Autumn Lake Healthcare At Patuxent River
14200 Laurel Park Drive, Laurel, MD 20707 · For profit - Limited Liability company · 153 certified beds · (410) 792-4717 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.5% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 8.4% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.3% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.3% | 22.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 4.1% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 94.5% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.4% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.3% | 25.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.3% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.1% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 55.2% | 80.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.8% | 21.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.3% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.17 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.41 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 176 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 75 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.0%CMS range 37.1–53.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.2%CMS range 9.9–17.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 93.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 4.4–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.32 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 153 beds and averages 137.9 residents a day — about 90% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.71 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.96 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.61 on weekdays — 9% thinner on weekends. RN hours go from 0.73 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 11 most serious are shown; the remaining 49 are one tap away and print in full.
- Actual harm · G2022-05-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with facility staff, it was determined that a resident with a noted change in condition and documented pain for a fracture, was not medicated with ordered pain medication or hospitalized timely. This was evident for 1 of 1 Resident (#119) reviewed during the investigative portion of the survey. The findings include: Review of the medical record for Resident #119 on 4/25/2022 at 9:31 AM revealed admission on [DATE] including nondisplaced intertrochanteric fracture of the left femur admitted for routine healing and with a documented history of falling. Further review revealed that Resident #119 had 6 falls during his/her stay in the facility with the 6th fall occurring on 1/19/2022. This fall was not documented as occurring until 1/28/2022 when a late entry was entered into the electronic health record by the unit manager (UM) RN staff # 28. Review of the progress notes on 4/25/2022 at 10:26 AM for Resident #119 revealed a note written by UM staff #28 on 1/25/2022. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-13 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined that the facility staff failed to administer medications according to the physician orders. This was evident for 2 out 3 Resident (#16 and #7) reviewed during the complaint survey regarding medication administration.The findings include:Documentation is an integral part of medication administration. Documentation communicates the timing, dosing, and effect of any medications received by a patient. In the setting of skilled nursing care, residents are often prescribed multiple medications for significant medical conditions. They are also often more vulnerable to medication errors and more prone to changes in conditions that require review and adjustment of their medication regimen. Inaccurate medication documentation has the potential to place residents at significant risk of medication error, provide incomplete or inaccurate information for providers and care givers to evaluate, and represents a failure of basic medication administration principles.Late documentation is a form of inaccurate documentation and is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview it was determined that the facility failed to complete accurate assessments of a resident related to the functional use of extremities on the quarterly and annual minimum data set (MDS). This was determined during the review of an injury of unknown origin for 1 of 3 residents (Resident #1)The findings included:The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each resident receives the care they need. The medical record of Resident #1 was reviewed on 4/10/26 at 7:48 AM related to a report of injury of unknown origin. This review identified a healed treated wound on the inside of a bed bound residents' leg, with interventions put in place. The facility MDS coordinator was interviewed on 4/10/26 at 10:10 AM. She was asked specifically about Resident #1's assessment and stated that 'if I am able to move it, its…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-13 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview it was determined that facility staff failed to ensure that physician visits notes were available in the medical record for each resident. This was evident for 1 (#15) of 8 residents reviewed for complaints. The findings include:A medical record review for Resident #15 on 4/9/26 at 11:45 AM revealed the last attending physician note found was dated 11/30/25. The last physician visit note was requested on 4/10/26 at 1:00 PM.A review of the documentation provided by the Director of Nursing (DON) on 4/10/26 at 8:30 AM revealed they had not included the last physician provider note. The DON was made aware on 4/10/26 at 8:38 AM. She confirmed that the last attending physician note on the medical record was dated 11/30/25. She stated that she was going to investigate what happened because the new attending physician #16 started on 3/23/26 and she thought the resident was seen. On 4/10/26 at 11:37 AM the DON brought evidence that Resident #15 had been seen by attending physician #16 on 3/26/26 but the note was not available in the medical record.
- Potential for harm · Dcited before2026-04-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on random observations, interviews and medical record review, it was determined that the facility failed to ensure infection control orders were followed and consistent throughout the facility. This was evident for 1 (Resident #12) of 20 residents reviewed during the complaint survey.The findings include:1) On 4/13/26 at 12:07 PM during an observation of Resident #12, Geriatric Nursing Assistant (GNA) #14 was observed in the resident's room without a gown on. He was carrying a basin of water to the bathroom. There was a sign on the door that indicated the resident was on enhanced barrier precautions (EBP) and the resident's name tag was highlighted orange. There was a linen cart sitting in the doorway of the resident's room with the blue cover pulled up and the linen was exposed. Inside the room there were linens lying directly on the floor and a plastic bag with linen lying next to them. An interview with GNA #14 on 4/13/26 at 12:12 PM revealed he was in the room providing incontinent care. He reported he was wearing a gown but took it off, before he finished providing care,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview it was determined that the facility staff failed to ensure a resident had access to their call bell plunger. This was evident for 1 (Resident #8) out 8 residents that were part of the survey sample during the complaint survey.The findings include:This surveyor went to Resident #8's room on 10/16/25 at 12:15 PM. The resident's call bell plunger (handheld part used to sound an alarm alerting staff the resident needed assistance) was observed to be on the floor on the right side of the bed. This surveyor left the room and told the nurse (Staff #20). She came to the room, put on gloves, and picked up the plunger. She then put