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Aviara Healthcare Center

944 Regal Road, Encinitas, CA 92024 · For profit - Limited Liability company · 120 certified beds · (760) 944-0331 Medicare & Medicaid certified

Call the home — (760) 944-0331 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0605) — cited Sep 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
326 Santa Fe Dr · (760) 230-8994 · Call to confirm hours
Pharmacy
310 Santa Fe Dr Ste 109 · (858) 964-1012 · Call to confirm hours
Grocery
Vons0.4 mi
453 Santa Fe Dr · (760) 633-9770 · Call to confirm hours
Park
San Dieguito High School Football Field · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.9%10.2%15.4%better
Long-stay residents who lose too much weight5.8%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms31.4%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.1%1.6%3.3%typical
Long-stay residents whose ability to walk worsened2.6%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.0%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine98.7%98.2%95.3%typical
Long-stay residents with pressure ulcers6.9%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control7.5%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table14.4%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.0%93.2%79.4%better
Short-stay residents rehospitalized after admission24.6%23.0%22.6%typical
Short-stay residents with an outpatient ER visit13.5%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.992.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.351.571.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 255 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.9%U.S. median 51.5%
Got home and stayed home
13.8%U.S. median 10.7%
Went back to hospital
75.6%U.S. median 56.6%
Met the expected recovery
0.76U.S. median 0.31
Therapy hours / resident / day
0.32hours / resident / day
Physical therapy
0.38hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 75.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 201 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.76 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.9%CMS range 56.6–68.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.8%CMS range 10.2–17.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge75.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting94.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 5.9–13.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.65
RN hours/ resident / day
1.01
LPN hours/ resident / day
2.49
Aide hours/ resident / day
4.15
Total nurse hours/ resident / day
0.54
RN hoursweekends
62.4%
Total nursing turnover
39.1%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 115.2 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.15 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.85 hrs/resident/day on weekends vs 4.27 on weekdays — 10% thinner on weekends. RN hours go from 0.70 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-09-18)
8
at the previous standard inspection (2024-07-03)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 10 most serious are shown; the remaining 50 are one tap away and print in full.

  • Potential for harm · D2025-12-11 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy on having a Physician order in place upon admission related to self-catheterization for one of three residents (Resident 1) reviewed for intermittent catheterization. (a technique where a thin tube is inserted into the bladder through the urethra to drain urine). This failure had the potential to cause harm to Resident 1's health. Findings.A review of the facility's admission Record indicated Resident 1 was admitted on [DATE] with diagnoses which included Flaccid Neuropathic Bladder (a condition where the bladder's nerves are damaged causing losing the ability to empty properly) and Fracture of the Thoracic Vertebra (vertebrae in the middle of the vertebral column). On 12/11/2025 at 11 A.M., an interview and record review with Licensed Nurse (LN) 1 was conducted. LN 1 stated according to Resident 1's daughter, Resident 1 had done intermittent catheterization at home. LN 1 stated there was no Physician order to have Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a resident centered care plan for one of three residents (Resident 1) when Resident 1 did not have specific interventions such as an intermittent catheterization. (a technique where a thin tube is inserted into the bladder through the urethra to drain urine)This failure had the potential to cause serious complications and could harm Resident 1's health.Findings.A review of the facility's admission Record indicated Resident 1 was admitted on [DATE] with diagnoses which included Flaccid Neuropathic Bladder (a condition where the bladder's nerves are damaged causing losing the ability to empty properly) and Fracture of the Thoracic Vertebra (vertebrae in the middle of the vertebral column ). On 12/11/2025 at 11 A.M., an interview and record review with Licensed Nurse (LN) 1 was conducted. LN 1 stated according to Resident 1's daughter, Resident 1 did intermittent catheterization at home on herself. LN 1 stated Resident 1's care plan was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-18 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Advance Directive information was provided to 13 of 27 sampled residents (Resident 2, 6, 7, 8, 12, 13, 14, 15, 18, 22, 24, 74, 94 ). This failure had the result for Resident 2, 6, 7, 8, 12, 13, 14, 15, 18, 22, 24, 74 and 94 to not have the opportunity to express wishes for care if capacity for decision making was lost.Findings: 1. On 9/16/25 Resident 7's clinical record was reviewed. Resident 7 was admitted to the facility on [DATE] per the facility's admission Record. A document titled Physician Orders for Life-Sustaining Treatment (POLST) dated 2/20/23 was reviewed. Section D Advance Directives information was blank. There was no documentation that the facility provided Resident 7 with Advance Directive information. On 9/16/25 Resident 8's clinical record was reviewed. Resident 8 was admitted to the facility on [DATE] per the facility's admission Record. A document titled Physician Orders for Life-Sustaining Treatment (POLST) dated 5/13/25 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-18 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to identify a system wide issue identified by the survey team for not providing Advanced Directive information for 13 of 27 sampled residents (Resident 2, 6, 7, 8, 12, 13, 14, 15, 18, 22, 24, 74, 94). This failure had the result for Resident 2, 6, 7, 8, 12, 13, 14, 15, 18, 22, 24, 74 and 94 to not have the opportunity to express wishes for care if capacity for decision making was lost.On 9/16/25 Resident 7's clinical record was reviewed. Resident 7 was admitted to the facility on [DATE] per the facility's admission Record. A document titled Physician Orders for Life-Sustaining Treatment (POLST) dated 2/20/23 was reviewed. Section D Advance Directives information was blank. There was no documentation that the facility provided Resident 7 with Advance Directive information.On 9/16/25 Resident 8's clinical record was reviewed. Resident 8 was admitted to the facility on [DATE] per the facility's admission Record. A document titled Physician Orders for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the facility's policy and procedure for infection control were implemented for seven of seven residents (103,15,113,82,10,140, 4), when:1. Resident 103 was not tested for Covid-19 after exposure to a positive roommate according to facility policy. 