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King David Nursing And Rehabilitation Center

4204 Old Milford Mill Road, Baltimore, MD 21208 · For profit - Limited Liability company · 100 certified beds · (410) 486-1500 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (74) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • about 22% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
201 Milford Mill Rd Ste 105 · (410) 415-5190 · Call to confirm hours
Pharmacy
211 Reisterstown Rd · (410) 486-7468 · Call to confirm hours
Grocery
201 Reisterstown Rd · (410) 653-2000 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
401 Reisterstown Rd · (443) 660-9325

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased26.8%20.4%15.4%worse
Long-stay residents who lose too much weight9.2%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms51.6%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.0%2.4%3.3%better
Long-stay residents whose ability to walk worsened13.6%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.1%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.6%95.3%typical
Long-stay residents with pressure ulcers5.7%5.9%4.7%worse
Long-stay residents with worsening bladder/bowel control29.1%25.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.1%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine99.4%80.6%79.4%better
Short-stay residents rehospitalized after admission22.9%21.0%22.6%typical
Short-stay residents with an outpatient ER visit6.5%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.231.331.67worse
Long-stay outpatient ER visits per 1,000 resident days1.561.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 294 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.3%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
73.4%U.S. median 56.6%
Met the expected recovery
0.53U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 73.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 124 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.3%CMS range 51.3–63.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.6–13.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge73.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.5%CMS range 6.8–12.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.581.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.40
Aide hours/ resident / day
3.60
Total nurse hours/ resident / day
0.27
RN hoursweekends
50.5%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 103.0 residents a day — about 103% occupied, or roughly -3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.40 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 3.75 on weekdays — 14% thinner on weekends. RN hours go from 0.36 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-04-21)
24
at the previous standard inspection (2021-04-30)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

74 citations, most serious first. The 10 most serious are shown; the remaining 64 are one tap away and print in full.

  • Potential for harm · D2026-06-17 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Geriatric Nursing Assistant (GNA) personnel records and staff interviews, it was determined that the facility failed to provide documentation the yearly clinical performance evaluations/reviews occurred at least every 12 months for 3 (GNAs #8, #21, and #22) out of 6 GNA personnel records reviewed. Additionally, the facility failed to provide documentation of the annual mandatory 12-hour clinical education training for 3 (GNA #8, #21, #22) out of 6 GNA personnel files reviewed during an annual survey. The findings include:On 06/17/2026 between 12:42 PM and 1:34 PM the surveyor reviewed the employee HR files and found at least three GNA employees who did not have copies of their annual performance evaluations and or 12- hour annual clinical competency training in their HR folders.-The surveyor reviewed the human resources file for GNA #8 with a hire date of 10/04/2021, no documentation of annual performance evaluations was found since date of hire. Additionally, the last 12-hour annual clinical competency training was as of 04/09/2025.-The surveyor reviewed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, reviews of a closed clinical record and administrative records, and staff interviews, it was determined that the facility nursing staff failed to follow the physician's order for specific pulse and blood pressure parameters before administering cardiac medications. This was evident for 1 (Resident #7) of 7 residents reviewed during a complaint survey. The findings include: Review of Resident #7's closed clinical record on 04/22/26 revealed that Resident #7 was admitted to the facility on [DATE] with diagnoses that include a stroke, left eye blindness, and Alzheimer's type dementia. Resident #7 and had been deemed incapable of making all medical decisions by 2 attending physician on 12/11/25 and 12/12/25. Further review of Resident #7's closed clinical record on 04/2/26 revealed a physician's order dated 12/17/2025 at 5 pm instructing the nursing staff to administer the medication, Nifedipine, 60 milligrams (mg), extended release, orally, every 24 hours, at bedtime (9 pm) for hypertension.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview, it was determined that the facility failed to provide supervision during a medication pass to ensure the medication was taken by the resident and remove the medication when it was refused. This was observed for 1 (Resident #6) of 7 residents reviewed during a complaint survey. The findings include: During a tour of the facility on 04/23/26 at 5:15 pm, observation revealed 3 small round orange pills located in a medication administration cup on Resident #6's bedside table. Resident #6 was seated in the wheelchair which was next to Resident #6's bed and behind the bedside table. A staff member was observed assisting Resident #6 with the meal tray. After greeting, Resident #6 was asked if the medication sitting on the bedside table was their medication. Resident #6 stated that the medication was their blood pressure pills from this morning and that he/she refused to take the medication. Resident #6 stated that he/she documents every blood pressure the nursing staff obtain before the nurse would administer the medication.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, it was determined that staff failed to provide dietary services in a safe and sanitary environment. This deficient practice was evident during observations in the kitchen and the Nourishment Room on Sudbrook unit during the complaint survey. The findings include: 1. On 02/18/26 at 8:32 am during observation rounds on the unit Sudbrook, while in the Nourishment Room the surveyor observed an opened container of Amish Style Potato Salad and [NAME] Honey Uncured Ham. Both were dated 01/26/26. Vanilla ice cream was observed spilled in the freezer, and there were multiple spills in the refrigerator, and two unlabeled and undated small containers of applesauce. On 02/20/26 at 10:06 am during an interview with LPN Unit Manager #5 the surveyor asked what department was responsible for monitoring the refrigerator temperatures, keeping the refrigerator clean, and ensuring the food was dated and labeled. LPN Unit Manager #5 verbalized the environmental services department was responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility staff failed to ensure the waste refuse containers were closed and not overflowing with waste. This deficient practice was evidenced in 4 of 4 waste containers observed on the facility's property during the complaint survey.The findings include:On 02/24/26 at 1:28 pm while in the dining room located on Mount [NAME], the surveyor lifted the shade on the second window and observed 4 large waste containers. The top lid of waste container #8320 was opened and large bags of rubbish were exposed at the top. Also, a clear white bag was hanging off the left side of the waste container. The left sliding door of the waste container #8319 was opened and a clear waste bag was hanging out the side. The top lid of waste container #8213 was opened with brown boxes and waste bags exposed. The lid to waste container #8148 was opened with clear waste bags exposed and hanging over the front of the large waste container. There was waste on the ground on both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview it was determined that the facility staff failed to maintain the building in a safe, comfortable, homelike environment. This deficient practice was discovered during the complaint survey. The findings include: 1. On 02/18/26 at 8:30 am during observation rounds, the surveyor entered the Nourishment Room and observed damaged drywall on two walls. The surveyor opened the cabinet and the door flung open as the bottom hinge was broken. The cabinet under the sink was had water damage and there was a hole in the bottom of the cabinet. On 02/18/26 at 8:35 am the surveyor observed an electric outlet with two red wires and two black uncapped wires hanging out of an electrical box in the shower room on Sudbrook. On 02/18/26 at 8:36 am while in the supply room located on Sudbrook, the surveyor observed a package of clear cups, a blue basket, and plumbing tools and parts on a blanket under the sink. On 02/18/26 at 8:46 am the surveyor observed a broken soap dispenser in the shower room on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of an investigation and interviews it was determined that the facility staff failed to ensure a resident was free from verbal abuse This deficient practice was evidenced in 1 (#1) of 3 investigations reviewed for an allegation of abuse during the complaint survey.The findings include:On 02/18/26 at 11:44 am a review of the facility's self-report investigation concerning an allegation of verbal abuse towards Resident #1 revealed the alleged incident occurred on 10/02/25 during the 3:00 pm - 11:00 pm shift. On 10/05/25 during 7:00 am - 7:00 pm Resident #1 reported to Licensed Practical Nurse (LPN) Unit Manager #5 that Geriatric Nursing Assistant (GNA) #13 told them to shut up. The incident was reported at the end of the shift. GNA #13 was working during the time the incident was reported but was assigned to a different unit where Resident #1 was located. The alleged perpetrator was allowed to complete the shift.A disciplinary notice was completed on 10/05/25, the explanation of the infraction was incorrect. The form indicated GNA #13 was suspended and worked the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to develop and implement abuse policies and procedures. This was evident for 1 of 3 abuse policies reviewed. The findings include:On 2/24/26 at 1200 PM a review of the facility's Abuse, Neglect, and Exploitation policy revealed it was implemented on 2/2015 and reviewed/revised on 11/2023. Section IV. Identification of Abuse, Neglect, and Exploitation #1 read that it was considered an abuse allegation when reported by a resident, staff, or family. Section V. Investigation of Alleged Abuse, Neglect, and Exploitation, letter A read that an immediate investigation was warranted when there was suspicion of abuse, VI. Protection of the Resident letter D read that room or staffing changes were to be made, if necessary to protect the resident (s) from the alleged perpetrator. Section VII. Reporting/Response, letter A read the facility would have written procedures that included: 1. reporting of all alleged violations to the Administrator, state agency, adult protective services, and all other required agencies.