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Cypress Ridge Care Center

1501 Skyline Drive, Monterey, CA 93940 · For profit - Corporation · 99 certified beds · (831) 373-3716 Medicare & Medicaid certified

Call the home — (831) 373-3716 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Dec 2023Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Dec 2023
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
23625 Holman Hwy · (831) 624-5311 · Call to confirm hours
Pharmacy
473 Cabrillo St · (831) 242-5382 · Call to confirm hours
Grocery
Safeway0.8 mi
1212 Forest Ave · (831) 375-8262 · Call to confirm hours
Park
Skyline Drive · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.8%10.2%15.4%better
Long-stay residents who lose too much weight2.0%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.8%0.8%0.9%typical
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms61.5%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.5%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened4.3%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.4%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.2%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control8.4%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication2.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission22.2%23.0%22.6%typical
Short-stay residents with an outpatient ER visit8.9%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.662.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.051.571.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 531 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.8%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
95.3%U.S. median 56.6%
Met the expected recovery
0.53U.S. median 0.31
Therapy hours / resident / day
0.31hours / resident / day
Physical therapy
0.21hours / resident / day
Occupational therapy

Met the expected recovery: 95.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 190 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.8%CMS range 55.4–65.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 7.7–12.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge95.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge83.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge80.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge99.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 5.6–9.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.221.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
1.22
LPN hours/ resident / day
2.64
Aide hours/ resident / day
4.42
Total nurse hours/ resident / day
0.57
RN hoursweekends
45.4%
Total nursing turnover
73.3%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 94.6 residents a day — about 96% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.552 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.64 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.10 hrs/resident/day on weekends vs 4.54 on weekdays — 10% thinner on weekends. RN hours go from 0.54 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-05-16)
4
at the previous standard inspection (2024-01-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 11 most serious are shown; the remaining 30 are one tap away and print in full.

  • Actual harm · H2023-08-23 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure to notify four of six residents (Resident 1, 2, 3 and 4) regarding the transfer reasons when these four residents transferred from the long-term care Skilled Nursing Facility (LTC-SNF, refers as transferring SNF, LTC-SF: a nursing facility which provides 24-hours skilled nursing care for the residents who reside in the facility for a long term) to another long-term care SNF (refers as receiving SNF) even though these residents' needs, and services could be met at this transferring SNF. These residents did not endanger themselves or the other residents' safety in the transferring SNF. In addition, the facility failed to notify six of six residents (Resident 1,2,3,4,5, and 6) in writing at least 30 days prior to the transfer/discharge. All these six residents had resided in the transferring SNF for more than 30 days. The facility also failed to advise all six residents of their rights to appeal regarding the transfer/discharge timely. When: 1.Resident 1 verbalized she was sad and cried when she left the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services to accommodate resident's needs were provided for one of three residents (Resident 1) when there was a delayed response to his call light. This failure prevented Resident 1 from receiving timely assistance in meeting his needs for a toilet transfer. Findings: During a review of Resident 1's admission record, it indicated he was originally admitted to the facility on [DATE] and had diagnoses including hemiplegia (is severe or complete paralysis (inability to move) on one side. Both are caused by brain or spinal cord damage) and hemiparesis (is mild-to-moderate muscle weakness on one side of the body, allowing some movement) following cerebral infarction (is a type of ischemic stroke where a blockage in a blood vessel disrupts blood flow to the brain, causing brain tissue to die from lack of oxygen) affecting left non-dominant side, morbid severe obesity (is a person who has severe obesity has a BMI (Body mass index, is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a care plan to address treatment of a rash for one of five residents (Resident 1). This failure had the potential to place the resident at risk for not receiving necessary care and services.Findings: Review of Resident 1's clinical record indicated he was admitted to the facility with diagnoses including neuropathy (disease or dysfunction of one or more nerves, typically causing numbness or weakness in the hands and feet) and chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing). Review of Resident 1's Change of Condition Note, dated 9/4/25 indicated his skin was fragile and had an erythematous maculopapular rash (reddened discolored area of skin and elevated lesions) scattered over trunk, back and all extremities. Review of Resident 1's care plans indicated there was no care plan that addressed Resident 1's rash. During an interview on 12/23/25 at 3 p.m., the director of nursing (DON) confirmed there was no care plan regarding Resident 1's rash. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for one of three sampled residents (Residents 1) when there was no documentation that staff informed a clinician (ex. doctor of medicine, MD or nurse practitioner, NP) timely regarding Resident 1's fractured hip. This failure had the potential to delay care compromising the residents' health, safety, and overall well-being.Findings: Review of Resident 1's clinical record indicated he was admitted to the facility with diagnoses including neuropathy (disease or dysfunction of one or more nerves, typically causing numbness or weakness in the hands and feet) and chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing). Review of Resident 1's Nurse's Notes, dated 10/4/25 indicated at approximately 3:50 p.m. on 10/4/25, Resident 1 was found on the floor and complained of 10/10 (on a scale from 1 to 10, worst pain). Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-16 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly reconcile medications and wound care treatment orders upon admission from the hospital for one of three sampled residents (Resident 1). when:1.The wound care treatment order was not transcribed from the hospital discharge instructions from 9/5/2025 to 9/11/2025, which resulted in two missed wound care treatments.2. There was no documented evidence that wound care treatment was provided on 9/15/2025.3. Two insulin aspart orders were not transcribed from the hospital discharge instructions onto the facility's medication list from 9/5/2025 to 9/16/2025. As a result, blood sugar levels were not checked, and insulin was not administered per sliding scale orders during this period.These failures resulted in missed wound care treatments and unmonitored blood sugar levels, which had the potential to compromise Resident 1's health and well-being. 1. A review of Resident 1's clinical record indicated Resident 1 was admitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-16 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure palatability and nutritive value of cooked foods were maintained when: 1. Three of forty-nine facility residents, (Residents 33, 61 and 51), received food from the kitchen and complained that the food tasted bland (lacking taste or flavor); and, 2. Minced/moist (dietary modification where food is prepared to be soft, moist and easily swallowed with minimal chewing required) country fried steak, soft/bite-sized (foods that are soft, tender, moist and easily broken down by chewing) country fried steak, vegetable or veggie patties and mashed potatoes (made by mashing boiled or steam potatoes) were held in the heated oven for an extended period. These failures resulted in decreased food palatability that could lead to decrease in food consumed by residents, and the food held in the heated oven for extended period could lose nutritive value, that could lead to decreased nutrient intake for the ninety-five facility residents receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure cooking and kitchen equipment were maintained and kept in accordance with professional standards for food safety when: 1. There were unsanitary cooking equipment stored in the kitchen; and, 2. Ice scoop for the ice machine was placed on top of a dusty and uncleaned tray. These failures had the potential to cause the growth of micro-organisms which could cause foodborne illness (illness resulting from contaminated food) and cross-contaminated food for the ninety-five residents who received food from the facility kitchen. Findings: 1. During the initial kitchen tour observation with the dietary supervisor (DS), on 5/12/25 at 8:08 a.m., observed 8 large pans with brownish to blackish discolorations and rusty spots in them that were still stored there. During an interview with DS on 5/12/25 at 8:09 a.m., the DS acknowledged that the 8 large pans had brownish to blackish discolorations and rusty spots. The DS then stated that it should not be kept there and would have them replaced. During an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. During an observation and interview with the DON on 5/12/2025 at 11:00 a.m., dark brownish substances were observed all over the top of the medication storage cabinets in the south medication storage room. The DON confirmed the above observation and stated the staff should keep the medication storage cabinet clean. During an interview with the housekeeping manager (HM) on 5/15/2025 at 10:28 a.m., the HM stated that staff should have kept the medication storage cabinet clean. A review of the facility policy and procedures titled Storage of Medications, revised November 2020, indicated . the nursing staff is responsible for maintaining medication storage and preparation area in a clean, safe and sanitary manner . 