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The Pines at Placerville Healthcare Center

1040 Marshall Way, Placerville, CA 95667 · For profit - Limited Liability company · 99 certified beds · (530) 622-3400 Medicare & Medicaid certified

Call the home — (530) 622-3400 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Jun 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Jun 2026
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1095 Marshall Way · (530) 344-5496 · Call to confirm hours
Pharmacy
1270 Broadway · (530) 622-1291 · Call to confirm hours
Grocery
Save Mart0.5 mi
1270 Broadway · (530) 622-1291 · Call to confirm hours
Park
3155 Clark St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.0%10.2%15.4%better
Long-stay residents who lose too much weight1.7%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.8%1.2%2.0%typical
Long-stay residents with depressive symptoms5.7%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%1.6%3.3%typical
Long-stay residents whose ability to walk worsened12.0%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.5%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.4%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control4.8%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table11.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission22.2%23.0%22.6%typical
Short-stay residents with an outpatient ER visit15.6%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.792.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.651.571.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 84 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.0%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
70.2%U.S. median 56.6%
Met the expected recovery
0.54U.S. median 0.31
Therapy hours / resident / day
0.31hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 70.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 67 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.54 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.0%CMS range 45.4–65.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.4–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge67.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge73.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.4–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
1.14
LPN hours/ resident / day
2.38
Aide hours/ resident / day
4.09
Total nurse hours/ resident / day
0.43
RN hoursweekends
46.2%
Total nursing turnover
62.5%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 89.4 residents a day — about 90% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.09 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.63 hrs/resident/day on weekends vs 4.28 on weekdays — 15% thinner on weekends. RN hours go from 0.62 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-03-05)
14
at the previous standard inspection (2024-10-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 10 most serious are shown; the remaining 43 are one tap away and print in full.

  • Potential for harm · E2026-06-25 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to not employ an individual who has been found guilty of abuse or mistreatment by a court of law for one out of three sampled employees (Employee1), when Employee 1's background check indicated he was convicted of battery in 2019 and the facility was made aware of another violent conviction in 2021.This failure has the potential to risk the safety of all residents residing in the facility.Findings:During an interview on 6/25/26 at 1:51 p.m., the Human Resources Manager (HRM) stated prior to hiring an employee the facility will run a criminal background check to determine if the candidate for employment was appropriate with the role/position they are applying for.During an interview on 6/25/26 at 2:26 p.m., the Director of Staff Development (DSD) stated Employee 1 was hired through the facility's Nurse Aide in Training (NAT) program and Employee 1 worked directly with facility residents. The DSD stated the facility's responsibility was to perform background checks prior to employment and if saw a concerning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain infection control practices for a census of 89 when:The tip of Resident 6's enteral feeding tube (a medical device used to deliver nutrition, fluids, and medications directly to the stomach) was observed hanging from the IV pole without a protective cap;Staff did not follow infection prevention protocols when entering the resident's room; andStaff touched the lunches of Resident 52 and Resident 17 with their bare hands.These failures placed residents at risk for spread of infections, disease outbreaks, increased hospitalization and serious health complications for the residents.Findings: 1.Resident 6 was admitted to the facility in early 2026 with diagnoses that included gastrostomy (a surgical opening fitted with a device that allowed feedings to be administered directly into the stomach, commonly used for people with swallowing problems) and quadriplegia ( a condition where a person cannot move both arms and both legs). A review of Resident 6's Order Summary Report (OSR) dated 1/26/26 indicated an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident needs were accommodated for two of 21 sampled residents (Resident 25 and Resident 54) when:1. Resident 25's breakfast tray left within reach without staff present; and2. Resident 54's call light was not within reach.These deficiencies had the potential to place Resident 25 at risk for aspiration and resulted in delayed staff response for Resident 54's needs. Findings: 1. A review of Resident 25's admission records indicated the resident was admitted in late 2025 with diagnoses including dysphagia (difficulty swallowing) and pneumonitis (swelling of lung tissue) due to the inhalation of food and vomit. A review of Resident 25's Minimum Data Set (MDS) dated [DATE] indicated the Brief Interview for Mental Status (BIMS) could not be conducted and the resident was rarely/never understood. Section C of the MDS further indicated that Resident 25's cognitive skills for daily decision making score was 2 (moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review the facility failed to ensure that the physical environment was maintained in a clean, safe, and homelike condition. One of five corridors containing15 resident rooms, a hole was observed in the ceiling. The ceiling around the hole showed visible water damage including staining and deterioration consistent with a leak from a pipe above the celling. This failure to maintain the building structure in good repair has the potential to lead to mold growth, further structural damage and safety hazards for residents.Findings:During an observation on 3/4/26 at 10:03 a.m., in the resident corridor, the Department observed a hole in the ceiling surrounded by black and white substance, with visible water marks and water damage consistent with moisture intrusion.During a concurrent observation and interview with Licensed Nurse (LN 7) in the resident corridor on 3/4/26 at 10:19 a.m., LN 7 confirmed the findings described above and acknowledged that the ceiling hole had water marks and was surrounded by black and white substance. LN 7 further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of quality for a census of 89 when:1. Staff did not assess for and treat