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Ahwatukee Post Acute

15810 South 42nd Street, Phoenix, AZ 85048 · For profit - Corporation · 192 certified beds · (480) 759-0358 Medicare & Medicaid certified

Call the home — (480) 759-0358 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2024Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
4206 E Chandler Blvd, Ste 1 · (480) 827-5590 · Call to confirm hours
Pharmacy
Walgreens0.5 mi
3960 E Chandler Blvd · (480) 759-1368 · Call to confirm hours
Grocery
4025 E Chandler Blvd Ste 38 · (480) 759-2293 · Call to confirm hours
Park
4621 E Chandler Blvd · (480) 759-4300 · Typically dawn to dusk
Place of worship
4633 E Chandler Blvd Ste 112 · (480) 940-3540

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.1%10.7%15.4%better
Long-stay residents who lose too much weight1.0%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.6%1.2%2.0%better
Long-stay residents with depressive symptoms5.5%3.9%6.5%better
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.7%2.1%3.3%better
Long-stay residents whose ability to walk worsened11.3%12.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.9%21.0%18.9%better
Long-stay residents given the seasonal flu vaccine98.9%94.6%95.3%typical
Long-stay residents with pressure ulcers9.4%4.4%4.7%worse
Long-stay residents with worsening bladder/bowel control15.7%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table5.8%10.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine95.4%87.3%79.4%better
Short-stay residents rehospitalized after admission20.0%23.7%22.6%better
Short-stay residents with an outpatient ER visit0.0%10.4%12.0%check this — see note marked star below the table

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.7%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
89.0%U.S. median 56.6%
Met the expected recovery
0.42U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 89.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 91 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.7%CMS range 36.3–65.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 6.5–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge89.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge85.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.22
RN hours/ resident / day
1.04
LPN hours/ resident / day
1.66
Aide hours/ resident / day
2.92
Total nurse hours/ resident / day
0.30
RN hoursweekends
63.1%
Total nursing turnover
71.4%
RN turnover

How full it usually is: this home is certified for 192 beds and averages 133.4 residents a day — about 69% occupied, or roughly 59 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.92 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.22 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.66 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.87 hrs/resident/day on weekends vs 2.93 on weekdays — 2% thinner on weekends. RN hours go from 0.18 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-08-08)
13
at the previous standard inspection (2023-08-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · E2025-08-08 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled:3Number of residents cited:3The facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long-Term Care (LTC) Ombudsman for 3 of 3 sampled residents (#142, #147, and #150). The deficient practice could result to residents not being able to access an advocate who can inform them of their options and rights related to discharges. Based on closed record review, staff interviews, review of facility documentation and policy, and the State Agency (SA) complaint tracking system, the facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long-Term Care (LTC) Ombudsman for three discharged residents (#142, #147, and #150). The deficient practice could result to residents not being able to access an advocate who can inform them of their options and rights related to discharges.Findings include:-Regarding Resident #150:Resident #150 was admitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled:6Number of residents cited:3The facility failed to ensure three residents necessary medications were ordered and available for use.Based on clinical record review, interviews, and review of facility policies, the facility failed to ensure that medications were available as ordered for three residents (#5), (#43), and (#7). The deficient practice could result in not receiving medications that are physician ordered and necessary. Findings include:-Resident #5 was admitted to the facility on [DATE] with diagnoses that include a cerebral infarction, hemiplegia, aphasia, anemia, bipolar disorder, schizophrenia, and epilepsy.A review of the Quarterly MDS (Minimum Data Set) dated June 22, 2025 noted the resident had a BIMS of 99, indicating severe cognitive impairment. The care plan revised September 16, 2024 revealed the resident uses antidepressant medication related to poor appetite. With a goal of resident will be free from discomfort or adverse reactions related to the antidepressant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, facility documentation and policy review, the facility failed to ensure that their abuse policy was implemented regarding major injury that one resident (#5) sustained. The deficient practice could result in other facility policies not being followed. Findings include: Resident #5 was initially admitted to the facility of December 26, 2018 with a diagnosis of dementia, major depressive disorder, hyperlipidemia and gout. Review of the progress note dated December 18, 2024 states resident laying on right side of bed, stating pain in the right upper leg. Assessment completed and 911 call, resident transferred by gurney to ER. Review of an IDT Note dated December 20, 2024 states Resident had fall with injury. Resident has dementia and became increasingly agitated. Upon speaking with the nurse she stated that the resident has not walked for years but kept telling the LN that she was leaving and wanted to leave this place. LN sent out resident immediately.