Aspen Meadows Health And Rehabilitation Center
3155 Ave C, Billings, MT 59102 · For profit - Corporation · 90 certified beds · (406) 656-8818 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $115,183 in federal fines (most recent 2026-03-26)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (76%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.6% | 18.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.6% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 3.1% | 2.1% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.5% | 2.9% | 2.0% | better |
| Long-stay residents with depressive symptoms | 11.7% | 5.6% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.6% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.9% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 41.0% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 19.1% | 15.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 54.1% | 93.6% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.7% | 6.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 42.1% | 24.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.7% | 20.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 30.1% | 73.8% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 28.2% | 19.2% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.7% | 14.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.51 | 1.38 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.84 | 2.16 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 169 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 27.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 103 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.8%CMS range 50.5–66.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.8–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 27.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 23.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 28.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 71.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.8–10.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 66.0 residents a day — about 73% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.79 on weekdays — 15% thinner on weekends. RN hours go from 0.36 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 76% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
36 citations, most serious first. The 14 most serious are shown; the remaining 22 are one tap away and print in full.
- Actual harm · Gdisputed · IDR2026-03-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to identify, correct, and protect a resident who voiced neglect of care concerns, including when the neglect resulted in a lack of care by a staff member (NF7), and this failure contributed to psychosocial harm, for 1 (#47); and when grievances were brought forth, staff did not identify neglect included in the grievances, to neglect continued to occur. The system failure for the prevention of neglect of care contributed to the resident's ongoing anxiety, feelings of being unsafe, decline in mobility, lack of ADL care related to bowel and bladder, and ongoing skin concerns with the resident's ears, heels, and coccyx; out of 19 sampled residents. This failure also put other residents at risk of neglect due to the system failures and neglect not being addressed. Findings include:1. During an interview on 3/23/26 at 3:27 p.m., resident #47 stated he had complaints about a specific previous staff member, NF7, who would leave his call light on for hours, would not help resident #47 with ADL cares which resulted in resident #47…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the system for pressure ulcer prevention was meeting the residents needs, and the processes used by staff for pressure ulcers did not effectively identify, assess, treat, monitor, or prevent pressure ulcers, which affected 4 (#s 47, 63, 78, and 82) of 28 sampled and supplemental residents. This failure placed the residents at risk for experiencing ongoing skin concerns or negative outcomes related to pressure ulcer development and treatment, stemming from staff not using protective measures to prevent pressure ulcers, not identifying pressure ulcers that developed (or are developing), not assessing or documenting pressure ulcers accurately, not implementing interventions to prevent pressure ulcers, and not updating resident care plans for pressure ulcer prevention. Findings include:1. Review of resident #78's nurse progress notes, dated 1/5/26, showed the resident was admitted with skin issues on the buttocks, both heels, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in interview and record review, the facility failed to ensure residents were free from significant medication errors for 1 (#4) of 3 sampled residents with insulin orders. The medication error of omission resulted in a deterioration of condition and an unplanned hospitalization for resident #4. Findings include:Review of resident #4's hospitalization, dated between 1/29/26 and 3/23/26 showed the following:- 1/29/26 - 2/20/26, hospitalized ,- 2/20/26 - 2/23/26, in facility, and- 2/23/26 - 2/26/26 hospitalized .Review of resident #4's insulin orders showed the following:- 1/23/26 - 1/29/26, Lantus insulin 10 units every evening, at bedtime,- 2/20/26 - 2/23/26, no order for Lantus insulin,- 2/26/26 - 3/10/26, Lantus insulin 10 units every morning.Review of resident #4's SNF admission orders