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Vineyard Post Acute

101 Monroe Street, Petaluma, CA 94954 · For profit - Limited Liability company · 99 certified beds · (707) 763-4109 Medicare & Medicaid certified

Call the home — (707) 763-4109 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2025Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations$63,135 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $63,135 in federal fines (most recent 2025-02-12)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS
Urgent care / clinic
1456 Professional Dr · (707) 931-4614 · Call to confirm hours
Pharmacy
291 N McDowell Blvd · (707) 778-8666 · Call to confirm hours
Grocery
465 N Mcdowell Blvd · (707) 762-1936 · Call to confirm hours
Park
320 N McDowell Blvd · (707) 778-4380 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.6%10.2%15.4%better
Long-stay residents who lose too much weight0.7%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms5.0%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened2.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.7%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine96.2%98.2%95.3%typical
Long-stay residents with pressure ulcers1.3%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control1.8%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.2%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.3%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine88.3%93.2%79.4%better
Short-stay residents rehospitalized after admission13.4%23.0%22.6%better
Short-stay residents with an outpatient ER visit14.4%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.642.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.611.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 146 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.1%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
80.0%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 80.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.1%CMS range 50.4–67.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.6–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge80.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge72.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge66.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.8%CMS range 6.0–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.181.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
1.15
LPN hours/ resident / day
2.41
Aide hours/ resident / day
3.99
Total nurse hours/ resident / day
0.38
RN hoursweekends
37.2%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 95.6 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.99 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.54 hrs/resident/day on weekends vs 4.17 on weekdays — 15% thinner on weekends. RN hours go from 0.44 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-12-18)
6
at the previous standard inspection (2024-11-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 13 most serious are shown; the remaining 34 are one tap away and print in full.

  • Actual harm · G2025-02-13 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to recognize a cardiorespiratory arrest (a life-threatening medical emergency that occurs when the heart and lungs stop functioning properly) for one of three sampled residents (Resident 1), which resulted in a delay in performing CPR (or cardiopulmonary resuscitation, a procedure to keep the blood pumping when the heart stops or when it beats too ineffectively to circulate blood to the brain and other vital organs) on Resident 1 who was a full-code (a medical directive indicating that a patient wishes to receive all possible life-saving measures in the event of a medical emergency) after he was found unresponsive. This failure led to Resident 1 ' s death. Findings: During an interview on [DATE] at 9 a.m., Complainant 5 stated he arrived at the facility on [DATE] approximately five to seven minutes after receiving a call about an unresponsive patient who was having difficulty breathing. Complainant 5 stated he found Resident 1 on a non-rebreather…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-11-22 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 of 2 sampled residents (Resident 1), who had a history of Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and amputation (surgical removal) of his right leg above the knee, received care consistent with nursing standards of practice and the resident's individualized care plan when: 1) Licensed nursing staff did not document daily skin assessments (to identify skin injury) for Resident 1, as indicated in his Nursing Care Plan (document that contains essential information about a patient's condition, diagnosis, goals, interventions, and outcomes); 2) Licensed nursing staff did not document the condition Resident 1's remaining foot (left) for a period of approximately one month prior to the identification of his necrotic (necrosis; death of body tissue; also known as necrosis) second toe. 3) Licensed nursing staff did not notify Resident 1's covering physician (via the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to assess, monitor, and provide necessary care for one of two sampled residents (Resident 1) when: 1. The facility did not provide the necessary nursing assessment for Resident 1 ' s underlying cause of vomiting; did not provide prompt intervention to prevent Resident 1 from further vomiting when Resident 1 started vomiting in the morning of 5/16/23 and was given first dose of Ondansetron (a medicine used to prevent and treat nausea and vomiting) at 8:51 p.m.; and did not monitor Resident 1 for possible complications associated with vomiting, when Resident 1 vomited three times within a 12 hour period. 