Autumn Lake Healthcare at Greenfield
5790 S 27th St, Milwaukee, WI 53221 · For profit - Limited Liability company · 112 certified beds · (414) 282-1300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $152,619 in federal fines (most recent 2025-12-13)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (76%) runs well above the national median (45%)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.5% | 16.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.2% | 5.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.7% | 2.7% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.7% | 5.7% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.7% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 10.8% | 18.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.2% | 16.9% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.6% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.2% | 5.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 30.1% | 24.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.5% | 15.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 95.7% | 82.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 20.0% | 23.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.3% | 15.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.42 | 1.66 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.93 | 2.29 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 82 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 71.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.7%CMS range 34.9–51.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.5%CMS range 9.4–18.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 71.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 88.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.3–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.31 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 112 beds and averages 91.1 residents a day — about 81% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.82 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.97 hrs/resident/day on weekends vs 4.59 on weekdays — 13% thinner on weekends. RN hours go from 0.93 to 0.66 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 76% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
76 citations, most serious first. The 20 most serious are shown; the remaining 56 are one tap away and print in full.
- Immediate jeopardy · Kcited before2026-06-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents with pressure injuries received necessary treatment and services consistent with professional standards of practice to promote healing and prevent new pressure injuries from developing for 7 (R66, R109, R34, R10, R33, R5 and R8) of 13 residents reviewed for pressure injuries from a sample of 19. *R66 has a history of a healed stage 4 pressure injury to the sacrum and is at high risk for pressure injuries. R66's sacral pressure injury reopened on 1/17/25 and again on 6/10/25. On 11/21/25, R66's sacral pressure injury showed signs of infection and a wound culture was ordered. Results on 11/24/25 documented a staph infection. Wound Nurse Practitioner (NP)-F ordered an MRI to the sacrum to rule out osteomyelitis. The MRI was not completed until 2/25/26. After the MRI diagnosed osteomyelitis of the sacrum, R66 received intravenous (IV) antibiotics to treat the wound infection. R66 developed multiple other stage 2 and 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2026-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 4 (R21, R66, R109, and R7) of 19 sampled residents received treatment and care based upon a comprehensive assessment and a comprehensive person centered plan of care and in accordance with professional standards of practice (N6, Wisconsin Nurse Practice Act.) *R21 returned from an appointment outside of the facility on 10/27/25 with a large hematoma on the front of R21's left shin. R21's leg wound opened and needed to be debrided on 11/19/25. On 11/26/25, R21's left leg wound became infected. Facility staff did not follow Wound Nurse Practitioner (NP)-F's treatment orders. R21's wound required placement of a midline IV (intravenous) and 2 different IV antibiotics to treat the infection. *R66 experienced a respiratory change of condition in the early morning of 2/15/26. Facility staff contacted a doctor and received orders for a STAT (immediate) X-ray, 2 Duo-neb treatments (prescription inhalation solution), Oxygen (O2), Vital signs every hour…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-12-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to ensure residents were free from sexual abuse for 1 resident (R) of 3 residents reviewed for abuse (R2), R1 had a previous documented incident of trying to kiss another resident and there was a reported incident of R1 attempting to fondle the breasts of R2, a cognitively impaired resident. The facility failed to implement effective preventive measures after these incidents. R1 was later found by staff with his hand down R2's pants. Following this incident, not all caregivers were aware of the need to monitor the whereabouts of R1 or to keep R1 and R2 separated.The facility's failure to keep R2 free from sexual abuse created a finding of immediate jeopardy that began on 11/20/25. The Administrator, Director of Nursing (DON), and the Assistant Director of Nursing (ADON) were informed on the immediate jeopardy on 12/11/25 at 11:50 AM. The immediate jeopardy was removed on 12/13/25, however, the deficient practice continues at a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure each resident received adequate supervision and assistance devices to prevent accidents for 4 (R11, R33, R7 and R108) of 7 sampled residents reviewed for accidents. *On 3/27/26, at 6:15 AM, R11 sustained an unwitnessed fall that resulted in a right hip fracture requiring surgery. R11 was found lying on their fall mat next to their bed by facility staff. R11 was assessed as having difficulty with performing Range of Motion (ROM) with their right leg and increased pain. Facility staff used a mechanical lift to get R11 back into bed even though R11 had changes with their right leg ROM and increased pain. The facility did not complete a thorough fall investigations. *On 4/4/25, at 10:45 AM, R33 sustained a fall during cares. Certified Nursing Assistant (CNA)-LL transferred R33 independently with a Hoyer lift resulting in R33 falling and sustaining a head abrasion. R33 was assessed as requiring a hoyer lift with total assistance with 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not ensure that Residents with a pressure injury or at risk for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to prevent the development of pressure injuries and to promote healing for 1 (R10) of 3 Residents reviewed for pressure injuries. R10 had a history of pressure injuries. R10 was admitted with a Stage 3 pressure injury on the right & left buttocks, an unstageable pressure injury on the right heel and a stage 3 pressure injury on the left heel. R10's right buttocks was identified as being healed on 5/28/24, the left buttocks pressure injury was healed on 6/11/24, the right heel was healed on 7/30/24, & the left heel was healed on 8/6/24. On 7/15/24, R10 developed three Stage 3 pressure injuries on the coccyx, left & right buttock. The Facility did not revise R10's care plan after development of these pressure injuries, R10's care plan does not include interventions of how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure each resident receives adequate supervision or assistance devices to prevent accidents for 1 (R8) of 3 residents reviewed for accidents. *R8 was re-admitted to the facility on [DATE] and had a significant change in R8's cognition and activities of daily living (ADL's) performance and enrolled onto Hospice services. R8 care plan and certified nursing (CNA) care [NAME] was not revised to indicate R8's decline. R8 had a fall on 5/18/2024 that resulted in a dislocated finger with avulsion and 3 sutures for a laceration. Findings include: The facility policy, entitled Change in a Resident's Condition or Status, revised on 5/10/2024, documents: . 2. A significant change of condition is a decline or improvement in the resident's status that: a. Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions . 5. The Nurse Supervisor/Charge Nurse will record in the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interview, the facility did not ensure 2 of 6 Residents (R) reviewed for quality of care received treatment and care in accordance with standards of practice (R80 and R81.) The facility did not provide for the care and treatment of a non-pressure wound for 1 of 1 (R80) sampled residents with non-pressure wounds and did not conduct adequate neurological checks for 1 of 3 (R81) residents reviewed for falls. * R80 was admitted to the facility on [DATE]. On 5/17/22 R80's Braden Scale documented R80 was high risk for developing wounds. On 5/23/22, the wound care doctor documented an open area to the left buttock and requested a dermatology consult to rule out eczema versus psoriasis. The dermatology consult was not followed up on by the facility. There is no documentation that skin evaluations and assessments including description, measurements, and characteristics were completed on R80's open areas. On 7/17/22, the nurse practitioner documented that R80 has an unstageable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-05-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and record review the facility did not ensure that they provided the necessary care and treatment to 2 of 2 (R10 and R47) residents reviewed with pressure ulcers to promote the healing and prevent new ulcers from developing. R10 was noted to have an open blister to the right heel that went without a comprehensive assessment until the area became worse. R10 was also observed to have an area to the left heel that went without an assessment and was observed to have a treatment in place without a physician order. R47 developed an intact blood filled blister to the