Bay Crest Care Center
3750 Garnet Street, Torrance, CA 90503 · For profit - Limited Liability company · 80 certified beds · (310) 371-2431 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (121) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $124,336 in federal fines (most recent 2025-11-03)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (56%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.8% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.3% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 43.6% | 7.3% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.8% | 0.4% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 8.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.2% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.0% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 13.0% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.3% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.0% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 93.3% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.6% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.2% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.76 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.82 | 1.57 | 1.80 | worse |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 16.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.4%CMS range 37.4–65.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 5.6–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 16.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 25.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 12.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.20 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 71.4 residents a day — about 89% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 3.94 on weekdays — 11% thinner on weekends. RN hours go from 0.45 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
121 citations, most serious first. The 15 most serious are shown; the remaining 106 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to ensure one of three sampled residents (Resident 1), who required minimal assistance with ambulation (walking) using a front wheel walker (FWW- assistive walking device), did not exit through the unsupervised, non-alarmed front door without staff knowledge. The facility failed to: 1. Ensure there was a system in place to monitor the facility's front door after 6:30 pm during times when the receptionist was not present to prevent residents from leaving the facility without staff knowledge. 2. Ensure Resident 1 was accurately assessed for the risk of elopement (a situation in which a resident leaves the premises or a safe area without the facility's knowledge and supervision) and developed a plan of care with intervention to prevent elopement. Resident 1 was assessed as low risk for elopement due to being unable to ambulate (walk) and unable to self-propel a wheelchair. According to Resident 1's general acute care hospital (GACH) 1 record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-08-19 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure, when a resident was found unresponsive and pulseless (no detectable heart beat), the nursing staff immediately initiated basic life support ([BLS] care healthcare professionals provide to anyone who's heart stops beating suddenly) by performing cardiopulmonary resuscitation ([CPR] an emergency procedure to restart a person's heart and breathing after one or both suddenly stop) to one of five sampled residents (Resident 1). The facility failed to: 1. Ensure Certified Nursing Assistant (CNA) 1, who was CPR certified (successfully completed a training course and received a credential that qualifies a person to perform CPR), checked Resident 1's pulse when on [DATE] at approximately 4:50 a.m. Resident 1 was found unresponsive and not breathing, called for help, activated Code Blue (a specific code used to signal a patient who is having a life-threatening medical emergency, typically a patient experiencing sudden cardiac arrest [when the heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident, who had diagnoses of paraplegia (loss of voluntary movement and sensation in the lower half of the body) and generalized muscle weakness, did not sustain a second-degree burn (a burn injury that damages the outer layers of the skin [epidermis] and/or part of the underlying layer of the skin [dermis] but does not penetrate deeper into the subcutaneous tissue (the deepest layer of the skin beneath the epidermis and dermis) to his left thigh while using an egg cooker in his room for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure Resident 1 did not have in his possession and use an unauthorized appliance (egg cooker) in his room. 2. Ensure when the Director of Nursing (DON) and Administrator (ADM), who were aware that Resident 1 had an egg cooker in his room, examined the egg cooker for safety and provided an approval for the use of the appliance in writing, per the facility's Policy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident, who had severe generalized body pain, and had pain medication (Oxycodone Hydrochloride [a narcotic (a drug that works in the brain to dull the sense of pain) to relieve moderate to severe pain] 10 milligrams ([mg] a unit of measurement) available for administration to control their pain, was provided pain medication, for one of six sampled residents (Resident 1). The facility failed to: 1. Ensure licensed nurses ordered a refill of Oxycodone Hydrochloride 10 mg for Resident 1's moderate to severe pain before the medication's quantity was depleted. 2. Ensure licensed nurses contacted Resident 1's physician to obtain authorization to access the facility's emergency kit ([E-Kit] a kit which contains a small quantity of medications which can be dispensed when pharmacy service is not available) containing Oxycodone HCL tablets to administer to Resident 1 to relieve Resident 1's severe pain. 3. Ensure Resident 1 received Oxycodone HCL for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-01-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the resident from having an unplanned severe (severe weight loss is the weight loss greater than 5 % in one month and greater than 7.5 % in three months) weight loss of 22 pounds ([lbs.] 5.9 percent [%] in one month and 19.6 % in three months) for one of 18 sampled residents (Resident 57). The facility failed to: 1. Ensure the Registered Dietitian (RD) followed the facility's P&P titled Weight Management to assess Resident 57's nutritional needs while the resident was on isolation due to Covid-19, document the assessment, and make recommendations in the resident's medical record. 2. Ensure staff provided Resident 57 with one can of Ensure (nutritional supplement that provides concentrated calories and protein to help patients gain or maintain healthy weight) three times a day with medication pass per RD's recommendation and physician's order. 3. Ensure staff consistently monitored Resident 57's consumed meal percentages and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician and Responsible Party (RP) for one of three sampled residents (Resident 2) when Resident 2 received medications that should have been held. This deficient practice resulted in Resident 2's physician and RP being unaware that Resident 2 received medications that should have been held. This deficient practice resulted in the inability of Resident 2's physician to give timely instructions for Resident 2's care and the inability for Resident 2's RP to participate and make decisions in Resident 2's immediate care needs. This deficient practice had the potential for the RP to remain uninformed about changes in Resident 2's health status. Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE]. Resident 2 was admitted with diagnoses including type 2 diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (Resident 2) who had a diagnosis of type 2 diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound healing) and received glipizide (a medication used to lower blood sugar levels) daily for his DM, was administered according to physician's orders for one of three sampled residents (Resident 2). These failures resulted in the resident receiving glipizide on eight separate occasions when Resident 2's capillary blood glucose ([CBG] blood sugar level) was less than 120. These failures placed the Resident 2 at risk for hypoglycemia (low blood sugar level).Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE]. Resident 2 was admitted with diagnoses including type 2 diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound healing), hemiplegia (total paralysis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident was free from significant medication errors for one of six sampled residents (Resident 2) by failing to:1.Administer Quetiapine Fumarate (Seroquel), an antipsychotic medication prescribed to treat mental health conditions) , as ordered by the physician from 3/5/2026 through 3/12/2026.2.Notify the physician when the Seroquel order contained no dosage on 2/24/2026 and when the medication was not administered for eight consecutive days.These failures had the potential to result in increased agitation and behavioral disturbances due to the omission (failure to administer an ordered dose of medication) of a prescribed medication.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and was readmitted on [DATE]. The admission Record indicated Resident 2 with diagnoses including Alzheimer's disease( a disease characterized by a progressive decline…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview and record review, the facility failed to store food items safely for all residents by not ensuring that a carton of thickened water, chocolate pudding powder, frozen donut holes, and frozen pork chops were labeled with open dates.This failure had the potential to expose residents to food borne illnesses (any illness resulting from ingestion of food contaminated with bacteria, viruses, or parasites).Findings:During an observation on 3/10/2026 at 8:20 a.m. in the kitchen, multiple open food items were found without open dates, including a carton of thickened water, chocolate pudding powder, frozen donut holes, and frozen pork chops.During an interview on 3/13/2026 at 11:48 a.m. with the Dietary Aide (DA), the DA stated all food items must be labeled with an open date once opened to ensure they were served fresh. The DA stated residents could get sick if food was not served fresh.During an interview on 3/13/2026 at 11:56 a.m. with the Dietary Supervisor (DS), the DS stated he was aware multiple open food items did not have open dates and acknowledged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain respect and dignity for one of two sampled residents (Resident 2) by standing over the resident while providing assistance during a meal.This failure had the potential to place Resident 2 at risk for choking and to negatively impact the resident's self esteem.Findings:During a dining observation on 3/10/2026 at 12:29 p.m., Certified Nursing Assistant (CNA) 2 was observed standing while feeding Resident 2, who was seated in a Geri chair (a specialized padded recliner on wheels designed for individuals with limited mobility). Resident 2's meal tray ticket indicated a regular diet with pureed texture (standard foods blended, mashed, or strained to a completely smooth, pudding like consistency).During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and was readmitted on [DATE]. The admission Record indicated Resident 2 with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of four sampled residents (Resident 25) received a morning shower as requested and preferred by the resident. This failure resulted in Resident 25 waiting approximately six hours for a shower and had the potential to cause Resident 25 to experience feelings of uncleanliness.Findings:During a review of Resident 25's admission Record, the admission Record indicated Resident 25 was admitted to the facility on [DATE] with diagnoses of osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage), quadriplegia(paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 25's care plan titled Resident 25 requires assistance and is dependent for Activities of Daily Living (ADLs) such as bathing, grooming, and personal hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of 18 sampled residents (Resident 2) was free from the use of a physical restraint (any object or device that an individual cannot remove easily which restricts freedom or movement). The facility failed to:1. Ensure an informed consent was obtained and documented before applying an abdominal binder (wide, elastic belt worn around the stomach reducing movement) as a restraint to prevent Resident 2 from pulling out her gastrostomy tube (GT- a feeding tube inserted directly into the stomach through the abdomen used for long term nutrition, and administration of medication) on 5/28/2025.2. Ensure an ongoing assessment, monitoring and evaluation to ensure the resident's safety and continued need for the use of the abdominal binder.This failure had the potential to place Resident 2 at risk for unnecessary prolonged use of physical restraint leading to impaired blood circulation, skin injuries and unnecessary use of Seroquel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a safe discharge and transfer for two of two sampled residents (Resident 7 and Resident 11) by falling to:1. Ensure the Long-Term Care (LTC) Ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities) was notified when Resident 7 was transferred to the General Acute Care Hospital (GACH).2. Ensure Resident 7 and Resident 11 were offered a bed hold before being transferred to the GACH.These failures placed Resident 7 and Resident 11 at risk for an unsafe transfer and violated Resident 7 and Resident 11's rights to informed transfer to GACH. Findings:During a review of Resident 7's admission Record, the admission record indicated Resident 7 was admitted on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 7 with diagnosis including schizophrenia (a serious mental disorder in which people interpret reality abnormally), anxiety (emotion characterized by feelings of tension,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an alternative means of communication in a language that the resident could understand for one of three sampled residents (Resident 2).This failure had the potential to cause Resident 2 to feel frustrated and isolated, and to limit her ability to communicate her needs to staff, which could lead to delays in receiving appropriate care and services.Findings:During an observation on 3/10/2026 at 12:00 p.m., Resident 2 was seated in a Geri chair (a specialized padded recliner on wheels designed for individuals with limited mobility) in the lobby, smiling and speaking in a foreign language.During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and was readmitted on [DATE]. The admission Record indicated Resident 2 with diagnoses including Alzheimer's disease( a disease characterized by a progressive decline in mental abilities), gastrostomy( a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 7), who was dependent on staff for Activities of Daily Living (ADLs), received appropriate personal care. The facility failed to:1.Ensure Resident 7's long fingernails were trimmed and free of dirt and black grime underneath.This failure placed Resident 7 at risk for discomfort and increased the risk of infection from cross contamination (the transfer of bacteria, viruses, microorganisms, or other harmful substances from one surface to another through improper or unsanitary conditions) due to inadequate nail hygiene.Findings:During a review of Resident 7's admission Record, the admission record indicated Resident 7 was admitted on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 7 with diagnosis including schizophrenia (a serious mental disorder in which people interpret reality abnormally), anxiety (emotion characterized by feelings of tension, worried thoughts) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 106 citations
