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Sonoma Post Acute

678 2nd Street West, Sonoma, CA 95476 · For profit - Limited Liability company · 83 certified beds · (707) 938-1096 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Jun 20261 immediate-jeopardy citation$18,470 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Jun 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $18,470 in federal fines (most recent 2026-04-16)
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
651 1st St W Ste H · (707) 938-3870 · Call to confirm hours
Pharmacy
201 W Napa St · (707) 938-4734 · Call to confirm hours
Grocery
201 W Napa St · (707) 938-8500 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.0%10.2%15.4%better
Long-stay residents who lose too much weight3.6%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms6.2%7.3%6.5%typical
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.9%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened13.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.3%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.3%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control4.9%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.7%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication3.0%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission16.2%23.0%22.6%better
Short-stay residents with an outpatient ER visit11.9%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.102.251.67better
Long-stay outpatient ER visits per 1,000 resident days2.261.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 159 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.5%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
90.4%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 90.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 104 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.5%CMS range 39.9–56.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 7.2–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge90.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge92.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge84.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge64.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.8–10.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.491.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.62
RN hours/ resident / day
0.93
LPN hours/ resident / day
2.04
Aide hours/ resident / day
3.58
Total nurse hours/ resident / day
0.33
RN hoursweekends
42.7%
Total nursing turnover
46.7%
RN turnover

How full it usually is: this home is certified for 83 beds and averages 79.3 residents a day — about 96% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.85 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.74 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-04-16)
0
at the previous standard inspection (2025-01-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 12 most serious are shown; the remaining 30 are one tap away and print in full.

  • Immediate jeopardy · L2022-03-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — widespread
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure safe oxygen therapy when: 1. Facility staff did not assess and monitor the volume of oxygen remaining in portable oxygen tanks for two of nine sampled residents (Resident 10 and Resident 48) with physician orders for oxygen therapy. Facility staff did not replace Resident 10 and Resident 48's portable oxygen tanks when they were empty. (Portable oxygen tanks are steel cylinders filled with concentrated oxygen; they can be put on the back of wheel chairs, allowing residents to move about and prevent residents from being confined to their rooms or bed) This failure prevented Resident 10 and Resident 48 from receiving their oxygen as ordered by their physicians and caused potential for Resident 10 and Resident 48 to experience shortness of breath, harm, and possible death from hypoxia (an absence of adequate oxygen in the body); and 2. The facility did not have back up supplies of portable oxygen available for eight of eight sampled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide supervision and assistance during meals to prevent accidents for two of six sampled residents (Resident 1 and Resident 2), when staff allowed Resident 1 and Resident 2 to have access to their meal trays without the physician ordered 1:1 assistance. This failure resulted in unwitnessed choking and death for Resident 1 and placed Resident 2 at risk for aspiration (the accidental breathing in of food, liquid, saliva, or vomit into the airways and lungs instead of swallowing it down the food pipe (esophagus) to the stomach) while eating.On 4/16/26, the Department received a complaint from a Family Member (FM) alleging Resident 1 passed away on 3/11/26 after choking on food and being left unattended in the room with access to the breakfast tray. The FM reported speaking with the Medical Director (MD) on 3/11/26, who stated Resident 1 had orders for 1:1 assistance, while on 3/12/26 the Administrator stated the Speech Language…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one of five sampled residents (Resident 1) from abuse when Resident 2 punched Resident 1 in the face and chest while he was in his bed. This failure caused Resident 1's lip to bleed and redness to his chest when Resident 1, who was bed-bound, was unable to get away from Resident 2 when he approached him and began to punch him with his fist.Review of a document from the county sheriff's department titled, Incident/Investigation Report, dated 6/16/26 at 8:13 p.m., indicated an officer responded to a report of an assault that had occurred between two residents who were roommates. The report indicated, The victim was punched twice, once in the chest and once in the lip causing a minor laceration to his lower lip. The report further indicated the offender was Resident 2, the victim was Resident 1, and the reportee was Licensed Nurse (LN) C. During an observation and concurrent interview on 