Autumn Lake Healthcare At Arlington West
3939 Penhurst Avenue, Baltimore, MD 21215 · For profit - Limited Liability company · 82 certified beds · (410) 664-9535 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0608, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.8% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.9% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.9% | 22.8% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.4% | 2.4% | 3.3% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.6% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.4% | 5.9% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.9% | 25.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.5% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.9% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 98.1% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.2% | 21.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 11.6% | 9.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.95 | 1.33 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.85 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
34.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 44 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 34.7%CMS range 24.1–47.7 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 7.8–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 34.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 7.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 3.9–14.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 82 beds and averages 72.5 residents a day — about 88% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.78 on weekdays — 16% thinner on weekends. RN hours go from 0.41 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 10 most serious are shown; the remaining 35 are one tap away and print in full.
- Potential for harm · D2025-06-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, interview with resident and staff, the facility failed to ensure a clean, comfortable and homelike environment. This is evident for 1 (resident #66 ) out of 1 resident reviewed during the survey. The findings include: On 6/13/25 at 2:30 PM in an interview of Resident #66 in reference to his/her comfort, Resident #66 stated that their curtain/drapes have not been cleaned and there were stains on it. Surveyor looked at the curtain/drape and saw one large spot/stain on it roughly about 4 inches in circumference. On 6/17/25 at 8:36 AM surveyor interviewed the Director of Nursing (DON #2 ) about how often are the curtains changed in the resident's rooms. DON #2 was unsure and brought in the Environmental Service Director (EVS #4). The surveryor interviewed EVS #4 and asked how often the curtains are changed in the residents' rooms. She replied they change the curtains when they do deep cleaning to the rooms, after a discharge, after a resident was on Isolation, and when it is visibly soiled. The DON #2 and EVS #4 were then advised of the observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident was free from abuse. This was evident for 1 (Resident #74) out of 5 residents reviewed for abuse during the facility's recertification survey. The findings include: On 6/12/25 at 8:48AM in response to the surveyor's request, the facility's Administrator provided the complete investigative file for the self reported facility incident MD00195518 involving Resident #74 in which abuse of the resident was investigated by the facility. Review of the investigative file revealed Resident #74 reported that Geriatric Nursing Assistant (GNA) #6: entered his room and forcibly turned and positioned him, yelled at him, and put a pillow over his face. Further review of the complete investigative file for MD#00195518 on 6/17/25 at 12:47PM by the surveyor revealed documentation by the facility on a follow up self report form made to the Office of Health Care Quality that on 8/12/23 Resident #74 reported the allegation of abuse by GNA #6 to facility staff, and after investigation into the allegation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined the facility failed to ensure the timeliness of reporting of an allegation of abuse. This was evident for 1 (Resident #17) out of 5 residents reviewed for abuse (MD00205138) during the facility's recertification survey. The findings include: On 6/16/25 at 12:52PM the surveyor reviewed the facility's complete investigation file for MD00205138 which documented the facility's initial self report made to the Office of Health Care Quality (OHCQ) of an allegation of staff to resident physical abuse documented as having been submitted on 4/28/24 at 12:55PM by the facility Administrator in which an allegation of physical abuse was reported by Resident #17 to Geriatric Nursing Assistant (GNA) #7 on 4/28/24 at approximately 8:00AM. Further review of the facility's initial self report stated the following information: documented under the section on the self report form used to indicate the date and time that the Administrator was notified of the incident and by whom, was observed to be 4/28/24, 11 am. On 6/16/25 at 1:18PM the surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to ensure that a resident's medication preparation was in accordance with the physician's order for the prescribed dosage amount. This was evident for 1 out of 25 medication administrations observed by the surveyor during the review for medication administration during the facility's recertification survey. The findings include: On 6/13/25 at 8:12AM the surveyor conducted a medication administration observation of Licensed Practical Nurse (LPN) #9 who was preparing to administer medications to Resident #25. The surveyor observed LPN #9 retrieve a pill package from the medication cart which read the following information on the labeling of it: Keppra Oral Tablet 250MG (Levetiracetam), Give 250 mg by mouth in the evening for seizure. At this time, the surveyor observed LPN #9 pop one single 250mg pill from the package into the medication cup for the resident and LPN #9 then handed the surveyor the pill pack, as they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-05-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and