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Winding Trails Post Acute

2800 Palo Pkwy, Boulder, CO 80301 · For profit - Limited Liability company · 150 certified beds · (303) 440-9100 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0603) — most recent Oct 2025Resident-funds citations (F0565, F0570)Behavioral-health or dementia-care citation — no harm found (F0758)5 immediate-jeopardy citations$90,659 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0570)
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (69) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $90,659 in federal fines (most recent 2024-03-07)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3301 30th St · (303) 443-4311 · Call to confirm hours
Pharmacy
3325 28th St · (303) 938-9284 · Call to confirm hours
Grocery
Safeway0.6 mi
3325 28th St · (303) 938-1271 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.9%13.4%15.4%better
Long-stay residents who lose too much weight0.4%4.7%5.4%better
Long-stay residents with a catheter left in their bladder1.0%0.6%0.9%typical
Long-stay residents with a urinary tract infection0.3%1.4%2.0%better
Long-stay residents with depressive symptoms1.5%8.8%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.4%3.3%better
Long-stay residents whose ability to walk worsened4.4%13.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.5%11.5%18.9%better
Long-stay residents given the seasonal flu vaccine78.7%94.7%95.3%worse
Long-stay residents with pressure ulcers2.7%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control24.0%21.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.1%20.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.4%1.6%1.4%worse
Short-stay residents given the seasonal flu vaccine60.2%75.6%79.4%worse
Short-stay residents rehospitalized after admission21.7%20.3%22.6%typical
Short-stay residents with an outpatient ER visit11.2%12.1%12.0%typical
Long-stay hospitalizations per 1,000 resident days0.671.381.67better
Long-stay outpatient ER visits per 1,000 resident days0.321.741.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.5%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
67.7%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 67.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 62 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.5%CMS range 36.1–57.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.5–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.3–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.82
LPN hours/ resident / day
1.77
Aide hours/ resident / day
3.20
Total nurse hours/ resident / day
0.39
RN hoursweekends
31.0%
Total nursing turnover
27.3%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 87.0 residents a day — about 58% occupied, or roughly 63 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.20 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.77 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.28 on weekdays — 9% thinner on weekends. RN hours go from 0.70 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2024-11-21)
14
at the previous standard inspection (2023-06-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

69 citations, most serious first. The 22 most serious are shown; the remaining 47 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY OTHER ACCIDENT HAZARDS I. Smoking A. Facility policy and admission Agreement 1. The DON provided the facility's smoking policy on 3/6/24 at 10:32 a.m. It read in pertinent part: Resident smoking status is evaluated upon admission. The evaluation includes [the] ability to smoke safely with or without supervision. The staff consults with the attending physician and the DON to determine if safety restrictions need to be placed on a resident's smoking privileges based on the Safe Smoking Evaluation. 2. The facility admission Agreement was provided by the marketing director (MKD) on 3/7/24 at 2:32 p.m. It read in pertinent part: Each resident who wishes to smoke will be assessed for safety during smoking. B. Facility failure to ensure safe smoking through smoking apron use (Resident #33 and #34) and timely smoking assessment (Resident #34 and #38). 1. Resident #33 Resident status: Resident #33, age [AGE], was admitted on [DATE]. According to the March 2024 computerized physician orders (CPO), diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2022-04-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure infection control practices were established and maintained to provide a safe, sanitary and comfortable environment and to help prevent the possible development and transmission of Coronavirus (COVID-19) and other communicable diseases and infections. Record review revealed the facility has been in outbreak status since late December 2021. Specifically, the facility was in outbreak status as of 12/23/21 when a staff member tested positive for COVID-19. On 12/27/21, another staff member tested positive for COVID-19. Thereafter, the following staff tested positive for COVID: one positive staff member (1/3/22), two positive staff members (1/11/22), one positive staff member (1/14/22), one positive staff member (1/20/22), two positive staff members (1/21/22), one positive staff member (2/15/22), one positive staff member (2/16/22), one positive staff member (3/8/22), one positive staff member (3/21/22), two positive staff members…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · L2022-04-19 · tag F0886 — failed to test for COVID-19 as required — widespread
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to test staff, including individuals providing services under arrangement for Coronavirus (COVID-19). Specifically, the facility had been in a COVID-19 outbreak status since 12/23/21 that included positive cases for both residents and staff. The facility failed to conduct bi weekly PCR testing for all staff per the CDC and CMS guidance due to outbreak status since 12/23/21, to ensure the virus did not spread to residents within the facility. The facility failed to protect individuals, equipment and supplies, allowing individual and testing items within six feet of the testing area and each other. Observations showed staff performing testing in front of the testing supplies, therefore not protecting the testing equipment from being contaminated. The testing area was shared by two individuals with the testing occurring within six feet of the individuals and their desk area. In addition, the facility failed to ensure staff were conducting self-testing in accordance with testing guidelines. Observations showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · L2022-04-19 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to develop and implement a COVID-19 staff vaccination process to address all facility staff, including unvaccinated staff who provided care, treatment and other services to facility and/or residents. Specifically, the facility failed to monitor each contracted staff member's vaccination status to ensure proper advanced PPE (personal protective equipment) strategies (as indicated in the facility's policy and procedure) were used to prevent the spread of COVID-19. The facility was unable to provide a listing of the vaccination status of all contracted providers/staff who enter the facility on a regular basis and provide direct care to residents. The facility was non-compliant with the requirement of 100% vaccination rate, except those exempted, because of its failure to adequately track all employees (vendors and contractors) vaccination status to prevent the spread of COVID-19. A review of the facility vaccination policy and procedure revealed the facility did not require proof of vaccination for all contracted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2022-04-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY III. Resident #282-Failure to prevent two stage 3 pressure injuries A. Resident #282 status Resident #282, age [AGE], was admitted on [DATE]. According to the April 2022 computerized physician orders (CPO), the diagnoses included generalized muscle weakness, unspecified dementia, and long term use of anticoagulant medication. The 1/3/22 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment; the brief interview for mental status (BIMS) was not conducted. She had no behavioral problems, psychosis, or rejection of care. She required extensive assistance from one person with bed mobility, transfers, dressing, toileting and personal hygiene. She was at risk of developing pressure injuries as of 7/4/21 and had pressure reducing devices for her bed. B. Wound care observation Wound care observations were conducted on 4/12/22 at 11:09 a.m. CNA #10 had just completed showering the resident and said that there were no bandages present on Resident #282 prior to her shower. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure four (#18, #7, #3 and #15) out of four residents reviewed out of 38 sample residents were protected from resident to resident physical abuse by Resident #6 and Resident #14. Resident #6 admitted on [DATE] with a history of aggression. Between 1/17/24 and 1/18/24, Resident #6 was involved in at least three altercations with Residents #18, #7 and #3. The altercation with Resident #3 resulted in Resident #3 being transferred to the hospital for head trauma where he received twelve staples to his head. The facility was aware Resident #6 was wandering into other residents' rooms but failed to implement a plan to monitor the resident and redirect her from other residents. Additionally, the facility failed to implement a plan to prevent physical abuse to Resident #15, by Resident #14 who had known aggressive behavior. Findings include: I. Facility policy The Abuse and Neglect policy, revised March 2018, was received from the regional director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide an effective pain management regimen in a manner consistent with professional standards of practice, resident-centered care plans and resident preferences for two (#17 and #8) of three residents reviewed for pain management out of 38 sample residents. The facility failed to ensure Resident #17 and Resident #8, both with a diagnosis of chronic pain, were assessed for pain accurately and administered pain medications as ordered. Both residents reported increased levels of pain. Resident #17's 2/19/24 pain assessment documented the resident had pain which affected her day to day activity. On 2/29/24, the resident reported she did not always get her pain medication as ordered. She said her pain affected her sleep and her ability to get around. Resident #8's 2/21/24 pain assessment documented the resident had pain which affected his sleep and his day to day activity. On 2/29/24, the resident reported he had gone without pain medications on several…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-19 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and observations, the facility failed to ensure the resident had the right to be free from involuntary seclusion not required to treat the resident's medical symptoms for one (#59) of three out of 33 sample residents. Specifically, the facility failed to ensure Resident #59 was kept free from involuntary seclusion which resulted in psychosocial harm. Resident #59, who had a documented history of anxiety, claustrophobia and was totally dependent upon staff, activated her call light on 3/19/22 to get staff assistance. The resident had a history of yelling out, after activating her call light, because of past experiences of staff not answering her call light timely. The facility staff closed the resident's door, against her wishes (which was documented in the resident's plan of care), because the resident was disturbing others, effectively secluding the resident against her will. The resident's wishes of keeping her door open while she was alone was well documented in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-04-19 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility was not administered in a manner that enabled it to use its resources efficiently and effectively to attain and maintain the highest practicable physical, mental and psychosocial well-being of each resident. Specifically, the resources of the facility were not effectively and efficiently utilized as evidenced by findings that revealed in part: -The facility failed to protect residents from COVID-19 as evidenced by not having an effective infection control program. Cross-reference F880 -The facility failed to monitor each contracted staff member' vaccination status to ensure proper advanced personal protective equipment (PPE) strategies (as indicated in the facility's policy and procedure) were used to prevent the spread of COVID-19. Cross-reference F888 -The facility failed to follow the Center for Disease Control (CDC) and the Centers for Medicare & Medicaid (CMS) guidance on staff testing for COVID-19. Cross-reference F886 -The facility had multiple systemic failures in its management of pressure injuries. These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-19 · tag F0837 — isolated
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the governing body failed to implement policies regarding the management and operations of the facility. Specifically, the facility failed to ensure the governing body was providing effective oversight to the facility to ensure the facility was in compliance with state and federal regulations. Findings include: I. Facility policy The Quality Assurance and Performance Improvement (QAPI) practice guide was received from the assistant nursing home administrator from a sister facility on 4/21/22. The policy read in pertinent part, The governing body assures the QAPI program is adequately resourced to conduct its work. This included designation one or more persons to be accountable for QAPI; developing leadership and facility-wide training on QAPI; and ensuring staff time, equipment and technical trainings as needed for QAPI. They are responsible for etablings policings to sustain the QAPI program despite changes in personnel turnover. The governing body and executive leadership are also responsible for setting expectations around safety, quality,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-19 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff, medical director interviews and record review, the facility failed to ensure all responsibilities of the medical director were effectively performed, which had the potential to affect all residents of the facility. Specifically the facility failed to ensure: -The medical director fulfilled his responsibility for providing the implementation of resident care policies or the coordination of medical care in the facility; and, -Facility wide training in infection control. Cross- reference: F686-Treatment and services to prevent/heal pressure ulcers, F880-Infection control, F886-Testing resident and staff, and F888-COVID-19 vaccination. Findings include: I. Medical directors agreement The medical director (MD) independent contract agreement was signed on 8/28/17. The Medical director's duties and responsibilities were received on 4/18/22 at 10:00 a.m. which read in pertinent parts: Medical director shall be responsible for the implementation of resident care policies and the coordination of medical care in the facility. Medical director's specific duties and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-04-19 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life, and resident safety. Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to quality of life, quality of care and infection control. Findings include: I. Facility policy The Quality Assurance and Performance Improvement (QAPI) Program policy, issue date February 2019, read in pertinent parts, Quality assurance (QA) is a process of meeting quality standards and assuring that care reaches an acceptable level. Traditionally, we have a set thresholds to comply with the regulations. QA is a reactive, retrospective effort to look at why there was a system failure. QA activities do improve quality, but efforts frequently end once the compliance or standard has been met. Performance improvement (PI)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure three (#2, #11 and #12) of twelve residents were kept free from physical abuse out of twelve sample residents.Specifically, the facility failed to:-Protect Resident #2 from physical abuse by Resident #3;-Protect Resident #11 from physical abuse by Resident #3;-Protect Resident #12 from verbal abuse by Resident #3; and, -Protect Resident #12 from physical abuse by Resident #1. Findings include:I. Facility policy and procedureThe Abuse, Neglect, and Exploitation policy and procedure, dated February 2023, was provided by the director of nursing (DON) on 10/2/25 at 3:50 p.m. It revealed in pertinent part, It is the policy of this facility to provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property. Abuse means the willful infliction of injury, unreasonable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for one (#7) of five residents reviewed for quality of care out of 12 sample residents. Specifically, the facility failed to change a wound care dressing daily for Resident #7, per the physician's order.Findings include:I. Resident #7A. Resident statusResident #7, age less than 65, was admitted on [DATE]. According to the October 2025 computerized physician orders (CPO), diagnoses included vascular dementia (cognitive decline due to damaged blood vessels to the brain), type 2 diabetes , diabetic neuropathy (damaged nerves due to diabetes), atrial fibrillation (abnormal heart rhythm) and hemiplegia (paralysis of one side of the body) following a stroke (brain cell death due to interrupted blood flow to the brain).The 8/4/25 minimum data set (MDS) assessment identified Resident #7 was cognitively intact with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-21 · tag F0570 — widespread
