Alaska Gardens Health and Rehabilitation
6220 South Alaska Street, Tacoma, WA 98408 · For profit - Individual · 123 certified beds · (253) 476-5300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $170,372 in federal fines (most recent 2025-04-29)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.2% | 14.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.0% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.6% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.7% | 2.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 22.0% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 12.1% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.9% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.0% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.1% | 22.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.1% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 83.8% | 82.0% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 17.7% | 19.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.8% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.35 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.93 | 1.52 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 157 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 54.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 68 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.1%CMS range 46.3–63.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 6.7–12.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 54.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 39.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 77.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.5–11.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 123 beds and averages 110.3 residents a day — about 90% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.04 on weekdays — 13% thinner on weekends. RN hours go from 0.61 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
65 citations, most serious first. The 17 most serious are shown; the remaining 48 are one tap away and print in full.
- Immediate jeopardy · J2025-10-09 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a system in place that ensured basic life support was initiated immediately, as directed in the facility policy, including Cardio-Pulmonary Resuscitation (CPR - an emergency procedure consisting of chest compressions combined with giving breaths of air) when 1 of 1 resident (Residents 1) was reviewed for unexpected death in the facility. The facility failed to maintain the required unexpired supplies & equipment on the crash carts ready for immediate use and failed to maintain accurate Physician Orders for Life-Sustaining Treatment (POLST) data for immediate accessibility. This failed practice placed 70 additional residents (Residents 3, 4, 5, 6, 7, 8, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76 & 77), who had current POLST to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-03-19 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to ensure residents received care and services to maintain acceptable parameters of nutritional status and there was a safe and accurate system to prevent complications from enteral (feedings administered through a tube) feedings for 12 of 12 residents (Residents 8, 19, 20, 22, 33, 21, 18, 26, 24, 14, 31 & 40) reviewed for nutrition and hydration. The failure to: accurately assess (and re-assess as needed) residents nutritional status and develop/revise/implement person-centered care plans (CP) for residents at risk; reconcile, accurately transcribe, and implement nutrition related physician orders and/or Registered Dietician (RD) recommendations; ensure timely RD evaluations; ensure residents were weighed according to policy/physician orders and monitored routinely; and ensure residents who required downgraded texture diets received the diet they were ordered and speech evaluations (Residents 14 & 24); and ensure residents who required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interviews and record review, the facility failed to provid the supervision of two staff for bed mobility assistance per the plan of care for 1 of 5 sampled residents (Resident 1) reviewed for falls with injury. Resident 1 experienced harm when they received bed mobility assistance from one staff member, fell out of the bed and broke their arm. Findings included . Review of the electronic health records showed Resident 1 admitted to the facility on [DATE] with diagnoses including end stage renal disease (kidney disease) and diabetes and was receiving dialysis (when waste in the blood is filtered through a machine). The resident was able to make needs known. Review of the care plan showed an intervention dated 11/20/2024 that Resident 1 required two-person extensive assistance for repositioning and turning in bed. Review of the progress notes showed that on 04/12/2025 at around 8:00 PM the resident fell out of bed while being changed and complained of right shoulder pain and inability to move their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to develop and implement a resident-centered fall prevention care plan (CP) to reduce their specific risk factors for falls, consistently provide adequate supervision, and ensure residents were consistently monitored for post-fall injuries for 3 of 6 Residents (Residents 1, 8, & 11) reviewed for falls. Resident 1 experienced harm when they fell out of their wheelchair at the nurse's station and sustained a hip fracture. These failures placed all residents at risk for avoidable future falls, adverse events, physical injuries, pain, functional decline, and diminished quality of care/quality of life. Findings included . <POLICY> Review of the facility's Managing Falls and Fall Risk policy, revised [DATE], showed the facility would implement a resident-centered fall prevention plan to reduce the specific risk factors of falls for each resident at risk or with a history of falls. The facility, physician, and consultant pharmacist would identify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to ensure residents were assessed and person-centered pain care plans (CPs) were developed/implemented and revised to meet their pain management needs for 3 of 5 sample residents (Residents 1, 2, & 13) reviewed for pain. Resident 2 experienced harm when the facility failed to accurately clarify and transcribe admission orders for pain medications, ensure scheduled pain medications were administered timely, evaluate for the underlying cause of sudden onset of severe chest pain after open heart surgery, monitor for adverse effects of opioid use, was transferred to the hospital in acute respiratory failure, and found to have broken chest wires (internal fixation hardware in place to hold the chest together after open heart surgery) that required surgical intervention to repair. Resident 1 experienced harm when their complaints of pain went unaddressed, their behavioral signs of pain were not evaluated, were not monitored for post-fall injuries, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to ensure residents entire drug/medication regimen was managed and monitored to promote or maintain their highest practicable mental, physical, and psychosocial well-being for 3 of 4 Residents (Residents 1, 2, & 38) who received psychotropic medications. Resident 1 experienced harm when the facility continued to administer antipsychotic medication without an approved clinical indication, evaluation of appropriateness, consideration for approved alternative treatments, monitoring, or evidence of non-pharmacological approaches that resulted in psychosocial and physical harm when they were transferred to the hospital due to altered mental status from the adverse effects of antipsychotic medication and was found to have an acute hip fracture the facility failed to identify after a fall. Resident 2 experienced physical and psychosocial harm when they were administered two drugs together that were known to cause potentially severe adverse consequences,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-08-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to accomodate the needs of one of three residents reviewed (Resident 2) for accommodation by ensuring they had the preferred equipment needed to enable them to leave their room. The resident was not permitted to leave their room unless accompanied by a person other than a facility staff member and expressed the need for a better fitting wheelchair. Failure to accommodate the resident's needs placed this resident at risk for loss of autonomy and a diminished quality of life, and resulted in psychological harm when the resident suffered loss of control, and ongoing distress as evidenced by feelings of agitation. Findings included The facility document, Resident Rights Under Washington State Law, dated September 2010 and updated July 2015, documented residents of the facility had the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the Center, to make choices about aspects of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate care and implement wound care orders from an outside provider for 1 of 3 residents (Resident 1) reviewed for wound care. Failure of the facility to update dressing change orders placed residents at risk of wound complications and delayed wound healing.Findings included .