Woodland Care Center
7120 Corbin Ave., Reseda, CA 91335 · For profit - Limited Liability company · 157 certified beds · (818) 881-4540 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (21% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (108) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $30,972 in federal fines (most recent 2025-04-11)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.5% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 14.6% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 6.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.6% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.3% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 4.4% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.5% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.7% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.3% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.38 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.54 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 241 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 80.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 157 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 54% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.6%CMS range 46.6–57.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.5%CMS range 10.3–17.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 80.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 78.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 4.5–9.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 157 beds and averages 144.9 residents a day — about 92% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.83 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.65 hrs/resident/day on weekends vs 3.90 on weekdays — 6% thinner on weekends. RN hours go from 0.35 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 21% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
108 citations, most serious first. The 12 most serious are shown; the remaining 96 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-04-11 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 71) with known food allergies (a substance that causes an allergic reaction [a condition that causes illness when someone eats certain foods or touches or breathes in certain substances]), was not served food containing allergens, by: 1. Serving for breakfast, on 4/8/2025, cream of wheat (a type of hot cereal that contains gluten [a protein found in the wheat plant and some other grains]; wheat is commonly used in breads, baked goods, and pastas) to Resident 71, who was known to be allergic to gluten as indicated in Resident 71's Physician's Order, Care Plan (a form where you can summarize a person's health conditions, specific care needs, and current treatments), Allergy List, Dietary Profile (based on individual assessments that consider factors like medical conditions, allergies, preferences, and chewing/swallowing abilities), History and Physical (H&P, a physician's examination of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-03 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one of three sampled residents (Resident 147) was not given food containing allergens (a substance that causes an allergic [a condition that causes illness when someone eats certain foods or touches or breathes in certain substances] reaction) when: 1. Certified Nursing Assistant 2 (CNA 2) did not inform a licensed nurse (a Licensed Vocational Nurse [LVN] or Registered Nurse [RN]) of Resident 147's request for a snack on 4/14/2024 which would then require a licensed nurse to complete a Diet Order and Communication Form (DOCF- a form designed to ensure clear communication between residents, nurses and dietary staff that indicates dietary preferences and restrictions to promote safe food distribution) prior to providing food to Resident 147. 2. Dietary Staff 1 (DS 1) did not first obtain from CNA 2 a DOCF to ensure the provided peanut butter and jelly sandwich did not violate Resident 147's dietary restrictions, prior to providing CNA 2 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure nursing staff implemented and documented the required 72-hour monitoring (closely observing and evaluating a resident for three days after something important changes in their health) following a change in condition for two of four sampled residents (Resident 2 and Resident 3). This failure had the potential to delay the identification of a worsening clinical condition, timely physician notification and the implementation of necessary interventions. a. During a review of Resident 2's admission Record, the admission Record indicated the facility originally admitted Resident 2 on 1/27/2023 and readmitted the resident on 3/10/2026 with diagnoses that included, but were not limited to, subluxation (a joint is partially out of place but not completely dislocated) of C4/C5 cervical vertebrae (the seven bones in the neck that support the head and protect the spinal cord), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypertension (HTN- high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-05 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when the dumpster's (a movable waste container designed to be brought and taken away by special collection vehicle, or to a bin that specially designed garbage truck lifts) surrounding floors had trash and litter. This failure had potential to attract birds, flies, insects, pests (animal or microorganism that has a negative effect on humans) and possibly spread infection to 138 of 138 facility residents. Findings: During a concurrent observation and interview on 6/3/2026 at 11:25 a.m., of the dumpster area with the Dietary Supervisor (DS), observed soiled gloves, napkins, and disposable spoons on the dumpster floor surroundings. The DS stated they needed to maintain the cleanliness of the dumpster surroundings and not have trash to prevent mice and flies coming into the facility for infection control purposes. During a review of the facility's policy and procedure (P&P) titled, Environment, dated 1/15/2026, the P&P indicated, 6. All trash will be contained in covered,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-05 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement the facility's Water Management Program ([WMP] - a written, step-by-step plan for buildings to ensure their water system was safe, clean, and efficient) by failing to ensure the hot water tank was flushed monthly. This failure placed the residents, staff and visitors at risk for exposure to unsafe water conditions. Findings: During a concurrent interview and record review on 6/4/2026 at 9:25 a.m. with the Maintenance Supervisor (MS), the facility's Water Management Program (WMP) was reviewed. The MS stated that he and the Infection Preventionist Nurse (IPN) was responsible for the implementation of the facility's WMP. The MS stated that, in accordance with WMP control measures, hot water tanks should be flushed monthly to eliminate impurities from the bottom of the tank. The MS stated that he flushed the hot water tank every two to three months. The MS stated he did not have documentation for this control measure. The MS stated that he flushed the hot water tank to prevent growth of opportunistic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain a physician's order for the use of continuous glucose (sugar) monitoring (CGM-glucose monitor uses a sensor that is placed on the back of the upper arm and worn externally by the user, allowing glucose information to be monitored using a mobile application; the hand held reader is used to scan the glucose without the need to prick the fingers) for one of one sampled residents (Resident 145). This deficient practice had the potential to result in inaccurate blood sugar readings due to the lack of training provided to the licensed nurses on the functionality of the CGM device which could negatively affect management of Resident 145's diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). Findings: During a review of Resident 145's admission Record, the admission Record indicated that the facility initially admitted Resident 145 to the facility on 8/27/2025 and readmitted the resident on 3/27/2026 with diagnoses including DM, chronic heart failure (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that is free from accident hazards for seven (Resident 58, Resident 84, Resident 125, Resident 15 and Resident 9, Resident 101, Resident 4) of nine residents investigated for accidents by failing to: 1. Ensure Resident 58, 84, 125, and 15 did not have an over-bed table on top of the landing pad (a mat placed on the floor next to a resident's bed or chair to minimize the impact of a fall). 2. Ensure Resident 9's bed was left in its lowest position 3. Ensure Resident 101's bed upper side rails (adjustable metal or rigid plastic bars that attach to the bed) were fully covered by padding per the physician's orders. 4. Ensure Resident 4 was kept safe from swallowing injury when Family Member 2 (FM 2) fed Resident 4 who was prescribed a puree diet (foods that are smooth with pudding like consistency), regular texture food (texture of food with no modifications and restrictions). These failures placed Resident 58, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide nutritional care and services consistent with resident's nutritional assessment and physician orders for one of two sampled residents (Resident 145) by failing to: 1. Ensure weekly weight monitoring was conducted in accordance with physician's order. 2. Ensure that the nutritional assessment conducted by Registered Dietician's (RD- expert on diet and nutrition) was completed in accordance with physician's order. These deficient practices had the potential to result in further risk of weight loss for Resident 145.Findings: During a review of Resident 145's admission Record, the admission Record indicated that the facility admitted Resident 145 to the facility on 8/27/2025, with diagnoses including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), chronic heart failure (a condition in which the heart does not pump blood as well as it should), chronic kidney disease (CKD-a longstanding disease of the kidneys leading to renal failure) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to assess and monitor a resident's pain every shift per the physician's order for one of seven sampled residents (Resident 101). This deficient practice had the potential to result in undetected, untreated, and unrelieved pain. Findings: During a review of Resident 101's admission Record, the admission Record indicated the facility admitted Resident 101 on 2/26/2025 with diagnoses that included epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures [sudden, uncontrolled body movements and changes in behavior that occur because of abnormal electrical activity in the brain]), contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) of left upper arm, and muscle spasm (involuntary and uncontrolled tightening or shortening of a muscle). During a review of Resident 101's Minimum Data Set (MDS - a resident assessment tool) dated 2/25/2026, the MDS indicated Resident 101 had moderate cognitive impairment. The MDS indicated Resident 101 makes self-understood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor, appearance and palatable temperatures when: a. The grilled bratwurst (a fresh German sausage traditionally made from pork, veal, or beef, seasoned with spices like marjoram, nutmeg and pepper) had black burnt ends. b. Hot foods were not at palatable temperatures for breakfast on 6/2/2026. c. Turkey patty was dry for easy to chew (diet consist of soft, tender, and moist food that require minimal biting and less chewing effort) diet. These failures had potential to result in 128 of 138 facility residents including Resident 155, Resident 72, Resident 157, and Resident 120 at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled Spring 2026, dated 6/1/2026, the spreadsheet indicated residents on regular diet would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: Kitchen and storage areas were not free from dirt and debris. Reach-in refrigerator shelves contained dried food debris and amber discoloration particles. Walk-in refrigerator floors had dry spills, red Jello pieces, butter and trash. Walk-in refrigerator shelves had dried up milk residues. Dry storage floor contained oatmeal particles Cambro (a brand name of container that are insulated or durable plastic commonly used in restaurants, hospital and catering) containers had sticker residues Drying racks for domes had dirt residues. Freezer gasket was torn. No thermometer on the chest freezer 1. Three (3) dented cans were found with non-dented cans. [NAME] chopping boards had burnt marks, cracked and scratches. Cross contamination Clear Cambro containers for scoops and kitchen utensils were not covered, resulting in dirt debris contamination. Soap was spilling from the first compartment sink to the upper counter where pans…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain accurate clinical records in accordance with accepted professional standards and practices for 3 (Resident 1, Resident 5, and Resident 18) of 29 sampled residents by failing to: Ensure the diagnosis of diabetes mellitus ((DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) was reflected in Resident 1's and Resident 5's list of diagnoses in the medical record. This failure had the potential to result in inaccurate medical records, missed care planning, and inadequate treatment and management of the residents' diabetes. 2. Ensure Restorative Nursing Assistant 1 (RNA 1, a certified Nursing Assistant with specialized training in physical rehabilitation) documented a treatment until after it was completed and did not document the treatment before it was provided for Resident 18. This failure had the potential to cause confusion among staff regarding the provision and timing of the resident's treatment and result…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 96 citations