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure a surety bond or otherwise provide assurance satisfactory to the secretary to assure the security of all personal funds of residents deposited with the facility. Specifically the facility failed to ensure the surety bond had the correct amount to cover the entire balance for the residents' personal needs account at the facility. Findings include: I. Facility policy and procedure The Management of Residents' Personal Funds policy, revised April 2017, was provided by the regional clinical resource (RCR) on 11/21/24 at 3:57 p.m. It read in pertinent part, Should the facility manage the resident's funds, the facility will act as a fiduciary of the resident funds and hold, safeguard, manage and account for the personal funds of the resident. Such funds will be managed in accordance with established policies outlined in this chapter that relate to financial management. II. Record review The surety bond letter was provided by the business office manager (BOM) on 11/20/24 at 3:00 p.m. It was dated 5/8/24 and signed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-21 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to provide a response, action and rationale to residents involved in group grievances. Specifically, the facility failed to provide a response, action and rationale for food concerns brought up in the resident council meetings. Findings include: I. Facility policy and procedure The grievances and complaints filing policy, revised April 2017, was provided by the nursing home administrator (NHA) on 11/21/24 at 3:32 p.m. It revealed in pertinent part, All grievances, complaints or recommendations stemming from resident or family groups concerning issues of resident care in the facility will be considered. Actions on such issues will be responded to in writing, including a rationale for the response. II. Resident group interview A group interview was conducted on 11/19/24 at 1:01 p.m. with five residents (Resident #10, #12, #21, #46 and #68) who were identified as alert and oriented through facility and assessment. Resident #10 said he wanted different snacks than half of a ham sandwich. He said he was told this was what the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-21 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to consistently serve food that was palatable and attractive. Specifically, the facility failed to ensure resident food was palatable in taste and texture. Findings include: I. Resident interviews Resident #13 was interviewed on 11/18/24 at 1:31 p.m. He said the food was served cold. He said cold eggs were terrible. Resident #9 was interviewed on 11/18/24 2:21 p.m. She said the food was terrible and not nutritious. She said the food was served cold. She said the facility served what they like and not what she likes. Resident #39 was interviewed on 11/18/24 at 2:40 p.m. She said the food was terrible, because the food was either undercooked and raw or overcooked. Resident #29 was interviewed on 11/18/24 at 2:52 p.m. He said the texture of the food was terrible. He said it was hard to cut the food. He said once the food was chopped it was hard to chew. He said the meat was the hardest to chew but most of the food was hard to chop and chew. Resident #68 was interviewed on 11/18/24 at 4:05 p.m. He said the food was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure the self-administration of medications was clinically appropriate for two (#4 and #60) of two out of 35 sample residents. Specifically, the facility failed to appropriately assess Resident #4 and Resident #60 for self-administration of medications. Findings include: I. Professional reference According to [NAME], P.A., [NAME], A.G., et.al., Fundamentals of Nursing, 10 ed. (2020), E.[NAME], St. Louis Missouri, pp. 2016, was retrieved on 11/27/24, Do not leave medications at the bedside. If you leave the medication on the bedside table, how do you know they took the medication? Someone else could come in and take or discard the medication. II. Facility policy and procedure The Storage of Medications policy, updated November 2020, was provided by the director of nursing (DON) on 11/21/24 at 3:57 p.m. It read in pertinent part, Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to incorporate the recommendations from the preadmission screening and resident review (PASRR) Level II determination and evaluation report into the assessment, care planning and transition of care for one (#63) of three residents out of 35 sample residents. Specifically, the facility failed to: -Take steps to ensure services were provided as recommended in Resident #63's PASRR Level II report; and, -Ensure the PASRR Level II recommendations were included in Resident #63's care plan. Findings include: I. Facility policy and procedure The Behavioral Assessment, Intervention and Monitoring policy, revised March 2019, was provided by the nursing home administrator (NHA) on 11/20/24 at 4:00 p.m. It read in pertinent part, The facility will provide and residents will receive behavioral health services as needed to attain or maintain the highest practicable physical, mental and psychosocial well-being in accordance with the comprehensive assessment and plan of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one (#278) of three residents reviewed for activities out of 35 sample residents received individualized activities in accordance with standards of care. Specifically, the facility failed to provide person centered comforting activities for Resident #278 who was at end of life. Findings include: I. Facility policy and procedure The Safe and Homelike Environment policy, revised August 2024, was provided by the regional clinical resource (RCR) on 11/21/24 at 3:57 p.m. It read in pertinent part, The facility will provide a safe, clean, comfortable and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. A homelike environment is one that de-emphasizes the institutional character of the setting, to the extent possible, and allows the resident to use those personal belongings that support a homelike environment. A determination of homelike should include the resident's opinion of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one (#39) of three residents with limited mobility reviewed for range of motion (ROM) received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion out of 35 sample residents. Specifically, the facility failed to establish a consistent restorative nursing program within the facility to ensure Resident #39 did not have a potential decline in activities of daily living (ADL). Findings include: I. Facility policy and procedure The Restorative Nursing Services policy, revised July 2017, was provided by the director of nursing (DON) on 11/21/24 at 3:57 p.m. It read in pertinent part, Restorative nursing care consists of nursing intervention that may or may not be accompanied by formalized rehabilitative services (physical, occupational or speech therapies). Restorative goals and objectives are individualized, resident-centered, and are outlined in the resident's plan of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure the facility's binding arbitration agreement was thoroughly and accurately explained to the residents and or resident representatives before signing the agreement for two (#60 and #63) of three residents out of 35 sample residents. Specifically, the facility failed to: -Thoroughly explain the binding arbitration agreement in a form and in a manner to ensure Resident #60 and Resident #63 understood the agreement before signing the arbitration agreement; and, -Ensure staff reviewing the arbitration agreement with Resident #60 and Resident #63 had knowledge and skills to assess cognitive ability of residents to ensure residents understood the components of the agreement at the time it was presented to them. Findings include: I. Facility policy and procedure The Binding Arbitration Agreements policy, revised November 2023, was provided by the nursing home administrator (NHA) on 11/20/24. It read in pertinent part, Residents (or representatives) are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · D2024-10-15 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to develop and implement an effective discharge plan for one (#3) of three residents out of three sample residents reviewed for discharge planning. Specifically, the facility failed to: -Provide an appropriate discharge process for Resident #3; and, -Notify the family that Resident #3 was transferred to another skilled nursing facility until after the resident had already been transferred. Findings include: I. Facility policy and procedure The Discharge Summary and Plan policy, revised October 2022, was provided via email by the director of nursing (DON) on 10/14/24 at 11:33 a.m. It read in pertinent part, When a resident's discharge is anticipated, a discharge summary and post-discharge plan is developed to assist the resident with discharge. Policy Interpretation and Implementation The discharge summary includes a recapitulation of the resident's stay at the facility and a final summary of the resident's status at the time of the discharge in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure food items were stored and served under sanitary conditions in the main kitchen. Specifically, the facility failed to ensure staff correctly and accurately tested for the correct parts per million (ppm) of the chemical sanitizer used to clean equipment and surfaces where food was prepared. Findings include: I. Professional reference The Colorado Department of Public Health and Environment (2019) The Colorado Retail Food Establishment Rules and Regulations, retrieved on 3/13/24 from: https://www.colorado.gov/pacific/sites/default/files/DEHS_RetailFd_6CCR10102_RFFC_EffJan2019.pdf, read in pertinent part, Chemical sanitizers that are used to sanitize equipment and utensils shall be provided and available for use during all hours of operation. A chemical sanitizer used in a sanitizing solution for a manual or mechanical operation at contact times and be used in accordance with the EPA registered label use instructions. Concentration of the sanitizing solution shall be accurately determined by using a test…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-07 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to effectively administer its resources to attain the highest practicable wellbeing for each