Shelton Health and Rehabilitation
153 Johns Court, Shelton, WA 98584 · For profit - Limited Liability company · 76 certified beds · (360) 427-2575 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $65,213 in federal fines (most recent 2026-01-16)
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.9% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.5% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.1% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 20.6% | 17.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.7% | 2.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 2.4% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 5.8% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.6% | 22.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.3% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 88.6% | 82.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.5% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.8% | 13.4% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 208 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 40.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 86 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.4%CMS range 47.9–63.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.5%CMS range 8.5–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 40.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 22.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.1–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 76 beds and averages 60.5 residents a day — about 80% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.87 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.25 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 4.07 on weekdays — 17% thinner on weekends. RN hours go from 0.73 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 14 most serious are shown; the remaining 46 are one tap away and print in full.
- Immediate jeopardy · J2025-03-06 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to ensure staff performed complete Cardio-Pulmonary Resuscitation (CPR/an emergency procedure consisting of chest compressions combined with giving breaths of air) and failed to assure required staff had unexpired CPR certifications for 1 of 1 resident (Resident 2) who was found unresponsive and had a physician's order for CPR. The failure of facility staff to initiate respirations during CPR placed all residents who chose to have CPR initiated at risk for serious injury, harm, impairment or death and represented an Immediate Jeopardy (IJ) situation. On [DATE] at 4:25 PM, the facility was notified of an IJ at CFR 483.24 (a)(3), F678 CPR, the IJ was determined to have begun on [DATE] when the facility failed to perform complete CPR with respirations. The facility's failure placed residents at risk for serious injury, harm, impairment or death. The facility removed the immediacy on [DATE] with an onsite verification by the investigator by review of staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate staff supervision to ensure fall prevention interventions were adequate, effective, and/or implemented for residents assessed at high fall risk for 3 of 4 residents (Resident 1, 2 and 4) reviewed for falls. Resident 1, who had eight unwitnessed falls from their bed, experienced harm when two of the unwitnessed falls resulted in injury that required transportation to the hospital for treatment. Resident 1 sustained a fracture of the lumbar (lower back) spine during one of the falls and sustained facial fractures in a separate fall occurrence. These failures placed residents at risk for further falls, injury, and decreased quality of life. Findings include:Review of the facility policy, titled Fall Management and Neurological Check, updated 01/2025, showed .the LN [Licensed Nurse] updates care plans reflecting individualized intervention in an attempt to reduce or prevent falls.The resident care plan is reviewed quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure physician ordered laboratory values were obtained for 1 of 3 residents (Resident 14) who was declining, found unresponsive and had to be hospitalized , and failed to ensure the bowel protocol was followed for 2 of 7 residents (Residents 13 & 49) reviewed for bowel protocol. Resident 14 experienced actual harm when the facility failed to follow physician orders, failed to provide adequate hydration and failed to consistently monitor and document resident's change in condition and the resident developed altered mental status and sepsis (infection of the blood) and urinary tract infection (infection in the urine) and required intensive care level hospitalization. This failure placed residents at risk for unidentified and untreated sepsis, dehydration, constipation, decline, and a diminished quality of life. Findings included . <Hospitalization> Resident 14 was admitted to the facility on [DATE] with diagnoses including epilepsy (seizure disorder)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure resident meal intake was accurately recorded, nutritional supplements were provided as ordered, weights were timely obtained and evaluated, significant weight loss was identified, and nutritional interventions were implemented and evaluated for effectiveness for 3 of 5 sampled residents (Residents 14, 49, & 29) reviewed for nutrition. Resident 14 experienced harm when they had a severe weight loss of 14.89% over six months. Resident 49 experienced harm when they had a 11.09% weight loss in 34 days before it was identified by staff. This failure placed all residents at risk of malnourishment, weakness, unidentified care needs, and a diminished quality of life. Findings included . Review of the facility's policy, titled Nutrition Hydration Skin Committee, updated 11/2012, showed the facility held the committee for evaluating residents with declining nutrition, hydration, and skin status. Residents to be reviewed could include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-01 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure discharge planning included providing recent information related to an abuse allegation and recent fall for 1 of 3 (Resident 1) reviewed for admission, transfer and discharge. This failure placed residents at risk for unmet care needs and decreased quality of care. Findings included . Review of the facility policy titled, Transfer and Discharge, updated 06/2025, documented, .When the facility transfers or discharges a resident.the facility documents the transfer or discharge in the medical record and appropriate information is communicated to the receiving care institution or provider. At minimum the following information is provided. Special instructions or precautions for ongoing care.other necessary information including a copy of the discharge summary.Resident 1Resident 1 was admitted to the facility on [DATE] with diagnoses including obesity, T-11 - T-12 spinal cord injury (affecting the mid and lower back), multiple fractured ribs and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-08 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to protect residents receiving narcotic medications from misappropriation on two of three medication carts (Team 2 & Team 3 Carts) from 12/09/2026-03/26/2026, when staff identified concerns that a registered nurse was diverting narcotic medications; however, the facility failed to report, investigate, or take action on the allegations, allowing the suspected diversion to continue. This failure resulted in residents not receiving prescribed pain medications and the potential misappropriation of medications for which residents were financially responsible.Findings included.Review of the facility policy, titled Freedom from Abuse, Neglect, Corporal Punishment, Involuntary Seclusion, Mistreatment, Misappropriation of Resident Property, and Exploitation, updated March 2025, showed Misappropriation of Resident Property.Examples of misappropriation of resident property and exploitation that must be reported include, but are not limited to.Missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-08 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement a system to consistently and