Ocean Ridge Post Acute
3850 E. Esther St., Long Beach, CA 90804 · For profit - Limited Liability company · 99 certified beds · (562) 498-3368 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (94) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $58,032 in federal fines (most recent 2024-04-12)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.8% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.0% | 4.0% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 11.4% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.6% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 6.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.7% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.3% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 1.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.6% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.1% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.7% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.0% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.84 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.89 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 110 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 123 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.94 therapist hours per resident per day in 2026Q1 — more than 96% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.2%CMS range 32.9–53.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.7–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 88.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.5–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.58 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 89.3 residents a day — about 90% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.72 hrs/resident/day on weekends vs 4.13 on weekdays — 10% thinner on weekends. RN hours go from 0.31 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
94 citations, most serious first. The 12 most serious are shown; the remaining 82 are one tap away and print in full.
- Immediate jeopardy · J2023-08-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 1), received routine hemodialysis (HD, a treatment to filter wastes, water, and balance essential minerals such as potassium, sodium, and calcium in the blood) three times a week (TTS or Tuesdays, Thursdays, and Saturdays) as ordered by the primary medical doctor (PMD). Resident 1 last received HD from a general acute care hospital (GACH) on [DATE]. The facility failed to: 1. Conduct an Interdisciplinary Team (IDT, (a group of health professionals with various expertise) meeting after Resident 1 refused HD on Saturday, [DATE] per the facility ' s policy and procedure. 2. Notify the dialysis (a treatment process for people whose kidneys are failing) center (DC) that Resident 1 refused HD treatment on [DATE]. 3. Implement the physician ' s order for Resident 1 to receive HD care, treatment, and services on Tuesday, [DATE] from an off-site dialysis center. 4. Notify Resident 1 ' s PMD of the missed HD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-08-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Licensed Vocational Nurse (LVN 1) notified the facility's Medical Director (MD) of the resident's abnormal blood test of [NAME] Blood Count ([WBC] part of the immune system that protects the body from infection, normal range 4,000 - 11,000 cells per microliter [cells/ul] a unit of measurement), laboratory blood test results, in accordance with their policy and procedure (P/P), titled Lab and Diagnostic Test Results- Clinical Protocol, and Emergency and/or Alternative Physician Care, that stipulated, if the attending or covering physician does not respond to immediate notification within an hour, the nursing staff should contact the MD, when the resident's physician did not respond to LVN 1's notification of abnormal laboratory test result, for one of three sampled residents (Resident 1). This deficient practice resulted in a delay of Resident 1's evaluation and treatment, and an increase of Resident 1's WBCs from 15.90 cells/ul on 11/5/2021…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-26 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to improve or maintain range of motion (ROM, full movement potential of a joint) for one of six sampled residents (Residents 61) with ROM concerns by failing to: 1. Ensure Resident 61's Restorative Nursing Aide (RNA, nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) program was appropriately modified to maintain and improve Resident 61's right arm ROM. 2. Ensure RNA 1 provided active assistive ROM (AAROM, movement at a given joint with a person's own effort and assistance from an external force or another person) exercises to Resident 61's both legs during an RNA session in accordance with physician's orders. These failures had the potential for Resident 61 to experience a further decline in ROM resulting in contracture (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-26 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medically related social services (professional interventions provided by social workers to help residents manage the emotional, social, and financial impacts of illness) for two of six sampled residents (Resident 19 and Resident 45) failing to:A. Ensure Resident 19 was seen by podiatrist (a medical specialist focused on diagnosing, treating, and rehabilitating conditions related to the foot, ankle, and lower leg) as requested.B. Ensure Resident 45 was seen by ophthalmologists (a medical specializing in comprehensive eye and vision care, including medical and surgical treatment) in three months as recommended. These failures had the potential to result in delay in the delivery of care and services.Findings:A. During a review of Resident 19's admission record, the admission record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (the blood supply to part of the brain is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to:Ensure clean linen carts were accessed only by facility staff.Implement the facility's Policy and Procedure (P&P) titled Departmental (Environmental Services) - Laundry and Linen, which indicated all soiled linens and medical devices must be placed in the laundry area, in a covered laundry hamper which can contain the moisture.These failure had the potential to increase the risk of infection and cross-contamination (the transfer of bacteria, viruses, microorganisms, or other harmful substances from one surface to another through improper or unsanitary equipment, procedures, or products) among facility staff and residents. Findings: A. During an observation on 3/23/2026 at 10:09 a.m., a resident was observed accessing the clean linen cart located in front of room [ROOM NUMBER] without staff assistance. During an interview on 3/24/2026 at 1:13 p.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated clean linen carts should only be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-26 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain staff documentation of screening, education, offering, and current Coronavirus Disease 2019 ([COVID-19] a new infectious viral disease that could cause respiratory illness) vaccination status for all licensed practitioners.These failures had the potential to increase the risk of transmission of COVID-19 and other respiratory infections to all residents.Findings:During a concurrent interview and record review on 3/26/2026 at 9:59 a.m. with the Infection Preventionist (IP), the facility updated 2025-2026 COVID-19 vaccine acceptance/declination forms, undated, were reviewed. The IP stated all individuals who provide care or have contact with residents, including the licensed practitioners, are considered staff, and the facility should encourage staff to receive COVID-19 immunization, including providing screening, education, offering vaccination, and maintaining documentation of vaccination status. The IPN stated she did not document or maintain COVID-19 vaccination status for licensed practitioners including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to formulate Advance Directives ([AD]-written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) and Physician Orders for Life-Sustaining Treatment ([POLST]- a medical order that helps give people with serious illness more control over their care during a medical emergency) correctly in the medical records of two of 14 sampled residents (Resident 1 and Resident 13) by not:A. Ensuring the AD and the POLST were signed by a designated Responsible Party (RP) for Resident 1.B. Identifying a designated Resident Representative for Resident 13. These failures had the potential to result in delays of care and treatment and/ or inadvertently missed health care wishes/ decisions of the residents during emergencies, end of life, and changes in condition. Findings: A. During a review of Resident 1's admission Record, the admission Record indicated, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Case Manager (CM) reported one of six sampled resident's (Resident 51) multiple refusals for Orthopedic (specialty area in medicine referring to the management of the muscles, bones, and their connective structures) follow up appointments to the physician. This deficient practice resulted in a delay of Resident 51's care and had the potential for worsening of Resident 51's left shoulder and left ankle fractures, delayed healing, and a decline in mobility (ability to motion, range of motion (ROM, full movement potential of a joint), activities of daily living (ADL, basic activities such as eating, dressing, toileting), physical comfort and psychosocial well-being. Findings:During a review of Resident 51's admission Record, the admission Record indicated Resident 51 was admitted to the facility on [DATE] with diagnoses including systemic involvement of connective tissue (group of disorders where the immune system attacks its own…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five sampled residents (Resident 10 and Resident 12) were free from unnecessary psychotropic (any drug that affects brain activity related to mental processes and behavior) medications by failing to:1.Ensure Resident 10 had an appropriate diagnosis before starting treatment with Xanax [(generic name - alprazolam) a prescription medication that slows down brain activity which helps reduce anxiety (constantly feeling worried and nervous)]. 