5. A review of Resident 345's clinical record indicated Resident 345 was admitted to the facility on [DATE] with diagnoses including aftercare following joint replacement surgery, and infection and inflammatory reaction due to unspecified internal joint prosthesis (an artificial device that replaces a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy on self-administration of medication (resident takes medication without staff assistance) for one of 25 sampled residents (Resident 27) when the facility did not determine that the resident was clinically appropriate and safe to self-administer medications; did not obtain a physician's order to self-administer medications; and did not develop a care plan to address self-administration of medications. These failures had the potential for unsafe and improper administration of medications. Findings: Review of Resident 27's medical record indicated he was admitted on [DATE] with diagnoses including diabetes mellitus (abnormally high blood glucose [sugar] levels), peripheral vascular disease (narrow blood vessels reduce blood flow to the limbs), obesity, hypothyroidism (thyroid gland does not produce enough thyroid hormone), hyperlipidemia (abnormally high levels of fats [lipids] in the blood). Resident 27's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the residents would know and be reminded of the results of the previous state recertification surveys when 4 out of 4 residents who attended the resident council meeting, (Residents 18, 51, 65 and 244), did not know about the results of the previous state recertification surveys or where the survey results binder was located. These failures jeopardized the right of the residents to know and examine the results of the previous state recertification surveys and the plan of corrections that the facility did for those failures. Findings: During the resident council meeting (gathering where residents of a facility come together to discuss issues) on 5/13/25 at 11:00 a.m., 4 residents, (Residents 18, 51, 65 and 244), attended the meeting. During a concurrent observation and interview with Resident 18 during the resident council meeting on 5/13/25 at 11:30 a.m., Resident 18 was in his elctric wheelchair, alert, oriented and verbally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an advance directive (AD, a written instruction, such as a living will or durable power of attorney for health care when the individual is incapacitated) or Physician Orders for Life-Sustaining Treatment (POLST, document that specifies the medical treatments the resident wants to receive during serious illness) was completed for one of two sampled residents (Residents 75). These failures could lead to the delivery of unnecessary or inappropriate medical services, which are against the residents' goals and wishes. Findings: Review of Resident 75's clinical record indicated Resident was admitted on [DATE]. Further review of Resident 75's clinical record indicated there was no POLST form completed for Resident 75. During an interview and concurrent record review with the director of nursing (DON) on 5/15/25 at 1:10 p.m., the DON confirmed there was no copy of POLST form in Resident 75's clinical records. The DON stated it should be there, maybe it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Dcited before2025-05-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the discharge Minimum Data Set (MDS, an assessment tool) for one of three residents (Resident 92). Failure to accurately assess Resident 92's discharge status resulted in an inaccurate record. Findings: Review of Resident 92's discharge summary report indicated he was discharged home with home health services on 2/20/25. Review of Resident 92's discharge MDS, dated [DATE], indicated he was discharged to the acute hospital. During an interview and concurrent record review with the Minimum Data Set Coordinator (MDSC) on 5/14/25 at 10:18 a.m., the MDSC confirmed Resident 92 was discharged to his home on 2/20/25. The MDSC verified that Resident 92's discharge MDS was incorrectly coded and stated that Resident 92 was discharged home, not to the acute hospital as was coded on Resident 92's 2/20/25 discharge MDS. Review of the Centers for Medicare and Medicaid Services (CMS) 10/2019 Resident Assessment Instrument 3.0 User's Manual (RAI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, resident-centered care plan for one out of five residents investigated for their activities, (Resident 51), when Resident 51 did not have a care plan for her activities. This failure had the potential for the resident to not receive the appropriate interventions necessary to maintain her highest level of well-being. Findings: During a concurrent observation and interview of Resident 51 during the resident council meeting (gathering where residents of a facility come together to discuss issues) on 5/13/25 at 11:00 a.m., Resident 51 was in her wheelchair in the activity room, alert, oriented, verbally responsive and participating actively in the resident council meeting discussion. Resident 51 stated that she's the current resident council president and she attends the meetings regularly. Review of the admission record (document created when a resident is admitted to a healthcare facility, containing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services in accordance with professional standards of practice for two of 25 sampled residents (Residents 59 and 301) when: 1. The facility failed to follow the physician's order for Resident 59 by not applying the prescribed wound care dressing and offloading boots while the resident was in bed. 2. For Resident 301, the licensed nurse incorrectly transcribed the physician's order for Chlorhexidine Gluconate mouth rinse. These failures had the potential to compromise the residents' health and well-being. Findings: 1. A review of Resident 59's clinical record indicated Resident 59 was admitted to the facility on [DATE] with diagnoses including generalized muscle weakness, presence of a left artificial knee joint, and bilateral primary osteoarthritis (a type of arthritis that occurs when flexible tissue at the ends of bones wears down) of the knee. A review of Resident 59's physician's order dated 3/26/2025 indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the adequate provision of pharmaceutical services when: 1. Chlorhexidine Gluconate mouth rinse was unavailable for administration for five consecutive days for one of 25 sampled residents (Resident 301). 