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Autumn Lake Healthcare At West Hartford

1 Emily Way, West Hartford, CT 06107 · For profit - Corporation · 75 certified beds · (860) 561-7022 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Oct 2021Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$24,453 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2021
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $24,453 in federal fines (most recent 2023-09-14)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
11 Shuttle Rd · (860) 679-3980 · Call to confirm hours
Pharmacy
Trimyou0.9 mi
1245 Farmington Ave # 322 · (888) 816-0613 · Call to confirm hours
Grocery
1235 Farmington Ave · (860) 521-5010 · Call to confirm hours
Park
Farmington Avenue · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.0%18.0%15.4%better
Long-stay residents who lose too much weight7.7%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.7%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms40.4%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury7.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened8.4%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.0%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine97.9%93.5%95.3%typical
Long-stay residents with pressure ulcers7.7%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control28.9%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.7%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine87.6%69.7%79.4%better
Short-stay residents rehospitalized after admission23.6%24.3%22.6%typical
Short-stay residents with an outpatient ER visit7.2%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.972.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.531.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 189 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.0%U.S. median 51.5%
Got home and stayed home
8.8%U.S. median 10.7%
Went back to hospital
85.3%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 85.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 95 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.0%CMS range 56.1–68.751.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.8%CMS range 6.5–12.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge85.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge69.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.4%CMS range 3.1–9.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.17
Aide hours/ resident / day
4.08
Total nurse hours/ resident / day
0.35
RN hoursweekends
41.6%
Total nursing turnover
45.5%
RN turnover

How full it usually is: this home is certified for 75 beds and averages 67.4 residents a day — about 90% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 4.27 on weekdays — 15% thinner on weekends. RN hours go from 0.84 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-11-18)
23
at the previous standard inspection (2024-02-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

70 citations, most serious first. The 11 most serious are shown; the remaining 59 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-09-14 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, emergency medical technician report, facility policy, and interviews, for one (1) resident, (Resident #1), the facility failed to provide Cardio-Pulmonary Resuscitation (CPR) in accordance with the resident's request and physician's order for full code (resuscitation procedures will be provided including but not limited to CPR) resulting in a finding of Immediate Jeopardy. The finding includes: Resident #1's diagnoses included hypertension and Chronic Obstructive Pulmonary Disease (COPD). The admission Minimum Data Set (MDS) dated [DATE] identified Resident #1 was cognitively intact, and received oxygen daily. A care plan dated [DATE] identified Resident #1 had an established an advanced directive to be a full code with interventions that directed to activate Resident #1's advanced directives as indicated. A physician's order dated [DATE] directed that Resident #1 was a full code. The Resident/patient health Care Instructions form dated [DATE] signed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited beforedisputed · IDR2026-05-11 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, interviews, and facility documentation, the facility failed to ensure discontinued Schedule II through V controlled substances brought into the facility from an outside pharmacy and stored in bubble packs and bottles were secured in a permanently affixed, separately locked compartment as required. The findings include:Interview with the Director of Nursing Services (DNS) on 5/6/26 at 12:28 PM identified discontinued controlled substances were stored in a locked file cabinet located inside the DNS office until they were destroyed. The DNS identified the office door acted as the second lock for the controlled substances stored in the cabinet.An observation on 5/6/26 at 12:37 PM identified the DNS office door was wide open with no staff present. The surveyor went to the Administrator's office and requested the Regional Clinical Director (RCD) return to the DNS office. The Administrator's office and Admissions office were located in the same hallway as the DNS office, and both rooms had access to the DNS office when its door was open.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policies, and interviews, for one (1) of three (3) sampled residents (Resident #1) reviewed for pain management, the facility failed to ensure ongoing assessment, implementation of additional interventions, and provider notification when Resident #1 continued to report severe unrelieved pain following administration of prescribed pain medication. The failures included lack of reassessment, failure to administer available as needed (PRN) pain medication, and failure to notify the provider when pain remained unchanged. The findings include:Resident #1 was admitted to the facility in September 2021 with diagnoses that included malignant neoplasm of the anus, chronic pain syndrome, and unspecified osteoarthritis.The Comprehensive Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 00) and was dependent with toileting, lower body dressing, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policies, and interviews, for one (1) of three (3) residents (Resident #1) reviewed for medication administration, the facility failed to ensure Resident #1's Schedule II pain medication was available for administration in accordance with the physician order. For two (2) of eleven (11) residents (Resident #2 and Resident #3) reviewed for medication administration, the facility failed to document the administration of a controlled substance in accordance with facility policy and failed to remove a controlled substance from the medication cart after the order expired. The findings include:1.Resident #1 was admitted to the facility in [DATE] with diagnoses that included malignant neoplasm of the anus, chronic pain syndrome, and unspecified osteoarthritis.The Comprehensive Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 00) and was dependent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policies, and interviews, for one (1) of three (3) residents (Resident #1) reviewed for medication administration, the facility failed to ensure the physician's order for a Schedule II controlled substance was followed. The failures included unapproved substitution of medications, inaccurate documentation on the Controlled Substance Disposition Record, and inaccurate documentation on the Medication Administration Record (MAR). The findings include: Resident #1 was admitted to the facility in September 2021 with diagnoses that included malignant neoplasm of the anus, chronic pain syndrome, and unspecified osteoarthritis.The Comprehensive Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 00) and was dependent with toileting, lower body dressing, and transfers.The Resident Care Plan (RCP) dated 5/16/25 identified Resident #1 was at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 2 residents (Resident #41 and 58) reviewed for abuse, the facility failed to ensure the residents were treated in a respectful and dignified manner. The findings included: Resident #41 was admitted to the facility in 6/2019 with diagnoses that included morbid obesity and anxiety disorder. The annual MDS dated [DATE] identified Resident #41 was moderately cognitively impaired, and required one person assist with bed mobility, and two person assist with transfer to the toilet and chair. The care plan dated 10/10/25 identified Resident #41 was at risk for functional decline in mobility, was highly demanding and had a potential to demonstrate verbally abusive behaviors related to ineffective coping skills. Interventions included assist of two at bed level due to behaviors, anticipate needs, analyze/document triggers and what deescalates behavior. A Reportable Event Form dated 11/16/25 at 7:38 AM identified Resident #41…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident # 55) reviewed for accidents, the facility failed to conduct an assessment to ensure the resident could safely self-administer medications. The findings include:Review of the hospital Discharge summary dated [DATE] identified Resident #55's active medications included Efinaconazole 10 % solution (a topical medication used for toenail fungal infections) once daily and Ammonium Lactate 12 % (a topical medication used for skin dryness and itching).Resident #55 was admitted to the facility in [DATE] with diagnoses that included acute kidney failure, cerebral infarction, and allergic contact dermatitis.A physician's order dated [DATE] directed