accurately reconcile controlled medications, using acceptable standards of practice for controlled substances for 3 of 6 residents (Residents 1, 5 and 6) reviewed for medication administration. This failure placed residents at risk of unmet care needs, unrelieved pain and decreased quality of life.Findings included.Review of the facility policy, titled CONTROLLED SUBSTANCE, undated, showed When a controlled medication is administered, the licensed nurse administering the medication immediately enters the following information on the accountability record [narcotic log] when removing the dose from the controlled storage.a. Date and time of administration.b. Amount administered.c. Signature of the nurse administering the dose.5. Administer the controlled medication and document dose administration on the MAR [Medication Administration Record].Resident 1Resident 1 was admitted to the facility on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-08 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the administrator implemented and enforced facility policies and procedures related to the reporting and investigation of allegations and the safeguarding of controlled substances, when the administrator was made aware of potential narcotic diversion but failed to report the allegation, conduct a thorough investigation, or implement measures to prevent ongoing access to controlled substances. This failure resulted in a breakdown in administrative oversight and placed residents at risk for not receiving prescribed medications, unrelieved pain, and decreased quality of life.Findings include.Review of an email sent to Staff A, Administrator by Staff D, Licensed Practical Nurse, dated 02/06/2026, showed .Several alert and oriented residents have confirmed that they did not request or receive medications at the time she documented them as given.There have been multiple occasions in which [Staff C, Registered Nurse (RN)] has arrived to work appearing impaired.with noticeable head-nodding and difficulty staying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-08 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide behavioral health services to 1 resident of 3 residents (Resident 7) reviewed for behaviors. The facility's failure to provide behavioral health services placed residents at risk for increased behaviors and decreased quality of life.Findings included.Review of the facility policy titled Social Services Referrals, updated 07/2015, showed the .Social Services Department responds to or makes appropriate referrals for these and other conditions.Behavioral symptoms.aggression.Resident 7 was admitted to the facility on [DATE] with diagnoses including chronic pain, cellulitis and dementia. The quarterly Minimum Data Set (MDS), an assessment tool, dated 01/04/2026, showed the resident had mild cognitive impairment, exhibited verbal and wandering behaviors, and was independent for mobility.Review of Resident 7's progress notes showed the following:12/06/2026 - Resident 7 was up most of the night. Accusing staff of stealing and made a comment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-27 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure psychotropic medications (any drug that affects the brain activities associated with mental processes and behavior) were regularly monitored and documented on, including the interventions, for 5 of 5 sampled Residents (6, 7, 9, 45, and 50) reviewed for unnecessary medications. This failure placed residents at risk of unnecessary medication usage and a diminished quality of life. Findings included .Resident 6Resident 6 was admitted to the facility on [DATE]. Review of the Quarterly minimum data set (MDS, an assessment tool), dated 02/09/2026, showed the resident had moderate cognitive impairment, a diagnosis of anxiety disorder, and received antidepressant and antianxiety medication during the assessment period. Review of the electronic health record showed Resident 6 had the following psychotropic medication (drugs that alter brain chemistry to treat mental health conditions) orders:a) A 03/19/2026 order for alprazolam (an antianxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-27 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure notification to the Office of the State Long-Term Care Ombudsman (resident advocates) occurred for residents transferred to the hospital for 3 of 3 sampled residents (Residents 3, 6, & 67) reviewed for hospitalization and 1 of 1 Resident (Resident 69) reviewed for Against Medical Advice (AMA) discharge. This failure placed residents at risk of a lack of advocacy and possible unidentified or unmet care needs. Findings included .Resident 3 Resident 3 was admitted to facility on 07/13/2022. The Quarterly Minimum Data Set (MDS, an assessment tool), dated 02/23/2026, documented Resident 3 was severely cognitive impaired. Resident 3 was transferred to the hospital on [DATE]. The electronic health record (EHR) showed no documentation the Ombudsman was notified of the transfer. Resident 6 Resident 6 was admitted to the facility on [DATE]. The admission MDS, dated [DATE], documented Resident 6 was severely cognitive impaired. Resident 6 was transferred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-27 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review, revise and implement a comprehensive plan of care to include, resident behavior monitoring and specific interventions, and guardianship for 6 of 16 sampled Residents (6, 7, 54, 9, 45, and 50) reviewed for comprehensive care plans. This failure to establish care plans that were comprehensive placed residents at risk of receiving inappropriate and inadequate care to meet their individualized needs.Findings included.Resident 7 Resident 7 was admitted to the facility on [DATE] with a diagnosis of major depressive disorder (a serious mental health condition characterized by persistent sadness, low mood, and loss of interest in activities for at least two weeks). Resident 7s Quarterly Minimum Data Set (MDS, an assessment tool), dated 12/18/2025, documented the resident was moderately cognitively impaired and required partial to moderate assistance with activities of daily living. The MDS documented Resident 7 was on an antipsychotic and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-27 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an effective antibiotic stewardship program to promote appropriate use of antibiotics, reduce the risk of unnecessary antibiotic use and decrease the development of adverse side effects and antibiotic resistance for 3 of 5 entries or 2 of 4 residents (Resident 80 & 39) reviewed for antibiotic stewardship. This failure placed residents at risk for potential adverse outcomes associated with the inappropriate and/or unnecessary use of antibiotics.Findings included .Resident 801) Resident 80 was admitted to the facility on [DATE]. Review of the December 2025 infection control (IC) log showed Resident 80 was started on Bactrim DS times seven days for an urinary tract infection (UTI) on 12/24/2025. The line listing showed a urine sample was collected on 12/17/2025 and sent out for a urinalysis with culture and sensitivity (UA with C&S). The UA C&S results, dated 12/17/2025, showed there were greater than three organisms identified, which was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a system that ensured a copy of a residents advanced directives (AD, written instruction for the provision of health care when the individual is incapacitated, such as a living will or durable power of attorney for health care) were requested/obtained upon admission and residents without ADs were provided written information about and informed of their right to formulate one, for 2 of 4 residents (Resident 11 & 8) reviewed for ADs. This failure placed residents at risk of not having their health care goals and treatment choices honored in the event they were incapacitated.Findings included . Resident 11Resident 11 was admitted to the facility on [DATE]. Review of the Quarterly Minimum Data Set (MDS, an assessment tool), dated 03/18/2026, showed the resident was cognitively intact. Review of the electronic health record (EHR) showed a