Arden Park Post Acute
3400 Alta Arden Expressway, Sacramento, CA 95825 · For profit - Limited Liability company · 177 certified beds · (916) 481-5500 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $33,586 in federal fines (most recent 2025-02-21)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.6% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.9% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.0% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.0% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 5.1% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 9.2% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.6% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.7% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 13.3% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.68 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.69 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 125 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 85.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 89 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.1%CMS range 32.5–47.6 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.7–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 85.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 83.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 75.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 87.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 87.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.2%CMS range 5.5–13.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.21 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 177 beds and averages 152.2 residents a day — about 86% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.51 hrs/resident/day on weekends vs 3.91 on weekdays — 10% thinner on weekends. RN hours go from 0.55 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 13 most serious are shown; the remaining 49 are one tap away and print in full.
- Actual harm · Gcited before2025-03-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1) was free from abuse, when Certified Nursing Assistant 1 (CNA 1) hit Resident 1 in the face. This failure resulted in Resident 1 sustaining a cut on his nose bridge about half an inch in length, a bruise under his left eye, and expressing feeling like a piece of crap. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) affecting left non-dominant side and generalized muscle weakness. A review of Resident 1's Minimum Data Set (MDS- a federally mandated assessment tool), dated 2/5/25, indicated Resident 1's Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score was 12 out of 15 with mild memory impairment. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident(Resident 8) was provided with adequate supervision and safe environment, for a census of 154. This failure resulted in Resident 8's fall and transfer to the acute care hospital due to a bump and cut to the right forehead. Findings: A review of the clinical record indicated Resident 8 was admitted [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing) and epileptic seizures (sudden, temporary disruption in brain activity that causes involuntary movements, sensations, or changes in awareness). The Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 9/4/24 indicated Resident 8 was cognitively intact, required setup to wheel 50 feet with two turns and required setup to wheel 150 feet in a corridor or similar space with the use of a motorized scooter. Further review of Resident 8's clinical records indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident 2) was provided with adequate supervision and safe environment, for a census of 145. This failure resulted in Resident 2's fall and transfer to the acute care hospital for further evaluation. Resident 2 sustained multiple fractures (break) of the bones of the neck requiring surgical intervention. Findings: A review of the clinical record indicated Resident 2 was admitted with diagnoses including hemiplegia and hemiparesis (muscle weakness on one side of the body) following cerebral infarction (disruption of blood flow to the brain) affecting right dominant side, schizoaffective disorder, bipolar type (episode of mood swings ranging from depression [loss of interest in activities] to mania [extreme changes in mood or emotions]). The Minimum Data Set (MDS, an assessment tool) indicated Resident 2 was cognitively impaired and required moderate assistance once in a wheelchair to wheel at least 50 feet and make 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure Licensed Nurses (LNs) had the knowledge, competencies and skill sets to provide care to residents prior to caring for residents on their own for nine of 13 sampled staff members when: 9 LNs did not have a completed competency checklist on hire.This failure resulted in the facility being unable to confirm LNs were competent prior to caring for residents and had the potential for residents in the facility to receive substandard care.During a concurrent interview and record review on 6/12/26, at 10:37 a.m. with Director of Staff Development (DSD), LN 1's employee file was reviewed. LN 1's employee file indicated, LN 1 did not have a complete competency checklist on hire signed by a Registered Nurse (RN). DSD stated, there was a competency checklist partially filled out by a Licensed Vocational Nurse, but it needs to be signed by an RN.During a concurrent interview and record review on 6/12/26, at 10:37 a.m with DSD, LN 2's employee file was reviewed. LN 2's employee file indicated, LN 2 did not have a complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 6) received treatment and care in accordance with professional standards of practice, the facility's policy and procedure (P&P), and physician's orders when the facility did not consistently complete Resident 6's ordered skin care and wound management treatments. These failures had the potential to cause Resident 6's skin and wound conditions to worsen and for Resident 6 to not achieve the highest practicable well being.Findings:A review of Resident 6's clinical record indicated Resident 6 was admitted in January of 2026 and had diagnoses that included hepatic encephalopathy (decline in brain function caused by severe liver disease), congestive heart failure (a condition in which the heart cannot pump oxygen-rich blood efficiently to the rest of the body), malnutrition (state of poor nutrition that occurs when the body does not receive enough or the right nutrients to function properly), and muscle weakness.A review of Resident 6's Minimum Data Set (MDS- a federally mandated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one out of six sampled residents (Resident 6) received care in accordance with professional standards of practice, facility's policy and procedure (P&P), and physician's order when Resident 6's foley catheter (a tube inserted through the urethra into the bladder to drain urine) care, management, and monitoring were not consistently done.These failures had the potential for Resident 6 to develop foley catheter complications such as blockage or infection, and for Resident 6 to not achieve his highest practicable well-being.Findings:A review of Resident 6's clinical record indicated Resident 6 was admitted in January of 2026 and had diagnoses that included hepatic encephalopathy (decline in brain function caused by severe liver disease), benign prostatic hyperplasia (BPH- the prostate gland grows larger than normal potentially causing urinary problems), obstructive and reflux uropathy (occurs when the urine cannot drain through the urinary tract), and muscle weakness.A review of Resident 6's Minimum Data Set (MDS- a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to meet professional standards of quality for four of 35 sampled residents (Resident 164, Resident 6, Resident 36, and Resident114) when:1. Staff did not notify the physician of abnormal high lab values for Resident 164;2. Staff did not notify the physician of abnormal low lab values for Resident 6;3. Resident 36 was administered 3LPM (liters per minute, flow rate of the oxygen) of oxygen instead of