Gardnerville Health & Rehabilitation Center
1573 South Muller Pkwy, Gardnerville, NV 89410 · For profit - Limited Liability company · 60 certified beds · (775) 782-6620 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Jun 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.4% | 12.6% | 15.4% | typical |
| Long-stay residents who lose too much weight | 7.6% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 4.4% | 1.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 12.0% | 1.9% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.7% | 5.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.5% | 2.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 27.7% | 13.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 41.9% | 22.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.6% | 89.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.5% | 5.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.9% | 15.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.4% | 17.1% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.8% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 84.7% | 80.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.5% | 23.2% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 22.7% | 9.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.35 | 1.85 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 4.34 | 1.45 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 98 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 47 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.9%CMS range 46.7–65.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.4–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 34.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.2–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.14 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 50.1 residents a day — about 84% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.31 hrs/resident/day on weekends vs 3.85 on weekdays — 14% thinner on weekends. RN hours go from 1.07 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 11 most serious are shown; the remaining 46 are one tap away and print in full.
- Actual harm · G2025-05-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure 1 of 13 sampled residents (Resident #27) received appropriate care to prevent a urinary tract infection (UTI) when facility policy and Centers for Disease Control and Prevention (CDC) recommendations related to Transmission-Based Precautions (TBP) were not followed and the resident remained in a shared room with another resident known to have an active infection with a Multidrug-Resistant Organism (MDRO). This deficient practice resulted in potentially avoidable isolation of the resident, UTI with an MDRO, and treatment with Intravenous (IV) antibiotics (ABX). Findings include: Resident #32 Resident #32 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic respiratory failure with hypoxia and chronic kidney disease, stage four (severe). On 04/28/2025 at 7:31 AM, a sign was attached to the door frame of Resident #32 and Resident #27's room. The sign indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure a resident remained free from verbal abuse when a Certified Nursing Assistant (CNA) used an elevated tone, and re entered the resident's room after being removed for 1 of 52 residents (Resident #23). This deficient practice had the potential to put residents at risk for emotional harm. Findings include:Resident #23 Resident #23 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including need for assistance with personal care, atrial fibrillation, anxiety disorder and cognitive communication deficit. On 06/22/2026 at 4:03 PM, survey staff heard Resident #23 verbalize, I am going to report this. The resident sounded distressed and upset. CNA1 verbalized they were explaining a matter with Resident #23. A new CNA entered the room and informed CNA1 that they had the situation handled. On 06/24/2026 at 2:52 PM, CNA2 verbalized on 06/22/2026 the resident wanted the food cut up. When CNA2 entered the room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure care plans were developed related to 1) the monitoring and supervision of high-risk medications including narcotics and diuretics, 2) the care of indwelling devices, and 3) pain management for 3 of 14 sampled residents (Resident #38, #5, and #18). This deficient practice had the potential to result in residents not receiving the necessary care and services to ensure medications were monitored for the appropriate side effects including increased risk for falls, severe hypotension, constipation, bowel impaction, and complications related to other potential side effects of narcotic and diuretic medications, increased risk for catheter-associated urinary tract infections (CAUTIs), and unrelieved pain. Findings include: Resident #38 Resident #38 was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, unspecified, urinary tract infection, site not specified, and pressure ulcer of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, employee record review, interviews, and document review, the facility failed to ensure a resident was protected from physical abuse by an employee (Employee #4) while providing care for 1 of 9 sampled residents (Resident #1). This deficient practice has the potential to place residents at risk for further abuse, compromised safety, and unmet care needs. Findings include:Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including acute chronic systolic congestive heart failure, cerebral infarction due to embolism of right middle cerebral artery, anxiety disorder, depression, muscle weakness, difficulty walking, bilateral localized swelling, and unspecified lack of coordination. Employee #4 Employee #4 with a title of Certified Nursing Assistant (CNA) had a start date of 11/04/2025. The employee record documented abuse training had been completed on 11/03/2025. A Facility Reported Incident (FRI) dated 12/17/2025, documented Employee #4 (CNA) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-01 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure Transmission-Based Precautions (TBP) were implemented according to facility policy and Centers for Disease Control and Prevention (CDC) recommendations for 1 of 13 sampled residents (Resident #27) and Enhanced-Barrier Precautions (EBP) were implemented for 3 of 5 residents meeting criteria for EBP (Resident #20, #6, and #15). This deficient practice had the potential to increase risk of spreading infectious organisms throughout the facility. Findings include: Transmission-Based Precautions Resident #32 Resident #32 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic respiratory failure with hypoxia and chronic kidney disease, stage four (severe). On 04/28/2025 at 7:31 AM, a sign was attached to the door frame of Resident #32 and Resident #27's room. The sign indicated the room had contact precautions in place, requiring a gown and gloves be donned prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review the facility failed to ensure a device evaluation was completed and consent obtained prior to placing a resident's mattress on the floor for 1 of 24 residents sampled related to Facility Reported Incidents (FRIs). This deficient practice had the potential to deprive a resident/resident representative of the right to be informed of the risks and benefits of an intervention which