University Care Center
5602 University Ave, San Diego, CA 92105 · For profit - Corporation · 87 certified beds · (619) 583-1993 Medicare & Medicaid certified
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.1% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.1% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.7% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.3% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 2.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.3% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.3% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.0% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 3.9% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 86.5% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 16.0% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 10.0% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.78 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.97 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 260 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 75.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 133 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.83 therapist hours per resident per day in 2026Q1 — more than 95% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.7%CMS range 56.0–67.6 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 9.0–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 75.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 49.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.5%CMS range 3.3–7.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.19 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 87 beds and averages 79.5 residents a day — about 91% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.73 hrs/resident/day on weekends vs 4.17 on weekdays — 10% thinner on weekends. RN hours go from 0.52 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 10 most serious are shown; the remaining 32 are one tap away and print in full.
- Potential for harm · Dcited before2025-08-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice for one of three sampled residents (Resident 1), when Licensed Nurses (LNs) did not follow their policy and procedure related to medication administration. This failure had the potential for medication error.Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included hypothyroidism (when thyroid gland doesn't make and release enough hormone into the bloodstream). A review of Resident 1's history and physical dated 12/2/24, indicated Resident 1 had the capacity to make decisions. During an interview with Resident 1 in his room on 8/4/25, at 11:58 A.M., Resident 1 stated he did not receive his morning medications on time on 7/31/25. Resident 1 stated he asked LN 1 what happened to his medications. Resident 1 stated he observed LN 1 checked the medication administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation , interview and record review, the facility failed to ensure clean and used utensils were separated during a preparation of pureed meals. This failure had the potential to affect the health and safety of all residents. An observation on 5/5/25 at 10:30 A.M., was conducted with the [NAME] (CK) and the registered dietician (RD). The CK was observed preparing a pureed meal for 9 residents in the facility. The CK placed 20 pieces of tortillas and 3 cups of turkey meat in a chicken broth and placed them in a blender. The CK used a large mixing spoon to mix the tortillas and the turkey meat in the blender. The CK stated she wanted to make sure that the mixture was smooth and was free of lumps after blending the ingredients together. Then the CK placed the large mixing spoon in a tray of clean mixing spoons and colored scoops together. An interview on 5/5/25 at 11 A.M., with the CK was conducted. The CK stated she was nervous, and it was her first survey to be watched . The CK stated it was important not to mixed used and clean utensils to prevent possible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-07 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete Physician Orders for Life Sustaining Treatment (POLST - a medical form to communicate a resident's end of life wishes) for three of 18 residents (4,128, 129) reviewed for complete and accurate medical records. This failure did not provide an accurate representation of the care provided and had the potential to cause confusion amongst care providers. Findings: 1. Resident 4 was re-admitted on [DATE] to the facility with diagnoses to include dementia (type of memory loss), muscle weakness and adult failure to thrive according to the Admisison Record. 2. Resident 128 was admitted on [DATE] to the facility with diagnoses to include hemiplegia and hemiparesis following cerebral infarction (paralysis and weakness following a stroke) according to the Admisison Record. 