the ordered 2LPM; and 4. Resident 114 was given 2.5 LPM of oxygen instead of the ordered 3 LPM.These failures placed Resident 164 and Resident 6 at risk for unmet care needs and delayed treatment, and placed Resident 36 and Resident 114 at risk for not receiving appropriate oxygenation.Findings: 1.Resident 164 was admitted to the facility in early 2026 with diagnoses which included kidney disease. During a review of Resident 164's Order Summary Report [OSR], order date 2/20/26, the OSR indicated an order for a complete metabolic panel (CMP, a lab that provides information on the body's chemistry, metabolism and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-19 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement its Emergency Medications policy and procedure for a census of 152 residents when the Emergency Kit (E Kit), a storage box containing emergency medications, was not replaced upon the next routine medication delivery after being used.This failure increased the potential risk of not having essential emergency medications available when needed and increased the risk of drug diversion.During a medication storage inspection in the facility's east station medication room on 3/16/26 at 9:20 a.m. with Licensed Nurse 1 (LN 1), E Kit #082 was observed secured with a red plastic zip tie, indicating that the E Kit had been previously opened by the facility. In a concurrent interview and record review, LN 1 confirmed that the E Kit contained documentation showing it was used on nine occasions, with 3/8/25 noted as the first documented use by licensed nursing staff.During an interview on 3/18/26 at 3:20 p.m. with the Director of Nursing (DON), the DON stated the used E Kit should have been replaced with a new E…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were stored properly according to the facility's Policy and Procedure (P&P), when:1. An opened inhaler (used to administer medication by breathing in) in the medication cart was not correctly dated with an expiration date, and2. A labeled pharmaceutical bag was found behind the drawers in the back of a medication cart These failures placed the residents at risk for receiving expired or outdated medication and had the potential for medication error and drug diversion for the census of 152. Findings:1. During an inspection of medication cart 2 east station on [DATE] at 9:08 a.m., an open budesonide and formoterol inhaler (used to control and prevent symptoms of asthma and improve lung functions) had an open date (date the medication was removed from the protective foil pouch) of [DATE]. The instructions on the inhaler carton indicated, Discard within three months after removing from the foil pouch.During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food was prepared and served under sanitary conditions for 149 residents who received meals from the kitchen in a census of 152 when:1. Multiple dishes were stored upright, exposed to dust and splatter, and 2. Two of five roasts were thawed improperly.These findings increased the potential for food born illness.Findings:1.During an initial tour observation and concurrent interview on 3/16/26 at 8:08 a.m. with the Dietary Director (DD), eight stacks of multiple bowls, 11 decanter lids, 10 thermal lids available for food service were stored upright on the kitchen counter. The DD verified the observation and said, They should be stored face down to be protected from dust.A review of the FDA Food Code 2022, Section 4-903, indicated, Cleaned Equipment and Utensils . shall be stored . where they are not exposed to splash, dust, or other contamination; The guidance further indicated, (1) In a self-draining position that allows air drying; and (2) covered or inverted.2.During a subsequent observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-19 · tag F0910 — patternEnsure resident rooms meet each resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the rights for privacy and a dignified existence were respected for seven residents (Residents 31, 39, 66, 76, 130, 141, and 143) in a census of 152 when their curtains did not enclose their cubicles for privacy.This failure increased the potential for embarrassment during personal care and private visits for the residents.Findings: During multiple observations on 3/16/26 through 3/19/26, seven residents were observed with curtains which did not surround their beds for privacy. During a concurrent observation and interview on 3/16/26 at 9:21 a.m. with Certified Nurse's Assistant (CNA) 3, CNA 3 verified the curtains did not reach around the beds of Resident 66 and Resident 130's beds for privacy and said, They should be longer. During a concurrent observation and interview on 3/16/26 at 10:54 a.m. with CNA 4, CNA 4 verified Residents 76 and Resident 141's privacy curtains did not reach around their beds. During an interview on 3/16/26 at 11:08 a.m., the Director of Nursing (DON) was asked her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited beforedisputed · IDR2026-03-19 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 33 of 60 resident' rooms (Rooms 100, 102, 103, 104, 105, 106, 107, 108, 111, 204, 205, 206, 207, 208, 209, 210, 212, 300, 301, 302, 303, 304, 305, 306, 307, 310, 311, 408, 410, 411, 503, 505, and 517) met the minimum requirement of 80 square feet (sq. ft.) per resident.This failure had the potential to result in inadequate space for the provision of care for 100 residents.Findings:During a review of facility letter, dated 3/17/26, the letter indicated 33 rooms measure less than 80 sq. ft. per resident. The letter further indicated, Residents occupying these rooms have a reasonable amount of privacy, closet, and storage space. All rooms have a bedside table and bedside nightstand for their use. The residents are not restricted in their mobility with a wheelchair or with ambulation and have access to the use of their toilet. During an observation on 3/16/26 at 9:15 a.m. in room [ROOM NUMBER], staff was observed assisting a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to protect one of 35 sampled residents' (Resident 77) right to be free from physical and verbal abuse by another resident when Resident 79 cursed at Resident 77 and threw a water pitcher at Resident 77's head.This failure had the potential to cause physical and mental harm to Resident 77. Findings:Resident 77 was admitted to the facility in June of 2024 with diagnoses that included rectal cancer.A review of Resident 77's Minimum Data Set (MDS, a standardized assessment tool used in nursing homes), dated 2/13/26, indicated Resident 77 had a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident 77 was cognitively intact.Resident 79 was admitted to the facility in September of 2025 with diagnoses that included type 2 diabetes (disease where the body has poor blood sugar control). A review of Resident 79's MDS, dated [DATE], indicated Resident 79 had a BIMS score of 6 indicating Resident 79 had significant cognitive impairments.A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · Dcited before2026-03-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of abuse, for two of 35 sampled residents (Resident 77 and Resident 79), when an incident on 2/26/26 involving Resident 77 and Resident 79 was not reported to the Department.This failure had the potential to place Resident 77 at risk for continued abuse.Findings:A review of Resident 77's Progress Note (PN), dated 2/26/26, the PN indicated, Resident [Resident 77] had a verbal altercation with his roommate [Resident 79]. Per resident, his roommate threw water at him. Close contact of aggressive nature was alleged to have happened.During an interview on 3/17/26 at 8:31 a.m. with Resident 77, Resident 77 indicated that on 2/26/26, he was positioned in his wheelchair between his and Resident 79's bed. Resident 77 indicated he had asked Certified Nursing Assistant 7 (CNA 7) to open the curtains to the outside window and that is when Resident 79 became frustrated. Resident 77 then stated, He [Resident 79] threw a full water pitcher at me and yelled, 'Fxxx you. Goddamnit'.the water pitcher hit me on the right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain an accurate medical record for one of 35 sampled residents (Resident 157) when PICC (peripherally inserted central catheter, a long thin flexible tube inserted through a vein in the upper arm and into a large vein just above the heart used to deliver medications directly into the bloodstream) dressing changes and an administration of IV (intravenous) medication were not recorded in the resident's medical record.These failures resulted in an inaccurate medical record and had the potential for miscommunication among healthcare professional which could lead to inadequate care for Resident 157.Findings:Resident 157 was admitted to the facility in early 2026 with diagnoses which included a serious lung infection caused by a specific type of staph bacteria that is resistant to many common antibiotics.During a review of Resident 157's Order Summary Report [OSR], dated 3/2/26, the OSR indicated an order for PICC dressing changes every seven days and as needed.During an observation on 3/16/26 at 10:26 a.m. of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-19 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain three resident wheelchairs (Resident 80, Resident 130 and Resident 143) in a census of 152 in safe operating order when the armrests were damaged and unable to be sanitized.This failure placed the residents at risk for discomfort, skin tears, abrasions and infection.Findings: During observations on 3/16/26, three resident wheelchairs were found in disrepair when both armrests were found cracked, missing pieces of upholstery for Resident 80, Resident 130and Resident 143.During a concurrent observation and interview on 3/16/26 at 9:21 a.m. with Certified Nurses Assistant (CNA) 3, CNA 3 verified the wheelchair armrests used by Resident 130 was cracked and missing pieces of the upholstery and unable to be sanitized.During an observation and interview on 3/16/26 at 12:17 p.m. with the Director of Nurses (DON), the DON verified the wheelchair armrests of Residents 80 and Resident 143 were in disrepair, unable to be sanitized and said, Skin could get caught on the armrests when the cover is worn and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services were provided to meet professional standards of quality for one of three sampled residents (Resident 3) when Resident 3 had ongoing oxygen therapy without a physician's order. This failure had the potential to put Resident 1's health and safety at risk. Findings: A review of the admission Record indicated Resident 3 was admitted [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing). A review of Resident 3's Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) dated 1/16/25 indicated Resident 3 was cognitively intact with a score of 13 out of 15. A concurrent observation and interview was conducted on 3/28/25 at 10:40 a.m. inside Resident 3's room. Resident 3 was lying in bed with ongoing oxygen via nasal cannula (a small plastic tube,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper infection control practice for two of seven sampled residents (Resident 1 and Resident 2), when Licensed Nurse 1 (LN 1) did not sanitize (to clean or disinfect) a shared glucometer (device used to measure blood sugar levels using a test strip and drop of blood) in between use. This failure had the potential to spread infection among residents. Findings: A review of an admission record indicated Resident 1 was admitted to the facility in February 2025 with a diagnosis of diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). A review of Resident 1 ' s Order Summary Report, dated 3/3/25, indicated to check Resident 1 ' s blood sugar (BS) as needed for DM management. A review of an admission record indicated Resident 2 was admitted to the facility in January 2024 with a diagnosis of DM. A review of Resident 2 ' s Order Summary Report, dated 3/3/25, indicated to check Resident 2 ' s BS as needed for DM management. During an observation on 3/3/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2025-02-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1), received treatment and care in accordance with professional standards of practice when the comprehensive centered care plan was not followed. This failure had the potential to result in Resident 1 ' s gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) tube (G-tube) to be displaced during Activities of Daily Living ( (ADLs- routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves). Findings: During a review of Resident 1's face sheet (a document containing patient information), the face sheet indicated, Resident 1 was admitted to the facility July 2023 with multiple diagnoses which included dementia (a progressive state of decline in mental abilities). During a review of Resident 1 ' s Minimum Data Set (MDS- an assessment tool), dated 1/8/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare, store, serve, and distribute food in accordance with professional standards of food service safety when: 1. The ice machine was not clean; 2. Several various kitchenware in the clean and ready-to-use storage areas: a. Were stacked and stored wet b. Had food debris; 3. Various size of cooking pans, readily available for use, had dry and heavy black substance buildup and deep scratches on the cooking surfaces; 4. Improper dating for the opened packages of food items in dry storage, walk-in refrigerator, and walk-in freezer; 5. Improper storage and handling for the opened package food items in the walk-in refrigerator and walk-in freezer; 6. Produce that were not fresh and not discarded found in walk-in refrigerator; 7. Issues found in resident's food refrigeration unit located in east station: 1. Improper and inconsistent labeling and dating of food items 2. Partially eaten food items stored in the refrigerator 3. Food items were expired and not discarded 4. Frozen foods stored in refrigerator 5. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-06 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility did not maintain pharmacy services for a census of 154 when: 1. Expired glucagon [define] Emergency Medication [define] found in emergency supply kit (e-kit); 2. Twelve boxes of expired ear wax drops and 28 boxes of expired covid [define] test kits; 3. The medications for Random Resident (RR) was not discarded after discharge from the facility; and, 4. Narcotic medication [define] reconciliation did not match the electronic Medication Administration Record (eMAR) for Resident 81. This failure had the potential to cause inaccurate accountability of controlled medications and the potential to result in diversion of the residents' medication. 1. During medication storage observation and interview on 12/4/24 at 3:18 p.m. with Licensed Nurse 9 (LN 9) in Central Station Medication room, the LN 9 confirmed 1 Glucagon emergency kit with an expiration date of 4/30/2024. When LN 9 opened the e-kit, there were 3 glucagon 1 mg (milligrams, a unit of measurement) emergency medications with expired dates of 6/2024, 9/2024, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-06 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication administration error rate was less than five percent (%) when five medication errors occurred out of 31 opportunities during medication administration for two residents (Resident 3 and Resident 28) of six selected residents during medication pass, when: 1. Resident 28 did not receive insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) per physician orders; 2. Resident 28 did not receive the correct bowel care medication and dose per physician's order; 3. Resident 28 did not receive respiratory medication per physician order; and, 4. Resident 3 did not receive Vitamin D supplement as ordered. These failures resulted in medications not being given in accordance with the physician's orders and had the potential to affect the residents' clinical conditions. Findings: 1. During an observation on 12/4/24 at 6:48 a.m., Licensed Nurse 14 (LN 14) was observed taking a blood glucose level for Resident 28. The blood sugar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-06 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two