Victorian Post Acute
2121 Pine Street, San Francisco, CA 94115 · For profit - Corporation · 90 certified beds · (415) 922-5085 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.9% | 7.3% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 7.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 4.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.8% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 2.6% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.1% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 13.3% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.37 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.74 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 271 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 82.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 128 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.7%CMS range 46.0–59.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.8%CMS range 9.8–17.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 82.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 68.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 64.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 82.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 5.4–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.46 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 86.7 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.71 hrs/resident/day on weekends vs 3.86 on weekdays — 4% thinner on weekends. RN hours go from 0.51 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
36 citations, most serious first. The 12 most serious are shown; the remaining 24 are one tap away and print in full.
- Actual harm · Gcited before2019-08-23 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate pain management for one of three sampled residents (Resident 40), when Resident 40 did not receive pain management in accordance with the care plan and preferences of the resident. This deficient practice resulted in Resident 40 verbalizing ineffective pain assessments and pain regiment including medications and non-pharmacological interventions. Her pain induced suicidal ideations and affected her wellbeing and ability to participate in activities. Findings: A review of the clinical record for Resident 40 indicated the resident's medical diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominate side (the loss of function and weakness on the left side of the body due to the blockage or narrowing in the arteries supplying blood and oxygen to the brain), headaches, and facial weakness. During an observation and interview with Resident 40, on 8/21/19, at 10:20 AM, Resident 40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2019-08-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide medically related social services to address the psychosocial needs of one of 32 sampled residents (Resident 40). For Resident 40, this deficient practice resulted in verbal and non-verbal indicators of distress (e.g. crying and verbalization of loneliness and hopelessness), and expressions of difficulties coping with passive suicidal ideations, substance use, and the decline in function. In addition, this deficient practice led to delayed psychiatric services and treatment for Resident 40. Findings: A review of the clinical record for Resident 40 indicated the resident's medical diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side (weakness and loss of function on the left side of the body as a result of a lack of oxygen to the brain), alcohol abuse, and cognitive communication deficit. During an observation and interview with Resident 40, on 8/21/19, at 10:20 AM, Resident 40 displayed signs of emotional distress, e.g. crying, frowning and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure 1 (Resident #10) of 5 residents reviewed for unnecessary medications was free from significant medication errors. Specifically, staff failed to hold (not administer) blood pressure medications when blood pressure or heart rate values were outside of ordered parameters for administration. Findings included: A facility policy titled, Administering Oral Medications, dated 2001, specified, 13. Perform any pre-administration assessments. An admission Record indicated the facility most recently admitted Resident #10 on 11/06/2023. According to the admission Record, the resident had a medical history that included a diagnosis of essential primary hypertension. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/17/2025, revealed Resident #10 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. Resident #10's Care Plan Report included a focus area, initiated 12/12/2020, that indicated the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility policy review, and review of Centers for Disease Control and Prevention (CDC) guidance, the facility failed to ensure staff wore the proper personal protective equipment (PPE) when providing care for 2 (Resident #30 and Resident #19) of 5 residents reviewed for transmission-based precautions. Findings included: 1. A facility policy titled, Personal Protective Equipment - Contingency and Crisis Use of N-95 Respirators (COVID-19 [coronavirus disease] Outbreak), revised 09/2021, indicated Equipment and Supplies 1. Respirator masks (disposable N95 filtering facepiece respirators); and 2. Additional PPE as required (gloves, gown and eyewear). A CDC publication titled, Use of Personal Protective Equipment (PPE) When Caring for Patients with Confirmed or Suspected COVID-19, dated 06/03/2020, revealed, Preferred PPE - Use (N95 or higher respirator) and Acceptable Alternative PPE - Use (facemask) included wearing a Face shield or goggles. An admission Record indicated the facility admitted Resident #30 on 12/02/2022. According to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician when Resident 1 continued to have right knee swelling after a fall. This failure resulted in delay of care for Resident 1. Findings: The record for Resident 1 was reviewed on 3/6/24. Resident 1 was admitted to the facility on [DATE] with diagnosis that included Multiple Sclerosis (a disorder in which the body's immune system attacks the protective covering of the nerve cells in the brain) and history of leg fractures due to fall. During a review of the Nurse's Notes, the following was noted; 5/1/23 at 12:07 p.m., the Nurse's Notes indicated, During assist from toilet to shower chair nurse had to assist with fall by slowly lowering resident to the ground. No visible injuries were noted. Resident c/o (complain of) pain on R LE (Right Lower Extremity). PA (Physician Assistant) notified. will provide pain management and continue to monitor. 5/7/23 at 10:53 a.m., pt (Patient) R (Right) knee is swollen and pt feels pain to the slightest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an appropriate pain management and assessment when a PRN (as needed) medication for pain was not administered when Resident 1 complained of pain. This failure resulted in Resident 1 not receiving appropriate pain management. Findings: During a review of the Nurse's Note dated 12/28/23 at 16:55 (4:55 p.m.), the Nurse's Notes indicated, Resident complained of pain on rectum area . Further review of the record indicated there was no documented evidence of pain rating scale and no pain medication administered for Resident 1. During a review of Resident 1's MAR (Medication Administration Record) for the month of December 2023, indicated, Acetaminophen (a pain medication) Tablet 325 MG (milligram) Give 2 tablet by mouth every 6 hours as needed for pain. The MAR did not have documented evidence that the pain medication was given on 12/28/23. During a concurrent interview and record review on 3/7/24 at 3 p.m. with the Director of Nursing (DON), the DON confirmed there was no pain assessment rating scale documented or pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-04-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store, prepare, and distribute food in a safe and sanitary manner when: 1.Packaged food items were not sealed close or secured after opening, had no use by dates, and not stored properly 2.A pitcher was stored wet in the pitcher cupboard 3.Kitchen trays and plate covers or domes were not maintained in good condition 4.Food storage containers and equipment found in the kitchen were not kept clean 5.Kitchen staff did not wear a hairnet in the kitchen 6.Cooling procedures of potentially hazardous foods was not followed (PHF, food that requires time/temperature control for safety to limit the growth of pathogenic microorganisms [such as bacterial or viral organisms] that can cause foodborne illness. Examples of PHF include meat, poultry, chicken, seafood, milk, etc.) 7.Recipe for pureed food was not followed for a lunch menu item on 4/18/23 These deficient practices had the potential to put residents at risk for foodborne illnesses. Failure to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-04-21 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure garbage and refuse were disposed properly when: 1.The dumpster lids for garbage and recycled items were kept open 2.A facility staff did not close the dumpster lid after garbage bags were thrown into the garbage dumpster These failures could result in harborage and feeding of pests in the facility. Findings: 1. During a concurrent observation and interview on 4/18/23 at 9:51 AM, with the Kitchen Supervisor (KS) present, the dumpster site located in the garage area of the facility was inspected. The garbage dumpster lid was propped open by a wooden plank. The recycle dumpster lid was wide open. KS stated both dumpster lids for garbage and recyclables should be closed. KS stated housekeeping and kitchen staff use these dumpsters. KS stated the staff forgot to close the lids and KS closed both the dumpster lids. 2. During a concurrent observation and interview on 4/18/23 at 9:55 AM, with KS present, in the garage area, the Kitchen Helper (KH) disposed garbage bags into the garbage dumpster and left the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-21 