to apply Ammonium Lactate 12% over the whole body every evening for dry skin/itchiness. The admission MDS dated [DATE] identified Resident #55 had intact cognition, was frequently incontinent of bowel, occasionally incontinent of bladder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #2) reviewed for food and on a restricted diet, the facility failed to provide the resident with his/her choice of meals. The findings include:Resident #2 was admitted to the facility in August 2025 with diagnoses that included end stage renal disease, diabetes, and severe protein-calorie malnutrition. The Nutrition Evaluation dated 8/20/25 and a dietitian progress note dated 8/20/25 at 11:27 AM identified Resident #2 feeds him/herself and only needs to be set up. Resident #2 has had variable meal intake from 25 - 100%. Resident #2 may benefit from supplements secondary to variable oral intake and increased needs due to diagnosis and need for specialized treatment. Nutrition interventions will include adding a nephron supplement daily and to honor food preferences as appropriate.A physician's order dated 8/20/25 directed to provide Resident #2 with a renal diet, regular texture, and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 1 of 3 residents (Resident #1) reviewed for hospitalization, the facility failed to ensure the physician was immediately notified when the resident had of a change in condition including difficulty with speech and right sided weakness and for 1 of 5 residents (Resident #7) reviewed for accidents, the facility failed to ensure that the physician and resident representative were notified of newly identified skin issues. The findings include: 1.Resident #1 was admitted to the facility in May 2023 with diagnoses that included repeated falls and malignant neoplasms of the spinal cord, prostate, bone, liver, and intrahepatic bile duct. The annual MDS dated [DATE] identified Resident # 1 had moderately impaired cognition, no functional limitation in range of motion impairments to the upper or lower extremities, clear speech-distinct intelligible words, the ability to express ideas and wants, required partial/moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy and interviews for 1 of 3 sampled nurse aide and 1 of 2 licensed staff employee files, the facility failed to ensure criminal background checks were completed prior to the employee starting employment and caring for residents in the facility. The findings include: A review of LPN #5's employee file identified her date of hire was effective 9/9/22. The employee file failed to reflect a criminal background check had been completed for LPN #5.Interview and employee file review with HR Specialist #1 on 11/18/25 at 1:34 PM identified it was human resource's responsibility to ensure criminal background checks were completed prior to employment. HR Specialist #1 indicated one should have been completed for LPN #5 as she transferred from another location but was unable to produce the documentation. HR Specialist #1 further identified she was not an employee of the facility during the time the background check would have been obtained and had not conducted an audit to determine compliance since becoming employed.The abuse policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 1 of 5 residents (Resident #2) reviewed for PASARR, the facility failed to review the PASARR on admission for accuracy and failed to update the state designated authority when the resident received a new diagnosis of major depression. The findings include: A PASARR Level 1 Preadmission Screening Outcome dated 12/23/24 identified no mental health diagnosis is known or suspected. Resident #2 does not have a diagnosis of dementia and had no known mental health behaviors which affect interpersonal interactions. Resident #2 is not on any antidepressants, mood stabilizers, antipsychotics, or other mental health medications prescribed currently or anytime within the last 6 months. There is no evidence of a PASARR condition of a serious behavioral mental health condition. If changes occur or new information refutes these findings, a new screen must be submitted.The hospital Discharge summary dated [DATE] identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 59 citations
  • Potential for harm · Dcited before2025-11-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 of 5 residents (Resident #7) reviewed for accidents, the facility failed to ensure that the care plan was revised to reflect identified skin issues. The findings include:Resident #7 was admitted to the facility in December 2024 with diagnoses that included anaplastic astrocytoma (brain tumor), epilepsy, and sick sinus syndrome.Review of the clinical record identified Resident #7 was hospitalized from [DATE] - 9/19/25 following an unwitnessed fall that resulted in a hip fracture which required surgery.The 5-day MDS dated [DATE] identified Resident #7 had severely impaired cognition, was frequently incontinent of bowel, occasionally incontinent of bladder, required substantial assistance with toileting and bathing, and was dependent on staff to assist with transfers.The care plan dated 9/24/25 identified Resident #7 had potential/actual impairment to skin integrity and fragile skin. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #20) reviewed for activities of daily living (ADLs), the facility failed to assist the resident out of bed upon his/her request. The findings include:Resident #20 was admitted to the facility in April 2025 with diagnoses that included weakness, anxiety, and depression. The quarterly MDS dated [DATE] identified Resident #20 had intact cognition, exhibited no behavioral symptoms, and was dependent for chair/bed-to-chair transfers, lying to sitting, and sitting to standing.The care plan dated 11/4/25 identified Resident #20 was at risk for skin breakdown related to decreased mobility, incontinence, and need for assistance with bed mobility, with interventions that included staff to assist with bed mobility, turning, and repositioning. The care plan further identified Resident #20 was at risk for falls related to the need for assistance with ADLs/transfers, and medication use, with interventions that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident # 7) reviewed for accidents, the facility failed to ensure that an RN assessment was completed following newly identified skin issues on the resident's face, and failed to ensure weekly body audits were completed per the physician's order, and for 1 of 3 residents (Resident #1) reviewed for hospitalization, the facility failed to ensure a comprehensive RN assessment was completed and documented upon the identification of a change in condition. The findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses that included anaplastic astrocytoma (brain tumor), epilepsy, and sick sinus syndrome. Review of the clinical record identified Resident #7 was hospitalized from [DATE] - 9/19/25 following an unwitnessed fall that resulted in a hip fracture which required surgery. A physician's order dated 9/19/25 directed to complete weekly skin evaluations. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interview for 1 of 3 residents (Resident # 52) reviewed for pressure ulcers, the facility failed to ensure weekly skin audits were completed per the facility policy and failed to ensure a comprehensive RN assessment was completed upon the identification of a new skin issue. The findings include:Resident #52 was admitted to the facility in December 2020 with diagnoses that included venous insufficiency, transient ischemic attack, and major depressive disorder. The quarterly MDS dated [DATE] identified Resident #52 had moderately impaired cognition, was always incontinent of bladder, always continent of bowel, was independent with sitting to standing and toilet transfers, and was at risk for developing pressure ulcers/injuries.The care plan dated 5/10/25 identified Resident #52 was at risk for skin breakdown as evidenced by limited mobility and incontinence, with interventions that included weekly skin assessments by licensed nurse, observing skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #2 and 21) reviewed for a specialty medical procedure and who were on a fluid restriction, the facility failed to monitor the resident's fluid intake to include 24-hour totals. The findings include: Resident #2 was admitted to the facility in August 2025 with diagnoses that included end stage renal disease and congestive heart failure. The admission MDS dated [DATE] identified Resident #2 had intact cognition. Resident #2 was on dialysis and had a therapeutic diet. The care plan dated 8/27/25 identified interventions that included a renal diet and an 1800 ml per day fluid restriction. A physician order dated 9/10/25 directed Resident #2 was to maintain an 1800 ml per day fluid restriction. A physician order dated 9/30/25 identified an 1800 ml fluid restriction per day and for nursing to give 720 ml per day and dietary to give 1080 ml per day. Observation on 11/16/25 at 9:50 AM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #4) reviewed for dental services, who required an extraction of a tooth and was receiving Eliquis (a blood thinner), the facility failed to hold the Eliquis which resulted in a delay in having the tooth extracted. The findings include:Resident #4 was admitted to the facility in October 2022 with diagnoses that included Parkinson's disease and history of thrombosis (clot) of the left femoral vein.An APRN progress note dated 11/13/24 directed to continue antibiotic for tooth/dental infection.A change in condition note dated 11/18/24 identified an infection