Riverwalk Post Acute
4000 Harrison Street, Riverside, CA 92503 · For profit - Limited Liability company · 146 certified beds · (951) 785-6060 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jul 2025
- a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.0% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.5% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.3% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 21.7% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.5% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.1% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.5% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 7.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 93.4% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.1% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.1% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.06 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.07 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 201 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 166 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.68 therapist hours per resident per day in 2026Q1 — more than 91% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.8%CMS range 43.5–56.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.3%CMS range 9.2–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 6.0–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.44 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 146 beds and averages 137.0 residents a day — about 94% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.28 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.73 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.93 hrs/resident/day on weekends vs 4.43 on weekdays — 11% thinner on weekends. RN hours go from 0.31 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 28% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
52 citations, most serious first. The 10 most serious are shown; the remaining 42 are one tap away and print in full.
- Potential for harm · D2026-03-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the family member was notified, for one of three residents (Resident 1), when Resident 1 eloped (when a resident leaves the facility without the knowledge of the staff) from the facility.This failure had the potential to result in Resident 1's family member to not being aware of Resident 1's condition.Findings:A review of Resident 1's admission Record indicated he was admitted to the facility on [DATE], with diagnoses which included Wernicke's encephalopathy (a brain injury caused by lack of thiamine [vitamin]) and his family member was listed as emergency contact # 1.A review of Resident 1's Elopement and Wandering Risk Observation/Assessment dated February 14, 2026, indicated the resident is alert and oriented x 3 (name, place and time) and can follow instructions.A review of Resident 1's Nurse's Note dated February 15, 2026, at 11:00 p.m., created by Registered (RN) 1, indicated Resident 1 was alert, oriented x 2, follows command and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a safe environment was provided for one of two residents, Resident 1, when Resident 1 exited the facility through the front door without the staff knowledge. Resident 1 was found wandering on the grounds of a college campus and was transported to a general acute care hospital (GACH) by emergency medical services.This failure had the potential to result in Resident 1 to sustain serious injury such as being struck by a vehicle or death.Findings:A review of Resident 1's admission Record indicated he was admitted to the facility on [DATE], with diagnoses which included Wernicke's encephalopathy (a brain injury caused by lack of thiamine [vitamin]).A review of Resident 1's Nursing Admission/re-admission Evaluation/Assessment dated, February 13, 2026, indicated the resident is alert and oriented to name and place, forgetful and follows direction at times.A review of Resident 1's Elopement and Wandering Risk Observation/Assessment dated February 14,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-02 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure, for one of one resident, Resident 1, the baseline care plan (BCP- initial, person-centered care guide developed within 48 hours of a resident's admission) included interventions to prevent and/or minimize falls.This failure had the potential to result in Resident 1 to have repeated falls and fall related injury. Findings:A review of Resident 1's admission Record dated January 2, 2026, indicated he was admitted the facility on April 30, 2025, with diagnoses which included repeated falls.A review of Resident 1's Admission/readmission Evaluation Assessment dated April 30, 2025, indicated the reason for Resident 1's admission to the facility included status post fall (experienced a fall previously), the resident had left sided weakness, was non-ambulatory and required assistance with transfer and dressing.A review of Resident 1's Fall Risk Observation/Assessment dated April 30, 2025, indicated the resident was a high risk for falls.A review of Resident 1's Baseline Care Plan Person-Centered Care Planning dated April…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-11 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and update its facility assessment to accurately reflect the current resident census (official count or survey of a population) and the sufficient staffing levels required to meet residents' needs.This failure resulted in an inaccurate evaluation of the staffing necessary to provide appropriate care and support for the residents. Findings:On December 11, 2025, at 3:42 p.m., a concurrent interview and record review was conducted with the Administrator (ADM). The ADM stated he was responsible for conducting the facility assessment. The ADM stated the last facility assessment was updated on November 11, 2025. During a review of the facility assessment dated [DATE], the ADM stated the facility assessment should reflect the accurate census of the facility and sufficient staffing needs. The ADM stated the general staffing plan of the facility assessment indicated the facility census was between 20-41, requiring an average of two charge nurses and six…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-11 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, on four of four residents reviewed for quality of care (Residents 130, 33, 78, and 178), the facility failed to ensure:1.For Resident 130, the ophthalmologist (eye doctor) consult visits were addressed, care-planned and recorded in the resident's record. In addition, the facility did not address Resident 130's right eye cataract surgery performed on December 5, 2025.This failure had the potential for Resident 130 to experience complications and worsened vision due to a possible delay in treatment to address