Resident 12's shortness of breath;2. Staff administered the wrong dose of morphine sulfate for Resident 60; and3. Staff did not accurately complete the weekly summary for Resident 92.These findings had the potential to delay care for Resident 12 and Resident 92, cause inadequate pain control for Resident 60, lead to adverse reactions from medications for Resident 60, and compromise resident safety for Resident 92. Findings: 1. Resident 12 was admitted to the facility in February of 2024 with diagnoses that included asthma (a chronic condition that inflames and narrows the airways in the lungs) and chronic obstructive pulmonary disease (COPD) (a progressive, irreversible lung disease). A review of Resident 12's Physician Orders (PO), dated 2/10/26, indicated, Morphine Sulfate (Concentrate) [a medication used to treat pain and alleviate shortness of breath] Oral Solution 100MG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not ensure the medication error rate did not exceed 5% for a census of 89 when: Resident 95's pantoprazole (a medication used to treat heartburn) was crushed;Resident 95's liquid fluconazole (a medication used to treat fungal diseases) was not shaken prior to administration; andResident 60 did not receive the ordered dose of her liquid morphine. These failures resulted in a medication error rate of 10.34% with three medication errors observed out of 29 medication administration opportunities. Findings: 1. Resident 95 was admitted to the facility in February of 2026 with diagnoses that included candidal esophagitis (a fungal infection of the esophagus) and gastroesophageal reflux disease (GERD, a chronic condition where stomach acid frequently flows back into the esophagus, causing symptoms like heartburn, regurgitation, chest pain, and difficulty swallowing). A review of Resident 95's fluconazole pharmacy label indicated, Give 10ml [milliliters, a unit measurement for liquids] via G-Tube [a tube inserted into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement their medication storage policy for a census of 89 when expired medications were not disposed of.These failures had the potential for residents to receive medications with unsafe and reduced potency from being used past their discard date.Findings:A review of the fluticasone propionate/salmeterol (drugs to aide in breathing) 250mcg/50mcg (micrograms, a unit of measurement) inhaler manufacturer box indicated to discard the product one month after opening.During a concurrent observation and interview on 3/2/26 at 1:35 p.m. with Licensed Nurse 2 (LN 2), medication cart two contained an expired propionate/salmeterol 250mcg/50mcg inhaler with an open date of 1/4/26. The inhaler was being stored with other inhaled medications. LN 2 confirmed the inhaler was expired and indicated that using an inhaler past its expiration date could lead to a loss of effectiveness.During a concurrent observation and interview on 3/3/26 at 9 a.m. with Licensed Nurse 6 (LN 6), the following medications were found to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to protect one of three sampled residents (Resident 2) to be free from physical abuse when Resident 1 swung his arms several times at Resident 2, contacting Resident 2's upper body.This failure resulted in Resident 2 with pain from being hit.During a review of Resident 1's admission record (AR), dated 9/23/25 (print date), the AR indicated that Resident 1 was admitted to the facility in mid-2025 with diagnoses which included dementia (memory loss that gets worse over time), anxiety (fear, worry), depression (a serious mood disorder causing prolonged feelings of sadness or loss of interest that interfere with daily life), restlessness and agitation.During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 8/21/25, the MDS indicated Resident 1 had severely impaired cognition.During a review of Resident 1's care plan (CP) titled, COMBATIVE/PHYSICAL CARE PLAN initiated on 8/16/25, the CP indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the medical record for one of four sampled residents (Resident 1's) was accurate, consistent and timely when the clinical assessments were contradictory and inconsistent among healthcare professionals.This failure had the potential to lead to incorrect clinical decisions, delays in care and an increased risk of misdiagnosis and inappropriate treatment for Resident 1. Findings: Resident 1 was admitted to the facility in March of 2025 with diagnoses which included heart failure and heart disease from plaque (fat, cholesterol, calcium and other substance inside the walls of the arteries that could cause a blood clot or limit blood flow) buildup. A review of Resident 1's Order Summary Report (ORS), 4/1/25, indicated, Resident has capacity to make his decisions related to. A review of Resident 1's Progress Notes (PN), dated 6/10/25, indicated, Type: IDT [Interdisciplinary Team] NOTE. He [Resident 1] has been observed independently walking throughout facility and is not a risk for contractures; appropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure Medical Director provided oversight and coordination of care for one of four sampled residents (Resident 1) when the MD did not step in and resolve differing clinical opinions about whether Resident 1 was ready for discharge.This failure placed the resident at risk for being discharged prematurely or kept unnecessarily in Skilled Nursing level of care and raised concerns for care coordination, accountability and patient safety. Findings: Resident 1 was admitted to the facility in March of 2025 with diagnoses which included heart failure and heart disease from plaque (fat, cholesterol, calcium and other substance inside the walls of the arteries that could cause a blood clot or limit blood flow) buildup. A review of Resident 1's Order Summary Report (ORS), 4/1/25, indicated, Resident has capacity to make his decisions related to. A review of Resident 1's Progress Notes (PN), dated 6/10/25, indicated, Type: IDT [Interdisciplinary Team] NOTE. He [Resident 1] has been observed independently walking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2024-12-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain room temperature at a comfortable and safe level for four sampled residents (Resident 1, Resident 2, Resident 3, and Resident 4) out of a census of 88, when: 1. Resident 1 ' s, Resident 2 ' s, Resident 3 ' s, and Resident 4 ' s room temperatures were below 71 degrees Fahrenheit (°F; a unit of measure); and 2. The maintenance department did not provide alternative heat sources after the heating, ventilation, and air conditioning (HVAC) system broke. These failures increased the residents ' potential for discomfort and loss of body heat. Findings: 1. During an observation on 12/10/24 at 9:59 a.m., rooms [ROOM NUMBER] were located in the facility ' s back hallway. The rooms and hallway were cold. During a concurrent observation and interview on 12/10/24 at 11:30 a.m. with the Maintenance Director (MD), room temperatures were checked in rooms 33-35. MD stated the room temperatures were too low for the residents ' comfort and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety, when: 1. Two dietary staff had facial hair were not covered; 2. Juice machine was not clean; 3. Several various sizes of kitchen utensils were stacked wet stored at the clean and ready-to-use