2.Ensure Resident 12 had an appropriate diagnosis before starting treatment with Depakote [(generic name - valproic acid or divalproex sodium) a prescription medication that helps calm overactive brain activity which helps control seizures (sudden bursts of abnormal electrical activity in the brain), stabilizes mood, and sometimes prevents migraines (a severe, strong, and throbbing headache that affects an individual's ability to function)].These failures had the potential to place Resident 10 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record, the facility failed to ensure a Minimum Data Set ([MDS] - a resident assessment tool) assessment was completed accurately for three of 23 sampled residents (Resident 10, 12, and 19) by failing to:1. Ensure Resident 10 and Resident 12's mental health diagnoses was reflected in the resident assessment.2. Ensure Resident 19's dental health status was reflected in the resident assessment.This deficient practice resulted in incorrect data being transmitted to the Centers for Medicare and Medicaid Services (CMS) and had the potential to negatively affect the plan of care and delivery of care and services for Resident 10, 12, and 19.Findings: A. During a review of Resident 10's admission Record, the admission Record indicated the facility admitted Resident 10 on 9/4/2024 and was readmitted on [DATE] with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), schizophrenia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure four of 23 sampled residents (Residents 3, 10, 11, and 12) Preadmission Screening and Resident Review (PASARR) were reassessed appropriately by:Failing to ensure Resident 3 was reassessed for PASARR Level II upon readmissionFailing to ensure PASARR Level I was resubmitted when Resident 10 and Resident 12 had a new medication and diagnosis.Failing to ensure PASARR Level I was followed through with and reassess Resident 11's PASARR Level II upon admission. This deficient practice placed Residents 3, 10, 12 and 11 at risk of not receiving necessary care and services they need. Findings: a) During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities) schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and depression (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement an individualized care plan with measurable objectives, timeframes, and interventions for 2 of 3 Residents (Residents 51 and 19) by failing to:Develop a comprehensive care plan and conduct an Interdisciplinary Team (IDT, team of health care professionals that work together with the resident and or resident's representative to prioritize the resident 's needs and goals) meeting for Resident 51 who had a left shoulder and left ankle fracture (broken bone) and refused multiple times to follow up with orthopedic (branch of surgery concerned with conditions involving the muscles and bones) appointments per physicians recommendations.Develop and implement a comprehensive person-centered care plan for Resident 19's dental health status.These failures had the potential to negatively affect the delivery of necessary care and services. For Resident 51, this failure had the potential to lead to contracture (loss of motion of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 82 citations
- Potential for harm · Dcited before2026-03-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the comprehensive person-centered care plan was revised, updated, and reflected ophthalmologist (a medical professional specializing in comprehensive eye and vision care, including medical and surgical treatment) recommendations for one of seven sampled residents (Resident 45).This failure had the potential to result in Resident 45's vision worsening due to dry eyes and increased Intra Ocular Pressure (IOP- a measurement of the fluid pressure inside the eye). Findings:During a review of Resident 45's admission record, the admission record indicated Resident 45 was admitted to the facility on [DATE] with diagnoses including right eye blindness, muscle weakness, and dysphagia (difficulty swallowing).During a review of Resident 45's History and Physical (H&P), dated 6/24/2025, the H&P indicated, Resident 45 had fluctuating capacity (ability) to understand and make decisions.During a review of Resident 45's Minimum Data Set (MDS-a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and care in accordance with professional standards of practice for one of six sampled residents (Residents 51) by failing to follow up with an orthopedic (specialty area in medicine referring to the management of the muscles, bones, and their connective structures) consultation appointment for Resident 51's left humerus (upper arm bone) and left ankle fractures (broken bone) per consulting physician's recommendations.This deficient practice resulted in Resident 51 not receiving necessary treatment and services to improve mobility (ability to move) and activities of daily living (ADL, basic activities such as eating, dressing, toileting) and had the potential to result in a further decline in Resident 51's left arm and left ankle range of motion (ROM, full movement potential of a joint), unnecessary weightbearing (guidance from a physician limiting the amount of weight a person can put through a specific arm and/or leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 51) who had a left shoulder and a left ankle fracture (broken bone) was:1. Wearing a Controlled Ankle Motion boot (orthopedic device used to immobilize or protect the foot and ankle after an injury or surgery) during transfers (moving from one place to another) and walking and not weightbearing (putting pressure or force through an arm or leg) through the left arm per physician's orders2. Not walking with a front-wheeled walker (FWW, mobility device with two wheels in the front used for support when standing or walking) per Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) and Occupational Therapy (OT, profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) recommendations. This deficient practice placed Resident 51 at risk for fall and injury, worsening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Restorative Nursing Aide 1 (RNA 1) was competent to provide active assistive range of motion (AAROM, use of muscles surrounding the joint to perform the exercise but required some help from a person or equipment) exercises to one of six sampled resident's (Resident 61) both legs in accordance with physician orders.This deficient practice resulted in an inefficient delivery of range of motion (ROM, full movement potential of a joint) services for Resident 61 and had the potential to result in ROM decline, contracture (loss of motion of a joint associated with stiffness and joint deformity) development, and an overall decline in physical functioning for residents receiving Restorative Nursing Aide (RNA, trained nursing staff who help residents gain an improved quality of life by increasing their level of strength and mobility) services. Findings:During a review of Resident 61's admission Record, the admission Record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete the performance evaluations (a way to measure how well you are doing a specific job or assignment) at least once every 12 months for Certified Nurse Assistants (CNA) 1, 2 and Restorative Nursing Aide (RNA - nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) 1.This failure had the potential to result in the inability to identify staff-specific clinical weaknesses, creating potential for nurse aids to perform tasks incorrectly and not meeting residents' needs Findings:During a concurrent interview and record review on 3/25/2026 at 3:06 p.m., with the Director of Staff Development (DSD), CNA 1, 2, and RNA 1's Anniversary Performance Review (APR), for years of 2024 and 2025 were reviewed. The DSD stated performance evaluations were essential to assess staff performance, identify training needs, and communicate facility expectations to meet residents' care needs. The DSD stated the facility did not complete APR's for the following staff and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to clarify physician orders for two of six sampled residents (Residents 15's and 32's) by failing to:1. Clarify frequency (number of times) for administration of Resident 15's artificial tears eye drops.2. Clarify frequency and ensure that there was no risk of duplicate therapy for Resident 32's multiple acetaminophen (a medication used to treat fever and pain) orders.These deficient practices had the potential to cause medication errors, inadequate treatment or excess dosage for Residents 15 and 32, and placed Resident 32 at risk for acetaminophen toxicity and liver damage. Findings:1. During a review of Resident 15's admission Record (a document containing demographic and diagnostic information), dated 3/23/2026, the admission record indicated the facility admitted Resident 15 on 3/5/2024 with diagnoses including Type 2 Diabetes Mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound healing) without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper labeling of medications in one of two inspected medication carts (Station 2 Medication Cart 2) according to manufacturer's specifications and ensure clean medication storage in one of one inspected medication room (Station 1 Medication Room) by failing to: 1. Ensure Resident 52's Lantus Solostar ([generic name - insulin glargine] a type of insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) pen in Station 2 Medication Cart 2 was labeled with an open date in accordance with manufacturer's specifications.2. Ensure Resident 42's Lantus Solostar pen was labeled with an open date and expired Humalog Kwikpen ([generic name - insulin lispro] a type of insulin [a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) labeled with an open date of [DATE] was removed from Station 2 Medication Cart 2 in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to replace partial dentures and follow through with a dental visit as requested by the resident and Responsible Party (RP) for one of seven sampled residents (Resident 19).This failure had the potential to result in Resident 19 having discomfort and pain while chewing foods that could lead to unintended weight loss and lower self-esteem.Findings:During a review of Resident 19's admission record, the admission record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (the blood supply to part of the brain is blocked or reduced), dementia (a progressive state of decline in mental abilities), and dysphagia (difficulty swallowing).During a review of Resident 19's History and Physical (H&P), dated 11/11/2025, the H&P indicated, Resident 19 had no capacity (ability) to understand and make decisions.During a review of Resident 19's MDS, dated [DATE], the MDS indicated Resident 19 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 46 and 91) understood the Arbitration Agreement ([AA]-a written contract where you agree to settle disputes out of court with a private, neutral person instead of judge or jury) prior to obtaining their signature.This failure had the potential to affect residents' rights, as residents may sign legally binding agreements without fully understating the terms, including the waiver of the right to pursue claims in a court of law.Findings:a. During a review of Resident 46's admission Record, the admission Record indicated the facility admitted Resident 46 on 3/18/2026 with diagnoses including end stage renal disease (permanent state of kidney failure where kidneys work at less than 10% capacity, failing to filter waste and extra fluid from the blood), heart failure (a chronic condition where the heart is too weak or stiff to pump blood efficiently) and arterial fibrillation (an irregular heartbeat).During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse reporting and prevention policy and procedure (P&P) by failing to report unusual occurrences to officials which included the Long-Term Care Ombudsman, Law Enforcement, and the California Department of Public Health (CDPH) for one of five sampled residents (Resident 1), when Resident 1 sustained a displaced (bone snaps into two or more pieces and shifts out of alignment) fracture (break) through the left humeral neck (upper portion of the left arm bone just below the shoulder ball) injury of unknown origin.This failure had potential to result in a delay in an onsite inspection by the CDPH to ensure injuries from unknown origins were investigated and lead to a delay in preventing potential unknown injuries.