resident. Specifically, the facility failed to: -Implement and maintain safety measures to prevent elopements with significant injury; -Prevent, report and investigate allegations of resident to resident abuse; and, -Provide sufficient leadership to address and/or avoid multiple significant concerns. Findings include I. Quality of care -Cross reference F689 for failure to ensure residents were free from accidents and elopement which caused major injury. -Cross reference F697 for failure to implement an effective pain management program. II. Freedom from abuse -Cross-reference F600 for failure to protect residents from physical abuse. -Cross-reference F609 for failure to report alleged violations. -Cross-reference F610 for failure to investigate alleged violations. III. Nursing services -Cross-reference F760 for failure to ensure residents were free from significant medication errors. IV. Training requirements -Cross-reference F730 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-07 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to conduct and document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. Specifically, the facility failed to develop a facility assessment which included all resources, education, staff competencies and facility based risk assessments. Findings include: I. Facility policy and procedure -The Facility Assessment policy was requested from the nursing home administrator (NHA) on 3/6/24 at 8:45 a.m. and was not received by the end of the survey on 3/7/24. II. Record review The Facility Assessment, last reviewed by the facility on 3/1/24 (during the survey), was received from the NHA on 3/6/24 at 8:45 a.m. The facility assessment failed to include the following: -Staff competencies that were necessary to provide the level and types of care needed for the resident population or include the staff training program to ensure any training needs were met for all new and existing staff including those presidents with substance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-07 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented in order to facilitate improvement in the lives of nursing home residents through continuous attention to quality of care, quality of life and resident safety. Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to quality of life and quality of care. Findings include: I. Cross-reference citations Cross-reference F689: The facility failed to ensure resident safety with accident hazards. The facility failed to ensure residents were assessed accurately and interventions were in place to prevent further elopements after two residents eloped, resulting in one resident sustaining a fracture. The facility's failure to protect residents from accident hazards created an immediate jeopardy (IJ) situation. Additionally, the facility failed to ensure residents were assessed timely for smoking safety and provided smoking assistive devices.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-07 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to develop, implement and maintain an effective training program for all staff based on the facility assessment and resident population. Specifically, the facility failed to ensure all direct and non-direct care staff received training in dementia care, substance abuse and behavior management. Findings include: I. Facility policy The In-Service Training Policy, revised August 2022, was received from the regional director of clinical services (RDCS) #1 on 3/11/24 at 11:44 a.m. The policy documented in pertinent part, Required training topics include the following: Behavioral health, dementia management. Training requirements are met prior to staff providing services to residents, annually, and as necessary based on the facility assessment. Based on the outcome of the facility assessment, additional training may include substance abuse. II. Record review Staff training records related to behavior management, dementia and substance abuse were requested from RDCS #1 on 3/7/24 at 10:46 a.m. -RDCS #1 said she was unable to find…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews, the facility failed to develop and implement written policies and procedures that prohibit and prevent retaliation for abuse reporting. Specifically, the facility failed to: -Post a conspicuous notice of employee rights, including the right of staff to be free from retaliation for reporting abuse; and, -Include protection for employees against retaliation for reporting in its abuse policy. Findings include: I. Professional reference According to the Elder Justice Act notice, undated, retrieved online 3/11/24 from https://lms.healthcareacademy.com/courses/HCA_Annual/ElderJusticeAct1d/EJA_poster.pdf: The Elder Justice Act (the Act) is a federal law passed as part of the Patient Protection and Affordable Care Act. Its aim is to combat abuse, neglect and exploitation of elders by promoting the discovery of crimes against residents of long term care facilities. It does this by requiring that specific individuals report any reasonable suspicion of a crime against anyone who is a resident of, or is receiving care from, a long term care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record review, the facility failed to report alleged violations of potential abuse to the proper authority in accordance with State law for alleged violations involving eight (#4, #17, #6, #7, #3, #18, #14 and #15) of eight residents reviewed for allegations of abuse out of 38 sample residents. Specifically, the facility failed to: -Report an allegation of verbal abuse by Resident #4 to Resident #17 to the nursing home administrator (NHA), director of nursing (DON), local police or the State Agency; -Report an allegation of physical abuse by Resident #6 to Resident #7 and Resident #3; -Report an allegation of physical abuse between Resident #6 and Resident #18; and, -Report an allegation of physical abuse by Resident #14 to Resident #15. Findings include: I. Facility policy and procedure The Abuse and Neglect policy, revised March 2018, was received from the regional director of clinical services (RDCS) #1 on 3/7/24 at 10:55 a.m. The policy documented in pertinent part, Abuse is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure incidents of potential abuse were thoroughly investigated for three (#6, #18 and #7) of four residents out of 38 sample residents. Specifically, the facility failed to: -Ensure a known physical abuse incident between Resident #6 and Resident #18 was thoroughly investigated; and, -Ensure reports of physical abuse by Resident #6 to Resident #7 were followed up on and investigated. Findings include: I. Facility policy The Abuse and Neglect policy, revised March 2018, was received from the regional director of clinical services (RDCS) #1 on 3/7/24 at 10:55 a.m. The policy documented in pertinent part, Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. The nurse will assess the individual and document related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents were kept free from significant medication errors for five (#8, #9, #3, #17 and #21) of five residents reviewed out of 38 sample residents. Specifically, the facility failed to ensure Residents #8, #9, #3, #17 and #21 received all prescribed medications, which resulted in significant medication errors of omission. Findings include: I. Facility policy The Unavailable Medication policy, revised February 2023, was received on 3/6/23 at 10:32 a.m. from the director of nursing (DON). The policy documented in pertinent part, Medications may be unavailable for a number of reasons. Staff shall take immediate action when it is known that the medication is unavailable. Determine reason for unavailability, length of time medication is unavailable, and what efforts have been attempted by the facility or pharmacy provider to obtain the medication. Notify physician of inability to obtain medication upon notification or awareness that medication is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure nurse aides received 12 hours of training based on annual performance evaluations and facility assessment. Specifically, the facility failed to ensure certified nurse aides (CNAs) #2, #3, #4, #5 and #6 received at least 12 hours of training. Findings include: I. Facility policy and procedure The In-Service Training, All Staff policy, revised August 2022, was provided by the regional director of clinical services (RDCS #1) on 3/11/24 at 11:44 a.m. It read in pertinent part: All staff are required to participate in regular in-service education. The primary objective of the in-service training is to ensure that staff are able to interact in a manner that enhances the resident's quality of life and quality of care and can demonstrate competency in the topic areas of the training. Required training topics include the following: -Effective communication with residents and family (direct care staff) -Resident rights and responsibilities, preventing abuse, neglect, exploitation, and misappropriation of resident property…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure the right to refuse treatment for one (#14) of three residents reviewed out of 25 sample residents. Specifically, the facility failed to ensure Resident #14 was not treated and administered medications against his wishes. Findings include: I. Facility policy The Residents Rights policy, revised December 2016, was provided by regional director of clinical services (RDCS) #1 on 5/9/24 at 1:14 p.m. It read in pertinent part, These rights include the right to exercise his or her rights without interference, coercion, discrimination or reprisal from the facility, be informed about his or her rights and responsibilities and be informed of, and participate in his or her care planning and treatment. The Administering Medications policy, revised April 2019, was provided by RDCS #1 on 5/9/24 at 1:14 p.m. It read in pertinent part, If a drug is withheld, refused, or given at a time other than the scheduled time, the individual administering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-20 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews the facility failed to ensure infection control practices were established and maintained to provide a safe, sanitary and comfortable environment and to help prevent the possible development and transmission of Coronavirus (COVID-19) on two of two units out of four units. Specifically, the facility failed to: -Ensure staff had access to and wore PPE in COVID-19 positive resident rooms; -Provide education to staff on use of PPE and disinfection of multi use equipment; and, -Test and document results of staff who had been potentially exposed to COVID-19. Findings include: I. Professional reference According to the Centers for Disease Control and Prevention (CDC), revised 5/8/23, Interim Infection Prevention and Control Recommendations for Healthcare Personnel During Coronavirus Disease 2019, retrieved 11/19/23 from https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-recommendations.html Ensure everyone is aware of recommended IPC (infection prevention and control) practices in the facility. Post visual alerts like signs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-20 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain mobility for two (#1 and #2) of three residents out of six sample residents. Specifically, the facility failed to ensure Resident #1 and Resident #2, who required assistance with bathing, were showered or bathed per the resident's preference. Findings include: I. Facility policy and procedure The Shower Bath policy, revised February 2018, was received from the nursing home administrator (NHA) on 11/20/23 at 10:16 a.m. The policy documented in pertinent part, Documentation, The date and time the shower/tub bath was performed. The name and title of the individual(s) who assisted the resident with the shower or bath. All assessment data (e.g., any reddened areas, sores, etc., on the resident's skin) obtained during the shower/tub bath. How the resident tolerated the shower or bath. If the resident refused the shower or bath,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-20 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure residents and or their representatives were provided prompt efforts by the facility to resolve grievances for one (#1) of one resident out of six sample residents. Specifically, the facility failed to address, resolve, document and follow up on grievances expressed by Resident #1 regarding missing and late meals, missed showers, being left alone in the shower, wound dressing changes and lack of bed linen changes. Findings include: I. Facility policy and procedure The Grievances policy, revised December 2009, was received on 11/16/23 at 3:32 p.m. from the NHA. -The policy addressed staff grievances, but did not address resident grievances. II. Resident #1 A. Resident status Resident #1, age [AGE], admitted on [DATE]. According to the November 2023 computerized physician orders (CPO) diagnoses included, congestive heart failure (CHF), fistula (abnormal connection of tissue due to surgery or injury) of the abdomen and large intestine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure two (#3 and #1) of three residents reviewed for accidents out of six sample residents remained as free from accident hazards as possible. Specifically, the facility failed to ensure: -Resident #3 received immediate interventions including increased supervision during a change of condition to prevent falls; -Resident #3 was assessed for injury, including neurological checks, after witnessed falls with head injury and unwitnessed falls; and, -Resident #1 had a resident centered care plan to prevent falls. I. Facility policy and procedure The Fall Risk policy, revised March 2018, was received from the nursing home administrator (NHA) on 11/20/23 at 10:16 a.m. The policy documented in pertinent part, The nursing staff, attending physician, and consultant pharmacist will review medications or medication combinations that could relate to falls or fall risk, such as those that have side effects of dizziness, ataxia, or hypotension. The staff will look…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-15 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life, and resident safety. Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to resident rights, quality of life, quality of care and infection control. Findings include: I. Facility policy The Quality Assurance and Performance Improvement (QAPI) Plan, revised June 2023, was received from the nursing home administrator (NHA) on 6/12/23. The plan read in pertinent parts, All staff and stake holders are involved in QAPI to improve the quality of life and quality of care that our patients and residents experience. The Center's approach to QAPI culture and processes is standardized by implementing the following key elements: data driven and comprehensive, addressing all aspects of care, quality of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-15 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure residents received notices orally and in writing which included a written description of their legal rights. Specifically, the facility failed to: -Include the email address of the State Survey agency so a resident may file a care complaint; and, -Post the information in a manner accessible and understandable to all residents. Findings include: I. Resident group interview The group interview was conducted on 6/14/23 at 10:00 a.m. with four residents (#36, #19, #41 and #6) identified by assessment and facility as interviewable. All four residents said they did not know where the facility posted information in regard to pertinent State Agencies' contact information and was not reviewed in the resident council meeting. Resident #19 said she was provided a website address for complaints by the facility ombudsman, but did not have a phone number or email address. Resident #6 said he had not been informed of his right to or provided information on how to formally complain to State Agencies about the care he was receiving.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure three (#9, #33 and #44) of six residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition and hygiene out of 36 sample residents. Specifically, the facility failed to: -Ensure Resident #9 was provided consistent bed baths according to the plan of care; -Ensure Resident #33 was provided timely meal assistance, consistent nail care and frequent toothbrushing; and, -Provide eating assistance for Resident #44, who required extensive assistance with eating. Findings include: I. Facility policy and procedure The Activity of Daily Living (ADLs) policy, revised May 2023, was provided by the nursing home administrator (NHA) on 6/15/23 at 10:38 a.m. It read in pertinent part, Based on the comprehensive assessment of a resident and consistent with the resident's needs and choices, the facility must provide the necessary care and services to ensure that a resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure that the resident's environment was free from accident hazards for four (#15, #28, #29, #39 and #47) of six out of 36 sample residents. Specifically, the facility failed to: -Conduct a post fall investigation after Resident #29 had fallen and consistently implement fall measures; -Resident #15 and #39 had effective fall interventions in place; -Resident #28 fall interventions in place and the care plan was updated with appropriate post fall interventions; and, -Resident #47 fall interventions were consistently implemented. Findings include: I. Facility policy and procedure The Falls Management policy and procedure, reviewed 6/15/22, was provided by the nursing home administrator (NHA) on 6/14/23 at 11:21 a.m. It revealed in pertinent part, All patients will be assessed for risk of falls upon admission, with reassessments routinely (quarterly, post-fall) performed to determine ongoing need for fall prevention precautions. In the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-15 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to manage pain in a manner consistent with professional standards of practice for three (#2, #303 and #24) of three residents reviewed for pain out of 36 sample residents. Specifically, the facility failed to complete a thorough pain assessment for Resident #2, #24 and #303 which included, recognizing the onset, presence of and characteristics of pain. Findings include: I. Facility policy and procedure The Pain Management policy, dated 10/24/22, received from the nursing home administrator on 5/14/23 read in pertinent part, Patients will be evaluated as part of the nursing process for the presence of pain upon admission/readmission, quarterly, with change in condition or change in pain status, and as required by state regulations. Assess and identify the presence of pain and need