No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Autumn Lake Healthcare At Norwalk

34 Midrocks Drive, Norwalk, CT 06851 · For profit - Individual · 150 certified beds · (203) 847-9686 Medicare & Medicaid certified

Call the home — (203) 847-9686 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0567, F0568)$12,834 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $12,834 in federal fines (most recent 2024-06-26)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
346 Main Ave · (203) 850-6481 · Call to confirm hours
Pharmacy
345 Main Ave STE 1 · (203) 900-4471 · Call to confirm hours
Grocery
380 Main Ave · (203) 840-1001 · Call to confirm hours
Park
17 Fair St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.8%18.0%15.4%better
Long-stay residents who lose too much weight11.2%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms31.4%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.2%3.5%3.3%better
Long-stay residents whose ability to walk worsened5.2%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.0%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine95.0%93.5%95.3%typical
Long-stay residents with pressure ulcers1.8%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control20.2%24.7%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table15.1%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine87.9%69.7%79.4%better
Short-stay residents rehospitalized after admission22.9%24.3%22.6%typical
Short-stay residents with an outpatient ER visit10.0%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days3.092.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.371.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 281 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.7%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
75.7%U.S. median 56.6%
Met the expected recovery
0.43U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 75.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 111 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.7%CMS range 50.5–62.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.9–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge75.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.9–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.38
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.02
Aide hours/ resident / day
3.26
Total nurse hours/ resident / day
0.30
RN hoursweekends
29.9%
Total nursing turnover
56.3%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 141.4 residents a day — about 94% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.26 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.34 on weekdays — 8% thinner on weekends. RN hours go from 0.41 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-03-17)
18
at the previous standard inspection (2024-07-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · E2026-03-17 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident interviews, review of policy and staff interviews for 2 of 7 residents reviewed for choices (Residents #62 and #80), the facility failed to ensure residents were not restricted from an outdoor common area without an individualized assessment and failed to notify residents of rule changes. The findings included: 1.Resident #62's diagnoses included polyneuropathy (a painful nerve condition that affects several areas of the body at the same time) and insomnia.A physician's order dated 9/17/2025 directed Resident #62's ambulation status as independent using a two-wheeled walker on/off the unit and in the community for Leave of Absence) LOA.A quarterly activity review dated 1/23/2026 identified that some of Resident #62's favorite activities included enjoying the outdoors, walking, and people watching.A quarterly MDS (Minimum Data Set) assessment dated [DATE] identified Resident #62 was cognitively intact and was independent for transfers and walking at least 150 feet in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-17 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documents, review of facility policy and interviews for 1 of 7 residents (Resident # 57) reviewed for choices, the facility failed to ensure that the resident received scheduled showers as per resident preferences. The findings include: Resident #57's diagnoses included muscle weakness and difficulty walking.The annual MDS assessment dated [DATE] identified Resident #57 as cognitively intact and was dependent for shower and bathing and required partial to moderate assistance for tub and shower transfers. The MDS assessment further indicated Resident #57 had not exhibited behaviors of rejection of care.On 3/9/2026 at 10:41 AM, Resident #57 indicated that she/he should be getting a shower twice a week on Mondays and Thursdays but usually missed the Monday shower. Resident #57 indicated she/he prefers to get two showers weekly.A review of the facility shower schedule identified Resident #57 was scheduled for a shower on Mondays and Thursdays during the 7:00 AM to 3:00 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-17 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of facility assessment, review of facility documentation and staff interview, the facility failed to ensure all Nurse Aide Resident Care competencies were completed for 2025. The findings include: The Facility Assessment Tool reviewed on 1/13/2026 indicated staff training/education and competencies( skill checks) are necessary to provide the level and types of support and care needed for the resident population. An interview and facility document review on 3/13/2026 at 11:23 AM with the ADNS, responsible for staff development in the facility identified the Nurse Aide Resident Care competencies (observations made to ensure a person can provide care to meet the needs of the residents) had been completed in 2024. The ADNS further indicated when s/he was given the responsibility late in 2025 she/he was only able to complete the Intravenous (IV) Care competencies for the nurse aides and was currently starting to work toward completion of all competencies.