from the hospital, dated 2/20/26, showed an order for Lantus insulin 10 units daily.Review of resident #4's admission orders in the EHR, dated 2/20/26, failed to show any Lantus insulin was ordered or given to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide wound care as ordered by the provider; and failed to implement and document physician ordered interventions intended to mitigate worsening of a pressure ulcer, for 1 (#14) of 3 sampled residents with pressure wounds. These deficient practices contributed to the worsening of a pressure ulcer from nearly healed to a Stage III ulcer on the resident's heel. Findings include: 1. Pressure ulcer dressing changes not done as ordered Review of resident #14's provider orders, dated 8/23/24, showed the dressing change was, LEFT HEEL: cleanse ulcer with vashe wash, . pack with silver alginate rope, cover with opti-foam dressing. one time a day every Mon, Wed, Fri. [sic] Review of resident #14's provider progress note, dated 9/18/24, showed the resident's left heel ulcer had worsened with increased sloughing of yellow green tissue. The note also showed, Continued to emphasize to [resident #14 First Name] regarding the importance of offloading this ulcer to support wound healing. Educated that these types of ulcers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Edisputed · IDR2026-03-26 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to fully investigate allegations of abuse and neglect for 3 (#s 26, 47, and 77) of 28 sampled and supplemental residents. The deficient practice failed to ensure the facility identified all residents who may have been abused or neglected, in an attempt to prevent ongoing or future abuse or neglect. Finding include: 1. During an interview on 3/24/26 at 10:08 a.m., resident #26 stated NF8 had been nasty and pushy with her while helping her brush her teeth one night. Resident #26 stated she only had partial dentures and NF8 had told her she should not take so long brushing her teeth because she only had eight teeth. Resident #26 stated NF8 made me hurry up and did not give her the time she needed. Resident #26 stated, We all need help, and I don't even need a ton of help. During an interview on 3/24/26 at 4:40 p.m., staff member A stated they were looking for the staff interviews for resident #26's incident with NF8. Staff member A stated when NF8 was questioned about the incident with resident #26, he instead resigned from his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-26 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a baseline care plan that provided instructions needed to provide resident centered care for 3 (#s 11, 78 and 82) of 28 sampled and supplemental residents. The failure to have a baseline care plan placed the residents at risk of not being provided care to meet their basic needs. Findings include: 1. Baseline Care Plan Concernsa. Review of resident #11's electronic health records showed an admission date of 2/19/26. Resident #11 was admitted with diagnoses which included acute kidney failure, anemia, atrial fibrillation, chronic respiratory failure, hypertension, right femur fracture, morbid obesity and muscle weakness. Review of the nurse progress note dated 2/19/26 at 8:14 p.m., showed resident #11 had wound to coccyx reported stage I open. [sic]Review of resident #11's baseline care plan showed no care plan had been started to direct staff in caring for resident #11's wounds, pain management or caring for chronic medical conditions. A care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide education and information to the residents or responsible party on the risks and benefits of psychotropic medication, so they were able to make an informed decision, and the facility did not have documentation to show the resident/responsible party consented to the use of the medications, for 2 (#s 2 and 83) of 19 sampled residents. Findings include:1. Review of resident #83's Hospitalist History and Physical, dated 3/1/26, showed resident #83 had diagnoses which included mixed anxiety and depressive disorder. Review of resident #83's Medication Administration Record, dated March of 2026, showed Ativan, an antianxiety medication, was ordered on 3/11/26. The Ativan could have been given every eight hours as needed for anxiety. Review of resident #83's electronic health record, accessed on 3/26/26, failed to show a consent was provided to resident #83 educating him on the risks verses benefits of using a psychotropic medication. During an interview on 3/26/26 at 7:48 a.m., staff member B said resident #83 had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2026-03-26 · tag F0563 — failed to protect the right to visitors — isolatedHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the resident's right to have visitors of their choice for 1 (#53) of 28 sampled and supplemental residents. Specifically, the facility failed to allow resident #53's friend to visit her in the facility. Findings include:During an interview on 3/24/26 at 3:55 p.m., NF1 stated she had been a friend of resident #53 for many years prior to the resident being admitted to the facility. NF1 stated the first time she tried to visit, staff member B escorted her out of the building and was told if she tried to return, law enforcement would be called. NF1 stated she had been an employee of the facility approximately four years ago and was terminated due