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and review of the facility's investigation and interview it was determined that the facility staff failed to report allegations of abuse within the required timeframe. This deficient practice was evidenced in 2 (Residents #3, #5) of 5 residents reviewed for abuse allegations. The findings include: 1. On 2/24/26 at 1200 PM a review of the facility's Abuse, Neglect, and Exploitation policy revealed it was implemented on 2/2015 and reviewed/revised on 11/2023. Section IV. Identification of Abuse, Neglect, and Exploitation #1 read that it was considered an abuse allegation when reported by a resident, staff, or family. Section VII. Reporting/Response, letter A read the facility would have written procedures that included: 1. reporting of all alleged violations to the Administrator, state agency, adult protective services, and all other required agencies. 1a. immediately, but no later than 2 hours after the allegation is made. On 2/24/26 at 10:00 AM a review of the facility's investigation file for the facility reported incident #272552 revealed an initial report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of the facility's investigations and interviews it was determined that the facility staff failed to complete thorough investigations of incidents reported to the state agency and failed to ensure that residents were safe by allowing an alleged abuser to continue to work with vulnerable residents. This deficient practice was evidenced in 2 (Residents #1 and #3) of 3 facility reported incident investigations reviewed during the complaint survey.The findings include: 1. On 02/20/26 at 10:53 am during an interview with Director of Nursing (DON)#2 the surveyor asked, how did they find out about the allegation of abuse concerning Resident #1 for the incident that occurred on 10/02/25 during the 3:00 pm – 11:00 pm shift and was reported by the resident to staff on 10/05/25 during 7:00 am – 7:00 pm shift. DON #2 verbalized receiving a phone call from the supervisor. After receiving the phone call, the allegation was reported to Administrator #1 and he/she came to the facility to start the investigation. Interviews were conducted of the staff and residents. That same day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 64 citations
  • Potential for harm · D2026-02-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews it was determined that the facility staff failed to clarify a physician's order, failed to follow a physician's order, and failed to ensure a resident received their medication as ordered. This deficient practice was evidenced in 1 (#9) of 5 medical records reviewed during the complaint survey.The findings include:1. On 02/25/26 at 11:38 am a review of Resident #9's electronic health record (EHR) revealed a change in condition note was written on 12/23/25 at 1:38 pm indicating the resident was diagnosed with Influenza A. An order was written on 12/23/2025 1:27 pm for Tamiflu Oral Capsule 30 MG Give 1 capsule by mouth two times a day (BID) for Flu for 5 Days; the order was discontinued on 12/23/2025 10:51 pm. The resident never received the medication. The surveyor received a note indicating the physician was made aware on 12/23/25 at 10:50 pm. Another order was written on 12/23/25 at 10:51 pm Tamiflu 30 MG Give 1 capsule by mouth two times a day for Flu for 5 Days. According…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On the review of the electronic health record and interview it was determined that the facility staff failed to document when a resident received activities of daily living (ADL) assistance. This deficient practice was evidenced in 1 (#6) of 5 resident records reviewed during the complaint survey.The findings include:On 02/25/26 at 8:39 am a review of Resident #6 ADL tasks for the months of December 2025 and January 2026 revealed there were multiple GNA tasks that were not completed during both months. On 12/24 & 12/25/25 (11 pm - 7 am), 12/26/25 (7am- 3 pm), and 12/31/25 (11 pm - 7am) there was no documentation to verify if the resident received personal hygiene care. On 12/24 & 12/25/25 (11 pm - 7am) 12/26/25, (7am-3pm), and 12/31/25 (11pm-7am) there is no documentation to verify the resident was turned and repositioned. On 01/03/26 (3pm-11pm) there was no documentation to verify the resident was turned and repositioned. On 01/03, 01/11, 01/18 during 11pm - 7am shift there was no documentation to verify if the resident was bathed. There was no documentation on 01/03, 01/11, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility staff failed to maintain infection control practices. This deficient practice was discovered during three observations of linen carts and shower rooms during the complaint survey.The findings include:On 02/18/26 at 8:31 am during observation rounds the surveyor observed a linen cart outside of room [ROOM NUMBER] with a tube of cream, shower gel, a fan, and a bag of wash cloths on top on the linen cart.On 02/18/26 at 8:43 am the surveyor observed an uncovered linen cart outside of room [ROOM NUMBER].On 02/20/26 at 10:25 am the surveyor made Unit Manager #5 aware of the uncovered linen cart and the linen cart with items on top. LPN Unit Manager #5 verbalized the linen cart should have been covered and the items should not have been on top of the linen cart.On 02/20/26 at 10:30 am while in the shower room on Sudbrook with LPN Unit Manager #5 the surveyor observed a used washcloth on the grab bar in the shower stall and two used washcloths and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined the facility staff failed to make prompt efforts to resolve grievances and keep the resident/representative appropriately apprised of progress toward resolution. This was evident for 1 (#8) of 6 residents reviewed for neglect.The findings include:A complaint involving Resident #8, and Resident #8's medical record were reviewed on 9/15/25 at 11:44 AM.Resident #8 was evaluated by 2 physicians on 3/31/25 and certified to lack mental capacity to make informed medical decisions. The residents' children became his/her surrogate decision makers.The complaint indicated that on the evening of 6/4/25, one of Resident #8's children was concerned that the Residents' condition was deteriorating. They asked Staff #12 a Licensed Practical Nurse (LPN) to call an ambulance. They reported that Staff #12 refused, told them to make the call themselves, argued with the family and failed to check on the resident following their request. The complaint also indicated that an email was sent to the facility's management team and Social Worker that night…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined the facility staff failed to report an allegation of neglect to the State Survey Agency. This was evident for 1 (#8) of 6 residents reviewed for neglect.The findings include:Resident #8's medical record and a complaint involving Resident #8, were reviewed on 9/15/25 at 11:44 AM.The complaint indicated that on the evening of 6/4/25, Resident #8's family members were concerned that the Residents' condition was deteriorating. They asked Staff #12 a Licensed Practical Nurse (LPN) to call an ambulance. The complaint indicated that Staff #12 refused, told them to call 911 themselves, argued with the family and failed to check on the resident following the request to call 911. The complainant also indicated s/he sent an email to the facility's management team and Social Worker later the same night. Review of the email revealed it was sent by Resident #8's family member on 6/5/25 at 4:18 AM to the Director of Rehab as well as Staff #6, the Social Work Director. Staff #6 forwarded the email to the Administrator on 6/5/25 at 12:12 PM.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with resident and facility staff, it was determined that the facility failed to put interventions in place to prevent the future occurrence of abuse and neglect allegations. This was evident during the review of 2 of 2 allegations of abuse reported by Resident #2.The findings include:1. Medical record review of Resident # 2 on 9/16/25 at 10:30 AM revealed allegations of abuse that occurred during the rendering of activities of daily living (ADL) that was being provided to Resident #2 on 8/23/25 and then again on 9/7/25. Resident #2 first made allegations that his/her rights were violated on 8/23/25 when s/he reported that staff changed and dressed him/her without permission. Resident #2 even stated that s/he had told the staff 'No', but they continued to change his/her shirt anyway. Resident #2 alleged that s/he was held down by the wrists and made to change his/her shirt.Resident #2 was interviewed on 9/16/25 at 12:15 PM regarding what occurred on the night of 8/23/25. S/he stated that his/her regular GNA was not scheduled, and another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview with staff it was determined that upon resident admission to the facility the physician failed to address a hospital discharge plan to provide CPAP (Continuous Positive Airway Pressure) at night and to wean a resident off supplemental oxygen. This was evident for 1 (#8) of 8 residents reviewed for Quality of Care.The findings include:Resident #8's medical record was reviewed on 9/15/25 at 11:44 AM. The resident was admitted to the facility from the hospital on 3/28/25. Their diagnoses included but were not limited to Obstructive Sleep Apnea and acute respiratory failure with hypercapnia (excessive carbon dioxide in the blood).The hospital Discharge summary dated [DATE] reflected post discharge plans which included but were not limited to: continue to wean off O2 (oxygen) continue with supplemental O2 in the meanwhile Continue with CPAP at night.A CPAP (Continuous Positive Airway Pressure) machine delivers a steady stream of air through a mask to keep the users airway