storage areas; 4. The raw shelled eggs were not pasteurized in the walk-in refrigerator; and 5. One dietary aide was not able to demonstrate and verbalize the correct process of manual dishwashing by using three-compartment sink. These failures had the potential to cause food borne illness in a medically vulnerable 88 out of 91 residents who consumed food in the facility. Findings: 1. During the initial tour in the kitchen on 10/21/24 at 8:42 p.m., observed Dietary Aide (DA) with beard but was not covered with any restraint. A follow up observation was conducted at 10:04 a.m., observed Dietary Supervisor (DS) with beard and side burn hair without any restraint. During a concurrent interview with DS, he confirmed DA and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure controlled substance medications (medications that the use and possession of are controlled by the federal government) for four residents (Resident 33, Resident 37, Resident 51, and Resident 73) of a census of 91 were accurately accounted on the Medication Administration Record (MAR) and Controlled Drug Record (CDR). This failure decreased the facility's potential to ensure accurate accountability for residents' controlled medications and prevent its misuse. Findings: A review of an admission record indicated, Resident 33 was admitted to the facility on [DATE] with a diagnosis of chronic pain syndrome. A review of Resident 33's Order Summary Report, dated 10/22/24, indicated an order for hydrocodone-acetaminophen (an opioid medication used to treat pain) 5/325 milligrams (mg; a unit of measurement), two tablets every four hours as needed for severe pain and one tablet every four hours as needed for moderate pain. A review of Resident 33's CDR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent (%) for four residents (Resident 3, Resident 38, Resident 55, and Resident 67) of a census of 91, when seven medication errors out of 39 opportunities were observed during medication pass. This failure resulted in medication error rate of 17.95% for the facility. Findings: A review of an admission record indicated, Resident 3 was admitted to the facility on [DATE] with diagnoses including gastro-esophageal reflux disease (GERD-a condition in which stomach acid flows back into the tube connecting the mouth and stomach) and glaucoma (increased eye pressure that can cause blindness). During a medication pass observation on 10/21/24 at 8:24 a.m., Licensed Nurse 1 (LN 1) was observed administering the following medications to Resident 3: 1. One capsule of delayed release omeprazole (a medication used to treat conditions with too much acid in the stomach) 20 milligrams (mg-unit of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the menu was followed for the therapeutic diet during the lunch meals on 10/21/23 and 10/22/23 when: A. Dining observation on 10/21/24: 1. Two residents (Resident 18 and 58) with consistent or controlled carbohydrate (CCHO) diet (diet for people need to control their blood sugar or to manage diabetes) received one slice of garlic bread instead of half (1/2) slice; 2. Resident 35 with dysphagia mechanical (DM) texture diet (diet for people with trouble chewing, swallowing, or fully breaking down food and usually ground, pressed, or strained to pudding like consistency) with thin liquids (regular liquid consistency) received pudding instead of ice-cream as dessert, and 3. Resident 54 with finger food (FF) diet (diet that provides food in appropriate size and shape to be eaten without utensils but rather with fingers, it allows residents to maintain independence, dignity, and quality of life) received spaghetti instead of bowtie or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accommodate the food preferences (food items under the standing order) on the meal tickets (tickets including resident's diet, date, allergies, specific food and beverage items, dislikes, likes) for five residents (Resident 1, 2, 4, 8, and 81) out of 88 residents who received meals from the facility's kitchen. These deficient practices had the potential to result in meal dissatisfaction and decreasing meal intake that may lead to further compromising medical and nutrition status and/or weight loss of the residents. Findings: During an observation of lunch meal service distribution with concurrent review of residents' meal tickets on 10/22/24, beginning at 12:21 p.m., it was noted as followed: 1. Resident 1 with Regular diet did not receive cottage cheese when the meal ticket indicated Resident 1 should have received cottage cheese as standing order; 2. Resident 2 with Regular, two grams (g; a unit of measurement) Na (sodium) diet (diet with consumption of limited amount of sodium to 2,000 milligrams (mg; a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented for a census of 91 when: 1. Nursing staff did not sanitize and disinfect medical equipment between resident use and did not change gloves after resident care and when cleaning equipment; 2. Nail care was not provided for Resident 8, Resident 14, Resident 38, Resident 39, and Resident 73; and 3. Certified Nurse Assistant 5 (CNA 5) did not wear the required personal protective equipment (PPE- clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) upon entering Resident 27's room who was on neutropenic precautions (a set of action to take to prevent infection if there's a low count of white blood cell in the blood that helps fight infection). These practices decreased the facility's potential to prevent the spread of infection among residents. Findings: 1. During a medication pass observation on 10/21/24 at 8:40 a.m., Licensed Nurse 1 (LN 1) used a blood pressure (BP) cuff and stethoscope to measure a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 10 resident rooms (Rooms 3, 4, 5, 6, 7, 8, 9, 14, 15, and 16) met the required 80 square feet (sq. ft.) per resident when rooms 3, 4, 5, 6, 7, 8, 9, 15, and 16 were measured as 228.55 sq. ft. for a three residents occupancy or 76.2 sq. ft. per resident; and room [ROOM NUMBER] was measured as 159.38 sq. ft. for a two residents occupancy or 79.7 sq. ft. per resident. This failure had the potential to result in inadequate space for the provision of health care and services for 29 residents residing in these rooms for a census of 91 residents. Findings: The observations were made throughout the survey in rooms 3, 4, 5, 6, 7, 8, 9, 14, 15 and 16. The space was adequate to store assistive devices in the rooms (such as wheelchair and/or walker) and to facilitate provision of care and needs. During a concurrent interview and record review on 10/23/24 at 12:15 p.m. with the Administrator (ADM), the rooms' dimension were reviewed. ADM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an accurate Minimum Data Set (MDS- a federally mandated resident assessment tool) for two of 25 sampled residents (Resident 18 and Resident 48), when: 1. Resident 18's use of narcotic pain medication was not coded in the MDS admission assessment; and 2. Resident 48's pressure ulcers (PUs; localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) were not accurately coded in her admission assessment. This failure decreased the facility's potential to provide residents with appropriate care and interventions. Findings: 1. A review of Resident 18's admission Record, indicated she was admitted to the facility in September 2024 with