her vision needs;2. For Resident 33, the physician's order to restrict 1500 milliliters (ml - unit of measurement) fluid restriction per day, was followed correctly. In addition, the fluid intake and output monitoring due to fluid restriction was not performed. This failure places Resident 33 at risk for complications related to fluid overload (fluid build up in tissues that may lead to rapid weight gain, swelling in arms, legs, and face, shortness of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-11 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a physician conducted the initial visit for four of six residents reviewed, for physician services (Residents 5, 12, 57, and 160). These failures had the potential to result in unidentified medical conditions and/or insufficient provision of medical treatment. Findings:On December 11, 2025, at 3:12 p.m. the following records were reviewed with the Medical Records director (MRD) for physician initial visits:- Resident 5 was admitted to the facility on [DATE]. The document titled, Progress Notes, dated March 12, 2025, indicated the physician history and physical assessment was signed as conducted and completed by Physician Assistant (PA) 1;- Resident 12 was admitted to the facility on [DATE]. The document titled, Progress Notes, dated May 31, 2025, indicated the physician history and physical assessment was signed as conducted and completed by Nurse Practitioner (NP) 2;- Resident 57 was admitted to the facility on [DATE]. The document titled,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented for four out of five residents reviewed for infection control practices (Residents 66, 2, 94, and 57) when: 1.For Resident 66, nursing staff did not clean and disinfect a shared blood pressure (BP) machine with an attached BP Cuff, after use, in accordance with the facility's infection control policy; 2.For Resident 2, a disconnected foley catheter insertion tubing was observed at bedside on the floor readily and available to use;3.For Resident 94, the respiratory tubing was not changed in accordance with the facility's prevention of infection respiratory equipment policy; and4.For Resident 57 the facility did not implement Enhanced Barrier Precaution (EBP - an infection control guideline indicating the use of gowns, gloves, during high-contact resident care activities {e.g. bathing, hygiene care, and wound care} to prevent the spread of multi-drug resistant organisms and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light button was functioning properly for one of eight residents reviewed for resident's rights (Resident 188).This failure had the potential for delayed assistance to meet resident needs. Findings:On December 8, 2025, at 11:57 a.m., an observation with a concurrent interview was conducted with Resident 188. Resident 188 was in bed, alert, and interviewable. Resident 188 stated that her call light button hasn't worked since she was admitted last week. She demonstrated by pressing the call light button on to activate the call light, however, the call light signal bulb located outside of Resident 57's door did not turn on.Resident 188 further stated the nurses were aware of her non-functioning call light button and they had to plug and unplug the call light from the wall in order for it to work. Resident 188 stated she had to wait for someone to pass by her door to ask for help, as it was not working.Resident 188 stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a written copy of the baseline care plan (documented information indicating the resident's initial goals for stay, summary of current medication, dietary instructions and the services and treatments to be provided or arranged by the facility) was provided to one of eight residents reviewed for Care Planning (Resident 188).This failure resulted in Resident 188 to not fully understand, due to the lack of information, the treatments and services being provided by the facility to meet her needs during her stay. Findings:On December 8, 2025, at 11:57 a.m., an observation with a concurrent interview was conducted with Resident 188. Resident 188 was in bed, alert, and conversant. Resident 188 stated she was admitted to the facility last week after a right below the knee amputation surgery. Resident 188 stated she had no idea about her discharge plan or the plan of care during her stay and she did not even know who to ask about it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a care plan was initiated and/or developed to address the need and use of indwelling foley catheter ((flexible tube inserted into the bladder to drain urine) for one of two residents reviewed for foley catheter use (Resident 57).This failure has the potential to place Resident 57 at high risk for infection and complications related to foley catheter use. Findings:On December 8, 2025, an observation with a concurrent interview was conducted with Resident 57. Resident 57 was in bed, alert and interviewable. Resident 57 was observed to have a foley catheter with a covered urine drainage bag hanging by the bed and off the floor. In a concurrent interview, Resident 57 stated she had been using the foley catheter since she was admitted to the facility in November 2025.On December 10, 2025, Resident 57's record was reviewed. Resident 57 was admitted to the facility on [DATE], with diagnoses including obstructive reflux uropathy (condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · D2025-12-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with professional standards of practice for one out of five residents (Resident 159) observed during medication administration. The failure to clarify incomplete physician orders, including a Vitamin D3 (supplement) order without a specified dose and a Toprol XL (metoprolol succinate extended release - medication for high blood pressure) order with an inappropriate holding parameter of hold if HR (heart rate) <110, resulted in unsafe medication orders for Resident 159. Findings: During a medication administration observation on December 8, 2025 at 9:21 a.m., Licensed Vocational Nurse (LVN) 2 was observed preparing and administering medications to Resident 159. 