3. Resident 129 was admitted to 4/6/25 to the facility with diagnoses to include bacteremia (presence of bacteria in the blood), diabetes type 2, endocarditis (a serious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure infection control practices were implemented when: 1. Clean linens were mixed with packages that were transported from outside facility 2. Trash cans were inside the clean linen closets 3. Dusty and debris on the floor of the clean linen closets 4. A licensed nurse (LN 21) did not wear an isolation gown while administering medications to a resident (1) with a gastrostomy tube (GT-feeding tube inserted through the belly to bring nutrition and medications directly to the stomach). These failures had the potential to spread infections. Findings: 1. On 5/7/25 at 8:28 A.M., a concurrent observation and interview were conducted with the Director of Environmental Services (DES) and Infection Preventionist Nurse (IP). The closet was observed with clean linens in contact with packages. The DES stated facility have outside company doing their laundry. The DES stated the outside company transported clean linens packaged in plastic bags. The IP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure services to meet professional standards for two of 18 sampled residents when: 1.Resident 129's PICC line (peripherally inserted central catheter- a thin tube placed in the vein of the upper arm and threaded towards the heart to deliver medications directly to the blood stream) 2. a gastrostomy tube (GT-tube inserted through the belly to bring nutrition and medications directly to the stomach) placement was not checked before medication administration for one resident (1). This failure had the potential for complications related to intravenous (IV - method of delivering medications directly into the bloodstream through a vein) therapy and causing complications related to GT health. Findings: 1. A review of the facility's admission record, Resident 129 was admitted to the facility on [DATE] with diagnoses to include bacteremia (presence of bacteria in the blood), diabetes type 2, endocarditis (a serious infection of the heart's inner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to consistently provide pressure ulcer preventative measures to one resident (178) when, Resident 178 was not turned every two hours. This failure had the potential for Resident 178 to develop pressure ulcers or skin breakdowns. Findings: A review of Resident 178's admission Record indicated that Resident 178 was admitted to the facility on [DATE] with diagnoses that included Acute Respiratory Failure with Hypoxia (a condition wherein the lungs cannot adequately transfer oxygen to the blood ) and Dysphagia( difficulty swallowing food and liquids). During the initial tour on 5/4/25 at 9:15 A.M., was conducted with Resident 178. Resident 178 was observed lying on his back with his head of bed elevated. Resident 178 had his oxygen on at 2 liters per minute and his tube feedings being infused. During an observation on 5/5/25 at 8:20 A.M., Resident 178 was lying in bed on his back with the head of his bed elevated. During an observation on 5/4/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-07 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation , interview and record review, the facility failed to ensure a tube feeding formula was labeled for one resident (178) reviewed for Parenteral Nutrition. This failure had the potential to affect Resident 178 health conditions and decline. Findings: A review of Resident 178's admission Record indicated that Resident 178 was admitted to the facility on with 4/15/2025 with diagnoses that include Dysphagia (difficulty swallowing food and liquids) and Aphasia (a language disorder that affects a person's ability to communicate). During the initial tour on 5/4/25 at 9:15 A.M., an observation was conducted. Resident 178 had a gastrostomy feeding tube (a tube inserted through the stomach) with formula of Fiber source HN at 65 ml per hour with water running at 20 ml per hour per the feeding pump machine. Resident 178's feeding tube formula was not labeled . An interview on 5/4/25 at 9:32 A.M., with Licensed Nurse (LN) 2 was conducted. LN 2 stated she worked per diem for the facility and was not aware of the tube feeding formula not labeled. LN 2 stated it was important to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a care plan (detailed plan with information about a patient's treatment, goal, and interventions) related to medication administration for one of three sampled residents (Resident 1). This failure had the potential to not meet the goals of treatment and needs of Resident 1. Findings: On 1/28/25 at 1:57 P.M., an unannounced onsite to the facility was conducted related to a complaint on Nursing Services. Resident 1 was admitted to the facility on [DATE], with diagnoses which included hypothyroidism (underactive thyroid gland), per the facility's admission Record. On 1/28/25, a review of Resident 1's physician order dated 12/19/24 indicated the following order: - Levothyroxine 1 tablet at 6 AM. On 1/28/25, a review of Resident 1's care plan related to levothyroxine administration indicated one of the interventions was to administer medication as ordered. On 1/28/25 at 3:15 P.M., a joint review of Resident 1's medication administration record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Licensed Nurses (LNs) failed to administer Levothyroxine (a medicine used to treat an underactive thyroid gland [hypothyroidism]) within the time frame as ordered by the physician for Resident 1. This failure had the potential to negatively affect Resident 1's absorption of the medication and had the potential for ineffective medication. Findings: On 1/28/25 at 1:57 P.M., an unannounced onsite to the facility was conducted related to a complaint on Nursing Services. Resident 1 was admitted to the facility on [DATE], with diagnoses which included hypothyroidism, per the facility's admission Record. On 1/28/25, a review of Resident 1's physician order dated 12/19/24, indicated the following order: - Levothyroxine 1 tablet at 6 AM. On 1/28/25 at 3:15 P.M., a joint review of Resident 1's medication administration record (MAR, used to document medications taken by each patient) and an interview with Licensed Nurse (LN) 1 was conducted. The MAR for 12/20/24 through 1/1/25 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a Certified Nursing Assistant (CNA) and a Licensed Nurse (LN) provided by an agency (a company that supplies staff) had the necessary competency to document care during their shift. As a result, CNA 1 did not document any care provided for Resident 1, sampled for death, and LN 1 documented medications were given late. Additionally, no change of condition documentation and physician notification were done regarding abnormal laboratory results, and no follow-up social services notes were documented for Resident 1's roommate who was in the room when he died. The facility was not able to provide requested evidence of the events prior to Resident 1's death in the facility. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included congestive heart failure (a chronic condition that occurs when the heart can't pump enough blood to meet the body's needs), diabetes mellitus type two (a chronic disease that occurs when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 32 citations
- Potential for harm · Dcited before2024-11-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent an accumulation of old food and beverage items at the bedside of one resident, Resident 2, sampled for infection prevention. The facility also failed to provide regular showers or bed baths and clean clothing to Resident 2 who had open sores on his arms and face. As a result, Resident 2 was at risk for foodborne illness and infection of his open wounds. Findings: Resident 2 was admitted to the facility on [DATE] with diagnoses that included depression (a mental health condition that involves a persistent feeling of sadness), severe protein-calorie malnutrition (a condition that occurs when the body doesn't get enough protein, calories and other nutrients), mood disorder (a mental health condition that involves persistent changes in a person's emotional state), malignant neoplasm of bronchus and lung (a type of tumor in the lower airways and lung), and homelessness. On 11 /13/24 an unannounced visit was made to the facility. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide documented evidences that the maintenance department was proactive in documenting weekly maintence checks for room and facility temperatures during extreme temperature changes. As a result, the facility was unable to show documented evidence the facility and room temperatures were safe and comfortable over the past year. Findings: On 6/27/24, an unannounced visit was made to the facility, regarding a complaint of the buildings' air conditioner not functioning in the east hallway. On 6/27/24 at 1:25 P.M., an observation was conducted of the east hallway which consisted of resident rooms 10-29. All the rooms had one or more fans in them, and a small air conditioner unit was in one room. Seven ceiling fans ran the length of the hallway and were all functioning. On 6/27/24 at 1:28 P.M., an interview was conducted with Resident 3. Resident 3 stated her room was hot and had been like that for, Several days. Resident 3 stated she was told the air conditioner was broken and they were waiting for a part to fix…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on an interview and record review, the facility failed to ensure that pressure injuries (also known as pressure ulcers or bed sores, which are areas of skin and tissue damage caused by prolonged or intense pressure) were documented in the medical record every week per the facility's policy for one of three sampled residents (Resident 1). As a result, Resident 1's progression or deterioration of the pressure injury could not be accurately assessed. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses which included hemiplegia (paralysis of one side of the body), per the facility's admission Record. A review of Resident 1's medical record was conducted. Per the Progress Notes dated 3/22/24, Licensed Nurse (LN) 1 documented that Resident 1 had a stage 1 (no skin break) pressure injury to the sacral (tailbone) area and was red. Per the undated Plan of Care, under Focus (Problem Area), Resident 1 had impaired skin integrity related to a stage 1 reddened sacral area. One intervention was to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure dignity was provided to the residents when a staff member did not knock or announce herself before entering two residents' rooms (Resident 1 and unsampled residents). This failure had the potential to make residents feel disrespected and may have resulted in diminished quality of life and lower self-esteem. Findings: On 3/14/24, an unannounced onsite was conducted to the facility related to a complaint of resident abuse. a. Resident 1 was readmitted to the facility on [DATE] with diagnoses which included dementia (loss of cognitive function like thinking, remembering, and reasoning) with psychotic (loss of contact with reality) disturbance, per the facility ' s admission Record. A review of Resident 1 ' s minimum data set (MDS, an assessment tool), dated 2/16/24, indicated Resident 1 ' s brief interview for mental status (BIMS, ability to recall) score was six, which indicated Resident 1 ' s cognitive function was severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the plan of care for monitoring a recently placed suprapubic catheter (a surgically inserted flexible tube that drains urine from the bladder into an external drainage bag), for one of three residents (Resident 1), reviewed for comprehensive care plans and following the physician ' s order. As a result, there was the potential for Resident 1 ' s suprapubic catheter to develop an infection or become dislodged when unmonitored routinely by staff. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses which included cancer of the prostate, per the facility ' s admission Record. On 11/27/23, Resident 1 ' s clinical record was reviewed: According to the admission Minimum Data Set (a clinical assessment tool) Resident 1 had a cognitive score of 15, indicating cognition was intact. According to the facility ' s Progress Note dated, 11/15/23 at 11:39 A.M., Resident 1 returned to the facility following an outpatient surgery of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pain relief in a reasonable amount of time, following a recently placed suprapubic catheter (a surgically inserted flexible tube that drains urine from the bladder into an external drainage bag), for one of three residents (Resident 1), reviewed for pain management. As a result, Resident 1 had no pain relief for 6.5 hours, delaying his comfort and healing process. Findings: On 11/27/23 an unannounced visit was made to the facility regarding a complaint which involved pain management. Resident 1 was admitted to the facility on [DATE], with diagnoses which included cancer of the prostate, per the facility ' s admission Record. On 11/27/23, Resident 1 ' s clinical record was reviewed: According to the admission Minimum Data Set (a clinical assessment tool) Resident 1 had a cognitive score of 15, indicating cognition was intact. According to the facility ' s Progress Note dated, 11/15/23 at 11:39 A.M., Resident 1 returned to the facility following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a care plan related to skin integrity for one of one resident with a rash (Resident 2). Failure to develop a care plan related to skin integrity had the potential for residents to not receive appropriate care and treatment. Findings: Resident 2 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes mellitus with hyperglycemia (too much sugar circulating in the blood) according to the facility ' s admission Record. During an interview on 10/17/23, at 1:10 P.M with LN 1, LN 1 stated Resident 2 had a treatment order for a medication to be applied on Resident 2 ' s left under breast. LN 1 stated the treatment was started two days ago. During an interview on 10/17/23, at 1:15 P.M. with Resident 2, Resident 2 stated both under breast areas were sore because of a rash. A review of Resident 2 ' s physician ' s order titled Order Summary Report, dated 10/17/23, the physician ' s order indicated, .Nystatin External…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate respiratory (relating to breathing) care and services were given to four residents when: 1. The physician's order for oxygen therapy was not followed for three residents. (Resident 3, Resident 4, and Resident 6) 2. There was no Oxygen in use sign on the doors for two residents (Resident 2 and Resident 4) and, 3. A resident ' s BIPAP (machine used as breathing support and administered through a face mask or nasal mask) nasal mask was exposed and not stored correctly. In addition, staff did not know when and how to clean the BIPAP ' s tubing and nasal mask. (Resident 2) This failure had the potential for residents to have further respiratory problems, and infection from an unclean respiratory equipment. In addition, residents, staff, and visitors were not aware of the safety risk regarding the use of oxygen in residents ' rooms. Findings: 1. Resident 3 was admitted to the facility on [DATE] with the diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-11 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide behavioral health care and services for two residents when: (Resident 1 and Resident 3) 1. Residents 1 and 3 both had a history of substance abuse were not referred to an addiction treatment program or for drug counseling services, 2. Residents 1 and 3 did not have a specific resident centered care plans (an approach to care that places a patient's needs and desires first) regarding substance abuse interventions. As a result, Resident 1 was transferred to the hospital and was diagnosed with Fentanyl (a highly addictive pain medication) overdose, and an unknown white powdery substance was found in Resident 3's room. Findings: 1. Resident 1 was admitted to the facility on [DATE] with diagnoses including psychoactive substance (drugs that affect the brain) abuse according to the facility's admission Record. During an interview on 9/1/23, at 10:18 A.M., with the Minimum Data Set (MDS-an assessment tool) nurse, the MDS nurse stated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident (Resident 1) was kept safe from injury when Resident 1 walked to the bathroom unsupervised. As a result, Resident 1 fell and sustained a left hip fracture (break in a bone). Findings: Resident 1 was admitted to the facility on [DATE] with diagnosis of generalized muscle weakness and history of falling. Resident 1's admission assessment, dated 6/5/23, indicated Resident 1 had fallen within the month prior to admission. Resident 1's brief interview for mental status (BIMS, an assessment tool) indicated Resident 1 had a mild cognitive impairment with a score of 12. A record review of the facility's fall report document ndicated Resident 1 had an unwitnessed fall and was found on the floor on 6/16/23 at 5:15 P.M. On 7/13/23 at 1:17 P.M., an observation of call light response was conducted in the facilities North Hallway. A call light for room [ROOM NUMBER] went on at 1:20 P.M. A staff member was observed responding to the call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-17 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident 14 was admitted to the facility on [DATE] with diagnoses of dysphagia (difficulty swallowing foods or liquids) and dementia (a disease that affects the brain's ability to think, remember and reason) per the facility's admission Record. A review of Resident 