2. The pharmacy linked the different medications and incorrect administration instructions for one of the 25 sampled residents (Resident 36). This link resulted in the licensed nurse administering the wrong medication to Resident 36. These failure had the potential to worsen the resident's condition or lead to complications. Findings: 1. During a medication administration observation on 5/12/2025 at 10:00 a.m. in Resident 301's room, Licensed Vocational Nurse (LVN) A was observed administering the resident's morning medications. The Chlorhexidine Gluconate Oral Rinse was not administered. During an interview with LVN A on 5/12/2025 at 10:20 a.m., LVN A confirmed that she did not administer the Chlorhexidine Gluconate Oral Rinse to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had a medication error rate of 7.14 % when two medication errors were observed out of 28 opportunities during medication administration for two out of six residents (Residents 301 and 36). 1. Chlorhexidine mouth rinse was not administered as ordered for Resident 301, 2. Insulin was not administered as ordered for Resident 36 before lunch. These failures resulted in residents not receiving medications as prescribed, which had the potential to result in residents not receiving the full therapeutic benefit of their medications and/or experiencing negative health outcomes. Findings: 1. During a medication administration observation on 5/12/2025 at 10:00 a.m. in Resident 301's room, Licensed Vocational Nurse (LVN) A was observed administering Resident 301's morning medications. The Chlorhexidine Gluconate Oral Rinse was not administered. During an interview with LVN A on 5/12/2025 at 10:20 a.m., she confirmed that the Chlorhexidine Gluconate Oral Rinse was not administered because it had not been available since the order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's right to be treated with dignity was rendered for one of two residents (Resident 1) when Resident 1's request not to move to another room was not followed. This failure had the potential to cause emotional distress and a feeling of less self-worth for Resident 1. Findings: Review of Resident 1's medical record indicated she was admitted to the facility on [DATE] with diagnoses that included encephalopathy (disorder or damage that affect the brain's structure or function), and psychotic disorder (a mental disorder that affects a person's ability to think and perceive reality) with delusions (having false and unrealistic beliefs). Review of Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 11/2/24 indicated her cognition (the mental process of thinking, learning, remembering, being aware of surroundings, and using judgement) was severely impaired but had a clear speech, made herself to be understood, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' pressure ulcers (injuries to the skin and the tissue below the skin that are due to pressure on the skin for a long time) had weekly assessment for four of seven residents (1, 2, 3, and 4). This failure resulted in undetermined wound status and had the potential to negatively affect the healing of the wounds and/or to cause the deterioration of the wounds. Findings: Review of Resident 1's admission Record indicated she was admitted to the facility on [DATE] with diagnoses including severe obesity, muscle weakness, and cognitive communication deficit. Review of Resident 1's clinical record indicated she had a pressure ulcer stage 2 (a partial-thickness skin loss that appears as a shallow, open wound with a red or pink wound bed) on her sacrum (a large, triangular bone at the base of the spine), but her sacral pressure ulcer was not assessed from 11/8/24 to 12/2/24. Review of Resident 2's admission Record indicated he was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control practices when: 1. Certified nursing assistant A (CNA A) did not sanitize/wash her hands after removing the gloves which she wore during working with Resident 5; 2. CNA B walked out of Resident 6's room with gloves on and did not sanitize/wash her hands; and 3. CNA C walked out of Resident 7's room with gloves on. These failures had the potential to spread infection in the facility. Findings: During an observation on 12/2/24, at 4:05 p.m., CNA A was working with Resident 5 in his room. She removed and discarded her gloves and walked out of Resident 5's room and in the hallway without sanitizing/washing her hands. During an interview with CNA A on 12/2/24, at 4:10 p.m., she stated she was preparing Resident 5 and transferring him for shower in his room. CNA A stated she should sanitize/wash her hands when she walked out of Resident 5's room and in the hallway. During an observation on 12/2/24, at 4:20 p.m., CNA B was working with Resident 6 in his room. She walked out of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure proper medication storage when an unlocked medication cart was left unattended. This failure had the potential for residents, unauthorized staff, and visitors to access the medications. Findings: During an observation and interview with registered nurse A (RN A) on 7/9/24, at 1:45 p.m., RN A was in Resident 1's room and her medication cart was facing out in the hallway and not locked. RN A stated she was checking on Resident 1's knee in his room. RN A acknowledged that she should lock her medication cart before going to Resident 1's room to check his knee. During an interview with the director of nursing (DON) on 7/9/24, at 4:05 p.m., he stated the unattended medication cart should be locked. Review of the facility's policy, Storage of Medication, dated 8/2014, indicated Medication rooms, carts, and medication supplies are locked when not attended by persons with authorized access.