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Santa Cruz Post Acute

1115 Capitola Road, Santa Cruz, CA 95062 · For profit - Limited Liability company · 149 certified beds · (831) 475-4055 Medicare & Medicaid certified

Call the home — (831) 475-4055 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)4 actual-harm citations$161,912 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $161,912 in federal fines (most recent 2025-11-06)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
1510 Capitola Rd · (831) 427-3500 · Call to confirm hours
Pharmacy
2025 Soquel Ave 3rd Fl · (831) 426-0200 · Call to confirm hours
Grocery
2259 7th Ave · (831) 435-8460 · Call to confirm hours
Park
1435 Jose Ave · (831) 454-7501 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.3%10.2%15.4%better
Long-stay residents who lose too much weight3.6%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection0.2%1.2%2.0%better
Long-stay residents with depressive symptoms4.8%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.9%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened8.3%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication5.8%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine99.2%98.2%95.3%typical
Long-stay residents with pressure ulcers1.4%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control14.8%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table12.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine99.0%93.2%79.4%better
Short-stay residents rehospitalized after admission19.7%23.0%22.6%better
Short-stay residents with an outpatient ER visit14.0%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.512.251.67better
Long-stay outpatient ER visits per 1,000 resident days1.911.571.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 441 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.5%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
70.7%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 70.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 174 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 34% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.5%CMS range 59.2–69.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 8.3–12.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 5.2–10.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
0.94
LPN hours/ resident / day
2.52
Aide hours/ resident / day
3.86
Total nurse hours/ resident / day
0.33
RN hoursweekends
46.7%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 149 beds and averages 143.7 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 3.97 on weekdays — 9% thinner on weekends. RN hours go from 0.44 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2025-03-03)
17
at the previous standard inspection (2023-05-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

83 citations, most serious first. The 14 most serious are shown; the remaining 69 are one tap away and print in full.

  • Actual harm · Gcited before2025-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident safety to prevent accidents resulting in a fall for one of three residents (Resident 1) when the facility van's wheelchair securement system (a safety device installed in accessible vehicles used to keep a wheelchair in place during transport and also secure the wheelchair user with safety straps) used to transport Resident 1 did not meet Code of Federal regulations, Title 49, Part 38 (49 CFR S 38.23(d)(7), Americans with Disabilities Act [ADA] Accessibility Specifications for Transportation Vehicles), and the facility used three staff members (maintenance supervisor [MS], central supply staff [CSS], and the maintenance assistant [MA]) that were not qualified and/or were not trained to transport residents using the facility van: -The facility van lacked the required seat belt or safety belt, specifically the shoulder harness (strap that goes diagonally over the shoulder, across the chest, down to the lap) to secure a wheelchair user; -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure the safety of one of three sampled residents (Resident 1) during in-bed care (a wide range of activities to ensure the health, comfort, and hygiene of someone who is bedridden), when:1. The facility failed to maintain Resident 1's safety during in-bed care.2. The facility failed to accurately complete Resident 1's fall risk assessment; and3. The facility failed to implement Resident 1's ADL (activities of daily living like bed bath, shower, transfer, positioning, etc.) care plan intervention to Ensure proper position.These failures resulted in Resident 1 sustaining comminuted fractures (a broken bone where the bone is shattered into more than two pieces) to the right tibia and fibula (the two bones in the right lower leg), requiring hospital transfer on August 17, 2025.A review of Resident1's face sheet (a one-page summary document that provides a quick overview of essential information about a person, most commonly used in healthcare settings to present a patient's demographic,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure supervision and assistance were provided for one of three sampled residents (Resident 1), who was dependent on staff for transferring, when Resident1 was left sitting in her wheelchair in her room and fell on the floor on 2/19/2024 without staff watching and/or supervising her. This failure resulted in Resident 1 falling on the floor and sustaining a laceration (a deep cut or tear in skin) on her forehead that required hospital transfer on 2/19/2024 where she had 18 stitches (a way doctors can close certain types of cuts). Findings: A review of Resident 1's face sheet (a document that gives a resident's information) indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including unspecified dementia (a range of?neurological conditions affecting the brain including loss of the ability to think, remember, and reason to levels that affect daily life and activities), difficulty in walking, muscle weakness, and history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure care and services were provided in accordance with professional standards of practice in performing accurate skin assessment to help prevent pressure ulcers (injury to skin and tissue below the skin caused from prolonged pressure on the skin) and provide necessary pressure treatment for one of three residents when staff failed to identify the presence of pressure ulcers for Resident 1. This failure resulted in Resident 1 not receiving pressure ulcer treatment and nursing interventions to aid in wound healing. When Resident 1 was transferred to a hospital's emergency department (ED) on 11/17/23, an unstageable pressure injury (unable to determine the stage; staging/classification system uses depth to classify ulcers) to the coccyx (tailbone) and deep tissue pressure injury (intact or non-intact skin with persistent, deep red, maroon, or purple discoloration) to the left ankle were identified in the ED upon initial physical assessment. Findings: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet professional standards of practice when Licensed Vocational Nurse A (LVN A) and LVN B did not follow their policy and procedures for administering medication when they did not document their initials and make entries in the Electronic Medication Administration Record (eMAR) after giving medications for 1 of 2 residents (Resident 1). This failure has the potential not to track when the medications were last given that may lead to double dosing or missed medications that may compromise Resident 1's health and safety. Findings:Review of Resident 1's medical record indicated he was admitted to the facility on [DATE] with diagnoses that included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), glaucoma (an eye disease that can cause blindness) depression, (persistent feeling of sadness and loss of interest) legal blindness (visual impairment), cervical radiculopathy (nerve compression in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed serve food that accommodated allergies, intolerances, and preferences for one of three residents (Resident 1). This failure had the potential to affect the resident's health and well-being.Findings: Review of Resident 1's clinical record indicated the resident was admitted with diagnoses including osteoporosis (weak and brittle bones due to lack of calcium and Vitamin D) and chronic obstructive pulmonary disorder (COPD, a chronic lung disease causing difficulty in breathing).Review of Resident 1's Dietary Interview/Pre-Screen, dated 11/28/25 indicated the resident had food intolerances for bell pepper.Review of the facility's Fall/Winter Week 2 Menu, indicated Sweet and Sour Pork, steamed rice, and Asian vegetable blend was served for dinner on Friday.Review of Resident 1's tray card indicated she had an allergy to bell peppers.Review of Resident 1's SBAR Summary for Providers, dated 12/5/25 indicated the resident's nurse was informed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the necessary treatment and services in accordance with professional standards of practice for one of three sampled residents (Resident 1)'s when:1. The Licensed Nurses (LN) did not consistently provide the treatment per physician's order to Resident 1's open wound on bilateral heels during the process of reclassification from a blister (is a painful skin condition where fluid fills a space between layers of skin) to deep tissue injury (DTI, is a type of subcutaneous tissue damage that results from an externally applied mechanical load (pressure)) then a diabetic ulcer (is an open sore or wound on the foot of a person with diabetes (high blood sugar)).2. Licensed nurses did not obtain a wound treatment order to provide pressure ulcer care in timely manner for Resident 1 on 7/20/25, 7/21/25, 7/23/25 and 7/24/25 upon identification of a stage two (St. 2) pressure ulcer on his sacrum area when he returned from the hospital on 7/19/25.3. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to follow Resident 1's physician order for collecting stool culture for one of three sampled residents (Resident 1) when Resident 1 had several days of diarrhea (loose stools). This failure had the potential to affect Resident 1's health and condition.During a review of Resident 1's medical record it indicated he was admitted to the facility on [DATE].During a review of Resident 1's nursing progress notes, dated 3/11/25 at 3:23 p.m., it indicated, Patient has been having diarrhea on and off since he has been here.During a review of Resident 1's physician order, dated 2/13/25, it indicated, Collect stool to r/o (rule out) C-diff (Clostridioides difficile, is a bacterium that causes severe, watery diarrhea and intestinal inflammation (colitis)) and norovirus (is a very contagious virus that causes vomiting and diarrhea).During a review of Resident 1's nursing progress notes, dated 3/12/25 at 1:25 p.m., it indicated, Resident 1 is due for a stool culture…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatment and services to prevent urinary tract infections (UTIs) for one of three sampled residents (Resident 1) with foley catheter when: 1. Staff failed to follow a prescribed order dated 12/22/25 to collect a urine sample for culture and sensitivity (C&S, is a two-part diagnostic test used to detect urinary tract infections (UTIs) and determine the best antibiotic treatment) in timely manner.The nurses failure to collect urine culture sample had delayed the provision of appropriate treatment contributing to worsening in his condition resulting to transfer to acute hospital on 2/28/25 .2. Resident 1's indwelling foley catheter ( a device that drains urine (pee) from your urinary bladder into a collection bag outside of your body when you can't pee on your own) urine bag was found on the floor. This failure had the potential for Resident 1 to develop CAUTI (catheter associated urinary tract infection). 1. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide services that met professional standards of quality when pre-operative instructions were not followed prior to a scheduled procedure for one of three residents (Resident 1). This failure resulted in Resident 1's procedure cancellation and had the potential to result in health complications.Findings: Review of Resident 1's Office Visit Progress Notes, dated 8/11/25 indicated Patient 1 was scheduled for right ureteroscopy (procedure used to treat kidney stones) with possible laser endopyelotomy (procedure that opens up a blockage in the kidney) with ureteral stent placement (a procedure that places a flexible tube into the ureter [tube that drains urine from the kidney to the bladder] to allow urine to drain. The notes also indicated, Stop Eliquis [apixaban, anticoagulant that thins blood to treat and prevent blood clots] 3 days before surgery. Review of Resident 1's Physician Orders indicated she had an order dated 3/28/25 for apixaban 5 milligrams (mg, unit of measurement) one tablet by mouth two times a days for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain informed consent for psychotropic medications from the responsible party (RP, a person empowered to make decisions for the resident) for one of three residents (Resident 1). This failure had the potential to result in the resident's RP not being fully informed regarding care and treatment in order to make health care decisions for the resident. Findings: Review of Resident 1's clinical record indicated he was admitted to the facility with diagnoses including toxic encephalopathy (neurologic disorder caused by exposure to toxic substances) and dementia (a progressive state of decline in mental abilities). Review of Resident 1's admission Record, printed 4/29/25 indicated the resident's contacts included a case worker and conservator, who was Resident 1's RP. Review of Resident 1's Informed Consent - Psychoactive Medication, dated 1/27/25 indicated the resident's psychoactive medications were escitalopram (an antidepressant medication used to treat depression or anxiety) and Seroquel (an antipsychotic medication used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the comprehensive care plans were developed and implemented for 11 of 40 sampled residents (Resident 10, 19, 38, 54, 67, 72, 93, 104, 111, 121, and 287 ). This failure placed the residents at risk of not being provided appropriate, consistent, and individualized care. Findings: 1. A review of Resident 104's admission record indicated he was admitted to the facility with diagnoses including heart failure (condition where the heart cannot pump enough blood to meet the body's needs). A review of the physician's orders indicated an order, dated 4/12/24, for amiodarone (a anti-arrhythmic medication, to treat irregular heart rhythms) 200 milligrams (mg, unit of measurement), 1 tablet by mouth one time a day for arrhythmia. A review of Resident 104's clinical record indicated no care plan was developed and implemented for Resident 104's arrhythmia and use of amiodarone. During a concurrent interview and record review with the Director of Nursing (DON),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in accordance with professional standards of practice for three of 40 sampled residents, (Residents 34, 124 and 5), when: 1. Resident 34, had no documentation that her weights were being monitored for the last 3 months; 2. Resident 124's STAT (is derived from the Latin word 'Statim, which translates to immediately, and it denotes that order should be prioritized first since it is required promptly) order for x-ray ( a type of radiation that produces images of the inside of the body to diagnose and treat some conditions like bone injuries, tumors, and infections) to left knee was not carried out in a timely manner; and 3. Resident 5, the licensed nurse did not follow physician's order regardinging the prescribed frequency of water flushes during gastrostomy tube (GT, a tube inserved via the abdomen for feeding/medication administration) feeding. These failures had the potential for the residents, not to attain or maintain their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide appropriate care and services for indwelling catheter (a catheter which is inserted into the bladder [a sac-shaped muscular organ that stores the urine secreted by the kidneys],via the urethra [the tube through which urine leaves the body] and remains in place to drain urine) for one of three residents (Resident 46) with indwelling catheters when there was no documented indwelling catheter care for Resident 46 in some days and shifts in December 2024, January 2025 and February 2025. This failure had the potential for the resident to develop catheter associated urinary tract infection (CAUTI, an infection caused by a bacteria [germs] that get into the bladder or kidneys [a pair of organs that are on either side of the spine, just below the rib cage of a person's back ] related to catheter use). Findings: Review of Resident 46's clinical record titled, admission Record, dated 2/25/2025, indicated Resident 46 was admitted to the facility with diagnoses including wedge compression fracture (a type spinal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · Ecited before2025-03-03 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the proper use of side or bed rails (adjustable rigid bars attached to the side of a bed) for 29 (Residents 21, 80, 302, 15, 40, 11, 68, 94, 23, 85, 106, 77, 27, 30, 12, 74, 4, 287, 29, 66, 91, 13, 299, 103, 75, 59, 53, 114, and 45) of 63 residents who used bed or side rails when: 1. There was no documentation of informed consents (a form in which residents are given important information, including possible risks and benefits, about a medical procedure or treatment) were obtained prior to bed/side rail use for four of 63 residents (Residents 91, 114, 45, and 59); 2. The Bed Rail Observation/Assessment was not updated in a timely manner for three of 63 residents (Residents 287, 29 and 53); 3. There were 18 of 63 residents (Residents 302,15, 40, 11, 94, 77, 27, 30, 12, 74, 287, 66, 91, 13, 103, 75, 59 and 53) who used bed rails without care plans; and 4. There was no physician orders obtained prior to the use of bed rails for 21 of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-03 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide sufficient nursing staff on a 24-hour basis based on the Staffing Data Report submitted to the Centers for Medicare & Medicaid Services (CMS). This failure could potentially affect resident's care, health, and psychosocial well-being. Findings: A record review of the facility's Direct Care Service Hours Per Patient Day (DHPPD) from July 2024 to January 2025 indicated that 63 days had actual DHPPD below 3.5. 5 days in July 2024 7/13/2024 Actual DHPPD 3.38; 7/20/2024 Actual DHPPD 3.04 ;7/21/2024 Actual DHPPD 3.10; 7/27/2024 Actual DHPPD 3.25; 7/28/2024 Actual DHPPD 3.41. 8 days in August 2024 8/3/22024 Actual DHPPD 3.29; 8/4/2024 Actual DHPPD 3.35;8/11/2024 Actual DHPPD 3.19; 8/17/2024 Actual DHPPD 3.45;8/18/2024 Actual DHPPD 3.38;8/24/2024 Actual DHPPD 3.21; 8/25/2024 Actual DHPPD 3.27; 8/31/2024 Actual DHPPD 3.34. 8 days in September 2024 9/7/2024 Actual DHPPD 3.21; 9/14/2024 Actual DHPPD 3.16;9/15/2024 Actual DHPPD 3.17 9/21/2024 Actual DHPPD 3.27; 9/22/2024 Actual DHPPD 3.39; 9/28/2024 Actual DHPPD 3.31 9/29/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. During the medication pass observation on 2/24/25 at 9:17 a.m., Licensed Vocational Nurse C (LVN C), was observed giving medications to Resident 6. On 2/24/25 at 9:33 a.m., LVN C was also observed administering medications for Resident 47. Review of the facility's records of five nursing staffs' competency checks and medication pass trainings indicated, LVN C did not have a record that she was checked of her nursing care competencies and medication pass trainings. During an interview with the regional director of clinical services (RDCS) on 2/28/25 at 3:40 p.m., RDCS verified that the facility did not have a record that LVN C was checked of her nursing care competencies and medication pass trainings. Review of the facility's policy and procedure titled, Staffing, Sufficient and Competent Nursing, dated 2001, indicated, Our facility provides sufficient numbers of nursing staff with the appropriate skills and competency necessary to provide nursing and related care and services for all residents in accordance with resident care plans and the facility assessment . Licensed nurses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the provision of pharmaceutical services that included availability of medication, accurate and safe administration of medications, and accurate accountability of controlled substance (that can be easily abused and are under strict government control) when: 1. A medication was not available to administer to Resident 296 for 10 days, and the nursing staff failed to follow up with the pharmacy or notify the physician of the missing medication. This had the potential for untreated and worsening of the resident's medical condition. 2. Two non-crushable medications for Resident 296 were crushed during administration. This had the potential for the resident to suffer from adverse effects of the medications due to too fast delivery of the medication. 3. There was no person-centered, individualized approach for administering medications for Resident 6 who has trouble swallowing medications. This resulted in one of her medications being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported irregularities during the monthly medication regimen review (MRR) for 7 out of 34 sampled residents (10, 38, 54, 104, 111, 121, and 287) and one non-sampled Resident 296. Also, the facility failed to respond to the CP's recommendation for Resident 296. This failures resulted in unnecessary medications for the residents including duplicate therapy and inappropriately monitored medication use for the residents. Findings: 1. During the medication administration observation with RN F above, on 2/24/25 at 8:43 a.m., RN F was observed preparing 9 medications, including a tablet of metoprolol (medication to to treat high blood pressure) extended release (ER, medication is formulated so that the drug is released slowly over time) 25 milligrams (mg, unit of measurement), to give to Resident 296. RN F was observed crushing all the tablets and poured the crushed contents into a medicine cup. RN F stated Resident 296, likes them all crushed together. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 13 out of 40 sampled residents (Residents 10, 19, 38, 39, 47, 53, 60, 67, 72, 93, 104, 111, and 121) were free from unnecessary medications when there was inadequate monitoring and systemic failure in the management of antihypertensive (medication to manage high blood pressure) and antiarrhythmic (medication to manage arrhythmia [abnormal or irregular heartbeats]) medications, and lack of monitoring for signs and symptoms related to the use of anticoagulants (medication to prevent blood clots). They are as follows: 1. During a medication pass observation, Licensed Vocational Nurse C (LVN C) failed to measure Resident 47's blood pressure (BP) before administering an antihypertensive medication, losartan 50 milligrams (mg, unit of measurement), to Resident 47. 2a. For Resident 104: - Nursing staff did not carry out the physician's order for daily BP monitoring. - He had a routine order for metoprolol (medication to lower BP and heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure three out of 28 sampled residents (Residents 45, 104, and 107) were free from unnecessary psychotropic medications (drugs that affects brain activities associated with mental processes and behavior) when: 1. Resident 45 received as-needed (PRN) lorazepam (brand name: Ativan; medication to treat agitation and anxiety) beyond 14 days without the physician-documented clinical rationale and a specified duration for the extended period. 2. Resident 107 received Depakote (a medication to treat mood disorder) and quetiapine (brand name: Seroquel, an anti-psychotic medication) without the facility staff monitoring for their side effects, and without laboratory monitoring for A1c (measures your average blood glucose level over the past 3 months) and lipid panel (a blood test that measures the levels of various fats [lipids] in the bloodstream) related to Seroquel use. 3. Resident 104 received PRN lorazepam exceeding 14 days without the physician-documented clinical rationale and a specified duration for the extended period;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had a medication error rate of 12.12% when four medication errors were observed out of 33 opportunities during medication administration for three out of six residents (Residents 6, 47, and 296). Resident 296 and Resident 6 received crushed medications when the manufacturer indicated not to crush; senna (a laxative) was missed for Resident 6; and Resident 47 received the wrong dose of vitamin C. This failure resulted in residents not receiving medications as prescribed and/or according to manufacturers' specifications, and had the potential to result in residents not receiving the full therapeutic benefit of their medications or experiencing negative health outcomes. Findings: 1. During a medication administration observation and interview on 2/24/25 at 8:43 a.m., registered nurse F (RN F) was observed preparing 9 medications, including a tablet of metoprolol (medication to to treat high blood pressure or hypertension) extended release (ER, medication is formulated so that the drug is released slowly over time) 25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, the facility failed to ensure medications were properly stored and labeled in three of three medication carts and in two of three medication rooms. Multiple opened inhalers, eye drops, and multi-dose vials were not labeled with open dates, or with an accurate expiration date, or being used past their discard dates. Also, one of three medication refrigerators was identified with incorrect setting and with temperature reading below freezing. These failures had the potential for residents to receive outdated and/or ineffective medications which could result in the residents not receiving the full benefit of the medications and negative health outcomes. Findings: 1. During an inspection of Station 4 Medication Cart on 2/24/25 at 10:57 a.m. with licensed vocational nurse E (LVN E), the following were identified and confirmed with LVN E: a. An eye drop latanoprost (medication to lower pressure in the eye) bottle, for Resident 15, did not have a label indicating when it was opened. LVN E stated it should have an open date. b. Another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure palatability and nutritive value of cooked foods were maintained when: 1. Three of 28 sampled residents complained that the food tasted bland (lacking taste or flavor); 2. Pureed foods (a puréed diet is an eating plan where all the foods have a soft, pudding-like consistency. It is a texture-modified diet that is often recommended for people who can't eat solid foods) were held in the heated oven for an extended time; and, 3. The recipe for making pureed food was not followed. These failures resulted in decreased food palatability that could lead to decrease in food consumed by residents, and the food held in the heated oven for extended time periods could lose nutritive value, leading to a decreased nutrient intake for the thirteen residents on puree diet order out of 139 facility residents. Findings: 1. During the concurrent observation and interview of Resident 16 on 2/23/25 at 11:25 a.m., Resident 16 was in his bed, alert,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food items were stored and prepared in accordance with professional standards for food safety when: 1.The food items that were out of their original boxes and stored in the food containers, were not labeled with open dates and use by dates, and 2. The kitchen staff did not wear his face mask properly while preparing the desserts for the residents. These failures had the potential to cause the growth of micro-organisms which could cause foodborne illness (illness resulting from contaminated food) and cross-contaminated food for the 138 residents who received foods from the facility kitchen. Findings: 1. During the initial kitchen tour observation on 2/23/25 at 9:48 a.m., there were packets of sugar, chocolate powder, coffee creamers, coffee powders, tea and cookie bars that were taken out of their boxes, placed in the storage containers of the preparation area, and they were not labeled with open dates and use by dates. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures when: 1. A dirty pair of gloves were found inside Resident 287's room floor; 2. Resident 72's used urinal (a plastic bottle for urination) was found on top of the overbed table; 3. Resident's used basins, bedpans (a container used to collect urine or feces), urinals and water pitcher were not labeled, cleaned/disinfected, and stored properly; 4. Certified nursing assistant P (CNA P) did not perform hand hygiene in between resident's meal set up; 5. Two nursing staff touched and opened two medication capsules without wearing gloves; 6. A nursing staff failed to perform hand hygiene between medication administration for residents; 7. One of three medication carts was observed with yellow and brown substances on the bottom drawer; 8. Resident 388's peripherally inserted central catheter (PICC, long, soft, flexible tubes inserted into a vein in the upper arm to administer fluids or medications) line…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain respect, and dignity to three of 28 sampled residents (Residents 46, 296, and 133) when: 1.Residents 46 and 296's indwelling catheter's (a catheter which is inserted into the bladder, thru the urethra and remains in place to drain urine) urinary bags were exposed and not covered with a privacy bag; and 2.Resident 133's personal information and care guide was posted in the room visible to roommate's visitors. These failures had the potential to negatively affect resident's emotional and psychosocial well-being. Findings: 1a. During an observation on 2/24/2025 at 8:53 a.m., inside Resident 46's room, Resident 46 was resting on her bed, talking to self. A urinary bag was observed hanging under the bed, exposed, and not covered with a privacy bag. During a concurrent observation and interview with registered nurse F (RN F) on 2/25/2025 at 9:55 a.m., inside Resident 46's room, Resident 46's urinary bag was still exposed containing 400…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-03 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy and procedure on self-administration of medication (resident takes medication without staff assistance) when there were no documentation found in resident's records for self-administration of medication, and medications were left at bedside for two of 28 sampled residents (Residents 113 and 44). This failure had the potential for unsafe and improper administration of medications. Findings: 1.Review of Resident 113's clinical record titled, admission Record, dated 2/25/2025, indicated Resident 113 was admitted to the facility with diagnoses including low back pian, opioid use (a chronic disease that involves compulsive use of opioids [a class of drug used to reduce moderate to severe pain], even when it harms a person's life), and chronic pain syndrome (pain that lasts longer than three months, or past the normal healing time). Review of Resident 113's minimum data set (MDS - a federally mandated resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure needs were accommodated for one of 28 sampled residents (Resident 296) when the call button (a red or white button used to call for assistance) was not within Resident 296's reach for use. This failure had the potential for a delayed response and not meeting the resident's needs timely. Findings: Review of Resident 296's clinical record titled, admission Record, dated 2/25/2025, indicated Resident 296 was admitted to the facility with diagnoses including nondisplaced fracture (the bone cracks or breaks but retains its proper alignment) of left tibial tuberosity (a bony bump on the front of the upper part of the shin bone), repeated falls, and difficulty walking. Review of Resident 296's minimum data set (MDS - a federally mandated resident assessment tool) admission assessment dated [DATE], indicated Resident 296's brief interview for mental status (BIMS, a tool used to assess cognition [knowing, learning, and understanding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-03 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to complete a comprehensive minimum data set (MDS - a federally mandated resident assessment tool) admission assessment and a required discharge assessment in a timely manner for one of 10 residents (Resident 120). This failure resulted in Resident 120's admission and discharge assessment not completed within the time requirement and had a potential to result in inappropriate care planning and intervention. Findings: A.Review of Resident 120's clinical record titled, admission Record, dated 2/26/2025, indicated Resident 120 was admitted at the facility on 10/13/2024 with diagnoses including osteoarthritis (OA, a progressive disorder of the joints, caused by a gradual loss of cartilage) of first carpometacarpal joint (the saddle-shaped joint at the base of the thumb that connects the thumb to the wrist), left hand, chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), and asthma (inflammatory disease of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-03 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to