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Springs Of Richmond, The

400 Industries Road, Richmond, IN 47374 · For profit - Limited Liability company · 70 certified beds · (765) 935-0135 Medicare & Medicaid certified

Call the home — (765) 935-0135 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0744)2 actual-harm citations$25,760 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $25,760 in federal fines (most recent 2026-01-29)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1080 University Blvd · (765) 939-2037 · Call to confirm hours
Pharmacy
Meijer0.7 mi
2507 Chester Blvd · (765) 939-4410 · Call to confirm hours
Grocery
Meijer0.7 mi
2507 Chester Blvd · (765) 939-4400 · Call to confirm hours
Park
935 Crestdale Dr · (765) 962-2481 · Typically dawn to dusk
Place of worship
2010 Chester Blvd · (765) 962-7666

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.7%11.0%15.4%better
Long-stay residents who lose too much weight11.5%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%1.1%2.0%better
Long-stay residents with depressive symptoms14.7%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury8.1%3.9%3.3%worse
Long-stay residents on antianxiety or hypnotic medication37.0%23.5%18.9%worse
Long-stay residents with pressure ulcers0.0%3.6%4.7%check this — see note marked star below the table
Long-stay residents with worsening bladder/bowel control18.9%23.3%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.3%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.3%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine88.2%79.0%79.4%better
Short-stay residents rehospitalized after admission24.2%22.2%22.6%typical
Short-stay residents with an outpatient ER visit9.5%10.8%12.0%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 471 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.3%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
85.8%U.S. median 56.6%
Met the expected recovery
0.80U.S. median 0.31
Therapy hours / resident / day
0.36hours / resident / day
Physical therapy
0.38hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 85.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 211 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.80 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.3%CMS range 60.2–68.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 8.9–12.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge85.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge75.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge82.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge99.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.8%CMS range 3.7–8.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.141.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.92
RN hours/ resident / day
1.16
LPN hours/ resident / day
2.34
Aide hours/ resident / day
4.42
Total nurse hours/ resident / day
0.53
RN hoursweekends
46.9%
Total nursing turnover
47.1%
RN turnover

How full it usually is: this home is certified for 70 beds and averages 48.7 residents a day — about 70% occupied, or roughly 21 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.92 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.61 on weekdays — 15% thinner on weekends. RN hours go from 1.08 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-02-13)
9
at the previous standard inspection (2025-02-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 12 most serious are shown; the remaining 23 are one tap away and print in full.

  • Actual harm · Gcited before2026-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to timely implement wound care orders and interventions for a resident resulting in the deterioration of a sacral wound (Resident 6) and failed to thoroughly complete admission skin assessment for a resident's wound (Resident 2) for 2 of 2 residents reviewed for pressure ulcer management. Findings include: 1. During an observation and interview, on 2/9/2026 at (time not documented), Resident 6 indicated the facility was not changing his wound dressings as they should. He had big wounds on his bottom that he got at home. He reported his wound was severe and that he goes to wound care. Resident 6 did not feel the facility was taking care of his wounds as it should; there were issues with his dressing, protein shakes, turning, and cushions multiple times since he had been there.The clinical record for Resident 6 was reviewed on 02/12/2026 at 2:31 PM. The resident's diagnoses included, but were not limited to, rhabdomyolysis (rapid breakdown of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited beforedisputed · IDR2025-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to timely follow up on hemolyzed lab results for a resident at risk for complications related to a cancer diagnosis for 1 of 3 residents reviewed for laboratory services. This deficient practice resulted in hospitalization for treatment of acute on chronic anemia with the need for multiple transfusions of blood products. (Resident D) Findings include: The clinical record for Resident D was reviewed on 6/3/2025 at 1:43 p.m. The medical diagnoses included malignant melanoma and encephalopathy. An admission Minimum Data Set assessment, dated 4/24/2025, indicated Resident D was cognitively impaired. A care plan for Resident D addressing his cancer diagnosis, revised 4/21/2025, included providing interventions as ordered and to include Resident D in care decisions. A care plan for Resident D addressing his potential for bleeding, revised 4/28/2025, indicated Resident D was at risk for bleeding and to monitor laboratory results as ordered. A physician order, dated 4/21/2025, indicated Resident D to have weekly laboratory tests,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-13 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure call lights were answered