document titled Advanced Directive was scanned into the miscellaneous section. Review of the document showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · D2026-03-27 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure potential restraints were assessed for safety, risks versus benefits associated with the device were discussed with the resident and/or representative and consent was obtained prior to device implementation for 1 of 2 residents (Resident 6) reviewed for physical restraints. This failure placed residents at risk for feelings of powerlessness, restrained or inhibited movement, physical injury, psychosocial harm and diminished quality of life. Findings included .Review of the facility's Physical Restraint and Enablers/Devices policy, updated January 2025, showed a restraint was defined as any manual method, physical or mechanical device, equipment or material attached or adjacent to the resident's body that meets all of the following: is attached to or adjacent to the resident's body; cannot be removed easily by the resident; restricts the resident's freedom of movement or normal access to his or her body. Prior to implementation of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from unnecessary medication related to excessive duration for 1 of 6 residents (Resident 19) reviewed for medications. This failure placed residents at risk of medication complications and a diminished quality of life.Findings included.Resident 19 was admitted to the facility on [DATE]. The admission Minimum Data Set assessment, dated 03/05/2026, showed Resident 19 was cognitively moderately impaired.Resident 19 had a current order for a lidocaine patch (topical numbing medication), ordered on 03/05/2026. Starting on 03/08/2026, the order was to remove the patch at 8:59 AM and to apply at 9:00 AM. The lidocaine patch was applied from 03/08/2026 to 03/21/2026 (13 total administrations of 24 hours of duration) with the patch applied and removed the following day before a new application. During an interview on 03/23/2026 at 2:36 PM, Resident 19 said that staff put their lidocaine patch on for 24 hours at a time, and would take…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assess food preferences and provide food that met preferences for 3 of 7 residents (Residents 75, 76, and 11) reviewed for food. These failures placed residents at risk for hunger, nutrient deficiency and diminished quality of life.Findings included.Resident 75 & 76 On 03/24/2026 at 8:36 AM, Resident 75 said they had recently been admitted to the facility, no one had talked to them about their food preferences yet (neither the Dietary Manager or the Registered Dietitian) and they had not been able to eat most of the food because they were supposed to be a on a diabetic diet. Observation of Resident 75's meal ticket documented CCHO [consistent carbohydrate diet], diet is eating the same amount of carbohydrates every day. This helps keep your blood sugar, or glucose, levels stable], NAS [no added salt] thin liquids. Observation of Residents 75's breakfast meal tray showed, Resident 75 was served pancakes with packaged syrup, sausage and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-27 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to designate a member of their inter-disciplinary team (IDT) who would be responsible for working with the hospice representatives to ensure effective coordination of care between the facility and hospice staff and to have documentation in residents' Electronic Health Records (EHR) that showed when hospice disciplines (e.g. registered nurse, chaplain, certified nursing assistant, massage therapist) participated with care and what care was provided for 1 of 1 sampled resident (Resident 3) reviewed for hospice services. These failures detracted from staffs' ability to effectively collaborate, communicate and coordinate care with the hospice provider and placed residents at risk for not receiving necessary care and services and/or unmet care needs. Findings included .Resident 3 was admitted to the facility on [DATE]. The Quarterly Minimum Data Set, (MDS, an assessment tool), dated 02/23/2026, documented Resident 3 was severely cognitively impaired and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure sufficient staffing levels were met to follow the plan of care and services for 5 of 10 residents (1, 2, 4, 5 & 6) reviewed for staffing. This failure placed residents at risk for unmet physical, mental and psychosocial needs, a decline in health status and a diminished quality of life.Findings included.Resident interviews, observations & record review1) Resident 1 was admitted to the facility on [DATE] with diagnoses of dementia, post-traumatic stress syndrome (a mental health condition that's caused by an extremely stressful or terrifying event), and diabetes mellitus. The quarterly minimum data set (MDS), an assessment tool, dated 06/30/2025, documented Resident 1 had moderate cognitive impairment and required supervision with bathing.Record review of the care plan, dated 02/26/2025, showed Resident 1 will have a shower on Sunday and Wednesday.On 08/18/2025 at 2:08 pm, Resident 1 said the facility had staffing problems. Resident 1 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat residents with respect and honor privacy while having private conversations for 1 of 1 sampled resident (1) reviewed for privacy. This failure placed residents at risk for diminished self-worth, self-esteem, and feelings of embarrassment.Findings included.Resident 1 was admitted to the facility on [DATE] with diagnoses of dementia, post-traumatic stress syndrome (a mental health condition that's caused by an extremely stressful or terrifying event), and diabetes mellitus. The quarterly minimum data set, an assessment tool, dated 06/30/2025, documented Resident 1 had moderate cognitive impairment and required substantial assistance with activities of daily living.The care plan, dated 12/08/2024, documented Resident 1 was dependent on staff to meet emotional, intellectual, physical, and social needs. Staff will converse with the resident while providing care and will anticipate the residents' needs.On 08/18/2025 at 2:08 pm, Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to administer oxygen (O2) in accordance with physicians' orders, to monitor and replace humidifier bottles when empty, and to ensure O2 concentrator filters (used to protect the resident from inhaling dust and particulate matter) were routinely cleaned and maintained for 3 of 3 residents (Residents 51, 38 & 32) reviewed for respiratory care. These failures placed residents at risk for respiratory compromise, dry nares and other negative healthcare outcomes. Findings included . 1) Resident 51 admitted to the facility on [DATE]. Review of the electronic health record (EHR) showed a 01/14/2025 order for O2 at two liters per minute (2L/min) via nasal canula (NC) to keep oxygen saturation (SpO2) greater than 90%. On 03/10/2025 at 11:19 AM, Resident 51 was in bed receiving O2 at 2L/min via NC. Observation of the O2 concentrator showed the external filter was covered with light grey stringy debris, and the humidifier bottle was undated and empty.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0847 — patternInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the facility's binding arbitration agreements (legal document that required the use of a third party to resolve disputes) were reviewed in a manner that explicitly informed the resident or their representative of their right not to sign the binding arbitration agreement and/or to explain what a binding arbitration agreement was in a manner they could understand, for 3 of 3 sampled residents (Residents 32, 51, & 54) reviewed for binding arbitration agreements. This failure placed residents at risk for legal complications and a diminished quality of life. Findings included . 