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Sunset Villa Post Acute

3232 E. Artesia Blvd., Long Beach, CA 90805 · For profit - Limited Liability company · 199 certified beds · (562) 422-9219 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Oct 2023Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$232,696 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (93) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $232,696 in federal fines (most recent 2026-05-27)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
16660 Paramount Blvd · (562) 633-5438 · Call to confirm hours
Pharmacy
6750 Cherry Ave # T-2424 · (562) 295-2972 · Call to confirm hours
Grocery
6432 N Paramount Blvd · (562) 428-7035 · Call to confirm hours
Park
3301 E 65th Ave · (562) 570-1655 · Typically dawn to dusk
Place of worship
Ramona Park, 3301 E 65th Ave · (424) 382-7131

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.6%10.2%15.4%better
Long-stay residents who lose too much weight0.5%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms12.7%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.6%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened5.6%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication9.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers0.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control2.8%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table28.4%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission29.1%23.0%22.6%worse
Short-stay residents with an outpatient ER visit4.5%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.102.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.501.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 147 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.2%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
77.0%U.S. median 56.6%
Met the expected recovery
0.84U.S. median 0.31
Therapy hours / resident / day
0.41hours / resident / day
Physical therapy
0.37hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 77.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 152 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.84 therapist hours per resident per day in 2026Q1 — more than 95% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.2%CMS range 38.5–55.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.5–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge77.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge65.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 5.1–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.421.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.52
Aide hours/ resident / day
4.00
Total nurse hours/ resident / day
0.17
RN hoursweekends
44.8%
Total nursing turnover
30.0%
RN turnover

How full it usually is: this home is certified for 199 beds and averages 173.0 residents a day — about 87% occupied, or roughly 26 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.74 hrs/resident/day on weekends vs 4.11 on weekdays — 9% thinner on weekends. RN hours go from 0.31 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-04-09)
18
at the previous standard inspection (2025-03-06)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

93 citations, most serious first. The 17 most serious are shown; the remaining 76 are one tap away and print in full.

  • Immediate jeopardy · J2026-06-16 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility's staff failed to immediately initiate Cardiopulmonary Resuscitation ([CPR] an emergency procedure to restart a person's heart and breathing after one or both suddenly stop) to one of three sampled residents (Resident 1), when Registered Nurse (RN) 1 and Certified Nursing Assistant (CNA) 1, who were CPR certified (successfully completed a training course and received a credential that qualifies a person to perform CPR), found Resident 1 unresponsive (a person is unconscious and fails to react to any external stimulation), not breathing and without a pulse on [DATE] at 12:21 a.m. In addition, seven of eight staff who were CPR certified (Licensed Vocational Nurse [LVN] 1, LVN 3, LVN 4, LVN 5, Certified Nursing Assistant [CNA] 2, CNA 3, and CNA 4) did not initiate or assist in CPR after a code blue was called for Resident 1. The facility failed to implement its Policy and Procedure (P/P) titled Emergency Procedure-Cardiopulmonary Resuscitation and Basic Life…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-04-27 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that during the facility ' s pharmaceutical services transition to a new pharmacy provider the residents continued to receive medications as order by the physician without missing any doses and would be free from significant mediation errors for three of six sampled residents (Resident 1, 2 and 3). The facility failed to: 1. Ensure Resident 1, who was prescribed Clonazepam (a control medication in schedule IV [group of medicines has been associated with abuse, misuse and diversion] used to treat anxiety, panic attacks and seizures) 1.0 milligram ([mg] a unit of measurement) for anxiety disorder (excessive worry and feelings of fear, dread, and uneasiness) manifested by severe panic and agitation that interfered with care, did not miss 23 doses of Clonazepam 1 mg from 3/28/2024 through 4/14/2024. 2. Ensure Resident 2 did not miss four doses of Risperdal (a medication used to treat schizophrenia, and bipolar disorder) as ordered from 4/3/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-10 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who had an unwitnessed fall, did not experience extreme pain for over two hours after she was found on the floor, before care and treatment were rendered, when: 1. Licensed Vocational Nurse 1 (LVN 1) failed to report to Resident 1 ' s physician, that Resident 1 had an unwitnessed fall, so that care instructions including an order for pain medication could be prescribed and administered. 2. LVN 1 failed to conduct a post-fall assessment of Resident 1 to determine if an injury occurred or to determine Resident 1 ' s pain level. 3. LVN 1 failed to report to Resident 1 ' s physician when the Physical Therapist (PT 1) reported to her, following PT 1 ' s evaluation of Resident 1, that Resident 1 was screaming and guarding (involuntary reaction to protect an area of pain) her left hip on evaluation. 4. LVN 1 failed to report to RNS 1 that Resident 1 had an unwitnessed fall when Resident 1 ' s RP visited the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent unplanned weight loss (a weight loss greater than 5 % in one month) of 24.3 pounds ([lbs.] 18.2 % percent {%}) in 40 days from 3/11/2024 to 4/20/2024 for one of three sampled residents (Resident 1). The facility failed to ensure: a. Staff identified Resident 1's decrease in oral intake (amount of food and water consumed) from 3/16/2024 to 3/27/2024 (a total of 11 days). b. The nursing staff reported a decrease in Resident 1's oral intake to Resident 1's physician (MD 1), when Resident 1 began refusing meals from 3/16/2024 to 4/1/2024 (MD 1 was notified 16 days later). c. Nursing staff followed the facility's P&P titled, Nutrition (Impaired)/ Unplanned Weight Loss- Clinical Protocol and immediately notified physician of any abrupt or persistent change from baseline appetite or food intake. d. Staff followed the Registered Dietician's (RD 2) recommendations dated 3/29/2023 which indicated to monitor Resident 1's weight and oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure, a resident, who was receiving nutrition through a gastrostomy tube ([GT] a soft tube surgically inserted through the belly to provide nutrition, hydration and administer medications) did not have severe weight loss of 10.3 percent (%) in a little over one month (42 days) for one of eight sampled residents (Resident 41). The facility failed to: 1.Ensure Resident 41's care plan interventions to provide adequate nutrition were implemented. 2.Ensure the Interdisciplinary Team ([IDT] resident's health care team consisting of various specialties) meetings were held regularly in accordance with the facility policy and procedure (P&P) titled Weight Committee to make recommendations to prevent Resident 41's weight loss. 3.Ensure the Registered Dietitian ([RD] a health professional who has special training in diet and nutrition) made recommendations to provide Resident 41 with the enteral (form of nutrition that is delivered into the digestive system as liquid) feeding formula to provide Resident 41 nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-26 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the resident, who was complaining of a right hip pain after sustaining a fall with the right hip fracture, had the pain under control for one of eight sampled residents (Resident 153). The facility failed to: 1.Ensure Resident 153 was accurately assesses for pain level, documented, and re-assessed the resident's pain level after administration of pain medication to evaluate medication effectiveness in relieving pain. 2.Notify the physician Resident 153 did not have a pain relief from Tylenol (medication for mild pain relief) 325 milligrams ([mg] a unit of measurement) two tablets. 3.Ensure the facility's licensed nurses implemented Resident 153's care plan and notified the physician of Resident 153 experiencing unmanageable and intolerable pain. 4.Ensure staff followed the facility's policy and procedure (P&P) titled Pain Assessment and Management and assess Resident 153's pain level every 30 to 60 minutes after the onset and reassess as indicated for acute pain until the resident's pain is relieved.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent physical abuse for one of three sampled residents (Resident 2). The facility failed to: 1. Ensure staff monitored Resident 1's aggressive and physically assaulting behavior due to history of these behavior to prevent Resident 1 to push Resident 2 on the floor. 2. Ensure a plan of care (PC) was developed and implemented for Resident 1's history of aggressive behavior with interventions to prevent Resident 1 from being physically assaultive and push Resident 2 on the floor. 3. Ensure staff followed facility's policy and procedure titled, Resident Supervision and Monitoring by providing intense supervision Resident 1 who had an aggressive and physically assaultive behavior history placing other residents at risk for harm. These deficient practices resulted in Resident 2 sustain skin tears (traumatic wounds that may result from a variety of mechanical forces such as falls) on both arms after Resident 1 pushed Resident 2 to the to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-23 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (Resident 1) who's room was changed, received advance written notice including the reason for the room change, exercised his right to refuse the room change, had the opportunity to sign the room-change notice, and was provided a copy of the notice for one of three sampled residents (Resident 1). This failure resulted in Resident 1 not being given the option to accept or decline the room change and resulted in Resident 1 feeling frustrated, irritated, and disappointed after the room change.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (a type of stroke caused by a blockage of blood flow in the brain) affecting the right dominant side. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to notify the physician for one of three sampled residents (Resident 1) when Resident 1's renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) scheduled days were changed. As a result, Resident 1's scheduled dialysis days were changed without Resident 1's physician being made aware. This deficient practice placed Resident 1 at risk for worsening symptoms associated with end stage renal disease ([ESRD] irreversible kidney failure).Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including ESRD, and dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool), dated 5/9/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop a care plan that addressed the root cause (falling asleep) of Resident 1's previous falls on [DATE] and [DATE] for one of three sampled residents (Resident 1), who was assessed as a high fall risk. This failure resulted in Resident 1's continued falls on [DATE] and [DATE] after her drowsiness/falling asleep was not addressed following falls on [DATE] and again on [DATE], which possibly contributed to her death on [DATE], when approximately 48 minutes after falling asleep and falling from her bed, Resident 1 was found unresponsive and expired on [DATE] at 12:52 a.m.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had a diagnosis of idiopathic peripheral autonomic neuropathy (a condition involving damage to the nerves that control involuntary bodily functions, such as heart rate, blood pressure, and digestion. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure crash carts (a mobile cart stocked with life saving equipment that staff use during emergencies, such as when a patient stops breathing or their heart stops) located at multiple nursing stations were stocked per the Emergency Crash Cart Checklist, the crash carts were easily accessible to staff in the event of an emergent event, and the POLST ([Physician Orders for Life-Sustaining Treatment] a form that contains written medical orders for healthcare professionals regarding specific medical treatments that can or cannot be done at the end-of life) was easily identifiable. These deficient practices had the potential to delay emergency response, impede the timely initiation of Cardiopulmonary Resuscitation ([CPR] an emergency procedure to restart a person's heart and breathing after one or both suddenly stop), and negatively affect resident outcomes during a medical emergency.Findings: During a review of the facility's Emergency Crash…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of seven sampled resident's (Resident 2) call light (device that allows residents to request assistance from nursing staff) was accessible and within reach.This failure resulted in Resident 2 being unable to summon staff for needed assistance and had the potential to result in delayed response, unsafe attempts to self transfer, and falls.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2 was admitted to the facility with diagnoses including metabolic encephalopathy (temporary or permanent damage to the brain due to lack of glucose, oxygen, or other metabolic agent, or organ dysfunction), abnormalities of gait and mobility (difficulty walking or moving in a normal, steady, or coordinated way), and dementia (a progressive state of decline in mental abilities) with agitation (restless, upset, or inability to stay calm).During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-22 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an outside activity provider, who was contracted by the facility to provide activity's to residents', was monitored by the facility to ensure the activity provider did not videotape six out of sixteen residents (Residents 6, 10, 11, 12 13, and 14) without the resident's and/or their representative's consent and the outside activity provider did not include in their program disparaging (criticizing, belittling, or undervaluing someone, often in a way that shows a lack of respect or aims to diminish their reputation) remarks towards the residents. These deficient practices resulted in Residents 6, 10, 11, 12, 13, and 14, who had different levels of cognitive impairment (a condition when a person has trouble with mental tasks such as memory, learning, concentration or decision making), unknowingly and without permission being videotaped during an activity program while the contracted activity provider teased and mocked the residents and later…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-09 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure:1. For Residents 24 and Resident 123, manufacturer's specification for dosing diclofenac (for pain relief) topical gel for application was followed. This deficient practice could have resulted in either an overdose or underdose of the topical pain medication diclofenac, potentially leading Resident 24 and Resident 123 to experience adverse reactions (unwanted or harmful effects from a medicine) or inadequate pain relief.2. A Licensed Vocational Nurse (LVN) 9 did not sign the shift change audit (a brief review of medication and documentation at the end of a work shift) and narcotic accountability (records used to track and verify the handling of controlled medications [medications with a high potential for harm, misuse or abuse]) forms in advance, while not in the presence of both the outgoing nurse and the incoming nurse on Station 3.This deficient practice increased the risk for lack of controlled medication accountability. 3. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to:a. Ensure dietary staff were wearing hair restraints appropriately while working in the kitchen.b. Maintain the ice machine in a sanitary condition to prevent contamination of consumable ice.c. Ensure proper hand hygiene and glove use during food preparation to prevent cross contamination.These failures had the potential to result in contamination of food and ice, placing residents at risk for foodborne illnesses (an illness that comes from eating contaminated food) including Legionella (type of bacteria found in water environments).Findings: a. During a concurrent observation and interview on 4/6/2026 at 8:51 a.m. with the Dietary Supervisor (DS) in the kitchen area, dietary staff were observed working in the kitchen without wearing hair restraints appropriately. The DS stated, [NAME] 1's (CK) 1 hair net did not cover the sides of the head, CK 2's hair net did not cover sides and back of the head, Dietary Aid (DA) 1's hair net did not cover sides and back of the head and DA 2's hair net did not cover sides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-09 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide documented evidence of for 32 out of 32 licensed practitioners, COVID-19 (a highly contagious respiratory disease) vaccination (medications used to prevent diseases usually given by injection or by mouth) status, provision of education on benefits and potential side effects for 32 out of 32 licensed practitioners for the 2025 to 2026 COVID-19 vaccine.This failure had the potential to result in staff and residents contracting COVID-19 which can cause serious illness, hospitalization, and death.Findings:During a concurrent interview and record review on 4/8/2026 at 1:20 p.m., with the Infection Prevention Nurse (IPN), the facility's binders for COVID-19 Staff Vaccination Status were reviewed. The IPN stated there was no documented evidence for licensed practitioners' education on benefits and side effects was provided. The IPN stated COVID-19 vaccination status for licensed practitioners should also be obtained because they have direct access to residents.During an interview on 4/9/2026 at 11 a.m. with the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two out of eight sampled residents (Resident 29 and 76) were treated with respect and dignity by failing to:a. Cover Resident 29's back during ambulation.b. Provide scheduled showers for Resident 76.These deficient practices had the potential to have a negative impact on the psychosocial well-being of the residents and affect their self-worth and self-esteem.Findings:a. During an observation on 4/7/2026 at 8:07 a.m., Resident 29 was observed walking in front of Nursing Station 3 with the back of his gown open, exposing his back and adult brief. There were multiple staff in and around Nursing Station 3 that observed Resident 29's back and adult brief exposed.During a review of Resident 29's admission Record, the admission Record indicated Resident 29 was originally admitted to the facility on [DATE] and was admitted on [DATE] with diagnoses including encephalopathy (any damage or disease that affects the brain), generalized muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 76 citations
  • Potential for harm · Dcited before2026-04-09 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure ongoing assessment and evaluation for the continued use of a sensor pad alarm (a device designed to detect moisture or movement, alerting someone immediately) for one of one sample resident (Resident 142).This failure has the potential to result in restricting the residents' movement, loss of dignity, sleep disturbance due to the sound of alarm, confusion, fear, agitation, and anxiety or irritation.Findings:During a review of Resident 142's admission Record, the admission Record indicated the facility admitted Resident 142 on 11/7/2024, and readmitted on [DATE] with diagnoses including anoxic brain damage (occurs when the brain is totally cut off from oxygen, causing brain cells to die within minutes), cognitive communication deficit (difficulties with communication that arise from underlying problems with thinking skills, rather than primary language or speech disorders), and abnormalities of gait and mobility (an abnormal working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 14) was free of unnecessary psychotropic medications (any drug that affects brain activity related to mental processes and behavior) by failing to:1.Ensure Resident 14's Lexapro (a prescription medication that helps keep more serotonin available in the brain which helps improve mood, anxiety (constantly feeling worried and nervous), and emotional stability) order had the correct indication for anxiety as indicated by the physician.This failure had the potential to place Resident 14 at risk for unnecessary exposure to psychotropic medications and adverse drug reactions (a harmful or unwanted effect caused by a medication when taken normally and correctly), which could result in impairment or decline in the residents' physical and functional condition, and mental and psychosocial status.Findings:During a review of Resident 14's admission Record, the admission Record indicated the facility admitted Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide accurate information in the Minimum Data Set ([MDS], a resident assessment tool) for two of four sampled residents (Resident 17 and Resident 40) when:a. Resident 17 was taking an anti-anxiety medication (medication to treat symptoms such as feelings of fear, dread, uneasiness, and muscle tightness) for anxiety (constantly feeling worried and nervous).b. Resident 40 was taking an anti-coagulant medication (medications that prevent harmful blood clots from forming) for diagnosis of atrial fibrillation (irregular heart rate that can cause poor blood flow).This deficient practice had the potential to result in inaccurate assessment and services for the residents due to the inaccurate MDS assessment and care screening tool practices.Findings:a. During a review of Resident 17's admission Record, the admission Record indicated Resident 17 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five sampled residents (Residents 14 and Resident 19) Preadmission Screening and Resident Review (PASARR- a federal assessment requirement to help ensure that individuals who have a mental disorder -MD- are placed in facilities that can provide the appropriate care) were reassessed appropriately by:1.Failing to ensure a PASARR level 1 resident review screening was resubmitted for Resident 14's and Resident 19's new mental health diagnosis and medications.This deficient practice placed Resident 14 and Resident 19 