6/24/26 at 2:30 p.m., Resident 2 was seated on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report to the Department an allegation of abuse. This failure of timely reporting had the potential to cause a delayed response by enforcement agencies to ensure resident safety.Review of a document from the county sheriff's department titled, Incident/Investigation Report, dated 6/16/26 at 8:13 p.m., indicated an officer responded to a report of an assault that had occurred between two residents who were roommates. The report indicated, The victim was punched twice, once in the chest and once in the lip causing a minor laceration to his lower lip. During a record review and concurrent interview on 6/24/26 at 3:20 p.m., the Administrator stated he was aware of the resident-to-resident incident that occurred on 6/16/26 but stated it was not reported to the Department because the resident who was the aggressor had dementia. The Administrator provided a flow sheet created by a long-term care ombudsman organization which indicated that in cases of alleged abuse where the aggressor had a dementia diagnosis, facility staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food under sanitary conditions and in accordance with professional standards for food service safety for a census of 79, when:Fish fillets, beef patties, and cookie dough stored in the freezer were not sealed and open to air.Sanitizer buckets for surface cleaning were found empty and during preparation of new sanitizing solution the ppm's ( parts per million- a measurement of concentration of sanitizer to water) were insufficient, and staff could not verbalize the correct ppm's needed for proper sanitization.A colander was found in the ready to use area with dried food stuck to the base and inside openings and 3 pans were found with peeling/flaking of cooking surfaces.10 Plastic tubs used for storage of snacks and food preparation were seen with hard water stains, visible moisture, old adhesives stuck to the outer surfaces and were stacked underneath the sink near the drainpipe which was covered in orange foam sealant. [NAME] drip spots from drainpipes were seen near…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-16 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a safe operating kitchen environment for a census of 79 when the kitchen space was not maintained, and equipment was not effectively repaired or replaced.This failure made it difficult for kitchen staff to maintain a sanitary environment and execute the duties of the food and nutrition services department, and affected the maintenance department's ability to maintain equipment that was in need of replacing. During an observation on 4/13/26 at 9:45 a.m. during the initial kitchen tour floor tiles were seen missing, broken and chipped, with black/brown staining and build up, kitchen cabinets were chipped with rusty hinges, near the garbage disposal was a tangled mass of plastic and rubber tubing with metal and plastic pipes with brown discoloration to tile and wall, sink drains and pipes were reinforced with bright orange spray foam sealant with visible drip marks underneath.During a concurrent observation and interview on 4/15/26 at 9:30 a.m. in the kitchen with [NAME] 1, leaking of a brown substance was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-16 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have survey results available for all residents to review when the binder containing survey results was out of reach for wheelchair-bound residents. This failure had the potential to discourage residents in wheelchairs from reviewing survey results when they could not reach the binder without having to ask for assistance. During an observation and concurrent interview on 4/16/26 at 1:45 p.m., Administrator verified the binder that contained survey results in the wall-mounted file holder approximately 5.5 feet from the floor next to the nurses station was the only binder available for residents to review survey results. Administrator stated the binder containing the survey results could not be reached by someone in a wheelchair. Administrator stated that residents should be able to reach the binder without having to ask for help and stated he would move the binder somewhere else. Review of facility policy, Resident Rights, last revised 8/2009, indicated, Federal and state laws guarantee certain basic rights to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-16 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a trauma informed care environment was provided for three sampled residents ( Resident 7, Resident 29, and Resident 41) with Post Traumatic Stress Disorder (PTSD- A mental health condition triggered by experiencing or witnessing terrifying, life-threatening, or traumatic events .PTSD occurs when symptoms-such as flashbacks, avoidance, and severe anxiety-last longer than a month and disrupt daily life.) when, social assessments were not thorough, trauma informed care plans were not present or not individualized with no personal triggers identified, and residents were not provided with behavioral health services.This failure resulted in Resident's feeling their mental health needs were dismissed, not receiving the services they needed from qualified clinicians, and an inability of staff to mitigate risk of re-traumatization and keep residents safe. A review of Resident 7's admission record indicated she was admitted on [DATE] with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure sufficient Certified Nursing Assistants (CNA) staff to provide care and respond to five resident's (Resident 48, Resident 45, Resident 19, Resident 35 and Resident 68) basic needs when Residents were not provided 1. assistance to use the bathroom, 2. showers or bed baths twice a week and 3. assistance with meals. This lack of assistance resulted in residents and their responsible party (decision makers) frustration and feeling like they were not cared for. During an observation on 4/13/26 at 10:10 a.m., hallway three was observed