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-17 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record review, observations, review of policy and staff interviews for 1 of 1 resident reviewed for Communication ( Resident # 38), the facility failed to ensure normal saline syringes for flushing an Intravenous Therapy ( IV) line were stored appropriately and the facility failed to ensure saline flushes and IV supplies for resident use, stored in the medication rooms were labeled appropriately. The findings included: 1.Resident #38's diagnosis included Sepsis(an infection that had spread to the bloodstream).The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #38 was cognitively intact had an intravenous (IV) device and was receiving intravenous(IV)medication. Resident #38's care plan dated 2/23/2026 indicated Resident #38 was receiving IV medications for an infection with interventions including documenting and reporting to the physician any signs of redness at the IV insertion site. An observation and interview with RN #1 The unit manager and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy and staff interviews for 1 of 18 residents on Enhanced barrier precautions ( Resident #69),the facility did not ensure proper Personal Protective Equipment (PPE) was readily available and for 5 of the 18 residents (Residents #5, #88, #121,#132 and #160) on enhanced Barrier precautions, the facility did not ensure trash receptacles were available to dispose of the used PPE prior to exiting the resident's rooms.The findings included: 1. Resident #69 's diagnoses included diverticulitis with perforation and ileostomy.During observations conducted on 3/9/26 from 10:00 AM to 1:00 PM, 3/10/26 from 8:30 AM to 12:30 PM, and 3/11/26 from 6:00 AM to 8:00 AM, surveyors observed multiple residents designated as requiring Enhanced Barrier Precautions (EBP).For Resident #69 identified a sign indicating EBP was present outside the resident's room; however, required PPE, including gowns and gloves, was not readily accessible at or immediately outside the point of care. Surveyors observed that staff would need to leave the immediate resident care area and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interviews, for 1 of 7 residents reviewed for choices (Resident #9), the facility failed to provide written notice before a resident's room was changed. The findings include: Resident #9 was admitted with diagnoses that included severe morbid obesity, Post-Traumatic Stress Disorder (PTSD), and panic disorder.A quarterly MDS assessment dated [DATE] identified Resident #15 was cognitively intact, utilized a walker, and was independently able to ambulate at least 50 feet and make two turns.A social services note dated 1/22/2026 indicated that social services had met with Resident #9 to follow up on concerns related to facility policies and procedures for maintaining a tidy room and the risks of excessive belongings.A social services note dated 1/23/2026 indicated Resident #9's room was changed related to infection control needs, and the resident's family member agreed.A further review of the electronic medical record and the paper chart on the unit failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of policy and staff interviews for 1 of 1 resident reviewed for communication (Resident #38) , the facility failed to comprehensively assess a resident with hearing loss in the comprehensive Minimum Data Set assessment. The findings include: Resident #38 diagnosis includes Metabolic Encephalopathy. The Care Plan Conference Summary dated 2/24/2026 indicated the 72-hour care plan meeting was held with a family member and caregiver present via phone with the RN supervisor, social worker, and physical and occupational therapy representatives present. The summary indicated Resident #38 presented as alert oriented, hard of hearing and able to make needs known. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #38 was cognitively intact, had adequate hearing. A provider encounter note dated 2/27/2026 at 00:00 indicated Resident #38 had a cognitive deficit and hearing impairment. A provider encounter note dated 3/08/2026 at 00:00 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, review of policy and staff interviews for 1 of 1 resident (Resident # 38) reviewed for communication, the facility failed to add hearing loss and interventions to the baseline care plan to meet the immediate needs within 48 hours of admission. The findings include: Resident #38 diagnosis includes metabolic encephalopathy. The Care Plan Conference Summary dated 2/24/2026 indicated the 72-hour care plan meeting was held with a family member and caregiver present via phone with the RN supervisor, social worker, and physical and occupational therapy representatives present. The summary indicated Resident #38 presented as alert oriented, hard of hearing and able to make needs known. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #38 was cognitively intact, had adequate hearing. A provider encounter note dated 2/27/2026 at 00:00 indicated Resident #38 had a cognitive deficit and hearing impairment. A provider encounter note dated 3/8/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy for 1 of 1 resident (Resident # 38) reviewed for communication, the facility failed to develop a comprehensive care plan with goals, timetable and interventions to meet the needs of a resident with hearing loss and for 1 of 2 residents reviewed (Resident # 2) reviewed for dementia, the facility failed to ensure staff identified cognitive deficits and developed plan of care for a resident with cognitive loss and a diagnosis of dementia. The findings included: Resident #38 diagnosis includes metabolic encephalopathy. The Care Plan Conference Summary dated 2/24/2026 indicated the 72-hour care plan meeting was held with a family member and caregiver present via phone with the RN supervisor, social worker, and physical and occupational therapy representatives present. The summary indicated Resident #38 presented as alert oriented, hard of hearing and able to make needs known. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #38 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record reviews, observations, facility policy and staff interviews for 1 of 7 residents ( Resident #1 ) reviewed for choices, the facility failed to ensure that a physician's order regarding leave of absence (LOA) was followed, and for 2 of 4 residents reviewed for accidents (Residents #17 and #130), the facility failed to ensure a nursing assessments were completed following a near-fall event and a change of condition and for 1 of 1 resident (Resident # 38)reviewed for communication, the facility failed to ensure staff appropriately identified a venous access site, obtain the correct physician orders for its use. The findings included: Resident #17's diagnoses included orthopedic conditions, phantom limb syndrome with pain, cervical disc (discs that provide space between the bones of the neck) degeneration, chronic pain syndrome, cervical radiculopathy (neck compression that causes pain to radiate to the arms or changes feeling in the arms), heart failure, asthma, bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Dcited before2026-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, review of facility documentation and staff interviews for 1 of 4 (Residents #17) reviewed for accidents, the facility failed to ensure that a resident's environment was free of potential hazards and failed to provide adequate interventions to mitigate fall risk, including ensuring safe footwear and a clear ambulatory path during a period of increased risk related to a recent lower extremity injury and the facility failed to ensure that the main entrance non-smoking area was free of cigarette butts to prevent a potential hazard. The findings included: Resident #17's diagnoses included orthopedic conditions, phantom limb syndrome with pain, cervical disc degeneration, chronic pain syndrome, cervical radiculopathy, heart failure, asthma, bipolar disorder, depression, anxiety, and schizoaffective disorder. A Resident Care Plan (RCP) initiated 7/14/24 and last updated 9/9/25, indicated the resident preferred to wear gripper socks and declined shoes. Interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, review of facility policy and staff interviews for 1of 1 resident (Resident # 5) reviewed for specialized treatment, the facility failed to ensure physician orders were obtained for a specialized type of venous access site, its location, assessment and care for the access site and failed to avoid medications prohibited as outlined in the facility policy. The findings include:Resident #5's diagnosis includes End Stage Renal(kidney) Failure. The physician's orders dated 2/7/2026 directed to have Resident #5 attend appointments at a specialized service facility for treatment of the End Stage Renal Failure 3 times per week.A physician's order dated 2/7/2026 included to provide Milk of Magnesia 30 milliliters (ml) by mouth as needed for constipation and a Fleet enema (brand name rectal solution used for constipation for quick results) on day 3 if there is no bowel movement after day 2. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #5 was cognitively intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, observation and staff interviews for 1 of 5 residents (Resident # 130) reviewed for unnecessary medications, the facility failed to ensure the physician acted upon a pharmacy recommendation timely. The finding included. Resident # 130's diagnoses included adjustment disorder, atherosclerotic heart disease, cerebral infarction, hypertension, anemia, cystic disease of the liver, cystic of the kidney, polyneuropathy, bradycardia and osteoarthritis.A Medicare 5-Day Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #17 was cognitively intact. The resident used no assistive device for mobility, had a reduced range of motion on one side of the upper extremities, required set-up assistance for eating and showering, moderate assistance for toilet hygiene and repositioning, and was independent with oral hygiene, dressing, and transfers .A review of the Pharmacy Recommendation report dated 11/9/25 for Resident # 130 noted a recommendation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical records, review of facility policy and staff interview for 1 of 4 residents (Resident # 130) reviewed for accidents, the facility failed to ensure the clinical record was complete and accurate. The findings include: Resident #130's diagnosis included dementia and cerebral infarction.The 06/13/2025 quarterly Minimum Data Set (MDS) Assessment indicate Resident #130 had moderate cognitive decline.The care plan dated 06/18/2025 indicated Resident #130 had altered cardiovascular status with interventions to assess for chest pain, shortness of breath and cyanosis(when oxygen moves away from the lips and nail beds, leaving the skin/nailbeds a blue/gray color versus pink), and to report changes to the physician.A progress note labeled Change in Condition dated 08/15/2025 at 05:06 PM indicated resident #130 was sitting in a wheelchair and noted to be pale and unresponsive the physician was notified and an order obtained to be sent to the emergency room. 911 was called while awaiting their arrival Resident #130 had become alert and was at his/her baseline and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-19 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for advanced directives, the facility failed to ensure the code status was obtained from the legal representative, and failed to ensure the medical record included the accurate advance directives. The findings include: Resident #1 had a diagnosis of dementia, hypertension (high blood pressure), and cirrhosis of the liver. Record review identified Resident #1 had a court appointed Conservator of Person (COP), with an effective date of [DATE]. The COP was listed as Emergency Contact #1 in the record. Advanced Directives Level of Treatment Options dated [DATE] identified the form directed DNR (Do Not resuscitate) - No CPR will be performed, CMO (Comfort Measures Only/DNR/DNI (Do Not Intubate) - no CPR will be performed. The form was signed by Emergency Contact #2. Additional review identified the line for the COP to sign was blank, and the line for the physician to sign was blank. Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure the medical record was complete and accurate to include the responsible party was notified of a change in condition. The findings include: Resident #1 had a diagnosis of dementia, hypertension (high blood pressure), and cirrhosis of the liver. Record review identified Resident #1 had a court appointed Conservator of Person (COP), effective [DATE]. The COP was listed as Emergency Contact #1 in the record. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview Mental Status (BIMS) score of 7 indicating severely impaired cognition. Resident Care Plan (RCP) dated [DATE] identified a full code status with interventions that directed to administer Cardiopulmonary Resuscitation (CPR) as needed. The nursing note dated [DATE] at 9:23 AM identified staff notified the supervisor at approximately 8:15 or 8:20 AM that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-13 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview for one of three residents (Resident #1) reviewed for discharge the facility failed to notify the discharging facility timely that they would not readmit the resident following hospitalization. The findings include: Resident #2's diagnoses included anxiety, depressive episodes, and substance abuse. A quarterly MDS dated [DATE] identified Resident #2 was alert and oriented, and was independent with ADLs and transfers. The RCP dated 10/4/2023 identified Resident #2 had intermittent agitation, inappropriate behaviors toward staff in a sexual nature, and non-complaint with care. Interventions directed to explain why behavior is inappropriate. APRN note dated 10/30/2023 at 10:12 AM identified Resident #2 was seen for angry and defensive behaviors, making verbal threats to staff and visitors. Directed to transfer to the hospital for evaluation due to threats of bodily harm to staff. Police were notified and with resident pending transfer. Record review identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview for one of three residents (Resident #1) reviewed for discharge, the facility failed to ensure a complete and accurate record to include documentation regarding a readmission or refusal to readmit a resident. The findings include: Resident #2's diagnoses included anxiety, depressive episodes, and substance abuse. A quarterly MDS dated [DATE] identified Resident #2 was alert and oriented, and was independent with ADLs and transfers. The RCP dated 10/4/2023 identified Resident #2 had intermittent agitation, inappropriate behaviors toward staff in a sexual nature, and non-complaint with care. Interventions directed to explain why behavior is inappropriate. APRN note dated 10/30/2023 at 10:12 AM identified Resident #2 was seen for angry and defensive behaviors, making verbal threats to staff and visitors. Directed to transfer to the hospital for evaluation due to threats of bodily harm to staff. Police were notified and with resident pending transfer. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #93) reviewed for personal property, the facility failed to ensure the resident's personal property was kept safe from loss and based on tour of the environment, the facility failed to maintain a safe, clean, comfortable, and homelike environment. The findings include: 1. Resident #93 was admitted to the facility on [DATE] with diagnoses that included hypertension, chronic kidney disease, and depression. Review of the social services notes and grievance log dated 4/25/24 through 7/22/24, three months, failed to identify that Resident #93 had reported personal items were missing. The admission MDS dated [DATE] identified Resident #93 was cognitively intact, had no active neurological diagnoses (including dementia), required set-up assistance for upper body dressing, and required a partial assist for lower body dressing. The care plan dated 5/13/24 failed to identify that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy and interviews, the facility failed to ensure food was prepared under sanitary conditions within professional standards. The findings included: Observation on 7/16/24 at 9:36 AM during BFSI tour of the kitchen with the Maintenance Assistance identified [NAME] #1 at the three compartment sinks thawing frozen chicken in a deep pot under running cold water in the third sink. The first sink was full of dirty pots and bowls soaking in a sink full of water with suds. The second sink was identified with a moderate amount of soap suds and food debris. The third sink was identified with a deep pot with chicken under running cold water with [NAME] #1 preparing the chicken without the benefit of gloves. Interview with the Dining Services Director (DSD) on 7/16/24 at 10:40 AM identified he was not aware of the issue. The DSD indicated [NAME] #1 should not have used the three compartment sinks for prepping or thawing out the chicken. The DSD indicated the kitchen has 2 preparation sinks and one of the preparation sinks is used for meat. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) who required hospice care, the facility failed to honor the request for a specific hospice provider. The findings include: Resident #23 was admitted to the facility with diagnoses that included dementia, weight loss, and chronic obstructive pulmonary disease. The quarterly MDS dated [DATE] identified Resident #23 had severely impaired cognition, was always incontinent of bowel and bladder and required extensive assistance with dressing, toileting, and personal hygiene. The care plan dated 3/23/24 identified advanced directives. Interventions included providing end of life care per resident wishes and discuss with resident and resident representative. The APRN progress note dated 7/8/24 at 4:00 PM identified she spoke with Person #1 about overall generalized decline with weight loss, increased sleeping, and poor oral intake. Person #1 would like Hospice Agency #1 referral, they have used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #44) who had a personal funds account managed by the facility, the facility failed to ensure the resident had ready and reasonable access to those funds. The findings include: Resident #44 was admitted to the facility on [DATE] with diagnoses that included cardiomyopathy, insulin dependent diabetes, and anxiety disorder. The quarterly MDS dated [DATE] identified Resident # 44 had intact cognition. The care plan dated 11/3/23 identified Resident #44 had been admitted to the facility for short term rehab. Interventions included collaboration between the interdisciplinary team and the resident to develop a discharge plan. Interview with Resident #44 on 7/14/24 at 10:25 AM identified he/she had several issues with accessing personal funds at the