for pain management. Assessment components include, but we are not limited to: -Pain locations -Pain level, -Pain onset -Pain descriptions, -Factors that worsen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-15 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to implement their policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling and consumption for two residents (#2 and #49) out of 36 sample residents. Specifically, the facility failed to: -Ensure resident refrigerator temperatures were monitored for refrigerated food storage; and, -Provide the resident and/or resident representative with information on their right to store food and the process for doing so. I. Facility policy The Refrigerators: Patient In-Room policy, dated 9/1/22, was provided by the NHA on 6/15/23 at 1:00 p.m. It read in pertinent part, Food supplied by the patient/responsible party that required refrigeration must be labeled with the date the food was placed in the refrigerator. Food considered unsafe for consumption or beyond the expiration date will be discarded by staff upon notification to the patient or patient representative. The patient and/or patient representative will be provided with the In Room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to maintain an infection control and prevention program designed to provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections in one out of three units. Specifically, the facility failed to ensure that toiletry items were marked in the shared bathroom. Findings include: I. Observations An observation of residents' shared bathrooms was completed on 6/13/23 at 11:15 a.m. There were about eight shared resident bathrooms with personal hygiene items such as toothbrushes, toothpaste, hair comb, razors, urinal containers and deodorant were not marked. A second observation of the residents' shared bathrooms and central bathroom was completed on 6/14/23 at 3:20 p.m. Toothbrushes and deodorant at the central bathroom were not labeled. The call light string of the call light device had brown stains around the string. Towels in shared bathrooms were not marked and some rooms did not have any towels at all. II. Residents interview Resident #28 was interviewed on 6/15/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-15 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to ensure resident bathrooms ventilation fans were functioning on three of four resident bathrooms. Specifically, the facility failed to ensure vents were properly working in residents bathrooms. Findings include: I. Observations An observation of the residents' environment was completed on 6/13/23 at 3:20 p.m. There were exhaust fans installed in the ceiling of each resident's bathrooms.The exhaust fans in the bathroom of room [ROOM NUMBER], 107 and 304 did not generate air movement with the switch turned on. As a measure of checking the function of each fan, a small square of single ply toilet paper was placed against the vent. The exhaust fans were unable to hold the toilet tissue in place which indicated the fans were not functioning at that moment. II. Staff Interview An environmental walk through was conducted with the maintenance director (MTD) on 6/14/23 at 3:20 p.m. The MTD checked the ventilation systems in each of the above bathrooms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to promote and maintain resident's dignity for one (#302) of three residents reviewed for meal assistance out of 36 sample residents. Specifically, the facility failed to ensure Resident #302 was offered his breakfast and lunch in a timely manner. Findings include: I. Resident status Resident #302, over the age [AGE], was admitted on [DATE]. According to the June 2023 computerized physician orders (CPO), diagnosis included muscle weakness, chronic obstructive pulmonary disease (COPD), type 2 diabetes and chronic pain syndrome. According to the 5/25/23 minimum data set (MDS) assessment, the resident had moderate impaired cognitive function with a brief interview for mental status (BIMS) score of ten out of 15. He required extensive assistance with two person physical assistance with bed mobility, transfers and one person physical assistance with dressing. He required supervision with set up assistance for eating. The resident had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to provide services for two (#8 and #29) out of 36 sample residents according to professional standards of practice Specifically, the failed to: -Ensure Resident #8's vital signs, specifically the resident's blood pressure, was monitored prior to the administration of a blood pressure medication; and, -Notify the physician when Resident #29's blood sugars were out of parameters and follow physician's orders for insulin. Findings include: I. Resident #29 A. Professional reference According to Khashayar, F., [NAME], J. (2022) Beta Blockers. Stat Pears. National Library of Medicine, retrieved from https://www.ncbi.nlm.nih.gov/books/NBK532906 on 6/24/23. Beta receptors are found all over the body and induce a broad range of physiologic effects. The blockade of these receptors with beta-blocker medications can lead to many adverse effects. Bradycardia (low heart rate) and hypotension (low blood pressure) are two adverse effects that may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one (#27) of five out of 36 sample residents with a pressure ulcer had preventative measures and received the necessary treatment and services according to professional standards of practice. Specifically, the facility failed to: -Have consistent skin assessments documented in Resident #27's electronic medical record; and, -When Resident #27 developed a stage 2 pressure ulcer to his right ankle, interventions for his feet and ankles were not implemented until nine days after the wound developed. Findings include: I. Professional reference The Joint Commision (March 2022). Quick Safety 25: Preventing pressure injuries. The European Pressure Ulcer Advisory Panel (EPUAP) and the National Pressure Injury Advisory Panel (NPIAP), and the Pan Pacific Pressure Injury Alliance (PPPIA) (2019). The International Guideline (Prevention and Treatment of Pressure Ulcers/Injuries: Clinical Practice Guideline).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews the facility failed to ensure one (#50) of reviewed for hydration out of 36 sample residents was provided sufficient fluids to maintain hydration health. Specifically, the facility failed to provide and offer fluids to Resident #50, who had a history of dementia and was dependent resident, outside of mealtimes. Findings include: I. Professional reference [NAME], C., [NAME], A., Holyday, M., [NAME], K. (2021, October 13). Interventions to Improve Hydration in Older Adults: A Systematic Review and Meta-Analysis. Nutrition. National Library of Medicine. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8537864/ retrieved on 6/27/23. Dehydration is the most common fluid and electrolyte complication amongst the elderly. It is highly prevalent in hospitalized and institutionalized settings. Nursing homes have also identified inadequate fluid intake amongst 50-90% of residents. Dehydration increases risk of morbidity and mortality. This is because lower hydration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure that residents were free of unnecessary psychotropic medications for two (#33 and #50) of five residents reviewed for psychotropic medications out of 36 sample residents. Specifically, the facility failed to: -Ensure that Resident #50 had behavior monitoring for target behaviors in place while on an antipsychotic and failing to conduct a gradual dose reduction (GDR); and, -Ensure that Resident #33 had behavior monitoring for target behaviors and followed through on recommendation for GDR for a psychotropic medication. Findings include: I. Facility policy and procedure The facility was unable to provide a Psychotropic Medication or Behavioral Monitoring policy when requested on 6/15/23. II. Professional reference [NAME]. S. L., Cations, M, et al. (12/11/18). Approaches to Deprescribing Psychotropic Medications for Changed Behaviors in Long Term Care Resident Living with Dementia. Drugs & Aging.