to an allegation of abuse towards a resident.During an interview on 3/26/26 at 8:48 a.m., NF2 stated he knew the facility was not allowing NF1 to visit resident #53. NF2 stated he was aware of the abuse allegation and was not worried about NF1 abusing resident #53. NF2 stated he wanted NF1 to be allowed to visit resident #53. NF2 stated the facility did not offer supervised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide written notice of charges not covered when the resident was no longer receiving Medicare skilled services for 1 (#89) of 3 residents sampled for coverage notifications. Findings include: Review of the SNF ABN for resident #84, failed to show this notification was provided to the resident as required. During an interview on 3/24/26 at 2:45 p.m., staff member D stated she was responsible for completing the required notifications when a resident was no longer receiving Medicare A skilled services. Staff member D stated she should have completed the SNF ABN for resident #89. Staff member D stated she did not know why the form was not completed on 1/9/26 when the resident was discharged from skilled care. Staff member D stated the resident stayed for several more days while waiting for approval of his admission to a facility which contracted with the Veterans Administration. Staff member D stated the resident was charged the daily per diem rate until his discharge from the facility on 1/13/26. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a grievance was completed for an abuse and neglect allegation for 1 (#47); and failed to thoroughly investigate and document the findings for 1 (#53) of 28 sampled and supplemental residents. This deficient practice resulted in resident #47 reported feeling afraid and more anxious when NF7 would care for resident #47. Resident #47 also felt neglected in his care at the facility and feared retaliation for speaking up about NF7's care at the facility. The deficient practice affecting resident #53 increased the risk of discomfort from not repositioning the resident for comfort. Findings include:1. During an interview on 3/23/26 at 3:27 p.m., resident #47 stated he had complaints about a specific previous staff member, NF7, who would leave his call light on for hours and would not help with ADL cares which resulted in resident #47 experiencing bowel and bladder incontinence while waiting for his call light to be answered. Then once NF7 would respond to the needs of resident #47, resident #47 stated NF7 would force…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-03-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely report an abuse and neglect allegation to the State Survey Agency for 1 (#47) of 19 sampled residents. Findings include:During an interview on 3/23/26 at 3:27 p.m., resident #47 stated he had complaints of about a specific previous staff member, NF7, who would leave his call light on for hours, would not help with ADL cares which resulted in resident #47 soiling his brief (bowel and bladder) from waiting so long, and NF7 would encourage resident #47 to sign refusal of care form. Resident #47 stated NF7 would then want resident #47 to ambulate to the restroom, but resident #47 stated he had already gone in his brief. During an interview on 3/26/26 at 9:19 a.m., staff member B stated no care concerns from family or the resident were brought to their attention. Staff member B stated they did not report the alleged abuse or neglect of care. Refer to F600 - Abuse and Neglect on the lack of identification of neglect for the resident. A request was made for documentation for resident #47's interdisciplinary team notes, any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews the facility failed to provide written documentation to the resident and/or the resident's representative upon transfer. The resident or representative was not provided with documentation showing the reason for transfer and the opportunity to enact a bed hold for 1 (#78); and the facility failed to send a copy of the notice of hospital transfer to the local facility Ombudsman for 2 (#s 47 and 78) of 28 sampled and supplemental residents. This deficient practice affected the resident's ability to ensure the transfer was appropriate and did not allow the resident or representative to request the facility to hold their bed. The deficient practice prevented the Ombudsman from tracking transfers. Findings include:1. During an interview on 3/25/26 at 2:21 p.m., NF9 stated she was not notified for resident #47's hospitalization on 2/11/26. During a follow-up interview on 3/25/26 at 3:58 p.m., NF9 stated she did not have any hospitalization notifications for January, February, or March 2026 (until the current date of 3/25/26). Review of resident #47's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident assessment was completed accurately for 2 (#s 2 and 24) of 19 sampled residents. Findings include:1. During an observation and interview on 3/24/26 at 11:34 a.m., resident #24 was oriented to her surroundings, able to converse, and answer questions appropriately. Review of resident #24's Comprehensive MDS, with an ARD of 2/7/26, showed the resident interview should have been completed. The MDS failed to show a BIMS had been completed during the look-back period. All of the questions in the section were answered as not assessed or no information. Review of resident #24's Quarterly MDS, with