1. During a review of Resident 159's clinical record on December 8, 2025, the record indicated a physician order of Vitamin D3 (Cholecalciferol - supplement), give 1 (one) capsule by mouth one time a day every Thu (Thursday) for supplement, dated November 25, 2025. The order did not specify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe environment and provide adequate supervision to prevent accidents for one resident reviewed (Resident 2) when smoking materials were observed at Resident 2's bedside.This failure had the potential for environmental risk, hazards and accidents including fire and/or burn injuries.Findings:On December 9, 2025, at 5:53 a.m., Resident 2 was observed sitting in his motorized wheelchair, well groomed, alert and interviewable with a red carton of cigarettes between his legs. Resident 2 stated he kept his cigarettes with him at bedside.On December 9, 2025, at 7:50 a.m., Resident 2 was observed in his room and a clear yellow lighter was observed on Resident 2's bedside table. Resident 2 stated he kept his cigarettes and lighter with him at bedside.On December 9, 2025, at 7:55 a.m., a concurrent interview and record review was conducted with the Activity Director (AD). The AD stated the facility process is for the activity department…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident received appropriate care to prevent complications of enteral feeding (feeding received directly through a tube in the stomach) when one of five residents (Resident 7) reviewed for tube feeding (TF - nutrition provided through a tube inserted into the stomach) was positioned with the head of the bed (HOB) not elevated 30-45 degrees while receiving tube feeding.This failure had the potential for Resident 7 to experience complications from tube feeding, such as aspiration (food or liquid accidentally enter the lungs), nausea, vomiting, or abdominal pain.Findings:On December 8, 2025, at 12:35 p.m., Resident 7 was observed lying in bed, receiving tube feeding nutrition. Resident 7 was observed awake, and unable to communicate. The tube feeding was infusing, and the HOB was observed flat (not elevated between 30 to 45 degrees). On December 8, 2025, at 12:44 p.m., a concurrent observation and interview was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and effective pharmaceutical services were provided to meet the needs of the residents when: 1. For Resident 66, medications were left unattended during medication administration.This failure had the potential for medication misuse, contamination, or access by unauthorized individuals, including residents, staff, or visitors. 2. For Resident 142, as-needed controlled substance (CS - medication with high potential for abuse and addiction) pain medication was not administered according to the physician's order.This failure had the potential to result in inadequate pain management, prolonged pain, and unnecessary discomfort for the residents. 3. For two out of nine randomly selected residents (Resident 4 and 142), documentation on Controlled Drug Record (CDR - medication count sheet, an inventory record used to document the receipt, use, and count of CS) did not reconcile with Medication Administration Record (MAR).These failures resulted in inaccurate accountability of controlled substances, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had a medication error rate of 11.11% when three medication errors occurred out of 27 opportunities during the medication administration, for two out of five residents observed (Resident 142 and 159). These failures included administration of an incorrect dosage form (aspirin chewable tablet administered for a delayed-release order) and administration of as-needed pain medication without required pain assessment prior to administering medication, resulting in medications not being administered in accordance with physician orders and the facility's policies and procedures, which had the potential to compromise residents' medication therapy and safety.Findings: 1. During a medication administration observation on December 8, 2025 at 8:38 a.m., Licensed Vocational Nurse (LVN) 1 was observed preparing and administering seven medications to Resident 142, including aspirin (used to prevent blood clots) 81 mg (milligram - unit of measurement) chewable tablet. During a review of Resident 142's medical record on December 8,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep one of five residents reviewed (Resident 1) belongings safe from theft or loss after the resident passed away in the facility.This failure resulted in Resident 1's belongings being lost and not available to the family.Findings:On [DATE], at 10:20 a.m., an unannounced visit was conducted to investigate an allegation of missing personal items.On [DATE], Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included cerebrovascular disease (loss of blood flow to part of the brain), cerebral infarction (where part of the brain tissue dies due to a lack of blood supply), anemia (not have enough healthy red blood cells), and palliative care (similar to hospice, medical care focused on improving the patient's and their family's quality of life by managing symptoms and stress related to the serious illness). On [DATE], at 1:20 p.m., a concurrent interview and record review was conducted with the Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an antihypertensive medication was held in accordance with the physician order for one of two sampled residents (Resident 1). In addition, the facility facility failed to ensure the physician was notified that Resident 1's antihypertensive medication was not administered in accordance with the physician order. These failures had the potential to negatively affect the resident's medical condition. Findings: On July 19, 2025, at 10:36 a.m., during an interview, Resident 1 stated a nurse did not give her blood pressure (BP) medication last week. A review of Resident 1's admission Record, indicated she was admitted to the facility on [DATE], with diagnoses which included hypertension (HTN-high blood pressure). A review or Resident 1's History and Physical, dated May 5, 2025, indicated the resident had decision-making capacity. A review of Resident 1's Order Summary Report, dated June 19, 2025, indicated, Losartan Potassium-HCTZ (losartan-hctz – a BP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-20 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide food in accordance with the physician's order for one of two sampled residents (Resident 1). This failure has the potential to result in poor intake, leading to weight loss. Findings: On July 19, 2025, at 10:36 a.m., during interview, Resident 1 stated she was allergic to gluten (a protein found in the wheat plant and some other grains), but the facility kept serving her food with gluten. Resident 1 stated when she eats gluten, it upsets her stomach. A review of Resident 1's admission Record, indicated she was admitted to the facility on [DATE], with diagnoses which included hypertension (HTN-high blood pressure), and she was allergic to gluten. A review or Resident 1's History and Physical, dated May 5, 2025, indicated the resident had the capacity to make decisions. A review of Resident 1's Order Summary Report, dated June 19, 2025, indicated .Fortified, NAS diet Regular texture, thin liquids consistency, gluten free diet . was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their weight management policy for one of five residents (Resident 2), when Resident 2 was not weighed weekly after severe weight loss was noted on January 8, 2025. This