Westview Healthcare Center
12225 Shale Ridge Lane, Auburn, CA 95602 · For profit - Limited Liability company · 205 certified beds · (530) 885-7511 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (69) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.0% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.1% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.8% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 0.7% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.7% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.9% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 3.3% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.3% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.1% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.3% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 21.1% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.27 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.56 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 101 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 71.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.6%CMS range 46.0–66.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.4–12.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 71.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 69.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 63.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.3%CMS range 2.4–8.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 205 beds and averages 168.4 residents a day — about 82% occupied, or roughly 37 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.41 hrs/resident/day on weekends vs 3.88 on weekdays — 12% thinner on weekends. RN hours go from 0.51 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
69 citations, most serious first. The 10 most serious are shown; the remaining 59 are one tap away and print in full.
- Potential for harm · Fcited before2026-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store food in accordance with standards for food safety when fresh produce was not labeled or dated correctly to inform staff when the food was safe to use by.This failure had the potential for all residents in the facility who eat food from the kitchen to contract food-borne illness related to consuming food past their use by date.During an observation on 5/5/26, at 8:10 a.m., in the facility walk-in refrigerator, a plastic container of onions were observed without a label to indicate the received date or a use by date.During an interview on 5/5/26, at 8:10 a.m., with the Dietary Director (DD), DD stated there are no labels on the onions.During an observation on 5/5/26, at 8:11 a.m., in the facility walk-in refrigerator, a plastic bag of approximately 8 whole carrots were observed without a label to indicate the received date or a use by date.During an interview on 5/5/26, at 8:11 a.m., with DD, DD stated there were no labels on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to protect and keep secure when not in use, confidential resident health records for a census of 154. This failure had the potential to expose and disclose personal and confidential health information to unauthorized individuals.During a medication pass (med pass) observation on 5/5/26 at 8:08 a.m. with Licensed Nurse 15 (LN 15), LN 15 was observed preparing medications for Resident 122. As LN 15 prepared the medications, she placed the empty bubble packs on their side on top of the medication cart (med cart), positioned with the long thin edge on the cart so that the blisters faced sideways and the pharmacy labels faced outwards. The pharmacy labels contained confidential resident information. LN 15 had placed multiple empty bubble packs in that fashion and stated she did that so she could follow up with the pharmacy to see if they needed to be refilled. LN 15 left the bubble packs on the med cart as she entered Resident 122's room to administer the medications. The bubble packs with their pharmacy labels…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-08 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure five of 37 sampled residents (Resident 7, Resident 140, Resident 8, Resident 11, and Resident 156) were free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) when:Resident 7 received psychotropic medication without behavior monitoring and nursing staff did not implement nonpharmacological (non-drug) interventions;Resident 140's psychotropic medication dosage was increased without documented clinical rationale and nonpharmacological interventions were not implemented;Resident 8's as needed psychotropic medication was extended without documented clinical rationale and nursing staff did not document which nonpharmacological interventions were implemented; Resident 11 received psychotropic medication without side effect or behavior monitoring and nonpharmacological interventions were not implemented andResident 156's antidepressant (medication used to treat depression - persistent sadness and loss of interest that interfere with daily life) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure patient safety for medication use for six of 37 sampled residents (Residents 7, 8, 11, 76, 116 and 153) when: Nursing staff administered the incorrect probiotic to Resident 153;Nursing staff did not educate and assist Resident 76 to ensure he correctly administered his inhaler;Multiple incomplete and unclear PRN (as needed) pain medication orders were not clarified for indication for use (e.g. mild, moderate, or severe pain) prior to administration.Medication orders were not scheduled for administration according to the physician's orders to avoid drug interactions for Resident 7; andNursing staff did not notify the physician in accordance with the order when Resident 11's blood sugar (BS) was greater than 200. These failures had the potential to result in inappropriate medication administration, preventable medication errors, increased risk of adverse drug events, oversedation, and resident harm or death. 1. During a medication pass (med pass) observation on 5/5/26 at 9:06 a.m. with Licensed Nurse (LN 5), LN 5 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice for six residents (Resident 13, Resident 146, Resident 85, Resident 159, Resident 94, and Resident 151), for a census of 154, when:1a. Resident 13's intravenous antibiotic (IV ATB- medications used to treat infections delivered directly into the bloodstream through a vein for immediate action) was initialed as given by a Licensed Vocational Nurse (LVN- healthcare professional providing basic nursing care under the supervision of a Registered Nurse or RN);1b. Resident 146's IV ATB medication was initialed as given by an LVN;1c. Resident 85's IV ATB treatments were initialed as given by LVN; 1d. Resident 159's IV ATB medication was initialed as given by an LVN;1e. Resident 94's IV ATB medication was initialed as given by an LVN; and,1f. Resident 151's IV medications were initialed as given by LVNs.These failures had the potential for residents to experience…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-08 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide restorative nursing assistant (RNA: is a certified nursing assistant (CNA) with specialized training who helps residents in skilled nursing facilities maintain or regain functional independence, mobility, and strength) services to two of 37 sampled residents (Resident 72 and Resident 143) according to professional standards when:Facility staff did not have documented evidence Resident 72 had his arm brace/splint applied daily according to physician orders, 2. It was not documented that Resident 143's hand splint was put on and removed according to the physician order. These failures had the potential for Resident 72 and Resident 143 to have a decline in mobility or range of motion (ROM: the full movement potential of a joint).1.A review of Resident 72's facesheet dated 5/6/26 indicated, Resident 72 had a diagnosis of Hemiplegia [one-sided paralysis caused by brain damage] and Hemiparesis [partial weakness or reduced mobility on one side of the body—including the arm, leg, and face—caused by brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure:Nursing staff disposed of medication that was prepared but not administered in accordance with facility policy and procedure (P&P);Emergency kits (e-kit; a kit/box containing medications and supplies for immediate use during a medical emergency) were replaced timely after use and removal of medications documented for a census of 154;Medications with discontinued orders were securely stored in a designated area until time of destruction;Ensure the availability of routine medications for one of 37 sampled residents (Residents 134).These failures resulted in the facility not safely and securely storing medications for destruction and the potential for diversion (the illegal transfer, theft, or misuse of medications) from medications not being disposed of, the potential for emergency medications to not be unavailable when needed, and the potential for not meeting the residents' therapeutic needs or worsening of their medical conditions. 