Autumn Lake Healthcare At Ballenger Creek
347 Ballenger Drive, Frederick, MD 21701 · For profit - Corporation · 130 certified beds · (301) 663-5181 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2022
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.0% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.3% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 16.0% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.3% | 2.4% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 41.9% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 13.0% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.3% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.5% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.6% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.4% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 14.6% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 11.0% | 9.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 0.83 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.57 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 399 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 79.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 203 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.0%CMS range 51.5–61.6 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 8.8–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 79.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 4.5–9.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.35 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 111.8 residents a day — about 86% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.48 hrs/resident/day on weekends vs 3.94 on weekdays — 12% thinner on weekends. RN hours go from 0.75 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
65 citations, most serious first. The 12 most serious are shown; the remaining 53 are one tap away and print in full.
- Immediate jeopardy · Jcited before2022-11-15 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical and administrative record review and staff interview, it was determined that the facility failed to ensure that residents were free from significant medication errors as evidenced by a resident being administered medications that were ordered for their roommate. These findings were evident for 1 (Resident #263) of 6 residents reviewed for complaints during the annual survey. This was identified during the investigation of # MD000178787. The facility provided evidence that an action plan was developed, and corrective measures were implemented on 6/11/22, immediately after the facility was made aware of the incident to remove the immediacy of the noncompliance and correct the deficient practice.On 11/10/22 a determination of immediate jeopardy (IJ) was made with the potential for past non-compliance. A review of the facility's corrective actions revealed that the facility was in substantial compliance at the start of this survey. The findings include: Diabetic medications assist the body in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and other pertinent documentation, observations, and interviews, it was determined that the facility failed to ensure adequate supervision to prevent falls as evidenced by: 1) Failure of the geriatric nursing assistant (GNA) to remain with a resident who, due to a stroke and resulting muscle weakness and cognitive impairment, required total assistance with bathing during a shower. The resident sustained an unwitnessed fall during the shower. This fall resulted in a leg fracture, transfer to the hospital and subsequent surgical repair. 2) Failure of the GNA to provide supervision to a resident with severe dementia, who required extensive assistance with mobility, after assisting the resident to the toilet. The resident subsequently got off the toilet, started to walk and fell. This fall resulted in a fracture to the resident's nose. 3) Failure to ensure a resident who was dependent on staff for turning and positioning was turned in bed in a manner to prevent the resident from falling out of bed during care resulting in abrasions, bleeding, pain, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-04 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaint and facility reported incident review, medical record review, and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded. This was evident for 5 (#16, #4, #10, #5, #3) of 16 residents reviewed during a complaint survey.The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident.1a) On 6/2/26 at 9:40 AM a review of complaint 2672573 and Resident #16's medical record was conducted.A review of Resident #16's November 2025 Medication Administration Record (MAR) documented that Resident #16 received the antibiotic Clindamycin and the anticonvulsant Gabapentin.Review of Resident #16's MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to administer medications and treatments as ordered by the physician. This was evident for 1 (Resident #1) of 5 residents reviewed for complaints during a complaint survey. The findings include:Review of Resident #1's medical record on 6/2/26 for Complaint 3016513 revealed the Resident was admitted to the facility in September 2025 following a hospitalization.Review of the Resident's February, March and April 2026 Medication and Treatment Administration Records revealed the facility staff failed to administer the following medications and treatments:1) Zosyn 3.375 grams intravenously every 8 hours for bacteremia on 2/1, 2/2 and 2/6/26 at 6 AM2) Methocarbamol 500 mg four times a day for muscle spasm on 2/1, 2/2, 3/7, 3/19, 4/11 and 4/16/26 at 6 AM3) Iodosorb to right medial toes/right lateral foot daily for wound care on 3/9 and 3/10/26Interview with the Director of Nursing on 6/4/26 at 11:30 AM confirmed the Surveyor's findings for Resident #1.
- Potential for harm · Dcited before2025-11-20 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to provide the resident or representative with an outcome and/or resolution following the conclusion of a grievance investigation for 1 (Resident 5) of 1 sampled resident.Findings included:A review of a facility policy titled, Resident and Family Grievances, dated 12/23/22 with a review date of 11/3/2025, revealed .Policy Explanation and Compliance Guidelines.10. Procedure: . e. The Grievance Official, or designee, will keep the resident appropriately apprised of progress towards resolution of the grievances.g. In accordance with the resident's rights to obtain a written decision regarding their grievance, the Grievance Official will issue a written decision on the grievance to the resident or representative at the conclusion of the investigation. The written decision will include, at a minimum: i. The date the grievance was received. ii. The steps taken to investigate grievance, iii. A summary of the pertinent findings or conclusions regarding the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to 1.) ensure misappropriation of resident property was reported immediately, not later than 24 hours, to the administrator and to other officials for one of one facility-reported incident reviewed for misappropriation of resident property and 2.) implement its abuse policy and procedure for immediately reporting an allegation of staff-to-resident verbal abuse to the State Agency, local law enforcement, and to Adult Protective Services within the required time frame. This was for 1 (Resident 6) resident sampled for misappropriation of property and 1 (Resident 5) of 6 sampled residents reviewed for abuse. Findings included: The facility policy titled, Abuse, Neglect, and Exploitation, dated 11/13/2023 with a review date of 10/17/25, .V. A., An immediate investigation is warranted when suspicion of abuse, neglect, or exploitation, or reports of abuse, neglect, or exploitation occur. VII. Reporting/Response. A. 1. Reporting of all alleged violations to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-20 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to take appropriate corrective action as a result of investigation findings by not educating staff on abuse after an allegation of abuse occurred for two incidents related to 1(Resident #5) of 1 sampled resident.Findings included:A review a facility policy titled, Abuse, Neglect, and Exploitation, dated 11/13/2023 with a review date of 10/17/25, revealed .V. A., An immediate investigation is warranted when suspicion of abuse, neglect, or exploitation, or reports of abuse, neglect, or exploitation occur. VII. Reporting/Response. A. 1. Reporting of all alleged violations to the Administrator, state agency.within specified timeframes. b. Not later than 24 hours if the alleged violation involves abuse, .and does not result in serious bodily injury. Further review of the abuse policy revealed, .Compliance Guidelines: .3. Prevention: . The facility will identify, correct and intervene in situations in which abuse, neglect and/or misappropriation of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to administer medication to 1 (Resident 5) of 1 sample resident.Findings included: A review of a facility policy titled Medication Administration and dated 12/14/2022, with a review/revision date of 8/27/2025, revealed .Policy Explanation and Compliance Guidelines: . 