open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined the facility failed to develop and implement a comprehensive person-centered plan to meet the residents' needs. This was evident for 1 (#8) of 8 residents reviewed for Quality of Care.The findings include: Oxygen weaning involves the gradual reduction of supplemental oxygen to determine a patient's ability to maintain adequate oxygen saturation on room air. A common approach includes decreasing oxygen flow rates in small increments, observing for symptoms and SpO2 (blood oxygen saturation level) at rest and during activity and ensuring the patient can sustain the target SpO2.A CPAP (Continuous Positive Airway Pressure) machine is a common treatment for sleep apnea, delivering a steady stream of air through a mask to keep the patients airway open during sleep and prevent pauses in breathing.Resident #8's medical record was reviewed on 9/15/25 at 11:44 AM. The resident was admitted to the facility from the hospital on 3/28/25. Their diagnoses included but were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with resident and facility staff, it was determined that the facility failed to revise a care plan related to a resident's specific identified and individualized needs. This was evident during the review of 1 of 3 (Resident #2) resident care plans reviewed for facility self-reports.The findings include:Medical record review of Resident # 2 on 9/16/25 at 10:30 AM revealed multiple comorbidities including concerns with chronic pain, mood and adjustment disorder, cancer and a history of respiratory failure. Resident #2 also recently had 2 allegations of abuse reported to the facility regarding treatment during ADL care.A review of Resident #2's care plans on 9/16/25 revealed care plans initiated on admission in 2024 for said medical diagnosis' including shortness of breath with interventions for example to include proper positioning.However, the care plans related to Resident #'2's mental health, mood disorder and depression, initiated 2/5/24 and 10/29/24 respectively state to administer medications, see a psychiatrist/behavioral health and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined the facility staff failed to ensure hospital discharge treatment plans for supplemental oxygen weaning and CPAP use were implemented upon the residents' admission to the facility and failed to have an effective process to wean residents off supplemental oxygen. This was evident for 1(#8) of 8 residents reviewed for Quality of Care.The findings include:Resident #8's medical record was reviewed on 9/15/25 at 11:44 AM. The resident was admitted to the facility from the hospital on 3/28/25. Their diagnoses included but were not limited to Obstructive Sleep Apnea and acute respiratory failure with hypercapnia (excessive carbon dioxide in the blood). The hospital Discharge summary dated [DATE] included post discharge plans which included but were not limited to: continue to wean off O2 (oxygen) continue with supplemental O2 in the meanwhile continue with CPAP at night. Oxygen weaning involves the gradual reduction of supplemental oxygen to determine a patient's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-18 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure bed rails were securely affixed to the bed frame to limit entrapment zones. This was evident for 1 (#1) of 1 resident reviewed for Physical Environment.The findings include:An observation of Resident #1's room was made on 9/12/25 at 9:00 AM. 1/4 bed rails were located on both sides of the bed near the head of the bed. The rails were not firmly affixed to the frame, were loose and easily tilted away from the mattress creating a gap approximately 4-5 inches wide between the mattress and the rail. The bed was observed again on 9/15/25 at 9:33 AM, the rails remained loose.On 9/15/25 at 11:15 AM the Administrator was asked to provide the facility's bed rail inspection logs for the past 6 months. He indicated that an inspection was in progress and was asked to provide documentation of the current inspection as well.At approximately 12:00 PM the Administrator provided 1 bed rail audit dated 9/26/24 and indicated that the facility completed bed rail safety audits yearly. He did not provide evidence of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined that the facility failed to provide a resident with a reasonable accommodation of need. This was found evident of 3 out of the 4 observations made in Resident #1's room. The findings include: On 4/10/25 at 11:42 AM, the surveyor interviewed Resident #1. During the interview Resident #1 stated that his/her clock was not working and that the time had been off for some time. He/She further stated that he/she had asked a staff member to fix it but they had not fixed it yet. On 4/11/25 at 12:48 PM, the surveyor observed Resident #1's clock not working again. The surveyor asked the Nursing Home Administrator (NHA), who was in the hallway, to observe the clock not working. The NHA stated that he would have the clock fixed. On 4/14/25 at 12:17 PM, the surveyor observed Resident #1's clock. Again, the clock was not working. The surveyor informed the Director of Nursing (DON) about the Resident #1's clock not working. The DON stopped the Maintenance Director in the hall and informed him about the clock. The Maintenance Director stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, it was determined the facility staff failed to provide housekeeping and maintenance services necessary to maintain a safe, clean, comfortable and homelike environment. This was evident for 2 ([NAME] view and [NAME]) of 4 units observed during the annual survey. The findings include: 1a) On 4/10/25 at 9:36 AM, the surveyor observed crumbs, debris, and mouse dropping along the back corner wall for Resident #68's room located on the [NAME] View Unit. On 4/11/25 at 12:31 PM, the surveyor interviewed the Nursing Home Administrator (NHA). The surveyor asked if housekeeping had cleaned the resident's room yet. He stated he believed so. Next the surveyor escorted the NHA to Resident #23's room. The NHA observed the crumbs, debris, and mouse droppings that the surveyor observed the day before. The NHA stated he would have the room cleaned up immediately. 1b) On 4/10/25 at 11:25 AM, the surveyor observed room [ROOM NUMBER] in the [NAME] Unit and noted a rectangular cardboard like plank…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews, it was determined the facility failed to notify the Ombudsman of resident's transfers. This was found evident of 3 (Resident #4 #16 & #96) of 3 residents reviewed for hospitalization during the survey. The findings include: 1a) On 4/11/25 at 8:11 AM, the surveyor reviewed Resident #4's medical record. The review revealed that Resident #4 had a change in condition on 1/12/25 and was sent to the hospital. On 4/15/25 at 12:21 PM, the surveyor asked the Nursing Home Administrator (NHA) for records to demonstrate that the Ombudsman was notified of Resident #4's transfer. On 4/17/25 at 8 AM, the surveyor conducted a follow-up interview with the NHA. During the interview the NHA confirmed that there was no notification made to the Ombudsman for Resident #4's transfer. 2a) On 4/14/25 at 9:27 AM, a review of Resident #16 and #96's chart was conducted. Resident #16 was transferred to the hospital on [DATE] and 12/24/24. Resident #96 was transferred to the hospital on 3/13/25. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, it was determined that the facility failed to comprehensively assess a resident who has had a significant change in status using the CMS-specified Resident Assessment Instrument (RAI) process and weight change. This was evident for 2 (Resident #101 and #16) out of 55 residents reviewed for change of condition. The findings include: The Resident Assessment Instrument (RAI) helps nursing home staff in gathering definitive information on a resident's strengths and needs, which must be addressed in an individualized care plan. 1a) Review of Resident #101's medical record on 4/11/25 at 8:45 AM revealed that Resident #101 had two significant functional changes: significant weight loss and a decrease in functional feeding ability from independent to dependent. Continued review of Resident #101's medical record on 4/11/25 at 9:30 AM revealed the MDS record showed no significant changes in the resident's functional ability at any time during the resident's stay. MINIMUM DATA SET The MDS is a federally mandated assessment tool used by nursing home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews it was determined that the facility failed to ensure that a resident received treatment to promote healing of a pressure ulcer. This was found evident in 1 (Resident #4) out of 2 Residents reviewed for pressure ulcers. The findings include: On 4/15/25 at 9:34 AM, the surveyor reviewed Resident #4 ' s medical record. The review revealed that Resident #4 had two, Stage 4 pressure ulcers. (Stage 4 being the most severe type of pressure ulcer, characterized by full-thickness skin and tissue loss, with exposed or fascia, muscle, tendon, ligament, cartilage, or bone) One to the right hip and the other in the sacral area. Next the surveyor reviewed a wound note written by the in-house wound consult physician Staff #13 dated 4/7/25. The note described that a debridement (procedure to remove dead, damaged, or infected tissue from a wound to promote healing) was completed to the sacral wound. The note ends with treatment goals and treatment recommendations: The sacral wound to be cleansed with 0.5% of Dakin solution and given the change of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, medical record review and interviews it was determined that the facility failed to 1) ensure that a resident's room was free from hazards and 2) adequately monitor a resident with known behaviors. This was found evident for 1 (Resident #68) out of 3 residents reviewed for accidents and 1 (Resident #23) out of 3 Residents reviewed for behaviors. The findings include: 1) On 4/10/25 at 9:36 AM, the surveyor observed Resident #68 ' s bed plugged into an outlet on the other side of the room. On further observation a power-strip was plugged into the second plug and was resting on the floor. An extension cord was then plugged into the power strip. Next the surveyor interviewed Resident #68. During the interview the Resident #68 stated that approximately 4 months ago the outlet on his/her side of the room blew and that he/she had not been able to use the outlet since. Resident #68 stated that currently his/her roommate was in the hospital so he/she could use the outlet, however he/she needed the extension cord to plug charging