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including polyosteoarthritis (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-24 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to: 1. Ensure strawberries, grapes, limes, and lettuce stored in the refrigerator maintained its quality and freshness 2. Ensure fruits and vegetables were maintained in a manner to conserve flavor, palatability, and appearance This deficient practice had the potential to impact 83 of 88 resident's nutritional status, quality of life and can lead to insufficient food intake. Findings: During an observation on 1/21/2025 at 8:28 a.m., with the Dietary Supervisor (DS), the produce refrigerator in the kitchen contained fruits and vegetables including two cartons of strawberries with a delivery date of 1/16/2025 and appeared mushy and dark in color, one bag of purple grapes with a delivery date of 1/16/2025 and appeared mushy and dark in color, a bag containing five limes dated 12/20/204 that had brown spots on them, and lettuce that was delivered 1/9/2024 that appeared wilted (lost its firmness). The DS stated the facility was to check quality and freshness of the produce by feeling it to see if it felt soft and by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food in a sanitary manner to prevent growth of microorganisms (an organism that can be seen only through a highly magnifying lense) that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for 83 out of 88 total residents in the facility by failing to: 1. Ensure one onion and two bell peppers that were cut in half and placed in the refrigerator were labeled and dated 2. Ensure an unopened box of donuts (unknown count) stored in the refrigerator was labeled and dated 3. Ensure three bean burritos were labeled and dated 4. Ensure bacon stored in the refrigerator was properly sealed and covered These deficient practices had the potential to result in pathogen (germ) exposure and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting and diarrhea. Findings: During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-24 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure two out of two facility dumpsters were not overfilled and left with the lid open. This deficient practice had the potential to harbor and feed pest including rodents and flies. Findings: During an observation and concurrent interview on 1/21/2025 at 8:57 a.m., with the Dietary Supervisor (DS) in the facility parking lot, the facility dumpsters were noted with the following: 1. the left dumpster was overfilled, and lid was unable to shut properly 2. the right dumpster lid was left open The DS stated facility staff (unknown) must have forgot to close the lid when they threw the trash, and the dumpster lids need to be closed properly. During an interview on 1/24/2025 at 3:40 p.m., the maintenance supervisor (MS) stated the dumpster lids needed to be completely closed due to the potential for a foul smell and attracting pest such as flies. A review of the facility's policy and procedure (P/P) titled Food-Related Garbage and Rubbish Disposal dated 4/2026 indicated outside dumpsters provided by garbage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-24 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of nine sampled residents (Resident 73) had access to her call light (a device that allows patients to request assistance from nursing staff). This deficient practice had the potential to not meet the needs for Resident 73 and placed her at risk for accidents. Findings: During a review of Resident 73's admission Record, the admission Record indicated Resident 73 was admitted to the facility on [DATE] with diagnoses of muscle weakness, dementia (a general term encompassing a group of conditions that cause a gradual decline in cognitive abilities, affecting a person's memory, thinking, reasoning, and behavior), and major depressive disorder (a common mental health condition characterized by persistent feelings of sadness, loss of interest, and other symptoms that significantly interfere with daily life). During a review of Resident 73's care plans, a care plan was initiated on 5/31/2024 indicating Resident 73 was a high risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-24 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure five out of nine sampled residents (Residents 6, 24, 17, 28 and 79) had their level 1 Preadmission Screening and Resident Review (PASRR, is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) completed accurately. This deficient practice had the potential to delay care for Resident 6, Resident 24, Resident 17, Resident 28 and Resident 79 and had the potential they would not receive the proper level of care or services they required. Findings: a. During a review of Resident 24's admission Record, the admission Record indicated Resident 24 was admitted to the facility 4/23/2024 with diagnoses of schizophrenia (a chronic mental illness characterized by disruptions in thought processes, perceptions, emotions, and behaviors) anxiety (a group of mental health conditions characterized by excessive and persistent worry, fear, and nervousness that can significantly interfere with daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-24 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician's orders for enteral (a method of providing nutrition through a tube inserted into the gastrointestinal tract (GI tract) feeding for one of five sampled residents (Resident 42). This deficient practice had the potential for Resident 42 to experience continued weight loss. Findings: During a review of Resident 42's admission Assessment, the admission Assessment indicated Resident 42 was admitted to the facility on [DATE] with diagnoses of traumatic brain injury (TBI, an injury to the brain caused by an external physical force, such as a bump, blow, jolt, or penetration), aphasia (a language disorder that affects a person's ability to understand, produce, or use language due to damage to the brain areas responsible for language processing), and encounter for attention to gastrostomy (a surgical procedure that creates an opening in the stomach through the abdominal wall. This opening allows a tube (G-tube, gastrostomy tube)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide proper respiratory care for four of six residents ( Residents 69, 496, 492 and 53) by failing to: 1.Administer oxygen 2 liters (L- a unit of measure)/minutes(min) as ordered by the physician for Resident 69, 496 and 492. 2. Ensure adequate monitoring of oxygen saturation (amount of oxygen the body is processing) for one of three sampled residents (Resident 53) who was on oxygen for diagnosis of chronic respiratory failure (a long-term condition that makes it hard to breathe because the lungs can't exchange enough oxygen and carbon dioxide) and chronic obstructive pulmonary disease ([COPD], a chronic lung disease causing difficulty in breathing). These failures has the potential to result in inadequate oxygenation, oxygen toxicity (lung damage that happens from breathing in too much extra oxygen), and dependency on oxygen, placing the resident at risk for serious heath complications, negative respiratory outcome and increased risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-24 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Manage residents' severe pain (7-10/10) appropriately for one of two sampled residents (Resident 79) by: a.Not notifying the physician of severe pain levels from 8/21/2024 to 1/23/2025 b.Not following the physician's ordered pain medication parameters c.Not accurately documenting pain in the minimum data set (MDS - a resident assessment tool) d.Not updating care plans to address continued pain e.Not consistently documenting pain location 2. Accurately assess one of nine sampled residents (Resident 32)'s pain per the physician's order. These failures resulted in a delay of obtaining the appropriate consults and providing a suitable pain management regimen and pain relief for Resident 79, and a potential for Resident 32 to exerience unnecessary pain. Findings: During a review of Resident 79's admission Record dated 1/24/2025, the admission Record indicated Resident 79 was admitted to the facility on [DATE]. During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-24 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a significant medication error for 1 out of three sampled residents (Resident 6) who was receiving medication for high blood pressure. This deficient practice had the potential for Resident 6 to experience hypotension (a condition where the blood pressure falls below normal levels and could cause dizziness or fainting) leading to the possibility of falls or accidents. Findings: During a review of Resident 6's admission Record, the admission Record indicated Resident 6 was admitted to the facility on [DATE] with diagnoses of hypertension (high blood pressure) and dependence on renal dialysis (a type of treatment that helps your body remove extra fluid and waste products from your blood when the kidneys are not able to). During a review of Resident 6's Order Summary Report, the Order Summary Report indicated an order was placed 1/5/2025 for amlodipine Besylate (medication to treat high blood pressure) oral tablet 10 milligrams (mg, a unit of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow appropriate infection control practices for three of three sampled residents by ; 1.Allowing Resident 22's indwelling urinary catheter (Foley-a small, flexible tube that is inserted into the bladder to drain urine when someone can't urinate on their own) drainage bag touched the floor. 2.Not replacing Resident 496's nasal cannula (NC-a small, flexible tube with two prongs that go inside your nostrils, used to deliver extra oxygen to someone who needs it) with new one after fell on the ground. 3.Failing to ensure Certified Nursing Assistant 1 (CNA 1) wore an isolation gown (protective apparel used to protect the wearer from the transfer of microorganisms and body fluids) while repositioning Resident 28 who was on Enhanced Barrier Precautions (EBP, infection control intervention using gown and gloves during high contact resident care activities designed to reduce the transmission of multi-drug-resistant organisms). This failure had the potential to transmit infectious microorganisms and increase the risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report changes of condition (COC, major decline or improvement in a resident's status that will not resolve itself without intervention) for two of nine sampled residents (Resident 32 and Resident 58) with limited range of motion (ROM, full movement potential of a joint) concerns by failing to: 1.Report to Medical Doctor (MD) Resident 32's multiple, consecutive Restorative Nursing Aide (nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) refusals from February 2024 to August 2024 and from August 2024 to January 2025 in accordance with the facility's Policy and Procedure (P/P) tilted, Change in a Resident's Condition or Status. 2.Notify the Resident 58 's physician during three instances when Resident 58's blood sugar exceeded 400 milligrams (mg- a unit of measurement)/(per) deciliter (dL- a unit of measurement), reference blood sugar range for a diabetic (a condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately reflect two of three sampled resident's (Resident 21 and Resident 79) 1.Resident 21's medical diagnosis on the minimum data set (MDS, resident assessment tool). 