comply with Federal and State laws and regulations when the approval letter for staffing waiver was not posted where visitors and residents could easily read. This failure had the potential to result in nurse staffing misinformation about residents' care. Findings: During an observation on 2/28/25 at 11:54 a.m., in front of the facility's glass covered cork board, the approval letter for the staffing waiver was not posted. During a concurrent observation and interview with the facility administrator (ADM) on 2/28/2025 at 11:56 a.m., in front of the facility's glass covered cork board, the ADM confirmed the approval letter for staffing waiver should have been posted on the board. During an interview on 03/03/25 at 01:58 p.m. with the staffing coordinator (SC), the SC stated the facility had a staffing waiver. Review of the staffing waiver's approval letter dated 6/18/2024, it indicated, Your request is approved and valid from July 1, 2024, until June 30, 2025, under the following conditions: 1. This approval…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide approriate and necessary services in accordance with professional standard of practice for three out of three residents (Residents 1, 2, & 3) when: 1. a) For Resident 1, the skin and wound assessment was incomplete and Nursing Care Plan (NCP a detailed document that outlines a patient's specific healthcare needs, identifying potential problems, setting goals, and detailing the nursing interventions required to address those needs) was not specific to wound status and b) Facilitys' Licensed Nurses (LNs) did not recheck and notify the physician for abnormal low blood pressures (the pressure of blood circulating against the walls of the blood vessels) measurements. 2.) For Resident 2, there was no evidence of documentation that physician was notified and treatment order was obtained for right gluteus (buttock) abrasion (a superficial rub or wearing off of the skin, usually caused by a scrape).; there was no evidence of documentation that treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-26 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide and/or communicate the appropriate information to the receiving facility for one of two residents (Resident 3) regarding the pending laboratory workup. This failure had the potential to negatively affect the continuity of care and may jeopardize Resident 3's health and safety. Findings: Review of Resident 3's medical record indicated she was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included overactive bladder (a problem with bladder function that causes the sudden need to urinate) and urinary tract infection (UTI, infection in any part of urinary system). She was discharged to another facility on 9/28/24. Review of Resident 3's medical record indicated, she received of Cephalexin (antibiotic) 500 milligram (mg, unit of measurement) capsule orally every eight hours for 7 days as ordered by her physician on 9/10/24 for UTI. Review of Resident 3's laboratory workups report indicated, a urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Activities of Daily Living (ADL -routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves) care was provided for one of two sampled residents (Resident 1) when there was no evidence of record by three certified nursing assistants that shower/bed bath was provided for three consecutive scheduled shower days for Resident 1. This failure may result in poor body hygiene and may affect the physical and psychological well-being of the resident. Findings: Review of Resident 1 ' s medical record on 11/13/24 indicated diagnoses that included above the knee amputation of right lower extremity, difficulty of walking and obesity. Review of Resident 1 ' s Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 9/10/24 indicated she had a Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identified memory, orientation, judgement status of the resident) score of 13 (a score of 13-15 means that her cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-23 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure three of 12 aides (Nursing Assistant A (NA A), Nursing Assistant B (NA B), and Nursing Assistant C (NA C)) completed their state certification program, including an examination to test the aides' knowledge and skills. This failure resulted in staff working as Certified Nurse Assistants (CNA) without proper certification and had the potential to put residents' safety at risk. Findings: Review of the California Department of Public Health L & C (Licensing and Certification) Verification Search Page (This system displays information related to Certified Nurse Assistants [CNA] and other certificate and license types), on 9/6/24 indicated Nursing Assistant A (NA A), Nursing Assistant B (NA B), and Nursing Assistant C (NA C) did not have active certifications as CNAs. Review of NA A's hire letter, dated 4/30/24 indicated the facility is delighted to offer you the Full-Time position as a Certified Nursing Assistant with an anticipated start date of May 1, contingent upon the completion and results of a background check and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide proper supervision for one of three residents (Resident 1) when a nurse aide (nursing assistant) did not have the required certification to work as a certified nursing assistant (CNA) and assisted Resident 1 out of the shower room by herself. This failure resulted in Resident 1's fall. Findings: Review of Resident 1's clinical record indicated she was admitted to the facility with diagnoses including intraspinal abscess and granuloma (swelling and inflammation in or around the spinal cord due to infection) and difficulty in walking. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 8/27/24 indicated for Tub/Shower transfer (the ability to get in and out of a tub/shower), Resident 2 was dependent, meaning Helper does ALL of the effort. Resident does none of the effort to complete the activity. Or, the assistance of 2 or more helpers is required for the resident to complete the activity. Review of Resident 1's IDT (interdisciplinary) - Fall notes, dated 9/16/24 indicated on 9/13/24, indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide appropriate care and services for an indwelling catheter (flexible tube inserted and left in the bladder to drain urine) for one of three residents when Resident 1 did not have a physician's order for an indwelling catheter, there was no care plan for an indwelling catheter, and there was no documentation of the assessment of urine output and whether catheter care was completed. Also, the facility staff did not document the number of times Resident 1 voided per physician's order. These failures had the potential to result in health complications for the resident. Findings: Review of Resident 1's face sheet indicated she was admitted to the facility with diagnoses including displaced (out of alignment) intertrochanteric fracture of right femur (broken hip). Review of Resident 1's Minimum Data Set (MDS, assessment tool), dated 6/20/24 indicated the resident had an indwelling catheter. Review of Resident 1's care plans indicated she did not have a urinary catheter care plan. Review of Resident 1's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure nurses documented the admission for one of three residents (Resident 1). This failure resulted in an incomplete medical record for Resident 1. Findings: Review of Resident 1's face sheet indicated she was admitted to the facility on [DATE] with diagnoses including displaced (out of alignment) intertrochanteric fracture of right femur (broken hip). Review of Resident 1's medical record indicated there was no admission assessment or narrative admission notes when the resident was admitted on [DATE]. During an interview on 8/6/24 at 2:15 p.m., the director of nursing (DON) confirmed Resident 1 did not have an admission assessment or admission notes when the resident was admitted on [DATE]. The DON stated the admission notes should be one of the most detailed notes in order to paint the picture of how the resident got to the facility. Review of the facility's policy, admission Notes, revised 9/2012 indicated, When a reident is admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan (identifies residents' concerns and outlines the care and services needed to meet their needs) to address foley catheter for two of four sampled residents (Resident 1 and 2). This failure had the potential to result in the inability to identify the residents' individualized care issues and implement a person-centered care. Findings: Review of Resident 1's clinical record, indicated, Resident 1 was admitted on [DATE] with diagnoses including hypertensive heart disease with heart failure (heart problems that occur because of high blood pressure that is present over a long time), acute on chronic diastolic congestive heart failure (heart works less efficiently and can lead to buildup of fluid in the lungs and shortness of breath), acute respiratory failure with hypoxia (A condition where not enough oxygen in the body. A condition in which the lungs have a hard time loading the blood with oxygen or removing carbon dioxide. Lungs cannot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for one of two residents (Resident 2) when: 1. Discharge wound care order from acute hospital to skilled nursing facility was not transcribed, and 2. No physician order to insert foley catheter. This failure had the potential to negatively affect Resident 2's health and well-being. Findings: 1. Review of Resident 2's clinical record, indicated, Resident 2 was admitted on [DATE] with diagnoses including fusion of spine cervical region (surgery to permanently join together two or more bones in the spine), essential hypertension (high blood pressure that does not have a known cause), muscle wasting (the loss of muscle tissue, strength, and mass) and atrophy (the partial or complete wasting away of a body part or tissue), dysphagia (difficulty swallowing). Review of Resident 2's Interagency Discharge Summary and Order from acute hospital, dated 6/6/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor two of three residents' (Residents 2 and 3) requests for showers. This failure resulted in the resident's request and preference not being honored. Findings: 1. Review of Resident 2's clinical record indicated Resident 2 was admitted on [DATE] and had diagnoses including acquired absence of right leg above knee (a surgical amputation [the loss or removal of a body part]), obesity (a disorder that has too much body fat), and difficulty in walking. Review of Resident 2's Minimum Data Set (MDS, an assessment tool), dated 6/11/24, indicated she had a brief interview for mental status (BIMS, a structured cognitive [relating to the mental process involved in knowing, learning, and understanding things] test) score of 15 (cognitively intact). During an interview on 7/26/24 at 1:20 p.m. with Resident 2, she was lying in bed and stated she missed showers on her scheduled shower days. Resident 2 stated she asked for a bed bath on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for one of two residents when it did not follow the physician's order to provide 1:1 monitoring for Resident 1. This failure had the potential to compromise residents' safety and health in the facility. Findings: Review of Resident 1's clinical record indicated Resident 1 was admitted on [DATE] and had diagnoses including dementia (a decline in mental capacity affecting daily function), neurosyphilis (an infection of the brain or spinal cord), and unsteadiness on feet. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 4/30/24, indicated he had a brief interview for mental status (BIMS, a structured cognitive [relating to the mental process involved in knowing, learning, and understanding things] test) score of 03 (severe cognitive impairment). Review of Resident 1's care plan for episodes of altercation with another resident initiated on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their bed rails (adjustable rigid bars attached to the side of a bed: side rails, safety rails, and grab/assist bars) policy for one of three residents (Resident 4). The facility failed to follow their bed rail policy when: 1. There was no documentation that alternatives were attempted prior to installing bed rails; 2. There was no documentation that the risks and benefits were explained to the residents or responsible parties (RP, individuals designated to make decisions on behalf of the residents) prior to installing bed rails; 3. There was no informed consent obtained prior to installing bed rails; 4. There was no documentation that the facility assessed for risk of entrapment (becoming trapped between the bed rail and mattress) prior to installing bed rails; and 5. There was no documentation that the facility assessed the bed dimensions to ensure they were appropriate for the residents' size and weight. These failures resulted in the resident and the resident's RPs not being fully informed on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-05 · tag F0559 — pattern
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a written notice for two of six residents (Resident 1 and 2) prior to a room change. Also, there was no documentation in the medical record regarding a room change for six of six residents (Resident 1, 2, 3, 4, 5 and 6). These failures had a potential to affect the residents' emotional and psychosocial well-being. Findings: Review of Resident 1's Census List, dated 7/3/24 indicated she had a room change with an effective date of 5/7/24. There was no documentation by nurses or social services in the progress notes regarding the Resident 1's room change and the resident's response to the room change. Review of Resident 2's Census List, dated 7/3/24 indicated she had a room change with an effective date of 5/7/24. There was no documentation by nurses or social services regarding the Resident 2's room change and the resident's response to the room change. Review of Resident 3's Census List, dated 7/3/24 indicated he had a room change with an effective date of 5/7/24. There was no documentation by nurses or social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-19 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nurses were trained and demonstrated competency in testing the functionality of the Wander Management Transmitters (wander guard, a device placed on a resident's wrist, ankle, or wheelchair that alarms to notify the staff if a resident tries to leave the facility) used for 9 of 9 residents (Residents 1, 2, 3, 4, 5, 6, 7, 8, and 9). This failure had the potential to result in transmitter equipment failure or system failure and resident elopement (to leave a health facility without notification or permission). Findings: Review of Resident 1's face sheet indicated she was admitted to the facility with diagnoses including dementia (decline in mental capacity affecting daily function) and type 2 diabetes mellitus (a condition which affects the way the body processes blood sugar). Review of Resident 1's Elopement Risk Observation/Assessment, dated [DATE], indicated her elopement risk score was 12 (If the score was 10 or greater, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-18 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for three of four sampled residents (Residents 1, 2, and 3) when: 1. Resident 1's Daily Skilled Charting documentation (documentation including symptoms review [head to toe review of any symptoms a person is experiencing] and assessment of the body systems [such as neurological (mental status and alertness), cardiovascular (examination of the heart), respiratory (examination of lungs and breathing), skin (examination of color, skin integrity), etc.]) from 11/7/23 to 11/16/23 was completed by a licensed vocational nurse working remotely, without physically seeing the resident. The Daily Skilled Charting documentation was not an accurate summary of the assessment and/or care provided to Resident 1 and did not accurately describe Resident 1's condition. The facility did not identify Resident 1's pressure ulcers (injury to skin and tissue below the skin caused from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to meet professional standard of practice when there were missing licensed nurse's signature entries in the treatment administration record (TAR) that indicated the treatment were done for one of two residents (Resident 1). This failure had the potential to compromise Resident 1's health. Findings: Review of Resident 1's medical record indicated diagnoses that included history of traumatic brain injury (happens when a bump, blow, or other head injury causes damage to the brain), difficulty in walking, and dementia (a condition characterized by progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking, and often with personality change, resulting from organic disease of the brain). Review of Resident 1's medical record indicated a physician's order dated 1/4/2024 to 1/9/24, cleanse unstageable pressure injury ( full thickness pressure injuries in which the base is obscured by slough and/or eschar) on sacrococcygeal area (pertaining to both the sacrum and tailbone)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-12 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services which meet professional standards for one of three sampled residents (Resident 1) when there was no evidence of documentation that weekly nursing summaries are done consistently. This failure had the potential not to identify new healthcare needs and may compromised the continuity of plan of care that may affect the Resident 1's quality of care. Findings: Review of Resident 1's medical record indicated he was admitted to the facility on [DATE] with diagnoses that includes polyneuropathy (damaged peripheral nerves) , benign prostatic hyperplasia (enlarged prostate gland), depression (a persistent feeling of sadness and loss of interest), anxiety (persistent feeling of worry) , aseptic necrosis (death of tissue due to little blood supply) little of bilateral toes. Resident 1 was discharged from the facility on 9/14/23. During a review Resident 1's medical record indicated the last nursing weekly summary (a summary of informations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-12 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide safe discharge for one of three sampled residents (Resident 1) when: 1. The licensed nurse A (LN A) did not instruct accurately the dosing frequency of Methadone (medication used to treat moderate to severe pain when round the clock pain relief is needed for a long period of time) tablet to be taken at home as ordered by the physician for Resident 1, and 2. The inventory list of personal effects was not signed off by Resident 1 upon discharged from the facility. These failures had the potential to jeopardize Resident 1's health and safety for not taking the correct dosing frequency of Methadone tablet as prescribed by the physician and potential for missing and inaccurate accounting of personal belongings that may affect Resident1's safety when he got transfered to another facility or home. Findings: 1. Review of Resident 1 indicated he was admitted to the facility on [DATE] with diagnoses that includes polyneuropathy (damaged peripheral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a care plan that reflect the specific care needs for one of three sampled residents (Resident 1) when there was no care plan developed specific to Resident 1's refusals of the weekly wound assessments. This failure had the potential to negatively affect the resident quality of care. Findings: Review of Resident 1's medical record indicated diagnoses that includes aseptic necrosis (death of tissue due to little blood supply) of bilateral toes. During a review of Resident 1's medical record indicated there were no nursing weekly wound assessments of the bilateral toes necroses since he was seen by the podiatry doctor (PD) on 7/13/23 until 9/14/23. During an interview with the assistant director of nursing/treatment nurse (ADON/TN) on 10/13/23 at 10:25 a.m., she stated Resident 1 was refusing weekly wound assessments since 7/13/23. During a concurrent interview and record review of Resident 1's medical record with the ADON/TN on 1/12/24 at 3:12 p.m., indicated there was no specific resident-centered care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-30 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident's responsible party (RP, a person responsible in making healthcare decision for the resident) and provide the Long-Term Care (LTC) Ombudsman (organization that routinely visits the facility and advocates on behalf of the residents) complete information regarding residents transfers and discharges from the facility when: 1. For Resident 1, there was no evidence of written notification of transfer to the Resident 1's RP when Resident 1 was transferred to the hospital, 'and 2. The information provided to the LTC Ombudsman for 17 of 17 residents who were transferred and discharged from the facility for the month of October 2023 were incomplete. These failures had the potential to result in depriving Resident 1's RP of the information about the admission, transfer, and discharge rights and options and the LTC Ombudsman of all necessary information in determining if transfer and discharge is appropriate and did not violate resident ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure services were provided to meet professional standard of practice for one of two residents (Resident 1) when: 1. There was no documentation in Resident 1's medical record regarding the change of condition that led the resident to be transferred to the hospital. 