cords into. On 4/11/25 at 12:31 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the physician failed to document a note addressing a resident's significant weight loss. This was evident for 1 out of 2 residents reviewed for nutrition. The findings include: On 4/11/25 at 9:18 AM, Resident #16's weights were reviewed. On 10/11/2024, the resident weighed 135.8 lbs. On 04/02/2025, the resident weighed 109 pounds which is a 19.73 % loss over 6 months. On 4/14/25 at 10:21 AM, a review of Resident #16's progress notes was conducted. A Dietitian progress note dated 10/29/2024 at 10:59 AM, stated Resident #16 had a new weekly weight on 10/25/24 of 125.4 pounds with a Body Mass Index of 22.2. The dietician stated that the weight loss was significant and documented that the interdisciplinary team, Medical Director, and Resident Representative was made aware of the significant weight loss. On 4/14/25 at 10:28 AM, a review of Resident #16's physician notes was conducted. There were no physician's notes in Resident #16's chart that addressed the resident's weight loss from 10/25/24. On 4/14/25 at 11:00 AM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, and interviews from resident and staff, it was determined that the facility failed to ensure medications were administered to a resident as ordered. This was evident for Resident #62 in 2 out of the 4 months reviewed for Metformin administrations. The findings include: On 4/10/25 at 1:53 PM the surveyor conducted an interview with Resident #62. During the interview Resident #62 stated that on several occasions he/she was not provided his/her prescribed metformin (a medication used to treat type 2 diabetes) due to the facility running out. On 4/16/25 at 1:16 PM, the surveyor reviewed Resident #62 ' s Medication Administration Records (MAR) in 2025. The review revealed that on Resident #62 ' s February MAR, the medication metformin was marked 9 on 2/11/25 and 2/12/25 and on the March MAR, metformin was marked 9 on 3/14/25, 3/15/25, and 3/16/25. The code for 9 was, see progress notes. The surveyor asked the Director of Nursing (DON) for the corresponding progress notes for the dates marked as 9. On 4/16/25 at 1:59 PM, the surveyor conducted a follow-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews it was determined that the facility failed to have an effective pest control program. This was found evident in one room on the [NAME] View Unit. The findings include: On 4/10/25 at 9:36 AM, the surveyor observed crumbs, debris, and mouse dropping along the back corner wall for Resident #68's room. On 4/11/25 at 12:31 PM, the surveyor took the NHA to Resident # 68's room. The NHA observed the crumbs, debris, and mouse droppings that the surveyor observed the day before. The NHA stated he would have the room cleaned up immediately. The surveyor requested pest management documentation. Next the surveyor reviewed the pest problem log book for the [NAME] View unit. The log book revealed that Resident #68's room was reported to have mice concerns in September of 2024 and treated. On 4/15/25 the surveyor reviewed the treatment invoices for the pest management company that serviced the facility for 2025. The treatments were described at weekly service to inspect and treat for mice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview it was determined that the facility failed to inform and give written notice for the reason for a room change to a Resident's Representative (RP). This occurred on 3 out of 3 bed reassignments made for Resident #23. The findings include: On 4/17/25 at 12:54 PM, the surveyor reviewed Resident #23's room census. The review revealed that on 10/16/23, 10/15/25 and 1/28/25 Resident #23 was relocated to a different bed assignment. On 4/17/25 at 2:32 PM, the surveyor requested from the Nursing Home Administrator (NHA) the written notice with reason for room change for Resident #23. On 4/18/25 at 8:41 AM, the surveyor conducted an interview with the NHA. During the interview the NHA stated that when a resident bed assignment is going to change the resident or the RP is told about the room change. However, confirmed that there was no documentation to validate that Resident #23's RP was notified with the reason on any of the bed reassignments.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to protect a resident from abuse from another resident. This was found evident of 1 (Resident #47) out of 8 Residents reviewed for abuse allegations during an annual and complaint survey. The findings include: On 4/16/25 at 10:35 AM, the surveyor reviewed a complaint. The complainant alleged that Resident #23 was witnessed sexually harassing his/her roommate and nothing was being done about it. On 4/17/25 at 2:13 PM, the surveyor reviewed Resident #23's medical record. The review revealed a progress note written by Licensed Practical Nurse (LPN) #8 on 4/9/24 at 12:44 PM that stated, Resident was observed as touching and exposing his/her private part and was also inviting the roommate to participate on it with him/her. A care plan was initiated on 4/10/24 that stated Resident #23 has a behavior problem related to sexual inappropriateness with a female staff. One of the interventions listed was, intervene as necessary to protect the rights and safety of others. Another was, remove from the situation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a complaint, medical record review and interviews with a resident and staff, it was determined the facility staff failed to report an allegation of abuse to the regulator agencies and Office of Health Care Quality (OHCQ). This was found evident in 1 (Resident #47) out of 8 residents reviewed for abuse. The findings include: On 4/16/25 at 10:35 AM, the surveyor reviewed a complaint. The complainant alleged that Resident #23 was witnessed sexually harassing his/her roommate and nothing was being done about it. On 4/17/25 at 12:43 PM, the surveyor interviewed the Nursing Home Administrator (NHA). During the interview the NHA confirmed that the facility did not have any investigation in regard to Resident #23. On 4/17/25 at 2:13 PM, the surveyor reviewed Resident #23's medical record. The review revealed a progress note written by Licensed Practical Nurse (LPN) #8 on 4/9/24 at 12:44 PM that stated, the Resident was observed as touching and exposing his/her private part and was also inviting the roommate to participate on it with him/her. On further review a progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a complaint, review of facility investigations, record review, and interviews it was determined that the facility failed to: 1) prevent potential abuse after a documented incident occurred and 2) failed to complete a thorough investigation and maintain the records of their investigation. This was found evident of 1 (Resident #47) out of 8 residents reviewed for abuse and 1 (Resident #68) out of 9 residents reviewed in facility reported incidents. The findings include: 1a) On 4/16/25 at 10:35 AM, the surveyor reviewed a complaint. The complainant alleged that Resident #23 was witnessed sexually harassing his/her roommate and nothing was being done about it. On 4/17/25 at 2:13 PM, the surveyor reviewed Resident #23's medical record. The review revealed a progress note written by Licensed Practical Nurse (LPN) #8 on 4/9/24 at 12:44 PM that stated, the Resident was observed as touching and exposing his/her private part and was also inviting the roommate to participate on it with him/her. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to accurately document medical information in a resident's medical record and in accordance with acceptable professional standards and practices by keeping complete documentation. This was evident for 2 (Resident #104 and #23) out of 57 residents reviewed during a facility's complaint survey. The findings include: 1a) Surveyor review of Resident #104's medical record on 4/15/25 at 11:00 AM revealed the facility nursing staff failed to document Activities of Daily Living (ADL) care for the resident on 11/10/24 after 7:00 AM. The documentation stated that the resident was not available for nursing staff to provide adl care. Continued review of the resident's medical record on 4/15/25 at 11:30am revealed that the resident was in the facility all day on 11/10/24. Surveyor interview of the administrator on 4/17/25 at 8:30 AM confirmed that the resident was in the facility on 11/10/24 and the Administrator was also unable to explain why the nursing staff failed to document adl care after 7:00 AM on 11/10/24. 2a) On 4/18/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation throughout the annual recertification survey it was determined that the facility staff failed to maintain a sanitary, orderly, and comfortable interior in four locations: Resident #211's room, the dining room, Resident #3's oxygen concentrator, and the facility's parking lot. The findings include: On 4/22/2021 at 9:22 AM a gap was observed between room [ROOM NUMBER]'s air conditioning unit and the surrounding wall. On 4/22/2021 at 10:00 AM the dining room revealed the two right-most windows was had holes in the screens. On 4/23/2021 at 8:11 AM observation of Resident #3's oxygen concentrator revealed the presence of small, brown liquid stains. Further observations of the resident's oxygen concentrator on the following dates and times: 4/16/2021 at 1:14 PM, 4/27/2021 at 8:32 AM and 12:30 PM, 4/28/2021 at 8:15 AM, 4/29/2021 at 8:40 AM, and 4/30/2021 at 8:15 AM confirmed the presence of the same brown stain observed on 4/23/2021. On 4/29/2021 at 2:00 PM, over one dozen discarded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-30 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and staff interview it was determined that the facility staff failed to prevent unplanned weight loss for 1 out of the 45 residents that were part of the survey sample (Resident #21) and failed to promptly address a significant weight loss for 1 of 45 residentw that were reviewed as a part of the survey sample (Resident #39). The findings are: 1. On 4/22/21 a review of Resident #21's clinical record revealed that the resident weighed 138.4 pounds on 2/24/21. On 4/15/21 Resident #21 weighed 108.4 pounds. This represents a 21.68% loss in weight. On 4/22/21 at 8:45 AM surveyor observed that Resident #21's breakfast tray was untouched. The food was undisturbed and the silverware had no food debris on it. The Geriatric Nursing Assistant (GNA) documented that the resident ate 26-50% of the meal. On 4/26/21 at 8:14 AM Resident #21's food tray had all of the menu items on the tray. The food was undisturbed and the silverware was clean. At 9:24 AM the tray was observed to have been removed. A muffin and two cookies were left on Resident #21's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, clinical record review, and staff interview it was determined that the facility's staff failed to adequately monitor oxygen use for 1 of 48 residents in the survey sample Resident #383). The findings include: A review of Resident #383's clinical record revealed that the resident had an order to apply oxygen at 2 LPM [liters per minute] via NC [nasal cannula] continuous for COPD [Chronic obstructed pulmonary disease]. Resident #383 was observed on 4/22/21 at 11:34 AM. The resident did not have the nasal cannula for the oxygen placed in the nose as appropriate. The cannula was in the resident's lap. This surveyor observed the resident on 4/26/21 at 8:20 AM. The nasal cannula was not in the resident's nose. Upon return at 1:14 PM the nasal cannula was not in the resident's nose. The Resident's oxygen concentrator was covered in plastic. The resident was observed on 4/27/21 at 8:32 AM and 12:30 PM to not having the nasal cannula place in the nose.