- Potential for harm · Ecited before2026-06-05 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the food services department when three (3) flies (a type of insect) were observed in trayline (an area where foods were assembled form the steamtable [kitchen appliance that keeps food warm at a safe temperature for serving] to resident's plates) and dishwashing area in the kitchen. This failure had the potential to result in 128 of 138 residents, who received food from the kitchen, to acquire food borne illnesses (illness caused by consuming contaminated foods or beverages) by consuming potentially contaminated food. Findings: During an observation on 6/1/2026 at 12:18 p.m., of the trayline, observed a fly flying around the trayline and landed on the stove dial. During a concurrent observation and interview on 6/1/2026 at 12:24 p.m., with the Corporate Dietitian (CRD), observed a fly lingering around the trayline area. The CRD stated the fly most likely came from the door when the staff opened it. During an observation on 6/1/2026 at 12:30 p.m., observed a fly land on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that promoted resident dignity and respect for two of 29 sampled residents (Resident 22 and Resident 4) when: 1. The facility failed to inform Resident 22 of the reason for the use of single-use disposable food containers and plastic utensils when serving meals. This deficient practice had the potential to violate the resident's rights to be treated with respect and dignity and negatively affect resident's sense of self-worth and self-esteem. 2. Speech Therapist 1 (ST 1, a healthcare professional who evaluates and treats swallowing disorders in residents) was observed standing over Resident 4 while assisting with eating. This deficient practice had the potential to affect a resident's self-worth and self-esteem and would not provide an accurate assessment of Resident 4's swallowing ability. Findings: 1. During a review of Resident 22's admission Record, the admission Record indicated the facility originally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide the full six page of the arbitration agreement (a voluntary binding agreement by the parties to submit to an arbiter [a lawyer or retired judge, not a court judge] all or certain disputes which have arisen or may arise for a resident while staying in the facility) for one of four sampled residents (Resident 154). This deficient practice violated Resident 154's rights to make a fully informed decision. Findings: During a review of Resident 154's admission Record, the admission Record indicated the facility admitted the resident on 5/30/2026 with diagnoses that included nontraumatic intracerebral hemorrhage (bleeding directly into the brain tissue not caused by head trauma). During a review of Resident 154' s Minimum Data Set (MDS, a resident assessment tool), dated 6/4/2026, the MDS indicated Resident 154 was cognitively (the process of acquiring knowledge and understanding through thought, experience, and the senses) intact with skills required for daily decision making. The MDS indicated Resident 154…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a resident with a safe, clean, comfortable, and homelike environment for one of 29 sampled residents (Resident 58) when the over bed table was wobbly and missing one wheel. This deficient practice violated the resident's right to a safe, clean, comfortable and homelike environment and had the potential to affect the resident's self of worth.Findings: During a review of Resident 58's admission Record, the admission Record indicated the facility initially admitted Resident 58 on 3/30/2025 with diagnoses including dementia (a progressive state of decline in mental abilities), difficulty in walking, adult failure to thrive (a decline caused by chronic diseases and functional impairments which can cause weight loss, decreased appetite, poor nutrition, and inactivity), and right femur closed fracture (a break, crack or crush injury of the thigh bone). During a review of Resident 58's Minimum Data Set (MDS - a resident assessment tool) dated 4/28/2026, the MDS indicated that Resident 58's cognition (mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled resident's (Resident 1 and Resident 5) diagnosis of diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) was reflected in the resident's list of diagnoses in the Minimum Data Set (MDS - a resident assessment tool). This deficient practice resulted in Resident 1 and Resident 5 having an inaccurate MDS assessment and has the potential to negatively affect in plan of care and treatment. Findings: a. During a review of Resident 5's admission Record, the admission Record indicated that the facility initially admitted Resident 5 to the facility on [DATE], with diagnoses including hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), schizophrenia (a mental illness that is characterized by disturbances in thought), and cerebral infarction (lack of blood flow resulting in severe damage to some of the brain tissue). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement comprehensive care plan (a document that summarizes a resident's needs, goals, and care/treatment) for two of five sampled residents (Resident 1 and Resident 5) for diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and the administration of insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) injections. This deficient practice had the potential to result in a delay of nursing care and medical interventions for Resident 1 and Resident 5. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 12/30/2024 and readmitted the resident on 2/9/2026 with diagnoses including metabolic encephalopathy (the loss of brain function due to a chemical imbalance in the blood) and acute (severe, sudden onset) respiratory failure (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-05 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receive proper treatment and assistive devices to maintain hearing abilities for one of one resident (Resident 101) investigated under the communication-sensory care area by failing to ensure Resident 101 received proper evaluation for hearing loss. This deficient practice had the potential for Resident 101 not to receive necessary medical treatments or assistive accommodation to maintain or improve their hearing. Findings: During a review of Resident 101's admission Record (the front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility admitted Resident 101 on 2/26/2025 with diagnoses that included epilepsy (a brain disorder that causes seizures) contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) of left upper arm, and weakness. During a review of Resident 101's Minimum Data Set (MDS - a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's low air loss mattress (LALM or LAL, a mattress designed to distribute a resident's body weight over a broad surface area and help prevent skin breakdown) was set to the resident's weight for one of one sample resident (Resident 156) investigated for pressure ulcer/injury (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence). This deficient practice placed Resident 156 at risk for development of new pressure ulcers. Findings: During a review of Resident 156's admission Record, the admission Record indicated the facility admitted the resident on 5/21/2026 with diagnoses including quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury) and sacral (the large, upside-down triangular bone located at the base of the spine between the lower back vertebrae and the tailbone) pressure ulcer stage four (full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess and complete the fall risk factors in the Nursing Documentation Evaluation for three of five sampled residents (Resident 1, Resident 2, and Resident 3).This deficient practice had the potential to place the residents at increased risk for injury related to falls.Findings:a. During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 3/21/2026 with diagnoses that included traumatic brain injury (TBI - a disruption in the normal function of the brain that can be caused by a bump, blow, or jolt to the head), epilepsy (a brain condition that causes people to have repeated, unexpected seizures [a sudden, temporary surge of abnormal electrical activity in the brain that disrupts its normal function]), anemia (a condition where the body does not have enough healthy red blood cells), dementia (a progressive state of decline in mental abilities), and history of falling.During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-01 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills when [NAME] 1 and [NAME] 3 did not completely air dry the pans before using it in during food preparation. This deficient practice had a potential to result in harmful bacterial growth and cross-contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illnesses (diseases caused by consuming food or drinks that are contaminated by germs or chemicals) in 128 of 132 medically compromised residents who received food and ice from the kitchen.Cross reference to F812.Findings:During an observation on 4/30/2026 at 10:43 a.m., of the food preparation, observed [NAME] 2 take a deep pan from the drying area by the three-compartment sink and the pan had water particles dripping from the outside and inside of the pan. Further observed [NAME] 1 poured the pureed chicken barbecue (BBQ) from the food processor into the pan that was still wet.During a concurrent observation and interview on 4/30/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide residents' meals at regularly scheduled times in accordance with resident needs, preferences, and requests when Station 3's last meal cart was served late during breakfast on 5/1/2026.This deficient practice had the potential to result in hunger and frustration for 35 of 55 residents including Resident 1.Findings:During an observation on 4/30/2026 at 9:41 a.m., of the mealtime schedule posting in the residents' dining room, the posting indicated the following mealtimes: breakfast at 7:30 a.m., lunch at 12:30 p.m., and dinner at 5:30 p.m.During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 4/27/2026 with diagnoses including, but not limited to, essential hypertension (HTN, high blood pressure), , dysphagia (difficulty swallowing), and chronic obstructive pulmonary disease with acute exacerbation (COPD, sudden worsening of symptoms including increased breathlessness, cough secretions, sputum often triggered by respiratory infections or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when kitchen staff did not air dry pans before using the pans in trayline (an area where foods were assembled form the steamtable [kitchen appliance that keeps food warm at a safe temperature for serving] to resident's plates).This deficient practice had a potential to result in harmful bacterial growth and cross-contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illnesses (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in of 128 of 132 medically compromised residents who receive food and ice from the kitchen.Findings:During an observation on 4/30/2026 at 10:43 a.m., of the food preparation, observed [NAME] 2 take a deep pan from the drying area by the three-compartment sink and the pan had water particles dripping from the outside and inside of the pan. Further observed [NAME] 1 poured the pureed chicken barbecue (BBQ) from the food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the admission Minimum Data Set (MDS - a resident assessment tool) accurately reflected the resident's status for one of four sampled residents (Resident 1). This deficient practice had the potential to result in delayed or inadequate delivery of care and services for Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 3/21/2026 with diagnoses that included traumatic subdural hemorrhage (a dangerous collection of blood that forms between the brain's surface and its outer lining), hemiplegia (the severe or complete loss of movement on one side of the body) and hemiparesis (weakness on one entire side of the body [arm, leg, and sometimes face] caused by brain or nervous system injury), and epilepsy (a chronic neurological disorder characterized by recurrent seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the body weight of one of three sampled residents (Resident 1) was accurately documented in the medical record. This deficient practice had the potential to result in delays in care and services for Resident 1, as well as a decreased quality of care and overall health status.Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility originally admitted Resident 1 on 3/14/2025 and readmitted on [DATE] with diagnoses that included Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), dysphagia (difficulty swallowing), dementia (a progressive state of decline in mental abilities), bipolar disorder (a chronic mental health condition characterized by intense alternating mood swings between extreme highs and lows), hypotension (low blood pressure). During a review of Resident 1's History and Physical (H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) received treatment and care in accordance with professional standards of practice by:1. Failing to ensure a reassessment was completed for Resident 1 on 4/14/2025 during the day shift (7 a.m. to 3 p.m.) following a change in condition (COC - major decline or improvement in a resident's status that will not resolve without intervention) on 4/13/2025.2. Failing to ensure Resident 1's Medical Doctor 1 (MD 1) was notified that Resident 1 refused to provide a urine sample for a urinary analysis (UA- a laboratory test used to analyze urine levels for possible infections) and a urine culture and sensitivity (C&S- a laboratory test used to identify bacteria or yeast in the urine and determine the most appropriate medication for treatment of an infection). These tests were ordered by MD 1 on 9/18/2025 following a change in condition. These deficient practices had the potential to delay necessary treatment, care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) had accurate information documented on the Change of Condition form (COC form - a form used by the facility to document changes in resident's condition including actions taken and notification of the physician and responsible party) by failing to document the correct time that Resident 1's Medical Doctor (MD) was notified of Resident 1's change of condition on 4/13/2025.This deficient practice had the potential to delay necessary treatment, care and services placing Resident 1 at risk for a decline in overall health status.Findings:1. During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 10/2/2023, with the most recent readmission on [DATE], with diagnoses that included metabolic encephalopathy (a brain disorder that can cause confusion personality changes and drowsiness), urinary tract infection (UTI- an infection in the bladder [a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a resident's comprehensive care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) for one of nine sampled residents (Resident 2) when Licensed Vocational Nurse 3 (LVN 3) failed to accurately document the administration of pyridoxine hydrochloride (a form of vitamin B6, used to treat and prevent vitamin B6 deficiency) in the medication list sheet (created by the facility to validate that Resident 2 received medications at the scheduled times).This deficient practice had the potential to create confusion among licensed staff regarding the administration of pyridoxine which could result in ineffective delivery of care and services to the resident.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 3/24/2025 and readmitted on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to meet the needs for one of five sampled residents (Resident 2) by failing to: 1. Ensure Licensed Vocational Nurse 2 (LVN 2) administered methocarbamol (a prescription muscle relaxant used to relieve pain and discomfort from muscle spasms [or cramp, when a muscle suddenly and forcefully tightens up on its own, often feeling like a painful knot or twitch]) and gabapentin (used to treat nerve pain) in a timely manner per the physician's order for the scheduled dose at 9 a.m. and 1 p.m. for Resident 2. 2. Ensure the licensed nurses removed Resident 2's lidocaine external patch (a sticky, flexible pad placed on the skin to help relieve minor aches and pain) four (4) percent (% - unit of medication strength), or lidocaine 4% patch, as per the physician's order. 3. Ensure Registered Nurse 1 (RN 1) clarified the frequency of lidocaine 4% patch with Resident 2's physician upon admission on [DATE]. These deficient practices had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow-up and cancel a resident's transportation for a cancelled appointment for one of five sampled residents (Resident 1). This deficient practice resulted in Resident 1 being transported to an appointment that was cancelled.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 3/24/2025 and readmitted the resident on 6/12/2025 with diagnoses that included Parkinson's disease (a movement disorder of the nervous system that worsens over time), hypotension (low blood pressure), and bipolar disorder (mental disorder that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks). During a review of Resident 1 's Minimum Data Set (MDS -a resident assessment tool) dated 11/3/2025, the MDS indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-15 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record reviewed, the facility failed to maintain accurate medical records in accordance with accepted professional standards and practices for one of three sampled residents (Resident 3), by failing to ensure Licensed Vocational Nurse 2 (LVN 2) did not falsify blood pressure entries in Resident 3's Medication Administration Record (MAR, a report detailing the medication administered to a resident by the licensed nurses) on 12/1/2025, 12/8/2025, 12/9/2025, 12/12/2025, and 12/15/2025. This deficient practice had the potential to affect appropriate medication administration due to the inaccurate blood pressure documentation in Resident 3's medical record. Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility originally admitted Resident 3 on 4/11/2025 and readmitted the resident on 11/19/2025 with diagnoses including heart failure (the heart cannot pump enough blood and oxygen to meet the body's needs), cardiomegaly (an enlarged heart, meaning the heart muscle is thicker or stretched out, making it harder to pump…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received care and services in accordance with professional standards of practice by failing to administer Resident 1's midrodrine (medication to treat low blood pressure [hypotension]) as prescribed by the physician.This deficient practice resulted in the omission of midodrine which could have resulted in Resident 1 experiencing a hypotensive (low blood pressure) episode.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 3/24/2025 and readmitted Resident 1 on 6/1/2025 with diagnoses including Parkinson's disease (a brain disorder that slowly worsens over time, mainly affecting movement due to a lack of dopamine, a chemical messenger for smooth motion) without dyskinesia (involuntary, erratic, and uncontrollable body movements, ranging from subtle twitches to wild flinging or repetitive grimaces, often affecting the face, or limbs) and hypotension. During a review of Resident 1's History…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a bottle of ketoconazole 2% shampoo (used to treat a variety of infections caused by fungus or yeast) was secured in a medication cart and not left unattended on top of a toilet in a resident shared restroom for one of three sampled restrooms. This deficient practice had the potential for unauthorized use of the medication, which could result in a negative impact to the health, and well-being of residents and increases the risk of contamination.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 3/24/2025 and readmitted Resident 1 on 6/1/2025 with diagnoses including Parkinson's disease (a brain disorder that slowly worsens over time, mainly affecting movement due to a lack of dopamine, a chemical messenger for smooth motion) without dyskinesia (involuntary, erratic, and uncontrollable body movements, ranging from subtle twitches to wild flinging or repetitive grimaces, often affecting the face, or limbs) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's attending physician documented a resident's History and Physical (H&P- a formal assessment by a healthcare provider that involves a resident interview, physical exam, and documentation of findings) within 72 hours following admission for one of three sampled residents (Resident 1).This deficient practice had the potential for inconsistent care coordination due to incomplete medical records for Resident 1.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility readmitted Resident 1 on 8/26/2025 with diagnoses that included other toxic encephalopathy (a broad term for any brain disease that alters brain function or structure), sepsis (a life-threatening blood infection), and pneumonia (an infection/inflammation in the lungs).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 8/27/2025, the MDS indicated Resident 1's cognition (the mental action or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-08 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a nutritional supplement drink per physician's order for one of three sampled residents (Resident 1).This deficient practice had the potential for Resident 1 to receive insufficient food intake which could result in weight loss and malnutrition (lack of sufficient nutrients in the body).Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility readmitted Resident 1 on 8/26/2025 with diagnoses that included other toxic encephalopathy (a broad term for any brain disease that alters brain function or structure), sepsis (a life-threatening blood infection), and pneumonia (an infection/inflammation in the lungs).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 8/27/2025, the MDS indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the sense) was severely impaired. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-08 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide two of three sampled residents (Resident 1 and Resident 2) with meals that accommodated their food preferences.This deficient practice had the potential to result in decreased meal intake which could lead to weight loss and malnutrition (lack of sufficient nutrients in the body).Findings:a. During a review of Resident 1's admission Record, the admission Record indicated the facility readmitted Resident 1 on 8/26/2025 with diagnoses that included other toxic encephalopathy (a broad term for any brain disease that alters brain function or structure), sepsis (a life-threatening blood infection), and pneumonia (an infection/inflammation in the lungs).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 8/27/2025, the MDS indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the sense) was severely impaired. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify a resident's physician regarding a resident's Systane (used to relieve burning, irritation, and discomfort caused by dry eyes) night ophthalmic (relating to the eyes) gel not being available and not being administered for one of four sampled residents (Resident 1). This deficient practice had the potential to result in worsening symptoms and negatively affect the delivery of care and services to Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/24/2025 and readmitted the resident on 6/12/2025 with diagnoses that included Parkinson's disease (a movement disorder of the nervous system that worsens over time), hypotension (low blood pressure), and bipolar disorder (mental disorder that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 5/5/2025, the MDS indicated Resident 1 was able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards for one of four sampled residents (Resident 1) by failing to accurately document Resident 1's blood pressure (BP - a measure of how well blood circulates through your arteries [pathway that carries blood away from the heart]).This deficient practice placed the resident at risk of not receiving appropriate care due to inaccurate resident medical care information and the potential to result in confusion in the care and services for Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/24/2025 and readmitted the resident on 6/12/2025 with diagnoses that included Parkinson's disease (a movement disorder of the nervous system that worsens over time), hypotension (low blood pressure), and bipolar disorder (mental disorder that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks).During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure clinical records for one of four sampled residents (Resident 1) were maintained in accordance with accepted professional standards by failing to accurately document Resident 1's Restorative Nurse Aide (RNA, a program designed to ensure each resident maintains their physical and functional abilities) treatment.This deficient practice had the potential to result in decline in Resident 1's activity of daily living (ADLs- activities related to personal care) and create confusion regarding the delivery of care and services provided to the resident.During a review of Resident 1's admission Record, the admission Record indicated that the facility originally admitted the resident on 3/24/2025 and readmitted the resident on 6/12/2025 with diagnoses that included Parkinson's disease (movement disorder of the nervous system that worsens over time), acute respiratory failure with hypoxia (a condition where your lungs suddenly cannot get enough oxygen into your blood), and dysphagia (difficulty swallowing).During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record reviews, the facility failed to manage a resident's pain by failing to administer his scheduled pain medication as ordered by the physician for one of three sample residents (Resident 1). This deficient practice had the potential to negatively affect Resident 1`s psychosocial wellbeing and quality of life. Findings: During a review of Resident 1 ' s admission Record (face sheet), the admission Record indicated that the facility admitted the resident on 6/13/2025, with diagnoses including type two diabetes mellitus (DM2-a disorder characterized by difficulty in blood sugar control and poor wound healing), displayed fracture (when the broken ends of the bone are no longer aligned) of second cervical vertebra (the neck area of your spine), and abrasion (a superficial wound caused by rubbing or scraping the skin) of scalp (the skin covering the head). During a review of Resident 1 ' s Nursing Documentation Evaluation form dated 6/13/2025, the Nursing Evaluation form indicated that the resident was alert and oriented to time, place, and person and was able…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to accurately provide pharmaceutical services to one of three sampled residents (Resident 1) by failing to: 1. Administer oxycodone-acetaminophen (a medication to relieve moderate to severe pain) oral tablet 7.5-325 milligrams (mg-a unit of measurement of mass) to Resident 1 on 6/14/2025 at 6:00 a.m., as prescribed by the physician. 