15. Observe resident consumption of medication.17. Sign MAR after administered. 20. Correct any discrepancies and report to the nurse manager.A review of R5's Medication Administration Record (MAR) dated October 1-31, 2025, revealed that Licensed Practical Nurse (LPN) 4 signed that morning medications were administered on 10/1/2025 and 10/2/2025.A resident demographic record revealed the facility admitted R5 on 3/19/24. The resident had a medical history that included cerebral infarction, aphasia, heart failure, atherosclerotic heart disease, type 2 diabetes mellitus, cardiomyopathy, protein-calorie malnutrition, hypothyroidism, depression, atrial fibrillation, chronic kidney disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, it was determined that the facility failed to store and prepare food in accordance with professional standards. This deficient practice has the potential to affect all residents. The findings include: 1) An observation of the facility's walk-in refrigerator on 6/23/25 at 7:08 AM, with staff #48, Interim dietary services manager present, showed 9 cartons of milk with expiration dates of 6/22/25. A continued observation of the walk-in freezer showed 10 bags of veal meat in a paper box. Staff stated the meat was received on 10/9/24; however, there was no label of the expiration date. Staff was questioned about the use-by date and said, I see what you mean, it should have been labeled with the expiration date. A subsequent observation of the LTC unit snack refrigerator on 6/24/25 at 12:29 PM, with staff #52, a licensed practical nurse present, showed a plate of cold salad with no label indicating the date it was prepared or the use-by date. The observation also noted milk, sandwiches, a bowl of applesauce, and cups of pudding on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-30 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on employee file reviews and staff interviews, it was determined that the facility failed to ensure that staff were offered and educated about COVID-19 immunizations. This was evident in five (Staff #14, #25, #26, #27, #28) out of six employee files reviewed for staff immunization compliance. The findings include: On 6/26/25 at 4:19 PM, the surveyor reviewed six employee records and was unable to find evidence that education or an offer of the most recent 2024-2025 COVID-19 vaccine had been provided for five out of the six reviewed. On 6/27/25 at 11:54 AM, the surveyor spoke with the facility's Infection Preventionist to inquire about evidence of staff education and documentation indicating that the 2024-2025 COVID-19 immunization had been offered. She stated that she was not aware it was an annual requirement and, as a result, had not provided education or offered the vaccine to any staff members this year. Of the six staff reviewed, she was only able to provide one immunization record reflecting a booster received this year. On 6/30/25 at 8:30 AM, the surveyor spoke with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility investigative material, medical record review and interview with resident representatives along with facility staff, it was determined that the facility failed to thoroughly investigate allegations of abuse. This was evident for 4 (Resident #17, 121, 125, 118) of 13 residents reviewed for abuse during a survey. The findings include: 1. On 6/24/25 at 7:05 AM review of intake #MD00218372 revealed concerns regarding the care of Resident #17, a long-term resident of the facility. The intake included concerns that a staff member stuck Resident #17. On 6/25/25 the facility provided a self-report investigation regarding the above concern. 6/25/25 at 9:30 AM review of the facility self-report revealed a statement from Resident #17 that was taken by the Unit Manager (Staff # 8) on 5/22/25. Review of Resident #17 statement revealed that s/he reported that the staff feeding her/him the previous night kept hitting her/his nose when the staff was pulling the spoon out of her/his mouth. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-30 · tag F0637 — patternAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) assessment within 14 days for a resident admitted to hospice care. This was evident for 1 (Resident #17), of 1 resident reviewed for hospice during a survey The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected on the MDS drives Resident care planning decisions. MDS assessments must be accurate to ensure that each Resident receives the care they need. The nursing home should complete a Significant Change in Status MDS assessment within 14 days when there's a major decline or improvement in a resident's status. On 6/23/25 at 12:50 AM a review of Resident #17's medical records revealed that the resident was first admitted to the facility on [DATE] On 6/23/25 at 12:53 a review of Resident #80's current attending…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 53 citations
- Potential for harm · Ecited before2025-06-30 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and observations, it was determined that the facility failed to ensure that Minimum Data Set (MDS) assessments were accurately recorded. This was evident for 4 (Resident #35, #311,#110,# 25) of 68 residents reviewed during the survey. The findings include: 1.The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. A review of Resident #35's admission MDS assessment dated [DATE], revealed that in Section P, Question P0100 the resident used a limb restraint. On 6/23/25 at 9:58 AM an observation and interview were conducted at the resident's bedside with a family member present. No restraints were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interview, it was determined that the facility staff failed to develop and implement comprehensive person-centered care plans for residents residing in the facility. This was evident for 4 (Resident , # 56, #26, #77, #40) of 68 residents reviewed during the recertification survey. The findings include: Minimum Data Set- The MDS is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. The findings include: 1. Resident #56 has resided at the facility for more than one year and is legally blind. A review of the Minimum Data Set assessment, with an assessment reference date of 7/5/24 revealed the resident was interviewed in regard to activity preferences. This assessment revealed it was very important for the resident to have books, newspapers and magazines to read; to listen to music the resident likes; be around animals such as pets and to participate in religious services or practices. On 6/25/25 a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review it was determined that the facility failed to provide activities of daily living (ADL) care to dependent residents. This was evident for five (Resident #83, #25, #112, #15 and Resident #62) out of ten residents reviewed for ADL care. The findings include: 1.On 06/23/25 at 8:44 AM Resident # 83, a long-term resident of the facility, and their family members were interviewed. During the interview they reported that the resident goes a long time without receiving incontinent care from the staff. On 6/25/25 at 7:39 AM an observation in Resident #83 room was made. A family member and a resident were in the room. Observation revealed that the resident's top bedsheet was soaked with liquid, which had a slight smell of urine. The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected on the MDS drives Resident care planning decisions. MDS assessments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident #56 has resided at the facility for more than one year and is legally blind. A review of the