to have a heavy smell of urine. During an observation and interview with Resident #48 on 4/13/26 at 10:10 a.m., Resident 48 was in her wheelchair in her room facing the wall, with the curtains pulled closed. She stated there was not enough staff to give her showers. She stated she had only two showers in the last five weeks. She stated she would love to go outside for some fresh air to help her get better,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-16 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prepare food in a manner that resulted in a palatable texture and flavor for 8 residents receiving a pureed diet and failed to follow therapeutic diet requirements for all 8 residents with fortified (diet enriched with extra calories) diet orders when,Pureed foods were prepared using no specifications for texture requirements and the test tray for the pureed diet was runny, gummy/sticky, and lacked seasoning. 2. Fortified diets indicated on tray tickets were not read aloud by Dietary Aide 3 to [NAME] 1 while plating the food, resulting in no added fortification. This failure resulted in residents not receiving their prescribed diets and had the potential to result in residents not consuming their meals which could cause weight loss in an already vulnerable population. A review of the facility Diet Type Report, dated 4/16/26, indicated there were 8 residents who received pureed diets. A review of the facility document titled, Diet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure one of two sampled residents (Resident 39) received ongoing social services for the assistive devices needed for hearing impairment when there was no follow up after her evaluation for hearing aids over one year ago, her MDS assessment did not accurately reflect her hearing status and there was no care plan for addressing adaptive coping strategies for hearing loss.This failure resulted in ongoing hearing impairment without adaptive measures which caused Resident 39 to feel isolated, avoid participation in many activities, and struggle during communication with others.A review of Resident 39's admission record indicated she was admitted on [DATE] with the diagnoses of Paraplegia (loss of movement and/or sensation, to some degree, of the legs), Anxiety and Depression.A review of Resident 39's Minimum Data Set (MDS, an assessment tool), dated 2/24/26 indicated she had a BIMS (Brief Interview for Mental Status-an assessment tool used by facilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dental needs and services were provided to one of two residents (Resident 31) sampled for dental concerns when Resident 31's MDS did not reflect his current dental status, and he had resided at the facility for one year without an evaluation for dental needs.This failure allowed poor dentation to go unnoticed in an already vulnerable resident with no proper evaluation of dental needs or treatments.A review of Resident 31's admission record indicated he was admitted on [DATE] with the diagnoses of Schizophrenia (a mental illness that is characterized by disturbances in thought), Dysphagia (difficulty swallowing), and need for assistance for personal care.A review of Resident 31's Minimum Data Set (MDS-a resident assessment tool) dated 4/13/26 indicated he had a BIMS (Brief Interview for Mental Status-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Dcited before2026-04-16 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide support personnel to safely and effectively carry out the functions of the food and nutrition services department for a census of 79 residents when the Director of Dietary Services (DDS) did not participate in the essential duties of day-to-day operations, staffing levels were insufficient, and dietary personnel did not demonstrate competency in specific procedures and protocols necessary to carry out the functions of food and nutrition services.This failure had the potential to affect the safety and quality of the food produced by the food and nutrition services department. During an interview with Resident #19, Resident #44 and Resident #74, on 4/13/26 at 1:02 p.m. they stated their lunches were always served last and the food was cold. Resident# 19 stated he always has to ask dietary staff to re-heat his food. He stated he hated the food because the vegetables were never fresh and always overcooked. He stated the residents that could not get out of bed were not assisted with meals. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility infection preventionist failed to review three of three residents sampled for antibiotic stewardship (Residents 8, 16, and 24). This failure had the potential to result in residents receiving unnecessary antibiotics and further contribute to antibiotic resistance.During an interview and concurrent record review on 4/16/26 at 9:06 a.m., Infection Preventionist (IP) pulled up on her laptop her line list of residents who were prescribed antibiotics for the month of April 2026. IP stated her antibiotic stewardship program included using an infection screening tool built into the electronic medical record that reviewed the symptoms of the resident's suspected infection and determined if the symptoms met criteria for treatment with antibiotics. IP stated that if an antibiotic was prescribed, she did an antibiotic timeout 48 to 72 hours after the antibiotic was started to monitor for any reaction to the antibiotic and notified the doctor to see if there should be any change based on lab work or cultures. IP stated the doctor would respond…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-14 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to allow one resident (Resident 1) of two sampled residents to return to the facility after completing treatment for Carbapenem-Resistant Enterobacteralus (CRE- a group of bacteria that are difficult to treat because they are resistant to carbapenems, which are a class of powerful antibiotics typically used for severe infections) at the hospital.This failure caused Resident 