residents (Resident 28 and Resident 56) were free of significant medication errors for a census of 154, when: 1. Insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) was not administered as ordered for Resident 28; and, 2. Resident 56 received five duplicate doses of Baclofen (a medication used to treat muscles spasms, cramping, and tightness in people with spinal cord injuries). These failures had the potential to compromise the health and safety of Resident 28 and Resident 56. Findings: 1. During an observation on 12/4/24 at 6:48 a.m., Licensed Nurse 14 (LN 14) was observed taking a blood glucose level for Resident 28. The blood sugar level was observed at 221. During a medication administration observation on 12/4/24 starting at 7:15 a.m. with LN 14, the LN 14 was observed administering 2 units of Humalog insulin (short-acting insulin). During a subsequent medication observation on 12/4/24 at 7:27 a.m., the LN 14 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-06 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food service personnel had skill sets to safely and effectively carry out the functions of the food and nutrition services when Dietary Aide (DA) 2 was unable to verbalize or demonstrate the procedure for cleaning and sanitizing food contact surfaces and was unable to verify the sanitizer concentration to ensure effective sanitation (cross refer to F812, #9). These failures had the potential to result in ineffective sanitation with potential to cause food borne illness in a high-risk population of 153 residents who consumed food from the facility kitchen. The census was 154. Findings: During an initial kitchen tour observation and concurrent interview on 12/3/24, at 9:23 a.m., DA 2 was observed using a rag from a red bucket (used as a standard of practice to contain sanitizer solution) to wipe a heavily soiled countertop with liquid and food particles on it. DA 2 verbalized the procedure for cleaning and sanitizing food contact surfaces, and DA 2 pointed to the red bucket and stated he used the rag…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-06 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the menu was followed for the therapeutic diet during lunch on 12/3/24 and 12/4/24 when: A. During a dining observation on 12/3/24: 1. Five residents (Resident 3, 13, 42, 114, and 126) with CCHO (consistent or controlled carbohydrate) diets (a diet for people who need to control their blood sugar or to manage diabetes) received one slice of bread instead of a 1/2 slice of bread. 2. Resident (RES) 42 with CCHO and Renal diet (diet to manage chronic kidney disease) received white rice instead of brown rice. B. During a meal service distribution on 12/4/24: 1. Four residents (Resident 82, 105, 129, and 142) with fortified diets (added calories and/or protein) did not get the fortified foods with their meals. 2. 21 residents (Resident 3, 13, 28, 29, 39, 49, 58, 67, 70, 87, 96, 103, 114, 115, 125, 126, 136, 150, 155, 311, and 360) with CCHO diets received one serving of dessert instead of a 1/2 serving of dessert. 3. Six residents (Resident 6, 37, 61, 67, 156, and 317) with mechanical soft texture diets (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper infection control was provided for eight residents (Resident 129, Resident 13, Resident 361, Resident 14, Resident 41, Resident 96, Resident 28, and Resident 16) for a census of 154 when: 1. Resident 129's nebulizer (a machine that delivers droplet medication into the lungs) mask and tubing were on the floor and the tubing was not labeled or dated; 2. Resident 13's nasal cannula (a medical device with two prongs that is connected to an oxygen source used to deliver supplemental oxygen directly into the nostrils) was undated and not properly stored when not in use; 3. Resident 361's BIPAP (bilevel positive airway pressure, a type of device that helps with breathing) machine was observed on the floor and BIPAP mask was not properly stored when not in use; 4. Resident 14's oxygen mask was undated and hanging on oxygen concentrator, and oxygen humidifier (a device that adds moisture to oxygen) was dated 6 months ago; 5. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-06 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that 45 resident rooms (104 to 109, 111, 203 to 210, 212, 214, 300 to 309, 400 to 409, 500, 503, 505, 507, 509, 511, 515, 517) met the required 80 square feet (sq ft) per resident. This failure had the potential to result in inadequate space for provision of care and a decrease in the quality of life for residents residing in these rooms. Findings: A review of the facility's Client Accommodation Analysis, dated 12/6/24 indicated: room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room [ROOM NUMBER] at 74.3 sq ft per resident room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were fully informed of the risks and benefits of medications for two of 33 sampled residents (Resident 147 and Resident 142) when: 1. The informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for Clozapine (medication used to treat Schizophrenia - a mental illness that is characterized by disturbances in thought) did not indicate the correct indication and target behavior for Resident 147; and, 2. There was no informed consent for the increase in the dose of Buspirone (medication used to treat anxiety) for Resident 142. These failures increased the potential for Resident 147 and Resident 142 to not be informed of the medications' risks and benefits and alternative options. Findings: 1. During a review of Resident 147's admission records, the records indicated Resident 147 was admitted in October 2024 with diagnoses that included Schizophrenia. Resident 147's Minimum Data Set (MDS, a federally mandated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a homelike environment for two of 33 sampled residents (Resident 142 and Resident 109) when: 1. Resident 142's bathroom was in disrepair; and 2. Resident 109's bedside table was chipped and peeled on the sides. These failures increased the potential to negatively impact Resident 142 and Resident 109's psychosocial well-being. Findings: 1. A review of the clinical record indicated Resident 142 was admitted with diagnoses including depression (condition that causes constant feeling of sadness and loss of interest) and anxiety disorder (a condition that causes excessive worry and fear that interferes with daily life). A concurrent observation and interview was conducted on 12/3/24 at 12:50 p.m. inside Resident 142's room. Resident 142 stated there was mold in the bathroom and the bathroom had been like that since she had been there. Inside the bathroom, the baseboard was coming off/torn (near the toilet bowl) with blackish discoloration on the bottom of the baseboard. There was brownish to blackish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect one of 33 sampled residents (Resident 311) from verbal abuse when Resident 312 expressed racial slurs to Resident 311. This failure resulted in Resident 311 feeling unsafe in his room and experiencing emotional distress. Findings: A review of Resident 311's admission Record indicated Resident 311 was admitted to the facility in November 2024 with multiple diagnoses including malignant neoplasm of prostate (prostate cancer), seizures, anxiety disorder (mental health disorder characterized by worry that interferes with daily life), and depression (mood disorder causing sadness and loss of interest in daily life). A review of Resident 311's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 12/2/24, indicated Resident 311 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 13 out of 15 that indicated Resident 311 was cognitively intact. A review of Resident 311's Progress Note, dated 12/3/24 at 6:42 a.m., indicated .Resident is requesting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop person-centered care plans timely, specific to medical, nursing, physical, mental, and psychosocial needs for two of 33 sampled residents (Resident 147 and Resident 361) when: 1. Care plan for Resident 147's use of antipsychotic (medication used to treat psychosis - a severe mental