2. Licensed Nurse (LN) 35 did not use a precaution gown when administering medications via gastrostomy tube (G-tube, a tube is inserted into the stomach to provide medications and nutrients) to Resident 15 on Enhanced Barrier Precautions (EBP, a precaution that requires usage of gowns and gloves during specific, high-contact care activities).3. LN 36 used her own personal blood pressure device (BP, a fabric blood pressure machine that cannot be properly sanitized) on two residents (Resident 113, 82) and did not clean the BP cuff in between the residents' use.4. LN 37 did not perform hand hygiene in between glove changes when administering medications to Resident 10.5. LN 39 applied gloves…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure informed consent was obtained prior to administering psychotropic medications (drugs that affects brain activities associated with mental processes and behavior) for one of 24 sampled residents (Resident 67). This failure resulted in Resident 67 not informed of the potential adverse consequences associated with the use of these psychotropic medications which could be detrimental to the resident's well-being prior to administration. A review of Resident 67's admission record initiated on 9/16/25, indicated resident was admitted on [DATE] for rehabilitation therapy, physical and occupational therapy with medical history including bipolar disorder (a chronic mental health condition characterized by extreme mood swings between mania (high energy and euphoria) and depression (low mood and lethargy), depression (a common and serious mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide and protect privacy for one resident (Resident 15) during medication administration.This failure had the potential to negatively affect Resident 15's feelings of self-worth and self-esteem.Findings:A review of Resident 15's admission Record indicated the resident was admitted to the facility on [DATE] with a diagnosis of unspecified dementia (a condition that affects mental cognition and memory), aphasia (difficulty understanding or producing speech), dysphagia (difficulty swallowing), and gastrostomy status (a tube inserted into the gastrointestinal tract to provide nutrition and medications).A review of Resident 15's physician orders indicate active orders for .NPO [nothing by mouth] diet.Enteral [tube inserted into stomach] Feed Order. May Crush Medications Unless Contraindicated.On 9/15/25 at 8:37 A.M., an observation and interview was conducted with Licensed Nurse (LN) 35 during Resident 15's medication administration. LN 35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of 24 sampled residents (Residents 67) was free from unnecessary psychotropic medications (drugs that affects brain activities associated with mental processes and behavior) when: 1. Nonpharmacological intervention was not implemented; side effects and behaviors were not monitored for Resident 67's risperidone & oxcarbazepine.2. Resident 67's psychotropic medications were not evaluated on admission for potential dose reduction or discontinuation. These failures resulted in unnecessary psychotropic medications for Resident 67, which had the potential for increased risks associated with psychotropic medication use that include but not limited to sedation, respiratory depression, falls, constipation, anxiety, agitation, abnormal involuntary movements, and memory loss. A review of Resident 67's admission record initiated on 9/16/25, indicated resident was admitted on [DATE] for rehabilitation therapy, physical and occupational therapy with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not provide proper vision treatment and assistive devices for one resident (Resident 18) in a timely manner.This failure had the potential for the resident to not receive timely vision treatment and glasses to maintain his highest practicable physical well-being and quality of life. Findings:Resident 18 was admitted to the facility on [DATE] per the facility's admission Record. On 9/15/25 at 11:11 A.M., An observation and interview was conducted with Resident 18 while inside his room. Resident 18 was sitting in a wheelchair at his bedside, fully dressed, reading a book. Resident 18 was squinting while reading. Resident 18 stated he wore glasses when he read but he did not have any here at the facility. Resident 18 stated he thought his glasses got lost in the ambulance on his way to the facility. Resident 18 stated he was an avid reader, and it was difficult to read his books without his glasses. Resident 18 stated he could not see the clock or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure tap water temperatures were kept within a safe temperature range for one of six resident rooms (Resident 76's room). In addition, the facility failed to check the function of a wanderguard (a wearable wristband, that uses sensors and alarms to prevent residents at risk of wandering, like those with dementia, from leaving a designated safe area in a facility) for one sampled resident (67) per the manufacturer's guideline.This failure had the potential to have unsafe tap water temperature hot enough to scald Resident 7 and to put Resident 67's safety at risk. Findings: Resident 76 was admitted to the facility on [DATE] per the Resident admission Record. On 9/15/25 at 11:44 A.M., an observation and interview was conducted with Resident 76 in her room. Resident 76 stated the water from the bathroom sink faucet was very hot. Resident 76 stated she could not hold her hand under the running water. Resident 76 stated she had told the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · Dcited before2025-09-18 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to manage the care related to intravenous (IV- delivery of fluids, medications, or nutrients into the body's bloodstream, usually through a needle or catheter inserted into a vein) therapy for three sampled residents (90, 124, 4) when:1. A peripherally inserted central catheter (PICC - a long, thin, flexible tube inserted into a vein in the arm and threaded into a large vein near the heart) line dressing was not assessed and changed per the facility's policy for Resident 90 and 124.2. The IV fluid intake was not documented per the facility's policy for Resident 4. This failure had the potential for medical complications related to the residents' IV therapy.1. Per the facility's admission Record, Resident 124 was admitted to the facility on [DATE] with diagnoses that included osteomyelitis (bone infection) of the vertebra (one of the individual bones that stack up to form the backbone).On 9/16/25 at 3:00 P.M., a concurrent interview and record review were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the controlled drug records (CDR, records that are kept for drugs with high abuse potential) reconciled with the electronic medication administration record (EMAR) for four sampled residents (Resident 62, 92, 88, and 142). In addition, a controlled medication prescribed to Resident 62 could not be accounted for when it was wasted without a second nurse signature.This failure had the potential for the residents' (Resident 62, 92, 88, and 142) controlled drugs to be diverted (when a medication is taken for use by someone other than whom it is prescribed). Findings:1. A review of Resident 62's admission Record indicated the resident was admitted to the facility on [DATE] with a diagnosis of displaced comminuted fracture of shaft of right femur (break in the bone of the right leg). A review of Resident 62's physician orders indicated an order for oxycodone (a controlled pain medication) 5 milligram (mg) oral capsule on 8/6/25 for moderate to severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the provider responded to the interim medication regimen review recommendations by the pharmacist for one (Resident 67) of 24 sampled residents. This failure resulted in unnecessary medications and inappropriately monitored medications for the Resident 67.A review of Resident 67's admission record initiated on 9/16/25, indicated resident was admitted on [DATE] for rehabilitation therapy, physical and occupational therapy with medical history including bipolar disorder (a chronic