<RESIDENT 1>Review of the admission Minimum Data Set (MDS - an assessment tool), dated 04/15/2026, showed Resident 1 had a major surgical procedure during the prior inpatient hospital stay, involving the gastrointestinal tract, that required active care during the Skilled Nursing Facility stay. Resident 1 was assessed with a surgical wound, which required surgical wound care. Review of the Care Plan, initiated 04/10/2026, showed the resident had impaired skin integrity of the abdomen related to a surgical wound. Interventions directed staff to monitor/document location, size and treatment of skin issue weekly and report abnormalities to the physician.Review of a hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect the resident's right to be free from abuse for 3 of 5 residents (Resident 1, 2 & 3) reviewed for abuse/neglect. Resident 1 experienced sexual abuse when Resident 2 touched their breast without consent. Resident 2 experienced physical abuse when they were hit by Resident 1. Resident 3 experienced mental/verbal and physical abuse when Resident 4 yelled at them and kicked their bed while they were sleeping. This failure placed the residents at risk of experiencing fear, intimidation, mental anguish, and emotional distress.Findings included.Review of the facility Freedom from Abuse Policy, dated March 2025, showed that each resident had the right to be free from abuse. Abuse is the willful inflection of intimidation, with resulting mental anguish, willful means the individual acted deliberately, Mental/Verbal abuse includes verbal assaults including yelling, and/or threatening and sexual abuse is non-consensual sexual contact of any type with a resident, including unwanted intimate touching of any kind, especially of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-07 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were screened for additional mental health supports through the Pre-admission and Resident Review (PASARR, a mental health screening tool) process for 2 of 5 sampled residents (Residents 97 and 6) reviewed for PASARR. This failure placed residents at risk of unidentified mental health needs, avoidable decline in mental health, unintended increase in negative behaviors, and a diminished quality of life. Findings included.Resident 97 Review of the electronic health record (EHR) showed Resident 97 admitted to the facility on [DATE] with diagnoses to include vascular dementia (a decline in mental abilities caused by reduced blood flow to the brain), depression, and adjustment disorder (stress-related mental health condition triggered by a significant life change or traumatic event). Resident 97 was able to make needs known. Review of the PASARR level one, dated 04/10/2026, showed Resident 97 had no mental health diagnoses and did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure proper storage and labeling of medications for 2 of 3 sampled medication carts (Hallways 400 and 500) reviewed for medication storage and labeling. This failure placed residents at risk of receiving expired medications, ineffective treatment, and a diminished quality of life. Findings included.Findings included. Observation of a medication cart on 500 hall on 05/05/2026 at 1:37 PM with Staff S, Licensed Practical Nurse (LPN), showed an open vial of insulin (a medication used to lower sugar in the blood) with no date. Observation showed an open bottle of eye drops with no date. During an interview on 05/05/2026 at 1:37 PM, Staff S, LPN, stated upon opening a vial of insulin or a bottle of eye drops, they should be dated immediately. Staff S stated both the vial of insulin and bottle of eye drops should have been dated immediately upon opening them. Staff S stated they would dispose of the undated vial and bottle. Observation of a medication cart on 400 hall on 05/06/2026 at 9:53 AM with Staff T, Registered Nurse (RN),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident hospital transfer documentation was completed as required to include the basis for hospital transfer, specific resident needs, and what information was conveyed to the receiving provider for 1 of 4 sampled residents (Resident 14) reviewed for hospitalization. This failure placed residents at risk of potential delays in emergent hospital treatment and potential medical complications. Findings included.Review of the electronic health record (EHR) showed Resident 14 readmitted to the facility on [DATE] with diagnoses of respiratory failure, high blood pressure, and anxiety disorder. Resident 14 was able to make needs known. Review of the progress note dated 04/28/2026 showed Resident 14 complained of not being able to breathe, was diaphoretic (excessive sweating without heat or physical exertion), and a breathing treatment was provided. The provider agreed to send Resident 14 out for further evaluation and emergency transportation took…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' care plans were revised and accurately reflected the resident's status and care needs for 2 out of 21 sampled residents (Residents 6 and 71) reviewed for care planning and revision of care plans. Failure to address Resident 6's generalized anxiety disorder with target behaviors and interventions and Resident 71's dentures placed the residents at risk for unmet care needs, medical complications, inaccurate care plan documentation, and a diminished quality of life. Findings included.Resident 6Review of the electronic health record (EHR) showed Resident 6 admitted to the facility on [DATE] with diagnoses to include heart failure, respiratory failure, and post-traumatic stress disorder (PTSD, a mental health condition triggered by experiencing or witnessing a terrifying, life-threatening, or traumatic event). Resident 6 was able to make needs known. Review of the EHR showed the Resident 6 had a diagnosis of generalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide individualized activities for 1 of 3 sampled residents (Residents 5) reviewed for activities. This failure placed residents at risk of boredom, isolation, and a diminished quality of life. Findings included.Review of the electronic health record showed Resident 5 admitted to the facility on [DATE] with diagnoses that included anxiety disorder, depression, and weakness. The admission minimum data set (MDS, an assessment tool), dated 01/14/2026, showed Resident 5 was cognitively intact. During an interview on 05/03/2026 at 11:09 AM, Resident 5 stated they were unable to attend in person activities because of their legs. Resident 5 stated there were no activities offered to them in their room and they would like to have more activities to occupy them. Observation on 05/03/2026 at 11:09 AM showed Resident 5 laid in bed with the TV on. During an interview on 05/06/2026 at 11:23 AM, Resident 5 stated they did not remember the last time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently implement pressure reducing strategies for 1 of 3 sampled residents (Resident 90) reviewed for pressure injuries. This failure placed residents at increased risk for pressure injuries, poor clinical outcomes, and a decreased quality of life.Findings included.According to NIH.gov, a diabetic foot ulcer (DFU) is an open sore or wound on the foot of a person with diabetes, and it is most commonly located on the plantar surface, or bottom of the foot. Pressure offloading serves as one of the primary treatments of DFU in ulcers accompanied by neuropathy (inability to feel).Review of the electronic health record showed Resident 90 was admitted to the facility on [DATE] with diagnoses of left hip fracture with surgical repair, a blood clot of the left lower leg, and dementia (a group of symptoms that affect memory). The resident was not able to make needs known. The resident was dependent on facility staff for mobility.Observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to address residents' hearing and vision needs for 1 of 2 sampled residents (Resident 112) reviewed for communication-sensory. This failure placed the residents at risk of not being able to participate in activities, difficulty communicating, and a diminished quality of life. Findings included.Review of the electronic health record showed Resident 112 admitted to the facility on [DATE] with diagnoses to include leg fracture, dementia (a decline in mental ability severe enough to interfere with daily life), and hearing loss in both ears. Resident 112 was able to make needs known. During an interview and observation, Resident 112 stated they lost their glasses and were given readers but did not wear them because they were worried wearing glasses that were not their prescription would further degrade their vision. Observation did not show glasses in Resident 112's room. Observation showed Resident 112 was hard of hearing, required an elevated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with professional standards of practice for 2 of 4 sampled residents (Residents 53 and 14) reviewed for respiratory care. Failure to transcribe/obtain and follow physician orders for oxygen (O2) therapy with indication for use, consistently monitor O2 saturation (Sats, measuring the percentage amount of O2 in the blood), and/or ensure O2 tubing was regularly changed and maintained, placed the residents at risk for unmet needs and potential negative outcomes. Findings included .Resident 53Review of the electronic health record (EHR) showed Resident 53 admitted to the facility on [DATE] with diagnoses to include chronic obstructive pulmonary disease (COPD, lung disease that causes restricted airflow and breathing problems) and chronic (long lasting/ongoing) respiratory failure with hypoxia (low levels of O2 in the blood). Resident 53 was able to make needs known. Observation on 05/03/2026 at 11:45 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 48 citations
- Potential for harm · Dcited before2026-05-07 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received needed dental care for 1 of 3 sampled residents (Resident 112) reviewed for dental. This failure placed the residents at risk of dental pain, decreased nutritional intake, unintended weight loss, and a diminished quality of life. Findings included.Review of the electronic health record showed Resident 112 admitted to the facility on [DATE] with diagnoses to include leg fracture, dementia (a decline in mental ability severe enough to interfere with daily life), and hearing loss in both ears. Observation on 05/03/2026 at 1:43 PM showed Resident 112 had missing lower teeth. Review of the admission minimum data set assessment (MDS), dated [DATE], showed Resident 112 had obvious or likely cavities or broken natural teeth. Review of the care plan, dated 02/24/2026, showed Resident 112 had oral/dental health problems related to likely cavities/broken teeth with an intervention to coordinate dental care and provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately document the amount of food eaten for 1 of 3 sampled residents (Resident 13) reviewed for nutrition. This failure placed residents at risk of inaccurate assessments, lack of timely interventions, and a diminished quality of life. Findings included.Review of the electronic health record showed Resident 13 admitted to the facility on [DATE] with diagnoses that included diabetes mellitus (too much sugar in the blood), dysphagia (difficulty swallowing), and protein-calorie malnutrition (lack of nutrients in the body). The quarterly minimum data set (MDS, an assessment tool), dated 02/12/2026, showed Resident 13 was moderately cognitively impaired. Observation on 05/05/2026 at 12:09 PM showed a meal tray was delivered to Resident 13 in their room. Observation showed the meal tray was set up on a bedside table next to Resident 13's bed. Observation showed Resident 13 was eating slowly. Observation showed Resident 13 ate less than 25%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light system was functioning for 1 of 3 call light panels (500 hall) when reviewed for call lights. This failure placed residents at risk of inability to receive timely assistance, possible neglect, and a diminished quality of life. Findings included.Observation on 05/03/2026 at 11:04 AM showed the call light panel in the 500 hall with room [ROOM NUMBER] lit, but the call light above room [ROOM NUMBER] was not lit. Observation on 05/04/2026 at 1:13 PM showed the call light panel in the 500 hall with room [ROOM NUMBER] lit, but the call light above room [ROOM NUMBER] was not lit. Observation on 05/07/2026 at 12:37 PM showed the call light panel in the 500 hall with room [ROOM NUMBER] lit, but the call light above room [ROOM NUMBER] was not lit. Observation on 05/07/2026 at 1:17 PM showed the call light panel in the 500 hall with room [ROOM NUMBER] continued to be lit, but the call light above room [ROOM NUMBER] was not lit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-09 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 5 staff (Staff N & O) reviewed had the appropriate knowledge, competencies, and skill sets to provide nursing and related services, including Cardio-Pulmonary Resuscitation (CPR - an emergency procedure consisting of chest compressions combined with giving breaths of air), to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident as determined by resident assessments, individual plans of care, and facility policy. Failure of the nursing staff to demonstrate a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics needed to successfully perform work roles or occupational functions resulted in deficiencies related to the competency of nursing staff and placed residents at risk for unmet care needs including not receiving CPR if/when needed, a diminished quality of life, and adverse outcomes including death.Findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-09 · tag F0839 — isolatedEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 8 out of state licensed nurses (Staff C) reviewed had a multistate license authorizing practice in the state the facility was located. This failure placed residents at risk of receiving care from an unlicensed and unqualified individual.Findings included . On [DATE] Resident 1 experienced a change in condition, and coded. CPR (Cardiopulmonary Resuscitation) was started, 911 notified, medics continued CPR and pronounced Resident 1 deceased . The assigned nurse, Staff C, Registered Nurse (RN),was suspended pending investigation. On [DATE] at 6:55 PM, Staff A, Administrator documented the facility investigation substantiated that Staff C did not meet the standard of care when responding to a reported change in condition. Staff C was terminated and license reported. Record review showed Staff C, was hired [DATE], and had a California State RN license with an expiration date of [DATE]. Review of the license verification report showed Staff C was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ensure care and services were provided in a manner that maintained and promoted dignity and respect for 8 of 9 current residents (Residents 3, 4, 5, 6, 7, 10, 12 and 13) interviewed. Failure of the facility to respond to resident's requests in a timely, respectful and professional manner, placed residents at risk for diminished self-worth, frustration, and a decreased quality of life. Findings included . <Resident 3>During an interview on 07/16/2025 at 10:98 AM, Resident 3 shared an interaction with Staff D, Nursing Assistant Certified (NAC) that occurred during care. Resident 3 stated that Staff D was incredibly negative, talking under their breath the entire time and when the resident said sorry to inconvenience you, Staff D said, would you like another aide? , Resident 3 said that would be lovely, and right in the place Staff D stood and screamed down the hall for another aide and left Resident 3 entirely exposed and stomped out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to convey the refunds of 2 of 3 residents (Resident 8 & 14) to the resident or to the individual or jurisdiction administering the resident's estate, or the Office of Financial Recovery within thirty days of the discharge, transfer or death. This failure placed resident family and/or representatives at risk for financial hardship.Findings included . Review of the facility admission Agreement last updated [DATE], showed the center would issue any refunds to the Resident Group or, in the even of the Resident's death, to the Resident's estate, or applicable state agency within the time required by law. <Resident 8>Resident 8 discharged from the facility on [DATE]. On [DATE] at 8:40 AM Collateral Contact 1 stated the facility overbilled Resident 8 and were withholding payment, stating the funds were already spent, but were unable to articulate if the funds were spent on the resident while they were a resident in the facility. During an interview on [DATE] at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-23 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to identify and investigate allegations of abuse/neglect for 4 of 7 sampled residents (Residents 