1) Resident 32 was admitted to the facility on [DATE]. During an interview on 03/12/2025 at 9:31 AM, Resident 32 when asked if they understood they were giving up their right to litigation in a court proceeding, said no. When asked if they were told the facility could not require them to enter into an arbitration agreement to be admitted or remain at the facility, said they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to operationalize an effective Infection Prevention and Control Program (IPCP) in accordance with facility policy, state, federal and or local infection control guidelines, regulations and practices when the facility failed to follow standard precautions (common sense practices to prevent the spread of infection in healthcare), enhanced barrier precautions (EBP, a set of infection control measures that use gowns and gloves to reduce the spread of multidrug-resistant organisms (MDROs) and transmission based precautions used when someone has confirmed or suspected infections) for 3 of 5 (Residents 13, 14, & 12) reviewed for infection control. These failures placed residents at risk for facility acquired or healthcare-associated infections and related complications and a decreased quality of life. Findings include . <Resident 13> Resident 13 was admitted to the facility on [DATE]. Review of the Significant Change Minimum Data Set (MDS/an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-19 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the transfer of funds, from a resident trust account, was completed within 30 days following their discharge for 2 of 5 residents (Residents 165 and 166) reviewed for resident trust. This failure placed the resident and/or their representatives at risk for loss of funds and the interest accumulated. Findings included . A review of the electronic medical record showed Resident 165 discharged on [DATE] and a review of their account showed it contained a balance of $40.00. On [DATE] at 12:51 PM, Staff Q, Business Office Manager, said Resident 165's account was closed on [DATE]. A review of the electronic medical record showed Resident 166 died on [DATE] and a review of their account showed it contained a balance of $189.51. On [DATE] at 12:51 PM, Staff Q, Business Office Manager, said Resident 166's account was closed on [DATE]. On [DATE] at 2:00 PM, Staff A, Administrator, acknowledged the resident's accounts were not closed within 30 days of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure an allegation of abuse, neglect, or mistreatment that was identified by staff was reported to the Administrator and/or the state agency as required for 1 of 3 residents (Resident 18) reviewed for allegations related to abuse/neglect. This failure prevented the facility from conducting an immediate investigation, taking steps to protect residents from further abuse/neglect if necessary, conducting a thorough investigation and monitoring and treating residents as needed for potential harm. Findings included . Resident 18 admitted to the facility on [DATE]. The Quarterly Minimum Data Set (an assessment tool), dated 01/15/2025, documented Resident 18 was cognitively intact. Resident 18 had diagnoses of bipolar disorder (mood swings ranging from depressive lows to manic highs), borderline personality disorder (unstable moods, behaviors, and relationships), major depressive disorder (Depression) and unspecified dementia (thinking and social symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide the Ombudsman with transfer notification for 2 of 5 sampled residents (Residents 7 & 14) reviewed for hospitalization. The failure to ensure required notifications were completed, prevented the Office of the State Long-Term Care Ombudsman (an advocacy group for individuals residing in nursing homes) the opportunity to educate residents and advocate for them regarding the discharge process. Findings included . 1) Resident 7 was admitted to the facility on [DATE]. Resident 7 transferred to the hospital on [DATE] and returned to the facility on [DATE]. 2) Resident 14 was admitted to the facility on [DATE]. Resident 14 was transferred to the hospital on [DATE] and returned to the facility on [DATE]. Resident 14 was transferred to the hospital on [DATE] and returned to the facility on [DATE]. Resident 14 was transferred to the hospital on [DATE] and returned to the facility on [DATE]. On 03/18/2025 at 11:16 AM, Staff F, Social Services Director,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2) Resident 49 admitted to the facility on [DATE]. Review of the 02/14/2024 admission MDS, dated [DATE], showed the resident did not use a wander/elopement alarm. Review of the electronic health record showed an order was obtained and consent provided for placement of a wander guard to Resident 49's left wrist. On 03/18/2025 at 8:02 AM, Staff B, DNS, confirmed Resident 49's wander guard should have been coded on the admission MDS. Based on interview and record review, the facility failed to accurately assess Minimum Data Sets (MDS, an assessment tool) for 4 of 18 sampled residents (Resident 29, 49, 13 & 14) reviewed. Failure to ensure accurate assessments regarding Wander guard (alarm), resident refusals, and signficant weight loss placed residents at risk for unidentified and/or unmet care needs and a diminished quality of life. Findings included . 1) Resident 29 was admitted to the facility on [DATE]. The Annual MDS, dated [DATE], documented Resident 29 was severely cognitive impaired and had no physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <Resident 49> Resident 49 admitted to the facility on [DATE]. Review of the admission MDS, dated [DATE], showed the resident's diagnoses included non-Alzheimer's dementia, psychotic disorder (severe mental illness that causes abnormal thinking and perceptions) and depression, and the resident was treated with antipsychotic and antidepressant medication during the assessment period. Review of Resident 49's Level I PASRR, dated 02/04/2025, showed the resident had a diagnosis of major depressive disorder, but not a diagnosis of psychotic disorder. The assessment determined Level II PASRR evaluation for serious mental illness (SMI) was not indicated. On 03/18/2025 at 1:22 PM, Staff F, Social Services Director (SSD), said Resident 49's PASRR was inaccurate and should have included a diagnosis of psychotic disorder and acknowledged a referral for a Level II evaluation for SMI was required Based on interview and record review, the facility failed to ensure the Level I Preadmission Screening and Resident Reviews (PASRR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure care plans (CPs) were reviewed, revised and accurately reflected resident care needs for 5 of 18 sampled residents (Resident 51, 41, 49, 38 & 14) reviewed for care plans. This placed residents at risk for unmet care needs and a diminished quality of life. Findings included . 1) Resident 51 admitted to the facility on [DATE]. Review of the admission Minimum Data Set Assessment (MDS), dated [DATE], showed the resident was cognitively intact, had diagnoses of schizophrenia and neurogenic bladder, received antipsychotic medication and required the use of an indwelling urinary catheter. A 01/15/2025 provider note documented Resident 51 had neurogenic bladder and required chronic urinary catheterization. An indwelling catheter care plan, initiated 01/14/2025, showed it did not identify why Resident 51 required the use of an indwelling catheter. It did not identify or address the resident's neurogenic bladder diagnosis. On 03/18/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2) Resident 51 admitted to the facility on [DATE]. Review of the admission MDS, dated [DATE], showed the resident was cognitively intact and required substantial to maximal assistance with bathing/showering. On 03/10/2025 at 3:19 PM, Resident 51 reported they were supposed to be bathed every Monday and Thursday, but staff don't show up. Review of Resident 51's bathing flowsheet showed the resident was scheduled to be bathed every Thursday and Sunday on evening shift. Review of the bathing record showed for the 30-day period from 02/13/2025 - 03/13/2025, showed the resident was offered/provided bathing 02/23/2025, 03/02/2025 and 03/09/2025. On 03/18/2025 at 11:02 AM, when asked if Resident 51 was consistently offered/provided bathing per their bathing schedule Staff D, Resident Care Manager (RCM), stated, No. 3) Resident 41 admitted to the facility on [DATE]. Review of the 01/25/2025 