timely for 5 of 6 residents reviewed for accommodations of needs. (Resident 92, Resident 6, Resident 61, Resident 55, and Resident 26) Findings include:During an interview for Resident Council on 2/11/26 at 1:03 p.m., Resident 61, Resident 55 and Resident 26 indicated the residents were unable to get their call lights answered to get assistance. It would take the staff from 20 to 30 minutes to answer a call light. Review of the resident council meetings, dated October 2025, November 2025, December 2025, and February 2026, indicated the residents had concern of call lights not being answered timely. During an interview with Resident 92 on 2/9/26 at 1:37 p.m., the resident indicated he had to wait for assistance with toileting. It took up to thirty minutes for his call light to be answered, especially during mealtimes. During an interview with Resident 6 on 2/9/26 at 2:14 p.m., the resident indicated when the resident pushed his call light for help, it took up to thirty minutes for it to get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide dependent residents with nail care and failed to provide timely incontinent care for 3 of 3 residents reviewed for Activities of Daily Living (ADL) care (Resident 91, Resident 28 and Resident 62). Findings include:1.During an observation and interview with Resident 91 on 2/9/26 at 12:41 p.m., the resident's fingernails were long. The resident indicated the staff had not assisted him with trimming his fingernails. During observation and interview with Resident 91 on 2/10/26 at 1:20 p.m., the resident's fingernails were long on both hands. The resident indicated his fingernails had been long since he was admitted . He had asked Certified Resident Care Assistant (CRCA) 1 and CRCA 6 to trim them for him, but they never showed up to trim them. The resident had a stroke and was unable to trim them himself, he had never let his fingernails get long like they were now before he had the stroke. The resident was afraid he would scratch himself with them being so long. Review of the clinical record of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to set up follow up appointments with the optometrist (eye doctor) as recommended for 1 of 1 resident reviewed for vision (Resident 51). During an observation and interview with Resident 51 on 2/10/2026 at 9:55 a.m., the resident had a book in her hand and was moving her glasses around to read it. The resident indicated she had not had her glasses very long but had to move her glasses around to see out of them to read. The resident would rather read then watch television. The resident needed different glasses and she did not care if it was reading glasses, whatever worked so she could see to read. The resident was observed to have 7 books and magazines on her night stand. Review of the clinical record of Resident 51 on 2/11/2026 at 9:54 a.m., indicated the resident's diagnosis included, but was not limited to, bilateral changes in retinal vascular appearance (abnormal alterations in the blood vessels of both eyes). The significant change Minimum Data Set (MDS) assessment for Resident 51, dated 12/11/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a resident with prescribed prn (as needed) Imodium when experiencing loose stools (Resident 62) and assess a resident with increased frequency and urgency of urination (Resident 72) for 2 of 2 residents reviewed for bowel and bladder Incontinence/UTI. Findings include: 1.The clinical record for Resident 62 was reviewed on 2/10/2026 at 12:41 p.m. The resident's diagnoses included, but were not limited to, diverticulosis (condition of small bulging pouches in the digestive track lining, primarily the colon, caused by high pressure), muscle weakness, diarrhea (loose stool), and urinary incontinence. The resident was alert and oriented. An admission Observation and Data Collection report, dated 2/1/26, indicated Resident 62 was incontinent with bowel and bladder, had weakness in bilateral lower extremities, no skin impairments identified upon skin assessment, and was at risk for pressure ulcers. Dated 2/2/26, the resident was alert and oriented A plan of care, dated 2/2/26, indicated Resident 62 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents had fluids available at bedside for 3 of 3 residents reviewed for hydration. (Resident B, Resident D and Resident E) Findings include:1. During an interview, on 1/28/26 at 12:48 p.m., Resident B's family member indicated she visited her family member daily and the resident never had fluids in the room. The resident reported that the only fluids they received were with meal trays. The family member indicated ever day they had to provide fluids for Resident B. Review of the clinical record of Resident B on 1/28/26 at 10:28 a.m., indicated the resident's diagnoses included, but were not limited to, stroke (sudden disruption of blood flow to the brain causes brain cells die leading to permanent neurological damage), chronic kidney disease (long term progressive loss of kidney function), and urinary tract infection. The plan of care for Resident B, dated 9/18/25, indicated the resident was at risk for dehydration. The interventions included, but were not limited to, staff were to offer fluids with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify a resident's family of a large bruised area to the resident's back for 1 of 3 residents reviewed notification of injury. (Resident B) Finding include: During an interview, on 1/28/26 at 12:48 p.m., Resident B's family member indicated they were not notified of a large bruise on the resident's back. The family member indicated when the resident was admitted to the hospital, on 12/21/25, the bruise was observed. The resident reported to the family member that a week before she went to the hospital she had a fall during a transfer with staff. The family member