documentation review it was determined that the facility staff failed to store, prepare, and maintain a sanitary environment in accordance with professional standards for food service safety by failing to ensure dishwasher hot water temperatures are frequently checked to ensure cleanliness and sanitation of dishware, failing to ensure safe refrigerator temperatures and failing to dispose of outdated food items. This practice had the potential to affect all residents that consumed food that was prepared by the kitchen. The findings include: 1) An initial environmental kitchen food services inspection was conducted on 4/19/22 at 8:46 AM. The dishwasher temperature log was found near the dishwasher hanging on a clipboard. A review of the Dishwasher Temperature log revealed that the staff was not consistently monitoring the temperatures of the dishwasher. The entire log was observed to have missing temperature monitor checks on each day of the month when dishware and utensils are washed. Most of the April 2022 Dishwater Temperature Log was blank.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility staff failed to provide residents with dignity and respect by improperly transporting residents down the hall (Resident #70, Resident #173 Resident #21 and assisting a resident to eat (Resident #65). These events were evident during 5 random observations on the facility nursing units during the survey. The findings include: 1) During an observation of the 3rd-floor nursing unit on 04/20/2022 at 11:11 AM, therapy staff member #14 was observed pulling Resident #70 backwards in a wheelchair down the hallway towards the main dining area. A review of Resident #70's medical record revealed that Resident #70 was measured to be 72 inches tall during the admission process on 04/01/2022. In an interview with Resident #70 in the resident's room on 04/20/2022 at 12:25 PM, Resident #70 stated that he/she was currently receiving therapy services for standing and balance. The surveyor observed Resident #70's wheelchair sitting against the wall at the end of his/her bed. The surveyor asked Resident #70, do you have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of facility reported incident (FRI) investigation documentation it was determined the facility staff failed to thoroughly investigate incidents of alleged verbal and physical abuse. This was evident for 5 of 6 residents (Resident #9, #225, #226, #275, #276) reviewed for abuse. The findings include: 1) On 4/28/2022 at 2:00 PM, review of the facility reported incident MD00140599 revealed that Resident #9 had alleged that GNA #33 slapped him/her. The facility administrative staff investigated and substantiated the allegation of physical abuse and terminated GNA #33. Resident #9's roommate was noted as not a reliable witness and was not interviewed. However, other residents to whom the accused employee provided care or services were not interviewed. On 5/4/2022 at 10:36 AM, in an interview with the Administrator, she/he was made aware that no other residents on GNA #33's assignment had been interviewed. The Administrator stated she/he had no further information to give the surveyor. 2) On 4/29/2022 at 2:15 PM, review of the facility reported incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observation, and staff interview, it was determined that the facility failed to: 1) develop and implement comprehensive person-centered care that were resident specific with measurable objectives and goals (Resident #26, #66, #57, #273) and 2) develop a care plan to address the use of an anticoagulant (Resident#58). This was evident for 5 out of 55 residents reviewed during an annual recertification survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview it was determined the facility failed to have a process to ensure that residents with a limited range of motion received the appropriate treatment and services to prevent further decline in range of motion. This was evident for 3 of 4 residents (Resident #21, #26, #66) reviewed for limited range of motion during the survey. The findings include. 1) Resident #21's medical record was reviewed on 4/20/22 at 1:15 PM. A physician's order dated 11/5/21 was found in the electronic health record (EHR) and written as Functional Maintenance Program, Nursing to donn knee brace to right knee and doff after 4-6 hrs (hours) during the day time, Please do skin check before and after if any skin changed noted discontinue brace until further assessment, Nursing to position right knee with pillow and wedge support during Night time for pressure relief and to minimize contracture, donn waffle boot to bilateral foot. No documentation was found to indicate staff sign off daily to show compliance with the physician's order. Observations of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and record review, it was determined that the facility failed to obtain accurate weights and verify weights as needed. This was found to be evident for 4 residents out of 4 residents (Resident #3, #57, #176, #178) reviewed for nutrition and hydration during an annual recertification survey. The findings include: Mechanical lifts are devices used to assist with transfers and movement of individuals who require support for mobility beyond the manual support provided by caregivers alone. They include floor lifts, sit-stand lifts, and ceiling track lift systems. Some of these lifts can obtain weights on residents. A Hoyer lift is a kind of mechanical lift. (New York State of Opportunity- Health and Safety Alert) 1) An electronic medical record review of Resident #57 was conducted on 4/26/22 at 11:11 AM. The resident's body weight was recorded as: 3/22/22 - 255 lbs. (lift scale) 3/24/22 - 256 lbs. (Hoyer #1) 3/25/22 - 257.7 lbs. (Mechanical Lift) However, these recorded body weights were crossed out by the facility Dietitian #52. Further medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · E2022-05-06 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined the facility staff failed to have a process to ensure that medication regimen reviews occur monthly for all residents and pharmacist recommendations were timely acted upon