14's nutritional risk assessment on admission, dated 10/10/22, indicated Resident 14 had chewing and swallowing problems and was at high risk for aspiration (when food or liquid enters the airway and lungs). A review of Resident 14's speech therapy evaluation (STE), dated 10/10/22 indicated the resident wore dentures. A review of Resident 14's diet orders, dated 2/17/23, indicated Resident 14 had was on a regular diet, mechanical soft (easy to chew) with ground meat texture and thickened liquids. On 2/16/23 at 11:37 A.M., an observation and interview with Resident 14 was conducted in her room. Resident 14 stated she was served fried eggs and potatoes for breakfast. Resident 14 stated she had difficulty chewing the potatoes and had to suck the soft…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-17 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe provision of pharmacy services to meet the needs of the residents by failing to: 1. Remove a discontinued medication from the medication cart for a discharged resident in a timely manner; 2. Label with the time and date of activation (contact between previously separated diluent and medication) of the Mini Bag Plus - piperacillin/tazobactam (antibiotic for injection into vein) vial system before storage in the medication refrigerator; 3. Clarify a physician order to provide pain medication only for moderate pain for one of five residents reviewed (Resident 8); and 4. Correctly administer a pain medication based on the perceived level of pain for one of five residents reviewed (Resident 33). 5. Correctly ensure that medication was stored in the correct location for one of 19 sampled residents (70). These had the potential for administration of ineffective medications and inadequate control of pain. Findings: 1. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide an adequate handwashing sink with soap in the kitchen. This failure had the potential to increase the risk of food-borne illness. Findings: During the initial tour of the kitchen, conducted on 2/14/23 at 8:15 A.M., a sink was observed near the entrance to the kitchen; the soap dispenser was empty. A concurrent observation and interview with the Dietary Services Manager (DSM) was conducted on 2/14/23 at 8:18 A.M. The DSM stated the soap dispenser was empty and, There should be soap available to make sure employees are washing their hands. A review of 2022 US FDA Food Code- Section 2-301.15 Where to Wash, indicated: Effective handwashing is essential for minimizing the likelihood of the hands becoming a vehicle of cross contamination. It is important that handwashing be done only at a properly equipped handwashing facility in order to help ensure that food employees effectively clean their hands. Handwashing sinks are to be conveniently located, always accessible for handwashing, maintained so they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-17 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's QAPI/QAA (quality assessment performance improvement/quality assessment and assurance) committee failed to identify, develop, and implement action plans related to the residents discharging from the facility against medical advice (AMA). Cross reference F622. This failure had the potential to affect the health and safety of the residents. Findings: On 2/17/23 at 2:02 P.M., a telephone interview was conducted with the medical director (MD) 1 to discuss the facility's discharge and AMA process. MD 1 stated the facility's QAPI/QAA Committee reviewed the facility's discharges, but not specifically AMA discharges. MD 1 stated it was normal for a facility to average about one to two AMA discharges a month. MD 1 stated the facility would need to pay attention to abnormalities such as five or more AMA discharges a month. MD 1 stated having five or more AMA discharges a month would open a can of worms and the root cause of such an occurrence would need to be investigated by the facility's QAPI/QAA. A review of the facility documents titled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four residents (18) reviewed for discharge, was permitted to remain in the facility when: 1. The facility initiated Resident 18's discharge as AMA (against medical advice). 2. Licensed nurse (LN) 2 did not verify that Resident 18's order for discharge came from the physician. 3. There was no documentation in Resident 18's clinical record that the AMA discharge was resident-initiated. 4. Facility policies for discharge and leaving AMA were not implemented. In addition, when the facility discharged Resident 18 home on 1/30/23, the resident was unable to use the stairs to access his home, the resident had been sent home with medications/treatments he did not know how to administer to himself, and was not provided with home health services. As a result of this unsafe discharge, Resident 18's health and safety was put at risk. Findings: A review of Resident 18's admission Record indicated the resident was admitted to the facility on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the responsible party of discharge for one Resident (11). Findings: Resident 11 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease (the kidneys no longer function);diabetes mellitus with chronic kidney disease and dependence on renal dialysis (a procedure that removes toxins from the blood in people who have no kidney function) per the facility's admission Record. No observation opportunity of Resident 11 was available as the Resident was no longer residing in the facility. A review of Resident 11's admission Record indicated: . daughter: emergency contact #1 responsible party . A review of Resident 11's medical record was conducted on 