Westerville Post Acute
1060 Eastwind Drive, Westerville, OH 43081 · For profit - Limited Liability company · 130 certified beds · (614) 895-1038 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $315,699 in federal fines (most recent 2024-02-21)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.7% | 5.3% | 15.4% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 8.1% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.2% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.7% | 0.4% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 34.5% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.7% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.6% | 6.1% | 16.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 11.5% | 25.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 72.2% | 94.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.5% | 3.4% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 31.3% | 21.4% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.4% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 35.7% | 75.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 36.6% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.1% | 12.9% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 54% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.8%CMS range 41.4–63.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.2–15.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 3.8–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 96.5 residents a day — about 74% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.44 on weekdays — 17% thinner on weekends. RN hours go from 0.61 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 28% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 13 most serious are shown; the remaining 51 are one tap away and print in full.
- Immediate jeopardy · J2024-03-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews, hospital record review, review of emergency medical services (EMS) run reports, review of prescribing information for NPH 70/30 Insulin, and facility policy review, the facility failed to ensure Resident #104's blood sugar levels were adequately monitored to prevent incidents of hypoglycemia. This resulted in Immediate Jeopardy on [DATE] when Resident #104, who had a history of hypoglycemia (low blood sugar), was ordered NPH insulin 70/30 (mixture of short and fast acting insulin) and Dapagliflozin propanediol (oral medication used to lower blood glucose level), and did not have routine blood sugar/glucose checks being completed, was found unresponsive with a low blood sugar of 39 milligrams/deciliter, required cardio-pulmonary resuscitation (CPR), and was admitted to the hospital for hypoglycemia, hypotension, unresponsiveness, fracture of the clavicle and fracture of the right second rib. This affected one (Resident #104) of three residents reviewed for blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-02-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, review of a facility self-reported incident (SRI) and investigation, review of a police report, review of emergency medical service (EMS) report, review of the hospital reports, review of the facility's Abuse/Neglect policy and procedure, and interviews with the police, family, and staff, the facility failed to ensure Resident #109, who was admitted to the facility for abdominal surgical wound care was free from a situation of neglect when facility staff failed to provide appropriate and timely wound treatment, care, and services. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm and medical emergency on 02/03/04 when Resident #109 and her family identified delayed and improper wound care resulting in the family's call to local police for a welfare check. Upon police arrival (on 02/03/04 beginning at approximately 12:00 P.M.) the resident's call light was activated for staff assistance and police identified significant concerns with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-10-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of hospital records, and interview, the facility failed to timely identify and assess symptoms of a urinary tract infection (UTI), accurately collect a sample of urine for testing, and notify the physician of contaminated urine specimens for Resident #24. Additionally, the facility failed to remove Resident #52's indwelling urinary catheter following the collection of a 24-hour urine. Actual harm occurred beginning on 07/04/23 when the facility failed to identify symptoms of UTI, treat the UTI with the appropriate antibiotics, and notify the physician of multiple contaminated urine samples causing Resident #24 to sustain a significant decline in condition. On 08/04/23 the resident was transferred to an acute care hospital for confusion and suicide attempt and was found to have a UTI. The resident was hospitalized for nine days and required intravenous (IV) antibiotics to treat the urinary tract infection. This affected two residents (#24 and #52) of two residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff and resident interview, and review of the facility policy, the facility failed to ensure the call light was positioned within reach of one resident (#640) out of five residents observed for call light placement. The facility census was 89.Findings include: Review of the medical record for Resident #640 revealed an admission date of 01/24/22 with diagnoses of but not limited to atherosclerotic heart disease of native coronary artery without angina pectoris, chronic obstructive pulmonary disease hyperlipidemia, morbid obesity, hypertension, major depressive disorder, Alzheimer's disease with late onset, dementia, chronic respiratory failure, and anxiety disorder.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of seven which indicated severe cognitive impairment, was dependent on a wheelchair for mobility, and required maximal to dependent assistance for activities of daily living…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure dietary preferences were honored. This affected two residents (#605 and #630) of five residents reviewed for food preferences. The facility census was 89.Findings include:1.Review of the medical record for Resident #605 revealed an admission date of 01/05/26 with diagnoses of but not limited to hydronephrosis with renal and ureteral calculous obstruction, severe protein-calorie malnutrition, pressure ulcer to left buttock stage 3, diastolic heart failure, adult failure to thrive, hypertension, spastic hemiplegia affecting left nondominant side, cognitive communication deficit, and obstructive reflux uropathy.Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status of 12 which indicated moderate cognitive impairment, was dependent on staff for all activities of daily living (ADLs), and required supervision for eating.Review of the care plan for Resident #605…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, the facility failed to follow infection control procedures during incontinence care. This affected one residents (#630) of the five residents reviewed for incontinence care. The facility census was 89.Findings include:Review of the medical record for Resident #630 revealed an admission date of 09/24/25 with diagnoses of but not limited to chronic obstructive pulmonary disease, muscle weakness, type two diabetes, acute and chronic respiratory failure, hypertension, and major depressive disorder.