was not aware the resident had a fall or had the bruising. Review of the clinical record of Resident B on 1/28/26 at 10:28 a.m., indicated the resident's diagnosis included, but was not limited to, stroke (lack of oxygen causing brain cells to die, potentially leading cause of long-term disability and death). The resident's record did not indicate the resident had a fall. The admission Minimum Data Set (MDS) assessment for Resident B, dated 9/24/25, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete a thorough and accurate assessment of a large bruised area to a resident's back for 1 of 3 residents reviewed for Quality of Care. (Resident B) Findings include: The hospital note for Resident B, dated 1/21/26 (no time), indicated the resident had a traumatic wound on admission to the right side of her back measuring 22 centimeters (cm) by 9 cm. The area was purple and red with erythema (superficial reddening of the skin as result of an injury or irritation causing dilation of the blood capillaries). Review of the clinical record of Resident B on 1/28/26 at 10:28 a.m., indicated the resident's diagnosis included, but was not limited to, stroke (lack of oxygen causing brain cells to die, potentially leading to lasting damage, paralysis, or speech impairment, leading cause of long-term disability). The resident's record did not indicated the resident had a fall. The progress note for Resident B, dated 12/21/25 at 2:23 p.m., indicated the dark areas to the resident's back worsened, was getting darker, and increasing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report Resident B received Resident D's morning medication in error to the local hospital that Resident B was being transferred, to ensure continuity of care 1 of 3 residents reviewed for Discharge Process. (Resident B). Findings include:Review of the clinical record of Resident B on 11/12/25 at 10:50 a.m., indicated the resident's diagnoses included, but were not limited to, chronic pain, diabetes, stage 5 chronic kidney disease, heart failure, dependence on renal dialysis and pulmonary edema.The progress note for Resident B, dated 10/26/25 at 10:37 a.m., indicated the wrong resident's medication, error occurred. Nursing supervisor made aware immediately. Director of Health Services (DHS) notified. The Nurse Practitioner (NP) made aware and completed an in person assessment. Orders were given to combat potential side effects include midodrine (medication used to treat low blood pressure) 5 milligrams (mg) by mouth every 8 hours as needed for systolic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from a significant medication error when Resident B received Resident D's morning medication for 1 of 3 residents reviewed for medication error (Resident B). Finding include:Review of the clinical record of Resident B on 11/12/25 at 10:50 a.m., indicated the resident's diagnoses included, but were not limited to, chronic pain, diabetes, stage 5 chronic kidney disease, heart failure, dependence on renal dialysis and pulmonary edema.The facility baseline care plans, for admission, were in place for Resident B from 10/24/25 to 10/27/25. The plan of care for Resident B, dated 10/27/25, indicated the resident was at risk for dehydration/fluid imbalance. The interventions included, but were not limited to, administer medications as ordered. The plan of care for Resident B, dated 10/27/25, indicated the resident was at risk for pain related to pulmonary fibrosis, diabetes, congestive heart failure, neuropathy, tubular adenoma, colon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to promote the dignity of 2 of 3 residents reviewed for the need of assistance. (Resident B and Resident C) Findings include: 1. The clinical record for Resident C was reviewed on 6/3/2025 at 11:40 a.m. Medical diagnosis included infection to the left knee related to internal prosthetic. A nursing admission assessment, dated 5/12/2025, indicated Resident C was alert and oriented to person, place, time, and situation. During an interview on 6/2/2025 at 12:45 p.m., Resident C indicated he was unable to get assistance while he was at the facility. Resident C stated, I hit my call light one time and told the CNA [Certified Nurse Aide] what I needed, but it was over two hours before someone came back. I ended up hitting my call light again and waited 45 minutes before someone answered it. I am used to not needing anyone to help me. I felt helpless having to ask multiple times, and having to wait so long made it even worse . During an interview on 6/3/2025 at 11:30 p.m., CRCA (Certified Resident Care Associate) 17 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · Dcited before2025-06-04 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess a resident for safe self-administration of medication for 1 of 3 residents reviewed for medication compliance. (Resident C) Findings include: The clinical record for Resident C was reviewed on [DATE] at 11:40 a.m. Medical diagnosis included infection to the left knee related to internal prosthetic. A nursing admission assessment, dated [DATE], indicated Resident C was alert and oriented to person, place, time, and situation. A nursing progress note, dated [DATE], indicated Resident C's son brought in his home medications for tonight's dosage and his intravenous antibiotic. Resident C and his son .administered dose . and Resident C .took all medications including narcotics from home . Review of the clinical record did not indicate a Self-Administration of Medication assessment was completed or a physician order to reflect such. During an interview on [DATE] at 12:45 p.m., Resident C indicated while he was at the facility, the facility did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 1 of 4 residents reviewed for accurate and timely receipt of medications, received their medications as ordered