could restrict the resident's freedom of movement. Findings include: Resident #45 Resident #45 was admitted to the facility on [DATE], with diagnoses including metabolic encephalopathy and idiopathic normal pressure hydrocephalus. A final report for FRI #NV00073587, documented an allegation of neglect was substantiated by the facility when a Licensed Practical Nurse (LPN) placed Resident #45's mattress on the floor. A witness statement provided by a Certified Nursing Assistant (CNA), dated 03/05/2025, documented the LPN took Resident #45's bed frame away and placed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a Licensed Practical Nurse (LPN) treated a resident with dignity and did not seclude the resident, leaving the resident only in a brief and a t-shirt in the dining room while experiencing behaviors for 1 of 24 residents sampled related to facility reported incidents (FRI) (Resident #43). This deficient practice had the potential to result in the resident experiencing psychosocial harm or emotional distress due to not being treated with respect and dignity. Findings include: Resident #43 Resident #43 was admitted to the facility on [DATE] and readmitted on [DATE], and discharged on 03/12/2025, with diagnoses including unspecified dementia, severe with other behavioral disturbance, anxiety disorder, unspecified, cognitive communication deficit, other seizures, and difficulty in walking, not elsewhere classified. A FRI, dated 03/06/2025, documented a Certified Nursing Assistant (CNA) entered Resident #43's room to assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure a Minimum Data Set 3.0 (MDS) assessment was accurate for 1 of 13 sampled residents (Resident #29). This deficient practice had the potential to deprive residents of necessary care and services relative to current health management needs in the facility. Findings include: Resident #29 Resident #29 was admitted to the facility on [DATE], with a diagnosis of type one diabetes mellitus with diabetic chronic kidney disease. A Physician's Order dated 08/20/2024, documented Eliquis oral tablet 5 milligrams (mg), give 5 mg by mouth two times a day for Deep Vein Thrombosis (DVT) prophylaxis. Resident #29's Medication Administration Record (MAR) for April 2025 documented Eliquis 5 mg was administered to the resident from 04/01/2025 through 04/30/2025. An MDS assessment dated [DATE], Section N - Medications, item E - Anticoagulant lacked an X or any other documentation indicating the resident was taking an anticoagulant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure 1) the facility had a process in place to identify and refer residents for pre-admission screening and resident review (PASARR) level II and 2) to initiate a submission for a determination of a Preadmission Screening and Resident Review (PASARR) level I for 1 of 13 sampled residents (Resident 4). The deficient practice had the potential to deprive residents from obtaining appropriate behavioral health services. Findings include: Resident #4 Resident #4 was admitted to the facility on [DATE], with diagnoses including unspecified psychosis not due to a substance or known physiological condition, depression, unspecified, and other symptoms and signs involving cognitive functions and awareness. Resident #4's PASARR Level I documented completion on 04/03/2013. The PASARR Level I documented IC-no Mental Illness, Mental Retardation, or Related Conditions. PASARR appropriate for Nursing Facility (NF) placement. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure Oxygen use and associated diagnoses were care planned for 1 of 13 sampled residents (Resident #34). This deficient practice had the potential to result in staff working with the resident to be unaware of the need to monitor the resident for shortness of breath or difficulty breathing, provide Oxygen as ordered, and monitor Oxygen saturation. Findings include: Resident #34 Resident #34 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease, unspecified and chronic systolic (congestive) heart failure. On 04/28/2025 at 9:45 AM, Resident #34 was receiving Oxygen via a Nasal Cannula (NC). The resident's Oxygen concentrator was set at 2.5 liters per minute (LPM). On 05/01/2025 at 7:49 AM, Resident #34 was sitting on the edge of the resident's bed. A NC was hanging below the resident's chin. A Registered Nurse (RN) entered Resident #34's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a resident who relied on staff for Activities of Daily Living (ADLs) received scheduled showers or baths as required for 1 of 13 sampled residents (Resident #19). The deficient practice had the potential to increase skin breakdown, infections, odor, and bacteria buildup. Findings include: Resident #19 Resident #19 was admitted on [DATE] and re-admitted on [DATE] with diagnoses including intervertebral disc degeneration, lumbar region with discogenic back pain, muscle weakness, and atrial fibrillation. On 04/28/2025 at 12:54 PM, Resident #19 verbalized not receiving showers regularly as scheduled and gave their own bed bath. The resident explained feeling itchy and bad about themselves when not receiving regular scheduled showers. The Minimum Data Set (MDS) 3.0 in section GG dated 02/13/2025, indicated substantial/maximal assistance with showering and bathing self. Resident #19's Care Plan initiated on 04/17/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · Dcited before2025-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure oxygen was administered according to a physician's order for 1 of 13 sampled residents (Resident #34). This deficient practice had the potential to cause worsening of the resident's diagnosed chronic obstructive pulmonary disease. Findings include: Resident #34 Resident #34 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease, unspecified and chronic systolic (congestive) heart failure. On 04/28/2025 at 9:45 AM, Resident #34 was receiving Oxygen via a Nasal Cannula (NC). The resident's Oxygen concentrator was set at 2.5 liters per minute (LPM). On 05/01/2025 at 7:49 AM, Resident #34 was sitting on the edge of the resident's bed. A NC was hanging below the resident's chin. A Registered Nurse (RN) entered Resident #34's room and adjusted the resident's NC. The RN explained Resident #34 was supposed to be on two liters of Oxygen. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on personnel record review and interview, the facility failed to ensure a Certified Nursing Assistant (CNA) employed greater than one year had a performance review completed annually for 1 of 3 CNAs reviewed for completed performance review. This deficient practice had the potential to affect all residents when the facility did not identify areas of CNA performance in need of insevice education/training. Findings include: Employee #9 Employee #9 was hired on 08/31/2023 as a CNA. Employee #9's personnel record lacked documentation a performance review had been completed in 2024. On 04/30/2025 at 11:45 AM, the Director of Nursing verbalized having been responsible for completing CNA performance evaluations and confirmed Employee #9 had not received a performance review upon the employee's one year anniversary. The facility policy titled, Nursing Personnel Education and Training, published 11/2016, documented employee reviews were to be completed every 12 months and identify areas of improvement and competencies to be completed as needed.