the plunger on the bed.This surveyor went to Resident #8's room on 10/17/25 at 9:10 AM. The call bell plunger was observed to be hanging down from the bed near the top of the right-side transition rail. The resident was asked if they knew where their call bell was and the resident shook their head no.The Director of Nursing was interviewed on 10/17/25 at 10:35 AM. She was informed of the call bell observations. She responded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint #2635993, record reviews, observation, and interviews, it was determined that the facility failed to ensure the physician was notified of changes in resident condition. This was evident for 1 (Resident #4) of 6 complaints reviewed during the survey process.The findings included:On 10/16/2025, a review of complaint #2635993 alleged that Resident #4 had rashes that were not being treated.On 10/16/2025 at 11:55 AM, a review of Resident #4's chart revealed that weekly skin evaluations on 9/18/2025 and 9/12/2025 identified no skin issues; however, weekly skin evaluation on 10/9/2025 at 2:48 PM identified a rash and pressure ulcer.On 10/17/2025, a review of Resident #4's care plan, developed on 12/18/2020, revealed that the resident had developed skin rashes and actual skin impairment to the arms, legs, and trunk related to skin dermatitis periodically, and received treatment each time.On 10/17/2025 at 9:25 AM, the resident was observed awake and alert to self, with no observable rashes noted on her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, investigation of intake #2601797, and staff interview it was determined that the facility staff failed to 1) ensure a resident's refusal to receiving showers was addressed and 2) ensure an activity of daily living individualized comprehensive care plan included an intervention for transfer status. This was evident for 2 (Resident #8 and Resident #7) out of 11 resident that were reviewed during the complaint survey. The findings include: The Minimum Data Set (MDS) is a required assessment for all residents in Medicare- or Medicaid-certified nursing homes. It evaluates each resident's health and functional status to help staff identify issues. Assessments are conducted at admission and at regular intervals, following set guidelines. A comprehensive care plan is an individualized and collaboratively developed document outlining a resident's medical, nursing, and psychosocial needs, along with planned treatments and activities. It is used to plan, assess and evaluate the effectiveness of the residents care. Activities of Daily Living (ADLs) are basic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the resident's medical record and interview with resident and facility staff, it was determined that the facility staff failed to maintain accuracy of medical record by not documenting the reason for missed dose of medication in the resident's medical record. This was evident for 1 (Resident #11) of 1 resident reviewed for medication administration during the complaint survey.The findings include:During the investigation of Complaints and Facility Reported Incidents (FRIs) on 10/16/2025 at 1:29 PM, Resident #11 stated that he/she had not received her Vitamin C medication for the past couple days. A medical record review on 10/17/2025 at 11:32 AM revealed an active order written on 5/22/2025 at 09:00 for Vitron-C Oral Tablet 65-125 MG (Iron-Vitamin C), Give 1 tablet by mouth in the morning every other day for anemiaUpon further review of the Medication Administration Record (MAR) for the month of October 1-17, 2025, it was noted on 11 October 2025, the nurse's initials and the number 9.During an interview with the DON on 10/17/2025 at 11:32 AM, when asked what does…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the dignity of 2 of 3 residents (Residents #7 and #50) reviewed for dignity. The findings include: 1. Observation of Resident #7's room, on 07/30/25 at 8:42 a.m., revealed a brown clothing bin with the top missing and two drawers underneath the missing top. Clothing was observed under an empty milk carton. Also observed were a black plastic bowl with old food stuck in it and a clear plastic bag containing used disposable dinnerware.On 08/01/25 at 11:30 a.m., during a follow-up observation, the resident was not in bed. The clothing bin was covered with a clean towel; however, the empty milk carton, the black plastic bowl with old food stuck in it, and the clear plastic bag with used disposable dinnerware remained on top of the resident's clothing. On 08/01/2025 at 12:15 PM, Geriatric Nursing assistant Staff 18 # (GNA) stated the clothing bin has been like that for a while and that she was unsure who was responsible for putting the items there.On 08/01/2025 at 12:30 PM, the Unit Manager (staff #15)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, it was determined that the facility failed to ensure: 1.) Residents' or family representative's request to implement an Advance Directive was addressed; 2.) Resident's advanced directive was obtained and followed; and 3.) Information regarding advance directives was offered. This was evident for 3 (#10, #117, #106) residents out of 66 residents investigated during the survey.The findings include: 1. On 07/30/2025 12:40 PM during resident medical record review, it revealed an 'Advanced Directive Admission' facility evaluation form completed on 05/26/25 at 11:03 AM indicating that Resident #10 answered 'a. Yes' to the question: 'I am interested in meeting with a member of the Social Work team to discuss steps to implement an Advance Directive.' This surveyor was unable to locate an Advance Directive for Resident #10 that was requested to be formulated. On 07/30/2025 at 12:58 PM during staff interview with Director of Social Work #6 discussed that Resident #10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Dcited before2025-08-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined the facility failed to ensure the care plan for Resident #117 was comprehensive. This was evident for 1 out of 4 residents reviewed for urinary catheters during the facility's recertification survey. The findings include: Review of the medical record by the surveyor on 8/4/25 at 10:51AM revealed Resident #117 had an active medical order for an indwelling urinary catheter which was dated as beginning on 3/31/25, and diagnoses listed which included urinary tract infection as well as an active medical order dated as beginning on 6/15/25 for contact precautions. On 8/4/25 at 11:00AM the surveyor reviewed the medical record of Resident #117 which revealed their care plan had no documentation of the resident's urinary catheter. Additionally, the enhanced barrier precautions focus on the resident's care plan did not include a catheter as one of the indications that were listed for the precautions, and the care plan did not reflect the active medical order in place dated as beginning on 6/15/25 for contact precautions. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, it was determined that the facility failed to clarify residents pain medication orders and ensure residents' medications were administered and physician's orders were followed in accordance with professional standards. This was evident for 2 (#14 and #24) residents out of 66 residents investigated during the survey.The findings include: 1. On 07/31/25 at 12:00 PM during Resident #24's medical record review revealed a doctor's order dated 11/06/2024 for oxycodone HCl Oral Tablet 10 MG (Oxycodone HCl) *Controlled Drug* Give 10 mg by mouth every 6 hours as needed for Pain (5-10). Take 10 mg by mouth every 4 hours as needed for Pain (5-10). The orders had two administration frequencies for the same pain level within the order. On 07/31/25 at 12:06 PM during medical record review, it revealed the Medication Administration Record(MAR) dated 7/1/2025 - 7/31/2025, that the medication oxycodne HCl was given to Resident #24 for 17 days of 31 days, on July 1, 2, 3, 4, 5, 6, 10, 11, 12, 14, 15, 16, 17, 18, 20, 23, and 26. On 08/01/25 at 11:00 AM the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to provide and document individualized activities to support the physical, mental, and psychosocial well-being of 1 (Resident #6) of 1 resident reviewed for activities.The findings include:On 07/30/2025 at 9:08 AM, Resident #6 was observed lying in bed with no activities occurring in the room or any evidence of engagement in individualized activity.On 08/01/2025 at 9:04 AM, the resident was again observed lying in bed with no materials or indications of participation in any activity.At 9:10 AM, the surveyor requested documentation of activities provided for Resident #6 for the last 30 days from Staff #4. Staff #4 checked the electronic medical record and stated there were no recorded activities for the last 30 days. At 9:22 AM, Staff #4 reported that he was unable to locate any documentation for Resident #6 in the activity department's logbook. Staff #4 stated that musical encounters, involving a musician (typically a guitarist) visiting residents' rooms, occur approximately twice a month.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined the facility failed to ensure a resident's care was reviewed by the physician. This was evident for 1 out of 10 residents reviewed for advanced directives during the facility's recertification survey. The findings include:On 8/4/25 at 11:51AM SW #6 provided the survey team with a second certification of incapacity form dated 6/19/25 for Resident #117. This form was observed to have a different person's first name and the same last name as the resident written on it at the top as the person that information was being certified about instead of the resident. The surveyor reviewed documentation provided by the facility and observed an additional copy of the certification of incapacity form which had the resident's name at the top of the form. Part 1 of both of the physician certifications related to medical condition, substitute decision making, and treatment limitations forms was observed to be left blank which was missing the following information: 1.) Patient: I am certifying information about . 2.) Certifying practitioner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-06 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews the facility failed to ensure that a resident must be seen by a physician at least once every 60 days after the first 90 days after admission. This was evident for 1 (#24) resident out of 8 residents investigated during the facility's annual survey.The findings include:On 07/31/25 at 12:00 PM during medical record review of Resident #24, it revealed an MD General Note for date of service of 01/10/2025 at 21:15 PM created by Physician #08; and no other MD General Notes for any subsequent dates of services during this review.On 08/01/25 at 11:30 AM the surveyor conducted an interview with the facility's Nursing Home Administrator (NHA), staff #01 and Director of Nursing (DON), staff #02 and shared the concern for lack of physician visit at least once every 60 days after the first 90 days after admission.On 08/06/25 at 14:10 PM during follow-up interview after surveyor discussion and intervention, NHA #1 and DON #02 provided the surveyor with a Late Entry MD General Note for date of service 05/14/25 at 18:32 PM created by Physician #08 on 08/04/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure the accuracy and completeness of Resident #117's medical record. This was evident for 1 out of 10 residents reviewed for advanced directives; and failed to ensure accuracy of room numbers on resident medical records This was evident for 5 out of 32 residents located on the lighthouse nursing unit during the facility's recertification survey.The findings include:1.) On 7/31/25 at 8:53AM the surveyor observed and reviewed the medical record of Resident #117 which revealed one physician's certification of incapacity present within their medical record completed by Physician #5 dated 6/17/25. The surveyor noted that on the certification of incapacity form signed as completed by Physician #5 titled Part 1: Identifying information; Patient: I am certifying information about: this section failed to include the resident's name. On 8/4/25 at 10:18AM the surveyor conducted an interview with the facility's Administrator who confirmed with the surveyor that Resident #117 was incapable of medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews, it was determined that the facility failed to: 1.) maintain infection prevention designed to prevent the development and transmission of communicable diseases and infections. This was evident for 1 (Resident #1) of 2 residents reviewed for Trach Care; 2.) maintain proper infection control practices to prevent cross-contamination with Foley catheters. This was evident for 1 (Resident #7) of 3 residents reviewed for Foley Care; and 3.) ensure infection control precautions were followed. This was evident for 2 residents (Resident #117, and Resident #125) of 2 residents reviewed for infection control precautions during the survey.The findings include: 1. On 07/30/25 at 7:57 AM the surveyor observed Resident #1 supine in bed with Trach Collar intact to neck and Trach Collar Oxygen mask, dated 07/23/25 laying lateral to the left side of the resident bed on the floor. On 07/30/25 at 8:16 AM during follow-up observation rounds of Resident #1 with LPN Unit Manager staff #03, the resident remained supine in bed with Trach Collar intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-21 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of complaints, tray tickets, observation, and interview, it was determined the facility failed to serve residents food that was palatable and appealing and failed to follow the selections residents had chosen. This was evident for 13 (#10, #65, #63, #61, #68, #67, #66, #58, #70, #64, #62, #17, #71) of 73 residents reviewed during a complaint survey. The findings include: Review of complaints MD00202967, MD00206399, and MD00201718 alleged, inferior quality of food that was tasteless, cold, and often old. Badly cooked food without any nutrition or nourishment. Food was cooked raw with blood in it. I have been forced to order food regularly for my mother. They give patients a food menu and it's not what they have on their tray. 1) On 4/15/25 at 8:30 AM Resident #10 was observed sitting in the dining room. Resident #10 was asked how the food was, and the reply was, it is ok, but I don't like biscuits and that is what they sent me instead of toast. Observation of Resident #10's breakfast plate revealed a hard-boiled egg yolk sitting on the plate along with a biscuit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a complaint, observation of resident wheelchairs, and interviews, it was determined the facility failed to provide maintenance services necessary to keep all wheelchairs in a sanitary, comfortable, and well maintained condition. This was evident on 2 of 3 nursing units observed. The findings include: On 4/15/25 at 8:30 AM a review of complaint MD00203718 alleged wheelchairs in the facility were in disrepair. On 4/15/25 at 8:50 AM observation was made of Resident #60 sitting in the dining area eating breakfast. The vinyl was missing on the right front wheelchair armrest approximately 1 inch. The vinyl on the left wheelchair armrest was missing vinyl and the remaining vinyl was cracked. On 4/15/25 at 1:15 PM Resident #59 was observed sitting in the hallway in a wheelchair. The vinyl on the left wheelchair armrest was cracked along the edge and missing 1 inch of vinyl in the front. On 4/18/25 at 10:49 AM Resident #56 was observed sitting in a wheelchair. The left armrest was missing vinyl. Resident #56 was interviewed and stated that the armrest had been like that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, documentation review and interview it was determined the facility failed to report allegations of abuse, neglect, or an injury of unknown origin within 2 hours of the allegation to the regulatory agency, the