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-30 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and interview with resident and staff it was determined that the facility failed to initiate a pain regimen timely for a resident with reported and verbalized pain. This was evident for 1 of 5 residents reviewed for pressure ulcers (#47) The findings include: Review of the medical record on 4/23/2021 at 12:39 PM, Resident #47 was noted with a stage 3 pressure area on his/her genital area. Medical record review of Resident #47 at 7:40 AM revealed an order for Tylenol as needed for pain. Surveyor observed wound care for Resident #47 on 4/26/2021 at 11:23 AM. Resident #47 yelled out in pain and reported that when his/her genital area is touched it caused discomfort. A change in condition nursing note completed on 4/26/2021 at 12:15 PM documented that the resident's primary physician was notified of the observation that morning. The resident was interviewed and stated that it only hurts when they touch it. The physician decided because the area did not appear infected no new medications were ordered. Review of the medical record on 4/27/2021…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-30 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview it was determined that the facility staff failed to ensure staffing information was posted in clear, readable, and complete manner. This was evident for 1 out of 3 shifts. The findings are: On 4/22/21 at approximately 8:55 a.m. observation revealed the nursing staff's information was posted on a letter sized piece of paper on the counter of each nursing station. The posted information was not accessible to visitors because the visitor would have to visit each nursing station to obtain then required information. The Director of Nursing (DON) was interviewed on 4/30/21 at 11:33 AM. The findings were discussed. 04/30/21 a review of the staffing sheets revealed that the [NAME] staffing sheets did not match hours the facility indicated they paid staff. The facility posted one nurse worked on the staffing sheet, but other records indicate two nurses were paid to work. They posted that they had two Geriatric Nursing Assistants (GNA) working but they claimed they paid for 1.5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews it was determined that the facility failed to 1) Ensure medications requiring refrigeration were stored safely 2) Ensure medications were stored and labeled properly 3) Ensure expired medications were properly disposed and; 4) Ensure medications were kept in secured locations. This was found to be evident in 1 out of 2 medication storage rooms, 4 out of 4 medication carts and 2 out of 2 treatment carts during observation of medication storage and labeling and has the potential to affect all residents. The findings include: 1. On 04/23/2021 at 12:05 PM the surveyor and RN #6 (unit manager) conducted an observation of the locked medication storage room and locked medication cart located on the Mt. [NAME] nursing unit. On 04/23/2021 at 12:06 PM, during the observation of the medication storage room, the surveyor observed the medication refrigerator thermostat temperature at 49 degrees Fahrenheit. The Mt. [NAME] Temperature Log dated 04/19/21, 04/20/21, 04/21/21,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined the facility staff failed to provide the most practical dignified existence for 4 of 45 for resident's reviewed during the survey by: 1) Entering Resident #36's room without knocking and waiting for an invitation to open the door; 2) Allowing Resident #44 to wait a minimum of 12 minutes after the resident's roommate was served prior to serving Resident #44; 3) Standing over (Resident #1) during assistance with a meal; providing care to Resident #36 in manner that did not provide full privacy for the resident. This was evident for 4 of 4 residents selected for review of dignity, a total of 45 residents were reviewed during the survey. The findings include: 1. Surveyor observation of Resident #36 on 4/22/21 at 9:45 AM revealed Staff #14 entered Resident #36's room to collect the resident's breakfast tray; however, staff failed to knock on the resident's door, then wait for permission to enter the room. On 4/22/21 at 9:45 AM and interview with Staff #14 at that the employee was aware of the need to knock on resident's door and wait…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to notify the physician of a resident's ongoing refusal to take medication. This was evident for 1 of 45 residents selected for review during the survey process (Resident #333). The findings include: On 4/23/21 at 12:00 PM a review of Resident #333's, medical record revealed on 3/11/20 a physician ordered: Lopressor 50 milligrams, 1 tablet by mouth two (2) times a day, hold the medication for blood pressure less than 110/60 mm Hg or heart rate less than 60 beats per minute. Lopressor is a medication that lowers the blood pressure and heart rate. A continued review of Resident #333's medical record revealed that on 8/4/2020 a the physician ordered: Miralax powder, 17 grams by mouth once a day for the resident. Miralax is a laxative solution that increases the amount of water in the intestinal tract to stimulate bowel movements. Miralax is used as a laxative to treat occasional constipation or irregular bowel movements. On 4/23/21 a review of the Medication Administration Record (MAR) revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, it was determined that the facility staff failed to notify the residents or their responsible party in writing of the reason for a resident's transfer to the hospital (Residents #69). This was evident for 1 of 3 residents reviewed for hospitalization during the annual recertification survey. The findings include: 1. A review of Resident #69's medical revealed the resident was transferred to an acute care facility on 3/24/2021. There was no documentation found in the medical record to show the resident and or the resident's responsible party was given written notice of the reason for the resident's transfer in a language and manner that they understand. On 4/23/21 11:27 AM in an interview, the Director of Nursing was made aware there was no documentation found in Resident #69's medical records that the residents or the resident's responsible party was given written notice of the Resident's transfer in a language and manner they understand. This finding was confirmed by the Director of Nursing.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident record review and staff interview it was determined that the facility failed to conduct a comprehensive assessment within 14 days of a significant change for 1 of 48 residents reviewed during the complaint survey (Resident #66). The findings include: A significant change is a major decline or improvement in a resident's status that will not normally resolve itself without further intervention. Comprehensive Assessments provide insight to a resident's status and includes measurements such as vital signs and symptoms, medical history and physical examinations. On 4/22/2021 at 11:45 AM a review of Resident #66's medical record revealed a weight loss of 15.12% of the resident's body weight between 12/31/2020 to 4/2/2021. Generally, a 7.5% weight loss in a three (3) month period is considered significant. A review of the Facility's Policy for Weights, on 4/29/2021 at 11:49 AM, revealed the facility defines a 7.5% change over a three (3) month period as a significant change in a resident's weight. The policy also stated For significant weight gain or loss, the dietician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to initiate a care plan to address hearing impairment/bilateral hearing aids for Resident (#69). This was evident for 1 of 1 resident selected for care plan review during the annual survey process. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. The Long-Term Care Minimum Data Set (MDS) is a health status screening and assessment tool used for all residents of long-term care nursing facilities that are certified to participate in Medicare or Medicaid. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. A Care Area Assessment (CAA) are part of this process and provide the foundation upon which a resident's individual care plan is formulated. MDS assessments are completed for all residents in certified nursing homes, regardless of source of payment for the individual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and interview it was determined the facility staff failed to provide grooming and personal hygiene services (Resident #56 ). This is evident for 1 of 4 residents selected for review for ADL care during the annual survey process. The findings include: The Minimum Data Set (MDS) is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. The MDS 3.0 captures information about the residents' comorbidities, physical, psychological and psychosocial functioning in addition to any treatments (e.g., hospice care, oxygen therapy, chemotherapy, dialysis) or therapies (e.g., physical, occupational, speech, restorative nursing) received. Observation of Resident #56 on 4/25/21 at 12:45 AM revealed Resident #56 have elongated fingernails with brown-black matter under them. Interview with the resident at that time revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, and interview, it was determined the facility's staff failed to provide care for 3 of 45 residents in accordenance with professional standards of practice (Residents #2, #68, and #69). In regards to Resident #2, the faciliy failed to: 1) Administer medications to the resident as ordered, Administer the lesser pain medication based on the resident's stated level of pain, and Provide the resident with un-interrupted care. In regards to Resident #68, the facility failed to: 2) Document the outcome of finger sticks as ordered by the resident's physicians. In regards to Resident #69, the facility failed to: 3) Arrange routine pacemaker checks for the resident. The findings include: 1 A. The facility staff failed to administer medications as ordered by the physician. On 4/26/21 at 10:00 AM a review of Resident #2 revealed that on 8/25/20 a physician in conjunction with the a Dietician ordered: Enternal Bolus feeding, 237 cc, 1 can, Osmolite 1.5 Bolus feeding x 5 cans daily for the resident. Enteral feeding may mean nutrition taken through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined the facility staff failed to provide treatment/services to prevent potential pressure ulcer to (Resident #2). This is evident for 1 of 5 residents selected for review of pressure ulcers during the annual survey process and 1 of 45 residents selected for review during the annual survey. The findings include: A pressure ulcer also known as pressure sore or decubitus ulcer as any lesion caused by unrelieved pressure that results in damage to the underlying tissue. Observation of Resident #2 on 4/28/21 at 12:00 PM revealed the resident in bed. Further observation of the resident at that time revealed the residents upper thighs crossed and in a fixed position, knee to knee. Further observation revealed the facility staff failed to apply any items to separate the legs to prevent friction, moisture and the potential for breakdown. Although the resident's legs are fixed in a tight position; a pillow case, towel or folded sheet could be used to separate the resident's legs to relieve pressure from them and to absorb any moisture. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews the facility failed to ensure resident safety when the resident was transferred from the floor to bed. This was found to be evident for 1 out of 1 resident observed for transfer (resident #74). The findings include: The Minimal Data Set (MDS) is part of the Resident Assessment Instrument that was federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on these individualized needs, and that the care is provided as planned to meet the needs of each resident. On 04/29/2021 at 8:43 am Resident #74 was observed on the floor, unclothed, sitting upright on his/her buttocks approximately 18 inches from the foot of the bed in his/her assigned room. Surveyor observed Assistant Director of Nursing (ADON) #3, Translator/Social Worker #5, Unit Manager # 10,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, and interviews with facility staff it was determined the facility staff failed to provide support and security for indwelling urinary catheters. This was evident for 2 of 5 residents reviewed for indwelling urinary catheters during the annual survey (Residents #47 and #27). The findings include: 1. On 04/26/2021 a review of Resident #47's medical record revealed the presence of a urinary catheter related to neurogenic bladder (a urinary condition in people who lack bladder control due to a brain, spinal cord, or nerve problem). Further review of the medical record for Resident #47 revealed a stage 3 pressure ulcer to the genital area. Surveyor observed wound care for Resident #47 on 4/26/2021 at 11:23 AM. Resident #47 yelled out in pain and reported that when his/her genital area is touched it caused discomfort. At this time, it was also noted that the foley catheter was not secured to the resident's leg. On 4/26/2021 at 11:37 AM the Unit Manager, Staff #10, and Staff #16, were interviewed regarding the lack security on the foley…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility's staff failed to consistently administer medication according to vital sign parameters as outlined in physician's orders. The facility's staff also failed to report the outcome of a resident's vitals signs to the physician as ordered. This was evident for 1 of 5 residents selected for medication review (Resident #11). The findings include: On 4/29/21 at A review of Resident #11's record revealed that on 8/21/20 a physician ordered Atenolol 50 milligrams by mouth two (2) times a day, with instructions to hold this medication when the resident's systolic blood pressure (SBP, systolic/diastolic) is less than 110/60 mm Hg and the resident's heart rated is less than 55 beats per minute. Atenolol is used with or without other medications to treat high blood pressure and can also lower the heart rate. On 8/21/20 the physician ordered Lisinopril 20 mg every day, with instructions to hold the medication when Resident #11's SBP is less than 110/60 mm Hg or heart rate is less than 55 beats per minute. Lisinopril is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to clearly identify target symptoms for the administration of psychotropic medications and establish a plan for the ongoing monitoring of those symptoms for Resident 2 of 5 residents selected for review of unnecessary medication and 1 of 45 residents selected for review during the annual survey process (Residents #68 and #93). The findings include: 1. On 4/28/21 a review of Resident #68's medical record revealed the following note from a psychiatric nurse medication review: [Patient] was [discharged ] without Nuplazid (not clear why) and Seroquel. during the visit [patient] looks calm, confused more then usual, weak but denies to have hallucinations, change diagnosis for Seroquel, it is given for Hallucinations due to Parkinson's disease. Further review of Resident #68's orders revealed that on 3/28/21 the psychiatric nurse ordered: Quetiapine Fumarate Tablet 25 milligrams 1 time a day via G-tube (gastrostomy tube, a tube inserted through the abdomen that brings nutrition directly to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview it was determined the facility staff failed to obtain a medication error rate less than 5%. This was evident for 2 medication errors out of 26 medication observation opportunities. This resulting in an error rate of 7.69%. The findings include: On 4/29/2021 a review of Resident #10's medical record revealed that on 8/17/20 a physician ordered: Trajenta Tablet 5 milligrams by mouth one time a day related to Diabetes for the resident. Trajenta is used to lower blood sugar levels in patients with type 2 diabetes mellitus. Observation of medication pass on 4/28/21 at 9:33 AM revealed Staff #9 failed to administer the Trajenta to Resident #10. Further review also revealed the facility staff failed to obtain the medication and administer it later in that day. Interview on 4/29/21 art 12:00 PM, Staff #10 revealed it is the expectation of the facility's staff to notify the pharmacy if a medication is missing, then have the medication delivered, and to notify the resident's physician of the missed medication doses. After, surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to obtain dental consultations for 1 of 3 residents (Resident #22) selected for review of dental care and 1 of 45 residents selected for review during the annual survey. The findings include: On 4/26/21 a review of Resident #22 medical record revealed that on 1/10/18 the resident's physician ordered dental consultations yearly, and as needed. Further record review revealed the resident was seen last seen by a dentist on 1/10/18. There is no evidence the resident was seen by a dentist or a dental hygienist in 2019 or 2020. An interview with Resident #22 on 4/26/21 at 1:00 PM confirmed the resident had not been seen by a dentist for a long time. (Of note, the resident did not verbalize any concern related to mouth pain or difficulty in chewing). In an interview with the Nursing Home Administrator and Director of Nursing on 4/30/21 at 2:00 PM they confirmed the surveyor's findings.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview with facility staff it was determined that the facility failed to 1) Ensure that sanitary practices were followed and kitchen equipment was well maintained and 2) Ensure the nourishment refrigerator contained products that were not expired and safe for resident consumption. This was evident during the initial tour of the facility. This deficient practice has the potential to affect all residents. The findings include: 1. On [DATE] at 8:15 AM a tour of the facility's main kitchen was conducted with the Administrator in Training (Staff #24). The ice cream freezer in the Rabbi's office was observed with a half ripped temperature log for the previous month of March and no temperature log for the current month of April. The milk refrigerator outside the Rabbi's office was also observed without a temperature log at this time. Further inspection of the main kitchen revealed that the fire suppression system above the stove range was in disrepair and the nozzles were not properly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, it was determined the facility staff failed to dispose of garbage and refuse properly. The findings include: On 4/23/2021 at 9:02 AM, 4/26/2021 at 8:43 AM, and 4/27/2021 at 10:57 AM the facility's dumpsters were observed with open side doors. All doors and lids on dumpsters should remain closed to maintain cleanliness and reduce the risk of pests. The findings were reviewed with the Administrator on 4/29/2021 at 11:00 AM.