Garden City Healthcare Center
1310 West Granger, Modesto, CA 95350 · For profit - Limited Liability company · 104 certified beds · (209) 524-4817 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $35,153 in federal fines (most recent 2025-11-24)
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.1% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.0% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.3% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.4% | 1.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 15.3% | 9.8% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 16.1% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.6% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.5% | 10.2% | 21.2% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.7% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.9% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 18.7% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.45 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.32 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 238 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 33.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.63 therapist hours per resident per day in 2026Q1 — more than 89% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.3%CMS range 46.9–59.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.5%CMS range 8.7–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 33.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 36.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 94.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.8%CMS range 5.6–12.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.06 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 104 beds and averages 99.7 residents a day — about 96% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.16 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.64 hrs/resident/day on weekends vs 4.11 on weekdays — 11% thinner on weekends. RN hours go from 0.63 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 13 most serious are shown; the remaining 47 are one tap away and print in full.
- Immediate jeopardy · J2024-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect resident rights to be free from abuse (verbal, mental, sexual, or physical abuse) and neglect (failure to provide goods and services necessary to avoid physical harm or mental anguish) for two of twenty-one sampled residents (Resident 32 and Resident 38) when the facility was aware that Resident 32 and Resident 38 were continuing to engage in sexual activity which began on or around [DATE] and: 1. The facility did not determine if Resident 32 and Resident 38 had the capacity for sexual consent (physical and psychological actions that involve sexual arousal, desire, and satisfaction); 2. The facility failed to notify the medical doctor and/or psychiatrist regarding the sexual relationship between Resident 32 and Resident 38 to assist in determining if both residents were able to consent to the sexual relationship; and, 3. The facility did not put protective measures in place to prevent potential sexual abuse for Resident 32 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-11-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement appropriate safety interventions including supervision to ensure a safe environment free of accidents and hazards for one of two sampled residents (Resident 1) when:1. Resident 1 was not initially assessed (around the time of admission to the facility) accurately for an elopement risk (the potential for a vulnerable individual to leave a facility without staff awareness, leading to serious dangers like injury or even death) and Resident 1 was not reassessed for an elopement risk after Resident 1 became more confused, began to wander (aimless movement), and attempted to and expressed a desire to leave the facility on several occasions; 2. An elopement risk care plan (a comprehensive resident centered plan which includes interventions such as environmental modifications, supervision, and/or technology integration to prevent a resident from leaving a facility) was not created for Resident 1; and 3. A doctor's order to send Resident 1 to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited beforedisputed · IDR2025-07-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to use safe lifting technique to move one of two sampled residents (Resident 1) from the wheelchair to the bed on 7/5/25, after Resident 1 had an assisted fall (a situation where a resident begins to fall but is supported or guided by another person to minimize the impact of the fall) to the ground.This failure resulted in Resident 1 sustaining a left distal femoral fracture (broken bone in the lower part of the left thigh bone near the knee).Findings:Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnosis of dementia (a general term for loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) and repeated falls. Review of Resident 1's Brief Interview for Mental Status (BIMS, an assessment tool), dated 5/9/25, indicated Resident 1 scored three out of fifteen points total. A score of three indicated that Resident 1 had severe cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of practice for 2 of 12 sampled residents (Resident 1 and Resident 2) when insulin (a medicine that helps control blood sugar) orders lacked parameters for licensed nurses regarding when to notify the physician and when to hold insulin administration for abnormal blood glucose levels.This failure had the potential to result in inconsistent clinical decision-making, inappropriate insulin administration, and adverse outcomes, including hypoglycemia (low blood sugar) or hyperglycemia (high blood sugar). Findings:1. Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with a diagnosis of, but not limited to type 2 diabetes mellitus with hyperglycemia (the person has diabetes with very high blood sugar).Review of Resident 1's clinical record titled, Order Details, ordered 8/20/24, indicated, Order Summary: NovoLOG Solution 100 UNIT/ML (Insulin Aspart) [a fast-acting insulin medicine used to lower high blood sugar - unit of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-12 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 4 of 37 sampled residents (Resident 12, Resident 54, Resident 71, and Resident 79) were provided with reasonable accommodation of needs when;1. Resident 12, Resident 54 and Resident 79's call light (device used to contact staff for assistance) was not within reach; and,2. Resident 71 was not provided with a communication board (Communication boards help people communicate with others by using symbols, pictures, or photos).This deficient practice placed Resident 12, Resident 54, Resident 79 and Resident 71 at increased risk for unmet care needs, delayed staff response, and had the potential to impact their psychosocial well-being.Findings:1. Review of Resident 12's admission Record indicated, Resident 12 was admitted to the facility with diagnoses including Alzheimer's disease (a progressive, irreversible brain disorder that slowly destroys memory, thinking skills, and eventually the ability to perform simple tasks), seizures (abnormal electrical brain activity leading to sudden muscle limpness/drop…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-12 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure consistent implementation of its Advance Directive (a legal document that outlines the preferences for medical treatment if the resident become unable to communicate or make decisions for one's self) process for nine of 37 sampled residents (Residents 142, 138, 78, 137, 139, 103, 105, 117, and 3); when Section D of the Physician Orders for Life-Sustaining Treatment (POLST) (POLST, a signed medical order reflecting a resident's life-sustaining treatment preferences) was incomplete and/or the documentation regarding Advance Directive status was inconsistent with other facility records.These failures resulted in the facility being unable to verify who participated in the POLST discussion and was unable to demonstrate that assistance in establishing Advance Directives was offered to the residents and documented in their health records, which could have