- Potential for harm · D2026-03-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 41) received ongoing activities in accordance with their comprehensive assessment, preferences, and interests, and supported their physical, mental, and psychosocial well-being.This failure had the potential to result in decreased physical activity and diminished sense of self-worth for Resident 41.Findings:During a review of Resident 41's admission Record, the admission Record indicated Resident 41 was admitted to the facility on [DATE] ith diagnoses including peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs), and anemia (a condition where the body does not have enough healthy red blood cells).During a review of Resident 41's History and Physical (H&P), dated 1/8/2025, the H&P indicated Resident 41 had the capacity to understand and make decisions.During a review of Resident 41's Minimum Data Set (MDS-a resident assessment tool), dated 1/9/2026, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 67) received a recommended follow up appointment with an ear, nose, and throat (ENT- specialist for diminished hearing) per recommendation of ENT physician on 4/16/2025.This failure caused Resident 67 emotional distress due to frequently needing staff to repeat themselves and placed the resident at risk for miscommunicating her needs.Findings:During a review of Resident 67's admission Record, the admission Record indicated Resident 67 was admitted to facility on 1/14/2025, and readmitted on [DATE], with diagnoses including hearing loss, hypertension (high blood pressure) and muscle weakness.During a review of Resident 67's History & Physical (H&P) dated 1/31/2025, the H&P indicated Resident 67 did not have the capacity to understand and make decisions.During a review of Resident 67's Minimum Data Set (MDS-resident assessment tool) dated 1/21/2026, the MDS indicated Resident 67's cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 25) was provided with additional food after informing Restorative Nursing Assistant (RNA) 1 she was still hungry.This failure had the potential to result in inadequate caloric intake and possible weight loss for Resident 25 who requested and were not offered additional food items of their choice and preference.Findings:During a review of Resident 25's admission Record, the admission Record indicated Resident 25 was admitted to the facility on [DATE] with diagnoses of severe protein-calorie malnutrition ( a life threatening deficiency of protein and energy), nutritional anemia ( a common disorder caused by a lack of essential nutrients), and hypertension (HTN-high blood pressure).During a review of Resident 25 Minimum Data Set (MDS-a resident assessment tool), dated 2/26/2026, the MDS indicated Resident 25 had the ability to express ideas and wants. The MDS indicated Resident 25 had the ability…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a coordinated hospice (compassionate care for people who are near the end of life provided at the person's home or within a health care facility) plan of care was integrated with the facility's plan of care and accessible to facility nursing staff for one of six residents reviewed for hospice services (Resident 5).The facility failed to:1. Incorporate Resident 5's active order for morphine (opioid pain medication) and fentanyl ( opioid pain medication) into the facility care plan,2.Document an effective communication process with the hospice provider to ensure 24 hour continuity of care, and maintained conflicting medication orders in Resident 5's health record without a coordinated plan between the hospice provider and the facility.This failure had the potential to put Resident 5 at risk for missed care, duplicate therapy, and adverse events, including respiratory depression and opioid overdoseFindings:During a review of Resident 5's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices for two of 18 sampled residents (Resident 2 and Resident 9). Specifically, the facility failed to:1.Provide hand hygiene (including handwashing with soap and water or use of alcohol based hand sanitizers) for Resident 2 before lunch service, as resident used her bare hands to eat.2.Performed COVID 19 (highly contagious respiratory disease caused by Coronavirus, which is transmitted thru coughing, talking, sneezing and touching contaminated surfaces) testing for staff who cared for Resident 9 after the resident tested positive for COVID 19.These failures had the potential to contribute to the transmission and spread of infection among residents, staff, and visitors in the facility. Findings: 1.During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and was readmitted on [DATE]. The admission Record indicated Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure one of three sampled residents (Resident 1) with severe cognitive (ability to think, understand, learn, and remember) impairment and high fall risk was provided with fall prevention measures, including the use of bed rails (a barrier attached to the side of a bed) as ordered by Resident 1's physician on 2/23/2026. The facility failed to:1.Implement fall prevention interventions including use of bedrails immediately following Resident 1's falls on 2/20/2026 and 2/27/20262.Follow a physician's order written on 2/23/2026 to install bed rails and inform Resident 1's physician of the delay in installing the ordered bed rails.3. Revised Resident 1's care plan to include post fall interventions to prevent future falls.4. Follow facility's policy and procedure (P&P) titled, Falls-Clinical Protocol, dated 2018, which indicated the staff and physician will identify pertinent interventions to try to prevent subsequent falls and address the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-06 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure one of three sampled residents (Resident 1) was assess for the risks of entrapment (event in which a resident is caught, trapped, or entangled in the space in or about the bed rail) and the possible risks and benefits of bed rails ( a barrier attached to the side of a bed) were reviewed prior to installation. The facility failed to:1.Obtain a bed rail assessment (a mandatory, documented evaluation conducted by healthcare staff before using bed rails) before bed rails may be used to ensure they are safe, necessary, and functioning as a physical restraint (devices, or materials used to restrict a person's movement, freedom, or access to their body). 2.Obtain informed consent (voluntary agreement to accept treatment and/ or procedures after receiving education regarding risks, benefits, and alternatives offered) for bed rails from the resident and/or Resident's Representative (is a person authorized to act on behalf of a resident in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop an individualized care plan with measurable objectives, timeframes, and interventions to meet the resident's needs for one of three sampled residents (Resident 1).The facility did not develop an individualized care plan addressing Resident 1's refusal of care and treatment, including goals and interventions. This deficient practice had the potential to negatively affect the delivery of necessary care and services. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities) and atrial fibrillation (irregular heartbeat).During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated 1/5/2026, the MDS indicated Resident 1's cognition (ability to think, understand, learn, and remember) was severely impaired and required maximal assistance (helper does more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the care plan for one of three sampled residents (Resident 1) was revised to address fall prevention needs. The facility failed to:1. Revised Resident 1's care plan to reflect the resident's current physical and cognitive (ability to think, understand, learn, and remember) status.This deficient practice had the potential to place Resident 1 at risk for preventable falls and inadequate supervision. Resident 1 subsequently experienced an unwitnessed fall on 2/20/2026, which resulted in multiple fractures (broken bone) to the left ribs.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE], with diagnosis including multiple rib fractures on the left side, dementia (loss of memory, language, problem-solving and other thinking abilities) and anxiety (emotion characterized by feelings of tension, worried thoughts).During a review of Resident 1's History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff followed infection prevention and control practices (procedures designed to prevent the spread of germs and infections) during an influenza (any infection or condition that affects the lungs and makes it difficult to breath) outbreak by failing to:1.Ensure that staff wore masks correctly while providing resident care.This deficient practice increased the risk for transmission of influenza among residents and staff and had the potential to result in additional infections, worsening of the outbreak, hospitalizations, and serious complications for vulnerable residents.Findings:During a concurrent observation and interview on 1/30/2026 at 8:20 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 was wearing a face mask positioned below her nose. LVN 1 did not adjust the mask to fully cover the nose while administering medications. LVN 1 acknowledged that her face mask was worn improperly during the medication administration. LVN 1 stated that the mask should fully cover both the nose and mouth during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure proper management and documentation of a resident's personal funds for one of three sampled residents (Resident 1). The facility failed to: 1. Provide Resident 1 with the required monthly personal fund account statements and by failing to obtain the required authorization signatures. This deficient practice violated Resident 1's right to receive copies of monthly fund account statements. As a result, the facility did not ensure transparency, accountability, or protection of resident rights regarding the management of personal funds, placing the resident at risk for mismanagement or misuse of funds.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE], and readmitted on [DATE] with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-12 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call lights (a device used by residents to call for assistance from facility staff) for two of three sampled residents (Resident 3 and Resident 4 ) were within reach of the residents. This deficient practice resulted in Resident 3 and 4 not being able to use their call lights, which forced them to yell for help, causing a delay in care and services for Residents 3 and 4. Findings: a. During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with diagnoses including convulsions (rapid, full-body [or sometimes just part-of-body] shaking and stiffening) and muscle weakness. During a review of Resident 3's History and Physical (H&P), dated 7/11/2025, the H&P indicated, Resident 3 had capacity to understand and make decisions. During a review of Resident 3's Minimum Data Set ([MDS] a resident assessment tool) dated 10/8/2025, the MDS indicated Resident 3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-12 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Licensed Vocational Nurse (LVN) 1 provided direct supervision to Student Nurse (SN) 1 on 10/22/2025 when administering scheduled 9 am medications to one of three sampled residents Resident 1) along with not ensuring the five rights of medication administration were abided by. This deficient practice resulted in Resident 1 receiving Valsartan (a medication that lowers the blood pressure), multivitamin and minerals, Guaifenesin (a medication that helps loosen and thin mucus in the throat and chest) extended release ([ER] version of pill where medicine steadily throughout the day in the body), Eliquis (a medication used to prevent blood lots, thin blood), Carvedilol (used to lower the blood pressure and heart rate), Keppra (a medication used to treat seizures), Magnesium Oxide (a mineral supplement which could cause diarrhea, bloating and stomach cramps) in error. This deficient practice resulted in Resident 1 not receiving his prescribed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-12 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Licensed Vocational Nurse (LVN) 1 provided direct supervision to Student Nurse (SN) 1 on 10/22/2025 when administering 9 a.m., scheduled medications to one of three sampled residents (Resident 1). This deficient practice resulted in Resident 1 receiving Valsartan (a medication that lowers the blood pressure), multivitamin and minerals, Guaifenesin (a medication that helps loosen and thin mucus in the throat and chest) extended release ([ER] version of pill where medicine steadily throughout the day in the body), Eliquis (a medication used to prevent blood lots, thin blood), Carvedilol (used to lower the blood pressure and heart rate), Keppra (a medication used to treat seizures), Magnesium Oxide (a mineral supplement which could cause diarrhea, bloating and stomach cramps) in error. This deficient practice resulted in Resident 1 not receiving his prescribed medications; Glipizide (a medication used to treat type 2 diabetes [DM] a disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the responsible Party (RP) for one of three sampled residents (Resident 1) was notified when Resident 1 had a change of condition (COC) This deficient practice resulted in Resident 1's RP visiting Resident 1 at the facility and observing Resident 1 sleepier than usual, but she was unaware that Resident 1 had been given multiple medications that were not his. This deficient practice had the potential for Resident 1's RP to be unable to make decisions regarding Resident 1's care. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included hemiplegia (total loss of movement and feeling in one side of body) and hemiparesis (one sided weakness) affecting the resident's right side, atrial fibrillation ([a-fib] heart rhythm disorder) and type 2 DM. During a review of Resident 1's History and Physical (H/P),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-09 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure admission orders were entered and implemented in a timely manner for one of three sampled residents (Resident 1) upon admission on [DATE] at approximately 9:00 p.m. The facility failed to:1. Initiate or carry out Resident 1's physician orders on the day of admission, despite the resident having multiple serious medical conditions. Licensed staff were unaware of Resident 1's presence in the facility for over two hours, and no admission packet or orders were available or processed during that time. This deficient practice placed Resident 1 at significant risk for harm, including potential neglect and unmet medical needs.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted from GACH 1 to the facility on [DATE] with the diagnosis including acute myocardial infraction (MI-heart attack), presence of coronary angioplasty implant and graft (minimally invasive procedure used to open narrowed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) was accurately assessed for the risk of elopement (a situation in which a resident leaves the premises or a safe area without the facility's knowledge and supervision).This deficient practice resulted in an inaccurate assessment of Resident 1's risk for elopement and the facility's failure to develop and implement a care plan with appropriate interventions to prevent potential elopement.Findings:During a review of GACH 1's Physical Therapy (PT (licensed professional aimed in the restoration, maintenance, and promotion of optimal physical function) assessment dated [DATE], the PT assessment indicated Resident 1 was alert, able to ambulate 10 feet (ft-unit of measure) with a FWW. The PT Assessment indicated Resident 1's gait (walking) was slow, and Resident 1 complained of fatigue (lack of energy). During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) received timely and appropriate medication administration upon admission. This deficient practice resulted in failure to accurately transcribe and process Resident 1's physician orders, resulting in a delay in administering eight prescribed medications for serious medical conditions. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted from GACH 1 to the facility on [DATE] with the diagnosis including acute myocardial infraction (MI-heart attack), presence of coronary angioplasty implant and graft (minimally invasive procedure used to open narrowed or blocked coronary [arteries which surround and supply the heart] arteries), heart failure (heart muscle is unable to pump enough blood to meet the body's needs for blood and oxygen) chronic obstructive pulmonary disease (COPD-lung disease) and psychosis (a severe mental condition in which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-09 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain and implement an ongoing Quality Assurance and Performance Improvement (QAPI) program as required. The facility was unable to provide documentation or evidence of any QAPI activities, committee meetings, or performance improvement projects since 7/17/2025.This failure had the potential to negatively impact the quality of resident care by allowing facility-identified issues to go unaddressed or reoccur, thereby compromising resident safety and regulatory compliance.Findings:During a review of the facility's QAPI plan dated 07/17/2025 indicated that this was the last recorded meeting of the facility's Quality Assurance (QA) committee.During an interview conducted on 11/09/2025 at 10:26 a.m., with the Administrator (ADM), the ADM stated that the QA committee was expected to meet monthly to review prior concerns, discuss current issues, and revise care plans as needed. The ADM stated that the last QA meeting occurred on 07/17/2025. The ADM stated that failure to hold regular QA meetings places residents' safety at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-03 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure sufficient licensed nurses were available to pass medications to three out of three sampled residents sampled (Resident 1, 2 and 3). On 11/1/2025, from 3:00 p.m. to 11:00 p.m., Resident 2 did not receive four medications and Resident 3 did not receive three medications. On 11/2/2025, from 11:00 p.m. to 11/3/2025 at 7:00 a.m., Resident 1 did not receive two medications.The deficient practices resulted in scheduled medications not being administered to residents, and had the potential to result in medical complications from not receiving their scheduled medications. Findings: During a review of Resident 1's admission record, the admission Record indicated the facility readmitted Resident 1 on 7/19/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (one-sided muscle weakness, affecting the arm, leg, and sometimes the face) following cerebral infarction (loss of blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-03 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three out of three sampled residents (Resident 1,2, and 3) received scheduled medications as ordered.a) On 11/1/2025, during the 3:00 p.m. to 11:00 p.m. shift, Resident 2 did not receive his medications including Carbidopa-Levodopa (medication for Parkinson's [a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), Citalopram (medication for depression [a mood disorder that causes a persistent feeling of sadness and loss of interest], Depakote , (medication for mania [mental state of an extreme highs or depressive lows]) Visine eye drops (eye drops for minor eye irritation). Resident 3 did not receive his medications including Apixaban (medication for Deep vein thrombosis [condition where a blood clot forms in a deep vein, usually in the lower leg]) prophylaxis (prevention), Gabapentin (medication for nerve pain), and hydralazine (medication for high blood pressure). b) On 11/2/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-03 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure three of three residents' (Resident 1 to 3) Medication Administration Record (MAR) for 11/2/2025 were correctly documented. The deficient practice resulted in an inaccurate depiction of services and care rendered and had the potential to result in medication errors.Findings: During a review of Resident 1's admission record, the admission Record indicated the facility readmitted Resident 1 on 7/19/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (one-sided muscle weakness, affecting the arm, leg, and sometimes the face) following cerebral infarction (loss of blood flow to the brain)affecting the left dominant side, chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), anemia (a condition where the body does not have enough healthy red blood cells), type 2 diabetes (DM-a disorder characterized by difficulty in blood sugar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 2), who was provided a shower, was not left exposed with his uncovered buttocks visible while being transferred through the facility's hallway to his bedroom. This deficient practice resulted in Resident 2 feeling embarrassed and had the potential for mistrust with care and services provided by the facility staff. Findings: During a review of Resident 2's admission Record (Face Sheet) the Face Sheet indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of generalized weakness. During a review of Resident 2's History and Physical (H&P) dated 10/5/2025, the H&P indicated Resident 2 had the capacity to understand and make decisions. During a review of Resident 2's Minimum Data Set ([MDS] a resident assessment tool) dated 10/3/2025, the MDS indicated Resident 2 required partial/moderate assistance (helper performs less than half of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to separate, supervise and monitor one of three sampled residents (Resident 1), when on 10/7/2025 at approximately 9:30 p.m., Certified Nurse Assistant (CNA) 2 and Licensed Vocational Nurse (LVN) 1, were informed by Resident 1 that Resident 2, who had a history delusions (unrealistic false or unrealistic beliefs) and wandering into her (Resident 2) roommate's living spaces, yelled at her, threw water on her and hit her with a water bottle. This deficient practice resulted in Resident 1 feeling unsafe and fearful of being attacked by Resident 2 and placed Resident 1 at risk for continued verbal and physical abuse. Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE], with diagnoses that included dementia (a progressive state of decline in mental abilities), and major depressive disorder ([MDD] a mood disorder that causes a persistent feeling of sadness and loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to the California Department of Public Health (CDPH) within two hours of the incident by one of three sampled residents (Resident 2). On 10/7/2025 at approximately 9:30 p.m., Certified Nurse Assistant (CNA) 2 and Licensed Vocational Nurse (LVN) 1, were informed by Resident 1 that Resident 2 came to her bedside, yelled at her, threw water on her and hit her with an object. This deficient practice resulted in CDPH being unaware of the abuse incident and injury to Resident 1 and had the potential for a delay in CDPH's investigation and other abuse allegations to go unreported.Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE], with diagnoses that included dementia (a progressive state of decline in mental abilities), and major depressive disorder ([MDD] a mood disorder that causes a persistent feeling of sadness and loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and a care plan with goals and interventions for one of four sampled residents (Resident 2), who had a history of delusions (unrealistic false or unrealistic beliefs), and wandering into her roommate's (Resident 1 and Resident 3) living space (a personal area belonging to each resident in a shared room) and was assessed with physical behaviors of hitting, and verbal behaviors of threatening and screaming. This deficient practice resulted in Resident 2 entering Resident 1's personal living area on 10/7/2025 without the consent of Resident 1 and unbeknownst to facility staff, Resident 1 feeling violated and threatened by Resident 2 invading her personal space, and an allegation of bodily harm inflicted by Resident 2 toward Resident 1. Findings: During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE], with diagnoses that included dementia (a progressive state of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a copy of medical records upon a written request for one of one residents (Resident 1). This deficient practice violated the rights of Resident 1 and its representative to obtain a copy of Resident 1's medical records.Findings: During a review of Resident 1's admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including Chronic obstructive pulmonary disease ([COPD] a group of lung diseases that cause airflow obstruction and breathing difficulties ), and Muscle weakness (a reduced ability of muscle to generate force, often resulting in difficulty performing daily tasks or feeling fatigued During a review of the Record Release Form dated 08/04/2025, the Record Release form indicated the facility received a request for release of Resident 1's records on 08/04/2025. The Record Release Form did not indicate that the facility released Resident 1's records per request. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-03 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to monitor and maintain the temperature of the resident refrigerator which contained personal food items, per the facility's policy and procedure (P&P) titled, Refrigerators and Freezers.This deficient practice had the potential to cause bacterial (germs) growth and food borne illnesses (food poisoning - symptoms which include nausea, vomiting, diarrhea, fever, and other flu-like symptoms) for residents consuming refrigerated personal food items.Findings:During a review of the facility's Resident Refrigerator Temperature Log dated 8/2025, the Resident Refrigerator Temperature Log indicated the temperature was not checked (log was blank) on the following days: 8/2/2025 through 8/6/2025, 8/10/2025 through 8/12/2025, 8/15/2025 through 8/18/2025, 8/20/2025, 8/21/2025, and 8/23/2025 through 8/27/2025.During an observation on 8/27/2025 at 11:50 a.m., the resident refrigerator was observed with the thermometer inside the refrigerator reading 60 degrees Fahrenheit (scale for measuring temperature). In the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one of three sampled residents' (Resident 3) physician when Licensed Vocational Nurse (LVN 1) administered Resident 3's medications at 12:08 p.m., three hours later than the 9 a.m. administration time.This deficient practice had the potential to delay medical interventions for Resident 3, if needed.Findings:During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body, affecting the arm, leg, and sometimes the face, caused by a brain or spinal cord injury) and diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 3's Minimum Data Set ([MDS] a resident assessment tool) dated 8/1/2025, the MDS indicated Resident 3's cognition (the mental action or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer medication per physician orders for one of three sampled residents (Resident 3) when Licensed Vocational Nurse 1 (LVN 1) administered medication at 12:08 p.m., three hours after the 9 a.m. administration time.This deficient practice had the potential for Resident 3 to experience delayed adverse drug events ([ADEs- reactions from a missed or delayed dose of medication) due to delayed medication administration.Findings:During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with the diagnosis of hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body, affecting the arm, leg, and sometimes the face, caused by a brain or spinal cord injury) and diabetes (disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-03 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three facility doorbells were functioning. This failure resulted in Resident 1 having to wait several minutes for a staff member to hear Resident 1 knocking on the door after returning to the facility from an appointment.Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hypertension ([HTN] high blood pressure) and congestive heart failure (CHF- a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling).During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 6/6/2025, the MDS indicated Resident 1's cognition (ability to think, understand, learn, and remember) was intact.During an interview on 9/3/2025 at 8:32 a.m., with Resident 1, Resident 1 stated after being dropped back off to the facility after her appointment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-19 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were developed with interventions for care for two of two sampled residents (Resident 1 and Resident 3) who had indwelling urinary catheters (a hollow tube inserted into the bladder to drain or collect urine) in place. These deficient practices resulted in the care needs related to the use of an indwelling urinary catheter being unknown/undocumented and had the potential for risk associated with the catheter's use such as displacement, urine retention and infection to go unmonitored and unrecognized. Findings: a. During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including fracture (a break in the bone) of the neck, quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), and a sacral pressure ulcer (an open wound on the tailbone area caused by constant pressure on the skin, cutting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-19 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure turning an repositioning of a resident, along with the sequence of events related to the performance of cardiopulmonary resuscitation ([CPR] an emergency procedure to restart a person's heart and breathing after one or both suddenly stop) was accurately documented for one of five sampled residents (Resident 1), when Resident 1 was found unresponsive and pulseless (no detectable heart beat) on [DATE]. These deficient practices resulted in the inability to determine if Resident 1 was turned and/or repositioned on [DATE] to [DATE] during the 11 p.m. to 7 a.m. and an inaccurate depiction (shown in a particular way through a description) of CPR performed on Resident 1 by LVN 1 and had the potential for the investigation into care provided to Resident 1 and his subsequent death to be skewed (slanted away from what is true or normal. Findings: a. During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was assisted to turn and reposition every two hours, as ordered by Resident 1's physician, and per Resident 1's care plan. This deficient practice resulted in Resident 1 not being turned or repositioned for approximately five hours on 8/4/2025 and had the potential for delay in healing, increase to Resident 1's sacral (tailbone) pressure sore ([bedsore] an open wound on the tailbone caused by constant pressure on the skin, cutting off blood flow and damaging the tissue) and/or the development of new pressure sores.Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including a cervical spine fracture (broken neck), quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury) and a sacral pressure ulcer. During a review of Resident 1's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a QA/QAPI ([Quality Assurance/Quality Assurance and Performance Improvement] a data driven proactive approach to improvement used to ensure services are meeting quality standards) was implemented to verify the nursing staff's competency skills in performing cardiopulmonary resuscitation ([CPR] an emergency procedure to restart a person's heart and breathing after one or both suddenly stop) when residents' are found unresponsive and pulseless (no detectable heart beat). This deficient practice resulted in a delay in providing CPR to Resident 1 and calling 911 when Resident 1 was found unresponsive and not breathing on [DATE] at approximately 4:50 a.m., and subsequently pronounced dead on [DATE] at 5:05 a.m. This deficient practice placed 66 residents, who were Full Code (a medical term indicating a patient's consent to receive all possible life-saving measures in the event of a cardiac or respiratory arrest) at risk of not receiving basic life…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to accommodate one of one resident's (Resident 1) request to have female staff to deliver hygiene personal care.This deficient practice violated residents' rights and had the potential to result in negative psychological outcomes.Findings: During a review of Resident 1’s admission Record, the admission record indicated the facility admitted the resident on 9/30/2024 with a diagnosis including Orthopedic (branch of medicine deals with bones joints and muscles) aftercare, abnormalities of gait and mobility, muscle weakness, stage 3 pressure ulcer (Full-thickness loss of skin. Dead and black tissue may be visible) in the sacral (tail bone) region. During a review of Resident 1’s Minimum Data Set ([MDS]a resident assessment tool), dated 4/2/2025, the MDS indicated Resident 1’s cognitive skills were intact. The MDS indicated Resident 1 required substantial assistance (helper does more than half the effort to complete the task) with toileting hygiene and showering. During a telephone interview on 7/8/2025 at 12:32 p.m. with Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one out of one resident (Resident 1) received assistance with toileting hygiene at least every shift and as needed. This deficient practice had the potential to increase the risk of skin breakdown.Findings: During a review of Resident 1’s admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis including Orthopedic (branch of medicine deals with bones joints and muscles) aftercare, abnormalities of gait and mobility, muscle weakness, stage 3 pressure ulcer (Full-thickness loss of skin. Dead and black tissue may be visible) in the sacral (tail bone) region. During a review of Resident 1’s Minimum Data Set ([MDS] a resident assessment tool), dated 4/2/2025, the MDS indicated Resident 1’s cognitive skills were intact. The MDS indicated Resident 1 required substantial assistance (helper does more than half the effort to complete the task) with toileting hygiene and showering. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one out of three sampled residents (Resident 3) received Restorative Nursing Assistance (RNA) services (focus on helping residents regain or maintain physical mobility) as ordered by the physician. This deficient practice had the potential to result in a physical decline for Resident 3.Findings:During a review of Resident 3's admission record, the admission record indicated Resident 3 was admitted to the facility on [DATE] with diagnosis including multiple fractures (broken bones) of pelvis (bony structure inside your hips, buttocks and pubic region), orthopedic aftercare, and heart failure (a condition where the heart can't pump enough blood to meet the body's needs).During a review of Resident 3's Minimum Data Set ([MDS] a resident assessment tool), dated 6/6/2025, the MDS indicated Resident 3's cognitive skills were intact. The MDS indicated Resident 3 was independent in all activities of daily living (activities such as bathing, dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure one out of three sampled residents (Resident 2) with a foley catheter (flexible tube inserted into the bladder to drain urine), had documented evidence of cleaning and monitoring urine for signs and symptoms of infection. This deficient practice had the potential to result in urinary tract infections (UTI- an infection in the bladder/urinary tract), pain and urine retention.Findings: During a review of Resident 2’s admission record, the admission record indicated the Resident 2 was admitted to the facility 6/2/2025 with a diagnosis including neuromuscular dysfunction of bladder (bladder control problems caused by nerve or muscle damage) and personal history of urinary tract infections. During a review of Resident 2’s Minimum Data Set ([MDS] a resident assessment tool), dated 6/6/2025, the MDS indicated Resident 2’s cognitive skills were intact. The MDS indicated Resident 2 was independent when eating, needed supervision with oral hygiene, needed partial assistance (helper does less than half the effort to complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-11 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two out of three sampled residents (Resident 1 and 3) received meals at scheduled times and as needed to meet their dietary needs.These deficient practices resulted in Resident 1 and 3 not eating at their scheduled mealtime and had the potential to result in weight loss and hypoglycemia (low blood sugar).Findings: During a review of Resident 1’s admission Record, the admission record indicated the facility admitted Resident 1 on 9/30/2024 with a diagnosis including Orthopedic (branch of medicine deals with bones joints and muscles) aftercare, abnormalities of gait and mobility, muscle weakness, stage 3 pressure ulcer (Full-thickness loss of skin, dead and black tissue may be visible) in the sacral (tail bone) region. A. During a review of Resident 1’s Minimum Data Set ([MDS] a resident assessment tool), dated 4/2/2025, the MDS indicated Resident 1’s cognitive skills were intact. The MDS indicated Resident 1 needed set up assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sample residents (Resident 1) who received enteral (a method of providing nutrition directly into the stomach, either through the mouth or via a feeding tube that goes directly into the stomach or small intestine) feeding via a Gastrostomy ([G-tube] a surgical opening fitted with a device to allow feedings to be administered directly to the stomach, common for people with swallowing problems) and had a history of pulling and dislodging (to forcefully remove) her G-Tube, Licensed Vocational Nurse (LVN) 1 assessed and checked placement of Resident 1 ' s G-tube site every four hours on 6/25/2025 per the facility ' s Policy and Procedure (P&P) titled, Enteral Feedings. These deficient practices resulted in LVN 1 not assessing or checking Resident 1 ' s G-tube placement upon the start of her shift and every four hours which resulted in Resident 1 ' s G-tube being dislodged. These deficient practices had the potential for Resident 1 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of three residents (Resident 2) was free from medication error when : Resident 2 received 2 doses of Temazepam (medication used to treat inability to sleep) 15 mg( milligrams- a unit of mass or weight). This deficient practice had the potential for Resident 2 to have difficulty in staying awake, slowed breathing , loss of consciousness , coma and potentially death. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnosis including chronic kidney disease stage 3 ( where the kidneys struggle to filter waste and fluid effectively ), essential (primary) hypertension ( high blood pressure) and muscle weakness . During a review of Resident 2's Minimum Data Set (MDS), a resident assessment tool, dated 2 /24 /2025, the MDS indicated Resident 2 ' s cognition was intact. The MDS indicated Resident 2 requires partial/moderate assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately document the administration of temazepam (medication for sleep )15 milligrams (mg unit of measure) for one out of three resident ' s (Resident 2) when : Facility staff failed to document the accurate date temazepam 15 mg was administered on Controlled Drug Record (CDR) for Resident 2. This deficient practice had the potential to compromise Resident 2 ' s safety by administering medications at the wrong time, causing a missed dose, and or receiving duplicate administrations. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including chronic kidney disease stage 3 ( where the kidneys struggle to filter waste and fluid effectively ), essential (primary) hypertension ( high blood pressure) and muscle weakness. During a review of Resident 2's Minimum Data Set (MDS), a resident assessment tool, dated 2/24 2025, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the care plan for one of three sampled residents (Resident 2), who had a history of wandering into other residents' rooms, care plan for a one to one (1:1) sitter (a healthcare worker who provides constant, continuous observation to a single resident to ensure their safety and prevention potential harm), was implemented. This deficient practice resulted in Resident 2 Resident 1's room without Resident 1's consent or the facility staff's knowledge and attempting to take Resident 1's cell phone. Findings: During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE], with diagnoses that included schizophrenia (a mental disease that is characterized by disturbances in thought), a mood disorder (a mental health condition that affects a person's emotional state involving extreme mood swings) and an anxiety disorder (a mental health condition characterized by excessive and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2), who had a history of wandering into other residents' rooms, and who had an order for a one to one (1:1) sitter (a healthcare worker who provides constant, continuous observation to a single resident to ensure their safety and prevention potential harm), was supervised to prevent him from entering the room of another resident (Resident 1) . This deficient practice resulted in Resident 2 entering Resident 1's room on 2/25/2025 without Resident 1's consent or facility staff's knowledge and attempting to take Resident 1 ' s cell phone. Findings: During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE], with diagnoses that included schizophrenia (amental disease that is characterized by disturbances in thought), a mood disorder (amental health condition that affects a person's emotional state involving extreme mood swings) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to ensure Residents 16, 51 and 65 needs were provided for when: 1.Resident 16's call light was not functioning properly 2.Resident 16's, overhead light was missing the cord to turn it on and off 3.Resident 51's overhead light cord was not long enough for Resident 51 to reach it. 4.Resident 16 and 65's TV remotes did not have any batteries. 5.Resident 65's overbed table was not functioning properly. These failures resulted in Resident 16, 51, and 65 needs not provided to make comfortable and homelike environment. Findings: During a review of Resident 16's admission Record, the admission record indicated Resident 16 was admitted on [DATE] with the diagnosis of femur (legs long bone), rib and humerus (long bone of the upper arm) fractures and a history of falling, and muscle weakness. During a review of Resident 16's Minimum Data Set ([MDS]- a resident assessment tool) dated 1/03/2025, the MDS indicated Resident 16 has the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a preadmission screening and annual review of a Preadmission Screening and Resident Review (PASARR-a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) was accurately documented for five of eight residents (Resident 5, 12, 17, 34, 46). This deficient practice had the potential to result in an inappropriate placement and delay of needed services for Resident's 5, 12, 17, 34, and 46. Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including major depressive disorder (depressed mood causing significant impairment in daily life), and post-traumatic stress disorder (PTSD- unwanted memories of a trauma). During a review of Resident 5's (MDS- a resident assessment tool) the MDS dated [DATE], the MDS indicated Resident 5's cognition (ability to think, understand, learn, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure five of five sampled residents (Resident 6, 69, 13, 34 and 68) fingernails were trimmed and free from accumulation of unknown substances underneath their fingernails. This failure has resulted to Resident 6, 69 , 13, 34 and 68 fingernails to have irregular edges, accumulation of dark brown substance under the fingernails and had the potential to cause infection and impaired skin integrity. Findings: A. During a record review of Resident 6's admission Record ,the admission record indicated Resident 6 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus (a serious condition where the blood glucose is too high), major depressive disorder (a mental health condition that causes people to feel extremely sad, frustrated, angry, and unable to enjoy life and sleep because of low energy or mental focus) and generalized muscle weakness. During a review of Resident 6's Minimum Data Set (MDS a resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents, who were assessed as high risk for falls, were free from fall accidents for one of four sampled residents (Resident 69). The facility failed to: 1. Conduct fall risk re-assessment after each Resident 69's fall. 2. Evaluate and revise Resident 69's care plan after each fall to evaluate the current preventative measures effectiveness and to develop new measures. 3. Conduct evaluation of Resident 69's condition after the falls and to follow Interdisciplinary Team ([IDT] team members from different departments working together with a common purpose to set goals and make decisions that ensure residents receive the best care) recommendations to provide a sitter for Resident 69. 4. Implement the facility's policy and procedure (P&P) titled Fall Management, revised 3/28/2024 which indicated the facility will ensure the residents will have reduced risk for falls and falls recurrence will be minimized. The residents will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 19) was provided the prescribed liquid to drink during medication pass. This deficient practice resulted for Resident 19 unable to swallow his medications effectively and can potentially cause aspiration (accidentally inhaling food or liquid or medication through the vocal cords into the airway) to Resident 19. Findings: During a review of Resident 19's admission Record , the admission Record indicated Resident 19 was initially admitted on [DATE] and readmitted on [DATE] with diagnosis including cerebral infarction (stroke) with right hemiplegia (paralysis that affects only side of the body) and dysphagia (difficulty swallowing). During a review of Resident 19's Minimum Data Set ([MDS] a resident assessment tool) dated 12/27/2024, the MDS indicated was unable to make decision for himself and required one to two person assist to complete his activities of daily living (ADLs] routine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance Committee (QAA) failed to ensure effective oversight of the facility and implementation of the facility's plan of correction (POC) of the deficient practices identified during the previous recertification survey. This deficient practice resulted the facility to have repeat deficiencies in resident's rights, comprehensive resident centered care plans, pharmacy services, Quality assurance and performance improvements and infection control. Findings: During a review of the facility's Statement of Deficiencies for the 2024 Recertification survey indicated the following repeat deficiencies in resident's rights, comprehensive resident centered care plans, pharmacy services, Quality assurance and performance improvements and infection control. During a concurrent interview and record review on 1/31/2025 at 3:25 p.m. with the Administrator (ADM) the Quality Assurance Performance Improvement (QAPI), The ADM stated she could improve on the facility's QAPI program and that she has not been as diligent as she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain resident dignity by failing to: 1.Ensure Resident 34 was provided with a privacy curtain. 2.Ensure Resident 45's urine collection bag was covered with a dignity or privacy bag. This failure had the potential to violate Resident 34 and Resident 45's rights to dignity and privacy. Findings: During a review of Resident 34's admission Record, the admission Record indicated Resident 34 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses including psychosis (severe mental condition in which thought, and emotions are so affected that contact is lost with reality) and hypertension (high blood pressure). During a review of Resident 34's Minimum Data Set (MDS-resident assessment tool) dated 11/7/2024, the MDS indicated Resident 34 had moderate cognitive (ability to think, understand, learn, and remember) impairment. The MDS indicated Resident 34 required substantial/maximal assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the nursing staff failed to protect the resident's rights for one out of seven sampled residents (Resident 14) by not closing the privacy curtain to ensure Resident 14 would not be visually exposed to the roommates and others while the staff was doing personal care. This deficient practice violated Resident 14's right for privacy. Findings: During a record review of Resident 14's admission Record, the admission Record indicated Resident 14 was admitted to the facility on [DATE], with diagnoses including type 2 diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound healing), and anxiety (feelings of fear, dread, and uneasiness that may occur as a reaction to stress). During a record review of Resident 14's History and Physical (H&P), dated 10/22/24, the H&P indicated, Resident 14 did not have the capacity to understand and make decisions. During a review of Resident 14's Minimum Data Set (MDS a resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of three sampled residents (Resident 45) right to be free from verbal abuse by Certified Nurse Assistant (CNA) 6 when he became verbally aggressive with Resident 45. This deficient practice resulted in Resident 45 being verbally abused by CNA 6 and had the potential for Resident 45 to feel unsafe and unprotected. Findings: During a review of Resident 45's admission Record, the admission Record indicated Resident 45 was admitted to the facility on [DATE] with diagnoses including quadriplegia (paralysis from the neck down, including legs and arms, usually due to a spinal cord injury), anxiety (a feeling of fear, dread, or uneasiness that can be normal reaction to stress), and depression (a constant feeling of sadness and loss of interest). During a review of Resident 45's Minimum Data Set (MDS- a resident assessment tool) dated 12/26/2024, the MDS indicated Resident 45 was cognitively (ability to think, understand, learn, and remember)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 61) was free from unnecessary physical restraints (any object or device that an individual cannot remove easily which restricts freedom of movement) as evidenced by: 1.Resident 61's bed was against the wall on the right side with an upper side rail on the left side of the bed. This deficient practice had the potential to place Resident 61 at risk at risk for injury and potential for entrapment (event when an individual is trapped or entangled in the spaces of the bed rail). Findings: During a review of Resident 61's admission Record, the admission Record indicated Resident 61 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses including encephalopathy (brain damage or disease that affects how the brain functions, and dementia (a progressive state of decline in mental abilities). During a review of Resident 61's Minimum Data Set (MDS- a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person center care plan for two of four sampled residents (Resident 34 and Resident 61) by failing to: 1.Develop a comprehensive person-center care plan to address Resident 34 refusal of nail care and Resident 61's restraints. These failures had the potential to negatively affect the delivery of care and services to Residents 34 and 61. Findings: During a review of Resident 34's admission Record, the admission Record indicated Resident 34 was initially admitted to the facility 1/6/2023 and readmitted to the facility on [DATE] with diagnoses including psychosis ( a severe mental condition in which thought,and emotions are so affected that contact is lost with reality), and hypertension (high blood pressure). During a review of Resident 34's MDS(MDS- a resident assessment tool) dated 11/7/2024, the MDS indicated Resident 34 had moderate cognitive (ability to think, understand, learn, and remember)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 69) care plan interventions for risk of fall was revised and updated after Resident 69 had a fall. Resident 69 had fallen five times (12/19/2024, 1/2/2025, 1/7/2025, 1/9/2025 and 1/26/2025) in the facility. On 1/7/2025, the Interdisciplinary Team (IDT) indicated a recommendation from a licensed nurse for Resident 69 to have a sitter to provide assistance, supervision and close monitoring, with the IDT recommendation to revise the care plan and update to prevent recurrence. This deficient practice has resulted to a fourth and fifth fall of Resident 69 on 1/9/2025 and 1/26/2025. Findings: During a review of Resident 69's admission Record , the admission Record indicated Resident 69 was admitted to the facility on [DATE] with diagnoses including encephalopathy (a disturbance in the brain function that causes confusion, memory loss and coma in severe cases), dementia (a condition when a person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 69) was assisted to get out of bed to perform his activities of daily living and enjoy his preferred activities. This failure had the potential for Resident 69 to decline in his mobility and negatively affect his psychosocial well-being. Findings: During a review of Resident 69's admission Record , the admission Record indicated Resident 69 was admitted to the facility on [DATE] with diagnoses including encephalopathy (a disturbance in the brain function that causes confusion, memory loss and coma in severe cases), dementia (a condition when a person losses cognitive [relating to mental processes of perception, memory, judgment and reasoning] functioning such as thinking, remembering, and reasoning to such extent that it interferes with a person's daily life and activities), generalized weakness and history of falls. During a review of Resident 69's Minimum Data Set ([MDS] a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to ensure one of 7 sampled residents (Resident 33) received two liters of oxygen continuously according to physician's order. This deficient practice had the potential to cause complications associated with oxygen therapy. Findings: During a record review of Resident 33's admission Record, the admission Record indicated Resident 33 was admitted to the facility on [DATE], with diagnoses including chronic respiratory failure (a serious condition that makes it difficult to breathe on your own) and hypoxia ( low levels of oxygen in your body tissues). During a record review of Resident 33's History and Physical (H&P), dated 1/9/25, the H/P indicated Resident 33 had fluctuating capacity to understand and make decisions. During a record review of Resident 33's Minimum Data Set (MDS, a resident assessment tool), dated 1/2/25, The MDS indicated, Resident 33 required substantial/maximal assistance (Helper doe more than half the effort. Helper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate less than 5% (percent) during medication pass for one of four sampled residents (Resident 61) by failing to crush allopurinol ({medication used to treat gout} (type of inflammatory arthritis), Vitamin D ) a nutrient that your body needs for building and maintaining healthy bones), and ferrous sulfate (an iron supplement used to treat iron deficiency) individually prior to administering. This failure resulted in a medication administration error rate of 12% exceeding the five (5) percent threshold. Findings: During a review of Resident 61's admission Record, the admission Record indicated Resident 61 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses including encephalopathy (brain damage or disease that affects how the brain functions, dysphagia (difficulty swallowing), and dementia (a progressive state of decline in mental abilities). During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to remove an expired medication from medication cart in station 1 (Cart 1). This failure had the potential to result in the use of ineffective medication for the residents. Findings: During a concurrent observation and interview on 1/30/25 at 10:38 a.m. with Registered Nurse Supervisor (RNS 3) in Station 1, medication cart 1 had Famotidine Tablets (Heartburn Relief), 10 mg acid reducer expiration date of 07/24. RNS 3 stated that all license nurses are responsible for ensuring the medications inside the medication carts are not expired. RNS 3 stated medications that are expired could loose its strength and will not work effectively for the residents. During an interview on 1/30/25 at 10:40 a.m. with Registered Nurse Supervisor (RNS 2) in station 2, RNS 2 stated that all license nurses are responsible for ensuring that medications are not expired in the medication carts. RNS 2 stated medications that are expired could loose its strength and not work adequately for the residents, and the resident's condition will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based an observation, interview and record review, the facility failed to ensure the dietary aide washed his hands upon entering the kitchen to deliver the food trays. This deficient practice had the potential to cause food-borne illnesses (an illness caused by eating or drinking contaminated food or water) to the residents residing in the facility. Findings: During an observation on 1/28/2025 at 12:40 p.m. in the kitchen, the Dietary Aide (DA 1) entered the kitchen and did not perform hand hygiene. Observed DA 1 was wearing mask below the nose. DA 1 proceeded to the food cart to deliver the food trays to the residents in the facility. During an interview on 1/28/2025 at 12:42 p.m. with DA 1, DA 1 stated that he should wash his hands upon entering the kitchen. DA 1 stated that he should have washed his hands to prevent cross contamination (the physical movement or transfer of harmful bacteria from one person, object, or place to another), which could cause the residents and staff to get sick. DA 1 stated that he did not wash his hand when he entered the kitchen and was not wearing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0836 — isolatedEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure employee files were maintained and kept up to date for five out of five employees. 