2. The facility did not monitor Resident 1 ' s colostomy (a stoma [opening] in the abdominal wall allows waste to leave the body) output for signs of constipation (having a condition of the bowels in which the feces are dry and hardened and evacuation is difficult and infrequent) and did not provide Milk of Magnesia (MOM - a laxative to help loosen stools…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the Licensed Nurses (LN) failed to notify the Responsible Party (RP, a person designated to makes healthcare and/or financial decisions for a person who is no longer able) for one resident (Resident 1) of three sampled residents, when:LN 1 (Licensed Nurse 1) did not notify Resident 1's RP that Resident 1 had eloped (when a resident leaves the facility unattended, without permission, or without staff awareness) on 2/28/26;and,LN 2 did not notify Resident 1's RP on 3/1/26 that Resident 1 had a fever of 100.4 degrees Fahrenheit (F, a unit measurement of temperature).These failures decreased the facility's potential to ensure Resident 1's RP was well informed regarding Resident 1's health status and plan of care.Findings:A review of Resident 1's admission record indicated medical diagnosis of Dementia (a progressive state of decline in mental abilities), Bipolar Disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), Cognitive Communication Deficit (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide adequate supervision to one resident (Resident 1) of three sampled residents, when Resident 1 eloped (when a resident leaves a facility unattended, without permission, or without staff awareness) from the facility on [DATE].This failure decreased the facility's potential to prevent injury illness to Resident 1.Findings:A review of Resident 1's Elopement and Wandering Risk Observation/assessment dated [DATE], indicated a score of 12. According to this assessment, a score of 10 or greater would be considered at risk for wandering or elopement.A review of Resident 1's admission record indicated he was admitted to the facility in [DATE] with diagnosis of Dementia (a progressive state of decline in mental abilities), Bipolar Disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), Cognitive Communication Deficit (a communication impairment as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure only authorized personnel had access to one out of four medication carts when Medication cart #2 was unlocked when it was unattended.This failure could result in unauthorized access to medications and unintentional ingestion which could lead to overdoses, drug interactions, or severe adverse effects.During a concurrent observation and interview on 3/10/26 at 12:25 p.m., while walking in the hallway with the Nursing Supervisor (NS), medication cart #2 that was parked outside of room [ROOM NUMBER], was unlocked and unattended. The NS walked over medication cart # 2 and locked the cart. The NS stated medication carts should always be locked when left unattended. NS stated medication carts needed to be locked as unauthorized people, including residents, might access the medications in the medication cart which could jeopardize their safety. Licensed Nurse (LN) A was then seen coming out of room [ROOM NUMBER], LN A stated she oversaw…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure professional standards of care were followed for one of three sampled residents (Resident 1) when: 1. A physician's weekly order to collect labs was not followed, 2. A SBAR (situation, background, assessment, recommendation-a communication tool used by healthcare workers when there is a change of condition [COC] among the residents) was not initiated after the facility received abnormal lab results pertaining to Resident 1's kidney (organs that filters blood to removed waste, excess fluid and toxins from the body) function, and; 3. The abnormal lab results was not reported to Resident 1's physician. This failure increased Resident 1's risk for prolonged pain, discomfort, and a delay in care and treatment which decreased the facility's potential to prevent Resident 1's kidneys from critical injury. A review of Resident 1's admission record indicated she was initially admitted to the facility in December 2025 with medical diagnosis which included displaced bimalleolar fracture of right lower leg (fractures of both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-18 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure garbage was properly contained when an outside garbage dumpster was overfilled, which prevented the lid from closing, and resulted in the food debris and trash surrounding the area and garbage can lids in the kitchen were not closed and the exterior surfaces were smeared with food debris.These failures decreased the facility's potential to prevent an infestation of insects and other pests, prevent offensive odors and contribute to cross-contamination from unsanitary environmental conditions.Findings:During a concurrent observation and interview in the garbage disposal area of the facility with the Dietary Manager (DM) on 12/15/25 at 8:50 a.m., several large garbage dumpsters were observed. The dumpster nearest to the facility's back door was full of garbage bags, and the lids on each side of the bin were unable to close. The ground surrounding the garbage disposal area was wet and littered with small bits of food debris and trash. The DM could not say exactly when the trash was scheduled for pickup or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to properly dispose of and monitor destruction of an assortment of medications when:The collection receptacle had multiple fully intact medications of different forms which were retrievable by staff; and,24 medication disposition sheets, representing 172 prescriptions, were not signed or witnessed by licensed staff.This failure decreased the facility's potential to prevent drug diversion (illegally taking prescription drugs for unauthorized use, like self-medication, selling, or addiction) and theft of resident medications.Findings:During a concurrent observation, interview, and record review in the Station 2 medication room with Licensed Nurse B (LN B) on 12/17/25 at 9:10 a.m., the medication destruction bin was noted to contain multiple undestroyed medications. These included fully retrievable intact medications in different forms such as powder, capsules, tablets, inhalers and injector pens (a handheld device used to inject medication into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-18 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure its medication rate was below five percent when four errors were observed during 28 medication passes, resulting in a 14.29% error rate.This failure decreased the facility's potential to ensure medication was administered as ordered by the physician and decreased the expected efficacy of the medication. (Cross-reference F760 & F761)Findings:During a medication pass observation on 12/17/25 at 9:46 a.m., Licensed Nurse A (LN A) administered the following medications to Resident 20:Empagliflozin (medication used to manage blood sugar levels) 10 milligrams (mg-a unit of measure) by mouth.Apixaban (medication used to prevent and treat blood clots) 5 mg by mouth.Metoprolol Tartrate (medication used to treat various heart and blood vessel conditions) 25 mg by mouth.A record review of Resident 20's Medication Administration Record (MAR) dated 12/1/25 through 12/31/25 indicated empagliflozin was scheduled to be given daily at 8 a.m. and apixaban and metoprolol tartrate were scheduled to be given twice daily at 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure two residents out of 10 sampled residents were free from significant medication errors when:Resident 20 received a dose of Metoprolol Tartrate (medication used to treat heart and blood vessel conditions by slowing heart rate and lowering blood pressure) 45 minutes late; and,Resident 4 would have received a dose of expired lispro insulin (a rapid acting medication which manages blood sugar levels via an injection into the fatty tissue just under the skin) if not asked by the surveyor to recite the expiration date a third time prior to entering the resident room.These failures decreased the facility's ability to maintain medication safety and placed the residents at risk for harm. (Cross-reference F759 & F761)Findings:A review of Resident 20's admission record indicated she was admitted to the facility on [DATE] with diagnoses of Hypertension (persistent high blood pressure), Artherosclerotic Heart Disease (condition where the blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure expired insulin (a hormone medication used to control blood sugar levels) vials were removed from the facility's medication carts when inspection of two medication carts revealed one expired vial of insulin in each location.This failure decreased the facility's opportunity to maintain resident safety and placed these residents at risk for harm. (Cross-reference F759 & F760)Findings:During a concurrent observation and interview on 12/17/25 at 10:05 a.m., an open vial of insulin glargine (a long-acting insulin used to maintain steady blood sugar levels via an injection into the fatty tissue just under the skin) was found during inspection of Medication Cart 1. The box containing the insulin glargine was marked as Open 11/17/25; DC [discontinue] 12/15/25. Licensed Nurse A (LN A) stated, This insulin has expired, it should be thrown out. During a concurrent observation and interview on 12/17/25 at 10:23 a.m., an open vial of insulin lispro (a rapid acting medication which manages blood sugar levels via an injection into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety when:1. The following were observed in the facility kitchen: kitchen floors were dirty and littered with food debris and trash; the ceiling vent cover located directly over the clean and ready-to-use dish storage area was covered with reddish-black and blackish-brown dirt and dust; the wall behind the hand-washing sink was cracked and uneven, with heavy orange and black colored residue in the crevices; one plastic green cutting boards were excessively scratched with deep gashes; and, the stove top/burners had extensive caked-on food and rust-colored residue;2. The temperature log for a resident snack refrigerator indicated out-of-range temperatures recorded on multiple days;3. Fresh ready-to-eat oranges stored in the walk-in refrigerator had skins that were discolored and broken open; and,4. Individual hand-sanitizing wipe packets were stored directly beside ingestible resident food items.These failures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · E2025-12-18 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure bathroom call lights (a system to notify nursing staff for help) were accessible when two pull strings to trigger the call light system were too short for residents to reach and four pull strings were missing in six sampled bathrooms.This failure decreased the facility's potential to respond to residents' calls for assistance and increased the risk for falls.During an observation on 12/15/25 at 9:13 a.m. in room [ROOM NUMBER] and subsequently in Rooms 21, 24, 25, and 26, the bathroom call light systems had no call light string.During an observation on 12/15/25 at 9:27 a.m. in room [ROOM NUMBER] the bathroom call light system had a short pull string measuring approximately 10 in. (inches- a unit of measure).During an observation and concurrent interview on 12/16/25 at 12:10 p.m. with Certified Nurse Assistant C (CNA C), in room [ROOM NUMBER], the bathroom call light system had a broken call light string. The call light string was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-18 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the state mental health authority after one resident (Resident 70) of six sampled residents experienced a decline in mental illness.This failure decreased the facility's potential to ensure Resident 70 received appropriate required mental health services and treatment.Findings:A review of Resident 70's admission Record indicated Resident 70 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities)), major depressive disorder (a mood disorder that causes persistent sadness and loss of interest in activities), psychosis (a state where a person loses touch with reality, characterized by symptoms like hallucinations (seeing/hearing things not there)) and delusions (strong false beliefs leading to disorganized thoughts and speech), and anxiety.A review of Resident 70's Minimum Data Set (MDS - an assessment screening tool used to guide care), dated 11/3/25, indicated moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-18 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident 72) of 27 sampled residents obtained informed consent (a voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for the use of bedrails when Resident 72's responsible party (RP- a person who makes health care decisions on behalf of the resident when the resident does not have the mental capacity to do so) did not give informed consent for the use of side/bed rails.This deficient practice decreased the facility's potential to decrease Resident 72's risk for falls, serious injury, and entrapment (when a person becomes trapped in the bed rail gaps, often resulting in serious injury or death).Findings:A review of Resident 72's admission record indicated she was admitted to the facility in May 2017 with medical diagnosis which included senile degeneration of the brain (dementia- a progressive state of decline in mental