failure had the potential to lead to continued unmonitored weight loss which could negatively impact Resident 2's health condition. Findings: On April 29, 2025, at 8:45 a.m., an unannounced visit was conducted at the facility to investigate a quality care concern. A review of Resident 2's, admission Record, indicated the resident was admitted to the facility on [DATE], and re-admitted to the facility on [DATE], with diagnoses which included muscle wasting and atrophy (a breakdown of muscle tissue). A review of Resident 2 ' s, Weights and Vitals Summary, indicated the following: 12/10/2024 139 lbs., (pounds) 01/08/2025 122 lbs., (17 lbs. weight loss in a month); and 02/04/2025 109 lbs. (13 lbs. weight loss in a month). A review of eInteract SBAR summary for Providers, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview and record review, the facility failed to ensure residents' rooms were maintained clean and comfortable when: 1. room [ROOM NUMBER] had adhesive residue, chipped paint and black horizontal lines across the wall in front of the residents' bed, chipped baseboards and the floor had yellow and black stains; and 2. room [ROOM NUMBER] had adhesive residue, chipped paint and black horizontal lines across the wall in front of the residents' bed. This failure had the potential to negatively impact the psychosocial well-being of Residents 1, 2, 3, 4, 5 and 6. Findings: On March 27, 2025, at 10:54 a.m., during an observation in room [ROOM NUMBER], there were three residents, Residents 1, 2 and 3. The wall in front of them had adhesive residue, chipped paint, black horizontal lines and chipped baseboard. The floor had yellow and black stains. On March 27, 2025, at 10:58 a.m., during an observation in room [ROOM NUMBER], there were three residents, Residents 4, 5 and 6. The wall in front of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure for one of two residents, Resident 1, the power of attorney (POA-someone who is legally authorized to act on the resident's behalf) was notified when Resident 1 ' s physician ordered lorazepam (an anti-anxiety medication). This failure resulted in Resident 1 ' s POA to be unaware of his overall condition. Findings: On February 21, 2024, at 3:09 p.m., during an interview with Resident 1 ' s POA, the POA stated Resident 1 was administered lorazepam, and she was not notified about it. On March 3, 4, and 5, 2025, unannounced visits were conducted at the facility. A review of Resident 1 ' s medical record indicated he was admitted to the facility on [DATE], with diagnoses which included obstructive uropathy (blockage of urine flow) and he had a POA. A review of Resident 1 ' s Nurse ' s Note dated November 22, 2024, written by Licensed Vocational Nurse (LVN) 1, indicated, Received new order from MD (medical doctor) for resident to start Ativan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure, weight loss for two of three residents reviewed was evaluated (Residents 1 and 2). This failure had the potential for Residents 2 and 3 to experience further weight loss and not have their nutritional needs met. Findings: On March 3, 4, and 5, 2025, unannounced visits were conducted at the facility. A review of Resident 1 ' s medical record indicated he was admitted to the facility on [DATE], with diagnoses which included obstructive uropathy (a condition in which the flow of urine is blocked). A review of Resident 1 ' s care plan titled Malnutrition: Resident is at risk for malnutrition . initiated on November 19, 2024, included interventions which included .Notify the physician of weight loss .Refer to RD (Registered Dietician) as needed . A review of Resident 1 ' s Weights tab in PointClickCare (an electronic health care software) indicated Resident 1 weighed: a. 168 lbs. (pounds – unit of measurement) on November 20, 2024.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure behavior of anxiety (feelings of worry, unease, and tension) was evaluated and monitored prior to obtaining a PRN (as necessary) lorazepam (an anti-anxiety medication), for one of two sampled residents, Resident 1. This failure had the potential for unnecessary medication use. Findings: On March 3, 4, and 5, 2025, unannounced visits were conducted at the facility. A review of Resident 1 ' s medical record indicated he was admitted to the facility on [DATE], with diagnoses which included obstructive uropathy (occurs when urine cannot drain through the urinary tract). A review of Resident 1 ' s Nurse ' s Note dated November 22, 2024, indicated .Received new order from MD for resident to start Ativan (lorazepam) for anxiety and restlessness. Also gave order for psych eval. Orders noted and carried out, communicated with staff . A review of Resident 1 ' s Physician ' s Orders indicated .LORazepam Tablet 1 MG Give 1 tablet by mouth every 4 hours as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy and procedure for prevention of pressure injuries, for one of two residents, Resident 1, when a dressing (a covering put on a wound to protect it while it heals) was placed on Resident 1's right hip and no further assessment or follow up was conducted. After removal of the dressing, Resident 1 was found to have an unstageable pressure injury (a sore that is covered by slough [tan, yellow or green debris] or eschar [thick black or brown scab or crust]) to his right hip. This failure resulted in Resident 1's wound to not be properly assessed and treated. Findings: A review of Resident 1's medical records indicated the following: a. Resident 1 was admitted to the facility on [DATE], with diagnoses including cerebral palsy (a chronic condition that affects a person's ability to move and maintain balance and posture) and unspecified local infection of the skin and subcutaneous (beneath or under, all the layers of the skin)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical record was complete, for one of one resident, Resident 1, when a care conference meeting was not documented in the medical record. This failure had the potential to impact Resident 1 ' s plan of care by not having a clear understanding of the resident ' s needs, preferences, and any changes in the care plan. In addition, this failure had the potential to create miscommunication among the care team, Resident 1, and Resident 1 ' s caregiver. Findings: On November 1, 2024, at 9:55 a.m., an unannounced visit was conducted at the facility to investigate a complaint. On November 1, 2024, a review of Resident 1's medical record indicated she was admitted to the facility on [DATE], with diagnoses which included fracture of the right tibia (shinbone), mild intellectual disability and cerebral palsy (a group of neurological disorder that permanently affect body movement and muscle coordination). A review of Resident 1's History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate the needs for one of 27 sampled residents (Resident 