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #630 had a Brief Interview for Mental Status (BIMS) of 15 which indicated no cognitive impairment and was dependent on staff for toileting hygiene.Review of the care plan for Resident #630 revealed a focus of resident is incontinent of bowel and bladder due to limited mobility, medication use, and overactive bladder wit interventions to include provide check and change incontinence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-07 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews, pharmacist interview, and review of facility policy, the facility failed to have an adequate post discharge plan for medication administration when the facility did not ensure an adequate supply of medications were available for a resident at discharge. This affected one former resident (#95) out of three residents reviewed for discharge planning. The facility census was 91 residents. Findings Include:Review of a closed medical record revealed that former Resident #95 was admitted to the facility on [DATE] and had diagnoses that included cerebral infarction, hypertension, malignant neoplasm of kidney, and atrial fibrillation.Review of Resident #95's Minimum Data Set (MDS) 3.0 assessment on 12/12/25 revealed that Brief Interview with Mental Status (BIMS) score of 15, indicative of intact cognitive status. Resident #95 was assessed as being on antidepressant, anticoagulant, antiplatelet and diuretic medications.Review of Resident #95's discharge summary initiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of resident medical records, resident interviews, staff interviews and review of facility policy, the facility failed to offer activities of interest to residents. This affected one resident (#95) out of four residents reviewed for activities. The facility census was 91 residents. Findings include:Review of a closed resident medical record revealed that Former Resident #95 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction and depression. Review of Former Resident #95's Minimum Data Set (MDS) 3.0 comprehensive assessment dated [DATE] revealed that he had a Brief Interview for Mental Status (BIMS) score of 15, indicative of cognitively intact status. Resident #95 was assessed as having books, newspapers and magazines to read while in the facility as somewhat important to him. He was assessed as feeling that it was somewhat important for him to have music that he liked to listen to while he was in the facility. It was also somewhat important to him to do things…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interviews, and review of facility policy, the facility failed to ensure Resident #25 was free from a significant medication error when the physician was not notified of a high blood glucose per sliding scale order. This affected one resident (#25) of two residents reviewed for insulin management. The facility census was 91.Findings Include: Review of Resident #25's medical record revealed an admission date of 04/25/26 with diagnoses that included but were not limited to diabetes type one (DM), hypertension and chronic obstructive pulmonary disease. Review of Resident #25's functional abilities assessment dated [DATE] revealed he required assistance from staff with toileting, dressing and mobility.Review of Resident #25's physicians orders dated 04/25/26 revealed the following orders for insulin: Insulin Glargine Subcutaneous Solution 100 units per milliliter (ml) with instructions to inject 15 units subcutaneously one time a day; Insulin Lispro Injection Solution 100 units…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure that opened bulk medications were properly labeled with an open date or discard date to prevent the risk of use of contaminated or expired medications. This had the potential to affect all 32 residents in the 400 hall receiving medications. The facility census was 91.Findings Include: Observation on 05/05/26 at 7:45 A.M. of medication storage for the 400 hall nurses cart revealed the following opened and undated bulk medications: Milk of Magnesia 473 milliliter (ml) bottle that was half empty; Tylenol 325 milligram (mg) 100 count bottle that was half empty; Tylenol 500 mg 100 count bottle that was half empty; Active Liquid Protein 887 ml bottle that was half empty; Geri-Tussin 473 ml bottle that was half empty; and Alkums antacid tablets 150 count bottle that was half empty.Interview on 05/05/26 at 7:45 A.M. with Licensed Practical Nurse (LPN) #525 revealed opened bulk medication bottles once opened should be dated with the open date. LPN #525 also verified the above medications were not dated.
- Potential for harm · Dcited before2025-07-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview and facility policy review, the facility failed to ensure dressing changes were completed as ordered by the physician. This affected one (Resident #16) out of three residents reviewed for wound care. The facility census was 84. Findings include: Review of the medical record for Resident #16 revealed an admission date of 10/16/24 with diagnoses including mild cognitive impairment, borderline personality disorder, type II diabetes mellitus, non-pressure chronic ulcer of the right foot, paraplegia, chronic kidney disease, anxiety, depression and osteomyelitis of the vertebra. Review of the care plan dated 10/26/24 revealed Resident #16 has an alteration in skin integrity with an unstageable pressure injury (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) to the right buttock and a deep tissue injury (DTI) (A purple or maroon localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue due…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #25's medical record revealed an admission date of 10/04/21 with diagnoses including epileptic seizures related to external causes, disease of esophagus, major depressive disorder, anxiety disorder, encephalopathy, dysphagia, psychotic disorder with delusions, personal history of traumatic brain injury, and other sexual dysfunction not due to a substance or known condition. Review of Resident #25's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he had severely impaired cognition. He had verbal behaviors directed towards others and rejection of care daily. Review of Resident #25's plan of care dated 04/15/24 revealed he required the use of psychotropic medications with potential for adverse reactions related to diagnoses. Interventions included adjusting room temperature and lighting, administering medications as ordered, assessing comfort levels as needed, encouraging appropriate mobility aides and safety devises, encouraging to verbalize feelings, evaluating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the facility failed to ensure accurate coordination with the Pre-admission Screening and Resident Review (PASARR) process by submitting an incorrect list of mental health diagnoses. This affected one resident (Resident #22) of two residents reviewed for PASARR. The facility census was 83. Findings include: Review of the medical record for Resident #22 revealed an admission date of 08/12/22. The resident had documented mental health diagnoses including other specified personality disorder (07/11/17), bipolar disorder (11/24/17), borderline personality disorder (12/04/17), major depressive disorder (10/07/18), unspecified mood disorder (12/01/21), and both post-traumatic stress disorder and anxiety disorder (08/12/22). Review of the care plan dated 08/21/23 revealed Resident #22 was at risk for changes in mood related to diagnoses of depression, anxiety, and post-traumatic stress disorder. Interventions included administering medications as ordered, allowing time to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · D2025-06-30 · tag F0646 — isolatedNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, and staff interview, the facility failed to ensure the state mental health authority was notified of updated and accurate mental health diagnoses. This affected one resident (Resident #22) of two residents reviewed for Pre-admission Screening and Resident Review (PASARR). The facility census was 83. Findings include: Review of the medical record for Resident #22 revealed an admission date of 08/12/22. The resident had documented mental health diagnoses including other specified personality disorder (07/11/17), bipolar disorder (11/24/17), borderline personality disorder (12/04/17), major depressive disorder (10/07/18), unspecified mood disorder (12/01/21), and both post-traumatic stress disorder and anxiety disorder (08/12/22). Review of the care plan dated 08/21/23 documented Resident #22 was at risk for changes in mood related to diagnoses of depression, anxiety, and post-traumatic stress disorder. Interventions included administering medications as ordered,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to hold a timely admission care conference for one resident. This affected one resident (#188) of three residents sampled for care planning. The facility census was 83. Findings include: Review of Resident #188's medical record revealed an admission date of 06/03/25 and diagnoses including chronic obstructive pulmonary disease, cerebral infarction, atrial fibrillation, major depressive disorder, anxiety disorder, adjustment disorder with depressed mood, polyneuropathy, hypertension, antisocial personality disorder, and insomnia. Review of Resident #188's admission Minimum Data Set (MDS) dated [DATE] revealed Resident #188 had a Brief Interview for Mental Status (BIMS) score of 15 indicating the resident had intact cognition. Further review revealed the resident had daily verbal behaviors directed at others and rejected care daily. Review of Resident #188's physicians' orders revealed an order for two staff members to be