abilities)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide specialized rehabilitative services in accordance with the physician's orders for one resident (Resident 6) of four sampled residents when Resident 6 received physical therapy (PT) three times out of 12 scheduled sessions between 11/27/25 and 12/17/25 and received occupational therapy (OT) once out of three expected sessions between 11/27/25 and 12/3/25.This failure resulted in Resident 6 feeling frustrated and increased the risk of his physical deconditioning.Findings:During a review of Resident 6's Face Sheet (a summary of the resident's information), Resident 6 was admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD- a chronic lung condition caused by damage to the lungs and results in limited airflow into and out of the lungs), generalized muscle weakness, and depression (a serious mood condition causing persistent sadness and loss of interest, affecting thoughts, feelings, and daily life). A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory equipment was clean and in a usable state for one resident (Resident 42) out of 27 sampled residents when the oxygen concentrator in Resident 42's room had visible dust and debris in the vents and needed a filter change.This failure decreased the facility's potential to prevent bacteria and debris from directly entering Resident 42's lungs, placing her at risk for infection.Findings:A review of Resident 42's face sheet indicated admission to the facility on [DATE] with diagnoses of pneumonitis (a condition in which the delicate tissue and tiny air sacs in the lungs become swollen and intensely irritated) and Acute Respiratory Failure with Hypoxia (a serious condition in which the respiratory system fails to provide enough oxygen to the blood to support vital organ function). A review of Resident 42's physician orders, dated 12/5/25, indicated, Oxygen 2 L [liters, a unit of measure] via nasal cannula [a flexible device…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) received care within professional standards of practice when licensed nursing staff failed to administer physician ordered pain medications to treat her moderate to severe pain, which led to ceaseless pain that worsened in numerical order and severity. This failure resulted in Resident 1 experiencing severe pain and had the potential to result in suffering and feelings of abandonment.A review of Resident 1's admission record indicated she was admitted to the facility in August, 2025 with medical diagnoses which included surgical aftercare of the digestive system (postoperative care after a procedure of the digestive system, which includes monitoring for complications, managing pain and medications, and regular follow-ups with a doctor).A review of Resident 1's clinical record included the following documents:A Nursing Care Plan initiated on 8/18/25, indicated Resident 1 had Pain, with the stated goal,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure professional standards of practice were conducted for one resident (Resident 1) of four sampled residents when Resident 1 did not have: · A sliding scale (a method used to manage blood sugar levels in people with diabetes, where insulin doses are adjusted based on current blood sugar readings) for use of insulin (a hormone produced by the pancreas that helps regulate blood sugar levels) and · Blood sugar parameters (levels that indicate when blood sugar is considered too high or too low) ordered for insulin administration. These failures placed Resident 1 at risk for ineffective monitoring of insulin usage and worsening of Resident 1 ' s condition. Findings: Resident 1 was a [AGE] year-old male admitted to the facility on [DATE], with a medical diagnosis that included: Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), muscle weakness, and dysphagia (difficulty swallowing). A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident 1) of three sampled residents was provided a home-like environment with comfortable sound levels when Resident 4 was constantly yelling vulgar, offensive, and derogatory language. This resulted in Resident 1 being unable to get a full night of uninterrupted sleep and decreased Resident 1's potential to reach his maximum healthcare potential. Findings: A review of Resident 1 ' s admission record indicated he was admitted in 2/13/25 with diagnoses which included hemiplegia and hemiparesis (weakness and paralysis on one side of the body) following a cerebral infarction (stroke) affecting the left non-dominant side. A review of a Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 2/19/25, indicated Resident 1 had moderate memory impairment (difficulty remembering recent events, trouble with problem-solving, and changes in judgment, but it does not typically interfere with daily functioning). A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an effective infection prevention and control program, for a census of approximately 90 residents, when the facility did not report an influenza outbreak to the local public health department (LPHD) for nearly three weeks. This failure had the potential to increase the transmission of influenza among all residents in the facility. Findings: During a concurrent interview and record review on 2/25/25 at 11:05 a.m., with the Infection Preventionist (IP), the facility ' s document titled, Line List Acute Respiratory Illness Outbreak In Long-Term Care Facilities (Including Influenza) (line list, a table that summarizes information about each case of an outbreak), dated 1/29/25, was reviewed. The IP stated the line list indicated, the facility had an influenza outbreak starting on 1/29/25 when two residents tested positive for influenza. The IP stated on 1/31/25 seven more residents tested positive for influenza and, during the outbreak, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident 1) of five sampled residents was free from physical abuse when Resident 2 intentionally struck resident one in the head and held him down on the floor. This failure resulted in a physical injury and confinement to Resident 1. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE] with the diagnosis of epilepsy (chronic, neurological condition characterized by recurrent, unprovoked seizures.) A review of Resident 1's Minimum Data Set (MDS-a federally mandated resident assessment tool), dated 10/3/24, indicated a Brief Interview for Mental Status (BIMS- an assessment tool used by facilities to screen and identify memory, orientation, and judgment status of the resident) score of 6, which indicated severe cognitive (relating to processes of thinking and reasoning) impairment. A review of Resident 2's admission record indicated Resident 2 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-23 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician when the resident consistently missed scheduled medications when out at dialysis for 1 (Resident #8) of 3 residents reviewed for dialysis. Findings included: On 11/23/2024 at 12:06 PM, the Director of Nursing (DON) stated the facility did not have a specific policy for notification of a change of condition but expected that the physician be notified of any change in status of the resident, and it should be documented. An admission Record indicated the facility admitted Resident #8 on 10/13/2021. According to the admission Record, the resident had a medical history that included a diagnosis of end stage renal disease with dependence on renal dialysis. A significant change in status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/20/2024, revealed Resident #8 had a Brief Interview for Mental Status (BIMS) score of 11, which indicated the resident had moderate cognitive impairment. The MDS indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-23 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to ensure residents were free from significant medication errors for 1 (Resident #8) of 3 residents reviewed for dialysis services. Staff failed to ensure Resident #8 received medications that were used to treat low blood pressure, atrial fibrillation, prevent blood clots, and treat diabetes when the resident was scheduled for dialysis. Further, the facility failed to ensure that the medication to treat low blood pressure was given within the parameters set by the physician for treatment of low blood pressure. Findings included: A facility policy titled, End-Stage Renal Disease, Care of a Resident with, revised 09/2010, indicated, Residents with end-stage renal disease (ESRD) will be cared for according to currently recognized standards of care. The policy also indicated, 1. Staff caring for residents with ESRD, including residents receiving dialysis care outside the facility, shall be trained in the care and special needs of these residents. 2. Education and training of staff includes, specifically:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) for 2 (Resident #7 and Resident #10) of 2 sampled residents reviewed for preadmission screening and resident review (PASARR). Findings included: A facility policy titled, Certifying Accuracy of the Resident Assessment, revised 11/2022, indicated, Any person completing a portion of the Minimum Data Set/MDS (Resident Assessment Instrument) must sign and certify the accuracy of the portion of the assessment. 1. An admission Record indicated the facility admitted Resident #10 on 10/11/2024. According to the admission Record, the resident had a medical history that included diagnoses of schizoaffective disorder and dementia. An admission MDS, with an Assessment Reference Date (ARD) of 10/17/2024, revealed Resident #10 had a Brief Interview for Mental Status (BIMS) score of 5, which indicated the resident had severe cognitive impairment. The MDS revealed the resident was not considered by the state level II PASARR process to have a serious mental illness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure physician orders were followed for supplemental oxygen flow rates for 1 (Resident #17) of 3 sampled residents reviewed for respiratory care. Findings included: A facility policy titled Oxygen Administration, revised 10/2010, indicated Purpose the purpose of this procedure is to provide guidelines for safe oxygen administration. Preparation 1. Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. An admission Record revealed the facility admitted Resident #17 on 04/24/2023. According to the admission Record, the resident had a medical history that included diagnoses of chronic obstructive pulmonary disease (COPD) and heart failure. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/14/2024, revealed Resident #17 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident had intact cognition. The MDS indicated the resident had shortness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure medications were stored appropriately for 1 (Resident #11) of 20 sampled residents. Findings included: A facility policy titled, Self-Administration of Medications, revised 02/2021, indicated, Residents have the right to self-administer medication if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. The policy also indicated, 7. Self-administered medications are stored in a safe and secure place, which is not accessible by other residents. If safe storage is not possible in the resident's room, the medication of residents permitted to self-administer are stored on a central medication cart or in the medication room. A licensed nurse transfers the unopened medication to the resident when the resident requests them. 8. Any medications found at the bedside that are not authorized for self-administration are turned over to the nurse in charge for return to the family or responsible party. An admission Record indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-23 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to provide occupational therapy as ordered by the physician for 1 (Resident #20) of 2 sampled residents reviewed for rehabilitation and restorative services. Findings included: A facility policy titled, Scheduling Therapy Services, revised 07/2013, indicated, Therapy services shall be scheduled in accordance with the resident's treatment plan. An admission Record indicated the facility readmitted Resident #20 on 10/18/2024. According to the admission Record, the resident had a medical history that included diagnoses of congestive heart failure (CHF), generalized muscle weakness, and a need for assistance with personal care. A 5-day Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/24/2024, revealed Resident #20 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident had intact cognition. The MDS indicated the resident started occupational therapy on 10/21/2024. Resident #20's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent abuse for one resident (Resident 3) of four sampled residents when Resident 4 threw water on Resident 3. This failure resulted in Resident 3 feeling