White Blossom Care Center
1990 Fruitdale Avenue, San Jose, CA 95128 · For profit - Limited Liability company · 153 certified beds · (408) 998-8447 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $97,052 in federal fines (most recent 2026-05-12)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.0% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.0% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.7% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.6% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.1% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 3.8% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.1% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 3.3% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.8% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.8% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 15.3% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 8.5% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.81 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.15 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 197 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 79.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 100 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.52 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.9%CMS range 46.5–61.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.3%CMS range 9.9–17.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 79.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 84.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 51.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 65.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.9%CMS range 7.2–14.2 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.46 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 153 beds and averages 151.1 residents a day — about 99% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.03 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.60 hrs/resident/day on weekends vs 4.21 on weekdays — 14% thinner on weekends. RN hours go from 0.59 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 12 most serious are shown; the remaining 37 are one tap away and print in full.
- Immediate jeopardy · Kcited before2024-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe smoking environment and provide supervision for nine of nine residents (Residents 1, 2, 3, 4, 5, 6, 7, 8, and 9) who smoked outside of the facility as evidenced by: 1.The facility failed to follow the Minimum Data Set (MDS, a standardized assessment tool for residents' functional status to help identify health problems and to identify the proper care needed) assessment to provide staff supervision and/or physical assistance for nine of nine residents (Residents 1,2,3,4,5,6,7,8 and 9) when these nine residents left their rooms/units and went outside of the facility to smoke at the old smoking area, located at the corner of the facility near a major street and the facility's parking lot. 2.The facility failed to follow four of eight residents' (Residents 2,3,5, and 8) MDS assessment to provide staff supervision and/or staff physical assist when these four residents left their rooms/units, went outside of the facility to smoke,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-05-12 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an appropriate and safe discharge process for one of three residents (Resident 1) when:1. Failure to provide the Notice of Proposed Transfer/Discharge as soon as practicable before the discharge;2. Failure to assess and identify Resident 1's living situation; and3. Failure to coordinate and confirm home health services.These failures resulted in Resident 1 being discharged without a confirmed discharge destination and follow-up services, placing the resident at risk for unmet medical needs, interruption in care, and harm. Resident 1 was found on 4/2/26, 13 days after discharge from the facility, in a fast food place with left facial droop (uneven appearance of the face), slurred speech (slow speech or mumbling), left upper and lower extremity (a limb of the body, e.g., arm or leg) weakness and was brought to the emergency department by ambulance. Findings:Review of Resident 1's undated admission Record indicated the resident was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to promote the patient rights for one of five residents (Resident 2). This failure had the potential to negatively affect Resident 2's psychosocial wellbeing and sense of security.Findings:Review of Resident 2's undated admission Record indicated, she was admitted to the facility on [DATE], with diagnoses including hemiplegia (loss of strength in the arm, leg, and sometimes face on one side of the body) and hemiparesis (a relatively mild loss of strength in the arm, leg, and sometimes face on one side of the body), type II diabetes mellitus (high levels of sugar in the blood), pneumonia (infection in the lungs), sepsis (the body's response to a severe infection).Review of Resident 2's Notice of Room or Roommate Change, dated 4/6/26, indicated the reason for Resident 2's room change was renovations. The notice indicated Resident 2 will be moved from patient room (PR) CC to PR DD.During an interview with the Administrator (ADM), on 4/15/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper sanitation during storing and preparing food in accordance with professional standards for food service safety when:Three of three ice machines (one in kitchen, and two located in nursing station areas) were not clean.The strength of sanitizer used to sanitize a kitchen food preparation table was not an appropriate strength.A kitchen industrial can opener and its base were not clean.These failures had the potential to increase the risk of food contamination to the residents in the facility for 147 residents who ate food by mouth out of a facility census of 153.1. During a concurrent observation and interview on 3/10/26 at 10:03 a.m. with the Maintenance Supervisor (MS) in the kitchen, the ice machine was observed. MS stated maintenance staff cleaned the inside of the ice machine quarterly, and this ice machine in the kitchen was cleaned about three weeks ago. MS opened the ice machine so the inside components could be observed. There was black residue along the surface and corners of the cover…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-03-13 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to follow their policy and procedure regarding foods brought to residents by family and visitors when the facility did not educate family and visitors to prepare and transport food using safe handling practices outlined in the policy and procedure. This failure increased the risk of family members bringing contaminated food to residents leading to food born illness for 147 who ate food by mouth out of a census of 153.Review of the undated policy and procedure titled Foods Brought by Family/Visitors, showed family/visitors are asked to prepare and transport food using safe food handling practices, including: safe cooling and reheating processes, holding temperatures, preventing cross-contamination with raw or undercooked foods, and hand hygiene. During an observation and interview on 3/10/26 at 1:28 Licensed Vocational Nurse (LVN) L stated food brought in for residents by family and visitors could be stored for residents in the refrigerator located in a pantry room at a nursing station for up to three days.