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-04 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three Certified Nursing Assistants (CNA) A had a current CNA certificate during the time of employment working as a CNA while providing resident care from August 2023 to April 2024. This deficient practice had the potential for an unqualified CNA to provide care to the residents. Findings: A review of CNA A's employee file indicated that she applied for the CNA position on 7/19/23 and signed the Team Member Handbook Acknowledgement and at-will Agreement as a CNA on 7/26/23. A further review of CNA A's employee file revealed that there was no documentation that indicated she had obtained her CNA certificate. During an interview with CNA A on 3/29/24 at 1:03 p.m., CNA A confirmed she started working as a CNA and worked with several residents after passing the CNA knowledge portion on 8/13/23 and the skill examinations on 8/5/23 even though she did not received her CNA certificate. A review of the facility's work schedule on 3/29/24 indicated that CNA A worked from 7:00 a.m. to 3:30 p.m. and provided care to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents received the necessary care and services for four of six residents (2, 3, 4, and 5) when their wounds did not receive weekly assessment. This failure resulted in undetermined wound status and could negatively affect the progress of their wound healing. Findings: Review of Resident 2's admission Record indicated he was admitted to the facility on [DATE] and discharged on 1/30/24. Review of Resident 2's 1/2024 Treatment Administration Record (TAR) indicated Resident 2 had a sacrococcygeal (the region at the base of the spine) wound during his stay at the facility. Review of Resident 2's clinical record indicated Resident 2 had only one Comprehensive Skin Evaluation/Assessment done on 1/24/24 and one Skin and Wound Evaluation done on 1/29/24. Review of Resident 3's admission Record indicated she was admitted to the facility on [DATE] and discharged on 2/14/24. Review of Resident 3's 1/2024 and 2/2024 TARs indicated Resident 3 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide safe discharge to one of three residents (1) when the physician indicated that Resident 1 could not be discharged home for self-care, but Resident 1 was discharged home without a caregiver readily available for her upon her discharge to home. This failure had the potential to jeopardize the resident's health, safety and well-being. Findings: Review of Resident 1's admission Record indicated she was admitted to the facility on [DATE] and discharged from the facility on 2/26/24. Review of Resident 1's Minimum Data Set (MDS, a clinical assessment tool), dated 2/1/24, indicated her cognition was moderately impaired. Review of Resident 1's Encounter Notes, dated 2/22/24, at 5:45 p.m., the physician indicated that Resident 1 needed a safe placement and could not be discharged home for self-care. Review of Resident 1's clinical record indicated Resident 1 was discharged to home and was given the pamphlets on caregiving services. However, there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-02 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow care plan and physician's order to apply Triamcinolone cream (a corticosteroid used to help relieve redness, itching, swelling, or other discomfort caused by skin conditions) to one of three sampled residents (1). This failure had a potential to delay the improvement and/or resolution of Resident 1's skin problem. Findings: Review of Resident 1's admission record indicated he admitted facility on 1/20/10 and had diagnoses including rash and other nonspecific skin eruption. Review of Resident 1's physician order, dated 11/29/22, indicated physician prescribed, Triamcinolone Acetonide Cream 0.1 % (Triamcinolone Acetonide (Topical)) apply to affected area topically every day and evening shift for general for general body rashes. Apply to legs, arm creases and any areas of rash /redness. Review of Resident 1's plan of care for generalized body rash, dated 9/28/22, indicated to provide treatment per physician's orders. Review of Resident 1's three months' electronic treatment administration record (ETAR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan to outline dysphagia ((difficulty of swallowing) care for one of three sampled residents (2) when she had a newly added diagnosis of dysphagia after her hospital admission. This failure potentially affected Resident 2's quality of care for prevention of aspiration or choking in the facility. Findings: Review of Resident 2's acute hospital Discharge summary, dated [DATE], indicated her baseline was with severe psychiatric issues and refused majority of care for chronic medical conditions. She was found to have altered mental status, decreased responsiveness, oxygen saturation decreased to 83% room air and blood pressure was 90 over 33 upon change of condition on 3/13/24. The hospital course documented that She is at high risk of aspiration pneumonitis. Review of Resident 2's dysphagia progress notes, dated 3/20/24, indicated she had seen Speech and Language Pathologist (SLP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-25 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. A review of Resident #298's admission Record, revealed the facility admitted the resident on 01/13/2024, with a diagnosis of benign prostatic hyperplasia. A review of Resident #298's care plan, initiated 01/13/2024, revealed the resident was at risk for complications related to a suprapubic