Office of Health Care Quality (OHCQ) (Resident #7, #8). This was evident for 2 of 24 residents reviewed for allegations of abuse, neglect or an injury of unknown origin during a complaint survey. The findings include: 1. Review of Resident #7's medical record review on 4/16/25 revealed the Resident was admitted to the facility in January 2023. Further review of the Resident's medical record revealed a nurse's note on 3/31/23 at 2:38 PM that stated, Patient noted with swelling on right thumb. On assessment there is dark discoloration noted, which is tender and warm to the touch. Patient voiced pain on assessment on the scale of 3 out of 10. Review of the facility reported incident the facility staff submitted to OHCQ on 3/31/23 revealed Resident #7 had an injury of unknown origin. Further review of the facility's investigation documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility reported incidents, medical records, and staff interview, it was determined the facility failed to provide documentation that allegations of abuse were thoroughly investigated. This was evident for 3 (#10, #9, #8) of 24 residents reviewed for facility reported incidents during a complaint survey. The findings include: 1) On 4/15/25 at 9:38 AM a review of facility reported incident MD00194205 alleged that on 7/7/23 in the evening, 3 staff members held Resident #10 down while the resident fought them off. Review of the facility's investigation revealed that 7 residents were interviewed, however there were no staff interviews conducted. On 4/17/25 at 11:44 AM the Nursing Home Administrator (NHA) was interviewed and stated that it was prior to her time at the facility. The NHA was informed of the findings of an incomplete investigation. The NHA stated that the investigations that she does are more thorough. 2) On 4/16/25 at 1:55 PM facility reported incident MD00192876 was reviewed and alleged that Resident #9 was noted on 5/29/23 to have swelling and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaint, record review, and interview, it was determined the facility failed to have documentation that residents were offered and/or received a shower on the resident's assigned shower day. This was evident for 1 (#20) of 25 residents reviewed for complaints during a complaint survey. The findings include: On 4/17/25 at 1:47 PM a review of complaint MD00203718 alleged unacceptable means of personal cleanliness for Resident #20. Review of Resident #20's medical record revealed the resident was admitted to the facility at the end of November 2023 from an acute care hospital for rehabilitation following a wedge compression fracture of the lumbar vertebra. Review of a 11/28/23 nurse's note documented that the resident had intermittent confusion and required extensive assistance with activities of daily living (ADL) needs. Review of geriatric nursing assistant (GNA) ADL documentation for bathing documented the resident did not receive any bathing on 11/30/23 and 12/1/23. From 12/2/23 to 12/16/23 Resident #20 received a bed bath. There was no documentation that Resident #20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility document and policy review, the facility failed to ensure neurological evaluations were comprehensively conducted per facility policy/procedure after falls for 1 (Resident #30) of 2 sampled residents reviewed for falls. Findings included: A facility policy titled, Neurological Evaluation, dated 10/2024, indicated, Assess resident following a known, suspected, or verbalized head injury. The assessment shall include, at a minimum: a. Vital signs and c. Neurological evaluation for changes in: i. Physical functioning ii. Behavior ii. Cognition iv. Level of consciousness v. Dizziness vi. Nausea vii. Irritability viii. Slurred speech or slow to answer questions. The policy also indicated, Perform neuro [neurological] checks as indicated or as specified by the physician. Neuro checks: -q [every] 15 minutes x [for] 1 hour -q 30 minutes x 1 hour -q 1 hour x 4 hours -q 4 hours x 24 hours -q shift until 72 hours. An admission Record revealed the facility originally admitted Resident #30 on 08/10/2022 and readmitted the resident on 08/31/2024.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-21 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, the facility staff failed to ensure a resident received podiatry services as ordered (Resident #12). This was evident for 1 of 3 residents reviewed for podiatry care during a complaint survey. The findings include: Review of Resident #12's medical record on 4/15/25 revealed the Resident was admitted to the facility in 2010. Further review of the Resident's medical record for podiatry care revealed the last time the Resident was seen by the Podiatrist was 1/10/24. A podiatrist is a medical doctor devoted to the treatment of disorders of the foot, ankle, and related structures of the leg. During interview with the Unit Manager (Staff #19) on 4/15/25 at 11:33 AM, the Surveyor advised Staff #19 the Surveyor can not find any documentation the Resident was seen by the Podiatrist since 1/10/24. At that time the Surveyor accompanied Staff #19 to medical records. At that time Staff #30 pulled up a list of all residents that were seen the last time podiatry was in the facility on 4/8/25. Staff #30, Staff #19 and the Surveyor reviewed the list…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility documentation review, it was determined that facility staff failed to keep a medication cart locked when unattended. This was evident on 1 of 4 nursing units observed during a complaint survey. The findings include: On 4/17/25 at 2:31 PM observation was made of an unlocked and unattended medication cart sitting in the hallway outside of room [ROOM NUMBER]. The surveyor was able to open all of the drawers and visualize all the medications in the medication cart. Unit Manager #24 walked up to the surveyor on 4/17/25 at 2:36 PM and asked if she could help the surveyor. At that time the surveyor informed her of the unlocked and unattended medication cart. At 2:37 PM Agency LPN #25 walked up and asked if someone had pulled on the drawers to unlock the cart. The surveyor informed LPN #25 that the silver lock button was extended out away from the cart prior to opening the drawers. LPN #25 then proceeded to unlock the treatment cart which was sitting next to the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-21 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, the facility staff failed to obtain outside services for residents in a timely manner (Resident #6). This was evident for 1 of 73 residents reviewed during a complaint survey. The findings include: Review of Resident #6's medical record on 4/15/25 the Resident was admitted to the facility in October 2022 with a diagnosis to include tracheostomy. Tracheostomy is a procedure to help air and oxygen reach the lungs by creating an opening into the trachea (windpipe) from outside the neck. Further review of the Resident's medical record revealed on 1/26/23 the Resident went to the ENT (ear, nose and throat doctor). Review of the ENT's Report of Consultation revealed the Resident's trach was changed and ordered to see the Resident was scheduled to see a specialist in head and neck surgery on 2/14/23. Further review of the Resident's medical record revealed the Resident did not go to the appointment on 2/14/23. Interview with the Administrator on 4/16/25 at 11:01 AM confirmed the facility staff failed to ensure Resident #6 went to a scheduled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-21 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards (Resident #12). This was evident for 1 of 73 residents reviewed during a complaint survey. The findings include. A medical record is the official documentation of a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. Review of Resident #12's medical record on 4/15/25 revealed the Resident was admitted to the facility in 2010. Further review of the Resident's medical record for podiatry care