condition in which thought, and emotions are so affected that contact is lost with reality) was not developed timely upon starting Clozapine (medication used to treat Schizophrenia - a mental illness that is characterized by disturbances in thought); and, 2. There was no care plan developed for Resident 361's hard of hearing and use of hearing aid (a device worn in or behind ear designed to amplify sound for individuals who have difficulty hearing). These failures had the potential to result in Resident 147 and Resident 361 not maintaining the highest practicable well-being and preventing avoidable decline. Findings: 1. During a review of Resident 147's admission records, the records indicated Resident 147 was admitted in October 2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure services were provided to meet professional standards of quality for two residents (Resident 28 and Resident 116), for a census of 154, when: 1. Resident 28's insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) order was marked as given prior to administration; 2. The licensed staff did not dispose used lancets (small sharp objects used to take blood samples for blood sugar) in biohazard sharps containers; and 3. Resident 116's medication was left at bedside. These failures had the potential to put residents' health and safety at risk. Findings: 1. During observation on 12/4/24 at 6:48 a.m., Licensed Nurse 14 (LN 14) was observed taking a blood glucose level for Resident 28. The blood sugar level was observed at 221. During a medication administration observation on 12/4/24 starting at 7:15 a.m. with LN 14. LN 14 was observed administering 2 units of insulin to (Resident 28). During a subsequent medication observation on 12/4/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of 33 sampled residents (Resident 107) received vision services as ordered in a timely manner. This failure increased the potential for Resident 107 to experience further loss of vision. Findings: A review of the clinical record indicated Resident 107 was admitted with diagnoses including type 2 diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing). A Minimum Data Set (MDS- a federally mandated resident assessment tool) dated 11/10/24 indicated Resident 107 had vision impairment and he was cognitively intact. Further review of Resident 107's clinical records indicated the following physician orders: - an order dated 3/12/24 for Latanoprost ophthalmic solution 0.005% to instill 1 drop to left eye once a day for glaucoma (a condition where fluid builds up inside the eye causing increased pressure); - an order dated 5/20/24 for Brimonidine tartrate ophthalmic solution 0.2% to instill 1 drop to left eye three times a day for glaucoma; - an order dated 6/3/24 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care for pressure injuries (injury to skin and underlying tissue resulting from prolonged pressure on the skin) consistent with facility policy and professional standards for two of thirty-three sampled residents (Resident 311 and Resident 318), when: 1. Resident 311 developed pressure injury to sacrum (base of the spine) after admission to the facility; and 2. Resident 318 did not have an accurate skin assessment upon admission to the facility. These failures placed Resident 311 and 318 at increased risk for infection and health status decline. Findings: 1. A review of Resident 311's admission Record indicated Resident 311 was admitted to the facility in November 2024 with multiple diagnoses including malignant neoplasm of prostate (prostate cancer), malignant neoplasm of the bone (cancer in the bone), seizures, diabetes (too much sugar in the blood), and cord compression (compression of the spinal cord causing neurological…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 33 sampled residents (Resident 27) received services to maintain mobility of fingers and prevent further contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion). This failure increased the potential for Resident 27 to experience total loss of mobility on fingers and to negatively impact psychosocial well-being. Findings: A review of the clinical record indicated Resident 27 was admitted with diagnoses including unspecified osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). A Minimum Data Set (MDS- a federally mandated resident assessment tool) dated 10/29/24 indicated Resident 27 had moderate cognitive impairment and had functional limitation in range of motion (ROM) on her upper extremity. A review of Resident 27's care plan revised 8/5/24 indicated, Resident 27 had self-care performance deficit related to left side weakness, cognitive and physical function deficits, contractures to right hand, need extensive to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure two of 33 sampled residents (Resident 147 and Resident 30) was free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) when: 1. Resident 147's Clozapine (medication used to treat Schizophrenia - a mental illness that is characterized by disturbances in thought) was given without appropriate target behavior and side effects monitoring; and, 2. Resident 30 did not have adequate indication for the use of antipsychotic medication. These failures decreased the facility's potential to monitor Resident 147 for appropriate target behaviors and had the potential to result in increased risk and exposure to side effects associated with psychotropic medications for Resident 147 and Resident 30. Findings: 1. During a review of Resident 147's admission records, the records indicated Resident 147 was admitted in October 2024 with diagnosis that included Schizophrenia. Resident 147's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure services furnished by outside resources had written agreements when two out of 33 sampled residents' (Resident 41 and Resident 50) dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidneys have failed) services were provided without existing agreements with dialysis clinics. This failure had the potential to result in the lack of responsibility and accountability in the dialysis services received by Resident 41 and 50. Findings: 1a. During a review of Resident 41's admission records, the records indicated Resident 41 was admitted in May 2024 and readmitted in October 2024 with diagnoses that included chronic kidney disease and dependence on dialysis. Resident 41's Minimum Data Set (MDS, a federally mandated resident assessment tool) indicated Resident 41 had intact cognition. During a review of Resident 41's MDS Section O, dated 11/17/24, the MDS indicated Resident 41 was receiving dialysis while a resident in the facility. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-05 · tag F0660 — patternPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement an effective discharge planning process when Resident 1 was discharged home without proper arrangements for home health services to manage the wound and therapy services. This failure resulted in Resident 1 ' s not having wound care for over 8 days which had the risk potential for the wound to get infected and deteriorate in functional status due to therapy services not provided. Findings: A review of the admission record indicated the facility admitted Resident 1 in the fall of 2024 with multiple diagnoses which included aftercare for surgical wound that got separated and caused a life-threatening infection due to ruptured appendix (lower end of intestine). Resident 1 ' s medical history indicated that the resident had a recent colostomy (a surgical opening in which a piece of colon was removed and a new opening was created and a small pouch was attached to collect and remove waste material). A review of Resident 1 ' s clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) services, consistent with professional standards of practice, to meet the needs of one of three sampled residents (Resident 1), when: 1. Resident 1 missed scheduled dialysis appointments due to transportation issues, and 2. Resident 1's responsible party (RP) and physician were not informed about missed dialysis appointments. These failures increased Resident 1's risk of developing