126), when the call light button was observed not within reach. This failure had the potential for Resident 126 not to be able to call staff for assistance which could result in needs of the resident not being met as well as the delay in the provision of care. Findings: On October 21, 2024, at 10:24 a.m., during an observation and concurrent interview with Resident 126, the resident's call light button was observed on the floor behind the resident's bed. Resident 126 stated he was not sure where the call light was and he could not reach his call light for assistance. Resident 126's record was reviewed. Resident 126 was admitted to the facility on [DATE], with diagnoses that included urinary tract infection, obstructive uropathy (condition in which the flow of urine is blocked) and diverticulosis (a condition in which you have small pouches in your colon). A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed for three of eight residents reviewed (Resident 183, 101, and 32) to ensure: 1. For Resident 183, the central dialysis catheter was identified, assessed and monitored; This failure had the potential to delay the necessary care and services Resident 183 may need if complications developed with the central dialysis catheter; 2. For Resident 101, the physician order for fluid restriction was followed; This failure had the potential to result in fluid overload and a decline in Resident 101's health condition; and 3. For Resident 32, a skin condition was identified, assessed, monitored, and necessary treatment was implemented. This failure had the potential to result in Resident 32's development of skin breakdown and other skin complications. Findings: 1. On October 21, 2024, at 11:38 a.m. Resident 183 was observed lying in bed with his eyes closed not responsive to verbal call. Resident 183 was on oxygen at two liters per minute through nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection prevention and control program practices were implemented for two of seven residents reviewed (Residents 48 and 39) when: 1. For Resident 48, the oxygen nasal cannula (a plastic tube with two prongs that deliver oxygen through the nose) was left exposed on top of the resident's bed; and 2. For Resident 39, the wound vacuum, also known as vacuum-assisted closure (VAC - a machine that uses suction to help the wound heal more quickly) was left at the bedside table. These failures had the potential to increase the spread and the development of infection and would have placed Resident 39 and 48 at risk for illnesses and other complications. Findings: 1. On October 21, 2024, at 1:19 p.m., Resident 48 was not in her room. Resident 48's oxygen nasal cannula tubing was observed lying on top of her bed. The oxygen was on at three liters (a unit of measurement) per minute. On October 21, 2024, at 2 p.m., Resident 48's oxygen nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document that the discharge from the facility was necessary for one of three sampled residents (Resident 4), even after Resident 4 was cleared and the psychiatric hold was discontinued during hospitalization. This failure has the potential to negatively affect the resident's psychosocial well-being, who considered the facility as her home. Findings: On [DATE], at 11:45 a.m., an unannounced visit was conducted to investigate issues of Admission, Transfer and Discharge Rights. A review of Resident 4's medical record on [DATE], indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included spinal tumor resection, hemiplegia (paralysis) and hemiparesis (weakness on one side of the body), major depressive disorder (persistent low mood), and generalized anxiety disorder (excessive, uncontrollable worry). A review of records indicated a Notice of proposed 30- day discharge, dated [DATE], was effective the same day it was provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a notice of discharge for one of three sampled residents (Resident 4), when the facility made the determination not to accept the resident back to the facility while the resident was still at the general acute care hospital (GACH). In addition, the facility failed to provide a copy of Resident 4's updated notice of discharge to the representative of the Office of the State Long Term Care (LTC) Ombudsman. These failures had the potential for the resident and the resident's representative not to fully understand the reason for not being able to return to the facility which was her home since 2015; and could delay the Ombudsman in advocating for the resident. Findings: A review of Resident 4's medical record on June 26, 2024, indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included spinal tumor resection, hemiplegia (paralysis) and hemiparesis (weakness on one side of the body), major depressive disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide a notice of bed-hold for one of three residents (Resident 4) reviewed, upon transfer to the acute care hospital. Resident 4 was transferred to the acute care hospital on June 18, 2024. This failure resulted in Resident 4 not being aware of the bed-hold policy of the facility. In addition, this failure resulted in the resident not to be aware of her rights to be allowed to go back to the facility. Findings: On June 26, 2024, at 11:45 a.m., an unannounced visit to the facility was conducted to investigate an admission, transfer, and discharge issue. A review of Resident 4's record indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included diagnoses including major depressive disorder (all-encompassing low mood) and generalized anxiety disorder (long lasting anxiety). A review of the progress notes dated June 18, 2024, indicated, . Patient is seen for a comprehensive psychiatric evaluation at request of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents' (Resident 4) clinical behavior or condition was re-evaluated for re-admission to the facility after a therapeutic hospitalization. Resident 4 was cleared and the psychiatric hold was discontinued on [DATE], but was refused re-admission at the facility. This failure had the potential for Resident 4 not to be provided the opportunity to return to the facility she considered home since 2015, which could negatively affect the psycho social well-being of Resident 4. Findings: On [DATE], at 11:45 a.m., an unannounced visit was conducted to investigate issues of Admission, Transfer and Discharge Rights. A review of Resident 4's medical record on [DATE], indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included spinal tumor resection, hemiplegia (paralysis) and hemiparesis (weakness on one side of the body), major depressive disorder (persistent low mood), and generalized anxiety disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-27 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the notice of transfer or discharge was sent to the Office of the