in tooth #21.The quarterly MDS dated [DATE] identified Resident #4 had moderate cognitive impairment, required assistance with personal care and had no dental discomfort.The care plan dated 5/31/25 identified Resident #4 was at risk for oral health problems related to broken/missing teeth and was receiving anticoagulant (blood thinning) therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #11) reviewed for pressure ulcers, the facility failed to ensure that staff adhered to enhanced barrier precautions (EBP) when providing care to the resident, and for 2 of 4 medication carts, the facility failed to ensure the medication carts were maintained in a clean and sanitary manner. The findings include: 1. Resident #11 was admitted to the facility on [DATE] with diagnoses that included hemiplegia affecting the right side, stage 3 pressure ulcer of the back, and weakness. A physician's order dated 10/8/25 directed enhanced barrier precautions (EBP) as a preventative measure due to a wound. The admission MDS dated [DATE] identified Resident #11 had moderately impaired cognition, was always incontinent of bowel, frequently incontinent of bladder and was dependent on staff to assist with toileting, bathing, and dressing. The care plan dated 10/15/25 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for 1 resident (Resident #1) reviewed for ADLs, the facility failed to ensure weekly skins were performed in accordance with facility policy. The findings include: Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for 1 resident (Resident #1) reviewed for ADLs, the facility failed to ensure weekly skins were performed in accordance with facility policy. The findings include: Resident #1 had diagnoses that included anemia, diabetes mellitus, chronic kidney disease, and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of nine out of fifteen (9/15), indicative of moderately impaired cognition, was at risk for alteration in skin integrity and was always incontinent of bowel and bladder. The Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-05 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation review, facility policy review, and interviews for 2 of 43 residents (Resident #1 and Resident #3) reviewed for ADL care, the facility failed to ensure facility staffing was utilized across the facility to ensure residents received personal care and incontinent care in a timely manner. The findings include: Based on observations, clinical record review, facility documentation review, facility policy review, and interviews for 2 of 43 residents (Resident #1 and Resident #3) reviewed for ADL care, the facility failed to ensure facility staffing was utilized across the facility to ensure residents received personal care and incontinent care in a timely manner. The findings include: A) Resident #1 had diagnoses that included bipolar disorder, depression, and anxiety. The quarterly Medicare Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of nine out of fifteen (9/15),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #1), reviewed for quality of care, the facility failed to ensure daily weights were obtained and failed to notify the physician of a weight gain greater in accordance with physician orders. The findings include: Resident #1 had a diagnosis of chronic kidney disease. Quarterly MDS dated [DATE] identified Resident #1 had a BIMS of 12 indicating moderately impaired cognition and required assistance with ADLs. The Resident Care Plan (RCP) dated 1/23/2025 identified variations in weight and appetite. Interventions directed to monitor weight, and notify the provider of significant weight changes. Physician order dated 12/23/2024 directed to obtain a daily weight and to notify the provider of an increase greater than two (2) pounds in one (1) day or five (5) pounds in three (3) days. Record review identified during January 2025, Resident #1 weights were obtained on the following dates: 1/6, 1/7, 1/15, 1/16, 1/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure staff coverage timely to ensure a blood sugar measurement was obtained prior to a meal in accordance with physician orders. The findings include: Resident #1 was admitted with diagnoses that included diabetes mellitus (DM). A resident care plan (RCP) dated 9/3/2024 identified Resident #1 had insulin dependent diabetes. Interventions directed to access and record blood glucose levels and labs as ordered. An annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a BIMS of 11 meaning mildly impaired cognition, had a diagnosis of diabetes and received insulin seven out of the prior seven days. A physician's order dated 11/20/2024 directed to check blood sugar (via blood glucose monitor) before meals and at bedtime for DM. A late entry nursing progress note written by the Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documents, and interviews for one (1) of (3) residents (Resident #2), reviewed for hydration, the facility failed to notify the Advanced Practice Registered Nurse (APRN) that an order was not promptly initiated . The findings included: Resident #2 had diagnoses that included failure to thrive, metabolic encephalopathy, and unspecified dementia. Review of the admission Minimum Data Set assessment dated [DATE] identified Resident #2 as severely cognitively impaired and required moderate assistance with eating. Review of the Resident Care Plan dated 8/22/24 identified Resident #2 was at nutritional risk due to poor oral intake with interventions that included to provide the diet as ordered and notification of nurse for consumption of less than 50% of a meal. Review of a physician's order dated 8/23/24 directed placement of a peripheral intravenous line (IV) for hydration. Review of a nurse's note dated 8/25/24 at 11:41 PM identified Resident #2 had pulled out his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record and facility documentation for one resident (Resident #1) reviewed for meal intake, the facility failed to document daily food consumption. The findings included: Resident #1 had diagnoses that included cerebral infarction, hypertensive urgency, and cerebral ischemia. Review of the Nursing admission assessment dated [DATE] identified Resident #1 was alert to person and required assistance with activities of daily living Review of the Resident Care Plan dated 8/2/24 identified Resident #1 was at nutritional risk due to dietary restrictions and stroke with interventions that directed to monitor weight, labs and intake as available. Review of Resident #1's meal intake documentation failed to identify meal intake percentages on the following days: 8/3/24 and 8/4/24 for breakfast, lunch, and dinner, 8/5/24 for dinner, 8/6/24 for breakfast and lunch, 8/8/24 for dinner, and 8/10/24 for dinner. Interview with the Director of Nurses on 9/19/24 at 4:03 PM identified that NA are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility policy and staff interviews for 3 of 5 residents reviewed for care planning for (Resident # 31), the facility failed to develop a person-centered care plan for the resident medication and for( Resident # 41), the facility failed to develop a comprehensive care plan regarding the resident's respiratory treatment and discharge needs and for( Resident # 66), the facility failed to develop a discharge care plan to address the residents needs post discharge. The findings included: 1. Resident #31's diagnoses included atrial fibrillation and Arteriosclerotic Heart Disease. The care plan dated 7/25/2023 indicated Resident #31 exhibited or was at risk for gastrointestinal symptoms or complications related to constipation. Interventions included diet as ordered, to monitor and record bowel movements, consumption of fluids during meals and to monitor for signs of dehydration. The quarterly minimum Data Set (MDS) assessment dated [DATE] identified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-06 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 1 of 1 resident ( Resident # 8) reviewed for call bell , the facility failed to ensure the resident's call bell was within reach per facility practice and plan of care and for 7 of 10 sampled residents (Residents # 8, 32, 35, 39, 50, 52 and 53) reviewed for Care Plans, the facility failed to review and/or revise care plans in a timely manner. The findings included: 1. Observation on 1/30/24 at 9:35 AM identified call bell placed on left side of Resident # 8 and voice automated call button system was out of resident's reach (not on over bed table or bed) as well. Interview with LPN #3 at 9:40 AM identified Resident #8 is frequently checked on and his/her roommate communicates with him/her. LPN #3 placed the blue and red call buttons in front of the resident on her/his bed table, however when the resident and LPN #3 pressed the buttons, they weren't working (not charged). LPN #3 indicated there was no checklist identifying the buttons were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-06 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of policy and interviews for 1 of 3 residents (Resident #2) observed dining, the facility failed to clarify a physician's diet order for a resident who had 2 active orders and for 2 of 3 residents ( Resident # 52) who require assistance with medication administration, the facility failed to monitor the resident's blood pressure as prescribe and for (Resident # 53), the facility failed to clarify and administer treatment orders and for 1 of 5 residents ( Resident # 57) reviewed for Unnecessary Medication, the facility failed to administer an antidepressant medication as prescribed. and for 1 of 2 (Resident # 117) reviewed for accidents, the facility failed to conduct assessments to meet professional standards. The findings included. 