right heel. The facility did not comprehensively assess the area to ensure that the proper treatment and interventions were in place to assist in healing the area. This is evidenced by: Review of the Facility's policy and procedure, Pressure Ulcer Treatment, last revised October 2010, documents: Purpose: The purpose of this procedure is to provide guidelines for the care of existing pressure ulcers and the prevention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. R88's Quarterly Minimum Data Set with an Annual Reference Date of 1/3/22 documents: Bed mobility - how resident moves to and from lying position, turns side to side, and positions body while in bed or alternate sleep furniture, as Extensive 2 person assist. R88's Care Plan (CP) Focus area initiated 1/2/20 documents: (R88) is at risk for falls r/t (related to) Fall history, impaired balance, psychotropic medication use, behaviors, cognitive loss, fall risk tool score. Interventions include: (R88) needs a safe environment with: Adequate glare-free light; a working and reachable call light, handrails on walls in hallways and bathrooms, personal items within reach - Date Initiated: 1/2/20. Bed in lowest position - Date Initiated: 1/2/20 Anticipate and meet (R88)'s needs - Date Initiated: 1/2/20. Surveyor review of the Facility Reported Incident dated 3/29/22 which indicated R88 sustained a fall from the bed. The report documented: Certified Nursing Assistant (CNA) was providing cares for resident by herself and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-05-16 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents received treatment and care in accordance with professional standards of practice for 1 of 1 (R70) residents reviewed. The facility was not monitoring NP-C's notes requesting lab orders starting on 1/13/22. Lab collections were not obtained timely with no follow through on results. The results of labs were not available in R70 medical record so that NP-C could monitor the results. NP-C ordered the labs because R70 was more confused, falling and declining. On 3/6/22, R70 was documented as having a fall. On 3/14/22, R70 had another fall, hitting her head and was sent to the emergency and hospitalized for an altered mental status and severe sepsis. This is evidenced by: The facility Policy titled: Lab (Laboratory) and Diagnostic Test Results - Clinical Protocol, revised October 2010 documents (in part) . 1. The physician will identify, and order diagnostic and lab testing based on diagnostic and monitoring needs. 2. The staff will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-06-24 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure sufficient nursing staff was provided to all residents to maintain or attain their highest practicable physical, mental, and psychosocial well-being. Surveyor conducted a record review of the facility's nursing staff schedule and verified the facility is not providing staffing levels that meet the facility's identified staffing needs documented in the facility assessment for the night shift. The facility did not consistently designate a licensed nurse to serve as a charge nurse on each tour of duty. This deficient practice has the potential to affect all 83 residents residing at the facility. Findings include: The facility's policy titled, Nursing Services and Sufficient Staff and dated 4/21/25 under policy documents It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident, as determined by resident assessments and individual plans of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-24 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure 4 (R2, R91, R4, & R5 ) of 5 sampled residents reviewed for unnecessary medications received psychotropic medications that were ordered properly, had appropriate indications for use, were monitored and care planned. * R2's as needed lorazepam medication used for anxiety did not have an end date. * R91 did not have an up to date Abnormal Involuntary Movement Scale (AIMS) assessment completed while receiving a psychotropic medication and as needed lorazepam medication did not have an end date. * R4 was receiving a psychotropic medication without an indication for use and no monitoring of behaviors. * R5 started a hypnotic medication for insomnia. The facility did not complete a sleep assessment. R5 did not have a care plan related to their insomnia. Findings include: The facility policy titled Use of Psychotropic Medication(s) implemented on 1/15/2026 documented: It is the intent of this policy to ensure that residents only receive psychotropic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-24 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure upon transfer or discharge of 6 (R105, R103, R13, R8, R14 and R66) of 7 sampled residents the resident was provided proper notices related to transfer and bed hold, and a process was established to ensure the Ombudsman was notified of the resident transfers and discharges in the facility. * R105 was discharged home 1/30/26. The facility did not notify the Ombudsman of this discharge. * R103 was discharged home 3/6/26. The facility did not notify the Ombudsman of this discharge. * R13 was transferred to the hospital on 5/31/26 and has not yet returned to the facility. The facility did not have documentation of providing bed-hold information, a transfer notice and notification to the Ombudsman regarding the transfer. * R8 did not receive a bed hold or transfer notice in writing from the facility when sent to the hospital on 2/26/26 and 3/18/26, the Ombudsman was not notified of the discharges. * R14was transferred to the hospital on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-24 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility did not ensure that 4 out of 5 Certified Nursing Assistants (CNAs) completed required dementia training annually. This has the potential to affect a pattern of the 83 residents residing in the facility who receive care from the 4 staff members.*CNA-Q, CNA-R, CNA-S, and CNA-V did not have documentation they had completed required dementia training.Findings include:The facility's policy titled, competency evaluation, dated 3/15/2026, documented it is the policy of this facility to evaluate each employee to assure they meet appropriate competencies and skills for performing their job. the knowledge and skills required among staff to meet residences needs are determined through the facility assessment process. Checklists are used to document training and competency evaluations. employee competency forms are maintained in the staff development coordinators office for current training year, then forwarded to the human resources director for placing into the employees personal file.The facility's Assessment, dated 5/30/26, in part 3 under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not resolve a grievance as outlined in the facility policy for 1 (R105) of 2 residents reviewed for grievances.On 1/27/26 R105's family member sent an email correspondence to the Nursing Home Administrator (NHA)-A requesting that the content of the email regarding concerns with R105's discharge planning and a pressure injury be processed as a formal complaint.The facility did not have any evidence of R105's complaint being submitted as a grievance nor any resolution to the complaint.Findings include:The facility policy titled Resident and Family Grievances, date implemented 4/30/26, documents, in part, .Policy: It is the policy of this facility to support each resident's and family right to voice grievances, without discrimination, reprisal or fear of discrimination or reprisal.Definitions: Prompt efforts to resolve include facility acknowledgement of complaint/grievance and actively working toward resolution of that complaint/grievance.Policy Explanation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility did not ensure allegations of neglect, misappropriation of property, and injuries of unknown origin, were thoroughly investigated. This was observed with 3 (R106, R32 and R21) of 3 sampled residents. * R106 nurses notes included documentation on, 3/21/26 and 3/31/26, on care concerns provided by the facility. There is no further documentation of these concerns being investigated. * On 1/12/26 R32 reported his wallet containing $1000.00 was missing. The facility did not conduct a thorough investigation as the facility did not interview any ancillary staff such as housekeeping & activities who worked the floor from the time R32 went to the bank until R32's money was discovered missing. The facility does not have any evidence residents were interviewed to determine if there were any additional concerns regarding misappropriation of residents property. * R21 had an eye doctor appointment outside of the facility on 10/27/25. When R21 returned to the facility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents who are unable to carry out activities of daily living received the necessary services to maintain good grooming/hygiene for 1 (R31) of 19 sampled residents reviewed for bathing.