- Potential for harm · Dcited before2025-05-01 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure medications were administered with an error rate of less than five percent (%). There were 26 opportunities observed and two errors. The medication error rate was 7.69%. Findings include: Resident #38 Resident #38 was admitted to the facility on [DATE], with diagnoses including cerebral infarction due to unspecified occlusion or stenosis of left posterior cerebral artery, intracardiac thrombosis, not elsewhere classified, and ventricular tachycardia, unspecified. On 04/30/2025 at 8:14 AM, a Registered Nurse (RN)1 began preparing medications for Resident #38. The RN1 verbalized some of the resident's ordered medications were out of stock in the medication cart and the RN1 would need to go to the medication storage room to see if there was additional stock of the medications available. On 04/30/2025 at 8:18 AM, while in the medication storage room, the RN1 accessed an automated medication dispensing system,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a multi-dose vial was labeled with the date the vial was opened in 1 of 1 medication storage rooms inspected. This deficient practice placed residents at risk for injection with expired Tuberculin Purified Protein Derivative (PPD) solution and potentially inaccurate Tuberculin PPD skin test results. Findings include: On [DATE] at 3:39 PM, during an inspection of the medication storage room and in the presence of the Infection Preventionist (IP), a vial of Tuberculin PPD (Mantoux) 5 Tuberculin Units (TU)/ 0.1 milliliters (ml) was found in the medication storage refrigerator. The vial lacked a cap, and a puncture site was observed in the rubber stopper. The vial and the manufacturer box lacked an open date. The manufacturer box included instructions to discard the vial within 30 days of opening. The IP confirmed the vial of Tuberculin PPD solution was open and lacked an open date written on the vial and the box. The IP verbalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the Facility Assessment (FA) was reviewed, updated, included input from and was approved by facility leadership and management Quality Assessment and Assurance (QAA) Committee. The deficient practice could result in the facility not being able to determine what resources were necessary to care for its residents competently. Findings include: On 04/30/2025, a review of the FA presented by the Interim Executive Director (IED), dated 03/25/2025, lacked documented evidence of an attendance sheet indicating a review of the FA contents by facility QAA Committee. The previous FA was requested from the IED. However, the FA documented individuals involved in completing the FA, to include the following: -Administrator -Director of Nursing (DON) -Governing Body Representative -Medical Director -Direct Care Representative -Resident Representative. On 04/30/2025 at 8:40 AM, the IED presented the previous FA, dated 08/29/2024. The IED verbalized the previous FA was placed in the shred pile and had to be located by staff. The FA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure 1) As Needed (PRN) medications were documented timely for 1 of 6 residents observed for medication administration (Resident #7) and 2) a wound care order was entered into the Electronic Medical Record (EMR) for 1 of 13 sampled residents (Resident #12). This deficient practice had the potential for duplicate administration of PRN medications, accurate Medication Administration Records (MARs) to not be available for review during a change in condition or required transfer to the hospital, and for staff providing care to a resident to not be aware of physician ordered care. Findings include: Resident #7 Resident #7 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including emphysema, unspecified and cervicalgia. On 05/01/2025 at 8:14 AM, during the AM medication administration pass, a Registered Nurse (RN) began preparing medication for Resident #7. The RN verbalized the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review and document review, the facility failed to develop and implement at least one Performance Improvement Project (PIP) per year. This deficient practice had the potential to adversely impact each resident's well-being. Findings include: On 05/01/2025 at 5:12 PM, the Interim Executive Director (IED), Director of Nursing (DON) and the Lead Administrator of Nevada (LAN) revealed Quality Assurance Performance Improvement (QAPI) committee meetings were held monthly and usual attendees included the Administrator, the Medical Director, and the DON. On 05/01/2025 at 5:15 PM, the LAN explained the facility was unable to furnish documentation or describe a PIP completed within the past year due to the facility using an electronic system to document the PIP and after the former Administrator left, the Quality Assurance (QAA) committee, no longer had access. The IED was unsure and was not able to confirm if the facility had any current PIPs and was not able to provide documentation for one. The IED stated having been the Administrator at this facility for a short…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure 1 of 5 residents sampled for vaccinations (Resident #12) was offered timely pneumococcal vaccination to complete the recommended pneumococcal vaccine schedule. This deficient practice had the potential to result in residents contracting a preventable illness. Findings include: Resident #12 Resident #12 was admitted to the facility on [DATE], with diagnoses including type two diabetes mellitus with other circulatory complications and chronic diastolic (congestive) heart failure. Resident #12's Immunization Audit Report documented the resident had received the 23-valent pneumococcal polysaccharide (PPSV23) vaccine on 06/17/2021, 12/03/2018, and 10/15/2013. The Immunization Audit Report and Resident #12's clinical record lacked documentation the resident previously received any other pneumococcal vaccines. The following vaccines were documented as pending immunization: PCV13, PPSV23, PCV15, and PCV20. A Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure 1 of 5 residents sampled for vaccinations (Resident #4) received or declined an updated/booster dose of COVID-19 (Covid) vaccine after being screened for eligibility. This deficient practice placed residents wishing to receive the Covid vaccine at risk of not receiving the vaccine and experiencing severe or prolonged illness, hospitalization, or death as a result of infection with the Covid virus. Findings include: Resident #4 Resident #4 was admitted to the facility on [DATE], with diagnoses including type two diabetes mellitus without complications and hypertension. Resident #4's Immunization Audit Report lacked documented evidence the resident had received any doses of the covid vaccine. The form documented a status of pending immunization for covid vaccine, entered by the Infection Preventionist (IP) on 04/13/2025. A Resident Multi-Vaccine Consent Form dated 04/13/2025, documented Resident #4 was eligible for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-01 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