medical complications, including hospitalization and death. Findings: A review of an admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including end stage renal disease (ESRD-irreversible kidney failure) and dependence on renal dialysis. Resident 1 was discharged on 7/6/24 due to death. A review of Resident 1's Minimum Data Set (MDS; an assessment tool), dated 6/30/24, indicated Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure professional standards of quality were followed for one of three sampled residents (Resident 1), when the fluid restriction physician order was not followed. This failure had the potential to increase Resident 1's difficulties in breathing resulting in hospitalization. Findings: A review of the admission record indicated the facility admitted Resident 1 in 2022 with multiple diagnoses including chronic lung disorders. A review of Resident 1's clinical records contained a chest x-ray result dated 6/27/24 which indicated that the resident had pulmonary edema (a condition caused by too much fluid in the lungs making it difficult to breathe). A review of Resident 1's Order Summary Report, dated 6/28/24, indicated a physician order for fluid restriction of 1500 milliliters (ml, unit of measurement) a day. The physician directed nurses to total all fluids that the resident received every shift and added, Should not exceed 1500 total 24 hr [hour] fluid restriction. A review of the physician's progress notes, dated 7/2/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-03 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the five out of eight sampled residents' (Resident 1, Resident 3, Resident 4, Resident 5, and Resident 7) right to be free from mental and physical abuse by a resident (Resident 2) when: 1. The facility failed to reasonably investigate residents' complaints regarding Resident 2 to ensure their well-being and safety; and, 2. Resident 2 (with known history of wandering) went inside Resident 1 and Resident 4's room on 7/2/24, unsupervised, masturbated, and pooped on the floor. These failures resulted in Resident 1, Resident 3, Resident 5, and Resident 7 being scared, feeling unsafe, fearful, and experiencing emotional distress, and had the potential for Resident 1, Resident 3, Resident 4, Resident 5, and Resident 7 and all residents in the facility to experience physical and/or psychosocial harm. Findings: 1. A review of Resident 1's clinical record indicated Resident 1 was admitted November of 2018 and had diagnoses that included bipolar disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-03 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of abuse in accordance with section 1150B of the Act for one of eight sampled residents (Resident 1) when: 1. Resident 1 reported to nursing staff that she was slapped by Resident 2 on 4/9/24; and, 2. Resident 1 reported to the Assistant Director of Nursing (ADON) that Resident 2 (with known history of wandering) went inside Resident 1's room on 7/2/24, unsupervised, masturbated, and pooped on the floor. This failure had placed Resident 1 and other residents in the facility at risk for further abuse, and possible serious physical and/or psychosocial harm. Findings: 1. A review of Resident 1's clinical record indicated Resident 1 was admitted November of 2018 and had diagnoses that included bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration), major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy for four of seven sampled residents (Resident 1, Resident 3, Resident 5, and Resident 7) when the facility failed to ensure one of Resident 1's allegation of abuse and mistreatment was timely and thoroughly investigated. This failure to protect, investigate, and provide a safe environment caused Resident 1, Resident 3, Resident 5 and Resident 7 to feel emotionally unsafe, violated, and helpless. Not investigating and interviewing these other residents allowed the perpetrator (Resident 2) to have access to Resident 1, Resident 3, Resident 5 and Resident 7 and other vulnerable residents and allowed further abuse. Findings: A review of Resident 1's clinical record indicated Resident 1 was admitted November of 2018 and had diagnoses that included bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-11 · tag F0576 — isolatedEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure reasonable access to a telephone for one resident (Resident 1). This failure prevented Resident 1 from calling her significant other and from being contacted by the State Agency. Findings: A review of Resident 1's admission record indicated, Resident 1 was admitted in the summer of 2023 with diagnoses that included multiple sclerosis (a degenerative disease affecting the nervous system), paraplegia (inability to move the lower part of the body), and major depressive disorder (a mood disorder that causes a persistent feeling of sadness). During a concurrent observation and interview on 6/11/24 at 12:43 p.m. with Resident 1 in the resident's room, Resident 1 was observed without the facility's phone in the room and without a personal phone. Resident 1 confirmed not having a phone, and she expressed desire to call her significant other. Resident 1 agreed for the surveyor to place a test call to the facility and use the facility's cordless phone for her personal needs after it will be brought to her by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide accurate documentation of Activities of Daily Living (ADL) services provided for one of three sampled residents (Resident 1), when Resident 1's clinical record did not reflect Resident 1 was offered bathing services according to facility's protocol. This failure had the potential for Resident 1 to not receive bathing services per facility protocol resulting in missed skin change evaluations and loss of dignity. Findings: A review of Resident 1's admission Record indicated she was admitted to the facility in January 2022 with multiple diagnoses including diabetes (too much sugar in the blood), post traumatic stress disorder (mental health condition triggered by a traumatic event), and schizoaffective disorder, bipolar type (mental health condition combining symptoms of schizophrenia and mood disorder). A review of Resident 1's Minimum Data Set (MDS- an assessment tool), Section C, dated 3/29/24, indicated Resident 1 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 12…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident 1) was treated with respect and dignity when facility staff was on the phone while providing care, for a census of 145. This failure had the potential for Resident 1 not to receive care based on her needs and preferences. Findings: A review of the clinical record indicated Resident 1 was admitted end of March 2024 with diagnoses including aftercare following joint replacement surgery. The Minimum Data Set (MDS, an assessment tool), dated 4/3/24, indicated Resident 1 was cognitively intact, required partial or moderate assistance with toileting hygiene and frequently incontinent of urine and stool. Further review of Resident 1's care plan dated 3/28/24 indicated, .