Twinsburg Post Acute
8551 Darrow Road, Twinsburg, OH 44087 · For profit - Corporation · 114 certified beds · (330) 486-9402 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has 6 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $203,406 in federal fines (most recent 2026-01-05)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.1% | 5.3% | 15.4% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 9.5% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.2% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 47.5% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.8% | 3.2% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 11.5% | 6.1% | 16.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 20.5% | 25.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 89.6% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.3% | 3.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.9% | 21.4% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.2% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 36.9% | 75.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 29.1% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.3% | 12.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 76 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 70.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.4%CMS range 36.5–58.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.4%CMS range 8.8–17.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 70.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 10.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.7%CMS range 5.0–13.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 114 beds and averages 58.5 residents a day — about 51% occupied, or roughly 56 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.20 hrs/resident/day on weekends vs 3.70 on weekdays — 13% thinner on weekends. RN hours go from 0.74 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
73 citations, most serious first. The 17 most serious are shown; the remaining 56 are one tap away and print in full.
- Actual harm · Gcited before2026-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff and family interview, review of Geriatric Nursing clinical literature and review of the facility policy, the facility failed to develop and implement a comprehensive, individualized and effective fall management program to decrease Resident #32's risk of falls including a fall with injury. The facility also failed to ensure fall prevention interventions were in place for Resident #30, #32, #50, and #59. This affected four residents (#32, #30, #50, and #59) of five residents reviewed for accidents. The facility census was 53. Actual harm occurred on 01/25/26 when Resident #32, who had moderate cognitive impairment, a history of multiple falls and risk for falls and history of urinary tract infection (UTI) sustained an unwitnessed fall resulting in an orbital fracture. Prior to the fall with injury, between 10/20/25 and 01/22/26 Resident #32 sustained seven falls without evidence of effective interventions being in place to decrease her risk of falls. Between 12/23/25 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview, and policy review, the facility failed to implement a comprehensive, resident centered plan for the prevention and treatment of pressure ulcers for Resident #26 and Resident #48. This affected two residents (Resident #26 and #48) of three residents reviewed for pressure ulcers.Actual harm occurred beginning on 12/08/25 when Resident #26 who was dependent on staff for activities of daily living, had current pressure ulcers and was at risk of developing additional pressure ulcers was found to have a new open wound area to the gluteal/upper thigh. The facility failed to complete a comprehensive wound assessment of the area, failed to provide appropriate/adequate interventions, and failed to ensure the facility wound physician and wound nurse were timely notified of to prevent the deterioration of the of the wound. On 12/15/25 the wound was first assessed to be an unstageable (a full-thickness wound where the actual depth is hidden by dead tissue (slough or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review and interview the facility failed to ensure Resident #2 received adequate, necessary and timely treatment following a fall with major injury. Actual Harm occurred on 05/20/25 when the facility failed to ensure Resident #2 was provided timely and necessary medical intervention/treatment following a fall. Approximately 12.5 hours after the fall occurred, Resident #2's daughter identified the resident was in excruciating pain. The resident was subsequently transported to the hospital where she was diagnosed with a fractured femur (as a result of the fall) requiring surgical repair. This affected one resident (#2) of three residents reviewed for incidents. The facility census was 70. Findings include: Record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including dementia and senile degeneration of the brain. A plan of care for Resident #2 dated 06/19/23 revealed the resident tended to wander due to cognitive impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview with resident, facility staff, pharmacy staff and nurse practitioner the facility failed to implement a comprehensive and individualized plan of treatment for Resident #20 to ensure the resident was catheterized timely and as ordered for urinary retention and provided timely and necessary treatment for a urinary tract infection (UTI). Actual harm occurred on 07/28/25 when Resident #20 demanded to be transferred to the emergency room for uncontrolled pain. The resident was subsequently treated for urinary retention and a UTI. Prior to the hospitalization, the resident had physician orders to be straight catheterized for urine retention every six hours; however, this was not being completed as ordered. Following the hospital treatment the facility failed to administer Resident #20's oral antibiotics per the physician orders and continued not to straight catheterize as ordered resulting in the need for intravenous medications. This affected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a Nurse Practitioner (NP) or physician was contacted when Resident #8's family requested several times to speak with one of them. No explanation was provided for the family. This affected one (Resident #8) of three residents reviewed for ability to speak with the NP and physician. The census was 70. Findings Include: Review of the medical record for Resident #8 revealed an admission date of 06/10/25. Diagnoses included sepsis, acute respiratory failure, diabetes, dementia, cerebral infarction acute embolism and thrombosis of deep veins of unspecified upper extremity, and acute postprocedural pain. The resident was discharged to the hospital 06/15/25. Review of the Medicare 5-Day Minimum Data Set (MDS) assessment, dated 06/14/25, revealed Resident #8 had severely impaired cognition. Review of the nurse's note, authored by Agency Nurse #211 dated 06/15/25 at 12:54 P.M. revealed the daughter of Resident #8 stated her mom was crying and miserable and she would like to talk to the Nurse Practitioner (NP). The Resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview, the facility failed to prevent a significant medication error for Resident #50 resulting in an acute change in condition requiring hospitalization. Actual Harm occurred on 05/17/24 when Resident #50, who had diagnoses of heart failure and chronic bilateral lower extremity lymphedema, was transferred to the hospital due to significant shortness of breath after not receiving the physician ordered diuretic medication, Torsemide following his admission to the facility on [DATE]. Findings include: Review of Resident #50's Hospital After Visit Summary form dated 05/15/24 revealed the resident was admitted (to the hospital) for a past medical history of medication non-compliance, heart failure, chronic bilateral lower extremity lymphedema and sarcoidosis. Aggressive diuresis was performed. Medications included Torsemide (diuretic) 20 mg (milligrams) two tablets by mouth twice daily with his last dose administered on 05/15/24 at 10:22 A.M. Review of Resident #50's closed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-18 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on closed record review, emergency room documentation, emergency medical services (EMS) run sheet and interviews, the facility failed to prevent significant medication errors when medications prescribed for Resident #35 were administered to Resident #74 in error. This affected one resident (#74) of three residents reviewed for medication administration. The census was 73. Actual harm occurred on 11/03/23 at approximately 7:15 P.M. when Resident #74 was administered medications ordered for Resident #35 which included atorvastatin calcium (lowers cholesterol) 80 mg, insulin glargine (long acting insulin) 27 units, melatonin (for sleep) five mg, senna-docusate sodium (stool softener) 8.6 mg, carvedilol (beta blocker used to treat high blood pressure and heart failure) 25 mg, clonidine (lowers blood pressure) 0.3 mg, docusate sodium (stool softener) 100 mg, hydralazine (vasodilator used to treat high blood pressure) 100 mg, hydroxyzine (antihistamine can be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain a timely urine sample for a physician ordered urinalysis for a resident exhibiting signs and symptoms of a urinary tract infection (UTI). The facility also failed to ensure timely physician notification of the diagnostic results indicating positive findings consistent with a UTI. The failure to promptly initiate diagnostic testing and follow acceptable standards of nursing practice resulted in a delay in identifying and treating the resident's potential infection placing the resident at risk for worsening infection and avoidable decline. This affected one (Resident #32) of three residents reviewed for timely obtaining and reporting physician ordered labs. The facility census was 53.Findings include:Review of the medical record for Resident #32 revealed an original admission date of 09/09/25 with diagnoses including chronic kidney disease and end stage renal disease. Review of the quarterly Minimum Data Set (MDS) 3.0 dated 11/08/25 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, medication administration observation, staff interview, insulin pen instruction manual review and facility policy review, the facility failed to ensure medications were administered in accordance with professional standards of practice to maintain a medication error rate of less than five percent (5%). Observation during medication administration revealed two errors were observed of 39 opportunities with a 5.12% error rate. This affected two (Residents #7 and #32) of four residents observed for medication administration. The facility census was 53.Findings include: 1. Review of the medical record for Resident #32 revealed an original admission date of 09/09/25 with diagnoses including chronic kidney disease, reduced mobility, and intervertebral disc displacement, lumbar region.Review of the care plan initiated 09/10/25 revealed Resident #32 was at risk for complications with gastrointestinal system due to constipation. Interventions included to administer medications as ordered.Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of medication administration, interview, record review, review of insulin pen instruction manual and facility policy review, the facility failed to ensure Resident #7 was free from a significant medication error when the resident received an incorrect dose of insulin as ordered by the physician. This affected one (Resident #7) and had the potential to affect four additional (Residents #1, #6, #24, and #60) identified by the facility as also receiving insulin pen injections. The facility census was 53.Findings include: Review of the medical record revealed Resident #7 was admitted to the facility on [DATE] with diagnosis of type II diabetes mellitus.Review of the care plan initiated 04/21/25 revealed Resident #7 had a diagnosis of diabetes and was at risk for complications. Interventions included to administer medications as ordered.Review of the physician orders for Resident #7 revealed an order for insulin lispro injection 100 units per milliliter (ml) inject six units subcutaneously (sq)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of medication administration, record review, staff interview and facility policy review, the facility failed to ensure accurate documentation of medication administration in accordance with professional standards of practice. This affected one (Resident #32) of four residents reviewed for medication administration. The facility census was 53.Findings include:Review of the medical record for Resident #32 revealed an original admission date of 09/09/25 with diagnoses including chronic kidney disease, reduced mobility, and intervertebral disc displacement, lumbar region.Review of the care plan initiated 09/10/25 revealed Resident #32 was at risk for complications with gastrointestinal system due to constipation. Interventions included to administer medications as ordered.Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #32 had moderate cognitive impairment. She required partial to moderate assistance with bed mobility and transfers and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-05 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility policy, the facility failed to maintain the most current and accurate advance directive in the resident record. This affected one resident (#71) of three residents reviewed for death. Facility census was 65.Findings include:Review of Resident #71's closed medical record revealed an admission date of [DATE] and diagnoses including muscle wasting and atrophy, depression, dementia with behavioral disturbance, dysphagia, hypertension and diffuse large B-cell lymphoma within the intra-abdominal lymph nodes. Review of an admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #71 was cognitively impaired.Review of Resident #71's physician's orders revealed an order dated [DATE] for an advance directive for cardiopulmonary resuscitation (CPR) full code and an order dated [DATE] for admission to hospice for diagnose senile degeneration of the brain with a prognosis of six months or less provided disease follows its expected course. No other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy, the facility failed to provide timely incontinence care for Resident #16 and #20. This affected two residents (Residents #16 and #20) of three resident reviewed for incontinence care. The facility census was 65.Findings include:1. Record review for Resident #16 revealed an admission date of 08/22/25 with diagnosis including dementia, cervicalgia, and muscle weakness. Review of the Significant Change Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 was severely cognitively impaired. Resident #16 was always incontinent of urine and occasionally incontinent of bowel. Resident #16 used a wheelchair for mobility, was dependent for chair/bed to chair transfer, wheelchair mobility, toilet transfer and for toileting hygiene. Resident #16 had no wounds or skin problems. Resident #16 was on a turning and repositioning program. Review of the care plan dated 09/02/26 revealed Resident #16 had bladder incontinence.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and policy review, the facility failed to ensure Resident #62 was monitored and treated timely for a change in condition after a fall. This affected one resident (Resident #62) of three residents reviewed for falls. The facility census was 65.Findings include:Review of the closed medical record for Resident #62 revealed an admission date of 11/18/25 and a discharge date of 12/22/25. Diagnosis included spinal stenosis cervical region, fusion of spine cervical region, fibromyalgia, muscle weakness, need for assistants with personal care, and lack of coordination.Review of the Medicare five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #62 was cognitively intact. Resident #62 was always incontinent of urine and occasionally incontinent of bowel. Resident #62 used a walker for mobility, required partial/moderate assistants for bed mobility, substantial/maximal assistants for sit to stand and chair/bed to chair transfers. Resident #62 used a manual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy, the facility failed to maintain enhanced barrier precautions (EBP) and handwashing during resident care. This affected three residents (Resident #20, #48 and #26) of three observed for enhanced barrier precautions.Findings include:1.Record review for Resident #20 revealed an admission date of 07/28/16. Diagnosis included hemiplegia affecting right dominant side, contracture of right hand, right forearm, right upper arm, left forearm, right elbow, and pressure ulcer of sacral region. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #20 was moderately cognitively impaired. Resident #20 was always incontinent of bowel and bladder, had impairment on both sides of the upper extremities, used a wheelchair for mobility, was dependent for toileting hygiene, chair/bed to chair transfer, and wheelchair mobility. Review of the care plan dated 09/11/25 included Resident #20 required enhanced barrier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of a facility Self-Reported Incident (SRI) report, facility policy review and interview, the facility failed to provide residents who have wandering and/or sexual aggressive behaviors with adequate supervision. This affected two residents (#1 and #2) and the potential to affect three residents (#23, #41, and #70) who the facility identified to be independently mobile, confused and residing in the same hall as Resident #1. Findings included:Record review for Resident #2 revealed an admission date of 06/11/19 with diagnoses including dementia and senile degeneration of the brain. Review of the Medicare five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 had a Brief Interview for Mental Status Score (BIMS) of one indicating Resident #2 was severely cognitively impaired. Resident #2 required the use of a wheelchair for mobility and stated Resident #2 did not wander during the review period.A care plan dated 06/11/19 and revised 07/07/25 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews with resident, staff and Certified Nurse Practitioner (CNP), record review, review of insulin administration guidelines, and review of the facility policy, the facility failed to ensure residents were free from significant medication errors. This affected four (#7, #11, #20, and #68) of six residents reviewed for medication administration. The facility census was 70.Findings included: 1. Record review revealed Resident #20 was admitted to the facility on [DATE] with diagnoses including urinary tract infection (UTI) and retention of urine. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #20 was cognitively intact. On 08/01/25 there was a physician order for Cipro (antibiotic) oral tablet 500 milligrams (mg) give one tablet by mouth two times a day for a UTI for seven days. A progress note dated 08/02/25 at 3:07 P.M. completed by RN #333 revealed an alert from the pharmacy regarding the new order entered for Cipro 500 mg give one tablet by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 56 citations