85, 32, 38 and 68) when reviewed for abuse/neglect. These failures placed the residents at risk of continued abuse/neglect, diminished quality of life and unmet needs. Review of a facility policy titled, Abuse Neglect and Misappropriation of Resident Property Prohibition, dated March 2025, showed each resident had the right to be free from abuse, including verbal, mental, sexual, or physical abuse, corporal punishment, involuntary seclusion, mistreatment, neglect, misappropriation of resident property, exploitation, and any physical or chemical restraint not required to treat the resident's medical condition. The Center implements policies and processes so that residents were not subject to abuse by staff, other residents, volunteers, consultants, facility members, and others who may have unsupervised access to residents. These policies addressed screening,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure 2 of 3 medication storage refrigerators (ASSISI and Long-Term Care), were secured when reviewed for controlled substance storage for lorazepam (a scheduled IV controlled substance medication used in the treatment of anxiety). In addition, the facility failed to ensure 2 of 3 medication carts (ASSISI and Long-Term 2) had medications dated once opened for an insulin pen (a prefilled insulin injector used to deliver as set number of units) and multiple eye medications. These failures had the potential for adverse side effects, ineffective dosage and a decreased quality of life. Findings included . Review of a policy titled, Medication Storage/Storage of Medication, dated 01/2023, showed the facility's medications and biologicals were to be stored properly, follow manufacturers or provider pharmacy recommendations, and to maintain their integrity to support safe effective drug administration. In addition, insulin products should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to develop a baseline care plan, with goals and interventions to communicate resident care needs to staff for 1 of 19 sampled residents (Resident 5) reviewed for care planning. This failure had the potential to place residents at risk for unmet care needs, negative outcomes, and a diminished quality of life. Findings included . Resident 5 Review of the electronic health record (EHR) showed Resident 5 was admitted to the facility on [DATE] with diagnoses that included diabetes (high blood sugar), dementia (a group of thinking and social symptoms that interferes with daily functioning), and was able to make needs known. During an interview on 05/19/2025, Resident 5 stated their eyeglasses were at home and wanted them at the facility. Review of the admission Minimum Data Set assessment, dated 05/02/2025, section B1000 Vision, showed Resident 5 was assessed to have impaired vision. Section B1200 Corrective Lenses showed No. Review of Resident 5's care plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure residents' care plans were revised and accurately reflected the resident's care needs and/or care conferences occurred timely for 3 out of 21 sampled residents (Resident 48, 51 and 53) when reviewed for care planning and revision of care plans. This failure placed the resident at risk for unmet care needs, medical complications, inaccurate care plan documentation, and a diminished quality of life. Findings included . Resident 48 Review of the electronic health records (EHR) showed Resident 48 admitted to the facility on [DATE] with diagnoses to include pulmonary fibrosis (a condition characterized by scarring and thickening of tissue around the air sacs in the lungs), chronic respiratory failure with hypoxia (a condition where the lungs are unable to adequately exchange oxygen and carbon dioxide, resulting in low oxygen levels in the blood over an extended period of time), anxiety disorder, depression, and bipolar disorder (a mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure residents' ability to communicate was maintained for 1 of 3 sampled resident (Resident 33) when reviewed for communication. This failure placed the resident at risk of inability to communicate needs, social isolation, feelings of worthlessness, and diminished quality of life. Findings included . Review of the electronic health record showed Resident 33 admitted to the facility on [DATE] with diagnoses to include aphasia (a language disorder caused by damage to the brain's language centers, resulting in difficulties with speaking, understanding, reading, or writing) and adult failure to thrive. Resident 33 was able to communicate needs. Observation on 05/19/2025 at 10:15 AM showed Resident 33 laid in bed with a sign on the wall showing to use the whiteboard to communicate. Observation showed no whiteboard in the room. Observations on 05/20/2025 at 1:04 PM and 05/22/2025 at 9:38 AM showed Resident 33 laid in bed with no whiteboard…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide the necessary care and services to ensure that residents were shaved and/or dressed in clean clothing for 2 of 3 sampled residents (Residents 30 and 15) when reviewed for dependent activities of daily living (ADLs) care. These failures placed the residents at risk of unmet needs, poor self-esteem, and a diminished quality of life. Findings included . Resident 30 Review of the electronic health record (EHR) showed Resident 30 readmitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy (brain disease that alters brain function or structure), diabetes (high blood sugar), depression, and muscle weakness. Resident 30 was able to make needs known. Observations on 05/19/2025 at 11:44 AM, 05/20/2025 at 9:42 AM, 05/22/2025 at 7:07 AM, and on 05/23/2025 at 9:40 AM showed Resident 30 with long facial hair around the chin area. During an interview on 05/20/2025 at 9:42 AM, Resident 30 stated they did not always…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, and record review the facility failed to monitor and accurately document fluids consumed to ensure fluid restrictions (a diet which limits the amount of daily fluid intake) was implemented per physician's orders for 2 of 4 sampled residents (Residents 53 and 148) reviewed for nutrition. This failure placed residents at risk for medical complications and a diminished quality of life. Findings included . Resident 53 Review of the electronic health records (EHR) showed Resident 53 readmitted to the facility on [DATE] with diagnoses to include diabetes (too much sugar in the blood), renal failure (kidneys lose the ability to remove waste and balance fluids), and was depended on dialysis (a treatment that filters blood when the kidneys are unable to do so, removing waste and excess fluid). Resident 53 was able to make needs known. During an interview on 05/19/2025 at 10:12 AM, Resident 53 stated they could not drink a lot of water because they were on fluid restriction and thought they could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide prompt dental care and services and obtain post dental visit documentation for 1 of 4 sampled residents (Residents 30) when reviewed for dental. These failures placed the resident at risk for continued dental problems, unmet needs, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 30 readmitted to the facility on [DATE] with diagnoses that included diabetes (high blood sugar), depression, and muscle weakness. Resident 30 was able to make needs known. Observation and interview on 05/19/2025 at 1:15 PM, showed Resident 30 with broken and missing upper and lower teeth. Resident 30 stated they had seen a dentist, and the plan was to be seen again but did not know when that would happen. Resident 30 stated they had occasional oral pain and wanted their teeth to be taken care of. Review of the significant change in status minimum data set (MDS, an assessment tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide prompt dental services for 1 of 4 sampled residents (Residents 53) when reviewed for dental. This failure placed the resident at risk for continued dental problems and a diminished quality of life. Findings included . Review of the electronic health records (EHR) showed Resident 53 readmitted to the facility on [DATE] with diagnoses to include diabetes (too much sugar in the blood) and renal failure (kidneys lose the ability to remove waste and balance fluids). Resident 53 was able to make needs known. Observation and interview on 05/19/2025 at 10:09 AM showed Resident 53 with missing upper and lower teeth. Resident 53 stated they would like to see a dentist to have teeth removed to be able to get dentures or partial dentures and staff were aware. Resident 53 stated they could not remember the last time they saw a dentist. Review of Resident 53's focused care plan for at risk for decline in oral/dental health due to broken