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-13 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a sanitary environment for residents and staff when:Cloth straps used to hold ice chests were not clean.The floor around a metal cabinet in the kitchen was not clean, and the floor in the kitchen walk-in freezer was not clean.A kitchen's air conditioner surface was not clean.A large portion of paint was detached from the wall surface in the kitchen.The baseboard around the kitchen trayline table in the kitchen was broken and cracked.The vent in the kitchen's chemical room was not clean.There was no air gap for the kitchen food preparation sink drain.These failures had the potential to provide harborage for pests and/or contaminate equipment leading to contamination of food for 147 residents out of a census of 153.Findings:Review of the facility's policy and procedure titled, Sanitization, dated 2001, indicated, Policy Statement The food service area is maintained in a clean and sanitary manner. 1. All kitchens, kitchen areas and dining areas are kept clean, free from garbage and debris, and protected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide dialysis services consistently with professional standards and to ensure staff had coordinated residents' care with the dialysis center for three of five sampled residents (Residents 73, Resident 42, and Resident 99) receiving hemodialysis (medical procedure to remove fluid and waste products from the blood and to correct electrolyte, i.e., salts and mineral imbalances by using a machine and an artificial kidney) when:Inaccurate access site assessment information and communication with the facility to dialysis center prior (Pre) - Hemodialysis Communication/assessment Records (HCAR's) to dialysis treatment and after (Post) dialysis treatment; and, communication with the dialysis center was not properly coordinated when dialysis center hemodialysis communication observation/ assessment records (DCR) were not completed.These failures may affect the quality of dialysis care being provided to the residents and have the potential to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to provide sufficient number of nursing staff on a 24-hour basis, especially on the weekend based on Staffing Data Report submitted to Centers for Medicare & Medicaid Services (CMS).This failure had the potential to affect resident's care, health, and psychosocial wellbeing. Findings:During a concurrent interview and record review with the staffing coordinator (SC) on 3/13/2026 at 11:52 a.m., SC reviewed the documents titled, Census and Direct Care Service Hours Per Patient Day, from July through December 2025, indicated the following dates with actual CNA DHPPD were below 2.4: 7/12-2.31;7/13- 2.37;7/19- 2.30;7/20- 2.29;7/21-2.35;7/27-2.22;8/10-2.23;8/17-2.32;8/25-2.35;9/20-2.39;10/11-2.27;11/8-2.39;11/23-2.35;11/29-2.27;11/30-2.3512/6-2.35;12/7-2.32;12/4-2.32;12/20-2.28;12/24-2.32;12/25-2.27 and for the following dates with actual DHPPD were below 3.5: 7/13-3.47;11/23-3.47;11/29-3.46;11/30-3.47;12/6-3.49;12/14-3.47;12/20-3.47;12/24-3.49;12/27-3.46.SC stated that the low staffing back on July - December 2025, were mostly on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure kitchen staff had appropriate competencies when:Two of two kitchen staff (The Dietary Manager, Dietary Aide B) did not follow manufacturer's instructions for sanitizer test strips when testing the strength of the sanitizer used to clean the food contact surfaces in the kitchen.Three of three staff (The Registered Dietitian, the Dietary Manager, and [NAME] A) did not know and/or follow instructions for fortifying diets. The failure to ensure staff competency for testing sanitizer strength had the potential to increase the risk of food contamination to residents, and the failure to ensure staff competency for fortifying diets had the potential to result in decreased calorie intake for residents receiving a fortified diet.Findings:Review of the job description titled Registered Dietitian dated 2/2024, showed the Registered Dietitian (RD) was responsible for monitoring food service operations to ensure conformance to nutritional, safety, sanitation and quality standards, as well as federal regulations, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when:1.The Licensed Nurse did not establish a sterile field on the overbed table prior to performing the PICC line (a long, flexible tube inserted through a peripheral arm vein and advanced into a large vein near the heart) dressing change for Resident 7.2. Resident 73's unlabeled nebulizer mask (plastic mask and tubing used as a connection from compressor to deliver mist to client )that was attached to the machine was exposed and touching the bedside table and nasal cannula (NC - a device that consists of plastic tube that fits behind the ears, and a set of two prongs that are placed in the nostrils for oxygen administration) was hanging at the side of his wheelchair and the two prongs were touching the floor;3. Registered Nurse E failed to perform hand hygiene between tasks that required hand washing;4.Resident 168's was on contact precaution and the signage outside her room was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain respect and dignity for four of five sampled residents (Residents 17, 167, 28, and 7) when:1.Registered nurse F (RN F) was standing while feeding Resident 17 in bed, near the room's opened door;2.Resident 167's care instructions were posted above Resident 167's head of bed's wall uncovered; and,3. Resident 28 did not have a covering bag to conceal his drainage bag; and,4. The Licensed Nurse wrote her initials and the date on the tape while it was on Resident 7's arm