revealed the last time the Resident was seen by the Podiatrist was 1/10/24. During interview with the Unit Manager (Staff #19) on 4/15/25 at 11:33 AM, the Surveyor advised Staff #19 the Surveyor can not find any documentation the Resident was seen by the Podiatrist since 1/10/24. On 4/16/25 at 8:14 AM the Administrator provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility: 1) failed to ensure that medication carts were locked, code carts were locked, and medications were secure inside the medication cart. This was found to be evident for 3 out of 5 carts observed during the recertification survey and, 2) failed to ensure that medications were stored properly as evidenced by unopened insulin pens stored in medication carts. This was found to be evident for 2 out of 2 medication carts observed during medication storage observation. The findings include: 1) During a tour of the facility on 4/20/2022 the Surveyor observed an unlocked cart on the Light House unit unattended from12:06 PM- 12:12 PM located at the nurse's station, however no staff was around. At 12:12 PM the Unit Manager (UM), staff #28 was observed walking past the open medication cart and pushed in the button to lock the cart. Surveyor spoke to her about the time it was unlocked and further asked whose cart it was assigned to. She stated that it was assigned to RN staff #23. We went back to look at the cart and it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a resident concern, interviews and the sampling of 2 test trays, it was determined that the facility failed to prepare a palatable meal for residents. This was evident in 1of 2 test trays. The findings include: On 4/28/2022 the survey team requested a lunch test tray based on random complaints from residents about the taste and flavoring of the food provided by the facility. A lunch test tray was presented to the survey team around 12:00 PM on 4/28/2022 that according to the menu consisted of Homestyle Meatloaf with a Ketchup glaze, Au Gratin Potatoes, seasoned green peas, a dinner roll and sliced peaches. Surveyor cut open the meatloaf and found the meat to be a pale brown/gray color. Two surveyors on the team tasted the meatloaf and determined that there was no taste or flavoring to the meatloaf in addition to the off-putting color. The peas were overcooked identified by their mushy appearance. A breakfast tray was requested on 4/29/2022 at 8:00 AM to follow up on identified concerns with the lunch tray. The breakfast according to the menu was supposed to be an egg and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview with facility staff, it was determined that the facility failed to: 1) ensure that food was prepared and stored in accordance with professional standards for food service safety, 2) properly label and date food items and remove expired food items, and 3) to maintain food service equipment in a manner that ensures sanitary food service operations. This was evident through multiple observations and has the potential to affect all residents in the facility. The findings include: The surveyor conducted an initial tour of the kitchen on 4/20/2022 at 8:30 A.M. During the tour, the surveyor observed: - an uncovered tray of uncooked chicken breasts submerged in a clear solution thawing in the sink, - a green bucket of soapy water next to the tray of uncovered uncooked chicken breasts, - Staff #49 took a cloth rag out of a green bucket then rung it out in the sink that was next to the uncovered chicken breasts with potential to splash on uncovered chicken, - kitchen utensil used to serve/dispense apple sauce into dessert cups was rinsed in the sink adjacent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, it was determined that the facility staff failed to ensure the dignity of a resident (#68) as evidenced by the resident's urine catheter bag attached to the arm rest of a wheelchair. The was found to be evident for 1 out of 2 residents observed for catheter care. The findings include: A suprapubic catheter (tube) drains urine from your bladder into a urine catheter bag. It is inserted into your bladder through a small hole in your belly. You may need a catheter because you have urinary incontinence (leakage), urinary retention (not being able to urinate), surgery that made a catheter necessary, or another health problem. During a tour conducted on 04/26/22 at 1:15 PM, the Surveyor observed from the nursing unit hallway Resident #68's urine catheter bag attached to the arm rest of a wheelchair. During an interview conducted on 04/26/22 at 1:16 PM, Resident #68 stated that Geriatric Nursing Aide (GNA) #10 placed his/her catheter urine bag on the arm rest of his/her wheelchair. During an interview conducted on 04/26/22 1:23 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, review of pertinent facility documentation and interview with facility staff, it was determined that the facility staff failed to: 1) report a fall to the resident's physician and representative (RP). This was evident for 1 of 3 residents reviewed for falls/accidents (#19) and 2) report glucose levels outside acceptable parameters. This was evident for 1 of 5 residents reviewed related to complaints and facility reported incidents about general care (# 122). The findings include: 1) Review of the medical record for Resident #19 on 4/25/2022 at 10:26 AM revealed a note completed on 1/27/2022 at 11:19 PM documenting that the resident had a fracture involving the trochanteric femur with displacement, MD notified via eMedical (electronic notification). Further review of Resident #19's electronic medical record (EMR) revealed an 'SBAR' (situation, back round, assessment, recommendation) created by staff RN #28 on 2/4/2022, effective 1/26/2022 as a late entry for 1/19/2022. The SBAR completed by staff RN #28 stated: What I think is going on with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Beneficiary Protection Notification Review and interview with the facility staff, it was determined that the facility failed to document notification to a resident or representative (RP) regarding notification and explanation of their rights regarding a pending discharge from Medicare. This was evident in 1 of 3 (resident#101), residents reviewed regarding liability notices. The findings include: Advance Beneficiary Notice (ABN) is a written notice from Medicare, given to you before receiving certain items or services notifying you: Medicare may deny payment for that specific procedure or treatment. An ABN gives you the opportunity to accept or refuse the items or services and protects you from unexpected financial liability in cases where Medicare denies payment. A Notice of Medicare Non-Coverage (NOMNC) informs beneficiaries of their discharge when their Medicare covered services are ending. The NOMNC must be delivered at least two calendar days before Medicare covered services end. On 5/4/2022 Resident #101's Beneficiary Protection and Notice review task was conducted.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview it was determined the facility failed to ensure that resident rooms were maintained in a homelike environment as evidenced by brown stained ceiling tiles. This was found to be evident facility wide during the recertification survey. The findings include: During a tour of the Seaside and Oceanview nursing units conducted on 04/20/22 at 8:30 AM, the Surveyor observed resident # 12, #64, #81 and #318 rooms with brown stains on the ceiling tiles. An interview conducted on 04/21/2022 at 9:50 AM, the Maintenance Director #8 advised the Surveyors the facility had a roof leak that had been repaired and was aware of the brown water-stained ceiling tiles. During a tour of the facility with the Maintenance Director #8 conducted on 04/21/2022 at 10:12 AM, the Surveyors and Maintenance Director #8 observed brown ceiling tiles in several of the resident rooms throughout the facility. The Maintenance Director stated he/she would replace all of the brown stained ceiling tiles in each of the resident rooms.