unsafe at the facility. Findings: A review of an admission record indicated Resident 4 was admitted to the facility in 2023 with diagnoses which included neurocognitive disorder with Lewy Bodies (a type of progressive dementia that leads to a decline in thinking, reasoning and independent function) and bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration). A Minimum Data Set (MDS, an assessment tool) dated 9/3/24 indicated Resident 4 scored a 15 on a Brief Interview for Mental Status (BIMS, a questionaire used to determine if a person's cognition (the process of thinking) is intact. A score of 15 suggests intact cognition). A review of an admission record indicated Resident 3 was admitted to the facility in 2024 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and records review, the facility failed to develop a plan of interventions to address the risk of fall for one (1) of four (4) residents (Resident 1) when Resident 1 fell from his wheelchair at the nurses' station. This failure caused Resident 1 a bruise over his right forehead and a trip to the acute hospital for evaluation. Findings: On 3/21/24, the Department received a report of a resident who fell at the facility in the afternoon of 3/20/24, was brought to the acute hospital, brought back to the facility and was again found later that night on the floor by the nursing station wearing only a brief, refusing to be picked up by staff, and combative. During an interview with the Administrator on 4/4/24, at 3:53 PM, he stated he saw the incident happen on 3/20/24. The Administrator stated Resident 1 was in his wheelchair at the nurses' station with a Certified Nursing Attendant (CNA) who was helping him to make a call. The Administrator stated Resident 1 threw himself out of his chair after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one (1) or four (4) residents (Resident 2) was treated with respect and dignity and access to care to promote maintenance and enhance his quality of life when Resident 2 was not provided his medication in a timely manner. This failure caused Resident 2 to feel helpless and unimportant. Findings: During an interview on 4/4/24, at 5:55 PM, Resident 2 when asked if he felt safe in the facility, stated: Not entirely safe. When asked when he did not feel safe, Resident 2 stated there was a time he waited for an hour for his pain medication, but because the nurses were doing their shift change, he felt helpless and could do nothing about it. Resident 2 stated he felt it was more important for staff to prepare for their shift or to go home than the patients. During review of medical records, his quarterly minimum data set (MDS - federally mandated clinical assessment of all residents' functional capabilities helping nursing home staff identify health problems) dated 2/7/24 indicated his brief interview for mental status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer scheduled medications (medications to be administered at a specific time) for three of three sampled residents (Residents 1, 2, and 3) within the time frames required by the facility's policy on medication administration. 12 scheduled medications were administrated as late as three hours after their prescribed administration time for Residents 1, 2, and 3. These failures had the potential to cause discomfort and/or jeopardize the health and safety of Residents 1, 2, and 3. Findings: Record review of Policy and Procedure titled Administering Medications , revised April 2019, indicated Medications that are scheduled to be administered more frequently than daily .will be administered within one (1) hour before or after the prescribed time, unless otherwise specified . The document also stated: Medications that are scheduled to be administered daily, weekly, or monthly may be administered within two (2) hours before or after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet professional standards of quality for one of three sampled residents (Resident 1), when a licensed nurse inputted a physician order for Glargine (Lantus) insulin (long-acting insulin (works throughout the day and night to provide you with low levels of insulin all the time) used to improve blood sugar control in people with Diabetes Mellitus (DM: a disease in which the body ' s ability to produce or respond to the hormone insulin is impaired, resulting in elevated levels of glucose (sugar) in the blood) on Resident 1 ' s MAR (Medicine Administration Record) incorrectly. This resulted in: 1. A nurse attempting to administer to Resident 1 Glargine 55 units subcutaneous (Sub-Q injection is given in the fatty tissue, just under the skin) with his dinner instead of 10 units, and, 2. Resident 1 refusing Glargine 55 units because he told the nurse he was only supposed to receive Glargine 10 units, and, 3. Resident 1 becoming extremely upset knowing he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the required information to Resident 1, on a document titled 30 Day Notice to Vacate or Pay, when the document did not include Statement of Resident Appeal Rights and the Ombudsman contact information. Finding: During an interview, on 1/11/23, at 9:30 a.m., Director of Nursing stated, Resident 1 was a long-term resident. During an interview and record review on 1/11/23, at 9:44 a.m., Social Services stated Resident 1 was a long-term resident and the facility had a problem with the resident's billing and collecting share of costs after he was discharged from care. She stated she did not know if Resident 1 was provided a discharge notice. She reviewed Resident 1 ' s medical record and stated he was provided a 30-day notice to vacate on October 24, 2022. She stated he had to vacate the facility or pay the share of costs. She stated there was no documentation in the Social Services notes that indicated any discharge planning was provided. During an interview with Administrator, on 1/11/23, at 10:15 a.m., he stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-05-28 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to conduct annual competency and skills check to licensed nurses and Certified Nurse Aides (C.N.A.) for year 2020. This failure may have resulted in incompetent staff providing care to residents. Findings: During an interview on 5/25/21, at 10:30 a.m., Resident 33 stated, she was able to check her own blood sugar and aware of how much insulin she gets depending on the result of her blood sugar check. Resident 33 stated, Licensed Staff G attempted to administer an incorrect dose of insulin to her. Resident 33 stated, she argued with Licensed Staff G about the insulin dose and Licensed Staff G told her that the insulin dose got mixed up with another resident. During an interview on 5/26/21, at 8:42 a.m., Management Staff L stated, licensed nurses and C.N.A.'s competency and skills evaluation was not done for year 2020. During a review of facility's Competency of Nursing Staff Policy dated May 2019, indicated, Facility and resident-specific competency evaluations will be conducted upon hire, annually and as deemed necessary.