mental health condition characterized by extreme mood swings between mania (high energy and euphoria) and depression (low mood and lethargy), depression (a common and serious mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest in activities that were once pleasurable) & dementia (a general term for a group of brain disorders that cause a progressive decline in cognitive abilities, including: Memory, Thinking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent. The facility's medication error rate was 15.5 percent. Five (5) medication errors were observed, a total of 33 opportunities, during the medication administration process for three (3) of eleven randomly observed residents (Resident 113, 10, and 140). As a result, the facility could not ensure medications were correctly administered to all residents.Findings:1. A review of Resident 113's admission Record indicated the resident was admitted to the facility on [DATE] with a diagnosis of cerebral infarction (a condition where blood flow to the brain is interrupted, causing brain tissue to die).On 9/15/25 at 9:05 A.M., an observation of Resident 113's medication administration was conducted with LN 36. LN 36 prepared Resident 113's medication at the medication cart. LN 36 placed aspirin 81 mg (milligrams) 1 oral tablet that was enteric coated into a clear medication cup. LN 36…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were stored according to acceptable standards of practice in four of eleven sampled medication carts when:1. A crash cart (a cart filled with supplies and medication used during a health emergency) did not contain sterile water, ky jelly, and alcohol swabs.2. A treatment cart contained an expired bottle of Derma Pak -its iodoform packing strip (medicated pieces of cloth used to pack inside of wounds to promote healing) and Clotrimazole cream (a medicated cream used to treat fungal infections of the skin) for Resident 57 without an active order.3. A medication cart contained Assure Dose glucometer drops with an open date of [DATE].This failure had the potential for medication to have reduced effectiveness and/or medication misuse. Findings:1. A review of the facility's document, undated, titled Crash Cart Checklist, indicated items that should have been included in the facility's crash cart, .Alcohol wipes, Sterile Water,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pneumococcal vaccine was offered to one of five residents (Resident 124).This failure had the potential to put Resident 124 at greater risk in developing pneumococcal due to their comorbidities.Findings:A review of Resident 124's admission Record, Resident 124 was admitted on [DATE] with a diagnosis of Orthopedic aftercare following surgical amputation (cutting off a limb), other comorbidities include diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing).On 9/18/25 at 10:24 A.M., an interview and record review was conducted with the Infection Preventionist Nurse (IP). The IP stated when a new resident was admitted a review of vaccinations through the CAIRS (California vaccine registry) was done to see if the resident needed Pneumococcal vaccination. The IP stated if the resident needed a Pneumococcal vaccination, the physician would be contacted to get orders. The IP reviewed Resident 124's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Covid-19 immunization was offered to one of five residents (Resident 124).This failure had the potential to put Resident 124 at greater risk in developing Covid-19 due to their comorbidities.Findings:A review of Resident 124's admission Record, Resident 124 was admitted on [DATE] with a diagnosis of Orthopedic aftercare following surgical amputation (cutting off a limb), other comorbidities include diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing).On 9/18/25 at 10:24 A.M., an interview and record review was conducted with the Infection Preventionist Nurse (IP). The IP stated when a new resident was admitted a review of vaccinations through the CAIRS (California vaccine registry) was done to see if the resident needed Covid-19 vaccination. The IP stated if the resident needed a Covid-19 vaccination, the physician would be contacted to get orders. The IP reviewed Resident 124's vaccination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review the facility failed to ensure infection control procedures were followed when: A. Staff did not tie plastic trash bags while transporting to the utility room, did not cover the trash bins, and trash bins were overflowing causing a foul smell in the utility room, B. a Licensed Nurse (LN) 2 did not wear a gown for Resident 6 with enhanced barrier precautions (EBP - involves gown and glove use during high-contact resident care activities for residents [example: residents with chronic wounds]) during a wound treatment observation, and, C. Newly admitted residents were not tested for tuberculosis (TB, infectious lung disease) testing upon admission. These failures had the potential for cross contamination and spread of infection between residents and staff. Findings: A. On 5/28/25 at 11:20 A.M., an observation was conducted in the utility room near nurses' station 1. A certified nursing assistant (CNA) went to the utility room with untied clear plastic bag…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan related to behaviors for one of three sampled residents (Resident 1). As a result, Resident 1's needs, goals and interventions were not addressed or communicated to staff members for continuity of care. Findings: Resident 1 was admitted to the facility on [DATE], per the admission Record. An interview was conducted on 5/21/25 at 3 P.M. with Resident 1. Resident 1 reported multiple staff problems, including a Licensed Nurse (LN 1) who made a medication error, and a Dietary Services Manager (DSS), who failed to provide her food preferences. Resident 1 stated she had reported the incident with LN 1 to a charge nurse, and requested LN 1 not be assigned to her. Resident 1 stated she preferred to work with the Registered Dietitian (RD) instead of the DSS. A record review was conducted. Resident 1's Brief Interview for Mental Status (BIMS), dated 3/14/25, indicated intact cognition. A concurrent interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-18 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility documents review, the facility failed to take the resident (Resident 1) back after Resident 1 signed out for an out on pass (OOP, leave of absence) with a physician ' s order, for one of three sampled residents reviewed for residents discharged against medical advice (AMA, when a patient checks himself out against the advice of his doctor). As a result, Resident 1 was discharged against medical advice on 2/8/25. This failure was an unsafe discharge and had the potential to compromise Resident 1 ' s health, safety and well-being. Cross Reference F 655 and F 689. Findings: On 2/10/25 and 2/12/25, the Department received complaints related to admission, transfer and discharge rights. On 2/18/25, an unannounced onsite to the facility was conducted. Resident 1 was admitted to the facility on [DATE], with diagnoses which included paraplegia (loss of movement and/or sensation, to some degree, of the legs), osteomyelitis (inflammation of bone or bone marrow, usually due to infection) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-18 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to develop a baseline care plan (detailed plan with information about a resident's treatment, goal, and interventions) for one of three sampled residents related to a resident ' s (Resident 1) multiple episodes of leaving the facility and non-compliance to the ordered duration of hours while out on pass (OOP, therapeutic leave of absence). This failure had the potential for Resident 1 to not be educated on the risk and benefits of leaving the facility, and