teeth,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to maintain equipment so that they could be disinfected for 1 of 5 sampled halls (400 Hall) when reviewed for environment. This failure placed residents at risks of exposure to unsanitary surfaces, avoidable illness, and a diminished quality of life. Findings included . room [ROOM NUMBER] Observation and interview on 05/19/2025 at 10:51 AM showed Resident 62 in a wheelchair which had tearing to the left-hand armrest. Observation showed the vinyl had worn away from the armrest and exposed the underlying foam padding which was not a cleanable surface. Resident 62 stated the armrest had been damaged for a while. Observation on 05/23/2025 at 1:27 PM showed the wheelchair armrest continued to be damaged with exposed padding. room [ROOM NUMBER] Observation on 05/19/2025 at 2:10 PM showed approximately 25 shoelaces tied to the handrail next to the toilet in room [ROOM NUMBER]. The shoelaces were stained with brown material and were not a cleanable surface…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-19 · tag F0655 — widespreadCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure baseline care plans (CP) were developed/implemented and provided in written summary to the resident/responsible party, in a language they understood, within 48 hours of admission for 5 of 5 sample residents (Residents 1, 2, 8, 19, & 13) reviewed for baseline CPs. The failure to ensure completion of the baseline or comprehensive CP timely after admission, that addressed the resident's immediate health/safety needs and provided the instructions necessary to properly provide effective, person-centered care that met professional standards of quality placed the residents at risk for unidentified and/or unmet care needs, rehospitalization, adverse events, substandard quality of care, and diminished quality of life. Findings included . POLICY Review of the facility's Baseline Care Plans policy, revised [DATE], showed the facility would develop a baseline CP (or comprehensive CP) to meet the immediate health and safety needs for each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-19 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure [it] was administered in a manner that used resources effectively and efficiently to attain or maintain the residents highest practical physical, mental, and psychosocial well-being, and the facility maintained substantial compliance with state and federal regulations. The failure to ensure adequate clinical administrative oversight in the absence of both the Director of Nursing (DNS) and Regional [NAME] President of Clinicals and implement an effective Quality Assurance Process Improvement (QAPI) program placed residents at risk for adverse events, substandard quality of care, rehospitalization, and diminished quality of care/quality of life. Findings included . During a review of the facility's historical surveys showed the facility continued out of compliance after they received citations on 01/22/2025 for F684 Quality of Care and F760 Significant Medication Errors. Before the facility achieved compliance, an abbreviated Complaint Investigation (CI) initiated on 01/15/2025 resulted in a citation on 01/31/2025 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-19 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have an effective Quality Assurance/Performance Improvement (QAPI) Committee that self-identified deficient practices, and/or implemented corrective action for identified deficiencies. The failure to utilize the facility's QAPI procedures to sustain compliance with regulations for the facility, placed residents at risk for adverse events, unsafe conditions, delay in necessary care and services, and a diminished quality of care/quality of life. Findings included . Review of the facility's Quality Assurance and Performance Improvement (QAPI) Program policy, revised March 2020, showed that quality of care deficiencies was identified through feedback and data, and would undergo appropriate corrective action. Corrective actions were monitored against established goals and benchmarks by the QAPI committee. 1. Refer to Code of Federal Regulations (CFR): §483.45(f)(2) F760 Residents are Free of Significant Med Errors: During an interview on 03/04/2025 at 2:11 PM, when asked if the facility had any active Performance Improvement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to ensure incidents, accidents, and alleged violations were thoroughly investigated for 3 of 3 sample residents (Residents 1, 8, & 38) reviewed for investigations. These failures placed residents at risk for abuse, neglect, adverse events, significant injuries, rehospitalizations, and diminished quality of care/quality of life. Findings included . POLICY Review of the facility's Abuse and Neglect Policy and Procedure revised 03/10/2017 showed all resident events would be thoroughly investigated to determine if abuse had occurred. The thorough investigation would conclude with the answers to the who, what when, where, how, and why the incident happened. Each phase of a thorough investigation would include two stages: data collection (who, when, where) including written, signed and dated witness statements collected as soon as possible after the event with as much detail as possible. Other documents included in a thorough investigation (if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure care and services provided met professional standards of practice for 8 of 12 sample residents reviewed for professional standards. The failure to: hold anti-hypertensive blood pressure (bp) medications when vital signs were outside ordered parameters (Residents 2, 38, & 40), ensure labs specimens were collected and results reported to the physician timely (Residents 22, 8, 1, & 26), and ensure residents were consistently monitored (and documented) regarding alert charting (events and changes of condition) and daily skilled nursing documentation (for residents who were admitted under their skilled Medicare A benefit) (Residents 8, 2, 14, & 38) was timely, thorough, and complete with the required relevant information to show they continued to require skilled nursing care. These failures placed residents at risk for adverse events, rehospitalization, diminished quality of care/quality of life. Findings included . NURSING…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to provide care and services in accordance with professional standards of practice and quality care to meet their physical, mental, and psychosocial needs for 5 of 6 residents (Residents 38, 2, 13, 5, & 10) reviewed. The failure to conduct weekly skin checks, follow physician orders for dressing changes, and monitor residents with wounds (Residents 38, 2, 13, & 5) and failure to develop/implement heart failure/respiratory care plans that aligned with professional standards, follow physician ordered heart failure care interventions, and provide consistent monitoring of their chronic/acute/change of conditions (Residents 2 & 10) placed the residents at risk for adverse events, rehospitalizations, worsening skin conditions, infections, pain, and diminished quality of care/quality of life. Findings included . Review of the facility's Skin Integrity policy, revised January 2025, showed the facility had a systematic monitoring process for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to ensure 12 of 12 sampled residents (Residents 26, 2, 22, 13, 10, 38, 14, 8, 17, 34, 23, & 15) were free from significant medication errors. The failure to: conduct a thorough medication reconciliation on admission, verify allergies prior to administration, clarify duplicate or questionable orders, correctly transcribe orders into the electronic Medication Administration Record (MAR), administer medications timely in accordance with professional standards of practice, and report/investigate all identified medication errors placed residents at risk for adverse events, rehospitalization, poorly managed health conditions, and diminished quality of care/quality of life. Findings included . Review of the facility's Adverse Consequences and Medication Errors policy, revised April 2014, showed the Interdisciplinary Team (IDT) would evaluate medication usage to prevent and detect adverse consequences and medication-related problems like adverse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff were educated on all required topics specified on their Facility Assessment for 4 of 4 sampled staff (Staff Q, R, S & T) reviewed for annual education and training. Failure to ensure staff received required trainings placed residents at risk for unmet care needs, inadequate quality of care, and diminished quality of life. Findings included . Review of the facility assessment, dated 02/27/2025, showed the following trainings were