an ARD of 12/18/25, showed a BIMS of 15, which correlated with intact cognition. During an interview on 3/26/26 at 8:24 a.m., staff member F stated she was responsible for completing all MDS assessments. When asked why resident #24 did not have a BIMS completed on her Comprehensive MDS assessment, staff member F stated, I just missed it. 2. During an interview on 3/24/26 at 3:59 p.m., staff member C stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive care plan for 1 (#63) of 19 sampled residents. Findings include: During an observation on 3/25/26 at 10:15 a.m., resident #63's dressing to the pressure ulcer on the resident's coccyx was changed by NF10. The wound was almost healed with no drainage or odor. NF10 placed a small hydrocolloid dressing to the wound. Review of resident #63's PPS Part A Discharge MDS assessment, with an ARD of 1/12/26, showed the resident had a Stage IV pressure ulcer which had been present on admission [DATE]). Review of resident #63's care plan, dated 3/5/26, showed a problem statement of, The resident has risk for impaired skin integrity r/t (related to) fragile skin d/t (due to) limited mobility . She has a coccyx wound stage III since admission. with an initiation date of 3/5/26 and a revision date of 3/23/26. There was nothing related to a pressure ulcer on the care plan until 3/5/25, approximately three months after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · Dcited before2026-03-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately document the ADL services offered for 2 (#s 47 and 51), failed to offer a washcloth in the morning for 2 (#s 47 and 51), failed to offer mouthwash for 1 (#47), and failed to provide ADL assistance for a dependent resident for 1 (#22) of 19 sampled residents. Findings include: 1. During an observation and interview on 3/23/26 at 3:24 p.m., resident #22 was lying in bed wearing a hospital gown. Resident #22 also had several days growth of facial hair. Resident #22 stated he did not always get help with meals, has only had sponge baths the past several weeks (no showers) and needs a shave. Resident #22 stated his hand function varied from day-to-day, and the amount of assistance needed changed. Review of resident #22's Comprehensive MDS assessment, with an ARD of 10/14/25, showed the resident was dependent for all ADLs, except eating. The resident only required partial to moderate assistance with eating. Review of the facility's grievance log showed resident #22 had submitted a grievance on 10/31/25.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an antibiotic medication order had an adequate indication for 1 (#19) of 19 sampled residents. Findings include:Review of resident #19's medication list, accessed on 3/24/26 at 9:11 a.m., showed the resident had an order for Macrobid capsule 100 mg, dated 1/7/26, give one capsule daily for prophylactic. The original order did not contain an appropriate indication for use.Review of resident #19's provider progress notes, since admission on [DATE], failed to show any history of chronic infections or any bladder disorders. A request for documentation of the medical necessity for Macrobid was made on 3/24/26 at 2:05 p.m. Review of resident #19's provider orders, dated 3/24/26 at 3:34 p.m., showed an order for Macrobid 100 mg, give one capsule every other day for a history of urinary tract infections. During an interview on 3/25/26 at 11:10 a.m., staff member B stated she had received a pharmacy recommendation regarding the use of Macrobid, which was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure pneumonia and Covid-19 (coronavirus-19) vaccines were offered per CDC recommendations for 3 (#s 23, 51, and 55) of 28 sampled and supplemental residents. Findings include:During an interview on 3/25/26 at 3:49 p.m., resident #23 stated he did not want the Covid-19 vaccine, but stated no one had ever offered him one or had him sign a declination form.During an interview on 3/25/26 at 1:13 p.m., resident #51 stated she would like a Covid-19 vaccine and stated no staff members had asked her if she wanted one.Review of request sheet #6 showed a request for the following vaccines (or declinations):-resident #51's Covid-19 vaccination-resident #55's Covid-19 and pneumonia vaccine-resident #23's Covid-19 vaccinationNo documentation was provided by the end of survey.During an interview 3/26/26 at 9:03 a.m., staff member B stated there were some vaccines which had been missed due to staff member B prioritizing numerous tasks and responsibilities. Staff member B stated another staff member had left in the past leaving staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-10 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to schedule sufficient staff to ensure call lights were answered timely for 3 (#s 1, 2, and 3) of 7 sampled residents, and staff were using mechanical lifts with the appropriate number of staff for 1 (#5) of 7 sampled residents. This deficient practice had the potential to negatively impact all residents who use a call light by causing incontinent episodes and increases the risk of injury for all residents who need a mechanical lift for transfers. Findings include: 1. During an interview on 9/9/25 at 7:32 a.m., staff member D stated, I think the facility is understaffed 80 percent of the time. We (staff) try to get all our tasks done but some days it is hard. The facility is always trying to get