- Potential for harm · D2022-05-06 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, facility policy and training review and interview with facility staff, it was determined that the facility failed to implement their policy on abuse as evidenced by failing to complete in-services on all employees after alleged incidents of abuse occurred in the facility. This was evident during the review of 1) 2 of 2 facility reported incidents on abuse (FRI), 2) 2 of 2 in-services that were given to the survey team as evidence of completed in-services trainings and 3) 1 of 5 annual employee trainings on abuse (#11). The findings include: 1.A. On 4/26/2022 at 11:00 AM the Surveyor reviewed an FRI #MD00163236 that was reported on 1/18/21 regarding an allegation of abuse. After the facility completed their investigation, the allegation was substantiated, the residents account of verbal abuse was determined accurate, and the employee was terminated based on code of conduct. In-services for abuse related to this incident for staff were not initiated according to what was provided to the survey team. 1.B. Review of the FRI #MD00167589 occurring on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review and interview with facility staff, it was determined that the facility failed to develop a baseline care plan related to a resident's pain. This was evident in 1of 3 Residents (#19) reviewed for pain during the investigative portion of the survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is valuable in preventing avoidable declines in functioning or functional levels. It must reflect immediate steps for assuring outcomes which improve the resident's status and progress. Review of the medical record for Resident #19 on 4/25/2022 at 9:31 AM revealed admission on [DATE] including nondisplaced intertrochanteric fracture of the left femur admitted for routine healing and history of falling. A review of Resident #19's care plans on the electronic health record at this time revealed that no care plan for pain was developed until 12/21/21 after Resident #19 had his/her 6th documented fall that the facility identified as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with facility staff, it was determined that the facility failed to update a care plan with interventions after a resident had a fall. This was evident during the review of 1 of 3 Resident (#19) falls/accidents during the investigative portion of the survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is valuable in preventing avoidable declines in functioning or functional levels. It must reflect immediate steps for assuring outcomes which improve the resident's status and progress Review of the medical record for Resident #19 on 4/25/2022 at 9:31 AM revealed admission on [DATE] including nondisplaced intertrochanteric fracture of the left femur admitted for routine healing and history of falling. A review of the medical record for Resident #19 regarding falls on 4/25/2022 at 10:26 AM revealed falls on: 1-5/27/21-fall requiring an emergency room visit for treatment 2- 6/1/21- fall with no injury documented.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility failed to ensure that appropriate care was provided to a resident with a tracheostomy and contractures as evidenced by: 1) oxygen tubing removed during hygiene care and, 2) physician ordered assistive devices was not placed on the resident. This was found to be evident for 1 (Resident #27) out of 1 resident reviewed for Tracheostomy care. The finding include: Tracheostomy (tray-key-OS-tuh-me) is a hole that surgeons make through the front of the neck and into the windpipe (trachea). A tracheostomy tube is placed into the hole to keep it open for breathing. During a tour on 04/28/2022 at 7:52 AM, the surveyor observed GNA #10 in the process of providing hygiene care to Resident # 27, a resident with a tracheostomy. The surveyor observed the resident lying flat on the bed and the resident's oxygen tracheostomy tubing detached from the resident and lying on a cart next to the resident's bed. 1) During an interview conducted on 4/28/2022 at 7:53 AM, the Geriatric Nursing Assistant (GNA) #10 confirmed that he/she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, it was determined that the facility staff failed to ensure appropriate urinary catheter care as evidenced by a urine catheter bag placed above the urinary bladder. This was found to be evident for 1 (Resident #68) out of 2 residents observed for catheter care. The findings include: A suprapubic catheter (sometimes called an SPC) is a device that's inserted into your bladder to drain urine if you can't urinate on your own. During a tour conducted on 04/26/22 at 1:15 PM, the Surveyor observed resident #68's urine catheter bag attached to the arm rest of a wheelchair above the resident's urinary bladder. During an interview conducted on 04/26/22 at 1:16 PM, Resident #68 stated that Geriatric Nursing Aide (GNA) #10 placed his/her catheter urine bag on the arm rest of his/her wheelchair. During an interview conducted on 04/26/22 at 1:23 PM, Registered Nurse #10 (RN) confirmed that Resident #68's catheter urine bag located on the arm rest of the wheelchair was incorrectly placed. The resident advised the RN that GNA#10 placed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews it was determined that the facility failed to ensure that a resident medication was administered as ordered as evidence by delayed administration of insulin. This was found to be evident for 1 (Resident #321) out of 4 residents reviewed for insulin administration. The findings include: According to the Centers for Disease Control Prevention (CDC) Diabetes is a chronic (long-lasting) health condition that affects how your body turns food into energy. Most of the food you eat is broken down into sugar (also called glucose) and released into your bloodstream. When your blood sugar goes up, it signals your pancreas to release insulin. Insulin acts like a key to let the blood sugar into your body's cells for use as energy. When you have diabetes your body either doesn't make enough insulin or can't use the insulin it makes as well as it should. During observation of the medication administration on 04/29/2022 at 8:49 AM, the Licensed Practical Nurse (LPN) #23 stated that Resident #321's blood glucose level at 7:30 AM was 204 but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility failed to provide a safe, sanitary environment to prevent the development and transmission of an airborne disease as evidenced by: 1) staff did not practice hand hygiene, and 2) staff did not wear a face mask appropriately. This was found to be evident for 3 out of 3 staff observed during a facility tour. The findings include: According to the Centers for Disease Control Prevention (CDC) COVID-19 is a respiratory disease caused by SARS-CoV-2, a coronavirus discovered in 2019. The virus spreads mainly from person to person through respiratory droplets produced when an infected person coughs, sneezes, or talks. COVID-19 spreads when an infected person breathes out droplets and very small particles that contain the virus. These droplets and particles can be breathed in by other people or land on their eyes, noses, or mouth. In some circumstances, they may contaminate surfaces they touch. Wearing a well-fitting mask that covers your nose and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of all rooms on all units, the facility failed to keep a safe sanitary and comfortable environment for residents, staff and visitors by not cleaning the air-condition and heating vents (PTAC UNITS) in all rooms. This was evident for all rooms on all units. The findings include: On 4/21/22 at approximately 10 AM all rooms on all units the air-condition and heating vents (PTAC Units) were checked for cleanliness. Upon observation by all 4 surveyors in the building at the time of the annual survey, all of the vents were dirty with a buildup of black and gray substance on each vent surface that looked like thick mold and dust. This deficient practice was noted in rooms with residents requiring mechanical ventilation and were respiratorily compromised. Therefore, having the potential to jeopardize the already compromised respiratory status of the vulnerable resident by the residents breathing in soiled and contaminated air. On 4/21/22 at approximately 11 AM, the Maintenance Director, # 8, was called to the conference room to discuss this with the surveyors. Staff # 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-09-19 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility staff failed to: 1) follow the Health Care Decisions Act when determining a surrogate decision maker, 2) Notify a resident's guardian when a new MOLST form was created, 3) Properly void an old MOLST form when a new one was created, and 4) Complete incapacity forms in a timely manner. This was evident for 6 (Residents #46, #53, #68, #75, #100, #422) of 6 residents reviewed for advance directives during an annual recertification survey. The findings include: A Maryland MOLST (Medical Orders for Life-Sustaining Treatment) form is used for documenting a resident's specific wishes related to life-sustaining treatments. The MOLST form includes medical orders for Emergency Medical Services (EMS) and other medical personnel regarding cardiopulmonary resuscitation and other life-sustaining treatment options for a specific patient. Instructions for completing a Maryland MOLST include: A Physician, Nurse Practitioner (NP), or a Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-09-19 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on surveyor observation, it was determined that the facility failed to provide a safe environment for staff, residents and the public by not maintaining a safe desk top and counter top on the 200 and 300 Halls nurses station. The findings include: During the initial tour of the 200 and 300 Halls on 09/12/18, the surveyor observed that the nurses station upper countertop and the nurses station desk top areas were in disrepair. Broken laminate on both the upper table top and the desk top were observed in disrepair with sharp edges. The facility staff must take steps to maintain a safe environment for residents, staff, and the public.