1. During a medication pass (med pass) observation on 5/5/26 at 8:21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-08 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had a 14.29% error rate when five medication errors out of 35 opportunities were observed during a medication pass for three of six Residents (Residents 76, 134, and 158). This failure resulted in medications not given in accordance with the prescriber's order and the potential to affect residents' clinical conditions, and unwanted exposure to hazardous (medications that can cause serious effects including cancer, organ toxicity, fertility problems, genetic damage, and birth defects if not handled appropriately) drugs from not following special handling requirements potentially leading to health complications. 1. During a medication pass (med pass) observation on 5/5/26 at 8:21 a.m. with Licensed Nurse 15 (LN 15), LN 15 was observed preparing medications for Resident 76 which included Breztri Aerosphere (a medication to treat chronic obstructive pulmonary disease, a long-term, progressive lung disease that makes it hard to breathe due to damaged, inflamed, or blocked airways) 160/9/4.8 microgram/actuation (mcg, a unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were safely stored for five of 37 sampled residents (Resident 145, Resident 155, Resident 46, Resident 156 and Resident 67) when:A medicine cup containing three medicine tablets was found on top of the nightstand in Resident 145's room;A box of eyedrop (liquid medication applied to the eye surface to treat dryness, allergies, or infections) was observed on top of Resident 155's nightstand;Four pink plastic ampoules were observed on top of Resident 46's nightstand;An unlabeled medication cup containing white powder was observed on top of Resident 156's bedside table; andThree syringes of normal saline (NS, mixture of water and salt) were observed on top of Resident 67's nightstand.These failures decreased the facility's potential to safely store medications for residents.Findings: 1. A review of Resident 145's admission Record, indicated Resident 145 was admitted to the facility in September 2024 with multiple diagnoses including ulcer of esophagus (open, inflamed sores in the lining of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) program was effective when the facility had not identified and developed corrective action plans for issues related to administration of IV (Intravenous-administering medications through a needle or tube inserted into a vein) medication documentation and RNA (Restorative Nurse Assistant) services being performed daily per physician's order for a census of 154. This failure increased the risk for residents residing in the facility to have poor quality of care outcomes.During an interview on 5/8/26 at 1:54 p.m. with the Administrator (ADM), the ADM stated the facility conducts quarterly QAPI meetings. The ADM stated the committee members review Performance Improvement Projects (PIP), quality measures, and grievances. The ADM stated he is informed of issues to be reviewed during QAPI by staff, visitors, and departments who can bring their concerns to the QAPI committee. The ADM stated issues to be worked on by the QAPI committee are system issues, not individual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 59 citations
- Potential for harm · Ecited before2026-05-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection prevention and control program for a census of 154 when:Staff did not perform hand hygiene in between glove use and did not maintain clean work environment during wound care for Resident 24; Certified Nursing Assistant (CNA) 2 did not wear required personal protective equipment (PPE, clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) while providing care to a resident on enhanced barrier precaution (EBP, an infection control method);Staff did not perform hand hygiene prior to assisting Resident 121 during a meal;Laundry Aide (LA) used the same apron while loading residents' dirty laundry into the washer and when moving clean linens from the washer to the dryer; Staff did not wear required PPE while applying back brace to Resident 119 who was on EBP andLicensed Nurse (LN 15) failed to sanitize blood pressure cuff between residents. These…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain dignity for one of 37 sampled residents (Resident 50) when Certified Nursing Assistant 1 (CNA 1) was observed standing while assisting Resident 50 during the lunch meal in the dining room.This failure decreased the facility's potential to protect Resident 50's dignity.Findings:During a review of Resident 50's admission records, the records indicated Resident 50 was admitted to the facility in February 2023 with diagnoses that included dementia (a progressive state of decline in mental abilities), and abnormalities of gait and mobility. Resident 50's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 3/4/26, indicated Resident 50 had severe cognitive impairment.During a review of Resident 50's care plan, revised 3/18/26, indicated, [Resident 50] has ADL [activities of daily living - routine tasks/activities a person performs daily to care for themselves] self-care performance deficits related to cognitive and physical deficits related to Dementia.Assist with ADLs -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two of 37 sampled residents (Resident 128 & Resident 156) were given showers according to the shower schedule and personal preferences when:Resident 128 did not receive her scheduled shower for seven days; and,Resident 156 did not receive shower as scheduled.These failures contributed to Resident 128 & Resident 156 not receiving scheduled shower(s), and had a potential for negative health outcomes related to hygiene. Findings: 1.During an interview on 5/5/26, at 8:57 a.m., with Resident 128, in Resident 128's room located in station 2, Resident 128 stated she was not assisted with a shower yesterday and it was her scheduled day to shower, she further stated she has not had a shower in over 5 days. Resident 128 stated she needed assistance to shower and cannot get out of bed without using the lift device. Resident 128 further stated one of the nurses told her she needed to take her showers to prevent skin issues related to her lack of mobility. Resident 128 stated she did not refuse any showers in the last week, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that information regarding a hospital transfer was effectively communicated to 1 of 37 sampled residents (Resident 14)'s Responsible Party (RP) when Resident 14's Notice of Proposed Transfer/ Discharge was not completed. This failure had the potential to result in Resident 14's RP to not be informed of reason for transfer and right to return to facility. A review of Resident 14's admission Record indicated Resident 14 was admitted to the facility in November 2015 with multiple diagnoses including anoxic brain damage (lack of oxygen to the brain causing brain cell death), dysphagia (difficulty swallowing), and moderate protein calorie malnutrition (does not take in enough calories or protein to meet nutritional needs). A review of Resident 14's Minimum Data Set (MDS- federally mandated assessment tool), Cognitive Patterns, dated 3/16/26, indicated Resident 14 was rarely or never understood and had long and short-term memory problems. A review of Resident 14's SBAR [Situation Background Assessment Recommendation]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a comprehensive, person-centered care plan (a detailed approach outlining individual resident's concerns and needs, and the care and services needed to meet their needs) addressing resident's non-compliance (refusals) of showers was developed for one of 37 sampled residents (Resident 106).This failure resulted in Resident 106 not having clear care guidelines to the desired health outcomes of the identified issues and had the potential to impact Resident 106's health.A review of Resident 106's clinical record indicated the facility admitted the resident in 2023 with multiple diagnoses, which included absence of right leg below knee, history of falling, and depression.A review of the most recent Minimum Data Set (MDS, a federally required assessment) dated 4/18/26 indicated Resident 106 was cognitively intact. The functional abilities assessment for self-care activities indicated that Resident 106 required setup assistance from staff with personal hygiene.A review of activities of daily living (ADL,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure nutritional needs and interventions were identified to mitigate weight loss for 2 of 37 sampled residents (Resident 7 and Resident 14) when quarterly nutritional risk assessments by a Registered Dietitian (RD) were not completed.This failure had the potential for Resident 7 and Resident 14's nutritional needs to be unmet resulting in further weight loss. A review of Resident 7's admission Record indicated Resident 7 was admitted to the facility in December 2021 with multiple diagnoses including left leg above knee amputation (AKA), right knee below knee amputation (BKA), lymphoma (blood cancer that affects the immune system), major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (mental health condition