facility. Resident #44 identified that he/she should be receiving $75 monthly but since admission to the facility in July 2023, access to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #44) reviewed for personal funds, the facility failed to ensure that a resident who had funds managed by the facility was provided quarterly statements, in a clear and understandable manner and upon request, failed to ensure that facility staff utilized generally accepted accounting principles and failed to ensure the funds were in an interest bearing account. The findings include: Resident #44 was admitted to the facility on [DATE] with diagnoses that included cardiomyopathy, insulin dependent diabetes, and anxiety disorder. The quarterly MDS dated [DATE] identified Resident #44 had intact cognition. The care plan dated 11/3/23 identified Resident #44 had been admitted to the facility for short term rehab. Interventions included collaboration between the interdisciplinary team and the resident to develop a discharge plan. A social service note dated 4/9/24 identified she sent an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 3 residents (Resident #45 and 93) reviewed for advance directives, the facility failed to obtain, as soon as possible after admission, the resident/resident representatives wish for code status (code status refers to the level of medical interventions a person wishes to have started if their heart or breathing stops). The findings include: 1. Resident #45 was admitted to the facility on [DATE] with diagnoses that included acute kidney failure and dementia. The admission MDS dated [DATE] identified Resident #45 had severely impaired cognition. The care plan dated [DATE] had interventions that included discussing Resident #45's code status with the resident and resident representative and have consent signed. Review of the clinical record including the admission paperwork on [DATE], over 2 months after the resident's admission, identified the 2-page Advance Directives Level of Treatment Options forms were blank. Interview with LPN #6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #110) reviewed for accidents, the facility failed to notify the physician when the resident returned from the hospital with a new mild anterior displacement of the right humerus with regards to the glenoid which could represent an anterior glenohumeral dislocation. The findings include: Resident #110 was admitted to the facility on [DATE] with diagnoses that included congestive heart failure, pulmonary embolism, rheumatoid arthritis, and repeated falls. The quarterly MDS dated [DATE] identified Resident #110 had intact cognition and required maximum assistance toileting and moderate assistance with dressing and personal hygiene. Additionally, was extensive assistance for transfers. The care plan dated 5/14/24 identified Resident #110 was at risk for falls related to history of falls. Interventions included to encourage out of bed daily and wear proper footwear. A physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #42) reviewed for Preadmission Screening and Resident Review (PASARR), the facility failed to complete a PASARR rescreen after the expiration of a 30-day approval. The findings include: A Notice of PASARR Level I Screen Outcome dated [DATE] identified Resident #42 received an outcome of exempted hospital discharge 30-day approval. The outcome rationale directs that a 30-day or less stay in the nursing facility is authorized and a re-screening must occur by or before the 30th day if the individual is expected to remain in the nursing facility beyond the authorization timeframe. Resident #42 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, schizophrenia, bipolar disorder, and depressive episodes. The admission MDS dated [DATE] identified Resident #42 had intact cognition and had not been evaluated by Level II PASARR and was determined to have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #2 and 39) reviewed for Preadmission Screening and Resident Review (PASARR), the facility failed to notify the state mental health authority of a change in mental health diagnosis. The findings include: 1. A PASARR (received from prior facility) dated 9/21/18 identified Resident #2 had a diagnosis of anxiety and bipolar disorder. The resident was approved for long term care on 9/14/18 with specialized services recommended. Resident #2 was admitted to the facility on [DATE] with diagnoses that included anxiety and bipolar disorder. A physician's order dated 9/2/21 directed to obtain a psychiatric evaluation and to treat resident as indicated. The care plan dated 9/2/21 identified Resident #2 had impaired cognition. Interventions included administering psychotropic medications per the physician's order. The admission MDS dated [DATE] identified Resident #2 had severely impaired and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 5 residents (Resident #49) reviewed for unnecessary medications, the facility failed to develop a comprehensive care plan for a resident with a history of dementia. The findings include: Resident #49 was admitted to the facility on [DATE] with diagnoses that included moderate dementia with other behavioral disturbances and delirium due to a known physiological condition. The quarterly MDS dated [DATE] identified Resident #49 had moderately impaired cognition, non-Alzheimer's dementia, and was receiving anti-psychotic medication on a routine basis. The care plan dated 6/19/24 failed to identify goals and interventions for the residents diagnoses dementia. Interview with the DNS on 7/23/24 at 9:54 AM identified that she would expect to see a dementia care plan, and that there is documentation that the resident had non-Alzheimer's dementia diagnosis in the baseline care plan, so she was unsure why it was not carried over to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #44) reviewed for personal funds, the facility failed to invite the resident and resident representative to the resident care conferences and failed to ensure the resident care conferences were held timely. The findings include: Resident #44 was admitted to the facility on [DATE] with diagnoses that included cardiomyopathy, insulin dependent diabetes, and anxiety disorder. The quarterly MDS dated [DATE] identified