2. Ensure LVN 3 did not document administration of oxycodone-acetaminophen oral tablet 7.5-325 mg on 6/14/2025 at 6:00 a.m in Resident 1's Medication Administration Record when it had not been given. These deficient practices had the potential for harm to the resident due to inaccurate records of narcotic use; and increased the risk of controlled drug diversion. Findings: During a review of Resident 1 ' s admission Record (face sheet), the admission record indicated that the facility admitted the resident on 6/13/2025, with diagnoses including type two diabetes mellitus (DM2-a disorder characterized by difficulty in blood sugar control and poor wound healing), displayed fracture (when the broken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain accurate medical records in accordance with the accepted professional standards for one of three sampled residents (Resident 1) when on 6/14/2025, Licensed Vocational Nurse 3 (LVN 3) documented in the Medication Adminsitartion Record ( (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) that she administered Resident 1`s pain medication when it had not been given. This deficient practice placed the resident at risk of not receiving appropriate care due to inaccurate medical care information. Findings: During a review of Resident 1 ' s admission Record (face sheet), the admission Record indicated that the facility admitted the resident on 6/13/2025, with diagnoses including type two diabetes mellitus (DM2-a disorder characterized by difficulty in blood sugar control and poor wound healing), displayed fracture (when the broken ends of the bone are no longer aligned) of second cervical vertebra (the neck area of your spine), and abrasion (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that the call light (an alerting device for nurses to assist a patient when in need) was within residents` reach while in bed for three of three sampled residents (Resident 12, Resident 133, and Resident 292). This deficient practice had the potential to delay the provision of services and residents' needs not being met. Findings: a. During a review of Resident 12's admission Record, the admission Record indicated the facility admitted the resident on 12/18/2024, with diagnoses including nontraumatic subacute subdural hemorrhage (a bleed between the brain and dura[ the brain outer covering] that occurs without a head injury), paroxysmal atrial fibrillation (a heart condition that causes an irregular and often abnormally fast heart rate), and dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). During a review of Resident 12's Minimum Data Set (MDS - a resident assessment tool), dated 12/25/2024, the MDS indicated the resident had moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Develop a comprehensive person-centered care plan (a plan for an individual's specific health needs and desired health outcomes) for the use of bed siderails for three of seven sampled residents reviewed for side rail use (Resident 42, 12, and 38) This deficient practice had the potential for the resident to not receive the necessary care and services to prevent potential injury from use of bed siderail. 2. Develop and implement a comprehensive person-centered care plan to meet the resident`s needs for one of one sampled resident (Resident 125) by failing to develop and implement a comprehensive person-centered care plan addressing Resident 125 being on contact isolation (used when a resident has an infectious disease that may be spread by touching either the resident or other objects the resident has handled) precautions due to Multidrug-Resistant Organism (MDRO-microorganisms, primarily bacteria, that have developed resistance to one or more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure licensed nurses provide care in accordance with professional standards by failing to rotate (a method to ensure repeated injections are not administered in the same area) the insulin (a medication that regulates sugar in the blood) injections sites to three of three sampled residents (Residents 27, Resident 116 and Resident 38) reviewed under the insulin care area. This failure had the potential to result in bruising, pain, and/or lipodystrophy (lump or accumulation of fatty tissue under skin) to Resident 27, Resident 116 and Resident 38). Findings: a. During a review of Resident 27's admission Record, the admission Record indicated the facility admitted Resident 27 on 12/12/2024 with diagnoses that included, but not limited to type 2 diabetes mellitus (DM - a disease that occurs when the glucose, also called blood sugar, is too high), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the necessary treatment and services to prevent the formation and progression of a pressure ulcer (an injury to skin and underlying tissue due to prolonged pressure over a bony structure) to one of three residents (Resident 37) reviewed for pressure ulcer by failing to: 1. Measure Resident 37's unstageable pressure ulcer (pressure injury [localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence] where the base of the ulcer is obscured by slough or eschar [dead or black tissue similar to a scab], making it impossible to determine the depth of the tissue damage) for one week (week of 3/12/2025). 2. Provide a wound treatment to Resident 37's unstageable pressure ulcer on 3/15/2025. This had the potential to result in the worsening of the resident's pressure ulcer and licensed nurses and the physician not knowing the progress of the wound, delaying necessary intervention and treatment. Findings: During a review of Resident 37's admission Record, the admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that is free from accident hazards to two of two sampled residents (Resident 443 and 125) by: a. Failing to ensure Resident 443's room is free of hazards by having a long, looped cable exposed above the head of the resident's bed and within his reach. b. Failing to place landing pads (a floor pad designed to help prevent injury should a person fall) on both sides of Resident 125's bed as ordered by the physician. These deficient practices placed Resident 443 and Resident 125 at increased risk for injuries. Findings: a. During a review of Resident 443's admission Record, the admission Record indicated the facility admitted Resident 443 on 3/26/2025 with diagnoses that included, but not limited to metabolic encephalopathy (a brain disorder caused by imbalances in the body's metabolic processes [the way your body converts food and drinks into energy], leading to altered brain function), dysphagia (swallowing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Antibiotic or Controlled Drug Record (accountability record of medications that are considered to have a strong potential for abuse) coincided with the bubble pack (a medication packaging system that contains individual doses of medication per bubble) for three of three sampled residents (Residents 26, 62, and 111). These deficient practices had the potential to result in medication error and/or drug diversion (illegal distribution or abuse of prescription drug). Findings: During a review of Resident 26's admission Record, the admission Record indicated the facility originally admitted the resident on 3/19/2023 and readmitted the resident on 2/27/2025 with diagnose of chronic (refers to a condition, illness, or disease that is long-lasting and persistent) pain. During a review of Resident 26' s Medication Administration Record (MAR - a record of mediations administered to residents) for 4/2025, the MAR indicated Resident 26 was prescribed hydrocodone-acetaminophen (a controlled medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Two (2) medication errors out of 27 total opportunities contributed to an overall medication error rate of 7.41% affecting two (2) of four (4) residents (Resident 8 and 55) observed for medication administration. The medication errors were as follows: 1. Resident 8 received lidocaine (a medication used to relieve pain) patch (a medication delivery system) applied to one (1) wrist instead of both, as ordered by Resident 8's physician. 2. Resident 55 did not receive Omega 3 (a medication used to support overall health and well-being, such as heart and kidney health, brain function, and reducing blood lipid [fat] levels) as ordered by Resident 55's physician. These deficient practices had the potential to result in Resident 8's and 55's health and well-being to be negatively impacted. Findings: a. During a review of Resident 55's admission Record, the admission Record indicated the facility originally admitted the resident on 3/24/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free of any significant medication errors by failing to: 1. Rotate (a method to ensure repeated injections are not administered in the same area) the insulin (a medication that regulates sugar in the blood) injections sites to three out three sampled residents (Residents 38, Resident 116, and Resident 38) reviewed under the insulin care area. This failure had the potential to result in bruising, pain, and/or lipodystrophy (lump or accumulation of fatty tissue under skin) to Resident 38, Resident 116 and Resident 38. Cross reference to F658. 2. Follow the hold parameters for midodrine (a medication to elevate blood pressure for those with low blood pressure) as ordered by the physician for one of six residents (Resident 12) reviewed for unnecessary medications. This deficient practice had the potential to cause complications such as high blood pressure that could require hospitalization to Resident 12. Findings: 1.a. During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills when: 1. Two (2) of 2 staff served cream of wheat to a resident (Resident 71), who was allergic to gluten. 2. There was no training provided to staff regarding gluten free diet. These failures resulted in Resident 71 being served cream of wheat which had the potential to result in a life-threatening condition such as anaphylactic shock (severe allergic reaction including closure of airways), severe tachycardia (increased heart rate), cardiac arrest (sudden loss of heart function, breathing, and consciousness [the state of being awake and aware of one's surroundings]), diarrhea, dehydration and/or death for Resident 71. Cross reference F806 Findings: During a review of Resident 71's admission Record, the admission Record indicated the facility initially admitted Resident 71 on 8/18/2022 and readmitted on [DATE], with diagnoses that included cachexia (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure facility kitchen staff or licensed nurses checked the contents of a meal tray against the meal tray ticket (form that indicates the specific meal being served to a resident based on their dietary restriction and preference) during breakfast on 4/7/2025 for one of 142 residents (Resident 18) served meals from the kitchen. This deficient practice had the potential to place residents at risk for anaphylactic reaction (a severe, life-threatening allergic reaction that can develop rapidly) which could then lead to hospitalization and death. Findings: During a review of Resident 18's admission Record, the admission Record indicated the facility admitted the resident on 3/19/2025 with diagnoses that included paraplegia (loss of movement and/or sensation, to some degree, of the legs). During a review of Resident 18's Minimum Data Set (MDS, a resident assessment tool) dated 3/22/2025, the MDS indicated Resident 18 was moderately impaired in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved temperature, flavor and appearance when: a. Pineapple Bavarian was at 70 degrees Fahrenheit (°F, a scale of temperature) and puree pineapple Bavarian was at 73°F. b. Cheese enchilada was crunchy, hard, dry and lacking sauce. c. Liquid was coming out from the puree mixed vegetables This deficient practice placed 97 of 149 facility residents on regular, therapeutic diets (a meal plan that controls the intake of certain food and nutrients) except consistent carbohydrate diet ([CCHO], a diet with the same amount of carbohydrate each meal) and puree diets (food with soft pudding like consistency) at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: a. During a review of the facilities' daily spreadsheet (a list of food, amount of food that each diet would receive) titled Cycle 2 2025 Spring, dated 4/7/2025, the spreadsheet indicated residents on therapeutic diets except CCHO diet would include pineapple Bavarian cream…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare foods in a form designed to meet individual needs when puree (foods that are smooth with pudding like consistency) cheese enchilada was grainy, puree rice had rice grains and puree vegetables did not hold it shape with liquid coming out from the product These failures had the potential to result in difficulty in swallowing, chewing, decreased in food intake and nutrient intake to 11 of 97 residents on puree diet, resulting to unintended (not planned) weight loss and chocking (when food gets stuck in your airway, blocking the flow of air to your lungs). Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled Cycle 2, 2025 Spring, dated 4/7/2025, the spreadsheet indicated residents on puree diet would include the following foods on the tray: Puree cheese enchiladas two (2) number 8 scoop (1/2 cup [c] a household measurement) Spanish cream of rice four (4) ounce (oz, a unit of measurement) Puree cooked vegetables number…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure safe and sanitary food storage and food preparation practices in the kitchen when: a. Kitchen equipment and utensils were not maintained in its proper condition, smooth and easy to clean. 1. Three (3) of four (4) racks were corroded with amber discoloration in the walk-in refrigerator. 2. Four (4) of seven (7) racks were corroded with amber discoloration in the dry storage room. 3. Fifty (50) of 50 resident's cracked trays. b. Kitchen equipment and kitchen areas were not cleaned and sanitized. 1. Walk-in refrigerator floors had food such as orange, piece of bread, piece of cream cheese, sandwich spread and dirt debris. 2. Walk-in freezer had food debris on the floor. 3. Chest freezer ledge opening had dust buildup and door was sticky to touch. 4. Walk-in refrigerator gasket had dirt buildup. c. Three (3) of 3 dietary aides were wearing gold, leather and rubber bracelets during food preparation and pot washing. These failures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when there were 15 soiled gloves, an empty bottle spray, plastic, and other trash on the floor and one (1) of three (3) dumpsters (a movable waste container designed to be brought and taken away by a special collection vehicle, or to a bin that a specially designed garbage truck lifts) had dirt and brown food spills. These failures had a potential to result in attracting birds, flies, insects, pest and possibly spread infection to 142 of 149 facility residents. Findings: During a concurrent observation and interview on 4/9/2025 at 2:13 p.m., with the Dietary Supervisor (DS), observed 15 soiled gloves, a spray bottle, plastic, and other trash on the ground. Observed one (1) of three dumpsters had brown dried up food spills and dirt. The DS stated there were soiled gloves on the floor and it was not okay. The DS stated it was important to maintain the cleanliness of the dumpster and its surroundings to prevent pest and insect spreading infection to the residents. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.a. During a review of Resident 94's admission Record, the admission Record indicated the facility admitted the resident on 1/27/2023 with diagnoses including hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]) and spinal stenosis (the spaces inside the bones of the spine get too small). During a review of Resident 94's MDS dated [DATE], the MDS indicated the resident's cognitive skills for daily decision making was intact and required supervision or touching assistance with shower, dressing, and putting on/taking off footwear. During a concurrent observation and interview on 4/7/2025 at 10:52 a.m., with the IP, observed with the IP, Resident 94 lying in bed and a plastic urinal bottle at Resident 94's bedside. Observed the plastic urinal bottle had no written identifier indicating that it belonged to Resident 94. The IP stated that the urinal bottle should be labeled with name and room number to prevent the roommates from accidentally using the urinal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident`s personal belonging was returned to the resident's representative following the resident`s death for one of one resident (Resident 141). This deficient practice violated the resident`s right to have his possessions protected and accounted for. Findings: During a review of Resident 141's admission Record, the admission Record indicated that the facility admitted the resident on [DATE] with diagnoses including encounter for palliative care (a specialized medical care that focuses on providing comfort and support to patients with serious, life-limiting illnesses) and end stage renal disease (ESRD-a condition in which the kidneys lose the ability to remove waste and balance fluids). During a review of Resident 141`s Physician`s Certification for Hospice Benefit dated [DATE], the certification indicated that the resident has a life expectancy of six months or less, if the terminal illness runs its normal course with primary diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure to provide the name of the medication and its indication (reason for the use of the medication) prior to administration of the medication, affecting one of four residents (Resident 8) observed for medication administration. This deficient practice violated Resident 8's rights to make decisions regarding their medication regimen, withhold treatment or seek alternatives, potentially resulting in psychosocial harm. Findings: During a review of Resident 8's admission Record, the admission Record indicated the facility originally admitted the resident on 7/26/2018 and re-admitted the resident on 4/21/2024 with diagnoses including chronic kidney disease (gradual loss of kidney function), anxiety (intense, excessive, and persistent worry and fear about everyday situations), depression (mood disorder that causes a persistent feeling of sadness and loss of interest), hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), and arthritis (a diseases that causes pain in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to involve the resident and or the resident`s representative in the quarterly Interdisciplinary Team (IDT- involves nurses collaborating with other healthcare professionals from various disciplines to provide comprehensive patient care) Care Conference for the development of an individualized Comprehensive Care Plan (a document that outlines a person's healthcare or support needs, how those needs will be met, and by whom) for one of one sampled resident (Resident 99). This deficient practice resulted to Resident 99's frustration due to being unable to participate in the care plan meeting to discuss the resident's discharge plan and goals. Findings: During a review of Resident 99's admission Record, the admission Record indicated that the facility initially admitted the resident on 10/30/2024 and readmitted on [DATE] with diagnoses that included gastroesophageal reflux disease (a digestive disease in which stomach acid or bile irritates the food pipe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement its policy and procedure, Theft/Loss Report, by failing to report an allegation of misappropriation of resident property no later than 24 hours, to the State Survey Agency (California Department of Public Health [CDPH]), the ombudsman (advocate who ensures the rights and well-being of residents) and the local law enforcement agency for one of three sampled residents (Resident 38). This deficient practice had the potential to result in unidentified financial abuse in the facility and failure to protect residents from financial abuse. Findings: During a review of Resident 38's admission Record, the admission Record indicated that the facility initially admitted Resident 38 on 9/30/2015 and readmitted the resident on 2/19/2022 with diagnoses including acute kidney failure (a condition in which the kidneys are damaged and cannot filter blood well), diabetes type 2 (a long-term medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly) , and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that an allegation of misappropriation of money was thoroughly investigated for one out of three sampled residents (Resident 38). This deficient practice had the potential to result in unidentified financial abuse in the facility and failure to protect Resident 38's from misappropriation of property. Findings: During a review of Resident 38's admission Record, the admission Record indicated that the facility initially admitted Resident 38 on 9/30/2015 and readmitted the resident on 2/19/2022 with diagnoses including acute kidney failure (a condition in which the kidneys are damaged and cannot filter blood well), diabetes type 2 (a long-term medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly) , and atherosclerotic heart disease (a condonation where plaque [a buildup of fat or cholesterol] forms inside the arteries that supply blood to the heart, making it hard for blood to flow to the heart muscle). During a review of Resident 38's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to: 1. Review and update a care plan (a document outlining a detailed approach to care customized to an individual resident's need) after a resident`s fall for one of one sampled resident (Resident 125) reviewed under fall care area. This deficient practice had the potential to result in Resident 125 receiving inadequate care and supervision at the facility. 2. Review and update a care plan after discontinuation of oxygen therapy for Resident 6. This deficient practice had the potential to result in Resident 6 receiving inadequate care at the facility. Findings: a. During a review of Resident 125's admission Record (face sheet), the admission Record indicated that the facility admitted the resident on 12/27/2024, with diagnoses including muscle weakness, abnormal posture (the way in which we hold our bodies while standing), and fracture of first lumbar vertebra (bones in the lower back). During a review of Resident 125's Minimum Data Set (MDS- a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that a resident unable to carry out ADLs receive the necessary services to maintain grooming and personal and oral hygiene to one of two sampled residents (Resident 113) by failing to change Resident 113's clothing for three days and ensure Resident 113's clothing was free of food stains. Findings: During a review of Resident 113's admission Record, the admission Record indicated the facility admitted Resident 113 on 5/2/2024 with diagnoses including, abnormal posture (abnormal positions of the body), weakness, dysphagia (swallowing difficulties), and unspecified dementia (a progressive state of decline in mental abilities). During a review of Resident 113's History and Physical (H&P), dated 11/2/2024, the H&P indicated the resident is a very poor historian (history of oneself) secondary to underlying dementia. During a review of Resident 113's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 2/4/2025, the MDS indicated Resident 113 did not have the capacity to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 49) with an indwelling catheter (a hollow tube inserted into the bladder to drain or collect urine) received proper care and services by failing to provide indwelling catheter care to the resident every day and as needed (PRN), and monitor the resident for signs and symptoms of infection and skin irritation as indicated in Resident 49's care plan (a document outlining a detailed approach to care customized to an individual resident's need). These deficient practices had the potential to result in Resident 49 developing urinary tract infections (UTI-an infection in the bladder/urinary tract) and other health complications related to the use of an indwelling catheter. Findings: During a review of Resident 49's admission Record (face sheet), the admission Record indicated that the facility admitted the resident on 3/5/2025, with diagnoses including dysphagia, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and type two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 58's admission Record, the admission Record indicated that the facility admitted Resident 58 on 3/8/2025, with diagnoses including aftercare following surgical amputation of right second and third toes (the surgical removal of a body part), acute osteomyelitis (an infection in the bone), and type two diabetes mellitus (a long-term medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly). During a review of Resident 58's History and Physical (H&P) dated 3/11/2025, the H&P indicated that Resident 58 had the capacity to understand and make decisions. During a review of Resident 58's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/11/2025, the MDS indicated that the resident had intact cognition (undamaged mental abilities, including remembering things, making decisions, concentrating, or learning). The MDS further indicated that Resident 58 required moderate assistance for activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label and store one (1) opened budesonide (a medication used to treat and prevent shortness of breath) inhalation solution foil pouch (package made of foil protecting the inhalation solution from light and degradation) for one of one sampled resident (Resident 6) in accordance with the facility's policy and manufacturer's requirements in one of two inspected medication carts (Medication Cart Station 1 Cart 1). This deficient practice increased the risk that Residents 6 could have received medication that had become ineffective or toxic due to improper storage or labeling, possibly leading to health complications resulting in hospitalization or death. Findings: During a concurrent observation and interview on [DATE] at 12:06 p.m., with Licensed Vocational Nurse 5 (LVN 5), observed Medication Cart Station 1 Cart 1. Observed one (1) open budesonide inhalation solution foil pouch for Resident 6 not labeled with a date indicating when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-04 · tag F0661 — patternEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure a discharge summary with a complete reconciliation of medications (a process of comparing pre-discharge medications to post-discharge medications by creating an accurate list of both prescription and over-the-counter medications that includes the drug name, dosage, frequency, route, and indication for use for the purpose of preventing unintended changes or omissions at transition points in care) was provided upon discharge to the residents or responsible party (RP) for three of three sampled residents (Resident 1, Resident 3, and Resident 4) by failing to document what post-discharge medications the residents were to take and were provided and the amount of medications provided. 