that cause fear and dread out of proportion to the situation), agoraphobia (fear of places or situations that may cause feelings of being trapped, helpless, or embarrassed) and PTSD. A review of Resident 7's Minimum Data Set (MDS-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately document oxygen saturation levels (amount of oxygen in the blood) for 1 of 37 sampled residents (Resident 1) when Resident 1's documented oxygen saturation level did not indicate Resident 1 was using supplemental oxygen (oxygen therapy that provides extra oxygen to breathe to maintain oxygen saturation levels). This failure resulted in documentation that was not accurate and did not reflect Resident 1's treatment needs. A review of Resident 1's admission Record indicated that Resident 1 was initially admitted to the facility in June 2024 and readmitted to the facility in March 2026 with multiple diagnoses including congestive heart failure (heart does not pump blood as efficiently as it should), hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following a cerebral infarction (disrupted blood flow to the brain causing brain cell death), chronic respiratory failure (lungs do not deliver enough oxygen to the blood) with hypoxia (low level of oxygen in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to identify trauma triggers for 1 out of 37 sampled residents (Resident 7) with post-traumatic stress disorder (PTSD- a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event). This failure had the potential for Resident 7 to experience re-traumatization (re-experience/relives a traumatic event or experiences causing similar stress reactions to a new event), and possible increased symptoms such as restlessness, irritability, and social withdrawal. A review of Resident 7's admission Record indicated Resident 7 was admitted to the facility in December 2021 with multiple diagnoses including left leg above knee amputation, right knee below knee amputation, lymphoma (blood cancer that affects the immune system), major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (mental health condition that cause fear and dread out of proportion to the situation), agoraphobia (fear of places or situations that may cause…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide oxygen therapy per physician orders for one of three sampled residents (Resident 1) when Resident 1's oxygen liter flow (the rate supplemental oxygen is delivered) was increased and the indication for the increase was not documented. This failure had the potential for Resident 1 to have adverse effects from more oxygen than needed including lung damage and hypercapnia (high levels of carbon dioxide in the blood causing decreased oxygen to the brain that can lead to drowsiness, confusion, and coma). A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in March 2026 with multiple diagnoses including respiratory failure with hypoxia (inability of the respiratory system to maintain adequate blood oxygen levels to preserve organ function), chronic obstructive pulmonary disease (lung and airway disease that restricts breathing), acute and chronic respiratory failure with hypercapnia (lungs unable to remove carbon dioxide from the blood causing a buildup in the body),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to protect one of four sampled residents (Resident 1) from abuse when Resident 2 inappropriately touched Resident 1.This failure had the potential for Resident 1 to feel shame and emotional distress.Findings: Resident 1 was admitted to the facility in July 2025 with diagnoses that included dementia (a progressive decline in mental abilities) and dysphagia (difficulty swallowing, which can cause garbled or unclear speech).A review of Resident 1's Brief Interview for Mental Status (BIMS), dated 3/9/26, showed a BIMS score of 7, which indicated severe impairment (significant memory problems and required substantial supervision).Resident 2 was admitted to the facility in June 2025 with diagnoses that included dementia with severe behavioral disturbance and cerebral infarction (a stroke caused by a blocked blood vessel in the brain).A review of Resident 2's BIMS, dated 4/1/26, showed a BIMS score of 5, which indicated severe impairment (significant memory problems and required substantial supervision).A review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0555 — isolatedHonor the resident's right to choose his or her attending physician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the resident's right to choose their own physician was honored for one of four sampled residents (Resident 1), when the facility did not promptly act upon Resident 1's Responsible Party (RP, a person designated by the resident to make decisions on their behalf) request regarding psychiatry provider.This failure deprived Resident 1's RP from exercising her rights to participate in Resident 1's plan of care and to make informed decisions about the care and treatment for Resident 1 and had the potential to negatively impact Resident 1's care.A review of the admission record indicated the facility admitted Resident 1 in 2016 with multiple diagnoses, which included after care for cerebral infarction (stroke).A review of Resident 1's clinical records indicated that the resident did not have capacity to make health-care decisions. Resident 1's wife was listed as Responsible Party (RP) and Power of Attorney (POA, a legal document that lets someone else makes decisions for person).A further review of the physician order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure treatment and care was provided in accordance with professional standards of practice for one of three sampled residents (Resident 1) when Resident 1's blood sugar was not consistently monitored and reported to the physician.This failure increased the risk for Resident 1 to experience complications due to unrecognized low or high blood sugar level. A review of the admission Record indicated Resident 1 was admitted middle of January 2026 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (a type of stroke, loss of blood flow to a part of the brain causing brain tissue to die due to lack of oxygen) affecting right dominant side, aphasia (a disorder that makes it difficult to speak) following cerebral infarction, and type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control) with ketoacidosis (a complication of DM due to lack of insulin forcing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-03 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident/resident representative was involved in the care planning for one of three sampled residents (Resident 1) when the care plan conference was not conducted as scheduled. This failure increased the risk for not meeting the needs of Resident 1. A review of the admission Record indicated Resident 1 was admitted middle of January 2026 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (a type of stroke, loss of blood flow to a part of the brain causing brain tissue to die due to lack of oxygen) affecting right dominant side, aphasia (a disorder that makes it difficult to speak) following cerebral infarction, and type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control) with ketoacidosis (a complication of DM due to lack of insulin forcing the body to use fat for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-03 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident's rights to personal privacy and confidentiality of personal medical information was maintained when a document with resident's information was left on top of the medication cart, for a census of 167.This failure had the potential to compromise the privacy of residents. During a concurrent observation and record review on 3/3/26 at 11:52 a.m. in Station 3 hallway, a document was on top of the medication cart. The document had resident's information including their room number, cognitive status (describes if alert and oriented [A & O] to person, place & time, followed by a number indicating the areas of orientation), code status (determines if and how staff should perform life saving measures if heart or breathing stops), name, and diagnosis (specific illness or condition causing a person's symptom). During a concurrent interview and record review on 3/3/26 at 11:56 a.m. with the Licensed Nurse 1 (LN 1), the LN 1 stated he left the document containing resident's information such as the name,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have the current Advance Health Care Directive (AD- legal document that gives instructions about healthcare decisions and to name someone to make decisions if unable) for one of eight sampled residents (Resident 5). This failure resulted in Resident 5's first and second Designated Agent (DA) for Power of Attorney for Health Care (POA- person who will make health care decisions for you when you cannot) not being notified by the facility of Resident 5's death. Findings:A review of Resident 5's admission Record indicated Resident 5 was admitted to the facility in January 2012 with multiple diagnoses including multiple sclerosis (disease in which the immune system eats away at the protective covering of nerves resulting in nerve