resulted in the residents' desired life sustaining treatment in the case of an emergency not being honored.Findings:During a review of the sampled residents' Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure medications were handled, destroyed, and documented in accordance with accepted standards of practice and facility's policy with a census of 101 residents when:1. Destruction and disposition of non-controlled (non-opioid) prescription medications were not co-signed and witnessed by two licensed nurses;2. Medications labeled as hazardous (medications that pose health risks with repeated unsafe handling) were not handled safely during medication administration for Resident 146; and3. Resident 86's narcotic medication, Morphine (a controlled prescription drug) was not accurately documented in the electronic Medication Administration Record (MAR - a legal record of medications administered to a resident) when removed from the Controlled Drug Record (CDR - a paper record sheet for accountability and tracking of narcotic removal with nurses initial, date, and time).These failures compromised medication accountability and created the potential for unsafe medication handling, administration practices, and risk of drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, Interview and record review the facility failed to ensure safe medication storage practices in the medication carts, Medication refrigerators and medication rooms with resident census of 101 when:1. South hall medication refrigerator stored undated and outdated medications with extensive frost build up and not meeting the temperature range per policy.2. South hall medications cart 3 stored undated and outdated medications.3. North hall medication cart for IV (Into the Vein) stored unlabeled IV solutions.4. North hall medication refrigerator stored discontinued, unlabeled, outdated medications, and co-mingled medication container with different routes of administration, and the storage practices did not follow manufacturer specification for storage temperature.5. South hall medication cart 4 stored undated and outdated medications.These failed practices could contribute to use of medications with lower potency and/or inadvertent use of discontinued drugs.Findings:1.During a concurrent interview with Licensed Nurse 5 (LN 5) and inspection of medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe infection prevention practices and provide a clean and sanitary environment with a census of 101 residents when:1. Two water dispensers located at the nurse's stations were found dirty,2. Urinal was not labeled for Resident 9, Resident 98 and Resident 116,3. A pill cutter (a small, handheld device designed to accurately divide pills or tablets into smaller, more manageable doses) was found with unknown powder and dust inside,4. A glucometer (a device for measuring the concentration of glucose in the blood) was cleaned with bare hands using bleach wipes. These failures had the potential to spread disease and illness amongst the residents residing in the facility, negatively impacting their health and well-being.Findings: During a concurrent observation and interview on 2/10/26 at 8:38 a.m., with Licensed Nurse (LN) 6, in the South Nurses Station, a water dispenser was observed having brown, yellow and white residue around the water dispensing nozzle, brown residue in the drip tray and dust around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and document informed consent (giving permission for medical care after fully understanding it) for psychotropic medications (drugs that affect how a person thinks, feels, or acts) use for 1 of 37 sampled residents (Resident 148) when Resident 148's medical record lacked evidence that Resident 148 was informed of the purpose, risks, benefits, side effects, alternatives, and provided consent for two antidepressant medications (medications that help improve mood) and one sleep aid medication (medication to help induce sleep).This failure had the potential to result in Resident 148 receiving psychotropic medications without understanding avoidable adverse outcomes including adverse drug effects (unwanted or harmful reactions caused by a medication) and a decline in functioning and/or quality of life.Findings:A review of Resident 148's admission RECORD, indicate Resident 148 was admitted to the facility with diagnosis of, but not limited to major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the safety of bedside medication storage and use in one out of seven residents (Resident 63) observed for medication administration based on facility's policy and medical doctor's orders when Resident 63 was self-administering a nasal spray medication that was stored at her bedside without a physician's order or the facility staff being aware of the use.This failed practice and use of medication without a doctor's order could contribute to unsafe medication use in a room shared with another resident and possible drug-drug interaction with prescribed medications.Findings:During a concurrent interview with Resident 63 and a medication administration observation with Licensed Nurse 1 (LN) 1 on 2/9/26 at 8: 45 a.m., LN 1 administered a total of 16 morning medications to Resident 63. The medications included five blood pressure medications among others. Resident 63's bedside table stored two unlabeled bottles of a nasal spray called oxymetazoline (a used to relieve nasal and sinus congestion/pressure caused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a home-like environment for two of 37 sampled residents (Resident 116 and Resident 127) when:Resident 116's drawer handle was broken; and,Resident 127's walls were not maintained and painted evenly.These failures had the potential to negatively impact Resident 116 and Resident 127's home-like environment.Findings: 1. A review of Resident 116's clinical record titled, admission RECORD, indicated, Resident 116 was admitted to the facility with diagnoses of, but not limited to generalized muscle weakness, abnormalities of gait and mobility (difficulty walking and moving) absence of right leg above the knee, presence of artificial left leg, and diabetes mellitus (a condition where the body cannot control blood sugar levels). During a concurrent observation and interview on 2/9/26, at 10:33 AM, in Resident 116's room, the bedside cabinet on the left upper side of Resident 116's bed was observed with a broken handle. Resident 116 stated that he reported the broken drawer handle to the staff several times,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of 37 sampled residents (Resident 7) was appropriately discharged when Resident 7 was discharged back to a General Acute Care Hospital (GACH) for insurance purposes.This deficient practice resulted in an inappropriate GACH admission.Findings:A review of Resident 7's clinical record titled, admission RECORD indicated Resident 7 was admitted on [DATE], with diagnoses that included but not limited to type 2 diabetes (the body's inability to control sugar levels), shortness of breath, and muscle weakness.A review of Resident 7's clinical record titled, Progress Notes dated 10/2/25, at 12:25 p.m., documented by Licensed Nurse (LN) 1 indicated, .Writer notified by Admin [administrator] that resident needed to get sent out back to GACH d/t [due to] insurance purposes no clinical [health] changes noted family aware MD aware .A review of Resident 7's untitled GACH document dated 10/2/25, at 12:31 p.m., indicated, .patient presents from rehab without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2026-02-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS - clinical assessment tool used in nursing homes) diagnostic assessments were accurately documented for 2 out of 5 residents reviewed for unnecessary medications, when Resident 2 and Resident 105 received medications for physician-documented conditions that were not coded on the MDS.This failure had the potential to compromise safe and accurate resident assessment and nursing plans of care. Findings:Review of Resident 2's admission RECORD indicated Resident 2 was admitted to the facility with multiple diagnoses, including dementia (cognitive decline where the specific type and severity are not clearly defined or