people to pick up extra shifts. During an interview on 9/9/25 at 9:31 a.m., resident #1 stated, I do not feel as though the facility has enough staff. I don't always get the care I need due to the staff being too busy. The call lights are not always answered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident who had medications left at bedside was assessed, and a physician's order was obtained for the safe self-administration of medications, for 1 (#5) of 7 sampled residents. Findings include:During an observation and interview, on 9/9/25 at 7:14 a.m., staff member E prepared resident #5's medication and put them into a medication cup. Staff member E opened resident #5's door and placed the medications in the resident's room on the bedside table. Staff member E stated, She's (resident #5) sleeping, I leave them in there for her to take when she wakes up, most of the time she won't take them in front of me and says she will take them when she is ready to take them.During an interview on 9/9/25 at 9:20 a.m., resident #5 stated, Staff often leave my medication in my room for me to take when I'm ready to take them. Sometimes they will watch me take them, but not always.During an interview on 9/9/25 at 3:25 p.m., staff member A stated it was not okay to leave medications at the bedside for residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility staff failed to provide pertinent medical information to the receiving facility at the time of transfer for 2 (#s 35 and 43) of 17 sampled residents. Findings include: 1. Review of resident #35's nursing progress notes, dated 6/3/24, showed the resident was transferred to a hospital with low blood pressure, elevated heart rate, and decreased urine output. Review of resident #35's electronic medical record failed to show facility staff had sent required medical information with the resident for the accepting medical provider. On 4/10/25, a request was made for a copy of resident #35's medical information provided to the receiving facility for the resident's hospital transfer on 6/3/24. No documentation had been received by the end of the survey. 2. Review of resident #43's nursing progress notes, dated 2/18/25, showed the resident was transferred to a hospital with coffee ground emesis and black tar stool. Review of resident #43's electronic medical record failed to show facility staff had sent required medical information with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement a resident-centered baseline care plan for 1 (#115) of 17 sampled residents. Findings include: During an observation and interview on 4/8/25 at 9:10 a.m., resident #115 was sitting in a wheelchair in his room. Resident #115 said he had pins and needles from his toes to his hips. The resident had wraps on both legs, from his toes to just below his knees. Resident #115 said they (the staff) were changing the wraps every couple of days. The resident said he was using the sit-to-stand lift for transfers and was working with therapy to get stronger. Review of resident #115's baseline care plan, initiated on 4/6/25, showed a template had been used to provide a list of functional activities with choices for how much assistance was needed. The care plan showed the list of functional activities, but failed to specify the amount of assistance needed. The care plan also failed to address the resident's use of a lift for transfers and his lower leg infection with associated dressing changes. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement a comprehensive, resident-centered care plan which identified residents' physical and psychosocial needs to reach their highest practicable level of well-being for 1 (#9) of 17 sampled residents. Findings include: During an observation and interview on 4/7/25 at 1:44 p.m., resident #9 was seated in a wheelchair in his room. Resident #9's voice was observed to be at the level of a strained whisper. Resident #9 was having difficulty speaking louder than a whisper, and was straining to enunciate his words. Resident #9 stated, It's hard for people to understand me. A long time ago, I saw an ENT, but the voice was better then, and I don't remember much about that visit. I would like to go see someone about my voice again and would like people to understand me better. It's hard to strain all the time for people to hear me. I quit smoking in December, maybe it has to do with that. During an interview on 4/7/25 at 2:05 p.m., staff member D stated, He (resident #9) is really difficult to understand, like he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to update a care plan to reflect a new surgical wound, and wound management, for 1 (#14) of 17 sampled residents. The failure placed the resident at risk for improper wound care, wound deterioration, or infection. Findings include: During an observation and interview on 4/7/25 at 4:23 p.m., resident #14 was sitting in a wheelchair facing the door. A right foot dressing was observed. Resident #14 stated his toes were recently amputated and he was unable to walk. During an interview on 4/9/25 at 11:45 a.m., staff member B stated the care plan should reflect all current care concerns for each resident. Staff member B stated the care plans were updated by nurses, the IDT, or administrative staff whenever resident changes occurred. Review of resident #14's physician progress notes showed a surgical amputation of the right toes on 