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-28 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to offer and document assistance with advanced directives for 10 out of 10 Sampled Residents (Resident 32, Resident 206, Resident 63, Resident 33, Resident 195, Resident 80, Resident 207, Resident 145, Resident 43, Resident 51). This failure had the potential to result in residents wishes for the provision of health care and choices for end of care treatment to not be met. Findings: During a medical record review on 5/25/21 at 10:00 a.m., three sampled residents (Resident 195, Resident 206, and Resident 207) did not have advanced directives in their charts. There was no indication in the Social Services notes that an advanced directive was discussed with the Residents or resident's representative. During a consecutive medical records review on 5/26/21 starting 3:52 p.m., four sampled residents (Resident 63, Resident 80, Resident 145, and Resident 43) had POLSTs but no advanced directives in their charts. A review of SSD and Nurses' notes in the electronic medical record of Resident 43 on 5/27/21 at 10:44 a.m. did not show…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-05-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident call lights for six residents (Resident 80, 43, 145, 33, 31 and 75) were answered in a timely manner. This failure resulted in three residents' (Resident 80, 145, and 43) inability to control their bowel and bladder while waiting for help to use the bathroom. Findings: During interview on 05/24/21 at 1:22 PM, Resident 80 stated the facility did not have enough nurses at night and he has had to wait a long time for assistance. Resident 80 stated waiting time could be up to an hour, and he once soiled his bedding when he was unable to control his bowel while waiting for assistance. During interview on 05/24/21 01:43 PM, Resident 145 stated waiting time can be up to three hours. Resident 145 stated staff will come in and turn off the call light and leave. During interview on 5/24/21 at 3:58 PM, Resident 43 stated she had to wait 45 minutes for a nurse to bring her pain medication. Resident 43 added it took staff a long time to respond to her call light and she soiled her bedding as she was unable to control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-05-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement their infection prevention and control program policies and procedures when: 1. Disposal bins for Personal Protective Equipment (PPE) were located outside of the resident rooms in the Yellow Zone and, 2. Two staff members were observed wearing incomplete PPE. These cumulative failures had the potential to increase the risk of transmission of communicable diseases such as the COVID-19 virus among the facility residents and staff, which may lead to severe illness and even death. Findings: 1. During initial tour of the yellow zone on 5/24/21 at 10:30 a.m., bins for doffing cloth gowns were located outside of the residents rooms next to the cart with clean gowns. During an interview on 5/24/21 at 12:00 noon, Licensed Staff L was asked why the bins for doffing (removing) dirty cloth gowns used in resident rooms were located outside the rooms next to the clean gown bin. Licensed Staff L stated the bins used to be inside the rooms but I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and records review, the facility failed to provide timely assistance to two of 18 sampled residents (Resident 80 and Resident 43). This failure caused the residents to lose control of bowel while waiting thereby lowering their self-worth and feeling bad. Findings: During interview on 05/24/21 at 1:22 PM, Resident 80 stated that he had to wait for a long time for staff assistance especially at night. Resident 80 stated that waiting time could be up to an hour, he had once lost control of bowel and soiled his bedding while waiting for assistance. During interview on 5/24/21 at 3:58 PM, Resident 43 stated she had to wait 45 minutes for a nurse to bring her pain medication. One night when she was suffering from nausea, vomiting and diarrhea, it took staff a long time to come, she lost control of bowel and soiled her bedding while waiting. During follow-up interview on 5/28/21 at 2:16 PM, Resident 80 was asked how he felt during that time when he lost control of bowel while waiting for assistance. Resident 80 responded he felt bad and dirty. A review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-28 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to assess and assist one resident (Resident 61) for medical equipment needs upon admission. This failure resulted in the resident not receiving the necessary equipment to get out of bed for activities of daily living and receive the highest level of care for health improvement. Findings: During an observation and concurrent interview on 5/25/21 at 10:16 a.m., Resident (61), was an obese male who is bed bound and could not move around in bed much due to his weight. When speaking with Resident 61 he stated he was never out of bed because he does not have a wheelchair that fits him. He stated, this has been an ongoing issue with the facility, and he would like to sit-up in a chair occasionally. During an interview on 5/27/21 at 13:00 p.m., the Physical Therapy Interim Director (PT Director W) stated, a needs assessment for all patients is conducted upon admission. The needs assessment includes a patient assessment for medical equipment and physical therapy needs. PT Director W stated she documented and submitted a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-28 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure care plan interventions were implemented for two sampled residents (Resident 215 and Resident 82), and that a care plan was formulated upon one resident's (Resident 37) admission. These