by their physician. (Resident B) Findings include: In an interview with Resident B on 6-2-25 at 4:04 p.m., she indicated she kept track of the medications received while she was a resident of the facility. She indicated several days before she discharged from the facility, I got to feeling real dizzy in the afternoon, and realized no one had given me my morning meds, which included several BP [blood pressure] pills. She did not indicate she had made the facility aware of this at the time of occurrence. In an interview with the Executive Director (ED) on 6-4-25 at 11:05 a.m., he indicated on the date of Resident B's discharge from the facility, 5-6-25, the facility learned of a medication error in which Registered Nurse (RN) 3 had not administered Resident B's morning medications on 5-1-25. In a second interview on 6-4-25 at 1:02 p.m., with the ED, he reiterated the facility did not learn of this until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately reflect the behaviors, including refusal of care and verbal aggression, for 1 of 5 residents reviewed for abuse. (Resident C) Findings include: The clinical record for Resident C was reviewed on 6/3/2025 at 11:40 a.m. Medical diagnosis included infection to the left knee related to internal prosthetic. A nursing admission assessment, dated 5/12/2025, indicated Resident C was alert and oriented to person, place, time, and situation. During an interview on 6/2/2025 at 12:45 p.m., Resident C indicated while he was at the facility, two staff came into his room before he left. One of them, he believes was a nurse, kept trying to change the wound dressing on his leg. He had to tell her twice to leave him alone before he kicked her out of his room. He had his son pick him up and he left against medical advice. During an interview on 6/2/2025 at 10:52 p.m., Licensed Practical Nurse (LPN) 19 indicated she took care of Resident C while he was here. Resident C was a .very frustrated person .and he was agitated . During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident was deemed appropriate to self-administer a nebulizer (a device that converts liquid medicine to mist to inhale it) medication for 1 of 5 residents reviewed for medication administration. (Resident 207) Findings include: An observation was conducted of medication administration for Resident 207 with Licensed Practical Nurse (LPN) 2 on 2/13/25 at 8:08 a.m. LPN 2 prepared Resident 207's morning medications and after the resident took the medications by mouth, she requested a nebulizer treatment. LPN 2 obtained a vial of a medication and dispensed such into the nebulizer medicine cap connected to the nebulizer machine. LPN 2 secured the medicine cup to the face mask and handed the face mask to Resident 207. Resident 207 proceeded to hold the face mask to administer the nebulizer medication at 8:28 a.m. LPN 2 proceeded to leave Resident 207's room to prepare medications for Resident 209. At 8:45 a.m., LPN 2 returned to the medication cart and the nebulizer machine was still on in Resident 207's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a homelike environment for 1 of 2 residents reviewed for homelike environment. (Resident 14). Findings include: The clinical record of Resident 14 was reviewed on 2/11/25 at 2:45 p.m. The diagnoses included, but were not limited to, acute respiratory disease, heart failure, and obesity. During an observation on 2/11/25 at 2:34 p.m., Resident 14's corner molding was off the wall exposing where the dry wall connected at the corner. The molding was leaning up against the opposite wall. There were areas where the paint was missing on the wall behind the head of the bed. Observations were conducted of Resident 14's room and the molding was observed to be off of the wall exposing the dry wall on 2/12/25 at 11:12 a.m. and 2/12/25 at 1:45 p.m. During a tour on 2/14/25 at 2:15 p.m., the Executive Director (ED) indicated he was not aware of the molding being off the wall and areas where the paint was missing behind the bed. He stated this had been an issue in the past due to Resident 14 being in a motorized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's bowel movements were documented and followed up when a resident went over three days without having a bowel movement for 1 of 1 resident reviewed for constipation. (Resident G) Findings include: The clinical record for Resident G was reviewed on 2/13/25 at 12:31 p.m. The diagnoses included, but were not limited to, constipation. An admission Minimum Data Set (MDS) assessment, dated 12/16/24, indicated Resident G was cognitively intact and always continent of bowel. A bowel and bladder care plan, start date of 12/11/24, indicated Resident G was continent of bowel. The approach was to notify the charge nurse of a change in bowel and bladder patterns as needed and report signs and symptoms of constipation. An interview conducted with Family Member (FM), on 2/12/25 at 11:00 a.m., indicated Resident G went 13 days without a bowel movement after her admission to the facility. The electronic health record, under the Vitals section, noted the following bowel movements documented for Resident G: - No bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a gastric tube (g-tube) feeding and water flushes were administered as ordered by the physician for 1 of 4 residents reviewed for nutrition. (Resident 299) Findings include: The clinical record for Resident 299 was reviewed on 2/11/25 at 2:45 p.m. The diagnoses included, but were not limited to, encounter for orthopedic aftercare following surgical amputation, severe sepsis with septic shock, and dysphagia. A care plan for tube feeding, initiated on 2/5/25 and revised on 2/11/25, indicated Resident 299 required tube feeding related to dysphagia. The approaches indicated providing a diet as ordered, providing water flushes