documented) and atrial fibrillation (type of irregular and fast heart rhythm that occurs in sudden and temporary episodes).Review of Resident 2's History and Physical (H&P), dated 6/9/25, indicated the resident was admitted to the facility with diagnoses including hypothyroidism (low thyroid hormone) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure residents received pain management interventions in accordance with assessed pain levels for 1 out of 5 residents reviewed for unnecessary medications, when staff administered PRN (as needed) pain medication for Resident 86 despite documented pain assessments indicating a pain level of 0 (a 0-10 pain scale with 0 being no pain, to 10 being the worst pain). This failure had the potential to result in unnecessary medication administration, increased risk for adverse medication effects, and inaccurate pain assessment.Findings:Review of Resident 86's admission RECORD indicated Resident 86 was admitted to the facility with multiple diagnoses, including muscle weakness, chronic low back pain, and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest).Review of Resident 86's Medication Administration Record (MAR - a legal record of medications administered to a resident) for January 2026 through February 2026 indicated the resident had a physician order for Morphine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-10 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain one of four sampled residents' privacy (Resident 1) when licensed nurse (LN) 3 used her personal phone to take a photograph of Resident 1. This failure resulted in a violation of Resident 1's privacy, potentially negatively affecting his psychosocial well-being. Findings:Findings:A review of Resident 1's clinical document titled, admission RECORD, (contains clinical and demographic data) indicated Resident 1 had been admitted to the facility with diagnoses which included dementia (a general term for a loss of brain function that is not a normal part of aging, causing significant problems with memory, thinking, and social abilities).A review of Resident 1's clinical document titled, Progress Note, dated 9/2/25, by LN 3, indicated LN 3 was informed by a NOC shift (6:30 a.m. through 7 p.m.) nurse that Resident 1's arm was tied to the bed during the Intravenous (IV - plastic tube placed in the vein to deliver medication) line placement. LN 3 informed the NOC nurse that she needed to untie Resident 1's arm from the bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure one of four sampled residents (Resident 1) environment was free of accident hazards when Resident 1's right wrist remained in an arm positioning device (a medical tool that holds a patient's arm in a specific, stable, and extended position during the procedure and does not allow for movement) following a mid-line insertion (medical procedure of placing a thin, flexible tube (catheter) into a large vein in the upper arm, with the tip terminating just below the armpit).This failure had the potential for injury related to the arm positioning device being secured to Resident 1's bedframe, potentially negatively affecting Resident 1's health, safety, and emotional well-being.A review of Resident 1's clinical document titled, admission RECORD, (contains clinical and demographic data) indicated Resident 1 had been admitted to the facility with diagnoses which included a fall, abnormal gait, and impaired mobility (any unusual walking pattern that deviates from a normal, smooth, and coordinated stride).A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure self-administration of medication was clinically safe and appropriate for one of three residents (Resident 1), when Resident 1 was not assessed for self- administration of his medications prior to being provided his medications to self-administer while out on pass. This failure had the potential to contribute to unsafe medication use by Resident 1 and could have led to Resident 1 experiencing adverse health consequences. Findings: Review of Resident 1 ' s admission RECORD, indicated Resident 1 was initially admitted to the facility with diagnoses of osteomyelitis (an infection of the bone that causes inflammation and destruction of bone tissue), paraplegia (inability to voluntarily move the lower parts of the body), and chronic pain (persistent pain that lasts for over three months) among other diagnoses. Review of Resident 1 ' s Medication Administration Note, dated 10/17/24, at 3:30 p.m., written by Licensed Nurse (LN) 4, indicated, .Norco [medication used to treat moderate to severe pain, classified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive care plan (a plan to address initial goals on admission and physician orders to ensure safety and well-being of a resident) for self-administration of medication for one of three sampled residents (Resident 1) when, Resident 1 was self-administering his multiple medications given to him by facility staff while out on pass from the facility. This failure resulted in a person-centered care plan with individualized interventions not being developed for Resident 1 and had the potential for Resident 1 to not properly self-administer his medications which could have led to subsequent adverse health events. Findings: Review of Resident 1 ' s admission RECORD, indicated Resident 1 was initially admitted to the facility with diagnoses of osteomyelitis (an infection of the bone that causes inflammation and destruction of bone tissue), paraplegia (inability to voluntarily move the lower parts of the body), and chronic pain (persistent pain that lasts for over three months) among other diagnoses. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide care and services after an unwitnessed fall for one of three sampled residents (Resident 1) when: 1. Resident 1 was found on the floor next to his bed on 12/5/24 at 1:25 a.m., with signs of delirium (a sudden, severe change in mental state which can include confusion, disorientation, and an inability to think clearly) and Licensed Nurse (LN) 1 delayed notifying the physician until 7:00 a.m. on 12/5/24; and, 2. LN 1 documented Resident 1 was experiencing signs of delirium after an unwitnessed fall but did not document a neurological (to evaluate level of alertness, orientation, mood), pain, or skin evaluation (to evaluate for trauma, scratches, bruising) was completed. These failures had the potential for Resident 1 to experience pain, suffering, and an increased length of recovery and rehabilitation. Findings: Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses including but not limited to dehiscence of an amputation stump (surgical site of an amputated limb…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide comprehensive and effective pain management, for one out of three sampled residents (Resident 1) when Resident 1's pain assessment scale (a tool used to assess the level of pain) indicated moderate pain, and Resident 1 was administered a pain medication intended for mild pain. This failure had the potential for Resident 1's pain not being effectively managed. Findings: Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses including but not limited to dehiscence of an amputation stump (surgical site of an amputated limb reopens), cirrhosis of the liver (chronic liver disease which can cause a buildup of toxins in the brain), end-stage renal disease(kidney disease which leads to an ability to remove waste from the blood), and ascites (excess fluid accumulates in the belly). A review of Resident 1's NURSING-ADMISSION/readmission EVALUATION/ASSESSMENT, dated 12/3/24, indicated, .Level of Consciousness .Alert [marked] .Mood and behavior patterns .Calm/Cooperative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen's commercial can opener blade was clean and free from metal shavings. This failure could have resulted in food borne illness (vomiting, diarrhea, nausea) for 98 residents who ate food from the kitchen. Findings: During a concurrent observation and interview on 10/21/24, at 11:40 a.m., with the Dietary Director (DD), the commercial can opener was observed to have old metal shavings on the blade of the can opener. DD acknowledged the commercial can opener was not clean and it appeared to have curled up metal