2. Ensure a discharge summary included information to monitor for bleeding signs related to taking apixaban (anticoagulant- medication used to treat and prevent blood clots [gel-like clumps of blood]) and Plavix (medication used to prevent blood clots) upon being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Attendant 1 (CNA 1) was wearing personal protective equipment (PPE- specialized clothing or equipment worn for protection against infectious materials) while in a resident's room who was on contact isolation precautions (used when a resident has an infectious disease that may be spread by touching either the resident or other objects the resident has handled) for one of three sampled residents (Resident 1). This deficient practice had the potential to result in cross contamination (the physical movement or transfer of harmful bacteria [germs] from one person, object, or place to another) resulting in the potential spread of germs placing residents, staff, and visitors at risk to be infected. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 8/8/2024 and readmitted the resident on 10/3/2024 with diagnoses that include left knee replacement surgery, osteoarthritis (a degenerative joint disease that causes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident's tissue box was placed to be used when needed for two of eight sampled residents (Resident 1 and Resident 3). This deficient practice had the potential to result in hindering the residents' independence to clean their face and maintain personal hygiene by using tissues. Findings: 1. During a review of Resident 3's admission Record indicated the facility admitted the resident on 8/16/2024 with diagnoses that included chronic kidney disease (CKD - a condition that occurs when the kidneys are damaged and can't filter waste products from blood properly). During a review of Resident 3's Minimum Data Set (MDS -a standardized assessment and care screening tool) dated 8/19/2024, indicated, the resident was able to understand others, and was able to make self-understood. The MDS further indicated that Resident 3 required supervision or touching assistance from staff with eating and oral hygiene. The MDS indicated Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-30 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a grievance filed by one of three sampled residents (Resident 1) was documented and filed in the facility grievance log. This deficient practice had the potential to affect the residents' quality of life and the provision of care. Findings: During a review of Resident 1's admission Record indicated that Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included type two (2) diabetes mellitus (a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel) with diabetic neuropathy (a type of nerve damage that can occur with diabetes), and atrial fibrillation (an irregular, often rapid heart rhythm). During a review of Resident 1's History and Physical dated 3/8/2024 indicated Resident 1 has the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 5/8/2024, indicated Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of three sampled residents (Resident 3), who made an allegation of financial abuse. This deficient practice had the potential to negatively affect the delivery of care and services to Resident 3. Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility admitted Resident 3 on 12/30/2024 with diagnoses that included metabolic encephalopathy (a problem in the brain that is caused by a chemical imbalance in the blood), dementia (a group of thinking and social symptoms that interferes with daily functioning), rhabdomyolysis (a breakdown of muscle tissue that releases a damaging protein into the blood), cachexia (a general state of ill health involving great weight loss and muscle loss), and a history of falling. During a review of Resident 3's Minimum Data Set (MDS- a standardized assessment and care screening tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and records review, the facility failed to remain free of pest when on 6/25/2024, a fly (small, winged insect) was observed in the kitchen and landed on top of a tuna container. This deficient practice placed a total of 118 of 129 residents at risk of food borne illnesses (disease contracted from eating contaminated food). Findings: During an observation in the facility's kitchen on 6/25/2024 at 3:20 p.m., observed a fly by the kitchen exit door and landed on top of a tuna container. During an observation and concurrent interview with the Assistant Dietary Supervisor (ADS), on 6/25/2024 at 3:27 p.m., the ADS stated that there was a fly flying in the kitchen and landed on a covered container of tuna. The ADS confirmed the observation by stating a fly was observed in the kitchen. The ADS further stated that there should not be any flies in the kitchen. When asked why there should not be any flies in the kitchen, the ADS did not answer. During an interview with the Dietary Manager (DM) on 6/25/2024, at 4:35 p.m., the DM stated that flies should not be in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4.a. A review of Resident 51's admission Record indicated the facility admitted the resident on 7/30/2020 with diagnosis including arthritis (swelling, stiffness, and pain in the joints), anxiety (intense, excessive, and persistent worry and fear about everyday situations), and depression (mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 51's MDS dated [DATE], indicated Resident 51 needs supervision and touch assistance with eating. A review of Resident 51's physician's order dated 4/25/2024, indicated an order for restorative nursing assistant (RNA- a program designed to ensure each resident maintains their physical and functional abilities) feeding program for breakfast and lunch for 30 days. During a concurrent observation and interview on 5/1/2024 at 8:00 a.m., with Restorative Nurse Assistant 1 (RNA 1), in Resident 51's room, observed RNA 1 feeding and standing over Resident 51. RNA 1 stated she is short and cannot reach Resident 51 if she sits. RNA 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure that two of six sampled residents' (Resident 96 and 103) low air loss mattress (LAL- a special mattress designed to distribute the resident's body weight over a broad service area to help prevent skin breakdown) was set to the correct setting. 2. Provide a resident who was at risk for developing pressure ulcers (a skin injury caused by constant pressure over a long period of time) with bilateral (both sides) heel protectors while in bed, as ordered by the physician, for one of 32 sampled residents (Resident 7). These deficient practices had the potential to cause further skin breakdown for these residents. Findings: 1.a. A review of Resident 96's admission Record indicated the facility admitted the resident on 5/3/2022 and re-admitted the resident on 3/27/2023 with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), dementia (a loss of memory and thinking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow safe food handling practices by failing to: 1. Ensure thickened lemon-flavored water cartons (water that has a thickened texture for those who have swallowing problems) found in the dry-food storage area were not stored past their use-by date. This deficient practice had the potential to place seven out of 146 residents who were prescribed thickened liquids at risk for foodborne illness (refers to illness caused by the ingestion of contaminated food or beverages). 2. Ensure a dented food can was not found stored with other food cans ready for consumption. 3. Ensure two canned foods of ravioli pasta found in the dry-food storage area were not stored past their use-by date. This deficient practice had the potential to place 134 out of 146 residents living in the facility at risk for foodborne illnesses. Findings: During the initial kitchen observation on 4/29/2024 at 8:31 a.m., with the Dietary Supervisor (DS), observed the foods in the dry storage room. Observed 16 thickened lemon-flavored water (water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to maintain complete and accurate clinical records by failing to ensure one of one sampled resident (Resident 347) had compete documentation for their Toilet/Bladder/Bowel Task flow sheet. This deficient practice placed the resident at risk of not receiving appropriate care due to inaccurate resident medical care information and the potential to result in confusion in the care and services for Resident 347. Findings: A review of Resident 347's admission Record indicated the facility admitted the resident on 2/5/2023 with diagnosis including cerebral infarction (disruption of blood flow to the brain due to problematic vessels that cause lack of blood supply and oxygen to the brain), orthopedic (relating to the branch of medicine dealing with the correction of deformities of bones or muscles) aftercare, and adult failure to thrive (when an older adult has a loss of appetite, eats and drinks less than usual, loses weight, and is less active than normal). A review of Resident 347's History & Physical (H&P- a term used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. A review of Resident 8's admission Record indicated the facility originally admitted the resident on 12/03/2021 with a diagnosis including pneumonia (an infection that inflames the air sacs in one or both lungs), sepsis (a life-threatening complication of an infection), dementia (decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities). A review of Resident 8's Minimum Data Set (MDS, a standardized assessment and care screening tool) dated 2/21/2024, indicated Resident 8 needs set up and clean up assistance during meals. A review of Resident 51's admission Record indicated the facility originally admitted the resident on 7/30/2020 with a diagnosis including arthritis (swelling, stiffness, and pain in the joints), anxiety (intense, excessive, and persistent worry and fear about everyday situations), and depression (constant feeling of sadness and loss of interest). A review of Resident 51's MDS dated [DATE], indicated Resident 51 needs supervision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-03 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's call light (a device that allows patients to request assistance from staff) was functioning for five of five sampled residents (Resident 33, Resident 98, Resident 346, Resident 117, and Resident 258). This deficient practice had the potential to cause a delay in the residents' care and for the residents' needs to remain unmet. Findings: a. A review of Resident 117's admission Record indicated the facility admitted the resident on 6/9/2023 with diagnosis of diverticulosis (an inflammation or infection in one or more small pouches in the digestive tract), difficult walking, and psychotic mood disorder (a mental disorder characterized by a disconnection from reality). A review of Resident 117's Minimum Data Set (MDS, a comprehensive standardized assessment and screening tool) dated 3/12/2024, indicated Resident 117 had moderately impaired cognition (ability to think, remember and reason), and required partial/moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an informed consent (a process in which patients are given important information, including possible risks and benefits, about a medical procedure or treatment) was obtained from a resident's responsible party (person, usually a family member who makes medical decisions for a resident) for one of five sampled residents (Resident 19) regarding the use of an antipsychotic (antipsychotic- a medication used to treat psychosis [a mental condition in which thought, and emotions are so affected that contact is lost with external reality]). This deficient practice had the potential for the responsible party to not be informed on medication therapy decisions that may or may not affect a resident's health conditions. Findings: A review of Resident 19's admission Record indicated the facility admitted the resident on 10/3/2023 and re-admitted on [DATE] with diagnoses that included schizophrenia (mental disorder in which people interpret reality abnormally)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident received full visual privacy during a medication administration observation by failing to provide the resident with a privacy curtain (used to create private spaces for patients in healthcare facilities) that was long enough to cover the foot of his bed for one of 32 sampled residents (Resident 129). This deficient practice violated the resident's right to privacy. Findings: A review of Resident 129's