1 to experience an unnecessary 42-day hospitalization and anxiety over the forced eviction from her home.Findings:A review of Resident 1's admission sheet indicated admission to the facility on [DATE] with diagnoses of chronic obstructive pulmonary disease (a progressive lung condition that obstructs airflow and makes breathing difficult), neutropenia (a condition with lower-than-normal neutrophils (a key white blood cell fighting infections which puts the person at risk for serious bacterial illnesses), difficulty in walking, depression (a serious mood disorder which causes persistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure criminal background checks were completed prior to direct resident care employment for one of three direct care staff (Certified Nurse Assistant 1 [CNA 1]) when CNA 1's criminal background check was completed nine months after he was hired. This failure had the potential to result in resident abuse, neglect and/or mistreatment by hiring staff with possible criminal records.A review of the facility's document titled, General Orientation List, dated 1/17/23, indicated CNA 1's date of hire was 1/17/23. A review of an undated facility document titled, Background Report, indicated a background report was conducted on 10/16/23 for CNA 1 by the facility.During an interview on 7/30/25 at 3:32 p.m., the Director of Staff Development (DSD) verified CNA 1's date of hire was 1/17/23. The DSD confirmed CNA 1's background check was ordered after the employee was hired and began to work directly with residents in the facility. The DSD further stated, I don't have a good answer for you. Usually, I don't let anyone get an offer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure professional standards of practice were met for one of five sampled residents (Resident 1) when supervisory staff did not provide oversight and follow-up after Resident 1 did not receive any showers or baths for seventeen days.This failure had the potential to increase Resident 1's susceptibility to infections, skin problems, and negatively impact his mental health and activities of daily living (ADL, activities such as bathing, dressing and toileting a person performs daily).A review of Resident 1's admission record indicated he was admitted to the facility in May 2025 with medical diagnosis which included vertebrogenic low back pain (chronic low back pain originating from the vertebral endplates, the surfaces of the vertebrae that meet the intervertebral discs in the spine), absence of left leg above the knee, schizophrenia (a mental illness that is characterized by disturbances in thought), depression (depression (a mental health condition characterized by symptoms like sadness, loss of interest and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure resident care met professional standards for one resident (Resident 1) of eight sampled residents when following Resident 1's unwitnessed fall nursing and neurological (neuro, relating to the nervous system, includes: brain, spinal cord, and nerves) assessments were not conducted, monitored, or documented in Resident 1's medical record. These failures had the potential to misrepresent Resident 1's actual condition status post (after) fall, which could lead to a delay in treatment and other negative outcomes. Findings:A review of Resident 1's admission record indicated admission to the facility in September 2024 with diagnosis of malignant neoplasm (a cancerous tumor) of unspecified part of the left lung. A review of a Minimum Data Set (MDS- a federally mandated resident assessment tool) dated 9/20/24, indicated Resident 1: Had moderate cognitive (relating to or involving the processes of thinking and reasoning) impairment; Required substantial/maximal assistance (helper does more than half the effort)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide services that met professional standards of quality for one resident (Resident 1) of three sampled residents when prescriber order to hold a blood pressure (BP - the force of your blood pushing against blood vessels) medication when BP measurement was below a certain parameter was not followed.This failure had the potential for Resident 1 to become hypotensive (low blood pressure) and experience dizziness, lightheadedness, fatigue, visual disturbances, and/or fainting, especially when standing up quickly.Findings:A review of Resident 1's admission record indicated admission to the facility on 6/6/25 with diagnoses including lung cancer, chronic lung disease, heart failure, and hypertension (HTP- high blood pressure).A record review of Resident 1's Medication Administration Record (MAR) dated June and July 2025 indicated an order for doxazosin mesylate (a medication used to control high blood pressure) oral tablet 2 milligrams (mg - a unit of measure), give 1 tablet by mouth at bedtime for HTN, hold if Systolic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to provide services that meet professional standards for one of three sampled residents (Resident 1), when Resident 1 was administered glucose gel (medical product used to treat low blood sugar levels) in his mouth while unresponsive and unable to follow directions. The failure had the potential to cause Resident 1 to choke on or aspirate (accidental entry of food, liquid or other material into the lungs) the glucose gel. Findings: During a review of Resident 1 ' s admission record indicated, Resident 1 was admitted to the facility in February 2025, with a diagnosis of diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). A review of Resident 1 ' s care plan titled, Diabetes ., initiated on 2/20/25, indicated, .Resident has a diagnosis of diabetes and is at risk for complications . with goals including, .will minimize the risk for complication of diabetes to the extent possible . During an interview on 5/15/25 at 1:22 p.m., Paramedic 1 (PMD 1) stated he responded to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet the requirements for a safe discharge for one of three sampled residents (Resident 1) when Resident 1 was discharged due to being unable to get a ride back to the facility at the agreed upon return time during an approved leave. This failure resulted in emotional distress for Resident 1 as she did not have access to equipment for safe ambulation (walking) or her essential medications (medications ordered by a physician for treating/and or preventing symptoms of a significant health condition). Findings: A review of Resident 1's admission record indicated she was admitted on [DATE] with diagnoses including type 2 diabetes (a chronic condition characterized by difficulty in blood sugar control and poor wound healing), acute and chronic respiratory failure (a serious condition that makes it difficult to breathe on your own. It develops when the lungs can't get enough oxygen into the blood), acute kidney failure (a sudden and significant decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-30 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure two residents (Resident 1 and Resident 2) of three sampled residents had access to a telephone, to make private calls with friends and family. The facility only had one working wireless telephone for resident use, and this phone could not be located during an onsite visit on 1/30/25. This failure decreased the facility's potential to ensure residents, including those who were bedbound, were to free to speak to family members or acquaintances in private. Findings: Record review of Resident 1's Face Sheet (Facility demographic) indicated he was admitted to the facility on [DATE] with medical diagnoses including Fracture of Right Femur (Broken thigh bone, right leg) and Chronic Obstructive Pulmonary Disease (A chronic lung disease that causes ongoing inflammation and narrowing of the airways, leading to difficulty breathing). During an observation on 1/29/25 at 6:15 p.m., the Surveyor attempted to reach Resident 1 by phone, at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review [AES1] the facility failed to provide pain medicine in the form of a cream (lidocaine) for one out of two sampled residents (Resident 1). This failure potentially caused Resident 1 pain and further suffering by missed medication administrations. Findings: During a review of Resident 1 ' s admission Record, dated 1/23/2007, indicated Resident 1 had initially been admitted to the facility on [DATE] with a medical history of stroke (blockage of blood supply in parts of the brain), quadriplegia (as defined as the dysfunction or loss of motor and sensory function of the cervical area [AES3] of the spinal cord, leading to partial or total loss of function in the arms legs, trunk and pelvis) and high blood pressure. During an interview with Resident 1 on 6/13/24 at 10:38 a.m., Resident 1 stated the medication, Lidocaine (ointment type cream which when applied relieves pain) Ointment was to be administered two times a day and it had not been administered for days and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-30 · tag F0679 — failed to provide activities — widespread
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 76 out of 76 residents were provided activities on weekends, when no Activity Staff were available. This failure had the potential for all residents to experience isolation, decreased enjoyment of life and depression. Findings: During an observation and interview on 3/21/22, at 10:34 a.m., Resident 58 was observed laying on her back in bed with her pajamas on, in a dark room with the curtains pulled. She stated she would prefer to have the curtains open and see outside but her roommate sleeps in late. She stated she does not have anything to do. She stated no one had come in to speak with her about what activities she liked to do. She stated she cannot get out of bed for long because her back pain prevented her from moving around a lot. She stated she enjoyed socializing with her daughter or anyone who would come to her bedside. A review of Resident 58's document titled, admission Record, indicated she was admitted [DATE], with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-30 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on food production observation, dietary staff interview, and dietary document review, the facility failed to ensure a Registered Dietician (RD) was overseeing the operations of the facility's Food Service Department, resulting in issues with safe and effective food storage, meal production, infection control, and a clean kitchen. Failure to ensure adequate oversight may result in compromising the nutritional status of all residents and cross contamination of resident food and foodborne illness. Findings: During the course of the survey from 3/21/22-3/29/21 through observations, interviews and dietary record reviews related to deficient practices in food service systems were noted, affecting all residents. These included: 1. Failure to ensure that resident meals were prepared and distributed in a manner that met resident preferences and maintained palatability (Cross Reference F804), 2. Failure to ensure physician ordered diets were followed (Cross Reference F805), 3. Failure to ensure safe dietetic services as evidence dietary staff not: 1.) thawing meat according to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-30 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on dietary staff observation, interview, and dietary record review, the facility failed to ensure staff possessed required competency as evidenced by dietary staff members not: 1) thawing meat according to the facility's policy and procedure, 2) using the correct Cool Down Process for cooked meats and ambient (room temperature) foods like tuna for tuna salad, 3) Following recipes, and 4) Taking food temperatures prior to food service. Failure to ensure staff competency could: 1) put residents at risk for foodborne illness, 2) result in decreased food distribution and food production systems to ensure food palpability and nutritional content, which could result in decreased dietary