1. Resident #2's diagnosis included acute and chronic respiratory failure, diabetes mellitus and Congestive Heart Failure (CHF). A physician's order dated 6/4/2021 directed to provide a 2 Gram Na(sodium) diet regular texture, for CHF. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-06 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the noon meal, interviews, test tray for palatability and staff interviews for 3 out 5 residents screened for dining (Resident #5, Resident #29, Resident #31), the facility failed to ensure that food was appetizing, and palpable to taste. The findings included: 1. Resident #5 identified the tater tots on her/his lunch plate were hard as bricks on 1/30/24. 2. Resident #29 identified dissatisfaction with her/his meal options, stating his/her 1/30/24 lunch was unpalatable, the tater tots were hard and cold, the meatball grinder was unappetizing, and the food in general was horrible. Resident #29 further identified the soup was too salty and the food was too greasy. 3. The test tray ordered by the surveyor on 2/1/24, which consisted of hot roast beef sandwich and tater tots, was found to be cool in temperature and the tater tots were overcooked and difficult to chew. 4. Resident #31 identified his/her tater tots were hard and difficult to chew on during his/her lunch on 2/1/24. Interview with the Dietary Manager on 2/1/24 at 12:48 PM identified food temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen, facility policy and interviews, the facility failed to properly label opened packaged food items/individual servings, remove expired foods and to perform hand hygiene after touching face with gloved hand to prevent cross contamination. The findings included: 1. During a tour of the kitchen with the Dietary Manager on 2/1/24 from 9:10 AM to 10:00 AM identified the following: a. The walk-in refrigerator located in the kitchen contained a gallon container of garlic cloves with an expiration date of 12/8/23, a container of Nature's Promise Deli Pickle Chips with an expiration date of 1/4/24, and a 7.5 oz container of Philadelphia Strawberry Cream Cheese with an expiration date of 1/2/24. Further observations of the kitchen identified an opened and undated Pit Ham with water added (for sandwiches), and an opened and undated Turkey Breast (for sandwiches). b. The dry storage closet contained three bowls of prepared breakfast cereal with a labeled or dated, and a partial case of individual servings of International Delight Creamers with an expiration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the kitchen, the facility policy, and staff interviews, the failed to ensure dietary staff covered facial hair with a hairnet while in the kitchen and failed to ensure staff handled linen to prevent the spread of infection and reviewed of the facility Infection Control Program identified the facility failed to provide infection surveillance per policy and adhere to the legionella water management program per policy .The findings included. 1. An observation during the initial tour of the kitchen on 1/29/24 at 9:10 AM identified Dietary Aide (DA) #1 in the kitchen without a hairnet covering a mustache and beard. Dietary Aide #1 indicated he/she should have a hairnet over the facial hair and applied a hairnet prior to resuming duties in the kitchen. An interview with Dietary Manager #1 on 2/2/2024 at 10:25 AM indicated when staff are in the kitchen, they should have a hairnet covering facial hair including beard and mustache. 2. On 2/1/2024 at 5:56 AM an observation on unit 2 in the hallway outside a resident room identified 2 clear plastic bags full of dirty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-06 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and interviews, the facility failed to ensure all staff received Abuse and Dementia training annually since the last survey. The findings include: An interview and review of facility documentation on 2/02/24 at 2:30 PM with RN #1 of the Inservice training for staff in all departments within the facility identified no training was found for Abuse and Dementia care from 3/6/2023 through 1/9/2024. RN # 1 indicated when the documentation was requested (1/30/2023) s/he was able to print some of the in-service training. However, since the Change of Ownership the documents were unavailable. Additionally, the facility on 2/2/24 were unable to provide evidence of any education training for Abuse and Dementia for 2022 for all departments. An interview with the administrator on 2/6/2024 at 10:12 AM indicated the facility is trying to obtain the 2022 staff Roster from the prior owner that the facility requested on 2/5/24 and 2/6/2024 and provided copies of the emails requesting documentation. The facility policy labeled Abuse prohibition dated 9/26/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-06 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and interviews, the facility failed to ensure NA nurse aides received the required 12 hours of training annually since the last survey. The findings included: An interview and review of facility documentation on 2/02/24 at 2:30 PM with RN #1 of the Inservice training for staff in all departments within the facility identified no training was found for nurse aides receiving the required 12 hours of training annually since the last survey. An interview with the administrator on 2/6/2024 at 10:12 AM indicated the facility is trying to obtain the 2022 staff Roster from the prior owner that the facility requested on 2/5/24 and 2/6/2024 and provided copies of the emails requesting documentation. The facility policy labeled Abuse prohibition dated 9/26/2023 indicated facility staff will be provided to all employees through orientation, code of conduct training and a minimum of annually. On 2/5/2023 At 11:30 AM RN #1 identified s/he was unable to provide the required 12-hour annual nurse aide training for all nurse aides. Rosters of all employees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based clinical record, observation, facility documentation review, policy review and interviews for 1 of 1 sampled resident (Resident #41) reviewed for Resident Assessments, the facility failed to ensure the resident's admission assessment included a specialized respiratory treatment and ensure care areas were triggered as part of the comprehensive assessment. The findings include: Resident #41's diagnoses included: Peripheral Vascular Disease (PVD), chronic obstructive pulmonary disease (COPD), and obstructive sleep apnea. A physician's progress history noted dated 9/17/23 from a previous facility indicated resident known to have COPD, obstructive sleep apnea on CPAP. A nursing admission assessment dated [DATE] identified respiratory care needs included CPAP (continuous positive airway pressure) (machine that uses mild air pressure to keep breathing airways open while you sleep for better sleep quality, reduction or elimination of shoring, and less daytime sleepiness) use. An Advanced Practice Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 2 of 2 sampled residents (Residents #29 and 39) reviewed for Care Planning, the facility failed to complete the cognitive and mood care areas of the Minimum Data Set assessments per facility policy. The findings included: 1. Resident #29's diagnoses included depression, chronic congestive heart failure, dilated cardiomyopathy, and type 2 diabetes mellitus. A physician's order dated 8/30/23 directed paroxetine 10 mg daily by mouth for depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #29 required substantial assistance with toileting hygiene, lower body dressing, and putting on, taking off footwear, however, sections c (cognition) and d (mood) were not completed 2. Resident #39's diagnoses included schizoaffective disorder, dementia, and type 2 diabetes mellitus. The quarterly Minimum Data Set, dated [DATE] identified Resident #39 required partial assistance with toileting, bathing, and personal hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 1 of 2 sampled residents (Resident #39) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to update the level of care in a timely manner. The findings included: Resident #39's diagnoses included schizoaffective disorder, dementia, and type 2 diabetes mellitus. A review of PASRR Level I with determination date of 10/30/20 identified Resident #39 required no further Level I screening unless he/she was suspected of having a serious mental illness or intellectual or developmental disability and exhibited a significant change in treatment needs. The quarterly Minimum Data Set, dated [DATE] identified Resident #39 required partial assistance with toileting, bathing, and personal hygiene. Review of the Resident Care Plan dated 1/4/24 identified a decline in cognitive function or impaired thought processes related to dementia and schizoaffective disorder. Interventions directed to monitor for decline in activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for 1 of 3 residents (Resident #41) reviewed for discharge, the facility failed to ensure the clinical record identified the resident's discharge plans post discharge from the facility. The findings included: Resident #41's diagnoses included peripheral vascular disease, chronic obstructive pulmonary disease (COPD), and obstructive sleep apnea. A nursing admission assessment dated [DATE] failed to identify resident's discharge plan or goal. A social worker's progress note dated 8/8/23 by SW #2 (from prior facility) indicated patient's stay is expected to be short term, length of stay 15-21 days, goals of care related to transitioning back to community discussed. A social worker's progress note dated 9/8/23 by SW #2 (from prior facility) indicated patient discharged with belongings and discharge packet, information sent to home health and primary care providers office. A social worker's progress note dated 10/3/23 by SW #2 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 2 of 3 residents (Resident #52, Resident #57) who required assistance with medication administration, the facility failed to ensure physician's orders were followed as prescribed. The findings included: 1. Resident #52's diagnoses include dementia, hypertension (HTN), and atrial fibrillation. The annual minimum data set (MDS) assessment dated [DATE] identified Resident #52 as severely cognitively impaired and required setup/clean up assistance with eating, needed supervision for hygiene/showering and was independent for toileting. The physician's orders dated 2/9/23 directed to give 1, 50 mg (milligram) tablet of Metoprolol Tartrate by mouth two times a day for HTN, hold for systolic blood pressure (SBP) of less than 110 or a heart rate (HR) of less than 55. The Treatment Administration Record (TAR) dated 11/1/23 through 11/30/23 identified Resident #52 had Metoprolol Tartrate administered 6 out of 52 times outside of the SBP or HR parameters.