during dressing change.These failures had the potential to negatively affect resident's emotional and psychosocial well-being. Findings: 1.Review of Resident 17's clinical record titled, admission Record, indicated Resident 17 was admitted to the facility with diagnoses including heart failure (a condition where the heart muscle is unable to pump enough blood to meet the body's needs), dementia (decline in mental capacity affecting daily function), and dysphagia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for one of two sampled residents (Resident 158), the facility failed to inform the Responsible Party (RP- person legally responsible to make decisions for a resident) regarding plan of care and/or treatment changes when Resident 158's RP was not informed of physician ordered laboratory tests involving a procedure to obtain a urinary sample. This failure resulted in Resident 158's Responsible Party to unaware of Resident 158's test and procedure for obtaining the urine sample.A review of Resident 158's admission Record indicated she was admitted to the facility on [DATE] with diagnoses including Aphasia (a disorder that makes it difficult to speak), dementia (decline in mental capacity affecting thinking and social abilities interfering with daily functioning), type 2 Diabetes Mellitus (high blood sugar), hemiplegia (paralysis that affects just one side) and hemiparesis (weakness on half of the body) following cerebral infarction (necrotic tissue in the brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 37 citations
- Potential for harm · Dcited before2026-03-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to safely administer medication for one of thirty sampled residents (Resident 108) when licensed vocational nurse I (LVN I) left three routine medications on Resident 108's overbed table unattended, for self-administration. These failures had the potential for unsafe and improper administration of medications.Findings:During a concurrent observation and interview with Resident 108 on 3/9/2026 at 9:31 a.m., inside Resident 108's room, Resident 108 was positioned flat on bed, awake and had three white tablets in a medication cup on top of his overbed table, unattended. The overbed table was positioned in front of Resident 108. Resident 108 stated he needed to sit up to take his medications.During a concurrent observation and interviews with both LVN I and Resident 108 on 3/9/2026 at 9:33 a.m., inside Resident 108's room, LVN I confirmed the observation and stated that he left the medication because Resident 108 was not ready to take his medications yet. Resident 108 stated he needed one big pill to be cut in half…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive, individualized, resident-centered care plans for two of 30 sampled residents (Residents 105, and 13) when:1.Resident 105's care plan for diagnosis of alcohol dependence with alcohol induced persisting dementia (a form of permanent brain damage caused by long-term, heavy alcohol consumption) since 1/15/2026, with brief interview for mental status (BIMS - an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 08 (a score of 00 to 07 indicates severe cognitive impairment, 08-12 moderate impairment, 13-15 patient is cognitively intact) was not developed; and2.Resident 13's care plan for restorative nursing assistant (RNA - a healthcare professional who helps patients regain and maintain their independence and mobility) program for knee splinting (a temporary immobilization of the knee joint using a rigid device [like a brace, splint, or plaster]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide services according to professional standards for one of 30 sampled residents (Resident 15) when the speech language pathology (SLP) evaluation and treatment order was not carried out.This failure had the potential to affect Resident 15's care, health, and well-being.Findings:Review of Resident 15's clinical record titled, admission Record, indicated Resident 15 was admitted to the facility with diagnoses including Parkinsonism (a clinical syndrome characterized by a group of movement disorders, primarily featuring tremors, bradykinesia [slowness], muscle rigidity, and postural instability [balance issues]), and chronic pulmonary edema (a long-term condition where fluid slowly and consistently builds up in the lungs' air sac, which causes shortness of breath, fatigue, waking up breathless, and swollen legs).Review of Resident 15's clinical record titled, Order Summary Report, dated 6/30/2025, it indicated the following orders: Mechanical Soft Chopped texture, Thickened Liquid Nectar consistency, Resident on Hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of 30 sampled residents (Residents 40) were free from unnecessary medication when Resident 40 received Lasix (used to treat edema [fluid retention; excess fluid held in body tissues]) for edema not indicating the specific site of edema and there were no monitoring for the nursing staff to monitor the edema. This deficient practice resulted in unmonitored medical condition.Finding:During a review of Resident 40's clinical record indicated Resident 40 was admitted to the facility on [DATE] with diagnosis including extended spectrum beta lactamase (ESBL, are enzymes produced by certain Gram-negative bacteria that make them resistant to many common antibiotics, including penicillins and cephalosporins) resistance and sepsis (is the body's extreme response to an infection. It is a life-threatening medical emergency.), unspecified. A review of Resident 40's physician's orders indicated an order for Lasix 40 milligram (mg, unit of measure), 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper medication storage and maintenance of one out of two medication refrigerators, when1. A thermometer was not present inside the medication refrigerator, and the internal light did not function when the refrigerator door was opened; and,2. Resident 90's medication was not removed from active stock in the medication refrigerator for nine days after the resident expired.These deficient practices had the potential to result in residents receiving medications with reduced potency, as well as medication errors due to failure to remove discontinued medications from active stock. Findings:1.A review of the medication refrigerator temperature log for [DATE] indicated that, on [DATE], the recorded temperature was 39 F (Fahrenheit).During a concurrent observation and interview with the Assistant Director of Nursing (ADON) C in the medication room on [DATE] at 9:18 a.m., it was observed that there was no thermometer