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El Jen Skilled Care

5538 W Duncan Dr, Las Vegas, NV 89130 · For profit - Limited Liability company · 144 certified beds · (702) 645-2606 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0565)2 actual-harm citations$52,466 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $52,466 in federal fines (most recent 2026-03-24)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5715 W Alexander Rd · (702) 916-4614 · Call to confirm hours
Pharmacy
5801 W Craig Rd · (725) 251-2253 · Call to confirm hours
Grocery
5831 W Craig Rd · (702) 570-2070 · Call to confirm hours
Park
Patriot Park, 4050 Thom Blvd · (702) 229-6718 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.9%12.6%15.4%typical
Long-stay residents who lose too much weight14.8%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%1.6%0.9%better
Long-stay residents with a urinary tract infection1.5%1.9%2.0%better
Long-stay residents with depressive symptoms0.5%5.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.9%2.0%3.3%better
Long-stay residents whose ability to walk worsened10.7%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication40.1%22.2%18.9%worse
Long-stay residents given the seasonal flu vaccine81.0%89.6%95.3%worse
Long-stay residents with pressure ulcers3.1%5.4%4.7%better
Long-stay residents with worsening bladder/bowel control20.6%15.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table30.9%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.2%1.8%1.4%worse
Short-stay residents given the seasonal flu vaccine70.5%80.7%79.4%worse
Short-stay residents rehospitalized after admission28.3%23.2%22.6%worse
Short-stay residents with an outpatient ER visit8.6%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days2.381.851.67worse
Long-stay outpatient ER visits per 1,000 resident days1.341.451.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

32.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 84 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

32.0%U.S. median 51.5%
Got home and stayed home
13.6%U.S. median 10.7%
Went back to hospital
45.3%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 45.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF32.0%CMS range 22.0–43.351.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.6%CMS range 9.7–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge34.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.1%CMS range 4.2–12.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
0.59
LPN hours/ resident / day
1.83
Aide hours/ resident / day
3.01
Total nurse hours/ resident / day
0.44
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 144 beds and averages 137.4 residents a day — about 95% occupied, or roughly 7 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.83 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.75 hrs/resident/day on weekends vs 3.12 on weekdays — 12% thinner on weekends. RN hours go from 0.64 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-08-01)
16
at the previous standard inspection (2023-08-31)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 12 most serious are shown; the remaining 40 are one tap away and print in full.

  • Actual harm · G2026-03-24 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure:1) a resident was readmitted to the facility following hospitalization for 1 of 8 sampled residents (R1), and2) written criteria addressing residents hospitalized under a legal hold (L2K) was formulated and implemented. The deficient practice resulted in R1, who required medication management, assistance with activities of daily living, and nursing supervision, being left without housing, care, and access to prescribed medications, placing the resident at risk for serious harm, including deterioration in condition, hospitalization, or death.The deficient practice had the potential to affect other residents in the facility who required similar services if the practice continued.Findings include:Resident 1 (R1) was admitted on [DATE], with diagnoses including diabetes mellitus, long-term insulin use, chronic ulcer of right lower leg, cellulitis, infective myositis, muscle weakness, difficulty in walking, reduced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review the facility failed to ensure 1) staff re-assessed the smoking status and updated the care plan after a significant change of condition was completed regarding a decline in cognition and accurately assess the tobacco use section of the Minimum Data Set (MDS); 2) complete a safe smoking assessment and update the plan of care for a resident was found smoking inside room; and 3) ensure a resident lighter and cigarettes were secured for 1 of 38 sampled residents (Resident 1). The deficient practice resulted in a resident smoking in the room causing a fire, and hospitalization for burns and smoke inhalation.Findings include:Resident 1 (R1) was admitted on [DATE] and discharged on 12/10/2025 with diagnoses including hypertensive heart and chronic kidney disease with heart failure, chronic obstructive pulmonary disease, and emphysema.1. A Care Plan dated 10/17/2025 documented R1 was admitted as a cigarette smoker and may be at risk for injury and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review the facility failed to ensure a comprehensive care plan was completed for 1 of 6 sampled residents (Resident 1). The deficient practice had the potential for a resident not to have a person-centered intervention to assist with health care needs.Findings include:Resident 1 (R1) was admitted on [DATE], with diagnoses including schizophrenia and bipolar disorder. An Initial Psychiatric Evaluation dated 04/30/2026, documented the resident has not exhibited any physical or verbal aggressive behaviors but does exhibit inappropriate behaviors needing redirection, per staff: Resident was sarcastic in nature. A Behavior/Psych Change of Condition dated 05/06/2026 documented, R1 exhibited inappropriate behaviors, including making sexual comments toward a nurse, including asking the nurse to sit on their lap. The note included redirecting the resident remaining calm and boundaries reinforced. R1 also grabbed this nurse's hair clip and clipped hair clip to hairy nipple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • Potential for harm · D2026-05-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure common side effects monitoring for psychotropic medications were initiated for 1 of 6 sampled residents (Resident 1). The deficient practice had the potential for a resident not to be monitored for serious adverse reactions of medication preventing the prompt implementation of interventions.Findings include:Resident 1 (R1) was admitted on [DATE], with diagnoses including schizophrenia and bipolar disorder. A physician order dated 04/16/2026, documented Quetiapine Fumarate (Seroquel) 200 milligrams (mg)two times a day for schizophrenia. The prescription was flagged with a black box warning (warnings are mandated only when clinical data shows a drug carries a significant risk of severe adverse events). The medication Seroquel (quetiapine) carried a warning (the most serious safety alerts): an increased risk of death in elderly patients with dementia-related psychosis and a higher risk of suicidal thoughts and behaviors in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · No revisit needed