An initial report for FRI #NV00073619, with an allegation a Certified Nursing Assistant was verbally abusive toward a resident was submitted to the SA on 03/06/2025. A review of progress notes related to the incident revealed the incident occurred on 03/04/2025. Based on interview and document review, the facility failed to ensure an allegation of abuse, neglect and a fall resulting in serious bodily injury was reported to the State Agency (SA) within the required time frame for 7 of 10 Facility Reported Incidents (FRI). This deficient practice could result in allegations of abuse and neglect not being investigated by the facility and/or the SA timely. An initial report for FRI #NV00073584, with an allegation of Resident-to-Resident physical abuse was submitted to the SA on 03/03/2025. The report documented the alleged incident occurred on 02/25/2025. A resident grabbed another resident's shoulders and shook them to wake them up. An initial report for FRI #NV00073594, with an allegation of Resident-to-Resident sexual abuse was submitted to the SA on 03/03/2025. The report documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to protect 1 of 24 residents sampled for Facility Reported Incidents (FRI) free from involuntary seclusion. The deficient practice had the potential to cause the resident psychosocial harm or emotional distress by placing the resident alone in the common dining room, closing the door, and leaving the resident isolated from others. Findings include: Resident #43 Resident #43 was admitted to the facility on [DATE] and readmitted on [DATE], and discharged on 03/12/2025, with diagnoses including unspecified dementia, severe with other behavioral disturbance, anxiety disorder, unspecified, cognitive communication deficit, other seizures, and difficulty in walking, not elsewhere classified. A FRI, dated 03/06/2025, documented a Certified Nursing Assistant (CNA) entered Resident #43's room to assist the resident with a brief change. The resident became verbally agitated and began to exhibit signs of psychosis, signaling a Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure initial elder abuse prevention training was completed timely for an agency contracted Certified Nursing Assistant (CNA) involved in and terminated as a result of an abuse investigation (Employee #24). This deficient practice had the potential to place all residents at risk for abuse and neglect. Findings include: Employee #24 Employee #24 was hired by the facility on 11/08/2024, and terminated on 03/05/2025, as a CNA. Employee #24's personnel record lacked documented evidence the employee had completed initial elder abuse training upon hire. A Facility Reported Incident (FRI), dated 03/06/2025, documented a Certified Nursing Assistant (CNA) entered Resident #43's room to assist the resident with a brief change. The resident became verbally agitated and began to exhibit signs of psychosis, signaling a Licensed Practical Nurse (LPN) to go to the resident's room to see what was happening. The CNA removed Resident #43 from the resident's room and transferred the resident to the community dining room. The resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-26 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the medication room and a medication cart did not contain expired COVID-19 testing supplies and narcotic medications were stored appropriately to prevent a resident's narcotic pain medication from going missing for 1 of 1 residents sampled for Facility Reported Incident (FRI) investigations (Resident #188). This deficient practice had the potential to result in residents tested with the expired products receiving inaccurate results, delays in residents receiving pain medication, and unauthorized individuals having access to narcotics without a prescription, leading to the misuse of prescription opioids. Findings include: Expired Testing Supplies On [DATE] at 11:13 AM, the facility's medication storage room contained a box of COVID-19 test kits with an expiration date of [DATE], documented on the side of each test kit box. The box contained 73 test kits. The Resident Care Manager confirmed the expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure an ice machine's cleanliness was maintained, food was discarded per facility policy, and hand hygiene was performed during trayline observation. This deficient practice had the potential to affect the entire facility census. Findings include: Ice Machine On 06/24/2024 at 8:14 AM, the ice machine in the kitchen had a hard, white, flaky substance around the outside and inside of the door of the machine. An ice machine task sheet, posted on the side of the ice machine, documented routine maintenance was completed on 06/04/2024, and included door gasket cleaning. The task sheet documented a contracted maintenance company would complete a six month deep clean on the ice machine. On 06/24/2024 at 8:16 AM, the Nutrition Services Supervisor confirmed the ice machine had a hard, white, flaky substance around the door, and believed the cleaning of the door was completed during the deep cleaning of the ice machine by the contractor. On 06/24/2024 at 8:26 AM, the Nutrition Services Supervisor verbalized not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, clinical record review, and document review, the facility failed to ensure a staff member performed hand hygiene between contact with residents and environmental surfaces, a glucometer was sanitized correctly between residents, clean laundry was stored and handled in a sanitary manner and was not placed on a floor cleaner to finish drying, and a fan was not blowing air from the dirty laundry side of the laundry room to the clean laundry side of the laundry room. This deficient practice had the potential to result in the spread of infection and illness to residents throughout the facility due to lack of appropriate infection control practices. Findings include: Hand Hygiene On 06/20/2024 at 9:16 AM, the Activities Director (AD) entered a resident room and leaned down to speak with the resident in the bed nearest the door. The AD touched the resident's hand and the resident's bedding. The AD then left the resident's room and walked down the hallway toward the nurse's station. The AD placed both hands on the counter of the nurse's station and then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure informed consents were obtained prior to administering two psychotropic medications for 1 of 13 sampled residents (Resident #288). Findings include: The facility policy titled Psychotropic Drugs, updated 08/2022, documented psychotropic drugs included anti-depressants and anti-anxiety agents. Resident #288 Resident #288 was admitted to the facility on [DATE], with diagnoses including unspecified dementia unspecified severity, obstructive sleep apnea, and anxiety disorder unspecified. The physician's orders for Resident #288 dated 06/18/2024, documented the following: -Amitriptyline Hydrochloride (HCl) oral tablet 25 milligrams (mg), give 25 mg by mouth one time a day for restlessness related to anxiety. -Buspirone HCl oral tablet 30 mg, give 30 mg by mouth two times a day for restlessness related to anxiety. The June 2024 medication administration record (MAR) for Resident #288 dated 06/25/2024, documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the accuracy of a Minimum Data Set 3.0 (MDS) assessment for 2 of 13 sampled residents (Resident #3 and #13). Findings include: Resident #3 Resident #3 was admitted to the facility on [DATE], with diagnoses including other cord compression, muscle weakness generalized, and contracture of muscle unspecified site. A physician's order dated 09/28/2019, documented Resident #3 required bilateral bed rails to increase safety and independence with bed mobility. Resident #3's care plan revised 10/10/2023, documented the resident had bilateral quarter size bed rails as it related to bed mobility and repositioning. An intervention documented the resident and the resident's family would understand the use of bed rails was for bed mobility and repositioning only. Resident #3's last quarterly MDS assessment dated [DATE], section P0100 (Restraints and Alarms - Physical Restraints) documented bed rails were used daily as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to develop a care plan for a resident with a Deep Vein Thrombosis (DVT) (Resident #13) and a resident with insomnia (Resident #20) for 2 of 13 sampled residents. Findings include: Resident #13 Resident #13 was admitted to the facility 09/11/2021, with diagnoses including Parkinsonism and unspecified dementia, unspecified severity, with other, behavioral disturbance. On 06/25/2024 at 10:39 AM a Licensed Practical Nurse (LPN) verbalized Resident #13 received an anticoagulant for a DVT. The LPN confirmed the resident did not have a care plan for DVT. A Nurse Practitoner Progress Note dated 07/24/2023, documented Resident #13 had a left lower DVT of superficial and common femoral vein. A physician's order dated 07/26/2023, documented Eliquis, 5 milligram (mg) tablet. Give 5 mg by mouth two times a day for DVT. Resident #13's June Medication Administration Record (MAR) documented Eliquis 5 mg tablet was administered twice daily from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review, and