diagnoses including compression fracture of the vertebra (a break in the bone at the bottom of the spine). A review of Resident 18's Order Summary Report, dated 9/30/24, indicated an order for tramadol hydrochloride (pain killer) 25 milligrams (mg; a unit of measurement) every eight hours as needed for pain. A review of Resident 18's MDS admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise in a timely manner the care plans for one of 25 sampled residents (Resident 30), when: 1. Resident 30's anticoagulant care plan was not revised and updated since 3/23/24; and These failures decreased the facility's potential to provide resident-centered care plans and evaluate its effectiveness. Findings 1. A review of an admission record indicated, Resident 30 was admitted to the facility in November 2022 with a diagnosis of hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body). A review of Resident 30's clinical record included the following documents: An anticoagulant (medication that prevent or reduce blood clotting) care plan, dated 3/23/24, indicated Resident 30 was receiving rivaroxaban (blood thinner that treats or prevents blood clots). A physician's order listing report indicated rivaroxaban 20 milligrams (mg; a unit of measurement) was discontinued on 9/9/24 and apixaban (blood thinner that treats or prevents blood clots) 10 mg was started on 9/9/24. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide respiratory care services according to professional standards of quality for two of 25 sampled residents (Resident 19 and Resident 40), when: 1. Resident 19's administered oxygen was not consistent with the physician's order; and 2. Resident 40 missed nebulizer (a liquid medication turned into a mist by a machine and inhaled through a mask used to treat lung diseases) treatments on 10/4/24 and 10/15/24. These failures decreased the facility's potential to safely follow the physician's order when providing respiratory services. Findings: 1. A review of Resident 19's admission Order, indicated she was admitted to the facility in February 2024 with a diagnosis of chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing). During a concurrent observation and interview on 10/21/24 at 8:45 a.m. with Resident 19, Resident 19 was observed in bed holding her oxygen tubing and not using it. Resident 19 stated she only used oxygen at night when sleeping with her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of 25 sampled residents (Resident 11) received dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) care and services consistent with professional standards of practice, when Resident 11's order for fluid restriction was not followed as per physician's order. This failure increased Resident 11's risk to develop fluid overload. Findings: A review of Resident 11's admission Record, indicated he was admitted in January 2017 with a diagnosis of stage four chronic kidney disease. During an observation on 10/21/24 at 9:40 a.m. inside Resident 11's room, three water pitchers were placed on Resident 11's bedside table. A review of Resident 11's Order Summary Report (OSR), dated 5/31/24, indicated an order for fluid restriction of 1000 milliliters per day (ml/day; a unit of measurement), 700 ml/day for dietary and 300 ml/day for nursing. A review of Resident 11's OSR, dated 8/16/24, indicated Resident 11 had an order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor behaviors for quetiapine (a drug that treats mental health disorders) administration to one resident (Resident 35) of a census of 91. This failure had the risk for residents' ineffective medication management and inadequate decision-making for medications' gradual dose reduction (GDR). Findings: A review of an admission record indicated, Resident 35 was admitted to the facility on [DATE] with a diagnosis of dementia (a progressive state of decline in mental abilities) with behavioral disturbance. A review of Resident 35's hospitalization record titled, History and Physical: Orders, dated 9/11/24, indicated Resident 35 was admitted on [DATE] for dementia with agitation and combativeness and was prescribed quetiapine 25 milligrams (mg-a unit of measurement) at bedtime. A review of Resident 35's Order Summary Report, dated 10/22/24, indicated nursing staff were to monitor Resident 35's behaviors of agitation and combativeness every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two medications in a medication cart were properly labeled with open dates (dates residents start using a product) for a census of 91. This failure increased the facility's potential to administer expired medications to residents. Findings: During a concurrent observation and interview on 10/21/24 at 12:15 p.m. with Licensed Nurse 3 (LN 3), LN 3 confirmed two respiratory treatment medications were found unsealed without open dates in medication cart three: 1. An opened and undated foil pouch of budesonide (a medicine for asthma, a long-term lung disease) nebulization (a method of delivering medication into the lungs by turning liquid medicine into a mist that is inhaled through a mouthpiece or mask) suspension. LN 3 stated nursing staff were expected to write open dates on pouches containing respiratory medications. LN 3 also stated when she first opened a drug foil packet, she would write the date on the packet, and 2. A box, dated 9/17/24, with Advair Diskus (a medication used to prevent asthma…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0811 — isolated
    Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure assistance was provided to one of 25 sampled residents (Resident 48), when Resident 48 who had impaired vision was not assisted with eating as ordered. This failure decreased the facility's potential to meet Resident 48's nutritional needs. Findings: A review of Resident 48's admission Record, indicated she was admitted to the facility in September 2024 with a diagnosis of dysphagia (difficulty swallowing) with no memory problem. During a concurrent observation and interview on 10/21/24 at 12:56 p.m. with Resident 48 during lunch in the dining room, Resident 48 was observed not eating after the tray was served to her. Resident 48 stated she needed help because she could not see what was on her tray. During an interview on 10/22/24 at 8:32 a.m. with Resident 48, Resident 48 stated breakfast was already done but she was not able to eat properly. Resident 48 added staff did not assist her whenever she ate, but she was told by one of the therapists that she should always be assisted when eating because she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and records review, the facility failed to ensure one Resident's (of four sampled residents) right to be free from abuse when staff witnessed Resident 1 punch Resident 2. This failure resulted in Resident 1 having experienced physical abuse by Resident 2. Findings: A review of an admission record indicated Resident 1 was admitted to the facility in early 2024 with multiple diagnoses which included paranoid schizophrenia (feeling afraid and unable to trust others), bipolar disorder (intense mood, energy, and activity changes), and psychological and behavioral factors with disorders. Resident 1's Minimum Data Set (MDS, a comprehensive assessment tool), dated 3/29/24, indicated he had a very severe cognitive (the mental process of obtaining knowledge and