shavings on the blade that occurred after a can of food was opened. DD stated the can opener was supposed to be cleaned after each use and deep cleaned (ran through the dishwasher) once a week, although there was not a log in place to track the cleanings. DD stated the dirty can opener was a risk for infection and could have led to food borne illnesses for the residents. During an interview on 10/21/24, at 1:00 p.m., the COOK stated the commercial can opener should have been cleaned after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's right to a dignified existence when one resident (Resident 49) in a sample of 21 was exposed to hearing her roommate and another resident engage in sexual activity in their shared room at the facility. The facility was aware of the situation, yet failed to address the issue. This failure led to Resident 49 feeling humiliated and embarrassed and had the potential to negatively impact her psychosocial well-being. Findings: A review of Resident 49's admission Record indicated that Resident 49 was admitted to the facility in 2023. The admission Record further indicated that Resident 49 had diagnoses which included but were not limited to arthritis (painful inflammation and stiffness of the joints), and depression (a persistent feeling of sadness and loss of interest that can interfere with activities of daily living). A review of Resident 49's Minimum Data Set (MDS, a comprehensive care assessment tool), indicated that Resident 49 required maximum assistance with transfers from her bed to a wheelchair,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure allegations of abuse were investigated and safeguards were implemented to prevent further abuse for two of 21 sampled residents (Resident 25, and Resident 311) after the facility was made aware of an allegation of verbal abuse and the threat of physical violence involving Resident 311 and Resident 25. These failures placed Resident 311 and Resident 25 at risk for unidentified and ongoing abuse. Findings: A review of Resident 311's admission Record indicated Resident 311 was admitted to the facility with diagnoses which included, but were not limited to, cellulitis (bacterial skin infection that causes redness, swelling, and pain in the infected area of the skin), anxiety, and depression (a persistent feeling of sadness and loss of interest that can interfere with activities of daily living). During an interview with the Ombudsman (Omb) on 10/22/24 at 11:40 a.m. at the facility, the Omb stated that Resident 311 reported to her that she was harassed and called a (racial slur) by her roommate. The Omb stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe use and storage of Emergency kits (or Ekit, a collection of emergency medications) for a census of 98 residents when: 1. Three Emergency kits (Ekit) for IV (Intravenous, Into the Vein) medications at facility's North Station were open and/or unsealed with no documentation on when it was opened, what was removed, or the medications used for specific residents. 2. Two Emergency kits (Ekit) for refrigerated medications containing a controlled drug called lorazepam (or Ativan, a restricted medication in injectable form used for anxiety or seizure- uncontrolled brain activity) were opened, used, and unsealed with no documentation on when or who it was used for. These failures could contribute to unsafe medication use, lack of accountability and risk of drug diversion (the illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber). Findings: 1. During a concurrent observation and interview, at facility's North station, accompanied by Licensed Nurse (LN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe medication storage practices in medications carts for a census of 98 when: 1. Hazardous medications (drugs that can cause harm to the body when handled unsafely) were stored in the medication cart at North station with no warning label on how to be handled by nursing staff and without being in a protective bag. 2. A cart designed as an extra IV medication cart (IV is Intravenous, Into the Vein) stored a large supply of prescription IV medications bags with no patient specific label in the facility's North station and without a way to track each IV medication bag and what it was used for. 3. The IV medication cart at North station stored resident specific IV medications that were outdated, undated, or for residents no longer in the facility or no longer receiving IV medications, with medication and supplies co-mingled in a cluttered way. 4. The medication Cart and refrigerator at South station stored undated, unlabeled, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide infection prevention and control measures to prevent the possible spread infection for a census of 98 when: 1. Appropriate Enhanced Barrier Precautions (EBP-infection control interventions to reduce the spread of germs through gown and glove use during high contact resident care activities) were not followed for Resident 300 and Resident 60 when accessing Peripherally Inserted Central Catheter (PICC-a tube inserted into a vein and guided into a large vein above the heart, used to administer intravenous medication ) lines for intravenous (IV- an apparatus used to administer a fluid such as medication) antibiotics (medication used to treat bacterial infections); and, 2. Aseptic (free from contamination) technique was not used when reconstituting (adding a liquid diluent to a dry ingredient to make a specific concentration of liquid) IV antibiotics for Resident 300 and Resident 60; and, 3. Dirty cups were placed on the coffee cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 21 sampled residents (Resident 37) had her call light (a handheld device that allowed Resident 37 to communicate with nurses and caregivers in the facility setting) within reach. This failure resulted in Resident 37 not being able to reach staff when she needed assistance on 10/21/24 and could have resulted in injury due to her needs not being met in a timely manner. Findings: During a review of Resident 37's clinical record titled, admission Record (a document that contained Resident 37's demographic information), indicated Resident 37's diagnosis included epilepsy (a brain disorder that can cause seizures/uncontrolled body movements), osteoporosis (a bone disease that caused bones to become weak and more likely to break), and dementia (a chronic condition that caused a decline in mental abilities, such as thinking, remembering, and reasoning, that interferes with daily life). During an observation on 10/21/24, at 9:20 a.m., Resident 37 was in her bed and her right hand was contracted (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegations of abuse were reported to the state survey agency after the allegations of abuse were witnessed by staff and reported to facility administration involving four of twenty-one sampled residents (Resident 32, Resident 38, Resident 25, and Resident 311) when; 1. Resident 32 and Resident 38 engaged in sexual activity, but neither Resident 32 or Resident 38 had the decision-making capacity (the ability of a patient to understand the benefits and risks of, and the alternatives to, a proposed treatment or intervention) to consent to the sexual activity; and, 2. Resident 311 was involved in a verbal altercation, which included threats of physical violence and racial derogatory remarks, with her roommate, Resident 25, in their room, on 10/6/24. These failures resulted in a delay of the state survey agency investigating the allegations of abuse, which had the potential to put residents' psychosocial and physical health and safety at risk.