3/3/25. The amputation was related to vascular insufficiency and diabetes. Post-operative wound orders, dated 3/3/25, showed, non-weightbearing with his right lower extremity and wear a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide timely ADL services to a dependent resident for 1 (#9) of 17 sampled residents. This failure placed the resident at increased risk for falls, injury, psychological distress, and pain. Findings include: During an observation and interview on 4/7/25 at 1:44 p.m., resident #9 was observed in his wheelchair. His call light was lying on the bed. He reached over and pressed his call light at 1:58 p.m., stating, Excuse me, I need to get back to bed. My leg is hurting and I need to get it up. Resident #9 then stated, I can't get up on my own anymore, I am pretty weak . My voice is not good, so I can't call out for help when I need it, and the call lights are a big problem here. I have to wait sometimes up to an hour for help. I have waited at least a half hour in the bathroom alone. They don't want me to try to get into bed by myself, but then they don't come in either. It makes me pretty upset, and then they act like they don't understand why I am mad when they finally do come in. Continued observations were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a pharmacist's recommendation for gradual dose reductions were addressed for two psychotropic medications ordered by a provider for 1 (#40) of 5 sampled residents for medication regimen review. Findings include: Review of resident #40's medication regimen review, dated 10/9/24, showed the pharmacist recommended gradual dose reductions for quetiapine 150 mg at bedtime and clonazepam 0.5 mg twice daily. The medication regimen review form showed a handwritten note, follows psych, which was dated 10/16/24. During an interview on 4/10/25 at 10:30 a.m., staff member B stated the previous DON was responsible for the medication review follow-up. Staff member B stated the previous DON no longer worked for the facility. When asked, staff member B stated she was not able to locate medical record documentation which addressed the recommended gradual dose reductions for resident #40. A request was made on 4/9/25 for documentation which addressed the recommended gradual dose reductions for resident #40. None was received prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff practiced appropriate use of personal protective equipment (PPE), during care of a resident on enhanced barrier precautions (EBP) for 1 (#9) of 17 sampled residents. The failure increased the risk of MDRO infections within the facility. Findings include: During an observation and interview on 4/7/25 at 1:44 p.m., resident #9 was seated in a wheelchair in his room. A dressing was noted to his left foot. A yellow door-mounted PPE holder was attached to resident #9's door. Pointing to the PPE holder, resident #9 stated, I don't know what that is for, it just appeared while I was at lunch today. Resident #9 stated the staff did not wear gowns when providing personal care or when changing his wound dressing. During an observation on 4/7/25 at 2:31 p.m., staff members D and E entered resident #9's room, assisted him to the bathroom, and then assisted him to bed. Neither staff member wore gowns while providing care for resident #9. During an interview on 4/7/25 at 2:40 p.m., staff member E stated, Those…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide assistance with ADL's for dependent residents, for 4 (#s 8, 23, 39 and 65) of 20 sampled residents, and the residents were found to be unkempt, there was noticable body odor, and one voiced concerns of feeling neglected. Findings include: During an interview and record review on 1/14/25 at 11:56 a.m., resident #8 said he would like to have five baths per week like he used to get. Resident #8 said he is lucky to get three a week but usually just two. Resident #8 is alert and oriented and able to make his needs and wishes known. Review of resident #8's current care plan directed the staff to give him five baths per week. Resident #8 said he does not get washed up between baths. During an interview and record review on 1/16/25 at 9:05 a.m., resident #65 was observed with her blouse pulled away from her body and with her nose pointed down her shirt. Resident #65 said she was checking to see if she smelled bad because she missed her shower. Resident #65 said I need a shower, and my hair washed. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure all controlled substance medications were accurately administered, accounted for, and documented, for 2 (#s 13 and 35) of 20 sampled residents. Findings include: Review of resident #13's nursing notes, dated 11/19/24, showed the nurse made a medication error and administered two doses of diazepam instead of the prescribed hydromorphone. Resident #13's medication administration record for 11/19/24, showed one dose of diazepam was given, and not two as shown in the nurse's notes. Review of the narcotics sign out log for 11/19/24, showed the nurse signed out two doses of diazepam. The narcotics log for resident #13, showed one dose of diazepam was signed out on 11/30/24, and there were no doses of diazepam documented in the medication administration record as being given to resident #13 on 11/30/24. Resident #13's medication administration record showed resident #13 received three doses of hydromorphone