as ordered, and provide tube feedings as ordered. A review of the physician orders indicated, effective on 02/11/25 09:50 a.m., Resident 299 was to receive Jevity 1.5 (brand of tube feed) at 60 mL/hr (milliliters per hour) and flush with 180 mL of water every four hours. The previous order for the g-tube was for Jevity 2.0 at 50mL/hr with 150 mL every four hours of water flushes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to date oxygen tubing for 1 of 1 resident reviewed for respiratory care needs. (Resident 253) Findings include: The clinical record for Resident 253 was reviewed on 2/13/25 at 9:14 a.m. Diagnoses included, but were not limited to, acute kidney failure and falls. A physician's order, dated 2/9/25, indicated Resident 253 was to be on continuous oxygen of two to three liters per minute. During an observation on 2/11/25 at 12:42 p.m., Resident 253 had oxygen tubing at the bedside not dated when it was initiated. During an observation on 2/12/25 at 11:38 a.m., Resident 253 had oxygen tubing on that was not dated. During an observation on 2/13/25 at 9:41 a.m., Resident 253 had oxygen tubing on that was not dated. During an interview on 2/13/25 at 12:29 p.m. with the Assistant Director of Health Services (ADHS), she indicated oxygen tubing was dated but it kept rubbing off, so we ordered labels to date and time the oxygen tubing. The ADHS indicated they date and time the tubing, then a couple hours later it would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure effective pain management was provided for a resident who voiced concerns of pain for 1 of 3 residents reviewed for pain medication. (Resident 251) Findings include: The clinical record for Resident 251 was reviewed on 2/13/25 at 10:11 a.m. Diagnoses included, but were not limited to, Alzheimer's disease, chronic back pain, and chronic vertebral fractures due to osteoporosis. A physician's order, with a start date of 2/10/25 and an end date of 2/13/25, indicated to monitor pain, three times a day, for seventy-two hours. A pain medication order, dated 2/10/25, indicated morphine concentrate solution could be given every four hours as needed for pain or shortness of breath. Resident 251's medication administration record (MAR) was reviewed on 2/13/25 at 12:15 p.m. The MAR indicated resident 251 rated her pain a 5 out of 10 on the pain scale. Per the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual Version 1.19.1 published by the Centers for Medicaid and Medicare Services, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an antibiotic was administered according to physician orders, a resident received their medication, as ordered, during their respite stay at the facility, and ensure administration of a sedative/hypnotic medication as ordered by the physician for 1 of 1 resident reviewed for hospitalization, 1 of 1 resident reviewed for antibiotic use, and 1 of 3 closed records reviewed. (Resident G, Resident C, and Resident 40) Findings include: 1. The clinical record for Resident G was reviewed on 2/13/25 at 1:24 p.m. The diagnoses included, but were not limited to, sepsis and urinary tract infection (UTI). A care plan, dated 12/11/24, indicated Resident G was at risk for bladder incontinence related to a UTI. The approach included, but was not limited to, monitor for signs and symptoms of a UTI and administer medications as ordered. A physician order, dated 12/20/24, was noted for cefdinir (antibiotic) 300 milligrams (mg) twice a day for seven days related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a clinical rationale was provided for a decline of a gradual dose reduction of an antidepressant and antianxiety medication for 2 of 5 residents reviewed for unnecessary medications. (Resident 26 and Resident 30) Findings include: 1. The clinical record for Resident 30 was reviewed on 02/13/25 at 9:50 a.m. The diagnoses included, but were not limited to, other generalized epilepsy and epileptic syndromes (seizure disorder), major depressive disorder, agoraphobia with panic disorder (anxiety disorder characterized by fear of places or situations), and anxiety disorder. A Quarterly Minimum Data Set (MDS) assessment, dated 12/30/24, indicated Resident 30 showed no abnormal behaviors, and showed no abnormal depression or anxiety symptoms. A physician's order, dated 02/29/24, indicated clonazepam (a narcotic antianxiety medication) 1 mg (milligrams) three times a day scheduled, for agoraphobia with panic disorder. A physician's order, dated 11/10/24, indicated Order Set Target Behavior- sweating, SOB [shortness of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain infection control practices by not donning personal protective equipment (PPE) while providing activities of daily living (ADL) care for 1 of 1 randomly observed resident. (Resident 299). Findings include: The clinical record for Resident 299 was reviewed on 2/13/25 at 9:15 a.m. The diagnoses included, but were not limited to, encounter for orthopedic aftercare following surgical amputation, severe sepsis with septic shock, and dysphagia. A care plan for tube feeding, initiated on 2/5/25 and revised on 2/11/25, indicated Resident 299 required tube feeding related to dysphagia. The approaches indicated providing a diet as ordered, providing water flushes as ordered, and provide tube feedings as ordered. An observation was conducted of Resident 299's room on 2/11/25 at 11:30 a.m. On the outside of Resident 299's door was a sign stating Resident 299 was in Enhanced Barrier Precautions (EBP). The sign stated everyone must clean their hands before entering and when leaving the room. Providers and staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 1 of 3 residents reviewed for pressure ulcers had routine and timely wound assessments, including measurements, conducted on a weekly, or more often as needed, basis and documentation conducted to reflect these assessments. (Resident B) Findings include: The clinical record of Resident B was reviewed on 8/8/24 at 11:16 a.m. Resident B's diagnoses included, but were not limited to, a displaced fracture of the right femur, hypertensive stage three (3) chronic kidney disease, and age-related osteoporosis. An admission Minimum Data Set (MDS) assessment, dated 5/14/24, indicated Resident B admitted into the facility with an unstageable pressure ulcer (wound in which a full-thickness tissue is lost, with the extent of the wound being obscured by slough or eschar tissue) during the first week of May 2024. It also indicated Resident B was cognitively intact. The admission nursing assessment, dated 5/8/24, indicated Resident B had a skin impairment, with details identified on an associated document entitled, Wound Event. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to routinely document meal intakes for 3 of 3 residents reviewed for nutritional concerns. (Residents B, C and D) Findings include: 1. The clinical record of Resident B was reviewed on 6-25-24 at 11:25 a.m. Her diagnoses included, but were not limited to, non-ST elevation MI (heart attack), Covid-19 at admission, hypertensive chronic kidney disease (stage 3), diabetes, esophageal obstruction, cerebral ischemia, hyperlipidemia, depression, obesity and generalized muscle weakness. Her admission Minimal Data Set assessment, dated 5-15-24, indicated she was cognitively intact, required substantial assistance with bed mobility (turning and repositioning), bathing, toileting, was dependent for transfers, was non-ambulatory and required supervision assistance, after initial meal set up, with eating. It indicated she had concerns regarding her appetite. In an interview, on 6-25-24 at 1:14 p.m., with a family member, she indicated Resident B had difficulty chewing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure: 1. 1. Food products held in the refrigerator for re-use were properly dated for date placed in the refrigerator and date to be used by. 2. The bin covers for the flour and sugar containers were closed. 3. Refrigerator and freezer temperatures were documented on facility forms routinely. 4. Manual ware washing logs were documented on facility forms routinely. These deficient practices have the potential to adversely affect 64 of the 65 residents who receive foods from the dietary department. Findings include: 1. During a tour of the walk-in cooler (refrigerator) with the Dietary Manager on 5-14-24 at 1:55 p.m., she indicated any leftovers are to be discarded after 3 days. The following observations were made: -container of chicken, with preparation date of 5-10-24, with no discard date was present. -container of chicken pot pie mixture with label of preparation on 5-1-24 and to discard 5-3-24 was present. -cheese sauce with label of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to promptly respond to call light requests for assistance for 2 of 3 residents reviewed for timely response to call lights. (Resident B and M) Findings include: A. The clinical record of Resident B was reviewed on 5-15-24 at 10:29 a.m. Her diagnoses included, but were not limited to, falls, metabolic encephalopathy, recent urinary tract infection and Alzheimer's disease. Her most recent Minimum Data Set assessment, dated 12-15-23, indicated she was severely cognitively impaired, required substantial assistance with meals and was dependent for assistance with bathing, hygiene, toileting and the use of a wheelchair for mobility. In an interview with a family member on 5-16-24 at 9:10 a.m., the family member indicated during a visit with Resident B, she observed Resident B was in need of toileting assistance and clean up. One day, I turned on [name of Resident B]'s call light for help. A nurse was across the hall and said someone would be with me shortly. Still, no one came for over 30 minutes. Someone finally came in and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a care plan for bathing preferences for 1 of 1 residents reviewed for bathing preferences. (Resident H) Findings include: The clinical record of Resident H was reviewed on 5-17-24 at 10:07 a.m. It indicated her diagnoses included, but were not limited to atherosclerotic heart disease, cerebral ischemic, age-related physical debility, adult failure to thrive and unspecified dementia. Her most recent Minimum Data Set (MDS) assessment, dated 4-15-24, indicated she was moderately cognitively intact, had unclear speech, sometimes she understood what was said and sometimes could be understood, was nonambulatory and required a wheelchair for mobility and was dependent for hygiene care and services. It indicated she was frequently incontinent of bowel and bladder. In an observation and interview with Resident H on 5-16-24 at 3:45 p.m., she was unable to recall how long she had been at the facility. She indicated she receives showers, but was unsure of the frequency of this and an occasional partial bed bath…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a dependent resident received bathing and hygiene care and services on a routine basis, for 1 of 5 residents reviewed for activities of daily living (ADL), specific to hygiene care and services. (Resident H) Findings include: The clinical record of Resident H was reviewed on 5-17-24 at 10:07 a.m. It indicated her diagnoses included, but were not limited to atherosclerotic heart disease, cerebral ischemic, age-related physical debility, adult failure to thrive and unspecified dementia. Her most recent Minimum Data Set (MDS) assessment, dated 4-15-24, indicated she was moderately cognitively intact, had unclear speech, sometimes she understood what was said and sometimes could be understood, was nonambulatory and required a wheelchair for mobility and was dependent for hygiene