damage between the brain and the body), epilepsy (seizure disorder), and dysphagia (difficulty swallowing foods and liquids).Further review of Resident 5's admission Record indicated Resident 5 was her own Responsible Party (RP), Resident 5's family member was listed as emergency contact (EC) 1 and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect one of eight sampled residents from physical abuse (Resident 1), when Resident 1 was struck on the face by Resident 2.This failure resulted in Resident 1 experiencing psychosocial distress and fear in the facility. Findings:A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in April 2025 with multiple diagnoses including amyotrophic lateral sclerosis (a nervous system disease that weakens muscles and impacts physical function), dysphagia (difficulty swallowing food and liquids), and cachexia (extreme weight loss and muscle loss).A review of Resident 1's Minimum Data Set (MDS- federally mandated assessment tool), Cognitive Patterns, dated 8/6/25, indicated Resident 1 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 15 out of 15 that indicated Resident 1 was cognitively intact. Further review of Resident 1's MDS, Functional Abilities, dated 8/6/25, indicated Resident 1 had impairment on both sides of upper and lower extremities,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that Care Plans were updated and documentation was complete for three of eight sampled residents (Resident 1, Resident 2, and Resident 4) when Resident 1 and Resident 2 were involved in a resident-to-resident altercation and Resident 4 reported abuse by a staff member.This failure had the potential for Resident 1, Resident 2, and Resident 4 to not receive the necessary interventions to maintain psychosocial and physical wellbeing.Findings:A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in April 2025 with multiple diagnoses including amyotrophic lateral sclerosis (a nervous system disease that weakens muscles and impacts physical function), dysphagia (difficulty swallowing food and liquids), and cachexia (great weight loss and muscle loss).A review of Resident 1's Minimum Data Set (MDS- federally mandated assessment tool), Cognitive Patterns, dated 8/6/25, indicated Resident 1 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect Resident 1's right to be free from physical abuse when Resident 2 threw a cup at Resident 1's face, a deficient practice identified for one of six sampled residents reviewed for abuse.This failure caused Resident 1 to be covered with water and left a red mark on his cheek.Findings:Resident 1 was admitted to the facility late 2016 with diagnosis that included difficulty speaking and stroke (condition where blood flow to the brain is interrupted).Review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 5/29/25, the MDS showed a Brief Interview for Mental Status (BIMS, a cognitive screening tool) score of 14/15 which indicated normal cognition.Resident 2 was admitted to the facility in mid-2025 with diagnosis which included a seizure disorder, stroke, and difficulty communicating.Review of Resident 2's MDS dated [DATE], the MDS showed a BIMS score of 10/15 which indicated moderate cognitive impairment.Review of Resident 1's Progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the rights to be free from abuse for 1 of 5 sampled residents (Resident 2) when Resident 3 witnessed Resident 1 grab and place Resident 2's hand on Resident 1's groin. This failure resulted in Resident 2 not being free from abuse.Findings:During a review of Resident 1's admission record (AR), the AR indicated Resident 1 was admitted to the facility in June 2025 with multiple diagnoses including dementia (a progressive state of decline in mental abilities).During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 7/2/25, the MDS indicated Resident 1 was cognitively intact.During a review of Resident 2's AR, the AR indicated Resident 2 was admitted to the facility in June 2025 with multiple diagnosis including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 2's MDS dated [DATE], the MDS indicated Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an allegation of abuse was reported within the required regulatory timeframe for two of five sampled residents (Resident 1 and Resident 2) when an allegation of abuse was reported to the California Department of Public Health (CDPH), three days after staff were made aware of the allegation. This failure of timely reporting had the potential to cause a delayed response by enforcement agencies to ensure resident safety.Findings:During a review of Resident 1's admission record (AR), the AR indicated Resident 1 was admitted to the facility in June 2025 with multiple diagnoses including dementia (a progressive state of decline in mental abilities). During a review of Resident 2's AR, the AR indicated Resident 2 was admitted to the facility in June 2025 with multiple diagnosis including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 1's Social Service Note, dated 8/11/25, the Social Service Note indicated, .On 8/11/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-05 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide necessary care and services for six out of 13 sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6), when showers were not given as scheduled.This failure decreased the facility's potential to protect residents' rights, maintain well-being, and prevent skin breakdown. Findings:A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility in October 2024 with a diagnosis of malignant neoplasm of lower lobe (cancer in the lower section of a lung).A review of Resident 1's Minimum Data Set (MDS, a federally mandated assessment tool), dated 7/14/25, indicated Resident 1's Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score was 15 out of 15 with good memory.During an interview on 8/5/25 at 12:52 p.m. with Resident 1, Resident 1 stated he was scheduled for a shower on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents ' (Resident1) rights to be free from abuse was protected when Resident 2 was witnessed by staff fondling Resident 1 ' s breasts without her consent. This failure resulted in Resident 1 not free from abuse by Resident 2. Findings: During a review of Resident 1 ' s admission record (AR, front page of the chart that contains a summary of basic information about the resident) indicated, Resident 1 was admitted in February 2022 with diagnoses including dementia (a progressive state of decline in mental abilities). During a review of Resident 1 ' s Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 5/24/25, indicated Resident 1 had moderate memory impairment. During a review of Resident 1 ' s Interdisciplinary Team note (IDT - documentation of care plan discussions and decisions made by the interdisciplinary team), dated 5/20/25, indicated, . per report from witness, Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-21 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pharmacy services were maintained in a consistent manner for a census of 171 when: 1. A discontinued bottle of a controlled medication, a medication with high potential for abuse or addiction, was not stored with other controlled medications in the Director of Nursing's (DON) office and it did not have a count sheet; and, 2. Unused and discontinued controlled medications were not removed from the active medication storage areas for destruction. These failures had the potential for medication error and drug diversion. Findings: 1. During an inspection of medication storage room [ROOM NUMBER] station 2 on 3/18/25 at 2 p.m. with Licensed Nurse 3 (LN 3), a discontinued bottle of lacosamide, a controlled medication used to treat seizures, 10 mg/ml (milligram/milliliter, unit of measure) was found in the medication storage room's cabinet with non-controlled medications. The bottle did not have a count sheet. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement the facility's medication storage policies and procedures, when: 1. Expired pharmaceutical products were found inside medication carts, 3 in the front station and 4 in the back station; 2. Loose pills were found in 2 medication carts; 3. Blister pack found behind drawer in the bottom of medication cart 3 front station; and, 4. Medications were found at the bedside in Random Resident 1's room and Resident 37's room. These failures had the potential for drug diversion as well as residents receiving ineffective concentrations of prescribed medications. Findings: 1. a. During an inspection of medication cart 4 back station on 3/19/25 at 10:10 a.m., an expired multi dose vial of Humulin R (regular) insulin, a medication used to treat high blood sugar, 100 unit/ml (unit/milliliter, unit of measure) was found with an expiration date of 3/16/25. During an interview on 3/19/25 at 10:10 a.m., with Licensed Nurse (LN 1), LN 1 confirmed that the vial of insulin was expired and expired insulin should have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a medication administration observation on 3/18/25 at 8:22 a.m., LN 2 was observed administering medication on a medication cart that was not cleaned of white powder residue from a previously crushed medication. During an interview with LN 2 on 3/18/25 at 8:25 a.m., she indicated that the white powder was a crushed Acetaminophen (medication used for pain) tablet and medication cart surfaces should be cleaned prior to administration of medications. During an interview with DON on 3/20/25 at 11:35 a.m., she stated the expectation was to keep surfaces clean, clean with appropriate cleaner, and don't wipe the medication on the floor. A review of the facility policy statement titled, Storage of Medication, revised September 2024, indicated, The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. 