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Forest Grove Post Acute

3900 Pacific Avenue, Forest Grove, OR 97116 · For profit - Corporation · 114 certified beds · (503) 359-0449 Medicare & Medicaid certified

Call the home — (503) 359-0449 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0605) — cited Jul 2025Behavioral-health or dementia-care citation at the harm level (F0741)2 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (22% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
(503) 357-2136 · Call to confirm hours
Pharmacy
Walmart0.6 mi
220 N Adair St · (503) 207-0635 · Call to confirm hours
Grocery
1905 Mountain View Ln · (503) 357-0404 · Call to confirm hours
Park
6 Mile 30 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.6%14.9%15.4%typical
Long-stay residents who lose too much weight3.1%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.3%1.4%0.9%better
Long-stay residents with a urinary tract infection2.7%2.0%2.0%worse
Long-stay residents with depressive symptoms7.0%4.9%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.5%2.4%3.3%better
Long-stay residents whose ability to walk worsened35.9%20.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication7.6%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.2%95.3%typical
Long-stay residents with pressure ulcers8.9%5.8%4.7%worse
Long-stay residents with worsening bladder/bowel control22.6%21.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table9.8%13.9%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine88.1%81.2%79.4%better
Short-stay residents rehospitalized after admission14.9%21.4%22.6%better
Short-stay residents with an outpatient ER visit10.6%16.1%12.0%better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

72.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 177 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

72.2%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
64.2%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 64.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 81 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF72.2%CMS range 66.0–76.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.2–13.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.9%CMS range 3.7–9.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.771.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
1.15
LPN hours/ resident / day
3.07
Aide hours/ resident / day
4.53
Total nurse hours/ resident / day
0.23
RN hoursweekends
21.5%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 114 beds and averages 82.3 residents a day — about 72% occupied, or roughly 32 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.07 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.13 hrs/resident/day on weekends vs 4.69 on weekdays — 12% thinner on weekends. RN hours go from 0.34 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 22% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-07-25)
7
at the previous standard inspection (2024-06-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 14 most serious are shown; the remaining 9 are one tap away and print in full.

  • Immediate jeopardy · J2019-07-16 · tag F0741 — failed to have staff trained for behavioral health — isolated
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to have sufficient staff for residents who required one to one supervision for 1 of 1 sampled resident (#11) reviewed for behavioral health. This failure resulted in an immediate jeopardy situation in which Resident 11 was able to self-harm and was hospitalized . Findings include: Resident 11 admitted to a locked behavioral health unit (Unit) located within the facility in 6/2018 with diagnoses including unspecified psychosis, bipolar disorder, major depression and post-traumatic stress disorder. Resident 11's 8/11/18 Care Plan for behavioral symptoms indicated the resident had a history of expressing thoughts of self harm and had attempted to harm her/himself throughout her/his life. Interventions included to follow facility protocol if she/he displayed suicidal ideation. Review of Resident 11's behavior monitoring from 9/2018 through 11/15/18 revealed the following: * In 9/2018 the resident had documented behaviors two days out of the month, with one documented episode of suicidal ideation. *…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-06-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure a resident received pressure ulcer treatments for 1 of 1 sampled resident (#4) reviewed for pressure ulcers. This failure resulted in Resident 4's pressure ulcer worsening. Findings include: Resident 4 admitted to the facility in 2017 with diagnoses including hypertension and diabetes. The undated facility Event Summary Report indicated the following: -Resident 