  • Potential for harm · F2025-12-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure the fire alarm system, portable fire extinguishers and fire safety plan were maintained in accordance with the following National Fire Protection Association (NFPA) standards:NFPA 72 National Fire Alarm and Signaling Code, the 10 Standard for Portable Fire Extinguishers, and the 101 Life Safety Code. The deficient practice affected 36 residents in one of six smoke compartments. The facility was licensed for 144 nursing beds with a census of 137 the day of survey. Findings include: 1) On 12/11/2025, during a tour of the facility, the main fire alarm panel displayed a system trouble alarm. The panel display indicated MISSING DUCT DECTECTOR H20 HEATER ROOM. The fire alarm panel displayed an incorrect date of 03/03/2011 @ 1547 hrs.During an interview, the Maintenance Director (MD) indicated the facility was aware of the trouble alarm and had contacted the vendor to schedule future repairs. In addition, the MD indicated the facility recently suffered a power outage and the fire alarm panel had a hard reset…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure staff requested permission from a resident prior to removing the battery of the motorized wheelchair for 1 of 37 sampled residents (Resident (R) 31). The deficient practice had the potential for inhibiting a resident from utilizing a motorized wheelchair for independent movement in the facility. Findings include:Resident 31 (R31) was admitted on [DATE], with diagnoses including multiple sclerosis, generalized anxiety disorder, and pain.The Progress Notes dated 07/15/2025, documented R31 was notified the resident would be transferring to a manual wheelchair from the resident's electric (motorized) wheelchair due to running over another resident's foot on accident.On 07/29/2025 at 10:10 AM, R31 was sitting in a motorized wheelchair by the nurse's station. R31 revealed previously using a manual wheelchair for seven to ten days. R31 indicated the facility returned the resident's motorized wheelchair after R31 talked to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review the facility failed to ensure informed consent was obtained prior to administration of psychotropic medications for 1 of 37 sampled residents (Resident 8). The deficient practice potentially deprived residents of the right to be informed of the medications' risks, benefits and potential side effects.Findings include: Resident 8 (R8) was admitted on [DATE] with diagnoses including type 2 diabetes mellitus, schizoaffective disorder bipolar type, major depressive disorder, and anxiety disorder. A Physician Order dated 07/17/2025 documented Seroquel Oral Tablet 50 milligrams (mg), give one tablet by mouth one time a day for paranoia, agitation, and irritability related to schizoaffective disorder, bipolar type.R8's medical record lacked documented evidence an informed consent was obtained prior to the first administration of Seroquel on 07/17/2025. On 08/01/2025 at 3:20 PM, a Registered Nurse (RN) explained psychotropic medications required an informed consent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure an advance directive and/or public guardianship was initiated and obtained for 1 of 37 sampled residents (Resident (R)12). The deficient practice had the potential for the resident, who was evaluated as not having the capacity to manage medical and financial decisions, to have a proper representation in health care decision-making.Findings include:Resident 12 (R12) was admitted on [DATE], with diagnoses including dementia, schizophrenia, major depressive disorder, and history of traumatic brain injury.The Clinical admission notes dated 11/05/2024, documented the following:- R12's Family / support person was not in attendance.- Living situation prior to admission: R12 lived alone.- Mental Status: R12 was disoriented, disorganized in thinking, and oriented to person.R12's History and Physical dated 11/05/2024, documented the physician's assessment of the resident included altered mental status and schizophrenia.The medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure residents were kept safe from physical abuse for 4 of 37 sampled residents (Resident (R) 3, 53, 113, and 151). The deficient practice had the potential for the residents to experience emotional and physical harm.Findings include:1) Resident 3 (R3) was admitted on [DATE] with diagnoses including metabolic encephalopathy, dementia with behavioral disturbance, and delusional disorders. Resident 113 (R113) was admitted on [DATE] and discharged on 7/27/2025 with diagnoses including Parkinsonism, major depressive disorder, and dementia with mood disturbance.A facility reported incident (FRI) dated 06/25/2025 documented the following:-On 06/21/2025 at approximately 11:30 AM, R113 became agitated by noise made by R3 and threw a book at R3, resulting in a minor laceration to R3's forehead and redness in the right eye.-R3 and R113 were immediately separated and R113 was placed on one-to-one supervision.-Conclusion: The incident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and document review, the facility failed to ensure a resident with moderate cognitive impairment was adequately supervised and was not able to elope from the facility for 1 of 37 sampled residents (Resident 113). The deficient practice had the potential for physical and psychosocial harm to a resident. Findings include:Resident 113 (R113) was admitted on [DATE] and discharged on 7/27/2025 with diagnoses including Parkinsonism, major depressive disorder, and dementia with mood disturbance.The Quarterly Minimum Data Set (MDS) dated [DATE] documented a brief interview for mental status (BIMS) assessment score of nine indicating R113 had moderate cognitive impairment. The Annual MDS dated [DATE] documented a BIMS assessment score of three indicating R113 had severe cognitive impairment. A facility reported incident (FRI) dated 05/31/2025 documented the following:On 05/27/2025 at 9:00 AM, the Administrator was notified that R113 eloped from the facility this morning and was found at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-08-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and document review, the facility failed to ensure education regarding the risks and benefits of the pneumococcal, influenza, and covid-19 vaccines, and failed to ensure administration or obtain documented declinations for 2 of 5 residents sampled for infection control (Residents 95 and 155). The deficient practice compromised the facility infection prevention and control program and placed residents at increased risk for vaccine-preventable disease outbreaks, including respiratory illnesses with serious health consequences in vulnerable populations.Findings include:1) Resident 95 (R95) was admitted on [DATE] with diagnoses including infection of amputation stump, left lower extremity and cellulitis of the left limb.On 08/01/2025 in the afternoon, R95 could not recall being offered any immunizations or if staff explained the risk and benefits.2) Resident 155 (R155) was admitted on [DATE] with diagnoses including depression and chronic systolic heart failure.On 08/01/2025 in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a resident was kept safe from physical abuse for 1 of 12 sampled residents (Resident 10). The deficient practice had the potential for the resident to experience emotional and physical harm. Findings include: Resident 10 (R10) R10 was admitted on [DATE] with diagnoses including acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, and diabetes mellitus type 2. The facility reported incident (FRI) dated 12/23/2024 documented the following: -On 12/19/2024 at approximately 1:15 PM, R10 was in bed being cared for by two Certified Nurse Assistants (CNA), Employee 9 and 10 (E9 and E10). - Per E10 an exchange of inappropriate and abusive language occurred between E9 and R10. This verbal altercation escalated, leading to E9 striking R10 in the rib area with a closed fist. -Conclusion: The allegation of physical abuse by E9 against R10 was substantiated. The police department was contacted and responded to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