3. A review of Resident 100's admission record indicated he was admitted to the facility in February 2022 with diagnoses including chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess one of 35 sampled residents (Resident 147), when the Minimum Data Set (MDS- a federally mandated resident assessment tool) did not accurately reflect Resident 147's use of tobacco. This failure decreased the facility's potential to identify Resident 147's care needs. Findings: A review of Resident 147's admission record indicated Resident 147 was admitted to the facility in August 2024 with diagnoses including high blood pressure and generalized muscle weakness. A review of Resident 147's MDS, dated [DATE], indicated Resident 147's Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score was 12 out of 15 which indicated mild memory impairment. The MDS further indicated Resident 147 was not a smoker. A review of Resident 147's smoking observation/assessments, dated 11/21/24 and 2/19/25, indicated, .Resident denies smoking or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow up with the Preadmission Screening and Resident Review (PASRR, a federal process that ensures people with serious mental illness, intellectual or developmental disabilities are not inappropriately placed in nursing facilities and received the most appropriate care and services) for one of 25 sampled residents (Resident 117). This failure had the potential to result in inappropriate placement and unidentified specialized services for Resident 117. Findings: A review of Resident 117's admission record indicated Resident 117 was initially admitted to the facility in February 2023 and was re-admitted in November 2024 with diagnoses including unspecified psychosis (when someone experiences psychotic symptoms including but not limited to delusions or hallucinations but does not meet the criteria for a specific, named psychotic disorder) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 117's PASRR Level I Screening Result, dated 11/19/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. A review of Resident 147's admission record indicated Resident 147 was admitted to the facility in August 2024 with diagnoses including high blood pressure and generalized muscle weakness. A review of Resident 147's MDS, dated [DATE], indicated Resident 147's Brief Interview for Mental Status (BIMS,tests memory and recall) score was 12 out of 15 which indicated mild memory impairment. During an interview on 3/19/25 at 10:15 a.m., with Resident 147, Resident 147 stated that he smoked a cigar once daily. During an interview on 3/20/25 at 9:46 a.m., with CNA 3, CNA 3 confirmed Resident 147 was a smoker and CNA 3 had observed Resident 147 smoking. During a record review of Resident 147's care plan (CP), dated 3/3/25, there was no documented smoking CP for Resident 147. During a concurrent interview and record review on 3/21/25 at 2:23 p.m., with Director of Nursing (DON), Resident 147's CP was reviewed. DON confirmed Resident 147 did not have a CP for smoking. She stated it was her expectation that the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0675 — failed to support quality of life — isolatedHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Observation, interview, and record review, the facility failed to ensure assistance with use of hearing aids was provided for 1 of 35 sample residents (Resident 94). This failure had the potential to result in Resident 94's care needs not being met. Findings: A review of Resident 94's admission record, indicated resident 94 was admitted in May 2021 with multiple diagnoses including Cognitive Communication deficit and Muscle weakness. During a review Resident 94's Ear Service Record dated 12/12/2024, the record indicated resident had hearing aids for the left and right ear. The record further indicated, .Res (sic. Resident) needs help with hearing . During a review of Resident 94's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 02/26/25, indicated Random Resident 2 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 6 out of 15 which indicated severe cognitive impairment; Section B which includes Hearing indicated resident had minimal difficulty- difficulty in some environments (e.g. when person speaks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident (Resident 14) out of a census of 171, was assisted with nail care as part of their Activities of Daily Living (ADLs-routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves) when Resident 14 had long fingernails with brownish substance underneath the fingernails on her left hand. This failure had the potential to result in Resident 14 acquiring an infection through harboring residue and bacteria. Findings: Resident 14 was admitted to the facility in November 2015 following an anoxic brain injury (a condition where blood flow to the brain is interrupted, causing brain tissue to die). According to Resident 14's care plan, initiated 10/30/22, [Resident 14] requires extensive to total assistance of 1-2 persons with all personal care . and was left with a contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) to the right hand. Resident 14's care plan further indicated, [Resident 14] has severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-21 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a call light was within reach for two residents (Resident 14 and Resident 227), for a census of 171. This failure had the potential to result in unmet care needs and placed the residents at risk for safety. Findings: 1. Resident 14 was admitted to the facility in November 2015 following an anoxic brain injury (a condition where blood flow to the brain is interrupted, causing brain tissue to die). Resident 14's care plan, initiated 10/30/22, indicated, [Resident 14] has severe cognitive deficits .unable to participate with BIMS [Brief Interview for Mental Status-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident] interview. In addition, Resident 14's care plan indicated, [Resident 14] is non-verbal and unable to make needs known .she is dependent on others. During an observation on 3/19/25 at 8:58 a.m. in Resident 14's room, Resident 14 was sitting in a wheelchair next to her bed. Resident 14's call light was left in the bed, out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-02 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one of eight sampled residents (Resident 8) right to return to the facility following hospitalization. This failure resulted in Resident 8 facing an unanticipated discharge from the facility. Findings: Resident 8 was admitted to the facility on Fall of 2024 with diagnoses that included long-term kidney disease and breathing problems. Resident 8's Power of Attorney (POA) was her daughter. During a review of the Resident 8's Minimum Data Set (MDS, an assessment tool), dated 12/20/24, the MDS indicated Resident 8 had an acute change in mental status and altered level of consciousness on 12/20/24. Review of the record, titled, Residents 8's Order Summer Report (OSR), dated 11/11/24, the OSR indicated, Resident has capacity to make her decisions, however, POA demands all decisions for healthcare and financial go thru [through] her . During a review of Resident 8's Nurse Practitioner Note (NPN), dated 12/30/24 at 5 p.m., the NPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-17 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow physician orders for one of three sampled residents (Resident 1) when a physician's order for Prednisone (a steroid medication used to reduce the inflammation in the body) was not followed upon resident's discharge from the hospital and when the facility did not follow up on another physician's instructions to lower the Prednisone dose. These failures resulted in Resident's 1 to receive Prednisone for an additional 17 days which increased the potential to affect Resident 1's health and experienced unwanted side-effects such as oral thrush (infection in the mouth) and fluid buildup in the body (when fluid isn't removed from the body by normal methods). Findings: A review of the admission Record indicated the facility originally admitted Resident 1 in 2021 with multiple diagnoses which included chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing) and kidney failure with dependence on dialysis (a treatment to clean the blood and extra fluids through a machine when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one of 4 sampled residents (Resident 2) from abuse when Resident 1 hit Resident 2 on the arm during an altercation. This failure resulted in Resident 2 sustaining a skin tear on the left