4 had a dressing in place dated 12/27/23 to her/his right ankle. -On 12/27/23 Staff 8 (LPN) measured Resident 4's wound on the right ankle and measurements were given to the Staff 12 (Former DNS) as requested. There was a dressing in place on the right ankle and Staff 8 measured the wounds and replaced the old bandage with a new one. -On 12/27/23 the wound measured 1.8 cm x 1.2 cm. -On 1/3/24 at approximately 1:30 PM Staff 11 (RNCM) and Staff 10 (LPN Resident Care Manager) completed wound rounds with the outside wound care provider. -On 1/3/24 the dressing was removed and revealed a Stage 3 pressure ulcer that measured 2 cm x 2.5 cm x 0.3 cm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2019-07-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Staff 9 (RN), Staff 10 (LPN), Staff 17 (LPN), Staff 19 (RN) Staff 29 (LPN) and Staff 30 (RN) adhered to professional standards related to provision and documentation of treatments for 2 of 7 sampled residents (#s 23 and 225) reviewed for pressure ulcers and skin conditions. This failure resulted in Resident 23 experiencing a worsening pressure ulcer and placed other residents at risk for worsening skin conditions. Findings include: Oregon Administrative Rule [PHONE NUMBER] Conduct Derogatory to the Standards of Nursing Defined includes: Conduct that adversely affects the health, safety, and welfare of the public, fails to conform to legal nursing standards, or fails to conform to accepted standards of the nursing profession, is conduct derogatory to the standards of nursing. Such conduct includes, but is not limited to: (1) Conduct related to general fitness to practice nursing: (b) Demonstrated incidents of dishonesty,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2019-07-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to implement interventions to prevent and treat pressure ulcers for 2 of 4 sampled residents (#s 23 and 268) reviewed for pressure ulcers. This resulted in Resident 23 experiencing a worsened pressure ulcer and placed residents at risk for the development of pressure ulcers. Findings include: 1. Resident 23 admitted to the facility in 2017 with diagnoses including multiple sclerosis (a neurodegenerative disease) and paraplegia (paralysis of half the body). a. A 1/4/19 admission nursing assessment indicated Resident 23 readmitted to the facility from the hospital and had a fluid filled blister on the back of her/his right heel. The 1/2019 TAR indicated weekly skin checks were to be completed on Tuesdays. On 1/8/19 there was no indication of new skin changes for Resident 23. A 1/10/19 Skin Incident Investigation indicated a CNA reported a new skin issue on Resident 23's right posterior lower leg. The wound was noted to have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to provide medication per the physician order for 1 of 3 sampled residents (#2) reviewed for medications. This placed residents at risk for lack of needed medication. Findings include:Resident 2 admitted to the facility in 4/2026 with diagnoses including hypothyroidism. The 4/17/26 physician orders indicated Resident 2 was to receive levothyroxine (thyroid medication) once daily. The 4/2026 MARs indicated Resident 2 did not receive levothyroxine on the following dates: 4/18/26; 4/19/26; 4/20/26 and 4/21/26.\ No information was found in the resident's clinical record related to the failure to administer the levothyroxine. On 6/11/26 at 2:53 PM Staff 2 (DNS) acknowledged Resident 2 did not receive levothyroxine on the identified dates.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to obtain orders related to unplanned removal of an indwelling catheter for 1 of 1 sampled resident (#1) reviewed for catheter care. This placed residents at risk for urinary retention. Findings include: Resident 1 admitted to the facility on [DATE] with diagnoses including dementia.A 4/2/26 physician order indicated the use of a foley (indwelling) catheter.The 4/2/26 Care Plan indicated Resident 1 had a foley catheter in place with interventions including changing the catheter per facility policy and physician order.Review of Resident 1's progress notes from 4/7/26 through 4/23/26 revealed the following:-On 4/7/26 Resident 1 pulled out the catheter during night shift. Nursing staff attempted to reinsert the catheter, but the resident refused. -On 4/20/26 during a care conference meeting Resident 1's family asked about the catheter and were informed by Staff 3 (LPN Resident Care Manager) the resident previously had a catheter and Staff 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure PRN psychotropic medication orders were discontinued after 14 days for 1 of 5 sampled residents (#20) reviewed for unnecessary medications. This placed residents at risk for receiving unnecessary psychotropic medication and adverse side effects of psychotropic medication. Findings include:Resident 20 was admitted to the facility in 6/2025 with diagnoses including dementia and depression. A 6/11/25 physician order indicated Resident 20 was prescribed the following PRN psychotropic medications:-Quetiapine Fumarate 25 MG Oral Tablet an antipsychotic indicated for agitation.