his non-compliance with the ordered duration of hours while OOP was not addressed. Cross Reference F 622 and F 689. Findings: On 2/10/25 and 2/12/25, the Department received complaints related to admission, transfer and discharge rights. On 2/18/25, an unannounced onsite to the facility was conducted. Resident 1 was admitted to the facility on [DATE], with diagnoses which included paraplegia (loss of movement and/or sensation, to some degree, of the legs), osteomyelitis (inflammation of bone or bone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to implement their policy related to signing residents out (out on pass- OOP, leave of absence) for one of three sampled residents (Resident 1) when staff did not consistently obtain a physician ' s order for an out on pass, assessed, and documented in his clinical record the time Resident 1 returned from out on pass and, consistently signed the OOP form. This failure had the potential to compromise Resident 1 ' s health, safety and well- being. Cross Reference F 622 and F 655. Findings: On 2/10/25 and 2/12/25, the Department received complaints related to admission, transfer and discharge rights. On 2/18/25, an unannounced onsite to the facility was conducted. Resident 1 was admitted to the facility on [DATE], with diagnoses which included paraplegia (loss of movement and/or sensation, to some degree, of the legs), osteomyelitis (inflammation of bone or bone marrow, usually due to infection) and pressure ulcer (bed sores), per the facility's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of four licensed nurses (LN 1 and LN 4) who administered medications to residents were verified as competent (a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions successfully) to perform medication administration/medication management. This deficient practice had the potential for medications to be administered to Resident 1 and other residents in an unsafe manner. Findings: A review of Resident 1 ' s admission Record indicated he was admitted on [DATE] with the diagnosis of low back pain. On 1/10/25 at 1:35 P.M., an interview was conducted with LN 3. LN 3 stated all LNs should be evaluated for competency to administer medications in a safe manner to residents. LN 3 stated, It ' s not like we ' re passing out candy. A review of Resident 1 ' s physician order dated 10/18/24 and medication administration record (MAR) dated 1/10/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) received his routine pain medication as ordered. This failure had the potential for Resident 1 to experience pain. Findings: A review of Resident 1 ' s admission Record indicated he was admitted on [DATE] with the diagnosis of low back pain. On 1/10/24 at 1:26 P.M., an interview was conducted with Resident 1 ' s family member (FM) 1. FM 1 stated there was difficulty receiving Resident 1 ' s scheduled pain medication on time. FM 1 stated Resident 1 would often text her to let her know he had not received his scheduled pain medication. FM 1 stated she would have to come to the facility to make sure Resident 1 received his pain medication. A review of Resident 1 ' s physician order dated 10/18/24 and medication administration record (MAR) dated 1/10/25, indicated the resident was to receive Norco (hydrocodone-acetaminophen) oral tablet 5-325 milligrams (a controlled pain medication [a drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered care plan for anticoagulant use (a medication that thins the blood, in order to prevent blood clots from forming or becoming larger) for one of three residents, (Resident 1) reviewed for comprehensive care plans. This failure had the potential for staff to provide inconsistent care, and to put Resident 1 at a higher risk of bleeding. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses which included encephalopathy (a disease that affects brain function), per the facility ' s admission Record. Resident 1 ' s clinical record was reviewed on 12/23/24: According to the physician orders, dated 12/11/24, administer enoxaparin (a medication used to prevent blood clots from forming in the blood vessels of the legs), injection, 40 milligrams/0.4 milliliters once a day for deep vein thrombosis (blood clots in the legs) prevention. According to the nurses note, dated 12/12/24 at 9:41 A.M., Resident 1 was sent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure respect and dignity was provided to a resident (Resident 1) when Certified Nursing Assistant (CNA) 1 did not render Resident 1's request of a clean bowl for her breakfast cereals and pointed at Resident 1 to have thrown cereals into bathroom toilet bowl. As a result, Resident 1 felt disrespected and was upset with the incident. In addition, this failure had the potential for Resident 1 to feel low self-esteem. Cross Reference to F 812. Findings: On 12/17/24, the Department received a complaint related to residents' rights. On 12/17/24, an unannounced visit to the facility was conducted. A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE]. A review of Resident 1's minimum data set (MDS - a federally mandated resident assessment tool), dated 11/4/24, Resident 1 had a Brief Interview for Mental Status (BIMS, ability to recall) score of 15/15, (a score of 13 to 15 suggests the patient is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure safe and sanitary measures were met while preparing and distributing food for a resident (Resident 1), when Certified Nursing Assistant (CNA) 1 discarded cereals into the toilet bowl and did not flush the toilet bowl in Resident 1's bathroom. This finding had the potential to expose Resident 1 and her roommate to unsafe and unsanitary food practices that could lead to illness and infection. Cross Reference to F 550. Findings: On 12/17/24, the Department received a complaint related to residents' rights. On 12/17/24, an unannounced visit to the facility was conducted. A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included Sjogrens's syndrome (autoimmune disorder, in which the immune cells mistakenly attack and destroy healthy cells). A review of Resident 1's minimum data set (MDS - a federally mandated resident assessment tool), dated 11/4/24, Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, that facility failed to maintain required temperature range between 71 to 81 Fahrenheit (°F) with resident rooms in 44 of 68 random rooms inspected. Based on observation, interview, and record review, the facility failed to ensure resident room temperatures were kept at a comfortable and homelike level for 44 of 68 rooms inspected. This deficient practice had the potential for residents to feel uncomfortable. Findings: On 11/25/24 received a complaint related to the facility's physical environment, complaint of no heat in the facility and it was very cold. On 11/26/24 at 9:05 A.M., a concurrent observation and interview was conducted with Resident 2. Resident 2 was observed with three blankets in her bed. Resident 2 stated It was cold here in the middle of the night. Resident 2 stated she have thick blankets, padding under her bed and two blankets tow keep her warm On 11/26/2024 at an observation and interview was conducted with the Maintenance Assistant (MA).