document review, the facility failed to meet professional standards for accurate recording per the Nevada Nurse Practice Act for a Registered Nurse (RN) when the Minimum Data Set Coordinator, Registered Nurse (MDS Coordinator) backdated a resident's care plan for deep vein thrombosis (DVT) by 11 months (Resident #13). Findings include: Resident #13 Resident #13 was admitted to the facility 09/11/2021, with diagnoses including Parkinsonism and unspecified dementia, unspecified severity, with other, behavioral disturbance. On 06/25/2024 at 10:39 AM a Licensed Practical Nurse (LPN) verbalized Resident #13 received an anticoagulant for DVT. The LPN confirmed the resident's Comprehensive Care Plan lacked a care plan for DVT or the anticoagulant. On 06/25/2024 at 10:40 AM, Resident #13's Comprehensive Care Plan lacked documented evidence of a care plan for DVT. A Nurse Practitioner Progress Note dated 07/24/2023, documented Resident #13 had a left lower DVT of superficial and common femoral vein. A physician's order dated 07/26/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and document review, the facility failed to ensure nursing staff were trained and certified to perform Cardio-Pulmonary Resuscitation (CPR) in the event of a resident cardiac arrest for 2 of 5 sampled licensed nurses (Licensed Practical Nurse (LPN)1 and LPN2). The deficient practice could result in a negative outcome for a resident in cardiac arrest while awaiting the arrival of emergency medical personnel. Findings include: LPN1 LPN1 was hired on [DATE]. LPN2 LPN2 was hired on [DATE]. LPN1 and LPN2's personnel records lacked documented evidence of current CPR certifications. On [DATE], the Business Office Manager (BOM) confirmed responsibility for personnel record review conducted during the survey process. On [DATE] at 10:54 AM, during an interview for review of personnel records, the BOM verbalized being unsure about the policy for CPR training, including who was required to be certified and how often training was required. The BOM confirmed the personnel records for LPN1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident was not administered a pain medication outside physician parameters resulting in a resident receiving acetaminophen unnecessarily for 1 of 13 sampled residents (Resident #288). Findings include: Resident #288 Resident #288 was admitted to the facility on [DATE], with diagnoses including encephalopathy unspecified, hypothyroidism unspecified, and hypertension. A physician's order dated 06/18/2024, documented acetaminophen oral tablet. Give 650 milligrams (mg) by mouth every six hours as need for one to four moderate pain. Resident #288's care plan documented the resident had identified pain interfering with sleep, rehabilitation activities, and day to day activities related to migraines and headaches. An intervention revised on 06/25/2024, documented to administer analgesia as per orders. The June 2024 medication administration record (MAR) for Resident #288 dated 06/25/2024, documented the acetaminophen was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a psychotropic medication was prescribed to a resident with a diagnosed indication for use for 1 of 13 sampled residents (Resident #20). Findings include: Resident #20 Resident #20 was admitted to the facility on [DATE], with diagnoses including anxiety, unspecified and cellulitis of left lower limb. On 06/25/2024 at 10:29 AM, a Licensed Practical Nurse (LPN) verbalized Resident #20 received Trazadone for insomnia. The LPN confirmed the resident did not have a diagnosis of insomnia, for which the medication was to treat. A physician's order dated 03/12/2024, documented Trazodone Hydrochloride oral tablet 50 milligram (mg). Give one tablet by mouth one time a day for insomnia. Resident #20's June Medication Administration Record (MAR) documented Trazodone 50 mg tablet was administered once daily from 06/01/2024-06/25/2024. Resident #20's Comprehensive Care Plan lacked a care plan for insomnia. On 06/26/2024 at 9:16 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure 4 of 15 residents reviewed for vaccinations were offered a pneumonia vaccine upon admission (Residents #239, #88, #89, and #288) and 1 of 15 residents reviewed for vaccinations and residing in the facility during the 2023 to 2024 influenza (flu) season was offered a flu vaccine (Resident #33). This deficient practice had the potential for residents to become ill with a preventable illness due to lack of vaccinations. Findings include: Resident #239 Resident #239 was admitted to the facility on [DATE], with diagnoses including acute and chronic respiratory failure with hypoxia, type two diabetes mellitus without complications, and heart failure, unspecified. The clinical record for Resident #239 lacked documentation the resident was screened for or offered a pneumonia vaccine. Resident #33 Resident #33 was admitted to the facility on [DATE], with diagnoses including type two diabetes mellitus without complications,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure 4 of 15 residents reviewed for vaccinations were offered a COVID-19 vaccine upon admission (Residents #239, #88, #89, and #288) and 1 of 15 residents was offered an updated 2023 to 2024 COVID vaccine (Resident #30). This deficient practice had the potential for residents to become ill with a preventable illness due to lack of vaccinations. Findings include: Resident #239 Resident #239 was admitted to the facility on [DATE], with diagnoses including acute and chronic respiratory failure with hypoxia, type two diabetes mellitus without complications, and heart failure, unspecified. The clinical record for Resident #239 lacked documentation the resident was screened for or offered a COVID vaccination. Resident #88 Resident #88 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including type two diabetes mellitus without complications, hyperlipidemia, unspecified, and essential (primary)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the laundry room was a safe and comfortable temperature. This deficient practice had the potential to result in staff experiencing adverse effects from working in unsafe temperatures while providing laundry services for residents of the facility. Findings include: On 06/26/2024 at 9:33 AM, during a tour of the laundry room, a fan was blowing air from the dirty side of the room to the clean side of the room. The Housekeeper confirmed the fan was in use to prevent the housekeeping staff from overheating as the room had not had air conditioning for the past year. On 06/26/2024 at 10:07 AM, the Administrator confirmed the laundry room was without air conditioning. On 06/26/2024 at 10:47 AM, the Maintenance Director verbalized the laundry room had been without out air conditioning off and on for the past year and the temperature should be maintained between 71- and 81-degrees Fahrenheit. On 06/26/2024 at 1:25 PM, the washing machine and dryers were not operating in the laundry room and the ambient temperature in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — the official record, unedited, may be distressing
Based on personnel record review, interview and document review, the facility failed to ensure annual elder abuse training was completed 1 of 20 sampled employees (Housekeeper). Findings include: The Housekeeper was hired on 09/17/2019. Employee #20's personnel record documented elder abuse training completed 05/04/2023, but lacked documented evidence elder abuse training was completed in 2024. On 06/25/2024, the Business Office Manager (BOM) confirmed responsibility for personnel record review conducted during the survey process. On 06/26/2024 at 10:54 AM, during an interview for review of personnel records, the BOM verbalized all staff were required to complete elder abuse training upon hire and annually thereafter. The BOM explained being unsure about the expected timeframes for elder abuse training. The BOM confirmed Employee #20's personnel record lacked elder abuse training in 2024. The facility policy titled Abuse Training, updated 10/2022, documented center staff were trained on abuse prevention, reporting, and intervention upon hire, annually and periodically thereafter.