2/15/23. A progress note by Social Services, dated 1/3/23 at 4:51 P.M. was reviewed. The progress noted indicated, Resident adamantly requesting to dc (discharge) from facility . resident stated he would be leaving AMA . An interview was conducted with the Social Services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation,interview and record review, the facility failed to revise a care plan for falls for one Resident (13). This failure had the potential to increase the risk of falls for Resident 13. Findings: Resident 13 was admitted to the facility on [DATE] with diagnoses that included left knee arthritis, muscle weakness and epilepsy (seizures). An observation of Resident 13 was conducted on 2/14/23 at 10 A.M. Resident 13 was reclining in bed and the bed was not at a low position. An observation of Resident 13 was conducted on 2/15/23 at 9 A.M. Resident 13 was reclining in bed and the bed was not at a low position. An observation of Resident 13 was conducted on 2/16/23 at 8:28 A.M. Resident 13 was sitting on the bed and the bed was not at a low position. An interview was conducted with registered nurse (RN)13 on 2/16/23 at 8:37 A.M. RN 13 stated, The resident uses a walker and refuses to have a low bed; he is very independent. An interview and concurrent record review was conducted on 2/16/23 with the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a discharge summary for one Resident (11). This failure had the potential to cause a decrease in communication for post-discharge information for the resident and the care-giver. Findings: Resident 11 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease (the kidneys no longer function);diabetes mellitus with chronic kidney disease and dependence on renal dialysis (a procedure that removes toxins from the blood in people who have no kidney function) per the facility's admission Record. No observation opportunity of Resident 11 was available as the Resident was no longer residing in the facility. A review of Resident 11's medical record was conducted on 2/15/23. A progress note by Social Services, dated 1/3/23 at 4:51 P.M was reviewed. The progress noted indicated, Resident adamantly requesting to dc (discharge) from facility . resident stated he would be leaving AMA . An interview was conducted with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide activities designed to meet the interests of one of one resident (41) reviewed for Activities. This failure had the potential to effect resident 41's physical, mental, and psychosocial well-being. Findings: A review of resident 41's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including a right femur (leg bone) fracture, a sacral pressure ulcer, pneumonia, and depression. Resident 41's Brief Interview for Mental Status (an assessment used to measure and track a resident's cognitive decline or improvement in a long-term care facility) score was 15 (cognitively intact). On 2/14/23 at 3:34 P.M., resident 41 was observed laying in bed, wearing hospital gown and staring at the television. On 2/15/23 at 10:42 A.M., a concurrent observation and interview was conducted with resident 41. Resident 41 was observed laying in bed, wearing hospital gown and staring at the television. Resident 41…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Resident (13) was provided proper eyeglasses. This failure had the potential to affect Resident 13's vision. Findings: Resident 13 was admitted to the facility on [DATE] with diagnoses that included Osteroarthritis of the left knee (inflammation of the joint) and epilepsy (seizures) per the facility's admission Record. An observation of Resident 13 was conducted on 2/14/23 at 2:33 P.M. Resident 13 was observed reclining in bed and watching TV. Resident 13 was wearing eyeglasses that were broken; the right side, including frame and lens were missing; the nose bridge was taped. A review of Resident 13's medical record indicated an Eye Doctor Consultation dated 11/2/22. The consultation indicated, .chief complaint: blurry vision; diagnosis: cataracts: context: reading and TV . In addition: initiation of Diagnostic and Treatment Plan: New Glasses recommended:frame and bifocal lenses . A review of the care plan, titled Impaired Visual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 396), had her oxygen therapy monitored and documented accurately. This failure resulted in an over-administration of oxygen and had the potential to slow Resident 396's heart and breathing rate, and cause lung damage. Findings: A record review of Resident 396's medical chart was conducted on 2/14/23. Resident 396 was a [AGE] year-old female admitted to the facility on [DATE] with a Diagnosis that included, but was not limited to, Uterine Cancer (cancer of the womb), complete hysterectomy (a surgery that removed her womb and her ovaries), hypertension (elevated blood pressure) and muscle weakness. The Minimum Data Sheet (MDS), dated [DATE], reported a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. During a review of Resident 396's physician orders, dated 2/10/23, oxygen (O2) was to be administered at 2 Lpm (measurement of liters per minute) per nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one medication to treat high blood pressure was not administered in excess of the dose ordered by the physician when one medication order was duplicated and administered twice each day for one of five residents reviewed (Resident 33). This had the potential to significantly lower the blood pressure to cause dizziness, confusion, fainting and a fall. Findings: Review of Resident 33's medical record indicated the resident was admitted on [DATE] with diagnoses that included DM, HTN, and chronic