forearm and for Resident 2 to potentially experience emotional distress. Findings: A review of Resident 1's admission record indicated he was admitted with multiple diagnoses including hemiplegia (paralysis or inability to move and feel on one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke, blood flow to the brain was blocked) affecting the right dominant side. A review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 7/26/24, indicated, he was cognitively intact. A review of Resident 2's admission record indicated he was admitted with multiple diagnoses including paraplegia (paralysis of the lower half of the body including the legs) and unruptured cerebral aneurysm (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-06 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was given a 30-day discharge notice. This failure reduced the facility's potential to provide Resident 1 enough time to appeal the discharge. Findings: A review of an admission record indicated Resident 1 was admitted to the facility on [DATE], with several diagnoses which included diverticulitis (disease caused by an inflammation in a small pocket of lower part of the intestine), gastrointestinal hemorrhage (bleeding in the digestive system), breast cancer, difficulty in walking, and muscle weakness. A review of Resident 1's Physician's Orders, dated 5/8/24, indicated, Discharge home with home health, physical and occupational therapy, and Aide . During an interview on 8/6/24 at 11:59 a.m., with the Social Services Director (SSD), the SSD stated notice was given to Resident 1 on 5/8/24, and Resident 1 was discharged on that day. A review of Resident 1's Social Services progress note, dated 5/8/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-31 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dignity was promoted for one of three residents (Resident 1) when the resident did not receive routine baths per their bathing schedule. This failure resulted in Resident 1 feeling upset, angry, and dirty. Findings: According to the Resident Face Sheet, Resident 1 was admitted in 2021 with diagnoses that included a leg fracture, hypertension, and cancer. During an interview on 7/31/24 at 10:35 a.m. with Resident 1, Resident 1 stated that he had not received a bath for the last three weeks. Resident 1 stated . my hair was dirty and all stuck to each other, and this made him feel pissed off. Resident 1 further stated he looked awful, didn't feel very good, and that having a bath everyday would be good. During a review of Resident 1's bathing task sheet on 7/31/24 at 11:15 a.m., the bathing task sheet indicated that Resident 1 had one partial bath on 7/19/24, with no documented bathing on 7/2/24, 7/5/24, 7/9/24, 7/12/24, 7/16/24, 7/28/24 and 7/29/24. During a review of Resident 1's care plan on 7/31/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to have an effective pest control program and maintain sanitary conditions in the kitchen, when several flies were seen inside the kitchen and food preparation area and, small worm like creatures were observed crawling on the kitchen floor underneath the dishwashing sink. These failures had the potential to result in foodborne illnesses or inflict harm to 170 residents who received food from the kitchen. Findings: During an interview with Dietary Manager (DM) on 7/10/24, commencing at 10:05 a.m., the DM was asked if the facility had issues with flies in the kitchen. The DM stated, Might have some . Flies are worse in the summer, we have some here and there, but not a lot. The DM stated the facility had pest control company coming every month to replace fly trappers and glue traps inside the kitchen and to spray outside the facility. The DM added, If any serious issues with flies or other insects, we call pest control and they come more often. A tour of the kitchen including the food preparation area and storage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store foods according to professional standards for food safety when: 1. There were opened and unlabeled food items in the freezer and the cooking area; 2. A yellow cutting board was stained with black markings; and, 3. [NAME] puffy substances were observed at the bottom of the steel storage racks in the dry storage room. These failures had the potential to increase the risk of foodborne illnesses for a total of 164 residents who received food from the kitchen. Findings: 1. During the initial kitchen tour on 5/21/24 starting at 8:21 a.m., the Dietary Manager (DM) acknowledged the following food items were found opened and without labels (stickers on the packages to indicate the opened date and expiration date): - one gallon of milk in the refrigerator; - one opened box of cookie dough in the freezer; and, - 3 cans of vegetable oil spray in the cooking area. The DM stated, it was important to label the opened food items so you know when they were opened and when they should be discarded. A review of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the Resident's personal and medical information was protected when the dietary tray tickets were discarded in the general trash. This failure had the potential to compromise the privacy and confidentiality of the 164 residents receiving facility prepared meals. Findings: During a Kitchen Tour on 5/21/24 at 8:21 a.m., in the dishwashing area, tray tickets with resident's name, ID number, room number, diet order and texture, food likes/dislikes, and food allergies were observed in the general trash bin. The Dietary Manager (DM) confirmed the resident's tray tickets were in the general trash. He stated, he was aware of the issue of throwing the tray tickets in the general garbage trash and he believed it was a HIPAA (Health Insurance Portability and Accountability Act, group of law designed to protect medical records and other health records) violation if the tray tickets were thrown in the general trash bin. During an interview on 5/23/24 at 8:44 a.m., the Registered Dietitian (RD) stated, dietary tray…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate accountability of controlled medications (medications with high potential for abuse or addiction) when random controlled medication audits of the Medication Administration Record (MAR) and Controlled Drug Record (CDR) for three out of three residents (Residents 30, 119 and 120) did not reconcile to indicate the medications were given to the residents. This failure resulted in the facility not having accurate accountability of controlled medications and the potential for abuse, misuse, and diversion of these medications. Findings: Resident 30 had a physician's order dated 12/2/23 for Morphine (medication used to treat moderate to severe pain) 15 milligrams (mg, a unit of measurement), one tablet every 12 hours for pain management. The MAR indicated one tablet was administered to Resident 30 on 5/12/24 at 8 a.m. The CDR did not indicate Morphine was signed out for Resident 30 on this date and time. The CDR also indicated the tablet count was 21 on 5/11/24 at 8 p.m. but the count was 20 on the succeeding entry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-24 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to consistently monitor, and document side effects and behaviors associated with psychotropic medications (medications that affect the mind, emotions, and behavior) use for one of 33 sampled residents (Resident 91). This failure had the potential for unnecessary use of psychotropic medications for Resident 91. Findings: A review of Resident 91's clinical record indicated he was originally admitted to the facility winter of 2021 with multiple diagnoses that included depression (mood disorder that causes a persistent feeling of sadness and loss of interest) and other psychotic disorder (mental disorders characterized by disconnection from reality which results in strange behavior often accompanied by disturbances of thought) not due to a substance or known physiological condition. A review of Resident 91's physician's order indicated the following psychotropic medications: OLANZapine Oral Tablet 7.5 MG (MG, milligram, unit of measurement) (Olanzapine) Give 1 tablet by mouth at bedtime for Psychosis M/B [manifested…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure opened biological's (medicine derived from living organisms), eye drops, and ear drops were dated once opened, appropriately labeled to correctly identify which resident they were for, and were not available for resident use past their expiration date for a census of 164. These failures had the potential for residents to receive medications with unsafe or reduced potency from improper storage or being used past their expiration date. Findings: During a concurrent observation and interview on 05/21/24 at 3:11 p.m. with Licensed Nurse (LN) 6, an inspection of the Station 4 Back Hall Medication Cart identified the following medications past the recommended use-by-date: - One bottle of Artificial Tears eye drops (used to relieve dry eyes) 15 mL (milliliters, a unit of measurement) - labeled opened on 4/23 - One bottle of LubriFresh P.M. Nighttime eye ointment (used to relieve irritation and dryness of the eye) 3.5 g (grams, a unit of measurement) - open