intake that did not meet individual resident nutritional requirement. This could result in weight loss and further compromise resident medical status, and 3) not cooking green beans at a mechanical soft texture (easier to chew foods) could have led to the residents having trouble chewing and/or swallowing, which could have led to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan for one of 25 sampled residents (Resident 57), who's Annual MDS (Minimum Data Set, a clinical assessment process provides a comprehensive assessment of the resident's functional capabilities and helps staff identify health problems), dated 2/24/22, indicated Resident 57 was incontinent of bowel and bladder, but no care plan was developed. This failure had the potential for Resident 57 not to be checked frequently for incontinence, which could lead to skin breakdown, a urinary tract infection (an infection in any part of the urinary system), feeling of low self-esteem and further impact Resident 57's physical and psychosocial wellbeing. Findings: A review of Resident 57's admission Record indicated Resident 57 was admitted on [DATE], with diagnoses including hemiplegia (paralysis of one side of the body) and hemiparesis (weakness or the inability to move on one side of the body, making it hard to perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-30 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure nursing staff utilized professional standards when providing resident care when: 1) Licensed Staff G did not verify placement of Resident 38's PEG tube (percutaneous endoscopic gastrostomy tube; a tube inserted through the wall of the abdomen directly into the stomach) per facility policy and procedure. This failure caused potential for injury when LN G did not ensure Resident 38's feeding tube was in his stomach immediately prior to administering medication. Feeding tubes can become displaced (for example: into the abdominal cavity or lungs) and delivery of tube feeding liquid into an area of the body other than the stomach can cause serious injury and death; and 2) The Director of Staff Development (DSD A) did not perform the medication rights (guide to clinical medication administration to ensure patient safety; right resident/medication/dose/route [oral, intravenous]/time) prior to administering Resident 120's IV (intravenous)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to recognize, evaluate and address 1 out of 25 residents (Resident 34) continued multiple meal refusals for the last 2 months. This failure had the potential for Resident 34 to have a decline in function, weakness, and unplanned weight changes. Findings: Review of Resident 34's face sheet (demographics)was diagnosed with Diabetes Mellitus Type 2 (a chronic condition that affects the way the body processes blood sugar), Dementia ( group of conditions characterized by impairment of at least 2 brain functions such as memory and judgement) and Major Depressive Disorder ( a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life). During observation and interview with Resident 34 on 3/23/22 at 8:41a.m., was in bed, appears comfortable. Resident 34 stated he ate little breakfast today, was not sure if he finished it. Resident 34 stated he was unsure whether he ate dinner last night. Resident 34 stated feeling sad with little…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure Resident 38 received appropriate nursing care to minimize potential complications associated with enteral feeding/nutrition (tube feeding; delivering nutrition directly into the stomach or small intestine as a liquid) when: 1) Licensed nurses failed to ensure administration of enteral nutrition was consistent and followed physicians orders and; 2) Licensed Staff G did not verify placement of Resident 38's PEG tube (percutaneous endoscopic gastrostomy tube; a tube inserted through the wall of the abdomen directly into the stomach) prior to medication administration per facility policy and procedure. These failures created 1) Potential for inadequate nutrition, calories, and hydration for Resident 38 when his tube feedings were not given as ordered and multiple meals were missed and 2) Potential for injury when LN G did not ensure Resident 38's feeding tube was in his stomach immediately prior to administering medication. Feeding tubes can become misplaced (for example: into the abdominal cavity or lungs)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-30 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure sufficient nursing staff when: 1. Consistent and accurate meals preferences were not honored for 5 sampled residents (Resident 59, Resident 48, Resident 31, Resident 58, Resident 55, Resident 219). 2. Call lights were not answered resulting in incontinence for 2 of 8 sampled residents (Resident 220 and Resident 58). 3. All residents did not have access to activities on weekends. 4. All residents did not have access to the RNA (Restorative Nursing Assistant) program (specially trained CNA's (Certified Nursing Assistant) who provide ongoing long-term physical and occupational care to improve patient's quality of life - physically, mentally and emotionally) because the RNA had been pulled to the floor to work as a CNA for the past five months. These failures resulted in: 1. Potential for weight loss from being served unpalatable food and choking from incorrect diets because staff were too busy to check for accuracy of resident meal trays.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, interview and record review the facility failed to ensure all staff were competent and trained for: 1. Abuse Prevention Training. 2. Infection Prevention. This had to potential for resident harm when: 1. Staff were not trained to recognize and respond to family and resident complaints of abuse to ensure resident safety. 