*R31 did not consistently receive showers or bed baths. Findings include:The facility's Resident Showers implemented 4/15/26 documented:Policy:.It is the practice of this facility to assist residents with bathing to maintain proper hygiene, stimulate circulation and help prevent skin issues as per current standards of practice.Policy Explanation and Compliance Guidelines:.1.Residents will be provided showers as per request or as per facility schedule protocols and based upon resident safety.3.The Certified Nursing Assistant (CNA) will report skin changes to nursing staff while performing bathing and inform the nurse of any changes.R31 was admitted to the facility on [DATE] with diagnoses of Hemiplegia and Hemiparesis Following Cerebral Infarction(complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 3 (R108, R4, and R31) out of 19 sampled residents were provided and administered medications based upon physician orders and standards of practice for ensuring accurate administration of ordered medications. * R108 had multiple medications that were not administered from September to November of 2025 with notations that indicated the medications were not available to administer as ordered. * R4 had tooth pain and facial swelling. Chlorhexidine Gluconate solution was not administered as ordered by the physician. * R31 had multiple medications and treatments that were not documented as being administered or completed as ordered. Findings Include: The facility's policy titled, Medication Administration, dated 2/15/2026, documented Medications are administered by licensed nurses, or other staff who are legally authorized to do so in the state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to report allegations of abuse to the state agency for two of four residents (Resident (R) 1 and R2) reviewed for allegations of abuse out of 17 sampled residents. As a result of this deficient practice, the facility failed to investigate these incidents and implement interventions to prevent further occurrence, and R1 continued to touch R2 inappropriately. Cross Reference: F600 Freedom from Abuse. Findings include:1. Review of R1's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) indicated R1 was originally admitted to the facility on [DATE] with diagnoses of dementia and metabolic encephalopathy.Review of R1's Psych Progress Note, dated 06/18/25, indicated, Chief Complaint: Staff requested follow up psych visit for inappropriately attempting to kiss another resident . Plan . Staff educated to redirect patient . to keep him . away from other vulnerable patients . Review of R1's quarterly Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and policy review, the facility failed to maintain the cleanliness of a nebulizer mask for one of one resident (Resident (R) 7) reviewed for nebulizer use out of 17 sampled residents. This deficient practice increased the risk of infection for residents requiring nebulizer therapy.Findings include:Review of R7's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) indicated R7 was originally admitted to the facility on [DATE] with a diagnosis of chronic obstructive pulmonary disease.Review of R7's Physician Orders located under the Orders tab in the EMR indicated an order dated 09/10/24 for Budesonide Inhalation Suspension [an inhaled steroid] 0.5 mg [milligram]/ 2 ml [milliliter] inhalation . 2 ml inhale orally two times a day for SOB [shortness of breath] related to chronic obstructive pulmonary disease.Review of R7's annual Minimum Data Set (MDS) located under the MDS tab in the EMR with an Assessment Reference Date (ARD) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 56 citations
- Potential for harm · D2025-12-13 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to provide a fish-free meal to one resident (Resident (R) 13) with a documented fish allergy out of three residents reviewed for food allergies from a sample of 17 residents. This failure had the potential for R13 to experience a severe anaphylactic reaction.Findings include:Review of R13's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) indicated R13 was admitted to the facility on [DATE] with diagnoses of osteoarthritis and diabetes mellitus. R13's Face Sheet also included documentation of R13 having an allergy to . Fish Allergy, fish products . Review of R13's admission Minimum Data Set (MDS) located under the MDS tab in the EMR with an Assessment Reference Date (ARD) of 10/09/25 indicated R13 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated R13 was cognitively intact.Review of R13's Nursing Progress Notes located under the Progress Note tab in the EMR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to maintain a complete and accurate medical record for one of 17 sampled residents (Resident (R) 5). This failure resulted in the medical record not accurately showing whether R5's medication was administered.Findings include:Review of R5's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) indicated R5 was admitted to the facility on [DATE] with diagnoses of fracture of the left femur and malignant neoplasm of the prostate with secondary neoplasm of the bone.Review of R5's Physician Orders located under the Orders tab in the EMR indicated an order dated 10/30/25 for apalutamide (a hormone blocker used to treat prostate cancer) 240 milligrams by mouth one time a day.Review of R5's Medication Administration Record (MAR), dated November 2025 and located under the Orders tab in the EMR, revealed that on 11/08/25 at 12:00 PM, the nurse documented code 9, which indicated that additional details should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-08 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not resolve a grievance as outlined in the facility's grievance policy for 1 (R1) of 3 residents reviewed for grievances. R1's [family member] filed a grievance on 2/22/25 with concerns related to oxygen levels too high, staff not re-approaching R1 when R1 refuses to take medication or personal cares, R1 not getting out of bed due to refusals, broken laundry basket and two missing night gowns.The facility did not resolve R1's grievance related to the broken laundry basket or the two missing night gowns.Findings include:The facility policy titled Resident and Family Grievances, date implemented, 1/4/25, documents:Policy: It is the policy of this facility to support each resident's and family right to voice grievances, without discrimination, fear of reprisal or free of discrimination or reprisal. Definitions: Prompt efforts to resolve include facility acknowledgement of complaint/grievance and actively working toward resolution of that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not report 1(R2) of 2, reportable incidents reviewed, to the State survey agency and/or Law Enforcement within the required timeframe. *On 02/24/2025, The facility was made aware of R2's missing money. The facility did not notify the local Law Enforcement within the required timeframe. Findings include: The facility policy, titled [Facility Name] abuse, neglect and exploitation, dated 6/1/2024, documents, Policy: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. VII. Reporting/Response A. The facility will have written procedures that include: 1. Reporting of all alleged violations to the administrator, state agency, Adult Protective Services and to all other required agency (E.G., law enforcement when applicable. 1.) R2 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure that 1 (R2) of 1 allegations of mistreatment involving residents were thoroughly investigated. * R2 reported allegations of retaliation from a staff member and the allegations were not reported to the Nursing Home Administrator (NHA)-A in a timely manner. Certified Nursing Assistant (CNA)-O continued to work in resident care the rest of the shift. Findings include: The facility's policy titled, [NAME] Lake healthcare at [NAME] Abuse, Neglect and Exploitation dated: 6/1/2024 documents under the policy: . V. Investigation of alleged abuse, neglect and exploitation. A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation of curb. VI. Protection of resident. The facility will make efforts to ensure all residents are protected from physical and psychosocial harm, as well as additional abuse, during and after the investigation. Examples include but are not limited to: A.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not implement a comprehensive person-centered care plan to meet a resident's mental and psychosocial needs that are identified in the comprehensive assessment for 1 (R2) of 6 residents reviewed. * R2 had interventions documented in the focus area of R2's care plan which documented, Attempt to limit the assignment of new staff to the resident or have established staff members slowly introduce new staff to her, when possible, to help set positive tone. The care plan was not observed to be in place during survey or as being utilized in the resident's cares. The focused intervention was not on the resident's care card for Certified Nursing Assistant (CNA) staff to be aware of the intervention. Findings include: The facility policy titled Comprehensive Care Plans dated on 9/1/2024, documents, Policy: It is the policy of this facility to develop and implement a comprehensive person centered care plan for each resident, consistent with resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that residents with a pressure injury or at risk for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to prevent the development of pressure injuries and to promote healing for 1 (R1) of 2 residents reviewed for pressure injuries. R1 was admitted to the facility on [DATE] with a Stage 3 sacrum pressure injury. There was not a comprehensive assignment until 2/11/25 and a wound treatment was not started until 2/11/25. R1 was transferred to the hospital on 2/26/25 & returned to the facility on 3/5/25. R1's weekly pressure injury assessment dated [DATE] incorrectly stages R1's right & left buttocks pressure injuries. On 3/24/25 during R1's treatment observation, Surveyor observed the adhesive portion of the dressing being applied over R1's right buttocks pressure injury. Observations were made during the survey of R1 not wearing or being offered pressure relieving boots and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure each resident received adequate supervision and assistive devices to prevent accidents for 2 (R3 & R1) of 2 residents reviewed. * R3 fell on 3/3/23. The facility did not thoroughly investigate the fall including whether prior fall interventions to prevent falls were in place. R3 was observed to be transferred without a gait belt by Certified Nursing Assistant (CNA)-F whom unaware R3 required the use of a gait belt during transfers. * R1's fall on 12/23/24 was not thoroughly investigated. Findings include: The facility's policy titled, Falls and Fall Risk, Managing and revised 1/2020 documents: Based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risk and causes to try to prevent the resident from falling and to try to minimize complications