- Potential for harm · Dcited before2018-09-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, it was determined that the facility staff failed to provide a dignified environment for a resident. This was evident for 1 (Resident #53) of 2 residents reviewed for dignity during an annual recertification survey. The findings include: During an initial tour and observation of the 200-Hall nursing unit on 09/12/18 at 8:45 AM, the surveyor observed Resident #53 lying in bed with a strong odor of urine in the room. This was again observed on 09/12/18 at 12:45 PM. The facility staff must take steps to provide each resident with a dignified existence.
- Potential for harm · Dcited before2018-09-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview during the annual survey the facility failed to provide housekeeping services in order to maintain a sanitary, safe, orderly, and comfortable environment. The findings included: During initial environmental rounds on 9-17-18 at 10:00 AM and confirmed by the facility Administrator in training the following was found: room [ROOM NUMBER] has no cove base in the right corner by the bathroom and had a buildup of debris. The pressure relieving mattress' tubing covers were visibly stain with large spills and the motor had one missing hook to hold it on the footboard of the bed. The resident oxygen concentrator had spills and dust and the left bedrail had noticeable dried brown spills and old tape. The second environmental rounds on 9-19-18 at 11:00 AM found the following: 1. room [ROOM NUMBER]A wheelchair with debris and left arm rest torn and jagged. 2. room [ROOM NUMBER] A and B had scraped paint and gouges out of the wall behind the beds. 3. room [ROOM NUMBER]B wheelchair had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review it was determined the facility staff failed to notify the resident and/or the resident's representative(s) in writing the reason for a transfer to the hospital. This was evident for 1 of 43 sampled residents selected for review. Resident #100 was affected by the deficient practice. The findings include: Resident #100 has resided in the facility since December of 2012. The resident's medical record was reviewed on 9/13/18. Medical record review revealed that on 7/3/18 the nurse documented in the progress notes that Resident #100 was assessed with altered mental status and hypotension. The Nurse Practitioner was notified and gave an order to transfer the resident to the hospital emergency department. The nurse documented that the resident's representative was notified of the transfer, and the bed hold policy was sent with the resident at the time of the transfer. Medical record review revealed that there was a copy of a Reservation Agreement dated 7/4/18 that described the facility's bed hold policy and reservation agreement that was sent with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that the facility failed to screen a resident (#85) to determine if the resident had or may have had a mental disorder (MD), intellectual disability (ID), or related condition. This was identified for 1 of (Resident #85) of 4 residents reviewed for pre-admission screening and resident review (PASARR) requirements during an annual recertification survey. A review of Resident #85's medical record on 09/17/18 revealed a psychiatric assessment, dated 03/20/18, that indicated that Resident #85 was suffering from a Bipolar I disorder. This was, also, reflected in the 05/18/18 Minimum Data Set (MDS) assessment under section, active diagnoses, section I 5950 the box was checked ,yes, for an identified psychiatric disorder. In an interview with the facility Social Worker on 09/19/18, the facility Social Worker stated that Resident #85 should have had a PASARR screen after the facility psychiatrist diagnosed Resident #85 with Bipolar I disorder back in March 2018. The facility staff failed to take steps to screen Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-09-19 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, it was determined the facility failed to develop a baseline care plan for a resident within 48 hours of readmission to the facility. This was evident for 1 (Resident #105) of 43 residents reviewed during an annual recertification survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. Review of Resident #105's medical record on 09/20/18 revealed that Resident #105 was readmitted to the facility on [DATE]. Review of the medical record failed to reveal documentation that a baseline care plan was developed within 48 hours of admission. Further review of Resident #105's medical record revealed a baseline care plan and assessment was initiated on 08/20/18. The facility staff must take steps to initiate a baseline care play within 48 hours of a resident's admission.
- Potential for harm · Dcited before2018-09-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and medical record review it was determined the facility staff failed to ensure that residents received the necessary services to maintain good grooming. This was evident for 3 of 43 sampled residents selected for review. Resident #7, Resident #41 and Resident #100 were affected by the deficient practice. The findings include: Observation of Resident #7 on 9/13/18 at 1:00 P.M. and 9/18/18 at 10:30 A.M. revealed that the resident's fingernails were soiled, jagged and in need of trimming. Review of the resident's Minimum Data Set (MDS), dated [DATE], revealed that the resident needs extensive assistance with activities of daily living, including hygiene. Observation of Resident #41 on 9/13/18 at 1:31 P.M. and 9/18/18 at 2:00 P.M. revealed that the resident's fingernails were soiled, had chipped nail polish on them and were in need of trimming. Review of the resident's Minimum Data Set (MDS), dated [DATE], revealed that the resident needs extensive assistance with activities of daily living,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-09-19 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview, it was determined the facility staff failed to provide adequate activities as indicated on the MDS assessment for a resident (#27). This was evident for 1 of 43 residents selected for review during the survey process. The MDS (Minimum Data Set) is a federally-mandated assessment tool that helps nursing home staff gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure that each resident receives the care they need. MDS assessments are completed upon admission, quarterly and for any significant change in condition. Categories of MDS are: Cognitive patterns, Communication and hearing patterns, Vision patterns, Physical functioning and structural problems which includes the assessment of range of motion, Continence, Psychosocial well-being, Mood and behavior patterns, Activity pursuit patterns, Disease diagnosis, Other health conditions, Oral/nutritional status, Oral/dental status, Skin condition, Medication use and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-09-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, it was determined the facility staff failed to provide care which promoted the highest practicable well-being for Residents (#71 and #103). This was evident for 2 of 43 residents selected for review during the annual survey process. The findings include: 1. The facility staff failed to hold blood pressure medication for Resident #103 for Systolic Blood Pressure (SBP) readings under 160, as ordered by the Physician. The Systolic Blood Pressure is the top number which refers to the amount of pressure in the arteries during the contraction of the heart muscle. Review of the medical record on 9/18/18 at 2:35 PM for Resident #103 revealed a Physicians order written on 5/17/17 for Hydralazine HCL 25 milligrams (mg) (A medication used to control elevated blood pressure) 1 PO (by mouth) every 8 hours. Hold for SBP less than 110 or HR (Heart rate) Less than 60. Review of the Medication Administration Record (MAR) revealed Hydralazine HCL 25mg was administered on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview and reviews of a medical record, it was determined the facility nursing staff failed to document a skin assessment for Resident #105 upon readmission to the facility. This failure to complete a skin assessment for Resident #105 upon readmission on [DATE], lead to the development of a stage III sacrum wound and bilateral heal wounds that were not being treated for 3 days after readmission. This was evident for 1 (Resident #105) of 6 residents reviewed for pressure wounds during an annual recertification survey. The findings include: In an interview with Resident #105 on 09/12/18 at 1:46 PM, Resident #105 stated that s/he had a pressure wound on his/her buttock area and that it has been there for at least 2 weeks. Resident #105 stated that s/he did not know the condition of the wound but that his/her family member was aware. Pressure wound means an inflammation, sore, or breakdown of tissues overlying a bony prominence that has been subjected to pressure, friction or shear.