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of 21 sampled resident's (Resident 20) Preadmission Screening and Resident Review (PASARR - an assessment tool that evaluated Resident 20 for serious mental illness (SMI) and/or intellectual disability (ID), prior to admission to the facility) was completed accurately. This failure could have resulted in Resident 20 not receiving additional psychological services that could have assisted her in living her highest quality of life. Findings: During a review of Resident 20's clinical record titled, admission Record (a document that contained Resident 20's demographic information), indicated Resident 20's diagnoses included schizoaffective disorder (a mental health condition that is marked by hallucinations (seeing things that are not there) and mood disorders) and Bipolar Disorder (a mental illness that caused extreme shifts in mood, energy, and activity levels). A review of Resident 20's clinical record titled, Progress Note, dated 10/2/24, at 11:13 p.m., by the Licensed Nurse (LN) 9, indicated, Resident refused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of 21 sampled residents (Resident 96), received neurological (brain) assessments (assessment of mental status, strength, and sensation) following a fall, per the implemented care plan (a list of Resident 96's problems, goals, and interventions), and the facility policy. This failure could have resulted in a delay in identification of neurological changes prior to Resident 96's death. Findings: During a review of Resident 96's clinical record titled, admission Record (a document that contained Resident 96's demographic information), indicated Resident 96's diagnoses included muscle wasting and weakness, cognitive (mental) impairment, and Parkinson's disease (a degenerative brain condition that caused tremors (shaking), stiffness, slowed movement, and memory and thinking problems). A review of Resident 96's clinical record titled, EMERGENCY DEPARTMENT NOTE, dated [DATE], at 10:04 p.m., by the Medical Doctor (MD) 3, indicated Resident 96 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 21 sampled residents (Resident 45) received daily communication in Resident 45's preferred spoken language (Greek). This failure could have resulted in Resident 45's not being able to maintain or improve her ability to communicate with staff. Finding: During a concurrent observation and attempted interview on 10/21/24, at 10:00 a.m., with Resident 45, Resident 45 looked at State Agency and did not respond when asked if Resident 45 had any concerns regarding her care at the facility. Several attempts were made to communicate with Resident 45 in English, without success. During a concurrent observation and interview on 10/21/24, at 10:01 a.m., with the Licensed Nurse (LN) 1, LN 1 asked Resident 45 how she was doing and if she was in any pain. Resident 45 did not respond but looked at LN 1. LN 1 stated Resident 45 was unable to speak fluent English and her preferred spoken language was Greek. LN 1 stated Resident 45 pointed at objects that she wanted and said a few words in English to make her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an environment free of accidents and hazards for one of 21 sampled residents (Resident 84) when Resident 84 left cigarettes and a cigarette lighter accessible to other residents outdoors on a patio. This failure had the potential for an accidental injury to occur to other residents in the facility. Findings: A review of Resident 84's admission Record indicated that Resident 84 was admitted to the facility in 2024. Resident 84's admission Record indicated Resident 84 was admitted with diagnoses which included but were not limited to wedge compression fracture of third lumbar vertebra (the broken bone in the lower back collapses causing the front part of the spine to form a wedge shape), neuropathy (damage to nerves causing pain, numbness, muscle twitching, weakness and swelling), and chronic obstructive pulmonary disease (COPD, a long-term lung disease that cause airflow blockage and breathing related problems, shortness of breath, and cough). A review of Resident 84's Smoking Acknowledgement and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to monitor the use of high-risk medications (medications that pose a health risk if not monitored closely) for two out of 21 sampled residents (Resident 70 and Resident 306) when: 1. Resident 70's hold parameters (a set of numbers that guide the nursing staff to hold and not give medication for safety reasons) for use of blood pressure medication (medication use to lower pressure in arteries) were not followed. 2. Resident 306's blood sugar was not monitored while on two insulin products (insulin an injectable drug used to treat blood sugar disease or diabetes). These failed practices could put Resident 70 and Resident 306 at risk of adverse drug effects. Findings: 1. During a review of Resident 70's medical record, titled Medication Administration Record (or MAR, a document that list medications administered with nursing monitoring parameters), dated 10/2024, the record indicated Resident 70 was receiving a medication to counter low blood pressure as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the Antibiotic Stewardship Program (or ASP- a federally mandated program with goals of monitoring, optimizing antibiotic use, and reducing misuse of antibiotics) tracked and assessed antibiotic use based on facility policy for a resident census of 98. This failure could contribute to unsafe antibiotic use, monitoring, and increases the risk of developing resistance to germs that cause infections [when germs are not killed by an antibiotic] in the facility. Findings: During an interview with Infection Prevention nurse (IP), at facility's South station, on 10/24/24, at 9:49 AM, the IP stated when a new antibiotic was ordered, or a resident was admitted to the facility with an antibiotic order he was notified via the computer system or a text from the admitting staff. The IP stated he would then enter the antibiotic order and resident information into a spread sheet for tracking purposes. During a concurrent interview and record review with the IP of an ASP spread sheet, titled Infection Prevention and Control…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain standards of infection prevention and control for a census of 99 when the freestanding air conditioning (AC) units on each hallway contained air filters that were caked with dust and debris. This failure had the potential to spread infection to the 99 residents residing in the facility. Findings: During an observation on 9/27/24, at 11:19 AM, in the North long hall, the air filter in the freestanding air conditioning unit at the end of the hall was observed to be caked with dust and debris. During an observation on 9/27/24, at 11:21 AM, in the North short hall, the air filter in the freestanding air conditioning unit at the end of the hall was observed to be caked with dust and debris. During an observation on 9/27/24, at 11:27 AM, in the South long hall, the air filter in the freestanding air conditioning unit at the end of the hall was observed to be caked with dust and debris. During an observation on 9/27/24, at 11:30 AM, in the South short hall, the air filters in the freestanding air…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure professional standards of care were met for three out three sampled residents (Resident 1, Resident 2, and Resident 3) who sustained falls, when post fall charting (documentation of assessments and observations) was not documented for Resident 1, Resident 2 or Resident 3. This failure had the potential for Resident 1, Resident 2, and Resident 3 to have unassessed injuries, untreated pain, and/or underlying illnesses. Findings: 1a. A review of Resident 1's admission RECORD, indicated she was admitted to the facility in mid-2024 with diagnoses which included dementia (a progressive state of decline in mental abilities). A review of Resident 1's Progress Notes, indicated, .09/07/2024 03:35 .Outcomes of Physical Assessment .Nursing observations, evaluation, and recommendations are: CNA went to answer call light in [Resident 1's room number]. Resident was found on the floor between B and C bed .Resident has an injury to back of head and an old scab on her left wrist opened up, some redness on her right cheek noted.