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, review of facility policy and interviews for 1 of 1 resident (Resident #53), at risk for pressure ulcer development, the facility failed to appropriately identify the residents wound treatment. The findings include: Resident #53's diagnoses include type 2 diabetes mellitus, rheumatoid arthritis, and polyneuropathy. The quarterly minimum data set (MDS) assessment dated [DATE] identified Resident #53 as cognitively intact and required supervision with eating and hygiene and was dependent on toileting. The RCP dated 10/23/24 identified Resident #53 had a deep tissue injury (DTI) to right and left heel, abrasions, skin tears related to fragile skin and disease process. Interventions included: treatment order was updated per wound MD, staff education in progress to ensure offloading of the heel daily and to monitor for signs and symptoms of infection and report to physician. The physician's orders dated 12/5/23 indicated an unstageable right heel wound. Staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observations of dining and the environment, policy review and interviews for 3 of 3 residents (Resident #2, Resident #31, Resident #57) observed during dining, the facility failed to ensure the residents had a way to access staff in case of a choking incident to ensure residents were free from accidents and the facility failed to consistently monitor hot water temperatures per practice and as directed to ensure safe and acceptable water temperatures. The findings included: 1. An observation on 2/1/2023 at 8:05 AM in the second-floor dining area near the nurse's station identified Resident # 2, Resident # 31 and Resident # 57 seated at a circular table in the dining room located off the nurse's station which was unoccupied. Further observations noted at 8:16 AM a nurse aide entered the dining area, went to the refrigerator, and left the dining area at 8:17 AM. On 2/1/2023 at 8:17 AM an interview and observation with RN#1 indicated there was no call system located in the dining area. Since the residents in the area were independent, they do not require supervision, the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, observation, policy review and interviews for 1 of 1 sampled resident (Resident #41) reviewed for respiratory care, the facility failed to ensure the resident had a physician's order for the utilization of oxygen and failed to implement a sleep device for sleep apnea. The findings include: Resident #41's diagnoses included: Peripheral Vascular Disease (PVD), chronic obstructive pulmonary disease (COPD), and obstructive sleep apnea. A physician's progress history noted dated 9/17/23 from a previous facility indicated resident known to have COPD, obstructive sleep apnea on Continuous Positive Airway Pressure (CPAP). An Advanced Practice Registered Nurse's progress history note dated 9/18/23 from previous facility indicated the resident had a past medical history of obstructive sleep apnea and on CPAP. A nursing admission assessment dated [DATE] identified respiratory care needs included CPAP (machine that uses mild air pressure to keep breathing airways open while you sleep for better…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, review of facility policy and interview for 1 of 1 resident (Resident #32) reviewed for specialized treatment, the facility failed to consistently conduct weights per physician's orders and failed to provide ongoing communication and collaboration with the specialized treatment center regarding care and services consistent with facility policy and the plan of care. The findings included: 1. a. Resident #32's diagnoses include renal disease, high blood pressure, and muscle weakness. The physician's orders dated 5/20/23 directed to obtain and document post specialized treatment weight only, every evening shift every Tuesday, Thursday, and Saturday. The quarterly MDS assessment dated [DATE] identified Resident # 32 as cognitively intact and required set up or clean up assistance with eating and personal hygiene and required moderate assistance with toileting and showering. A review of weights and vitals from 5/20/23 through 1/31/24 identified the facility failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, observations, facility policy and interviews for 2 of 5 residents reviewed during medication administration (Resident #72 and #119), the facility failed to ensure the residents received the prescribe dose to ensure the facility's medication error rate was less than 5 percent. The findings included: 1. Resident #72's diagnoses included aftercare of closed fracture and chronic kidney disease. A physician's order dated 1/12/2024 directed to provide MiraLAX powder give 17 grams by mouth once daily for constipation in 4-8 ounces of fluid if resident has not had a bowel movement in 72 hours. The Care Plan dated 1/13/2024 indicated Resident #72 had an alteration in musculoskeletal status related to a fracture of the left knee. Interventions include in part to give analgesic as ordered by the physician and to monitor for side effects. An observation of medication administration with LPN #1 on 1/31/2023 at 8:18 AM for Resident #72 identified the following: After asking Resident #72 if wanted a laxative, LPN #1 prepared Clearlax powder (aka MiraLAX or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and review of facility policy, the facility failed to ensure Level 3 medications were stored in a locked box and failed to discard expired medications. The findings included: a. On 1/29/24 at 10:55 AM, observation of the first-floor medication room with Licensed Practical Nurse (LPN) #1 identified 2 bubble packages of Level 3 medication were in the unlocked black refrigerator located inside an unlocked metal box (containing 32 tabs and the other containing 16 tabs) of Dronabinol (a Level 3 drug used to increase appetite and/or to prevent nausea) 5 mg tablets. Interview with LPN #1 at 10:55 AM identified the box in the black refrigerator should be locked, he was responsible for locking it and indicated he thought he locked the metal box. b. Observation on 1/29/24 at 11:05 AM with LPN #1 and at 11:15 AM with RN #1 identified the second-floor medication room white refrigerator was soiled and unclean. Interview with LPN #1 on 1/29/24 at 11:05 AM identified the Infection Control Nurse was responsible for cleaning the refrigerator, should be cleaned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and the facility policy the facility failed to ensure snacks were consistently offered to all residents in the afternoon and prior to bedtime. The findings include. A meeting with residents on 1/31/24 1:16 PM (Resident # 25, #31, # 35, #42, #43 and #48) identified snacks are in a box in the kitchenette and residents are expected to help themselves. The staff do not offer snacks after supper, or in the afternoon. Additionally, there are no snacks at times because they are consumed by non- residents. On 1/31/2024 at 2:15 PM an interview with the DNS and the Administrator to follow up on residents' concerns indicated the snacks come up after the noon meal and some come up on the evening dinner trays for specific residents, and other snacks for the other residents. The Administrator indicated the snacks the residents receive are the same as what the staff can obtain out of the vending machine. Although, the Administrator indicating having seen snacks offered to residents in the past, s/he was unable to indicated snacks had been consistently passed out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy and interview for 1 of 1 resident (Resident # 31) reviewed for anticoagulant use, the facility failed to ensure laboratory results related to Coumadin(anticoagulant) use was available in the resident's clinical record. The findings include. Resident #31's diagnosis' include Atrial Fibrillation and Arteriosclerotic Heart Disease. The quarterly minimum Data Set (MDS) assessment dated [DATE] identified resident can make needs known and has no acute mental status change and noted the utilization of an anticoagulant medication which was considered a high-risk drug. An interview and record review on 2/2/24 at 1:59 PM with RN#1 indicated no international ratio (INR) laboratory results to follow the use of Warfarin ( Coumadin) were available in the