provided to staff annually: -Resident Rights and Facility Responsibilities - ensured staff members were educated on the rights of the resident and the facility's responsibility to provide proper quality care. -Change of Condition - ensured staff were educated on how to identify a resident's change of condition including: including how to identify medical issues appropriately, how to determine if symptoms represent problems in need of intervention, how to identify when medical interventions are causing rather than helping relieve suffering and improve quality of life. -Person-Centered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure 4 of 4 Certified Nursing Assistants (CNAs) (Staff Q, R, S, & T) were provided mandatory Quality Assurance and Performance Improvement (QAPI) training. Failure to ensure staff received the required QAPI training, which included how to communicate concerns, problems, or opportunities for improvement placed residents at risk for unmet care needs, unsafe environment, and diminished quality of care/quality of life. Findings included . In an interview on 03/04/2025 at 12:15 PM, Staff R, CNA, stated they did not know what the QAPI committee was or what QAPI meant. Staff R stated if they had concerns they told their nurse. In an interview and record review on 03/04/2025 at 1:21 PM, Staff P, Staff Development Coordinator reviewed the facility's training records and stated Staff Q did not have QAPI training. During the interview Staff P was not able to provide a carriculum for QAPI training, but did say the facility trained staff on Stop and Watch, directing staff that if they see something to report it and put a note in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the resident's responsible party of orders for a new medication for 1 of 3 sample residents (Resident 2) reviewed for notification of changes. This failure prevented the person responsible for making healthcare decisions from being part of the care planning process and being knowledgeable about medications the resident was taking. Findings included . Review of the quarterly minimum data set (MDS, a required assessment tool), dated 01/13/2025, showed Resident 2 admitted on [DATE] and had diagnoses to include communication deficit, genetic-related intellectual disability, and need for assistance with personal care. The MDS further showed that Resident 2 was moderately cognitively impaired (had problems with their ability to think, learn, remember, use judgement, and make decisions). Review of an untitled document, from the King County Superior Court Clerk, dated August 29, 2022, showed Resident 2 had a court appointed guardian and conservator (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document a measurable and descriptive baseline, and routinely monitor the progression of healing or worsening, of a skin impairment for 1 of 3 sample residents (Resident 4) reviewed for skin impairments. This failure placed the resident at risk for undetected worsening of the skin impairment, delay in treatment, complications in healing, and a decreased quality of life. Findings included . Review of the facility electronic medical record (EMR) showed that Resident 4 admitted on [DATE] with a diagnosis of a hematoma (a collection of blood that forms outside of a blood vessel in an organ, tissue or body space), to their left lower leg. Review of a facility evaluation titled, Clinical admission V-22, dated 12/03/2024, showed that Resident 4 had a skin issue described as a large hematoma, present on admission, to their left lateral calf (outer side of calf). There were no documented measurements or additional details describing the hematoma. Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-22 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure administration of a prescribed respiratory medication (a medication used to treat breathing problems) for 1 of 1 sample resident (Resident 8) reviewed for medication errors. This failure placed residents at risk for medical complications and a decreased quality of life. Findings included . Review of the Quarterly Minimum Data Set (MDS, a required assessment tool), dated 11/19/2024, showed Resident 8 admitted on [DATE], and had diagnoses to include chronic obstructive pulmonary disease (COPD, a group of lung diseases that block airflow and make it difficult to breathe) and respiratory failure. Review of a physician's order, dated 08/24/2022, showed Resident 8 was to receive Trelegy (an inhaled medication) one time per day for the diagnosis of COPD. Review of the medication administration records (MARs), dated December 2024 and January 2025, showed that Trelegy was not administered to Resident 8, as ordered, on 12/26/2024, 12/28/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident's representative of a change in medication orders for two of four residents (Residents 1 and 2) reviewed for notification of changes. This failure prevented the residents' representatives from being included in the plan of care and having the ability to provide input and make decisions on the resident's behalf. Findings included . Resident 1 Resident 1 admitted to the facility on [DATE]. Review of the Significant Change Minimum Data Set (MDS, an assessment tool), dated 07/29/2024, showed Resident 1 began receiving hospice (end-of-life) support and services on 07/24/2024. The MDS showed Resident 1 had a diagnosis of Alzheimer's dementia (a progressive disease that destroys memory and other important mental functions) and was severely cognitively impaired. Review of the medical record showed that Resident 1 had a Durable Power of Attorney (DPOA, a legal document that allows someone to make decisions for another person), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow up on concerns of the resident council related to resident care for 3 of 4 resident council meeting minutes reviewed. This failure placed residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the resident council minutes dated 11/29/2023, showed concerns voiced by members regarding lack of bathing, long call light wait times by named staff, and missing items Review of the resident council minutes dated 12/27/2023, showed concerns voiced by members to include menu concerns, dietary preferences being followed, lack of staff on the night shift, and staff speaking native language while providing care. Review of the resident council minutes dated 01/31/2024, showed concerns voiced by members to include staff on electronic devices at nurses' station, not getting medication timely, staff not attentive to resident needs, and staff speaking in native language while providing care. Review of the grievance log dated 10/2023 through 03/2024 showed no grievances that corresponded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to respond timely to abuse/neglect allegations and thoroughly investigate and/or follow up on identified interventions for incidents of falls and abuse/neglect allegations for 3 of 3 sampled residents (Residents 12, 64, and 157) reviewed for abuse/neglect and 2 of 3 sampled residents (Resident 7 and 70) reviewed for accident/falls. These failures placed residents at risk for ongoing abuse/neglect, continued falls, unmet needs, and a decreased quality of life. Findings included . Resident 12 admitted to the facility on [DATE] with diagnoses to include central cord syndrome (a cervical spinal cord injury), diabetes and dysphagia (a swallowing disorder). Resident 12 was vision impaired and able to make needs known. Review of an incident report (IR) dated 03/06/2024 showed Resident 12 reported a staff member told them to stop using their call light and to grin and bear it when the resident asked for the time. Resident 12 reported that they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to accurately assess residents for mental health supports through the Preadmission Screening and Resident Review (PASRR, a tool to refer residents for further mental health supports) for 3 of 3 sampled residents (Residents 83, 64 and 23) reviewed for PASRR. This failure placed residents at risk of not receiving needed mental health supports, avoidable behaviors, and a diminished quality of life. Findings included . 1) Resident 83 admitted to the facility on [DATE] with diagnoses including psychosis (a disconnection from reality) and depression. Review of Resident 83's PASRR, dated 02/09/2024, showed no mental health diagnoses. 2) Resident 64 admitted to the facility on [DATE] with diagnoses of anxiety and depression. Review of Resident 64's PASRR, dated 01/02/2024, showed no mental health diagnoses. 