIDENT 13> Resident 13 admitted to the facility on [DATE] and they had diagnoses to include Parkinson's disease (a disorder of the central nervous system that affects movement). According to the quarterly Minimum Data Set assessment (an assessment tool), they had moderate cognitive impairment. In an interview on 09/09/2024 at 11:29 AM, Resident 13 stated they were not being bathed according to their preferences as they were only able to bathe once a week, but they wanted to bathe twice a week. In an observation on 09/10/2024 at 12:15 PM, Resident 13 was observed sitting in their wheelchair that had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the infection prevention and control Antibiotic Stewardship Program (ASP, a system-wide implementation of measures for monitoring/tracking of antibiotics along with reducing the risk of unnecessary antibiotic use) was implemented for 1 of 1 resident (Resident 8). This failure increased the resident's risk for development of multidrug-resistant organisms (a bacteria that are resistant to many antibiotics) along with the potential for unidentified nursing care trends that identify risk related to infection prevention. This failure had the potential for adverse outcomes associated with unnecessary or inappropriate antibiotic use and a decrease in quality of life for all facility residents. Findings included . Review of the facility document titled, Statement of Leadership Commitment for Antibiotic Stewardship in a Skilled Nursing Facility, signed by the Medical Director, Director of Nursing Services, Executive Director, Infection Preventionist, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide resident focused care through consistent monitoring, assessment and evaluation of the residents' condition and develop interventions for urinary tract infections (UTI) for 1 of 5 sampled residents (Resident 1), reviewed for quality of care. This failure placed residents at risk of medical complications, unmet care needs, and diminished quality of life. Findings included . Review of McGreer's criteria (set of surveillance definitions used to identify infections in long-term care settings) showed the constitutional criteria for a UTI (a set of signs and symptoms that indicate a patient may have an infection, even if diagnostic testing has not confirmed it) included fever, acute change in mental and/or functional status and leukocytosis (high white blood cell count). Resident 1 readmitted to the facility on [DATE] with diagnoses that included recurrent UTI, type two diabetes mellitus (chronic disease with high levels of sugar in the blood), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pharmacy services were provided to meet the needs of 3 of 4 residents (Resident 1,2, and 3) reviewed for medications. The failure to ensure medications were acquired and administered as ordered on the day of admission and follow facility processes for medications not available placed residents at risk for adverse events related to missed medications. Findings included . <Resident 1> Resident 1 was admitted to the facility on [DATE] with diagnoses to include Bipolar Disorder (a mood disorder), Seizure Disorder, Tremors (related to medication side effects), and Thyroid disorder. Review of the admission progress note dated 06/26/2026, showed Resident 1 arrived at the facility at 12:15 PM on 06/26/2024. The resident returned to the hospital on [DATE] and had not returned to the facility. Review of Resident 1's admission orders and Medication Administration Records (MAR) for June 2024 showed: - An order for Quetiapine Fumarate (treats…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 3 of 4 residents (Resident 1, 2, and 3) reviewed received care and treatment in accordance with professional standards of practice and received the necessary care and services to attain or maintain their highest practicable level of well-being. The facility failed to maintain resident's fingernails in satisfactory condition to prevent injury, hygiene, discomfort, and respect for the resident's preferences. Failure to provide adequate care for resident's fingernails placed all residents at risk of injury, discomfort, discomfort, and frustration. Findings included . Review of facility's policy titled, Nail Care, revised on 08/23/2023, showed fingernails were to be kept clean and trimmed to avoid injury or infection. <RESIDENT 1> Resident 1 admitted to the facility on [DATE] with diagnoses to include depression, anxiety, and contractures. Review of Annual Minimum Data Set (MDS - an assessment tool) assessment, dated 01/24/2024 showed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to thoroughly assess and stage a pressure ulcer at onset and weekly, maintain clear and accurate wound documentation, and develop an individualized care plan for pressure ulcer for 1 of 3 sampled residents (Resident 1) reviewed for pressure ulcers (PU's). This failure placed residents at risk for deterioration of their wounds and for diminished quality of life. Findings included . Review of the Minimum Data Set (MDS, an assessment tool) 3.0 Resident Assessment Instrument manual, v1.19.1, dated October 2019, showed a PU/Pressure injury (PI) defined as a localized injury to the skin and/or underlying tissue, usually over a bony prominence, because of intense and/or prolonged pressure or pressure in combination with shear. The PU/PI can present as intact skin or an open ulcer and may be painful. Review of the National Pressure Ulcer Advisory Panel staging, showed a deep tissue pressure injury (DTI) is defined as intact or non-intact skin with localized area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to implement a comprehensive person-centered care plan for 1 of 3 sampled residents (Resident 1) reviewed for implementation of care plans. The facility failed to ensure staff implemented supervised transfer and toileting resident interventions placed residents at risk of feeling of frustration, falls, and potential injury. Findings included . Resident 1 admitted to the facility on [DATE] with diagnoses to include hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness or partial paralysis on one side of the body) of left side resulting from a stroke. Review of Resident 1's Annual Minimum Data Set (an assessment tool) assessment, dated 07/05/2023, showed the resident was cognitively intact. Resident 1 required two-person extensive assist with transfers, bed mobility, dressing, toilet use, and personal hygiene. Review of current Kardex (care plan for Nursing Assistants (NA)), showed Cares in pairs. Do not leave resident unattended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,643 in federal fines across 2 penalties.

  • $32,646 — penalty dated 2026-02-23
  • $35,997 — penalty dated 2023-08-22

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.4-0.4 vs chain
Health inspection 3 of 52.8+0.2 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 4 of 54.5-0.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Hammond-Whiting Care CenterWhiting, IN 1 of 5Life Care Center Of AndoverAndover, KS 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of RenoReno, NV 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of The WillowsValparaiso, IN 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Center of PlainwellPlainwell, MI 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of Federal WayFederal Way, WA 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DEVELOPERS INVESTMENT COMPANY INCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2006
PRESTON, FORRESTIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 08/31/2000
BUTNER, NANCYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/16/2018
NEKUDA, VANESSAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 05/03/2024
SAVELA, HEATHERIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
LAY, LISAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/09/2018
SWANKER, RICHARDIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2022
CROSS, CINDYIndividualCORPORATE OFFICERsince 01/01/1996
HENRY, TERRYIndividualCORPORATE OFFICERsince 08/16/1999
THURMOND, JOANIndividualCORPORATE OFFICERsince 09/22/2000
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/1996
SKAGIT VALLEY OPERATIONS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/1996
DHALIWAL, NAVDEEPIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
FLETCHER, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/13/2024
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/13/2024
ZIEGLER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/13/2024

CMS files one row per role, so the 27 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.5M
Net patient revenuemost recent cost report
-18.2%
Operating marginrevenue minus expenses
$1.5M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 13%Other / private 18%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$488per resident / day
operating cost
$14,829per month
≈ monthly operating cost
$413per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505318. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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