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed ensure a Peripherally Inserted Central Line catheter ( PICC- a long ,flexible tube inserted into a vein the arm use to deliver medications, fluid, blood directly to the heart) was kept flushed (pushing any residual medication or fluid through the intravenous line) for one of two sampled residents (Resident 1) for intravenous therapy. This failure had the potential for Resident 1 to have a clogged Picc line and an infection that would affect Resident 1 ' s health condition and or decline. Findings: The Department received a complaint related to quality of care and treatment on 10/7/24. An unannounced visit to the facility was conducted on 10/18/24. Resident 1 was admitted to the facility on [DATE] with diagnoses that included protein-calorie malnutrition (a nutritional status in which reduced availability of nutrients leads to body changes in body composition and function) and functional quadriplegia (paralysis of all four limbs and the body from the neck…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate and implement care plans for two of two residents reviewed for care plans (Residents 1 and 2). This failure had the potential for staff to not be aware of the care needs for the residents. Findings: 1. Resident 1 was admitted to the facility on [DATE] with diagnoses to include an amputation (surgical removal), per the admission Record. On 10/2/24 at 1:38 P.M., an interview was conducted with Licensed Nurse (LN) 1. LN 1 stated she had provided wound care to Resident 1 and was familiar with her care. LN 1 stated Resident 1 was admitted for treatment of the stump so the surgical site could heal. Per LN 1, Resident 1 did not follow instructions to avoid pressure to the stump so it would heel. LN 1 stated she had gone into Resident 1 ' s room several times and had seen her resting the stump on the bed, with the wound in contact with the mattress and bedding. On 10/2/24, a record review was conducted. A Nurses progress note, dated 9/25/24 at 2:13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure nursing staff provided and documented treatment of wounds for two of two residents reviewed for wound care (Residents 1 and 2). As a result, Residents 1 and 2 were at risk for worsening skin conditions. Findings: 1. Resident 1 was admitted to the facility on [DATE] with diagnoses to include an amputation (surgical removal), per the admission Record. On 10/2/24 at 1:38 P.M., an interview was conducted with Licensed Nurse (LN) 1. LN 1 stated she had provided wound care to Resident 1 and was familiar with her care. LN 1 stated Resident 1 was admitted for treatment of the stump so the surgical site could heal. Per LN 1, Resident 1 had fallen on the stump while in the facility, and had developed a small wound on the stump, below the surgical site. LN 1 stated the doctor had written new orders for staff to treat the known surgical site on the stump, as well as the new wound. Per LN 1, Resident 1 also had a rash on her buttocks due to moisture, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility ' s Licensed Nurses (LNs) failed to complete a neurological examination (neuro check, evaluation of a patient ' s central nervous system that may include the use of lights, reflex hammers, and an example is checking the blood pressure) for Resident 1 after a Certified Nursing Assistant (CNA) 1 witnessed another resident (Resident 2) incurred physical assault to Resident 1. This failure resulted to incomplete monitoring of Resident 1 and the potential of Resident 1 ' s decline after he was physically assaulted. Findings: On 10/7/24, the Department received a facility reported incident (FRI) related to Resident-to-Resident Abuse. On 10/16/24, an unannounced visit to the facility was conducted. Resident 1 was admitted to the facility on [DATE], with diagnoses which included traumatic bleeding of the cerebrum after a fall, per the facility's admission Record. On 10/16/24, a review of Resident 1's history and physical (H&P) completed by the attending physician,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a resident was provided care and treatment in accordance with professional standards of practice for one of three sampled residents (Resident 1), identified as high fall risk when; 1. staff failed to implement fall preventions for Resident 1, 2. a Licensed Nurse (LN 1) failed to complete a neurological examination (neuro check, evaluation of a patient ' s central nervous system that may include the use of lights and reflex hammers) for Resident 1 after an unwitnessed fall, and failed to communicate to the incoming shift nurse about Resident 1 ' s fall, and 3. LN 1 failed to notify Resident 1 ' s responsible party (RP) of fall incident. These failures resulted to Resident 1 ' s fall, incomplete monitoring of Resident 1, and the resident ' s RP was not made aware of Resident 1 ' s fall. Findings: On 9/5/24, the Department received a complaint related to quality of care. On 9/16/24, an unannounced visit to the facility was conducted. Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to complete a new preadmission screening and resident review (PASARR) when a resident received a new mental illness diagnosis for 2 (Resident #11 and Resident #35) of 4 sampled residents reviewed for PASARR. Findings included: A facility policy titled, admission Criteria, revised 03/2019, revealed, 9. All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) process. 1. An admission Record revealed the facility originally admitted Resident #35 on 02/03/2022. According to the admission Record, the resident received diagnoses of schizophrenia and anxiety disorder on 07/14/2022. An annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/05/2024, revealed Resident #35 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident had severe cognitive impairment. The MDS indicated the resident was not evaluated by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to develop a person-centered care plan for 2 (Resident #16 and Resident #38) of 4 sampled residents reviewed for accidents and respiratory care. Specifically, the facility failed to care plan the use of bed rails and supplemental oxygen use for Resident #16 and failed to care plan the use of bed rails for Resident #38. Findings included: A facility policy titled, Care Plans, Comprehensive Person-Centered, revised 03/2022, indicated, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Policy Interpretation and Implementation 1. The interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident. 1. An admission Record revealed the facility readmitted Resident #16 on 06/26/2024. According to the admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to have physician orders for the use of supplemental oxygen for 1 (Resident #16) of 3 sampled residents reviewed for respiratory care. Findings included: A facility policy titled, Oxygen Administration, revised 10/2010, specified, 1. Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. An admission Record revealed the facility readmitted Resident #16 on 06/26/2024. According to the admission Record, the resident had a medical history that included diagnoses of Alzheimer's disease, Parkinson's disease, hypertensive heart and chronic kidney disease with heart failure, and atrial fibrillation. Resident #16's Order Summary Report, for active orders as of 07/03/2024, revealed no order for the use of supplemental oxygen. An observation on 07/01/2024 at 10:24 AM revealed Resident #16 lying in bed on their right side, with supplemental oxygen on by way of a nasal cannula set at one liter. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure an assessment was completed and informed consent and a physician order was obtained for the use of bed rails for 1 (Resident #16) of 3 sampled residents reviewed for accidents. Findings included: A facility policy titled, Bed Safety, revised 08/2022, indicated, The use of bed rails is prohibited unless the criteria for use of bed rails have been met. The policy indicated, 2. Prior to the installation or use of a side or bed rail, alternatives to the use of side or bed rails are attempted. Alternatives may include: a. roll guards; b. foam bumpers; c. lowering the bed; and/or d. use of concave mattresses to reduce rolling off the bed. 3. If attempted alternatives do not adequately meet the resident's needs the resident may be evaluated for the use of bed rails. This interdisciplinary evaluation includes: a. an evaluation of the alternatives to bed rails that were attempted and how these alternatives failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure routine, scheduled pain medication was available in the facility for administration for 1 (Resident #73) of 2 sampled residents reviewed for pain management. Findings included: A facility policy titled, Pharmacy Services Overview, revised 04/2019, specified, The facility shall accurately and safely provide or obtain pharmaceutical services, including the provision of routine and emergency medications and biologicals, and the services of a licensed consultant pharmacist. The policy specified, 4. Residents have sufficient supply of their prescribed medications and receive medications (routine, emergency or as needed) in a timely manner. An admission Record revealed the facility admitted Resident #73 on 05/24/2023. According to the admission Record, the resident had a medical history that included diagnoses of spinal stenosis (space inside the spine is too small that can cause pressure on the spinal cord and nerves), acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, manufacturer guideline review, and facility policy review, the facility failed to have a medication error rate less than 5%. The facility had 3 medication errors out of 30 opportunities, which yielded a medication error rate of 10% for 2 (Resident #30 and Resident #71) of 5 residents observed for medication administration. Findings included: A facility policy titled, Administering Medications, revised 04/2019 indicated, Medications are administered in a safe and timely manner, and as prescribed. Per the policy, 9. The individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dose, right time and right method (route) of administration before giving the medication. 1. The manufacturer guidelines titled, Instructions for Use for Admelog SoloStar insulin pen, revised 11/2019, specified, Step 3: Do a safety test. Always do a safety test before each injection to: * Check your pen and the needle to make sure they are working properly. * Make sure that you get the correct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to follow infection control procedures for the storage of respiratory equipment for 1 (Resident #16) of 3 sampled residents reviewed for respiratory care. Findings included: An undated facility policy titled, Departmental (Respiratory Therapy) - Prevention of Infection, indicated, 8. Keep the oxygen cannula and tubing used PRN [pro re nata, which meant as needed] in a plastic bag when not in use. The policy indicated for Infection Control Considerations Related to Medication Nebulizers/Continuous Aerosol, 7. Store the circuit in plastic bag, marked with date and resident's name, between uses. An admission Record revealed the facility readmitted Resident #16 on 06/26/2024. According to the admission Record, the resident had a medical history that included diagnoses of Alzheimer's disease, Parkinson's disease, hypertensive heart and chronic kidney disease with heart failure, and atrial fibrillation. An observation on 07/01/2024 at 10:24 AM revealed Resident #16 lying in bed on their right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, facility policy review, the facility failed to ensure the influenza vaccine was offered to 1 (Resident #69) of 5 sampled residents reviewed for immunizations. Findings included: A facility policy titled, Influenza Vaccine, revised 03/2022, specified, 1. Between October 1st and March 31st each year, the influenza vaccine shall be offered to residents and employees, unless the vaccine is medically contraindicated or the resident or employee has already been immunized. An admission Record revealed the facility admitted Resident #69 on 03/11/2022. According to the admission Record, the resident had a medical history that included diagnoses of hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (a stroke) affecting left non-dominant side, and dementia. A significant change in status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/24/2024, revealed that Resident #69 had a brief interview for mental status (BIMS) score of 2, which indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, inteview and record review, the facility failed to develop care plans for two residents (1,2) following a resident-resident altercation. This failure had the potential for increased risk of abuse for Resident 1 and Resident 2. Findings: A report of a resident-resident altercation was received in the district office on 6/13/24. An unannounced on-site visit to the facility was conducted on 6/20/24. Resident 1 was admitted to the facility on [DATE] with diagnoses that included Bi-Polar disorder (a disorder of wide mood swings) and dementia (a complex memory loss disorder) per the facility admission Record. A concurrent observation and interview of Resident 1 was conducted on 6/20/24. Resident 1 was sitting on her bed and had just finished lunch. Resident 1 was interviewed using a translation phone as Resident 1 spoke only Mandarin Chinese. According to the translator, Resident 1 stated she was ok, felt safe, doesn't remember much of the incident. A review of Resident 1's medical indicated no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the call light was answered in a timely manner for one of one Resident ' s (1). This failure had the potential for Resident 1 ' s needs to not be accommodated. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included muscle weakness,and difficulty in walking per the facility ' s admission Record. An observation was conducted on 5/28/24 at 12:15 pm of Resident 1. Resident 1 was reclining in bed, eating lunch. Resident 1 stated, Call lights can take 1, 2, 3 hours to be answered. An interview was conducted on 5/28/24 at 12:30 P.M. with Resident 2. Resident 2 stated, Call lights can take up to 3 hours (to be answered). A review of the facility ' s Resident Council Meeting Minutes from March 2024, April 2024 and May 2024 was conducted on 5/28/24 at 1:30 P.M. The April minutes indicated a council concern that call lights take too long. An interview was conducted on 5/28/24 at 1 P.M. with the Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review the facility failed to prevent cross contamination of the resident ice scoops stored at the water/ice stations for two of twnursing stations, when the ice scoops were not covered or contained from the environment. As a result, residents were at risk of ingesting contaminated ice, which had the potential of causing gastrointestinal infections. Findings: On 5/23/24, an unannounced visit was made to the facility. During initial tour on 5/23/24 at 11:23 A.M., of the Acadia unit, an ice chest with two covered pitchers of fresh water on a metal cart was observed next to the nursing station. A clear plastic bin was to the right of the ice chest, which contained a clear plastic ice scoop. The ice scoop was face up and the clear plastic bin was uncovered, exposing the ice scoop to the environment. During initial tour on 5/23/24 at 11:42 A.M., of the Oceana unit, an ice chest with three covered pitchers of fresh water on a metal cart was observed next to the nursing station. A clear plastic bin was to the right of the ice chest, which contained a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Resident 1 received only medications prescribed for him. This failure had the potential for Resident 1 to have an adverse reaction to the incorrect medications administered. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included chronic congestive heart failure (the heart does not pump blood effectively); chronic respiratory failure (lungs can ' t exchange gases properly); and Marfan Syndrome (a disorder that affects connective tissue) per the facility ' s admission Record. There was no psychiatric diagnosis. No observational opportunity was available for Resident 1 as he had been discharged from the facility. On 1/25/24 at approximately 5 P.M., Resident 1 was administered two (2) 200 milligram (mg) tablets of Seroquel (a medication used to treat psychiatric disorders). An interview was conducted on 4/4/24 at 9:30 A.M. with the director on nursing (DON). The DON stated, The medication was given by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physicians orders related to hypertension (blood pressure) management for one of three Residents (1). This failure had the potential for Resident 1 to have elevated blood pressure. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included essential (primary) hypertension (high blood pressure not related to a medical condition) per the facility's admission Record. An observation and concurrent interview of Resident 1 was conducted on 10/10/23 at 3:30 P.M. Resident 1 was relaxing in bed and watching videos on her computer. Resident 1 stated,I sometimes don't get my medications and sometimes my Pressure (BP) is not checked. A review of Resident 1's medical record, including nursing care plans, was conducted on 10/10/23 at 10 A.M. A nursing care plan, dated, 4/6/22, indicated, .the resident is diagnosed with hypertension (HTN) and uses medication: Clonidine, Amlodipine, Metropolol and Lisenpril; give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan related to cardiac pacemaker incision site for one of three residents (Resident 1). This failure had the potential to cause harm and affect the resident ' s well - being. Findings: Resident 1 was admitted to the facility on [DATE] with diagnosis which included heart failure, chronic atrial fibrillation (longstanding irregular heart rate), and presence of cardiac pacemaker per facility Face Sheet. On 8/16/23 at 10:54 A.M., a concurrent interview and record review of Resident 1 ' s care plan record was conducted with the Treatment Nurse (TN). The TN stated Resident 1 was admitted with a cardiac pacemaker incision site. The TN further stated, there should have been a care plan which would include skin integrity for Resident 1 on admission. The TN stated, there was no documented evidence that a comprehensive care plan was developed to address Resident 1 ' s cardiac pacemaker incision site. The TN acknowledged a care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure staff monitored and provide care to cardiac pacemaker (small device to regulate heart rate implanted under the skin of the chest) incision site for one of three sample residents (Resident 1). This failure had the potential to compromise Resident 1 ' s health and wellbeing. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses of heart failure, chronic atrial fibrillation (longstanding irregular heart rate), and presence of cardiac pacemaker per facility Face Sheet. A review of Resident ' 1 ' s minimum data assessment (MDS- an assessment tool), dated 5/31/23 indicated Resident 1 ' s mental status was impaired. On 8/16/23 at 10:54 A.M., a concurrent interview and record review was conducted with the treatment nurse (TN). The TN stated Resident 1 ' s treatment activity record (TAR, document where treatments are done) did not indicate Resident 1 ' s pacemaker incision site was monitored and cared for from 5/29/23 to 6/15/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-10 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a care plan was revised/updated for one of 17 sampled residents (24) who sustained multiple falls. This failure had the potential for Resident 24 to continue falling. Findings: Resident 24 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included muscle weakness (generalized), difficulty in walking, and dementia (A chronic or persistent disorder of the mental process caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) per the resident's Face Sheet. On 6/7/21 at 11:52 A.M., an observation of Resident 24 was conducted. Resident 24 was sitting in a reclining wheelchair. A wanderguard (a device worn by a resident at risk of wandering by triggering an alarm and can lock monitored doors to prevent the resident leaving unattended) was on Resident 24's right wrist. A tab alarm (A pull-string that attaches magnetically to the alarm with garment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure thorough fall investigations were conducted and resident-specific fall interventions were developed to prevent further incidents of fall for one of three residents (24) reviewed for accidents. These failures had the potential to increase the risk of injuries due to falls for Resident 24. Findings: Resident 24 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included muscle weakness (generalized), difficulty in walking, not elsewhere classified, Dementia (A chronic or persistent disorder of the mental process caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) per the resident's Face Sheet. On 6/7/21 at 11:52 A.M., an observation was conducted on Resident 24. The resident was sitting in a reclining wheelchair. A wanderguard (a device worn by a resident at risk of wandering by triggering an alarm and can lock monitored doors to prevent the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to answer call lights in a timely manner for four of four sampled residents (39,174,176, 280) and six of six confidential residents (CR- 1, 2, 3, 4, 5, 6). This failure had the potential for residents needs not being met. Findings: 1. Resident 39 was admitted to the facility on [DATE] with diagnoses including a fracture of the right humerus (upper arm bone) and fracture of the right shoulder per the facility's face sheet. A review of the MDS (Minimum Data Sheet- an assessment tool) was conducted on 6/9/21. Resident 39 had a BIMS (brief interview for mental status) score of 11 (mildly impaired). An interview was conducted with Resident 39 on 6/7/21 at 8:49 A.M. Resident 39 stated, Call lights are an issue as staff are not responding and I have to wait a long time for assistance to go to the bathroom; 30 minutes or more. 2. Resident 174 was admitted to the facility on [DATE] with diagnoses that included a fracture of the right pelvis per the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure for storing and labeling of house supply medications for one of one treatment cart (1) and two of four medication carts (1, 2) when: 1. Resident 280's medication was not labeled in medication cart # 1; 2. Multiple wound dressing and treatment items were not labeled with an opened date in treatment cart #1; 3. House supply medications in medication cart # 2 had no opened dates and medications of discharged residents were not removed upon discharge from the facility. These failures had the potential for medication error(s) and administration of expired medication(s) to residents. Findings: 1. Resident 280 was admitted to the facility on [DATE] with diagnosis of that included a fracture of the left tibia (a fracture of the bone in the left leg) per the facility's Face Sheet. On 6/9/21, a review of Resident 280's MDS (health status screening and assessment tool), Section C dated 1/20/2020, indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure expired medications and medical supplies were discarded from the medication storage room for one of one medication storage room reviewed. This failure had the potential for administration of expired medications and supplies to be given and used on residents. On 6/8/21, at 3:44 P.M., a joint observation of the medication storage room and interview was conducted with licensed nurse (LN) 70. LN 70 stated, only the LN's had access to the medication storage room. The following expired medications were found: 1. Five (5) unopened bottles of Strawberry Ensure (liquid supplement) with an expiration date of 5/1/21. 2. One hundred sterile starswab II culture tubes (specimen collection swab) with an expiration date of 3/13/21. 3. Fifty four sterile UniTranz - viral transport medium (specimen collection swab) with an expiration date of 12/17/20. 