1. Ensure that upon hire and annually, employees had a Tuberculosis (TB- a lung disease) test, (a skin test to check if you have been infected with Tuberculosis). 2. Ensure health examinations were completed prior to hire and annually. These failures had the potential to negatively affect the patient's quality of care. Findings: During a record review of Certified Nursing Assist (CNA)7 employee file dated 11/14/2023 indicated CNA 7 did not have a health examination or TB screening prior to employment and then annually thereafter. During a record review of CNA 12's employee file dated 1/4/2024 indicated CNA12 did not have a health examination or TB screening prior to employment and then annually thereafter. During a record review of Licensed Vocational Nurse (LVN) 5's employee files dated 02/19/2024 indicated that LVN 5 did not have a health examination or TB screening prior to employment. During a record review of Licensed Vocational…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed maintain and observe infection control practices for three of three sampled residents (Resident 17, 45, and 61). This failure had the potential to result in cross contamination (physical movement or transfer of harmful bacteria from one person, object, or place to another) and place residents at risk for the spread of infection. Findings: During a review of Resident 17's admission Record, the admission Record indicated Resident 17 was admitted to the facility 10/8/2015 with diagnoses including cerebral infarction (loss of blood flow to a part of the brain) and dementia (a progressive state of decline in mental abilities). During a review of Resident 17's Minimum Data Set ({MDS}- a resident screening tool) dated 12/20/2024, the MDS indicated Resident 17 had moderate cognitive (mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) impairment. The MDS indicated Resident 17 was dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0912 — isolatedProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 22 out of 36 resident rooms met the 80 square feet (sq. ft.- unit of area equal to a square foot long on each side) per resident in multiple resident rooms. Rooms one through 11 and rooms 14, 16 and rooms 18-26 house two residents per room. This deficient practice had the potential to result in an inadequate provision of safe nursing care, and privacy for the residents. Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including major depressive disorder (depressed mood causing significant impairment in daily life), post-traumatic stress disorder (unwanted memories of a trauma). During a review of Resident 5's MDS dated [DATE], the MDS indicated Resident 5's cognition (ability to think, understand, learn, and remember) is intact. During a review of Resident 5's History & Physical (H&P) dated 4/5/2024 indicated Resident 5 has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to maintain a training program based off the facility assessment when five employee education files were reviewed and four out of the five employee education files were missing training on abuse, dementia, infection control, lesbian, gay, bisexual, transgender, queer (LGBTQ), behavioral health, resident rights, and communication. This failure has the potential to put the resident's safety at risk. Findings: During a review of Certified Nursing Assist (CNA)7 employee file dated 11/14/2023 indicated CNA 7 did not have abuse, dementia, LGBTQ behavioral health, resident's rights, infection control, communication training upon hire and no dementia, LGBT. behavioral health, resident's rights found annually. During a review of CNA 12's employee file dated 1/4/2024 indicated CNA12 did not have dementia, LGBTQ behavioral health, resident's rights, infection control, communication training upon hire and only three hours of dementia training found annually. During a review of Licensed Vocational Nurse (LVN) 6's employee files dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), whom had a history of left leg skin graft (surgical procedure that involves removing a patch of healthy skin from one part of the body and attaching it to another area that is missing or damaged skin), was provided Aquaphor ointment (medication is used as a moisturizer and protectant to treat or prevent dry, rough, scaly, itchy skin) as ordered by the physician. This deficient practice violated Resident 1's rights in receiving treatment as ordered and had the potential to cause skin breakdown, infection, and pain to her left leg. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including multiple fractures (broken bone) of the pelvis (bowl-shaped structure of bones that connects the spine to the legs), left tibia (lower leg bone), left fibula (calf bone), right patella (knee),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-30 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled residents (Resident 1) was assessed for competency prior to participating in administration of changing her own colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body) care (including emptying the colostomy pouch [waterproof [NAME] that collects waste from the body], cleaning the skin, and changing the colostomy pouching system). This deficient practice had the potential for Resident 1's treatment to be carried out incorrectly and placed the resident at risk for colostomy complications such as skin irritation from improper application of the colostomy pouch, infection, or stoma (a surgically created opening on the abdomen connected to either the digestive tract (the organs in the body that break down food and absorb nutrients) or urinary tract (the organs responsible for producing and removing urine) to remove body waste (urine or feces)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of nine sampled residents (Resident 1) was monitored and reassessed during a change in condition (COC), when Resident 1 complained of a persistent headache, dizziness, and anxiety (feeling of fear dread, and uneasiness). This deficient practice resulted in Resident 1's progressive health status missing from her medical record, Resident 1's physician not being made aware of Resident 1's continuing headache and dizziness and Resident 1 calling 911 herself for transfer to a General Acute Care Hospital (GACH) where she was diagnosed with a complete heart block and treated with a pacemaker (a small electronic device placed in the chest to monitor heart rate and rhythm and to give the heart electrical stimulation when it does not beat normally) implantation. This deficient practice had the potential to result in Resident 1's death. Findings: During a review of the Resident 1's admission Record (Face sheet), the Face Sheet indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-21 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call lights were answered in a timely manner for three of three sampled residents (Residents 1, 2, and 3). This deficient practice resulted in the residents feeling forgotten, tossed aside, looked over, and not heard. Findings: During a review of Resident 1 ' s admission Record (Face sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including end stage renal disease (a medical condition in which a person ' s kidneys cease functioning on a permanent basis)diabetes mellitus (a condition in which the body fails to process glucose (sugar) correctly) and legal blindness (vision loss). During a review of Resident 1 ' s Minimum Data Set (MDS a standardized assessment and care screening tool), dated 7/10/2024, the MDS indicated Resident 1 was able to make independent decisions that were reasonable and consistent. The MDS indicated Resident 1 required extensive two- person physical assist to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Protein Liquid ( supplement used to enhance wound healing ) was administered for one of three sampled residents (Resident 2) as prescribed by the physician. This failure resulted in the omission (not given) of Protein Liquids doses and had the potential to delay wound healing for Resident 2. Findings: During a review of Resident 2 ' s Face Sheet, the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including multiple fractures (broken bone) of pelvis (hip one) with stable disruption of pelvic ring, dislocation of left knee, colostomy (operation that allows waste to be collected through an opening in the stomach wall and into a bag), and heart failure (heart muscle is unable to pump enough blood to meet the body ' s needs for blood and oxygen). During a review of Resident 2 ' s Minimum Data Sset (MDS-a standardized assessment and care screening tool) dated 6/7/2024, the MDS indicated Resident 2 was able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-21 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure food served was palatable, at the proper temperature and served in a timely manner for four of four sampled Residents (Resident 1, Resident 2, Resident 3, and Resident 4 ' s). This failure resulted in Resident 1 asking for replacement meals and for food to be re-heated or re-cooked. Resident 2 had most meals brought into the facility from family. This failure had the potential for Resident 1, Resident 2, Resident 3, and Resident 4 poor meal intake that can lead to weight loss. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including multiple fractures (break in a bone) of the pelvis (hip bone), tibia (the larger bone of the lower leg) fracture, left fibula (the outer bone of the lower leg) fracture, right patella (the kneecap) fracture, and colostomy (a surgical opening in the abdomen that allows stool to pass from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of four sampled residents (Resident 1) had a clean environment. Facility failed to: 1.Ensure Resident 1 ' s room was clean and free of trash on the floor, and trash container was emptied and not pilling up. 2. Ensure meal trays were not left at the bedside after each meal. These failures resulted in Resident 1 having flies in the room and the potential for the spread of infection. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including multiple fractures (break in a bone) of the pelvis (hip bone), tibia (the larger bone of the lower leg) fracture, left fibula (the outer bone of the lower leg) fracture, right patella (the kneecap) fracture, and colostomy (a surgical opening in the abdomen that allows stool to pass from the colon). During a review of Resident 1 ' s Minimum Data Set (MDS-a comprehensive assessment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-06 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five sampled residents' (Resident 1 and 2) needs and preferences were accommodated when the facility failed to: A. Ensure Resident 2 was accommodated with gurney (wheeled stretcher) transportation to the dialysis (procedure to remove waste and excess fluids from the body) center on [DATE] and [DATE]. B. Ensure Resident 1 was provided a bed bath and or showered daily consistent with Resident 1's preference. The failure to provide Resident 2 with gurney transportation resulted in a missed dialysis appointment on [DATE] and [DATE] potentially causing fluid overload (too much fluid in the body) to Resident 2 and caused frustration and worry for Resident 2's responsible party (RP). The failure to accommodate Resident 1's preference for daily showers/ or bed baths resulted in Resident 1 feeling unclean and had the potential to cause a decline residents' psychosocial wellbeing. Findings: A. During a review of Resident 2's admission Record (Face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-06 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to provide restorative nursing services (nursing interventions that promotes the resident's ability to adapt and adjust to living independently and safely as possible) to two of three sampled residents (Resident 3 and 4) as indicated in the residents' physician orders and care plans when the facility failed to: a. Ensure Resident 3 received Active Assistive Range of Motion([AAROM] resident uses muscles to complete stretching exercises with the help of restorative nurse aide [RNA]) bilateral (both sides) on upper extremities (UE) and lower extremities (LE) three times a week as tolerated every dayshift; b. Ensure the RNA provided Resident 4 ambulation assistance with platform walker ([PFW] -device that assists resident in ambulation) every day, three times a week as tolerated; and c. Ensure the RNA applied and removed Resident 4's right wrist hand finger orthosis ([WHFO] device that provides support to hand) five times a week for up to four hours as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-06 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to provide sufficient staffing to provide restorative nursing services (nursing interventions that promotes the resident's ability to adapt and adjust to living independently and safely as possible) to two of three sampled residents (Resident 3 and 4) as indicated in the physician orders and care plan. The facility had one full time Restorative Nursing Assistant ([RNA]functions to perform restorative nursing procedures that maximize the resident's existing ability) to provide Restorative Nursing services (RNA) services to 40 residents. This deficient practice resulted in Residents 3 and 4 not receiving ordered therapy potentially causing a decline in mobility such as contractures (loss of motion of a joint), and a decline in physical functioning such as the ability to eat, dress, and walk. Findings: During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received treatment and care in accordance with professional standards of practice when: a. The Director of Staff Development (DSD- licensed vocational nurse who is responsible for training and education to the facility staff), and Certified nurse assistant (CNA)1 failed to notify the Registered Nurse Supervisor after Resident 1 sustained a witnessed fall. b. The facility failed to ensure the physician was notified of Resident 1's fall immediately after the incident. This deficient practice resulted in a delay in care and services. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses including hemiplegia ( weakness on one side of body) and hemiparesis ( unable to move one side of body) following cerebral infarction (stroke- damage to brain due to lack of oxygen )…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 2), received routine hemodialysis (HD, a treatment to filter wastes, water, and balance essential minerals in the blood) on 5/2/2024 and 5/3/2024. This deficient practice had the potential to result in fluid overload (too much fluid in the body) to Resident 2 and caused frustration and worry for Resident 2's responsible party (RP). Findings: During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including hemiplegia ( weakness on one side of body) and hemiparesis (unable to move one side of body) following cerebral infarction (stroke- damage to brain due to lack of oxygen) affecting the left side, end stage renal disease (ESRD-disease affecting the kidneys [organs that eliminate wastes and excess fluids in the blood], dependence on renal dialysis (machine used to filter wastes and excess fluid in blood when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0710 — patternObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a physician, who was also the facility's Medical Director, acted upon the pharmacy's request timely, to authorize an order to refill Oxycodone Hydrochloride ([HCL] a medication used to relieve moderate to severe pain)10 milligrams ([mg] a unit of weight measurement) for a resident who was experiencing severe generalized body pain for one of six sampled residents (Resident 1). This deficient practice resulted in Resident 1 experiencing unrelieved severe pain and increased anxiety (persistent and excessive worry which interferes with daily activities) when it took seven days to refill Resident 1's Oxycodone order. Findings: A review of Resident 1's admission Record (Face Sheet) indicated Resident 1 was admitted to the facility on [DATE], with diagnosis including malignant neoplasm of the left lung (lung cancer), cervical (relating to the neck) disc degeneration (when one or more of the cushioning discs in the cervical spine start to break down due…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure they had safe guards in place to account for their controlled drugs (a drug or other substance that is tightly controlled by the government because it may be abused or cause addiction) through accurate reconciliation (the process of comparing patient's medication orders to all of the medications that the patient has been taking/prescribed) of the controlled substances to prevent loss of and/or diversion (the illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber) of controlled substances in their facility, for four of six sampled residents (Residents 1, 2, 3 and 4). By failing to: 1. Ensure Resident 1's Oxycodone Hydrochloride [a narcotic (a drug that works in the brain to dull the sense of pain) to relieve moderate to severe pain] 10 milligrams ([mg] a unit of measurement) was accounted for and not lost or diverted after the facility received 90 tablets of Oxycodone 10 mg on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-31 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement pain management for one of three sampled residents (Resident 1) when the facility failed to assess the pain levels before and after administering Norco (medication used to relieve moderate to severe pain), monitor for side effects after Norco was administered, and ensure the Medication Administration Record (MAR) record indicated whenever Resident 1 received Norco for pain from 1/21/2024 to 1/29/2024. These deficient practices had the potential to negatively affect Resident 1's pain management goals and interventions and left Resident 1 unmonitored for side effects and adverse reactions to the medication. Findings: During a review of Resident 1's admission Record (Face sheet), the face sheet indicated Resident 1 was admitted at the facility on 11/9/2023 with a diagnosis that included cerebral infraction (disruption of blood flow to the brain) with left hemiplegia (weakness to the left side of the body), diabetes mellitus (a serious condition where the body cannot regulate the blood sugar) and osteoarthritis (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-31 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to account for the disposition of nineteen doses of Norco (strong potent medication used to manage moderate to severe pain) from 1/21/2024 to 1/29/2024 for one of three sampled residents (Resident 1). This deficient practice had the potential to result in medication errors such as omissions, duplications, dosing errors, or drug interactions. Findings: During a review of Resident 1's admission Record (Face sheet), the face sheet indicated Resident 1 was admitted at the facility on 11/9/2023 with a diagnosis that included cerebral infraction (disruption of blood flow to the brain) with left hemiplegia (weakness to the left side of the body), diabetes mellitus (a serious condition where the body cannot regulate the blood sugar) and osteoarthritis (a disease that worsens overtime often resulting in chronic pain, which could lead to severe joint pain and stiffness severe enough to make daily tasks difficult). During a review of Resident 1's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-31 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled resident's (Resident 1) Medication Administration Record (MAR), indicated whenever Resident 1 received Norco (strong potent medication used to manage moderate to severe pain). From 1/21/2024 to 1/29/2024 there were nineteen missed opportunities where Norco was administered to Resident 1 but not documented in the MAR. This deficient practice resulted in an inaccurate depiction of Resident 1's pain interventions, had the potential to negatively affect Resident 1's pain management goals and interventions. Findings: During a review of Resident 1's admission Record (Face sheet), the face sheet indicated Resident 1 was admitted at the facility on 11/9/2023 with a diagnosis that included cerebral infraction (disruption of blood flow to the brain) with left hemiplegia (weakness to the left side of the body), diabetes mellitus (a serious condition where the body cannot regulate the blood sugar) and osteoarthritis (a disease that worsens overtime often resulting in chronic pain, which could lead to severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to notify one of three sampled resident's (Resident 1) physician that Resident 1's Norco (strong potent medication to manage moderate to severe pain) needed authorization for refill. This failure caused Resident 1 to feel frustrated and had the potential to delay and inadvertently affect Resident 1's pain management. Findings: During a review of Resident 1's admission Record (Face sheet), the face sheet indicated Resident 1 was admitted at the facility on 11/9/2023 with a diagnosis that included cerebral infraction (disrupted blood flow to the brain) with left hemiplegia (weakness to the left side of the body), diabetes mellitus (a serious condition where the blood sugar is not well regulated) and osteoarthritis (a disease that worsens overtime often resulting in chronic pain, which could lead to severe joint pain and stiffness severe enough to make daily tasks difficult). During a review of Resident 1's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 11/13/2023, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.Kitchen wash cloths/towel were stained and discolored. Staff using discolored and stained wash cloths to clean food contact surfaces. 2.Cans opener was not maintained in a sanitary manner. 3.Dishwasher staff working in the dish machine area did not wash hands after changing gloves and when removing the clean and sanitized dishes from the dish machine. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness in 73 out of 73 residents who received food from the facility. Findings: 1.During an observation in the kitchen on 01/09/24 at 09:05 a.m., Cook1 was using kitchen dish cloths to wipe and clean the counter for food preparation. The dish cloths were wet and were stored on the food preparation counters, Cook1 was using the same dish cloth to repeatedly wipe the counter after food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-12 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain proper infection control (prevents or stops the spread of infections in healthcare settings) practices for and follow its facility policy related to safe and sanitary (readily kept in cleanliness) environment for two of 18 sampled residents (Residents 15 and 31) by: 1.Failing to ensure Resident 15 water pitcher was covered. 2.Failing to properly store the nasal cannula (a device that delivers extra oxygen through a tube and into your nose) tubing for Resident 31. 3.Failing to ensure Laundry Aide changed gloves and performed hand hygiene (a way of cleaning one's hands that substantially reduces potential pathogens) after touching dirty linen carts stored outside and then folding clean resident laundered (to wash something, such as clothing in water) towels and sheets. These deficient practices have the potential to spread the infection throughout the facility and placed other residents, staff, and visitors at risk for acquiring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure six of 18 sampled residents (Residents 18, 40,26 and 4) were treated with respect and maintained the right to a dignified existence by: 1. Failing to ensure call light's request for assistance were answered timely and taking over 30 minutes up to five hours to answer the call lights for Residents 18, 40 and 4. 2. Failing to change Resident 4 wet diaper and leaving Resident 4 soaked in urine for over eight hours. These deficient practices resulted in Resident 4 being left soaked in urine and with feelings of anger, pain, and frustration from the burning urine on the skin. Residents 18,40, and 4 being left without assistance from facility staff for long periods of time despite calling for help. Findings: A. During a review of Resident 18's admission Record (facesheet) dated 11/2/2023, the facesheet indicated Resident 18 was admitted to the facility with a diagnoses of: colon cancer with a colostomy (a surgical operation in which a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 18 sampled residents (Resident 221), including: 1.Failing to implement and/or develop a Care Plan([CP] a form where summarize a person's health conditions and specific care needs) with goals and interventions for indwelling urinary catheter (a flexible tube that drains urine from bladder into a bag outside the body) for Resident 221. This deficient practice had the potential for inappropriate use of indwelling urinary catheter for Resident 26, had the potential to result in a lack of or delay in delivery of necessary care and services for Resident 26, and 221. Findings: a) During a review of Resident 221's admission Record (Face Sheet), the Face Sheet indicated Resident 221 was admitted to the facility on [DATE] with diagnoses including hypertensive heart disease (high blood pressure), muscle weakness (a lack of strength in the muscles), and acute (severe in effect) kidney failure (when kidneys have stopped working well…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the licensed nurses failed to follow the facility policy and procedure (P&P) for initiation and maintenance of intravenous therapy ([IV] a way to give fluids, medicine, nutrition, or blood directly into the blood stream through a vein) for two of two residents (Residents 173 and 221) by failing to label and date a peripheral intravenous catheter ([PIV] a short catheter inserted through a peripheral vein for the administration of solution or medication) site for two of 18 sampled residents (Residents 173 and 221). This deficient practice had the potential to result in harm and lead to development of infection, infiltration (accidental leakage of non-vesicant solutions out of the vein into the surrounding tissue) and phlebitis (inflammation of a vein) for Residents 173 and 221. Findings: A. During an observation on 1/9/2024 at 10:00 a.m. during the initial tour, it was observed that Resident 173's PIV site was dated 12/29/2023. During a review of Resident 173's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and records review the facility failed to provide sufficient staffing to accommodate resident needs for five of 18 sampled residents (Resident 40 and 34,) by: 1. Failing to ensure Resident 40, and 34 call lights were answered timely. This deficient practice resulted in Residents 40 and 34 delay of care and services needed to achieve maximum quality of life. Findings: a) During a review of Resident 40's admission Record (Face Sheet), the Face Sheet indicated Resident 40 was admitted to the facility on [DATE] with diagnoses including hypertensive heart disease (high blood pressure), dysphagia (difficulty swallowing), diabetes (high blood sugar), and hemiplegia (paralysis that affects only one side of the body) affecting right side. During a review of Resident 40's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 12/26/2023, the MDS Section B indicated the resident rarely can make self-understood and sometimes understands others. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based an observation, interview, and record review the facility failed to ensure meals are served timely and at a safe and appetizing temperature for four out of ----sampled residents (Resident 221,47,34, and 1). This deficient practice resulted in Resident 221,47, 34, and 1 not to receive meal trays on time and received cold food and had the potential for undernutrition (insufficient intake of food to meet individual needs to maintain good health) and further compromise of residents' nutritional standards. Findings: During a review of Resident 221's admission Record (Face Sheet), the Face Sheet indicated Resident 221 was admitted to the facility on [DATE] with diagnoses including hypertensive heart disease (high blood pressure), muscle weakness (a lack of strength in the muscles), and acute kidney failure (when kidneys have stopped working well enough for you to survive). During a review of Resident 221's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 12/26/2023, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-12 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medication was not left at the bedside for one of one sampled resident (Resident 273). This failure had the potential for staff, other resident, and visitor to access medication and can possibly result in an overdose of medication for Resident 273. Findings: During a record review of Resident 273's admission Record (Face Sheet), the Face Sheet indicated Resident 273 was admitted to the facility on [DATE] with diagnoses of muscle weakness, and hypertension (high blood pressure). During a record review of Resident 273's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 1/4/24 the MDS indicated Resident 273 was able to understand and make decisions. During a record review of Resident 273's Order Summary Report, dated 01/24, the Order Summary Report does not indicate Resident 273 to self-administer medications. During a concurrent observation and interview on 1/10/24 at 9:20 a.m. in the Resident 273's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodations for resident needs and preferences for three of 18 residents (Residents 5, 34 and 271) by: a) Failing to ensure Resident 34 privacy curtain (create a private space for resident) was clean at bedside and three clear plastic bags with trash was removed from Resident 34 bedside. This failure had the potential to violate Resident 34 rights to have a clean, comfortable, and homelike environment. b) Failing to ensure Resident 34 call light was answered timely. c)Failing to ensure Resident 5 and Resident 271 call light was within reach at the bedside. d) Failing to ensure Resident 271 was made aware by facility staff how to call for help while using the bathroom. These failures had the potential to result in a delay in or inability for the Residents' 5,34 and 271 to obtain necessary care and services. Findings: a. During a review of Resident 34's admission Record (Face Sheet), the Face Sheet indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to accurately code the Minimum Data Set (MDS-comprehensive assessment and care screening tool) for one of 18 sampled residents (Resident 54). This deficient practice had the potential to result in Resident 54's delay in necessary care and treatment. Findings: During a review of Resident 54's admission Record ( Face Sheet), the Face Sheet indicated Resident 54 was admitted to the facility on [DATE] with diagnoses including chronic kidney disease ([CKD] a condition in which the kidney are damaged and cannot filter blood), dependent on renal dialysis ( a procedure to remove waste products and excess fluid from the blood when kidney stop working properly), and depression (loss of interest in activities). During a review of Resident 54's Minimum Data Set (MDS- a comprehensive assessment and care screening tool), dated 11/2/2023, the MDS indicated Resident 54 can make self-understood and understand others. The MDS indicated Resident 54 had intact cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to remove expired medications from medication carts (Carts 2 and 3). This failure had the potential for harm to residents due to the potential loss of strength of the medications, and the potential for the residents to receive ineffective medication dosages. Findings: During a concurrent observation and interview on 1/11/2024 at 12:40 p.m., at medication cart 3 with Licensed Vocational Nurse (LVN) 4, LVN 4stated there was a bottle of stool softener (a medication used to soften the stool) with an expiration date of 11/2023 and stated it should have been removed from the medication cart 3. LVN 4 stated expired medication should not be left on the medication cart. LVN 4 stated giving expired medications can cause harm to residents including seizures (sudden bursts of electrical activity in the brain that cause involuntary changes in body movement) or go into shock (life-threatening condition that occurs when the body is not getting enough blood flow). During a concurrent observation and interview on 1/11/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance (QAA committees established for the purpose of improving the safety and quality of health services) and Quality Assurance Performance Improvement (QAPI- approach to maintaining and improving safety and quality in nursing homes ) committee failed to ensure effective oversight and implementation of indicators for facility wide issues including weight loss, call lights and food temperatures identified in previous complaints and previous recertification surveys and resident grievances. These failures resulted in significant weight loss for Resident 57 and had the potential to jeopardized other residents' safety residing in the facility to not be assisted and receive medically related necessary care and treatment. Findings: During an interview on 1/12/2024 at 11:06 a.m. with the Administrator (ADM), the ADM stated the facility does not currently have a Director of Nursing (DON). The ADM stated the facility does not have a policy and procedure (P&P) to include how the facility obtains and used feedback…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and document wound measurements and description of the wound upon admission on [DATE] and weekly thereafter for one of four residents (Resident 1) until Resident 1's first documented wound measurement and descriptive assessment on 12/20/2023. This deficient practice had the potential for wound declines to go unnoticed by facility. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of acquired absence of the left foot, right great (big) toe, and other right toes as well as type two diabetes (a problem in the way the body regulates and uses sugar as a fuel). During a review of Resident 1's Modified Data Set (MDS, a standardized assessment and screening tool) dated 12/12/2023, the MDS indicated Resident 1's cognitive (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) skills were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure an uninterrupted supply of pain medication during between 12/04/2023 to 12/07/2023 for 1 of three sampled Residents Resident 1. 2. Get a physican ' s order that it was okay to administer Resident 1 ' s own pain medication brought to the facility by Resident 1. These deficient practices had the potential for Resident 1 to not have received pain medication according to his physician ' s orders resulting in diminished quality of life. Findings: During a review of Resident 1 ' s admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hypertension (high blood pressure), osteoarthritis (degenerative disease that can affect the many tissues of the joint, often resulting in chronic pain), and diabetes mellitus (irregular blood sugar levels). During a review of Resident 1 ' s Minimum Data Set ([MDS], a standardized assessment and care screening tool) dated 11/13/203,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-15 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one of four sample resident's (Resident 1) primary care doctor (MD 1) that Resident 1's urine culture (lab test to check for germs in urine) was positive for Extended Spectrum Beta-Lactamase ([ESBL]resistant to many antibiotics [medication that destroys germs] Escherichia coli (bacteria [germ]), immediately after the results were obtained on 10/7/2023. The facility notified MD 1 of the Resident 1's urine culture two days after the lab results were received on 10/9/2023. This deficient practice resulted in a two-day delay in treatment that could have resulted in Resident 1 becoming septic (life-threatening blood infection). Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was readmitted to the facility on [DATE] with the diagnosis of epilepsy (brain disorder that causes recurring, unprovoked seizures [temporary abnormalities in muscle tone or movements, behaviors, sensations or states of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-31 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide dignity and respect for two of seven sampled residents (Resident 2 and 4) when Resident 2 and 4's call light was not answered in a timely manner to assist with the residents' toileting needs. These deficient practices resulted in Resident 2 and 4 to feel frustrated and undignified. Findings: a. During a review of Resident 2's admission Record (Face sheet), the face sheet indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis that included chronic obstructive pulmonary disease (is a common lung disease causing restricted airflow and breathing problems), diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high) and morbid obesity (abnormal or excessive fat accumulation in the body that presents a risk to health). During a review of Resident 2's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 8/30/2023, the MDS indicated Resident 2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of seven sampled residents (Resident 2) were provided incontinence (loss of control of bladder and bowel control) care to prevent skin breakdown. This failure placed Resident 2 at high risk for moisture associated skin dermatitis (skin damage that occurs when the skin is repeatedly exposed to various bodily wastes and fluids, also known as MASD). Findings: During a review of Resident 2 ' s admission Record (Face sheet), the face sheet indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis that included chronic obstructive pulmonary disease (is a common lung disease causing restricted airflow and breathing problems), diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high) and morbid obesity (abnormal or excessive fat accumulation in the body that presents a risk to health). During a review of Resident 2 ' s Minimum Data Set (MDS), a standardized assessment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-31 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of seven sampled resident's (Resident 3) bathroom light was replaced after it was reported broken for approximately four days. This deficient practice resulted in an inadequately lit bathroom placing Resident 3 at high risk for injury or fall. Findings: During a review of Resident 3 ' s admission Record (Face sheet), the face sheet indicated Resident 3 was admitted to the facility on [DATE] with a diagnosis that included generalized muscle weakness, difficulty walking and epilepsy (a brain disorder causing seizures [sudden, uncontrolled burst of electrical activity in the brain changing behavior, movements, and feelings]). During a review of Resident 3 ' s Minimum Data Set (MDS), a standardized care screening tool, dated 10/13/2023, the MDS indicated Resident 3 was able to make independent decisions that were reasonable and consistent, required supervision or touching assistance during self-care, used a walker to perform indoor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to create and implement care plans for the prevention and management of pressure ulcers (injury to skin and underlying tissue resulting from prolonged pressure on the skin) for one of two residents (Resident 1) as evidenced by: a. the facility failing to develop a care plan for the newly identified pressure ulcers in the sacrum (bones on the lower back), coccyx (tailbone), and the bilateral ischium (lower back region of the hip bone); b. the facility failing to turn and reposition one of one resident (Resident 1) every two hours; and c. the facility failing to provide pressure relieving devices as indicated in the care plan. These deficient practices placed Resident 1 at higher risk for developing the resident's current pressure injuries: a. The Stage II (the wound extends into the bottom layers of the skin) pressure ulcer on her sacrum and the coccyx; and b. Two unstageable (stage of wound was unclear due to the base of the wound is covered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on Registered Dietician's (RD) recommendation, for an appetite stimulant (medication that will stimulate appetite), for one of one resident (Resident 1). This deficient practice had the potential to negatively affect Resident 1's meal intake percentage and Resident 1's overall nutritional status. Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with the diagnoses including hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (a slight paralysis or weakness on one side of the body) following a cerebrovascular accident (a stroke [impaired blood flow to the brain]). During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 8/30/2023, the MDS indicated Resident 1's cognitive (thinking) skills for daily decision-making…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document the meal intake percentage and urinary output for one of one resident (Resident 1). This deficient practice had the potential to provide an inaccurate status of Resident 1's nutrition and hydration (replacement of body fluids lost through sweating, exhaling, and eliminating waste) and could delay appropriate care and interventions to Resident 1. Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with the diagnoses including hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (a slight paralysis or weakness on one side of the body) following a cerebrovascular accident (a stroke [impaired blood flow to the brain]). During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 8/30/2023, the MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-09-30 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staffing information was posted and placed in a visible and prominent place on a daily basis. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings : During the observation, on 9/27/2024 at 10:31 a.m., while entering the facility there was no visible daily Nursing Hours Per Patient day ( NHPPD) staffing information posting found at the front of the facility or the Nursing Stations. During a concurrent interview, on 9/30/2024 at 10:31 a.m., Licensed Vocational Nurse 1 (LVN 1) stated the daily staffing posting location is usually on the wall, but LVN 1 stated she did not know where the posting for 9/30/2024 was . LVN 1 stated the daily staffing posting should be visible, it lets everyone know the nursing ratio per residents. During the observation, on 9/30/2024 at 11:30 a.m., while entering the facility there was no visible daily staffing information posting was found at the front of the facility or the Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$124,336 in federal fines across 4 penalties. 3 Medicare payment denials on record.
- $44,256 — penalty dated 2025-11-03
- $12,425 — penalty dated 2025-10-15
- $16,149 — penalty dated 2025-08-19
- $51,506 — penalty dated 2023-12-07
- Medicare payment denial — starting 2025-12-09 for 4 days
- Medicare payment denial — starting 2025-09-18 for 1 days
- Medicare payment denial — starting 2024-02-13 for 21 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 2 of 5 | 3.5 | -1.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BQ OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2021 |
| BOLD QUAIL HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| NEWGEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| ROBIN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| TRESS, AVROHOM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| SHAW, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2021 |
CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $453K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055559. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.