- Potential for harm · Dcited before2025-08-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident, family, staff and certified nurse practitioner (CNP) interviews, record review, and review of the facility policy, the facility failed to timely notify the physician/CNP when physician orders were not completed and pharmacy irregularities on a antibiotic and notify a resident's representative of an incident and a room change involving the resident. This affected two (Residents #1 and #20) of three residents reviewed for notification of change. The facility census was 70. 1. Record review revealed Resident #20 was admitted to the facility on [DATE] with diagnoses including urinary tract infection (UTI) and retention of urine. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #20 was cognitively intact. Resident #20 had no indwelling catheter or intermittent catheter noted on the MDS assessment.Review of the physician's orders revealed an order dated 03/31/25 to straight catheterize every six hours for urinary retention four times a day. The procedure was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure wound care was completed as per the physician orders for one resident, Resident #57 of three residents reviewed for wound care. The facility census was 70.Findings include:Record review for Resident #57 revealed an admission date of 10/23/23. Diagnoses included multiple sclerosis, sepsis, chronic osteomyelitis, colostomy, neuromuscular disfunction of the bladder, pressure ulcer stage IV (Full thickness loss with exposed bone, tendon or muscle), and paraplegia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #57 was severely cognitively impaired. Resident #57 had impairment on one side of the upper extremity and both sides of the lower. Resident #57 was dependent on staff for all activities of daily living (ADL). Resident #57 was at risk for pressure ulcers, had one stage IV pressure ulcer and one unstageable pressure ulcer (slough and/or eschar: known but not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff and pharmacy, the facility failed timely respond and act upon the pharmacy's notification regarding irregularity with a new order to start an antibiotic. This affected one (#20) of one resident reviewed for pharmacy services.Findings included: Record review revealed Resident #20 was admitted to the facility on [DATE] with diagnoses including urinary tract infection (UTI) and retention of urine. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #20 was cognitively intact. On 08/01/25 there was a physician order for Cipro (antibiotic) oral tablet 500 milligrams (mg) give one tablet by mouth two times a day for a UTI for seven days. A progress note dated 08/02/25 at 3:07 P.M. completed by RN #333 revealed an alert from the pharmacy regarding the new order entered for Cipro 500 mg give one tablet by mouth two times a day for UTI for seven days had triggered possible drug to drug interactions. Interview on 08/06/25 at 3:40 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff, the facility failed to timely obtain a urinalysis ordered by the physician/certified nurse practitioner (CNP). This affected one (#20) of one resident reviewed for laboratory services.Findings included: Record review revealed Resident #20 was admitted to the facility on [DATE] with diagnoses including urinary tract infection (UTI) during stay, and retention of urine. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #20 was cognitively intact. The assessment revealed Resident #20 required supervision or touch assistance with toileting hygiene. Resident #20 had no indwelling catheter or intermittent catheter noted on the MDS assessment. On 08/04/25 an order was obtained to remove indwelling catheter today (08/04/25) and straight catheterize every four to six hours. On 08/07/25 there was an order by Certified Nurse Practitioner (CNP) #514 to hold Cipro and start Ceftriaxone sodium solution reconstituted two grams use 2.0 grams…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, record review, review of Centers for Disease Control and Prevention (CDC) guidance, and review of the facility policy, the facility failed to ensure staff wore personal protective equipment (PPE) for a resident on Enhanced Barrier Protection (EBP). This affected one (#20) of one resident reviewed for infection control. The facility census was 70. Findings include: Record review for Resident #20 revealed an admission date of 07/20/24. Diagnoses included Parkinson's disease and retention of urine. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #20 was cognitively intact. Resident #20 had no indwelling catheter or intermittent catheter. Review of the physician orders for Resident #20 revealed an order dated 03/31/25 to straight catheterize every six hours or urinary retention four times a day for urinary retention; an order dated 08/01/25 for Cipro (antibiotic) oral tablet 500 milligrams (mg) give one tablet by mouth two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure adequate supervision was provided to prevent Resident #7 from leaving the facility property unsupervised. This affected one (Resident #7) of four residents reviewed for leave of absence (LOA). The facility census was 70. Findings include: Review of the medical record for Resident #7 revealed an admission date of 06/09/25. Diagnoses included paranoid personality disorder, bipolar disorder, and schizophrenia. Review of the Medicare 5-Day Minimum Data Set (MDS) assessment, dated 06/16/25, revealed Resident #7 had moderately impaired cognition. The assessment did not identify the resident to have behaviors, including the behavior of wandering. The resident was independent with ambulation. Review of the physician's orders for June 2025 identified orders for Wanderguard (a bracelet that helps prevents residents with cognitive impairment from leaving the facility unsupervised and potentially getting lost or injured); Provide a reminder to resident to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of the manufacturer's instructions for use of Insulin Glargine - yfgn and review of facility policy, the facility failed to ensure medications were administered according to physician's orders for Residents #22, #38, and #54. This affected three residents (#22, #38 and #54) of three residents reviewed for insulin administration and had the potential to affect ten additional residents (#2, #3, #5, #12, #16, #25, #26, #34, #44 and #45) identified by the facility with physician's orders for insulin. The facility census was 65. Findings include: 1. Review of the medical record for Resident #38 revealed an admission date of 01/13/25 and a re-entry date of 01/18/25. Admitting diagnoses included type two diabetes mellitus, hypertensive heart and chronic kidney disease with heart failure, chronic diastolic congestive heart failure (CHF), stage three chronic kidney disease, morbid obesity, gastroesophageal reflux disease (GERD), hyperglycemia, obstructive sleep apnea, chronic pain,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of electronic medical records (EMR), hard charts and binders (utilized during transition of EMR) and interviews with staff, the facility failed to maintain complete, accurate, and readily accessible records for Residents #6, #17, #22, #51 and #53. This affected five (#6, #17, #22, #51 and #53) of seven resident records reviewed for complete and accurate medical records. The facility census was 65. Findings include: 1. Review of the medical record for Resident #6 revealed an admission date of 3/01/24 with a readmission date of 07/05/24. Diagnoses included dementia with agitation, chronic kidney disease, and history of falls. Review of the annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #6 was cognitively impaired. Review of the care plan initiated on 03/29/24 revealed a problem for resistive behaviors indicating Resident #6 became easily agitated. Review of a progress note dated 12/29/24 revealed Resident #6 was combative prior to a fall; however, it did not specify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview and review of the facility policy, the facility failed to ensure Resident #22's resident representative was informed of a medication change and a fall. This affected one resident (#22) of three residents reviewed for changes in condition. The facility census was 65. Findings include: Review of the medical record for Resident #22 revealed he was admitted to the facility on [DATE] with diagnoses including fracture of the nasal bone with routine healing, fracture of the distal phalanx of the right little finger with routine healing, emphysema, encounter after fall, repeated falls, severe protein-calorie malnutrition, muscle weakness, laceration of unspecified cheek and temporomandibular area, ischemic cardiomyopathy, presence of a cardiac pacemaker, and type two diabetes mellitus. Review of the resident profile and contact information revealed the daughter of Resident #22 was listed as his emergency contact and responsible party. Review of the admission Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews and facility policy review, the facility failed to implement baseline care plans within 48 hours after admission for Resident #22, Resident #38 and Resident #62. This affected three residents (#22, #38, and #62) of three residents reviewed for baseline care plans. The facility census was 65. Findings include: 1. Review of the medical record for Resident #22 revealed an admission date of 12/18/24 with diagnoses including fracture of nasal bones, displaced fracture of distal phalanx of the right little finger, diabetes, and emphysema. Initial review of the of the electronic medical record (EMR) and the hard chart on 01/28/25 revealed there was no baseline care plan in place. Review of the binders containing paper documentation from 12/22/24 through 12/31/24 provided by the Director of Nursing (DON) revealed there was no baseline care plan in place. A subsequent review of the EMR (days after survey entrance) revealed a written baseline care plan dated 12/19/24 was uploaded into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview, and review of facility policy the facility failed to ensure a comprehensive care plan was