in his room for any care or contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interviews, personnel file reviews, record review and policy review, the facility failed to ensure activities were offered to meet the individualized needs of a resident. This affected one resident (#48) of one resident reviewed for activities. The facility census was 83. Findings Include: Review of the medical record for Resident #48 revealed an admission date of 10/07/24. Pertinent diagnoses included: chronic respiratory failure, Chronic Obstructive Pulmonary Disease (COPD) with acute exacerbation, chronic diastolic (congestive) heart failure, schizoaffective disorder and anxiety disorder. Review of the comprehensive Minimum Data Set (MDS) dated [DATE] revealed Resident #48 had moderate cognitive impairment. She needed substantial assistance for bathing and personal hygiene and was dependent on staff for toileting, lower body dressing and transfers. Review of the care plan dated 10/14/24 revealed Resident #48 was capable of pursuing independent and group…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review revealed the facility failed to ensure a hand protector was in place for Resident #35 as ordered. This affected one resident (#35) of three residents reviewed for positioning and mobility. The facility census was 83. Findings include: Review of Resident #35's medical record revealed an admission date of 06/22/18 with diagnoses including hemiplegia and hemiparesis affecting left side, type two diabetes mellitus, aphasia, hypertension, dysphagia, and cognitive communication deficit. Review of Resident #35's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was rarely or never understood. She had a range of motion impairment of upper and lower extremity on one side. Review of Resident #35's plan of care dated 10/29/24 revealed the resident required use of splinting palm protector of left hand. She was at risk for skin irritation and or breakdown contracture. Interventions included assessing splint or brace for defects, cleansing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to ensure a complete investigation was completed to determine root cause analysis when a resident sustained a fall and failed to ensure fall safety interventions were in place as per residents care plan. This affected three residents (#238, #3, and #79) of the six residents reviewed for accidents and falls. Facility census was 83. Findings include: 1. Review of the medical record for Resident #238 revealed an initial admission date of 08/30/2023, a re-entry date of 11/20/2024 and a discharge date of 12/03/2024. Diagnoses included non-traumatic intracerebral hemorrhage, dementia, and hypertension. Review of Resident #238's annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 04 out of 15 indicating an severely impaired cognition for daily decision making abilities. Resident #238 was noted to display behaviors including rejection of care. Resident #238…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to timely or accurately implement nutrition recommendations for Resident #13, #35, and #81. This affected three residents (#18, #35, #81) of seven residents reviewed for nutrition. The facility census was 83. Findings include: 1. Review of Resident #18's medical record revealed an admission date of 09/25/21 with diagnoses including malignant neoplasm of mouth, dysphagia, protein-calorie malnutrition, adult failure to thrive, major depressive disorder (8/16/24), and unspecified psychosis. Review of Resident #18's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed moderately impaired cognition. Review of Resident #18's plan of care dated 03/24/25 revealed the resident had altered nutritional status as evidenced by impaired chewing ability, decreased intake of solids, refuses to eat puree and only drinks. The resident required tube feeding and supplement use. Her weight loss was unavoidable due to cancer status, refusal of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, policy review, and record review the facility failed to identify and make staff aware of trauma triggers for a resident with post-traumatic stress disorder and failed to provide consistent psychosocial intervention. This affected one resident (#45) of one sampled for mood and behavior. The facility census was 83. Findings include: Review of Resident #45's medical record revealed an admission date 12/07/23 and diagnoses including chronic respiratory failure, chronic obstructive pulmonary disease, hyperlipidemia, anemia, intervertebral disc replacement lumbar region, spinal stenosis, major depressive disorder, post-traumatic stress disorder, hypertension, and heart failure. Review of Resident #45's quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #45 had a Brief Interview for Mental Status (BIMS) score of 14 indicating the resident had intact cognition. Review of Resident #45's physicians' orders revealed the resident was receiving the antidepressant medications Zoloft 150mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, this facility failed to ensure controlled substances were logged or signed out in the control substance log when that medication was administered. This affected one resident (Resident #44) of the four residents reviewed during medication administration observation. The facility census was 83. Findings include: During observation completed on 06/26/2025 at 12:45 P.M. of one of the facility's four medication carts, it was noted that not all controlled substance medications were logged when the medication was removed from it packet for administration. Resident #44 was noted to have a package housing 12 tablet of the controlled substance, Lacosamide (Vimpat) 50 milligrams (mg), give one tablet two times a day. Review of the controlled substance log book for this medication cart revealed the last tablet signed out was on 06/25/2025 leaving 13 tablets Interview on 06/26/2025 at 12:48 P.M. with Licensed Practical Nurse (LPN) #112 revealed she administered one of the Vimpat tablets this morning to Resident #44 but did not sign the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of Resident #3's medical record revealed that she was admitted on [DATE] with diagnoses that included diabetes mellitus type 2 with foot ulcer and chronic kidney disease, malnutrition, paraplegia, discitis, borderline personality disorder and chronic pulmonary obstruction. She was alert and oriented. Review of Resident #3's clinical physician orders dated 05/30/25 revealed orders for Aspirin Oral Tablet Chewable 81 MG; give 1 tablet by mouth one time a day for hypertension, Insulin Glargine Subcutaneous Solution 100 UNIT/ML; inject 12 unit subcutaneously at bedtime for type 2 diabetes, Hydrochlorothiazide Tablet 25 MG; give 1 tablet by mouth one time a day for hypertension and edema, Ramelteon Oral Tablet 8 MG; give 1 tablet by mouth at bedtime for Insomnia and Gabapentin Capsule 400 MG; give 1 capsule by mouth three times a day for nerve pain. Review of Pharmacy Medication reviews from May 2024 to May 2025 for Resident #3 revealed no reviews for the months of July 2024, August 2024, September 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews, record review, policy review and safety data sheet review, the facility failed to ensure Resident #38 was free from significant medication errors. This affected one resident (#38) of one resident reviewed for medication errors. The facility census was 83. Findings Include: Record review revealed Resident #38 was admitted to the facility on [DATE]. Pertinent diagnoses included: type 2 diabetes mellitus with hyperglycemia, long term (current) use of insulin, acquired absence of right foot, acquired absence of left leg below knee, severe obesity and dementia. Review of quarterly Minimum Data Set (MDS) dated [DATE] for Resident #38 revealed he was cognitively intact. The functional assessment rated Resident #38 as independent on eating, hygiene, dressing and transfers, with supervision needed for showers/bathing. Review of Care Plan for Resident #38 dated 11/13/24 revealed Resident #38 was at risk for hyper/hypoglycemic reactions, abnormal lab values and diabetic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility policy review, this facility failed to ensure medication stored in the medication room and medication carts were properly labeled with an open date. This affected two residents (#33 and #243) of the four residents reviewed during medication administration. The facility census was 83. Findings include: 1. Observations completed on 06/26/2025 at 12:30 P.M. of one of the facility's two medication