inside the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to offer provide a substitute of similar nutritional value for a menu item (milk), when Resident 133 preferred not to have milk at lunch meals. The failure to provide a substitute item of similar nutritional value had the potential to result in Resident 133 not receiving the nutrients meant to be provided by the planned menu leading to an inadequate nutrient intake.The menu spreadsheet titled Spring Cycle Menus dated 3/11/26, showed 8 ounces of milk on the menu for the Regular diet.During an observation in the resident dining room on 3/11/26 at 12:51 p.m., Resident 133 sat at a table eating her facility provided lunch. For her beverage, Resident 133 had one cup of juice in front of her. Resident 133's tray ticket (a piece of paper displaying information such as the resident's diet order, allergies, and food preferences) which was also on the table in front of her, showed Resident 133 was on a Regular diet, and Beverages: Coffee, 4 oz (ounce) Apple. During an interview with the Registered Dietitian (RD) and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure supervision was provided for one of three residents (Resident 1) when Resident 1 was left in the hallway unattended.This failure resulted to Resident 1 falling from her wheelchair. Resident1 sustained abrasion in the left elbow.Findings:Review of Resident 1's admission Record indicated she was admitted to the facility on [DATE], with diagnoses including hemiplegia (loss of strength in the arm, leg, and sometimes face on one side of the body) and hemiparesis (a relatively mild loss of strength in the arm, leg, and sometimes face on one side of the body), type II diabetes mellitus (high levels of sugar in the blood), muscle wasting (the loss of muscle tissue, strength, and mass) and atrophy (the partial or complete wasting away of a body part or tissue).During an interview with the Occupational Therapist (OT), on 11/25/25 at 1:35 p.m., the OT stated Resident 1 was placed outside the room after therapy. The OT also stated he informed a nurse and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to provide the necessary care and services for two of 3 sampled residents (Residents 1 and 2) when: 1.Facility staff did not ensure timely assessment, physician notification, or complete documentation of a change in condition for Resident 1; and 2. Facility staff did not notify the physician or conduct a thorough investigation after Resident 2 fell on 2/27/25. These failures placed Residents 1 and 2 at risk for delayed treatment and potential harm. Findings: 1. A review of Resident 1's medical record indicated Resident 1 was admitted on [DATE] with diagnoses that included hemiplegia and hemiparesis following unspecified cerebrovascular disease (partial or complete paralysis on one side of the body after a stroke or brain injury), traumatic hemorrhage of cerebrum (bleeding in the brain caused by trauma), type 2 DM (diabetes mellitus, a chronic condition that affects how the body processes blood sugar), memory deficit following cerebral infarction (memory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services in accordance with professional standards of practice for one of two sampled residents (Resident 1) when license nurses did not accurately complete Resident 1's elopement and wandering risk assessment. This failure had the potential to compromise the facility's ability to provide resident-centered interventions based on assessment data. Findings: Review of Resident 1's medical record indicated she was admitted on [DATE] and re-admitted on [DATE] with diagnoses including cerebral palsy (a congenital disorder of movement, muscle tone, or posture due to abnormal brain development), chromosomal abnormality (a genetic condition that occurs when there are missing, extra, or irregular portions of chromosomal DNA [a molecule that carried genetic instructions for the development and functioning of all living organisms]), other lack of expected normal physiological development in childhood (known as developmental delay, means a child or adult is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility document and policy review, the facility failed to ensure a Level I Preadmission Screening and Resident Review (PASRR) was updated to reflect a newly diagnosed serious mental disorder for 1 (Resident #11) of 6 residents reviewed for PASRR requirements. Findings included: A facility policy titled admission Criteria, updated on 10/24/2024, specified, c. The facility designated staff will complete a new PASRR for residents with new diagnosis of mental illness and/or significant change of condition and refer them to the appropriate state-designated authority for Level II PASRR evaluation. An admission Record indicated the facility admitted Resident #11 on 10/04/2007. According to the admission Record, the resident had a medical history that included diagnoses of major depressive disorder and mood disorder, both with an onset date of 01/14/2019. Per the admission Record, Resident #11 also had a diagnosis of psychotic disorder, with an onset date of 06/21/2023. An annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure Preadmission Screening and Resident Review (PASRR) Level I screenings accurately reflected the presence of diagnosed serious mental disorders and failed to ensure new PASRR Level I screenings were submitted on the 31st day of admission to the skilled nursing facility following an exempted hospital discharge for 2 (Resident #127 and Resident #25) of 6 residents reviewed for PASRR requirements. Findings included: A facility policy titled admission Criteria, updated on 10/24/2024, specified, 9. All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review (PASARR) [another acronym for PASRR] process. a. The discharging hospital conducts a Level I PASARR screen for all potential Skilled Nursing Facility (SNF) admissions, regardless of payer source, to determine if the individual meets the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when: 1. Eight plastic containers of [brand name] bleach (provide effective infection control for hard surfaces to help stop pathogen transmission) lids were not closed and were exposed in the hallways; 2. Two certified nursing assistants A and B (CNA A and CNA B) were wearing gloves in the hallway walking room to room and did not perform hand hygiene in between task; 3. One box of clean gloves and one bottle of hand sanitizer were on top of a clean movable cart and were approximately 1/2 inch from a treatment cart with attached trash bin with an open lid. 4. Three