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, facility documentation and policy review, the facility failed to report a major injury that one resident (#5) sustained. The deficient practice could result in other injuries of unknown origin to residents. Findings include: Resident #5 was initially admitted to the facility of December 26, 2018 with a diagnosis of dementia, major depressive disorder, hyperlipidemia and gout. Review of the progress note dated December 18, 2024 states resident laying on right side of bed, stating pain in the right upper leg. Assessment completed and 911 call, resident transferred by gurney to ER. Review of an IDT Note dated December 20, 2024 states Resident had fall with injury. Resident has dementia and became increasingly agitated. Upon speaking with the nurse she stated that the resident has not walked for years but kept telling the LN that she was leaving and wanted to leave this place. LN sent out resident immediately. Family and provider notified. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, facility documentation and policy review, the facility failed to investigate a major injury that one resident (#5) sustained. The deficient practice could result in other injuries of unknown origin to residents not being investigated thoroughly. Findings include: Resident #5 was initially admitted to the facility of December 26, 2018 with a diagnosis of dementia, major depressive disorder, hyperlipidemia and gout. Review of the progress note dated December 18, 2024 states resident laying on right side of bed, stating pain in the right upper leg. Assessment completed and 911 call, resident transferred by gurney to ER. Review of an IDT Note dated December 20, 2024 states Resident had fall with injury. Resident has dementia and became increasingly agitated. Upon speaking with the nurse she stated that the resident has not walked for years but kept telling the LN that she was leaving and wanted to leave this place. LN sent out resident immediately. Family and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-29 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interviews, and review of policy and procedure, the facility failed to protect the residents' (#128, #161 #15 and #14) rights to be free from abuse by another resident (#15, #11, #17). The deficient practice could result in residents not protected from further abuse. Findings include: Regarding incident between resident #128 and resident #15 -Resident #128 (alleged victim) was admitted on [DATE] with diagnoses of cerebrovascular disease involving cognitive function following cerebral infarction, dementia with behavior disturbance and other personality and behavioral disorders. The care plan dated September 22, 2021, revealed the resident had an enteral feeding tube to meet nutritional needs related to cerebrovascular accident with dysphagia with interventions including aspiration precautions, dietary evaluation and monitoring, feedings at room temperature, feeding tube changes per order, feeding tube site care as ordered, and tube feeding formula administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, State Agency (SA) intake database and review of facility documentation, policies and procedures, the facility failed to have evidence that an allegation of abuse for two residents (#174, #125) and misappropriation of narcotics for three residents (#134, #135, #136) were thoroughly investigated. The deficient practice could result in further abuse and misappropriation of narcotics not prevented and appropriate actions not taken. Findings include: Regarding resident #174 and #11 -Resident #174 was admitted on [DATE] with diagnoses of COVID-19, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, schizophrenia and bipolar disorder. The care plan dated February 1, 2021 revealed the resident had a tendency to exhibit sexually inappropriate behavior related to cognitive loss/dementia, psychiatric disorder-schizophrenia and bipolar. The BIMS (brief interview for mental status) score dated March 9, 2021 was 15 indicating the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, review of facility documentation, policy and procedures, and through observation of current practice. the facility failed to adequately provide activity of daily living (ADL) care for two residents (#127 and #137). The deficiency could result in residents not maintaining good personal hygiene. Findings include: -Resident #127 was admitted on [DATE] with diagnoses of neurocognitive disorder with Lewy bodies, dementia and abnormal weight loss. discharge