2. For Resident 79 ensure pain frequency was accurately documented in the MDS. This deficient practice had the potential for Resident 21 to not receive person centered care related to her diagnosis of bipolar disorder (a mental health condition characterized by significant and persistent shifts in mood, energy, and activity levels) and Resident 79 to experience a delay of pain management care planning including obtaining the appropriate consults and providing a suitable pain management regimen and relief. Findings: 1.During a review of Resident 21's admission Record, the admission Record indicated Resident 21 was admitted to the facility 3/25/2024 with diagnosis of Parkinson's disease (a chronic brain disorder that causes movement problems, stiffness, and tremors), and anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to create and implement a person-centered care plan for three of three sampled residents (Residents 73, 17 and 28). The facility failed to: a.Create a care plan for Resident 73 who experienced nausea and had an order for Zofran (medication used to prevent nausea and vomiting). b.Create a care plan for Resident 17 for taking controlled medication (temazepam, a sleeping aid to help with difficulty falling asleep or staying asleep) at night. c.Create a care plan for Resident 28 for self-care deficit and grooming pertaining to fingernails. These deficient practices had the potential not to provide resident specific care and monitoring. Findings: a.During a review of Resident 73's admission Record, the admission Record indicated Resident 73 was admitted to the facility 11/29/2022 with diagnoses of muscle weakness, dementia (a general term encompassing a group of conditions that cause a gradual decline in cognitive abilities, affecting a person's memory,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review and revise the comprehensive care plan for: 1.one of nine sampled residents (Resident 32) to address multiple, consecutive Restorative Nursing Aide (RNA, nursing program that uses restorative nursing aides to help residents maintain their function and joint mobility) refusals for Resident 32 who was identified as having left leg ROM limitations (ROM, full movement potential of a joint) and was at high risk for contracture development. 2.one of two sampled residents (Resident 79) to address severe pain that required increased use of as needed (PRN) pain medications from August 2024 to January 2025. The deficient practice for Resident 32 had the potential to negatively affect the delivery of necessary care and services and can lead to contracture (loss of motion of a joint associated with stiffness and joint deformity) development and a decline in overall physical functioning and activities of daily living (ADL, basic activities such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain good grooming, and personal hygiene for one of two sample residents (Residents 28). The resident was observed to have long fingernails with black material underneath. This deficient practice resulted in Resident 28's care needs not being met and had the potential to result in psychological harm and infection. Findings: During a review of Resident 28's admission Record, the admission Record indicated Resident 28 was admitted to the facility on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow the dietician's recommendations and obtain a physician's order for one of three sampled residents (Resident 32) to receive mid arm circumference measurements (a measurement of the muscle and fat in the upper arm. It's a simple and quick way to assess nutritional status and body composition) This deficient practice had the potential to delay care and delay identification of potential malnourishment (lack of proper nutrition, caused by not having enough to eat, not eating enough of the right things, or being unable to use the food that one does eat) for Resident 32. Findings: During a review of Resident 32's admission Record, the admission Record indicated Resident 32 was admitted to the facility 8/4/2019 with diagnoses of blindness of bilateral (both) eyes, traumatic brain injury (an injury to the brain caused by an external physical force, such as a bump, blow, jolt, or penetration), and hemiplegia (a medical condition that causes paralysis or weakness on one side of the body) of the left side. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide treatment and services to improve and prevent a decline in range of motion (ROM, full movement potential of a joint) for one of nine sampled residents (Resident 32) who was identified as having left leg ROM limitations, was at high risk for contracture (loss of motion of a joint associated with stiffness and joint deformity) development, and repeatedly refused Restorative Nursing Aide (nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) services for left leg ROM exercises from February 2024 to January 2025. This deficient practice had the potential to cause Resident 32 to develop contractures and have a decline in ROM, physical functioning, and activities of daily living (ADL, basic activities such as eating, dressing, toileting). Findings: During a review of Resident 32's admission Record, the admission Record indicated the facility initially admitted Resident 32 on 8/4/2019 and re-admitted Resident 32 on 1/30/2023 with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess one of one sampled resident (Resident 22) for indwelling urinary catheter (Foley-a thin, flexible tube inserted into the bladder to drain urine) removal when there was no documentation indicating that the resident's clinical condition required continued catheterization (inserting a thin, flexible tube called a catheter into a body cavity to drain fluid or examine an internal area). This failure had the potential to increase the risk of Foley catheter induced infections due to unnecessarily prolonged Foley Catheter use. Findings: During a review of Resident 22's admission Record, the admission Record indicated the facility admitted Resident 22 on 12/20/2024 with diagnoses including periprosthetic fracture (a broken bone that happens around or very close to an artificial joint implant) around internal prosthetic (a device that replaces a missing body part or function) left hip joint, multiple fractures of ribs. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure ClearLax ([generic name - polyethylene glycol] a medication used to treat constipation), Advair Diskus ([generic name: fluticasone-salmeterol] a medication delivered through a device in the form of inhalation powder, used to treat breathing problems due to asthma [a chronic lung disease causing inflammation and muscle tightness around airways] and chronic obstructive pulmonary disease [COPD - a chronic lung disease causing difficulty in breathing]) and Aspirin [a medication used to prevent heart attack (flow of blood and oxygen is blocked) and stroke (loss of blood flow to a part of the brain)] were administered in accordance with physician orders and manufacturer formulation specifications affecting three of four sampled residents during medication administration (Residents 35, 70 and 342). 2. Administer Resident 36's Hydralazine (a medication used to treat high blood pressure) within 60 minutes of its scheduled time as per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act on two recommendations from the consultant pharmacist (a professional responsible for reviewing each resident's medication profile monthly to identify and report changes) from 12/11/2024 regarding lowering of the dose of Seroquel (generic name - quetiapine, a medication used to treat schizophrenia (a mental illness that is characterized by disturbances in thought) 150 milligram (mg - a unit of measurement for mass) once daily at bedtime and sertraline (a medication used to treat depression [sadness, low mood]) 50 mg once daily in one of five residents sampled for unnecessary medications (Resident 41). This deficient practice of failing to respond to recommendations from the consultant pharmacist could have resulted in Resident 41 receiving a higher than necessary dose of quetiapine and sertraline possibly resulting in medication side effects (a secondary, typically undesirable effect of a drug or medical treatment) leading to a decrease in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate monitoring of side effect for one of two sample residents (Resident 53) who was receiving an anticoagulant (a medication used to prevent and treat blood clots [that can cause severe health issues] in the blood vessels and the heart) medication and were at high risk for bleeding from12/19/2024. This deficient practice had the potential to cause a delay in necessary care and services resulting in injury or death. Findings: During a review of Resident 53's admission Record, the admission Record indicated Resident 53 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including chronic respiratory failure with hypoxia (a condition where the body is unable to effectively exchange oxygen and carbon dioxide over a prolonged period, resulting in persistently low levels of oxygen in the blood (hypoxia) due to impaired lung function), chronic obstructive pulmonary disease (COPD, a chronic lung disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent prior to administering a controlled medication (a drug or chemical that are regulated by the government for their manufacture, possession, and use) for one of three sampled residents (Resident 17) who was on temazepam (a medication used to treat certain types of sleep problem) for insomnia (a sleep disorder in which you have trouble falling asleep, staying asleep, or waking up too early). This deficient practice had the potential for Resident 17 to experience adverse (unwanted or dangerous medication side effects) effect of temazepam when receiving the medication without knowledge. Findings: During a review of Resident 17's admission Record, the admission Record indicated Resident 17 was admitted to the facility on [DATE] with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), major depressive disorder (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-24 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate of less than 5% (percent) during medication pass for four of four sampled residents (Residents 35, 70, 342 and 36) by failing to administer ClearLax ([generic name - polyethylene glycol] a medication used to treat constipation), Advair Diskus ([generic name: fluticasone-salmeterol] a medication delivered through a device in the form of inhalation powder, used to treat breathing problems due to asthma [a chronic lung disease causing inflammation and muscle tightness around airways] and chronic obstructive pulmonary disease [COPD - a chronic lung disease causing difficulty in breathing]) and Aspirin [a medication used to prevent heart attack (flow of blood and oxygen is blocked) and stroke (loss of blood flow to a part of the brain)] in accordance with physician orders and manufacturer formulation specifications, and Hydralazine (a medication used to treat high blood pressure) within 60 minutes of its…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Ensure Resident 81's lorazepam (a controlled substance [a medication with a high potential for abuse] used to treat anxiety [a medical condition described by feeling of fear or uneasiness]) 2 milligrams (mg - a unit of measurement for mass) per milliliters (mL - a unit of measurement for volume) concentrate was labeled with an open date in accordance with manufacturer's requirements in one of two inspected medication rooms (Station 1 Medication Room). 