Resident #44 had intact cognition. The care plan dated 11/3/23 identified Resident #44 had been admitted to the facility for short term rehab. Interventions included collaboration between the interdisciplinary team and the resident to develop a discharge plan. Interview with Resident #44 on 7/14/24 at 10:25 AM identified that he/she could not remember the last time he/she was invited to or participated in a care conference with facility staff. Review of the clinical record on 7/14/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #6 and 112) reviewed for accidents, the facility failed to ensure the Registered Nurse (RN) completed an assessment after a fall and prior to moving the resident off the floor or that neurological assessments were completed after falls or the RN assessed the resident after new bruising of the skin was found. The findings include: 1. Resident #6 was admitted to the facility with diagnoses that included drug induced parkinsonism, schizophrenia, hearing loss, hypertension, and osteoporosis. The quarterly MDS dated [DATE] identified Resident #6 had severely impaired cognition and required extensive assistance with dressing, bed mobility, and transfers. Resident #6 was supervision using a walker or wheelchair for locomotion in the room and on unit. Resident #6 was not steady with walking, turning around, moving on and off toilet, and moving from a seated to standing position. The care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) reviewed for positioning, the facility failed to ensure the air mattress was set to the resident's weight as per the physician's order and for 1 resident (Resident #94), who was dependent of staff for care, the facility failed to ensure a helmet, which was recommended by a neurosurgeon to be worn while the resident was out of bed, was consistently applied. The findings include: 1. Resident #23 was admitted to the facility with diagnoses that included dementia, weight loss, and chronic obstructive pulmonary disease. A physician order dated 5/12/24 directed the use of an air mattress to be set at 160lbs. - 200 lbs., check setting and function every shift and provide the assistance of 2 out of bed. The quarterly MDS dated [DATE] identified Resident #23 had severely impaired cognition, was always incontinent of bowel and bladder and required extensive assistance with dressing, toileting, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 4 residents (Resident #94 and 111) reviewed for pressure ulcer/injury, the facility failed to ensure the Braden Scale (an assessment tool used to assess a resident's risk of developing pressure ulcers) and weekly skin assessments were completed per the physician's order and failed to ensure an RN assessment was documented in the clinical record upon the identification of a new pressure ulcer. The findings include: 1. Resident #94 was admitted to the facility on [DATE] with diagnoses that included a stroke, middle cerebral artery syndrome, and dysphagia. A physician's order dated 2/2/24 directed to complete a body audit on admission and daily for a total of 3 days, then every Wednesday on the evening shift. The Admit/Readmit Screener dated 2/2/24 identified Resident #94 had a surgical incision, including 61 staples to the scalp and a coccyx pressure injury, (without measurements). Although requested, a Braden Risk Assessment for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, facility policy, and interviews, for 6 residents (Residents #8, 11, 57, 64, 88, and 120) who attend the fall prevention program, the facility failed to ensure adequate supervision was maintained and for 1 resident (Resident #97) who had been found smoking at the facility and had contraband in his/her possession, the facility failed to ensure adequate supervision of the resident to ensure the resident's individual safety, as well as the safety of others in the facility and for 2 of 5 residents (Resident #111 and 94) who were reviewed for accidents and/or wandered, the facility failed to ensure interventions were revised to prevent future falls and failed to provide supervision to prevent an elopement. The findings include: 1. Residents #8, 11, 57, 64, 88, and 120 had care plans that indicated they were at risk for injuries related to falls. Interventions included allowing the resident to choose the time to participate in the fall program and to encourage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 resident (Resident #42) reviewed for pain management, the facility failed to administer an as needed (PRN) pain medication when the resident had pain and requested the medication. The findings include: Resident #42 was admitted to the facility on [DATE] with diagnoses that included an infection following a procedure, deep incisional surgical site, infective bursitis, cellulitis, and phantom limb syndrome with pain. The physician's order dated 6/6/24 directed to administer the following. 975mg Acetaminophen, by mouth, three times daily, for pain 2mg Benztropine Mesylate, by mouth, once daily, for phantom pain 4mg Hydromorphone, by mouth, every 6 hours as needed (PRN), for severe pain (verbal report 8-10). The admission MDS dated [DATE] identified Resident #42 had intact cognition, had a surgical wound, was receiving IV (intravenous) antibiotics, and reported occasional moderate pain. The care plan dated 6/21/24 identified Resident #42…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews for 2 of 7 medication carts, the facility failed to ensure shift to shift controlled drugs count was consistently completed. The findings include: a. Observation on 7/22/24 at 9:47 AM of the medication carts on the first floor with the DNS identified the July 2024 controlled drugs count record (the on-coming and off-going nurses complete to ensure all controlled drugs are counted) were missing signatures on multiple dates on the 7:00 AM - 3:00 PM shift, 3:00 PM - 11:00 PM shift, and 11:00 PM - 7:00 AM shift on the 1B unit. The 1B unit controlled drugs count record was missing 11 signatures. Interview with the DNS on 7/22/24 at 9:50 AM identified she was not aware of the missing controlled drugs count signatures until now. The DNS indicated it was the responsibility of all the nurses to sign the controlled drugs count record at the beginning of the shift