from falling. Under Policy Interpretation and Implementation documents 6. Fall investigation occur during the Fall meeting, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R4) of 2 residents reviewed for nutritional concerns maintained acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance. R4 was admitted to the facility on [DATE] and discharged to the hospital due to a change in condition on 2/15/25. While R4 was at the facility, the facility did not have any evidence how much R4 was eating at every meal, despite R4 being a diabetic and requiring a food for insulin administration. Findings include: On 2/13/25 at 12:00 p.m., R4 was admitted to the facility with diagnoses of right femur fracture, type 1 diabetes, Parkinson's disease and anxiety. R4 was discharged to the hospital on 2/15/25 and did not return back to the facility. R4's 5 day MDS (minimum data set) dated 2/15/25 indicates R4 is cognitively intact and needs supervision for ADLs (activity of daily living). It also indicates R4 is a set up for meals. Surveyor reviewed R4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 1 (R4) of 1 resident prescribed insulin received the insulin as ordered. R4 was admitted to the facility on [DATE] at 12:00 p.m. with orders for sliding scale insulin at all meals and at bedtime. The MAR(medication administration record) reveals a blood glucose level was not checked at supper and the sliding scale insulin was not given to R4. The MAR reveals the bedtime blood glucose level was checked and it was 288. R4 received lantus 30 units at bedtime but did not receive the bedtime sliding scale insulin that was ordered. Findings include: 1.) On 2/13/25 at 12:00 p.m., R4 was admitted to the facility with diagnoses of right femur fracture, type 1 diabetes, Parkinson's disease and anxiety. R4 was discharged to the hospital on 2/15/25 and did not return back to the facility. The 5 day MDS (minimum data set) dated 2/15/25 indicates R4 is cognitively intact and needs supervision for ADLs (activity of daily living). R4's admission insulin orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-26 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 1(R5) of 3 residents reviewed for lab results had obtain it in a timely manner. The facility obtained an order on 12/19/24 for a UA (urinalysis) and C&S (culture and sensitivity) for R5. The facility collected the urine, but the lab facility did not receive it and the facility had to obtain another sample on 12/21/24. The laboratory facility did not receive the lab specimen until 12/22/24. On 12/25/24 the lab results revealed a UTI (urinary tract infection) and R5 received an order for antibiotics. Findings include: 1.) R5 was admitted to the facility on [DATE] with diagnoses of acute cerebrovascular insufficiency, anxiety, depression and alcohol use. R5's Quarterly MDS (minimum data set) dated 12/12/24 documents that R5 is cognitively intact and needs supervision with toilet transfer and toilet hygiene. It also indicates R5 is frequently incontinent of bladder and bowel. R5's physician order dated 12/19/24 documents: UA C&S, obtain specimen by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 1 (R1) of 2 Residents. * Appropriate hand hygiene was not observed during incontinence cares for R1. Facility staff were not wearing gowns during R1's care & treatment observations while R1 is on EBP (enhanced barrier precautions). There was not a sign posted for enhanced barrier precautions on R1's door nor was there a PPE (personal protective equipment) cart outside the room on 3/24/25 & early morning of 3/25/25. Findings include: The facility's policy titled, Hand Hygiene and dated 10/1/24 under policy documents All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Under Policy Explanation and Compliance Guidelines documents 1. Staff will perform hand hygiene when indicated, using proper technique consistent with accepted standards of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility did not store food in accordance with professional standards for food service safety. This deficient practice had the potential to affect 80 of 80 residents residing in the facility. Findings include: The facility's policy titled Storage of Foods dated 4/1/24 documents: Food supplies received will be stored in a manner that will ensure preservation of nutritive value and quality. Refrigerated foods: Foods in the refrigerator will be covered, labeled and dated. Spot checks will be done periodically to ensure foods are held in refrigeration at 41 degrees or below. Raw foods will be stored below cooked foods, and ready to eat foods. All foods should be stored at least 6 inches from the floor. Dry storage: Will be in a room designated for the storage of dry goods. Will be stored and handled to maintain the integrity of the packaging until they are ready to use. 1.) On 12/9/24 at 9:05 AM, during the initial tour of the kitchen, Surveyor observed the following: In a freezer, on the floor under the metal rack, Surveyor observed an unopened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-12 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure their abuse policy and procedure was implemented for 3 of 8 employees reviewed for 4-year background checks. Certified Nursing Assistant (CNA)-U, Medication Technician (MT)-V, and Cook-W did not have up to date background checks completed within the four year time frame. CNA-U and MT-V worked on specific units of the facility while Cook-W did not have direct contact with residents. This deficient practice has the potential to affect 1 unit of residents where CNA-U and MT-V could potentially be providing care. Findings include: The facility policy and procedure titled Abuse, Neglect and Exploitation dated 6/1/2024 documents: 1. Screening: A. Potential employees will be screened for a history of abuse, neglect, exploitation, or misappropriation of resident property. 1. Background, reference, and credentials' checks shall be conducted on potential employees, contacted temporary staff, students affiliated with academic institutions, volunteers, and consultants. 2. Screenings may be conducted by the facility itself,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure the medical record reflected the advanced directive wishes for 1 (R47) of 18 residents reviewed. R47's Cardiopulmonary Resuscitation (CPR) Preference form indicated that R47 did not want CPR attempts, however R47's electronic medical record (EMR) indicated R47 was to have CPR performed. Findings include: The Facility Policy titled Advance Directives last revised [DATE] documents: Policy Statement: Advance directives will be respected in accordance with state law and facility policy. Policy Interpretation and Implementation 1. Prior to or upon admission of a resident to our facility, the Social Services Director or designee will provide written information to the resident concerning his/her right to make decisions concerning medical care, including the right to accept or refuse medical or surgical treatment, and the right to formulate advance directives . 3. Prior to or upon admission of a resident, the Social Services Director or designee will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not complete a Quarterly Minimum Data Set (MDS) assessment timely for 2 (R71 and R45) of 2 residents reviewed for timely assessments. *R71 had a Quarterly MDS assessment dated [DATE] with sections signed as completed on 11/20/2024, 11/21/2024, and 11/24/2024. The assessment was signed in Section Z: Assessment Administration as being completed on 11/12/2024. *R45 had a Quarterly MDS assessment dated [DATE] with sections signed as completed on 12/2/2024, and 12/3/2024. The assessment was signed in Section Z: Assessment Administration as being completed on 11/13/2024. Findings include: The Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual version 1.19.1 dated 10/2024 documents: 2.6 Required OBRA Assessments for the MDS . Non-Comprehensive Assessments and Entry and Discharge Reporting . 05. Quarterly Assessment . The MDS completion date (item Z0500B) must be no later than 14 days after the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not transmit a Quarterly Minimum Data Set (MDS) assessment within 7 days after the assessments was completed for 2 (R71 and R45) of 2 residents reviewed for timely assessments. *R71 had a Quarterly MDS assessment dated [DATE]. The assessment was signed in Section Z: Assessment Administration as being completed on 11/12/2024. The assessment was not submitted to the Centers for Medicare and Medicaid Services (CMS) until 12/10/2024. *R45 had a Quarterly MDS assessment dated [DATE]. The assessment was signed in Section Z: Assessment Administration as being completed on 11/13/2024. The assessment was not submitted to CMS until 12/10/2024. Findings include: The facility policy and procedure titled MDS 3.0 Completion dated 10/1/2024 documents: 7. Transmission Requirements: a. All assessments shall be transmitted to the designated CMS system (iQIES) within 14 days of completion. 1.) R71 was admitted to the facility on [DATE]. R71 had a Quarterly MDS assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not accurately screen residents for a mental disorder for 1 (R8) of 1 residents reviewed for PASSAR (Preadmission Screen and Resident Review) Level I and requiring a Level II screening. R8 was admitted to the facility with diagnoses of mental disorders and was not evaluated on the PASSAR Level I screen as having any mental disorders. The Level 2 PASSAR screen was never completed due to the inaccurate PASSAR Level I screen. Findings include: The facility's policy and procedure titled, Pre-admission Screening for Mental Illness (MI) and Mental Retardation (MR) and dated 4/1/24, documents: The facility will complete a pre-admission screening on all new residents. A Level I, and a Level II if indicated. The screening will note: (a) the resident requires the level of services provided by a nursing facility; and (b) if the resident requires such a level of services, whether the resident requires specialized services for mental illness or mental retardation. 