understanding through thought, experience, and the senses) decline. A review of Resident 1's Order Summary Report, dated 5/4/24 indicated, risperiDONE [antipsychotic] ORAL Tablet 1MG (milligram, dose) .for PARANOID SCHIZOPHRENIA AEB…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 1 and Resident 2) were treated with dignity and respect when: 1. Resident 1 had to wait three hours on a bedpan for assistance; and, 2. Resident 2's call light was not accessible when she was up in her wheelchair. These failures decreased the facility's potential to ensure residents received the care they needed and were treated with dignity and respect. Findings: 1. A review of an admission record indicated Resident 1 was admitted to the facility in April 2019 with diagnoses including difficulty walking, contracture (occurs when a muscle, joint or other tissues tighten or shorten causing a deformity) of right and left wrist, morbid obesity (chronic complex disease defined by excessive fat deposits that can impair health) and osteoarthritis (a degenerative joint disease causing joint stiffness, pain, and swollen joints) of right and left shoulder. A review of Resident 1's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent an avoidable accident for one of 90 residents (Resident 1), when: 1. Resident 1 eloped from the facility, fell, sustained injuries, was found by police and transferred to a hospital, 2. Three out of four main entrance/exit doors had a non-functional or semi-functional wanderer monitoring system; and 3. Resident 1's wander guard physician order and elopement care plan were not followed. These failures decreased the facility's potential to maintain residents' safety. Findings: A review of an admission record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including traumatic subdural hemorrhage (bleeding between brain and skull) with loss of consciousness, cerebral infarction (disrupted blood flow to the brain), cognitive communication deficit, surgery on the nervous system, major depressive disorder, delirium (an altered state of consciousness characterized by episodes of confusion), alcohol dependence,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide routine medications for one of three sampled residents (Resident 1) when the resident's prescription medications were not refilled in a timely manner. This failure resulted in Resident 1 having withdrawal symptoms including unbearable pain, anxiety, and insomnia. Findings: Review of Resident 1's admission Record indicated the resident was a long-term resident in the facility with multiple diagnoses that included rheumatoid arthritis (RA, a chronic autoimmune disease that causes inflammation in the joints), low back pain and sideways curvature of the spine. In a concurrent observation and interview on 3/25/24 at 10:26 a.m., Resident 1 was sitting upright in her bed and stated she had RA. The resident's wrists were observed to be deformed and have healed surgical incisions over both wrists. Resident 1 voiced she did not receive her routine medications because somebody forgot to fill in her prescriptions and it caused her having gone through withdrawal for four days. The resident reported that she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a comprehensive resident centered care plan was developed for one of three sampled residents (Resident 1), when Resident 1's at risk for falls care plan did not list safety measures for the resident's gait and balance problem. In addition, Resident 1's risk for altered ADLs (activities for daily living) care plan did not have the resident's specific interventions addressing the needs for assistance with ambulation. This failure had the potential to have contributed to Resident 1's recent fall and placed her at risk for more falls. Findings: A review of the admission record for Resident 1 indicated she was admitted to the facility in 2023 with diagnoses which included muscle weakness, difficulty in walking, and dementia (a chronic disorder characterized by memory loss and impaired reasoning). A review of Resident 1's 'Fall care plan,' dated 1/15/23, indicated the resident was at risk for falls related to altered mental status, visual impairment, unsteady gait, altered balance while standing and/or walking, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of four sampled residents (Resident 4) when: 1. Resident 4's care plan intervention to prevent Resident 4 from entering other residents ' room was not properly implemented; and, 2. Resident 4's care plan for an allegation of hitting another resident on the private area on 11/27/23 was not developed. These failures placed Resident 4 and other residents in the facility at increased risk for physical and/or psychosocial harm. Findings: 1. A review of Resident 4's clinical record indicated Resident 4 was originally admitted December of 2021 and had diagnoses that included mood disorder due to known physiological condition with depressive features, recurrent moderate major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), and nontraumatic intracerebral hemorrhage (a condition where a pool of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain complete and accurately documented medical records for five residents (Resident 5, Resident 6, Resident 7, Resident 8, and Resident 9) of a census of 85, when the residents' bowel and bladder (B&B) continence data was not documented. This failure decreased the facility's potential to assess and monitor the residents' B&B status. Findings: During an interview on 10/5/23 at 12:06 p.m. with Certified Nursing Assistant 1 (CNA 1), CNA 1 stated during morning rounds in September he witnessed Resident 5, Resident 6, and Resident 8 were left in soiled and wet briefs by registry CNAs who worked the night shifts. During an interview on 10/5/23 at 12:53 p.m. with CNA 4, CNA 4 stated during morning rounds in September and on a daily basis she witnessed Resident 5, Resident 6, Resident 7, and Resident 9 were left for long periods of time in soiled and wet briefs by registry CNAs who worked the previous night shifts. During an interview on 10/5/23 at 1:10 p.m. with Licensed Nurse 1 (LN 1), LN 1 stated during morning rounds she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents dignity was promoted for one of two sampled residents (Resident 1) when Resident 1 was left for 2 and a half hours in the hospital lobby and then in a locked van at the hospital parking lot unattended. This failure resulted in Resident 1 feeling of being treated like a dirt, not respected and getting sick and nauseated. Findings: Resident 1 was admitted to the facility with diagnoses that included fluid accumulation within the abdomen and pelvis area due to liver disease. In an interview on 9/1/23 at 10:50 a.m., the Administrator stated the facility received a phone call from the hospital on 9/1/23 at around 4:30 p.m. that a resident was in the van without a driver. In a concurrent observation and interview on 9/6/23 at 11:30 a.m., Resident 1 was in bed in his room. Resident 1 stated he had a hospital appointment for a procedure to drain out his abdominal fluid a few days ago. Resident 1 stated he had to wait for the facility van driver to pick him up in the hospital for more than two hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-11 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure staff was competent for a census of 82 when, 15 of 24 Certified Nursing Assistants (CNA's) had not received annual competency evaluations. This failure had the potential for residents to receive unsafe care. Findings: In a concurrent record review and interview on 11/10/22 at 10:10 a.m., with the Director of Staff Development (DSD) and the HRM (Human Resources Manager), employee files for 25 CNA's were reviewed. DSD and HRM confirmed only 9 Certified Nursing Assistants had received annual competencies and 14 had not. In an interview on 11/10/22 at 10:10 a.m., DSD confirmed she was aware CNA annual competencies had not been completed. She further stated this failure could affect resident care negatively if staff were lacking the skills to care for the residents. A review of facility's policy titled, In-Service Training, Nurse Aide, last revised 8/22, indicated, The facility completes a performance review of nurse aides at least every 12 months.