catheter. Interventions directed the staff to provide a privacy cover for the catheter bag to promote the resident's dignity. On 01/22/2024 at 1:13 PM, 01/23/2023 at 12:08 PM, and on 01/23/2024 at 3:37 PM, the surveyor observed that Resident #298's urinary catheter drainage bag did not have a privacy cover. During an interview on 01/24/2024 at 1:14 PM, Certified Nursing Assistant (CNA) #13 stated it was facility policy for a urinary drainage bag to be covered for respect and privacy of the resident. During an interview on 01/24/2024 at 1:35 PM, CNA #14 stated all urinary catheter bags should be covered for privacy. Per CNA #14, CNAs were responsible for providing the privacy bags. CNA #14 confirmed Resident #298 should have a urinary drainage privacy bag. During an interview on 01/24/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. A review of Resident #81's admission Record, revealed the facility admitted the resident on 09/12/2023, with diagnoses that included end stage renal disease and dependence on renal dialysis. A review of Resident #81's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/19/2023, revealed Resident #81 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. Per the MDS, Resident #81 did not receive dialysis. A review of Resident #81's care plan, initiated on 09/13/2023, revealed the resident required hemodialysis due to end stage renal failure. Interventions specified the resident received hemodialysis on Mondays, Wednesdays, and Fridays. A review of Resident #81's Order Summary Report, for active orders as of 01/24/2024, revealed an order dated 01/22/2024, for dialysis on Mondays, Wednesdays, and Fridays. During an interview on 01/24/2024 at 11:33 AM with MDS Coordinator #3 and MDS Coordinator #4, MDS Coordinator #4 acknowledged Resident #81 received hemodialysis. MDS Coordinator #4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and review of facility policy, the facility failed to schedule and complete quarterly care plan reviews and invite the resident and/or the resident representative to the care plan meeting for 1 (Resident #71) of 20 sampled residents. Findings included: A review of an undated facility policy titled, Care Plans, Comprehensive Person-Centered, revealed, 4. Each resident has the right, individually or through a responsible party, to participate in the development and implementation of his or her comprehensive person-centered care plan, including the right to: a. Participate in the planning process. The policy revealed, 5. The resident should be informed of the date of his or her care planning conference(s) and given the opportunity to participate. A review of Resident #71's admission Record, revealed the facility originally admitted the resident on 02/10/2023, with diagnoses that included hemiplegia (paralysis) and hemiparesis (weakness) following cerebral infarction affecting right non-dominant side and aphasia. A review of Resident #71's quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and facility policy review, the facility failed to ensure a nebulizer mask was cleaned and stored properly after use for 1 (Resident #298) of 3 sampled residents reviewed for respiratory care. The facility also failed to ensure a physician order contained the supplemental oxygen flow rate for 1 (Resident #6) of 3 sampled residents reviewed for respiratory care. Findings included: 1. Review of a facility policy titled, Administering Medications through a Small Volume (Handheld) Nebulizer, revised in October 2010, revealed, 24. When treatment is complete, turn off nebulizer and disconnect T-piece, mouthpiece, and medication cup. The policy revealed, 27. Rinse and disinfect the nebulizer equipment according to facility protocol, or: a. Wash pieces with warm, soapy water; b. Rinse with hot water; c. Place all pieces in a bowl and cover with isopropyl (rubbing) alcohol. Soak for five minutes); d. Rinse all pieces with sterile water; and e. Allow to air dry on a paper towel. 28. Wash and dry hands. 29. When equipment is completely dry,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-19 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to ensure residents receiving hemodialysis (HD, treatment to filter wastes and water from your blood) treatment received services consistent with professional standards of practice for two of three sampled residents (Residents 1 and 2) when: 1. For Resident 1, licensed staff failed to complete the Dialysis Unit Communication Report, and accurately assess the type of HD access site (a way to reach your blood for hemodialysis) resident was using; 2. Facility licensed staff failed to document pertinent (significant) information when the facility's contract transport company did not pick up Resident 1 and Resident 2 on time at the dialysis center on 9/16/23 after their dialysis sessions; and 3. Facility did not conduct a post-incident follow up or investigation as to why Resident 1 and 2 were not picked up by the contracted tranport company on time as per schedule. These failures had resulted in Resident 1 and 2's emotional distress, and had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-19 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their Personal Property policy and procedure or one of 2 sampled residents (Resident 1)when Resident 1's inventory of personal belongings was not completed and documented upon his admission to the facility. This failure had the potential for Resident 1's belongings to be stolen or lost without the resident or family's knowledge. Findings: Review of Resident 1's Intake Information, dated 9/19/23, indicated, .the staff could not find the pt's (patient's) clothes . During an interview with the Medical Records Assistant (MRA) on 12/19/23, at 2:00 p.m., the MRA stated she could not find any record of Resident 