Show the remaining 40 citations
  • Potential for harm · Dcited before2024-12-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and document review, the facility failed to ensure an alleged incident of verbal abuse was reported to the State Agency (SA) within the required timeframes for 1 of 12 sampled residents (Resident #11). The deficient practice had the potential to place residents at risk for incidents of verbal abuse to not be adequately protected. Findings include: Resident #11 (R11) was admitted to the facility 03/09/2023 with a diagnosis including parkinsonism, dysphagia, cognitive communication deficit, and depression. A Behavior Note dated 10/10/2024, documented R11 was standing in the hallway with a butter knife in their sleeve threatening to harm another resident. A Facility Reported Incident (FRI) was submitted to the SA on 10/15/2024, documenting the resident's alleged verbal abuse on 10/10/2024. On 12/18/2024 at 3:46 PM, the Administrator/Abuse Coordinator verbalized abuse without serious bodily harm should be reported to the SA within 24 hours of the incident. The Abuse Coordinator confirmed the FRI was not reported to the SA within the required timeframes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure physician's orders for the application of heel protectors were followed for 1 of 12 sampled residents (Resident 5). The deficient practice had the potential to lead to the development of skin breakdown. Findings include: Resident 5 (R5) was admitted on [DATE], with diagnoses including [NAME] syndrome and peripheral vascular disease. Physician's orders dated 09/02/2023 documented: -Bilateral heel protectors on at all times when in bed every shift for pressure relief and skin prophylaxis. The wound care progress note dated 11/12/2024, documented R5 was treated for a chronic non-healing arterial ulceration of the left anterior fifth toe. This was a 30 day follow up for a previously healed wound. Wound remains healed. Please continue using preventive measures which can include turning and repositioning, offloading, and nutritional supplementation. On 12/18/2024 at 11:15 AM, R5 was noted to be lying on their back, on an air mattress in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and document review the facility failed to ensure abuse policies and procedures were implemented for 1 of 5 sampled residents. The deficient practice had the potential to put residents at risk of negative physical or psychosocial outcomes. Findings include: Resident 3 (R3) R3 was admitted on [DATE] and readmitted on [DATE] with diagnoses including anxiety, mood disorder, and unspecified psychosis. A facility report indicated a Certified Nursing Assistant (CNA1) was walking past room of R3 where another Certified Nursing Assistant (CNA2) was providing care to the resident. CNA1 reported hearing a noise which sounded like a hand slapping against skin or body part. The facility investigation documented CNA1 walked past room and had concern CNA2 was being physically abusive to R3, however did not intervene to stop the alleged abuse. CNA1 walked past the resident's room and directly to the charge nurse to report suspected abuse. The witness statements from CNA1 confirmed CNA1 did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record reviews, and document reviews, the facility failed to ensure an incident in which an elderly resident with dementia and Alzheimer's disease was forced to take medications was promptly reported to the abuse coordinator and the agency within the mandated timeframes for 1 of 5 sampled residents (Resident 5). This deficient practice had the potential to lead to unaddressed abuse and compromise the resident's health and well-being. Findings include: Resident 5 (R5) R5 was admitted on [DATE], with diagnoses including Alzheimer's disease and dementia. The Minimum Data Set, dated [DATE], documented a brief interview of mental status score of 99, which indicated the interview had not been completed due to impairment of R5's cognitive status. A Care Plan dated 09/22/2022, documented R5 had episodes of resistance to care during the medication pass. The interventions included re-approaching R5 calmly, redirecting behavior, and re-offering medication. The facility report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-18 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to follow its abuse protocol, specifically, staff members who witnessed, or were aware of a resident-to-resident altercation did not report the allegation of physical abuse to the Abuse Coordinator or designee for 2 of 2 sampled residents (Residents 1 and 2). The deficient practice placed the residents of concern and other residents at risk for abuse and maltreatment. Findings include: Resident 1 (R1) R1 was admitted on [DATE], with diagnoses including schizoaffective disorder bipolar type and encephalopathy. Resident 2 (R2) R2 was admitted on [DATE], with diagnoses including Alzheimer's disease of late onset and age-related physical debility. A behavior note dated 11/22/2023, revealed R2 attempted to wrap a blanket around roommate's neck trying to choke R1 and then tried to put a heel-floater boot on R1's face trying to choke R1. Staff intervened and separated the residents. A new order for room changes by psychiatry provider also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-31 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure the views and recommendations of the resident group were acted upon, and the response and rationale communicated back to the resident group. The failed practice had the potential to affect the quality of life and health status of some residents. Findings: The policy and procedure titled Resident Council, Revised February 2021, indicated the purpose of the resident council was to provide a forum for residents to have input on the operation of the facility, including discussions of concerns and suggestions for improvement. The policy indicated the Resident Council Response Form was utilized to track issues and their resolutions. The facility department which was related to any specific issues was responsible for addressing the item(s) of concern. Resident council meeting minutes documented the following: On 02/22/2023, 16 residents and five staff had attended a resident council meeting. New Business notes indicated issues of Breakfast, chicken and pork terrible tasting. Want to discuss menu changes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to safely secure hazardous items and medications. The deficient practice had the potential to increase concerns about resident safety within the facility and potential harm. Findings include: On 08/30/2023 at 12:10 PM, outside of resident room W04 was an unattended maintenance tool cart with items to include chemicals (professional sprayer in a spray bottle), screws, a hammer, wrenches, screw drivers, caulking material, and a 4.5 gallon of joint compound. On 08/30/2023 at 12:12 PM, a Certified Nursing Assistant (CNA) verified the maintenance tool cart was unattended and indicated