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care and services were consistent with professional standards of care and the residents' comprehensive, person-centered care plan and preferences for 2 out of 2 residents (Resident 60 and Resident 23) who received hemodialysis [a treatment for advanced kidney failure where a machine filters wastes and water from the blood] at an offsite location when: 1.There was no interdisciplinary team (IDT) recommendation to monitor, document, and ensure nutrition and hydration needs related to provision of meals or snacks, including bagged meals were provided to residents before going to dialysis appointments 2.The dialysis care plans were not specific, individualized and implemented to ensure nutrition and hydration needs related to provision of meals or snacks, including bagged meals were provided to residents on dialysis days These failures resulted in Resident 60 and Resident 23 to not consistently receive meals or snacks including bagged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-21 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure policies and procedures regarding use and storage of foods brought to residents by family or visitors were implemented when: 1.The temperature inside the refrigerator designated for residents was at 43°F. This temperature was above the acceptable temperature range of 34°F to 38°F as indicated on the food refrigerator temperature log. 2.A food item found inside the refrigerator was not labeled with a resident name and room number. This failure had the potential to cause unsafe food storage, handling, and consumption of foods by residents. This failure could result in the resident not knowing and/or receiving foods brought in by their family or visitor if there was no name and/or identifying information. Findings: 1. During a concurrent observation and interview on 4/20/23 at 10:42 AM, with the licensed psychiatric technician (LPT) present, LPT checked the temperature inside the refrigerator designated for residents only located in Nursing Station 1. LPT read the thermometer and stated the temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to issue a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) to three residents (Resident 1, Resident 2 and Resident 23). This failure left the residents or their responsible parties without information related to continuing to receive Part A Medicare services, the cost, and their appeal rights. Findings: During review of Resident 1, Resident 2 and Resident 23's clinical record, there were no signed SNF-ABN forms by the residents or the responsible parties. Additionally, there were no signed NOMNC for Residents 2 and 23. Interview with the Administrator on 4/19/23 at 3:40 pm, he acknowledged lack of signed SNFABN form on Residents 1, 2 and 23. Additionally, there were no NOMNC on Residents 2 and 23.
- Potential for harm · D2023-04-21 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a written grievance decision was issued to one resident (Resident A). This failure had the potential to not ensure Resident A and/or other residents are appropriately apprised of progress and/or decisions on grievances reported to the facility. Findings: Resident A was admitted to the facility on [DATE] with diagnoses that included sepsis (life threatening complication of an infection), chronic kidney disease (progressive damage and loss of kidney function) and gastroenteritis (intestinal infection.) During a review of Resident A's nursing progress notes, dated 4/17/22, the note indicated that the resident wanted to leave due to reported rodents at the facility. During an interview on 7/18/23 at 1:10 PM, with the Director of Nursing (DON), DON explained the facility's grievance officer or designee, was the Social Worker. DON stated the grievance officer involved in Resident A's grievance investigation no longer worked at the facility. DON stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · D2023-04-21 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Minimum Data Set (MDS, a resident assessment tool) comprehensive assessment was completed within the required period of within 14 days of admission for two of 19 sampled residents (Resident 21 and Resident 90). Failure to complete a comprehensive resident assessment within the required timeframe could result in delayed identification of needs and significant issues that may affect the physical, mental, and psychosocial well-being of Resident 90. Findings: a. During review of Resident 21's clinical record, indicated Resident 21 was admitted on [DATE]. Review of Resident 21's admission MDS assessment indicated, the assessment was completed on 1/11/23, 20 days after admission. b. During review of Resident 90's clinical record, indicated Resident 90 was admitted on [DATE]. Review of Resident 90's admission MDS assessment indicated, the assessment was completed on 4/6/23, 15 days after admission. During an interview on 4/19/23, at 9:48 AM, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete significant change in status assessment (SCSA, is a comprehensive assessment for a resident that must be completed when the IDT has determined that a resident meets the significant change guidelines for either major improvement or decline) for one of 19 sampled residents (Resident 14) when Resident 14 was discharged from hospice services. This failure could potentially delay the provision of appropriate treatment and services for Resident 14. Findings: Review of Resident 14's profile in the electronic health record (EHR) indicated, was admitted on [DATE] with diagnoses included atrial fibrillation (irregular, rapid heart rate that causes poor blood flow), heart failure, kidney failure, and hypertension (high blood pressure). Review of Resident 14's Minimum Data Set (MDS, a resident assessment tool), dated 2/15/23, indicated, Resident 14 was on hospice care. During an interview on 4/19/23, at 1:39 PM, Licensed Vocational Nurse (LVN) 2 stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Minimum Data Set (MDS, a resident assessment tool) quarterly assessment was completed at least every 92 days following the previous OBRA (Omnibus Budget Reconciliation Act of 1987) assessment type for six of 19 sampled residents (Resident 6, 21, 62, 14, 80, and 50). Failure to complete quarterly resident assessment within the required timeframe could result in delayed identification of needs and significant issues that may affect the physical, mental, and psychosocial well-being of the residents. Findings: Review of the MDS Summary in the electronic health record (EHR), indicated the following: a. Resident 6 was admitted on [DATE]. Review of Resident 6's quarterly MDS assessment dated [DATE] indicated, the assessment was completed on 3/23/23, 16 days after the Assessment Reference Date (ARD, specific endpoint for the look-back periods in the MDS assessment process). Further review revealed, quarterly MDS assessment dated [DATE] indicated, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure complete and accurate assessment for one of 19 sampled residents (Resident 36) when coding in Section M of the Minimum Data Set (MDS, a resident assessment tool) did not reflect Resident 36's actual skin condition as of the Assessment Reference Date (ARD, specific endpoint for the look-back periods in the MDS assessment process). The deficient practice resulted in an inaccurate assessment and interventions provided for Resident 36. Additionally, the deficient practice lead to delayed healing and development of a new pressure ulcer/injury (PU/PI - a localized damage to the skin and/or underlying soft tissue usually over a bony prominence, or related to a medical or other device, as a result of intense and/or prolonged pressure or pressure in combination with shear) for Resident 36. Findings: Review of Resident 36's clinical record, indicated Resident 36 was admitted on [DATE] with diagnoses included rhabdomyolysis (a breakdown of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services for one of 19 sampled residents (Resident 21) when physician's treatment orders for Resident 21's healing burn area on right forearm were not implemented. Failure to implement physician's treatment orders could result to delayed wound healing and the potential for infection. Findings: Review of Resident 21's clinical record indicated, Resident 21 was admitted on [DATE] with diagnoses included but not limited to burn of third degree (full-thickness burn) of right forearm and other site of trunk, cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), dementia (memory loss), and Parkinson's disease (refers to brain conditions that cause slowed movements, stiffness, and tremors). Review Resident 21's Minimum Data Set (MDS, a resident assessment tool), dated 3/31/23, indicated, Resident 21 had severe cognitive impairment. The MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide preventive care and treatment to avoid worsening and development of additional pressure ulcer/injury (PU/PI - a localized damage to the skin and/or underlying soft tissue usually over a bony prominence, or related to a medical or other device, as a result of intense and/or prolonged pressure or pressure in combination with shear) on left medial toe (big toe); and promote healing of existing pressure injuries for one of 4 sampled residents (Resident 36) when: 1. The facility did not ensure complete and accurate wound assessment on admission that includes identification, measurement, and description of wound. Additionally, there was no consistency in wound identification, measurement, and description of wound among nursing and physician/practitioner. 2. There was no ongoing wound assessment to monitor the status and progress of Resident 36's multiple pressure injuries. 