1.) R8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement a comprehensive person-centered care plan for 2 (R8 and R36) of 18 residents reviewed to meet a resident's medical, nursing and psychosocial needs that are identified in the comprehensive assessment. * R8 has Chronic Obstructive Pulmonary Disorder (COPD) and receives oxygen therapy. R8 receives Torsemide for diuresis. R8 does not have a comprehensive care plan that addresses oxygen or diuretic therapy. * R36 did not have a catheter care plan implemented when returning from the hospital with a foley catheter in place. Findings include: The Facility Policy titled Care Plans-Comprehensive last revised 1/2023 documents (in part): Policy Statement An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident. Policy Interpretation and Implementation 1. Our facility's Care Planning/Interdisciplinary Team,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and observation, the facility did not ensure 1(R27) of 1 resident reviewed with limited range of motion, received appropriate treatment to prevent further contractures and decreased range of motion in R27's upper and lower extremities. * The facility failed to implement R27's range of motion restorative program ordered and initiated on 9/30/24 by the physical therapy department. Finding include: The facility's policy dated 4/1/24 and titled, Prevention of Decline in Range of Motion documents: Residents who enter the facility without limited range of motion will not experience a reduction in range of motion unless the resident's clinical condition demonstrate that a reduction in range of motion is unavoidable. Policy Explanation and Compliance Guidelines: 1. The facility in collaboration with the medical director, director of nurses and as appropriate, physical/Explain the procedure occupational therapists shall establish an approach for prevention of decline in range of motion,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 1 (R335) of 3 residents reviewed for falls had adequate supervision and assistance devices to prevent accidents. R335 did not have a care plan for falls, even after a post fall on 9/28/2024, developed that contained interventions in place to prevent falls and accidents. Findings include: The Facility Policy titled Care Plans-Comprehensive last revised 1/2023 documents (in part): Policy Statement: An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident. Policy Interpretation and Implementation 1. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his/her family or representative (guardian), develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. 2. The comprehensive care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the comprehensive assessment of a resident, the facility did not ensure that residents received the treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the resident's choices, related to pain management for 1 of 4 (R38) residents reviewed for pain. R38 is a hospice patient and was not administered his scheduled pain medication as ordered. Findings include: The facility policy titled Pain Management dated 4/1/24 documents (in part): .The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. 1. In order to help a resident attain or maintain his/her highest practicable level of physical, mental and psychosocial well-being and to prevent or manage pain, the facility will: c. Manage or prevent pain, consistent with the comprehensive assessment and plan of care, current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure the accurate and safe administration of medication for 1 (R47) of 5 residents reviewed. R47 had a Consultant Pharmacist Recommendation to Physician form that was signed by the Nurse Practitioner ordering a medication change be initiated that was not acted upon by the facility. Findings include: The Facility Policy titled Pharmacy Services implemented 6/1/2024 documents (in part): Policy: It is the policy of this facility to ensure that pharmaceutical services, whether employed by the facility or under an agreement, are provided to meet the needs of each resident, are consistent with state and federal requirements, and reflect current standards of practice . 1. The facility will provide pharmaceutical services to include procedures that assure the accurate acquiring, receiving, dispensing, and administering of all routine and emergency drugs and biologicals to meet the needs of each resident, are consistent with state and federal requirements, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 1 (R37) of 5 residents that are on antipsychotic medications received a gradual dose reduction. R37 has a diagnosis of dementia with psychotic disturbance and major depressive disorder. R37 receives olanzapine 2.5 mg (milligram) daily, an antipsychotic medication. R37 receives olanzapine for sundowning with dementia. The 10/16/24 pharmacy recommendation documents that there should be a gradual dose reduction (GDR) attempt for R37 olanzapine. The NP (nurse practitioner) (unknown) noted a GDR was not needed due to psychiatric disorder. There is no evidence R37 has a psychiatric diagnosis and a GDR was not attempted. Findings include: 1.) R37 was admitted to the facility on [DATE] with diagnosis of dementia with psychotic disturbance and major depressive disorder. The annual MDS (minimum data set) dated 11/1/24 indicates that R37 has severe cognitive impairment. It also documents that R37 does not exhibit any physical and verbal aggression and does…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents with pressure injuries received care consistent with professional standards of practice to promote healing for 2 (R14 and R13) of 3 residents reviewed with pressure injuries. *R14 was admitted to the facility on [DATE] with a Stage 3 pressure injury to the right buttock. The pressure injury was comprehensively assessed and documented on 9/24/2024 when R14 was seen by Wound Physician-I, four days after admission. *R13 was observed sitting in a Broda chair without heel boots on and the feet pressed up against the footboard of the Broda chair. R13 was to have bilateral heel boots on per the Skin Integrity Care Plan. Findings include: The facility policy and procedure entitled Skin Assessment dated 6/1/2024 documents: Policy Explanation and Compliance Guidelines: 1. A full body, or head to toe, skin assessment will be conducted by a licensed or registered nurse upon admission/re-admission, daily. The assessment may also be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents received adequate assistance devices to prevent accidents for 1 (R13) of 3 residents reviewed for accidents. *R13's At Risk for Falls Care Plan had the intervention of bilateral fall mats on the floor. Observations were made of R13 having one fall mat on the floor and not two fall mats. Findings include: 1.) R13 was admitted to the facility on [DATE] with diagnoses of osteoarthritis, malnutrition, anxiety, chronic kidney disease, and Alzheimer's disease. R13's Quarterly Minimum Data Set (MDS) assessment dated [DATE] documented R13 was severely cognitively impaired per staff assessment. R13 has been receiving hospice services since admission on [DATE] with a diagnosis of senile degeneration of the brain. R13 has an activated Power of Attorney. R13's Risk for Falls Care Plan was initiated on 1/28/2022 with the following interventions: -Anticipate and meet R13's needs. -Bed to be in lowest position and bilateral floor mats.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility did not ensure 1 (R10) of 1 residents reviewed for catheters received appropriate care and treatment of the catheter. R10 did not have physician orders for the care and treatment of their Foley catheter. Findings include: *The facility policy entitled, Catheter Care, Urinary dated 10/10, states: . Input/Output, 1: observe the residents urine level for noticeable increases or decreases. If the level stays the same, or increase rapidly, report it to the physician or supervisor. Maintaining the unobstructed urine flow: 1: Check the resident frequently to be sure he or she is not lying on the catheter to keep the catheter and tubing free of kinks. 2: Unless specifically ordered, do not apply a clamp to the catheter. 3: The urinary drainage bag must be always held or positioned lower than the bladder to prevent the urine in the tubing and drainage bag from flowing back into the urinary bladder. Empty the bag as needed to prevent backflow into the bladder. R10 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record, the facility did not ensure 1 (R5) of 1 residents was assessed by the interdisciplinary team to determine it was clinically appropriate to self administer medication. R5 was applying medihoney on her left posterior wound without being assessed for her ability to self administer treatments. Findings include: The facility's policy titled, Resident Self-Administration of Medication and dated 4/15/24, under Policy documents: It is the policy of this facility to support each resident's right to self-administer medication. A resident may only self-administer medications after the facility's interdisciplinary team has determined which medications may be self-administered safely. Under Policy Explanation and Compliance Guidelines include documentation of: 1. Each resident is offered the opportunity to self-administer medications during the routine assessment by the facility's interdisciplinary team. 2. Resident's preference will be documented on the appropriate form and placed in the medical record. 