and at the end of each shift when the controlled drugs count is completed. b. Observation on 7/23/24 at 6:45 AM of the medication carts on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, review of facility policy, and interviews the facility failed to store personal protective equipment, PPE (protective items or garments worn to protect the body or clothing from hazards that can cause injury and to protect residents from cross-transmission) in a sanitary manner for a resident identified on transmission-based precautions. The findings include: Observation on 7/14/24 at 8:09 AM with LPN #3 identified an isolation cart containing PPE. LPN #3 reached into the cart, into the 3rd drawer area from the side (there was no 3rd drawer), and the PPE was observed to be stored on the floor in the 3rd drawer slot. LPN #3 could not provide an explanation of the missing drawer or contents being stored on the floor. The policy for PPE storage identified that appropriate infection prevention and control equipment and supplies are obtained, stored and used in accordance with current guidelines and manufacturer instructions.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for a resident to resident altercation the facility failed to ensure that an intervention entered into the plan of care was specific to identify how the resident would be monitored after the incident. The findings include: Resident # 1 had diagnoses that included dementia with behavioral disturbances, adjustment disorder with depressed mood, and anxiety. The quarterly Minimum Data Set, dated [DATE] identified Resident #1 had severely impaired cognition, had bowel and bladder incontinence, required substantial assistance with activities of daily living and could be physically aggressive as evidenced by hitting and punching staff during care with interventions that directed to provide two staff with care. Review of the Facility's Accident and Incident form dated 2/22/2024 at 11:20 A.M. LPN #1 reported that while she was at the nurse's station she heard someone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-23 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for one resident (Resident #38) reviewed for choices, the facility failed to accommodate the resident's preferences regarding showers. The findings include: Resident #38 was admitted to the facility in August 2017 with diagnoses that included hemiplegia and hemiparesis following a cerebral infarction affecting right dominant side and diabetes mellitus. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #38 had intact cognition, was frequently incontinent of bladder and always incontinent of bowel. The assessment also noted the resident required extensive assistance with dressing, toileting, personal hygiene, transfers with assist of 1 staff. The care plan dated 9/29/21 identified a had occasional incontinence. Interventions directed to do biweekly skin checks on shower days and as needed. Additionally, noted requires staff participation in bathing and to check nail length and trim and clean on bath…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-23 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, facility policy and interviews for one resident (Resident #33) reviewed for Ambulation, the facility failed to ensure restorative ambulation was completed per physician's order and for one sampled resident ( Resident # 38) reviewed for splint application the facility failed to ensure the resident's splint was applied with in accordance to the plan of care and for one sampled resident ( Resident # 83) reviewed for oxygen /BIPAP use, the facility failed to ensure that physician's orders were obtained for oxygen use /BIPAP . The findings included: 1.Resident #33 was admitted to the facility in May 2020 with diagnoses that included dementia with behavioral disturbances, subdural hemorrhage, displaced fracture of olecranon, fracture of nasal bone, fracture of orbital floor, displaced fracture of the 5th cervical vertebra, fracture of lateral condyle, of right tibia, and fracture of sacrum. The annual MDS assessment dated [DATE] identified Resident #33 had severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, review of facility policy and interviews for one resident (Resident #83) reviewed for oxygen therapy, the facility failed to obtain a physician's order for the utilization of the oxygen, changing the resident's oxygen tubing and Bipap tubing/mask within accordance to facility policy. The findings include: Resident #83 was readmitted to the facility on [DATE] with diagnoses that included obstructive sleep apnea, chronic obstructive pulmonary disease, chronic respiratory failure with hypercapnia and encephalopathy. The Resident Care Plan dated 9/21/21 identified Resident #83 had altered respiratory status/Difficulty Breathing related to Respiratory Failure, Restrictive Lung Disease, shortness of breath and chronic obstructive pulmonary disease. Interventions directed to elevate head of bed as resident can tolerate, encourage sustained deep breaths by: Using demonstration (emphasizing slow inhalation, holding end inspiration for a few seconds, and passive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-11-23 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for two residents reviewed for reviewed for Care Planning for (Resident #38), the facility failed to ensure the revision of the resident's care plan for splints and for (Resident #83) reviewed for oxygen therapy, the facility failed to revise the residents care plan. The findings included: 1. Resident # 38 was admitted to the facility in August 2017 with diagnoses that included hemiplegia and hemiparesis following a cerebral infarction affecting right dominant side and diabetes mellitus. A physician's order dated 8/15/21 directed to apply Right Resting hand splint to be worn during nighttime only. Resident #38 requires Assist x 1 with donning/doffing. The quarterly MDS assessment dated [DATE] identified Resident #38 had intact cognition, was frequently incontinent of bladder and always incontinent of bowel. The assessment noted the resident required extensive assistance with dressing, toileting, personal hygiene, transfers with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$12,834 in federal fines across 1 penalty.