3) Resident 23 admitted to the facility on [DATE] with diagnoses of anxiety and depression. Review of Resident 23's PASRR, dated 01/12/2024, showed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide quarterly care conferences/care plan review which included the resident and/or their representative in a timely manner for 4 of 26 sampled residents (Residents 15, 51, 73, and 80) reviewed for care planning. These failures placed residents at risk for unmet care needs and diminished quality of life. Findings included . 1) Resident 15 admitted to the facility on [DATE] with a diagnosis of multiple sclerosis (a disease which effects the brain and spinal cord). Review of the electronic health record (EHR) showed the last documented care conference was completed on 01/23/2023. 2) Resident 51 admitted to the facility on [DATE] with a diagnosis of multiple sclerosis. Review of the EHR showed the last documented care conference was completed on 11/16/2023. 3) Resident 73 admitted to the facility on [DATE] with a diagnosis of Guillain-Barre syndrome (rapid-onset muscle weakness caused by the immune system damaging the nerves). Review of the EHR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to follow recommendations made by the wound care provider for 1 of 2 sample residents (Resident 91) reviewed for non-pressure skin injury and failed to follow the care plan/provider orders for positioning for 1 of 4 sampled residents (Resident 159) reviewed for positioning. These failures placed the residents at risk for poor clinical outcomes and a decreased quality of life. Findings included . <Non-pressure Skin Injury> Resident 91 admitted to the facility on [DATE] with a diagnosis of diabetic foot ulcer. Review of a treatment order dated 02/23/2024 showed to cleanse the right foot wound and apply iodosorb (a paste decreases bacteria) to the wound and cover it with a non-stick dressing three times a week. Review of a wound care provider note dated 03/08/2024 showed a recommendation to change the order from iodosorb to collagen (a powder or sheet applied to a wound to boost healing ability). During an interview on 03/13/2024 at 8:31 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure freedom from unnecessary medications for 5 of 9 sampled residents (Residents 7, 357, 1, 159, and 161) reviewed for unnecessary medications and/or pain management. The facility failed to ensure Residents 7 and 357 were provided non-pharmacological interventions (NPI, non-medication) prior to the use of as needed (PRN) pain medications, monitor Resident 1's blood pressure and heart rate, implement pain medication parameters for Residents 159, and monitor Resident 161's blood thinner side effects. These failures placed residents at risk of taking unnecessary medications, avoidable medication side effects, and a diminished quality of life. Findings included . <NPI> Resident 7 readmitted to the facility on [DATE] with diagnoses to include cancer and anxiety disorder, received pain medications, and was able to make needs known. Review of 02/01/2024 - 02/12/2024 medication administration record (MAR) showed an order dated 06/28/2023 for oxycodone HCI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to report a staff to resident abuse allegation of a verbal threat of physical harm to law enforcement for 1 of 3 sampled residents (Resident 157) reviewed for abuse. This failure placed residents at risk of staff having lack of ability to recognize required reportable abuse to the police, potential unrecognized abuse or neglect, and recurrence of incidents. Findings included . According to the Nursing Home Guidelines, also known as the Purple Book, sixth edition, dated October 2015, reporting requirements included that staff to resident abuse, neglect, mistreatment, sexual or physical abuse/assault were to be reported to the Department of Social and Health Services (DSHS) state hotline, the police, and logged on the DSHS reporting log within five days. Review of the facility's policy titled, Abuse and Neglect Policy and Procedure, dated 10/29/2017 showed, Each employee is a Mandated Reporter and has the duty as an individual to report any actual/known,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to accurately assess a resident's bowel elimination for 1 of 26 sampled residents (Residents 95) when reviewed for accuracy of assessments. This failure placed the resident at risk for unidentified and/or unmet care needs. Findings included . Review of Resident 95's quarterly Minimum Data Set assessment (MDS) dated [DATE] showed that the resident readmitted to the facility on [DATE] and was able to make needs known. Section H showed Resident 95 had an ostomy (a surgical created opening from an area inside the body to the outside). During an interview on 03/12/2024 at 12:37 PM, Resident 95 stated they did not have an ostomy. During an interview on 03/12/2024 at 1:31 PM, Staff P, Minimum Data Set/Registered Nurse, stated Resident 95 has never had an ostomy and the quarterly MDS dated [DATE] was inaccurate. Staff P stated the MDS needed to be modified. During an interview on 03/13/2024, Staff C, [NAME] President of Clinical Operations, stated Resident 95's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure staff contacted the Level II Evaluator for a Preadmission Screening and Resident Review (PASRR) Level II assessment for 1 of 5 sampled residents (Resident 80) reviewed for PASRR. This failure placed the resident at risk of health and/or emotional decline related to a lack of professional evaluation to determine if further mental health interventions were required. Findings included . Resident 80 admitted to the facility on [DATE] with diagnoses that included bipolar disorder (manic highs and depressive lows), obsessive compulsive disorder, major depressive disorder, and anxiety disorder. Review of Resident 80's level one PASRR dated 11/06/2023 completed by facility staff showed a referral for a level II evaluation was required. No level II evaluation was found in the resident's medical record. During an interview on 03/14/2024 at 11:05 AM, Staff H, Social Services Director, stated Resident 80's level II PASRR should have been sent for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure that residents were free from accident hazards for 2 of 3 sampled residents (Residents 73 and 60) reviewed for accident hazards. The facility failed to remove an inappropriate transfer device (Resident 73) and assess and monitor for risk of smoking (Resident 60). These failures placed residents at risk of avoidable injury and a diminished quality of life. Findings included . <Transfer Device> Resident 73 admitted to the facility on [DATE] and was diagnosed with unsteadiness on feet and muscle weakness. Observation on 03/11/2024 at 11:53 AM showed Resident 73 with a floor-to-ceiling transfer pole. Review of the providers orders showed no order for a transfer pole. Review of a 11/27/2022 initiated care plan showed no intervention for the use of a transfer pole. Review showed that Resident 73 required two-person assistance with a sling lift to get out of bed. Review of a 08/22/2023 device assessment for a transfer pole showed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure accurate monitoring and documentation for fluid restrictions and completion of daily weights for 1 of 3 sampled residents (Resident 1) reviewed for hydration. This failure placed Resident 1 at risk for medical complications and a diminished quality of life. Findings included . Resident 1 admitted to the facility on [DATE] with diagnoses including chronic congestive heart failure (when the heart cannot pump blood well enough causing a buildup of fluid in the lungs or limbs). <Fluid Restriction> Observation on 03/11/2024 at 12:21 PM showed Resident 1 laid in bed and had dry cracked lips. There was an empty water pitcher on the bedside table. Review of a provider order dated 02/21/2024 for a fluid restriction of 2000 milliliters (ML) every 24 hours. The order listed 666 ml on day shift, 666 ml on evening shift, and 666 ml on night shift. The order did not specify the amount to be provided on meal trays. Review of a diet order, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Resident 357 admitted to the facility on [DATE] with diagnoses to include fracture of the right tibia (shinbone), alcoholic polyneuropathy (nerve damage from alcohol use), muscle weakness, and was able to make needs known. Review of the provider order dated 03/06/2024 showed Resident 357 was prescribed duloxetine (an anti-depressant medication) 60 milligram (mg) for depression. Review of the March 2024 MAR showed the duloxetine had been administered since 03/07/2024; however, behavior monitoring had not been implemented until 03/12/2024. During an interview on 03/14/2024 at 11:12 AM, Staff F, RN/UM, stated behavior monitoring for the antidepressant medication should have been documented on the MAR upon the first administration. During an interview on 03/14/2024 at 1:40 PM, Staff C, [NAME] President of Clinical Operations, stated an order for behavior monitoring should have been implemented on 03/07/2024 when the provider order was entered for Resident 357 related to the anti-depressant medication. Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide routine dental services for 2 of 2 sampled residents (Residents 73 and 51) when reviewed for dental. This failure placed residents at risk of avoidable dental pain, difficulty eating, unintentional weight loss, and a diminished quality of life. Findings included . Resident 73 admitted to the facility on [DATE] and was diagnosed with unsteadiness on feet and muscle weakness. During an interview on 03/11/2024 at 1:29 PM, Resident 73 stated their teeth were breaking down, had asked to see a dentist, and had been waiting for dental assistance. Review of the 11/27/2022 initiated care plan showed Resident 73 was at risk of broken teeth and obvious or likely cavity with an intervention to, Refer to Facility dentist, Facility dental hygienist as needed. Review of a 03/06/2024 progress note showed that Resident 73's poor teeth were observed by facility staff. During an interview on 03/14/2024 at 8:49 AM, Staff H, Social Services Director (SSD), stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to implement pressure ulcer care and prevention measures for 1 of 3 sampled residents (Resident 1) reviewed for pressure injuries (injuries to skin and underlying tissue resulting from prolonged pressure on the skin). This failure placed residents at risk for new and worsening pressure injuries, pain, and a decreased quality of life. Findings included . The facility Policy and Procedure Manual for Long-Term Care on Skin and Wound Management, dated 2001, Revised July 2017, documented a Stage I Pressure Injury appeared as intact skin with a localized area of non-blanchable redness. The policy described a Deep Tissue Pressure Injury as persistent non-blanchable deep red, maroon or purple discoloration due to damage of underlying soft tissue. The policy indicated that type of injury resulted from intense and/or prolonged pressure and shear forces at the bone-muscle interface. The facility policy indicated the size and location of any red or tender areas…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pressure ulcers were identified, documented and monitored to provide needed interventions for one of three sampled residents (Resident 1) reviewed for pressure ulcers. This failure placed the resident at risk for unmet needs, medical decline, and a diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with multiple diagnoses, including quadriplegia (loss of functional movement of four limbs) for skilled nursing care. The Minimum Data Set, an assessment tool, dated 05/18/2023, documented the resident was alert and oriented and totally dependent upon staff for activities of daily living. A 05/11/2023 4:25 PM Admission/readmission Nursing Evaluation, Section 9, Pressure Ulcers, documented Resident 1 did not have pressure ulcer(s) on admission to the facility. A 05/11/2023 4:28 PM Braden Scale for Predicting Pressure Sore Risk documented Resident 1 was determined to have been at high risk for development…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-05-07 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to post the daily nurse staffing data in a prominent place to include name of facility and total number and actual hours worked for 5 of 5 observed days during the survey period (05/03/2026 -05/07/2026) reviewed for nurse staff posting. This failed practice prevented residents, family members and visitors from knowing the facility's actual number of available nursing staff. Findings included.Observations on 05/03/2026 at 9:00 AM showed the front entrance, receptionist desk, and lobby areas with no daily nurse staffing data posted. Observations on 05/04/2026 at 11:00 AM, 05/05/2026 at 6:16 AM, 05/06/2026 at 8:55 AM, and 03/07/2026 at 8:51 AM showed the daily nurse staff data postings without the facility's name and with no actual total number or actual nursing staff hours documented (the form showed Actual Scheduled Staff and Actual Scheduled Hours), located in a glass covered bulletin board to the left of a wall picture and grandfather clock, after walking through the front entrance and when taking a left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-15 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to properly notify the Office of State Long-Term Care Ombudsmen (an advocacy group for residents in a nursing home) of discharges for 4 of 4 residents (Residents 9,15, 53 and 95) reviewed for hospitalization. This failure placed residents at risk for an inappropriate discharge and diminished quality of life. Findings included . Resident 9 Review of Resident 9's admission Minimum Data Set (MDS), a required assessment tool, dated 02/05/2024, showed the resident admitted to the facility on [DATE] with diagnoses to include lupus (an autoimmune disorder, in which the body's immune system attacks the body's tissues and cells), chronic obstructive pulmonary disease (a chronic inflammatory lung disease that causes obstructed airflow from the lung), and diabetes. The MDS further showed that Resident 9 was able to make needs known. Review of MDS tracking showed Resident 9 was transferred to the hospital on [DATE] and readmitted to the facility on [DATE]. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-15 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written bed-hold notice, at the time of transfer to the hospital, for 4 of 4 sampled residents (Residents 9,15, 53 and 95) reviewed for hospitalization. This failure placed the residents at risk for a lack of knowledge regarding their right to hold their bed while in the hospital. Findings included . Resident 9 Review of Resident 9's admission Minimum Data Set (MDS, a required assessment tool) dated 02/05/2024, showed that the resident admitted to the facility on [DATE] with diagnoses to include lupus (an autoimmune disorder, in which the body's immune system attacks the body's tissues and cells), chronic obstructive pulmonary disease (a chronic inflammatory lung disease that causes obstructed airflow from the lung), and diabetes. The MDS further showed that Resident 9 was able to make needs known. Review of additional MDS tracking showed Resident 9 was transferred to the hospital on [DATE] and readmitted to the facility on [DATE]. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$170,372 in federal fines across 2 penalties.
- $12,438 — penalty dated 2025-04-29
- $157,934 — penalty dated 2025-01-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EVERGREEN HEALTHCARE GROUP — 44 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 3.0 | +1.0 vs chain |
The other 43 homes this chain runs (chain average 2.5★, per CMS)
Showing 40 of 43; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ALASKA GARDENS SNF OPERATIONS HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 07/01/2021 |
| CH ALASKA GARDENS HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 07/01/2021 |
| CW ALASKA GARDENS HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 07/01/2021 |
| LIONHEART SNF LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 07/01/2021 |
| WITZCORP LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 07/01/2021 |
| HERZKA, YISROEL | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 07/01/2021 |
| KOPELOWITZ, SHAUL | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 07/01/2021 |
| WOLOFSKY, CHAVA | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 07/01/2021 |
| YENOWITZ, YITZCHOK | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2021 |
| GRAY, NANI | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/19/2025 |
| STOUT, CHRISTINA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| ALASKA GARDENS SNF MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2025 |
| ALASKA GARDENS SNF OPCO MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2025 |
| ALASKA GARDENS SNF OPERATIONS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2025 |
| COUVE HEALTHCARE CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2025 |
| VERITAS HEALTH SOLUTIONS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/03/2025 |
| KOGUT, LUCAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2021 |
| SPIELMAN, SHIMON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| STITES, BONNIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2021 |
| WINGARD, ANN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2021 |
| ALASKA GARDENS SNF REALTY LLC | Organization | ADP OF THE SNF | since 05/01/2025 |
CMS files one row per role, so the 42 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505483. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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