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-11 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide pharmaceutical services to meet resident needs when: 1. Medication was not re-ordered on time to ensure availability for Resident 335. 2. Resident 17 was not appropriately identified before medication administration; 3. An E-Kit (an emergency supply of medication) was accessed without completing required documentation; and 4. Three of four randomly selected controlled drug (medications with a high potential for abuse, misuse and diversion) records did not reconcile with the Medication Administration Record (MAR) for Residents 13, 26, and 54. These failures increased the potential for medication errors. Findings: 1. A review of Resident 335's admission record indicated the resident was admitted to the facility in October 2022 with diagnoses including pneumonia (lung inflammation caused by infection), acute respiratory failure with hypoxia (not enough oxygen in the body) and sepsis (a potentially life-threatening infection in the blood). During a medication pass observation on 11/7/22, at 8:55 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-11 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had a 6.45% error rate when 2 medication errors out of 31 opportunities were observed during a medication pass for 2 out of 6 residents (Resident 5 and Resident 335). These failures had the potential for the residents to not receive the full therapeutic effect of their medications when not given in accordance with the prescriber's order and manufacturer's specifications. Findings: A review of Resident 335's admission record indicated the resident was admitted to the facility in October 2022 with diagnoses including pneumonia (lung inflammation caused by infection), acute respiratory failure with hypoxia (not enough oxygen in the body) and sepsis (a potentially life-threatening infection in the blood). During a medication pass observation on 11/7/22, at 8:55 a.m., with Licensed Nurse 5 (LN 5), LN 5 was observed preparing 11 medications including an Alvesco® inhaler (a steroid medication used to treat asthma). During the same medication pass observation on 11/7/22, at 8:55 a.m., with LN 5, LN 5 handed the Alvesco®…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement their medication storage policies and procedures when: 1. Expired medications were found inside Medication Cart 3, and Station 2 Medication Storage Room refrigerator; 2. Inspection of a medication storage room and two medication carts displayed pharmaceutical products that were not properly labeled with open dates, and 19 loose pills; 3. Medication Carts 1 and 4 were left unlocked and unattended and; 4. Medication was not appropriately labeled to alert staff of a dosage change. The deficient practices had the potential for residents to receive discontinued and expired medications with unsafe and reduced potency from being used past their discard date. Findings: 1. During an inspection on 11/7/22, at 10:50 a.m., of the Station 2 Medication Storage Room with the Assistant Director of Nursing (ADON), ADON confirmed a Glucagon solution kit (emergency medication to treat low blood sugar in patients with diabetes), expired on 10/17/22, was available for use inside the medication refrigerator. ADON stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-11 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of 24 sampled residents (Resident 59) was able to receive a flavorful and nutritious meal when recipes were not followed. This failure has the potential to decrease Resident 59's appetite and could lead to weight loss. Findings: During a concurrent observation and interview on 11/7/22 at 11:05 a.m., Resident 59 stated the food was bland. A review of Resident 59's MDS (Minimum Data Set, an assessment tool), dated 10/18/22, indicated the resident had no memory impairment. The MDS also indicated Resident 59 needed supervision and 1 person assist with eating. A review of an undated facility's document titled, Recipe: Apple Glazed Meatballs, stipulated for staff to, Toss meatballs with sauce to cover. Top with green onions at service. A review of an undated facility's document titled, Recipe: Baked Fish, stipulated, Place fish on greased sheet pan. Mix margarine, salt, pepper, and lemon juice together and spread on top of fish .Garnish with paprika and parsley. During an observation on 11/9/22 at 11:51…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide nutritious vegetables for a census of 82 when dietary staff did not follow the recipe when cooking carrots and peas. This failure decreased the potential for residents to receive nutrient-based food values and increased their potential for weight loss. Findings: During a concurrent observation and interview on 11/9/22 at 9:35 a.m., a pot of peas was cooking on the stove with medium heat. [NAME] 1 confirmed he did not know how long to cook the peas; but would do a taste test to see if they were cooked. During an observation on 11/9/22 at 9:49 a.m., two trays of carrots were placed in the steamer to cook. The 2 trays of carrots were taken out of the steamer on 11/9/22 at 11:39 a.m. The carrots were cooked for 1 hour and 50 minutes. During an observation on 11/9/22 at 12 p.m., the pot of peas was still cooking on the stove and was then turned to high heat. During an observation on 11/9/22 at 12:20 p.m., the pot of peas was taken off from the stove and directly placed to the tray line's warmer. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was safely stored and prepared when: 1. Opened and unlabeled food was stored in the refrigerator; 2. Dietary staff did not wear hair nets and beard guard while in the kitchen; and 3. The Dietary Service Supervisor (DSS) did not wash hands prior to entering the kitchen. These failures decreased the facility's potential to prepare, store, and provide food under sanitary conditions for a census of 82. Findings: 1. During a concurrent observation and interview of the initial kitchen tour on 11/7/22 at 8:54 a.m., the DSS confirmed the following items were opened with expiration date: 1/2 bucket container of vinaigrette with expiration date 11/5/22; approximately 1 quart (qt, a unit of measurement) cut pineapple with expiration date 11/6/22; about 1 qt pudding dessert with expiration date 11/6/22; Less than 1/2 liter (L, a unit of measurement) of tartar Sauce with expiration date 11/4/22; 1 gallon (g, a unit of measurement) of buttermilk ranch dressing with expiration date 8/25/22; 1 g [NAME] Caesar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection prevention measures were implemented for a census of 82 when: 1. Resident 12's bedding was on the floor and numerous flies were on the resident; 2. Two sharps containers were above the fill line; 3. Hand hygiene was not performed prior to entering and exiting resident rooms; 4. Reusable resident equipment was not disinfected between residents; 5. PPE (Personal Protective Equipment, protective clothing donned to protect the wearer from injury or infection) was not changed prior to entering and exiting resident rooms; 6. Clean linen was transported through the soiled linen area; 7. Resident 48's nebulizer tubing and mask were unlabeled; 8. Resident 185's IV (intravenous therapy, tubing that administers medications directly into the vein) dressing was unlabeled; 9. Resident 48's oscillating fan was dirty and covered in dust; and 10. Hand hygiene was not performed prior to pouring medications, entering and exiting residents'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-11 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective pest free environment for a census of 82 when flies were presented throughout the facility. This failure decreased the facility to maintain a sanitary, safe, and infectious free environment for the residents. Findings: During a concurrent observation and interview on 11/7/22 at 10:28 a.m., the Assistant Director of Nursing (ADON) confirmed more than 10-12 flies in resident room [ROOM NUMBER]. During a concurrent observation and interview on 11/7/22 at 1:28 p.m., there were 2 flies present on Resident 9's arm while his was eating lunch. Resident 9 stated, I am bothered by it .nothing I can do . [I am] not comfortable. During a concurrent observation and interview on 11/8/22 at 10:02 a.m., there was 1 fly observed in the kitchen while the staff were cleaning and washing the dishes. The Dietary Services Supervisor (DSS) confirmed there was a fly issue in the kitchen. During an interview on 11/9/22 at 2:33 p.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of 24 sampled residents (Resident 30 and 67) were able to maintain dignity when: 1. Resident 30's urinary catheter (a tube that collects urine from the bladder and leads to a drainage bag) was not covered with a privacy bag; and 2. Resident 67 urinated himself while waiting for the call light for 1 hour. These failures increased the potential to negatively impact the residents' self-esteem and self-worth. Findings: 1. According to Resident 30's Face Sheet, Resident 1 was admitted to the facility in mid-2021 with diagnoses including acute cystitis (inflammation of the urinary bladder), kidney failure and benign prostatic hyperplasia (prostate gland enlargement that can cause urination difficulty). A review of Resident 30's clinical record included the following documents: A Minimum Data Set (MDS, an assessment tool), dated 10/20/22, indicated Resident 1 had severe memory impairment. In a concurrent observation and interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-11 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify one of 24 sampled residents' (Resident 58) emergency contacts when there was a dosage increase in their psychotropic medication (medications that affect a person's mental state). This failure deprived the resident of his emergency contact's involvement in his care. Findings: According to Resident face sheet, Resident 58 was admitted in the middle 2022, with diagnoses including alcohol induced persisting dementia (a group of thinking and social symptoms that interferes with daily functioning) and psychotic disorder with hallucinations due to a known physiological condition. A review of Resident 58's clinical record included the following documents: An MDS (Minimum Data set, an assessment tool), dated 9/19/22, indicated Resident 58 had severe memory impairment. A physician's order, dated 9/26/22 to 10/26/22, indicated to administer Risperdal® (a medicine used to treat mental /mood disorders) tablet 0.25 mg (milligrams, a unit of measurement) at bedtime only for Psychosis (a mental disorder characterized by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-11 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of 24 sampled residents (Resident 17) was able to maintain privacy during ADLs (Activities of Daily Living, fundamental skills required to care for oneself) when, there were three missing horizontal window blinds. This failure decreased Resident 17's feeling of self-worth and self-esteem. Findings: During a concurrent observation and interview on 11/7/22 at 11:06 a.m., there were three missing window blinds by Resident 17's bed. Resident 17 stated, I don't like getting dressed while others can see me .I still have to get dressed. During an interview on 11/10/22 at 2:50 p.m., the Assistant Director of Nursing (ADON) confirmed when residents have to get dressed with missing window blinds, they could feel embarrassed and exposed. The ADON stated the blinds should have been replaced by maintenance. A review of the facility's policy titled, Dignity, dated 2/21, stipulated, Resident's private space and property are respected at all times .Staff promote, maintain and protect resident privacy, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three of 24 sampled residents (Resident 12, Resident 79 and Resident 9) were provided a comfortable and homelike environment when; 1. Resident 12 had numerous flies on her bed linens, her tray table was dirty, and the drywall of the exterior room was damaged; 2. Resident 79's bathroom had water leaking from bathroom sink and a puddle of water was on the floor and; 3. Resident 9 had 2 flies on his arm while eating lunch. These failures had the potential to negatively impact the residents' comfort and create an environment that was not homelike. Findings: 1. In an observation, on 11/7/22 at 10:04 a.m., Resident 12 was lying in her bed completely covered by her bed linens with some of the linens lying on the floor. 10- 12 flies were observed on her comforter and flying around the area. The tray table was sticky and had crumbs all over it. The exterior wall had an area approximately 4 ft. (feet, a unit of measurement) in length with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of 24 sampled residents' (Resident 54 and Resident 30) care plans were developed and implemented when, 1. Resident 54 was not turned and repositioned every 2 hours and; 2. A care plan was not developed for Resident 30. These failures placed the residents at risk for skin deterioration and developing urinary tract infections (UTI). 