paper or electronic clinical record. RN#1 further indicated the APRN obtains the electronic laboratory results, reviews then act on accordingly when necessary. An interview and record review on 2/5/2024 at 3:20 PM with APRN #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interview for 1 of 2 residents (Resident # 117) reviewed for accidents, the facility failed to ensure a bathroom emergency call bell system allow residents to call for staff assistance during a potential fall. The finding include: Resident #117's diagnoses included multiple malignancies of the lung and brain. The Nursing admission assessment dated [DATE] indicated Resident #117 was cognitively intact. The Resident Care Plan dated 1/22/2023 indicated Resident #117 had limited physical mobility related to weakness. Interventions included in part to provide toileting assistance with frequent toileting and every 2 hours at bedtime. A Care Plan dated 1/23/2024 indicated Resident #117 was at risk for falls related to poor safety awareness and unsteady gait. Interventions included: to encourage proper footwear half side rails, keep frequently used items within reach, staff to assist with transfers and to provide therapy as ordered. An environmental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for one (1) of three (3) residents reviewed for advanced directives, (Resident #1), the facility failed to ensure the Advanced Directive was addressed upon admission to the facility in accordance with facility policy. The findings include: Resident #1 was admitted to the facility on [DATE] and had diagnoses included hypertension and chronic obstructive pulmonary disease. Review of the clinical record from [DATE] through [DATE] failed to identify that advanced directives were addressed. The Advanced Practice Registered Nurse's (APRN) progress note dated [DATE] identified no code status was on file. The Resident/patient health Care Instructions form dated [DATE] identified Resident #1 elected yes, attempt cardiopulmonary resuscitation (CPR), transfer to hospital for any condition requiring hospital-level care, all medical tests, antibiotics, artificial ventilation even indefinitely, artificially administered fluids and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for one (1) of three (3) residents, (Resident #1), who was reviewed for a change in condition, the facility failed to ensure a Registered Nurse (RN) assessment was completed when a resident experienced a change in condition. The findings include: Resident #1's diagnoses included hypertension and chronic obstructive pulmonary disease. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had -no cognitive impairment, required extensive assistance of two persons with bed mobility and transfer. The Resident Care Plan dated 8/30/23 identified Resident #1 had chronic obstructive pulmonary disease, clinical management chronic respiratory failure with interventions directed to administer oxygen as ordered/indicated, observe for worsening shortness of breath (SOB), notify physician of unrelieved or new SOB at rest. The nurse's note, written by the 7:00 AM-3:00 PM charge nurse, LPN #1 dated 9/4/23 at 4:23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one sampled resident (Resident #2) who was reviewed for a medication error, the facility failed to ensure Resident #2's insulin was readily available to prevent two doses from being omitted, the facility failed to ensure the physician was notified when the Insulin was not available and failed to ensure the resident's blood glucose was monitored per the physician's order. The findings include: Resident #2's diagnoses included Diabetes Mellitus, metabolic encephalopathy, acute respiratory failure, and schizoaffective disorder. A physician's order dated 7/18/23 directed to give a medication to decrease blood sugar, Novolog Insulin Flex Pen Subcutaneous Solution pen injector 100 units per ml inject per sliding scale before meals and at bedtime: if blood sugar is 150-200 give 2 units, if blood sugar is 201-250 give 4 units, if blood sugar is 251-300 give 6 units, if blood sugar is 301-350 give 8 units, if blood sugar is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for one of three residents, (Resident #1), who required oxygen therapy, the facility failed to obtain a physician's order for oxygen administration. The findings include: Resident #1's diagnoses included hypertension and chronic obstructive pulmonary disease. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had -no cognitive impairment, required extensive assistance of two persons with bed mobility, transfer and received oxygen therapy while a resident. The Resident Care Plan dated 8/30/23 identified Resident #1 had chronic obstructive pulmonary disease, and chronic respiratory failure. Interventions directed to administer oxygen as ordered/indicated. Review of the nurse's notes from 8/28 through 9/4/23 identified Resident #1 received two (2) or three (3) liters of oxygen via nasal cannula. Review of the clinical record from 8/28 through 9/4/23 failed to reflect a physician's order was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of employee files, interviews, and policy, for five of five Nurse Aide (Nurse Aide #1, #2, #3, #4, and #5) who were reviewed for performance evaluations, the facility failed to ensure that yearly evaluations were completed. The findings include: 1. Nurse Aide (NA) #1 had a hire date of 7/20/1998. Review of the employee file identified that the last performance evaluation was completed on 7/9/19 (4 years past due). 2. NA #2 had a hire date of 6/6/2000. Review of the employee file identified that the last performance evaluation was completed on 4/30/20 ( 3 years past due). 3. NA #3 had a hire date of 5/9/2006. Review of the employee file identified that the last performance evaluation was completed on 5/26/19 (4 years past due). 4. NA #4 had a hire date of 9/8/21. Review of the employee file filed to identify that the performance evaluation was completed since date of hire (3 years past due). 5. NA #5 had a hire date of 5/13/22. Review of the employee file filed to identify that the performance evaluation was completed since date of hire ( 1 year past due). Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation review, facility policy review, and interviews for facility Administration review, the facility failed to ensure the facility administered its resources effectively and to ensure effective administrative oversight of staff and resident care timely to maintain the highest practicable physical, mental, and psychosocial well-being of residents. The findings include: The facility administration failed to: Ensure cardiopulmonary resuscitation was fully performed when the resident was noted to be unresponsive and pulseless. Ensure the Advanced Directive was addressed upon admission to the facility. Ensure a Registered Nurse (RN) assessment was completed when a resident experienced a change in condition. Ensure medication administration was documented in the clinical record when the medication was administered in accordance with standards of practice. Ensure a physician's order was obtained for the type of oxygen therapy. Please cross reference F578, F658, F678, and F695. Based on the deficiencies during the survey, immediate jeopardy and substandard care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, CDC guidance and interviews for 2 residents (Resident #24 and 499) reviewed for skin conditions, the facility failed to ensure that the registered nurse assessed a new rash and/or skin condition on admission and when it deteriorated, documented the assessments and communicated those assessment timely to the physician. The findings include: 1 . Resident #24 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease requiring dialysis 3 times a week, diabetes, and heart failure. The annual MDS dated [DATE] identified Resident #24 had intact cognition and needed limited assistance with dressing. The care plan dated 9/24/21 indicated Resident #24 had decrease ability to perform ADL's. Interventions included to provide assistance of 1 with rolling walker for ambulation and assistance of 1 with a slide board transfer from bed to wheelchair. An SBAR Communication Form dated 10/3/21 at 12:00 AM completed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident # 499) reviewed for pressure ulcers, the facility failed to complete weekly skin assessment with measurements for a resident with known pressure injuries in a timely manner and failed to ensure a nutritional assessment addressed the needs of a newly admitted resident with identified pressure injuries in a timely manner. The findings include: Resident #499 was admitted on [DATE] with diagnoses that included peripheral vascular disease, protein calorie nutrition and heart failure. The hospital Discharge summary dated [DATE] noted Resident #499 had stage I pressure injuries on the left heel measuring 1.2 x 1.5 x 0 cm, right heel measuring 1.2 x 1.4 x 0 cm, left ischial tuberosity measuring 2 x 2 x 4 cm right ischial tuberosity measuring 4 x 4 x 0 cm and coccyx measuring 1 x 1 x 0 cm with recommendations that included cleansing bilateral heels and coccyx with normal saline, apply a foam dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #24) the facility failed to place Resident #24 on isolation precautions according to professional standards and facility policy, and for 3 of 5 residents (Resident #4, 149 and 153) who were recently admitted to the suspected COVID-19 unit, the facility failed to ensure isolation signs were posted and isolation bins with supplies were available outside the door according to policy, and for 1 