laundry hampers with three linens on top were stored outside by the facility patio; 5. A bin was over flowing with housekeeping towels outside the laundry area hallway; 6. Two empty drinking water bottles, clean rolled plastic bags, one opened gloves and hand sanitizer were all stored together in a housekeeping cart that was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three residents (Resident 2) were free from unnecessary psychotropic medications (medication capable of affecting the mind, emotions, and behavior) when Resident 2 received quetiapine fumarate (Seroquel, an antipsychotic medication used to treat certain mental/mood conditions) without adequate indication and monitoring a specific target behavior for its use. This failure could result in lack of adequate monitoring and had the potential for residents to receive unnecessary medications. Findings: Resident 2 was admitted to the facility on [DATE] with diagnoses including dementia (loss of thinking, remembering, and reasoning skills) in other diseases classified elsewhere, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety; type 2 diabetes mellitus (high levels of sugar in the blood) ; essential hypertension (high blood pressure that does not have a known cause). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection prevention practices were followed for one of four residents (Resident 1) when the door of the Covid-19 isolation room was open. This failure had the potential to result in transmission and spread of Covid-19 infection. Findings: During an observation, on 8/21/24 at 3:20 p.m., the door of a Covid-19 isolation room AA was open. Review of Resident 1's clinical record indicated she was admitted on [DATE] with a diagnosis including acute pulmonary edema (fluid builds up in the lungs making it difficult to breathe), acute and chronic respiratory failure with hypoxia (a condition where not enough oxygen in the body) A condition in which the lungs have a hard time loading the blood with oxygen or removing carbon dioxide. Lungs cannot release enough oxygen into the blood). Resident 1 was covid positive on 8/21/24. During an interview on 8/21/24 at 3:27 p.m., with Licensed Vocational Nurse (LVN) A, she confirmed Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based observation, interview, and record review the facility failed to implement infection control practices for three of four emergency crash carts when: 1. Emergency crash carts (crash cart is a set of trays/drawers/shelves on wheels used for transportation and dispensing of emergency medication/equipment at site of medical/surgical emergency for life support protocols to potentially save someone's life) B, and C contained oropharyngeal airway (OPA, also known as an oral airway is a medical device that helps maintain or keep a patient's airway open) kit that was not stored in the original packaging and was not labeled with shelf-life expectancy or no expiration date. 2. Emergency crash cart A contained oropharyngeal airway kit stored in two plastic bags had yellowish substance with no label or expiration date. 3. Emergency crash care B and C had one yankauer (Yankauer suction tips are often used to suction oropharyngeal secretions to prevent aspiration. They can be used in the mouth to remove excess fluid and secretions from people who have difficulty swallowing or spitting) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform a thorough investigation and report for seven of nine residents (Residents 1, 2, 3, 4, 5, 11, and 12). This failure had the potential to compromise the facility's ability to determine the circumstances surrounding the incidents and could have compromised the residents' safety. Findings: During a review of the 5-day investigation summary of an alleged altercation between Residents 2 and 3, the summary did not indicate the outcome for the facility's investigation of whether the facility was able to determine if they thought the altercation did occur, or not. During a review of the 5-day investigation summary of an alleged altercation between Residents 1 and 2, the summary did not indicate the outcome for the facility's investigation of whether the facility was able to determine if they thought the altercation did occur, or not. During a record review and concurrent interview on 5/7/24 at 4:14 p.m., with the Minimum Data Set Nurse (MDSN), she reviewed the Interdisciplinary Team (IDT, a group of healthcare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three of three resident (Residents 8, 9, and 10) were kept free from constipation when physicians orders were not followed for interventions according to the facility's policy and professional standards. This failure caused each resident to become unnecessarily constipated. Findings: Review of Resident 8's clinical record indicated she was admitted with diagnoses which included hemiplegia and hemiparesis (hemiplegia refers to complete paralysis, while hemiparesis refers to partial weakness) following cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain), metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), constipation, and dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). During a review of Resident 8's bowel movements (BMs) documentation in the medical record, it indicated that Resident 8 did not have a BM from 5/9/24 - 5/12/24. During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-12 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Social Service Director (SSD) failed to inform the responsible party (RP, person designated to make decisions on behalf of a resident) of one of two sampled residents (Resident 1) regarding Resident 1's appointment with a psychologist. This failure had the potential to affect the ability of the RP to participate in Resident 1's treatment. Findings: Review of Resident 1's clinical record indicated she was admitted on [DATE] and had diagnoses of Hemiplegia and Hemiparesis following Cerebral Infarction (weakness or complete paralysis on one side of the body due to a stroke), Aphasia (loss of ability to understand or express speech), dementia (mental disorder caused by brain disease or injury), Parkinsonism (brain conditions that cause slowed movements, stiffness and tremors), Major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), Bipolar Disorder (mental illness that causes unusual shifts in a person ' s mood, energy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe and comfortable environment for one of three Residents (Resident 1) when space heater was used in the rehabilitation room. This failure had the potential to compromise