4. The results of the interdisciplinary team assessment are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 2 (R1 and R3) of 4 Residents reviewed received a prompt resolution to grievances filed, including steps taken to investigate the grievance, a summary of pertinent findings, conclusion, statements as to whether the grievance was confirmed or not confirmed, corrective actions taken by the facility, and the date the written decision was issued. *R1's representative filed a grievance with the facility and there is no evidence if the grievance was confirmed or not or if R1's representative was informed of the corrective actions taken by the facility and resolution. The facility did not have any documentation this grievance was investigated promptly and resolved. *R3's activated Health Care Power of Attorney (HCPOA) filed grievances with the facility and there is no evidence if the grievances were confirmed or not or if R3's HCPOA was informed of the corrective actions taken by the facility and resolution. The facility did not have any documentation the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility did not ensure all allegations involving potential abuse were thoroughly investigated and residents were protected from further abuse while alleged abuse investigations were conducted for 2 of 2 self report reviewed. * A Facility Misconduct Incident self-report submitted to the State Agency on 4/2/24 documents R7 and R6 had a resident to resident altercation where R7 had approached R6 and pulled their hair and possibly slapped R6 in the head. The facility did not conduct a thorough investigation into this allegation of abuse when the facility's investigation did not include documented interviews from other Residents in order to determine a possible pattern of abuse. *A Misconduct Incident Report was submitted to the State Agency on 7/5/24 documenting R2 was told by Certified Nursing Assistant (CNA)-F on 6/28/24, at about 8:30 AM, to Go in her incontinent product and slammed the bedpan down on the table. CNA-F stated to R2 You do this on purpose. You can do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.) The facility's Elopements and Wandering Residents policy and procedure implemented 5/10/24 documents: . Policy: This facility ensures that Residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents, and receive care in accordance with their person centered plan of care. Policy Explanation and Compliance Guidelines: . 2. The facility shall establish and utilize a systematic approach to monitoring and managing Residents at risk for elopement or unsafe wandering, including identification and assessment of risk, evaluation and analysis of hazards and risks, implementing interventions to reduce hazards and risks, and monitoring for effectiveness and modifying interventions when necessary. 3. Monitoring and Managing Residents at Risk for Elopement or Unsafe Wandering b. The interdisciplinary team will evaluate the unique factors contributing to risk in order to develop a person centered care plan. The facility's Resident Smoking policy and procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R7) of 1 residents reviewed was receiving psychoactive medications with proper indications. *R7 is receiving Donepezil and Olanzapine for Dementia behaviors without any documented behavior monitoring. Findings include: 1.) R7 was admitted to the facility on [DATE] with diagnoses of Unspecified Dementia with Agitation, Anxiety Disorder and Disorientation. R7's Quarterly MDS (Minimum Data Set) Assessment with an ARD (Assessment Reference Date) of 5/24/24 indicates an BIMS (Brief Interview for Mental Status) score of 04, indicating R7 has severe cognitive impairment and is non-interview able. On 8/12/24, at 8:58 AM, Surveyor observed R7 in their room. R7 was resting quietly in bed without signs or symptoms of distress. Surveyor did not observe R7 experiencing any adverse behaviors at this time. On 8/12/24, at 11:20 AM, Surveyor observed R7 in their room. R7 was resting quietly in bed without signs or symptoms of distress. Surveyor did not observe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 1 (R10) of 1 Residents. * Appropriate hand hygiene was not observed during incontinence cares for R10 and staff were not wearing gowns during this care observation for R10 who is on EBP (enhanced barrier precautions). There was not a sign posted for enhanced barrier precautions on R10's door nor was there a PPE (personal protective equipment) cart outside the room. Findings include: The facility's policy titled, Enhanced Barrier Precautions and revised 12/1/23 under Policy Explanation and Compliance Guidelines for 1. prompt recognition of need includes documentation of c. Clear signage will be posted on the door or wall outside of the resident room indicating the type of precautions, required personal protective equipment (PPE), and the high-contact resident care activities that require the use of gown and gloves. 2. Initiation of Enhanced Barrier Precautions documents: a. Nursing staff may place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-14 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medication audit review, and facility policy review, the facility failed to ensure medication administration was timely resulting in an error rate of 74.07% with 20 errors for 4 residents (R16, R17, R18, and R2) out of a possible 27 opportunities. Licensed Practical Nurses (LPN C and LPN D) and Certified Medication Technician (CMT) E failed to provide medication within the specified/allowed administration time limit. Findings include: Review of the facility policy titled, Medication Administration, dated 12/01/23, showed: Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Policy Explanation and Compliance Guidelines .11. Compare medication source (bubble pack, vial, etc.) with MAR to verify resident name, medication name, form, dose, route, and time .b. Administer within 60 minutes prior to or after scheduled time unless otherwise ordered by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-14 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel record review, interview, and facility policy review, the facility failed to provide training to staff regarding abuse, neglect, exploitation, and dementia management for 4 of 4 agency staff (Licensed Practical Nurse (LPN) D, Certified Nursing Assistant (CNA) F, CNA8, and CNA9) personnel records reviewed. This training oversight could negatively impact the care provided to all 85 residents residing at the facility. Findings include: During personnel record review there was no documentation regarding abuse, neglect, and dementia care training/education for LPN D, CNA F, CNA G, and CNA H. During an interview on 02/14/24 at 12:50 PM, Nursing Home Administrator (NHA) A stated she was unable to obtain documentation of abuse, neglect, and dementia training from the staffing agency for LPN D, CNA F, CNA G, and CNA H. NHA A explained the staffing agency should have been providing education/training to the staff regarding abuse, neglect, and dementia care prior to the agency employee working at the facility. Review of the facility's policy titled, Abuse, Neglect and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility policy, the facility failed to ensure one (Resident (R)1) of one reviewed was free from abuse from another resident (R2) out of a sample of 18 residents. Findings include: 1. Review of R1's Face Sheet EMR Data Collection; admission Data tab showed an admission date of 09/25/20. Review of R1's annual Minimum Data Set, with an ARD of 09/16/23 showed a Brief Interview Mental Status (BIMS) score of 15 out of 15, which indicated that R1 was cognitively intact. During an interview with R1 on 11/21/23 at 8:45 AM R1 confirmed that the incident occurred. R1 stated R2 came up behind her and pulled her hair. R1 said it was a surprise. R1 said there were three staff members in the area, and they immediately separated them and removed R2 from the area. R1 confirmed that there have not been any further incidents with R2. R1 denied any injury from her hair being pulled. Review of R2's quarterly MDS with an ARD of 08/09/23 showed a BIMS score of five out of 15 which indicated that R2 was severely cognitively impaired. R2 no longer resided at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not ensure conditions in the kitchen were sanitary in accordance with professional standards for food safety. This deficient practice had the potential to effect 73 out of 75 Residents who receive food from the facility kitchen. *The grease trap below the food serving table was covered with food particles. *The kitchen staff were not verifying the internal temperature of the dishwashing machine at the utensil rack to ensure the machine was operating properly. Findings include: 1.) The FDA Food Code 2022 documents at 4-602.13 Nonfood-Contact Surfaces. Non-food-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. On 09/05/23 at 8:45 AM, Surveyor observed the kitchen and noted there was a large black container under the food serving table. This container was square on the bottom and had a round top. The container was closed. Surveyor noted multiple areas on the outside of the container were covered in food particles. Surveyor could not make out what type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not ensure medications were stored at the proper temperature. This had the potential to affect 29 of 29 residents residing on the 1st floor. *The medication room refrigerator had a temperature log that was not filled out. The last date on the log was from 08/26/23. The September temperature log had not been started. This refrigerator contained seven residents individually labeled medications, a container with stock insulins, two boxes of Bisacodyl Suppositories to be used as needed for any resident on the 1st floor. Findings include: Facility policy entitled, Storage of Medications, documented, .2) The nursing staff shall be responsible for maintaining medication storage AND preparation areas in a clean, safe, and sanitary manner. On 09/07/23 at 10:00 AM, Surveyor observed the 1st floor medication room Surveyor noted sheets of paper on top of the refrigerator documenting Temperature Log. The last temperature on the log was 08/26/23. Surveyor noted the September temperature log had not been started. Surveyor noted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not ensure quality of care was provided for 2 (R175 & R4) of 18 Residents. * On 6/27/23 