at risk of not receiving necessary care and services needed for mental illness or developmental disability. Findings:During a review of Resident 14's admission Record, the admission Record indicated the facility admitted Resident 14 on 3/30/2018 and was readmitted on [DATE] with diagnoses including bipolar disorder (mood swings that range from the lows of depression to elevated periods of emotional high) and anxiety disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a person-centered care plan was implemented for two of four sampled residents (Resident 17 and Resident 1) when:a. Resident 17 who was receiving a psychotropic medication (a medication that alters chemical levels in the brain, affecting mood, perception, thoughts, and behavior). b. addressing Resident 1's arteriovenous (AV) (connection or interaction between arteries and veins) shunt (a direct connection between an artery and a vein, bypassing the capillary network, which can be natural or surgically created for medical access).These deficient practices had the potential to negatively affect the quality of life and wellbeing for Resident 17 and Resident 1 to prevent them from achieving their highest practical well-being. Findings: a. During a review of Resident 17's admission Record, the admission Record indicated Resident 17 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including diabetes mellitus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure adequate supervision to prevent one of one sampled resident (Resident 27) from accessing and consuming food from another resident (Resident 25).This failure had the potential to result in choking, allergic reaction, consumption of food inconsistent with the resident's prescribed diet and exposure to contaminated food.Findings:During a review of Resident 27's admission Record, the admission Record indicated the facility admitted Resident 27 on 12/9/2024 and readmitted on [DATE] with diagnoses including metabolic encephalopathy (any damage or disease that affects the brain), dysphagia (difficulty swallowing) and respiratory failure (any condition that affects breathing function and results in lungs not functioning properly).During a review of Resident 27's History and Physical (H&P), dated 3/13/2026, the H&P indicated, Resident 27 did not have ability for medical decision making. During a review of Resident 27's Minimum Data Set (MDS- a resident assessment tool), dated 3/17/2026, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure proper catheter management for three of three sampled residents (Resident 10, 50, and 184) with an indwelling catheter (flexible tube inserted into the bladder to drain urine) by failing to: a. Clean the catheter, assess urine for signs and symptoms of infection, and monitor the urine output for Resident 10 and 184. b. Ensure Resident 50 had an order for a suprapubic catheter (a tube inserted through the lower abdomen directly into the bladder to drain urine) and monitoring for a urinary tract infection ([UTI]- an infection in the bladder/urinary tract) were in place.These deficient practices had the potential for the residents to develop an UTI and result in fever, pain or blood in the urine.Findings: a. During a review of Resident 10's admission record, the admission record indicated Resident 10 was admitted to the facility on [DATE] with a diagnoses including hydronephrosis (swelling of one or both kidneys) with ureteropelvic junction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide three of three hemodialysis ([HD]a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) residents (Resident 1, 6, and 103) with dialysis care and services consistent with standards of practice when the facility failed to:a. Ensure a blood pressure (measures the force in arteries when heart beats and rests) reading was not obtained on Resident 6 and 103's left upper extremity where the arteriovenous (AV) shunt (a direct connection between an artery and a vein, bypassing the capillary network, which can be natural or surgically created for medical access) was located. b. Notify the physician on 2/17/2026 and 2/19/2026, educate Resident 6 regarding risk for missing HD, call the Dialysis center to reschedule the dialysis, and monitor Resident 6 for complications after Resident 6 missed HD.c. Ensure Resident 1's AV shunt on the right upper extremity was assessed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one (1) expired medication, fluticasone furoate Ellipta (a once-daily inhaled corticosteroid used for long-term maintenance treatment of asthma, which lowers swelling and helps the body fight inflammation) oral inhaler was not stored in one out of four (4) sampled medication carts (Medcart) 2A on Station 2 and administered to a resident (Resident 79) two times after expiration on [DATE] and [DATE]. These deficient practices had the potential for loss of potency of the medication and for Resident 79 to receive ineffective medication necessary to help maintain and/or improve the resident's breathing.Findings:During a review of Resident 79's admission Record, the admission Record indicated the facility admitted Resident 79 on [DATE] and readmitted on [DATE] with diagnoses including Asthma (a chronic condition where the airways become inflamed and narrow, making it hard to breathe), Chronic Obstructive Pulmonary Disease (COPD, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on a recommendation for an ultrasound ([US] equipment used to produce high-frequency sound waves that travel deep into tissue and create therapeutic heat) of the right thyroid nodule ( unusual lump (growth) of cells on your thyroid gland [produces hormones and regulate metabolism, energy levels, growth]) for diagnostic testing for one of seven sampled residents (Resident 101).This deficient practice had the potential to delay necessary care and services.Findings:During a review of Resident 101's admission Record, the admission Record indicated Resident 101 was originally admitted to the facility on [DATE] and was admitted on [DATE] with diagnoses including spondylosis with myelopathy in the cervical region (progressive spinal cord dysfunction caused by chronic, age-related degeneration that compresses the spinal cord in the neck), disorder of bone density and structure, and osteoarthritis (a progressive disorder of the joints, caused by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of seven sampled residents (Resident 101) received Restorative Nursing Assistant ([RNA] promotes a resident's ability to adapt and adjust to living independently and safely) services as ordered by the physician.This deficient practice had the potential to delay treatment and services for Resident 101 and placed Resident 101 at higher risk for further decline and weakness.Findings:During a review of Resident 101's admission Record, the admission Record indicated Resident 101 was originally admitted to the facility on [DATE] and was admitted on [DATE] with diagnoses including spondylosis with myelopathy in the cervical region (progressive spinal cord dysfunction caused by chronic, age-related degeneration that compresses the spinal cord in the neck), disorder of bone density and structure, and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) in the left and right hand.During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain consent for an arbitration agreement (legally binding contract where parties agree to resolve disputes through a private arbitrator rather than a public court trial) from the resident representative for one of three sampled residents (Resident 19), who did not have the capacity to make decisions.This failure had the potential to result in the resident signing a legal binding agreement while not comprehending his/her right to access court remedies. During a review of Resident 19's admission Record, the admission Record indicated the facility admitted Resident 19 on 11/14/2001 and was re-admitted on [DATE] with diagnoses including metabolic encephalopathy (brain dysfunction caused by chemical imbalances).During a review of Resident 19's Minimum Data Set (MDS - a resident assessment tool), dated 10/30/2024, the MDS indicated Resident 19's cognition (ability to think) was severely impaired. The MDS indicated Resident 19 ability to understand others…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's Quality Assurance and Performance Improvement (QAPI) Committee failed to identify and implement corrective action of systemic problems identified thereby affecting 173 of 173 residents by failing to:a. Ensure person-centered care plan was initiated and implemented for every resident in the facility.b. Ensure the Preadmission Screening and Resident Review ([PASARR], a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) was done in a timely manner. c. Ensure the Minimum Data Set ([MDS], resident assessment tool) was accurate according to the residents' needs and services.The deficient practices placed the residents at risk of not receiving the quality treatment necessary to adequately meet their highest practicable well-being.Findings: During an interview on 4/9/2026 at 4:50 p.m., with the Administrator (ADM), the ADM stated the following systemic issues identified were not identified by the QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control policies and procedure (P&P) when:a. The facility failed to provide documented evidence of 32 out of 32 licensed practitioners, Annual Influenza ([Flu] highly contagious respiratory infection) vaccine (medications used to prevent diseases usually given by injection or by mouth) status and the provision of education on benefits and potential side effects and offering of the 2025 to 2026 flu vaccine. b. The facility failed to ensure Licensed Vocational Nurse (LVN) 1 wore personal protective equipment ([PPE] clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when touching Resident 114's gastrostomy tube ([G-tube] a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), not disconnecting Resident 114's tube feeding from the g-tube when it was turned off, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the licensed nurses documented vital signs and nursing interventions when a resident (Resident 1) was coughing up blood, for one of four sampled residents (Resident 1). This deficient practice resulted in missing documentation indicating care that was given to Resident 1 and had the potential for Resident 1's progress during a change of condition to be undetermined and/or unidentified and the provision and/or escalation of his care to be delayed.Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including cerebrovascular disease (a condition that interfere with blood flow to the brain, which can lead to problems like stroke or brain damage) and seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness).During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) who had poor safety awareness (a resident's inability to recognize physical dangers and follow safety instructions, which puts them at risk for injury - especially during mobility and self-care activities), a history of a falls, and was a moderate risk for falls, was supervised by the nursing staff while seated in her wheelchair. The facility failed to:1. Ensure the nursing staff promptly provided redirection and cueing (the use of verbal, visual, or tactile prompts to guide a resident's behavior or actions in a safe and appropriate manner) to prevent Resident 1 from getting up from her wheelchair unattended.2. Ensure the nursing staff followed the facility's Policy and Procedure (P&P) titled, Safety and Supervision of Resident, indicating the importance of ensuring interventions are implemented correctly and consistently.This deficient practice resulted in Resident 1 getting up from her wheelchair and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow up on a podiatry consultation referral for one of three sampled residents (Resident 1). This failure had the potential to result in a delay in delivery of care and services, and risk for skin breakdown and infection for Resident 1. Findings:During a review of Resident 1's admission record, the admission record indicated the facility admitted Resident 1 on 2/18/2025 with diagnoses including Type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing) and dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidneys have failed).During a review of Resident 1's History and Physical (H&P), dated 4/08/2025, the H&P indicated Resident 1 had no capacity to understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 8/15/2025, the MDS indicated Resident 1 had moderately impaired cognitive skills (ability to learn, reason, remember,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide one of three sampled residents (Resident 2) with meals that accommodated the resident's food preferences. This failure had the potential to result in decreased meal intake and malnutrition. Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 2/26/2025 with diagnoses including hyperlipidemia (a condition characterized by high levels of lipids in the blood including cholesterol and triglycerides) and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 2's History and Physical (H&P), dated 2/27/2025, the H&P indicated, Resident 2 has the capacity to understand and make decisions. During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool) dated 6/5/2025, the MDS indicated Resident 2 had moderate cognitive (ability to think, understand and make decisions) impairment and was independent with eating and required a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to notify one of eight sampled residents (Resident 7's) physician when Resident 7 was observed with multiple open sores on her hands on 7/8/25.This failure had the potential for delayed treatment on Resident 7 multiple open sores and placed Resident 7 at risk for wound infection.Findings:During a review of Resident 7's admission Record dated 7/10/25, the admission Record indicated Resident 7 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including rheumatoid arthritis (a chronic progressive disease-causing inflammation in the joints and resulting in painful deformity and immobility), communication deficit and encephalopathy (disturbance of brain function causing confusion and memory loss).During a review of Resident 7's History and Physical (H&P) dated 2/17/25, the H&P indicated Resident 7 could make needs known but cannot make medical decisions.During a review of Resident 7's Minimum Data Set (MDS - a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the Minimum Data Set (MDS - a resident assessment tool) accurately reflects used of antipsychotic (medications- affecting the chemical messengers in the brain) medications for one of three sampled residents' (Resident 4) This deficient practice had the potential to negatively affect Resident 4's plan of care and delivery of services.Findings:During a review of Resident 4's admission Record dated 7/10/25, the admission Record indicated Resident 4 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including encephalopathy (disturbance of brain function causing confusion and memory loss), diabetes mellitus type 2 (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and depression (mood disorder characterized by persistent sadness, with loss of interest in activities).During a review of Resident 4's Minimum Data Set (MDS - a resident assessment tool) dated 6/5/2025, The MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure resident who was assessed at risk for falls, had the resident care plan revised to include the use of non-skid socks for one of three sampled residents ( Resident 2). This deficient practice had the potential to increase the risk of a fall for Resident 2.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including right femur (thigh bone) fracture (broken bone), dementia (a progressive state of decline in mental abilities) and history of falling.During a review of Resident 2's History and Physical (H&P) dated 6/10/25, the H&P indicated Resident 2 had fluctuating capacity to understand and make decisions.During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool) dated 7/15/25, the MDS indicated Resident 2 had severe cognitive (ability to think, understand, learn, and remember) impairment. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of three sampled residents (Resident 1's) who was on Enhanced Barrier precautions (EBP- infection control measures to reduce the spread of multidrug-resistant organisms (MDRO's) for the use of a midline (a long peripheral catheter inserted into a vein) was implemented when toileting Resident 1.This deficient practice placed Resident 1 at risk for possible worsening of her infection. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including, hypertension (high blood pressure), communication deficit and metabolic encephalopathy (disturbance of brain function causing confusion and memory loss).During a review of Resident 1's History and Physical (H&P) dated 6/28/25, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents medical records were up to date as per the facility's policy and procedure (P&P) titled,Advance Directive, revised 2/2025, regarding Advance Directives ([AD], a legal document indicating resident preference on end-of-life treatment decisions) for two of six sampled residents (Resident 530). This deficient practice violated the residents' rights to be fully inform of the option to formulate an AD and had the potential to cause conflict with the residents' wishes regarding health care in the event residents became incapacitated (unable to participate in a meaningful way in medical decisions) or unable to make medical decisions that would not be identified and/or carried out by the facility staff. Findings: During a review of Resident 530's admission Record, the admission Record indicated Resident 530 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a condition where the brain's function is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement recommendations from the Level II Preadmission Screening and Resident Review (PASARR - a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) for one of six sampled residents (Resident 140). This deficient practice had the potential to negatively affect Resident 140's plan of care and delivery of necessary care and services. Findings: During a review of Resident 140's admission record, the admission record indicated Resident 140 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the diagnosis of unspecified psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality). During a review of Resident 140's MDS, dated [DATE], the MDS indicated had cognition (ability to learn, reason, remember, understand, and make decisions) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-06 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow through with the Preadmission Screening and Resident Review (PASRR- a federally mandated program ensuring individuals with mental illness, intellectual/developmental disabilities, or related conditions receive appropriate placement and services) recommendation to obtain a PASARR level II evaluation for one of three sampled residents (Resident 25). This deficient practice had the potential to result in an inappropriate placement and delay of the resident's needed services. Findings: During a review of Resident 25's admission Record, the admission Records indicated Resident 25 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including paranoid schizophrenia (a mental illness that is characterized by disturbances in thought), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), schizoaffective disorder (a mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Implment the interventions in Resident 55's care plan to monitor, and document the effectiveness and side effects of seizure medications he was receiving. 2. Develop a comprehesive care plan for Resident 530 a comprehensive care plan for a bed sensor alarm (alarm that triggers if the resident tries to get out of bed) that was placed in her bed. 3. Develop a baseline care plan for a psychotropic (medication that affects the brain)medication for Resident 427. 4. provide bilateral bed bolsters (a long narrow pillow or cushion used to improve bed safety without the use of side rails, preventing patients from rolling too far to the left or right) as indicated in Resident 43's untitled care plan for Falls. 5. ensure Resident 43's head of bed (HOB) was elevated at least 30 degrees as indicated in Resident 43's untitled care plan for enteral nutrition (TF): at risk for complications related to aspiration. 6. ensure implementing fall prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility: 1. Failed to ensure there was documentation on the usage of an Emergency kit (E-Kit, a kit containing a small amount of medication that can be dispensed when the pharmacy services are not available) on a designated log. 2. Failed to receive and review daily activity and discrepancy reports of the Cubex (a computerized system that stores, dispenses, and tracks medications in a healthcare setting) since 10/13/24, or for at least 4 months. These deficient practices had the potential for medication errors, loss and/or diversion (transfer of medication from a lawful to an unlawful channel of distribution or use) of medications. Findings: 1. During an observation on 3/4/25 at 12:16 PM in the medication room at nursing station 4, the surveyor asked to review the E-kit and the licensed vocational nurse (LVN 3) presented a binder. Inside this binder was a loose yellow slip dated 1/9/25 and pharmacy log forms filed according to the months of a year. During a concurrent interview and a review of the e-kit pharmacy log under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-06 · tag F0790 — failed to provide dental care — pattern