residents' safety, health and well-being. Findings: During an interview on 4/19/24 at 8:25 a.m., with Resident 1, she stated that when she was in the rehabilitation room, the therapy staff could not turn up the space heater and Resident 1 was not allowed to have space heater and heating pad while the Rehabilitation (Rehab) staff currently use a space heater. Resident 1 further stated that the staff in the rehabilitation room was using space heater for six months because the heating unit was not functioning, and the rehabilitation room was cold if there was no space heater. During an initial tour of the facility with the Administrator (ADM) on 4/19/24 at 12:27 p.m., in the rehabilitation room, a space heater was plugged in. A red indicator light was on and the space heater was located under a desk During a concurrent observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure staff followed their fall policy for one of three sampled residents (Resident 1). Resident 1 fell six times within a month and the interdisciplinary team (IDT, members of the health care team who meet to discuss and plan residents' care) did not meet after every fall, comprehensive post fall assessments were not always conducted and post fall care plans were not consistently updated with preventative measures. This failure placed the resident at risk for further falls and injury. Findings: During an observation on 12/9/23 at 1:40 p.m., Resident 1 was seated on his bed and was yelling, water, water that could be heard from the hallway for about 10 minutes. During an interview on 12/9/23 at 1:45 p.m., registered nurse (RN) A stated Resident 1 had right sided weakness, did not walk, and was not able to say what he wants but made his needs known by answering yes or no to questions. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 12/11/23, indicated the resident had problems with memory and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their room change policy for one of three sampled residents (Resident 1) when there was no documentation that the responsible party (RP, person designated to make decisions on behalf of the resident) was notified of multiple room changes. There was also no documentation that the facility monitored Resident 1 after these room changes occurred. These failures had the potential to compromise Resident 1's rights and psychosocial well-being. Findings: Review of Resident 1's medical record indicated he was admitted on [DATE] and had the diagnosis of dementia (a mental disorder caused by brain disease or injury). The medical record indicated Resident 1 had a RP. Further review of Resident 1's medical record indicated he had room changes on 2/22/23, 2/24/23, 3/11/23, 3/14/23, 3/26/23, 4/26/23, 5/11/23, and 9/20/23. There was no documentation in Resident 1's electronic or paper medical record that indicated the RP was notified of these room changes.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-15 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an advance directive (AD, a written instruction, such as a living will or durable power of attorney for health care when the individual is incapacitated) or Physician Orders for Life-Sustaining Treatment (POLST, document that specifies the medical treatments the resident wants to receive during serious illness) was completed for 5 of 29 sampled residents (Residents 44, 91, 122, 493, 496 and 512). These failures could lead to the delivery of unnecessary or inappropriate medical services, which are against the resident's goals and wishes. Findings: 1. Review of Resident 122's clinical record indicated he was admitted to the facility on [DATE]. Review of Resident 122's undated POLST form indicated the AD section of the POLST was blank. The POLST form did not indicate if there was an advance directive in place or it was not available. Review of Resident 493's clinical record indicated she was admitted to the facility on [DATE]. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-15 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure seven of 29 sampled residents (Residents 1, 13, 19, 23, 35, 37 and 442) had a Baseline care plan within 48 hours of resident's' admission when residents' Baseline care plan were incomplete. These failures had the potential for the facility staff not to meet the residents' immediate care needs and safety against adverse events that most likely to occur right after admission. Findings: 1. Resident 13's clinical record indicated she was admitted on [DATE] and had the diagnoses of dementia (a group of condition with impairment of brain function) without behavioral disturbance, history of falling, pneumonia (a lung infection) and anemia (a condition in which the blood does not have enough healthy red blood cells). Review of Resident 13's Baseline care plan dated 11/25/21, indicated 'in progress' and missing information on the following sections: resident and/or resident representative (RR) participating in baseline care plan meeting, describe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-15 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure controlled medications (those with high potential for abuse and addiction) were fully accounted; and medications were available to administer or given according to the physician's order/manufacturer's specifications, when: 1. Three out of four nurses failed to document on the controlled substance accountability sheet (aka Count Sheet, an inventory sheet that keeps record of the usage of controlled medications) in a timely manner after they removed the medications from the medication carts; 2. Norco (a potent narcotic for pain) 10/325 milligrams (mg, unit of measurement) for Resident 90 was given too soon before it was due and not according to the physician's order; 3. Random controlled medication use audit for six of six residents (Residents 11, 21, 57, 89, 107, and 503) did not reconcile. The medications were signed out of the Count Sheets but not documented on the Medication Administration Record (MAR) to indicate they were given…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-15 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three out of 29 sampled residents (Residents 1, 37, and 55) were free from unnecessary psychotropic medications (drugs that affects brain activities associated with mental processes and behaviors) when: 1. Resident 37 received Abilify (an antipsychotic medication) when there was no clinical indication; 2. Resident 55 received Seroquel (an antipsychotic medication) without adequate indication for its use or documented evidence of target symptoms resulting harm or severe distress to the resident; and 3. Resident 1 received as-needed (PRN) lorazepam (an anti-anxiety medication) since 4/2021 without specified duration for use, and did not receive gradual dose reduction (GDR, a tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued) for Depakote (a mood stabilizer), trazodone (an anti-depressant), and Ambien (a hypnotic medication for sleep). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper medication storage and labeling of medications when: 1. Temperature monitoring was not consistently documented twice daily on the temperature log sheets, in November 2021 and January 2022, for two of three medication refrigerators (REF #1 and REF#2); 2. An prescription eye medication and five insulin pens did not have the pharmacy labels; 3. Three inhalers were not dated after being opened in Medication Cart #1A; 4. An insulin vial and an oral inhaler were identified in the active stock, being used beyond the discard (expiration) date; and 5. An insulin dispensed and labeled for Resident 52 was being used for Resident 71. The deficient practices had a potential for residents to receive medications with unsafe and reduced potency from being used past their discard date; medication errors due to medications not being labeled; and inadequately monitored medications, which could lead to unsafe and ineffective medications for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was stored, prepared, and served under sanitary conditions when: 1. Kitchen refrigerator's wire rack had yellowish to orange color; 2. Spatula was chipped; 3. Seven pans were stacked and not air dried; 4. Knife sharpener had tape; 5. Measuring scoop had brownish color 6. Microwave's plastic film was peeling off and had accumulation of orange particles; 7. Can opener gear had orange to brownish color; 8. Station X's ice machine bin had whitish to brownish buildup and Station XYZ ice machine had whitish and greenish discoloration; 9. Two cutting boards had deep cuts; 10. Food in the residents refrigerator was not labeled; and 11. Refrigerator temperature for residents' food were not monitored consistently. These failures had the potential to cause foodborne illness (illness resulting from contaminated food) for 142 of 148 residents who received food from the kitchen. Findings: 1. During an initial kitchen tour on 2/7/22 at 1:06 p.m., with the dietary supervisor (DS), the kitchen refrigerator's six…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when: 1. Laboratory staff (LS) was not properly screened before entering the facility; 2. Mortuary Staff (MS) was not wearing N95 (a high filtering mask) and did not gown up; 3. Certified nursing assistant R (CNA R) was not wearing N95; 4. Infection Preventionist (IP) was not wearing N95 properly; 5. Licensed vocational nurse C (LVN C) did not perform hand hygiene and change gloves after touching potentially contaminated surfaces during the medication administration for Resident 71. These failures could result in the spread of infection and cross-contamination that could affect the 148 residents that reside in the facility. Findings: 1. During an observation in the front lobby on 2/8/22 at 7:33 a.m., the LS was in front of the surveyor and signed the respiratory screening questionnaire for COVID-19 (Coronavirus disease 2019; a highly contagious respiratory disease) form for visitors. The ward clerk (WC) was in the receptionist desk and the WC did not check…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-15 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of 29 sampled residents (Residents 89 and 243) who kept medications at bedside had a physician order, care plan and an assessment as capable of self-administering medication. These failures had the potential to result in unsafe medication administration and could have allowed other residents to access unlocked medications. Findings: 1. During a concurrent observation and interview on 02/08/22 at 9:36 a.m. with Resident 89, an artificial tears eye drop was on Resident 89's overbed table, written on the front of the box with a permanent marker was, exp 2/23 (expiration 2/23). Resident 89 stated the nurse gave her the artificial tears because she wears contact lenses. During a concurrent interview and record review on 02/08/22 at 10:01 a.m., licensed vocational nurse L (LVN L) reviewed Resident 89's physician order and medication administration record (MAR), she did not find any order for artificial tears. She stated there should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure needs were accommodated for three residents (35, 55, and 72) when the call light devices were not within reach. This failure had the potential for a delayed response and not meeting the resident needs. Findings: 1. Resident 55's clinical record indicated she was admitted on [DATE], was on hospice and had diagnoses of muscle weakness, osteoarthritis (a chronic joint disease), dementia (a group of condition with impairment of brain function) with behavioral disturbance, hypertension (high blood pressure), anxiety disorder (a mental health condition) and difficulty in walking. During an observation of Resident 55 on 2/07/22 at 1:47 p.m., Resident 55 was lying in bed and the call light was over the head board not within reach. During an observation and interview with certified nurse assistant H (CNA H) on 2/07/22 at 1:47 p.m., CNA H confirmed Resident 55's call light was over the head board and was not within reach. CNA H stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-15 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess the preadmission screening and resident review report (PASRR, an evaluation data requirement to determine whether a resident with mental illness (MI) requires specialized services such as referral to a mental health authority) for three of 29 sampled residents (Residents 91, 496, and 507). This failure had the potential to put the residents at risk for not receiving appropriate care and services. Findings: 1. Review of Resident 91's clinical record indicated he was re-admitted to the facility on [DATE] with diagnoses including encounter for palliative care (specialized care for people with serious illness promoting quality of life) anxiety (feelings of worry and fears). During a concurrent interview and record review with the minimum data set coordinator (MDSC) on 2/9/22 at 2:36 p.m., the MDSC reviewed Resident 91's clinical record and stated PASSR was not updated when Resident 91 was admitted to hospice. During a concurrent interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and services in accordance