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-15 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to establish a communication process that included how the communication would be documented between the facility and the provider for one (#24) of two residents reviewed for hospicare care out of 36 sample residents. Specifically, the facility failed to establish a communication process according to the hospice agreement that included documentation of care and services provided by hospice filed and maintained for Resident #24. Findings include: I. Facility and hospice agreement The Nursing Facility Agreement with Resident #24's hospice agency, dated 3/9/22, read in pertinent part, Medical Chart: Facility and hospice will prepare and maintain complete medical records for hospice patients receiving facility services in accordance with this agreement and will include all treatments, progress notes, authorizations, physician orders and other pertinent information. Documentation of care and services provided by hospice will be filed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-19 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff interviews, the facility failed to conduct and document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. Specifically, the facility failed to address and include in the facility assessment an evaluation of the restorative nursing program. Findings include: I. Record review Facility assessment was provided by the assisting nursing home administrator (ANHA) on 14/19/22 at 4:05 p.m. Facility assessment contained a blank skills and techniques evaluation for nursing assistants that included a section of restorative services. The evaluation was meant to be completed and evaluated by the nurse upon hiring a new nursing assistant. The facility assessment did not include the description of the restorative nursing services that were offered in the facility. It did not include who was in charge of the restorative program, how the program was evaluated for its effectiveness and what residents were receiving services. Cross-reference F688-Failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-19 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure residents were provided prompt efforts by the facility to resolve grievances. Specifically, the facility failed to provide resolutions to food concerns voiced by residents in the food committee, resident council and reported directly to a staff member. I. Facility policy and procedure The Patient Protection policy, revised October 2021, was provided by the assistant nursing home administrator (ANHA) on 4/18/22 at 2:30 p.m. It revealed in pertinent part, The resident has the right to voice grievances to the facility or other agency or entity that hears grievances without discrimination or reprisal and without fear of discrimination or reprisal. Such grievances include those with respect to care and treatment, which has been furnished as well as that which has not been furnished, the behavior of staff and of other residents; and other concerns regarding their long-term care (LTC) facility stay. The facility must make information on how to file a grievance or complaint available to the resident. The facility must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-19 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to revise and review comprehensive care plans for four (#51, #23, #68, and #22) of 18 residents out of 33 sample residents. Specifically, the facility failed to: -Ensure Resident #51's care plan was reviewed and revised to reflect the resident's range of motion needs; -Ensure Resident #23 care plan was integrated with hospice services; and, -Ensure Resident #68 and Resident #22 were invited and participated in their plan of care conference and care plan updated accordingly. Cross0reference F688 for range of motion Findings include: I. Professional reference According to [NAME], P., & [NAME], A., & Stockert, P., & Hall, A. (2017) Fundamentals of Nursing (9th ed.), pp. 248-249, which read in pertinent part, A nursing care plan includes nursing diagnoses, goals, and/or expected outcomes, specific nursing interventions, and a section for evaluations so any nurse is able to quickly identify a patient's clinical needs and situation. Nurses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-19 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure activities designed to support residents physical, mental and psychosocial well-being were provided for three (#44, #74 and #282) of four residents reviewed for activities out of 33 sample residents. Specifically, the facility failed to ensure Resident #44, #74, and #282 were provided activities and developed a comprehensive care plan which addressed each resident's socialization and activity needs. Findings include: I. Facility policy and procedure The Program Types policy and procedure, dated July 2019, was provided by the activities director (AD) on 4/19/22 at 2:43 p.m. It revealed in pertinent part, Group programs involve a number of people in physical, mental and social interactions. By providing group programs, the center maximizes resources, encourages cohesiveness and promotes socialization. A one-to-one program is provided for patients unable or unwilling to participate in large group settings, meeting some or all of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure six (#6, #25, #27, #44, #59 and #282) residents reviewed of 10 residents received treatment and care in accordance with professional standards of practice out of 33 sample residents. Specifically, the facility failed to assess Resident #6 for change of condition. Resident developed severe edema on his left lower leg and was sent to the emergency room for evaluation. In addition, Resident #6's skin assessments were not consistently and accurately documented to reflect the development of several wounds on his legs that led to infection and cellulitis. Resident #25-Failure to perform treatments as ordered by the physician, failure to notify the physician of newly developed skin concerns; Resident #27-Failure to ensure medications were administered according to physician orders and notify the physician was a medication was not administered; Resident #44-Failure to regularly monitor the resident's skin; Resident #59-Failure to perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-19 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure a resident with limited mobility receives appropriate services, equipment, and assistance to maintain or improve mobility for four (#22, #40, #51 and #59) of five residents reviewed for activities of daily living of 33 sample residents. Specifically, the facility failed to: -Provide restorative care services to Resident #40 on a regular basis, and consistently apply wrist splint as recommended by an occupational therapist (OT), -Provide range of motion (ROM) exercises for Resident #22, and, -Ensure Resident #51 and #59 received range of motion services for impaired mobility. In addition, the facility failed to assign a licensed nurse responsible for the audit and maintenance of the restorative nursing program, and failed to provide education to certified nurses aides (CNAs) who were assigned to provide the restorative care. Findings include: I. Facility policy and procedure The Restorative Nursing Guideline policy and procedure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-19 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interview, the facility failed to ensure certified nurse aides (CNA) are able to demonstrate competency in skills and techniques necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care. Specifically, the facility failed to evaluate the competencies of certified nurse aides on restorative tasks such as brace/splint application, active and passive range of motion. Finding include: I. Facility assessment The facility assessment identified the facility accepted residents with contractures, and identified the facility could provide support and care for individuals with limited range of motion. II. Record review Records of five random CNAs working in the facility were reviewed. Out of five CNAs, three CNAs had no records of restorative skills checklist. Out of 30 plus CNAs that signed residents medical records indicating that range of motion was provided to residents with contractures, only six have completed the Skills and Techniques evaluation upon hire. The other CNAs had no records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-19 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure five (#27, #81, #25, #59, and #37) out of five residents reviewed out of 33 sample residents were free from unnecessary medications as possible. Specifically, the facility failed to: -Identify and monitor targeted behaviors for psychotropic medications for Resident #27; and, -Ensure consents were obtained and contained black box warnings for the usage of psychotropic medications for Resident #27, #81, #25, #59, and #37. Findings include: I. Facility policy and procedure The Behavior Management policy and procedure, dated March 2022, was provided by the assistant nursing home administrator (ANHA) on 4/18/22 and 3:00 p.m. It revealed in pertinent part, The individualized comprehensive care plan addresses the behavior management program, the goal for behavior management, individualized interventions to address the patient's specific risk factors and the plan for the reduction of risk related to behaviors. Patients, families/responsible parties are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and interviews, the facility failed to ensure all drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, in three out of five medication carts. Specifically, the facility failed to: -Label insulin vials and pens with an open date and store them according to manufacturer's recommendation; -Label inhalers and eye drops with an open date; and, -Remove expired medication from the medication cart. Findings include: I. Manufacturer's recommendations Advair HFA package insert read in pertinent part: Discard after 12 months, or when the dose counter displays 0. Humalog (Insulin Lispro) package insert for Humalog (Insulin Lispro) (2019) read in pertinent part Unopened Humalog should be stored in a refrigerator (36° to 46°F), but not in the freezer. Do not use Humalog if it has been frozen. In-use Humalog vials, cartridges, pens, and Humalog KwikPen should be stored at room temperature, below 86°F and must be used within 28 days or be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure one (#37) out of 33 sample residents had the right to a dignified existence. Specifically, the facility failed to ensure Resident #37 was treated with