2. Ensure storage and/or labeling of two bottles of latanoprost ophthalmic solution (a medication in form of eye drops used to treat high pressure in the eyes), one Advair Diskus inhalation device ([generic name: fluticasone-salmeterol] a medication delivered in the form of inhalation powder through a device used to treat breathing problems) and one fluticasone-salmeterol inhalation device, per manufacturer requirements, affecting two residents (Residents 84 and 35) in one of two inspected medication carts (Station 1 Medication Cart 1). These deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) services for one of nine sampled residents (Resident 32) who was identified as having left leg range of motion (ROM, full movement potential of a joint) limitations, was at high risk for contracture (loss of motion of a joint associated with stiffness and joint deformity) development, and repeatedly refused Restorative Nursing Aide (nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) services for left leg ROM exercises from February 2024 to January 2025. This deficient practice prevented Resident 32 from receiving skilled therapy services (services that require specialized training and experience of a licensed therapist or therapy assistant) to maximize joint ROM, functional abilities, and maintain or achieve the highest practicable level of function. Findings: During a review of Resident 32's admission Record, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of nine sampled residents (Resident 28) had complete and accurate physician's orders by failing to ensure Resident 28's splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) orders to both knees, the left elbow, and the left hand included the designated staff member to apply the splints and the splint wear time (length of time and frequency a person can tolerate wearing the splint for safety, comfort, and maximal benefits). This failure has the potential to result in an inaccurate depiction of care and services rendered for Resident 28. Findings: During a review of Resident 28's admission Record, the admission Record indicated the facility admitted Resident 28 on 8/8/2022 with diagnoses including muscle wasting and atrophy (thinning or loss of muscle tissue) and chronic obstructive pulmonary disease (lung disease that causes obstruction of airflow and can limit normal breathing). During a review of Resident 28's Minimum Data Set (MDS, a federally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement its Infection Prevention and Control Program for one of six residents (Resident 6) by failing to: 1. Ensure Certified Nursing Assistant (CNA) 1 put on an isolation gown when providing high-contact care for Resident 6 who was on enhanced barrier precautions ([EBP] infection control precautions in addition to the standard to prevent the spread of multidrug-resistant organisms). 2. Ensure proper perineal (the area of the skin located between the vagina and anus) care was provided to Resident 6. 3. Ensure CNA 1 properly discarded contaminated linens and incontinence (loss of bladder and/or bowel control) brief by opening the door with contaminated gloves to discard in the hallway. These deficient practices had the potential to place Resident 6 at risk of contracting a urinary tract infection (UTI- an infection in the bladder/urinary tract), moisture-associated skin damage ([MASD] caused from prolonged exposure to moisture), potential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-27 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to implement its protocol for their antibiotic stewardship program (coordinated program that promotes the appropriate use of antibiotics by clinicians) for one out of three sampled residents (Resident 5) when the licensed nurses did not clarify a prophylaxis (used to prevent not treat an actual problem) order with the Nurse Practitioner (NP) 1 when resident 5 did not meet the McGeer (a check list to determine if a resident meets criteria for antibiotic treatment) criteria for Infection Surveillance (the systematic collection, analysis, and interpretation of data to monitor the health of a population and identify potential infections intended to prevent antibiotic resistance and organisms in the community). This failure had the potential for the resident to receive an inappropriate antibiotic and develop clostridium difficile infection (C. diff- a highly contagious bacterial infection that causes severe diarrhea). Findings: During a review of Resident 5 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 92 residents (Resident 1), did not have a gun in his possession, in the facility. This failure had placed the other residents, staff and visitors ' safety in jeopardy and lives in danger, and could have resulted in severe injuries, hospitalization or death. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), opioid dependence (a chronic disease that occurs when someone regularly uses opioids [strong pain killers] and develops a strong drive to continue using them, even when it causes harm), and suicidal ideations (thinking about or planning suicidal.) During a review of Resident 1 ' s History and Physical (H&P) dated [DATE], the H&P indicated Resident 1 had the mental capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop an individualized care plan for one of four sampled residents (Resident 1), who had an Out on Pass ([OOP] a temporary permission of a patient to leave the facility in a specified time) order and diagnosis of suicidal ideations (thinking about or feel preoccupied with the idea of death and suicide [ending own life]). This deficient practice resulted in staff not knowing what interventions should have been followed and implemented when Resident 1 returned to the facility from OOP. This deficient practice had potentially affected in maintaining Resident 1 ' s highest practicable physical, medical, and psychosocial well-being, that might have contributed to Resident 1 ' s death. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision and an environment free of accident hazards, to one of four sampled residents (Resident 1), when: 1). Resident 1 who was admitted to the facility on [DATE], and with diagnoses of opioid dependence (a chronic disease that occur when someone regularly use opioids [strong pain killers] and develops a strong drive to continue using them, even when it causes harm), and suicidal ideations (thinking about or planning suicidal), with Out On Pass ([OOP] a temporary permission of a patient to leave the facility) order on [DATE] without supervision, was not assessed when returning to the facility. 2). Total of four bottles containing 18 Ibuprofen (anti-inflammatory drug) 800 milligrams (mg- metric unit of measurement) tablets and quetiapine (medication for schizophrenia, bipolar disorder, and depression) tablets were found in Resident 1 ' s bedside drawer. 3). A facility staff found a gun inside Resident 1 ' s bag covered with clothing, that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, one of four sampled residents (Resident 1), had no medications at the bedside. This failure had potentially caused the resident drug overdose that resulted in in death. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), opioid dependence (a chronic disease that occurs when someone regularly uses opioids [strong pain killers] and develops a strong drive to continue using them, even when it causes harm), and suicidal ideations (thinking about or planning suicidal.) During a review of Resident 1 ' s History and Physical (H&P) dated [DATE], the H&P indicated Resident 1 had the mental capacity to understand and make medical decisions. During a review of Resident 1 ' s Minimum Data Set ([MDS] a standardized care assessment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for one of three sampled residents (Resident 1) by failing to: A. Ensure Certified Nurse Assistant (CNA) 1 answered Resident 1s' call light in a timely manner. B. Ensure CNA 2 answered Resident 1's call light and provided hygiene care with adult briefs change in a timely manner. This failure has potential to result in Resident 1 feeling ignored and like he did not matter, and placedResident 1 at risk for skin breakdown due to sitting in soiled adult briesf for a long period of time. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated, Resident 1 was initially admitted to the facility on [DATE] and last re-admission was on 5/7/2024 with diagnoses including generalized muscle weakness, benign neoplasm of meninges (a tumor that grows from the membranes that surround the brain and spinal cord, called the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of three sampled resident's (Resident 2) medical record was complete and accurate when a. the facility failed to document an assessment after an allegation of suspected drug use was made regarding Resident 2. b. the facility failed to enter the correct date and time of a weekly assessment completed for Resident 2. This deficient practice resulted in an inaccurate depiction of Resident 2's care and health status. Findings: During a review of Resident 2's admission Record, the admission record indicated Resident 2 was originally admitted to the facility on [DATE] with diagnoses including Opioid dependence (physical and psychological reliance on opioids, a substance found in certain prescription pain), blood clots (mass of blood that forms to stop bleeding) in the arms and legs, substance abuse (Excessive use of psychoactive drugs, such as alcohol, pain medications, or illegal drugs), paraplegia (unable to move legs and lower body), and one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: a.Ensure open food items in the freezer and refrigerator are labeled and dated. b.Ensure the dishwashing machine was running at the proper temperature. These failures had the potential to place residents at risk for food-borne illnesses (any illness resulting from ingestion of food contaminated with bacteria, viruses or parasites). Findings: a.During a concurrent observation and interview on 2/6/2024, at 8:28 a.m. with Dietary Service Supervisor (DSS), there was a gallon of buttermilk salad dressing that was almost finished, an open bag of lettuce, and an open package of American cheese slices that were not labeled with the date they were opened in the refrigerator. In the freezer there was an opened plastic bag of frozen corn that was not dated and labeled and a plastic bag of tater tots dated 11/20/2023 stored in the freezer. DSS stated the bag of tater tots in the freezer was expired and should be thrown away. During an interview on 2/8/2024, at 2:24 p.m., with Dietary Personnel (DP3), DP 3 stated dating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-09 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure their Dishwashing Machine was maintained to wash dishes and utensils at 120 degrees Fahrenheit (F, a unit of measure of temperature) as recommended by the manufacturer. This failure had the potential to place residents of the facility at risk for spread of infection and food-borne illnesses (any illness resulting from ingestion of food contaminated with bacteria, viruses or parasites) due to dishes and utensils not being sanitized by water at 120 degrees F. Findings: During an initial tour of the kitchen on 2/6/2024, at 8:28 a.m., the Dishwashing Machine was running at 104 degrees Fahrenheit ([F] unit of measurement of temperature). The DSS stated the dishwashing machine was operating at a low ER temperature than the recommended temperature of 120 degrees F. The DSS stated they ran the dishwashing machine twice at 104 degrees to achieve the sanitization level of washing with water temperature of 120 degrees F. The DSS stated they could not change the temperature of the dishwasher water to 120 degrees,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in a manner that maintained or enhanced a resident's dignity and respect in full recognition of their individuality by failing to place the call light within reach for one of two sampled residents (Resident 40), and failure of staff to self identiy with a name tag when caring for one of two sampled residents (Resident 24). This failure resulted in Resident 40 feeling helpless and caused a loss of dignity, and self-esteem due to not being able to get help when he needed it and Resident 24 not knowing who was taking care of him. Findings: a.During a review of Resident 40's admission Record, the