Long-Term Care (LTC) Ombudsman prior to the transfer or discharge of three sampled residents (Residents 1, 2, and 3). In addition, the facility failed to maintain consistent documentation that the notice was sent to the Ombudsman. This failure has the potential for the Ombudsman not to be able to advocate for the residents in protecting their rights form inappropriate transfer and discharge. Findings: On February 15, 2024, at 9:45 a.m., an unannounced visit was made to the facility to investigate a transfer and discharge issue. On February 15, 2024, at 8:33 a.m., an interview was conducted with the Ombudsman. The Ombudsman stated the facility staff were sending via fax the resident's discharge notices, on the day of their discharge and not at the time the resident were notified of their discharge. The Ombudsman further stated, she did not have the opportunity to contact the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-24 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment free from abuse, for three of four residents reviewed (Residents 1, 2, and 3), when Certified Nursing Assistant (CNA) 1 used a cellular telephone to record a video of CNAs 2, 3, 4, and 7, providing resident care. In addition, CNA 1 distributed the video via group text (a text communication between several individuals) to persons not employed at the facility. This failure had the potential to negatively impact the residents psychosocial and mental well-being. Findings: On December 28, 2023, at 1:05 p.m., the department received a facility reported incident indicating CNA 1 had posted a video on social media (network interactions among people where ideas and information are exchanged, examples include: Facebook, Tik Tok, Instagram, etc .) of three residents (Residents 1, 2, and 3). On December 29, 2023, at 12:55 p.m., an unannounced visit was conducted at the facility to investigate the reported incident. On December…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the physician's order for fluid restrictions for one resident (Resident 1). This failure had the potential to result in fluid overload and decline in the resident's health condition. Findings: On January 24, 2024, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE], with diagnoses which included chronic congestive heart failure (CHF - fluid build-up in the body because the heart cannot pump well enough) and chronic kidney disease (kidneys are damaged and excess fluid and waste remain in the body). The physician's order dated December 12, 2023, indicated, .Fluid Restriction 1200 cc (or milliliters [a unit of measurement]/24 hrs . The care plan, initiated December 18, 2023, indicated, .At risk for impaired cardiac function and complications related to CHF .Fluid Restrictions as ordered 1200 CC/24 HRS . The I&O (intake and output) record (a record indicating the total amount of fluid per day) for the month of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-09 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the call lights (devices that emit a tone and light up indicating the location of the call, used by the residents to signal a need for assistance from facility staff), were answered timely, when four out of four residents (Residents 1, 2, 3, and 4), who required assistance from staff with activities of daily living (ADLs), verbalized their concerns of facility staff not answering their call lights and/or attending to their needs in a timely manner. This failure had the potential for delayed medical management and unmet care needs. Findings: On December 15, 2023, at 10:40 a.m., an unannounced visit was conducted at the facility for two linked complaints. On December 15, 2023, at 11:10 a.m., Resident 1 was observed dressed, sitting on the edge of his bed. During a concurrent interview, Resident 1 stated he had been at the facility for about one month. Resident 1 stated it could take up to one hour or longer for call light response. Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a discharge order was transcribed into the resident's electronic medical record (EMR) for one of three residents (Resident 1). This failure had the potential to affect Resident 1's overall health and well well-being. Findings: On October 10, 2023, at 8:05 a.m., an unannounced visit to the facility was conducted to investigate a complaint regarding admission, transfer and discharge. A review of Resident 1's record indicated, Resident 1 was admitted to the facility on [DATE], with diagnoses which included hypertension (high blood pressure). During a review of Resident 1's Minimum data Set (MDS- an assessment tool), dated September 17, 2023, the MDS indicated a Brief Interview for Mental Status (an evaluation aimed at evaluating aspects of cognition in patients) score of 10 (moderately impaired cognition). A review of Resident 1's Nurse's Note, dated August 23, 2023, indicated, .Resident discharged home with transport and 3 personal . A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of seven residents, (Resident 3), had the call light within reach. This failure had the potential for Resident 3 to have unmet needs and assistance. Findings: On August 25, 2023, at 10:35 a.m., an unannounced visit to the facility was conducted for two complaint investigations regarding resident rights. A review of Resident 3 ' s medical record indicated she was admitted to the facility on [DATE], with diagnoses of hemiplegia, (paralysis of one side of the body), and hemiparesis, (weakness of one side of the body), following a stroke, type 2 diabetes mellitus, (a chronic condition that affects the way the body uses sugar. The body either resists the effects of insulin - a hormone that regulates the movement of sugar into the cells - or doesn't produce enough insulin to maintain normal sugar levels), epilepsy, , (a neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one (Resident 1) of five residents, the facility failed to accommodate Resident 1's reasonable request for assistance to arrange to visit his significant other on May 28, 2023, at 7:00 p.m. The facility failure to extend assistance had resulted to Resident 1 to miss his opportunity to spend the remaining time left to be with his significant other and pay his last respect. Findings: On August 29, 2023, at 10:30 a.m., an unannounced visit was conducted to investigate a complaint for violation of resident rights. A review of Resident 1's Progress Notes , dated May 28, 2023, at 7:38 p.m., by Licensed Vocational Nurse 1 (LVN) indicated, resident received phone call at approx. (approximately) 2010 (8:10 p.m.) that his (name of significant other) had passed away, resident is emotional, crying, will provided support for resident as he navigates through grieving process, will encourage to express emotions and monitor for any changes, requesting to see her before they pick up her body from (name of Skilled Nursing Facility/SNF), spoke