3. The care plan addressing Resident 36's pressure injuries did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide trauma informed care for one of three residents (Resident 12) when facility did not identify and address symptoms of PTSD (Post -Traumatic Stress Disorder). This failure to identify symptoms had the potential to result in inaccurate and inappropriate provision of care. Findings: Review of Resident 12's clinical record on 4/19/23 at 1:00 PM, Resident 12 was admitted to facility on 11/16/2016 with diagnoses included bipolar disorder (mood swings disorder) and PTSD. During observation on 4/18/23 at 11:00 AM, Resident 12 was awake and lying in bed. Resident 12 did not respond when greeted. During interview on 4/18/23 at 12:00 pm with CNA 2, CNA 2 stated, 'I have worked with resident since he was admitted , I have worked here over 20 years. He eats by himself, he gets violent if you remove something from his table, he does not talk to strangers, he starts screaming and yelling, and he tends to be forgetful. He refused to go out of bed, even for showers. CNA 2 cleans him up in bed. Resident 12 speaks Spanish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide medically related social services to attain or maintain highest practicable physical, mental, psychosocial well-being for one (Resident 12) of three residents reviewed when social worker (SW) did not address care plan and progress note on diagnoses of PTSD and history of trauma. This failure can result in staff not recognizing the trauma symptoms can trigger re- traumatization. Findings: Review of Resident 12's clinical record, Long Term Care Psychiatry dated 4/18/23, Nurse Practitioner (NP) indicated, PTSD symptoms after being tortured in Nicaraguan civil war. He is alert, calm pleasant and cooperative, grateful to God. Says he has a lot of memories of his participation in war, dreams about weapons or about killing people from a helicopter, makes him feel like a murderer. Does not like seeing news on tv about war, is concerned about Russia/Ukraine war, he was trained by Russians in Nicaragua. He hopes for International peace. Impression: still has some PTSD symptoms, hard to tell how often or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to meet the needs of the residents when unauthorized personnel that had access to the station one medication room. Findings: During an observation on 4/18/23 at 7:00 AM the station one medication room was left unlocked and opened. The deadlock was holding the door open. The deadlock was preventing the door from closing. There were multiple staff and residents that walked by the opened medication room. During an observation and interview on 4/18/23 at 7:00 AM CNA 1 walked past the open medication room. CNA stated that she was not supposed to have access to the medication room. During an observation and interview on 4/18/23 at 7:05 AM Staff 1 walked past the open medication room. Staff 1 stated that she primary does housekeeping and was not supposed to have access to the medication room. During an observation on 4/18/23 at 7:05 AM inside the medication room was multiple prescription medications on the shelves and the medication refrigerator. During an observation on 4/18/23 at 2:00 PM the station two medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to maintain a medication error rate less than five percent when three medications errors were observed for twenty-six observed opportunities which would equal a medication error rate of eleven percent. Findings: 1. During an observation on 4/18/23 at 8:25 AM LVN 1 prepared 30 mg of Furosemide (diuretic medication used for edema) for Resident 90. LVN 1 had prepared the 30 mg of Furosemide for administration. A review of the physician orders indicated that Resident 90 was to receive 60 mg daily of Furosemide. When asked why LVN 1 was about to administer the 30 mg instead of the 60 mg she stated that the pharmacy label indicated to administer 30 mg. During an interview on 4/18/23 at 8:45 AM Pharmacist 1 stated that Resident 90's pharmacy label was mislabeled. Pharmacist 1 also stated the instruction on the label indicated that the 30 mg daily would be administered instead of the 60 mg daily as ordered by the physician. 2. A review of the Enoxaparin manufacture's' insert indicated Subcutaneous Injection Technique…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to appropriately label and store medications as evidence by: 1. The facility pharmacy dispensed medications that was mislabeled. The labeling indicated incorrect administration instructions that did not correspond to the physician's orders. 2. The facility station two medication refrigerator was too cold for the medications that were stored inside the refrigerator. Findings: 1. During an observation on 4/18/23 at 8:25 AM LVN 1 prepared 30 mg of Furosemide (diuretic medication used for edema) for Resident 90. LVN 1 had prepared the 30 mg of Furosemide for administration. A review of the physician orders indicated that Resident 90 was to receive 60 mg daily of Furosemide. When asked why LVN 1 was about to administer the 30 mg instead of the 60 mg she stated that the pharmacy label indicated to administer 30 mg. During an interview on 4/18/23 at 8:45 AM Pharmacist 1 stated that Resident 90's pharmacy label was mislabeled. Pharmacist 1 also stated the instruction on the label indicated that the 30 mg daily would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain its infection control program when: 1. For Resident 62, the undated urinary drainage bag (collection bag) was stored together with the undated urinal (a bottle for urination) in a black bag touching the floor. 