  • $12,834 — penalty dated 2024-06-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 1 of 52.4-1.4 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 58 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Autumn Lake Healthcare At Crystal SpringsElkins, WV 1 of 5Autumn Lake Healthcare At Glen BurnieGlen Burnie, MD 1 of 5Autumn Lake Healthcare At HomewoodBaltimore, MD 1 of 5Autumn Lake Healthcare At Long GreenBaltimore, MD 1 of 5Autumn Lake Healthcare at GreenfieldMilwaukee, WI 1 of 5Nella's At Autumn Lake HealthcareElkins, WV 2 of 5Ashbrook Care & Rehabilitation CenterScotch Plains, NJ 2 of 5Autumn Lake Healthcare At Arlington WestBaltimore, MD 2 of 5Autumn Lake Healthcare At Ballenger CreekFrederick, MD 2 of 5Autumn Lake Healthcare At Baltimore WashingtonGlen Burnie, MD 2 of 5Autumn Lake Healthcare At BridgeparkBaltimore, MD 2 of 5Autumn Lake Healthcare At CatonsvilleCatonsville, MD 2 of 5Autumn Lake Healthcare At Glade ValleyWalkersville, MD 2 of 5Autumn Lake Healthcare At Loch RavenBaltimore, MD 2 of 5Autumn Lake Healthcare At MadisonMadison, CT 2 of 5Autumn Lake Healthcare At Memorial BridgePenns Grove, NJ 2 of 5Autumn Lake Healthcare At OverleaBaltimore, MD 2 of 5Autumn Lake Healthcare At PikesvillePikesville, MD 2 of 5Autumn Lake Healthcare At RuxtonTowson, MD 2 of 5Autumn Lake Healthcare At Salem CountySalem, NJ 2 of 5Autumn Lake Healthcare At SouthgateCarneys Point, NJ 2 of 5King David Nursing And Rehabilitation CenterBaltimore, MD 2 of 5The Subacute At Autumn Lake HealthcareVoorhees, NJ 3 of 5Autumn Lake Healthcare At Alice ManorBaltimore, MD 3 of 5Autumn Lake Healthcare At Calvert ManorRising Sun, MD 3 of 5Autumn Lake Healthcare At Chesapeake WoodsCambridge, MD 3 of 5Autumn Lake Healthcare At Chevy ChaseChevy Chase, MD 3 of 5Autumn Lake Healthcare At Patuxent RiverLaurel, MD 3 of 5Autumn Lake Healthcare At Perring ParkwayBaltimore, MD 3 of 5Autumn Lake Healthcare At RiverviewEssex, MD 3 of 5Autumn Lake Healthcare At Silver SpringSilver Spring, MD 3 of 5Autumn Lake Healthcare At Spa CreekAnnapolis, MD 3 of 5Autumn Lake Healthcare At Summit ParkCatonsville, MD 3 of 5Autumn Lake Healthcare At VinelandVineland, NJ 3 of 5Autumn Lake Healthcare At VoorheesVoorhees, NJ 3 of 5Autumn Lake Healthcare At West HartfordWest Hartford, CT 3 of 5Autumn Lake Healthcare Post-Acute Care CenterBaltimore, MD 3 of 5Autumn Lake Healthcare at BeloitBeloit, WI 3 of 5Autumn Lake Healthcare at OceanviewOcean View, NJ 3 of 5Cornell Hall Care & Rehabilitation CenterUnion, NJ

Showing 40 of 58; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NORWALK PARENT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 01/01/2015
NORWALK ASSOCIATES INC.OrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2015
NORWALK REALTY LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 01/01/2015
SCHWARTZ, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2015
DITEODORO, JACKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/13/2018
THOMAS, ADRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/22/2022
STERN, ARYEHIndividualADP OF THE SNFsince 01/01/2015

CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$21.4M
Net patient revenuemost recent cost report
-0.7%
Operating marginrevenue minus expenses
$3.3M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 17%Other / private 21%

This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$442per resident / day
operating cost
$13,433per month
≈ monthly operating cost
$439per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075387. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next