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined the facility failed to maintain the medical record in the most complete and accurate form for 1 of 48 residents in the final sample (Resident #66). The findings include: A medical record is simply a record of a resident's health and medical history. Consistent, current and complete documentation in the medical record is an essential component of quality resident care. On 4/27/2021 at 11:31 AM, medical record review for Resident #66 revealed an order for Skin Assessment Weekly every day shift every Wed document using the following codes: 0 - No skin impairments 1 - Previous skin impairment present 2 - newly identified skin impairment starting 1/6/2021 with no end date. Review of Resident #66's Treatment Administration Records for January - April 2021 revealed that staff were marking yes and no rather than the numbered system ordered by the physician. This was evident for the entire month of January, 2/3/2021, 2/10/2021, and 2/17/2021, the entire month of March and 4/7/2021. Interview with the Director of Nursing on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-30 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview it was determined that the facility failed to maintain kitchen and resident equipment in safe operating condition. This deficient practice has the potential to affect all residents. The findings include: On 4/22/2021 at 7:45 AM when entering the facility the ADA Operator, more commonly known as the Hadicap button, was not functional for the facility's front entrance. Interview with the Administrator and Administrator in Training on 4/26/2021 at 7:50 AM confirmed that the front door ADA Operator was not functioning and the Administrator stated they were having trouble getting it repaired due to the COVID-19 pandemic. The Administrator was unable to specify how long the ADA Operator for the door had not been functional. During a tour of the main kitchen with the Administrator in Training on 4/22/2021 at 8:15 AM the fire suppression system over the stove range was observed dislodged from the fume hood and hanging at an angle in disrepair. The angle at which the suppression system was hanging would discharge fire suppressant onto the back wall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on an interviews with a resident it was determined the facility failed to enhance and promote a resident's dignity when entering into their room to provide care. This was found to be evident for 1 out of 36 residents (Resident #6) during the survey. The findings include: An interview was conducted with Resident #6 on 10/18/18 at 10:35 AM and s/he was asked the question, do staff treat you with respect and dignity and the resident responded, no. Resident # 6 went on to say that staff does not knock prior to entering my room and that they do not acknowledge who they are. The resident also stated that there is a staff that works at the facility that is mean and nasty to residents. Resident #6 was asked to provide the surveyor with a name and s/he stated that s/he fears retaliation. An interview was conducted with the Administrator and the Director of Nursing on 10/22/18 at 10:10 AM and they were made aware of the resident's concerns. The Administrator stated that the facility will investigate all the concerns as well as educate staff.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-24 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and review of pertinent documentation it was determined that the facility failed to allow a resident the autonomy to choose activities of his/her liking. This was evident in the review of 1 of 1 residents (Resident #83) reviewed for choices during the survey. The findings include: During an interview on 10/18/18 at 8:46 AM with Resident #83 s/he revealed that going to bingo was a big deal. S/he further stated that it is a concern that bingo is all s/he looks forward to and s/he cannot attend because they are scheduling rehab therapy at that time. Review on 10/22/18 at 2:16 PM of Resident #83's care plan with the facility Director of Nursing (DON) revealed that Bingo is included as one of the resident's identified preferred activities. A review of Resident #83's activity participation log on 10/22/18 at 2:34 PM with the Activity Director #3 revealed documented attendance in bingo only 1-2 times a month since August. According to the activity calendar bingo is offered minimally weekly. The concern that a resident's preference was not met and or documented as met or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-24 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with facility staff it was determined the facility failed to have a survey results sign posted identifying the location of the survey results. This was found to be evident during a resident council meeting with residents during the facility's annual survey. The findings include: The survey team conducted a council meeting on 10/19/18 at 11:33 AM with Resident's #11, #88, #24, #14, #39 and #9 in attendance. The residents were asked if they know about survey results and where they were located to review, and the residents stated that they were unaware of where the survey results could be found. The survey results were observed in the front lobby sitting on a table. There was no sign indicating where the survey results could be found. An interview was conducted with the Nursing Home Administrator (NHA) on 10/19/18 at 2:40 PM. The NHA was made aware that the survey book was located in the front lobby sitting on a table and that there was no sign posted identifying the location of the survey results, and that the book was not available on the unit and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-24 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview it was determined that the facility failed to ensure that a resident was kept free from restraints as evidenced by the use of a tab alarm without a physician order, care plan or documented indication for the use of the alarm. This was found to be evident for 1 out of 2 residents (Resident #43) reviewed for restraints during the survey. The findings include: Review of Resident #43's medical record revealed the resident had resided at the facility for more than a year and whose diagnoses includes dementia, chronic back pain and high blood pressure. Review of the 8/30/18 Minimum Data Set assessment revealed that the resident had both short and long term memory problems and required extensive assistance of staff for transfers. This MDS assessment also revealed that the resident had no falls since admission. On 10/18/18 at 9:48 AM the resident was observed to be dressed and in the wheelchair. A position change alarm was observed on the wheelchair and was attached to the resident's clothing. A position change alarm is a device that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined that facility staff failed to report a resident's injury of unknown origin to the Office of Healthcare Quality. This was evident for 1 of 36 residents (Resident #244) reviewed during survey investigation. The findings include: The Office of Health Care Quality (OHCQ) is the agency within the Maryland Department of Health charged with monitoring the quality of care in Maryland's health care facilities and community-based programs. Injuries of unknown origin are to be reported to the Office of Healthcare Quality in a timely manner. Resident #244's medical record was reviewed on 10/24/18. The review revealed a Nurse's Note entered into the medical record on 9/12/18 that read: Resident is status post fall. Bump remains on resident's forehead. On 10/25/18 Resident #244's medical record was found to include a Skin assessment dated [DATE] that read: Hematoma to right side of head and discoloration. A hematoma is a large bruise. A review of facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility staff failed to document accurate Minimum Data Set (MDS) assessments for a Resident. This was evident for 1 of 34 residents (Resident #96) selected for review during the survey process. The findings include: The MDS is a federally-mandated assessment tool that helps nursing home staff gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. Categories of MDS (Minimum Data Set) are: Cognitive patterns, Communication and hearing patterns, Vision patterns, Physical functioning and structural problems which includes the assessment of range of motion, Continence, Psychosocial well-being, Mood and behavior patterns, Activity pursuit patterns, Disease diagnosis, Other health conditions, Oral/nutritional status, Oral/dental status, Skin condition, Medication use, Treatments and procedures. At the end of the MDS assessment the interdisciplinary team develops…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff it was determined that the facility failed to develop care plans addressing a resident's individualized needs related to 1) a resident's dental concerns and 2) a transfer plan of care for a physically dependent resident. This was found to be evident for of 2 of 36 residents (Resident #1 and #244) reviewed during the investigative portion of the survey. The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident and to modify the care plan based on the resident's status. 1) During interview with Resident #1 on 10/18/18 at 9:45 AM Surveyor noted the acquired absence of multiple upper and lower natural teeth. During the interview Resident #1 currently had no complaints regarding chewing or eating or mouth pain. However, did voice multiple other illnesses. Review of Resident #1's medical record on 10/18/18 at 10:30 AM revealed diagnoses including somatization…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews with facility staff it was determined the facility failed to revise a resident care plan to meet the specific care needs for a resident with history of falls. This was found to be evident for 1 out of 3 residents (Resident # 17) reviewed for falls during the facility's annual survey. The findings include: Review of the medical record for Resident #17 was done on 10/22/18 and it revealed that on 10/15/18 the resident had a fall that resulted in a cervical fracture. Review of the incident/accident report revealed that on 10/15/18 Resident #17 was found lying on his/her back on the floor by staff after the staff heard a loud crashing sound. According to report, fall precaution measures that were put in place included a chair alarm and fall mats. Review of the facility's fall investigation indicated that the precipitating factor was the resident wanted to walk to get his/her sister. The resident was in his/her wheelchair before trying to walk. The incident report indicated the resident's mental status as confused and impulsive. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with staff it was determined that the facility failed to ensure a resident received twice weekly showers and skin assessments as ordered. This was found to be evident for 1 out of 36 residents (Resident #2) reviewed during the survey. The findings include: Review of Resident #2's medical record revealed the resident was cognitively intact as evidenced by a 10/4/18 Minimum Data Set (MDS) assessment with a BIMS (Brief Interview of Mental Status) score of 15 out of 15. This 10/4/18 MDS assessment, as well as the 6/24/18 MDS, revealed that the resident was totally dependant on staff for bathing. On 10/23/18 the resident expressed a concern regarding not receiving showers when they are due. Review of the Geriatric Nursing Assistant (GNA) Activity of Daily Living documentation failed to reveal any documentation regarding whether a shower or a bed bath was provided. On 10/23/18 at 10:07 AM the Unit Nurse Manger #4 reported that the GNA's tell the nurse when a shower is given and that it is documented on the nurse's treatment record (TAR). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-24 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and review of pertinent facility records it was determined that the facility failed to provide activities for individuals based on their identified care plans and choices. This was evident for 3 of 3 residents (Resident #83, #12 and #49) reviewed for activities. The findings include: 1) During an interview on 10/18/18 at 8:46 AM with Resident #83 s/he revealed that going to bingo was a big deal. S/he further stated that it is a concern that bingo is all s/he looks forward to and s/he cannot attend because they are scheduling rehab therapy at that time. Review on 10/22/18 at 2:16 PM of Resident #83's care plan with the facility Director of Nursing (DON) revealed that Bingo is included as one of the resident's identified preferred activities. A review of Resident #83's activity participation log on 10/22/18 at 2:34 PM with the Activity Director #3, revealed documented attendance in bingo only 1-2 times a month since August. According to the activity calendar bingo is offered minimally weekly. The concern that a resident's preference was not met and or documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined that facility staff failed to maintain a resident's bed in low position as outlined in the resident's plan of care. This was evident for 1 of 36 residents (Resident #244) reviewed during survey investigation. The findings include: Resident #244's care plan was reviewed on 10/25/18. The care plan is an individualized outline used to plan, assess and evaluate the effectiveness of the resident's care. Examination of Resident #244's care plan revealed that a care plan focus that addressed the resident's communicative and sensory impairments was initiated on 9/27/17. This care plan focus included an intervention, also initiated on 9/27/17, which read: Ensure/provide a safe environment. Adequate low glare light, Bed in lowest position and wheels locked. Beds are commonly maintained in a low position to minimize the risk of falls and the extent of fall related injuries. A review of facility documentation revealed that on 9/19/18 at approximately 2:45 AM Resident #244 was found on the floor of (his/her) room with a bump on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff it was determined that the facility failed to maintain a pain management regimen according to the resident's needs, rights and choices. This was evident for 1 of 1 resident reviewed for pain (Resident #194). The findings include: Medical record review of Resident #194 revealed recent diagnosis of stage IV bladder cancer with metastasis (the development of secondary malignant growths at a distance from a primary site of cancer) to the bones and lungs. Resident #194 was admitted on a pain regimen to include: Oxycodone 5 mg for severe pain, Tylenol for mild pain and Morphine 15 mg every 12 hours. On 10/11/18 Resident #194 was ordered by his/her attending physician an increased dose of Morphine to 30 mg every 12 hours. A corresponding physician note completed on 10/11/18 documented that the resident reported back pain worse with sitting and generalized weakness. Further the resident was eager to do rehab and goal was to ensure pain control, continue morphine and Oxycodone. On 10/16/18 the attending physician documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-10-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and interview it was determined that the facility failed to keep a resident safe from a significant medication error as evidenced by the placement of a pain relief patch on the wrong area of the body. This was found to be evident for 1 out of the 4 residents (Resident #78) observed during medication pass administration observation completed during the survey. The findings include: Review of Resident #78's medical record revealed the resident was admitted to the facility in August 2018 with a diagnosis that included status post surgery for a left hip fracture. On 10/22/18 at 9:08 AM surveyor observed Certified Medicine Aid (CMA) #8 administer Resident #78's morning medications. This included the observation of an Aspercreme Lidocaine 4% Patch applied to the resident's ribs just below the left nipple line. The Asperecreme Lidocaine Patch is a topical anesthetic used to treat pain. After the observation was completed review of the medical record revealed an order for Aspercreme Lidocaine Patch 4% to be applied to the resident's left hip one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined that facility staff failed to maintain residents' medical records in a complete and readily accessible manner as evidenced by 1) failure to ensure primary care physician notes were available in the resident's chart for review by other health care providers; and 2) failure to ensure documentation of the resident's history of transfers and the level of assistance required with transfers. This was evident for 2 of 36 residents (Resident #43 and #244) reviewed during the survey. The findings include: 1) On 10/22/18 review of Resident #43's medical record revealed the resident has resided at the facility for more than a year and whose diagnoses includes dementia, chronic back pain and high blood pressure. Further review of the medical record failed to reveal any primary care physician notes since a note dated 11/6/17. On 10/22/18 at 3:37 PM surveyor reviewed the concern with the Unit Nurse Manager #4 that the most recent primary care physician note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-02-26 · tag F0620 — widespread
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility admission agreement failed to include special characteristics and service limitations related to a kosher diet, and requested residents waive their rights as well as waive potential facility liability for personal property losses. The findings include:On 2/19/26 at 1:51 PM a review of the admission packet revealed the admission Agreement. A review of this document failed to reveal information regarding the facility's kosher diet. In addition, the document requires the resident and sponsor agree to not hold the facility responsible for injury or harm that could have been avoided if they had hired a private duty nurse.Further review revealed a Risk Acknowledgement. This form outlined the facility was not responsible for stolen, lost, or damaged personal property and were not responsible for the development of pressure sores, despite regulatory requirements prohibiting waiver of potential facility liability for losses of personal property and regulatory requirement to provide a quality of care that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 1 of 52.4-1.4 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 58 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Autumn Lake Healthcare At Crystal SpringsElkins, WV 1 of 5Autumn Lake Healthcare At Glen BurnieGlen Burnie, MD 1 of 5Autumn Lake Healthcare At HomewoodBaltimore, MD 1 of 5Autumn Lake Healthcare At Long GreenBaltimore, MD 1 of 5Autumn Lake Healthcare at GreenfieldMilwaukee, WI 1 of 5Nella's At Autumn Lake HealthcareElkins, WV 2 of 5Ashbrook Care & Rehabilitation CenterScotch Plains, NJ 2 of 5Autumn Lake Healthcare At Arlington WestBaltimore, MD 2 of 5Autumn Lake Healthcare At Ballenger CreekFrederick, MD 2 of 5Autumn Lake Healthcare At Baltimore WashingtonGlen Burnie, MD 2 of 5Autumn Lake Healthcare At BridgeparkBaltimore, MD 2 of 5Autumn Lake Healthcare At CatonsvilleCatonsville, MD 2 of 5Autumn Lake Healthcare At Glade ValleyWalkersville, MD 2 of 5Autumn Lake Healthcare At Loch RavenBaltimore, MD 2 of 5Autumn Lake Healthcare At MadisonMadison, CT 2 of 5Autumn Lake Healthcare At Memorial BridgePenns Grove, NJ 2 of 5Autumn Lake Healthcare At NorwalkNorwalk, CT 2 of 5Autumn Lake Healthcare At OverleaBaltimore, MD 2 of 5Autumn Lake Healthcare At PikesvillePikesville, MD 2 of 5Autumn Lake Healthcare At RuxtonTowson, MD 2 of 5Autumn Lake Healthcare At Salem CountySalem, NJ 2 of 5Autumn Lake Healthcare At SouthgateCarneys Point, NJ 2 of 5The Subacute At Autumn Lake HealthcareVoorhees, NJ 3 of 5Autumn Lake Healthcare At Alice ManorBaltimore, MD 3 of 5Autumn Lake Healthcare At Calvert ManorRising Sun, MD 3 of 5Autumn Lake Healthcare At Chesapeake WoodsCambridge, MD 3 of 5Autumn Lake Healthcare At Chevy ChaseChevy Chase, MD 3 of 5Autumn Lake Healthcare At Patuxent RiverLaurel, MD 3 of 5Autumn Lake Healthcare At Perring ParkwayBaltimore, MD 3 of 5Autumn Lake Healthcare At RiverviewEssex, MD 3 of 5Autumn Lake Healthcare At Silver SpringSilver Spring, MD 3 of 5Autumn Lake Healthcare At Spa CreekAnnapolis, MD 3 of 5Autumn Lake Healthcare At Summit ParkCatonsville, MD 3 of 5Autumn Lake Healthcare At VinelandVineland, NJ 3 of 5Autumn Lake Healthcare At VoorheesVoorhees, NJ 3 of 5Autumn Lake Healthcare At West HartfordWest Hartford, CT 3 of 5Autumn Lake Healthcare Post-Acute Care CenterBaltimore, MD 3 of 5Autumn Lake Healthcare at BeloitBeloit, WI 3 of 5Autumn Lake Healthcare at OceanviewOcean View, NJ 3 of 5Cornell Hall Care & Rehabilitation CenterUnion, NJ

Showing 40 of 58; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
4260 GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF10%since 09/01/2017
KING DAVID EQUITIES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF15%since 09/01/2017
THE MARKSTEIN GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF10%since 09/01/2017
MEISELS, MORRISIndividualDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
KING DAVID REALTY LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 09/01/2017
SCHWARTZ, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2025
BHARAJ, NARENDERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/23/2022
DONATY, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/17/2023
JACOBOWITZ, JACOBIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/01/2025
MARKSTEIN, ISAACIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2025
SCHWARTZ, JOELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/01/2025
STERN, BEZALELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/30/2025
TENDLER, YITZCHOKIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/08/2025
STERN, ARYEHIndividualADP OF THE SNFsince 09/01/2017

CMS files one row per role, so the 22 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.3M
Net patient revenuemost recent cost report
+9.7%
Operating marginrevenue minus expenses
$3.2M
Related-party expense22% of expenses
Who pays — share of resident-days
Medicaid 55%Medicare 35%Other / private 10%

This home reported $3.2M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$423per resident / day
operating cost
$12,872per month
≈ monthly operating cost
$469per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215022. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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