-Prochlorperazine Maleate 5 MG Oral Tablet an antipsychotic indicated for nausea.-Hydroxyzine HCl 10 MG Oral Tablet an anxiolytic indicated for anxiety or insomnia. There was no evidence found in Resident 20's medical record to indicate her/his physician documented a rationale for extended use of the PRN psychotropic medications past 14 days, or evaluated her/his PRN psychotropics since admission to the facility. A 7/11/25 pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to assess residents for smoking safety and provide supervision for smoking residents for 2 of 3 sampled residents (#s 57 and 78) reviewed for accidents. This placed residents at risk for smoking related accidents. Findings include: 1. The facility’s 8/2024 Smoking Policy for Independent and Supervised states residents who wished to smoke were to have a smoking evaluation upon admission or at the time they decided to smoke, to evaluate their ability to smoke safely. Resident 57 was admitted to the facility in 10/2024 with diagnoses including Chronic Obstructive Pulmonary Disease (a lung and airway disease that restricts breathing). Resident 57’s 10/20/24 Baseline Care Plan stated she/he was an independent and safe smoker. The 5/7/25 Quarterly MDS indicated Resident 57 was cognitively intact. A review of Resident 57’s clinical record revealed no indication a smoking assessment was completed. On 7/21/25 the facility provided a list of residents who smoked independently, and Resident 57 was included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to follow physician's orders related to oxygen administration for 5 of 7 sampled residents (#s 13, 15, 16, 17 and 19) reviewed for respiratory care. This placed residents at risk for respiratory complications. Findings include: 1. Resident 13 was admitted to the facility in 9/2024, with diagnoses including chronic respiratory failure with hypoxia (lack of oxygen) and heart failure. Resident 13's 9/20/24 Physician's Orders indicated staff was to administer oxygen continuously at 1 liter per minute via nasal cannula. Resident 13's 12/2024 TAR revealed staff documented the resident was on oxygen continuously at 1 liter per minute via nasal cannula. On 12/17/24 at 10:48 AM, observations of Resident 13's oxygen concentrator with Staff 3 (LPN/RCM) revealed Resident 13's oxygen was set at 2 L/min. Staff 3 acknowledged the resident's physician orders were not followed. On 12/17/24 at 2:15 PM, Staff 1 (Administrator) and Staff 2 (DNS) acknowledged physician orders were not followed and expected staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-14 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on Interview and record review was determined the facility failed to ensure CNAs received annual performance reviews for 5 of 5 randomly selected CNAs (#14, 18, 19, 20 and 21) reviewed for staff performance reviews. This placed residents at risk for lack of care by competent staff. Findings include: On 6/14/24 at 11:06 AM a review of facility personnel records with Staff 2 (Interim Administrator) indicated the following: - Staff 14 (CNA) was hired on 8/20/20; no annual performance review was completed. - Staff 18 (CNA) was hired on 8/20/04; no annual performance reviews were completed. - Staff 19 (CNA) was hired on 11/12/10; no annual performance reviews were completed. - Staff 20 (CNA) was hired on 6/14/18; no annual performance reviews were completed. -Staff 21 (CNA) was hired on 11/5/21; no annual performance reviews were completed. On 6/14/24 at 11:43 AM Staff 2 confirmed the annual performance reviews were not completed for Staff 14, Staff 18, Staff 19, Staff 20, or Staff 21. Staff 2 stated it was his expectation the annual performance reviews were completed annually.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-14 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to ensure the daily staff posting was accurate for 7 out of 30 days reviewed for staffing. This placed residents, the public and staff at risk for lack of accurate staffing information. Findings include: On 6/10/24 at 3:51 PM the Direct Care Staff Daily reports were provided from 5/7/24 through 6/10/24. The forms revealed seven instances where portions of the form were left blank or were incomplete. The incomplete information included census, number of staff working and number of hours worked. On 6/14/24 at 10:21 AM Staff 1 (Administrator) and Staff 22 (Corporate Consultant) acknowledged the Direct Care Staff Daily reports were incomplete for 7 out of 30 days. Staff 1 stated it was her expectation staff completed the daily staffing sheets at the beginning of each shift every day.