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dental services were provided and followed up for two of five sampled residents (Resident 9 and Resident 113) as evidenced by: A. Failing to follow up and update Resident 9 and Responsible Party(RP) for the status of Resident 9's denture. B. Failing to follow up on recommended dental services (Resident 113). These failures had the potential to result in Resident 9 and Resident 113 having discomfort while eating or chewing foods that could lead to unintended weight loss and lower self-esteem. Findings: A. During a review of Resident 9's admission Record, the admission Record indicated, Resident 9 was initially admitted to the facility on [DATE] and last re-admission was on 10/28/2024 with diagnoses including dysphagia (difficulty swallowing) and dementia (a progressive state of decline in mental abilities). During a review of Resident 9's History and Physical (H&P), dated 10/28/2024, the H&P indicated, Resident 9 had fluctuating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 530) had a call light that was within reach of the resident who was a high fall risk when the call light was observed on the floor out of reach for the resident. This failure had the potential for Resident 530 to feel frustrated when she could not summon help due to the call light not being within reach, her needs not being met and also delay of care and services. Findings: During a review of Resident 530's admission Record, the admission Record indicated Resident 530 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a condition where the brain's function is impaired due to an underlying metabolic disturbance), respiratory failure (a serious medical condition where the lungs are unable to adequately exchange oxygen in the blood), end stage renal disease ([ESRD], irreversible kidney failure), and anxiety disorder (a group of mental health conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure use of a bed alarm (an alarm with sensors that will alarm when a resident leave or attempt to leave their beds unassisted to help prevent falls by alerting staff) was assessed, monitored and documented for one of three sampled residents (Resident 165). This failure had the potential to result in Resident 165 inhibiting to have quality sleep and restrict the mobility. Findings: During a review of Resident 165's admission Record, the admission Record indicated, Resident 165 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), open angle glaucoma (an eye disease that causes slow, symptomless vision loss), and history of falling. During a review of Resident 165's History and Physical (H&P) dated 1/10/2025, the H&P indicated, Resident 165 had no capacity (ability) to understand and make decision. During a review of Resident 165's Minimum Data Set (MDS - a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS-a resident assessment tool) was accurately documented for one of five sampled residents (Resident 140.) This deficient practice had the potential to negatively affect Resident 140's plan of care and delivery of necessary care and services. Findings: During a review of Resident 140's admission record, the admission record indicated Resident 140 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses including unspecified psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality). During a review of Resident 140's MDS, dated [DATE], the MDS indicated had cognition (ability to learn, reason, remember, understand, and make decisions) was moderately impaired and requires supervision for eating and moderate assistance (helper does less than half the effort) for toileting, bathing, and dressing. During a review of Resident 140's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of six sampled residents (Resident 34) received quarterly Interdisciplinary Team (IDT - a group of medical professionals from different disciplines who work together to help a resident achieve their goals) meetings for one of six sampled residents (Resident 34). This deficient practice had the potential to result in Resident 34 not being informed of their care and have concerns addressed. Findings: During a review of Resident 34's admission record, the admission record indicated Resident 34 was admitted to the facility on [DATE] with the diagnosis of major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During an interview on 03/03/25 11:23 a.m. with Resident 34 in their room, Resident 34 stated she did not know her plan of care and stated the staff did not tell her when she can leave. During a review of Resident 34's Minimum Data Set (MDS - a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow professional standards of care and ensure one out of 16 sampled residents (Resident 43) who was receiving tube feeding (TF, delivers liquid nutrition through a flexible tube that goes directly into your stomach or small intestine) had the head of bed (HOB) elevated at least 30 degrees while TF was turned on. This deficient practice had the potential for Resident 43 to aspirate (accidental breathing in of food or fluid into the lungs). Findings: During a review of Resident 43's admission Record, the admission Record indicated Resident 43 was originally admitted to the facility 8/29/2023 and was readmitted on [DATE] with diagnoses of seizures (a sudden burst of abnormal electrical activity in the brain that can cause changes in movement, behavior, and consciousness), encounter for attention to gastrostomy (GT, an opening into the stomach from the abdominal wall, made surgically for the introduction of food), dysphagia (difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure one of one sampled resident (Resident 77) was provided care and services to maintain good grooming and personal hygiene. This deficient practice had the potential to result in a negative impact on Resident 77's quality of life and self-esteem. During a review of Resident 77's admission record, the admission Record indicated Resident 77 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), cerebral infarction (blood flow to the brain is interrupted causing brain cells to die), and Type II Diabetes Mellitus (DM: a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 7's Minimum Data Set ([MDS] a resident assessment tool) dated 12/10/2024, the MDS indicated Resident 77's cognitive skills (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) were moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of three sampled residents (Resident 43) with history of falls, had bilateral bed bolsters (a long narrow pillow or cushion used to improve bed safety without the use of side rails, preventing patients from rolling too far to the left or right) in place as care planned and recommended by the interdisciplinary team (IDT, a group of health care professionals with various areas of expertise who work together toward the goals of their clients). This deficient practice has a potential for Resident 43 at risk for recurring falls and injury. Findings: During a review of Resident 43's admission Record, the admission Record indicated Resident 43 was originally admitted to the facility 8/29/2023 and was readmitted on [DATE] with diagnoses of other lack of coordination, hemiplegia (cannot move one side of the body) following cerebral infarction (stroke, a lack of blood flow to an area of the brain leading the brain cells to begin to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor specific target behaviors for a psychotropic medication (any drug that affects brain activities associated with mental processes and behavior) for one of two sampled residents (Resident 427). This deficient practice had the potential to result in over use of an antipsychotic medication, without monitoring for the effectiveness and/or ineffective of the medication and can lead to adverse drug reactions. During a review of Resident 427's admission Record, the admission Record indicated Resident 427 was admitted to the facility on [DATE] with diagnoses including paranoid (pattern of behavior where a person feels distrustful and suspicious of other people) schizophrenia (a mental illness that is characterized by disturbances in thought), depressive episodes (persistent low mood, loss of interest or pleasure), and history of other mental and behavioral disorders (disruptive patterns of behavior that cause problems in daily life). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in a sanitary manner to prevent growth of microorganisms (an organism that can be seen only through a microscope) that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for 172 out of 186 total residents in the facility by not: A. Ensuring food Items were dated, labeled, and discarded before the used by date (expiration dates). B. Ensuring the temperature of a small freezer in dry storage was monitored and documented. C. Ensuring the proper level of the concentration of the quaternary ammonium in sanitization bucket was monitored and maintained. D. Ensuring Dietary Aid (DA) 1 took off her wristwatch that was not covered with gloves. These failures had the potential to affect residents and result in pathogen (germ) exposure and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement infection control measures by failing to ensure Quality Assurance Nurse (QAN-a nurse who is evaluating nursing practices within an agency and recommending changes for improvement) 1 performed hand hygiene while she was checking lunch trays in dining room. This failure had the potential to result in compromised infection control measures to prevent the potential spread of infection among residents, staff, and visitors. Findings: During a concurrent observation and interview on 3/5/2025, at 12:12 p.m., with QAN 1 in dining room, QAN 1 was checking the residents' tray against the printed sheets of diet orders. QAN 1 pulled the tray out of the lunch tray cart, and she lifted the plate cover up to check the food items on the plate. QAN 1 noticed the metal closure part from the lunch cart was coming down and left side door was moving toward the center while she was checking the tray. QAN1 pushed the metal closure part up and turn to right side and pushed the door to the right side to open. After touching…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program policy when the antibiotic (a substance used to kill bacteria and to treat infections) did not meet Loeb's or McGeer's Criteria (criteria used to determine appropriate use of antibiotics) for one of three sampled residents (Resident 164)for prescribed doxycycline (antibiotic used to treat bacterial infections. This deficient practice had the potential to increase antibiotic resistance and provide antibiotics unnecessarily. Findings: During a review of Resident 164's admission Record, the record indicated Resident 164 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness or paralysis on one side of the body) following unspecified cerebral infarction (CVA-stroke, loss of blood flow to a part of the brain) affecting left non-dominant side and sepsis (a life-threatening blood infection).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide documented evidence of facility employees' screening, education, offering, and current Corona virus disease, ([COVID-19] a contagious infectious disease), vaccination (medications used to prevent diseases usually given by injection or by mouth) status. This deficient practice had the potential to place the facility staff and residents at risk for outcomes such as severe pneumonia (inflammation of lungs that cause difficulty breathing) which could lead to hospitalization due to COVID-19. Findings: During an interview on 3/6/2025 at 11:14 a.m. with the Infection Prevention Nurse (IPN), the IPN stated she did not finish auditing the employee Covid-19 vaccination status and indicated she does not easily have access to Certified Nursing Assistant 1 (CNA 1)'s Covid-19 vaccination status and would have to look in her employee file. The IPN stated the facility would need to know everyone's vaccination status including activities staff, admissions staff, the Administrator (ADM), social services staff, CNA's, Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-27 · tag F0555 — isolated