and documented in the resident's medical record. This was evident for 6 of 6 residents (Resident #24, #28, #31, #41, #67, #180) reviewed for unnecessary medications. Additionally, the facility failed to develop policies and procedures related to time frames for the different steps in the process and steps the pharmacist must take when he or she identifies an irregularity that requires urgent action to protect the resident. The findings include: Medication Regimen Review (MRR) or Drug Regimen Review is a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication. The MRR includes review of the medical record in order to prevent, identify, report,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of the medical record review, observations, and interviews, it was determined the facility staff failed to: 1) maintain medical records in the most accurate form as the facility failed to completely identify the positions of staff in the electronic health record. All resident records are affected by this lack of staff identification; 2) maintain medical records on each resident in accordance with accepted professional standards and practices that are complete and accurately documented. This was evident for 3 out of 8 residents (Residents #25 and #32 and #180) reviewed for medical records during the survey, The findings include: A medical record is the official documentation for a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. While conducting medical record reviews during the survey it was discovered that progress notes would have a name of the clinician, but the note did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, it was determined that the facility failed to maintain strict infection control processes evidenced by: 1) staff failing to keep a urinary catheter bag off the floor. This was evident for 1 of 4 residents (#57) reviewed for a foley catheter and 2) failed to provide education and convey updates to staff on COVID-19. This deficient practice has the potential to affect all residents, staff, and visitors in the facility. The findings include: A urinary catheter (also known as foley catheter) is a flexible tube placed in the body which is used to empty the bladder and collect urine in a drainage bag. (Foley Catheter definition on Merriam-webster) Germs can travel along the catheter and cause an infection in the bladder or kidney that could cause a catheter-associated urinary tract infection if proper infection control practices are not put in place and followed. (Centers for Disease Control guideline) 1) Observation was made on 4/25/22 at 11:50 AM of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility staff failed to document that resident and/or their Responsible Parties (RPs) were provided education on Influenza and Pneumococcal vaccines before requesting consent. This was evident for 5 (Resident #25, #26, #32, #53, and #67) of 5 residents reviewed for Immunizations during the survey. The findings include: Pneumococcal vaccine help prevents pneumococcal disease, which is any type of illness caused by streptococcus pneumonia bacteria. The Centers for Disease Control and Prevention (CDC) recommends a pneumococcal vaccine for age [AGE] years or older and adults 19 through [AGE] years old with certain medical conditions or risk factors. (Centers for Disease Control and Prevention- vaccines and preventable disease) Flu is a contagious disease that spreads around the United States every year, usually between October and May. Anyone can get the flu, but it is more dangerous for some people. Infants and young children, people 65 years…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0886 — failed to test for COVID-19 as required — patternPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the staff interview, review of facility policies, and facility's tracking record, it was determined the facility failed to provide COVID-19 testing for the unvaccinated staff. This was evident for 3 of 50 staff (Licensed Practical Nurse (LPN) #39, Registered Nurse (RN) #40, and Geriatric Nursing Assistant (GNA) #41) reviewed for COVID-19 testing during the survey. The finding includes: During the entrance conference with the Nursing Home Administrator (NHA) on 4/19/22 at 8:35 AM, she stated that the facility currently had three unvaccinated staff (LPN #39, RN #40, and GNA #41). On 4/28/22 at 1:40 PM during an interview with the Infection Control Preventionist (ICP), she stated that since the county COVID-19 rate was elevated, the facility had started to do the COVID-19 testing twice a week from the week of 4/18/22 for the unvaccinated staff. Before the week of 4/18/22, the facility performed a COVID-19 test once a week for the unvaccinated staff. The ICP also submitted the staff COVID-19 testing log. On 4/28/22 at 1:44 PM a review of the testing log revealed that for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined the facility failed to: 1) document education provided regarding the benefits, risks, and potential side effects of receiving the COVID-19 vaccine to residents and staff, and 2)maintain a consent form in the residents' medical record. This was evident for 1 of 5 residents (Resident #67) and 8 facility staff members reviewed for COVID-19 vaccinations during the survey. The findings include: 1) On 4/27/22 at 2:30 PM, Resident #67's medical record review was conducted. The electronic medical record under the immunization tab revealed Resident #67 received the COVID-19 vaccine on 1/7/21, 1/29/21, and 10/20/21. However, no documentation was found for the consent form and evidence of education was provided under the resident's paper chart or electronic medical record. During an interview with the Director of Nursing (DON) on 4/28/22 at 9:00 AM, she stated Resident #67 received the COVID-19 vaccine from a pharmacy vendor. Since the vendor pharmacy received consent and provided a factsheet before the vaccines were given…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaints, reviews of an active and closed medical records, and complainant and staff interviews, it was determined that the facility staff failed to immediately notify a resident's physician when: 1) a resident had