Minimum Data Set assessment, with an assessment reference date of 7/5/25 revealed the resident was interviewed in regard to activity preferences. This assessment revealed it was very important for the resident to have books, newspapers and magazines to read; to listen to music the resident likes; be around animals such as pets and to participate in religious services or practices. During an interview with the resident on 6/23/25 at 10:58 AM the resident denied that activity staff visit him/her. On 6/25/25 a review of the medical record revealed a care plan for activities, initiated in 2024 and with a revision date of 5/19/25. The interventions included, but were not limited to: Staff to provide 1:1 room visits as desired/available; Staff to assist resident in locomotion to activities as desired; and Staff to encourage resident to attend activities of interest as they occur. On 6/25/25 at 12:40 PM review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interviews it was determined that the facility failed to keep a resident safe from significant medication errors. This was found to be evident for one (Resident #56) out of three residents reviewed for behavioral health services. The findings include: Review of Resident #56's medical record revealed the resident received dialysis treatments Mondays Wednesdays and Fridays in the mornings, and the resident also has a diagnosis of Anxiety. Review of the most recent psychiatric nurse practitioner note, dated 3/27/25, revealed the resident: should continue Ativan 1.5 mg Q [every] Mon, Wed, and Fri; and Ativan 0.5 mg QHS [at bedtime]. a.On 6/26/25 review of the medical record revealed an order for Ativan Oral Tablet 0.5 mg (Lorazepam) Give 1 tablet by mouth at bedtime for anxiety was in effect from 3/20/25 until it was discontinued on 6/19/25. Further review of the medical record revealed a current, identical order, was put in place on 6/19/25 for the 0.5 mg of Ativan at bedtime. Review of the medication administration record on 6/26/25, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview it was determined the facility failed to ensure staff accurately documented in the medical record. This was found to be evident for one (Resident #56) out of three residents reviewed for behavioral health service; and three (Resident #40, #62, and #268) out of ten residents reviewed for Activities of Daily Living. The findings include: 1. Review of Resident #56's medical record on 6/26/25 revealed an order for Ativan Oral Tablet 0.5 mg (Lorazepam) Give 1 tablet by mouth at bedtime for anxiety, was in effect from 3/20/25 until it was discontinued on 6/19/25. Further review of the medical record revealed a current, identical order, was put in place on 6/19/25 for the 0.5 mg of Ativan at bedtime. Review of the medication administration record on 6/26/25, revealed staff documented the administration of the 0.5 mg Ativan to the resident at 9:00 PM every evening from 6/1/25 through 6/25/25. Ativan, also known as Lorazepam, is an antianxiety medication and considered a controlled substance. Therefore, there are controlled drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and facility policies, interviews, and observations, it was determined that the facility failed to implement an effective infection prevention program that ensured staff implemented infection control practices. This was found to be evident for two (Resident #96, #70) of the 68 resident's reviewed and has the potential to affect all residents.The findings include:1. On 6/26/25 at 8:23 AM surveyor observed nurse #24 prepare and administer Resident #96's medications. At 8:38 AM the nurse was observed wearing gloves while washing the resident's feet prior to administration of a medicated cream. The nurse changed gloves after washing the resident's feet and prior to applying the medicated cream, however the nurse failed to perform hand hygiene after removing the gloves worn while cleaning the resident's feet.After applying the medicated cream the nurse remove his/her gloves, did not perform hand hygiene, and then removed two new gloves from the clean supply but did not put them on. The nurse proceeded to put those gloves back in the box of clean gloves.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, document review it was determined that the facility failed to have an effective process in place to ensure a resident's personal property was kept safe and available to the residents. This was evident for 1 (Resident# 83) of 7 Residents reviewed for food during a survey. The findings include: On 6/23/25 at 8:48 AM Resident # 83, a long-term resident of the facility, reported that the food served in the facility is hard to chew and his family often brings in food form home for him/her to eat. On 6/24/25 at 7:20 AM an observation was made of Resident #83s family members speaking with the long-term care unit 1 secretary (Staff #10). Resident #83s family member reported to the secretary that s/he brought food in for Resident #83 on 6/23/25. However, s/he just looked in the unit refreshment refrigerator and the food was not there. 06/24/25 08:00 AM the corporate dietician provided the facility's policy titled Food from Home Policy. On 6/24/25, a review of the Food form Home Policy revealed that all food items that are brought in by the family must be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2025-06-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews, it was determined that the facility failed to provide reasonable accommodations to maintain residents' independence by failing to ensure access to call lights and lighting controls. This was found to be evident for one (Resident #40) out of ten residents reviewed for activities of daily living; and 10 out of 10 rooms observed for location of lighting controls.The findings include: 1. On 6/26/25 at approximately 12:11 PM, the surveyor observed Resident #40 out of bed and seated in their wheelchair on the right side of their bed. The surveyor noted that the resident's call bell was tied to the left side bed rail and was out of the resident's reach. The surveyor then asked a Nursing Assistant (GNA #17) to enter the room and assess the placement of the call bell. GNA #17 confirmed that the call bell was out of reach and repositioned it closer to the resident.On 6/27/25 at 1:55 PM, the surveyor observed Resident #40 out of bed and seated in their wheelchair on the right side of the bed. Once again, the surveyor noted that the call bell…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined that the facility failed to ensure health care advance directives were discussed with a resident. This was found to be evident for 1 (Resident #79) out of three residents reviewed for advance directives. The findings include: Resident #79 has resided at the facility for several years and is certified as having adequate decision making capacity. Review of an Advanced Directive admission assessment form revealed the following: An advanced directive allows you to decide who you want to make health care decisions for you if you are unable to do so yourself. You can also use it to say what kinds of treatments you do or don't want, especially the treatments often used in a medical emergency or near the end of a persons life. Review of the Advance Directive admission form for Resident #79 revealed that staff documented in February 2023 that an Advanced Directive was currently in place. Further review of the medical record revealed a Social Service Assessment, dated 3/26/24, that documented in the section titled: Health Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