    Honor the resident's right to choose his or her attending physician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to verbally confirm with five of five sampled resident ' s (Residents 1, 2, 3, 4 and 5) primary care physician (PCP) 1 that he was no longer returning to the facility and failed to follow their policy and procedure titled, Choice of Attending Physician, indicating the facility must inform the resident in writing of the name and contact information for his or her attending physician. This failure resulted in the residents being told that the physician was being changed to a new physician and interrupting the consistent continuity of care of the resident ' s previous physician. Findings: 1. During a review of Resident 1 ' s admission Record (Face Sheet), the face sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including vascular dementia (a progressive state of decline in mental disabilities), cerebral infarction (a type of stroke that occurs when an area of brain tissue dies due to lack…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility to ensure Licensed Vocational Nurse 1 (LVN 1) notified the physician and the Responsible Party (RP) for one out of three sampled residents (Resident 1) when Resident sustained an unwitnessed fall and complained of severe pain. This deficient practice resulted in Resident 1 being found on the floor after sustaining an unwitnessed fall, experiencing unrelieved pain for approximately two hours, and Resident 1 ' s RP and physician being unaware that Resident 1 fell, thus causing a delay in care and/or the inability for Resident 1 ' s physician to prescribe treatment and transfer for a higher level of care in a timely manner. Findings: During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with the diagnosis including history of a fall and subdural hemorrhage (a buildup of blood on the surface of the brain). During a review of Resident 1 ' s Nursing admission assessment dated [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN 1) was competent to care of one of three sampled resident (Resident 1) who sustained an unwitnessed fall, by ensuring LVN 1 was in-serviced on fall assessment, prevention of falls and procedures following a fall, when their Fall Prevention in Long Term Care Part 1: Risk Assessment video was available in 9/2024. This deficient practice resulted in Resident 1 sustaining an unwitnessed fall and no one being aware that Resident 1 fell and/or was in pain, when LVN 1 did not conduct an initial assessment of Resident 1 following her fall, did not report to Resident 1 ' s physician, that Resident 1 fell in order to obtain instructions for care and pain management, did not report to the Registered Nurse Supervisor (RNS 1) or Resident 1 ' s Responsible Party (RP) following Resident 1 ' s fall and did not report the physical therapist ' s (PT 1) findings that Resident 1 was guarding her left leg and screaming during PT 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-04 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three residents (Resident 1) and/or their responsible party (RP), was informed of the resident ' s transfer to another facility. This failure resulted in violating the residents ' right to make an informed decision regarding the transfer to another facility. Findings: During a record review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted on [DATE] to the facility with diagnoses including dementia (loss of cognitive functioning such as thinking, remembering, and reasoning which can affect and interfere with daily life and activities), cerebral infarction (an interruption in the flow of blood to cells in the brain), and mental and behavioral disorders (affect the way you think and behave). During a record review of Resident 1 ' s Minimum Data Set (MDS- standardized screening tool) dated 8/7/2024, the MDS indicated Resident 1 ' s cognitive (the ability to think, reason, and understood) skills for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an injury of unknown origin was reported to the California Department of Public Health (CDPH) for one of six sampled residents (Resident 1) when Resident 1 sustained a fracture (a break in a bone) of the distal right femur (the area of the leg and/or thigh just above the knee joint). This deficient practice resulted in the inability of CDPH to investigate Resident 1's femur fracture in a timely manner and had the potential for facts related to the injury to be forgotten by staff. Findings: During a review of Resident 1's admission Record (Face sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including cerebral infarction ([also known as stroke] a loss of oxygen to the area of the brain resulting in damage to the brain tissue) and encephalopathy (a condition of brain dysfunction as a result of infection, exposure to toxins and other body condition that causes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an injury of unknown origin was thoroughly investigated and the conclusion to their investigation reported to the California Department of Public Health (CDPH) for one of six sampled residents (Resident 1) when Resident 1 sustained a fracture (a break in a bone) of the distal right femur (the area of the leg and/or thigh just above the knee joint). This deficient practice resulted in the facility's inability to determine the cause of Resident 1's femur fracture and had the potential for other injuries to occur. Findings: During a review of Resident 1's admission Record (Face sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including cerebral infarction ([also known as stroke] a loss of oxygen to the area of the brain resulting in damage to the brain tissue) and encephalopathy (a condition of brain dysfunction as a result of infection, exposure to toxins and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-29 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six Certified Nursing Assistants (CNA) 3 had an active State-approved CNA license while providing direct care to residents. This deficient practice had the potential for knowledge and training deficit leading to inadequate resident care. Findings: During a concurrent interview and record review on [DATE] at 1:10 p.m. with CNA 3, the Nursing Staffing Assignment and Sign-In Sheets, were reviewed. The Nursing Staffing Assignment and Sign-In Sheets dated [DATE], [DATE], [DATE], [DATE] and [DATE] had CNA 3's signatures which indicated CNA 3 was assigned to provide direct care to residents. CNA 3 stated she provided direct care to residents on [DATE], [DATE], [DATE], and [DATE] from 7:00 a.m. to 3:30 p.m. and on [DATE] from 7:00 a.m. to 9:00 a.m. CNA 3 stated she applied for the CNA license renewal before the expiration date, [DATE], however became aware the application for the CNA license renewal was not approved on [DATE] when CNA 3 read a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-27 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician for three of six sampled residents (Residents 1, 2 and 3), when Resident 1, who was prescribed Clonazepam (a control medication in schedule IV [group of medicines has been associated with abuse, misuse and diversion] used to treat anxiety, panic attacks and seizures) for anxiety disorder (excessive worry and feelings of fear, dread, and uneasiness) manifested by severe panic and agitation that interfered with care, did not receive 23 doses of Clonazepam from 3/28/2024 through 4/14/2024, when Resident 2, who was prescribed Risperdal (a medication used to treat schizophrenia, and bipolar disorder) manifested by aggression that may interfere with needed care, did not receive four doses of Risperdal from 4/3/2024 through 4/8/202 and when Resident 3, who was prescribed Seroquel (a medication used to treat schizophrenia, bipolar disorder, and depression), for aggression which causes interference with needed care, missed five doses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure storage and distribution of food was done under sanitary and safe conditions for all residents in the facility by failing to: 1.Ensure an employee's water bottle was not stored in the residents' refrigerator in the kitchen. 2.Ensure boxes delivered with resident food were not stored on the floor in the kitchen. These deficient practices had the potential to result in pathogen (germs) exposure to resident and placed residents at risk for developing foodborne illness (illness resulting from contaminated foods, pathogenic bacteria, viruses, or parasites that contaminate food). During an observation and interview on the initial tour on 3/19/2024 at 8:22 a.m. in the facility kitchen, there was an employee's water bottle stored in the designated resident's freezer and boxes of frozen foods delivered to the facility were placed on the floor in the dry storage area of the kitchen prior to being placed in the freezer. During a concurrent observation and interview on 3/19/2024 at 8:24 a.m., in the kitchen with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and reasonable accommodations in a manner that maintained or enhanced a resident's dignity and respect in full recognition of their individuality by: A. Failing to place the call light within reach for Resident 92. B. Failing to place the call light within reach for Resident 4. C. Failing to speak with respectable manner to Resident 69. D. Failing to provide Resident 117 with a working call light. E. Failing to change Resident 117 in a timely manner after being left wet in urine for hours. These failures resulted in Resident 92, 4, 69 and 117 feeling a lack of self-determination to make decisions, a loss of dignity and self-esteem, reasonable accommodations and the ability to call for staff when assistance is needed for activities of daily living ([ADLs] daily living are activities related to personal care, including bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow through and accurately assess with the Preadmission Screening and Resident Review (PASARR- a comprehensive evaluation that ensures people who have been diagnosed with serious mental illness, intellectual, and/or developmental disabilities are able to live in the most independent settings while receiving the recommended care and interventions to improve their quality of life) level I and level II evaluation for three of four sampled residents (Resident 72, Resident 4, and Resident 92) to determine the facility's ability to provide the special need of the residents. This deficient practice placed Resident 40 and Resident 37 at risk of not receiving the necessary care and services they need. Findings: A. During a review of Resident 72's admission Record, the admission Record indicated, Resident 72 was initially admitted to the facility on [DATE] and last admission was 6/2/2022 with diagnoses including Schizophrenia (a serious mental illness that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to: a.Maintain proper storage of drugs and medical equipment used in the provision of care to residents. The facility failed to ensure medications were properly labeled with the opened-on date. This deficient practice had the potential for medications to be administered past the recommended dates rendering them ineffective or potential for negative side effects. b. Ensure medications were secure and inaccessible to unauthorized staff and residents. This deficient practice had the potential for residents, staff and visitors to have access and can ingest medications that could cause clinically significant adverse consequences necessitating hospitalization to stabilize. Findings: During an observation on 3/21/2024 at 9:11 A.M., in station 2B medication cart, with Licensed Vocational Nurse (LVN) 9, the medication cart contained the following medications and vials indicated that were not labeled with the initial open date; a.one package of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's Quality Assessment and Assurance ([QAA] a group which develops and implements appropriate plans of action to correct identified quality deficiencies) committee and Quality Assurance Performance Improvement ([QAPI] a group who takes a systemic, interdisciplinary, comprehensive, and data driven approach to maintaining and improving safety and quality in nursing homes while involving residents and families, and all nursing home caregivers in practical and creative problem solving) committee failed to discuss findings for trends, analysis and recommendations regarding residents' pain management according to the facility's recent re-recertification survey's (3/26/2024) plan of correction. This deficient practice placed the facility at risk to have repeated deficiencies in pain management and potential negative outcomes for residents. Findings: During a review of the facility's QAPI meeting minutes dated 4/16/2024, the meeting minutes indicated no information regarding trends and findings concerning residents' pain management. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to observe and practice infection control measures by failing to: A. Ensure Resident 325 's nasal cannula's prongs ( small flexible tube that contains two open prongs intended to sit on the nostril to deliver oxygen) did not touch the floor before applying it to the resident. B. Observe contact isolation precaution (precautions used for disease, germs and infection that are spread by touching the patient and items in the room) during mealtime for Resident 323. C. Prevent, identify, and assess Resident 5, Resident 110, and Resident 269 for scabies( contagious, itchy skin rash caused by a tiny burrowing mite and can spread quickly through close person-to-person contact) D. Ensure Resident 269 who was re-admitted from the General Acute Care Hospital (GACH) with scabies was isolated from other residents. E. Ensure to follow Scabies Outbreak guidelines as indicated in the facility policy and procedure (P&P). These failures had the potential to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 162) had a completed acknowledgement of advance directives and Physician Orders for Life-Sustaining Treatment (POLST- a medical order that helps give people with serious illness more control over their care during a medical emergency) in their medical records. These failures had the potential for delay of care and treatment or inadvertently missed health care wishes or decisions of the residents during emergency, end of life, and changes in condition. Findings: During a review of Resident 162's admission Record, the admission Record indicated, Resident 162 was initially admitted to the facility on [DATE] and last re-admission was on 3/12/2024 with diagnosis including cerebral infarction (a loss of blood flow to part of the brain), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), epilepsy (a sudden, uncontrolled burst of electrical activity in the brain), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to investigate and include a summary of pertinent findings of the investigation for one of one sampled resident (Resident 1) when Resident 1 filed a grievance on 5/13/2024 regarding a Certified Nursing Assistant (CNA) 1 on the night shift. This deficient practice violated Resident 1's right to have his grievance investigated. Findings: During a review of Resident 1's admission Record, the record indicated an admission date of 1/11/2024 with the diagnosis including osteomyelitis (infection in the bone). During a review of Resident 1's Minimum Data Set ([MDS]- a standardized assessment and care screening tool) dated 4/18/2024, the MDS indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact. The MDS indicated Resident 1 was dependent (helper does all the effort and resident does none of the effort to complete the activity) on facility staff for activities of daily living (ADLs- such as toileting and showering). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility to report an allegation of abuse to the California Department of Health ([CDPH] the state department responsible for public health in California) within 24 hours, implement the facility's abuse prevention policy and failed to report the results of the abuse investigation within 5 days for one of eight sampled residents (Resident 270). These failures placed Resident 270 at risk for further abuse and had the potential to cause feelings of intimidation, neglect and not feeling safe in the facility which is considered their home. Findings: During initial tour on 3/19/2024, during the facility recertification survey, Resident 270 reported that Certified Nurse Assistant (CNA) 8 hit her on the shoulder last night on 3/18/2024 around 9:45 p.m., and she reported to the licensed nurse, but nothing was done. During a review of Resident 270's admission Record, the admission Record indicated Resident 270 was admitted to the facility with diagnoses of major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident, who was a wanderer (a person who walks around aimlessly) and was assessed as a moderate risk for falls, did not sustained right hip fracture (process of breaking or the state of being broken) of the unknow source for one of eight sampled residents (Resident 153). The facility failed to investigate the source of Resident 153's right hip pain to rule out possible abuse. This deficient practice resulted in the cause of Resident 153's right hip fracture and having requiring surgery on 3/12/2024 for a right hip arthroplasty (removal of a broken bone and/or cartilage and replaced with prosthetic components) not being investigated for an injury possibly caused by abuse. Findings: During a concurrent observation and interview on 3/19/2024 at 11:32 a.m., Resident 153 was observed lying in bed on her left side and yelling for help. Resident 153 was observed having uncovered right hip incision with 23 staples without a surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide foot care on one of six sample residents(Resident 61) by : 1. Failing to check and monitor if a podiatry service is needed for Resident 61's toenails who had thick and overgrown toenails. This failure had the potential to cause discomfort and for Resident 61's toenails to cut into the skin due their length. Findings: During a record review of Resident 61's admission Record, the admission Record indicated the resident was admitted on [DATE] to facility with diagnoses that included diabetes (too much sugar in the blood), unspecified osteoarthritis (degenerative joint disease in which the tissues in the joint break down overtime), and difficulty in walking. During a record review of Resident 61's History and Physical (H and P) dated 12/23/2023, the H and P indicated the resident had the capacity to make decision. During a record review of Minimum Data Set ([MDS] standardized screening tool) dated 1/7/2024, the MDS indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of one five sampled residents (Resident 138) who received hemodialysis (a medical procedure to remove fluid and waste products from the body) had an emergency kit at resident's bedside. This failure had the potential for delayed intervention during accidental bleeding on Resident 138. Findings: During a record review of Resident 138's admission Record, the admission Record indicated the resident was admitted on [DATE] to the facility with diagnoses that included end stage renal disease( ESRD, kidneys no longer support body's needs), dependence on renal dialysis ( a person is dependent on dialysis to remove fluids and waste products from the body) and bipolar disease (disorder associated with episodes of mood swings ranging from depressive low or manic highs). During a record review of Resident 138's Minimum Data Set ([MDS] standardized screening tool) dated 12/28/2023, the MDS indicated the resident had an intact cognition (…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four nursing staff had the specific competency and skill necessary to care for 169 residents who had full code status ( if a person's heart stopped beating or stopped breathing all resuscitation procedures will be provided to keep them alive) by failing to: 1. Ensure Certified Nursing Assistant (CNA4) and Registered Nurse 1 (RN1) had Basic Life Support (BLS, training to equip healthcare professionals the necessary skills to respond to life-threatening or emergency situations) Certification. 2. Ensure that employees completed a skills competency checklist at the time of hire and annually. These failures had the potential for RN1, CNA 4, and CNA 3 unable to help residents in the facility who are in full code status during a life-threatening situation or when these skills are needed to be applied. Findings: During a record review of CNA 4 employment file, there was no documentation to indicate CNA 4 had taken the BLS course. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure correct administration of medication as instructed by the manufacturer's label for medication to ensure it was free of significant medication error for one of four sampled residents (Resident 116). Resident 116, had a physicians order for Aspirin (medication used to prevent formation of blood clots) 81 milligrams (mg - a unit of measure of weight) chewable, the Licensed nurse (LVN) # did not follow the route of administration and rather administered the medication with five other different medication to Resident 116 to swallow together at the same time. This deficient practice had the potential to inhibit the correct absorption and effective functioning of the Asprin 81 mg used for prophylaxis (prevention) cerebrovascular accident (CVA - brain tissue damage due to a blood clot) for Resident 116. Findings: During a review of Resident 116's Face Sheet (admission record), the admission record indicated the resident was initially…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a functioning call light for one of six sampled residents (Resident 152). This deficient practice had the potential to result in delay in meeting the resident's need for assistance and accidents. Findings: During a review of Resident 137's admission Record (face sheet), dated 10/9/2023, the admission Record indicated Resident 137 was admitted to the facility with diagnoses including Wernicke's encephalopathy (brain disorder that can cause confusion, incoordination, and weak or paralyzed eye muscles). During a review of Resident 137's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 3/29/2024, the MDS indicated Resident 137's cognitive (the ability to understand or to be understood by others) skills for daily decision making was intact. The MDS indicated Resident 137 required supervision and assistance from staff with dressing and personal hygiene. During an observation on 5/28/2024 at 1:45 p.m., in Resident 137's room, Resident 137 pressed the call light button, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident, who had the right below the knee amputation ([BKA] a surgical removal of the area of the leg below the knee) surgical wound, did not develop a pressure injuries ([PI] localized areas of injury that occur when skin and underlying tissue are compressed from pressure) for one of three sampled residents (Resident 1). The facility failed to: 1.Provide care consistent with the facility policies and procedures (P/P) titled Skin assessment, best practice, Pressure Wounds/Skin breakdown clinical protocol, Comprehensive person-centered care plans, and Charting and Documentation and Resident 1 ' s untitled care plans for skin integrity initiated on 11/12/2023, and 11/14/2023 to prevent an avoidable pressure injury. 2. Ensure the licensed nurses conducted a weekly assessment and monitoring of Resident 1 ' s, right BKA surgical wound and documented its condition from 11/11/2023 through 2/9/2024. This deficient practice resulted in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's rights were maintained for one of three sampled residents (Resident 1) when the facility failed to notify Resident 1 ' s Responsible Party (RP) and primary physician after the Treatment Nurse (TN) assessed a new skin ulcer on Resident 1 ' s right below the knee (BKA-surgical removal of leg below the knee) area on 2/9/2024 and required treatment by the facility ' s wound care consultant (WCC) physician, This deficient practice resulted in a violation of residents ' rights and prevented Resident 1 and Resident 1 ' s family from being involved in Resident 1 ' s plan of care. Findings : During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including type two diabetes mellitus (disease when body cannot control the amount of blood sugar in the body) with diabetic polyneuropathy (caused by diabetes, affects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise and implement two of three sampled residents' (Resident 1 and Resident 2) care plans after a change of condition was assessed by the nursing staff. The facility failed to; 1. Revise Resident 1 ' s care plan after the Treatment Nurse (TN) 1 assessed a new skin ulcer on Resident 1 ' s right below the knee (BKA-surgical removal of leg below the knee) area on 2/9/2024 and required treatment by the facility ' s wound care consultant (WCC) physician. 