Advanced Practical Nurse Practitioner (APNP)-D's note documents to hold R175's Metoprolol succinate ER (extended release) 25 mg (milligrams) for 48 hours. The medication was administered. Metoprolol succinate ER 25 mg does not include parameters of when to hold this medication. * R4 was prescribed medication for edema. The edema was not assessed by the facility and a care plan not developed for management of edema. On 9/7/23 R4 had a 17.3 pound weight gain in one week that was not reported to her physician and assessed until 9/11/23. Findings include: 1.) R175 was admitted to the facility on [DATE] and discharged on 6/29/23. Diagnosis includes hypertension. R175's physician orders include with an order date of 5/17/23 Metoprolol Succinate ER Oral Tablet Extended Release 24 hour 25 mg (Metoprolol Succinate) Give 25 mg by mouth one time a day for HTN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not provide proper interventions to prevent pressure injuries for 2 (R41, R43) of 8 Residents reviewed for pressure injuries. *R41 was admitted to the facility with an unstageable pressure injury. Surveyor made observations of R41's air mattress operating at an improper setting. *R43 is at risk for pressure injuries. Surveyor made observations of R43's air mattress operating at an improper setting. Findings include: 1.) R41 was readmitted to the facility on [DATE] with diagnoses of Alzheimer's Dementia and unstageable pressure injury to the sacrum. On 9/05/23 at 9:19 AM, Surveyor made observations of R41 in bed wearing offloading heel boots. Surveyor noted R41's air mattress with a setting of 210 pounds. On 9/06/23 at 10:22 AM, Surveyor made observations of R41 in bed wearing offloading heel boots. Surveyor noted R41's air mattress with a setting of 210 pounds. On 9/07/23 at 7:39 AM, Surveyor made observations of R41 in bed wearing offloading…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure 1 (R4) of 3 residents reviewed for weight received the necessary services to assist with nutritional maintenance. * R4 had a significant weight loss that was not comprehensively assessed, R4's physician was not updated and a comprehensive assessment was not completed. Findings include: On 8/11/23 the facility's policy titled, Weight Monitoring dated 6/2/23 was reviewed and read: a significant change of weight is defined as a 5% change in weight in 1 month, 7.5% change in weight in 3 months or 10% change in weight in 6 months. The physician should be notified of a significant change in weight and may order nutritional interventions. The Registered Dietitian should be consulted to assist with interventions, actions are recorded in the nutrition progress notes. R4 was admitted to the facility on [DATE] with diagnosis that included dysphasia and hemiplegia. On 9/7/23 R4's weights were reviewed and were recorded as follows: 6/04/2023: 230…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure the physician acted upon recommendations by the pharmacist for 2 (R2, R52) of 5 Residents reviewed for unnecessary medications. *On 6/17/23, pharmacy recommendations were given for R2 and not followed up upon in a timely fashion. The facility could not provide documentation of Monthly Pharmacy Review for March 2023, April 2023, May 2023 and July 2023 for R2. * The facility could not provide documentation of Monthly Pharmacy Review for March 2023, April 2023, May 2023 and July 2023 for R52. Findings include: 1.) R2 was admitted to the facility on [DATE]. R2's diagnoses include diabetes mellitus, bipolar disorder and atrial fibrillation. Surveyor requested to review R2's Pharmacist MRR (Medication Regimen Reviews) from March 2023-August 2023. The facility could not provide Surveyor with R2's MRR for March 2023, April 2023, May 2023 and July 2023. Surveyor reviewed the June 2023 MRR. Pharmacy recommendations were noted for R2 to receive lab work…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the Facility did not ensure there was a medication error rate below 5 percent. There were 3 medication errors in 35 opportunities which resulted in a medication error rate of 8.57%. Medication errors were identified for R10 and R69. *R69 had a physician's order for 1000 mg (Milligrams) of Metformin. R10 was given 500 mg of Metformin. *R10 had a physician's order for Tamsulosin 0.4 mg, give 2 tablets daily. R10 only received 1 tablet of Tamsulosin 0.4 mg. *R10 had a physician's order for Oxybutin ER (extended release) 10 mg tablet. R10 did not receive this medication and there was a lack of follow up by the Medication Technician (MT), MT-G. Findings include: Facility policy entitled, Administering Medications, states: .3) Medications must be administered in accordance with the orders . 1.) On 9/6/23 at 7:45 AM, Surveyor observed MT-H administer medications to R69. R69 received Clopidogrel 75 mg, Losartan 25 mg, Metformin 500 mg, Metoprolol Succinate ER (extended release) 25 mg, Paroxetine 30 mg, and Aspirin 81 mg ER. Surveyor and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections. The facility did not ensure proper cleaning and disinfecting of shared glucometers. This deficient practice had the potential to affect 4 residents (R13, R53, F56 and R73) residing on the same unit who utilized the shared glucometer. The facility did not clean and disinfect the glucometer, which is shared between residents, after use. Findings include: The Facility Policy and Procedure, entitled Cleaning and Disinfection of Resident Care Items and Equipment, dated 08/2009, documents (in part) . .Policy Statement: Resident-care equipment, including reusable items and durable medical equipment, will be cleaned and disinfected according to current CDC (Centers for Disease Control and Prevention) recommendations for disinfection and the OSHA (Occupational Safety and Health Administration) Bloodborne Pathogens Standard. Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility did not develop a comprehensive person-centered care plan for 1 (R4) of 3 residents reviewed for Nutrition. * The Facility did not develop a comprehensive, person-centered care plan to acknowledge R4's Nutritional needs and address R4's severe weight loss. Finding includes: R4 was admitted to the facility on [DATE] with diagnoses including Lymphedema, Diabetes Mellitus, and Major Depression. Surveyor reviewed R4's comprehensive nutrition care plan dated 9/2/21 with a revision date of 4/13/22 reads : Increased nutritional risk due to significant weight loss, vascular open areas, DM (Diabetes Mellitus)-therapeutic diet-diuretic use-need for supplements Interventions include Diet as ordered. Monitor intake and record q (every) meal, Monitor weight, intake, and labs. Surveyor reviewed R4's weights from November 2021 to May 2022. On 11/05/21 R4 had a recorded weight of 248.0 pounds. On 12/08/21, R4 had a recorded weight of 248.0 pounds. On 01/13/22, R4 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure 1 (R246) of 1 residents reviewed for bathing assistance did not receive appropriate services to maintain or improve his/ her ability to carry out her bathing activities of daily living. This is evidenced by: R246 was admitted to the facility on [DATE] for short-term rehabilitation and discharged on 2/14/22. R246 had diagnosis that include Alzheimer's Disease. The admission Minimum Data Set (MDS), dated [DATE] states the following: Section F04000- Interview for daily preferences: C. How important is it to you to choose between a tub bath, shower, bed bath or sponge bath? 2- somewhat important. Section: G0110 Activities of Daily Living Assistance J. Personal hygiene- Supervision, Set-up only. Section G0120 Bathing- Self-performance- Supervision, 1-person physical assist. Section GG0130 Self- Care Shower/ bathing partial/ moderate assistance- Supervision or touching assistance. Surveyor reviewed R246's individual plan of care and noted that R246 has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 2 (R346, R247) of 2 Residents reviewed who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good hygiene. * R346 did not receive assistance from staff with personal hygiene, including toileting in accordance with their plan of care * R247 did not receive assistance from staff with bathing in accordance with their plan of care. Findings include: 1. R346 was admitted to the facility on [DATE] with diagnoses of dementia, cerebral infarction and diabetes mellitus. R346 was discharged from the facility 3/16/22 after a respite stay at the facility. R346's Minimum Data Set (MDS) assessment dated [DATE] indicates R346 requires extensive assistance with personal hygiene and total assistance with toileting. Surveyor reviewed R346's CNA (Certified Nursing Assistant) care records from 3/7/22-3/16/22. Surveyor noted that R346 did not receive assistance with personal hygiene on all 3 shifts on 3/7/22,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure 2 (R12 & R52) of 5 residents reviewed with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. * R12 was observed not wearing a palm guard to prevent a decrease in range of motion per R12's plan of care. * R52 was observed not wearing prevalon boots and a knee brace to prevent a decrease in range of motion per R52's plan of care. Findings include: The facility's policy dated as implement December 2021 and titled Use of Assistive Devices documents; 2. The use of assistive devices will be based on the resident's comprehensive assessment, in accordance with the resident's plan of care; 3. The facility will provide assistive devices for residents who need them; 4. Facility staff will provide appropriate assistance to ensure that the resident can use the assistive devices. 