resident (Resident #499) reviewed for pressure ulcers, the facility failed follow infection control practices with regard to hand hygiene during wound care and the facility failed to ensure all staff were screened prior to entering the facility. The findings include: 1a. Resident #4 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease, diabetes, and heart failure. The physician order dated 9/26/21 directed residents who have completed a 10-day observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-13 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policy and interviews for one of three sampled residents (Resident #15) who were reviewed for missing personal property, the facility failed to ensure an inventory list was completed upon the resident's admission or during an emergency transfer to another long-term care facility and failed to safeguard the resident's personal property during the time the resident was temporarily relocated. The findings include: Resident #15's diagnoses included vascular dementia with behavioral disturbances. The admission Minimum Data Set assessment dated [DATE] identified Resident #15 made poor decisions regarding tasks of daily living. The social service note dated 10/20/20 at 1:43 PM identified Resident #15's family member was notified on 10/19/20 Resident #15 would be moved to another facility secondary to facility maintenance. The nurse's note dated 10/20/20 at 3:01 PM identified the Medical Director was notified of a plan to transfer Resident #15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, facility documentation, and interviews for 6 residents (Resident #2, 23, 24, 30, 299 and 499) reviewed for notification of change, the facility failed to notify the physician and responsible representatives when required. The findings include: 1. Resident #499 was admitted on [DATE] with diagnoses that included peripheral vascular disease, protein calorie nutrition and heart failure. The Braden Scale dated 7/31/21 identified Resident #499 was at moderate risk for the development of a pressure ulcer. A skin check dated 7/31/21 identified Resident #499 did not have skin injuries to the left and right shin and no injuries consistent with a vascular wound. An APRN progress note dated 7/31/21 noted skin redness on the upper back and buttocks with a protective dressing applied. Multiple bruises on the upper arms, open area on the right heel, skin healthy with no signs or symptoms of infection. The initial care plan dated 8/1/21 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #23) reviewed for an allegation of abuse, the facility failed to ensure the resident was free from verbal abuse and the facility failed to protect the resident for 6 days after the incident. The findings include: Resident #23 was admitted to the facility in June 2019 with diagnoses that included dementia, heart disease, and bilateral cataracts. The quarterly MDS dated [DATE] identified Resident #23 had intact cognition, had no behaviors, and required extensive assistance for dressing, personal hygiene, toileting, bed mobility, and transfers. The care plan, undated, identified Resident #23 had impaired/declined cognition function or impaired thought process related to dementia. Interventions included to use short phrases that required yes/no answers and allow extra time after speaking for resident to process thoughts and respond. A physician's order dated 3/29/21 directed to give Cymbalta…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #30) reviewed for an allegation of abuse, the facility failed to report the allegation according to established requirements. The findings include: Resident #23 was admitted to the facility in June 2019 with diagnoses that included dementia, heart disease, and bilateral cataracts. The quarterly MDS dated [DATE] identified Resident #23 had intact cognition, had no behaviors, and required extensive assistance for dressing, personal hygiene, toileting, bed mobility, and transfers. The care plan, undated, identified Resident #23 had impaired/declined cognition function or impaired thought process related to dementia. Interventions included to use short phrases that required yes/no answers and allow extra time after speaking for resident to process thoughts and respond. A physician's order dated 3/29/21 directed to give Cymbalta (antidepressant) 30mg daily for depression. Additionally,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #30) reviewed for an allegation of abuse, the facility failed to immediately start an investigation according to established requirements. The findings include: Resident #23 was admitted to the facility in June 2019 with diagnoses that included dementia, heart disease, and bilateral cataracts. The quarterly MDS dated [DATE] identified Resident #23 had intact cognition, had no behaviors, and required extensive assistance for dressing, personal hygiene, toileting, bed mobility, and transfers. The care plan, undated, identified Resident #23 had impaired/declined cognition function or impaired thought process related to dementia. Interventions included to use short phrases that required yes/no answers and allow extra time after speaking for resident to process thoughts and respond. A physician's order dated 3/29/21 directed to give Cymbalta (antidepressant) 30mg daily for depression.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #499) reviewed for falls, the facility failed to develop a comprehensive care plan for a resident at risk for falls, who later sustained a fall. Resident #499 was admitted on [DATE] with diagnoses that included peripheral vascular disease, protein calorie nutrition and heart failure. A fall assessment dated [DATE] identified Resident #499 was at risk for falls. The MDS dated [DATE] identified Resident #499 had moderately impaired cognition and a history off falling prior to admission. The care plan dated 9/20/21 identified Resident #499 required assistance with ADL care with interventions that included extensive assistance for bed mobility, transfers and toileting. A reportable event form dated 9/27/21 at 10:00AM identified Resident #499 was found on the floor by his/her roommates family member. Resident #499 stated he/she was trying to fix something on the bed when he/she fell out.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 residents (Resident #17 and 26) reviewed for person centered care planning and timing, the facility failed to ensure there were interdisciplinary care plan meetings held timely. The findings include: 1. Resident #17 was admitted to the facility in April 2021 with diagnoses that included cerebral infarction and memory deficit following the cerebral infarction. A Social Services Assessment and Documentation dated 5/5/21 was blank and not signed by a Social Worker. The admission MDS dated [DATE] identified Resident #17 had severely impaired cognition and required extensive assistance of 1 person for hygiene, dressing, toileting, and bed mobility. The care plan dated 8/18/21 identified Resident #17 had a court appointed conservator. Interventions included to involve the conservator in care planning. A Social Services Assessment and Documentation effective date of 8/5/21 indicated Resident #17 had a legal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview for one of five sampled resident who utilized a CPAP respiratory device, the facility failed to identify when resident ' s CPAP device was discontinued by a physician and failed to ensure an assessment was conducted after the Continuous Positive Airway Pressure (CPAP) device was discontinued to meet professional standards of practice. The findings included: Resident # 49 ' s diagnoses included chronic diastolic heart failure, depression, obesity, spinal stenosis of the lumbar, respiratory failure and sleep apnea. A review of the facility Grievance/Concern Form dated 5/1/20 identified that the resident ' s family member expressed a concern about Resident # 49 complaining about not having his/her oxygen connected to the CPAP on couple of nights causing the resident to feel anxious the next morning. The resident ' s family member could not recall the specific dated the reported to incident to him/her. For action taken noted interview staff, check physician order and nurse ' s documentation of CPAP use and noted resolution date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-13 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 Resident (Resident #17) reviewed for Code Status, the facility failed to ensure the code status were the wishes of the resident or resident representative. The findings include: Resident #17 was admitted to the facility in [DATE] with diagnoses that included cerebral infarction, memory deficit following the cerebral infarction, and congestive heart failure. The Hospital Discharge summary dated [DATE] indicated Resident #17 had orders, in the event of cardiopulmonary arrest, to not be resuscitated, (Do Not Resuscitate, DNR) at the hospital. Additionally, while at the hospital, a conservator/lawyer was assigned to Resident #17. A physician's order dated [DATE] directed in the event of cardiopulmonary arrest, DNR. A physician's order dated [DATE] directed in the event of cardiopulmonary arrest, the residents status was to be resuscitated, do CPR, (Full code). Both orders were active. The admission MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident # 21) reviewed for unnecessary medications, the facility failed to respond to a pharmacy recommendation. Resident #21 was admitted on [DATE] with diagnoses that included Alzheimer's disease, anxiety and insomnia. The initial 48-hour care plan resident care plan dated 8/11/21 