rooms revealed one open box with a bottle of Humulin R 3 milliliter (ml) insulin in it. The open box was noted to belong to Resident #243 who no longer resided in this facility. No open date was noted on this box. The insulin bottle stored in the box was noted to have the metal cap removed from the top of the bottle. The insulin bottle did not have an open date on it. Interview on 06/26/2025 at 12:35 P.M. with Licensed Practical Nurse (LPN) #112 confirmed there was a box of insulin with no open date being stored in the refrigerator in the medication room. LPN #112 confirmed this medication should have been dated with it was opened to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the facility failed to complete physician ordered lab tests. This affected one resident (#79) of three residents reviewed for lab tests. Findings include: Review of the medical record for Resident #79 revealed an admission date of 05/28/25, with diagnoses including chronic respiratory failure, hypertension, dissection of the ascending aorta, cerebral infarction, history of transient ischemic attack, metabolic encephalopathy, hemiplegia, and hemiparesis Review of the hospital discharge instructions dated 06/06/25 showed a requirement for a routine urine aerobic culture as part of pre-operative testing for a surgical procedure scheduled on 06/26/25. The discharge documents included a checklist for laboratory tests to be completed following transfer to the facility for a procedure. Review of the Minimum Data Set (MDS) dated [DATE] showed the resident was severely cognitively impaired, required extensive assistance for activities of daily living and is always…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, and staff interview, the facility failed to ensure resident medical records contained information related to a resident's hospital admission. This affected one resident, (#238) of the six residents reviewed for accidents and falls. Facility census was 83. Findings include: Review of the medical record for Resident #238 revealed an initial admission date of 08/30/2023, a re-entry date of 11/20/2024 and a discharge date of 12/03/2024. Diagnoses included non traumatic intracerebral hemorrhage, dementia, and hypertension. Review of Resident #238's annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 04 out of 15 indicating a severely impaired cognition for daily decision making abilities. Resident #238 was noted to display behaviors including rejection of care. Resident #238 was noted to be free of any impairment to his upper and lower extremities and was noted to be independent with all activities of daily living and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure enhanced barrier precautions were maintained during skin care. This affected one resident (#35) out of 16 residents on enhanced barrier precautions. The facility census was 83. Findings include: Review of Resident #35's medical record revealed an admission date of 06/22/18 with diagnoses including hemiplegia and hemiparesis affecting the left side, type 2 diabetes mellitus, aphasia, hypertension, dysphagia, and cognitive communication deficit. Review of the resident's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was rarely or never understood. Review of Resident #35's physician order dated 06/17/25 revealed an order for treatment of moisture-associated skin damage to the back of the head. Staff were instructed to cleanse the area with soap and water daily and as needed, pat dry, and leave open to air. Review of physician order dated 02/18/25 required enhanced barrier precautions for high-contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-27 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, staff interview, and facility policy review, the facility failed to ensure their medication error did not exceed five percent. The facility had two medication errors out of 28 opportunities resulting in a medication error rate of 7.14 percent. This affected two (Resident #30 and Resident #36) of five residents reviewed for medication administration. The census was 102. Findings include: 1. Review of the medical record for Resident #30 revealed an initial admission date of 08/31/23 with diagnoses including dementia, cerebrovascular accident with right sided hemiplegia, asthma, severe protein-calorie malnutrition, multiple sclerosis, chronic obstructive pulmonary disease, anemia, metabolic encephalopathy, bipolar disorder, chronic pain, osteoarthritis, hypertension and major depressive disorder. Review of Resident #30's quarterly Minimum Data Set (MDS) assessment, dated 01/03/24, revealed Resident #30 had a moderate cognitive deficit. Review of Resident #30's monthly physician orders for March 2024 revealed an order, dated 01/30/24, for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-21 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a police report, interview with the local Fire Deputy Chief, residents and staff, review of the resident council minutes, review of emergency call records, and policy review, the facility failed to have sufficient staffing to meet the residents needs. This affected four residents (#28, #35, #58, and #109) and had the potential to affect all 104 residents currently residing in the facility. Findings include: Review of the resident council minutes dated 01/24/24 revealed call lights were not being answered timely. Review of the closed medical record revealed Resident #109 was admitted on [DATE] and discharged on 02/03/24. Diagnoses included surgical aftercare following surgery on the digestive system, colostomy, gastrostomy, protein-calorie malnutrition, anxiety, fistula of intestine, and parastomal hernia without obstruction or gangrene. Review of the case report summary from the local police (Westerville) for incident that occurred on 02/03/24 from 3:00 A.M. to 12:11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the police report, review of the Emergency Medical Services (EMS) report, review of the hospital records, review of the facility's self-reported incident (SRI), staff interview, and facility policy review, the facility failed to timely report an allegation of resident neglect to the State Survey Agency, the Ohio Department of Health. This affected one (Residents #109) of three residents reviewed for abuse. The facility census was 104. Findings include: Review of the closed medical record for Resident #109 revealed the resident was admitted to the facility on [DATE] and discharged on 02/03/24 to the hospital. Resident #109 had diagnoses including surgical aftercare following surgery on the digestive system, colostomy, gastrostomy, protein-calorie malnutrition, anxiety, fistula of intestine, and parastomal hernia without obstruction or gangrene. Review of the Medicare five-day Minimum Data Set (MDS) assessment dated [DATE] revealed the staff assessment for Resident #109…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, and policy review, the facility failed to timely treat a resident's pressure ulcers when they were first identified. This affected one (Resident #111) of three residents reviewed for wounds. The facility census was 104. Findings include: Review of the closed medical record revealed Resident #111 was admitted on [DATE] and left the facility against medical advice (AMA) on 01/22/24. Diagnoses included spinal stenosis, type II diabetes mellitus, bipolar disorder, mood disorder, convulsions, and cervicalgia. Review of the nursing note dated 01/19/24 (Friday) at 5:01 P.M. revealed Resident #111 had a pressure wound to coccyx that measured 2.5 centimeters (cm) long and 0.7 cm wide. Resident #111 also had a pressure wound to the right upper buttock that measured 1.5 cm long and one cm wide. Resident #111 had a pressure wound to the left buttock that measured 1.5 cm long and 0.8 cm wide. Resident #111 had a scabbed wound to right groin and a pressure wound to right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, review of a Self-Reported Incident, review of the witness statements and police report, and resident and staff interviews, the facility failed to ensure Resident #90 was treated with dignity and respect. This affected one resident (#90) of three residents reviewed for dignity and respect. The facility census was 89. Findings include: Review of the medical record revealed Resident #90 was admitted to the facility on [DATE] and discharged on 11/28/23. Resident 390 had diagnoses including cerebral infarction, aphasia, chronic pain syndrome, and osteoarthritis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #90 had unclear speech, sometimes understood, and responded adequately to simple direct communication only. Resident #90's cognitive skills were modified independently with some difficulty in new situations and had no behaviors. Review of a facility Self-Reported Incident (SRI), tracking number 241517 dated 11/27/23 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the resident council minutes, and resident and staff interviews, the facility failed to ensure the residents were bathed according to their bathing preference. This affected two residents (#69 and #70) of three residents reviewed for bathing preferences. The facility census was 89. Findings include: 1. Review of the medical record revealed Resident #69 was admitted on [DATE] with diagnoses including fracture of right femur, anxiety, and intracranial injury with loss of consciousness. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 was cognitively intact and required extensive assistance of one staff for bed mobility and personal hygiene and extensive assistance of two staff for transfers. Review of the plan of care dated 10/26/23 revealed Resident #69 was satisfied with bathing twice a week and preferred a shower. Review of the facility's shower schedule revealed Resident #69 was scheduled to be bathed during the evening shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to timely report a resident fall, timely assess Resident #61 status post fall to prevent further falls/accidents and failed to ensure the fall was documented in the resident's medical record. This affected one resident (#61) of three residents reviewed for falls. The facility census was 89. Findings include: Review of the medical record revealed Resident #61 was admitted on [DATE] with diagnoses including malignant neoplasm of lung, acute respiratory failure, pleural effusion, and fracture of vertebra. Review of a nurse practitioner (NP) note dated 11/29/23 at 10:53 A.M. revealed Resident #61 reported they had ongoing pain in the shoulder, but it was worse after a fall on 11/28/23. There was documentation in the medical record of Resident #61 falling on 11/28/23. Review of a Fall Review form dated 11/29/23 at 1:13 P.M. revealed the NP notified the nurse that Resident #61 reported a fall that took place on 11/28/23 around 6:00 P.M. The nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the medication administration policy and procedure, and resident and staff interview, the facility failed to ensure controlled drug records and medication administration records were consistent and accurate to reflect the actual administration and accounting for controlled medications for Resident #69. This affected one resident (#69) of three residents reviewed for medications. The facility census was 89. Findings include: Review of the medical record revealed Resident #69 was admitted on [DATE] with diagnoses including fracture of right femur, anxiety, and intracranial injury with loss of consciousness. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 was cognitively intact. Review of the plan of care dated 09/25/23 revealed Resident #69 had pain/discomfort related to right femur and right tibia fracture. Interventions included administering pain medication and encouraged nonmedicinal interventions to control pain. The plan of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 12. Review of the medical record for the Resident #79 revealed an initial admission date of 01/24/23 with several trips out to the hospital. Diagnoses included encephalopathy, fracture of the upper end right humerus, fracture of the third metacarpal left hand, fracture of the fifth metacarpal left hand, muscle weakness, liver cirrhosis and seizures. Review of fall admission assessment dated [DATE] revealed residents cognitive status had changed in the previous seven days and also revealed resident was confined to a chair with no previous falls. Review of the MDS assessment dated [DATE] revealed Resident #79 was cognitively intact and required assistance from staff for mobility. Review of Occupational Therapy (OT) notes dated 07/25/23 to 08/02/23 revealed resident used the wheeled walker and wheelchair for support when ambulating. OT notes revealed resident had poor attention, short term memory, concentration and safety awareness requiring verbal cues. Review of Physical Therapy (PT) notes dated 07/25/23 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-10 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review facility failed to ensure pureed foods were made to the correct texture and with following the recipe. This affected five Resident (#6, #25, #70, #74, and #88) with orders for pureed food. Facility census was 92. Findings include Observation and interview on 10/04/23 at 11:53 A.M. to 12:10 P.M. revealed Dietary staff #292 made puree food for five residents (Resident #6,#25,#70,#74, and #88). Dietary staff revealed she aimed for a mashed potato consistency for pureed food. She revealed for the rice she started a ½ cup scoop for each serving and made six servings with about ½ cup of water. She then added two tablespoon scoops of thickener. Dietary staff stated she thought this was a good consistency. Surveyor asked to do a taste test for texture and taste and dietary staff completed taste test and stated oh that tastes like paste. The texture was gummy and sticky with full grains of rice still present and visible. Dietary staff then added another ½ cup of water to loosen it up. She then blended the mixture and a second taste test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure one resident's indwelling urinary catheter collection bag was contained in a privacy bag. This affected one (Resident #52) of one reviewed for indwelling urinary catheter. The facility census was 92. Findings Include: Review of the medical record for Resident #52 revealed an initial admission date of 07/08/23 with the most recent readmission of 07/24/23 with diagnoses including encephalopathy, diabetes mellitus, chronic kidney disease, severe morbid obesity, atrial fibrillation, bipolar disorder, hypertension, dependence on renal dialysis, end stage renal disease, ischemic cardiomyopathy, anemia, gout and lymphedema. Review of the resident's comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had no cognitive deficit. The resident required extensive assistance of two staff for bed mobility, transfers, and toilet use. The assessment indicated the resident was always incontinent of bowel and bladder.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure one resident (#28) had a physician's order and was assessed for self-administration of medication. This affected one (Resident #28) of three residents observed for medication administration. The facility census was 92. Findings Include: Review of the medical record for Resident #28 revealed an initial admission date of 03/04/23 with the latest readmission of 07/14/23 with diagnoses including diabetes mellitus, cardiomyopathy, congestive heart failure, hyperlipidemia, benign prostatic hyperplasia with lower urinary tract symptoms, hypertension, end stage renal disease, dependence on hemodialysis and gout. Review of the resident's quarterly Minimum Data Set (MDS) dated [DATE] revealed the resident had no cognitive impairment. Review of the monthly physician orders for October 2023 identified orders dated 07/18/23 Fluticasone Propionate nasal suspension 50 micrograms (mcg) with the special instructions to spray two sprays in each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interviews and facility policy review, the facility failed to ensure one resident (#1) was bathed per their preference and one resident (#79) was dressed per their preference. This affected two ( Resident #1 and #79) of five residents reviewed for choices. The facility census was 92. Findings Include: 1. Review of the medial record for Resident #1 revealed an initial admission date of 04/27/23 with diagnoses including pneumonia, metabolic encephalopathy, dysarthria, dementia, depression, cerebral infarction, osteoarthritis, dysphagia, generalized muscle weakness and repeated falls. Review of the plan of care dated 07/13/23 revealed the resident had a self-care performance deficit related to CVA and dementia. Interventions included staff to assist with activities of daily living (ADL) as needed, monitor for fatigue and provide rest periods as needed and reassess quarterly and as needed. Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure two resident's (#5 and #52) room was free of a persistent odor of urine. This affected two (Resident #5 and #52) of seven residents reviewed for environmental concerns. The facility census was 92. Findings Included: 1. On 10/02/23 at 11:12 A.M., observation of Resident #52 revealed the resident had an indwelling urinary catheter. The resident's room had a strong odor of urine. Interview with Resident #52 revealed she could smell the odor of urine in her room and the smell bothered her. Resident #52 revealed she requested the indwelling urinary catheter collection bag be changed but to date had not been changed. On 10/02/23 at 3:35 P.M., observation of Resident #52's room revealed the room continued to have a strong odor of urine. Interview with State Tested Nursing Assistant (STNA) #265 verified at the time of the observation the resident's room had a persistent strong odor of urine. 2. On 10/02/23 at 3:40 P.M., observation of Resident #5's room revealed the room had a strong persistent odor of urine.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-10 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to report a suspected crime to local law enforcement. This affected one (Residents #16) of five resident incidents reviewed. The census was 92. Findings Include: Resident #16 was admitted to the facility on [DATE]. Her diagnoses were polyneuropathy, other signs and symptoms involving the musculoskeletal system, other idiopathic peripheral autonomic neuropathy, neuralgia and neuritis, unspecified protein calorie malnutrition, major depressive disorder, alcohol abuse, morbid obesity, hypertension, other chronic pain, pain in lower left leg, pain in lower right leg, unspecified intellectual disabilities, vitamin D deficiency, muscle weakness, and long term use of opiate analgesic. Review of her Minimum Data Set (MDS) assessment, dated 07/16/23, revealed she was cognitively intact. Review of Resident #16 medical records, which included progress notes, care plans, and investigation reports, revealed nothing to support her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to report alleged incidents in a timely manner. This affected two (Residents #16 and Resident #45) of five resident incidents reviewed. The census was 92. Findings Include: 1. Resident #16 was admitted to the facility on [DATE]. Her diagnoses were polyneuropathy, other signs and symptoms involving the musculoskeletal system, other idiopathic peripheral autonomic neuropathy, neuralgia and neuritis, unspecified protein calorie malnutrition, major depressive disorder, alcohol abuse, morbid obesity, hypertension, other chronic pain, pain in lower left leg, pain in lower right leg, unspecified intellectual disabilities, vitamin D deficiency, muscle weakness, and long term use of opiate analgesic. Review of her Minimum Data Set (MDS) assessment, dated 07/16/23, revealed she was cognitively intact. Review of Resident #16 medical records, which included progress notes, care plans, and investigation reports, revealed nothing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to investigate an allegation of misappropriation. This affected one (Residents #16) of five resident incidents reviewed. The census was 92. Findings Include: Resident #16 was admitted to the facility on [DATE]. Her diagnoses were polyneuropathy, other signs and symptoms involving the musculoskeletal system, other idiopathic peripheral autonomic neuropathy, neuralgia and neuritis, unspecified protein calorie malnutrition, major depressive disorder, alcohol abuse, morbid obesity, hypertension, other chronic pain, pain in lower left leg, pain in lower right leg, unspecified intellectual disabilities, vitamin D deficiency, muscle weakness, and long term use of opiate analgesic. Review of her Minimum Data Set (MDS) assessment, dated 07/16/23, revealed she was cognitively intact. Review of Resident #16 medical records, which included progress notes, care plans, and investigation reports, revealed nothing to support her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to perform an accurate discharge assessment. This affected one (Resident #92) of three resident discharges reviewed. The census was 92. Findings Include: Resident #92 was admitted to the facility on [DATE]. His diagnoses were diverticulitis, type II diabetes, other chronic pain, hyperlipidemia, hypertension, arthrogryposis multiplex congenital, cognitive communication deficit, muscle weakness, depression, and vitamin D deficiency. Review of his minimum data set (MDS) assessment, dated 06/29/23, revealed he was cognitively intact. Review of Resident #92 MDS assessment section A, dated 08/03/23, revealed the facility documented he was discharged to a hospital. Review of Resident #92 progress notes, dated 08/04/23, revealed Resident #92 left the faciity on a leave of absence. It was documented that he had not returned to the facility in more than 24 hours, so he was discharged . There was no documentation to support at the time of discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and facility policy review, the facility failed to revise comprehensive care plans for two residents (Residents #45 and #83). This affected two residents (Residents #45 and #83) out of 24 reviewed for comprehensive care plans. The facility census was 92. Findings include: 1. Review of the medical record for Resident #45 revealed an admission date on 08/14/23. Medical diagnoses included displaced fracture of the posterior wall of right acetabulum, fracture of right acetabulum, fracture of upper end of left humerus, subluxation of right hip, type II diabetes mellitus with chronic kidney disease, mild intellectual disabilities, and difficulty in walking. Review of the Medicare Five-Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #45 had intact cognition and scored 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #45 requested extensive assistance from two staff for bed mobility and total dependence from two staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, interviews, and policy review, the facility failed to ensure three residents (#1, #5 and #61) who were dependent on staff for bathing received scheduled showers and according to preference. This affected three (Resident #1,#5, and #61) of three residents reviewed for activities of daily living (ADLs). The facility census was 92. Findings Included: 1. Review of the medical record for Resident #61 revealed an admission date of 06/01/21 with diagnoses including unilateral primary osteoarthritis of the left knee, generalized muscle weakness, reduced mobility, cerebral infarction, and anxiety. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #61 had intact cognition. Resident #61 required extensive one person assistance for personal hygiene. Review of the recreation progress note and assessment dated [DATE] revealed it is very important for Resident #61 to choose which type of bath he wants to take. When choosing between a bed bath or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews and record review, facility failed to ensure meaningful activities were offered and provided. This affected one Resident (#146) of three reviewed for activities. Facility census was 92. Findings include Review of the medical record for the Resident #146 revealed an admission date of 09/22/23. Diagnoses included syncope and collapse, diabetes type two, kidney failure, hemiplegia, and muscle weakness. Review of the not completed Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #146 was cognitively intact and required extensive assistance of two staff members for bed mobility and transfers. Review of the plan of care dated 09/25/23 revealed Resident #146 had potential for decreased activity participation, involvement and/or social isolation related to immobility with interventions: if resident chooses to not attend organized activities, turn on TV or music or provide sensory stimulation and invite resident to attend scheduled activities. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to comprehensively assess one resident's (#78) Stage IV (Full thickness tissue loss with exposed bone, tendon or muscle. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunneling.) pressure ulcer on admission, readmission and weekly there after. This affected one (Resident #78) of two residents reviewed for pressure ulcers. The facility census was 92. Findings Included: Review of the medical record for Resident #78 revealed an initial admission date of 03/21/23 with the latest readmission of 08/02/23 with diagnoses including disease of digestive system, osteomyelitis, diabetes mellitus, cerebrovascular accident (CVA) with right sided hemiplegia, obstructive and reflux uropathy, moderate protein calorie malnutrition, seizures, stage IV pressure ulcer to sacral region, chronic pancreatitis, anemia and hypertension. Review of the admission/re-admission evaluation dated 03/21/23 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, record review, and facility policy review, the facility failed to administer a nutritional supplement to one resident (Resident #83) as ordered. This affected one resident (Resident #83) of six residents reviewed for nutrition. The facility census was 92. Findings Include: Review of the medical record for Resident #83 revealed an admission date on 08/29/23. Medical diagnoses included hypertensive heart disease with heart failure, dehydration, congestive heart failure (CHF), muscle weakness, and history of falling. Review of the Medicare Five Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #83 had intact cognition and scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #83 required extensive assistance from one to two staff to complete Activities of Daily Living (ADLs). Resident #83 was noted to have a weight loss of 5% or more in the last month and was on a therapeutic diet. Review of the physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to ensure residents had physician's orders in place for dialysis and monitoring of dialysis sites. This affected two ( Resident #28 and #52) of two residents reviewed for dialysis. The census was 92. Findings Included: 1. Review of the medical record for Resident #52 revealed an initial admission date of 07/08/23 with the most recent readmission of 07/24/23 with diagnoses including encephalopathy, diabetes mellitus, chronic kidney disease, severe morbid obesity, atrial fibrillation, bipolar disorder, hypertension, dependence on renal dialysis, end stage renal disease, ischemic cardiomyopathy, anemia, gout and lymphedema. Review of the resident's comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had no cognitive deficit. The assessment indicated the resident received dialysis. Review of the monthly physician's orders for October 2023 failed to identify physician's orders for dialysis,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-10 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to administer as needed pain medication within parameters as ordered by the physician and failed to attempt non-pharmacological interventions prior to administering as needed pain medication for one resident (Resident #4). This affected one resident (Resident #4) of five residents reviewed for unnecessary medications. The facility census was 92. Findings Include: Review of the medical record for Resident #4 revealed an admission date on 08/31/23. Medical diagnoses included hemiplegia and hemiparesis following stroke affecting right dominant side, dementia without behavioral disturbance, and chronic pain. Review of the Medicare Five Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #4 had intact cognition and scored 13 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Resident #4 required extensive assistance from one to two staff to complete Activities of Daily Living (ADLs).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interviews, and record review, the facility failed to ensure medications were not left out at bedside without secure storage and supervision from the nurse. This affected two residents (#28 and #146) of two reviewed for medication storage. Facility census was 92. Findings include 1. Review of the medical record for the Resident #146 revealed an admission date of 09/22/23. Diagnoses included syncope and collapse, diabetes type two, kidney failure, hemiplegia, and muscle weakness. Review of the not yet fully completed Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #146 was cognitively intact and required extensive assistance of two staff members for bed mobility and transfers. Review of the medical record revealed no evidence of resident having been assessed to self-administer medications. Observation and interview on 10/04/23 at 1:30 P.M. with State Tested Nursing Aide (STNA) #263 and Resident #146 revealed STNA was overheard informing resident your meds…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-05 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure Resident #17 was properly issued a 30 day discharge notice and failed to ensure Resident #17 reviewed his discharge summary. This affected one resident (Resident #17) of four residents reviewed for discharges. Findings Include: Resident #17 was admitted to the facility on [DATE]. His diagnoses were alcoholic cirrhosis of liver without ascites, hypertension, anorexia, other idiopathic peripheral autonomic neuropathy, muscle weakness, and difficulty walking. According to his medical documentation, he was his own responsible party with a family member as the first emergency contact. Review of Resident #17's 30 day discharge letter, revealed the letter was generated on 01/09/20 due to the facility stating they were not able to meet the residents needs, and he was to be discharged on 02/10/20. There was no evidence the letter was issued to Resident #17. Review of Resident #17 medical documentation revealed he was discharged from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-05 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to provide evidence that the state ombudsman was notified of resident discharges. This affected three residents (Resident #17, Resident #88, and Resident #89) of four resident discharges reviewed. Findings Include: Review of Resident #17 medical records revealed he was immediately discharged from the facility on 02/24/20, after he was arrested. Review of Resident #88 medical records revealed she was discharged from the facility on 07/16/21, when she was sent to the hospital. Finally, review of Resident #89 medical records revealed she was discharged home immediately on 08/10/21. While reviewing all three resident medical records, there was no evidence that the facility sent the discharge information to the state long term care ombudsman office. Interview with Administrator on 09/30/21 at 1:15 P.M. confirmed that the facility could not produce evidence they sent the monthly discharges to the state long term care ombudsman's office. She stated they could look through historical documentation, but it could be a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, record review, and facility policy review, the facility failed to ensure two residents (Residents #1 and #60) had their hair washed as scheduled and failed to ensure one resident (Resident #62) was shaved per preference. The affected three residents (Residents #1, #60, and #62) of five residents reviewed for activities of daily living (ADL's). Findings Include: 1. Review of the medical record for Resident #1 revealed an original admission date of 01/21/21 and a readmission date on 09/16/21 with medical diagnoses including addisonian crisis, stage III chronic kidney disease, other specified sepsis, muscle weakness, type II diabetes mellitus, encephalopathy, disorientation, adult failure to thrive, low back pain, fibromyalgia, rheumatoid arthritis, anxiety disorder, major depressive disorder, and other abnormalities of gait and mobility. Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 09/23/21, revealed Resident #1 had mildly impaired cognition and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide activities according to Resident #44 and Resident #338's preferences. This affected two residents (Resident #44 and Resident #338) of two residents reviewed for activities that meet the interest and needs of each resident. Findings include: 1. Record review revealed Resident #338 was admitted to the facility on [DATE] with diagnoses including type two diabetes with hyperglycemia, vascular dementia with behavioral disturbance, major depressive disorder, unsteadiness on feet, muscle weakness and other abnormalities of gait and mobility. Review of Resident #338's comprehensive Minimum Data Set (MDS) assessment, dated 09/23/21, revealed the resident was cognitively impaired and required extensive assist with bed mobility, transfers, dressing, toilet use and personal hygiene. Review of Resident #49's progress notes. dated 09/20/21, Activities Director (AD) #168 documented the resident enjoyed music, singing, sewing, sitting on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, record review, and facility policy review, the facility failed to ensure a splint was placed on a resident's (Resident #46) left hand as ordered. The deficient practice affected one (Resident #46) of one reviewed for limited range of motion (ROM). Findings Include: Review of the medical record for Resident #46 revealed an admission date