date 11/2/23 LN 6 confirmed the observations and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed follow and maintain an effective infection prevention and control program for a census of 164 when : 1. There were unsanitary conditions in the laundry room; 2. Unlabeled urinals were found in shared bathrooms of two rooms and in Resident 15's shared bathroom; 3. An unlabeled jug of distilled water was found on the floor inside Resident 119's room; and 4. Staff personal belongings and a cigarette lighter were found on medication carts. These failures had the potential to spread germs and cause infection among residents, staff, and visitors. Findings: 1. In a concurrent observation and interview on 5/23/24 starting at 11:53 a.m. with the Maintenance Director (MD) in the laundry room, the vent on the ceiling right above the table that had clean laundry, appeared to be dusty. The MD confirmed that the vent was dirty and stated we clean this every day, they must have missed one spot . When asked what can happen to the clean clothes on the table…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident rights were maintained for one (Resident 31) out of a census of 164 when the RP (responsible party) was not given the opportunity to consent for a placement of PPD skin test (a test to help diagnose tuberculosis (TB), a lung illness) and an addition of D-Mannose (a supplement to help prevent urinary tract infections) to Resident 31's medication profile. This failure resulted in Resident 31's RP not being able to participate in the plan of care and Resident 31 receiving medical treatment without proper consent. Findings: A review of Resident 31's admission record-indicated that Resident 31 was first admitted to the facility in the fall of 2016 with several diagnoses including hemiparesis (weakness) and hemiplegia (unable to move) following cerebral infarction (decreased blood flow to the brain affecting dominant side, dysphagia (trouble swallowing) following cerebral infarction, and functional quadriplegia (paralysis of all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect one of 33 sampled residents' (Resident 106) property from loss when Resident 106's inventory sheet was not signed and not verified for accuracy. This failure resulted in Resident 106 losing her phone and feeling sad, and decreased the facility's capabilities on protecting residents' properties from loss. Findings: During a review of Resident 106's admission records, Resident 106 was admitted in November of 2021 with diagnoses which included hemiplegia and hemiparesis (weakness of one side of the body) following cerebral infarction (damage to tissues in the brain due to loss of oxygen to the area). Resident 106's minimum data set (MDS, an assessment tool), dated 2/8/24, indicated Resident 106 had moderate cognitive impairment. During an interview on 5/21/24 at 8:54 a.m. with Resident 106, Resident 106 stated, My phone was lost here when I moved to this room several months ago, I told my son, reported to staff, everybody looked, no one found it, that made me feel terrible, my [family members] call me…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop a comprehensive person-centered care plan for one of 33 sampled residents (Resident 126) when Resident 126's care plan did not address the order for nectar thick fluid consistency when it was initiated. This failure had the potential for the order to be missed and not implemented. Findings: A review of Resident 126's clinical record indicated she was admitted in 7/2022 with diagnoses including cerebral infarction (stroke, blood flow to the brain is disrupted) with residual effects and seizures. A review of Resident 126's Minimum Data Set (MDS, an assessment tool used to guide care), dated 4/18/24, indicated that Resident 126 had severe cognitive impairment, unable to make own healthcare decisions. A review of Resident 126's Order Summary Report, dated 10/17/23, and the quarterly Nutritional Risk Review, dated 4/18/2024, both documents indicated a diet order of finger food regular chopped meat texture with thickened liquids nectar consistency. In a concurrent interview and record review on 5/24/24 at 10:28 a.m. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to meet professional standards of quality for Resident 59 in a census of 167 when Licensed Nurse (LN) 12 and LN 13 failed to report to the facility's physician about Resident 59's verbalization to commit suicide. This failure had the potential to adversely affect Resident 59's safety. Findings: A review of Resident 59's 'admission Record' indicated Resident 59 was admitted to the facility under Hospice services in early April 2024 with terminal diagnosis of cognitive social or emotional deficits following Cerebral Vascular Accident (damage to the brain from interruption of its blood) with underlying Dementia (group of thinking and social symptoms that interferes with daily functioning), Bipolar disorder (mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration) and depression. In a review of Resident 59's Minimum Data Set (MDS, a standardized assessment tool), dated 4/9/2024, the section about the resident's mood showed symptoms of little interest or pleasure in doing things,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 33 sampled residents (Resident 43) received care in accordance with professional standards when Resident 43 was not turned and repositioned every two hours as ordered. This failure increased Resident 43's risk to develop skin breakdown. Findings: A review of an admission Record indicated Resident 43 was admitted in late 2/2015 with diagnoses including contractures (fixed stiffening of the muscle fibers) of the upper extremities, hips, and ankles and a history of left ankle pressure ulcer (localized damage to skin and soft tissue because of prolonged pressure and shear). During observations on 5/22/24 at 7:50 a.m., 9:50 a.m. and 10:36 a.m., Resident 43 was lying flat on his back with both legs bent to the side. A review of Resident 43's Minimum Data Set (MDS, an assessment tool used to guide care) dated 3/17/24, showed he was dependent with bed mobility which required two-person assistance to complete the activity. A review of Resident 43's Order Summary Report dated 1/6/2022 and 11/14/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide necessary care and services for two of 33 sampled residents (Resident 126 and Resident 153) when: 1. Resident 126's order for thickened fluid consistency was not implemented; and 2. The fluid restriction order was not maintained and accurately monitored for Resident 153. These failures had the potential to increase the risk of aspiration for Resident 126 and to delay the improvement of Resident 153's bilateral lower extremity edema (swelling caused by trapped fluid in the body tissue). Findings: 1. A review of Resident 126's clinical record indicated she was admitted in 7/22 with diagnoses including cerebral infarction (stroke, blood flow to the brain is disrupted) with residual effects and seizures. A review of Resident 126's Minimum Data Set (MDS, an assessment tool used to guide care), dated 4/18/24, indicated that Resident 126 had severe cognitive impairment, unable to make own healthcare decisions. A review of Resident 126's Order Summary Report, dated 10/17/23, indicated a diet order of finger…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the physician's order to change the oxygen cannula (a small, flexible tube with two open prongs used to deliver supplemental oxygen to the nose) was followed for two of 33 sampled residents (Resident 27 and Resident 99). This failure increased the potential for residents to have infections (growth of germs) caused by oxygen tubing not being changed as ordered. Findings: 1. A review of the 'admission RECORD' indicated Resident 27 was admitted with diagnoses including acute respiratory failure with hypoxia (a condition wherein there was not enough oxygen in the blood). A review of Resident 27's physician order, dated 4/23/24, indicated, Change Nasal Cannula, as needed AND every night shift every Sun [Sunday]. In an observation on 5/21/24 at 11:02 a.m., Resident 27's oxygen tubing was dated 5/12/24. A concurrent observation and interview was conducted on 5/21/24 at 3:25 p.m. with the Licensed Nurse 5 (LN 5). Resident 27's oxygen tubing was dated 5/12/24. The LN 5 stated she would check Resident 27's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the fluid intake for one of 33 sampled residents (Resident 27) was accurately monitored and communicated to the physician. This failure increased the potential for Resident 27 to experience fluid overload (too much fluid in the body). Findings: A review of the 'admission RECORD' indicated, Resident 27 was admitted with diagnoses including end stage renal disease (the kidneys [remove waste products from the blood] can no longer function on their own) and dependence on renal dialysis (the blood goes through a dialyzer [special machine removing waste and extra fluid from the blood] before it is pumped back to the body). A review of Resident 27's physician order dated 4/23/24 indicated, Fluid Restrictions- Trial 1 L [liter - approximately 34 fluid ounces]/day. every shift for Trial period recommended by Dialysis RD [Registered Dietitian] Please notify NP [Nurse Practitioner] if [Resident 27] noncompliant. 