2. An observation on 6/24/25 at 6:58 AM revealed that Resident #48's room had dark debris, dried food particles, and dried sticky fluid on the floor. The Resident's Representative was present and said, The floor has been like this for at least 2 weeks. In an interview on 6/24/25 at 9:21 AM in Resident #48's room, staff #36, a housekeeping technician, confirmed the concerns and stated that Residents' rooms were to be swept, mopped, and wiped down daily. During a subsequent interview with staff #37, the director of environmental services, in Resident #48's room, he confirmed that there were dark stains, debris, and dried sticky fluid on the floor. Staff then added that the Resident's room looked dirty and would be taken care of after the surveyor's intervention. Based on observations, record review and interviews, it was determined that the facility failed to ensure a clean, comfortable, and home-like environment for residents. This was found to be evident for one (Resident #62) of 10 residents reviewed for activities of daily living and one (Resident #48) identified during an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that the facility failed to implement their grievance policy when a resident alleged their property was missing. This was evident for 1 (Resident #102), of 3 residents reviewed for personal property during the recertification survey. The findings include: On 6/24/25 at 8:56 AM an interview was conducted with Resident #102 who reported that when they were admitted to the facility they brought their wheelchair with leg rests. The resident further explained that the leg rests of their personal wheelchair had been missing for approximately one month and that the physical therapist (Staff #11) had tried to find them. In the meantime, the facility provided other leg rests to the resident. 06/24/25 at 2:35 PM an interview was conducted with unit nurse (Staff #16) regarding Resident #102's wheelchair and leg rests. She said that she was aware of the resident's concern that their personal wheelchair leg rests were missing and the Physical Therapist (Staff #11) was looking for them. When asked if there was anything in writing about the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon record review and pertinent staff interviews, it was determined that facility failed to ensure that incidents of alleged abuse were thoroughly investigated and reported to the state agency in a timely manner. This was evident for 1 (Resident #125) of 13 residents reviewed for abuse during the survey. The findings include: 1) Resident #125 was admitted into the facility in early 2022. A quick look into the resident's medical record indicated severely impaired mental cognition. A review of the intake information related to MD00192139 was conducted on 6/27/25 at 12:48 PM. The review indicated that Resident #125's family member alleged that another resident may have been inappropriately touching the resident. On 6/27/25 at 1:43 PM, a review of the investigation packet for MD00192139 revealed that the initial report was sent on 5/5/23 at 5:36 PM by the Director of Nursing (DON). The initial report noted the time and date of the incident as 5/5/23 at 4 PM. However, a statement by a nurse (Staff #20) reporting the allegation was signed and dated 5/3/23. The DON was interviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, it was determined that the facility failed to complete comprehensive Minimum Data Set (MDS) assessments within the regulatory time frames to facilitate appropriate care planning and maintain current and accurate assessment records. This was evident for 1 (Resident #311) of 6 residents reviewed for accidents The findings include: The MDS is a federally mandated assessment tool that nursing home staff use to gather information on each Resident's strengths and needs. The information collected drives resident care planning decisions. The admission MDS assessment is a comprehensive assessment for new Residents and, under some circumstances, returning residents. It must be completed by the end of day 14, considering the date of admission to the facility as day 1. The last day of the observation period is the Assessment Reference Date (ARD). This is the end date of the observation period and provides a common reference point for all team members participating in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined that the facility failed to ensure interdisciplinary care plan meetings were held following Minimum Data Set (MDS) assessments. This was found to be evident for one (Resident #11) out of six residents reviewed for unnecessary medications. Minimum Data Set- The MDS is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. The findings include: Review of Resident #11's medical record on 6/24/25 revealed the resident has resided at the facility for several years. A quarterly Minimum Data Set (MDS) assessment, with an assessment date of 3/6/25, was completed in March. A significant change MDS, with an assessment reference date of 5/11/25 was completed in May. Further review of the medical record failed to reveal documentation to indicate an interdisciplinary care plan meeting was scheduled or occurred following either of these MDS assessments. On 6/25/25 at 2:35 PM surveyor requested from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and relevant interviews it was determined that the facility failed to provide care consistent with professional standards of practice to promote healing of an existing diabetic foot wound. This was evident for one (Resident #116) of two residents reviewed for pressure injuries during the survey process. The findings include: Negative Pressure Therapy is a vacuum assisted closure (VAC) therapy that uses suction and a dressing to remove excess wound drainage and to promote wound healing. Nursing responsibility for proper VAC functioning and care includes assessing and monitoring that the vacuum device is properly calibrated and functioning and to document the findings. On 6/24/25 at 12:39 PM a record review of the admission face sheet revealed Resident #116's diagnosis was Type 2 Diabetes Mellitus with foot ulcer, Encounter for orthopedic aftercare following surgical amputation, Bipolar Disorder, Post-Traumatic Stress Disorder and Cerebral Infarction, also known as a Stroke. On 6/24/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interview it was determined that the facility failed to ensure care plan interventions to assist with resident safety were implemented. This was found to be evident for three (Resident #11, #56 and #99) out of six residents reviewed for accidents. The findings include: 1. Review of Resident #11's medical record on 6/24/25 revealed the resident has resided at the facility for several years. The resident has a history of falls, including a fall from bed in 2025. The resident has had a care plan addressing fall risk for several years and on 5/5/25 the following intervention was initiated: low bed with bilateral floor mats. In addition to the care plan intervention, the resident has a physician order, dated 5/5/25 for low bed with bilateral floor mats. Review of the Treatment Administration Record (TAR) revealed an area for nursing staff to document regarding this order every shift. On 6/24/25 at 8:49 AM the resident was observed in bed eating breakfast, no fall mats observed on the floor at this time. On 6/24/25 at 3:20 PM surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to provide pain management, per physician orders, to residents. This was evident for 2 (Resident #50, and #42) of 5 residents reviewed for pain management during the recertification survey. The findings include: 1. A review of Resident #50's medication orders revealed an order dated 6/17/25 for the short-acting pain medication oxycodone to be given every 4 hours as needed (PRN) for acute pain [rated] 7-10. On 6/23/25 at 10:22 AM an interview was conducted with Resident #50. They said they were in severe pain and that they had been waiting since 6:00 AM to receive the PRN oxycodone but was told by their nurse that the medication was not available. On 6/23/25 at 10:57 AM an interview was conducted with Resident #50's assigned nurse (Staff #16) who said the night shift agency nurse told her she medicated the resident at 6:00 AM but that it was the last one so needed to be re-ordered. On 6/23/25 at 11:10 AM an interview with the Unit Nurse Manager (Staff #15) and nurse (Staff #16) was conducted at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record review and interviews it was determined that the facility failed to ensure behavioral health care services were provided as needed. This was found to be evident for one (Resident #56) out of three residents reviewed for behavioral health services. The findings include: Resident #56 has resided at the facility for more than one year. Minimum Data Set (MSD)assessments were completed by facility staff in January and April of 2025. Minimum Data Set- The MDS is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. Review of Section D Mood of the 4/4/25 MDS revealed that, based on a Resident Mood Interview the resident had a severity score of 10, indicating moderate depression. On 6/23/25 at 11:18 AM during an interview with the surveyor, the resident became agitated and teary eyed. Surveyor informed nurse (Staff #45) that the resident had become upset during the interview when discussing an event in the past, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined that the facility failed to ensure pharmacist reviewed sufficient sections of the resident's medical record to identify significant medication errors. This was found to be evident for one (Resident #56) out of three residents reviewed for behavioral health services. The findings include: Review of Resident #56's medical record on 6/26/25 and 6/30/25 revealed significant medication errors in regard to the anti-anxiety medication Ativan during the month of June 2025. These errors included the failure to administer an evening dose of Ativan on 7 out of 25 days reviewed; and the administration of an extra 0.5 mg of Ativan on 5 occasions. These errors were identified by reviewing the drug control sheets for the resident's Ativan as well as the Medication Administration Record in the electronic health record. Cross reference to F 760. Review of the facility's drug control sheets revealed they are kept in a bound book located on each of the medication carts. These sheets were not found in the electronic health record. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and pertinent interviews, it was determined that the facility failed to maintain safe operating condition of patient care equipment. This was evident for 1 resident complaint (Resident #115) of 20 resident complaints reviewed during this survey. The findings include: A Hoyer Lift is a mobility device to support residents who require mobility assistance to safely transfer to/from bed to a wheelchair or chair. On 6/24/25 at 10:33 AM a record review of the grievance log dated April 2023 revealed that a grievance form was filed on 4/18/23. A review of this grievance revealed that Social Service Designee (Staff #23) completed and submitted the form. The investigative process conducted by Registered Nurse (RN #26) confirmed the validity of the grievance and concluded that one of two facility Hoyer lifts was not in safe operating condition due to dead batteries. On 6/24/25 at 9:00 AM in an interview with the Complainant regarding Resident #115's care, it was confirmed that a grievance was filed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-11-15 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to develop and implement abuse policies and procedures. This was evident for 1 of 1 abuse policy reviewed and 1 self- reported incident (MD00164226) of 34 self-reports of abuse allegations. The findings include: A review of the facility's Abuse, Neglect, and Exploitation policy, dated 8/1/21, v was conducted. In section III: Prevention of Abuse, Neglect, and Exploitation, reads, The facility will implement policies and procedures to prevent and prohibit all types of abuse, neglect, misappropriation of resident property, and exploitation that achieves:. Letter A reads, Establishing a safe environment that supports, to the extent possible, a resident's consensual sexual relationship and by establishing policies and protocols for preventing sexual abuse, such as the identify when, how, and by whom determinations of capacity to consent to a sexual contact will be made and where this documentation will be recorded; and the resident's right to establish a relationship with another individual, which may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-11-15 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, it was determined that the facility failed to have an effective system in place to ensure that annual performance reviews were completed for the geriatric nursing assistants (GNA). This was found to be evident for all of the GNAs working in the faciltiy. The finding include: On 11/15/22 at 10:10 AM, surveyor requested the annual evaluations for 3 randomly selected GNAs from the Director of Nursing (DON). The DON reported that she had not completed the GNA evaluations. She went on to state she had a pile on her desk to work on.
- Potential for harm · Ecited before2022-11-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident representative and resident interview, observation, medical record review and staff interview, it was determined that the facility 1) failed to develop and implement comprehensive person-centered care plans, 2) failed ensure staff to follow the resident's care plan related to behavior monitoring, and 3) failed to ensure staff followed the resident's care plan to use a mechanical lift for resident transfers. This was evident for 1 (#14) of 7 residents reviewed for unnecessary medications and 1 ( #118) out of 37 residents reviewed for abuse. A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care 1) On 10/20/22 at 9:20 AM, a review of Resident #14's medical record revealed Resident #14 was initially admitted to the facility in July 2021, transferred to the hospital in July 2022 and readmitted to the facility in July 2022 with multiple diagnoses including depression. 1a) Review of Resident #14's October 2022 MAR (medication administration record) revealed a 7/11/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-15 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that the facility staff failed to evaluate and update a resident's plan of care after each assessment. This was evident for 1 (#14) of 7 residents reviewed for Activities of Daily Living. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. On 10/20/22 at 9:20 AM, an initial review of Resident #14's medical record revealed Resident #14 was admitted to the facility in July 2021, transferred to the hospital in July 2022 and readmitted to the facility in July 2022 with multiple diagnoses including ESRD (end stage renal disease), diabetes, cardiovascular disease and required assistance of staff for all ADLs. ADLs (activities of daily living) are activities that people perform every day such as, getting dressed, taking showers or baths, cooking, and eating. Review of Resident #14's quarterly assessment with an ARD (assessment reference date) of 7/18/22 documented the resident had a BIMS (Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-15 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined the facility staff failed to provide thorough grooming and personal hygiene services for a resident who was dependent on staff for bathing. This was evident for 1 (#14) of 7 residents reviewed for Activities of Daily Living. The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on these individualized needs, and that the care is provided as planned to meet the needs of each resident. ADLs (activities of daily living) are activities that people perform every day such as, getting dressed, taking showers or baths, cooking, and eating. 1) On 10/12/22 at 2:23 PM, an observation was made of Resident #14, in bed, in his/her room. At that time, Resident #14's hair appeared greasy, and uncombed, his/her face was unshaven, the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-15 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record review, and staff interview, it was determined the facility failed to implement an ongoing resident centered activities program designed to meet the interests and support the physical, mental, and psychosocial well-being of each resident. This was evident for 1 (#36) of 3 residents reviewed for activities. The findings include: Dementia is a general term to describe a group of symptoms related to loss of memory, judgment, language, complex motor skills, and other intellectual function, caused by the permanent damage or death of the brain's nerve cells, or neurons. MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. Brief Interview of Mental Status (BIMS) is a standardized test used to get a quick snapshot of the cognitive function and is a required screening tool used in nursing homes to assess cognition. A score of 13-15 points indicates an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview, it was determined the facility staff failed to provide care in accordance with standards of nursing practice as evidenced by 1) failing to ensure that medical devices brought with the resident at the time of admission were assessed, ordered and care planned, and 2) failing to ensure medications ordered for bowel regimen were administered as ordered. This was found evident for 1 (#109) of 5 residents reviewed for personal property (loop recorder), 1 (#419) of 1 residents reviewed for pressure ulcers and 1 (#500) of 4 residents reviewed for neglect. The findings include: 1) Reviewed of medical record on 10/18/22 revealed that Resident #109 was recently admitted to the facility following hospitalization for difficulty walking and neuropathy (nerve damage). Resident's past medical history included but was not limited to, hyperlipidemia hypertension, coronary artery disease and lower extremity weakness. Further review revealed that Resident #109 had a cardiac pacemaker and loop recorder. Review of Minimum data set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-15 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined the facility staff failed to reveal evidence that the resident or resident representative was informed of their right to formulate an advanced directive. This was evident for 1 (#14) of 4 residents reviewed for advanced directives. The findings include: Advanced Directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law related to provision of health care when the individual is incapacitated On 10/13/22 at 4:16 PM, a review of Resident #14's paper and EMR (electronic medical record) failed to reveal evidence that Resident #14 had an advanced directive, and there was no documentation found as to whether the resident/representative was informed of his/her right to formulate an advanced directive or wished to formulate an advanced directive. On 10/13/22 at 4:30 PM, during an interview, Staff #5, SW (social worker) stated that when a resident is admitted to the facility, during an intake assessment, the resident would be asked if he/she had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-15 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, Interviews, and observations, it was determined that the facility failed to follow their grievance process for a resident with missing property. This resulted in the resident not having access to a medical recorder/transmitter. This was evident for 1 resident, (#109) out of 5 residents reviewed for personal property. The findings include: Review of medical record on 10/18/22 revealed that Resident #109 was recently admitted to the facility following a hospitalization for difficulty walking and neuropathy (nerve damage). Residents past medical history included but was not limited to the following diagnoses: hyperlipidemia, hypertension, coronary artery disease and lower extremity weakness. Further review revealed Resident #109 had a cardiac pacemaker, and loop recorder. Review of Minimum data set assessment (MDS)revealed resident had a BIMS of 13. The MDS is part of the Resident Assessment Instrument that was federally mandated in legislation passed in 1986. The MDS is a set of assessment screenings items employed as part of a standardized, reproducible, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility report investigation documentation and medical records, and interviews, it was determined that the facility failed to ensure that a resident was free from neglect as evidenced by the facility's failure to ensure that a medication for the treatment of constipation was administered as ordered; and the facility staff's failure to demonstrate basic assistance with activities of daily living for a resident dependent on staff for assistance. This was found to be evident for 1 (#500) of 4 resident's reviewed for neglect during the survey. The findings include: 1) On 11/1/22, a review of Resident #500's medical record revealed that the resident was admitted to the facility in October 2018 for rehabilitation after surgical repair of a hip fracture. Review of facility report MD00135705 revealed that the facility received a letter from Resident #500's family, after the resident was discharged , alleging neglect. On 11/1/22 review of the letter, dated 1/4/19, revealed concerns regarding the failure of staff to provide needed assistance with care. These concerns…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-15 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to conduct a thorough investigation of an allegation of abuse. This was evident for 1 (#17) of 32 residents reviewed for abuse. The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. Brief Interview of Mental Status (BIMS) is a standardized test used to get a quick snapshot of the cognitive function and is a required screening tool used in nursing homes to assess cognition. A score of 13-15 points indicates an intact cognition, 8-12 points indicates moderately impaired cognition, and 0-7 points indicates severely impaired cognition. A medical record review on 10/14/22 at 12:42 PM, revealed a progress note from the attending physician, dated 8/3/22, which documented that Resident #17 had been at the facility since 2018. The note read that Resident #17 had a stroke which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded. This was evident for 2 (#14, #89) of 7 residents reviewed for unnecessary medications. The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on these individualized needs, and that the care is provided as planned to meet the needs of each resident 1) On 10/19/22 at 12:32 PM, a review of Resident #14's medical record was conducted. In a progress note with an effective date of 7/15/22 at 12:00 AM, and a created date of 7/19/22 at 2:27 PM, the Nurse Practitioner wrote that Resident #14 current medications included Eliquis (Apixaban), (anticoagulant) (blood thinner) by mouth 2 times a day for a-fib (irregular heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-15 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interview with staff, it was determined that the facility staff failed to provide residents/representatives with a copy of their baseline care plan that included a summary of the resident's medication. This was evident for 1 (#87) of 1 residents reviewed for hospitalization. The findings include: A baseline care plan is a set of instructions for facility staff to provide care that is effective and resident-centered until a comprehensive care plan can be developed and implemented. The baseline care plan is to be developed within 48 hours of a resident's admission and the baseline care plan, along with a summary of their medications, is given to the resident/resident representative. This allows residents and their representatives to be more informed about the care that they receive On 11/10/22 at 11:49 AM, a review of Resident #87's medical record revealed that the resident, who resided in the facility for long term care was transferred to the hospital in late July 2022 following a change in his/her health status and readmitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-15 · tag F0680 — isolatedEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interview, it was determined that the facility failed to have a director of the activities department that met the minimum qualifications. This was evident during the annual survey and had the potential to affect all residents. The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. Brief Interview of Mental Status (BIMS) is a standardized test used to get a quick snapshot of the cognitive function and is a required screening tool used in nursing homes to assess cognition. A score of 13-15 points indicates an intact cognition, 8-12 points indicates moderately impaired cognition, and 0-7 points indicates severely impaired cognition. Dementia is a general term to describe a group of symptoms related to loss of memory, judgment, language, complex motor skills, and other intellectual function, caused by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-15 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, it was determined that the facility staff failed to ensure that physician progress notes were written, signed, and dated at each visit. This was evident for 1 (#14) of 7 residents reviewed for unnecessary medications. The findings include: On 10/24/22 at 9:50 AM, a review of Resident #14's EMR (electronic medical record) revealed physician progress notes that were not written, signed, and dated on the day the resident was seen. There was a NP (Nurse Practitioner) progress note ,with a date of Service of 7/15/22, that was electronically signed by the NP on 7/19/22 at 2:27 PM, and there was a physician's progress note with a Date of Service of 10/14/22, that was electronically signed by the physician on 10/19/22 at 3:08 AM. On 10/27/22 at 12:40 PM, the concerns related to the above concerns were discussed with the Director of Nurses.