2. There was no documentation in Resident 1's medical record regarding nursing intervention/action done for Resident 1's abnormal blood pressure and These failures had the potential to compromise the resident health and safety. Findings: 1. Review of the Resident 1's medical record on 11/29/23 indicated diagnoses including COVID-19, tachycardia (rapid heartbeat), hypertension (persistent elevated blood pressure), acute kidney failure (sudden loss of kidney filtering ability), transient ischemic attack (temporary blockage of blood flow to the brain) and cerebral infarction (damage to tissues in the brain due to loss of oxygen to the area) without residual deficits. Review of the Resident 1's emergency department (ER) record on 11/29/23 indicated Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure quality of care was provided for two out of two residents (Resident 2 & 3) when the weekly wound evaluations were not completed. These failures had the potential for not meeting residents' care needs and affect residents ' quality of care. Findings: During Resident 2's wounds treatment observation with the treatment nurse/assistant director of nursing (TN/ADON) on 11/29/23 at 9:40 a.m., an open wound on right lateral calf and abrasions with scabs on front right lateral lower leg and right lower abdominal quadrant were observed. Review of the Resident 2's weekly wound evaluations on 11/29/23 indicated from the period of 10/12/2023 to 11/15/23 there were 12 wound evaluations that marked still In Progress and not completed. For right lower quadrant abdomen abrasion wound dated 10/25/23 and right calf open lesion wound evaluations dated 11/23/23, the following sections were not filled up such as whether the wound is acquired, how long has the wound has been present, exact date, stage by, wound bed, peri…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure acceptable parameters of nutrition and hydration when the meal and fluid intake were not monitored and recorded consistently. This failure could potentially place Resident 1, who was already at risk for further decline and compromised in nutritional and hydrational status. Findings: Review of Resident 1's medical record on 11/29/23 indicated she was admitted to the facility on [DATE] with diagnoses including severe protein-calorie malnutrition (reduced availability of nutrients leads to changes in body composition and function), acute kidney failure (sudden loss of kidney filtering ability), and positive for COVID-19. Review of Resident 1's physician order dated 11/11/23 indicated to monitor fluid intake every shift for Resident 1 is at risk for dehydration. Review of Resident 1's nursing care plans for positive COVID-19 dated 11/6/23 indicated .Encourage fluid intake unless contraindicated .; and nutritional problem dated 11/10/23 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the wound doctor write the progress notes at each visit for Resident 2. The wound doctor physician had no documented written notes in Resident 2 ' s progress notes of her visits from 7/26/23 to 11/25/23 regarding the Resident 2's wounds status/condition. This failure placed the resident at risk of poor continuity of care, poor follow- up, and unidentified resident's status for each wound evaluation visits. Review of Resident 2's medical record on 11/29/23 indicated Resident 2 was seen by wound doctor on 7/26/23, 11/15/23, 11/18/23, 11/22/23, and 11/25/23 for wound consultations for open wound on right calf and abrasions on right lower extremity and right lower abdominal quadrant. Further review of Resident 2's medical record indicated there was no written evidence that the wound doctor documented in Resident 2's progress notes regarding the wound consultation visits on the above dates including the date, time, and the signature and title. During an interview with the TN/ADON on 11/29/23 at 11:18 a.m., she confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident ' s medical records were complete and readily available for review by official authorized by law for Resident 2 when the wound consultation reports were not found in Resident 2's medical record. This failure had the potential to cause delay for the determination of the quality of care rendered to Resident 2. Findings: During a review of Resident 2's medical record indicated she was seen by wound doctor for an open wound on right calf, and abrasions on right lower extremity and right abdominal lower quadrant on 7/26/23, 11/15/23, 11/18/23, 11/22/23, and 11/25/23. During a concurrent interview and record review with the treatment nurse/assistant director of nursing (TN/ADON) on 11/29/23 at 11:18 a.m., she confirmed Resident 2's wounds doctor ' s consultation reports were not in the Resident 2's medical record at that time. During an interview with the medical record staff (MRS) on 11/29/23 at 12:15 p.m., she confirmed the facility did not receive the copies of Resident 2's the wound consultation reports done…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for one of two residents when the facility did not follow the physician's order for diabetes (blood sugar higher than normal) management for Resident 1 when the attending doctor was not notifie dof blood sugar level greater than 400, and the insulin medicationw as not given with meals as ordered. This failure could compromise Resident 1's safety and health. Findings: During a review of Resident 1's clinical record, the record indicated Resident 1 was admitted on [DATE] and had diagnoses of type 2 diabetes mellitus (DM), right humerus fracture (broken arm), bronchitis (inflammation of the bronchial tubes), and major depressive disorder (a mood disorder that causes a feeling of sadness and loss of interest). During a review of Resident 1's physician's order, dated 9/27/23, the order indicated Humalog (insulin, medication for diabetes) solution 100 unit/ml inject…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident 523's Order Summary Report, indicated, Resident 523 was admitted on [DATE], with indwelling Foley catheter (FC, a thin, flexible catheter used especially to drain urine from the bladder by way of the urethra) care orders. During an observation on 5/8/2023 at 12:50 p.m., while inside Resident 523's room, Resident 523 was lying in bed. A FC urine collection bag was observed hanging on the left side of the bed, containing yellow urine. The FC urine collection bag was not covered with a dignity bag. During another observation on 5/9/2023, at 9:53 a.m., Resident 523's FC urine collection bag was still hanging on the left side of the bed, and remained uncovered with a dignity bag. Based on observation, interview, and record review, the facility failed to ensure dignity was maintained for three of nine residents who had the urinary catheters connected to urine collection bags (113, 236, and 523), when the urine collection bags for their indwelling urinary catheters (sterile tube inserted into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the provision for safe use of insulin (medication to lower blood glucose) pens; and controlled medications (those with high potential for abuse and addiction) were fully accounted, when: 1. The nursing staff failed to prime or accurately prime the Humalog Kwikpen (a pre-filled pen containing insulin lispro, a short-acting insulin) before administration for three out of three residents (Residents 78, 227, and 523). This had the potential for resident getting too much or too little insulin which would negatively affect the health of 15 residents receiving insulin pens; and 2. Random controlled medication use audit for three of six sampled residents (Residents 31, 223, and 225) did not reconcile. The medications were signed out of the controlled drugs accountability sheet (Count Sheet, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Records (MAR) to indicate they were given to the residents. This failure resulted in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-12 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the consultant pharmacist (CP) identify and report to the facility irregularities related to medication regimen for three of 25 sampled residents (Residents 62, 69, and 101) during the medication regimen review (MRR). The failure resulted in inadequate monitoring and had the potential for medications not being optimized for best possible health outcome. Findings: 1. A review of Resident 62's clinical record indicated she was an elderly resident admitted to the facility with diagnoses including chronic kidney disease (condition in which the kidneys are damaged and cannot filter blood as well as they should) and heart failure (a condition that develops when your heart does not pump enough blood for your body's needs). A review of her clinical record indicated she had a physician's order and been receiving magnesium oxide (an electrolyte to treat low magnesium level in the blood) 400 milligrams (mg, unit of measurement), 1 tablet one time a day for supplement, dated 10/9/2020 (two and a half years ago). There was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-12 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had a medication error rate of 10.34% when three medication errors occurred out of 29 opportunities during the medication administration for three residents (Residents 78, 227, and 523): 1. For Resident 227, there was no priming of insulin (medication to lower blood glucose [BG]) pen before administration; 2. For Resident 78, the nursing staff did not correctly prime the insulin pen before administration; 3. For Resident 523, the nursing staff did not correctly prime the insulin pen before administration, and administered the insulin dose after a meal while the physician's order indicated before meal. The failure resulted in medications not given according to the manufacturer's instructions and/or physician's order, and had the potential for residents not receiving the full therapeutic effects of medications. Findings: 1. During a medication administration observation on 5/8/23 at 11:25 a.m., Licensed Vocational Nurse A (LVN A) was observed preparing an insulin injection for Resident 227 after obtaining the BG reading…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-12 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the food served to two of 25 sampled residents (Resident 63 and one anonymous resident) were maintained at the proper temperature, and food trays were delived late in one of five facility stations (Station 3). These failures had the potential for residents to consume less amount of food due to non-palatable temperature and delayed trays. Findings: During an initial tour with Resident 63 on 5/8/23, at 12:54 p.m., Resident 63 stated food arrives cold and late delivery. During an observation and concurrent interview with another resident who requested to remain anonymous, on 5/9/2023 at 1:40 p.m., the resident was observed eating food brought from outside the facility. The resident stated the food was consistently cold and, at times, delivered late by the facility. During a lunch observation on 5/8/23, at 1:15 p.m., station 3, staff was observed passing the food tray. During another lunch observation on 5/9/23, at 1:36 p.m., station 3, staff was observed passing the food tray During review of facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-12 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the proper disposal of garbage when two of the four receptacles were overfilled so the lids could not be closed. This failure had the potential for pests to harbor and breed on the garbage posing a hazardous environment for the residents and staff. Findings: During an observation and concurrent interview with the Dietary Director (DD) on 5/10/23 at 9:02 a.m., by the facility's parking lot near the kitchen, there were two recycle disposal dumpsters with the lids not closed. Some empty cans of food, cardboard, and plastics were sticking out of the dumpsters. The DD confirmed this observation. During an interview on 5/10/23, at 9:05 a.m., with the Maintenance Director (MD), the MD stated the garbage and recycle bins should be closed. During an interview on 5/10/23, at 9:07 a.m., with Registered Dietitian (RD), the RD stated the dumpster lids should always be closed. Review of the facility's policy and procedure (P&P) titled, Food-related Garbage and Refuse Disposal, dated and revised 2020, the P&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to maintain the call light was within reach for one of 25 sampled residents (Resident 69). The failure could result to untimely delivery of resident's care. Findings: During an initial tour on 5/8/23, at 10:54 a.m., Resident 69's call light was observed on the floor. During an interview on 5/10/23, at 8:33 a.m., with Certified Nursing Assistant D (CNA D), she stated everyone's responsibility was to ensure call light is within resident's reach. During an interview on 5/10/23, at 8:40 a.m., with CNA K, she stated that Resident 69 was able to use the call light. During an interview on 5/12/23, at 8:25 a.m., with the Director of Nursing (DON), she stated that she was aware of call light issue. She further stated that everyone should ensure call light was within resident's reach. Review of facility's Answering the Call Light policy, dated October 2022 , indicated answer the resident's call light as soon as possible; if you have promised the resident you will return with an item or information, do so promptly.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-12 · tag F0642 — isolated