2. Resident 25 and Resident 18's oxygen tubing in use were undated. Failure to implement infection prevention practices may result in cross contamination of infection that may jeopardize the health and safety of the residents. Findings: 1. Review of Resident 62's undated Facesheet indicated, was admitted on [DATE] with diagnoses included spinal stenosis (narrowing of the spinal canal), quadriplegia (paralysis that affects all a person's limbs and body from the neck down), and neuromuscular dysfunction of bladder (a condition where a person lacks bladder control due to brain, spinal cord or nerve problems). During an observation on 4/17/23, at 9:47 AM, in resident's room, Resident 62 was lying in bed watching…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0912 — isolatedProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide the required 80 square feet per resident in multiple resident bedrooms. This failure had the potential for inadequate, unsafe space for resident care and may impact their quality of life. Findings: The room measurement indicated multiple resident rooms were less than 80 square feet per resident. Room # # of occupants Space per Resident 1 2 74.27 2 3 74.27 3 2 75.25 4 3 74.27 5 2 76.58 6 3 72.26 8 3 77.19 9 3 74.80 11 3 74.53 12 3 76.13 14 2 76.22 15 2 77.59 16 2 73.61 17 2 76.13 18 3 76.13 19 2 76.13 20 2 77.90 21 3 76.13 22 3 76.13 23 3 76.13 24 3 79.32 25 3 73.66 26 2 76.39 27 3 73.12 28 3 78.36 29 3 73.12 30 2 73.12 31 3 74.00 32 2 75.37 33 2 75.93 34 2 75.93 35 2 75.93 None of the rooms were observed to inhibit the staff from providing care or the residents from receiving adequate care. The staff and the residents moved freely in the rooms. Wheelchairs and Geri chairs (medical recliners) were easily accommodated. The residents and the staff stated the square footage of the rooms was not a concern.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain a safe and pest free environment for residents and an effective pest control program, when a rodent was sighted on 4/18/23 in the basement. This failure can result to infection control problem. Findings: During observation on 4/18/23 at 8:15 AM, a running mouse was sighted in the basement near the kitchen. Housekeeping supervisor (HKS) stated, It's a mice [sic]. During interview with kitchen supervisor (KS) on 4/18/23 at 10:00 AM, KS stated, did not see mice in the kitchen today. During interview with Maintenance Supervisor (MS), MS stated, there has been no reports of sighting or droppings this month, but has been in the past month. No logged in report this month. Terminix is the commercial General Pest Control we use, comes in 2 times a month. We had a problem with mice in the building in December 2022, we did what Terminix recommended for us to do, patching the holes, replaced the ceiling with hole in the kitchen, patched the holes with Foam patch to areas with holes as identified by Terminix. To prevent the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-08-23 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to display the total and actual hours worked by Registered Nurses (RNs) and Licensed Vocational Nurses (LVNs) each shift, and the actual hours worked by the Certified Nursing Assistants (CNAs) each shift. This deficient practice had the potential to misinform residents and visitors on the facility's staffing levels, and the deficient practice had the potential to lead to inadequate RN, LVN, and CNA staffing levels. Findings: During an initial tour observation, on 8/19/19, at 8:36 AM, a double-sided sheet of paper titled: Census and Direct Care Service Hours Per Patient Day (DHPPD), dated 8/19/19, was displayed in the bulletin board and at the reception desk. The DHPPD, and other posted information, did not contain the total and actual hours worked by RNs and LVNs each shift, or the actual hours worked by the CNAs each shift. During an observation, record review, and interview with the Admissions Coordinator (AC), on 8/20/19, at 9:06 AM, AC found staffing information in the bulletin board, and on the front lobby…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-08-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store foods in accordance with accepted professional standards of practice when: 1. Five cartons of Glucerna Therapeutic Nutrition (medical nutritional beverages meant for people with diabetes) were stored beyond expiration date; and 2. One opened container of Parsley Flakes was undated. This deficient practice may put the residents at risk for food borne illnesses, and may affect the appetite of the residents due to loss of potency and flavor of expired seasonings. Findings: 1. During an observation of the kitchen and concurrent interview with the Dietary Supervisor (DS) on 8/19/19 at 9:30 AM, there were five cartons of Glucerna Therapeutic Nutrition with expiration date of 7/1/19 stored in the kitchen cabinet. The DS stated, . They (referring to kitchen staff) have to throw it away . if given to patients, they're gonna affect the resident . 