1's inventory of personal belongings when Resident 1 was admitted to the facility and throughout resident's stay in the facility. During an interview and concurrent record review with the Director of Nursing (DON), on 12/27/23, at 2:19 p.m., the DON stated he was unable to find any record of Resident 1's inventory of personal belongings. The DON stated the facility staff was supposed to complete the inventory of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents received the necessary care and services for one of three residents (1) when Resident 1 came back from the hospital on [DATE] with wounds, but after the assessment at admission, Resident 1 did not have any skin assessment until 11/13/23 which was almost one month after his admission. Also, Resident 1 did not have any treatment order for the wound on his right lateral lower leg until 10/27/23 which was about 9 days after his admission. These failures had the potential to affect the resident's care and could jeopardize his health and well-being. Findings: Review of Resident 1 ' s admission Record indicated he was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD, a chronic inflammatory lung disease that causes obstructed airflow from the lungs), moderate protein-calorie malnutrition, diabetes (a chronic, metabolic disease characterized by elevated levels of blood sugar), asthma (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 1 and 2) were free from incident of falls when: 1.The facility's contracted transportation driver A (FCTD A) did not perform the correct technique when the FCTD A pulled the wheelchair up the ramp instead of pushing Resident 1's wheelchair up the ramp when Resident 1 was scheduled to go out of the facility for an appointment. This resulted in Resident 1 falling face down on the pavement. 2. The facility failed to follow Resident 1's Minimum Data Set (MDS, an assessment tool) to provide two persons physical assist when Resident 1 went off the unit (when Resident 1 left her room/unit to go out of the facility for her appointment). The facility also failed to provide the designated escort (facility staff to accompany the resident for the appointments) to Resident 1 when Resident 1 fell. These failures had resulted in Resident 1 falling and transferring to the hospital. Resident 1's hospital discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility staff failed to administer to one of three sampled residents (Resident 1) the prescribed antibiotics (medications to treat infections) as ordered and scheduled when these medications were available in the facility's Electronic Medication Cabinet (EMC, emergency medication kit). This had the potential for worsening of Resident 1's left knee and skin infections. Findings: Review of Resident 1's clinical record, the clinical record indicated Resident 1 was admitted on [DATE], with multiple diagnoses including infection and inflammatory reaction due to internal left knee prosthesis (artificial knee joint, infection in the area around the internal left knee prosthesis), Cellulitis (skin infection caused by bacteria) of left lower limb. Review of Resident 1's Physician's order, dated 7/11/2023, indicated Resident 1 was admitted on [DATE] with an order for Cefazolin (used to treat bacterial infections) 2 grams (gm, unit of measurement of weight)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-23 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure to follow their policy and procedure (P&P) for person-centered care plan for discharge plans for six of six residents (Resident 1,2,3,4,5, and 6) and follow physician order to provide medications when discharged resident home for one of six residents (Resident 6) when: 1.There was no discharge care plans for Resident 1,2,3,4,5, and 6; 2. Facility did not follow the physician order to provide Resident 6 for the 3-Day supply of medications when Resident 6 was discharged home. These failures had potential to violate the six of six residents' (Resident 1,2,3,4,5, and 6)'s transfer and discharge rights. Findings: 1a.Review of Resident 1's face sheet (a document that gives a resident's information at a quick glance) indicated, Resident 1 admitted to facility (refers as transferring SNF: SNF: skilled nursing facility- a nursing facility which provides 24-hours skilled nursing care for the residents who reside in the facility for a long term) on 1/18/2023 with diagnoses including parkinson's disease (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-05-21 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medication and biologicals were stored and labeled appropriately when expired prescription and over the counter medications were found in the medication room; internal and external medications not stored separately; unlabeled and undated medications; incomplete medication refrigerator log and discontinued medications in the medication carts. These failures had the potential for residents to receive expired, incorrect and unsafe medications. Findings: 1. During the medication room observation with the assistant director of nursing (ADON) on 5/17/21 at 9:20 a.m. the following items were found: a. Medication room [ROOM NUMBER] - Incomplete medication refrigerator temperature log and expired intravenous (IV, a medical technique that delivers fluid, medication and nutrition directly into a person's vein) antibiotic. b. Medication room [ROOM NUMBER] - Earwax removal drops and rectal suppositories (solid forms of medication that are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two out of 18 sampled residents' (Residents 108 and 322) needs were met when their call lights were not within reach. This failure puts these two residents at risk for safety. Findings: 1. The clinical record of Resident 322 was reviewed; he was first