1. R12 was readmitted to the facility on [DATE] with a diagnosis that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that 1 (R6) of 4 residents reviewed received appropriate treatment and services to prevent urinary tract infections. * R6 was observed to her catheter drainage tubing on the floor. Findings include: The facility's policy dated as revised 12/20/21 and titled, Catheter Care, Urinary documents under the Infection Control section, 2. Maintain clean technique when handling or manipulating the catheter, tubing or drainage bag; (b.) Be sure the catheter tubing and drainage bag are kept off the floor. R6 was admitted to the facility on [DATE] with a diagnosis that included Hemiplegia & Hemiparesis, Dementia without Behavioral Disturbance and Neuromuscular Dysfunction of Bladder. R6's Quarterly MDS (Minimum Data Set) dated 4/13/22 documents a BIMS (Brief Interview for Mental Status) score of 5, indicating that R6 is severely cognitively impaired. Section G (Functional Status) documents that R6 requires extensive assistance and two person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility did not adequately address Nutrition needs for 2 (R4, R52) of 3 residents reviewed for Nutrition. * The Facility did not monitor R4's weight per Physician's orders and sustained a severe weight loss of 76.8 pounds or 31% weight loss in 6 months. * The Facility did not monitor R52's weight per Physician's orders and sustained a severe weight loss 23.2 pounds or 13.2% weight loss in 6 months. Finding includes: According to the State Operations Manual, suggested parameters for evaluating significance of unplanned and undersired weight loss are: A weight loss greater than 10% in 6 months is considered severe loss. A weight loss of 10% in 6 months is a considered a significant weight loss. 1. R4 was admitted to the facility on [DATE] with diagnoses including Lymphedema, Diabetes Mellitus, and Major Depression. Surveyor reviewed R4's comprehensive nutrition care plan dated 9/2/21 with a revision date of 4/13/22 reads : Increased nutritional risk due to significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review this facility did not act timely or did not act on recommendations based on a pharmacist medication regimen review report for 3 (R90, R53, and R77) of 5 residents reviewed. *R90 had pharmacist recommendations to add directions to R90's Arnuity Ellipta inhaled corticosteroid to rinse R90's mouth with water after use, and do not swallow to prevent thrush. The recommendation was not added. *R53 had pharmacist recommendations for a hemoglobin A1C level since an A1C level was not available in R53's medical record in the past 6 months. The lab draw was not completed. *R77 had pharmacist recommendations for R77 to receive a calcium supplement due R77 taking medication to treat osteoporosis. The calcium supplement was not added to R77's medications in a timely matter. Findings include: The facility policy titled, Medication Regimen Review, with implemented date of, 12/21, and no date reviewed/revised reads under, Policy Explanation and Compliance Guidelines: 5. The pharmacist shall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review this facility did not ensure that 1 (R90) of 5 resident's medications reviewed were free from unnecessary drugs. *R90 had a PRN (as needed) order for an anxiolytic medication, Alprazolam, that did not have a documented rationale in R90's medical record that indicated the duration for the PRN order beyond 14 days. Findings include: The facility policy titled, Antipsychotic Medication Use, with policy revision date, 12/2021 reads under, Policy Interpretation and Implementation: PRN Antipsychotic Drug Use: 10.PRN dosages should only be physician ordered for 14 days, the physician and the IDT (Interdisciplinary Team) will then re-evaluate the need for the medication. R90 was admitted to the facility on [DATE] with diagnoses that include, anxiety disorder, unspecified. R90's physician order dated 4/2/22 reads, ALPRAZolam Tablet 0.5 MG Give 0.5 mg by mouth every 8 hours as needed for anxiety, with start date, 4/2/22, and end date, indefinite. R90's MAR (Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not ensure its medication error rate was below 5%. The facility error rate was 7.41% affecting 2 of 4 (R56 and R40) residents observed during the medication pass. R40 received Vitamin B12, however R40's physicians orders did not indicate a dosage of the medication. R56 did not receive Flonase Sensimist Suspension as ordered. Findings include: The Facility Policy and Procedure, titled: Administering Medications dated 12/21, documented (in part) . .Policy Statement: Medications shall be administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation: 3. Medications must be administered in accordance with the orders, including any required time frame . 6. The individual administering the medication must check the label to verify the right medication, right dosage, right time and right method (route) of administration before giving the medication . On 5/11/22 at 7:41 AM, Surveyor observed Licensed Practical Nurse (LPN)-H prepare the following medications for R40: Guaifenesin extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility did not ensure drugs and biologicals used in the facility were not expired and were labeled in accordance with currently accepted professional principles, to include the expiration date for 2 of 2 medications rooms and 1 of 3 medications carts observed. Stock medications were found to be expired and insulin pens were not dated when opened. Findings include: The facility policy titled: Storage of Medications revised April, 2007 documents (in part) . .The facility shall store all drugs and biologicals in a safe, secure, and orderly manner. 3. Drug containers that have missing, incomplete, improper, or incorrect labels shall be returned to the pharmacy for proper labeling before storing. 4. The facility shall not use discontinued, outdated, or deteriorated drugs or biologicals. All drugs shall be returned to the dispensing pharmacy or destroyed. 7. Medications requiring refrigeration must be stored in a refrigerator located in the drug room at the nurses' station or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2026-06-24 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure nurse staff posting information was accurate.Review of nursing schedules and the nurse staff posting from 5/3/26 through 6/6/26 revealed 17 of 35 days had discrepancies between the documents. This resulted in inaccuracies with the total number and actual hours worked for Certified Nursing Assistant (CNA) directly responsible for resident care each shift.This has the potential to affect 83 of 83 residents residing at the facility.Findings include:On 6/8/26 Surveyor reviewed the nursing schedules and staff posting from 5/3/26 through 6/6/26. Surveyor compared the actual nursing schedule with the nursing staff posting and noted the following discrepancies:On 5/3/26 the evening shift nursing schedule has 8 CNAs and the nursing staff posting documented 9 CNAs.On 5/7/26 the evening shift nursing schedule has 8 CNAs and the nurse staff posting documented 9 CNAs.On 5/9/26 the evening shift nursing schedule has 9 CNAs and the nurse staff posting documents 8 CNAs. The night shift nursing schedule has 6 CNAs and the nurse staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-03-26 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not ensure nurse staffing data to include the date, resident census, and the total actual hours worked by Registered Nurses, Licensed Practical Nurses, and Certified Nurse Aides, was posted on a daily basis. * The Facility did not update Nurse Staff Posting a document that was displayed in a visible location in the Facility. During weekend, there are no staff members responsible for changing out the nurse staffing posting until Monday morning when the facility receptionist returns to work. Nurse Staff Postings were not being displayed daily or maintained for the 3 months reviewed. This deficient practice has the potential to affect all 82 residents currently residing in the Facility. Findings include: The facility policy, titled nurse staffing posting information dated 11/1/24, documents Policy: It is the policy of the facility to make sure staffing information readily available in a readable format to residents, staff, and visitors at any given time. Policy explanation and compliance guidelines: . 2. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$152,619 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $26,925 — penalty dated 2025-12-13
- $125,694 — penalty dated 2024-08-13
- Medicare payment denial — starting 2024-09-12 for 54 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 4.3 | -1.3 vs chain |
The other 58 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 58; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AL THREE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 25% | since 08/01/2019 |
| DAVIS, YEHOSHUA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 15% | since 02/01/2018 |
| WISCONSIN ACQUISITIONS LLC | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 08/01/2018 |
| MARKSTEIN, ISAAC | Individual | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 08/01/2018 |
| CAMEO REALTY LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 02/01/2018 |
| SCHWARTZ, MARK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2023 |
| BOHMAN, ANNETTE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2018 |
| RAMNANAN, KESHNI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2018 |
| KLEIN, JOSEPH | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/14/2025 |
| LICHTENSTEIN, SIMCHA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/14/2025 |
| LOWY, JOEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/12/2025 |
| MARKSTEIN, AARON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 08/11/2025 |
| MARKSTEIN, AVROHOM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/28/2025 |
| MARKSTEIN, MAYER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/22/2025 |
| PINES, ESTHER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 07/30/2025 |
| SILBER, NAFTALI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 08/11/2025 |
| STERN, ARYEH | Individual | ADP OF THE SNF | — | since 02/01/2018 |
CMS files one row per role, so the 25 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525504. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.