- Potential for harm · F2023-08-31 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure a sufficient number of Certified Nursing Assistants (CNAs) were scheduled to perform resident care according to the Facility Assessment for 2 of 2 shifts during the weekends in January, February and March of 2023. Findings include: The Centers for Medicare and Medicaid Services, Payroll-Based Journal (PBJ) Staffing Data Report, dated 01/01/23 through 03/31/23, documented the facility had excessively low weekend staffing. On 08/28/23 at 9:40 AM, a CNA verbalized there were, on average, about two to three CNAs per shift. The CNAs were caring for about 14 residents each, per shift. The Facility Assessment Tool documented the facility capacity and staffing projections. The CNA schedule was maintained over two separate shifts; 6:00 AM-6:00 PM (first shift) projected three to four CNAs and 6:00 PM-6:00 AM (second shift) projected three to four CNAs. On 08/30/23 at 8:08 AM, the Administrator explained the Facility Assessment Tool staffing projections were based on an average daily census of 30. The Schedule…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-31 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on document review and interview, the facility failed to ensure 1) tracking and trending of infections and antibiotic use was accurately completed and monitored with the potential to affect the facility's entire resident census of 34, 2) staff received education related to the Antibiotic Stewardship Program (ASP), and 3) tracking and reporting of employee infections was completed and the ASP policy included a process for tracking and reporting employee infections. Finding include: Tracking and Trending The facility form titled Line Listings for Infections by Resident, (Line Listing) included the following areas for documentation: -Resident name and age, -Resident room number, unit and date of admission, -Date of infection (onset) -Site of infection, -Symptoms present at admission -Pathogen/organism -Community or Healthcare associated (CAI/HAI) -Transmission Based Precautions (TBP) initiated (the word none was pre-populated into each line of this section every month) -Date resolved/comments The Line Listing did not include an area to document the prescribed antibiotic, ordered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-31 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to ensure the facility had a qualified Infection Preventionist (IP) with required specialized training working at the facility. Findings include: A typed list of IPs working at the facility between June 30, 2022 (date of the last recertification survey) and 08/28/23, provided by the Administrator, documented the following: -Employee #1 (E1) worked as an IP from 02/21/22 - 12/12/22 -E2 worked as an IP for the facility from 04/24/22 - 08/22/23 -E3 worked as an IP from 04/03/23 - 05/11/23 E1 A Personnal (Personnel misspelled on form) Action Form (PAF) dated 11/01/21 (original hire date), documented E1 transferred to the facility in the role of Director of Nursing Services (DNS) on 02/01/22. The form lacked documented evidence E1 worked as the facility's IP. Term date 12/xx/22, was hand written at the top of the form and did not include the last day worked. A Centers for Disease Control and Prevention (CDC) IP Training Certificate documented E1 completed specialized IP training on 01/13/21. E2 A PAF documented E2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-31 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to ensure 1) residents receiving antipsychotic medications, antidepressants, an antibiotics had a care plan specifying the medications and addressing potential adverse reactions and side effects of the medications and interventions for all staff providing care to the resident to implement in the event of adverse reactions for 5 of 12 sampled residents (Resident #26, #27, #10, #6, and #21), 2) a care plan was developed for a resident's safety for leaning in bed for 1 of 12 sampled residents (Resident #8), 3) the creation of a care plan for residents prescribed insulin and opiates for 1 of 12 sampled residents (Resident #10), 4) a care plan related to wound care and the signs and symptoms (s/s) of infection was created for 1 of 12 sampled residents (Resident #9), 5) a care plan related to bathing needs and a decline in Activities of Daily Living (ADLs) was created for 1 of 12 sampled residents (Resident #21), and 6) a care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure a resident's privacy and dignity was maintained by not providing a privacy bag to conceal the resident's urinary collection bag for 1 of 12 sampled residents (Resident #137), and by providing bathing assistance to 1 of 12 sampled resident (Resident #21). Findings include: Resident #137 Resident #137 was admitted to the facility on [DATE], with diagnoses including flaccid neuropathic bladder, not elsewhere classified, encounter for fitting and adjustment of urinary device, and personal history of urinary (tract) infections. A physician's order dated 08/24/23, documented Resident #137 had a 16 French urinary catheter with a 5-10 cubic centimeter (cc) balloon. On 08/28/23 at 2:42 PM, Resident #137 was resting in bed. The resident's urine collection bag was hanging from the resident's bed frame and was not concealed in a privacy bag. The urine collection bag was facing towards the resident's open door and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the call light was within the reach of a residents for 1 of 12 sampled residents (Residents #27). Findings include: Resident #27 Resident #27 was admitted to the facility on [DATE], with diagnoses including unspecified fracture of upper end of right humerus, sequela, Alzheimer's disease, unspecified, dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance, preglaucoma, unspecified, bilateral and depression. On 08/28/23 at 9:21 AM, Resident #27 was sleeping in bed. The bed was located against the wall with the call light cord wrapped around the call light outlet and the cord draping down in between the wall and the bed. On 08/30/23 at 9:07 AM, Resident #27 was sleeping in bed. The bed was located against the wall with the call light cord wrapped around the call light outlet and the cord was draping down in between the wall and the bed. A Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, clinical record review, and document review, the facility failed to ensure a comprehensive care plan for the use of bedrails was revised to include the correct and actual size of the bedrail for 1 of 12 sampled residents (Resident #4). Findings include: Resident #4 Resident #4 was admitted to the facility on [DATE], with diagnoses including other cord compression, neurofibromatosis, unspecified, muscle weakness (generalized) and contracture of muscle, unspecified site. On 08/28/23 at 11:20 AM, Resident #4 had two quarter size bedrails attached to one side of the bed. Resident #4 explained the resident preferred bedrails for mobility while in bed. A physician's order dated 09/28/19, documented the resident required bilateral bedrails to increase safety and independence with bed mobility. The physician's order did not indicate the size of the bedrails