date was October 25, 2021. Review of the clinical record revealed the resident was admitted for a hospice respite stay; and that, the resident required assistance from staff for toileting and personal hygiene (washing face, combing hair, and brushing teeth). The Brief Interview for Mental Status (BIMS) score dated October 15, 2021 revealed a score of 4 indicating the resident had severe cognitive impairment. The care plan dated October 20, 2021 included the resident was at risk for oral health or dental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, resident interview, review of facility documentation and policy, and through observation of current practice the facility failed to ensure care and services related to pressure ulcer was provided for one resident (#171). The deficient practice could result in new or worsened pressure injuries. Findings include: Resident #171 was admitted on [DATE] with diagnoses of encephalopathy, traumatic hemorrhage of cerebrum, convulsions, traumatic subdural hemorrhage, and traumatic subarachnoid hemorrhage. The care plan dated April 30, 2022 revealed the resident was at risk for skin breakdown. Interventions included that staff were to provide preventive skin care; apply barrier cream with each cleansing; observe skin for sign and symptoms of skin breakdown such as redness, cracking, blistering, decreased sensation, and skin that does not blanch easily; off load/float heels while in bed; utilize a device to assist the resident with turning or positioning to reduce friction/sheer;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, resident interview, review of facility documentation and policy and the 2010 Clinical Practice Guidelines for Clostridium difficile (C-diff) Infection in Adults, the facility failed to ensure infection prevention and control practices related to C-diff precautions were implemented for one resident (#123). The deficient practice could result in transmission of infection to residents and staff. Findings include: The resident #123 was admitted on [DATE] with diagnoses of sepsis due to Serratia and enterocolitis due to C-diff. The progress notes dated June 18, 2022 at 5:09 p.m., revealed the resident was receiving oral antibiotics for a C-diff infection. The progress note dated June 23, 2022 at 9:16 p.m. included the resident was on contact isolation due to a C-diff infection and was taking an antibiotic. A physician order dated June 17, 2022 revealed an order for the following medications: -Meropenem (antibiotic) solution 500 mg (milligram) IV (intravenous) every 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · E2023-08-03 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and policy review, the facility failed to ensure that one resident's medications were administered as ordered by the provider based on standards of practice for two resident's (#68, #35), medications are not left unattended at the bedside for one resident (#40), and medications are not left unattended on the floor. The deficient practice could result in residents not receiving prescribed does of medications, and residents taking medications that are not ordered. The facility census was 89, and the sample was 18 residents. -Regarding Fluticasone Nasal Spray A medication administration task observation was conducted on August 1, 2023 at 7:20 AM with a Licensed Practical Nurse (LPN/staff #29). At the medication cart the LPN prepared mediation for Resident #35, that included Fluticasone Propronate Nasal Spray. The LPN took the nasal spray and entered the resident's room. She administered 1 puff of the Fluticasone Propronate nasal spray in each nostril. Review of the physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy and procedure, the facility failed to ensure consistent treatments were provided to one resident (#82) with pressure ulcers. The deficient practice could result in worsening of pressure ulcers. The facility census was 89, and the sample was 18 residents. Resident #82 was admitted on [DATE] with diagnoses that included atrial fibrillation, leukemia, type 2 diabetes mellitus, pressure ulcer of buttock, adult failure to thrive, depression, need of assistance with personal care. Review of the clinical record revealed the resident currently had six wounds: -#6 genital region new #6 pressure unstageable -#5 Right gluteus medial - Pressure - Unstageable - #4 Coccyx medial - pressure unstageable - present on admission -#3 Right Ischial Tuberosity lateral and middle - present on admission -#2 Right lateral Calf - pressure, unstageable -#1 right shin, medial - pressure, unstageable Review of a care plan revealed the following areas of focus: -Actual skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and facility policy, the facility failed to ensure an as needed psychotropic medication was monitored appropriately. The deficient practice could cause prolonged usage of medications intended for an as needed basis without appropriate monitoring. Findings include: Resident #20 was re-admitted on [DATE] with diagnoses that included major depressive disorder, lung transplant, immunodeficiency, bipolar disorder, mild cognitive impairment, PTSD, and anxiety disorder. Review of the clinical records revealed that a PRN (as needed) Psychotropic had been administered to the resident since October 21, 2022. Review of a pharmacy consultation report dated October 26, 2021 revealed a recommendation to re-evaluate continued use of PRN Clonazepam. The report was signed by the provider but it contained no evidence of acceptance of the recommendations. A handwritten note revealed a lung transplant patient with rejection depression/anxiety to current treatment. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to provide a safe and sanitary kitchen; six ventilation exhausts above clean dishware and food prep areas were unclean, food storage for the kitchen area and three nourishment refrigerators were not monitored, maintained and documented for safe food handling. The census was 89. The deficient practice could result in residents becoming ill. Findings include: Regarding dusty ventilation exhausts: The facility's policy, Food and Nutrition Services Policies and Procedures, dated May 01, 2023 states Food and Nutrition Services staff monitors the cleanliness of the pantry/nourishment rooms including refrigerators/freezers, cabinets, equipment, and surfaces. The policy further states Food storage and service equipment and surfaces are routinely cleaned by designated staff. Review of the kitchen's maintenance work order revealed most recent vent cleaning was June 03, 2023 at 10:43 am. On July 31, 2023 at 8:40 a.m., a kitchen inspection was conducted with the Food Service Director (staff #205) and an observation of six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interviews, and review of policy, the facility failed to ensure that 1 out of 18 sampled residents' (#72) needs and preferences were addressed, regarding his wheelchair. The deficient practice could result in residents' needs and/or preferences not being addressed. Findings include: Resident #72 was admitted to the facility on [DATE] with diagnoses that included morbid obesity, chronic obstructive pulmonary disease, acute respiratory failure with hypoxia, muscle weakness, and pain. Review of resident #72's inventory log dated June 13, 2023 revealed that he did not have a wheelchair when he arrived at the facility. However, the inventory log indicated that he had a battery charger for a power wheelchair. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating that the resident was cognitively intact. The MDS also indicated that the resident used a wheelchair as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, clinical record review, and policy, the facility failed to ensure that one resident (#40) received ADL (activity of daily living) care related to getting resident out of bed consistently. The sample size was 18. The deficient practice could result in residents not receiving care-planned ADLs and not maintaining mobility. Findings include: Resident #40 was admitted on [DATE] with diagnoses that include osteoarthritis, polyneuropathy, chronic kidney disease, venous insufficiency and lymphedema. Review of a care plan revealed the following areas of focus: -Resident states that it is important that she has the opportunity to engage in daily routines that are meaningful relative to her preferences with interventions that included getting up in the morning between 7 AM - 9 AM, initiated December 20, 2021. -admitted for ongoing LTC( long term care) with a history of lymphedema, bilateral venous stasis ulcers, chronic kidney disease with interventions that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and policy review, the facility failed to ensure that individualized activities were consistently offered to one resident (#40). The facility census was 89, and the sample was 18 residents. The deficient practice could result in resident's not consistently being provided activities to meet their interest and to support their physical, mental and psychosocial well-being. Findings include: Resident #40 was admitted on [DATE] with diagnoses that include osteoarthritis, polyneuropathy, chronic kidney disease, VI, and lymphedema. An observation of resident #40's room revealed a type written note affixed to the resident's wall and door stating to come in and wake her up, she's sleeping because she is bored. An interview was conducted with resident #40 on August 1, 2023 at 8:37 AM. The resident stated that she used to go to bingo, but has not been to activities since January 2023. She also stated that she stopped asking because they do not have enough…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record review, and policy and procedure, the facility failed to ensure hydration care and services were provided and documented for one resident (#62). The sample size was 18. The deficient practice places residents at risk for potential dehydration. Findings include: Resident #62 was admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, dysphagia following other cerebrovascular disease, paranoid schizophrenia and bipolar disorder. A nutritional risk care plan, initiated on December 14, 2020, related to significant weight loss, dysphagia, a mechanically altered diet and hospice status. Interventions included to offer/encourage fluids of choice. The quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident had severe cognitive impairment. Further review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and review of policy, the facility failed to ensure their system of