on 11/19/24. Review of resident #13's nurse's note, dated 11/19/24, showed the resident missed two of the three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to identify care concerns for a resident who was restricted to right lower extremity non-weight bearing status, and failed to develop and implement a baseline care plan within 48 hours of admission, to address resident care needs, for 1 (#4) of 20 sampled residents. Findings include: During an interview on 1/15/25 at 9:52 a.m., resident #4 was observed in her room sitting in her wheelchair. Resident #4 stated she admitted to the hospital on [DATE]. Resident #4 stated she was admitted to the hospital after falling, while out on a walk, and the resident sustained a right hip fracture. Resident #4 stated she admitted to the long-term care center on 12/30/24, for additional physical and occupational therapy services, due to her restricted right lower extremity non-weight bearing status. During an interview on 1/16/25 at 12:47 p.m., staff member B stated the MDS nurse had been responsible to complete the resident baseline care plan. The process…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, licensed nurses failed to uphold and provide competent nursing services by failing to administer medication by following the professional standards of medication administration, for 2 (#s 6 and 13) out of 20 sampled residents. Findings include: 1. Review of resident #13's physician order, dated 9/17/24, included documentation on the medication administration record which directed the resident to have Diazepam 5mg/ml, intramuscularly, every 15 minutes, as needed for seizures. The narcotics medication log showed resident #13 was to be given Diazepam 5mg/5ml, one ml by mouth for seizures. No order was found on the medication administration record for the oral dose of Diazepam. Review of resident #13's nursing note, dated 11/19/24, showed a nurse identified a medication error was made when two doses of seizure medication diazepam was given instead of the prescribed pain medication, hydromorphone. Staff member Q signed the narcotics medication log for the oral Diazepam. On 11/19/24 at 10:06 a.m., and 5:00 p.m., staff member Q signed out resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, licensed nurses failed to uphold and provide competent nursing services by failing to administer medication by following the professional standards of medication administration, for 2 (#s 6 and 13) out of 20 sampled residents. Findings include: 1. Review of resident #13's physician order, dated 9/17/24, included documentation on the medication administration record which directed the resident to have Diazepam 5mg/ml, intramuscularly, every 15 minutes, as needed for seizures. The narcotics medication log showed resident #13 was to be given Diazepam 5mg/5ml, one ml by mouth for seizures. No order was found on the medication administration record for the oral dose of Diazepam. Review of resident #13's nursing note, dated 11/19/24, showed a nurse identified a medication error was made when two doses of seizure medication diazepam was given instead of the prescribed pain medication, hydromorphone. Staff member Q signed the narcotics medication log for the oral Diazepam. On 11/19/24 at 10:06 a.m., and 5:00 p.m., staff member Q signed out resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide clean resident rooms for 6 (#s 10, 11, 19, 26, 40, and 41), of 28 sampled residents, and failed to provide clean public restrooms, which had the potential to affect all staff and visitors who use the facility's public restrooms. Findings include: 1. During an observation on 4/8/24 at 1:56 p.m., a plastic water cup, two medication cups, and one round yellow pill was under resident #41's bed. During an observation on 4/10/24 at 8:30 a.m., a plastic water cup, two medication cups, and one round yellow pill was under resident #41's bed, in the same location as the observation made on 4/8/24. During an interview on 4/10/24 at 8:30 a.m., resident #41 stated the staff did come in and clean her room several times per week, but it was not done very well. Resident #41 stated the room was swept, mopped, around the middle of the room and the bathroom was cleaned. Resident #41 stated she did not remember staff ever moving her bed to really clean, sweep, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a written transfer/discharge notice to a resident or resident representative at the time of transfer from the facility for 3 (#s 9, 23, and 40) of 28 sampled residents. Findings include: During an interview on 4/11/24 at 9:15 a.m., staff member B stated the facility completed transfer/discharge notices prior to all resident discharges. Staff member B stated there were usually two nurses who could complete transfer/discharge notices as needed. Staff member B said that she or one of the nurse managers would help the other nurses complete the assessments and bed hold forms. She stated the bed holds have not been completed, occasionally. Staff member B stated if the transfer was an emergency, a verbal bed hold consent would be completed. 1. Review of resident #9's medical record failed to show a transfer/discharge notice had been provided to the resident prior to a hospitalization on 1/7/24. 