to be used. The Minimum Data Set (MDS) 3.0, Section P, dated 07/22/23, quarterly assessment documented the resident used bedrails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure a resident was provided bathing or showering assistance two times per week per the facility's bathing schedule for 1 of 12 sampled residents (Resident #21). Findings include: Resident #21 was admitted to the facility on [DATE], with diagnoses including other intervertebral disc degeneration, lumbar region, cellulitis of left lower limb, and puritis. On 08/28/23 at 10:49 AM, Resident #21 verbalized the resident had been at the facility since 08/03/23, and was was upset the resident had only been provided one bath. Resident #21's Minimum Data Set 3.0 (MDS) assessment dated [DATE], documented Resident #21 required the extensive assist of two or more people for bed mobility and transfers and walking did not occur. Moving from a seated to standing position was documented as not steady and only able to stabilize with staff assistance. Self-performance for bathing and support provided for bathing was documented as did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, interview and document review the facility failed to ensure an active physician's order was in place prior to providing wound care to a resident for 1 of 12 sampled residents (Resident #9). Findings include: Resident #9 Resident #9 was admitted to the facility with diagnoses including sepsis, unspecified organism, mild protein calorie malnutrition, nutritional anemia, unspecified, and weakness. A progress note dated 08/08/23, documented during care a redden/purplish, non-blanchable discoloration to Resident #9's sacral/coccyx region and upper bilateral buttocks was noted. The skin was intact and the resident denied pain. The provider was notified and orders were received. A physician's order dated 08/08/23, documented wound care to buttocks, cleanse with wound cleanser, pat dry, apply skin prep to peri wound, apply hydrogel to wound base, open skin only, cove with sacral foam dressing. Report worsening condition or signs and symptoms of infection to the provider, one time per day for open wound and as needed for soiled or dislodged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure a resident was assessed for risk of entrapment when the resident's bed was placed against the wall for 1 of 12 sampled residents (Resident #27). Findings include: Resident #27 Resident #27 was admitted to the facility on [DATE], with diagnoses including unspecified fracture of upper end of right humerus, sequela, Alzheimer's disease, unspecified, dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance, preglaucoma, unspecified, bilateral and depression. On 08/28/23 at 9:21 AM, Resident #27 was sleeping in bed. The bed was located against the wall with no spacing between the wall and the bed. A care plan, last revised on 10/04/22, documented the resident was on sedative/hypnotic therapy related to circadian rhythm regulation. Interventions included to monitor, document and report as needed for following adverse effects of sedative/hypnotic therapy, such as day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure a resident's oxygen humidifier bottle was changed when empty, causing the resident discomfort for 1 of 12 sampled residents (Resident #25). Findings include: Resident #25 Resident #25 was admitted to the facility on [DATE], with diagnoses including chronic obstructive pulmonary disease, acute and chronic respiratory failure with hypoxia, mild intermittent asthma with status asthmaticus, and emphysema, unspecified. A physician's order dated 05/31/22, documented to administer oxygen at 2 liters per minute (LPM) via nasal cannula to keep oxygen saturations greater than 90 percent as needed for shortness of breath. On 08/28/23 at 9:38 AM, Resident #25 was resting in bed. The resident's oxygen concentrator was running at 2 LPM but the resident was not wearing the oxygen. Resident #25 explained the resident took the oxygen off because it was causing the resident's nose to burn and hurt. The water humidifier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and personnel record review, the facility failed to ensure a Certified Nursing Assistant (CNA) had a performance evaluation completed annually for 1 of 2 CNAs employed greater than one year sampled for personnel record review (Employee #8). Findings include: On 08/29/23 at 10:32 AM, the Business Office Manager and Divisional Director of Clinical Operations (DDCO) participated in an interview to confirm the accuracy of the Personnel Records Checklist completed by the facility for 20 employees. On 08/29/23 at 11:23 AM, the Personnel Records Checklist was given back to the DDCO for a double check and confirmation of discrepancies documented by the facility. Employee #8 Employee #8 was hired as a CNA with a start date of 03/25/21. The CNA's last performance evaluation was documented as completed on 08/25/22. On 08/29/23 at 1:01 PM, the Administrator provided the revised Personnel Records Checklist without revision to Employee #8's date of last performance evaluation. The Administrator was unable to provide evidence the CNA had an annual performance evaluation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure drug regimen reviews were completed monthly and pharmacy recommendations were addressed for 2 of 5 residents reviewed for unnecessary medications (Resident #6 and #26). Findings include: Resident #6 Resident #6 was admitted to the facility on [DATE], with diagnoses including chronic atrial fibrillation, unspecified, anxiety disorder, unspecified, and major depressive disorder, single episode, mild. The facility lacked documented evidence a monthly Medication Regimen Review (MRR) was conducted for Resident #6 in December 2022. Resident #6's MRR note, dated 01/05/23, completed by the Consultant Pharmacist, documented the manufacturer's packaging for finasteride (Proscar) and dutasteride (Avodart) should not be handled by women of child-bearing age. Women who were pregnant or may get pregnant must not handle broken or crushed tablets. Exposure to whole tablets was not expected to cause harm unless swallowed. The MRR lacked documented evidence the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure medications were administered with an error rate less than 5 percent (%). There were 28 opportunities and 16 medication errors. The medication error rate was 57.14 %. Findings include: Resident #20 Resident #20 was admitted to the facility on [DATE], with a diagnosis of fibroblastic disorder, unspecified. Resident #20's Order Summary Report documented the following active medication order: -Vitamin B-12 (cyanocobalamin) give 5000 micrograms (mcg) one time per day for supplement. Resident #20's Medication Administration Record (MAR) for August 2023, documented the following: -Vitamin B-12 (cyanocobalamin) give 5000 mcg one time per day for supplement. The scheduled administration time was 8:00 AM. On 08/29/23 at 8:59 AM, during a medication administration pass, a Registered Nurse (RN) was not able to find vitamin B-12 in the medication cart. The LPN verbalized the LPN would look for the medication at a later…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure temperature logs for the medication refrigerator were completed by each shift and failed to ensure unpackaged and unlabeled medications were removed from the medication cart. Findings include: Temperature Logs On 08/29/23 at 1:18 PM, during an inspection of the facility's medication storage room the temperature log for the medication refrigerator was reviewed and lacked documented evidence the temperature was monitored and recorded as follows: -The medication refrigerator temperature log (temperature log) for May 2023 did not document a temperature for 29 of 31 days and did not document a temperature during night shift for 29 of 31 night shifts. -The temperature log for June 2023 did not document a temperature during day shift for 5 of 30 days, and did not document a temperature during night shift for 9 of 30 night shifts. -The temperature log for July 2023 did not document a temperature during day shift for 8 of 31 days, and did not document a temperature during night shift for 10 of 31 night…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to keep the refuse area clean. Findings include: On 08/28/23 at 8:13 AM, there were two dumpster areas. The first dumpster area had an open bag of trash, with the trash spewed throughout the area. The second dumpster area had used Personal Protective Equipment (PPE) and soiled bodily wipes throughout the area on the ground. On 08/28/23 at 8:19 AM the Food Services Manager verbalized trash was to be located inside of the dumpsters, with the lids closed, at all times. The Food Service Manager confirmed the accumulation of trash on the ground in both dumpster areas. On 08/29/23 at 9:39 AM, the Administrator explained dumpster lids were to be closed at all times with all trash contained within the dumpsters. There should not be a time where trash or debris were located on the ground or outside of the dumpsters because it was an infection control concern. The facility policy titled, Garbage and Rubbish Disposal, published July 2008, documented the outside dumpsters were to be kept closed and free of litter around the dumpster area.
- Potential for harm · Dcited before2023-08-31 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the Facility Assessment included an Infection Preventionist (IP) and the hours required to complete the task assigned to an IP. Findings include: The Facility assessment dated [DATE], lacked documented evidence for the role of an IP and the hours needed to complete the infection control task. On 08/31/23 at 1:54 PM, the Administrator confirmed the Facility Assessment staffing plans did not include an IP and the hours needed to complete infection control task the IP was responsible for.
- Potential for harm · D2023-08-31 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify 1) completion of person centered care plans (see tag F656), and 2) the Antibiotic Stewardship Program (ASP) lacked a facility wide system for monitoring and tracking infection trends and antibiotic use (see tag F881). Findings include: On 08/31/23 at 3:22 PM, the Administrator confirmed the QAPI committee did not identify or address the following concerns: -creating person centered care plans -the Antibiotic Stewardship Program (ASP) did not include a facility wide system for tracking and trending infections, and monitoring use of antibiotics On 08/31/23 at 3:27 PM, the Administrator verbalized the QAPI committee could have identified concerns related to creating person centered care plans. A lack of tracking and trending of antibiotics and infections could have been identified by asking the Director of Nursing and the Administrator if the facility had the necessary tools to manage the facility's Infection Control and ASP requirements including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review, the facility failed to ensure an Infection Preventionist (IP) attended the Quality Assurance and Performance Improvement (QAPI) committee meetings over the last 12 months. Findings include: The following QAPI sign-in sheets lacked evidence the IP attended and participated as a committee member in the QAPI meetings: - 07/29/22 - 09/22/22 - 12/22/22 - 03/16/23 - 04/26/23 - 06/16/23 - 07/20/23 - 08/25/23 On 08/31/23 at 3:22 PM, during the QAPI interview with the Administrator, the Administrator reviewed the QAPI sign-in sheets and confirmed the facility did not have an IP attend the QAPI committee meetings from July 2022 - August 2023.
- Potential for harm · Dcited before2023-08-31 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review and document review, the facility failed to ensure staff were trained on the prevention of elder abuse for 3 of 20 sampled personnel records reviewed (Employee #10, #11, and #12). Findings include: On 08/29/23 at 10:32 AM, the Business Office Manager (BOM) and Divisional Director of Clinical Operations (DDCO) participated in an interview to confirm the accuracy of the Personnel Records Checklist completed by the facility for 20 employees. On 08/29/23 at 10:39 AM, the BOM and DDCO verbalized elder abuse training was required upon hire, annually, and as needed (PRN). On 08/29/23 at 11:23 AM, the Personnel Records Checklist was given back to the DDCO for a double check and confirmation of discrepancies documented by the facility. Employee #10 Employee #10 was hired as a Certified Nursing Assistant (CNA) with a start date of 12/23/22. The CNA's elder abuse training was completed on 01/05/23. Employee #11 Employee #11 was hired as a Physical Therapist (PT) with a start date of 02/01/23. The PT's elder abuse training had not been completed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to EVERGREEN HEALTHCARE GROUP — 44 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 1 of 5 | 3.0 | -2.0 vs chain |
The other 43 homes this chain runs (chain average 2.5★, per CMS)
Showing 40 of 43; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| PACIFIC NORTHWEST 12 LEASED OPERATIONS HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| CH PNW 12 HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| WITZCORP PNW 12 LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| HERZKA, YISROEL | Individual | INDIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| YENOWITZ, YITZCHOK | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| EARL, STEVEN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| RIKER, MICHELLE | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 08/31/2023 |
| SPIELMAN, SHIMON | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| COUVE FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/11/2025 |
| COUVE HEALTHCARE CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/14/2025 |
| PNW 12 OPCO MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/11/2025 |
| PNW 12 SNF CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/14/2025 |
| GARCIA, MELANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| RANCE, AARON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| ROJAS, ALELI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
CMS files one row per role, so the 30 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $90K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295082. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.