[Resident 1] has actual for ADL[activities of daily living, tasks related to personal care and includes toilet use]/mobility decline and requires assistance related to recent hospitalization, recent surgery . The inteventions included, Encourage to use call light…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-22 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure effective pain management was provided for one of three sampled residents (Resident 1) who was admitted to Hospice (specialized care that provides physical comfort, and quality of life for patients with a terminal illness and approaching the end of life) when the facility's licensed staff did not administer the right dose of pain medication as ordered by the physician. This failure had the potential for Resident 1 to endure pain and suffering as a result of poor pain management. Findings: A review of Resident 1's clinical record indicated, she was readmitted to the facility late 2023 with multiple diagnoses that included cerebral infarction due to unspecified occlusion or stenosis of unspecified cerebral artery (blood vessel in the brain is blocked or narrowed, causing lack of blood flow to a part of the brain). A review of Resident 1's care plan initiated 11/15/23, indicated, admitted to Hospice under [Name of hospice] Hospice with DX[Diagnosis] CVA [Cerebral Vascular Accident] .Interventions .Monitor for c/o…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, an assessment tool used to guide care) for one of three sampled residents (Resident 1) accurately reflected Resident 1's Physician's Order for Life Sustaining Treatment (POLST) when her MDS Section S RESIDENT ASSESSMENT AND CARE SCREENING was not accurately documented. This failure had the potential to result in Resident 1 receiving interventions that were contrary to her own choices. Findings: A review of Resident 1's clinical record indicated, she was readmitted to the facility late 2023 with multiple diagnoses that included cerebral infarction due to unspecified occlusion or stenosis of unspecified cerebral artery (blood vessel in the brain is blocked or narrowed, causing lack of blood flow to a part of the brain). A review of Resident 1's POLST dated, [DATE] indicated the following: Section A Cardiopulmonary Resuscitation Section (CPR, emergency procedure that combines chest compressions and artificial ventilation)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a comprehensive, person-centered care plan (a detailed approach outlining resident's concerns and needs) for one of three sampled residents (Resident 1), when she fell, and no actual fall care plan was developed or prior care plans revised to include new interventions to prevent further falls. This failure increased the risks for Resident 1 to have recurrent falls and injuries when preventative interventions were not revised. Findings: A review of the 'admission Record ' indicated Resident 1 was admitted to the facility in 2023 with multiple diagnoses which included generalized muscle weakness, unsteadiness on feet, and lack of coordination. A review of Resident 1's 'Fall Risk Assessment,' dated 1/18/23, listed resident's risk factors and indicated that the resident was at high risk for falls. A review of Resident 1's clinical records indicated the resident had an 'At risk for falls' or injury care plan initiated on 4/13/23. The care plan interventions were not revised or updated since 4/13/23. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility failed to ensure the resident's right to personal privacy and confidentiality of his or her personal medical information when meal tray tickets were thrown into the general trash and dumpsters. This had the potential of compromising resident privacy for the 150 residents eating facility prepared meals. Findings: During the initial kitchen tour on 1/22/24 at 10:22 a.m., a Dietary Aide (DA) demonstrated dish washing. As he removed the used trays from the meal carts, he threw the tray tickets into the garbage can. The Dietary Manager (DM) confirmed the tray tickets in the trash can. During a concurrent review of the tray tickets, they were observed to contain information such as the resident's name, date, room number, diet order (which may correlate to medical diagnosis), special orders such as adaptive equipment, food likes/dislikes, and food allergies. Review of facility provided policy titled Confidentiality of Information and Personal Privacy (Med-Pass Inc., 2001) indicated that Our facility will protect and safeguard resident confidentiality and personal privacy.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for two out of 33 sampled residents (Resident 96 and Resident 52) when: 1. Resident 96's Activities of Daily Living (ADLs- normal daily functions required to meet basic needs) care plan was not developed; and, 2. Resident 52's care plan intervention did not accurately reflect Resident 52's physician's order for oxygen therapy. These failures placed Resident 96 and Resident 52 at risk to not meet their medical, physical, and psychosocial needs. Findings: 1. A review of Resident 96's clinical record indicated Resident 96 was originally admitted August of 2023 and had diagnoses that included need for assistance with personal care, and hemiplegia (complete loss of the ability to move one side of the body) and hemiparesis (partial weakness of one side of the body) following nontraumatic intracerebral hemorrhage (a condition where a pool of blood is formed within the brain causing structural, biochemical or electrical abnormalities in the brain, spinal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide respiratory care consistent with the facility policy and procedure for three of 33 sampled residents when: 1. Resident 14 received oxygen therapy without humidifier and the resident's BiPAP (a device supplies pressurized air into the lungs through a mask or nasal plugs) was placed on the bedside table unbagged and undated, and 2. Resident 52 and Resident 107's physician's orders for oxygen therapy were not followed. These failures placed Resident 14 at risk for respiratory infection and increased potential for ineffective respiratory therapy for Resident 52 and Resident 107. Findings: 1. Resident 14 was a long-term resident at the facility with diagnoses that included lung disease and sleep disorder. During the Initial Tour on 1/22/24 starting at 9:30 a.m., Resident 14 was sitting on her bed receiving supplemental oxygen via nasal cannula (a plastic tubing that delivers the oxygen from the concentrator to the nostrils). The oxygen concentrator was in operation with the oxygen flow rate set at 4 liters…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to meet food storage and service practices that meet professional standards for food service safety when: 1) Kitchen staff did not consistently use hair and beard guards while in the kitchen, 2) Dry storage did not have a thermometer and temperature monitoring system, 3) Dry storage floors found with black markings, rust stains and holes in the linoleum, 4) Food not consistently closed and covered after opening, 5) Ice build-up found on freezer ceiling and floor as well as thick condensation making visibility poor, 6) Wet pans and bowls in ready to use area, 7) Equipment not replaced when no longer meeting safe standards, 8) Food particles and debris found on kitchen equipment, 9) Dumpsters found with lids left open, overflowing, and trash around base, 10) Resident refrigerator without freezer log system for monitoring temperature and food safety. These issues had the potential of leading to food borne illness for the 149 out of 150 residents eating facility prepared foods. Findings: 1) During the initial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow and maintain an effective infection prevention and control program for a census of 151 residents when: 1. Two facility staff entered a droplet isolation precaution room (an isolation precaution implemented when a patient infected with a pathogen which is transmittable through air droplets by coughing, sneezing, talking, and close contact with an infected patient's breathing) without using all the required personal protective equipment (PPE); 2. Resident 3's incentive spirometer (a hand-held exercise equipment for the lungs that helps people to take slow, deep breath) was left on top of Resident 3's bedside drawer with no cover, and was not labeled with a resident identifier and the date it was initially used; 3. Resident 52's incentive spirometer was not stored properly; 4. Resident 17's urinal (a hand-held bottle for urination) was not labeled with a resident identifier and the date it was initially used; and, 5. Resident 107's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure that 44 resident rooms (104-109, 111, 203-210, 212, 214, 300-309, 400-409, 500, 503, 505, 507, 509, 511, 515, and 517) met the required 80 square feet (sq ft) per resident when the following rooms were measured as: room [ROOM NUMBER] at 70.5 sq ft per resident room [ROOM NUMBER] at 73 sq ft per resident room [ROOM NUMBER] at 71.9 sq ft per resident room [ROOM NUMBER] at 73.5 sq ft per resident room [ROOM NUMBER] at 74.1 sq ft per resident room [ROOM NUMBER] at 