Quarterly MDS showed the resident was cognitively intact. On 03/11/2025 at 11:21 AM, Resident 41 said staff didn't always show up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-19 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to consistently document pre and post dialysis (a treatment to filter wastes and water from the blood) assessments and medications received, by making sure there was consistent ongoing follow-up with the dialysis center regarding the dialysis care and services for 1 of 1 sampled resident (Resident 163) reviewed for dialysis. This failure placed the resident at risk for unmet care needs and medical complications. Findings included . Resident 163 was admitted to the facility on [DATE] with a diagnosis of end stage renal disease (when the kidneys have deteriorated to the point where they can no longer perform their essential functions) and dependence on renal dialysis. The admission Minimum Data Set (a required assessment tool), dated 03/09/2025, showed Resident 163 was moderately cognitively impaired and received hemodialysis. A review of Resident 163's Electronic Medical Record (EMR) showed an order, dated 03/03/2025, that said dialysis days were on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than five percent, when 15 of 32 medication administration opportunities resulted in a 46.88% error rate due to late administration and omitting administration for 3 of 4 sampled residents (Residents 6, 12, and 57) reviewed for medication administration. These failures placed residents at risk for ineffective treatment of underlying medical conditions and/or adverse side effects, and other potential negative outcomes. Findings included . The facility policy, titled Medication Administration General Guidelines, dated 01/23, documented, medications are administered within 60 minutes of scheduled time, except before or after meal orders, which are administered based on mealtimes. <Resident 6, late medications> On 03/11/2025 at 11:34 AM, Staff R, Registered Nurse (RN), was observed preparing and then performing a medication pass for Resident 6. Review of the physician's orders (which included medications scheduled times) for Resident 6 showed the following medications were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure medications were secured in a locked storage area and inaccessible to unauthorized staff and residents, for 1 of 2 medication carts (Team 3 Med Cart) observed for medication cart review and 1 of 4 residents (Resident 12) observed for medication administration. These failures placed residents at risk for unauthorized access to medications, medical complications, and a diminished quality of life. Findings included . <Medication Cart> On 03/11/2025 at 11:09 AM, an observation of a medication cart, Team 3 Med cart, near the nursing station showed that a bottle of MiraLAX (Constipation medication) and a white pill in an unlabled medication cup were left unattended on the medication cart. At 11:18 AM, Staff R, Registered Nurse (RN), regarding the MiraLAX bottle left on top of medication cart, said that because the cart was in their station they leave the MiraLAX bottle out while using it. Regarding the white pill in the medication cup, Staff R said they had pulled the pill out earlier because it was due for the next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2) Resident 35 was admitted to the facility on [DATE]. The Annual MDS, dated [DATE], documented Resident 35 was severely cognitively impaired and needed set up assistance for being independent with ADLs. A review of the EHR showed a progress note, dated [DATE] at 7:35 PM, documented Resident 35 was taken to the hospital. There were no other progress notes that documented when Resident 35 returned to the facility from the hospital. On [DATE] at 1:47 PM, Staff C, RCM/RN, confirmed Resident 35 was sent to the hospital on [DATE] and he said they returned to the facility on [DATE]. Staff C said he did not see a progress note in the EHR and he had to look at the census to see when Resident 35 returned to the facility from the hospital. Staff C said his expectation was for staff to write a progress note when a resident came back from the hospital. At 2:30 PM, Staff B, DNS, said there was not a nursing note from when Resident 35 came back to the facility, and her expectation was that the nursing staff documented when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-06 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to ensure timely physician visits were within the first 30 days after admission for 2 residents of 5 sample residents (Resident 11 and 14) reviewed for physician visits. This failure placed residents at risk of being denied face to face contact with a physician, during comprehensive review and for assessment of their health and well-being. The findings included . Review of the facility's policy, titled Physician Visits updated 2/2008 showed Residents were to be seen by a physician at least every 30 days for the first 90 days after admission. <Resident 11> Resident 11 was admitted to the facility on [DATE] with diagnoses including Diabetes Mellitus, Chronic Kidney Disease (Stage 4) and Acquired Absence of the left lower leg. The quarterly Minimum Data Set (MDS), an assessment tool, dated 11/20/2024 showed the resident was alert and oriented and able to make needs known. Resident 11's medical record showed the resident was discharged from the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to update care plan and/or implement new interventions after resident had a fall for 1 of 3 residents (Resident 1) reviewed for accidents. This failure placed residents at risk for injury and diminished quality of life. Findings included . Review of the facility falls policy, titled, Fall Evaluation (Morse Scale) and Management, revised 03/2018, showed post fall actions included reviewing and updating the care plan with newly identified interventions as needed. Resident 1 was admitted to the facility on [DATE] with diagnoses including dementia, psychosis and a fractured right femur (long leg bone). The admission Minimum Data Set (MDS), an assessment tool, dated 06/30/2024, showed the resident was cognitively impaired, required staff assistance for transfer and toileting needs and had a fall with a fracture within the last 6 months. Resident 1's care plan, dated 06/24/2024, showed the resident was at high risk for falls. Resident 1's nurse note, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to ensure an abuse allegation was reported timely for 1 of 3 residents (Resident 2) reviewed for abuse. This failure placed residents at risk for abuse, neglect and a diminished quality of life. Findings included . Resident 2 was admitted to the facility on [DATE] with diagnoses including dementia and depression. The Quarterly Minimum Data Set (MDS), an assessment tool, dated 01/31/2024, showed the resident was cognitively impaired, did not exhibit behaviors during the look back/review period and did not have impairment of upper or lower extremities. Review of the facility investigation, dated 03/14/2024 at 2:10 PM, showed during care it was alleged Staff C, Certified Nursing Assistant (CNA) grabbed Resident 2 by the front of the shirt, pulled him forward and told him that he needed to be nice to my girls and then Staff C allegedly slapped Resident 2 on the left upper arm. Review of the medical record and facility documentation showed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-12 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide written notice of transfer/discharge which identified the reason for transfer, the transfer date, location transferred to or a statement of the resident's appeal rights for 3 of 5 sampled residents (Resident 8, 12 & 9) reviewed for hospitalization. This failure placed residents at risk for being inappropriately discharged and/or not understanding their rights regarding the discharge process. Findings included . 