developed and implemented for Resident #22. This affected one resident (#22) of three residents reviewed for care plans. The facility census was 65. Findings include: Review of the medical record for Resident #22 revealed he was admitted to the facility on [DATE] with diagnoses including fracture of the nasal bone with routine healing, fracture of the distal phalanx of the right little finger with routine healing, emphysema, encounter after fall, repeated falls, severe protein-calorie malnutrition, muscle weakness, laceration of unspecified cheek and temporomandibular area, ischemic cardiomyopathy, and presence of a cardiac pacemaker, and type two diabetes mellitus. Review of the admission Minimum Data Set (MDS) 3.0 assessment completed on 12/29/24 revealed Resident #22 had intact cognition. Further review of the MDS revealed Resident #22 had sustained falls within one month of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview and review of the facility policy, the facility failed to ensure Resident #22's fall was thoroughly investigated and failed to ensure fall interventions were in place to prevent a subsequent fall. This affected one resident (#22) of three residents reviewed for falls. The facility census was 65. Findings include: Review of the medical record for Resident #22 revealed he was admitted to the facility on [DATE] with diagnoses including fracture of the nasal bone with routine healing, fracture of the distal phalanx of the right little finger with routine healing, emphysema, encounter after fall, repeated falls, severe protein-calorie malnutrition, muscle weakness, laceration of unspecified cheek and temporomandibular area, ischemic cardiomyopathy, and presence of a cardiac pacemaker, and type two diabetes mellitus. Review of the baseline care plan completed on 12/19/24 revealed Resident #22 was a fall risk and was admitted for a previous fall. Further review of the baseline…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, manufacturer's instructions for use of Insulin Glargine - yfgn and review of the facility policy, the facility failed to ensure a medication error rate of less than five percent. This affected three residents (#4, #38, and #54) of five residents observed for medication administration and yielded a 13.79 percent medication error rate. The facility census was 65. Findings include: 1. Review of the medical record for Resident #38 revealed an admission date of 01/13/25 and a re-entry date of 01/18/25. Admitting diagnoses included type two diabetes mellitus, hypertensive heart and chronic kidney disease with heart failure, chronic diastolic congestive heart failure (CHF), stage three chronic kidney disease, morbid obesity, gastroesophageal reflux disease (GERD), hyperglycemia, obstructive sleep apnea, chronic pain, hypothyroidism, and long-term use of insulin. Review of the admission Minimum Data Set (MDS) 3.0 assessment completed on 01/23/25 revealed the Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of the facility policy and review of the Centers for Disease Control and Prevention (CDC) website's Considerations for Blood Glucose Monitoring and Insulin Administration summary of recommendations for blood glucose monitoring, the facility failed to properly clean and disinfect the blood glucose monitor (BGM) between resident use. This affected one resident (Resident #54) of five residents observed during medication administration and had the potential to affect three additional residents (#5, #12 and #38) who receive blood sugar monitoring in the 200 Mid Hall. The facility census was 65. Findings include: Review of the medical record for Resident #54 revealed he was admitted on [DATE] with diagnoses including type two diabetes mellitus with diabetic chronic kidney disease, unspecified severe dementia with agitation, epilepsy, moderate protein-calorie malnutrition, anxiety disorder, mental disorder not otherwise specified, anemia, hyperlipidemia, alcohol dependence (in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a video recording, staff interview, record review, and review of the facility policy, the facility failed to treat a resident with respect and dignity. This affected one (Resident #72) of three residents reviewed for dignity and respect. The facility census was 69. Findings include: Record review for Resident #72 revealed an admission date of 08/02/24 and a discharge date of 11/02/24. Diagnoses included dementia, diaphragmatic hernia, and muscle weakness. Review of the Medicare five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #72 was severely cognitively impaired. Resident #72 had clear speech, was able to understand others and was able to make self-understood. Resident #72 had impairment on both sides of lower extremities, was dependent on staff for toileting, bed mobility, moving from a sitting to standing position, and transfers. Review of the video footage provided by the family, dated 10/11/24 at 9:30 A.M., revealed the family had a video camera in Resident #72's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a video recording, staff interviews, record review, and review of the facility policy, the facility failed to safely transfer a resident per the care plan, failed to timely assess the resident status post fall, and document the fall in the medical record. This affected one (Resident #72) of three residents reviewed for falls. The facility census was 69. Findings include: Record review for Resident #72 revealed an admission date of 08/02/24 and a discharge date of 11/02/24. Diagnoses included dementia, calculous of the gallbladder, diaphragmatic hernia, and muscle weakness. Review of the Medicare five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #72 was severely cognitively impaired. Resident #72 had impairment on both sides of lower extremities and was dependent on staff for bed mobility, moving from a sitting to standing position, and transferring. Review of the care plan dated 08/05/24 revealed Resident #72 was a fall risk characterized by impaired balance and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of the facility policy the facility failed to ensure physician orders were followed to obtain blood pressure reading prior to medication administration for Resident #70. This affected one resident (#70) of four residents reviewed for medication administration. The facility census was 71. Findings include: Review of the medical record for Resident #70 revealed an admission date of 06/21/23. Medical diagnoses included chronic obstructive pulmonary disease, paraplegia, anxiety, major depressive disease, essential hypertension, neuromuscular dysfunction of bladder, and personal history of urinary tract infection. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #70 was cognitively intact. Resident #70 required setup or clean-up assistance with eating and oral hygiene, partial to moderate assistance with toileting, upper body dressing, and personal hygiene, substantial to maximal assistance with shower/bathing and lower body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of the medical record and facility policy the facility failed to ensure timely incontinence care was provided for Resident #70. This affected one resident (#70) of three residents reviewed for incontinence care. The facility census was 71. Findings include: Review of the medical record for Resident #70 revealed an admission date of 06/21/23. Medical diagnoses included chronic obstructive pulmonary disease, paraplegia, anxiety, major depressive disease, essential hypertension, neuromuscular dysfunction of bladder, and personal history of urinary tract infection. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #70 was cognitively intact. Resident #70 required setup or clean-up assistance with eating and oral hygiene, partial to moderate assistance with toileting, upper body dressing, and personal hygiene, substantial to maximal assistance with shower/bathing and lower body dressing and was dependent on staff for putting on/taking off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #28's physician, power-of-attorney (POA) and hospice service were notified in a reasonable timely manner for a change of condition, and failed to ensure Resident #28's POA was notified of new physician's orders as well as radiology results. This affected one (Resident #28) of three residents reviewed for a change in condition and notification. The facility census was 78. Findings include: Review of the medical record for Resident #28 revealed an admission date of 11/01/16 with diagnoses including chronic obstructive pulmonary disease, chronic respiratory failure and dementia. She was admitted to hospice on 05/22/24. Resident #28's son was listed as her POA. Review of the nursing progress note dated 06/18/24 at 6:55 P.M. revealed Resident #28 had a new order for an X-ray to her right hip. There was no documentation of the POA being updated on the new order or the results of the X-ray. Review of the nursing progress note dated 06/22/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-16 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Resident #28's pain medications were administered as ordered. This affected one (Resident #28) of five residents reviewed for medication administration. The facility census was 78. Findings include: Review of the medical record for Resident #28 revealed an admission date of 11/01/16 with diagnoses including chronic obstructive pulmonary disease, chronic respiratory failure, dementia and osteoarthritis. Review of Resident #28's physician's orders for June 2024 and July 2024 revealed she had an order for Tramadol 50 milligrams (mg) three times a day for pain dated 06/14/24. Review of the Medication Administration Record (MAR) for June 2024 and July 2024 revealed Resident #28 received her Tramadol as ordered. Review of Resident #28's narcotic count sheet dated from 06/24/24 through 