admission Record indicated, Resident 40 was initially admitted to the facility on [DATE] and last admission was 1/23/2024 with diagnoses including left below knee amputation (surgical procedure performed to remove the lower limb below the knee when that limb has been severely damaged), bipolar (a mental health condition that causes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, sanitary, and homelike environment for 89 of 89 sampled residents by failing to ensure ceilings in the dining area, Rehabilitation Department (health care services that help, get back or improve skills and functioning for daily living of residents that have been lost or impaired due to illness) and resident 's doorway was not leaking with water from the rain. This failure had a potential to place residents at risk for accidents and create poor quality of life related to possible exposure to mold (fungal growth that forms and spreads on various kinds of damp places and could make people sick) due to water damage. Findings: During an observation on 2/6/2024, at 10:35 a.m.in the dining area while Activity Assistant (AA) with several residents doing some activity , a trash can was observed with a white blanket on the floor was in the dining area and collecting water leaking from the ceiling. During an interview on 2/6/2024 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform residents on how to file a grievance (an expression of dissatisfaction or complaint regarding any aspect of their care) for three of seven sampled residents (Resident 13, Resident 35 and Resident 188). This failure had the potential to make residents feel unimportant, helpless and unaware of their rights as a resident in the facility. Findings: During a Resident Council (an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care and quality of life) Meeting on 2/7/2024, at 9:42 a.m., Resident 13, Resident 35 and Resident 188 stated they did not know how to file a grievance to the facility. During a review of Resident 13's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included pulmonary embolism (blood clots which cause a blockage in the blood vessel supplying the lungs),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of two sampled residents (Resident 35) from inappropriate verbal language from another resident (Resident 27) in the dining area. 1.By failing to separate and intervene when Resident 35 and Resident 27 were yelling at each other. This failure resulted into Resident 35 feeling unsafe when Resident 27 is around her and had the potential to negatively impact Resident 35's security and emotional well-being. Findings: During a record review of Resident 35's admission Record, the admission Record indicated the resident was admitted on [DATE] to the facility with diagnoses that included functional quadriplegia ( complete immobility due to severe disability or frailty from another medical condition without brain or spinal cord injury), fibromyalgia( long term condition that involves widespread body pain and tiredness), and depression( constant feeling of sadness and loss of interest which interfere with normal activities). During a record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility Staff failed to meet professional standards of quality for one of three sampled residents (Resident 41) by not giving the full dosage of Resident 41's ipratropium-albuterol inhalation solution (medication used to help control symptoms of difficulty breathing). This deficient practice had the potential to cause Resident 41 to have complications of shortness of breath due to an insufficient dosage of medication. Findings : During a review of Resident 41's admission Record, the admission Record indicated Resident 41 was admitted to the facility on [DATE] with diagnoses of muscle weakness (generalized, hyperlipidemia (unhealthy amount of fat in the blood), and respiratory failure. During a review of Resident 41's Minimum Data Set (MDS), a standardized assessment and care screening tool, the MDS indicated Resident 41 had severe cognitive (ability to make decisions of daily living) impairment. The MDS also indicated that Resident 41 needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatments and services to four of six sampled residents (Residents 69, 16, 53, and 59) to prevent and/or limit a decline in joint (where two bones meet) range of motion (ROM, full movement potential of a joint) and mobility (ability to move). a.For Resident 69, the facility failed to provide ROM services to maintain or prevent a decline of Resident 69's both arms and both legs. b.For Resident 16, the facility failed to provide Restorative Nursing Aide (RNA, nursing aide program that helps residents maintain their function and mobility) ROM exercises to both arms, five times a week as ordered. c.For Resident 53, the facility failed to provide RNA ROM exercises to both arms and both legs and apply knee extension splints (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) to both legs, five times a week as ordered. d.For Resident 59, the facility failed to provide RNA ambulation (walking)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure opened and used insulin glargine (a long-acting medication used to control blood sugar) with no open date and expiration date for one of three inspected medication carts (Cart 2) 2. Ensure two unopened insulin lispro pens (a medication used to control blood sugar) were stored in the refrigerator per the manufacturer's requirements affecting two of three inspected medication carts (Cart2 and Cart 1). This failure had the potential to result in Residents who are receiving medication that had become ineffective or toxic due to improper storage or labeling, possibly leading to health complications resulting in hospitalization or death by failing to store and label medications per the manufacturers' requirements. Findings: During a concurrent observation and interview on [DATE], 10:48 a.m., with Registered Nurse Supervisor (RNS) 1 during Medication Cart 2 inspection, the following medications were found either expired, stored in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to observe infection control measures for four (Resident 4, Resident 24, Resident 25, and Resident 41) of 19 sampled residents by failing to: 1.Clean the medication cart between Residents after passing medications. 2.Ensure proper hand hygiene was performed during mealtime for Resident 4. These deficient practices resulted in contamination of the resident's care equipment and placed the residents at risk for infection. Findings: a.During a review of Resident 25's admission Record, the admission Record indicated Resident 25 was admitted to the facility on [DATE] with diagnoses of muscle weakness (generalized), hyperlipidemia (unhealthy levels of fat in the blood), and type 2 diabetes without complications (a condition in which the body has trouble controlling blood sugar and using it for energy). During a review of Resident 25's history and physical (H&P) dated 1/11/2024, the H&P indicated resident 25 has fluctuating capacity to understand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 69) participated in the development and implementation of his care plan by failing to: a.Ensure Resident 69 was informed of the changes in the care plan when skilled Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) and Occupational Therapy (OT, profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) were discontinued. b.Ensure Resident 69 participated in the care planning process when skilled PT and OT services were discontinued. These deficient practices had the potential to violate Resident 69's right to be an active participant in his care. Findings: During a review of Resident 69's admission Record, the admission Record indicated the facility admitted Resident 69 on 8/1/2023 with diagnoses including C5 to C7 quadriplegia (spinal cord injury in the neck region causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow through and accurately assess with the Preadmission Screening and Resident Review (PASRR- a comprehensive evaluation that ensures people who have been diagnosed with serious mental illness, intellectual, and/or developmental disabilities are able to live in the most independent settings while receiving the required and recommended care and interventions to improve their quality of life) level I and level II (if indicated) evaluation for two of three sampled residents (Resident 40 and 37) to determine the facility's ability to provide the special need of the residents. This deficient practice placed Resident 40 and Resident 37 at risk of not receiving necessary care and services they need. Findings: A. During a review of Resident 40's admission Record, the admission Record indicated, Resident 40 was initially admitted to the facility on [DATE] and last admission was 1/23/2024 with diagnoses including left below knee amputation (surgical procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement an individualized care plan with measurable objectives, timeframes, and interventions to improve, prevent and/or limit a decline in joint (where two bones meet) range of motion (ROM, full movement potential of a joint) for one of six sampled residents (Resident 69) who was at high risk for contracture (loss of motion of a joint associated with stiffness and deformity) development of both arms and both legs. This deficient practice had the potential to negatively affect the delivery of necessary care and services for Resident 69 and lead to contracture development and a decline in overall physical functioning such as the ability to move, eat and dress. Findings: During a review of Resident 69's admission Record, the admission Record indicated the facility admitted Resident 69 on 8/1/2023 with diagnoses including C5 to C7 quadriplegia (spinal cord injury in the neck region causing weakness or paralysis in both arms and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 37) received continuous positive airway pressure ([CPAP] is a machine that uses mild air pressure to keep breathing airways open while sleeping) during the night as ordered by the physician. This failure had the potential to place Resident 37 at risk for obstructive sleep apnea(muscles that support the soft tissues in the throat, such as the tongue and soft palate temporarily relax causing the airway to close or narrow and momentarily stops the breathing )and respiratory arrest( absence of breathing). Findings: During a review of Resident 37's admission Record, the admission Record indicated the resident was initially admitted on [DATE] and was readmitted on [DATE] with diagnoses that included cerebral infarction ( also known as stroke, damage to brain tissues due to loss of oxygen and blood supply to the affected area), diabetes( high blood sugar), morbid obesity( excess of body fat that may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide effective pain management for one of six sampled residents (Resident 138) by failing to: 1.Implement their policy titled Pain Assessment and management to ensure Resident 138's pain level was assessed and reassessed in a timely manner. 2.Ensure appropriate pain medication was provided according to pain assessment. This failure placed Resident 138 at risk for unrelieved pain and delay of necessary treatment and care. Findings: During a review of Resident 138's admission Record, the admission Record indicated the resident was admitted on [DATE] with diagnoses that included cellulitis (potentially serious skin infection caused by bacteria) of left and right lower limbs (legs), gout (inflammation that causes pain and swelling in the joints), lymphedema (long term condition that causes swelling in the body's tissues), and atrial fibrillation (irregular, often rapid heartbeat that can cause poor blood flow). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide one of 13 sampled residents (Resident 76) pureed diet (a diet that was designed for people who have trouble chewing and swallowing with no lumps and has a texture like pudding) as ordered by the physician. This failure had the potential to result in an accident such as chocking and aspirating (food, liquid, or other material enters a person's airway and eventually the lungs by accident). Findings: During a review of Resident 76's admission Record, the admission Record indicated, Resident 76 was admitted to the facility on [DATE] with diagnosis including failure to thrive (a loss of appetite, eats and drinks less than usual, loses weight, and is less active), bipolar (a mental health condition that causes extreme mood swings), and protein-calorie malnutrition (not consuming enough protein and calories). During a review of Resident 76's History and Physical (H&P), dated 10/31/2023, the H&P indicated, Resident 76 had the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide the proper assistance to ensure one of six sampled residents (Resident 59) had clean adaptive eating utensils (AE, eating equipment such as forks, knives, and spoons that are modified to increase independence with eating) for her use during meals. This deficient practice had the potential to cause Resident 59 to have decreased independence with self-feeding, weight loss, increased frustration and stress, and decreased quality of life. Findings: During a review of Resident 59's admission Record, the admission Record indicated the facility initially admitted Resident 59 on 11/10/2023 and re-admitted the resident on 2/13/2023 with diagnoses including cervical disc disorder with myelopathy (condition that affects the neck areas of the spine and spinal cord which can result in neck pain, weakness, numbness of the arms and legs, changes in sensation, and difficulty with balance and coordination) and dysphagia (difficulty swallowing). During a review of Resident 59's Minimum Data Set (MDS, a comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide therapy services, including Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) and Occupational Therapy (OT, profession aimed to increase or maintain a person's capability of participating in everyday life activities) for one of six sampled residents (Resident 69) who had range of motion (ROM, full movement potential of a joint [where two bones meet]) and mobility (ability to move) concerns. For Resident 69, the facility failed to provide rehabilitative services when the facility discontinued Resident 69's PT and OT services despite Resident 69 making functional gains in therapy and demonstrating skilled therapy (services that require specialized training and experience of a licensed therapist or therapy assistant) needs. This deficient practice prevented Resident 69 from receiving skilled therapy services to maintain or achieve the highest practicable level of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of four sampled residents (Resident 1) grievance (complaints regarding treatment, care, management of funds, lost clothing, or violation of rights) involving concerns with facility noise level was investigated, a resolution was completed within five working days upon receipt of the grievance, and ensure the original copy of the grievance was not misplaced, per the facility ' s policy and procedure (P/P) titled, Grievance Procedure. This deficient practice resulted in Resident 1 status of the grievance being unbeknownst to her and resulted in Resident 1 having feelings of frustration, unimportance, and feelings of concern that the grievance filed didn ' t matter to the facility because the issues she had addressed on the grievance were still occurring. Findings: A review of Resident 1 ' s admission Record (Face Sheet), indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including cervical (neck) myelopathy (injury to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and document vital signs ([v/s] clinical measurements, specifically pulse rate, temperature, respiration rate, and blood pressure, that indicate the state of a patient's essential body functions) and assess/monitor for signs and symptoms (s/s) of COVID-19 (a potentially severe respiratory illness caused by a coronavirus and characterized by fever, coughing, and shortness of breath) to include resident ' s temperature, respiratory rate, heart rate, oxygen saturation level, chills, headache, change In mental status, shortness of breath, cough, sore throat, runny nose, chest pain, diarrhea, nausea, vomiting, loss of taste/smell, fatigue, muscle ache and fever, for two of two sampled residents (Residents 1 and 2), by failing to: 1. Monitor and document Resident 1 ' s v/s and s/s of COVID-19 every four hours after testing positive for COVID-19 on 12/9/2023. 2. Monitor and document Resident 2 ' s v/s and s/s of COVID-19 every four hours when Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician was for one of two sampled residents (Resident 3) was informed when red marks, abrasions and bruises were found on Resident 3 ' s face and chest. This deficient practice resulted in Resident 3 ' s physician being unaware of the injuries to Resident 3 ' s face and chest and a delay in treatment to Resident 3 ' s face and chest. Findings: During a review of Resident 3 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with the diagnoses including hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (a slight paralysis or weakness on one side of the body) following a cerebral infarction ([a stroke] when blood flow to the brain is disrupted due to problems with the blood vessels that supply it). During a review of Resident 3 ' s Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 9/21/2023, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse for one of two residents (Resident 3), when Resident 3 was found with red marks and abrasions to his face, forehead, nose, ears, lip, and eyebrows on 12/10/2023. This deficient practice resulted in a delay in the California Department of Public Health ' s (CDPH) investigation and had the potential to result in further abuse to go unreported. Findings During a review of Resident 3 ' s admission record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with the diagnoses including hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body), hemiparesis (a slight paralysis or weakness on one side of the body) following a cerebral infarction ([a stroke] when blood flow to the brain is disrupted due to problems with the blood vessels that supply it). During a review of Resident 3 ' s Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-18 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Certified Nursing Assistant 5 (CNA 5) from the registry company (an agency that offers health care related contracts for nurses, home health aides, certified nursing assistants, homemakers, and companions in a patient's home and as temporary staff to health care facilities) received abuse training prior to working at the facility. This deficient practice resulted in the facility being unaware of registry staff ' s knowledge of abuse regulations and placed residents at risk for abuse, neglect, and exploitation. Findings During a review of an email dated 12/10/2023 and timed at 9:30 p.m. between the Director of Staff Development (DSD) and the Registry company, the email indicated the DSD could not find proof of abuse training in the registry company ' s uploaded documents for CNA 5. During an interview on 12/14/2023 at 12:50 a.m., the DSD stated she was unaware the Registry company did not verify the registry staff abuse training prior to releasing them to work at the facility. The DSD stated after the incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain appropriate infection control practices by: 1. Failing to ensure a staff member wear a well-fitting mask in the presence of a resident (Resident 2) who was exposed to a roommate who developed Covid-19 (coronavirus disease, a severe respiratory illness caused by a virus and spread from person to the person through respiratory droplets) in the dining area. 2. Failing to ensure Resident 2 was wearing well-fitting mask while in the dining area. These failures had the potential to result in spread of infection among the residents and staff members. Findings: During a review of Resident 2's admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included rhabdomyolysis( muscle tissue breakdown that releases a damaging protein into the blood which can damage the kidneys), dementia(loss of cognitive functioning such as thinking, remembering and reasoning which can affect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 4), who was aphonic (unable to speak) and understood only Spanish, was provided a communication tool he can read and understand. This deficient practice had a potential for delay of appropriate care and services to Resident 4. Findings: During a review of Resident 4's admission Record (face sheet), the face sheet indicated Resident 4 was admitted at the facility on 6/10/2022 with a diagnosis that included cerebral infarction ([stroke]a condition when there is an interruption in the flow of blood to the cells of the brain), aphonia, and generalized muscle weakness. During a review of Resident 4's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 11/1/2023, the MDS indicated Resident 4 has difficulty understanding others and making herself be understood. The MDS also indicated that Resident 4's cognition (mental process of acquiring knowledge and understanding) was moderately impaired and he was totally dependent on staff to complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of four sampled resident's (Resident 4) call light was acknowledged and answered in a timely manner. This deficient practice has a potential for delayed delivery of appropriate care and services to Resident 4. Findings: During a review of Resident 4's admission Record (face sheet), the face sheet indicated Resident 4 was admitted at the facility on 6/10/2022 with a diagnosis that included cerebral infarction ([stroke] a condition when there is an interruption in the flow of blood to the cells of the brain), aphonia (a condition of being unable to speak) and generalized muscle weakness. During a review of Resident 4's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 11/1/2023, the MDS indicated Resident 4 has difficulty understanding others and making herself be understood. The MDS also indicated that Resident 4's cognition (mental process of acquiring knowledge and understanding) was moderately impaired and he was totally dependent on staff to complete his ADLS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-06 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Baclofen (medication used to treat pain and muscle spasms/muscle cramps) was administered per physician orders and documented accurately for one of one residents (Resident 4). These deficient practices had the potential for medication overdose or underdosage which can cause increased side effects (unpleasant effect), muscle spasms and pain for Resident 4. Findings: During a review of Resident 4's admission Record, the admission record indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including unilateral osteoarthritis (joint [part of body where bones meet] disease affecting movement and causes pain) , chronic obstructive pulmonary disease (diseases that cause breathing problems), and diabetes mellitus (high level of sugar in blood). During a review of Resident 4's Minimum Data Set (MDS), a standardized assessment and care-screening tool, dated 9/12/2023, the MDS indicated Resident 4 could usually understand and be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-06 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the back patio outdoor flooring was not uneven with holes for two out of two sampled residents (Resident 1 and 2). This deficient practice made it unsafe, difficult, and uncomfortable for residents in wheelchairs to access the patio and placed residents at risk for injury and falls. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including muscle weakness (lack of strength in muscles), polyneuropathy (many nerves damaged), and surgical aftercare (care after surgery). During a review of Resident 1's Minimum Data Set (MDS), a standardized assessment and care-screening tool, dated 9/8/2023, the MDS indicated Resident 1 could understand and be understood by others. The MDS indicated Resident 1 used a wheelchair for mobility. During a concurrent observation in the patio and interview on 11/6/2023 at 8:00 a.m., with Resident 1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled residents (Resident 1), who was frequently incontinent (inability to control) of bowel and was at high risk for pressure ulcer (an injury that breaks down the skin and underlying tissue) development, received or was offered toileting assistance at least every two hours and as needed. These failures resulted in Resident 1 experiencing feelings of embarrassment and anger in having to wait to be cleaned while sitting in feces. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including neuropathy (damages to nerves in body), anxiety disorder (excessive worry that interferes with daily activities), wedge compression fracture of lumbar vertebra (broken back bones) . During a review of Resident 1's Minimum Data Set (MDS), a standardized assessment and care-screening tool, dated 8/24/2023, the MDS indicated Resident 1 could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of three direct care staff (Restorative Nurse Assistant [RNA 1]) donned (put on) an N- 95 mask (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) and eye protection while taking care of Resident 6, a corona virus disease ([Covid 19] a highly contagious infectious disease) positive resident, while in the resident's isolation room (room for separation of resident from other people while they receive medical care). This deficient practice had the potential to transmit Covid-19 to other residents and staff in the facility. Findings: During a review of Resident 6 ' s admission Record, dated 10/17/2023, the admission Record indicated, Resident 6 was admitted on [DATE] with a diagnoses including Chronic Obstructive Pulmonary Disease (a group of diseases that cause airflow blockage and breathing related problems), and Covid-19. During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-20 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the provision of accurate dispensing and administering of all drugs and biologicals to meet the needs of each resident by: 1. Failing to ensure the licensed nurses checked if the Cholestyramine (medication used to treat diarrhea [the passage of three or more loose or liquid stools per day]) for one of three residents (Resident 1) was available by checking the medication rooms and medication cart thoroughly. 2. Failing to administer the Cholestyramine 4 milligrams ([mg] unit of measurement)/milliliter ([mL] one thousandth of a liter) twice a day (BID) as prescribed by the physician for one of three sampled residents (Resident 1). This deficient practice resulted in Resident 1 not receiving her prescribed medication, placing her at risk of uncontrolled diarrhea. 3. Failing to ensure all discharged /discontinued medications were destroyed monthly or at least two times a month as indicated in the facility ' s policy and procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-20 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat one of three sampled residents (Resident 2) with dignity and respect by failing to cover Resident 2 ' s unclothed perineum (area between the thighs which contains the genitals [vaginal opening or scrotum]) and buttocks while transferring the resident from the shower gurney (used to transport an immobile person to and from a bathing area) to Resident 2 ' s bed in the hallway. This deficient practice resulted in Resident 2 ' s perineal and buttocks being visible to staff, visitors, and other residents in the facility and had the potential to cause embarrassment, unworthiness, and psychosocial harm to Resident 2. Findings: During a review of Resident 2 ' s admission Record, the admission record indicated Resident 2 was admitted to the facility on [DATE] with diagnosis including left hemiplegia (paralysis which affects only one side of the body) and hemiparesis (weakness or inability to move on one side of the body), dysphagia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Certified Nurse Assistant 1 (CNA 1) used a battery-operated patient lift (helps caregivers lift and transfer patients from one place to another) with another staff when transferring one of three sampled residents (Resident 2) from a shower gurney (used to transport an immobile person to and from a bathing area) to the bed. This deficient practice had the potential to result in an accident that can cause physical injury and harm to Resident 2. Findings: During a review of Resident 2 ' s admission Record, the admission record indicated Resident 2 was admitted to the facility on [DATE] with diagnosis including left hemiplegia (paralysis which affects only one side of the body) and hemiparesis (weakness or inability to move on one side of the body), dysphagia (difficulty speaking), and gastrostomy (an opening into the stomach from the abdominal [part of the body which contains the digestive organs] wall, made surgically for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-01 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide documentation on the status for one of two sampled residents (Resident 1) before Resident 1 left the facility to go to an outside medical appointment and on return to the facility. This deficient practice resulted in Resident 1 pre and post status being unknown and had the potential for unrecognized changes in condition (COC) and non-continuity of care from medical staff. Findings: During a review of Resident 1 ' s admission record (Face Sheet), dated 7/17/2023, the Face Sheet indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses including Type 2 Diabetes Mellitus ([DM] a chronic condition on how the body processes sugar), unspecified dementia (a decline in memory, language, problem solving and other thinking skills that affect a person ' s ability to perform everyday activities) and a cerebral infarction (occurs because of disrupted blood flow to the brain due to problems with the blood vessels that supply it). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-04 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of four sampled residents (Resident 2 and Resident 3) were free from verbal and physical (a non-consensual contact of any type with a resident) abuse when: 1. Resident 1 yelled and used profanity (socially offensive language) towards Resident 2. 2. Resident 1 verbally threatened and attempted to swing a fist at Resident 2. 3. Resident 1 hit Resident 3 on the left side of the abdomen. There was no supervision at the time of the incident. These failures had the potential for Resident 2 to having emotional distress and feeling threatened and resulted in Resident 3 experiencing six out of ten (6/10) pain level ([NPRS], numerical rating pain scale which is measures pain intensity) which required administration of pain medication. Findings: During an interview on 8/1/2023, at 11:10 a.m., in Resident 2 ' s room, Resident 2 stated, Resident 1 was his roommate for one-week, and they had a verbal argument with each other in the presence of Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement their policy to address and resolve grievances (complaints regarding treatment, care, management of funds, lost clothing or violation of rights) for one of three sampled residents (Resident 4 )when the facility failed to record Resident 4's Responsible Party (RP- person who can speak on behalf of the resident) (RP4) grievance on the Resident Grievance Complaint Log after it was received by the Administrator (ADM) during the month of July 2023. This deficient practice resulted in RP4 not receiving a copy of the facility's Resident Grievance /complaint investigation Report form which violated Resident 4 and RP4's rights to have their grievances addressed and resolved. Findings: During a review of Resident 4's the admission Record (face sheet-FS), the FS indicated Resident 4 was admitted to the facility on [DATE] with diagnoses chronic respiratory failure (condition when body cannot get enough oxygen [gas needed to live]from the blood into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement their policy and procedure (P/P) to report an allegation of verbal abuse affecting one of four sampled residents (Resident 4) within two hours. Resident 4 ' s Responsible Party (RP- person who can speak on behalf of the resident) alleged Resident 4 was verbally abused by staff and informed the Administrator (ADM) of the allegation on 7/17/23. The facility reported the allegation on 7/18/23 to California Department of Public Health (CDPH-state agency responsible for licensing the facility. This deficient practice resulted in a delay of CDPH investigation which increased the risk of further resident abuse. Findings: During a review of Resident 4 ' s the admission Record (face sheet-FS), the FS indicated Resident 4 was admitted to the facility on [DATE] with diagnoses chronic respiratory failure (condition when body cannot get enough oxygen [gas needed to live] from the blood into the lung ( organs in the body), tracheostomy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement their policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention that ensured one of one Certified Nurse Assistant 5 (CNA 5) was provided training on abuse prevention. This failure had the potential to put residents at risk for abuse due to staff not having the proper training to prevent and identify abuse. Findings: During a record review of CNA 5 ' s personnel files, the files indicated no documented evidence of abuse training. During an interview on 8/1/23, at 2:18 p.m., with the Director of Staff Development (DSD), the DSD stated all staff were required to receive training regarding abuse, abuse prevention and abuse reporting upon hire and regularly. The DSD stated CNA 5 did not have any documentation in her employee file validating she received any type of abuse training. During an interview on 8/1/23, at 3:55 p.m., with the Director of Nursing (DON), the DON stated all staff were required to receive training regarding abuse, abuse prevention and abuse reporting upon hire, regularly and after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$58,032 in federal fines across 1 penalty.
- $58,032 — penalty dated 2024-04-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| TRAN, PHUC BAO | Individual | CONTRACTED MANAGING EMPLOYEE | since 06/01/2021 |
| GREENWOOD, TIMOTHY | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | since 11/16/2023 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | since 01/01/2024 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | since 01/01/2024 |
CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $848K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056378. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.