1) Resident 8 was admitted to the facility on [DATE]. The significant change Minimum Data Set (MDS, an assessment tool), dated 11/24/2023, documented Resident 8 was moderately cognitively impaired. Resident 8 had an unplanned transfer to an acute care hospital on [DATE], with return anticipated. Resident 8's electronic health record (EHR) showed no documentation the facility provided the resident or resident representative written notice detailing the reasons for transfer. On 02/12/2024 at 10:40 AM, when asked if there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-12 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR) Level I, a screening tool used to identify mental health needs, was followed up with a Level II screening for 3 of 6 residents (Resident 3, 12 & 27) reviewed for PASRR. This failure placed residents at risk for not receiving specialized mental health services, unidentified mental health needs and a decreased quality of life. Findings included . 1) Resident 3 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS, an assessment tool), dated 01/15/2024, documented Resident 3 was severely cognitively impaired. Resident 3's electronic health record (EHR) documented a PASRR Level I was completed on 07/20/2023, indicating Resident 3 had serious mental illness (SMI) indicators and a Level II evaluation referral was required. The EHR did not show a PASRR Level II had been completed. On 02/12/2024 at 10:40 AM, Staff B, Director on Nursing Services (DNS), said PASRR's were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prepare food in a manner that conserved nutritive value, palatability and that ensured meals served were appetizing. The facility's failure to follow written recipes for preparation of pureed food placed residents at risk for decreased satisfaction with meals. Findings included . On 02/09/2024 at 10:33 AM, Staff R, Cook, was observed preparing pureed Chinese buffet style green beans. Staff R poured an un-measured amount of green beans from a metal container into the blender and pulsed the blender three times. Staff R then poured the remaining green beans from the metal bin and blended for 10 seconds. An unmeasured amount of thickener was then added to the mixture from a plastic cup. Staff R blended the mixture for 10 seconds and poured the mixture into a metal steam table bin. The remaining thickener in the plastic cup was dumped into the trash can. A recipe for Chinese buffet style pureed green beans was requested but not provided. On 02/09/2024 at 10:42 AM, with staff Q, Registered Dietician (RD) present,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to respect and value the residents' private space by knocking and/or announcing themselves prior to entering a Resident's room and honoring residents' food preferences for 2 of 4 sampled residents (Resident 200 & 299) reviewed for resident rights and dignity. This failure placed residents at risk for being treated with lack of dignity and a diminished quality of life. Findings included . 1) Resident 200 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS), an assessment tool, dated 02/01/2024, showed Resident 200 was cognitively intact. On 02/05/2024 at 2:41 PM, during an interview with Resident 200, Staff H, Registered Nurse (RN), entered Resident 200's room without knocking or announcing herself. When asked if entering without knocking or announcing herself was normal practice, Staff H stated, I don't knock when the door is open. On 02/12/2024 at 10:38 AM, Staff G, Resident Care Manager, said staff are expected to knock and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide reasonable accommodation of resident needs and preferences for 1 of 4 residents (Resident 199) reviewed for showers. This failure placed residents at risk for feeling unclean and decreased quality of life. Findings included . Resident 199 was admitted to the facility on [DATE]. The 5-Day Minimum Data Set, an assessment tool, dated 02/06/2024, showed Resident 199 was cognitively intact. On 02/05/2024 at 12:17 PM, Resident 199 said he had not had a shower or a sponge bath since being at the facility and was upset about it. Resident 199's Bathing Care Plan, documented Resident 199 was to receive a shower on Monday and Thursday evenings. Resident 199's electronic health record showed Resident 199 had not been showered on Thursday, 02/02/2024. On 02/12/2024 at 10:38 AM, Staff G, Resident Care Manager, said the facility provided showers on the Resident's preferred days. When asked if Resident 199 should have been offered a shower on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to ensure resident rooms were maintained in good condition for 1 of 3 sampled rooms (room [ROOM NUMBER]) reviewed for homelike environment. This failure placed residents at risk of not having rooms maintained with a comfortable interior and a decreased quality of life. Findings included . On 02/05/2024 at 2:47 PM, room [ROOM NUMBER] was observed with 1) two deep scrapes, each over a foot long by three to four inches wide, through several layers of paint and drywall on the far side wall near the window, 2) a four by five inch deep scrape along the corner wall near the bathroom door and 3) a six foot tall wooden dresser provided to the resident, with multiple cuts, scrapes and gouges all over it. Resident 8 stated, I am private pay and this room needs a lot of work. On 02/12/2024 at 10:40 AM, Staff B, Director of Nursing Services, said their maintenance department surveyed weekly and Caring Partners went around monthly questioning residents about concerns…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide residents/residents' representatives written bed hold notices at the time of transfer, or within 24 hours of an emergent transfer for 2 of 5 residents (Resident 12 and 9) reviewed for hospitalization. This failure placed the residents at risk for lack of knowledge regarding their right to hold their bed while in the hospital. Findings included . 1) Resident 12 admitted to the facility on [DATE]. Review of 01/17/2024 discharge Minimal Data Set showed Resident 12 was transferred to an acute care hospital on [DATE]. Review of Resident 12's electronic health record (EHR) showed there was no documentation a written bed hold notice was provided to the resident or their representative as required. On 02/09/2024 at 4:10 PM, when asked if there was documentation to show Resident 12 or their representative were provided a written bed hold notice as required, Staff B, Director of Nursing Services (DNS) stated, No. 2) Resident 9 admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure a Significant Change in Status Assessment (SCSA) was completed within 14 days after the facility determined, or should have determined, that there was a significant change in a resident's physical or mental condition for 1 of 1 resident (Resident 9) reviewed for a decline in activities of daily living (ADLs). Failure to identify Resident 9's decline in ADL function and to complete a SCSA, placed the resident at risk for unidentified and/or unmet care needs. Findings included . Review of the Resident Assessment Instrument Manual (RAI, a manual that directs staff on how to accurately assess the status of residents), showed a SCSA comprehensive assessment must be completed when the Interdisciplinary Team (IDT) has determined that a resident meets the significant change guidelines for either major improvement or decline. According to the guidelines, a SCSA is appropriate if there is a consistent pattern of changes, with either two or more areas of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review the facility failed to accurately assess 4 of 22 residents (Residents 12, 27, 21 & 9), reviewed for accurate Minimum Data Set (MDS, an assessment tool). Failure to ensure residents' preferences, customary routine and activities were assessed, and dental status accurately coded, placed residents at risk for unidentified and/or unmet needs. Findings included . 