care and services. It indicated she was frequently incontinent of bowel and bladder. In an observation and interview with Resident H on 5-16-24 at 3:45 p.m., she was unable to recall how long she had been at the facility. She indicated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-04 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete a grievance for Resident 30 that verbalized concerns with his care and failed to have a process for residents and/or families to file a grievances anonymously for 1 of 3 residents reviewed for grievance process (Resident 30). Finding include: During an interview with Resident 30 and his family member on 11/27/23 at 2:16 p.m., indicated they did not feel the facility had adequate staffing. The resident had to wait up to 40 minutes to go to the bathroom. The resident had become incontinent of urine due to waiting. The resident had frequently called the Executive Director and the Scheduler on their person phones to report waiting and they would have staff come in and assist him. During an interview with Resident 30 and his family member on 11/28/23 at 1:22 p.m., indicated he was not always provided with fresh water unless he request it. When queried if the resident/and or family had filed a grievance about inadequate staffing and not being provided water, the resident and his wife indicated they had not been offered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide nail care for a dependent resident for 1 of 3 residents reviewed for Activities Of Daily Living (ADL) (Resident 3). Finding include: During an observation on 11/28/23 10:17 a.m., Resident 3's fingernails on both hands were long and jagged with chipped fingernail polish. During an observation on 11/29/23 at 10:22 a.m., Resident 3's fingernails on both hands were long and jagged with chipped fingernail polish. During an observation on 11/29/23 at 2:23 p.m., Resident 3's fingernails on both hands were long and jagged with chipped fingernail polish. During an observation on 11/30/23 at 12:45 p.m., Resident 3's fingernails on both hands were long, jagged with chipped fingernail polish. During an observation on 12/1/23 at 11:33 a.m., Resident 3 nails were long, jagged with chipped fingernail polish. During an interview with the Director Of Health Services (DHS) on 12/1/23 at 11:40 a.m., indicated if Resident 3 was a diabetic the nurses were responsible to provide nail care if the resident was not a diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to store a nebulizer mask in a sanitary manner for good infection control practices for 1 of 3 residents reviewed for respiratory care (Resident 17). Finding include: During an observation on 11/28/23 at 1:43 p.m., Resident 17's nebulizer machine and mask were laying on the resident's bed, there was no storage bag visible in the resident's room for the nebulizer mask. During an observation on 11/29/23 at 11:18 a.m., Resident 17's nebulizer mask was laying on bedside table, there was no storage bag visible in the resident's room for the nebulizer mask. During an interview with the Director Of Health Services (DHS) on 12/1/23 at 11:36 a.m., indicated Resident 17's nebulizer mask should be in a bag have been stored in a bag for infection control purposes. Review of the record of Resident 17 on 12/1/23 at 1:50 p.m., indicated the resident's diagnoses included, but were not limited to, pneumonia, arteriosclerotic heart disease, cardiomyopathy, chronic obstructive pulmonary disease with acute exacerbation, chronic heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-04 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide outdoor activities on a regular basis per the resident's preference for 1 of 1 resident reviewed for dementia care (Resident 8). Finding include: During an observation on 11/29/23 at 10:20 a.m., Resident 8 was sitting in the dining room with another resident. Resident 8 was wheeling himself around the dining room without purpose. During an observation on 11/29/23 at 11:18 a.m., Resident 8 was wandering in other resident's room in his wheelchair. During an interview with LPN 1 on 11/29/23 at 11:10 a.m., indicated Resident 8 started having behaviors of wanting to go outside in the Spring and Summer of 2023. The resident would see other residents sitting outside on the porch and he wanted to go outside too. During an interview with CNA 2 on 11/29/23 at 11:21 a.m., indicated yes the resident had behaviors of going outside unsupervised. The resident started having these behaviors in the Summer of 2023. The resident liked to be outside with the other residents. During an interview with the Activity assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-04 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to complete an elopement assessment for a resident who had behaviors of going outside the facility without supervision for 1 of 1 resident reviewed for elopement (Resident 8). Finding include: During an observation and interview on 11/29/23 at 10:25 a.m., LPN 1 took Resident 8 by the door in the dining room and the wander guard alarmed, the nurse indicated the wander guard was underneath the wheelchair per families request out of the resident's sight. LPN 1 indicated the resident often tried to leave the facility was why he had a wander guard. During an interview with LPN 1 on 11/29/23 at 11:10 a.m., indicated yes she had known of times the resident had gotten out of the facility that is why he has a wander guard on now because he was unsafe to be outside without staff. The resident started this behavior in the late spring 2023 and the summer 2023. The resident would see other residents outside and would want to go. During an interview with LPN 1 on 11/29/23 at 1:50 p.m., indicated on 7/22/23 another resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$25,760 in federal fines across 1 penalty.