a hypoglycemic event (Resident #65), and 2) when a resident was identified with a significant weight loss (Resident #176). This was evident for 2 of 9 complaints reviewed during an annual recertification survey. The findings include: 1) Reviews of complaint MD00175030 on 04/20/2022 at 9 AM revealed an allegation that Resident #65 was observed by a family member with a wound that was not identified by the nursing staff. In an interview with the complainant, on 04/21/2022 at 2:25 PM, the complainant stated that Resident #65 had just been observed by him/her to be unresponsive, sweaty, hot to touch, and unable to finish the therapy session this morning. The complainant stated that Resident #65 did not respond to his/her name when being called. The complainant stated that s/he was concerned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff and resident interviews it was determined that the facility staff failed to ensure that residents were free from abuse and neglect. This was evident for 3 of 6 residents (Resident #9, #225, #272) reviewed for facility reported incidents related to abuse and neglect allegations. The findings include: 1) Review of facility reported incident MD00172452 on 5/2/22 revealed that Resident #272 was verbally abused by staff. Review of the facility's investigation revealed Resident #272 had alleged that an agency Geriatric Nursing Assistant (GNA) #48 was verbally abusive. The facility administrative staff investigated the allegations and substantiated that the agency GNA was verbally abusive. The staffing agency was notified for the GNA not to return to the facility. The Director of Nursing (DON) was advised that the facility would be cited for abuse on 5/4/22 at 11:15 AM. 2) Review of facility reported incident MD00166279 on 5/2/2022 revealed that Resident #225 reported on 4/15/2021 that GNA #35 was rough, loud and would not let them sit back down when they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0608 — failed to report suspected crimes — isolatedDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on reviews of a facility reported incidents, the facility abuse policy, and staff interview, it was determined that the facility failed to notify local law enforcement of an allegation of misappropriation of resident property. This was evident for 1 of 8 residents (Resident #181) reviewed for abuse during an annual recertification survey. The findings include: Review of facility reported incident MD00159199 on 04/25/22 revealed Resident #181 reported missing $95 from his/her wallet to the manager on duty on 10/10/2020. The facility reported the allegation of misappropriation of resident property to the State Long Term Care Agency at that time. Review of the facility self-report form, under the box heading, Local Law Enforcement Contacted? the facility administrator indicated NO. The facility completed the investigation into Resident #181's missing $95 on 10/12/2020 and was unable to substantiate the allegation of misappropriation of resident property or determine a possible perpetrator. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined that the facility failed to document the transfer or discharge of a resident was necessary for the resident's welfare and the resident's needs could not be met in the facility. This was evident for 1 of 4 residents (Resident #3) reviewed for discharges and transfers during an annual recertification survey. The findings include. Review of Resident #3's medical record on 04/27/2022 at 10:36 AM failed to reveal any transfer forms that Resident #3 received prior to being transferred to a sister facility on 01/13/2021. The nursing staff developed a COVID-19 care plan on 01/13/2021 that included the following intervention: to apply a sign on the door informing staff of Droplet & Contact precautions, encourage the resident to wear a mask, monitor poor appetite and dehydration and to report the findings to the resident's physician, and to obtain a temperature and perform a respiratory assessment every shift. In an interview with the facility Infection Control Preventionist (ICP) #4 on 05/03/2022 at 9:38 AM, the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 2 of 4 residents (Resident #28, #3) reviewed for facility-initiated transfers. The findings include: 1) Review of Resident #28's electronic and paper medical record on 4/20/22 at 2:17 PM revealed on 2/10/22 at 12:00 Noon, Resident #28 was transferred to the hospital for acute renal failure and altered mental status. Further review of Resident #28's medical record documentation revealed that the responsible party was called, however, there was no written documentation that the responsible party and/or resident was notified in writing of the hospital transfer. An interview was conducted with the director of nursing on 4/22/22 at 9:30 AM. She indicated that copies of a transfer form including the bed hold policy should be included in the medical record. She was informed that the transfer documents were not found in the medical record. At 11:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that the facility failed to orient, prepare, and document a resident's preparation for a transfer to the hospital. This was identified for 1 of 4 residents (Resident #28) reviewed for hospitalization during the annual survey. The findings include. Review of Resident #28's electronic and paper medical record on 4/20/22 at 2:17 PM revealed the resident had a change in condition on 2/10/22 at 10 AM. The physician was notified and ordered for the resident to be transferred to the hospital for evaluation related to Acute Renal failure and Altered Mental status. There was no documentation as to what interventions were put into place before the transfer, what the resident was told and if the resident understood where he/she was going and why. An interview was conducted with the director of nursing (DON) on 4/22/22 at 9:30 AM. The DON reviewed Resident #28's medical record related to the transfer documentation and corroborated that there was no documentation related to the sufficient preparation and orientation to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of the bed hold policy upon