failures resulted in: a. Missed opportunities for the staff to timely identify Resident 215's changes in condition and therefore, not to provide potentially necessary interventions prior to his death, b. Potential for inconsistent and/or inadequate care provision for Resident 82's needs, and c. Increased potential for impaired communication that may negatively affect the delivery of care for Resident 37. Findings: Resident 215 On [DATE], the Department received a report regarding a resident death (Resident 215) on [DATE]. Record review of Resident 215's Face Sheet indicated he was a [AGE] year old male admitted to the facility on [DATE] with diagnoses that included COPD ([Chronic Obstructive Pulmonary Disease] is a disease characterized by long-term breathing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure safe respiratory care and oxygen therapy was provided to one resident (Resident 81). This failure had the potential to cause respiratory distress and further compromise the resident's health. Findings: During an observation on 5/25/21 at 12:00 noon., Resident (81) was observed sitting up in bed eating lunch. When asked how he was feeling he stated, ok. Resident (81)'s oxygen (02) nasal cannula (tubing that provides 02 into the nose) was positioned slightly to the left of his face and below his nostrils. Further inspection of the oxygen machine revealed the humidifier bottle (a bottle typically filled with sterile water used during oxygen therapy, to provide moisture for patients) was empty. The oxygen tubing and humidifier bottle were dated 5/23/21. During an interview on 5/25/21 at 1:00 p.m., Licensed Staff L was asked to come to Resident (81)'s bedside. Licensed Staff L was asked how often the humidifier bottle was checked and the tubing changed on the oxygen machine. Licensed Staff L observed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain consent for a psychotropic medication for one resident (Resident 195). This failure had the potential for the resident to be over medicated and not have the correct medication or dosage for his diagnosis. Findings: During an initial tour of the yellow zone on 5/24/21/ at 9:30 a.m., Resident 195 was observed to be in bed sleeping. The bed was low to the floor with a floor mat next to the bed. The resident was clean and resting comfortably. Licensed Staff L stated the resident was admitted over the weekend from the hospital. Throughout the day several attempts were made to interview Resident 195, unsuccessfully. Resident 195 remained in bed throughout the day, and feeding was provided by the CNA. During an observation on 5/25/21 at 10:00 a.m., Resident 195 was in bed, eyes closed and moving extremities. An attempt to speak with Resident 195 was unsuccessful, the resident did not respond to his name or questions asked. During an observation on 5/26/21 at 10:30 a.m., Resident 195 was in bed eyes closed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-28 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to practice hand hygiene during meal services. This failure may have resulted to cross-contamination of residents' food and drinks and increase the potential for food-borne illness. Findings: During a concurrent observation and interview on 5/24/21 at 12:29 p.m., with Unlicensed Staff I, Resident 66 was observed eating lunch. Resident 66 needed help removing the lids of the glasses with his drinks. Unlicensed Staff I went into Resident 66's room with plate cover on one hand and removed the lids from two glasses of drinks with the other hand. Unlicensed Staff I did not sanitize hands prior to removing the lids from the glasses and after touching the glasses on the meal tray. Unlicensed Staff I exited Resident 66's room and took a meal tray from the lunch cart and brought it inside another resident's room. Unlicensed Staff I stated, he forgot to sanitize his hands before touching the lids of the glasses and after touching the lids and before getting a new meal tray for another resident. During a review of facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-28 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-28 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to provide a sanitary environment for one sampled resident (Resident 71) when his bedside equipment were left dirty for three days. This failure could potentially contribute to cross-transmission by contamination of staff from hand contact with dirty surfaces, and medical equipment, or residents. Findings: During an observation on 5/24/21 at 10:53 a.m., Resident 71's bed control and call light cords appeared dirty and discolored. Red material resembling dried blood crusted over the length of the cords and part of the bed control keypad. During an observation on 5/25/21 at 8:37 a.m., Resident 71's bed control and call light cords' surfaces appeared unchanged. During a concurrent interview and observation of the still-dirty cords on 5/26/21 at 9:25 a.m., Resident 71 shrugged and stated, They never clean it. During an interview on 5/26/21 at 12:02 p.m., Unlicensed Staff O stated resident rooms and bedsides were cleaned daily. Unlicensed Staff O confirmed Resident's call light and cords were dirty and stated, I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$63,135 in federal fines across 3 penalties.

  • $34,034 — penalty dated 2025-02-12
  • $21,658 — penalty dated 2024-11-22
  • $7,443 — penalty dated 2023-09-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.9+0.1 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PROVIDENCE GROUP WINE COUNTRY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/16/2016
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 06/30/2023
RANADIVE, RAJINAIndividualCONTRACTED MANAGING EMPLOYEEsince 01/01/2018
BILLS, KEVANIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 05/04/2020
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
HANCOCK, MARKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.0M
Net patient revenuemost recent cost report
+14.4%
Operating marginrevenue minus expenses
$996K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 45%Medicare 42%Other / private 13%

This home reported $996K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$1,707per resident / day
operating cost
$51,882per month
≈ monthly operating cost
$1,993per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555120. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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