admission Record indicated the facility admitted the resident on 3/8/2024 with diagnoses including dysphagia (difficulty swallowing) and gastrostomy (a surgical procedure that creates an opening in the abdomen and into the stomach) status. A review of Resident 129's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 3/15/2024, indicated the resident had severely impaired cognition (thought processes) and required maximum assistance from staff for most activities of daily living (ADLs - activities related to personal care). During an observation on 4/30/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have one of one sampled resident (Resident 51) evaluated for Preadmission Screening and Resident Review (PASARR- an assessment to help ensure that individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) Level II. This deficient practice had the potential for Resident 51 to not receive specialized mental health services to manage the resident's behaviors. Findings: A review of Resident 51's admission Record indicated the facility admitted the resident on 7/30/2020 with diagnosis including anxiety (intense, excessive, and persistent worry and fear about everyday situations), depression (mood disorder that causes a persistent feeling of sadness and loss of interest), and bipolar disorder (mental illness that causes unusual shifts in a person's mood, energy, and activity levels). A review of Resident 51's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 3/21/2024, indicated the resident had the ability to understand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered comprehensive care plan (a written document that summarizes a patient's needs, goals, and care) for a resident's use of lorazepam (medication used to treat anxiety [(intense, excessive, and persistent worry and fear about everyday situations]) for one of one sampled resident (Resident 96). This deficient practice had the potential to result in failure to deliver necessary care and services. Findings: A review of Resident 96's admission Record indicated Resident 96 was admitted to the facility on [DATE] with diagnosis of metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood) and anxiety (intense, excessive, and persistent worry and fear about everyday situations). A review of Resident 96's Minimum Data Set (MDS, a comprehensive standardized assessment and screening tool) dated 4/5/2024, indicated Resident 96 had severely impaired cognition (ability to think, remember and reason), and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a resident with a communication board (a device that can help patients communicate with care providers and family using symbols, photos, or illustrations) for one of 32 sampled residents (Resident 131) whose primary and preferred language was not English. This deficient practice had the potential to prevent the resident from communicating with the staff and had the potential to delay receiving appropriate care/treatment the resident needed. Findings: A review of Resident 131's admission Record indicated the facility admitted the resident on 1/14/2024 with diagnoses including peripheral vascular disease (PVD - a disorder that reduces blood flow to a body part outside of the brain or heart). A review of Resident 131's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 1/19/2024, indicated the resident's preferred language was Bengali (foreign language) and needed/wanted an interpreter to communicate with a doctor or health care staff. The MDS also indicated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure a resident who was at risk for elopement (when a patient leaves a healthcare facility without authorization or discharge, and doing so can endanger their health or safety) had on a Wander Guard (a wander management system that consists of bracelets worn by residents, sensors the monitor doors, and a platform that sends real-time safety alerts), as ordered by the physician, for one of 32 sampled residents (Resident 66). 2. Ensure a resident who was at risk for falls had their pressure pad alarm (a sensor that detects changes in pressure when someone is on it) turned on while the resident was in bed for one of 32 sampled residents (Resident 66). This deficient practice had the potential to place the resident at increased risk of injury. Findings: a. A review of Resident 66's admission Record indicated the facility admitted the resident on 8/18/2023 with diagnoses including dementia (a group of symptoms that affect a person's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure to ensure that facility staff assessed the peripherally inserted central catheter (PICC line- type of catheter [tube] that is placed in a large vein that allows for medications to be administered intravenously [directly into the vein]) for one of one sampled resident (Resident 396) upon admission to the facility on 4/26/2024. This deficient practice had the potential to place Resident 396 at risk for sepsis (the body's extreme response to an infection. Sepsis is a life-threatening medical emergency from a central line-associated bloodstream infection [CLABSI- a serious infection that occurs when germs (usually bacteria or viruses) enter the bloodstream through the central line]). Findings: A review of Resident 396's admission Record indicated the facility originally admitted Resident 396 on 4/26/2024 with diagnoses that included acute respiratory failure (when your lungs have a hard time loading your blood with oxygen) with hypoxia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a post-hemodialysis (HD, the removing of waste and excess fluid to prevent build up in the body for residents who have loss of kidney [organs that remove waste products from the blood and produce urine] function) assessment for one of one sampled resident (Resident 80) investigated addressing the dialysis care area. This deficient practice placed Resident 80 at risk for complications of dialysis such as redness at the dialysis access site (way to reach the blood for hemodialysis), edema (too much fluid trapped in the body's tissues), excessive bleeding, and a change in vital signs (clinical measurements that indicate the state of a patient's essential body functions). Findings: A review of Resident 80's admission Record indicated the facility admitted the resident on 8/3/2022 and readmitted the resident on 10/12/2023 with diagnoses of end stage renal disease (a condition in which the kidneys no longer function normally) and dependence in renal (kidney) dialysis. A review of Resident 80's Minimum Data Set (MDS- an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staffing information of the actual hours worked by licensed and unlicensed nursing staffing directly responsible for resident care per shift were posted daily 6/14/2024 as indicated in the facility's policy and procedure (P&P) on Direct Care Daily Staff Numbers. This deficient practice had the potential to keep residents and visitors unaware of the total number of staff and the actual hours worked by the staff in the facility. Findings: During an observation on 6/14/2024 at 9:40 a.m., observed posted next to the Director of Nursing's (DON) office, the following documents: Facility document titled, Census and Direct Care Service Per Patient Day (DHPPD) dated 6/12/2024 and facility document DHPPD, dated 6/14/2024. During a concurrent observation, interview, and record review on 6/14/2024 at 9:45 a.m., with the Director of Staff Development (DSD), reviewed the facility document DHPPD dated 6/12/2024 and facility document DHPPD dated 6/14/2024. The DSD stated that the facility posts both projected hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to discard a discontinued vial of lorazepam (medication used to treat anxiety [intense, excessive, and persistent worry and fear about everyday situations]) for one of one sampled resident (Resident 96). This deficient practice had the potential to place the facility at potential for inability to readily identify loss and drug diversion (illegal distribution of abuse of prescription drugs or their use for unintended purposes) of controlled medications (medications with a high potential for abuse). Findings: A review of Resident 96's admission Record indicated Resident 96 was admitted to the facility on [DATE] with diagnosis of metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood) and anxiety (intense, excessive, and persistent worry and fear about everyday situations). A review of Resident 96's Minimum Data Set (MDS, a comprehensive standardized assessment and screening tool) dated [DATE], indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident, who was started on an antibiotic (medication that fights bacterial infections), met the McGeer criteria (a set of surveillance criteria for identifying healthcare-associated infections [HAIs - infections that patients get while receiving health care at a facility]) prior to starting on the antibiotic, and that the physician was notified when the resident did not meet the McGeer criteria for one of 32 sampled residents (Resident 259). This deficient practice had the potential to result in the resident experiencing adverse side effects (undesired harmful effect resulting from a medication or other intervention) from the antibiotic. Findings: A review of Resident 259's admission Record indicated the facility admitted the resident on 4/12/2024 with diagnoses including sepsis (a life-threatening condition that occurs when the body's immune system overreacts to an infection, damaging its own tissues and organs) and urinary tract infection (UTI - bacterial infection that occurs in the urinary tract). A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to remain free of pest when on 5/2/2024, a cockroach (small insects that carry and spread infectious diseases) was observed in the facility hallway. This deficient practice placed a total of 22 out of 146 residents at risk of vector-borne diseases (diseases that result from an infection transmitted to human by insects such as cockroaches). Findings: During an observation in the facility hallway on 5/2/2024 at 4:03 p.m., observed Registered Dietitian Consultant (RDC) step on a cockroach. During an interview on 5/3/2024 at 10:15 a.m., with RDC, RDC stated that on 5/2/2024 RDC saw one cockroach in the facility hallway. During an interview on 5/3/2024 at 11:30 a.m., with Infection Preventionist (IP), IP stated that the facility's pest control program was not effective as evidence by the presence of a cockroach on 5/2/2024. IP stated that the IP will talk with the facility's contracted pest control company about possibly changing the frequency and treatment of their visits. During a review of the facility's policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-28 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that 31 of 31 sampled residents (Resident 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31) who utilize the facility's dining room, were not prohibited (to not allow a resident to do something) from the group activity of communal dining (the practice of dining with others) when on 3/21/2024, the Director of Nursing (DON) closed the facility's dining room during the residents designated communal lunch time in order to celebrate the DON's birthday. This deficient practice resulted in residents of the facility being forced to eat lunch inside their rooms and increased the risk for the residents to experience depression (a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with your daily living) and anxiety (a feeling of worry, nervousness or unease typically about an imminent event or something with an uncertain outcome) due to the lack of socialization. Findings: During a record review of the facility's Activity Calendar for 3/2024, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-01 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that one of two sampled residents (Resident 1), who exhibited an episode of suicidal ideation (thinking about or planning suicide [act of intentionally causing one's own death]) on 12/28/2024, was provided with the necessary behavioral health care and services as evidenced by: 1. Failing to conduct an Interdisciplinary Team (IDT - a group of health care professionals with various areas of expertise who work together toward the goals of their residents) meeting for Resident 1 when Resident 1 had a Change in Condition (COC- a sudden clinically important deviation from a resident's baseline in physical, cognitive, behavioral, or functional domains) related to suicidal ideation on 12/28/2024. 2. Failing to implement Resident 1's care plan related to suicidal ideation. 3. Failing to ensure Certified Nursing Assistant 1 (CNA 1) who was assigned to provide direct care to Resident 1 on 1/9/2024 was made aware of Resident 1's suicidal ideation as per facility policy and procedure. These deficient practices had the potential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide the needed care and services that were resident-centered for one of three sampled residents (Resident 4), as evidenced by not: 1. Assessing Resident 4 ' s generalized condition upon admission on [DATE]. 