transfer of a resident to an acute care facility. This was evident for 3 of 5 residents (Resident #28, #3, #41) reviewed for transfers out of the facility. The findings include: 1) Review of Resident #28's electronic and paper medical record on 4/20/22 at 2:17 PM revealed the resident had a change in condition on 2/10/22 at 10 AM. The physician was notified and ordered for the resident to be transferred to the hospital for evaluation related to Acute Renal failure and Altered Mental status. Further review of Resident #28's medical record documentation revealed that the responsible party was called, however, there was no written documentation that the responsible party and/or resident was given a copy of the bed hold policy. An interview was conducted with the director of nursing (DON) on 4/22/22 at 9:30 AM. She was informed that the Bed Hold document was not found in the medical record. At 11:10 AM on 4/22/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, and staff interview it was determined that the facility failed to have an effective system in place to ensure care plans are thoroughly evaluated and revised by the interdisciplinary team after each assessment. This was evident for 3 of 3 residents (Resident #26, #32, #66) reviewed for care plan revision. The findings include. The Minimum Data Set (MDS) is part of a federally mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. This process entails a comprehensive, standardized assessment of each resident's functional capabilities and health needs. Assessments are conducted by trained nursing home clinicians on all residents at admission and discharge, in addition to other time intervals (e.g., quarterly, annually, and when residents experience a significant change in status) so that residents receive services in the most integrated setting appropriate to their needs. After the MDS is conducted, the intra-disciplinary team (nursing, dietician, activities, social worker, pharmacist and physician)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined that the facility failed to ensure staff followed physician orders as evidenced by: 1) failure to ensure ordered consults were addressed. This was evident for 1 of 4 (Resident #57) residents reviewed during the survey; 2) failure to change, label, date and initial oxygen tubing and humidifier bottle. This was evident for 1 of 8 residents (Resident #32) reviewed during the survey. Although this noncompliance resulted in no actual harm to the residents, it has a potential for more than minimal harm if the practice is not corrected. The findings include: 1) On Tuesday 4/19/22 at 10:35 AM, Resident #32 was observed receiving humidified oxygen via nasal cannula (plastic cannulas in the nostrils). There was no date and/or initial on the oxygen tubing or humidifier bottle indicating when these were changed. On Thursday 4/21/22 at 10:20 AM, surveyor observed that Resident #32's oxygen tubing and humidifier bottle were not labeled with a date or initial to show when they were changed. The humidifier bottle was almost empty. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, reviews of a clinical record, and complainant and staff interviews, it was determined that the facility failed to identify a resident who was at risk for pressure wounds and implement and take steps to create a baseline care plan with nursing interventions to prevent a pressure wound. This was evident for 1 of 5 residents (Resident #65) reviewed for pressure ulcers during an annual recertification survey. The findings include: A pressure ulcer also known as pressure sore, or decubitus ulcer is any lesion caused by unrelieved pressure that results in damage to the underlying tissue. Pressure ulcers are staged according to their severity from Stage I (area of persistent redness), Stage II (superficial loss of skin such as an abrasion, blister, or shallow crater), Stage III (full-thickness skin loss involving damage to subcutaneous tissue presenting as a deep crater), Stage IV (full-thickness skin loss with extensive damage to muscle, bone or tendon) or Unstageable Pressure Ulcer (full-thickness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and observation it was determined that the facility failed to ensure: 1) admitted with a Foley catheter was assessed for removal of the catheter timely (Resident #65); 2) follow a care plan which included positioning foley bag (Resident #57); 3) follow the physician's order for a follow-up appointment with a urologist 1 week after admission (Resident #57), and 4) follow a physician's order for catheter care (Resident #57). The failure of the facility to assess the foley catheter usage placed the resident at risk for infection. This was evident for 2 of 4 residents reviewed for foley catheters during the survey. A Foley catheter is a thin, sterile tube inserted into the bladder to drain urine. Always place the drainage bag below the level of the bladder and off the floor to prevent getting infections. (Foley catheter definition on www.merriam-webster.com) 1) Review of Resident #57's care plan on 4/25/22 at 12:20 PM indicated the resident had a care plan for a foley…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined the facility failed to properly store medications as evidenced by failing to ensure that medication and treatment carts were locked when unattended. This was evident for 1 of 2 treatment carts observed on the 2nd floor unit. The findings include: Observation was made on 4/19/2022 at 9:12 AM while walking past resident room [ROOM NUMBER] and the bathing/shower room, of a treatment cart in the hallway which was unlocked and unattended. There were various ointments, resident labeled treatments, bandages, and other various nursing supplies observed in the cart. Approximately 1 minute later, the Assistant Director of Nursing (ADON) walked down the hall and observed that the treatment cart was left unlocked and unattended. The ADON stated the treatment cart was supposed to be always locked and then proceeded to lock it. Review of the Medication Storage policy that was given to the surveyor by the Director of Nursing (DON) on 4/22/2022 at 8:40 AM during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, and