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that the facility staff failed to: 1) take steps to maintain emergency equipment by a resident's bedside, and 2) administer oxygen as ordered by the physician. This was evident for 2 (Resident #73, #92 ) of 6 residents reviewed for proper respiratory care during an annual recertification survey. The findings include: 1) During an observation of Resident #73 on 09/12/18 at 12:05 PM, the nurse survey asked Respiratory Therapist (RT) #1 to show were the staff keep a spare tracheostomy tube for Resident #73. RT #1 stated that Resident #73 currently uses a #6 tracheostomy tube. RT #1 checked and was only able to show that Resident #73 had a #4 size replacement tracheostomy tube at the bedside. A review of the facility policy for Tracheostomy Management revealed that the facility staff are to keep a replacement tracheostomy tube and a one size smaller tracheostomy tube at a resident's bedside. The facility staff failed to maintain the required items needed at Resident #73's bedside for emergency tracheostomy care. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review it was determined the facility staff failed to appropriately address the Consultant Pharmacist's recommendations in a timely manner. This was evident for 1 of 43 sampled residents selected for review. Resident #71 was affected by the deficient practice. The findings include: Medical record review on 9/13/18 revealed that Resident #71 had a physician's order for a lidocaine patch 5% to be applied to the resident's right knee. The patch is used for the treatment of pain to an affected area. A lidocaine patch is applied to the skin and should only be left on up to 12 hours within a 24 hour period. Medical record review revealed that on 7/3/18 the Consultant Pharmacist reviewed the resident's medication regimen. The Consultant Pharmacist noted that there was only a place to sign for the time of application and recommended documenting on the medication administration record when the patch is removed. Medical record review revealed that 6/25/18 through 7/13/18 staff documented on the medication administration record (MAR) that the lidocaine patch was applied…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon resident interview, staff interview and medical record review it was determined that facility staff failed to assist a resident in obtaining routine dental care. This was evident for 1 of 43 residents (#107) selected for review during the survey process. The findings include: 1. During interview with Resident #107 on 9/13/18 at 12:27 PM, his/her teeth did not appear to be clean. Resident #107 was unable to communicate if s/he had received oral care that morning. Observation of the Resident at that time revealed that the resident has what appears to be decayed teeth brown in color. Review of Resident #107's medical record revealed that the resident was admitted to the facility on [DATE] with diagnoses including but not limited to: Intermittent confusion; Dysphagia (difficulty swallowing); Cardiovascular Accident x 6 (CVA or stroke), Vascular dementia. A nursing Admission/note assessment was completed on 8/18/18 and the facility staff stated that Resident #107 has his/her own teeth. The facility staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-09-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to maintain medical records in the most accurate form for Residents (#50, #67 and #116). This was evident for 3 of 43 residents reviewed in the annual survey. The findings include: A medical record is the official documentation for a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. 1. Review of Resident #50's medical record on 9-18-18 at 8:30 AM revealed no current September orders were printed and placed on the record. The orders were for August. 2. Review of Resident #67's medical record on 9-17-18 at 11:30 A.M revealed no current September orders were printed and placed on the medical record. The orders were for August. On 9-18-18 at 9:30 AM the facility Administrator confirmed that Resident's #50 and #67 were without current orders on the medical record. 3. Review of Resident #116's medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-09-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview of facility staff and medical record review it was determined the facility staff failed to ensure that a procedure was in place for adequate surveillance of infections and infectious organisms and failed to ensure that residents' toothbrushes were stored in a manner to prevent contamination. This was evident for 2 Residents (#71 & #107) of 43 residents reviewed in the annual survey. 1. Review of the facility's surveillance activities revealed that the facility did not have a procedure that would enable the facility to adequately identify and track infections and infectious organisms. The findings include: On 9/19/18 review of the pharmacy order listing report for antibiotics revealed that during the month of September a resident was being treated with an antibiotic for osteomyelitis and a resident was being treated with an antibiotic for a possible clostridium difficile infection. Review of the facility's September line listing of residents being treated for infection revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-09-19 · tag F0924 — isolatedPut firmly secured handrails on each side of hallways.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview during the annual survey the facility failed to have firmly secured handrails on the corridor walls. The findings included: 1. On 9-17-18 at 9:30 AM the hand railing by the staff bathroom on Unit One and the hand railing by the men's shower room on Unit One were loose and not securely affixed to the wall. This finding was confirmed with the Administrator in training on 9-17-18 at 9:59 AM. 2) The following hand rails were observed to be loose or in disrepair during the annual recertifiction survey: outside the Seaside staff rest room and outside room [ROOM NUMBER].
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.8 | +0.2 vs chain |
| Health inspection | 3 of 5 | 2.5 | +0.5 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 58 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 58; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| 14200 LAUREL PARK DRIVE HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/01/2022 |
| A&R STERN FAMILY MD7 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 06/01/2022 |
| SCHROEDER, HAILEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/08/2024 |
| SCHWARTZ, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2022 |
| TAVAKOLI-JALILI, NADER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2024 |
| STERN, ARYEH | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/26/2025 |
| ACCURATE STAFFING LLC | Organization | ADP OF THE SNF | — | since 06/01/2022 |
| BRAND SONNENSCHINE LLP | Organization | ADP OF THE SNF | — | since 06/01/2022 |
CMS files one row per role, so the 10 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215141. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.