2. Timely evaluating Resident 4 ' s neurological (deals with problems affecting the nervous system such as brain, spinal cord, and a complex network of nerves) condition after an unwitnessed fall on 10/11/2023. As a result, Resident 4 was placed at high risk of not identifying care needs on admission and prompt identification of complications from the fall. Findings: A review of Resident 4 ' s admission Record indicated the facility initially admitted Resident 4 on 10/9/2023 with diagnoses including sequelae (a condition which is the consequence of a previous disease or injury) of non-traumatic intracerebral hemorrhage (bleeding into the substance of the brain), other symptoms and signs involving cognitive functions (conscious mental activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the pressure pad alarm device (device that contain sensors that trigger an alarm or warning light when it detects a change in pressure when the resident is attempting to stand up) in bed was attached correctly and the landing mats (cushioned mats placed on the floor at bedside to decrease the impact on the floor in case of the fall) were placed on the floor in order to prevent fall and injury for one of three sampled residents (Resident 5). This deficient practice placed Resident 5 at risk of complications from a fall including fractures (break in the bones), bleeding, and death. Findings: A review of Resident 5's admission Record indicated the facility readmitted Resident 5 on 5/12/2021 with diagnoses including encephalopathy (broad term for any brain disease that alters brain function or structure), heart failure, and adult failure to thrive (syndrome of weight loss, decreased appetite, poor nutrition, and inactivity). A review of Resident 5 Physician Order, dated 3/28/2021, indicated to apply a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure multidose medications were labeled with an open date (when nursing staff writes the date a medication is opened for the first time) as evidenced by: 1. Registered Nurse 1 (RN 1) failing to label a bottle of normal saline (NS - a sterile solution made of salt and water) after opening it for one of three sampled residents (Resident 1). 2. RN 1 failing to label a tube of Triad cream (cream used for wound healing) for one of three sampled residents (Resident 2). These deficient practices increased the risk that Residents 1 and 2 could have received medication that had become ineffective due to improper labeling possibly leading to health complications. Findings: a. A review of Resident 1's admission Record indicated Resident 1 was originally admitted on [DATE] and readmitted on [DATE], with diagnoses that included dementia (group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement proper infection control practices during wound care treatments as evidenced by: 1. Registered Nurse 1 (RN 1) using alcohol-based hand rub (a type of hand sanitizer [cleaner] that is alcohol-containing preparation [liquid, gel or foam] designed for hand hygiene [washing of hands]) to disinfect the scissors used during wound care for one of four sampled residents (Resident 1). 2. RN 1 failing to disinfect (to clean) the bedside table used during wound care treatments for three of four sampled residents (Residents 1, 2, and 3). These deficient practices had the potential to spread bacteria from resident to resident and cause infections in the wounds being treated for Residents 1, 2 and 3. Findings: a. A review of Resident 1's admission Record indicated Resident 1 was originally admitted on [DATE] and readmitted on [DATE], with diagnoses that included dementia (group of symptoms affecting memory, thinking and social abilities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-12 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy by failing to ensure a grievance was documented per facility policy for one of three sampled residents (Resident 1). This deficient practice had the potential to violate residents' rights to have grievances addressed. Findings: A review of Resident 1's admission Record indicated the resident was originally admitted to the facility on [DATE] with diagnoses that included fracture of sacrum (a break in the triangular bone in the lower back), diabetes (a chronic condition that affects the way the body processes blood sugar [glucose]) and anxiety disorder (mental health disorder characterized by feelings of worry, nervousness or unease). A review of Resident 1's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 8/16/2023, indicated the resident understood and was understood. The MDS also indicated that Resident 1's cognitive (relating to the process of acquiring knowledge and understanding) status and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-12 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 3) was provided restorative (having the ability to restore health, strength, or a feeling of well-being) services to reduce further contractures (a permanent shortening of muscle or scar tissue producing deformity) of both elbows and left hand. This deficient practice placed Resident 3 at increased risk for worsening and further development of contractures. Findings: A review of Resident 3 ' s admission Record indicated the facility admitted the resident on 6/1/2020 and readmitted on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should) and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 3 ' s Minimum Data Set (MDS - a standardized assessment and screening tool) dated 5/23/2023, indicated Resident 3 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect a resident ' s rights to be free from physical abuse (any act of hurting or injuring a resident on purpose) by Resident 2 for one of seven sampled residents (Resident 1). This deficient practice resulted in Resident 1 being hit on the right upper arm and leg by Resident 2 while under the care of the facility and had the potential to cause emotion harm which could result in a feeling of low self-esteem and self-worth. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 8/21/2023 with diagnoses including right tibia (the shin bone) fracture (broken bone) and acquired absence of left leg above knee (removing the leg from the body by cutting). A review of Resident 1 ' s Health and Physical, dated 8/23/2023, indicated that the resident had the capacity to understand and make decisions. A review of Resident 1 ' s Change in Condition Evaluation dated 8/22/2023, indicated that Resident 1 had pain on his right leg and that there was an allegation of Resident 1's roommate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-12 · tag F0675 — failed to support quality of life — isolatedHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident ' s call light was answered timely for one of seven sampled residents (Resident 2). On 8/25/2023, Resident 2 ' s call light was left unanswered for 14 minutes from 9:39 a.m. through 9:53 a.m. This deficient practice placed the resident at risk of inability to summon health care workers as needed to receive the assistance that may include urgent care. Findings: A review of Resident 2 ' s admission Record indicated the facility admitted the resident on 5/12/2017 with diagnoses including chronic pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems) and schizophreniform disorder (a psychotic disorder that affects how you act, think, relate to others, express emotions, and perceive reality). A review of Resident 2 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 8/14/2023, indicated that the resident was able to understand others, and was able to make self understood. The MDS further indicated that Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of two sampled residents (Resident 3) was provided the necessary treatment and services to promote healing of pressure ulcer (PU - injury to skin and underlying tissue resulting from prolonged pressure on the skin) when staff placed multiple layers of linen over the residents ' low air loss mattress (LALM – a mattress composed of inflatable air cushions that is used to relieve pressure on body parts). This deficient practice placed the resident at increased risk for worsening and further development of PU and delayed wound healing. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 6/1/2020 and readmitted on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged) and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor and obtain one of eight sampled residents (Resident 3) weight for the month of 2/2023 and 7/2023. This deficient practice had the potential to result in Resident 3 ' s unplanned weight loss. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 6/1/2020 and readmitted on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged) and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 3's Minimum Data Set (MDS - a standardized assessment and screening tool) dated 5/23/2023 indicated, Resident 3 ' s cognitive (mental action or process of acquiring knowledge and understanding) status was severely impaired. The MDS further indicated Resident 3 required total assistance from staff for bed mobility, transfer, dressing, toilet use, and personal hygiene. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the pressure pad (a physical or electronic device that monitors resident movement and alerts the staff when movement is detected while the resident is in bed or chair) was functional and connected for one of four sampled residents (Resident 2) as ordered by the physician and indicated in the care plan. This deficient practice had the potential to result in a fall incident and increased the resident's risk of sustaining an injury from the fall. Findings: A review of Resident 2's admission Record indicated the facility admitted the resident on 5/24/2023 with diagnoses including metabolic encephalopathy (problem in the brain function), abnormal posture, muscle wasting and atrophy (thinning or loss of muscle tissue), hypotension (low blood pressure), spondylosis of the thoracic region (natural wearing down of the mid-back), and scoliosis (sideways curvature of the spine). A review of Resident 2's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 5/27/2023, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-11 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to code a resident's correct discharge location on the Discharge Minimum Data Set (MDS, a standardized assessment and care screening tool) for one (Resident 140) of four residents reviewed under closed records (a resident that has been discharged from the facility). This deficient practice had the potential to delay care and services for the resident after discharge. Findings: During a review of Resident 140's admission Record, the admission Record indicated the facility admitted Resident 140 to the facility on [DATE] with diagnoses including Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities). The section for Discharge Status indicated Resident 140 was discharged to a short-term general hospital (also known as acute hospital, or simply hospital). During a review of Resident 140's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/07/2025, the MDS indicated Resident 140 was severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-05-03 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's Discharge Minimum Data Set (MDS - a standardized assessment and care screening tool) was transmitted within 14 days after the completion date for one of 32 sampled residents (Resident 126). This deficient practice had the potential to delay care and services for the resident. Findings: A review of Resident 126's admission Record indicated the facility admitted the resident on 11/21/2023 with diagnoses including fracture (broken bone) of the lower end of the left ulna (a long bone in the forearm that runs from the elbow to the wrist). A review of Resident 126's MDS, dated [DATE], indicated the resident had intact cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) and required maximum assistance for most activities of daily living (ADLs - activities related to personal care). During a concurrent interview and record review on 5/1/2024 at 4:19 p.m., with Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-09-12 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of eight sampled resident ' s (Resident 3) Minimum Data Set (MDS- a standardized assessment and care-screening tool) accurately reflected the resident ' s functional limitation in range of motion (FLIROM - limited ability to move a joint that interferes with daily functioning) for upper extremities (shoulder, elbow, wrist, hand) and lower extremity (hip, knee, ankle, foot). This deficient practice had the potential to negatively affect the resident ' s plan of care and delivery of necessary care and services. Findings: A review of Resident 3 ' s admission Record indicated the facility admitted the resident on 6/1/2020 and readmitted on [DATE] with diagnoses including chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should) and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$30,972 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $17,345 — penalty dated 2025-04-11
- $13,627 — penalty dated 2024-05-03
- Medicare payment denial — starting 2025-05-09 for 13 days
- Medicare payment denial — starting 2024-06-01 for 25 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 3.5 | +1.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BQ OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2021 |
| BOLD QUAIL HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| NEWGEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| ROBIN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| TRESS, AVROHOM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| SHAW, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2021 |
| 7120 CORBIN AVENUE PROPERTY LLC | Organization | ADP OF THE SNF | — | since 04/29/2026 |
CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056066. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.