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure appropriate medication storage temperatures were logged and maintained for 1 of 1 medication storage refrigerator reviewed for safe medication storage. This placed residents at risk for receiving medications with reduced efficacy. Findings include: On 6/13/24 at the medication refrigerator temperature logs were observed to be blank on the following dates: -5/3/24 -5/10/24 -5/11/24 -5/12/24 -5/13/24 -5/18/24 -5/19/24 -5/20/24 -5/21/24 -5/26/24 -5/27/24 -5/28/24 -5/31/24 -6/1/24 -6/2/24 -6/3/24 -6/4/24 -6/9/24 On 6/13/24 at 11:37 AM Staff 2 (DNS) acknowledged the blank temperature logs for the identified dates for the medication refrigerator and stated the expectation was for the nurse to complete the temperature logs.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined the facility failed to treat residents with dignity and respect for 1 of 2 sampled residents (#32) reviewed for dignity. This placed residents at risk for lack of dignity. Findings include: Resident 32 was admitted to the facility in 2/2021 with diagnoses including ventricular tachycardia (irregular heartbeat) and chronic obstructive pulmonary disease (a disease that causes obstructed airflow from the lungs). Resident 32's 2/13/24 Annual MDS indicated she/he was cognitively intact. A facility investigation created and signed by Staff 2 (Interim Administrator) on 4/11/24 indicated Staff 8 (LPN) lifted Resident 32's left arm to remove her/his jacket, obtain her/his blood pressure and apply a lidocaine patch. Per the investigation, Staff 8 did not stop when Resident 32 told her the action caused her/him increased pain in her/his left shoulder. This action resulted in Staff 8 being placed on administrative leave while the facility completed an internal investigation. On 6/10/24 at 12:52 PM Resident 32 stated she/he told staff about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide a written Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) in a timely fashion for 1 of 3 sampled residents (#29) reviewed for Beneficiary Protection Notification. This placed residents at risk for unknown financial liabilities. Findings include: Resident 29 was admitted to the facility in 2/2024 with diagnoses including metabolic encephalopathy (a problem in the brain caused by chemical imbalances in the blood) and chronic obstructive pulmonary disease (a disease that causes obstructed airflow from the lungs). Resident 29's admission Record indicated she/he was her/his own responsible party and her/his 2/27/24 admission MDS revealed she/he was cognitively intact. A review or Resident 29's health record revealed her/his last covered day of Medicare Part A Service was 4/22/24. No evidence was found in Resident 29's medical record to indicate the facility provided her/him with a SNF ABN, Form CMS-10055. On 6/11/24 at 12:33 PM Staff 9 (Social Services Director) confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 9 citations
  • Potential for harm · Dcited before2024-06-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide assistance with incontinence care in a timely manner for 2 of 3 residents (#s 30 and 56) reviewed for ADLs. This placed residents at risk of delayed assistance with personal hygiene and increased risk of skin impairment. Findings include: 1. Resident 30 was admitted to the facility in 7/2023 with diagnoses including acute systolic (congestive) heart failure (a type of heart failure that occurs in the heart's left ventricle) and type two diabetes mellitus (a disease that occurs when blood sugar is too high). Resident 30's 7/17/23 admission MDS indicated she/he was cognitively intact, frequently incontinent of bowel and bladder and she/he required extensive physical assistance from two persons to use the toilet. Resident 30's 7/17/23 Care Plan revealed staff were directed to offer and assist [Resident 30] with using the toilet upon awakening; after meals; before rest/HS; NOC rounds and as [she/he] asks. On 6/10/24 at 10:17 AM Witness 1 (Case Manager) reported during an in-person visit with Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to order home health and in home care giving service to ensure a safe discharge for 1 of 2 sampled residents (#4) reviewed for discharge. This placed residents at risk for unsafe discharge. Findings include. Resident 4 was admitted to the facility in 2022 with diagnoses including elevated white blood cell count and muscle weakness. Resident discharged to the community on 9/1/23. A 7/15/23 