pain. There was a physician order on 1/27/23 for Lisinopril (medication for high blood pressure) 10 mg (milligram; unit of measurement) with the direction to give one tablet by mouth one time a day for HTN (hypertension; high blood pressure) and hold if SBP (systolic blood pressure) less than 100. Also, there was a physician order on 2/8/23 for Lisinopril 10 mg with the direction to give one tablet one time a day for hypertension and hold if SBP less than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure use of psychotropic medications for sleep ordered as PRN (as needed) by the physician for residents did not exceed beyond 14 day without being re-ordered by the physician. This had the potential for unnecessary medications to be administered to the resident. Findings: Review of Resident 8's medical record indicated the resident was admitted on [DATE] with diagnoses that included type 2 diabetes mellitus (DM; condition in which the body is not able to control high blood sugar), hypertension (HTN; high blood pressure), and enlarged prostate gland. There was a physician order on 1/10/23 for zolpidem (hypnotic to aid sleep) 10 mg with the direction to give one tablet by mouth every 24 hours as needed for insomnia (inability to sleep) at bedtime. The electronic medication administration record (EMAR) indicated the resident has been treated with this medication for insomnia presently. There was no indication in the resident's medical record there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there was an open date written on the insulin pen when it was removed from the medication refrigerator and stored in the medication cart at room temperature. This had the potential for the medication to be less effective, or for an expired medication to be administered to the resident. Findings: During inspection of the East Medication Cart on [DATE], at 3:30 P.M., it was noted there was an insulin injection pen, Insulin Lispro Kwikpen (medication to help control blood sugar), stored in the medication cart at room temperature without an open date or the date it was removed from the refrigerator. In an interview on [DATE], at 4:05 P.M., licensed nurse (LN) 4 was not able to locate the open date on the pen and agreed there was no open date. In an interview on [DATE], at 12 P.M., the Director of Nursing (DON) agreed there should have been an open date on the pen. The manufacturer's prescribing information for Insulin Lispro Kwikpen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0841 — isolatedDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's medical director failed to ensure policies and procedures were implemented related to residents leaving/discharging the facility against medical advice (cross reference F622). As a result, there was a potential for residents to be inappropriately discharged from the facility without the necessary care and services, which could potentially result in physical and psychosocial harm to the residents. Findings: During the course of the facility's recertification survey (2/14/23 through 2/17/23), four closed resident records were reviewed. Upon review, Resident 18 had a physician's order dated 1/30/23 to discharge from the facility against medical advice (AMA). In addition, there was no documentation the risks of leaving AMA were evaluated, clearly explained, and discussed with Resident 18. A review of the facility's policy titled Discharging a Resident without a Physician's Approval, revised October 2022, indicated, .A physician's order is obtained for discharges, unless a resident or representative is discharging himself or herself…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure accurate documentation of medication for two of 18 residents (Resident 70 and 396). This failure had the potential to result in inadequate pain control and oxygen toxicity (damage to the lungs from too much oxygen). Findings: 1). A record review of Resident 70's medical reccord was conducted on 2/14/23. Resident 70 was a [AGE] year-old female admitted to the facility on [DATE] with a diagnosis that included, but not limited to, Heart Failure (declining heart function), heart arrythmia (the heart has an irregular beat), Diabetes (high blood sugar) and psoriatic arthritis (swelling and pain of the joints). The Minimum Data Sheet (MDS), dated [DATE], reported a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. During concurrent observation and interview on 2/14/23, at approximately 10 A.M., Resident 70 was alert sitting in a wheelchair at her bedside. Resident 70 stated that she kept her cream…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection prevention controls when oxygen tubing was not changed weekly, per the facilities expected practice, for two of 19 residents (20, 28) reviewed for infection control. As a result, there was a potential for germs to enter the respiratory tract of resident's causing an infection. Findings: A review of resident 20's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including right sided paralysis (the loss of the ability to move) due to cerebrovascular disease (a condition which effects blood flow to the brain). A review of resident 28's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including left sided paralysis due to cerebrovascular disease. On 2/14/23 at 9:32 A.M., resident 20 was observed awake, sitting up in bed. Oxygen was being delivered to the resident through nasal cannula tubing (a device with two small prongs that rest in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat residents with respect and dignity for three of 21 sampled residents and three unsampled residents when: 1. A staff member did not wait for a resident's response before entering and did not introduce themselves upon entering the resident's room (49), 2. Staff did not talk to or sit down with residents (10, 45, 331, 2) who relied on staff for assistance with their meals; and, 3. A staff member did not provide care in a respectful manner for one resident (22). 