2. Staff were unable to prevent cross contamination during resident care and result in resident infection. Findings: 1. During an interview and record review on 3/29/22 at 8:50 a.m., at Director of Staff Development A's desk, four employee files were reviewed for current documentation for Abuse Prevention Training. Abuse Prevention training documentation for Licensed Staff C indicated it was completed on 3/5/19. Review of Licensed Staff B's employee file indicated Abuse Prevention Training documentation completed on 3/18/20. Review of Director of Nursing file did not indicate any documentation for Abuse Prevention Training since date of hire on 9/13/21. Review of Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility: 1) Failed to ensure the consulting Pharmacist's (Consultant L) review of medications identified and addressed irregularities with Resident 38's physician order for rapid-acting insulin (medication to treat high blood sugar in diabetics; onset of action is within 15 minutes). This failure resulted in Consultant L not addressing and potentially correcting the timing and administration of Resident 38's insulin (designed to be given with meals) and potentially impairing the control of his blood sugar; and, 2) Failed to ensure Pharmacy services provided physician ordered medications when Vitamin D was not onsite and available for one resident (Resident 14) . This failure caused Resident 14 to miss two days of Vitamin D ordered by her physician. Findings: 1) Review of Resident 38's MAR indicated Resident 38's nurses were to administer tube feedings (liquid nutrition delivered via a tube inserted through the wall of the abdomen directly into the stomach) at midnight, 4 a.m., 8 a.m., 12 noon, 4 p.m., and 8 p.m. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pharmacy Consultant L's recommendation to attempt a dose reduction for the antidepressant Mirtazapine for one of 25 sampled residents (Resident 59) was sent to Resident 59's physician. Pharmacy Consultant L identified Resident 59 had not had any reported instances of restlessness in the past five months, but Resident 59 continued on Mirtazapine 15 mg (milligrams). This failure had the potential for the Resident 59 to have adverse consequences such as increased sleepiness, increase hunger, weight gain, amongst other adverse side effect, which could have negatively impact Resident 59's physical, mental, and psychosocial well-being. Findings: A record review of Pharmacy Consultant L's Drug Regimen recommendations, Pharmacy Consultant L noted that Resident 59 had been on Mirtazapine 15 mg since 2/28/21. The drug regimen review titled, Note to the Attending Physician/Prescriber, dated 8/5/21, recommended Resident 59's attending physician attempt a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and accurate medication administration when the nursing medication error rate was 19.23%. Licensed nurse F (LN F) did not give Resident 14 her scheduled dose of Vitamin D (as it was not available) and LN D gave Resident 33 his morning medications, scheduled for 9 a.m., approximately 1 hour and 47 minutes late. These failures: 1) Caused Resident 14 to miss two days of Vitamin D ordered by her physician, and 2) Caused Resident 33 to receive his medications for blood pressure, seizures, and diabetes (to control blood sugar) almost 2 hours late, potentially impacting the control of his blood pressure, seizures and blood sugar. Findings: 1. During a medication pass observation on 03/23/22 at 8 a.m., LN F administered Resident 14 her morning medications. LN F stated the Vitamin D 1000 IU (international units; the dose) was missing (the facility only had Vitamin D 800 IU). LN F called Residents 14's physician and stated the doctor instructed her to hold the Vitamin D until the correct dose was delivered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from medication error for one out of 25 residents, when one resident (Resident 17) was administered a medication without a physician's order. Resident 17 had an antifungal powder in use at his bedside which did not have a physician's order. This failure had the potential for ineffective treatment, unwarranted side effects, or an allergic response from using an antifungal medication product without the physician's order. Findings: During an observation and concurrent interview on 3/23/22 at 2:20 p.m., with Licensed Nurse D and Resident 17, the presence of Miconazole 2% powder (an antifungal powder used to treat fungal skin infections), was verified to be on Resident 17's bedside table. Licensed Nurse D stated that staff applied it on Resident 1's7 abdomen and groin. Licensed Nurse D verified Resident 17 had redness on his abdominal pannus (area of excess skin and fat that hangs over the pubic region) and left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-30 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on food storage observation, dietary staff and resident interview, and dietary record review, the facility failed to ensure meals were prepared and served in a manner to maintain palatability and nutrient content as evidence by: 1. The facility did not ensure food temperature and palatability, 2. Penne pasta was being cooked 2 hours or longer prior to the beginning of meal service, 3. Recipes where not followed, and, 4. Broccoli mushy and grayish green, pureed spinach had a gluey texture causing pureed spinach hard to swallow, and the pureed meatloaf tasted like the added thickener (additive to pureed foods to make a pudding-like consistencies), no flavor. Failure to ensure food distribution and food production systems that ensured food palpability and nutritional content may result in decreased dietary intake, which may result in weight loss and further compromise resident medical status. Findings: 1. During an interview on 3/21/22 at 11:39 a.m. Resident 59 stated the soup was always cold. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare a meal tray with the individual diet consistency for two of 25 sampled residents (Resident 6 and Resident 29). when 1) Resident 6's physician order for a regular diet (example: sandwich) once a week, on Saturdays, did not reflect Resident 6 was receiving on Saturdays, and 2) Resident 29, who was on a Mechanical Soft Diet (texture-modified diet that restricts foods that are difficult to chew or swallow) was served green beans that were hard. A review of residents' lunch Meal Card, dated 3/23/22, indicated fourteen residents were on a Mechanical Soft diet and two residents were on a Dysphagia Mechanical diet. This failure for the dietary department to prepare vegetables with a soft texture had the potential to cause Resident 29 and all residents on a Mechanical Soft diet or on a Dysphagia Mechanical diet to choke, leading to airway being blocked and possible death. This failure could result in decreased dietary intake, leading to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-30 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food preferences were honored for four of 25 sampled residents (Resident 31, 55, 57, and 58), when Resident 31's dislike for gravy was not being honored, Resident 57, who requested two packets of hot sauce with each meal, but was not receiving routinely, Resident 55 did not receive two glasses of milk on her meal tray per her diet card, and Resident 58 did not receive salad dressing for her salad. These failures could result in decreased dietary intake, leading to residents not meeting their individual resident nutritional requirement, which may result in weight loss and further compromise residents' medical status. Findings: During a concurrent trayline observation, interview, and meal card review on 3/23/22 at 12:15 p.m., Dietary Aide was observed placing Resident 57's plate on her meal tray. Resident 57's tray card indicated in capital letters: Standing Order: 2 x 2 tablespoons or 2 hot sauce packets. No hot sauce packets were placed on Resident 57's meal tray. When the dietary aide was asked what…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on kitchen observations, dietary staff interview, and dietary document review, the facility failed to ensure safe dietetic services as evidence by 1) the facility did not follow its storage guidelines to store the bread, 2) the kitchen floor was dirty/sticky, and 3) garbage can lids were not on the garbage cans located underneath the cook's food prep counter. Failure to ensure effective dietetic services operations may result in placing residents at risk for foodborne illness as well as bacterial and foreign object contamination resulting in gastrointestinal (stomach and intestines) distress, weight loss and in severe instances may result in death. Findings: 1) During the initial tour of the kitchen on 3/21/22 at 9:33, the walk-in refrigerator was at 38º F. [NAME] bread, receive dated 3/17/22, and two large bags of hamburger buns, receive date 3/10/22, were being stored in the refrigerator. The Director of Dining Services (DDS) stated the bread was stored in the refrigerator because of limited space. The facility policy/procedure titled, Storage of Food and Supplies, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-30 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete the Pre-admission Screening and Resident Review (PASRR- a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) accurately and completely for two out of 25 residents (Resident 10 and Resident 34). This failure resulted in Resident 10 and Resident 34 not receiving Specialized Services needed. Findings: Resident 34 During an observation and concurrent interview on 3/23/22 at 08:41 a.m., Resident 34 stated feeling sad, depressed, and having little energy. During an interview and concurrent record review on 3/24/22 at 3:09 p.m., Medical Record Director (MRD), verified multiple sections on Resident 34's PASRR, dated 4/15/21, were not filled out accurately. MRD verified Resident 34 had a diagnosis of Dementia (a condition characterized by impairment of at least 2 brain functions, such as loss of memory and judgement). MRD verified Resident 34's PASRR was inaccurately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-30 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a Nosey Cup (drinking cup with cut out for nose) and Plate Guard (curved to prevent food from falling off the plate and can be used as a barrier to push food against when scooping food onto a spoon or fork) when meal tray was served for one of 25 sampled residents (Resident 6), who had a CVA (cerebrovascular accident, stroke), causing flaccid (floppy or without muscle tone) hemiparesis (weakness or the inability to move one side of the body), of his left upper extremity (dominant side). This failure had the potential to impact Resident 6's: dignity, nutritional status, independence in self-feeding skills being maintained or improved when consuming meals and snacks, and swallowing difficulties, which could cause aspiration (when liquids enter the airway), leading to negative clinical outcomes. Findings: A review of Resident 6's Meal Card indicated: Diet Order: Puree (foods with a soft, pudding-like consistency), Regular, Thick…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$18,470 in federal fines across 1 penalty.

  • $18,470 — penalty dated 2026-04-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PROVIDENCE GROUP WINE COUNTRY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/16/2016
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 06/30/2023
PICETTI, DOMINICIndividualCONTRACTED MANAGING EMPLOYEEsince 03/01/2024
OLSON, JONIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 11/05/2021
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
HANCOCK, MARKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.2M
Net patient revenuemost recent cost report
+22.9%
Operating marginrevenue minus expenses
$902K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 5%Medicare 31%Other / private 64%

This home reported $902K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$471per resident / day
operating cost
$14,329per month
≈ monthly operating cost
$611per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055268. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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