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure accurate and complete documentation for one of three residents sampled (Resident 2) when Resident 2 was transferred to an acute care hospital and the facility did not document the date and time of her transfer, where she transferred to, how she was transported, or the disposition of her personal effects and her medications. This failure had the potential to negatively impact resident 2's continuity of care and had the potential risk of her receiving inadequate care or services. Findings: A review of Resident 2's admission RECORD, indicated she was re-admitted to the facility in February of 2024 with diagnoses which included chronic obstructive pulmonary disease (COPD-long term lung disease that causes shortness of breath and cough) and urinary tract infection. A review of Resident 2's Progress Notes, indicated, 2/11/2024 19:09 [7:09 PM] .resident receiving acute care outside of facility . on 2/12/24, at 12:51 AM the notes indicated, .Sent out to hospital. A review of Resident 2's SBAR [Situation, Background,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure professional standards of practice were followed for one of three sampled Residents (Resident 1) when Resident 1 did not receive her medication as prescribed, and the physician was not informed the medication was unavailable for administration. This failure had the potential to negatively impact the health and well-being of Resident 1. Findings: Resident 1 was admitted to the facility in March of 2024 with diagnoses which included chronic obstructive respiratory disease (COPD, long term lung disease that causes shortness of breath and cough). A review of Resident 1's Order Summary Report, indicated, .Trelegy Ellipta inhalation [medication used to make breathing easier and improve lung function] .1 puff inhale orally [by mouth] one time a day for dyspnea [shortness of breath] .start date 3/14/24 . A review of Resident 1's progress notes indicated the medication was unavailable on 3/16/24, 3/17/24, 3/18/24, 3/19/24, and 3/20/24. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide a safe environment for one of three sampled residents (Resident 2) when Resident 2 fell from bed while her fitted sheet was being replaced. This failure resulted in Resident 2 receiving lacerations (deep cut or tear of skin) to her left great toe, right knee, a nosebleed, and a hematoma (pooling of blood from ruptured vessels, causing a bump under the skin) to her forehead. Findings: A review of Resident 2's admission RECORD, indicated she was admitted to the facility in the fall of 2007 with diagnoses which included chronic obstructive pulmonary disease (COPD-long term lung disease that causes shortness of breath and cough) and morbid obesity (being 80 - 100 pounds above an individuals recommended weight). A review of Resident 2's Progress Notes, dated 2/10/24, at 10:21 PM, indicated, .pt [patient] fell out of bed, the CNA [certified nurse assistant] stated that CNA was giving a bed bath and turned pt over to put a fitted sheet on bed, pt was holding on to side rail and let go, pt fell face first with injuries to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for 1 of 2 sampled residents (Resident 1) when; 1. Resident 1's as needed breathing treatment was not provided in a timely manner; and 2. Resident 1's oxygen concentrator (a machine used to deliver extra oxygen to a person) filter was covered in dust/debris. These failures resulted in delayed breathing treatment being provided to Resident 1 and had the potential for Resident 1's oxygen concentrator to not function as intended. Findings: 1. Review of Resident 1's admission record indicated Resident 1 was admitted to the facility with diagnoses of chronic obstructive pulmonary disease (COPD; a disease of the lungs that blocks airflow and makes it difficult to breath), shortness of breath (SOB), pulmonary edema (excess fluid in the lungs), and respiratory failure (a serious condition that makes it difficult to breathe on your own). During an interview on 1/18/24, at 12:16 p.m., Resident 1 stated she had to wait for over an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure professional standards for food service safety were maintained for 91 of 91 residents who received food from the kitchen, when Dietary Aide (DA) 1 was preparing food for the facility while not wearing a beard net/restraint (used to prevent facial hair from falling into food). This failure had the potential to result in DA 1's facial hair to be introduced to the food being prepared resulting in physical and bacterial contamination. Findings: During a concurrent observation and interview with the Certified Dietary Manager (CDM), in the kitchen on 9/11/23, at 9:31 AM, DA 1 was observed preparing food in individual bowls without wearing a beard net/restraint. The CDM stated he was not certain of the length of facial hair allowed while working in the kitchen. During an interview with the CDM on 9/13/23, at 12:09 PM, the CDM confirmed any facial hair requires a beard net/restraint according to facility policy. A review of the FDA (Food and Drug Administration) Food Code 2017, indicated in section 2-402.11,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
2. A review of Resident 58's admission RECORD indicated Resident 58 was admitted to the facility in early 2023. During a concurrent observation and interview with LN 5 on 9/11/23, at 12:13 PM, in Resident 58's room, LN 5 confirmed Resident 58's oxygen, via nasal canula (prongs in the nose to deliver a flow of oxygen), was at 3.5 liters per minute (LPM - measure of oxygen flow rate.) During a record review of Resident 58's care plans, there was no evidence of an oxygen care plan in place for Resident 58. During an interview with the DON on 9/14/23, at 2:12 PM, the DON acknowledged Resident 58 did not have an oxygen care plan in place and confirmed there should have been an oxygen care plan in place for Resident 58. The DON explained the importance of the oxygen care plan was so that staff knew how to care for Resident 58. Based on observation, interview and record review the facility failed to develop a comprehensive person-centered care plan for 3 of 24 sampled residents (Resident 193, Resident 58, and Resident 48), when: 1. An indwelling catheter (a tube which is inserted into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-14 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure care services provided met professional standards of quality for 3 of 24 sampled residents (Resident 191, Resident 12, and Resident 58), when: 1. A PICC line (peripherally inserted central catheter: a long, thin, flexible tube that is put into a vein in the upper arm to access the large veins in the chest to administer long term intravenous (IV) medications or nutrition) dressing was not changed per physician order and the PICC line site (insertion point on the body) was not monitored for Resident 191, 2. A licensed nurse (LN) signed off a PICC line dressing was changed without changing the dressing for Resident 12; and, 3. Resident 58's medical record did not reflect an accurate documentation of the medical diagnosis Bipolar disease (a mental health disease that causes extreme mood swings). These failures placed Resident 191 and Resident 12 at risk of infection, resulted in inaccurate medical records for Resident 12 and Resident 58, and had the potential of care needs being unmet for Resident 191,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-14 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide restorative nursing assistant (RNA) services (interventions to increase or maintain residents' mobility and to prevent decline in mobility) for 3 of 24 sampled residents (Resident 46, Resident 48, and Resident 83) when: 1. Resident 46 had an order for RNA services three times a week beginning on 4/7/23. Resident 46's RNA documentation indicated she received services six times during the period of 8/13/23 through 9/13/23. 2. Resident 48 had an order for RNA services three times per week beginning on 5/9/23. Resident 48's RNA documentation indicated she received services two times during the period of 8/13/23 through 9/13/23. 