dignity and respect by answering her call light timely and speaking to her in a respectful manner. Findings include: I. Resident #37 status Resident #37, age [AGE], was admitted on [DATE]. According to the April 2022 computerized physician orders (CPO), the diagnoses included major depressive disorder. The 2/8/22 minimum data set (MDS) assessment revealed the resident was cognitively intact with a brief interview for mental status score of 14 out of 15. She required extensive assistance of one person with bed mobility and personal hygiene and extensive assistance of two people with toileting and transfers. A. Observations and resident interview On 4/10/22 at 11:32 p.m. Resident #37's call light was activated. -At 11:40 p.m. Resident #37 was observed walking with her front wheel walker from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure residents had the right to formulate advance directives by not keeping advance directives updated and current for two (#27 and #44) of two residents reviewed for advance directives out of 33 sample residents. Specifically, the facility failed to ensure the medical orders for scope and treatment (MOST) forms matched Resident #27 and Resident #44's physician orders. Findings include: I. Facility policy and procedure The Social Services Guidelines policy and procedure, revised [DATE], was provided by the assistant nursing home administrator (ANHA) on [DATE] at 3:00 p.m. It revealed in pertinent part, Advance care planning is defined as-A process used to identify and update the resident's preferences regarding care and treatment at a future time, including a situation in which the resident subsequently lacks capacity to do so. This is a comprehensive definition that includes decisions established by advance directives and decisions established…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to ensure services provided to three (#24, #32 and #13) of 33 sample residents met professional standards of practice. Specifically, the facility failed to ensure an assessment was completed and documented by a registered nurse (RN) following a fall sustained by Resident #24, Resident #32 and Resident #13. Findings include: I. Resident #24 A. Resident status Resident #24, age [AGE], was admitted on [DATE]. According to the April 2022 computerized physician orders (CPOs), the diagnoses included dementia with behavioral disturbance, adult failure to thrive, macular degeneration, muscle weakness, obsessive compulsive behavior, and history of falling. The 1/27/22 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of five out of 15. She required extensive assistance of one person with bed mobility, toileting and personal hygiene. She required limited assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-19 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure three (#24, #46 and #44) of four residents reviewed out of 33 sample residents for assistance with activities of daily living (ADL) received appropriate treatment and services to maintain or improve his or her abilities. Specifically, the facility failed to ensure three female residents (Residents #24, #46 and #44) received grooming services to remove long facial hair from their chin. Findings include: I. Facility policy and procedure The Activities of Daily Living policy and procedure, revised October 2019, was provided by the nursing home administrator (NHA) on 4/14/22 at 2:00 p.m. It revealed in pertinent part, Morning care should be individualized to each patient's preferred morning hygiene habits and routine. Apply deodorant and/or make-up, comb hair, and shave as applicable and as needed. II. Resident #24 A. Resident status Resident #24, age [AGE], was admitted on [DATE]. According to the April 2022 computerized physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to provide necessary care and services for residents who were unable to carry out activities of daily living for two (#40 and #51) of six residents reviewed for activities of daily living of 33 sample residents. Specifically, the facility failed to: -Provide showers and personal care such as washing face and brushing teeth for Residents #40; and, -Offer and encourage oral care for Resident #51, who required assistance with personal hygiene. Findings include: I. Facility policy and procedure The A.M. Care policy was provided by the nursing home administrator on 4/14/22 at 2:00 p.m., read in pertinent part, Assist with face and hand washing and oral hygiene. The H.S. (hour of sleep) Care P.M. read in pertinent part, Assist with mouth care. II. Resident 40 A. Resident status Resident #40, age [AGE], was admitted to the facility 2/9/21. According to the April 2022 computerized physician orders (CPO), diagnoses included contracture of the left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-19 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews the facility failed to assist one (#20) of two residents out of 33 sample residents with obtaining vision services. Specifically, the facility failed to ensure Resident #20 received her prescribed eye glasses timely. Findings include: I. Resident #20 A. Resident status Resident #20, age [AGE], was admitted on [DATE]. According to the April 2022 computerized physician orders diagnoses included chronic pain, anxiety disorder, personality disorder and heart failure. The 1/21/22 minimum data assessment (MDS) assessment showed the resident did not have any cognitive impairment with a brief interview for mental status score of 15 out of 15. The MDS showed the resident required limited assistance for activities of daily living. The resident had adequate vision and did not wear corrective lenses. B. Resident interview Resident #20 was interviewed on 4/6/22 at 4:44 p.m. The resident said that she had an eye exam, however she has not received her glasses. She said that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure one (#13) of three residents received adequate supervision to prevent accidents out of 33 sample residents. Specifically, the facility failed to conduct a root cause analysis and implement person-centered interventions after Resident #13, who had five falls in four months. Findings include: I. Facility policy and procedure The Falls Practice guide, dated December 2011, was provided by the regional nurse manager (RNM) on 4/13/22 at 12:15 p.m. It revealed in pertinent part, Events considered to be a fall include when a patient: unintentionally comes to rest on the ground, floor or other lower level, but not as a result of an overwhelming external force; loses balance and would have fallen, if not for staff intervention; and is found on the floor, unless there is evidence suggesting otherwise. Fall reduction and injury prevention strategies that can be implemented upon admission may include, but are not limited to the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-19 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews and record review the facility failed to assist a resident to obtain routine or emergency dental services, as needed, for one (#51) of two out of 33 sample residents. Specifically, the facility failed to provide dental services for Resident #51. Findings include: I. Resident #51 A. Resident status Resident #51, age [AGE], was admitted on [DATE]. According to the April 2022 computerized physician order (CPO) diagnoses included cerebral vascular accident (CVA), and hemiplegia and hemiparesis following cerebral infarction affecting the right non- dominant side. The 2/22/22 minimum data set (MDS) assessment coded the resident with a brief interview for mental status of 15 out of 15. The resident required extensive assistance with activities of daily living. The resident had his own teeth both upper and lower. B. Resident interview The resident was interviewed on 4/7/22 at 10:32 a.m. The resident said he needed to be seen by a dentist. He said he had a tooth on his lower jaw…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$90,659 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $90,659 — penalty dated 2024-03-07
  • Medicare payment denial — starting 2024-04-05 for 85 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 4 of 52.5+1.5 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PANTHER MASTER TENANT, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2023
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 09/01/2023
HORTON, CHRISTOPHERIndividualCONTRACTED MANAGING EMPLOYEEsince 07/20/2023
ADLESICH, ROBERTIndividualW-2 MANAGING EMPLOYEEsince 07/08/2024
APT, FREDERICKIndividualCORPORATE OFFICERsince 09/01/2023
HANCOCK, MARKIndividualCORPORATE OFFICERsince 09/01/2023
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 09/01/2023

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$1.8M
Net patient revenuemost recent cost report
-47.7%
Operating marginrevenue minus expenses
$177K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 2%Other / private 24%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $177K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$426per resident / day
operating cost
$12,952per month
≈ monthly operating cost
$288per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Colorado Medicaid page.

Typical monthly cost in Colorado
$10,159/mo
Nursing home (semi-private)
$12,182/mo
Nursing home (private)
$6,584/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 065267. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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