    Ensure a qualified health professional conducts resident assessments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain the accuracy of the resident assessment of one of 25 sampled residents (Resident 113). The failure resulted in ineffective care planning of resident's needs. Findings: Resident 113 was admitted with diagnoses including chronic kidney disease, and neuromuscular dysfunction of bladder. Review of facility's Resident Matrix (form to identify pertinent care categories), dated 5/8/23, indicated Resident 113 was on anticoagulant. During a concurrent interview and record review, on 5/11/23 at 8:32 a.m., with Minimum Data Set Coordinator (MDS), she stated that the anticoagulant medication was ordered on 2/18/23, and was discontinued on 2/23/23. She further stated that the assessment was incorrect for Resident 113. During an interview on 5/12/23, at 8:25 a.m., with Director of Nursing (DON), she stated that she was aware that there was a discrepancy with the minimum data set report. Review of facility's Resident Assessments policy, dated March 2022, indicated all persons who have completed any portion of the Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services were provided to meet the professional standard of practice for one of two residents (Residents 69) who had a pacemaker (implanted device for a heart condition, a battery-powered device implanted inside the heart to restore a normal heartbeat) when: 1. The licensed nurses did not know the pacemaker location and no pacemaker information in the resident's medical record; 2. The licensed nurse did not check Resident 69's apical pulse (a pulse point on your chest that gives the most accurate reading of your heart rate) to monitor pacemaker malfunction; and 3. A cell phone was placed on the tray table at the bedside near Resident 69's chest. These failures had the potential to compromise residents' health. A review of Resident 69 's clinical records indicated she was admitted on [DATE] and had diagnoses including acute systolic (congestive) heart failure (a chronic condition in which the heart doesn't pump blood as well as it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-12 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an eye consultation and/or referral was arranged for one of 25 sampled residents (Resident 73) in a timely manner. This failure had the potential to negatively affect the resident's health, well-being, and quality of life. Findings: Review of Resident 73's clinical record indicated the resident was admitted on [DATE] with diagnoses including type 2 diabetes mellitus (high blood sugar) with ketoacidosis (when there is not enough insulin in the body) with coma (a state of prolonged loss of consciousness), legal blindness and hypertension (high blood pressure). Review of Resident 73 's Minimum Data Set (MDS, an assessment tool), dated 4/27/23, indicated Resident 73 had impaired (diminished in function or ability) vision and used corrective lenses. During an observation on 5/8/23, at 11:37 a.m., there was white tape wrapped around Resident 73's eyeglasses on the left hinge (the part that allows the eyeglasses to fold open and close)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-12 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary podiatry services for one of 25 sampled residents (Resident 273) when: 1. The licensed nurses failed to assess the toenail issue, 2. The licensed nurses failed to develop a care plan for the toenail care, 3. The facility failed to refer Resident 273 to a podiatrist (foot doctor). These failures had the potential to affect the resident's foot health and contribute to resident's discomfort, injury and infection. Findings: A review of Resident 273 's clinical records indicated he was admitted on [DATE], and had diagnoses including type 2 diabetes (high blood sugar) and long-term (current) use of anticoagulants (medicines that help prevent blood clots). During a concurrent observation and interview with Resident 273 on 5/9/23 at 1:10 p.m., observed Resident 273's both great toenails were long, thick, hypertrophied (excessively enlarged), discolored, protruded, dark brown color, and black debris built-up under his toenails.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of nine residents (Resident 273) who had the indwelling urinary catheters (a small, flexible tube that can be inserted through the bladder to drain urine into a urine collection bag) had appropriate urinary management when the Resident 273 wore the urine drainage leg bag on his bed higher than his bladder. This failure could potentially put the Resident at risk of urinary infection. Findings: A review of Resident 273's clinical records indicated he was admitted on [DATE] and had diagnoses including type 2 diabetes (high blood sugar), chronic kidney disease( a type of kidney disease in which a gradual loss of kidney function ), obstructive and reflux uropathy (a disorder of the urinary tract that occurs due to obstructed urinary flow and can be either structural or functional). A review of Resident 273's Minimum Data Set (MDS, an assessment tool) dated 5/9/23, indicated his brief interview for mental status (BIMS, cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the central venous catheter (CVC, a thin, flexible tube that is placed into a large vein above the heart) care for one of three residents (Resident 69) with parenteral lines (one form of route of administration such as intravenous) were performed per professional standards of practice when: 1. The registered nurse (RN) failed to flush the CVC for two days, and no nursing notes indicated why not to flush, 2. The registered nurses failed to change the CVC dressing since admission, 3. The Registered nurse did not develop a person-centered, resident-specific CVC care plan and included CVC-related information such as insertion site/location, date of insertion, number of lumens (openings), type of catheter, etc. in the care plan. These failures pose a risk for Resident 69 to develop complications that could compromise her care, health, and safety. Findings: A review of Resident 69 'S clinical records indicated she was admitted on [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure each resident's medication regimen was free from unnecessary medication for two of 25 sampled residents (Residents 62 and 69). Resident 62 had been receiving magnesium oxide (an electrolyte to treat low magnesium level in the body) for two and a half years without magnesium level monitoring. Resident 69 had been receiving two types of insulin (medication to lower blood glucose [BG] in the body) without staff monitoring the signs and symptoms of hypo/hyperglycemia (too low/high BG). The failure had the potential for adverse effects to go undetected or recognized for timely intervention. Findings: 1. A review of Resident 62's clinical record indicated she was an elderly resident admitted to the facility with diagnoses including chronic kidney disease (condition in which the kidneys are damaged and cannot filter blood as well as they should) and heart failure (a condition that develops when your heart does not pump enough blood for your body's needs). A review of her clinical record indicated she had a physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of 25 sampled residents (Resident 69) was free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors). Resident 69 received trazodone (anti-depressant medication) and Depakote (a medication to treat mood disorder or seizures) without monitoring for hours of sleep related to trazodone use and the potential side effects of the medications. The failure resulted in inadequate monitoring for effectiveness and adverse effects of psychotropic medications. Findings: A review of Resident 69's clinical record indicated she was admitted to the facility with diagnoses including anxiety and depression. A review of Resident 69's physician's orders included the following: - Trazodone 50 milligrams (mg, unit of measurement), 1 tablet by mouth at bedtime for depression manifested by inability to sleep, dated 4/3/23; - Depakote 250 mg, 1 tablet by mouth two times a day for mood stabilizer manifested by yelling out, dated 4/3/23. A review of her April and May…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store food under sanitary condition when: 1. For Resident 105, there was an opened tube feeding (a way of giving medicines and liquids, including liquid foods, through a small tube placed through the nose or mouth into the stomach or small intestine) formula at the bedside; and 2. Two dented cans were not removed from the kitchen's dry storage area. These failures had the potential to expose residents to food borne illnesses in the facility. Findings: During an observation on 5/10/2023 at 10:20 a.m., while in Resident 105's room. Resident 105 was lying in bed, and there was a 1000 milliliter (ml, measure of volume) bottle of ready-to-hang Jevity 1.5 calorie (nutritional supplement) on top of the nightstand next to Resident 105's bed. The bottle was labeled, open on 5/10/2023 at 9:00 a.m. The bottle contained approximately 800 ml of formula left in the bottle. During another observation on 5/10/2023 at 1:30 p.m., while in Resident 105's room, the same Jevity 1.5 calorie bottle was still on top of the nightstand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure compliance with infection control practices when one Laundry Personnel I (LP I) was wearing gloves in the hallway. This deficient practice had the potential to affect the safety and well-being of residents, visitors, and staff in the facility. Findings: During an observation on 5/9/2023, at 