07/04/24 for Tramadol 50 mg revealed she received only one dose on 06/25/24, two doses on 06/30/24 and two doses on 07/01/24. Resident #28 was to receive three doses each day per the physician's order. Interview on 07/09/24 at 1:40 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure documentation in the medical record was complete and accurate. This affected two (Residents #28 and #55) of eight residents reviewed for documentation of medication and treatment administration. The facility census was 78. Findings include: 1. Review of the medical record for Resident #28 revealed an admission date of 11/01/16 with diagnoses including chronic obstructive pulmonary disease, chronic respiratory failure, dementia and osteoarthritis. Review of Resident #28's physician's orders for June 2024 and July 2024 revealed she had an order for Tramadol 50 milligrams (mg) three times a day for pain dated 06/14/24; treatment to her right fifth toe every night shift dated 07/04/24; treatment to her right heel with applying skin prep and covering with abdominal (ABD) pad every night shift dated 07/04/24; treatment to her bilateral buttocks/coccyx with cleansing with soap and water, patting dry and applying Zinc every shift and as needed dated 07/06/24; dycem under the cushion of her wheel chair for safety every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to ensure medications were administered without error. This affected two residents (#32 and #79) of four residents observed during 29 medication opportunities with seven medication errors. The medication administration error rate was 24.13 %. The facility census was 80. Findings include: 1. Resident #32 was admitted [DATE] with diagnoses including Alzheimer's disease, dementia, anxiety, high blood pressure, pulmonary embolism, constipation, and hyperlipidemia. A review of Resident #32's physician orders dated 03/02/24 indicated to administer ethylene glycol 17 grams once a day for constipation. (The bottle cap is a measuring cap marked to contain 17 grams of powder when filled to the indicated line inside the cap). An observation of LPN #82 on 05/14/24 at 8:30 A.M. revealed an inaccurate dose of ethylene glycol was administered to Resident #32. LPN #82 obtained a medication cup and measured 17 milliliters (ml) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure staff documented Resident #32's shower/bath accurately. This affected one out of three residents reviewed for activity of daily living needs. The facility census was 80. Findings include: Resident #32 was admitted [DATE] with diagnoses including Alzheimer's disease, dementia, anxiety, high blood pressure, pulmonary embolism, constipation, and hyperlipidemia. A review of Resident #32's plan of care dated 11/09/23 indicated Resident #32 preferred to receive a shower or bed bath in the evening or sometime during the morning. A review of the facility shower schedule indicated Resident #32 should receive a shower on Tuesdays and Saturdays during the night shift hours. A review of Resident #32's Minimum Data Set (MDS) assessment dated [DATE] indicated a shower/bath was not attempted due to medical condition or safety concerns. The MDS assessment indicated she had impairment of both upper/lower body extremities and needed substantial/maximal staff's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure staff washed their hands appropriately to prevent possible cross contamination of germs during Resident #32's and Resident #79's medication administration, failed to ensure staff wore appropriate personal protective equipment (ppe) prior to administering insulin subcutaneously and eye drops to Resident #79, and failed to ensure Resident #79's eye drops were not contaminated prior to administering the eye drops to Resident #79. This affected two out of four residents observed for medication administration. The facility census was 80. Findings include: 1. Resident #32 was admitted [DATE] with diagnoses including Alzheimer's disease, dementia, anxiety, high blood pressure, pulmonary embolism, constipation, and hyperlipidemia. A review of Resident #32's physician orders dated 03/02/24 indicated to administer ethylene glycol 17 grams once a day for constipation. An observation of Licensed Practical Nurse (LPN) #82 revealed preparation to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and facility policy review the facility failed to serve foods in a sanitary manner to prevent contamination. This had the potential to affect all 83 residents who received food from the kitchen, except Residents #37, #59, and #387 who had orders for nothing-by-mouth (NPO). The facility census was 86. Findings include: On 03/20/24 from 4:56 P.M. to 6:03 P.M., observation of the dinner tray line revealed Dietary Manager (DM) #303 dropped the entire serving scoop in the pan of chicken and dumplings while serving. DM #303 then removed the scoop from the chicken and dumplings with his gloved hand, gave the scoop a shake to remove excess sauce from the handle, and continued serving the meal without removing or replacing any foods or utensils on the food line. This was verified by DM #303 at the time of observation. Review of the undated facility policy titled Food Preparation and Storage not indicated staff would handle utensils in a way to avoid touching any surfaces that would come into contact with food.
- Potential for harm · E2024-03-21 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to assure staff were competent and compliant with medication administration documentation, physician notification, and use of a glucometer. This affected four residents (#390, #17, #45, and #64) of six residents reviewed during medication administration. The facility census was 86. Findings include: 1. Record review for Resident #390 revealed an admission date of 03/15/24. Diagnosis included encephalopathy. Review of the admission assessment dated [DATE] completed by Licensed Practical Nurse (LPN) #308 revealed Resident #390 had short- and long-term memory problems. Record review of the physician orders for Resident #390 revealed an order dated 03/15/24 for Valacyclovir (antiviral) give one gram by mouth one time a day for virus. Observation of medication administration on 03/20/24 at 8:25 A.M. with Registered Nurse (RN) #309 for Resident #390 revealed Valacyclovir one gram was not available for administration. RN #309…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medication per the physician order for four residents, Resident #7, #390, #17, and #64 of six residents reviewed for medication administration. The facility census was 86. Findings include: 1. Record review for Resident #7 revealed an admission date of 01/18/24. Diagnosis included pneumonia, anxiety, and other symptoms involving the musculoskeletal system. Review of the physician orders for March 2024 revealed an order for benadryl allergy oral tablet 25 milligrams (mg) by mouth every six hours for itching. Observation of medication administration on 03/19/24 at 11:26 A.M. with Licensed Practical Nurse (LPN) #311 administer medications to Resident #7 revealed LPN #311 placed benadryl allergy oral tablet 50 mg's in the medication cup to administer to Resident #7. LPN #311 picked up the cup for administration when the surveyor clarified the dosage. LPN #311 confirmed the dose she placed in the cup was 50 mg. LPN #311 confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, interview, and facility policy review, the facility failed to ensure medications for Residents #66, #384, and #389 were properly prepared for administration and failed to ensure medications for Resident #238 were stored as required. This affected four residents (#66, #384, #389, and #238) of nine residents reviewed medication storage. The facility census was 86. Findings include: 1. Observation on 03/19/24 at 11:11 A.M. revealed Licensed Practical Nurse (LPN) #311 had pre-poured medications for Residents #66, #384, and #389 in individual medication cups. LPN #311 stacked the three medication cups on top each other in one hand and carried three cups of water in the other. Observation revealed LPN #311 walked down the hall, entered each of the three resident's rooms one at a time and administered one medication cup to each resident. LPN #311 confirmed she pre-poured Residents #66, #384, and #389's medications. Review of the facility policy titled Medication Administration-General Guidelines, dated November 2021, revealed medications are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents had advanced directives in their medical records. This affected two residents (#53 and #396) of two reviewed for advance directives. The facility census was 86. Findings include: 1. Review of the medical record for Resident #53 revealed an admission date of 02/15/24 with diagnoses of chronic obstructive pulmonary disease, urinary tract infection, anxiety, and dementia. Review of the physician's orders, both in the electronic medical record and paper medical record, for March 2024 identified no advanced directives were ordered for Resident #53. On 03/19/24 at 11:58 A.M., interview with the Director of Nursing confirmed Resident #53 did not have any orders for advanced directives in either the electronic or paper medical records. 