medication records enabled accurate reconciliation and accounting for all controlled substances. The deficient practice could result in misappropriation of residents' medications. The facility census was 89, and the sample was 18 residents. Findings include: An observation conducted on August 1, 2023 at 11:05 AM with a Licensed Practical Nurse (LPN/staff #21) of the Orthopedic, 200 Hallway. Review of the Shift Verification of Controlled Substances sheets dated July 20, 2023 through July 26,2023, revealed no evidence of a two-nurse reconciliation being conducted on July 22, 2023 and July 23, 2023. An interview was immediately conducted with staff #21 who stated that nurses reconcile all narcotic medications at the beginning and end of each shift. She also stated that the facility policy is that both nurses (on-coming and off-going shifts) sign the Shift Verification of Controlled Substances Sheet at each shift change. She reviewed the Shift Verification of Controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to ensure that medications were labeled according to professional standards, and that expired medications were not available for resident use. The census was 98, and the sample was 18 residents. The deficient practice could result in expired medications being administered to residents, or resident's receiving the wrong medication. Findings include: -Regarding multi-use insulin: During a medication storage observation conducted on August 1, 2023 at 12:22 PM with a Licensed practical nurse (LPN/staff #28) of medication cart #3 on the 100/200 hall. A multi-use vial of Novolin R 100 units/milliliters which had a date of June 3, 2023 written on the outside of the vial was observed in the medication cart drawer. An interview was conducted with the LPN (staff #28), who stated that the date written on the outside of the Novolin R vial was the date it was opened. She also stated that the facility policy was to discard medications that are in multi-use vials 28 to 31 days after it was opened. She further stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and policy review, the facility failed to ensure expired glucometer controls were not available for use. The census was 98, and the sample was 18 residents. The deficient practice could result in inaccurate blood glucose test results. Findings include: An observation of a medication cart was conducted on [DATE] at 11:05 AM with a Licensed Practical Nurse (LPN/staff #21) on the Orthopedic 200 Hallway. Three glucometer control boxes were observed in the medication cart drawer, none of the boxes or control solutions revealed evidence of the date the controls were opened. An interview was immediately conducted with the LPN (staff #21), who stated that the facility policy was to write the date the control solution was opened on the side of both control solutions (high and low). She stated that it looked like two of the boxes looked like they had been used previously, but that there was no evidence of the date they were opened on the boxes or on the control solutions. She also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, facility documentation and policy and procedures, the facility failed to maintain infection prevention and control during wound treatment for one resident (#82). The census was 89 residents, and the sample was 18. The deficient practice could result in transmission of infection, or exposing the wound to other organisms. Findings include: Resident #82 was admitted on [DATE] with diagnoses that included atrial fibrillation, leukemia, type 2 diabetes mellitus, pressure ulcer of buttock, adult failure to thrive, depression, need of assistance with personal care. Review of the clinical record revealed the resident currently had six wounds: -#6 genital region new #6 pressure unstageable -#5 Right gluteus medial - Pressure - Unstageable - #4 Coccyx medial - pressure unstageable - present on admission -#3 Right Ischial Tuberosity lateral and middle - present on admission -#2 Right lateral Calf - pressure, unstageable -#1 right shin, medial - pressure, unstageable Review of a care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility policy, and review of the Center for Disease Control (CDC) recommendations, the facility failed to ensure that their Infection Preventionist have completed the specialized training in Infection Prevention and Control. The deficient practice could result in improper infection prevention practices within the facility. Findings include: A review of the Infection Preventionist's (IP/staff #35) personnel/training record conducted on August 2, 2023 at 9:04 a.m. revealed that staff #35 had not completed all the Center for Medicare and Medicaid (CMS) recommended specialized training topic. She had not been awarded a certificate for the CMS and CDC developed training titled The Nursing Home Infection Preventionist Training Course. During an interview with the IP (staff #35) conducted on August 2, 2023 at 2:05 p.m., staff #35 stated that she has been the IP since November 2022. When asked if she had completed the Nursing Home Infection Preventionist Training Course, she presented a certificate with a completion date of August 2, 2023. Staff #35 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-10 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY -Resident #44 was admitted to the facility on [DATE] with diagnoses that included Methicillin Resistant Staphylococcus Aureus infection, intraspinal abscess and granuloma, and diabetes. Review of the clinical record revealed a Smoking Evaluation dated April 12, 2022 that the resident required supervised smoking. A Resident Smoking Responsibility Agreement and a Resident Smoking policy dated April 14, 2022, signed by the resident, included documentation of the resident's understanding and agreeing to comply with the facility smoking policy. However, review of the admission MDS assessment dated [DATE] revealed the section J1300 (Current Tobacco Use) was coded no for current tobacco use. An interview was conducted on June 6, 2022 at 12:06 PM with resident #54, who stated he is a smoker and that he is allowed to smoke outside in the smoking area. The resident stated he does not have to have a staff member present when he smokes and there is no smoking log. The resident stated that he is required to give the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-10 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, interviews, and facility documentation and policy, the facility failed to ensure that 3 residents (#238, #2 and #7) received adequate assistance with Activities of Daily Living (ADL). The sample size was 8. The deficient practice could result in resident needs being unmet. Findings include: -Resident #238 was readmitted to the facility on [DATE] with diagnoses that included pneumonia, urinary tract infection, and mental disorder due to a known physiological condition. Review of facility documentation revealed that the facility provided residents with two showers or bed baths per week. An ADL care plan, revised on 10/13/20, had a goal for ADL care needs to be anticipated and met. Interventions included to provide the resident with extensive assistance of 2 for transfers using a mechanical device. Review of the facility's bathing documentation for December 2021 revealed the resident received showers or bed baths on 12/04, 12/07, 12/09, 12/16, 12/18, 12/29. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-10 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident and staff interviews, and policy review, the facility failed to ensure thorough skin assessments were conducted for one resident (#44) and that two residents (#238 and #397) were consistently provided adequate wound care. The sample size was 2. The deficient practice could result in delayed treatment and healing of skin wounds. Findings include: -Resident #44 was admitted on [DATE] with diagnoses of methicillin resistant staphylococcus aureus, intraspinal abscess, gangrene, diabetes, moderate protein-calorie malnutrition, and right lower limb cellulitis. During the initial part of the survey, an interview was conducted on June 6, 2022 at 1:49 PM with resident #44. The resident was observed lying in bed watching television. Resident #44 was wearing shorts and visible scabbing to the left knee was observed. The resident stated that he had some falls recently. The resident stated he skinned his knee when he fell out of his wheelchair. The resident stated that he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident, family, and staff interviews, facility documentation, facility assessment, and policy review, the facility failed to ensure that there was sufficient nursing staff to meet the needs of the residents. The deficient practice could result in residents' needs not being met. Findings include: During the initial part of the survey, interviews were conducted with residents and family regarding staffing. They stated staff takes 2-3 hours to answer their call light for assistance, that they have had to hold bowel/urine for 2 hours, waited an hour for requested medications, waited 2 hours for assistance from the wheelchair to the bed, requested a medication and the staff never came back, and that skin breakdown is the result of not getting the resident out of bed. Review of the facility assessment updated August 31, 2021 revealed the facility is licensed to provide care to 192 residents, and the average daily census is eighty. To ensure they have sufficient staff to meet the needs of the residents at any given time based upon the facility resident population and their needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and facility policy, the facility failed to ensure two residents (#78 and #54) and/or their representatives were informed of the risks and benefits of psychotropic medications prior to receiving the medications. The sample size was 6 residents. The deficient practice could result in residents and/or their representatives not being fully informed of the risks and benefits of psychoactive medications. Findings include: -Resident #78 was admitted to the facility on [DATE] with diagnoses that included streptococcal sepsis, local infection of the skin and subcutaneous tissue, and bipolar disorder. Review of the physician's orders revealed several orders dated 02/7/22 for antidepressant medications. These included the following: -Citalopram 20 milligrams (mg) per day for depression. -Mirtazapine 15 mg per day for depression. -Trazodone 100 mg per day for depression. Review of the February 2022 Medication Administration Record (MAR) revealed the resident received the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, resident and staff interviews, and policy review, the facility failed to ensure that housekeeping services necessary to maintain a safe and clean environment were provided for two residents (#69 and #77). The deficient practice could result in residents not having a safe and clean environment. Findings include: -Resident #69 was admitted on [DATE], with diagnoses of pneumonia, pleural effusion, chronic kidney disease, chronic heart failure, and alcoholic cirrhosis of liver without ascites. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed no evidence the Brief Interview for Mental Status (BIMS) was conducted. An observation of the resident's room conducted on June 6, 2020 at 11:19 a.m., revealed the floor had spill stains on the side of the bed closest to the window. The biggest stain was approximately the length of a legal-size printer paper, while the rest formed a few splatter patterns around it. The floor also had spot stains…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, interviews, the State Agency (SA) database, and facility documentation and policy, the facility failed to ensure an allegation of abuse was reported timely to the SA for one resident (#439) and failed to report the results of an investigation to the SA within the required timeframe for one resident (#238). The sample size was two residents. The deficient practice could result in further allegations and investigations of abuse and neglect not being reported. Findings include: -Resident #439 was admitted to the facility on [DATE] with diagnoses that included cellulitis of the right lower limb, type 2 diabetes mellitus, neuropathy, and peripheral vascular disease. Review of an admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident scored a 15 on the Brief Interview for Mental Status (BIMS) indicating the resident was cognitively intact. The resident's behavior care plan dated June 5, 2022, revealed the resident exhibits or has the potential to demonstrate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy and procedure, the facility failed to ensure that one resident (#39) with a diagnosis of a serious mental illness was referred to the appropriate State-designated mental health or intellectual disability authority for review once the resident's stay exceeded 30 days. The sample size was 3, residents. The deficient practice could result in necessary specialized services not being provided for residents that need it. Findings include: Resident #39 was admitted to the facility on [DATE], with diagnosis of vascular dementia with behavioral disturbance. Review of the PASRR (preadmission screening and resident review) Level 1 screening dated July 8, 2014 revealed the resident met the criteria for convalescent care indicating the physician had certified that the resident required 30 days or less of nursing facility services. The Level 1 screening also revealed the resident did not have a primary diagnosis of a serious mental illness and that a referral for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and review of facility documentation, the facility failed to ensure that Preadmission Screening and Resident Reviews (PASRR) were completed accurately and timely for two residents (#2 and #78). The sample size was 3 residents. The deficient practice could result in specialized services not being identified and provided to residents. Findings include: Resident #2 was admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses: Metabolic Encephalopathy; Anxiety Disorder, unspecified: Major Depressive Disorder, Recurrent, Unspecified and Unspecified Psychosis not due to a Substance or Known Physiological Condition. Review of the PASRR Level I screening from the hospital dated January 27, 2022 revealed the resident met the criteria for a 30-day convalescent care. The screening also revealed the nursing facility must update the Level I at such time that it appears the individual's stay will exceed 30 days. Continued review of the clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy, the facility failed to ensure one resident (#397) received adequate pressure ulcer care. The sample size was two residents. The deficient practice could result in residents developing pressure ulcers or worsening of pressure ulcers. Findings include: Resident #397 was admitted to the facility on [DATE], with diagnoses that included Cutaneous Abscess of the Umbilicus and Acquired Absence of the Left Leg Above the Knee. Review of the Skin Integrity Report dated May 17, 2022 revealed the resident had a pressure ulcer to the coccyx that was present on admission. The report included the appearance of the wound was epithelial and that the wound measured 0.1 centimeter (cm) x 1 cm. A physician order dated May 17, 2022 stated to apply moisture barrier every shift and as needed to the peri-area and the buttocks every night shift. Review of the care plan initiated on May 17, 2022 revealed the resident has actual skin breakdown to the coccyx. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY -Resident #19 was admitted to the facility on [DATE] with diagnoses of Parkinson's disease, age-related osteoporosis without current pathological fracture, and osteoarthritis. An activities of daily living (ADL) care plan revised on June 26, 2021, revealed an intervention to implement and deliver a restorative program as ordered. The quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a BIMS score of 4, indicating the resident had severe cognitive impairment. The assessment also revealed the resident had no functional limitation in range of motion or impairment of the upper extremities (shoulder, elbow, wrist, and hand). Review of the physician order summary revealed an order late entry for March 26, 2022 for occupation therapy to evaluate and treat, and for skilled occupational therapy 3 times a week for 4 weeks for therapy exercise and orthotic fitting. Review of the occupational therapy initial evaluation revealed one of the goals was that the resident will increase range of motion in both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident and staff interviews, and policy review, the facility failed to follow a physician order for bladder training for one resident (#47) who had an indwelling catheter. The deficient practice could result in residents having indwelling catheters unnecessarily. Findings include: Resident #47 was readmitted to the facility on [DATE] with diagnoses that included urinary tract infection, acute kidney failure unspecified, and congestive heart failure. Review of the clinical record revealed a physician order dated March 10, 2022 to change the 16 French with 30 cubic centimeter balloon Foley catheter for BPH (benign prostatic hyperplasia) every month starting on the 17th. A Nursing Documentation Note dated March 11, 2022 revealed the Foley catheter was patent and draining clear yellow urine. Review of a physician progress note dated April 7, 2022 revealed the resident was still wondering if the Foley catheter could be removed. The note stated will try bladder training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that one resident's (#7) medical record was accurate regarding advance directives. The sample size was 20. The deficient practice could result in residents' medical records not being accurate. Findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease, type 2 diabetes, and memory deficit following unspecified cerebrovascular disease. Review of the Advance Directives/Medical Treatment Decision form obtained and signed November 25, 2020 revealed the resident chose Do Not Resuscitate (DNR). The box for Do Not Hospitalize was not checked. Review of the orange Prehospital Medical Care Directive (DNR) obtained and signed November 25, 2020 revealed that in the event of cardiac or respiratory arrest, the resident refuses any resuscitation measures. Review of the physician's orders dated November 25, 2020 stated Do Not Resuscitate (DNR) Do Not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-02-29 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, review of facility documentation, policy and procedures, the facility failed to ensure that residents representatives were notified of significant changes in condition for one resident (#120). The deficient practice could result in resident representatives not being informed of the change and decisions regarding treatment. Findings include: Resident #120 was admitted on [DATE] with diagnoses of heart failure and atherosclerosis of coronary artery bypass graft. Review of the clinical record revealed the resident was admitted for a hospice respite stay for five days. The face sheet for the clinical record revealed a family member was listed at the emergency contact #1 as well as medical power of attorney (MPOA). A progress noted dated [DATE] at 6:25 p.m., revealed that hospice was notified in the morning that resident was not at baseline; and that, hospice was to come in the facility to evaluate the resident. Per the documentation, the resident was not responsive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.9+0.1 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 1 of 52.5-1.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 09/01/2023
TRUIST BANKOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 12/07/2023
APT, FREDERICKIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 01/01/2024
LASS, JENNYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/14/2024
MCKEE, JEREMIAHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2024
QAMAR, WAQASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2024
AVIV FOOTHILLS, L.LC.OrganizationADP OF THE SNFsince 11/01/2018
PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INCOrganizationADP OF THE SNFsince 09/01/2023

CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.4M
Net patient revenuemost recent cost report
-1.3%
Operating marginrevenue minus expenses
$177K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 3%Other / private 19%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $177K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$312per resident / day
operating cost
$9,470per month
≈ monthly operating cost
$307per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AZ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.

Typical monthly cost in Arizona
$8,365/mo
Nursing home (semi-private)
$11,437/mo
Nursing home (private)
$6,250/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035270. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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