4. Thirty eight sterile blood tubes (collection of blood) with an expiration date of 9/30/2019. 5. One locked Emergency Injectable Kit with an expiration date of 10/20 for the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure hand hygiene was performed when serving meal trays to residents. This failure had the potential to transmit infectious organisms to frail residents. Findings: On 6/7/21 at 12:46 P.M., multiple observations of lunch service were conducted in Arcadia Wing. A resident in room [ROOM NUMBER] was served lunch on a tray by a certified nursing assistant (CNA) 3. CNA 3 took the meal tray into the room. CNA 3 came out of the room, collected another meal tray from the food trolley, proceeded into room [ROOM NUMBER] and placed the meal tray on a resident's tray table. CNA 3 did not perform hand hygiene between serving each meal tray to the residents. On 6/7/21 at 12:55 P.M., a second CNA collected a meal tray from the food trolley and took it in to a resident in room [ROOM NUMBER]. The CNA came out of room [ROOM NUMBER], took another tray from the food trolley and proceeded down the hall into room [ROOM NUMBER]. The CNA did not perform hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat one of 17 sampled residents (19) with dignity and respect when Licensed Nurse (LN 2) shoved a spoonful of crushed medication with applesauce into Resident 19's mouth. This failure had the potential to affect Resident 19's psychosocial well-being. Findings: Resident 19 was admitted on [DATE], with diagnoses which included Anxiety Disorder (A mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) and Unspecified Atrial Fibrillation (An irregular, often rapid heart rate that commonly causes poor blood flow) per the resident's Face Sheet. A review of Resident 19's minimum data set (MDS - assessment tool), dated 3/18/21, was conducted. According to the MDS, Resident 19 had a BIMS (Brief Interview for Mental Status - use to assess a person's mental status) score of 15, which meant the resident's mental status was intact. On 6/7/21 at 3:46 P.M., an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform an accurate assessment to reflect a resident's status for one of four residents (42) reviewed for falls. This failure had the potential to cause Resident 42 harm when the resident's level of consciousness deteriorated after a recent fall. Findings: Resident 42 was re-admitted to the facility on [DATE] with diagnoses that included cerebral infarction (brain bleed), schizophrenia (a mental illness that interferes with the ability to think clearly, see reality from fantasy, and make decisions), and anxiety disorder (increased anxiety that interferes with daily life), per the facility's Resident Face Sheet. A review of the MDS (Minimum Data Set, an assessment tool) was conducted on 6/7/21. Resident 42 had a BIMS (Brief Interview for Mental Status) score of 9 (mildly intellectually impaired). Per the general acute care report from the hospital [name of the hospital] Emergency Department (ED) Records, dated 5/31/21, Resident 42 was sent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide nail trimming assistance in a timely manner for one of three residents (29) reviewed for ADL assistance. This failure had the potential to cause discomfort and injury to Resident 29. Findings: Resident 29 was admitted to the facility on [DATE] with diagnoses which included Hemiplegia (paralysis of one side of the body) and Hemiparesis (another term for hemiplegia) following Cerebral Infarction affecting right dominant side (muscle weakness or paralysis that affect one side of the body from a blockage of an artery [blood vessel] to the brain) per the resident's Face Sheet. A review of Resident 29's Minimum Data Set (MDS - assessment tool), dated 4/2/21, was conducted. The MDS indicated Resident 29 needed total assistance from staff with performing personal hygiene. On 6/7/21 at 8:39 A.M., an observation on Resident 29 was conducted. Resident 29's left foot big toenail, third and fourth toenails were each approximately 2 centimeters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately monitor and document the side effects of a medication for one of one resident (42) reviewed for anti-anxiety medications (medication used to manage anxiety disorder). This failure had the potential to cause Resident 42 harm because of inaccurate assessments of medication side effects. Findings: Resident 42 was re-admitted to the facility on [DATE] with diagnoses that included cerebral infarction (brain bleed), schizophrenia (a mental illness that interferes with the ability to think clearly, see reality from fantasy, and make decisions), and anxiety disorder (increased anxiety that interferes with daily life), per the facility's Resident Face Sheet. On 6/8/21 at 8:52 A.M., an observation of breakfast service was conducted beside the Nurses Station in Arcadia Wing. Resident 42 sat in a wheel chair with a tray table in front of her. Resident 42's eyes were closed and leaned face forward onto her tray table, and almost into her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently provide preventative skin measures for one of two residents (29) reviewed for pressure ulcer (An area of damaged skin caused by staying in one position for too long) when: - Resident 29 was not turned or repositioned every two hours - Resident 29's pressure relieving mattress was not programmed in accordance to the physician's order. These failures had the potential for Resident 29 to develop pressure ulcer. Findings: Resident 29 was admitted to the facility on [DATE] with diagnoses which included Hemiplegia (paralysis of one side of the body) and Hemiparesis (another term for hemiplegia) following Cerebral Infarction affecting right dominant side (Muscle weakness or paralysis that affect one side of the body from a blockage of an artery [blood vessel] to the brain) per the resident's Face Sheet. A review of Resident 29's care plan titled At Risk for Skin Integrity ., dated 10/20/18, was conducted. According to the care plan,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a licensed nurse (LN) followed the facility's policy and procedure prior to administering via gastric tube (G-tube- a gastric tube inserted through the belly directly into the stomach for administration of liquid nourishment, fluids and medications) medications for two of two residents (29, 701) observed for tube feeding. This failure had the potential for residents to further developed medical complications. Findings: 1. Resident 29 was admitted to the facility on [DATE] with diagnoses that included Viral Pneumonia (an infection of the lungs) and Dysphagia (a difficulty with swallowing) per the facility's face sheet. On 6/9/21, a review of Resident 29's MDS (minimum data set - a health status screening and assessment tool), dated 3/12/21, indicated Resident 30's BIMS Summary Score (test for cognitive function) was 0 out of 15 (severely impaired). On 6/9/21, at 9:30 A.M., an observation of medication administration with LN 73 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HUDSON RIVER OPCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/05/2021
BAY BRIDGE CAPITAL PARTNERS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/05/2021
KYLE, MARKIndividualCONTRACTED MANAGING EMPLOYEEsince 01/01/2017
PEPIN, AUSTINIndividualW-2 MANAGING EMPLOYEEsince 05/26/2023
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.4M
Net patient revenuemost recent cost report
-6.4%
Operating marginrevenue minus expenses
$967K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 5%Medicare 15%Other / private 80%

This home reported $967K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$471per resident / day
operating cost
$14,323per month
≈ monthly operating cost
$443per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555323. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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