2. Review of the medical record for Resident #396 revealed an admission date of 03/18/24 with diagnoses including syncope and collapse, open wound of the lower left leg, hyperlipidemia, hypothyroidism, transient ischemic attack and cerebral infarction, hypertension, depression,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to provide evidence they notified the resident or representative of non-coverage in writing on the Notice of Medicare Non-Coverage (NOMNC) for Residents #9, #28, and #239. This affected three residents (#9, #28, and #239) of three residents reviewed for liability notices. The facility census was 86. Findings include: Review of the NOMNC for Resident #9 revealed the last covered day of Medicare was 02/26/24. Telephone notification was made on 02/22/24 at 4:30 P.M. and the letter was signed by the Director of Nursing. There was no signature from the resident or the responsible party. Review of the NOMNC for Resident #28 revealed the last covered day of Medicare was 01/17/24. Telephone notification was made on 01/15/24, no specified time, and was signed by Social Service Designee (SSD) #302. There was no signature from the resident or the responsible party. Review of the NOMNC for Resident #239 revealed the last covered day of Medicare was 02/19/24. Telephone notification was made on 02/14/24 and was signed by SSD #302. There was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility policy, the facility failed to have a quarterly care conference with Resident #66 and his family. This affected one resident (#66) of three residents reviewed for care plan meetings. The facility census was 86. Findings include: Record review for Resident #66 revealed an admission date of date 07/25/23. Diagnoses included pressure ulcer of sacral region, post laminectomy syndrome, type two diabetes mellitus with diabetic neuropathy and peripheral angiopathy, obstructive sleep apnea, chronic embolism, and thrombosis of deep veins of right and left proximal lower extremities, acquired absence of left great toe and right leg below the knee, muscle weakness and need for assistants with personal care. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] for Resident #66 revealed Resident #66 required substantial/maximum assistance with toileting and partial moderate assistance with personal hygiene. Review of the weekly wound note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policies, the facility failed to assist Resident #66 with showers or bed baths as preferred and failed to provide timely incontinence care to Resident #390. This affected two residents (#66 and #390) of five residents reviewed for activities of daily living. The facility census was 86. Findings include: 1. Record review for Resident #66 revealed an admission date of 07/25/23. Diagnoses included pressure ulcer of sacral region, diabetes mellitus, and post laminectomy syndrome. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #66 was cognitively intact. Resident #66 required assistance with bathing. Review of the plan of care dated 10/31/23 for Resident #66 revealed preferences were identified. The resident preferred to choose how often to bathe. Resident #66 was satisfied with the current schedule. Review of the shower schedule for Resident #66 revealed showers were scheduled for Wednesdays and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and facility policy review the facility failed to serve meals at an appropriate temperature. This affected one resident (#49) of five residents observed for meals. The facility census was 86. Findings include: Review of the medical record for Resident #49 revealed an admission date of 02/23/24. Diagnoses included fusion of spine, cervical region, quadriplegia, cervical five through seven, and neuromuscular dysfunction of the bladder. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #49 had intact cognition. Resident #49 was dependent for activities of daily living, including feeding. Observations on 03/19/24 at 5:19 P.M., State Tested Nursing Assistant (STNA) #300 delivered Resident #49's dinner tray. The meal consisted of stuffed cabbage, mashed potatoes, and green beans. Resident #49's main complaint during the survey was that his food was always cold. Resident #49 agreed to having temperatures of his food checked. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and facility policy review the facility failed to follow Resident #396's diet orders. This affected one resident (#396) of three residents reviewed for nutrition. The facility census was 86. Findings include: Review of the medical record for Resident #396 revealed an admission date of 03/18/24 with diagnoses including syncope and collapse, open wound of the lower left leg, hyperlipidemia, hypothyroidism, transient ischemic attack and cerebral infarction, hypertension, depression, osteoarthritis, insomnia, and glaucoma. Review of the physician's orders for March 2024 identified orders for a gluten free diet with mechanical soft texture. Review of the nutrition care plan, dated 03/20/24, revealed Resident #396 had altered nutritional status related to gluten and lactose intolerance, wound, history of edema, hypertension, transient ischemic attack, osteoarthritis, and depression. Interventions included alert dietitian if consumption is poor for more than 72 hours, diet provided per dietitian recommendation and physician's orders,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy the facility failed to maintain infection control practices and encourage fluids for Resident #66. This affected one resident (#66) of three residents reviewed for infection control. The facility census was 86. Findings include: Record review for Resident #66 revealed an admission date of 07/25/23. Diagnosis included neuromuscular dysfunction of the bladder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #66 was cognitively intact. Resident #66 had an indwelling Foley catheter. Review of the care plan dated 07/28/23 revealed Resident #66 was at risk for infection and or trauma related to the use of a Foley catheter, neurogenic bladder. Interventions included Foley catheter care every shift. Interview on 03/18/24 at 7:16 P.M. with Resident #66 revealed staff were not providing routine Foley catheter care. Observation of the catheter bag revealed Resident #66's urine was dark yellow. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-21 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, menu extension review and interview, the facility failed to follow the menu. This had the potential to affect all residents who received meals from the kitchen except Residents #18, #26 and #50 who were ordered nothing-by-mouth (NPO). The census was 82. Findings include: Review of the Menu Extension dated 02/20/24 revealed ½ cup of peppers and onions to be served for residents ordered a regular and mechanical soft diet, combined three ounces of pureed beef /cheese with two ounces of gravy and two ounces of pureed bread for resident's ordered a pureed diet, ½ cup of pureed peppers and onions for residents ordered a pureed diet, and ½ cup of peaches (instead of Jello) for residents who were ordered mildly, moderately, or extensively thickened liquids. Observation on 02/20/24 at 4:38 P.M. revealed Dietary Manager (DM) #1 and Dietary Aide (DA) #5 beginning to serve food for dinner from the steam table in the kitchen. DM #1 was using unmeasured tongs to serve the peppers and onions which were placed on top of the beef for the Philly cheese beef sandwich. Interview,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-21 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, diet order report review, and interview the facility failed to ensure meals were served at a palatable temperature. This affected five residents (Residents #29, #67, #51 and one anonymous resident) and had the potential to affect all residents who received meals from the kitchen except Residents #18, #26 and #50 who were ordered nothing-by-mouth (NPO). The census was 82. Findings include: Interview on 02/20/24 at 3:13 P.M. with Resident #29 revealed she preferred to eat meals in her room and hot food was served cold. Interview on 02/20/24 at 3:55 P.M. with a resident who requested to remain anonymous revealed hot food was served cold. Observation on 02/20/24 at 4:15 P.M. revealed Dietary Manager (DM) #1 was taking food temperatures for dinner from the steam table in the kitchen. The Philly steak beef was 144.1 degrees Fahrenheit (F) and French fries were 152 degrees F. At 5:00 P.M. a test tray was placed on the meal cart. At 5:05 P.M. the meal cart was delivered to the low 200's hall and State Tested Nurse Aide (STNA) #4 and Registered Nurse (RN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, menu extension review, diet order report review and interview, the facility failed to ensure Resident #8 was served nectar-thickened liquids according to the physician order. This affected one resident (Resident #8) and had the potential to affect two additional residents (Residents #65 and #82) who were ordered thickened liquids. The census was 82. Findings include: Review of the medical record for Resident #8 revealed an admission date of 01/27/22 with diagnoses of malignant neoplasm of the brain, acute and chronic respiratory failure with hypoxia, altered mental status, and dysphagia. Review of the February 2024 physician orders revealed Resident #8 was ordered a mechanical soft diet with nectar-thickened liquids. The order began on 01/05/24. Review of the nutrition progress note dated 02/05/24 revealed speech therapy (ST) updated the author of the progress note that she recommended a new Modified Barium Swallow (MBS) for Resident #8 to confirm need for thickened liquids. The ST was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure fall prevention interventions were implemented for Resident #14. This affected one resident (Resident #14) of three residents reviewed for falls. The facility census was 86. Findings include: Review of the medical records for Resident #14 revealed an admission date of 01/09/19 with diagnoses including hemiplegia, cerebral infarction, chronic kidney disease, type two diabetes, aphasia and gastroparesis. Review of the Minimum Data Set ( MDS) 3.0 assessment dated [DATE] revealed Resident #14 had a Behavior Interview Mental Score ( BIMS) of 10 revealing moderate cognitive impairment. Resident #14 needed two-person assistance for bed mobility, two-person assistance for transfers, and needed set up for eating. Review of the Fall Risk assessment dated [DATE] revealed a score of 17 indicating Resident #14 was at high risk for falls. Review of Plan of Care initiated 12/08/22 revealed a goal to minimize risk for falls. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-07 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review the facility failed to serve food at a safe/palatable temperature. This had the potential to affect 71 out of 73 residents who ate meals from the facility's kitchen. Resident #43 and #45 were identified as receiving nothing by mouth. The facility census was 73. Findings Include: Observation of the tray line on 11/02/23 from 11:50 A.M. through 12:50 P.M. revealed the orange chicken was 150 degrees Fahrenheit (F) and the egg roll was 141 degrees (F). Completion of a test tray and interview on 11/02/23 at 1:00 P.M. with Registered Dietitian, Licensed Dietitian (RD, LD) #280 revealed the orange chicken was 107 degrees F, the egg rolls were 116 degrees F, Lo Mein noodles were 121 degrees F, and the cold drink was 57 degrees F. The orange chicken, egg rolls and Lo Mein noodles were lukewarm and unsavory. RD, LD #280 verified the food temperatures did not meet temperature guidelines and indicated the reason was the excessive amount of time if took to plate the meals during tray line. Interview on 11/02/23 at 2:33 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-04-07 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and menu spreadsheet review, the facility failed to follow the menu as written. This affected 85 residents receiving meals from the kitchen as three residents (Residents #16, #77 and #89) were ordered nothing-by-mouth. The facility census was 88 residents. Findings include: Review of the spreadsheet for Week Two, Day 11 corresponding to 04/06/22 revealed a lunch meal consisting of chicken paprikash, mashed potatoes, gravy, brussels sprouts, bread with margarine, pudding and beverage. Portions for the meal included three ounces chicken paprikash; four ounces of mashed potatoes; four ounces of Brussels sprouts; one slice of bread; four ounces pudding and beverage of choice. The menu also crossed over to mechanical soft and pureed consistencies. Observations on 04/06/22 starting at 11:36 A.M. revealed [NAME] #400 was serving the meal. Utensils in use at the time of service included a three ounce spoodle for Brussels sprouts, four ounce spoodle for pork cubes and chicken paprikash, #8-scoop of mashed potatoes, two ounce ladle for both gravies, three ounce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-04-07 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and menu spreadsheet review, the facility failed to serve palatable meals at appetizing temperatures. This affected 85 residents receiving meals from the kitchen as three residents (Residents #16, #77 and #89) received nothing-by-mouth. The facility census was 88 residents. Findings include: Review of the spreadsheet for Week Two, Day 11 corresponding to 04/06/22 revealed a lunch meal consisting of chicken paprikash, mashed potatoes, gravy, brussels sprouts, bread with margarine, pudding and beverage. Portions for the meal included three ounces chicken paprikash; four ounces of mashed potatoes; four ounces of Brussels sprouts; one slice of bread; four ounces pudding and beverage of choice. Observations on 04/06/22 starting at 11:36 A.M. revealed [NAME] #400 was serving the meal. Temperatures of the foods on the steamwell were taken with the facility's self-calibrating thermometer and were as follows: chicken paprikash, 146 degrees Fahrenheit (F); pork cubes, 170 degrees F; mashed potatoes, 156 degrees F; Brussels sprouts, 145 degrees F; hot dog, 175…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-07 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medications in the medication storage room were not expired. This had the potential to affect all 69 residents residing on the second floor. The facility census was 88. Findings Include: Observation on [DATE] at 4:43 P.M. of the medication storage room on the second floor revealed six bottles of multivitamins with an expiration date of 01/2022, four bottles of enteric coated aspirin 81 milligram (mg) with an expiration date of 01/2022, and two bottles of Enulose 10 mg per 15 milliliters (ml) with an expiration date of 12/2021 Interview on [DATE] at 4:43 P.M. with Registered Nurse (RN) #419 verified the above observations.
- Potential for harm · Ecited before2022-04-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to clean the glucometer after testing the blood sugar of diabetic residents. This affected five residents (Residents #12, #25, #26, #41, and #51) of 17 residents receiving medications from the medication cart. The facility census was 88. Findings Include: Review of the medical record for Residents #12, #25, #26, #41, and #51 revealed all five residents were insulin dependent diabetics. Observation on 04/06/22 at 8:47 A.M. revealed Registered Nurse (RN) #409 entered Resident #25's room to check her blood sugar. After obtaining the blood sugar RN #409 returned to the medication cart and placed the glucometer (an instrument used to determine a resident's blood sugar) on top of the medication cart. RN #409 then administered Resident #25's insulin and continued down the hall to administer medications to the other 17 residents residing on the hall. Interview with RN #409 on 04/05/22 at 8:55 A.M. revealed after use the glucometer was to be cleaned with bleach wipes and left to dry. RN #409 confirmed she did not clean the glucometer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and medical record review, the facility failed to develop and implement a dental plan of care for Resident #103 and failed to develop a plan of care related to safe positioning for Resident #15. This affected two of four residents reviewed for care plans. The facility census was 88. Findings Include: 1. Review of the medical record for Resident #103 revealed an admission date of 04/13/17 and a readmission date of 02/07/18. Diagnoses included malignant neoplasm of prostate (cancer), obstructive and reflux uropathy (a blockage in the urinary tract), morbid obesity, secondary unspecified malignant neoplasm of intrapelvic lymph nodes, essential primary hypertension, atherosclerotic heart disease, chronic diastolic heart failure, type 2 diabetes, schizophrenia, and other recurrent depressive disorders. Review of the care plan dated 02/10/22 revealed the care plan did not address Resident #103's poor oral health and need for teeth extraction for denture placement. Review of the social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review the facility failed to ensure neurological checks were completed for Resident #62 post fall. This affected one of five residents reviewed for falls. The facility census was 88. Findings Include: Review of Resident #62's medical record revealed an admission date of 02/28/22 and diagnoses including heart failure, sarcoidosis, malignant neoplasm of lung, syncope and collapse, transient cerebral ischemic attack, dysphagia, cognitive communication deficit, cardiac arrest, elliptic seizures and mild-protein calorie malnutrition. Review of an admission minimum data set (MDS) assessment dated [DATE] revealed Resident #62 was cognitively impaired, had inattention, disorganized thinking and altered level of consciousness. Resident #62 required extensive assistance of two staff for bed mobility, was totally dependent on one staff for eating, required the extensive assistance of two staff for toileting, and required the extensive assistance of two staff for personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure fall interventions were in place for Resident #15. This affected one of five residents reviewed for falls. The facility census was 88. Findings Include: Medical record review revealed Resident #15 was admitted to the facility on [DATE] with diagnoses including dementia without behavioral disturbance, right knee contracture, arthritis, high blood pressure, and depression. Review of the resident's care plans revealed she was at risk for falls due to impaired mobility, impaired balance, and a history of falls. Interventions to prevent falls included to use body pillows in bed and therapy evaluation and treatment per orders. Further review of the medical record revealed on 09/04/21 at 10:31 A.M. Resident #15 had a fall. Review of the fall investigation revealed Resident #15 was found on the floor after staff heard what sounded like a tray falling on the floor. State Tested Nursing Assistant (STNA) #415 went to investigate and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure Resident #55's medications were reviewed monthly by a licensed pharmacist. This affected one of four residents reviewed for unnecessary medications. The facility census was 88. Findings include: Review of the medical record for Resident #55 revealed an admission date of 09/01/21 and a readmission date of 10/13/21. Diagnoses included heart failure, difficulty walking, muscle weakness, acute on chronic diastolic congestive heart failure, pleural effusions, dementia without behavioral disturbance, localized swelling, mass and lump in bilateral lower limbs, psychotic disorder with delusions due to known physiological condition, type 2 diabetes, malignant neoplasm of breast (cancer), chronic kidney disease, and encephalopathy (brain disease). Review of the care plan dated 02/23/22 revealed Resident #55 was at risk for behavior symptoms as she was experiencing auditory and visual hallucinations, removed clothing, refused medications and meals,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-04 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure Resident #18, Resident #56, and Resident #58 had clothing protectors during all meals. This affected three (Resident #18, Resident #56, and Resident #58) of four residents observed requiring a clothing protector during meal service. Findings include: 1. Observation on 04/01/19 at 8:15 A.M. revealed residents were in the dining room eating breakfast. Resident #18, Resident #56, and Resident #58 were originally using a paper napkin as a clothing protector and then the napkin was replaced with a hand towel laying over their chest. Interview on 04/01/19 at 9:00 A.M. with State Tested Nursing Assistant (STNA) #817 verified they did not have clothing protectors during the observed breakfast meal. STNA #817 revealed laundry was supposed to restock the clothing protectors, and since there were none, they resorted to using towels. Interview on 04/01/19 at 9:08 A.M. with STNA #813 confirmed they were using towels instead of clothing protectors during the breakfast meal service. 