1. Resident 49 was admitted to the facility on [DATE], per the facility's Resident Face Sheet. On 8/22/19, a review of Resident 49's MDS (health status screening and assessment tool), Section C, dated 7/15/19, indicated Resident 49's BIMS Summary Score (test for cognitive function) was 13 out of 15 (score of 13-15 indicated cognition was intact). On 8/21/19 at 10 A.M., an observation in Resident 49's room was conducted. Resident 49's door to her room was closed. Resident 49's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-23 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure food was prepared in accordance with professional standards of food service safety when the food processor was not properly cleaned between preparing puree vegetables and chicken. This failure had the potential for cross-contamination (when germs are unintentionally transferred from one item to another) and the potential for foodborne illness. Findings: During an observation of the puree process, on 8/22/19 at 10:14 A.M., after pureeing peas and carrots, [NAME] 1 took the dirty food processor to the food prep sink. [NAME] 1 was observed to rinse the food processor. At 10:16 A.M., [NAME] 1 brought the rinsed food processor back to the work station and prepared the pureed chicken. During an interview with [NAME] 1 on 8/22/19 at 10:39 A.M., [NAME] 1 stated she was supposed to put the food processor through the dishwasher before she pureed another food item. [NAME] 1 stated, The dishwasher was busy, so I just rinsed it with hot water. During an interview with the Dietary Services Supervisor (DSS) on 8/22/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-05-07 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide at least 80 sq ft. ( square feet) per resident in nine of 39 resident rooms. This failure had the potential to affect resident quality of care and quality of life. Findings: Per review of the Client Accommodations Analysis form, the facility had nine resident rooms which did not meet the required square footage requirements of at least 80 square feet per resident. Room number - number of residents- sq feet 31--- 3 ----------------------------------------------209.00 33---- 3---------------------------------------------- 209.46 35-----3-----------------------------------------------211.51 36-----3-----------------------------------------------211.51 37-----3-----------------------------------------------211.51 38-----3-----------------------------------------------207.17 39-----3-----------------------------------------------208.27 40-----3-----------------------------------------------206.71 41-----3-----------------------------------------------208.27 A confidential resident group interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-02-17 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to provide at least 80 sq. ft. (square feet) per resident in nine of 39 resident rooms. This failure had the potential to affect resident quality of care and quality of life. Findings: Per review of the Client Accommodations Analysis form, the facility had nine resident rooms which did not meet the required square footage requirements of at least 80 square feet per resident. Room number # of residents Sq. feet 31 3 209.00 33 3 209.46 35 3 211.51 36 3 211.51 37 3 211.51 38 3 207.17 39 3 208.27 40 3 206.71 41 3 208.27 A confidential resident group interview was conducted on 2/15/23 at 10 A.M. No residents expressed any concerns with resident rooms. Observations from 2/14/23 through 2/17/23 were conducted of rooms 31, 33, 35, 36, 37, 38, 39, 40, and 41, during the recertification survey. No quality of care or quality of life concerns were identified or observed that negatively impacted the residents residing in these rooms. Therefore, a continuance of the room variance is recommended.
- No harm found · Bcited before2019-08-23 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and record review the facility failed to provide at least 80 sq. ft. (square feet) per resident in nine of 39 resident rooms. This failure had the potential to affect resident quality of care and quality of life. Findings: Per review of the Client Accommodations Analysis form, the facility had nine resident rooms which did not meet the required square footage requirements of at least 80 square feet per resident. Room number # of residents Sq. feet 31 3 209.00 33 3 209.46 35 3 211.51 36 3 211.51 37 3 211.51 38 3 207.17 39 3 208.27 40 3 206.71 41 3 208.27 An observation from 8/21/19 - 8/23/19 was conducted of rooms 31, 33, 35, 36, 37, 38, 39, 40, and 41, during the recertification survey. No quality of care or quality of life concerns were identified or observed that negatively impacted the residents residing in these rooms. Therefore, a continuance of the room variance is recommended.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 2.9 | +2.1 vs chain |
| Health inspection | 4 of 5 | 2.5 | +1.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| AFSHAR, POUYA | Individual | CONTRACTED MANAGING EMPLOYEE | since 11/30/2023 |
| DAY, MATTHEW | Individual | W-2 MANAGING EMPLOYEE | since 06/24/2024 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | since 01/01/2024 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | since 01/01/2024 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055328. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.