the unattended maintenance tool cart was not safe and posed a hazard for residents. Shortly after, a Plant and Maintenance staff member exited resident room W04. The Plant and Maintenance staff member indicated the maintenance tool cart should not be left unattended as someone could have gotten items from the cart. On 08/30/2023 at 12:40 PM, a second Plant and Maintenance staff member verbalized a maintenance tool cart should not be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to 1) knock on resident room doors for 2 of 28 sampled residents (Resident 55 and 109), 2) ensure staff were not standing during feeding assistance for 1 unsampled resident (Resident 69) and 3) appropriately transport a resident from the shower room for 1 of 28 sampled residents (Resident 2). The deficient practices had the potential to compromise dignity, impact the residents' sense of well-being and feelings of self-worth and self-esteem. Findings include: Resident 55 (R55) R55 was admitted on [DATE] with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left dominant side. Resident 109 (R109) R109 was admitted on [DATE] with diagnoses including abdominal aortic aneurysm, unspecified sequelae of cerebral infraction, and polyneuropathy. On 08/30/2023 at 9:32 AM a Certified Nursing Assistant (CNA1) entered room N03 without knocking or announcing self. On 08/30/2023 at 10:09 AM, a Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a resident was assessed for self-administration of medication for 1 of 28 sampled residents (Resident 114). The deficient practice had the potential to lead to medication errors impacting the well-being of the resident. Findings include: Resident 114 (R114) R114 was admitted on [DATE] with diagnoses including age-related physical debility, acquired absence of other specified parts of digestive tract and perforation of intestine. The Brief Interview of Mental Status dated 08/29/2023, documented a score of 14/15, which meant R114's cognitive status was intact. On 08/29/2023 at 11:31 AM, a medication cup filled with an orange liquid was observed on R114's bed side tray table. R114 indicated the orange liquid was medication to assist in gaining weight, a nurse left the medication with R114 to self-administer prior to eating lunch, and R114 was waiting to receive their lunch tray. R114 specified only one nurse who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure residents were notified through postings in prominent locations throughout the facility, of the right to file a grievance with, and contact information for the pertinent state agency. The deficient practice had the potential to result in a resident having an unresolved grievance. The facility policy and procedure titled Grievance/Complaint Reporting, dated 06/01/2023, indicated the facility would provide the name, address and telephone number of state advocacy groups and information on how to file a grievance. On 08/30/23 at 2:31 PM, five out of five residents in a group interview stated they did not know they could file a grievance with the state agency. On 08/31/23 at 1:29 PM a facility tour with the Administrator revealed the facility lacked any posting visible to residents bearing the name and contact information for the pertinent state agency. The Administrator verbalized such information should be posted prominently in various areas of the facility.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and document review, the facility failed to ensure a physician order was obtained or transcribed, and consent for the resident's transitioning to a secured unit was granted for 1 of 28 sampled residents (Resident 104). This deficient practice could potentially have led to resident's frustration, isolation, depression, emotional distress, a reduced quality of life, and a decline in their overall well-being. Findings include: Resident 104 (R104) R104 was admitted on [DATE], with diagnoses including epilepsy, lack of coordination and unsteadiness on feet, and major depressive disorder. The Brief Interview of Mental Status dated 07/10/2023, documented a score of 15/15, which indicated R104's cognitive status was intact. The Nursing Evaluation dated 05/01/2021, documented R104 was not at risk for elopement or wandering. R104's Minimum Data Set (MDS) revealed functional status with transfer, walk in room locomotion on and off unit, eating, and personal hygiene required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a baseline care plan was initiated for a resident who was admitted with an indwelling catheter for 1 of 28 sampled residents (Resident 132). The deficient practice placed the resident at risk for receiving inappropriate catheter care. Findings include: R132 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis with cerebral infarction and urinary retention. On 08/29/2023 at 11:39 AM, R132 laid awake in a low bed. The resident was uncovered which revealed an incontinent brief, an indwelling catheter tubing stabilized on left upper thigh and a covered urinary bag hanging on left side of the bed. A Nursing admission/readmission evaluation dated 07/17/2023, revealed R132 was admitted with an indwelling catheter 20 French (Fr -diameter size) and 30 cubic centimeters (cc) bulb for urinary retention. A physician's order dated 07/17/2023, documented indwelling Foley catheter 20 Fr 30 cc balloon to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a compression stocking was applied to treat edema as ordered for 1 of 28 sampled residents (Resident 104). This deficient practice placed the resident at risk of exacerbation of the resident's condition and could have compromised their overall health management. Findings include: Resident 104 (R104) R104 was admitted on [DATE], with diagnoses including pain and hypertension. The Brief Interview of Mental Status dated 07/10/2023, documented a score of 15/15, which indicated R104's cognitive status was intact. The admission Nursing assessment dated [DATE], documented R104 had edema of bilateral lower extremities (BLE). The Physician Progress Notes (undated), documented the assessment and plan, indicating BLE chronic edema elevation at bedtime and compression stockings were available. A Physician order dated 03/23/2023, documented the placement of compression hose stockings on BLE in the morning and off at bedtime for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure appropriate indwelling catheter care was provided and physician's orders were followed for 2 of 28 sampled residents (Resident 132 and 116). The deficient practice potentially resulted in a urinary tract infection (UTI) for Resident 132 and placed Resident 116 at risk for urethral trauma. Findings include: Resident 132 (R132) R132 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis with cerebral infarction and urinary retention. On 08/29/2023 at 11:39 AM, R132 laid awake in a low bed. The resident was wearing an incontinent brief, an indwelling catheter tubing was stabilized on left upper thigh and a covered urinary bag hung on left side of the bed. A Nursing admission/readmission evaluation dated 07/17/2023, revealed R132 was admitted with an indwelling catheter 20 French (Fr diameter size) and 30 cubic centimeters (cc) bulb for urinary retention. A physician's order dated 07/17/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a resident's midline intravenous dressing change was performed in accordance with facility policy and physician's orders for 1 of 28 sampled residents (Resident 130). The deficient practice placed the resident at risk for phlebitis (site infection). Findings include: Resident 130 (R130) R130 was admitted on [DATE], with diagnoses including end-stage renal disease and osteomyelitis of the foot. On 08/29/2023 at 10:37 AM, R130 was seated on the left side of the bed, an intravenous (IV) access with purple port was observed on R130's left upper arm. The IV access was covered in transparent dressing with a soiled gauze pad underneath. The IV dressing was dated 08/28/2023 and was coming loose on all ends, a strip of plastic tape reinforced the right side of the dressing. R130 pointed to an IV pole on the left side of the bed and indicated receiving IV antibiotics for a foot infection. According to R130, the IV dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the Oxygen (O2) order was followed for 1 of 28 sampled residents (Resident 91). This deficient practice could lead to serious health complications, incorrect dosages, or adverse reactions. Findings include: Resident 91 (R91) R91 was admitted on [DATE] and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD) with exacerbation, dependence on supplemental Oxygen and obstructive sleep apnea. The Brief Interview of Mental Status dated 07/12/2023, documented a score of 15/15, which indicated R91's cognitive status was intact. The Minimum Data Sheet dated 07/12/2023, documented R91 was on Oxygen therapy. A Care Plan dated 04/28/2023, documented R91 had altered respiratory status due to COPD and smoking. The interventions included administering the medication and treatment as ordered. A physician order dated 07/18/2023, documented the administration of O2 inhalation at 2 liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a pain medication was not administered late for 1 of 28 sampled residents (Resident 101). This deficient practice placed the resident at risk for inadequate pain relief, potential discomfort and compromised quality of life. Resident 101 (R101) R101 was admitted on [DATE] with diagnoses including muscle spasm and fibromyalgia. The Brief Interview of Mental Status dated 06/13/2023, documented a score of 15/15, which meant R101's cognitive status was intact. On 08/29/2023 at 8:58 AM, R101 indicated they endured pain due to having fibromyalgia and their scheduled muscle relaxer medication was sometimes administered late which made them feel frustrated. R101's medical record revealed a physician had an order on dated 03/13/2023 for Tizanidine HCL tablet, four milligrams (mg); give one tablet by mouth three times a day related to other muscle spasm. The August 2023 Medication Administration Record (MAR) revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure 1) dialysis communication records were completed for 1 of 28 sampled residents (Resident 130) and 2) an agreement was obtained with the dialysis provider for 1 of 28 sampled residents (Resident 130) and one unsampled resident (Resident 343). The deficient practice potentially placed the residents at risk for improper coordination of care between the facility and the dialysis provider. Findings include: Resident 130 (R130) R130 was admitted on [DATE], with diagnoses including end-stage renal disease (ESRD), diabetes mellitus and osteomyelitis of the foot. On 08/29/2023 at 10:37 AM, R130 pulled down shirt which revealed a right central venous catheter (CVC) dressed in white gauze. R130 explained the CVC was used for dialysis (renal replacement therapy). A physician's order dated 07/17/2023, revealed R130 was scheduled to receive dialysis at a dialysis clinic on Tuesdays, Thursdays, and Saturdays with a prescribed run…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a sufficient supply of a prescribed medication for 1 of 28 sampled residents (Resident 124). The deficient practice resulted in an omitted dose and placed the resident at risk for hypertension. Findings include: Resident 124 (R124) R124 was admitted on [DATE], with diagnoses including essential hypertension. On 08/30/2023 at 9:10 AM, a Licensed Practical Nurse (LPN) was observed preparing and administering R124's routine morning medications. A physician's order dated 08/18/2023, documented to give Amlodipine Besylate 10 milligrams (mg) one tablet by mouth once daily for hypertension. Hold for systolic blood pressure (BP) less than 110 millimeters of Mercury (mmHg). On 08/30/2023 at 9:13 AM, the LPN indicated R124's anti-hypertensive medication Amlodipine was scheduled to be administered and the resident met the criteria with a recorded BP of 120/99 mmHg. The LPN held the empty medication blister pack of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review the facility failed to ensure it was free from a medication error rate of five percent (%) or greater for three unsampled residents (Residents 32, 3 and 124). The deficient practice placed residents at risk for medication errors. Findings include: On 08/30/2023 in the morning, a Medication Administration Pass observation was performed with 28 opportunities observed and revealed three errors. The medication error rate was 10.71 %. Resident 32 (R32) R32 was admitted on [DATE], with diagnoses including heart failure and epilepsy. On 08/30/2023 at 8:43 AM, a Licensed Practical Nurse (LPN) prepared and administered the following medications to R32: - Ferrous Sulfate 325 milligrams (mg) one tablet - Folic acid 400 micrograms (mcg) one tablet - Gabapentin 100 mg one tablet - Apixaban 5 mg one tablet - Levetiracetam 500 mg one tablet - Divalproex 250 mg extended release three tablets - Cephalexin 500 mg one tablet - Metoprolol succinate 250 mg extended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure food was palatable, attractive, and served at an appetizing temperature when hot cereal was prepared and served with a solid consistency rather than the customary semi-liquid consistency; and not served at an appetizing temperature (too cold), for one sampled resident (Resident 89) and two unsampled residents. The deficient practice had the potential to decrease the amount of nutrients consumed by residents, and also the resident's perception of their quality of life. Findings: On 08/31/2023 at 8:10 AM, Resident 89 (R89) was alert and answered questions appropriately. R89 verbalized having been served cream of wheat in the form of one large cold lump in the bowl. R89 reported having to ask staff for assistance in breaking up the lump so it could be consumed. On 08/29/2023, in the morning, one unsampled resident complained of being served hard (congealed) cream of wheat with today's breakfast. On 8/31/2023 at 8:00 AM, one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-21 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure expired medications were removed from the active medications and discarded for 4 of 4 medication rooms. Findings include: On 06/16/2022 at 10:10 AM, an inspection was conducted in four medication rooms accompanied by the nurse supervisor. The medication refrigerator in each medication room was locked and temperatures were monitored. Expired medications were found inside the refrigerator together with the active medications in the following units: 1) Rehab Medication Room -Aplisol injection, expiry date 05/23/2022 -Hemorrhroidal Prep, expiry date 08/2021 -Acephen suppositories 650 mg, 12 suppositories, expiry date 08/2021 -Influenza vaccine, expiry date 09/2019 -Prochlorperazine 25 milligram suppositories, expiry date 01/13/2021 2) Retirement Medication Room -Magnesium Citrate Laxative, date opened 09/12/2021, expiry date 03/2022 -Pneumonia vaccine, 2 vials, expiry date 05/2021 -Insulin Lispro Injection 1 vial (10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure 1) expired items were discarded, 2) opened food items were labeled and dated, 3) cleanliness of the kitchen, 4) Ice build-up in the freezers, 5) kitchen logs were completed, 6) dishwasher was at correct temperature, 7) food items were covered during meal delivery, and 8) food temperatures were taken prior to meal service. Findings include: On 06/14/2022 at 8:21 AM, during the initial kitchen tour of the kitchen revealed the following: 1) Expired items: Dry Storage: -Cream of Wheat packets with expired date of 09/22/2021 -Stevia sugar packets with expired date of 04/26/2021 2) Opened items unlabeled and undated included: Reach-in refrigerator next to juice station: -Three containers of soup base Storage Shelf above toaster: -Container of seasoned salt 3) Cleanliness: -Freezer 1, Freezer 2, and Freezer 3 had food particles and food pieces on the bottom of shelf -Shelf under the steam table had dried up food debris 4) Ice build-up in the freezers -Freezer 2 pipe near the top shelf was covered in ice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a resident's dignity and privacy by not covering a urinary catheter drainage bag for 1 of 33 sampled residents (Resident 116). Findings include: Resident 116 (R116) was admitted on [DATE], with diagnoses including kidney failure and morbid obesity. On 06/14/2022 at 10:35 AM, R116 was in bed, asleep. R116's urinary bag was hanging at the bedside, uncovered and visible from the door entrance of R116's room. The urinary catheter bag was transparent with 300 milliliters of amber-colored urine. On 06/14/2022 in the afternoon, R116 was lying in bed alert and verbally oriented. R116 indicated bed confinement and dependence on activities of daily living. R116 was admitted three weeks ago with a Foley catheter. R116 was not aware the urinary bag was uncovered and visible by the entrance door. R116 indicated embarrassment regarding uncovered urine bag that others might see. A Care Plan dated 06/14/2022, documented the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review the facility failed to 1) report a resident's COVID positive status, 2) room change and 3) change in condition to the family for 1 of 33 sampled residents (Resident 275). Findings include: Resident 275 (R275) was admitted on [DATE], with diagnoses including cerebral atrophy and psychosis. 1) R275's medical record documented a positive COVID - 19 test result dated 01/20/2022. The progress notes had no notes from nursing and physicians as to why the resident was tested for COVID. 2) R275's medical record documented a room change from S10 to 307 on 01/22/2022. The progress notes had no notes from nursing as to why the resident was transferred to another room. 3) R275's progress notes dated 01/27/2022, revealed the Nurse Practitioner (NP) documented nurses had reported a decrease in R275's food & fluid intake. The NP ordered the resident to be started on intravenous fluids (IVF) until diet improved. Blood work in the morning, nutrition supplement and dietitian…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and document review, the facility failed to ensure employees contracted through an internet-based app that links healthcare workers with available shifts in healthcare facilities were screened for criminal background and job references and received abuse and neglect training prior being allowed to work alone with residents for 5 of 12 reviewed personnel files (Employee 8, 9, 10, 11 and 12). Findings include: On 06/17/2022 in the afternoon, employee's files were reviewed. Employee 8 (E8) E8's personnel records revealed the employee was contracted to perform duties as a Certified Nursing Assistant (CNA) through an internet-based app that linked healthcare workers with available shifts in healthcare facilities. The record documented the employee worked at the facility on 02/09/2022, 02/10/2022, 02/11/2022, 02/12/2022, 02/14/2022, 02/15/2022, 02/17/2022, 02/19/2022, 02/20/2022, 02/21/2022, 02/22/2022, 02/23/2022, 04/04/2022, and 04/05/2022. E8's personnel record lacked documented a completed background check was performed and previous employment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to develop a person-centered comprehensive care plan for a nutritional concern for 2 of 33 sampled residents (Resident 59 and Resident 106). Findings include: Resident 59 (R59) was admitted on [DATE] and readmitted on [DATE], with diagnoses including injury of nerve root of cervical spine, contracture of right elbow, stage 4 pressure ulcer of right buttock, unstageable pressure ulcer of left heel, and chronic pain. A Nutritional Comprehensive assessment dated [DATE], documented R59 had a stage 4 pressure ulcer to the right buttock. The nutritional diagnoses revealed R59's increased nutrient needs related to metabolic demand for increased nutrients as evidenced by stage 4 sacral pressure ulcer. R59's nutritional intervention was to start Arginaid one packet twice a day for wound healing. A Nutritional Care Plan revised 05/18/2022, documented R59 had a nutritional problem or potential nutritional problem related to diet restrictions for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a shower or bed bath was provided as scheduled for 2 of 33 sampled residents (Resident 422 and Resident 428). Findings include: 1) Resident 422 (R422) was admitted on [DATE], with diagnoses including type 2 diabetes and end stage renal disease. On 06/14/2022 at 11:37 AM, R422 was in bed watching television. R422's hair was unkempt, messy, and had an unshaven face. R422 indicated nobody had offered or helped the resident shave and had not showered since arriving at the facility over a week ago. R422 indicated they would like their beard shaved, showered, and to feel clean when going out the dialysis clinic. The Nursing Admission/readmission Evaluation dated 06/07/2022, documented R422 required total dependence for bath or shower. The 5-Day Minimum Data Set (MDS) dated [DATE], documented the Brief Interview for Mental Status (BIMS) score of 15/15 which meant the cognitive status was intact. R422 required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the intravenous (IV) antibiotic medication to treat a leg infection was administered as ordered for 1 of 33 sampled residents (Resident 116). Findings include: R116 (R116) was admitted on [DATE], with diagnoses including kidney failure, diabetes mellitus, and leg infection. On 06/14/2022 at 10:25 AM, R116 was in bed asleep. Ceftriaxone was given through an IV in the right upper arm. On 06/15/2022 at 1:55 PM, R116 indicated the Ceftriaxone should be administered daily but was inconsistently given. R116 expressed requests were made, but the staff did not regularly give the IV antibiotic for unexplained reasons. R116 had spoken to the nursing supervisor and the issue was reported. The Brief Interview of Mental Status dated 06/04/2022, documented the score of 15/15, which indicated R116's cognitive status was intact. A physician order dated 06/10/2022, documented Ceftriaxone Sodium Solution 2 gram (gm) IV to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure heel protection devices were applied to prevent pressure ulcer for 1 of 33 sampled residents (Resident 172). Findings included: Resident 172 (R172) was admitted on [DATE], with diagnoses including down syndrome, morbid obesity. A Braden Scale dated 03/15/2022, documented the resident had moderate risk for pressure ulcer development. A Nursing Progress Note dated 03/24/2022, documented on assessment R172 