2. Observation on 04/04/19 at 12:40 P.M. revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility failed to ensure Resident #30, Resident #53, Resident #60, and Resident #92 were supervised while eating during meal services. This affected all four (Resident #30, Resident #53, Resident #60, and Resident #92) of four residents observed eating without supervision in the dining room. Findings include: Observation on 04/01/19 at 8:44 A.M. revealed State Tested Nursing Assistant (STNA) #816 and STNA #813 left the dining room during breakfast meal service. Observation on 04/01/19 from 8:44 A.M. to 8:46 A.M. revealed the dining room was left unattended. STNA #817 entered the dining room at 8:46 A.M. Resident #30, Resident #53, Resident #60, and Resident #92 were still eating when no staff were in the dining room. Interview on 04/01/19 at 8:55 A.M. with STNA #813 revealed she did not realized STNA #816 was leaving the dining room when she left, and revealed the dining room should not be left unattended. Interview on 04/01/19 at 9:08 A.M. with STNA #813 revealed when she left the dining room she sent STNA #817 into the dining room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-04 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents were served the correct portion size of pureed dinner roll. This affected all five (Resident #86, Resident #59, Resident #37, Resident #66, and Resident #309) of five residents that were on a dysphagia or pureed textured diet. Findings include: Review of the diet spreadsheet for lunch on 04/03/19 revealed residents on a dysphagia and pureed diet should be served a number 12 scoop size pureed wheat roll. Review of the facility Diet Order Census list revealed Resident #86 and Resident #59 were ordered a dysphagia mechanically altered textured diet. Resident #37, Resident #66, and Resident #309 were ordered a pureed textured diet. Review of the Basis at a Glance information guide, revised 2002 revealed at number 16 scoop size is a fourth of a cup and a number 12 scoop size is a third of a cup. Observation on 04/03/19 at 12:05 P.M. revealed [NAME] #814 used a number 16 scoop size instead of a number 12 scoop size to serve pureed wheat roll. Interview on 04/03/19 at 12:05 P.M. with [NAME] #814…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain comfortable sound levels for Resident #65. This affected two (Residents #65 and #39) of six residents reviewed for comfortable environment. Findings include: Record review revealed Resident #65 was admitted on [DATE] and readmitted on [DATE] with diagnoses including but not limited to Charcot's left ankle foot joint, chronic kidney disease, heart failure, and atrial fibrillation. Resident #65's 01/05/19 quarterly minimum date set (MDS) revealed her cognition was intact. Interview with Resident #65 on 04/01/19 at 1:37 P.M. with Resident #65, in the resident's room, revealed the resident next door (Resident #39) yells all night and she is worried about not getting enough sleep with chemotherapy treatments starting. Observation at this time revealed Resident #39 was yelling which could be heard in Resident #65's room. Interview on 04/03/19 at 2:48 P.M. with Licensed Practical Nurse (LPN) #815 revealed Resident #39 does yell at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nail care was provided to a resident dependent for activities of daily living (ADLs). This affected one (Resident #12) of three residents reviewed for activities of daily living. The facility identified 47 residents as being dependent for ADLs. Findings include: Review of the record revealed Resident #12 was admitted on [DATE] with diagnoses including chronic respiratory failure and cerebral infarction. Review of the significant change Minimum Data Set (MDS) 3.0 dated 02/22/19 indicated the resident was severely cognitively impaired and was totally dependent for bed mobility, dressing, toileting, eating, and personal hygiene. The resident was on hospice care. Resident #12 had a care plan initiated 02/28/19 for ADL self care deficit. The plan included staff to provide total assistance with ADLs. During an observation on 04/01/19 at 10:20 A.M., Resident #12's fingernails on the right hand were noted to be long with a brown colored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medication was administered as ordered for one resident (Resident #79) out of five residents reviewed for unnecessary medications. Findings include: Record review revealed Resident #79 was admitted to the facility on [DATE] with diagnoses including respiratory failure, neuromuscular dysfunction, hypertension, acute tracheitis, and type two diabetes. Resident #79's admission Minimum Data Set (MDS) 3.0 assessment revealed Resident #79 to have intact cognition scoring a fifteen on the Brief Interview for Mental Status (BIMS). Review of Resident #79's medical record revealed an order for Heparin Sodium (an anticoagulant medication) to inject 7500 units subcutaneously every eight hours. Review of Resident #79's Medication Administration Record (MAR) for the month of March, 2019 revealed Resident #79 did not receive the ordered Heparin doses for the four following times: 1. 2:00 P.M. dose on 03/04/19 2. 10:00 P.M. dose on 03/18/19 3. 6:00 A.M. dose on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure labeling and storage of medication. This affected seven of 102 residents residing in the facility (Residents #1, #202, #203 #14, #70, #81, and #92). Findings include: 1. Review of the record revealed Resident #1 was admitted on [DATE]. He had a physician order dated 02/27/19 for insulin lispro solution inject as per sliding scale: if blood sugar 70-150=0 units, 141-200=1 unit, 201-250=2 units, 251--300=3 units, 301-350=4 units, 351-400=5 units, greater than 400 give 5 units then call MD, subcutaneously before meals and at bedtime for diabetes. During a medication administration observation on 04/02/19 at 4:38 P.M., Licensed Practical Nurse (LPN) #804 administered insulin to Resident #1. The resident's blood sugar was 235. The LPN prepared lispro insulin (Humalog) 2 units. Review of the 10 milliliter insulin vial revealed no indication which resident it belonged to. On 04/02/19 at 4:49 P.M., LPN #804 confirmed there was no name on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policies, the facility failed to ensure staff provided care in a manner to prevent the spread of infection. This affected one (Resident #28) for maintenance of a urinary catheter and during catheter care of one resident reviewed for urinary catheters and one (Resident #64) during incontinence care of one resident reviewed for urinary tract infections. Findings include: 1. Review of the record revealed Resident #28 was admitted on [DATE] with diagnoses including paraplegia, pressure ulcer sacral region, pressure ulcer buttock, and neuromuscular dysfunction of bladder. The resident had a physician order dated 01/22/19 to maintain Foley (urinary) catheter for neurogenic bladder. Review of the quarterly Minimum Data Set (MDS) 3.0 dated 02/08/19 indicated Resident #28 was cognitively intact, needed extensive assistance with activities of daily living, and had functional limitations in range of motion to both upper and lower extremities. She had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$203,406 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $132,650 — penalty dated 2026-01-05
- $70,756 — penalty dated 2025-06-25
- Medicare payment denial — starting 2026-01-27 for 35 days
- Medicare payment denial — starting 2024-07-09 for 8 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.9 | -1.9 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 3 of 5 | 4.4 | -1.4 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| PACS GROUP, INC. | Organization | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| PACS HOLDINGS, LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| HANCOCK, MARK | Individual | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| MURRAY, JASON | Individual | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | since 12/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | since 12/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | since 12/01/2024 |
| PROVIDENCE GROUP NH, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 12/01/2024 |
| GROPPI, RACHEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC | Organization | ADP OF THE SNF | since 12/01/2024 |
| PROVIDENCE GROUP INC | Organization | ADP OF THE SNF | since 03/30/2026 |
| SNF OH HOLDCO LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELL INTEGRA MASTER JV LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELL PM HOLDCO JV LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELLTOWER INC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELLTOWER OP, LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| JONES, RICHARD | Individual | ADP OF THE SNF | since 12/01/2024 |
CMS files one row per role, so the 18 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $341K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366419. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-03-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.