1.0 L [liter] FR [Fluid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure one of 33 sampled residents (Resident 10) was free from unnecessary medication when Resident 10's antibiotic (medication used to treat infections caused by bacteria) was renewed without documented clinical rationale. This failure resulted in unnecessary medication for Resident 10, which had the potential for increased risk of antibiotic resistance and exposure to side effects associated with prolonged antibiotic use. Findings: During a review of Resident 10's admission record, the record indicated Resident 10 was admitted to the facility in February of 2024 with multiple diagnoses which included overactive bladder (a problem with the organ that stores urine that causes the sudden need to urinate), chronic kidney disease (gradual loss of kidney function), and urinary tract infection (UTI, an infection in any part of the system of organs that makes urine). Resident 10's Minimum Data Set (MDS, an assessment tool) indicated Resident 10 had intact cognition. During an interview on 5/22/24 at 9:09 a.m., within the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure adequate supervision was provided for 1 of 9 sampled residents (Resident 7) when her fall risk care plan was not consistently implemented. This failure had the potential to increase the risks for falls for Resident 7 who sustained multiple falls in the past. Findings: A review of Resident 7's clinical records indicated, she was admitted to the facility summer of 2019 with multiple diagnoses that included muscle weakness (generalized) and repeated falls. Her most recent Minimum Data Set (MDS, an assessment tool) indicated she required assistance of two or more staff for transferring to wheelchair and to bed. A review of Resident 7's .Communication Form dated 3/30/24 and 4/10/24 indicated Resident 7 had a fall on both days. A review of Resident 7's REHAB -STATUS POST FALL SCREEN, dated 4/2/24 indicated, NSG[nursing] reports finding [Resident 7] sitting on the floor at her bedside on her bedside fall mat. [Resident 7] stated that she fell during an attempt to self-transfer. At baseline, [Resident 7] .is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a copy of medical records for one resident (Resident 1) of three sampled residents when Resident 1's Responsible Party (RP) did not receive the medical record via electronic mail (email) as requested. This failure decreased the facility's potential to provide resident medical records consistent with state laws and regulations. Findings: A review of an admission record indicated Resident 1 was initially admitted to the facility on [DATE] with diagnoses which included chronic respiratory failure with hypoxia (when oxygen is unavailable in sufficient amounts to sustain bodily function). This admission record also indicated Resident 1 had a RP and POA (Power of Attorney, a person chosen as a representative to make health care and/ or financial decisions for a resident who is unable to do so). A review of a facility document titled Patient Authorization for Disclosure of Health Information, dated 10/11/23 at 3 p.m., indicated, .authorize the use or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide nursing services in accordance with professional standards for one of three sampled residents (Resident 1), when the facility did not follow a dental provider post operative instructions after Resident 1 had a dental surgical procedure and had her teeth extracted. In addition, the facility failed to assess Resident 1 for oral discomfort and/or pain, bleeding, and other complications associated with teeth extraction. This failure resulted in Resident 1's experiencing oral pain and had the potential to cause bleeding and other complications related to the oral surgical procedure. Findings: A review of the admission Record indicated the facility admitted Resident 1 in the summer of 2022 with multiple diagnoses which included depression, anxiety, and chronic pain. A review of the Minimum Data Set (MDS, an assessment and care planning tool), dated 8/30/23, indicated Resident 1 had no memory impairment. During an observation and interview on 11/8/23, at 11:50 a.m., Resident 1 was in a wheelchair, alert and oriented.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to monitor and report changes for one of four sampled residents (Resident 1) when: 1. Resident 1 was not monitored by nursing staff every day after a fall, and; 2. Medical Providers (MP) were not made aware by staff of abnormal vital signs (measurements of the body's most basic functions) and mood when Resident 1 had a documented low temperature and oxygen saturation (a measure of the oxygenation in the blood). These failures had the potential to delay care and decreased the potential for medical interventions to prevent a worsening change of condition. Findings: 1. A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in April 2021 with diagnoses that included hemiplegia (complete paralysis of one side of the body) and hemiparesis (partial weakness that affects one side of the body) of the right side, abnormal weight loss, urinary tract infections and frequent falls. During a review of Resident 1's Nurse's Note, dated 10/03/2023 at 12:59 p.m., the nurse's note indicated, resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-03-21 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to provide 80 square feet of space per residence in rooms 302, 303, 304, 305, 306, 309, 310, 312, and 314. This failure decreased the facility's potential to provide adequate personal space for the residents in these rooms for a census of 171. During review of the document addressed to the California Department of Public Health (Department), dated 3/19/2025, the following rooms are observed not to meet the minimum space requirement for each resident: Room Resident Sq. Ft Resident 302 (Resident 59) 65 303 (Resident 92) 65 304 (Residents 578, 153) 65 305 (Residents 126, 133) 65 306 (Resident 38) 65 307 (Resident 101, 579) 65 309 (Resident 580) 65 310 (Residents 66, 82) 78.12 312 (Residents 105, 138) 75.02 314 (Resident 130) 75.02 During concurrent observations and interviews beginning 3/18/24 at 8:40 am with residents in rooms 302, 303, 304, 305, 306, 307, 309, 310, 312 and 314, the rooms were observed as clutter free with room for personal belongings of the residents. There was space for residents with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-12 · tag F0573 — patternLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide one of three sampled residents (Resident 1's) Resident Representative (RP) with access to the resident's medical records timely. This failure resulted in delay of RP receiving Resident 1's medical records. Finding: Review of Resident 1's admission RECORD indicated the resident was admitted in May of 2021 and listed a family member as the resident's RP. Review of Resident 1's medical record included a, PATIENT AUTHORIZATION FOR DISCLOSURE OF HEALTH INFORMATION, form signed, dated and timed by the RP requesting Resident 1's complete vaccination records since the resident's admission in 2021. The records request form was dated 8/2/24 at 2:45 p.m. Review of the facility's November 2023 revised policy and procedure, Release of Information, stipulated, A resident may have access to his or her records within 72 hours (excluding weekends or holidays) of the resident's written or oral request. In a concurrent interview and documentation review on 8/12/24 at 11:03 a.m., the Medical Record Director (MRD) stated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-24 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to provide 80 square feet of space per resident in rooms 302, 303, 304, 305, 306, 307, 309, 310, 312, and 314. This failure decreased the facility's potential to provide adequate personal space for the residents in these rooms for a census of 164. Findings: During an observation and concurrent review of a facility document Sq. Feet details -Patient Rooms. dated 1/12/2016, on 5/23/24, at 10:50 a.m., the following rooms were observed to not meet the minimum space requirement for each resident: Room Occupancy Sq. Ft/ Res 302 2 Residents 65 303 2 Residents 65 304 2 Residents 65 305 2 Residents 65 306 2 Residents 65 307 2 Residents 65 309 2 Residents 65 310 2 Residents 78.12 312 2 Residents 75.02 314 2 Residents 75.02 During an observation and concurrent interviews conducted on 5/23/24 beginning at 10:50 a.m., room numbers 302, 303, 304, 305, 306, 307, 309, 310, 312, and 314 were observed to be uncluttered with sufficient space for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HUDSON RIVER OPCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/01/2019 |
| BAY BRIDGE CAPITAL PARTNERS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 08/15/2014 |
| SANDHU, HARKESH | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 05/01/2019 |
| HARRIS, SEAN | Individual | W-2 MANAGING EMPLOYEE | — | since 03/21/2024 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055776. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.