1) Resident 12 admitted to the facility on [DATE]. Review of the admission MDS, dated [DATE], and the significant change MDS, dated [DATE], showed the resident had no natural teeth and no loose-fitting dentures. Review of Resident 12's 04/19/2023 baseline care plan showed the resident had oral/dental health problems due to loose upper and lower dentures. A dental consult, dated 08/30/2023, showed the dentist recommended new upper and lower dentures for Resident 12 due to the current dentures being loose, ill-fitting, and worn. On 02/12/2024 at 12:27 PM, Staff N, MDS Coordinator, said that loose fitting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to ensure Pre-admission Screening and Resident Reviews (PASRR, a screening tool used to identify behavioral healthcare needs) were completed prior to admission as required for 1 of 6 residents (Residents 27) reviewed for PASRR. This failure placed residents at risk for inappropriate placement, unmet behavioral healthcare needs and diminished quality of life. Findings included . Resident 27 admitted to the facility on [DATE]. Review of the 05/25/2023 admission Minimum Data Set (MDS, an assessment tool), showed the resident had severe cognitive impairment, diagnoses of Parkinson's disease and dementia, and required the use of antipsychotic medication during the assessment period. Review of the 05/22/2023 admission orders showed an order for quetiapine (an antipsychotic medication) once daily for a diagnosis of psychosis. Review of the electronic health record (EHR) showed no Level I PASRR was completed until 07/21/2023, two months after admission. It…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to develop a comprehensive care plan with a specific measurable goal for 1 of 6 residents (Resident 31) reviewed for care plans. This failure placed residents at risk for unidentified and unmet care needs and diminished quality of life. Findings Included . Resident 31 was admitted to the facility on [DATE] with diagnosis of hypertension, depression, spinal stenosis (narrowing of spinal column and potential compression of the spinal cord) and muscle weakness. The quarterly Minimum Data Set (MDS), an assessment tool, dated 12/17/2023, documented Resident 31 required extensive assistance with activities of daily living (ADL). Record review showed Resident 31 was at risk for ADL decline due to limited mobility, with a goal of baseline plan of care will be identified, a date of initiation 12/08/2023 and a target goal date of 06/01/2024. On 02/12/2024 at 9:04 AM, Staff B, Director of Nursing Services, said the goal was not specific. Reference WAC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of practice for 2 of 22 sample residents (Resident 12 & 21) reviewed. The failure to obtain and/or follow physician's orders, and to notify the physician when medications were held, placed residents at risk for medication errors, and adverse health outcomes. Findings included . Resident 12 admitted to the facility on [DATE]. Review of their current physician's orders showed an order for Levemir insulin (lowers blood sugar), with direction to hold and notify provider if the resident's chemical blood glucose (CBG) was less than 70 or call the physician if the CBG was over 400. Review of Resident 12's February 2024 Medication Administration Record (MAR) showed on 02/03/2024 at 7:30 AM the resident had a CBG of 68, the nurse administered Resident 12's Levemir rather than holding it and notifying the physician as ordered. On 02/08/2024 at 2:33 PM, Staff P, Resident Care Manager, said the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide the necessary care and services to maintain residents' highest practicable level of well-being for 2 of 6 residents (Residents 12 & 21) reviewed for bowel management and 1 of 5 residents (Resident 27) reviewed for positioning. The failure to initiate bowel care in accordance with physician's orders and to implement positioning measures residents were assessed to require, placed residents at risk for pain/discomfort, wound development, and a diminished quality of life. Findings included . 1) Resident 12 admitted to the facility on [DATE]. On 02/05/2024 at 3:04 PM, Resident 12 stated, here lately I have been [struggling with constipation]. Review of Resident 12's physician's orders showed the following as needed bowel care orders, dated 01/24/2024: a) Milk of Magnesia (MOM), as needed for constipation, if resident does not have a bowel movement for three days, administer milk of magnesia on day four. b) Bisacodyl Suppository as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure a safe resident environment was maintained, free of accident hazards, for 1 of 2 residents (Residents 100) reviewed for accidents. The failure to ensure portable liquid oxygen (O2) canisters were secured to residents' wheelchairs and in good repair, placed residents at risk for severe frostbite or cryogenic burns, pain and other potential negative outcomes. Findings included . Resident 100 admitted to the facility on [DATE]. Review of the February 2024 Treatment Administration Record (TAR) showed a 02/01/2024 order for O2 at two liters per minute (2 LPM) via nasal cannula (NC) to keep oxygen saturation greater than 92%. On 02/05/2024 at 10:14 AM, Resident 100 was observed sitting in a wheelchair (w/c) with a portable liquid oxygen canister hanging from the back of the chair. The straps from the portable O2 were secured around the right and left handles of the w/c. However, the right w/c hand grip was missing, resulting in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure Intravenous (IV) access devices were assessed and monitored in accordance with professional standards of practice for 1 of 1 resident (Residents 100) reviewed for IV therapy. The facility failed to provide Midline (a catheter is an 8 - 12 centimeter catheter inserted in the upper arm with the tip located just below the armpit) maintenance and monitoring to include changing needleless injection caps and monitoring the external length to verify the line had not migrated. This placed residents at risk for loss of vascular access, infection, and other potential negative outcomes. Findings included . Review of the facility's Maintaining Patency of Peripheral and Central Vascular Access Devices policy, dated 08/2021, showed staff would perform dressing changes for midline and central venous access devices at least weekly. During the weekly dressing change, staff would assess the insertion site for redness, swelling and drainage; measure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure residents received respiratory care in accordance with professional standards of practice for 1 of 2 sampled residents (Residents 22) reviewed for respiratory care. The facility's failure to ensure physician's orders were in place before administrating oxygen treatment placed residents at risk for discomfort, a potential negative outcome and unmet needs. Findings included . Review of facility policy titled, Respiratory Care; Oxygen Administration, dated December 2017, stated, oxygen is administered per physician order. Resident 22 was admitted to the facility on [DATE], with a readmission on [DATE]. The 5-Day Minimum Data Set, an assessment tool, dated 01/15/2024, documented Resident 22 was cognitively intact and Resident 22 was not receiving oxygen (O2) treatment. On 02/05/2024 at 4:10 PM, Resident 22's O2 concentrator was observed on the far side of room under the window and showed O2 was running at 2 liters per minute (LPM).