1. According to the Resident Face Sheet, Resident 54 was admitted in the summer of 2021 with diagnoses including rheumatoid arthritis (a chronic inflammatory disorder affecting many joints) and unspecified dementia (a group of thinking and social symptoms that interferes with daily functioning). A review of Resident 54's clinical record included the following documents: A MDS (Minimum Data Set, an assessment tool), dated 9/30/22, indicated the resident had severe memory impairment. The MDS also indicated the resident was at risk for the development of pressure ulcers (injury to skin and underlying tissue resulting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-11 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a safe discharge for one of 24 sampled residents (Resident 84) when, the resident left AMA (Against Medical Advice) and was not provided with medications, durable medical equipment (DME) and follow up services. This failure had the potential to result in a preventable readmission. Findings: According to the Resident Face Sheet, Resident 84 was admitted in the summer of 2022 with diagnoses including fractures of the left tibia (shin bone) and right foot. A review of Resident 84's clinical record included the following documents: A MDS (Minimum Data Set, an assessment tool), dated 8/16/22, indicated the resident had no memory impairment. A SNF (Skilled Nursing Facility) ST (Short-term) Care Plan, initiated 8/16/22, indicated the resident preferred to return home alone. Interventions included arranging for necessary home modifications as indicated and coordinating DME, pharmacy/medications and in-home support services. A progress note, dated 8/16/22 and written by Licensed Nurse 8 (LN 8) at 4:23 p.m., indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of 24 sampled residents (Resident 47 and Resident 54) received adequate assistance with ADLs (Activities of Daily Living, self-care activities) when, showers were not given as scheduled. This failure placed the residents at risk for uncleanliness, body odor and discomfort. Findings: According to the Resident Face Sheet, Resident 47 was admitted in the fall of 2022 with diagnoses including fracture of the left femur (thigh bone) and unspecified osteoarthritis (occurs when the flexible tissue at the ends of bones wears down causing joint pain). A review of Resident 47's clinical record included the following documents: A MDS (Minimum Data Set, an assessment tool), dated 8/23/22, indicated the resident had no memory impairment and was totally dependent on care for bathing. An ADL care plan, initiated 9/7/22, indicated Resident 47 had a problem with ADLs and the goal was to have her ADL needs met. An approach listed was to shower/bathe the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-11 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a licensed nurse had appropriate skills and competencies to provide care for residents based on their identified needs for a census of 82. This failure had the potential to place residents at risk for insufficient care when Licensed Nurse (LN) skills were not demonstrated. Findings: During a medication pass observation on 11/7/22, at 9:57 a.m., LN 6 stated she was a registry nurse (a licensed nurse employed by an agency to work on an as-needed basis). During an interview on 11/7/22, at 10:03 a.m., with LN 6, LN 6 stated she did not receive any training from the facility prior to working and was not aware of any of the facility's policy and procedure in preparing and administering medications. LN 6 stated, Some places [facilities] do provide training, a mandatory 8-hours, but not here. On 11/7/22, at 10:17 a.m., LN 6 was observed preparing to administer medications to Resident 17. LN 6 stated, [Resident's assumed name], and administered the medications to Resident 17, who was not wearing an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of 24 sampled residents (Resident 76) was free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) when: Resident 76 received as-needed (PRN) Ativan® (an anti-anxiety medication) without an adequate indication for use and clinical justification for its continued use beyond 14 days. The failure had the potential for unnecessary medication for the resident, and exposure to unwanted side effects associated with psychotropic medication use that include, but are not limited to: sedation, respiratory depression, falls, constipation, anxiety, agitation, abnormal involuntary movements, and memory loss. A review of an admission record indicated Resident 76 was admitted in July 2022 with diagnosis including left femur fracture, generalized anxiety disorder and cognitive communication deficit. A review of Resident 76's medication record indicated a physician's order, dated 10/18/22, for Ativan® 0.5 milligram (mg, unit of measure) one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-11 · tag F0912 — isolated
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure 10 resident rooms (Rooms 3, 4, 5, 6, 7, 8, 9, 14, 15, and 16) met the required 80 square feet (sq. ft.) per resident when rooms 3, 4, 5, 6, 7, 8, 9, 15, and 16 were measured as 228.55 sq. ft. for a three resident occupancy or 76.2 sq. ft. per resident; and room [ROOM NUMBER] was measured as 159.38 sq. ft. for a two resident occupancy or 79.7 sq. ft. per resident. This failure had the potential to result in inadequate space for the provision of health care and services for 25 residents residing in these rooms for a census of 82 residents. Findings: Observations were made throughout the survey in rooms 3, 4, 5, 6, 7, 8, 9, 14, 15 and 16. The space was adequate to store assistive devices in the room (such as wheelchair and/or walker) and to facilitate provision of care and needs. Interviews were conducted with available residents currently residing in the affected rooms. The residents verbalized the space was adequate for the provision of care. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-03-05 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 9 resident rooms (Rooms 3, 4, 5, 6, 7, 8, 9,15, and 16) met the required 80 square feet (sq. ft.) per resident when rooms 3, 4, 5, 6, 7, 8, 9, 15, and 16 were measured as 228.55 sq. ft. for a three residents occupancy or 76.2 sq. ft. per resident. This failure had the potential to result in inadequate space for the provision of health care and services for 27 residents residing in these rooms for a census of 89 residents.Findings:The observations were made throughout the survey in rooms 3, 4, 5, 6, 7, 8, 9, 15 and 16. The rooms had enough space to store assistive devices, like wheelchairs and walkers, and staff were able to provide care.During an interview on 3/2/26 at 1:04 p.m. with Licensed Nurse (LN) 1, LN 1 stated they were able to give resident care in the rooms without any problems.During a concurrent observation and interview on 3/3/26 at 11:30 a.m. Certified Nursing Assistant (CNA) 1, CNA 1 was seen using a sit to stand device to move Resident 16 from the resident's room to the shower room. CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.9+0.1 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HUDSON RIVER OPCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/20/2019
BAY BRIDGE CAPITAL PARTNERS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 08/15/2014
NGUYEN, THANH TRANG THIIndividualCONTRACTED MANAGING EMPLOYEEsince 12/01/2023
HOLLINGSWORTH, COLBYIndividualW-2 MANAGING EMPLOYEEsince 01/04/2024
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.9M
Net patient revenuemost recent cost report
-11.9%
Operating marginrevenue minus expenses
$782K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 17%Medicare 17%Other / private 66%

This home reported $782K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$532per resident / day
operating cost
$16,173per month
≈ monthly operating cost
$475per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055497. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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