admission MDS revealed Resident 4 with a BIMS of 15 out of 15 which indicated no cognitive impairment. A 9/28/23 Hospital Discharge Summary revealed Resident 4 presented to the emergency department on 9/7/23 due to generalized weakness caused by the resident's inability to get up from her/his recliner. Additional hospital notes revealed Resident 4 was a resident of the facility six days prior to hospital admission and was not set up with in home health and caregiving services prior to discharge. On 10/5/23 at 1:05 PM Staff 3 (SSD) indicated she could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-07-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to store and handle food in a sanitary manner and to maintain kitchen equipment in sanitary condition in 1 of 1 kitchen reviewed. This placed residents at risk for food-borne illness. Findings include: 1. On 7/8/19 at 9:30 AM observation of the kitchen ice machine revealed the run off pipe from the ice maker was not secured and was resting in the floor drain grate. A small plastic kitchen bowl was in close proximity to the drain pipe. The floor was wet, and water was dripping from the water filter area of the water line. On 7/8/19 at 10:00 AM Staff 18 (Dietary Manager) stated she was unaware of the current condition of the pipe and acknowledged the ice machine drain was not supposed to rest on the floor. On 7/10/19 at 10:30 AM Staff 15 (Maintenance) stated he was not aware the drain pipe was resting on the floor drain grate. He acknowledged when it was reported to him he found the drain pipe leading from the ice maker to the floor drain was resting on the floor drain grate and it should have been mounted off of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-07-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure a safe kitchen environment for residents, staff and visitors in the facility for one kitchen reviewed. This placed residents at risk for unmet safety needs. Findings include: On 7/8/19 at 9:30 AM the kitchen's food prep sink garbage disposal was observed to leak. A metal baking pan was placed beneath the leak to catch the water leaking from the area. There was approximately one inch of water in the baking pan. The garbage disposal electrical cord, which was plugged into an electrical outlet, was draped through the water in the pan. On 7/8/19 at 10:00 AM Staff 18 (Dietary Manager) stated she was aware there was a leak under the sink, but she was not aware the electrical cord for the garbage disposal was hanging into the water collected in the baking pan. Staff 18 also stated she placed a work order for maintenance to fix the leak over a week ago. On 7/10/19 at 9:00 AM Staff 15 (Maintenance) stated he received a work order through the facility online communication system on 6/27/19 and the repair was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-07-16 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure orders were in place to treat and monitor surgical sites and to provide bowel medication and treatment when indicated for 4 of 8 sampled residents (#s 28, 35, 53, and 225) reviewed for non-pressure skin conditions, constipation and unnecessary medication. This placed residents at risk for infection, worsening skin conditions and impacted bowels. Findings include: 1. Resident 225 admitted to the facility on [DATE] with diagnoses including leg fracture. On 7/8/19 at 2:19 PM Resident 225 was observed to have an ACE bandage wrapped around her/his lower left leg, with only the resident's toes exposed. The resident was observed to have several surgically implanted pins, which extended out from the resident's skin and attached to an external stabilizing cage on her/his lower left leg. The tops of the pins were visible, but the bottom of the pins, where the pins entered the skin, were not visible due to the bandage. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to keep a resident room in good repair for 1 of 1 sampled resident (#27) reviewed for environment. This placed residents at risk for lack of a homelike environment. Findings include: Resident 27 was admitted to the facility in 2018 with a diagnosis including dementia. The 5/1/19 Quarterly Nursing Assessment indicated Resident 27 was able to ambulate independently. On 7/8/19 at 11:02 AM the resident was observed to walk independently throughout her/his room. An observation of the resident's room revealed the following environmental repair issues: -A hole in the wall by the resident's bed measuring 4 x 2.75 inches. The hole contained a broken outlet cover inside. -A gouge on the wall with exposed sheetrock above the resident's bed measuring 3 x 1.5 inches. -A section of missing baseboard by the resident's heater measuring 22.75 x 6.25 inches. -Missing flooring by the resident's