on 06/22/18 with medical diagnoses including cerebral infarction, cognitive communication deficit, aphasia following unspecified cerebrovascular disease, weakness, other lack of coordination, and muscle weakness. Review of Resident #46's quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/19/21, revealed the resident was rarely or never understood. Per staff assessment, the resident had severely impaired cognition. The resident required extensive assistance to total dependence on staff to complete activities of daily living (ADL's). Review of the current physician orders for Resident #46 revealed an order with a start date on 10/28/20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, interview, and facility policy and procedure, the facility failed to ensure fall interventions were in place and revised as needed. This affected two residents (Resident #25 and Resident #62) out of four residents reviewed for falls. Findings Include: 1. Review of the medical record for Resident #25 revealed an admission date of 05/17/11 with the diagnoses of falls, ataxia, lack of coordination and gait abnormalities. Review of Resident #25's Minimum Data Set (MDS) assessment, dated 07/16/21, revealed a Brief Interview of Mental Status (BIMS) of 15 indicating intact cognition and she required extensive one assistance for bed mobility, dressing, toilet use and transfers, independence for locomotion via wheelchair, and supervision of one assist for personal hygiene. Review of Resident #25's fall investigations revealed the following: A. On 10/07/20 at 11:00 A.M. the resident was transferring from the bed to the wheelchair and lost balance. The resident was educated and encouraged to call for assistance when needed to prevent falls. B. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a resident had physician orders for the use of respiratory equipment referred to as a Continuous Positive Airway Pressure (CPAP) machine. This affected one resident (Resident #340) of two residents reviewed for respiratory care. Findings include: Record review for Resident #340 revealed the resident was admitted to the facility on [DATE] with diagnoses including but not limited to obstructive sleep apnea, end stage renal disease, type two diabetes with unspecified diabetic retinopathy, and cognitive communication deficit. Review of Resident #340's comprehensive Minimum Data Set (MDS) assessment dated [DATE], revealed the resident was cognitively impaired and required extensive assist with bed mobility, transfers, dressing, toilet use and personal hygiene. Further review of resident #340's medical record revealed an inventory of personal effects form dated 09/15/21 indicating the resident was admitted to the facility with a CPAP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review, and facility policy review, the facility failed to communicate and review dialysis labs for Resident #82. This affected one resident (Resident #82) of three residents reviewed for dialysis services. Findings include: Review of the medical record for Resident #82 revealed an admission date of 08/23/13 and readmission date of 09/03/21 with diagnosis including dependent on renal dialysis, type two diabetes mellitus, pulmonary edema and congestive heart failure. The resident received renal dialysis three times per week on Tuesday, Thursday and Saturday at a local dialysis center. Review of the active plan of care for dialysis revealed interventions included obtain lab values and notify physician. Review of the Nurse Practitioner (NP) documentation on 07/09/21 revealed the resident refused to have labs drawn at the facility and the order was sent to dialysis to obtain labs there if possible. Resident #82 stated he would not have any blood drawn at the facility because he had blood work all the time at dialysis. Review of the lab results revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interview, review of laboratory results, and record review, the facility failed to notify the physician or certified nurse practitioner (CNP) of new urinalysis test results for Resident #1. This affected one resident (Resident #1) of one resident reviewed for notification of change. Findings Include: Review of the medical record for Resident #1 revealed an original admission date of 01/21/21 and a readmission date on 09/16/21 with medical diagnoses including addisonian crisis, stage III chronic kidney disease, other specified sepsis, type II diabetes mellitus without complications, and urinary tract infection (UTI) with site not specified. Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 09/23/21, revealed Resident #1 had mildly impaired cognition and scored 13 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. The resident required extensive assistance from one to two staff to complete activities of daily living (ADLs), including toileting. The resident did not have a catheter and was always incontinent of both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure Resident #86's medical record reflected an accurate diagnosis for physician ordered medication. This affected one resident (Resident #86) of five residents reviewed for unnecessary medications. Findings include: Review of the medical record for Resident #86 revealed an admission date of 09/06/21. Diagnosis included age-related cognitive decline, abnormalities of gait and mobility, and disease of esophagus. Review of the admission Minimum Data Set (MDS) 3.0, assessment, dated 09/13/21, revealed the resident was noted with a ok long and short term memory and was independent for decisions regarding tasks of daily living. No behaviors were noted at this time. Resident #86 required extensive assistance from two staff members for bed mobility, and toilet use, and extensive assistance from one staff member for dressing, and personal hygiene. Resident #86 required the use of a indwelling catheter for bladder elimination and was continent of bowel elimination. Review of the physician orders for September 2021…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain infection control after a blood glucose check and during insulin administration. This affected one resident (Resident #80) out of two residents observed during medications administration for blood glucose checks and insulin administration. Findings Include: Review of the record for Resident #80 revealed an admission date of 06/01/21 and the diagnoses of diabetes mellitus type two, chronic obstructive pulmonary disease (COPD), anxiety, depression, insomnia, atrial fibrillation, opioid dependency, and chronic pain. The resident had no documented evidence of a transmissible disease. Review of Resident #80's Minimum Data Set (MDS) assessment. dated 09/08/21, revealed a Brief Interview of Mental Status (BIMS) of 15 indicating intact cognition and the resident required extensive assistance of one staff for bed mobility, personal hygiene, and toilet use, and supervision one assist for transfers and walking. Review of Resident #80's September 2021 physician orders revealed orders for Lispro insulin per blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$315,699 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $214,868 — penalty dated 2024-02-21
- $100,831 — penalty dated 2023-10-10
- Medicare payment denial — starting 2024-03-20 for 8 days
- Medicare payment denial — starting 2023-11-04 for 40 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.9 | -1.9 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| HANCOCK, MARK | Individual | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| MURRAY, JASON | Individual | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | since 12/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | since 12/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | since 12/01/2024 |
| PROVIDENCE GROUP NH, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 12/01/2024 |
| MERS, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC | Organization | ADP OF THE SNF | since 12/01/2024 |
| SNF OH HOLDCO LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELL INTEGRA MASTER JV LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELL PM HOLDCO JV LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELLTOWER INC | Organization | ADP OF THE SNF | since 12/01/2024 |
| WELLTOWER OP LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| MCELDOWNEY, THOMAS | Individual | ADP OF THE SNF | since 12/01/2024 |
CMS files one row per role, so the 15 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $438K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365611. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.