medical record review, it was determined that the facility failed to provide dental services within a reasonable time frame following a physician's dental consult request. This was evident for 1 of 2 residents (Resident #26) reviewed for dental. The findings include: During an introductory interview of Resident #26 on 4/20/22 at 12:51 PM, it was revealed the resident had a concern about a loose upper front tooth. Resident #26 acknowledged that staff was informed, and the resident was reportedly on a list to be seen by a dentist. Resident #26 was unaware of a date or time of schedule to be seen by a dentist. A review of Resident #26's medical record on 4/25/22 at 10:13 AM revealed a change of condition progress note written on 2/10/2022 at 2:45 PM. The summary of the change of condition was written as; Resident reported two shaky upper front teeth. attending MD made aware. The Resident verbalized that he/she is unable to drink cold water because of the painful sensation around the teeth when he/she does. MD orders Dental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and staff interview it was determined that the facility staff failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public. This was found to be true for 1 of 2 units (3rd floor) observed during the environmental tour of the facility. This deficient practice has the potential to affect all residents, staff, and visitors on the unit. Findings include: An environmental tour of the facility was conducted on 05/03/22 at 1:25 PM with the facility maintenance director. Observation of the 3rd floor Long Term Care Unit revealed that 2 facility geri chairs were noted with armrests in disrepair. (A geri chair is a Medical Recliner Chair designed to allow someone to get out of the confines of their bed and be able to sit comfortably in a variety of positions while being fully supported.) These concerns were brought to the attention of the facility Administrator and Director of Nursing on 05/06/22 at 2:10 PM. These concerns were reviewed with the facility Administrator and Director of Nursing on 05/06/22 at 3:15 PM during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, it was determined that the facility staff failed to provide a resident with an adaptive type call bell that would allow the resident to summon staff while wearing bilateral hand mittens. This was evident for 1 (Resident #29) of 28 residents reviewed during an annual recertification survey. The findings include: During a tour of the facility on 10/29/18 at 12:16 PM, the surveyor observed Resident #29 to be lying in bed with bilateral hand mittens in place. Resident #29's call bell was within reach, but his/her call bell was the type that a person would need the use of their hand and available finger to press/engage to summon a staff member for assistance. Resident #29 was unable to use his/her hands and fingers to manipulate the call bell at this time.
- Potential for harm · D2018-11-01 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, resident and staff interviews, it was determined the facility staff failed to notify Resident (#6), the Guardian or Responsible Party (RP) verbally or in writing of a planned room change. This was evident for 1 of 28 residents selected for review during the survey process. The findings include: On 10/29/18 at 12:22 PM Resident #6 stated that s/he had a room change some time ago and wanted to know why s/he had to change rooms. Resident #6 stated that no one told her/him of the room change or why s/he had to move. Review of the medical record revealed 1 nursing note written on 4/17/17 stating Resident #6's room was changed; a call was placed to the Guardian and staff was unable to leave a voice message. Further review of the medical record failed to provide any additional documentation to show that Resident #6, her/his RP or guardian were provided with a notification or explanation verbally or in writing of the reason for the room change. In an interview with the unit manager Staff #4 on 10/31/18 she stated that Resident #6 was not getting along with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-01 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined the facility staff failed to maintain a current advanced healthcare directive within the medical record indicating Residents (#2) choices regarding life sustaining treatment. This was evident for 1 of 28 residents selected for review during the survey process. The findings include: An advance healthcare directive, also known as living will, personal directive, advance directive, medical directive or advance decision, is a legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity. The MOLST (Medical Orders for Life Sustaining Treatment) form makes treatment wishes known to health care professionals. Maryland MOLST is a portable and enduring form for orders about cardiopulmonary resuscitation and other life-sustaining treatments. Medical record review for Resident #2 revealed that upon admission on [DATE] the attending physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of administrative documents, complaint and staff interview, it was determined that a facility staff member failed to report an allegation of 1) missing money in a timely manner to the facility administrator, and 2) report an allegation of abuse to the State survey agency. This was evident for 2 (Resident #2 #71) of 28 residents reviewed during an annual recertification survey. The findings include: 1) Review of facility reported incident MD00132571 on 10/29/18 revealed, during a care plan meeting on 10/15/18 Resident #2 reported that s/he had approximately $100.00 stolen from a sock in his/her wardrobe cabinet. In an interview with Resident #2 on 10/30/18 at 10:10 AM resident confirmed that s/he was missing one hundred and some dollars and was still waiting to hear the outcome of the investigation. In an interview with the facility administrator on 10/30/18 at 1:18 PM, the facility administrator stated that he became aware of the missing money following the care plan meeting held on 10/15/18 and immediately began the investigation. Review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff and resident interviews it was determined the facility staff failed to initiate an investigation after an allegation of abuse was made by a resident (Resident #6). This was evident for 1 of 28 residents reviewed during the survey process. These findings included: During an interview with Resident #6 on 10/29/18 at 12:22 PM Resident #6 stated that, there is a guy down the other hall the last room on the left. He has pissed on me 3 times, he just came right over to my bed and said you can't get up and he just pissed on me. I told the nurses, but they didn't do anything but move me to this room. On 10/31/18 at 11:05 AM in an interview with the unit manager (Staff #4) surveyor asked if she was aware of the incident with Resident #6 and a previous roommate whom he/she said had urinated on him/her? She said she was aware, and stated that is what Resident #6 said but there was not any evidence of urine. She further stated that her/his roommate would urinate in the room, but they never saw any urine on Resident #6. On 10/31/18 at 1:45 PM interview with Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-01 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility failed to notify the resident or their responsible party in writing with a copy to the state ombudsman of resident's (Resident #39, #40, #56) transfer to the hospital and the reasons for the transfer. This was evident for 3 of 28 residents sampled during the annual survey. The findings include: 1. On 9-16-18 Resident #56 was sent to the hospital due to a change in condition. The Administrator confirmed on 10/30/18 at 1:30 PM that the facility did not notify the resident's responsible party in writing of the transfer and the reason for the transfer. The facility also did not send a copy of the transfer to the state ombudsman. 2. A medical record review for Resident #40 was conducted on 10/30/18. Review of the physician order written on 9/5/18 revealed that Resident #40 had a change in their medical condition that required an immediate transfer to an acute care hospital for further evaluation. Review of the medical record failed to reveal a written notice for emergency transfers to the resident, resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-01 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility failed to notify the resident or the resident's responsible party in writing of the facilities bed-hold policy (Resident #39, #40, #56) before or soon after transferring them to the hospital. This was evident for 3 of 28 residents reviewed during the annual survey. The findings include: The bed-hold policy describes the facilities policy of holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization. 1. Resident #56 was transferred to the hospital on 9-16-18 due to a change in condition. The facility Administrator confirmed on 10-30-18 at 1:30 PM that the facility did not send a copy of their bed-hold policy to Resident #56's responsible party upon transfer to the hospital. 2. Review of the medical record for Resident #40 revealed the resident was transferred to an acute care facility on 9/5/2018. There was no documentation found in the medical record that the resident or the resident's responsible party was given a copy of the bed hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the medical record and interviews with staff, it was determined that the facility staff failed to develop a comprehensive side or bed rail use care plan for a resident (#30). This was evident for 1 of 28 residents reviewed during the annual survey. The findings include: A care plan is a written guideline of care based on the individual resident's needs developed by an interdisciplinary team which includes nursing, rehabilitation staff, and dietary that communicates to other health care professionals. After assessment by the facility's physical therapist, ¼ side rails were placed on the bed for Resident #30's use. On 10-30-18 at 10:50 AM the 3rd floor Unit Manager confirmed Resident #30 did not have a care plan concerning side rail use to guide the facility staff.
- Potential for harm · Dcited before2018-11-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview it was determined that the facility staff failed to 1) ensure that quarterly resident care plan meetings were held within the required timeframes, 2) follow a resident's protective device care plan by documenting that the staff is checking a resident's distal pulses, and 3) update a resident's care plan regarding the prolonged use of an antibiotic cream around a gastrostomy tube site (Residents #6, #11, #29). This was true for 3 out of 28 residents reviewed during a recertification survey. The findings include: The MDS is a federally-mandated assessment tool that is completed upon admission, quarterly and as needed for any significant change. The MDS helps nursing home staff gather information on each resident's strengths and needs. A review of Resident #6's clinical record revealed documented care plan meetings on 01/19/17 and 04/21/17 with an attendance roster. Electronic record review revealed multiple Social Work notes all labeled as Care Plan Notes. Review of all Social Work notes which were provided by the Administrator on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of a medical record and staff interview, it was determined that the facility staff failed to address the continued use of an antibiotic cream for a resident. This was evident for 1 (Resident #11) of 28 residents reviewed during an annual recertification survey. The findings include: Review of Resident #11's medical record on 10/29/18 revealed a physician's order, dated 04/08/18, instructing the nursing staff to apply the antibiotic cream, Silvadene, to Resident #11's gastrostomy tube site, twice daily, related to the site being sore. Further review of Resident #11 medical record revealed physician notes dated 05/27/18, 07/28/18, 08/23/18 and 10/27/18 that documented Resident #11's peg tube site as intact and that Resident #11's skin was warm and dry with no break down. Review of Resident #11's nursing quarterly care plan review, dated 08/18/18 at 7:42 AM, also indicated Resident #11's skin was intact.