admitted on [DATE], readmitted on [DATE] with diagnoses including difficulty walking, muscle weakness, history of falling and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). His minimum data set (MDS, an assessment tool) cognitive skills assessment as of 4/25/21, for daily decision-making indicated he was severely impaired. During an observation on 5/18/21 at 1:53 p.m., Resident 322 was observed in bed without a reachable call light. Certified nursing assistant C (CNA C) was called to the room. CNA C found the flat call light on top of the wall light fixture above Resident 322's bed. CNA C stated, I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and records review, the facility failed to check the residual (gastric content or volume of fluid remaining in the stomach) from a gastrostomy tube (GT, a small tube inserted through the abdomen that delivers nutrition and medication directly to the stomach) for one of 18 sampled residents (63) prior to medication administration. This failure had the potential to result in abdominal distention, pain and aspiration pneumonia. Findings: During a medication pass observation and concurrent interview with licensed vocational nurse D (LVN D) on 5/19/21 at 8:44 a.m., she did not check the residual prior to administering medication through the GT. LVN D confirmed the observation and stated she forgot to check the residual prior to the medication administration. She acknowledged the importance of checking the residual in order to reduce the risk of aspiration pneumonia. Review of Resident 63's clinical record indicated she had diagnoses of cerebral infarction (also known as a stroke, refers to damage to tissues in the brain due to a loss of oxygen to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the environment was free of accident hazards for one of five sampled residents (Resident 8) when staff did not keep the bed in the lowest position as indicated in Resident 8's plan of care. This failure had the potential to increase the resident's risk for injury in the event of a fall. Findings: Review of Resident 8's clinical record indicated he had the diagnoses of dementia (mental disorder caused by brain disease or injury), hemiplegia (one side of the body is paralyzed), psychosis (a severe mental disorder characterized by a disconnection from reality), difficulty in walking, and repeated falls. Review of Resident 8's document titled Safety Events -- Falls/Found on Floor, dated 9/27/2020, indicated staff found Resident 8 on the floor beside his bed. The document further indicated, When asked what [Resident 8] was doing prior to the fall, he said the bed sheets were slippery and he slid while trying to move his legs and trying to grab onto the footboard. During an observation on 5/19/21 at 11:16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure adequate monitoring for one of 12 sample residents (Resident 98) when licensed nurses did not monitor Resident 98 for adverse effects of an anticoagulant medication (medication that thins the blood). This failure had the potential to negatively affect the resident's health and well-being. Findings: Review of Resident 98's clinical record indicated he had a history of deep vein thrombosis (DVT, a blood clot in the deep veins, usually in the legs). Review of Resident 98's Physician Order Report indicated he had a physician's order, dated 4/20/21, for Eliquis (anticoagulant medication) 5 milligrams (mg, unit of dose measurement) orally twice a day for DVT prophylaxis (prevention). There was no order to monitor Resident 98 for adverse effects of Eliquis. Review of Resident 98's May 2021 medication administration record (MAR) and treatment administration record (TAR) indicated there was no documentation that licensed nurses were monitoring him for adverse effects of Eliquis. Review of Resident 98's May 2021 Progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic medications (medications that are capable of affecting the mind, emotions, and behavior) for two of 12 sampled residents (Residents 87 and 26) when: 1. Resident 87 had no physician's rationale for continued psychotropic medication therapy beyond 14 days; and 2. Resident 26 did not have a documented clinical rationale for not receiving a gradual dose reduction (GDR, stepwise tapering of a medication to determine if symptoms can be managed with a lower dose or if the medication can be discontinued altogether) for an antipsychotic medication. These failures had the potential to increase the residents' risk for experiencing adverse effects from psychotropic medications. Findings: 1. A review of Resident 87's active physician orders indicated an order dated 4/28/21 for Ativan (lorazepam, a benzodiazepine, an antianxiety medication) 0.5 milligram (mg, a unit of measurement) every 8 hours PRN (pro re nata, as needed) for anxiety manifested by verbalization of nervousness.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HUDSON RIVER OPCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/05/2021
BAY BRIDGE CAPITAL PARTNERS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/05/2021
AWERBUCK, MATTHEWIndividualCONTRACTED MANAGING EMPLOYEEsince 09/01/2021
HOWARD, MATTHEWIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2023
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$28.5M
Net patient revenuemost recent cost report
+22.9%
Operating marginrevenue minus expenses
$1.5M
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 4%Medicare 53%Other / private 44%

This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$621per resident / day
operating cost
$18,875per month
≈ monthly operating cost
$805per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056437. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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