with professional standards of practice for two of 29 sampled residents (Residents 37 and 43 ) and 2 non-sampled residents (Residents 55 and 125) when: 1. For Resident 125 intravenous solution and intravenous tubing were not dated; 2. For Resident 43, bruise was not monitored; 3. For Resident 37, oxygen was administered without a physician's order; 4. For Resident 55, oxygen was not administered as ordered. These failures had the potential to compromise the residents' health and well-being. Findings: 1. During an observation on 2/7/22 at 1:50 p.m., Resident 125 had an IV (intravenous) solution bag hanging on a pole next to her bed. The solution label read: Sodium Chloride 0.45%. Administer 75ml (ml- unit of measure) per hour. The solution was dripping into a tubing that was connected to Resident 125's right arm intravenously peripherally inserted central catheter (PICC, a thin, soft, long catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for three of 29 sampled residents (Residents 242, 6, and 52) when: 1. Resident 242's intervention to have psych consult was not implemented and her care plan was not person-centered; 2. Resident 6's care plan for non-compliance with fluid restriction was not initiated. 3. Resident 52's care plan for heparin (blood thinner to treat or prevent blood clots) and furosemide (water pill) use were not initiated. These failures had the potential to compromise the resident's health and well-being. Findings: 1. Review of Resident 242's clinical record indicated she was admitted to the facility on [DATE] with diagnoses including hemiplegia (loss of muscle function of one side of the body) and hemiparesis (partial weakness of one side of the body) following a cerebral infarction (stroke, damage to brain tissues due loss of oxygen) affecting left non-dominant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services to promote healing of pressure ulcers (damage to the skin and underlying tissue as a result of prolonged pressure) for one of 29 sampled residents (Resident 501), when there was no admission skin assessment completed and the licensed nurse did not obtain measurements when facility aquired pressure ulcers were identified on the bilateral heels and mid-back of Resident 501. These failures had the potential to delay treatments and potentially lead to new or worsening pressure ulcers. Failure to obtain measurements had the potential to compromise the facility's ability to determine whether Resident 501's pressure ulcers were increasing or decreasing in size. Findings: Review of Resident 501's clinical record indicated she was admitted to the facility on [DATE] with diagnoses including fracture of the right femur (upper bone of the leg), malignant neoplasm of the bone (cancer), scoliosis (abnormal curvature of the spine), kyphosis (outward…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure appropriate treatment and services were provided for one of 29 sampled residents (Resident 91) when the restorative nursing assistant (RNA, program that helps residents to gain and improve quality of life by increasing their level of strength and mobility) program was not implemented. The deficient practice had the potential to result in residents' decline in range of motion. Findings: Review of Resident 91's clinical record indicated he was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including muscle weakness and other abnormalities of gait and mobility. Review of Resident 91's physician order dated 1/13/22 indicated an order for RNA program every shift. During a concurrent interview and record review with the minimum data set coordinator (MDSC) on 2/10/222 at 9:30 a.m., the MDSC reviewed Resident 91's physician order and confirmed the above order. During an interview with the MDSC on 2/10/22 at 9:42 a.m., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure non smoking policy and fall management policy were implemented to prevent accident for three of 29 sampled residents (Residents 90, 128, and 130) when: 1. The interdisciplinary team (IDT, team composed of members from different departments involved in resident's care) failed to do a proper smoking risk assessment, provide adequate monitoring and failed to revised Resident 90's smoking care plan. 2. Resident 128 did not have a post fall assessment, fall care plan was not updated and IDT was not done; and 3. Resident 130's neurological assessment (neuro checks, an assessment of neurological functions and level of consciousness) was incomplete. These failures had the potential to result in serious injury to the residents in the facility. Findings: 1. A review of Resident 90's clinical records indicated he was admitted to the facility with diagnoses including chronic obstructive pulmonary disease, unspecified (COPD, a long lasting lung…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-15 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure resident receiving dialysis (removal of waste and excess fluid from the body) treatment received care consistent with professional standards for one of 29 sampled residents (Resident 43) when his dialysis communication reports (DCR) were incomplete. This deficient practice had the potential for Resident 43's dialysis care not being properly communicated and could put Resident 43 at risk for complications. Findings: Review of Resident 43's clinical record indicated he was admitted to the facility on [DATE] with diagnoses including end stage renal disease (kidney failure, kidney's no longer functioning in permanent basis). Review of Resident 43's DCRs dated 1/4/22, 1/8/22, 1/11/22, 1/20/22, 1/24/22 indicated, the dialysis unit part of the DCR were blank. During a concurrent interview and record review with the minimum data set coordinator (MDSC) on 2/14/22 at 9:31 a.m., the MDSC reviewed Resident 43's DCRs dated 1/4/22, 1/8/22, 1/11/22, 1/20/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$97,052 in federal fines across 2 penalties.
- $23,625 — penalty dated 2026-05-12
- $73,427 — penalty dated 2024-02-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 1 of 5 | 2.5 | -1.5 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HUDSON RIVER OPCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/01/2019 |
| BAY BRIDGE CAPITAL PARTNERS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 08/15/2014 |
| AWERBUCK, MATTHEW | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 10/01/2022 |
| PIERCE, ROBERT | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 09/01/2023 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555068. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.