1:10 p.m., while in Station 1, the LP I was wearing gloves on both hands and carrying a cloth while walking in the hallway. The LP I walked passed an open meal tray cart in Station 1, proceeded to Station 5, and continued to wear gloves on both hands while shaking the cloth and interacting with other facility staff in the hallway. The LP I stopped in front of her utility cart, removed her gloves, and disposed of gloves in the trash. During an interview with the Licensed Vocational Nurse F/Infection Preventionist (LVN F/IP) and Laundry Supervisor (LS) on 5/9/2023 at 1:20 p.m., the surveyor informed the LVN F/IP and LS of the above incident. LVN F/IP stated gloves should not be worn in the hallway unless cleaning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure peripherally inserted central catheter (PICC, a thin flexible tube was inserted into a vein in the upper arm and guided into a large vein above the right side of the heart) line care for one of two residents (Resident 174) when licensed nurses did not measure the circumference and the length of the arm of Resident 174 as prescribed by the physician. This failure could compromise the health and safety of the resident. Findings: Review of Resident 174's clinical record indicated he had diagnoses sepsis (a potentially life-threatening condition caused by the body's response to an infection), phlebitis (inflammation of the walls of a vein), and muscle weakness. Review of Resident 174's order summary report dated 1/12/2020, indicated PICC line dressing change, measure arm circumference and the length visible every 7 days and as needed. Review of Resident 174's medication administration record (MAR) dated 1/2020, indicated Resident 174's PICC line had no measurement for the arm circumference and the length…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide respiratory care in accordance with professional standards of practice for two of four sampled residents (Residents 63 and 6) when the licensed nurse failed to ensure oxygen was administered as specified in the physician's order for Resident 6 and facility staff administered oxygen without a physician's order and no No Smoking/oxygen in Use signs at the entrance door for Resident 63. These failures had the potential to compromise the residents' health and safety. Findings: 1. Review of Resident 63's clinical record indicated he had the diagnoses that included pancytopenia (a condition in which a person's body has too few component of blood cells including the one that is responsible for carrying oxygen). During multiple observations on 1/21/2020 at 8:36 a.m. and 3:14 p.m., Resident 63 was lying in bed receiving oxygen at 2 liters per minute (LPM, rate of oxygen administration) via nasal cannula (flexible tubing placed into the nostrils) connected to oxygen concentrator (machine used to deliver oxygen).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure: 1. The timely replacement of emergency kits (e-kit, a kit/box containing medications and supplies for immediate use during a medical emergency); 2. The accurate accountability of the controlled substance (CS, medications with high potential for abuse and addiction) medications for five of six residents (Residents 39, 55, 67, 75, and 114) 3. The availability of Resident 75's lantus (long-acting insulin). These failures had the potential to cause delay in treatment and compromise residents' medical health. 1. During an observation in medication room A on 1/21/2020 at 10:55 a.m. with licensed vocational nurse B (LVN B), revealed the emergency intravenous medication and supply kits were opened on 1/16/2020. During a concurrent interview, LVN B stated the e-kits should have been ordered the day it was opened. Review of the facility's undated policy, Emergency Medications, indicated medications and supplies used from the emergency medication kit must be replaced upon the next routine drug order. 2. On 1/21/2020 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents were free from unnecessary psychotropic (medication affecting the mind, emotions, and behavior) medications for 8 of 11 sampled residents (Residents 106, 94, 74, 45, 75, 25, 40, and 274) when: 1. For Residents 106, 94, 45, 75, 25, and 40, the facility failed to monitor the side effects of the medications; 2. For Resident 74, facility failed to monitor the specific target behavior and side effects of the medication; 3. For Resident 274, the facility failed to identify and monitor the specific target behavior for the use of the medication; 3. For Resident 25, the facility failed to implement the interdisciplinary team (IDT) recommendation to reduce Seroquel. These failures had the potential to negatively affect the residents' physical and psychosocial well-being. Findings: 1. Review of Resident 106's clinical record indicated she was admitted [DATE] with diagnoses including dementia (a decline in mental ability severe enough to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility had a 12% error rate when three medication errors out of 25 opportunities were observed during a medication pass. Resident 87 did not receive amlodipine besylate (medication for high blood pressure) and amantadine (medication used to treat Parkinson's disease [a movement disorder]) as scheduled. These failures resulted in medications not given in accordance with the prescriber's orders and may affect the resident's clinical condition. Findings: During a medication pass observation on [DATE] at 9:21 a.m., LVN A prepared medications for Resident 87. LVN A removed a Humulin N insulin (injectable medication that lowers blood sugars quickly) vial that was labeled [DATE] and drew up the medication. LVN A took one tablet of aspirin from a bottle. During an observation on [DATE] at 9:36 a.m., LVN A administered the medications to Resident 87. Resident 87 told LVN A that nurses usually give her three pills instead of one. LVN A told Resident 87 she gave her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store medication in accordance with professional standards when an Advair (medication that is inhaled and used to improve breathing) inhaler had no open date and was left unattended on the medication cart, latanoprost (eye drops used to lower pressure in the eye) bottle was not labeled with an open date, lorazepam (medication used to treat anxiety) container was not refrigerated, and expired insulin (medication used to lower blood sugar) vials were stored in the medication cart. These failures had the potential to allow residents and unauthorized staff to access medications and affect the integrity of the medications. Findings: 1. During a medication pass observation on [DATE] at 8:40 a.m., licensed vocational nurse H (LVN H) prepared medications for Resident 20. LVN H removed the Advair inhaler from medication cart D and placed it on top of the cart. LVN H continued to put medication inside a medication cup. During an observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe food storage practices when residents' food were not labeled and dated and when the temperature of two of two resident food refrigerators were not monitored. These failures had a potential for residents to contract food-borne illnesses. Findings: During an observation of medication room B on 1/21/2020 at 8:36 a.m. with the director of nursing (DON) revealed there was a refrigerator for resident's food. There were three containers of food inside the refrigerator that were not labeled with a date. During a concurrent interview, the DON confirmed the food items were not dated. During an observation of medication room C on 1/21/2020 at 9:02 a.m., with licensed vocational nurse C (LVN C), indicated there was a refrigerator for resident's food. One container of food was inside the refrigerator. During a concurrent interview, LVN C stated she did not think there was a log to monitor the temperatures of the resident food refrigerator. During an observation and interview on 1/21/2020, the assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure staff implemented proper infection control practices for 6 of 26 sampled residents (274, 175, 88, 87, 8, and 20) when: 1. For Resident 274, nebulizer face mask was not properly stored. 2. For Resident 175, indwelling catheter (a flexible plastic tube (a catheter) inserted into the bladder which provide for continuous urinary drainage) bag was not covered; 3. For Resident 88, contact precaution was not followed as prescribed by the physician; 4. For Resident 87, licensed vocational nurse A (LVN A) did not clean the top of the insulin vial with alcohol 5. For Resident 8, licensed vocational nurse J (LVN J) did not perform hand hygiene after touching a trash can and before administering medication 6. For Resident 20, licensed vocational nurse H (LVN H) was not able to pull her gloves on to completely cover her palms and wrists when in a room on contact precautions. These failures had the potential to result in infection for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-24 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to accommodate resident's needs for one of 26 residents (Resident 61) when staff did not attend to Resident 61's needs promptly. This failure resulted in Resident 61 waiting 22 minutes for her call light (a button pressed by a patient that turn on a light and/or sound alerting staff a patient needs their help) to be answered and had the potential for residents' to not receive assistance from staff in a timely manner and not meeting their needs. Findings: Review of Resident 61's clinical record indicated she was admitted in the facility with diagnoses including muscle weakness and diabetes mellitus (group of diseases that result in too much sugar in the). Further review of Resident 61's clinical record indicated she was incontinent on both bladder and bowel and needed limited to extensive assistance with bed mobility, dressing, toilet use and personal hygiene activities of daily living (ADLs, daily activities for self-care). During an observation and interview with Resident 61 on 1/21/2020 at 9:12 a.m., Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$161,912 in federal fines across 3 penalties.

  • $84,363 — penalty dated 2025-11-06
  • $26,719 — penalty dated 2025-03-03
  • $50,830 — penalty dated 2024-03-07

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BAYACA, FRANCISIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2012
WARR, BRANDONIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 08/10/2023
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
HANCOCK, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024
MURRAY, JASONIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/17/2017

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$27.5M
Net patient revenuemost recent cost report
+16.7%
Operating marginrevenue minus expenses
$1.4M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 4%Medicare 29%Other / private 68%

This home reported $1.4M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$491per resident / day
operating cost
$14,927per month
≈ monthly operating cost
$590per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056065. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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