heater measuring 34 x 4 inches. On 7/12/19 at 11:20 AM Staff 15 (Maintenance) confirmed the missing baseboard and flooring in Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure a resident who was unable to carry out necessary ADLs received bathing to maintain personal hygiene for 1 of 1 sampled resident (#268) reviewed for ADL care. This placed residents at risk for a lack of hygiene. Findings include: Resident 268 was admitted to the facility on [DATE] with diagnoses including morbid obesity and lymphedema. Resident 268's admission Nursing Database indicated the resident was alert and oriented to person, place and time. Resident 268 was dependent upon staff for bathing. Resident 268's 7/6/19 baseline In Room Care Plan revealed the resident required one person assistance with bathing, by bed bath, on Monday and Thursday evenings. On 7/10/19 at 10:00 AM Resident 268 was observed in bed resting on her/his back. Resident 268's hair was uncombed and her/his beard was unkempt. On 7/10/19 at 10:00 AM Resident 268 stated she/he had not received a bath since admission to the facility on 7/6/19.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-16 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure behavioral health plans were revised and to ensure behavior monitoring logs were complete for 2 of 2 sampled residents (#s 11 and 40) reviewed for mood and behavior. This placed residents at risk for a lack of complete assessment and care related to mental health needs 1. Resident 40 admitted to the facility in 2016 with diagnoses including bipolar disorder with psychotic features, and resided in the locked behavioral health unit (Unit). a. The 12/2/18 Behavioral Symptoms CAA indicated Resident 40 cycled with behaviors and often lashed out at staff. The CAA further indicated the resident could be difficult to redirect at these times. The 6/10/19 Behavior Symptoms comprehensive care plan indicated her/his behaviors included aggression and being mean to peers and staff, and to call people names and put down her/his peers. Interventions included to see the resident's Behavior Plan. The care plan indicated this intervention was to be implemented by staff from all disciplines. Review of Resident 40's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to accurately document in the medical record for 1 of 4 sampled residents (#23) reviewed for pressure ulcers. This placed residents at risk for inaccurate medical documents and unmet needs. Findings include: Resident 23 admitted to the facility in 2017 with diagnoses including multiple sclerosis (a neurodegenerative disease) and dementia. A 6/14/19 physician order indicated Resident 23 had a Stage 3 pressure ulcer (full thickness skin damage) and staff were to cleanse the area, pat dry, apply medihoney treatment, skin prep the surrounding tissue, cover with border or foam gauze and secure with tape daily and PRN until resolved. Review of the July 2019 TAR from 7/1/19 through 7/11/19, indicated treatments were completed as ordered on all dates including: -7/9/19, signed off by Staff 10 (LPN) -7/10/19, signed off by Staff 17 (LPN) On 7/11/19 at 1:47 PM Resident 23 was observed during wound care. Resident 23's dressing contained seosanguineous (blood and fluid) drainage and the dressing was dated as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 4 of 52.5+1.5 vs chain
Staffing 4 of 52.5+1.5 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
TRUIST BANKOrganization5% OR GREATER SECURITY INTERESTsince 09/01/2024
APT, FREDERICKIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/10/2024
JERGENSEN, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/10/2024
LARSON, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2025
MITCHELL, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/10/2024
ROEKEL, KAYLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2025
NHI-REIT OF IDAHO LPOrganizationADP OF THE SNFsince 09/01/2024
PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INCOrganizationADP OF THE SNFsince 09/01/2024

CMS files one row per role, so the 10 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.1M
Net patient revenuemost recent cost report
+11.7%
Operating marginrevenue minus expenses
$1.4M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 12%Other / private 25%

This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$510per resident / day
operating cost
$15,512per month
≈ monthly operating cost
$578per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.

Typical monthly cost in Oregon
$16,760/mo
Nursing home (semi-private)
$18,448/mo
Nursing home (private)
$6,875/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 385155. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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