3. Resident 83 had an order for RNA services three times per week beginning 8/27/23. Resident 83's RNA documentation indicated she received services one time during the period of 8/27/23-9/11/23. These failures had the potential risk for Resident 46, Resident 48, and Resident 83 to not improve or maintain their current level of mobility and the potential to suffer a decline in functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and services on the use of an indwelling catheter (tube which is inserted into the bladder and left in place in order to drain urine) for 1 of 24 sampled residents (Resident 193), when 1. There was no physician order for Resident 193 indicating use of an indwelling catheter, 2. There was no record of catheter care being provided to Resident 193, and 3. Resident 193's urine output was not monitored. This deficient practice had the potential for inaccurate clinical use of an indwelling catheter and had the potential to result in catheter related complications such as urinary tract infection (UTI) for Resident 193. Findings: Review of an admission record indicated Resident 193 was admitted to the facility in late 2023. Review of a physician order, dated 9/5/23, indicated Resident 193 was capable of understanding rights and responsibilities and able to participate in her treatment plan. During an observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure respiratory care provided was consistent with professional standards of practice for 2 residents (Resident 58 and 194) who received oxygen and respiratory treatment in a sample of 24 when: 1. Oxygen therapy was provided without a physician order for Resident 58, 2. Resident 194's nebulizer treatment (a small machine that turns liquid medicine into a mist) was not monitored during administration; and, 3. Resident 194's nebulizer mask was not dated and changed weekly. These failures placed Resident 58 and Resident 194 at risk for respiratory distress and inadequate treatment. Findings: 1. During a concurrent observation and interview with licensed nurse (LN) 5 on 9/11/23, at 12:13 PM, in Resident 58's room, LN 5 confirmed Resident 58's oxygen, via nasal canula (prongs in the nose to deliver a flow of oxygen), was being delivered at 3.5 Liters per minute (LPM - measure of flow rate). LN 5 confirmed Resident 58 did not have a physician's order for oxygen and there should be an order in place. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accountability of the delivery documents for prescription and narcotic medications (drugs with abuse potential) into the facility with a census of 91 residents. This failure had the potential for drug diversion and could contribute to unsafe medication handling. Findings: During a concurrent interview and inspection of the facility's pharmaceutical services for medication delivery, titled Packing Slip (or delivery document, a paper document with listed medication delivered for residents), accompanied by Licensed Nurse (LN) 9, at the North station, on 9/12/23, at 9:32 AM, LN 9 stated the late shifts often received the medication delivery from the pharmacy. LN 9 stated the delivery slips were saved in a file at the nursing station. LN 9 was not sure why the documents were not signed and dated upon delivery of the medications. LN 9 stated the delivery driver required a signature for the delivery on their paper or electronic device. LN 9 acknowledged the Packing slip pages did not have any signature of receiving staff.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-14 · tag F0847 — patternInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the terms and conditions of a binding arbitration agreement (a contract between two or more parties that requires them to resolve contract disputes before an arbitrator, neutral third party rather than through the court system) were clearly explained to five of five residents (Resident 32, Resident 48, Resident 58, Resident 196 and Resident 197) whose arbitration agreements were reviewed, in a form and manner that they understood, when Resident 32, Resident 48, Resident 58, Resident 196 and Resident 197 were not informed that a binding arbitration agreement was optional and not an admission requirement, by signing it they would be giving up their right to litigation in a court proceeding, and that they had the right to rescind the arbitration agreement within 30 calendar days of signing it. This failure resulted in Resident 32, Resident 48, Resident 58, Resident 196, and Resident 197 signing the binding arbitration agreement without fully…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure safe infection control practices for 3 residents (Resident 39, Resident 15, and Resident 30) during a medication pass observation when the facility failed to clean and disinfect shared glucometers (a device used to measure the amount of sugar in the blood) in-between resident care. This failure could pose health and safety risks and cause the spread of infection in the facility. Findings: 1. During a medication administration observation with Licensed Nurse (LN) 5 and her trainee, LN 11, on 9/11/23, at approximately 11:50 AM, at the South station, LN 5 used a glucometer to measure Resident 39's blood sugar. LN 5 with gloved hands, poked Resident 39's finger with a lancet (small, sharp objects that are used to prick the skin) to get drops of blood, put the drop of blood on the test strip, and then put the blood-soaked test strip in the glucometer to measure the blood sugar. Afterward, LN 5 exited the room and placed the glucometer on top of the mobile medication cart just outside Resident 39's room. LN 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure self-administration of medication was clinically safe and appropriate for one of 13 residents observed for medication administration (Resident 13). This failure had potential to contribute to unsafe medication use by the resident and other residents including Resident 13's roommates. Findings: During a medication administration observation, with Licensed Nurse (LN) 5, on 9/11/23, at 12:40 PM, LN 5 prepared five different medications in the pill form for Resident 13 in a small medication cup and went inside the resident's room. LN 5 then placed the medication cup on Resident 13's food tray and left the room to the medication cart just outside the room. In an interview with Resident 13, in her room, on 9/11/23, at 12:45 PM, Resident 13 stated she preferred to take the medications on her time frame since she took them slowly. Resident 13 further stated, she would take the small pills first and then after her lunch will take the bigger pills. Resident 13 stated the nurse would leave the meds with her and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure reasonable accommodation of needs were honored for 1 of 24 sampled residents (Resident 83) when Resident 83 was not provided with an appropriate call light to meet her needs. This failure resulted in Resident 83's needs to be unmet with the potential to cause physical and psychosocial harm. Findings: A review of Resident 83's admission RECORD, indicated Resident 83 was admitted to the facility in mid 2023 with diagnoses which included osteoarthritis (disease that causes joint pain and stiffness) and weakness. During a concurrent observation and interview on 9/11/23, at 10:14 AM, in Resident 83's room, Resident 83 was observed lying in bed with a frown on her face. Resident 83 stated staff just leave her, and she had been waiting two hours to be changed. When asked if she called for help, Resident 83 stated she turned on her call light. The call light was not observed to be on. Resident 83 demonstrated how she turned on the call light. Resident 83 reached her left arm out to the left bedrail, put her elbow up in the air…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-14 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to notify the local long-term care (LTC) Ombudsman (an official advocate who represents the interests of the residents residing in a LTC facility) for two of three closed record sampled residents (Resident 82 and Resident 90) who transferred out of the facility. This failure placed Resident 82 and Resident 90 at risk of not receiving the necessary protections and support of the Ombudsman. Findings: 1. A review of Resident 82's clinical record indicated Resident 82 was transferred to an acute care hospital on 8/26/23. There was no documented evidence in resident 82's clinical record to indicate the Ombudsman received notification of the transfer. 