2.Ensure the Interdisciplinary Team (IDT-Resident's health care team from different specialties) conducted a meeting to discuss and revise Resident 2 ' s care plans after Resident 2 ' s reported an unwitnessed fall on 2/14/2024. 3. Revise Resident 2 ' s care plan to include the use of a Four wheel walker (4WW-device that provides stability and support for residents who are unsteady when walking or standing) These deficient practices; 1.Had the potential to delay the needed care and services for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor for the effects of anticoagulants ( medication used to prevent blood from clotting) for one of three sampled residents (Resident 2), by failing to: 1. Thoroughly assess Resident 2 ' s skin for bruising (skin discoloration due to underlying leaking blood vessels) consistent with Resident 2 ' s care plans and physician orders. 2. Implement pharmacist (PharmD) recommendations during the monthly medication regimen review (MRR-review of medications in order to promote positive outcomes and minimize adverse consequences associated with medication) conducted on 2/5/2024. These deficient practices resulted in the following : 1.Resident 2's purplish skin discoloration on Resident 2 ' s left hip not being assessed timely and leading to a delay in care and services. 2.An approximate 30 day delay in the Director of Nursing (DON) informing Resident 2 ' s physician of the PharmD ' s recommendations to order necessary laboratory (Lab medical tests conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled resident's (Residents 1) Quetiapine Fumarate (medication used to treat depression [a constant feeling of sadness and loss of interest]) was administered as prescribed. This deficient practice resulted in Resident 1 missing three doses of Quetiapine and had the potential for Resident 1 to exhibit behaviors from missed medications like trouble sleeping, nausea or vomiting. Findings: A review of Resident 1's admission Record (Face Sheet) indicated Resident 1 was admitted to the facility on [DATE], with diagnosis including schizoaffective disorder (a mental illness which can affect a person's thoughts, mood, and behavior) and major depressive disorder (a mood disorder which causes a persistent feeling of sadness and loss of interest). A review of Resident 1's History and Physical (H/P), dated 1/26/2024 indicated Resident 1 had the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set ([MDS] a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of six sampled resident's (Residents 2) Escitalopram (medication used to treat depression [a constant feeling of sadness and loss of interest) bubble pack (packaging in which the medication is sealed between cardboard backing and clear plastic cover), containing 21 tablets, was not left on the nursing station counter accessible to staff, visitors, and residents. The deficient practice had the potential for Resident 2's Escitalopram tablets to be lost, stolen, and/or consumed by another resident, visitor, or staff. Findings: A review of Resident 2's admission Record (Face Sheet), indicated Resident 2 was admitted to the facility on [DATE] with diagnosis including bipolar disorder (a mental illness which causes unusual shifts in a person's mood, energy, activity levels, and concentration), anxiety, and schizophrenia (a disorder which affects a person's ability to think, feel, and behave clearly). A review of Resident 2's H&P,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician for one of five sampled residents (Resident 4) that Resident 4 did not receive Tamiflu (generic name for Oseltamivir Phosphate an antiviral medication to treat and prevent flu or influenza [acute respiratory infection]) during an Influenza Outbreak as ordered. This failure resulted in Resident 4 not receiving prophylaxis flu treatment for two weeks and had the potential to put the resident's health in jeopardy. Findings: During a record review of Resident 4's Face Sheet (admission record), the Face Sheet indicated Resident 4 was initially admitted on [DATE] and readmitted on [DATE] with diagnosis including asthma (chronic lung disease that causes inflammation and muscle tightening around the airway), ventricular tachycardia (abnormal heart rhythm of heart that beats too fast), Type II Diabetes (condition that affects the way the body processes blood sugar), disorder involving the immune mechanism (inability for the body to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Tamiflu (generic name for Oseltamivir Phosphate an antiviral medication to treat and prevent flu or influenza [acute respiratory infection])) for one of five sampled residents (Resident 4), during an Influenza Outbreak (OB), was readily available and administered as the physician ordered. This failure resulted in Resident 4 not receiving prophylaxis flu treatments for two weeks and had the potential to put the resident's health in jeopardy. Findings: During a record review of Resident 4's Face Sheet (admission record), the Face Sheet indicated Resident 4 was initially admitted on [DATE] and readmitted on [DATE] with diagnosis including asthma (chronic lung disease that causes inflammation and muscle tightening around the airway), ventricular tachycardia (abnormal heart rhythm of heart that beats too fast), Type II Diabetes (condition that affects the way the body processes blood sugar), disorder involving the immune mechanism (inability for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their Covid-19 (highly contagious respiratory infection) policy by: a. failing to test three out of three residents (Resident 3, 4 and 5) on days 3, and 5 (response testing-48 hours after the first negative test and, if negative, again 48 hours after the second negative test) per Centers of Disease Control (CDC) guidelines and guidance provided by Long Beach Public Health when their roommates (Resident 1 and 2) tested positive for Covid-19 on 11/10/2023. b. Failing to conduct response testing for facility staff when Resident 2 tested positive for COVID-19 on 11/10/2023. c. Failing to report the COVID-19 outbreak (a resident who has been in the facility more than seven days and tests positive for Covid-19) to the California Department of Public Health (CDPH) when Resident 2 tested positive for COVID -19 on 11/10/2023. These deficient practices had the potential to result in undiagnosed or delayed diagnosis of Covid-19 within the facility which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to thoroughly investigate an alleged resident-to-resident altercation between two of two residents (Resident 1 and 2) on September 1, 2023, by failing to submit an accurate summary report of the investigation of the alleged abuse. The report inaccurately indicated Resident 1 did not have redness on the forehead and the report inaccurately indicated there was substantial space between their (Resident 1 and 2) beds which made it impossible for Resident 2 to hit Resident 1 with the bed remote. This deficient practice had the potential to result in unidentified abuse in the facility and the failure to protect residents from abuse. Findings: During a review of the Resident 1's admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included to pulmonary hypertension (high blood pressure in the arteries that go from heart to lungs), cholelithiasis (gallstones [hardened deposits] in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-05 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure : A. dietary staff (DS- cooks, CK1 and CK2) had the appropriate competencies to report one out of four freezers (freezer number 2) in the kitchen, when freezer number 2 was not working appropriately for four days. B. DS did not served food that was stored in the freezer (garlic toast and French toast) was served to the residents when the food items were thawed and not frozen. This deficient practice had the potential to result in decreased food quality and to result in pathogen (germ) exposure to residents and placed 160 out of 176 residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings: During an observation on 8/4/2023 at 10:40 a.m., freezer number 2 ' s digital thermometer was alternating the temperature reading of 43 degrees F (acceptable freezer temp should be below 0 degrees F) and the word HI. Freezer number 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was stored in a sanitary manner to prevent growth of microorganisms (bacteria, virus, or fungus that can only be seen under a microscope) that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for 160 out of the 176 residents in the facility by not: a. Ensuring a clear bucket filled with mixed vegetables in the walk-in refrigerator was labeled and dated. b. Ensuring freezer number two (2) was working and the temperature was at or below zero degrees Fahrenheit (F, unit of measurement) c. Ensuring food including, Garlic Bread with real garlic and French toast that was being stored in freezer number 2 while it was not functioning properly was not served to the facility ' s residents These deficient practices had the potential to result decreased food quality and to result in pathogen (germ) exposure to residents and placed residents at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-05 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one out of four freezers (freezer 2) in the kitchen was in proper working order. This deficient practice had the potential to effect food quality and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever which can lead to serious medical complications and hospitalization. Findings: During a record review of the facility ' s freezer temperature log (FTL) for freezer number 2 for dates 8/1/2023 to 8/4/2023, the FTL indicated acceptable temperature for freezer: 0 degrees F or below. The FTL indicated the following temperature readings: 1. 8/1/2023 morning (AM): 36 degrees F 2. 8/2/2023 AM: 38 degrees F 3. 8/3/2023 AM: 39 degrees F 4. 8/4/2023 AM: no temperature recorded During an observation on 8/4/2023 at 10:40 a.m., freezer number 2 ' s digital thermometer was alternating the temperature reading of 43 degrees F (acceptable freezer temp should be below 0 degrees F) and the word HI. Freezer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$232,696 in federal fines across 4 penalties. 2 Medicare payment denials on record.

  • $25,490 — penalty dated 2026-05-27
  • $14,050 — penalty dated 2024-10-10
  • $56,584 — penalty dated 2024-07-05
  • $136,572 — penalty dated 2024-02-21
  • Medicare payment denial — starting 2024-08-28 for 7 days
  • Medicare payment denial — starting 2024-04-24 for 55 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
YAN, MALVINIndividualCONTRACTED MANAGING EMPLOYEEsince 11/01/2023
MCALEENAN, RYANIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 03/01/2023
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
HANCOCK, MARKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 06/06/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$22.1M
Net patient revenuemost recent cost report
+9.1%
Operating marginrevenue minus expenses
$1.2M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 5%Medicare 19%Other / private 76%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$377per resident / day
operating cost
$11,450per month
≈ monthly operating cost
$414per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555375. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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