2. Review of resident #23's medical record failed to show a transfer/discharge notice had been provided to the resident prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to remove expired medications from three medication carts. This failure had the potential to affect all residents who receive medication from the three carts. Findings include: During an observation on 4/8/24 at 11:50 a.m., medication cart #1 showed one opened, Novolin insulin pen dated 2/17/24, and one opened Lispro insulin pen, dated 2/26/24. During an interview on 4/8/24 at 11:53 a.m., staff member B stated all insulin pens expire 28 days after being opened. During an observation on 4/8/24 at 11:55 a.m., with staff member J and K, three medication carts were inspected. The following expired medications were found in the three medication carts: One bottle of allergy relief tablet, dated 10/2/23 Two bottles of Geri-dryl, dated 2/24 Two bottles of Aspirin 325 mg, dated 1/24/24 One bottle of Calcium Citrate, dated 12/23 One bottle of Oyster shell, dated 1/24 Two bottles of fiber capsules, dated 10/23 One bottle of Zinc 50 mg, dated 12/23 One bottle of Calcium with Vitamin D, dated 3/24 During an interview on 4/10/24 at 3:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report a facility reported incident within the required timeframe for 1 (#38) of 28 sampled residents. Findings include: Review of a facility-reported incident, submitted on 2/2/24, showed staff were arguing in front of residents, causing the residents to be fearful. Review of resident #38's nurse progress note, dated 1/28/24, showed an incident where staff were arguing in front of resident #38 and her roommate. During an interview on 4/8/24 at 2:19 p.m., resident #38 stated, I told the nurse about the aides arguing. It really scared me how loud they both were and how they wouldn't stop arguing, even when I told them it was inappropriate . During an interview on 4/11/24 at 8:27 a.m., staff member A stated, The initial report should have been submitted on time. I think this incident is the one that I accidentally hit delete instead of the other button. Review of a facility document titled, Freedom from Abuse, Neglect, Corporal Punishment, Involuntary Seclusion, Mistreatment, Misappropriation of Resident Property, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently provide and document restorative nursing services for residents with a decline in functional status, for 2 (#s 12 and 49) of 4 sampled residents with restorative service concerns. Findings include: 1. During an interview on 4/9/24 at 2:12 p.m., resident #49 stated, I feel like I am losing ground. I used to be able to walk with some assistance to the nurse's station, and now I doubt I could do that anymore. I was supposed to get help with exercises, but it doesn't happen often. I lost my therapy benefit through Medicaid and ever since then I have lost a lot of my strength. During an interview with staff members C and D, on 4/10/24 at 4:27 p.m., staff member D stated she oversees the restorative program for the facility and was responsible for obtaining the referrals, initiating the orders, and flow sheets for the restorative aides. Staff member C stated she currently was the only restorative aide, as they had one staff member leave. Staff member D stated she hadn't updated the referral and restorative orders to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$115,183 in federal fines across 2 penalties.
- $67,525 — penalty dated 2026-03-26
- $47,658 — penalty dated 2024-10-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EVERGREEN HEALTHCARE GROUP — 44 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.5 | -0.5 vs chain |
| Health inspection | 3 of 5 | 2.4 | +0.6 vs chain |
| Staffing | 2 of 5 | 3.3 | -1.3 vs chain |
| Quality measures | 1 of 5 | 3.0 | -2.0 vs chain |
The other 43 homes this chain runs (chain average 2.5★, per CMS)
Showing 40 of 43; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ASPEN MEADOWS SNF OPERATIONS, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/20/2025 |
| PACIFIC NORTHWEST SNF OPERATIONS HOLDINGS (MT) LLC | Organization | DIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| CH PACIFIC NORTHWEST HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2023 |
| PACIFIC NORTHWEST SNF OPERATIONS HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| WITZCORP GLOBAL LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2023 |
| HERZKA, YISROEL | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2023 |
| YENOWITZ, YITZCHOK | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| JOHNSON, REBECCA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| LOWE, LEONOR | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| SPIELMAN, SHIMON | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| COUVE FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/20/2025 |
| COUVE HEALTHCARE CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/20/2025 |
| MONTANA SNF CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/20/2025 |
| PACIFIC NORTHWEST OPCO MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/20/2025 |
| JENSEN, SHELDON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| NAUMANN, TERESA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| SEVERA, LARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
CMS files one row per role, so the 38 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $150K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275140. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.