2. A review of Resident 90's clinical record indicated Resident 90 was transferred to an acute care hospital on 7/25/23. There was no documented evidence in resident 90's clinical record to indicate the Ombudsman received notification of the transfer. During a concurrent interview and record review on 09/14/23, at 10:24 AM, the Social Services Director (SSD) stated the Ombudsman was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Preadmission Screening and Resident Review (PASARR, a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) screening was accurate for one resident (Resident 75) in a sample of 24, when Resident 75's intellectual disability was not indicated on the PASARR. This failure had the potential for Resident 75's care and intellectual needs to be unmet due to the facility being unaware of Resident 75's intellectual disability. Findings: A review of Resident 75's admission RECORD, indicated Resident 75 was admitted in early 2023 with diagnoses which included, developmental disorder of scholastic skills (a disturbance in the normal patterns of skill acquisition evident from early stages of development). A review of Resident 75's PASARR, dated 4/25/23, in Section II - Intellectual or Developmental Disability (ID)/(DD), all questions were marked as no regarding diagnosis, age of onset, if Resident 75 had ever received services, and types of services. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure duration of PRN (as needed medication use) psychotropic (medication used to treat mental health) medications used were clarified with a medical doctor for two out of 24 sampled residents (Resident 22 and Resident 58) when: 1. Resident 22 was prescribed PRN anxiety medication called lorazepam (or Ativan, a nerve pill) with no duration of use or re-assessment. 2. Resident 58 was prescribed PRN anxiety medication called lorazepam with no duration of use or re-assessment. These failures had the potential for unnecessary medication use without assessment resulting in a negative impact on resident's health. Findings: 1. During a review of Resident 22's medical record, titled Medication Administration Record (or MAR, a document that listed medication administration and monitoring), dated 9/2023, the MAR indicated the following order: Lorazepam Oral Tablet 0.5 MG (anxiety pill; MG is a unit of measure); Give 1 tablet by mouth every 4 hours as needed (same as PRN) for Anxiety -Start Date- 8/4/23. Further review of the MAR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure safe medication administration practices when the medication error rate was more than 5% (% or percentage- number or ratio that expressed as a fraction of 100) for a census of 91 residents. The facility had a total of four errors out of 46 opportunities which resulted in a facility wide medication error rate of 8.7 %. Medication administration observations were conducted over multiple days, at varied times, in random locations throughout the facility. These failures had the potential to result in unsafe medications use, not following the doctor's orders, and the potential to cause complications accessing a Gastrostomy tube (or G-tube; a tube that is surgically inserted into the resident's stomach to allow access for food, fluids, and medications). Findings: During a medication administration observation, for Resident 7, in the North Station of the facility, with Licensed Nurse (LN) 7 and a trainee nurse, LN 10, on 9/12/23, from 9:34 AM to 9:58 AM, the following observations were noted with medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure safe medication storage practices in one out of four medication carts (a mobile cart that contains medications for daily administration) when the medication cart for the South-3 station stored undated (medications with limited potency after opening per manufacturer labeling) and expired medications (medications that should not be used after its beyond use date) and the medication refrigerator at the South Station contained undated medications. These failures had the potential for residents to receive medications that were expired and/or with unsafe or reduced potency. Findings: During inspection of the medication cart for the South-3 station, accompanied by Licensed Nurse (LN) 12, on 9/11/23, from 2:30 PM to 3:10 PM, the following irregularities were noted: 1. An eye drop medication called latanoprost (an eye drop used for an eye disease called glaucoma) for three different residents did not have a date indicating when the eye drops were first opened. Review of the eye drop label on the box indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure professional standards of practice were followed, when the facility did not notify Resident 1's Primary Care Provider (PCP) of urinalysis (UA-checks urine for urinary tract infection) and culture and sensitivity (C&S - A culture is a test to find germs such as bacteria or a fungus that can cause an infection, and sensitivity indicates which medicine will work best to treat the infection) results received following Resident 1's discharge. This failure resulted in Resident 1 not receiving timely follow up care for a urinary tract infection (UTI). Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was admitted with diagnoses which included hypothyroidism (a condition where the thyroid does not create and release enough thyroid hormone into your body) and a pelvic fracture. A review of Resident 1's Discharge Summary ., dated 7/31/23, at 12:43 PM, indicated Resident 1 was discharged from the facility on 7/31/23, at 1pm. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-08 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of five sampled resident's (Resident 1), Discharge Summary contained all the required information for continuity of care when: 1a. Information regarding Resident 1's signs and symptoms of a urinary tract infection (UTI-when bacteria cause infection in the urinary tract), a urinalysis (UA) with culture and sensitivity (C&S) was completed, and pending lab results for the UTI were not included in the Discharge Summary; and, 1b. The medication reconciliation list provided to Resident 1 was not complete. These failures resulted in Resident 1's primary care provider (PCP) and home health agency (HHA) not being aware of the need to follow up on Resident 1's signs and symptoms of a UTI, the results of the UA C&S that was done, and Resident 1 not receiving education on a medication that was prescribed to her. Findings: 1a. A review of Resident 1's admission RECORD, indicated Resident 1 was admitted with diagnoses which included hypothyroidism (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure one resident (Resident 1), in a sample of five, was free of significant medications errors when Resident 1's physician order for Liothyronine (a medication used to treat hypothyroidism, a condition where the thyroid gland does not produce enough thyroid hormone), was ordered by an outside orthopedist (bone doctor) (MD) 2 and was sent electronically to and filled by the pharmacy. The facility received the medication but did not follow-up on the medication to ensure the medication was entered into Resident 1's electronic health record (EHR). This failure resulted in Resident 1 not being administered the Liothyronine from the time it was ordered on 7/24/23 until 7/31/23 when Resident 1 was discharged . Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was admitted with diagnoses which included hypothyroidism (a condition where the thyroid does not create and release enough thyroid hormone into your body) and a pelvic fracture. A review of Resident 1's Visit Notes, dated 7/24/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$35,153 in federal fines across 3 penalties.
- $11,190 — penalty dated 2025-11-24
- $9,110 — penalty dated 2025-07-15
- $14,853 — penalty dated 2024-10-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 3 of 5 | 4.4 | -1.4 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HUDSON RIVER OPCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 08/01/2019 |
| BAY BRIDGE CAPITAL PARTNERS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 08/15/2014 |
| CHAN, ALEXANDER | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 01/01/2001 |
| MORADKHANI, LAWRENCE | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 08/15/2022 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $926K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055185. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.