- Potential for harm · D2018-11-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, resident observation and staff interview, it was determined that the facility staff failed to ensure that a resident's environment was free from potential accidents (Resident #30). This was evident for 1 of 28 residents selected for review in the annual survey. The findings include: On 10/29/18 at 10:50 AM during the initial resident interviews stage of the annual survey Resident #30 was observed in his/her room. Due to the disease process Resident #30 was unable to self transfer from the bed to the wheelchair or to return. Geriatric Nursing Assistant (GNA) #1 had Resident #30 in the sling of a bedscale/hoyer lift 10 to 12 inches off the bed in the air. A bedscale/hoyer lift is a mechanical device to weigh and transfer residents from the bed to the chair and the reverse. GNA #1 then left the room closing the door leaving Resident #30 alone hanging in the up position off the bed. GNA #1 returned to the room to pick up something and left a second time. This surveyor remained with Resident #30 during the incident. GNA #1 then returned at approximately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-01 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined the facility staff failed to obtain consent from the resident or their responsible party before initiating side or bed rails on the resident's bed (Residents #30 and #56). This was evident for 2 of 28 residents reviewed in the annual survey. The findings include: 1. On admission on [DATE] Resident #30 signed the facilities care and services consents form. The form asked the resident if they wished to use side rails, considered a restraint, on their bed. Resident #30 checked the box that stated I do not wish to use side rails. On 09/04/18 the facility's therapy department assessed Resident #30 for use of side or bed rails. The therapy department determined the use of side rails would be beneficial for Resident #30 in providing a sense of security and for bed mobility. The side rails were instituted but Resident #30 did not sign a consent authorizing use nor did the facility obtain a physician's order for side rail use. This finding was confirmed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-05-06 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and interviews of facility staff, and resident council, it was determined that the facility failed to act promptly upon the resident council's grievances and concerns. All residents have the potential to be affected by the concerns raised by the resident council. The findings include. The resident council meeting minutes for meetings held on 11/22/21, 12/9/21, and 4/18/22 were reviewed on 4/22/22. The resident concerns that were identified on 11/22/21 minutes continued to be an issue with the resident council meeting on 4/18/22. Resident council concerns from the 11/22/21 meeting minutes included concerns related to the housekeeping/laundry department lost clothing and lack of cleanliness. The residents documented concerns related to short staffing and the Geriatric Nursing Assistants (GNA's) stating that they are short-staffed well as GGNA's poor work quality. The difficulties with agency staff that did not seem to care, were rude speaking and not knowing answers when questions were asked and difficulties with getting showers and/or showered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-05-06 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of daily staffing records, and staff interview it was determined the facility failed to post the total number and actual hours worked by categories of Registered nurses, Licensed practical nurses, and Certified nursing aides per shift and failed to have the staff data requirements available in an accurate, clear and readable format. This was identified that the facility did not have staffing information readily available in a readable format for residents and visitors for 14 out of 14 days of the survey. The findings include. Initial tour of the facility on 5/19/22 did not reveal a facility wide staff posting indicating the total number and actual hours worked by categories of Registered nurses (RN), Licensed practical nurses (LPN), and Certified nursing aides (CNA) per shift. Each subsequent survey day did not reveal the Federal requirements for the posting of nursing staffing. Dry erase staffing boards at the nursing stations on each floor were reviewed each survey day. The dry erase staffing boards did not identify the nurses as a RN or an LPN. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-05-06 · tag F0885 — failed to notify residents/families about COVID-19 — widespreadReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on reviews of a medical record and staff interviews, it was determined that the facility failed to notify all current residents that if it is discovered that the resident has a positive test for COVID-19, the resident may have to be transferred to another facility. This was evident for 1 of 2 residents (Resident #3) reviewed regarding infection control during an annual recertification survey. The findings include: In an interview with the facility director of nurses (DON) on 05/02/2022 at 12:50 PM, the DON confirmed that Resident #3 was transferred to a sister facility on 01/13/2021 since the facility had not established a COVID-19 unit. In an interview with the facility Infection Control Preventionist (ICP) (employee #4) on 05/03/2022 at 9:38 AM, the facility ICP stated that the facility had not developed or implemented a policy during the COVID-19 pandemic regarding the transfer of any resident identified as being COVID-19 positive to a sister facility. The ICP continued to state that there was no need to establish a separate COVID-19 unit in the facility because any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 4.3 | -1.3 vs chain |
The other 58 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 58; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AWCC HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/18/2019 |
| SIYATA DSHMAYA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 8% | since 06/18/2019 |
| AWCC REALTY HOLDCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 06/18/2019 |
| SCHWARTZ, MARK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2025 |
| GIBSON, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/17/2019 |
| GLUCK, DAVID | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/30/2025 |
| HANDLER, SAMUEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/30/2025 |
| SAHAR, OPHIR | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/30/2025 |
| A&R STERN FAMILY PA HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 02/01/2019 |
| ACCURATE STAFFING LLC | Organization | ADP OF THE SNF | — | since 12/15/2021 |
| BRAND SONNENSCHINE LLP | Organization | ADP OF THE SNF | — | since 12/15/2021 |
| MEISELS, MORRIS | Individual | ADP OF THE SNF | — | since 06/18/2019 |
| STERN, ARYEH | Individual | ADP OF THE SNF | — | since 06/18/2019 |
| TEMESGEN, ADDISU | Individual | ADP OF THE SNF | — | since 04/01/2021 |
CMS files one row per role, so the 18 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215349. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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