was found having an unstageable pressure ulcer to right lateral ankle. The progress note indicated the attending physician was called and ordered wound consult with the wound care physician and wound care team, and the treatment for the pressure ulcer including to cleanse the injury with normal saline solution, pat dry, apply Iodosorb ointment, cover with dry dressing, change every Tue, Thu, Sat and as needed for soiled and dislodgement until 04/21/2022. A Wound Care Physician assessment dated [DATE], revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to provide restorative services for 1 of 33 sampled residents (Resident 93). Findings include: Resident 93 (R93) was admitted on [DATE], and readmitted on [DATE], with diagnoses including monoplegia of lower limb following cerebral infarction, and chronic obstructive pulmonary disease. On 06/15/2022 at 8:31 AM, R93 indicated their left leg was paralyzed and was not receiving therapy or restorative services to get stronger. R93 indicated it had been a few weeks since receiving restorative services and did not receive therapy or restorative services since returning to the facility. R93 would like to get stronger working with therapy or restorative services. The 5-Day Minimum Data Set (MDS) dated [DATE], documented R93's Brief Interview for Mental Status (BIMS) score of 15/15 which meant the cognitive status was intact. The Nursing Admission/readmission Evaluation dated 05/13/2022, documented R93 had permanent physical impairment due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a power cord was safely plugged-in to prevent a tripping hazard for 1 of 33 sampled residents (Resident 10). Findings include: Resident 10 (R10) was admitted on [DATE], with diagnoses including psychosis, lack of coordination, absence of left leg below the knee, and history of falling. On 06/14/2022 at 1:30 PM, the Oxygen (O2) concentrator was running and plugged into a power cord, and the power cord was plugged into an electrical outlet across R10's room. On 06/15/22 in the morning, R10 and staff members were observed going in and out of the room. A power cord was plugged across R10's room. R10 was able to transfer independently from bed to a wheelchair. On 06/15/2022 at 2:30 PM, R10 was in bed. A Certified Nursing Assistant (CNA) confirmed the power cord was plugged right across R10's room entrance. The CNA indicated the power cord was a tripping hazard. On 06/15/2022 at 2:35 PM, the nurse supervisor indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a resident was appropriately assessed for the use of a Foley catheter, a physician order was obtained, and urine output was monitored for 1 of 33 sampled residents (Resident 116). Findings include: Resident 116 (R116) was admitted on [DATE], with diagnoses including kidney failure, morbid obesity, anemia, and diabetes mellitus. On 06/14/2022 at 10:35 AM, R116's urine drainage bag was hanging next to the bed, uncovered, and could be seen from the doorway of the room. 06/14/22 in the afternoon, R116 was in bed. The Foley bag was beside the bed, draining 250 ml of amber-colored urine. R116 was in bed, alert and verbally oriented. R116 indicated bed confinement and dependence on activities of daily living. R116 was admitted three weeks ago with a Foley catheter. R116 indicated the Foley was inserted in the hospital but was previously able to control bladder function. The admission Evaluation dated 05/25/2022, lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to 1) provide nutritional assessments for 2 of 33 sampled residents (Residents 106 and 422), and 2) Registered Dietitian (RD) recommendations were communicated to the physician and processed for 2 of 33 sampled residents (Residents 59 and Resident 106). Findings include: 1) Nutritional Assessments Resident 106 (R106) was admitted on [DATE], with diagnoses including dysphagia, dementia, and signs and symptoms concerning food and fluid intake. The Quarterly Minimum Data Set (MDS) dated [DATE], documented R106 had significant weight loss of 5% or more in the last month or loss of 10% or more in the last six months. R106 was not on a physician-prescribed weight-loss regimen. The medical record lacked documented evidence a quarterly nutritional assessment and progress note was done to address R106's weight loss. On 06/15/2022 at 3:05 PM, the RD indicated nutritional assessments were completed within seven days after admission, quarterly, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure an intravenous (IV) midline dressing was changed within 24 hours upon insertion and weekly thereafter per policy for 2 of 33 sampled residents (Residents 116 and 422). Findings include: A facility policy titled Midline Dressing Changes, revised 11/2016, indicated the midline catheter dressings would be changed at specific intervals, or when needed, to prevent catheter-related infections associated with contaminated, loosened, or soiled catheter-site dressings. Change midline catheter dressings every 24 hours after catheter insertion, every 5 days, or if they are wet, dirty, not intact, or compromised in any way. Resident 116 (R116) was admitted on [DATE], with diagnoses including kidney failure, cellulitis (deep infection of the skin), diabetes mellitus, and leg infection. The Brief Interview of Mental Status dated 06/04/2022, documented the score of 15/15, which indicated R116's cognitive status was intact. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to monitor the resident's pain level for 1 of 33 sampled residents (Resident 422). Findings include: Resident 422 (R422) was admitted on [DATE], with diagnoses including type 2 diabetes and end stage renal disease. On 06/14/2022 at 11:37 AM, R422 indicated the pain medication provided would last three to four hours then the pain in their hands and feet would increase to a pain level of 9 out of 10. R422 indicated the nurses were not monitoring their pain and they would have to wait till the next pain pill was brought to them. R422 indicated they had notified the nurse of the pain returning after a few hours, but they explain the next pain pill was not due yet. On 06/15/2022 at 2:00 PM, R422 indicated the pain in their hands and feet were currently at level 9 out of 10 and needed pain medication. R422 indicated the nurse provided pain medication in the morning but did not ask if they were in any pain. R422 indicated the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility 1) failed to complete necessary dialysis communication records and 2) ensure dialysis related medication was administered per physician orders for 1 of 33 sampled residents (Resident 53). Findings include: Resident 53 (R53) was admitted on [DATE] with diagnoses including type II diabetes and end stage renal disease requiring dialysis. 