73.5 sq ft per resident room [ROOM NUMBER] at 73.5 sq ft per resident room [ROOM NUMBER] at 73.4 sq ft per resident room [ROOM NUMBER] at 73.2 sq ft per resident room [ROOM NUMBER] at 73.2 sq ft per resident room [ROOM NUMBER] at 73.2 sq ft per resident room [ROOM NUMBER] at 72.8 sq ft per resident room [ROOM NUMBER] at 70 sq ft per resident room [ROOM NUMBER] at 73.2 sq ft per resident room [ROOM NUMBER] at 70.2 sq ft per resident room [ROOM NUMBER] at 69.4 sq ft per resident room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to protect one of 33 sampled residents (Resident 121's) dignity when the resident's urinary catheter drainage bag with an indwelling urinary catheter was not covered with a privacy bag. This failure resulted in Resident 121's urinary bag to be exposed and visible from the hallway and placed the resident at risk for feeling an involuntary loss of his dignity. Findings: Resident 121 was admitted to the facility in the Summer of 2023 with diagnoses that included prostate cancer and history of urinary tract infection. During the Initial Tour on 1/22/24 starting at 9:12 a.m., Resident 121 was lying in bed in a shared bedroom. The door to the room was wide open from the hallway and Resident 121 was noted to have the urinary catheter drainage bag attached to the right side of his bed facing towards the hall. The urinary drainage bag did not have a privacy cover and was visible from the hallway. Upon a closer observation, there was about 200 ml of bright red bloody urine collected in the drainage bag. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences for one of 33 sampled residents (Resident 30) when Resident 30's bed and bedside drawer was re-arranged without Resident 30's permission. This failure resulted in Resident 30 experiencing emotional distress, irritation, and hindered Resident 30's ability to transfer from his wheelchair to his bed. Findings: A review of Resident 30's clinical record indicated Resident 30 was originally admitted September of 2021 and had diagnoses that included hemiplegia (complete loss of the ability to move one side of the body) and hemiparesis (partial weakness of one side of the body) following cerebral infarction (damage to a part in the brain due to a disrupted blood flow) affecting left non-dominant side, muscle weakness, and major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life). A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two out of 33 sampled residents (Resident 96 and Resident 52) were assisted with nail care as part of their Activities of Daily Living (ADLs- normal daily functions required to meet basic needs) when Resident 96 and Resident 52 had fingernails that were long and with blackish substance underneath the fingernails. These failures had the potential for Resident 96 and Resident 52 to sustain injury and/or for the residents to acquire an infection. Findings: 1a. A review of Resident 96's clinical record indicated Resident 96 was originally admitted August of 2023 and had diagnoses that included the need for assistance with personal care, and hemiplegia (complete loss of the ability to move one side of the body) and hemiparesis (partial weakness of one side of the body) following nontraumatic intracerebral hemorrhage (a condition where a pool of blood is formed within the brain causing structural, biochemical or electrical abnormalities in the brain, spinal cord, or other nerves) affecting right dominant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure two of 33 sampled residents (Resident 80 and Resident 103) received enteral feeding (tube feeding) consistent with the facility's policy and procedure and the resident's care plan when: 1. Resident 80's medical record had no documented evidence for enteral tube feeding assessments prior to nutrition formula and/or medication administration, and 2. Resident 103 had no I&O (Intake & Output) summary and evaluation in the medical records. These failures placed Resident 80 at risk for complications related to tube feeding such as aspiration pneumonia and increased the potential for Resident 103's fluid imbalance to go unnoted. 1. Resident 80 was admitted to the facility in the Summer of 2023 with diagnoses that included cognitive impairment and had PEG tube (percutaneous endoscopic gastronomy tube; G-tube, surgically inserted feeding tube through the abdominal wall into the stomach) for administration of food, fluids, and medication. Review of Resident 80's MDS (Minimum Data Set, an assessment tool) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurately documented clinical records for one out of 33 sampled residents (Resident 96) when Resident 96's clinical record did not accurately reflect Resident 96's advance directive (legal documents that provide instructions for medical care, recognized under State law, relating to the provision of health care when the individual is incapacitated or in the event of a medical emergency). This failure placed Resident 96's advance medical related wishes and directives at risk to not be followed in an emergency. Findings: A review of Resident 96's clinical record indicated Resident 96 was originally admitted August of 2023 and had diagnoses that included need for assistance with personal care, and hemiplegia (complete loss of the ability to move one side of the body) and hemiparesis (partial weakness of one side of the body) following nontraumatic intracerebral hemorrhage (a condition where a pool of blood is formed within the brain causing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure one of three sampled residents (Resident 1) received treatment and care in accordance with professional standards of practice when Resident 1's temperature and blood glucose level were not assessed upon Resident 1's change in condition. This failure had the potential to delay interventions for Resident 1's life-threatening symptoms when the Resident was hypoglycemic (low blood glucose) and hypothermic (low temperature) upon arrival to the Emergency Department (ED). Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses that included sepsis (life threatening complication of an infection as it moves throughout the body), diabetes mellitus (high blood sugar) and chronic obstructive pulmonary disease (COPD-lung disease that block airflow and make difficulty to breathe). A review of Resident 1's Minimum Data Set (MDS-an assessment tool) dated 11/20/23, described Resident 1 as having clear speech, able to make herself understood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement policies and procedures for ensuring the reporting of an allegation of abuse for one of four sampled residents (Resident 1) when Resident 1's allegation of mishandled bowel care by Licensed Nurse (LN) 4 was not reported to the State Survey Agency/California Department of Public Health (CDPH), to the State Ombudsman, and to the law enforcement officials within two hours. This failure placed Resident 1 and other residents in the facility at risk for further mishandled bowel care, and possible serious physical and/or psychosocial harm. Findings: A review of Resident 1's clinical record indicated Resident 1 was admitted on [DATE], and had diagnoses that included encounter for other orthopedic aftercare (a care provided after a surgery that involves bones, muscles, and joints) and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest that can interfere with daily life). A review of Resident 1's progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$33,586 in federal fines across 2 penalties.
- $19,949 — penalty dated 2025-02-21
- $13,637 — penalty dated 2024-12-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.9 | +0.1 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CAPITAL SNF HOLDING COMPANY, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/30/2023 |
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 06/30/2023 |
| SANDHU, HARKESH | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 10/16/2022 |
| CORBIN, RILEY | Individual | W-2 MANAGING EMPLOYEE | — | since 10/02/2023 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055855. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.