- Potential for harm · Dcited before2022-11-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility staff failed to ensure the attending physician document in the medical record when an irregularity had been reviewed and what, if any action was taken. This was evident for 2 (#89, #48) of 7 residents reviewed for unnecessary medications. The findings include: 1a) On 10/24/22 at 11:34 AM, a review of Resident #89's medical record was conducted. Review of the pharmacist's MMR monthly medication reviews for Resident #89 revealed a Consultation Report for July 1, 2022, through July 29, 2022, which was signed by the pharmacist on 7/29/22. The pharmacist wrote, Resident #89 was receiving cyanocobalamin (Vitamin B-12) daily, and asked if the order was still indicated, with the recommendation to evaluate and discontinue cyanocobalamin if appropriate. The pharmacist also wrote, if the prescriber preferred to continue medication, to consider switching the administration time to 9 am or 9 pm. Next to the space for the physician's response, was handwritten please check vit B-12 level first and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interviews, it was determined that the facility staff failed to ensure that a resident's medication regimen was free from unnecessary medication by failing to adequately monitor a resident for behavior related to psychotropic medication. This was evident for 2(#73), (#14) of 7 residents reviewed for unnecessary medications. The findings include: 1) On 10/17/ at 09:30 AM, a review of Resident #73's medical record was conducted and revealed documentation that the resident was admitted on [DATE] with the diagnosis of major depression and anxiety. On 06/16/22, in a Psychiatric Evaluation and Consultation note, the NP (Nurse Practitioner) documented that Resident # 73 had a history of depression and anxiety. During that time, the resident was receiving the following psychotropic medications, Trazodone 25mg and Lexapro 20mg for depression and anxiety, as well as Remeron 7.5mg for appetite. The resident was currently on Trazadone, Lexapro, and Remeron. The NP wrote to continue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on, medical record review and staff interview, it was determined the facility failed to keep complete and accurate medical records as evidenced by 1) failing to ensure a resident's active MOLST (medical order for life-sustaining treatment) form was maintained in the resident's medical record and accessible to staff, 2) failing to ensure primary provider notes in the electronic medical record documented the actual date of service, 3) failing to ensure geriatric nursing assistant documentation accurately reflected service provided to the resident, and 4) failing to ensure newly written MOLST forms were placed in a resident's medical record when received by the facility. This was evident for 82 medical records This was evident for 1 (#419) of 4 residents reviewed for advanced directives, 1 (#270) of 32 residents reviewed for abuse, 2 (#109, #417) of 3 residents reviewed for pain management, and 1 (#112) of 3 residents reviewed for closed records. The findings include: A Maryland MOLST form (medical orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to develop a Quality Assurance Plan that included the facility specific plan for conducting quality assurance and performance improvement activities. This was evident during the survey. The findings include: On 11/15/22 at 3:00 PM, a review of the Quality Assurance and Performance Improvement (QAPI) plan revealed the facility had developed and updated the plan on 2/23/21. There was a letter attached to the front with no date that had been signed by the Administrator, however, this plan was created and updated prior to the Administrator's hire date. In addition, the place on page 4 for the Administrator to sign had been left blank. There were additional pages regarding experimental research, room variances, etc. that had been signed by the Administrator. On 11/15/22 at 4:01 PM, an interview with the Administrator revealed that she was uncertain as to whether the QAPI plan had been reviewed and updated since 2/23/21. On 11/15/22 at 4:30 PM, the Director of Nursing (DON) provided a QAPI plan that was dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observations and interview, it was determined the facility 1) failed to ensure that all staff completed COVID screening prior to the start of work as per the facility's current policy; 2) failed to ensure that an employee report of a respiratory illness was conveyed to the Infection Preventionist (IP) nurse to facilitate tracking of possible respiratory outbreak, and failed to ensure that same employee accurately answered the COVID screening questions regarding recently experiencing symptoms upon return to work; 3) failed to ensure separation of clean and dirty portions of the laundry processing areas; and 4) failed to ensure that a resident with an antibiotic resistant infection (MRSA) was placed in an available private room. These deficient practices were found to be evident for 2 (#85, #86) of 8 employees reviewed for screening prior to start of shift; and 1 (#47) of 2 residents reviewed for transmission based precautions. The findings include: 1) Review of the Coronavirus Testing policy, with a reviewed/revised date of 8/26/22 revealed: The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-11-19 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and staff interviews, it was determined that the facility administered blood pressure medications when the resident's blood pressure and/or pulse were outside of the physician ordered parameters, or when the parameters were unknown This was evident for 1 (#92) of 5 residents reviewed for unnecessary medications. The findings include. Review of resident #92's medical record on 11/16/18 at 2:15 PM revealed that resident #92 was prescribed two medications (Clonidine and Hydralazine) to treat high blood pressure. The physicians' orders indicated to Hold the medication for SBP (Systolic Blood pressure - top number) less than or equal to 140. Review of the current MAR (medication administration record) revealed resident #92 was administered Clonidine 0.1 mg at 2 PM with a documented blood pressure of 132/60. The systolic blood pressure was below 140. On 11/16/18 at 3 PM, interview of the nurse (Staff #13) who had signed-off as administering Clonidine 0.1 mg (milligrams) at 2 PM revealed the medication was administered to resident #92. Upon surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-11-19 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and interviews with the facility staff, it was determined the facility failed to ensure that effective quality assessment and assurance performance improvement interventions were implemented to address deficiencies from a previous survey. This was evident during review of the Quality Assurance program. The findings include: Review of the Quality Assessment and Assurance (QAA) Program with the Nursing Home Administrator (NHA), on 11/19/18 at 5:22 PM, revealed that effective processes were not put in place regarding repeat deficiencies. The accuracy of MDS assessments was a repeat citation from the surveys dated 4/18/18, 9/21/17, 8/20/16 and 5/5/15. Drug storage related to unlocked and unattended treatment carts was cited on the last survey dated 4/18/18. There was a repeat observation of an unlocked and unattended treatment cart on 11/14/18. Cross Reference F761. Development and implementation of comprehensive care plans was cited on 4/18/18 and 9/21/17 and was again identified as a concern. There was a repeat deficiency related to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-19 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined the facility staff failed to ensure that Minimum Data Set (MDS) assessments were accurately coded. This was evident for 1 (#45) of 1 resident reviewed for restraints, 1 (#76) of 5 residents reviewed for unnecessary medications, and 1 (#100) of 2 residents reviewed for Hospitalization. The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. The findings include: 1) Review of the medical record for Resident #45 on 11/16/18 revealed September/October 2018 physician's orders which stated, bed and chair alarm to alert staff of unassisted movement. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility failed to implement comprehensive, resident-centered care plans to meet the residents medical, nursing, mental and psychosocial needs. This was evident for 2 (#92, #50), ) of 27 residents in the final sample. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) Resident #92's medical record was reviewed on 11/16/18. Resident #92 was prescribed two medications (Clonidine and Hydralazine) to treat high blood pressure. The physicians' orders indicated to Hold the medication for SBP (Systolic Blood pressure - top number) less than or equal to 140. Review of the MAR's (medication administration record) revealed that resident #92 was administered Clonidine 10 times outside of the physician ordered hold parameters between 10/23/18 and 11/16/18. An order for Hydralazine 25 mg by mouth twice a day was initiated on 11/3/2018. Hydralazine was documented as given 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interview and medical record review, it was determined the facility failed to revise care plans to meet resident needs. This was evident for 1 (#79) of 4 residents reviewed for activities and 1 (#90) of 2 residents reviewed for position and mobility. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) An interview was conducted on 11/13/18 11:29 AM, with Resident #79, who told the surveyor, there is no reason why I am in this bed all this time. I have not been offered any activities. The Assistant Activities Director was interviewed on 11/15/18 at 9:26 AM and stated, occasionally we will go in and we know what she will say and no what her preferences. The Activities Director stated on 11/16/18 at 10:19 AM, the resident likes dogs and I will go in but the resident refuses. The activities participation records for September, October and November 2018 were reviewed with the Activities Director (AD) and it was revealed that the AD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview, it was determined the facility failed to follow physician's orders and the care plan for potential for altered skin integrity for a resident who was totally dependent on staff for all mobility needs. This was evident for 1 (#31) of 2 residents reviewed for positioning and mobility. The findings include: Observation was made, on 11/14/18 at 8:39 AM, of Resident #31 lying in bed with his/her hands contracted, held up against chest. Resident #31 was lying on his/her back with knees facing towards the window with a pillow between the knees. There were slipper socks on the feet and the feet were directly on the mattress. A pillow was positioned on the right side of the resident and there was a pillow behind the resident's head. The resident was observed again, on 11/14/18 at 11:13 AM, lying in the same position. On 11/14/18 at 1:00 PM, Resident #31 was still lying on his/her back with knees facing towards the window and a pillow between the knees. The position had not changed, and the resident's head was still tilted in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, it was determined that the facility failed to provide adequate supervision to residents with swallowing issues, as evidenced by Resident #50 not receiving one-to-one supervision during his/her meals. This was evident in 1 out of 3 residents reviewed for activities of daily living (ADL). Findings include: On 11/14/18 at 8:37 AM, the surveyor heard a resident in room [ROOM NUMBER] B moan loudly three times from the hallway and walked into the room to observe Resident #50 lying in bed with head of the bed elevated, and had a thick, cream colored liquid coming from his/her mouth spilling over the chin. Nursing staff were notified that the resident needed assistance. During an interview with Geriatric Nursing Assistant (GNA) (Staff # 9) on 11/19/18 at 10:05 am, the GNA stated that Resident #50 ate breakfast in their room on a daily basis and that staff check on the resident throughout the meal. On 11/19/2018 at 10:36 am, a review of care plan, dated 11/7/18, revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-11-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, it was determined the facility staff failed to keep a treatment cart locked when unattended and failed to date and label a bottle of sterile water when opened. This was evident in 1 of 5 hallways observed. The findings include: Observation was made, on 11/14/18 at 2:10 PM, of the treatment cart for the 200 and 300 halls, unlocked and unattended, sitting in an alcove across from the mechanical/electrical room on the 200 hallway. In the top drawer was a bottle of ammonium lactate lotion, tubes of Triamcinolone Acetonide cream, Nystop powder, 4 pairs of scissors and Santyl ointment. In the second drawer were water vials for respiratory treatments and bandages. In the third drawer was an opened 250 ml. bottle of sterile water, Lot #1803121, which was not dated when opened. There was approximately 75 ml. in the bottle. In the fourth drawer were (3) tubes of Aquaphor creams. The Assistant Director of Nursing was shown the unlocked treatment cart on 11/14/18 at 2:16 PM.
- Potential for harm · Dcited before2018-11-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family and staff interview and medical record review, it was determined that the facility failed to have complete and accurate medical records. This was evident for 1 (#43) of 4 residents reviewed for vision and hearing, 1 (#31) of 2 residents reviewed for positioning and mobility, 1 (#67) of 9 residents reviewed for unnecessary medications, 1 (#300) of 1 residents reviewed for pain management. and 1 (#8) of 2 residents reviewed for turning and repositioning. The findings include: 1) An interview was conducted with Resident #43's Power of Attorney (POA) on 11/14/18 at 12:07 PM. The POA stated that Resident #43 lost his/her first pair of glasses. The POA replaced the glasses, however, the lens was now missing. The medical record was reviewed on 11/6/18 and there was no documentation found about the glasses. On 11/16/18 at 12:01 PM, the Director of Nursing (DON) was asked about the glasses and the DON stated, he/she threw his/her glasses across the room and the lens came out. On 11/16/18 at 1:25 PM, Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-11-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and facility documentation review, it was determined that the facility staff failed to follow infection control practices and guidelines to prevent the development and transmission of disease by failing to ensure that a resident's urinary catheter bag was properly kept off the floor, failing to label and date a tube feeding spike tube set and failing to keep resident's linens off the floor . This was evident for 3 (#31, #90, #65) of 30 residents investigated during the survey. The findings include: 1) Observation was made, on 11/14/18 at 8:38 AM, of a urinary catheter bag lying on the floor on the right side of the bed. The Director of Nursing (DON) was informed on 11/15/18 at 12:59 PM. 2) Observation was made on 11/13/18 at 2:18 PM of Resident #90's tube feeding, which was hanging on a tube feeding pole. The tube feeding was off and the bottle of Jevity 1.2 was hanging on the pole. The tube feeding, and the spike tubing set was not labeled or dated. There was less than 100 cc of feeding in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-11-15 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of posted staffing information and interview, it was determined that the facility failed to ensure the required nurse staff information was posted in a clear and readable format as evidenced by failure to include the cumulative total and actual hours worked for the categories of nursing staff responsible for resident care: RN (registered nurse), LPN (licensed practical nurse), and GNA (geriatric nursing assistant). This practice has the potential to affect all residents. The findings include: On 10/31/22, review of the form used for the posted staffing information revealed a colume titled Direct Care. Included in this colume was RN (registered nurse), LPN (licensed practical nurse), GNA (geriatric nursing assistant), Restorative and DANU. Further review of the staffing sheet failed to reveal information as to which of the three nursing categories the Restorative or the DANU employees held. No documentation was found to define the DANU position. It was later determined that the DANU was the unit nurse managers, however, some unit nurse managers identified during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-11-15 · tag F0573 — patternLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to have a process in place to ensure that residents and/or resident representatives could obtain copies of their medical records within the required time frame. This was evident for 1 (#262) of 6 complaints reviewed during the annual survey. The findings include: On [DATE] at 11:00 AM, a review of the facility's records revealed that, on [DATE], Resident #262's power of attorney had signed a HIPAA Compliant Authorization Form Pursuant to 45 CFR 164.508 on [DATE]. The form read that the facility was authorized to release Resident #262's medical records and billing records for [DATE] - [DATE] to a legal office. In addition, under the If other than self, identify relationship it read Personal Representative for the Estate of [Resident #262]. Further review of the facility records revealed an email that was sent on [DATE], by the facility's Health Information Manager Coordinator (HIMC) Staff #59 to the corporate legal aid office…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 3 of 5 | 2.4 | +0.6 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 58 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 58; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| 347 BALLENGER HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2021 |
| STERN, ARYEH | Individual | INDIRECT OWNERSHIP INTEREST | — | since 05/01/2021 |
| BENNETT, ALLISON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/05/2023 |
| SCHWARTZ, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2021 |
| SHAH, HEMEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2021 |
| EIDLISZ, SOLOMON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/26/2025 |
| GLUCK, RIVKA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/27/2025 |
| ACCURATE STAFFING LLC | Organization | ADP OF THE SNF | — | since 05/01/2021 |
| BRAND SONNENSCHINE LLP | Organization | ADP OF THE SNF | — | since 05/01/2021 |
CMS files one row per role, so the 11 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.7M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215001. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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