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic (affecting the mind) medications by failing to monitor for target behaviors for 1 of 5 sampled residents (Resident 199) reviewed for unnecessary psychotropic medications. This failure placed residents at risk for medical complications, receiving unnecessary psychotropic medications and a diminished quality of life. Findings included . Resident 199 was admitted to the facility on [DATE] with diagnoses including Post Traumatic Stress Disorder (mental health condition triggered by a terrifying event, causing flashbacks, nightmares and severe anxiety) and depression (persistent feeling of sadness and loss of interest). The 5-Day Minimum Data Set, an assessment tool, dated 02/06/2024, documented Resident 199 was cognitively intact. A Physician's order, dated 01/31/2024, documented Resident 199 was prescribed desvenlafaxine (an antidepressant). A Physician's order, dated 02/01/2024, documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to ensure a medication error rate of less than five percent. A total of two errors were made out of 34 opportunities during medication administration for two of seven residents (Resident 38 & 32) who were sampled/observed for medication administration. The facility's medication error rate was 5.8%. This placed the residents at risk of receiving medications that were not effective or less effective. Findings included . On 2/08/2024 at 8:52 AM, Staff M, Registered Nurse, prepared and administered 11 medications including iron gluconate (iron supplement used to treat anemia) 27 miligrams (mg) to Resident 38. Record review showed a physician order for ferrous gluconate 324 mg. On 02/08/2024 at 8:56 AM, Staff M, Registered Nurse, prepared and administered six medications including citalopram (antidepressant) 40 mg at 8:56 AM to Resident 23. Record review showed a physician order for citalopram 40 mg with a specific time for 7:00 AM. On 02/08/2024 at 11:40 AM, Staff B, Director of Nursing Services was notified and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were kept secure and not left at the resident's bedside for 1 of 3 hallways reviewed for medication storage. This failure placed residents at risk for not receiving the full benefits of the medications or potential overuse of the medication. Findings included . Resident 33 was admitted to the facility on [DATE] with diagnoses including major depressive disorder, morbid obesity and neuropathy. The Quarterly Minimum Data Set (MDS), an assessment tool, dated 01/15/2024, showed the resident was cognitively intact. Resident 33's physician order, dated 10/29/2023, showed nystatin powder (topical powder to treat fungal/yeast) 100,000 unit/Grams (GM) to bilateral armpits x 14 days (discontinued on 11/12/2023). On 02/05/2024 at 10:20 AM, Resident 33 was observed resting in bed. A container of nystatin topical powder was observed on Resident 33's bedside table. Resident 33 said Staff I, Nursing Assistant in Training…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure dental services were provided for 1 of 4 Medicaid residents (Residents 12) reviewed for dental services. Failure to follow up on dental referrals and timely assistance with appointment scheduling extended the time residents had to use ill-fitting dentures and/or go without dentures. These failures placed residents at risk for difficulty chewing, oral pain, decreased self-image and diminished quality of life. Findings included . Resident 12 admitted to the facility on [DATE]. Review of the 04/21/2023 admission Minimum Data Set (MDS, an assessment tool), showed the resident was severely cognitively impaired and had no natural teeth. A dental care plan, initiated 04/19/2023, showed the resident had oral/dental health problems related to loose upper and lower dentures. Staff were directed to coordinate arrangements for dental care and transportation as needed/as ordered. A 05/10/2023 progress note documented Resident 12 had a dental appointment on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to ensure appropriate personal protective equipment (PPE) was donned (put on) timely for 1 of 3 sampled residents (Resident 18) observed on enhanced barrier precautions and failed to ensure staff maintained safe and sanitary food service for 1 of 3 hallways. This failure placed residents at risk for facility acquired or healthcare associated infections and related complications. Findings included . Review of the facility policy titled, Enhanced Barrier Precautions, dated 07/2022 showed, Enhanced Barrier Precautions are initiated to reduce transmission of multidrug resistant organisms (MDRO's). Enhanced Barrier Precautions requires use of gown and gloves during high-contact resident care activities that have been demonstrated to result in transfer of MDROs to hand and clothing of healthcare personnel <PPE> Resident 18 was admitted to the facility on [DATE] with diagnoses including Methicillin Resistant Staphylococcus Aureus (an infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-31 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to meet the requirements for implementing a facility-initiated discharge for 1 of 3 residents (Resident 1) reviewed for discharge planning. This failure placed residents at risk for homelessness, unmet care needs, and a diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including a stroke. The Quarterly Minimum Data Set (MDS), an assessment tool, dated 09/23/2023, documented Resident 1 did not have cognitive impairement. The MDS documented Resident 1 required set up assistance with their upper body and showering, moderate assistance with their lower body, and maximum assistance with footwear. The facility document, titled, Nursing Home Transfer or Discharge Notice, dated 09/20/2023, documented Resident 1 was given a notice for discharge due to refusal to pay their bill and the resident does not need [illegible] care. The effective date for discharge was noted as 10/20/2023. On 10/04/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-12 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow the posted menu and/or failed to post an updated menu and notify residents of the change. Failure of the facility to follow written menus and accurately serve planned menu items and/or communicate substitutions to residents, detracted from residents' ability to select an alternative meal if the substitution was not to their liking. This placed residents at risk for dissatisfaction with meals and decreased intake. Findings included . Review of the facility's Menus policy, updated October 2017, documented if any meal served varies from the planned menu, the change is posted for the residents and on the posted menu in the kitchen and/or a substitution log is used solely for recording such changes. A copy of the menu will also be posted in at least two resident areas, low enough and large enough for residents to read. The lunch menu, dated 02/09/2024, showed the meal was Chinese chicken, lo Mein noodles, Chinese buffet style green beans, cubed mango and a fortune cookie, to celebrate the Chinese New Year.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$65,213 in federal fines across 3 penalties.
- $34,356 — penalty dated 2026-01-16
- $8,466 — penalty dated 2025-03-06
- $22,391 — penalty dated 2025-03-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EVERGREEN HEALTHCARE GROUP — 44 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 2.4 | -0.4 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 3 of 5 | 3.0 | ≈ chain avg |
The other 43 homes this chain runs (chain average 2.5★, per CMS)
Showing 40 of 43; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| PACIFIC NORTHWEST SNF OPERATIONS HOLDINGS (WA) LLC | Organization | DIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| SHELTON SNF OPERATIONS, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/02/2025 |
| CH PACIFIC NORTHWEST HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2023 |
| PACIFIC NORTHWEST SNF OPERATIONS HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 08/31/2023 |
| WASHINGTON SNF CONSULTING LLC | Organization | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/02/2025 |
| WITZCORP GLOBAL LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2023 |
| HERZKA, YISROEL | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2023 |
| SPIELMAN, SHIMON | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2023 |
| YENOWITZ, YITZCHOK | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| BAYHON, MARISSA | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 08/31/2023 |
| ODENTHAL, JASON | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| COUVE FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/22/2025 |
| COUVE HEALTHCARE CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/22/2025 |
| PACIFIC NORTHWEST OPCO MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/22/2025 |
| LANOUE, PATRICIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| LEWIN, LYLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
| PANDYA, KAYLESH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2023 |
CMS files one row per role, so the 37 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $145K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505507. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.