2. During an observation of the kitchen and concurrent interview with the DS on 8/19/19 at 9:12 AM, there was one unlabeled opened container of parsley flakes stored in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-08-23 · tag F0912 — widespreadProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide the required 80 square feet per resident in multiple resident bedrooms. This failure had the potential for inadequate, unsafe space for resident care, and may impact their quality of life. Findings: During the entrance conference interview and record review with the Administrator (Admin), on 8/19/19, at 8:40 AM, Admin stated and presented the written room waiver request for resident rooms one through six, eight through 12, and rooms 14 - 35. During the initial tour observation, on 8/19/19, at 9:03 AM, there were more than one resident in all of the resident rooms noted on the room waiver request. Residents in the aforementioned rooms were observed and interviewed by members of the survey team and the residents had no concerns about the quality of life, quality of care, and safety related to the room size. During a concurrent interview and record review with Admin, on 8/23/19, at 11:56 AM, Admin presented and submitted the Client Accommodation Analysis, dated 8/23/19, indicating more than one resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-08-23 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a complete and accurate notice before discharge in writing to the resident and the Office of the State Long-Term Care Ombudsman (Office of the State LTC Ombudsman) for two of two sampled residents (Resident 61 and Resident 81). In addition, the facility did not store the written notice in the medical record of Resident 61 and Resident 81. This deficient practice had the potential to result in an unsafe discharge for Resident 61 and Resident 81. Findings: 1. A review of Resident 61's admission Records indicated Resident 61 was admitted to the facility, on 7/30/2019, with diagnoses that included cutaneous abscess of abdominal wall (a collection of pus that has built up on, or within, the exterior skin of the abdomen), chronic (long term) pain syndrome, and chronic kidney disease. Resident 61 was responsible for himself. During an interview with Resident 61, on 8/20/19, at 2:52 PM, he stated he was going to be discharged this week. Resident 61…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-08-23 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on meal plating observation, interview, and record review, the facility failed to accommodate the food preferences of six of 81 residents (Residents 28, 55, 78, 69, 74, and 36) during meal distribution. This failure had the potential for loss of appetite which may lead to decreased food intake and could potentially cause unintentional weight loss to the residents who receive food from the facility kitchen. Findings: During tray line (a cafeteria-style of food distribution) observation and concurrent interview on 8/21/19 beginning at 12 PM, Kitchen Staff (KS) 1 began plating meals for multiple residents. The plated meals were placed on the trays inside the food delivery cart by KS 2. KS 3 stated the meals were ready for distribution to the residents. During observation with the Dietary Supervisor (DS), on 8/21/19 at 12:14 PM, of the contents of the trays in the food delivery carts ready for distribution to the residents, showed each tray inside the food delivery carts included the plated meal and an undated diet card (a printed copy of the resident's physician prescribed diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-08-23 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to distribute meals in accordance with the physician ordered therapeutic diet for one of 67 residents (Residents 78) when Resident 78 was plated with a whole cheeseburger sandwich during lunch meal distribution. Failure to follow physician ordered diets may further compromise the medical status of residents which may lead to unnecessary hospitalizations, and in severe instances may result in death. Findings: During a review of the clinical record for Resident 78, the admission Record indicated Resident 78 was admitted on [DATE]. The Order Summary Report dated 8/1/19, indicated, . Dietary -Diet . Mechanical Soft (a diet that is easy to chew and easy to swallow, and includes foods that readily break apart without a knife) with chopped meat texture . Start date 07/12/2019 . The . Speech Therapy . Evaluation and Plan of Treatment . Start of Care: 7/11/19 . Precautions: Diet: . m/s (mechanical soft) chopped . Patient Goals: . slow rate of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-08-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure an allegation involving abuse was reported to appropriate authorities immediately but not later than 2 hours for 1 of 21 sampled residents (Resident 36). This failure had the potential to compromise protection of residents from abuse. Findings: Resident 36 was admitted on [DATE] with diagnoses that included intracerebral hemorrhage (bleeding inside the brain caused by a ruptured blood vessel), hemiplegia (paralysis on one side of the body) affecting left non-dominant side, contracture (tightening or shortening of a muscle or joint) on left hand, hypertension (high blood pressure), diabetes mellitus Type II (abnormal blood sugar levels), and depression. Review of Resident 36's Minimum Data Set (MDS, an assessment tool) dated 7/10/19, indicated a Brief Interview for Mental Status (BIMS, a brief scanner to detect cognitive impairment) score of 14, which indicated Resident 36 was cognitively intact. Under section G of the MDS, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-08-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan that reflect the current needs, treatment, and services for one of 21 sampled residents (Resident 130) when the care plan for at risk for fall was not revised to address an actual fall incident. This failure had the potential to result in provision of inaccurate and inadequate care and services that may prevent Resident 130 from achieving and maintaining her highest practicable quality of life/level of functioning. Findings: During a review of the clinical record for Resident 130, the admission Record dated 8/23/19 indicated Resident 130 was admitted to the facility on [DATE] with diagnoses including abnormalities of gait and mobility, sprain of left ankle, and history of falling. During an observation and concurrent interview on 8/19/19 at 10:19 AM, Resident 130 was in bed, alert, and watching TV. Resident 130 stated, . I fell yesterday. It happened around 4:30 PM . I needed to use the bathroom . I used a walker . the nurse walked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-08-23 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to meet the proper transfer and discharge requirements for one of two sampled resident (Resident 61) when Resident 61 did not receive comprehensive care plan goals, the reason for the discharge written by the physician, all special instructions for ongoing care, and a discharge summary containing the required information, such as the resident's post-discharge plan of care and the reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescribed and over-the-counter). This deficient practice had the potential to result in a discontinuation of necessary care and services for Resident 61. Findings: A review of Resident 61's admission Records indicated Resident 61 was admitted to the facility, on 7/30/2019, with diagnoses that included cutaneous abscess of abdominal wall (a collection of pus that has built up on, or within, the exterior skin of the abdomen), chronic (long term) kidney disease, diabetes mellitus (a metabolic disorder characterized by high blood sugar levels over a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-08-23 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure specialized rehabilitative service was provided for 1 of 21 sampled residents (Resident 67), when Resident 67 did not receive physical therapy (PT) on 8/13/19. This failure had the potential for residents to not attain, maintain or restore their highest practicable level of physical, mental, functional and psycho-social well-being. Findings: Resident 67 was admitted on [DATE] with diagnoses that included cellulitis (bacterial skin infection) of right lower limb, muscle weakness, hypertension (high blood pressure), and obstructive sleep apnea (a condition in which the throat muscles relax causing airflow blockage during sleep). During an observation on 8/19/19 at 9:55 AM and concurrent interview, Resident 67 was lying in bed, awake, and wearing a mask attached to a CPAP (continuous positive airway pressure) machine (device used for treatment of obstructive sleep apnea). Resident 67 stated he had been at the facility for a couple of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 2.9 | +2.1 vs chain |
| Health inspection | 4 of 5 | 2.5 | +1.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BAY AREA MASTER TENANT LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 09/01/2017 |
| JERGENSEN, JOSHUA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2024 |
| MITCHELL, JOHN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2024 |
| PORTIER, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| RUSSELL, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/07/2019 |
| PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC | Organization | ADP OF THE SNF | — | since 11/05/2021 |
CMS files one row per role, so the 10 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $996K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055848. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.