1) A physician order dated 04/27/2022, documented dialysis three times per week (Monday, Wednesday, and Friday), pick up at 9:00 AM. The medical record from May of 2022 to current, lacked dialysis communication on the following dates: 05/04/2022, 05/09/2022, 05/11/2022, 05/13/2022, 06/08/2022, 06/10/2022, and 06/15/2022. On 06/16/22 at 4:00 PM, the nurse caring for R53 indicated the dialysis communication record should be sent to the dialysis center with the resident and received from the dialysis center every time the resident goes for dialysis treatment. The nurse indicated if the resident returns…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure medications were available during medication pass to ensure timely administration per policy for 2 of 33 sampled residents (Residents 116 and 43). Findings include: 1) Resident 116 (R116) was admitted on [DATE], with diagnoses including diabetes mellitus with foot ulcer and cellulitis of the right lower limb. On 06/16/2022 at 9:30 AM, a medication pass observation was conducted in the Retirement Unit. Licensed Practical Nurse 2 (LPN2) prepared and administered R116 morning medications, except IV Lactobacillus capsule. LPN2 explained the Lactobacillus was not available. LPN2 explained the Lactobacillus order was different from the one available in the medication cart and would be ordered by central supply. A physician order dated 05/31/2022, documented to give Lactobacillus capsule by mouth three times a day for gastrointestinal prophylaxis. On 06/16/2022 at 11:30 AM, the Director of Central Supply indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure their medication error rate was not five percent or greater when four errors were identified with 29 opportunities observed calculating an error rate of 13.79%. Findings include: A facility policy titled Adverse Consequences and Medication Errors, revised 04/2014, revealed listed medication errors like not giving a drug that was ordered, giving the wrong drug, or giving it at the wrong time. A facility policy titled Medication Administration Schedule, Revised 11/2020, documented the scheduled medications were administered within one hour of their prescribed time. The exact time of medication administration is documented in the MAR. If medication is administered early, late, or is omitted, the reason is also documented. 1) Resident 2 (R2) was admitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD) with acute exacerbation and acute chronic respiratory failure with hypoxia. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-21 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a residents food allergy was honored and not served for 1 of 33 sampled residents (Resident 422). Findings include: Resident 422 (R422) was admitted on [DATE], with diagnoses including type 2 diabetes and end stage renal disease. On 06/14/2022 at 3:36 PM, R422 indicated the staff were providing peanut butter and chicken which the resident was allergic to. R422 indicated anaphylactic shock would occur if they consumed chicken and peanut/peanut butter which had occurred a few years ago. R422 indicated they would check the food to ensure it was something they could have so they would not have to be hospitalized for eating foods they were allergic to. R422 indicated the nurses would provide a peanut butter and jelly sandwich as a snack during the night and they would need to send it back for a sandwich without peanut butter. The Diet Order slip dated 06/07/2022, documented R422 was a new admission on a cardiac/renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$52,466 in federal fines across 2 penalties.

  • $17,155 — penalty dated 2026-03-24
  • $35,311 — penalty dated 2025-12-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EVERGREEN HEALTHCARE GROUP — 44 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 2 of 53.3-1.3 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 43 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Alaska Gardens Health and RehabilitationTacoma, WA 1 of 5Firesteel Healthcare CenterMitchell, SD 1 of 5Gardnerville Health & Rehabilitation CenterGardnerville, NV 1 of 5Laurel Health & Rehabilitation CenterLaurel, MT 1 of 5Livingston Health & Rehabilitation CenterLivingston, MT 1 of 5Palisade Healthcare CenterGarretson, SD 1 of 5Portland Health And RehabilitationPortland, OR 1 of 5Riverview Healthcare CenterFlandreau, SD 1 of 5Shepherd of the Valley Rehabilitation and WellnessCasper, WY 1 of 5Worland Health and RehabilitationWorland, WY 2 of 5Aspen Meadows Health And Rehabilitation CenterBillings, MT 2 of 5Canterbury HouseAuburn, WA 2 of 5Enumclaw Health and RehabilitationEnumclaw, WA 2 of 5Granite Rehabilitation and WellnessCheyenne, WY 2 of 5Independence Health And RehabilitationIndependence, OR 2 of 5Laramie Health and RehabilitationLaramie, WY 2 of 5Mountain View Health And RehabilitationCarson City, NV 2 of 5North Cascades Health and RehabilitationBellingham, WA 2 of 5Seattle Medical Post Acute CareSeattle, WA 2 of 5Shelton Health and RehabilitationShelton, WA 2 of 5Village Health CareGresham, OR 2 of 5Wind River Rehabilitation and WellnessRiverton, WY 3 of 5Fountain Springs HealthcareRapid City, SD 3 of 5La Grande Post Acute RehabLa Grande, OR 3 of 5Pahrump Health And RehabilitationPahrump, NV 3 of 5Prairie View Healthcare CenterWoonsocket, SD 3 of 5Rawlins Rehabilitation and WellnessRawlins, WY 3 of 5Royal Park Health and RehabilitationSpokane, WA 3 of 5Sage View Care CenterRock Springs, WY 3 of 5Thermopolis Rehabilitation and WellnessThermopolis, WY 3 of 5Wheatcrest Hills Healthcare CenterBritton, SD 3 of 5Windsor Health And RehabilitationSalem, OR 4 of 5Americana Health and RehabilitationLongview, WA 4 of 5Buena Vista HealthcareColville, WA 4 of 5Frontier Rehabilitation and Extended CareLongview, WA 4 of 5Hillsboro Health And RehabilitationHillsboro, OR 4 of 5Hot Springs Health & Rehabilitation CenterHot Springs, MT 4 of 5Missoula Health & Rehabilitation CenterMissoula, MT 4 of 5Polson Health & Rehabilitation CenterPolson, MT 4 of 5The Dalles Health And RehabilitationThe Dalles, OR

Showing 40 of 43; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
EL JEN SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 03/16/2022
EL JEN SNF OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 03/16/2022
CH EL JEN HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 03/16/2022
CW EL JEN HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 03/16/2022
COUVE HEALTHCARE CONSULTING LLCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/12/2025
VERITAS HEALTH SOLUTIONS LLCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2022
KOPELOWITZ, SHAULIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 03/16/2022
EL JEN SNF REALTY LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 05/05/2022
EARL, STEVENIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2023
RIKER, MICHELLEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2023
EL JEN SNF CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2022
EL JEN SNF OPCO MANAGER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2022
BELZA-VINUYA, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2022
LE, KHOAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2023
PERLMAN, HAROLDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2023
RANCE, AARONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/10/2025
SPIELMAN, SHIMONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2023
YENOWITZ, YITZCHOKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2022
LIONHEART SNF LLCOrganizationADP OF THE SNFsince 03/16/2022
WITZCORP LLCOrganizationADP OF THE SNFsince 03/16/2022
HERZKA, YISROELIndividualADP OF THE SNFsince 03/16/2022
WOLOFSKY, CHAVAIndividualADP OF THE SNFsince 03/16/2022

CMS files one row per role, so the 44 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.0M
Net patient revenuemost recent cost report
-7.9%
Operating marginrevenue minus expenses
$2.7M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 12%Other / private 9%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$388per resident / day
operating cost
$11,799per month
≈ monthly operating cost
$360per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295008. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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