identified impaired/decline in cognitive function Alzheimer's disease with interventions that included observe and evaluate types of changes in cognitive status such as confusion, orientation, forgetfulness, and notify physician as needed. Physician's order dated 8/11/21 directed to administer trazadone 25mg every 8 hours as needed for agitation without a 14-day documented expiration date. The admission MDS dated [DATE] identified Resident #21 required limited assist with personal care and received medications that included antidepressants. Interview on 10/7/21 at 11:54 AM with DNS identified pharmacy recommendations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #21) reviewed for unnecessary medications, the facility failed to ensure an initial PRN (as needed) order for a psychotropic medication was limited to 14 days according to policy. The findings include: Resident #21 was admitted on [DATE] with diagnoses that included Alzheimer's disease, anxiety and insomnia. The initial 48-hour care plan dated 8/11/21 identified decline in cognitive function Alzheimer's disease with interventions that included observe and evaluate types of changes in cognitive status such as confusion, orientation, forgetfulness, and notify physician as needed. Physician's order dated 8/11/21 directed to administer Trazadone 25mg every 8 hours PRN for agitation. The admission MDS dated [DATE] identified Resident #21 required limited assistance with personal care and received medications that included antidepressants. An interview on 10/7/21 at 11:54 AM with DNS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-13 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and staff interviews for 1 of 3 residents (Resident #50), reviewed for abuse, the facility failed to ensure that all staff received re-education regarding customer service after an allegation of rough handling to prevent potential future abuse. The findings included: Resident #50's diagnoses included a history of a stroke. The quarterly MDS dated [DATE] identified Resident 50 had moderately impaired cognition, required total assistance with transfers and locomotion and extensive assistance with toileting, dressing and personal hygiene. The care plan dated 1/22/20 identified to encourage Resident #50 to take meals in dining room on non - specialized treatment days, provide extensive assistance of one person for bed mobility, provide total assist of one with eating and to provide two people to transfer using a mechanical lift. A reportable event form dated 2/17/20 identified Resident #50's family member informed administration of an allegation of abuse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-02-06 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and staff interviews, the facility failed to ensure residents knew how to file grievance and the location of the grievance form. The finding include: A meeting with residents at the facility on 1/31/24 01:16 PM indicated residents were unaware of how to file a grievance or what form was used to file the grievance. On 1/31/2024 at 2:15 PM an interview with the Director of Nursing Services (DNS) and the Administrator regarding the facility process for resident filing a grievance identified the Social Worker (SW) started on Monday (2 days prior). An interview with SW #1 at 8:50 AM identified s/he was recently hired and did not know the location of the facility's grievance forms for residents and family. An interview with SW #1 at 8:51 AM indicated it is important to have grievance forms readily available for residents to ensure Resident Rights are honored. An interview and observation with SW #1 on 8/5/2024 at 2:10 PM identified s/he met with residents, discussed how to file a grievance and the location of the forms. S/he also placed wall pockets on bulletin boards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-09-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for one (1) of three (3) residents, (Resident #1), reviewed for medication administration the facility failed to document in the clinical record when the medication was administered in accordance with standards of practice. The findings include: Resident #1's diagnoses included hypertension and chronic obstructive pulmonary disease. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had -no cognitive impairment, required extensive assistance of two persons with bed mobility and transfer. The Resident Care Plan dated 8/30/23 identified Resident #1 had chronic obstructive pulmonary disease, clinical management chronic respiratory failure with interventions directed to administer oxygen as ordered/indicated, observe for worsening shortness of breath (SOB), notify physician of unrelieved or new SOB at rest. A physician's order dated 9/3/23 directed Ipratropium-Albuterol Solution 0.5-2.5 (3)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-10-13 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policy and interviews for one of three sampled residents (Resident #15) who were reviewed for missing personal property, the facility failed to resolve a grievance regarding missing personal property. The findings include: Resident #15's diagnoses included vascular dementia with behavioral disturbances. The admission Minimum Data Set assessment dated [DATE] identified Resident #15 made poor decisions regarding tasks of daily living. The grievance/concern form dated 12/23/20 identified upon return to the facility, Resident #15 told the former Administrator, Administrator #2, he/she would like to have the reminder of his/her belongings retrieved from the storage area. The investigation identified the Administrator met with Resident #15 and explained that items in the storage were not accessible currently, however once the storage area was accessible, Resident #15's belongings would be given to him/her. The resolution of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$24,453 in federal fines across 1 penalty.

  • $24,453 — penalty dated 2023-09-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.8+0.2 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 52.4+0.6 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 58 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Autumn Lake Healthcare At Crystal SpringsElkins, WV 1 of 5Autumn Lake Healthcare At Glen BurnieGlen Burnie, MD 1 of 5Autumn Lake Healthcare At HomewoodBaltimore, MD 1 of 5Autumn Lake Healthcare At Long GreenBaltimore, MD 1 of 5Autumn Lake Healthcare at GreenfieldMilwaukee, WI 1 of 5Nella's At Autumn Lake HealthcareElkins, WV 2 of 5Ashbrook Care & Rehabilitation CenterScotch Plains, NJ 2 of 5Autumn Lake Healthcare At Arlington WestBaltimore, MD 2 of 5Autumn Lake Healthcare At Ballenger CreekFrederick, MD 2 of 5Autumn Lake Healthcare At Baltimore WashingtonGlen Burnie, MD 2 of 5Autumn Lake Healthcare At BridgeparkBaltimore, MD 2 of 5Autumn Lake Healthcare At CatonsvilleCatonsville, MD 2 of 5Autumn Lake Healthcare At Glade ValleyWalkersville, MD 2 of 5Autumn Lake Healthcare At Loch RavenBaltimore, MD 2 of 5Autumn Lake Healthcare At MadisonMadison, CT 2 of 5Autumn Lake Healthcare At Memorial BridgePenns Grove, NJ 2 of 5Autumn Lake Healthcare At NorwalkNorwalk, CT 2 of 5Autumn Lake Healthcare At OverleaBaltimore, MD 2 of 5Autumn Lake Healthcare At PikesvillePikesville, MD 2 of 5Autumn Lake Healthcare At RuxtonTowson, MD 2 of 5Autumn Lake Healthcare At Salem CountySalem, NJ 2 of 5Autumn Lake Healthcare At SouthgateCarneys Point, NJ 2 of 5King David Nursing And Rehabilitation CenterBaltimore, MD 2 of 5The Subacute At Autumn Lake HealthcareVoorhees, NJ 3 of 5Autumn Lake Healthcare At Alice ManorBaltimore, MD 3 of 5Autumn Lake Healthcare At Calvert ManorRising Sun, MD 3 of 5Autumn Lake Healthcare At Chesapeake WoodsCambridge, MD 3 of 5Autumn Lake Healthcare At Chevy ChaseChevy Chase, MD 3 of 5Autumn Lake Healthcare At Patuxent RiverLaurel, MD 3 of 5Autumn Lake Healthcare At Perring ParkwayBaltimore, MD 3 of 5Autumn Lake Healthcare At RiverviewEssex, MD 3 of 5Autumn Lake Healthcare At Silver SpringSilver Spring, MD 3 of 5Autumn Lake Healthcare At Spa CreekAnnapolis, MD 3 of 5Autumn Lake Healthcare At Summit ParkCatonsville, MD 3 of 5Autumn Lake Healthcare At VinelandVineland, NJ 3 of 5Autumn Lake Healthcare At VoorheesVoorhees, NJ 3 of 5Autumn Lake Healthcare Post-Acute Care CenterBaltimore, MD 3 of 5Autumn Lake Healthcare at BeloitBeloit, WI 3 of 5Autumn Lake Healthcare at OceanviewOcean View, NJ 3 of 5Cornell Hall Care & Rehabilitation CenterUnion, NJ

Showing 40 of 58; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KC DERBY CT AL OPCO JV LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/28/2023
AUT CT7 HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/28/2023
SCHWARTZ, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 11/28/2023
ACCURATE STAFFING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/28/2025
BRAND SONNENSCHINE LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/28/2025
ALTIUS, CHRISTALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/28/2023
KARANIAN, PHILIPIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/28/2023

CMS files one row per role, so the 12 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.2M
Net patient revenuemost recent cost report
+3.4%
Operating marginrevenue minus expenses
$1.7M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 19%Other / private 29%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$431per resident / day
operating cost
$13,093per month
≈ monthly operating cost
$446per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075407. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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