to (name of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-10 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, on June 25, 2023 and July 3 and 4, 2023, the facility failed to allocate sufficient nursing staff to cover 54 residents for Station 1 Hallways A and B. The facility failure had a potential for the 54 residents to receive poor quality of care from the nurse who had limited time to attend to the residents. Findings: On July 3, 2023, at 4:06 a.m., an unannounced visit was conducted to investigate an allegation of staffing shortage at 11:00 p.m. to 7:00 a.m. shift. On July 3, 2023, at 4:23 a.m., Licensed Vocational Nurse 1 (LVN) was interviewed. LVN 1 stated she usually had to handle 32 residents for Station 1 Hallway B. LVN stated she had enough time but not for over 50 residents which usually happen 3 x a week when she had to handle both hallways, A and B on Station 1. On July 3, 2023, at 4:29 a.m., LVN 2 was interviewed. LVN 2 stated he had 42 residents, just enough time to attend to the residents but had at one time been assigned in Station 1 when he had to take care of hallways A and B. LVN 2 stated over 50 residents was hard to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, for one of three residents reviewed (Resident 1), a consistent monitoring of anxiety behaviors and monitoring of the effectiveness of the medication lorazepam (anti-anxiety medication; generic name for Ativan) was conducted after lorazepam was administered to Resident 1 on May 18, 19, 21, 23, 25, 26, and 29, 2023. This failure had the potential for Resident 1 to receive unnecessary psychotropic medication. Findings: On June 19, 2023, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE]. The Social Service Director (SSD) progress note dated May 12, 2023, at 4:48 p.m., indicated Resident 1 was calm and was in no apparent distress. The SSD progress note further indicated Resident 1 denied any feeling of depression or history of anxiety but worried about her situation. The Psychiatry progress note dated May 15, 2023, indicated Resident 1 was seen by the Physician Assistant (PA). The PA ordered lorazepam 0.5 milligrams…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure sanitary conditions were maintained in the food and nutrition services and food were stored in accordance with professional standards for food service safety, when: 1. Unlabeled/undated food item was observed stored in the refrigerator, readily available for use; and 2. Frozen meat was not properly labeled and thawed. These failures had the potential to result in foodborne illness to an already vulnerable facility population. Findings: On January 3, 2022, at 9:15 a.m., an initial tour of the kitchen was conducted with the Cook. The following were observed stored inside Refrigerator #1: - One piece of thawed, precooked turkey, approximately three pounds (lbs.), wrapped in plastic foil, was observed in Refrigerator #1, readily available for use. The turkey meat had no label with the preparation date or use by date. - A 10 lbs pack of uncooked ground beef was observed being thawed and wrapped in its original plastic. The plastic wrapping was observed to have multiple holes punctured in several places of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an assessment was conducted, for one of thirty-five residents reviewed (Resident 55), to safely self-administer medication. This failure had the potential for unsafe medication administration practices which could result in resident injury or death. Findings: On January 3, 2022, at 12:00 p.m., a concurrent observation and interview was conducted with Resident 55. Resident 55 was observed awake, alert, and oriented. Observed on his bedside table was a medicine cup that contained a white cream-like substance. Resident 55 stated it was a medicated lotion ordered by his doctor for his dry eyelids and he applied it three times a day. Resident 55 further stated he asked the licensed nurse to give him the medicated lotion and leave it at his bedside. On January 3, 2022, at 12:35 p.m., Resident 55's record was reviewed. Resident 55 was admitted to the facility on [DATE], with diagnoses which included seborrheic dermatitis (a type of skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide vision consult, for one of two residents reviewed for vision (Resident 61). This failure had the potential for Resident 61 to not receive the necessary treatment timely to maintain effective vision. Findings: On January 3, 2022, at 12:06 p.m., Resident 61 was observed awake and lying in bed. In a concurrent interview, Resident 61 stated his vision was getting worse, and he was unable to see well with his right eye. Resident 61 stated he did not have eyeglasses and told staff about it, but there was no follow-up. On January 5, 2022, at 11:40 a.m., Resident 61's record was reviewed. Resident 61 was admitted to the facility on [DATE], with diagnoses which included glaucoma (group of eye conditions which could cause blindness) and cataract (medical condition resulting in blurred vision). The physician's order dated April 30, 2021, indicated, .ENT (Eyes, Nose and Throat) Consult and Tx (treatment) as indicated . A review of the care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe environment was provided according to the facility's policy and procedure, for one of one resident reviewed for smoking (Resident 117), when a pack of cigarettes and lighter were observed in Resident 117's possession. This failure had the potential to increase Resident 117's risk for smoking related injuries and accidental fires. Findings: On January 3, 2022, at 11:05 a.m., Resident 117 was observed awake and sitting in a wheelchair at the designated smoking area. Resident 117 was observed taking out a lighter and a pack of cigarettes from her jacket's pocket. On January 3, 2022, at 11:15 a.m., an interview was conducted with the Activities Assistant (AA). The AA stated she supervised residents during smoke breaks. The AA stated she distributed and lighted cigarettes for the residents. The AA stated residents were not supposed to keep their own cigarettes and lighters, according to the facility's policy and procedure. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the use of straight catheter (a soft, thin tube inserted into the bladder to pass urine) during self-catheterization (procedure of inserting the catheter into the bladder) was monitored, for one of two residents reviewed for urinary tract infection (Resident 77). This failure placed the resident at risk for complications of catheter use. Findings: On January 4, 2022, at 12:24 p.m., Resident 77 was observed awake and lying in bed. In a concurrent interview with Resident 77, she stated she would perform self-catheterization when needed. Resident 77 stated she was not being monitored by the licensed nurse when she would perform self-catheterization. She stated she did not know if the licensed nurses would document in her record each time she self-catheterized. On January 6, 2022, Resident 77's record was reviewed. Resident 77 was admitted to the facility on [DATE] with diagnoses including paraplegia (paralysis of the legs and lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care and treatment according to the physician's order, for two of two residents reviewed for oxygen (Residents 49 and 321). This failure had the potential to result in ineffective oxygen therapy, respiratory distress, and decline in the resident's health condition for Residents 49 and 321. Findings: 1. On January 3, 2022, at 1:12 p.m., Resident 49 was observed in bed with a nasal cannula (N/C - a tube used to deliver oxygen through the nose) connected to an oxygen concentrator (a machine which delivers oxygen). The oxygen concentrator was observed to have a rate at five (5) liters per minute (LPM) - unit of measurement). In a concurrent interview with Resident 49, she stated she was supposed to be on two (2) LPM of oxygen at all times except at night. On January 3, 2022, Resident 49's record was reviewed. Resident 49 was admitted to the facility on [DATE], and re-admitted to the facility on [DATE], with diagnoses which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pain assessment was conducted before pain medication was administered, for two of two residents reviewed for pain (Residents 34 and Resident 221). This failure had the potential for the residents to have ineffective pain management. Findings: 1. On January 6, 2022, at 9:40 a.m., a medication administration observation was conducted with Licensed Vocational Nurse (LVN) 5. LVN 5 was observed administering scheduled morning medications to Resident 221, which included Percocet (a narcotic pain medication) 10-325 milligram (mg - a unit of measurement) tablet. LVN 5 was not observed to conduct pain assessment before administering Percocet to Resident 221. A concurrent interview was conducted with LVN 5. LVN 5 stated the licensed nurse should conduct a pain level assessment before administering the pain medication. LVN 5 stated she did not conduct a pain assessment before administering Percocet to Resident 221. LVN 5 stated she should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were properly stored, disposed and/or discarded when: 1) Multiple medications for two discharged residents were not disposed timely and were still stored in the medication cart readily available for use. This failure had the potential for the medications to be administered to other residents; and 2) One opened insulin quick pen (medication to treat diabetes mellitus [DM - abnormal blood sugar]) without a proper label was stored in the medication cart readily available for use. This failure increased the possibility for residents to receive medications unsafely. Findings: On [DATE], at 10:46 a.m., an inspection of the medication cart was conducted with Licensed Vocational Nurse (LVN) 6. 1. The following medications of two discharged residents were observed stored in the medication cart and readily available for use: - One used bubble pack of Hydralazine (a medication used to treat high blood pressure) 25 milligram (mg -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-07 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician's order for HgbA1C (a laboratory test to check blood sugar level) was completed as ordered by the physician, for one of 35 residents reviewed (Resident 67). This failure had the potential to result in a delay in the care and treatment of abnormal blood sugar levels for Resident 67. Findings: On January 7, 2022, Resident 67's record was reviewed. Resident 67 was admitted to the facility on [DATE], with diagnoses which included diabetes mellitus (DM- abnormal blood sugar). The physician's order included the following medications to treat DM: - .Humalog Solution 100 unit/ml (Insulin Lispro) (an injectable medication to treat DM) Inject 10 unit subcutaneously (administering medication under skin) three times a day .Give 10 units before meals ., order date February 4, 2021; - .Humalog Solution 100 unit/ml (Insulin Lispro) Inject as per sliding scale (dose of insulin medication based on blood sugar level) .subcutaneously before meals and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control and prevention practices were observed when: 1. For Resident 77, a used straight catheter (a soft, thin tube used to pass urine from the body, used one time and then thrown away) was observed on top of the resident's over bed table, together with grooming materials and eating utensils. In addition, the straight catheter was being reused multiple times by Resident 77 to self-catheterize (inserting a catheter into the bladder). This failure had the potential to cause urinary tract infection (UTI - a bladder infection) for Resident 77; and 2. A yellow stained urinal (a bottle used for urination) was observed uncovered and unlabeled at Resident 76's bedside. This failure had the potential to increase the risk for bacterial growth, cross-contamination and spread of infection. Findings: 1. On January 4, 2022, at 12:24 p.m., Resident 77 was observed awake and lying in bed. In a concurrent interview with Resident 77, she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-11-13 · tag F0573 — patternLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide copies of medical records upon request and within two business days after receiving the request from an attorney on behalf of the resident, for one of two residents reviewed, Resident 1.This failure resulted in Resident 1's legal representative not receiving the requested records within the two working day timeframe.Findings:A review of Resident 1's medical record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included respiratory failure (a condition where the lungs are unable to get enough oxygen into the blood) and type 2 diabetes mellitus (high blood sugar). Further review of the medical record indicated Resident 1 was transferred out to the general acute care hospital on June 24, 2025, and did not return to the facility.On November 13, 2025, at 12:20 p.m., during an interview and record review of medical record requests, the Director of Medical Records (DMR) stated a resident, or their Power of Attorney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.9 | +0.1 vs chain |
| Health inspection | 3 of 5 | 2.5 | +0.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| PATEL, CALVIN | Individual | CONTRACTED MANAGING EMPLOYEE | since 10/01/2023 |
| WEESE, BEN | Individual | W-2 MANAGING EMPLOYEE | since 01/01/2023 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | since 01/01/2024 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | since 01/01/2024 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555017. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.