  • $25,760 — penalty dated 2026-01-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to TRILOGY HEALTH SERVICES — 123 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 54.2-1.2 vs chain
Health inspection 2 of 53.5-1.5 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 5 of 54.8+0.2 vs chain
The other 122 homes this chain runs (chain average 4.2★, per CMS)
1 of 5Heritage TheFindlay, OH 1 of 5The Oaks Rehabilitation and Healthcare CenterZanesville, OH 2 of 5Homewood Health CampusLebanon, IN 2 of 5Violet Springs Health CampusPickerington, OH 2 of 5Woodmont Health CampusBoonville, IN 3 of 5Cobblestone Crossings Health CampusTerre Haute, IN 3 of 5Creasy Springs Health CampusLafayette, IN 3 of 5Cumberland Pointe Health CampusWest Lafayette, IN 3 of 5Forest Park Health CampusRichmond, IN 3 of 5Franciscan Health Care CenterLouisville, KY 3 of 5Greenleaf Health CampusElkhart, IN 3 of 5River Terrace Health CampusMadison, IN 3 of 5Scenic Hills At The MonasteryFerdinand, IN 3 of 5Smiths Mill Health CampusNew Albany, OH 3 of 5Springhurst Health CampusGreenfield, IN 3 of 5St Mary Healthcare CenterLafayette, IN 3 of 5Stonegate Health CampusLapeer, MI 3 of 5Sun Prairie Senior LivingSun Prairie, WI 3 of 5Taylor Springs Health CampusGahanna, OH 3 of 5The Willows at Fritz FarmLexington, KY 3 of 5The Willows at HamburgLexington, KY 3 of 5The Willows at HarrodsburgHarrodsburg, KY 3 of 5The Willows at SpringhurstLouisville, KY 3 of 5Villages At Oak Ridge, TheWashington, IN 3 of 5Waunakee Valley Senior LivingWaunakee, WI 3 of 5Wellbrooke Of CarmelCarmel, IN 4 of 5Arlington Place Health CampusIndianapolis, IN 4 of 5Ashford Place Health CampusShelbyville, IN 4 of 5Aspen Place Health CampusGreensburg, IN 4 of 5Avalon Springs Health CampusValparaiso, IN 4 of 5Bethany Pointe Health CampusAnderson, IN 4 of 5Blair Ridge Health CampusPeru, IN 4 of 5Bridgepointe Health CampusVincennes, IN 4 of 5Cedar Creek Health CampusLowell, IN 4 of 5Clearvista Lake Health CampusIndianapolis, IN 4 of 5Forest Springs Health CampusLouisville, KY 4 of 5Glen Oaks Health CampusNew Castle, IN 4 of 5Glen Ridge Health CampusLouisville, KY 4 of 5Meadows Of Delphos TheDelphos, OH 4 of 5Meadows Of Ottawa TheOttawa, OH

Showing 40 of 122; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HENRY COUNTY MEMORIAL HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2019
TRILOGY PRO SERVICES LLCOrganizationDIRECT OWNERSHIP INTERESTsince 12/01/2015
TRILOGY PROPCO II LLCOrganizationDIRECT OWNERSHIP INTERESTsince 08/01/2022
TRILOGY PROPERTY HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 08/01/2022
AMERICAN HEALTHCARE REIT HOLDINGS LPOrganization5% OR GREATER MORTGAGE INTERESTsince 12/01/2015
AMERICAN HEALTHCARE REIT INCOrganization5% OR GREATER MORTGAGE INTERESTsince 10/01/2018
WELLTOWER INCOrganization5% OR GREATER MORTGAGE INTERESTsince 12/01/2015
DYNES, SHELDONIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2013
PIDGEON, JOHNIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2013
SHORE, MARIONIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/01/2013
RHS PARTNERS OF RICHMOND, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2019
MEIER, BENJAMINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/19/2024
REIS, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2025
RING, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/01/2022
BARNEY, LEIGHIndividualLIMITED PARTNERSHIP INTERESTsince 12/01/2015
DAVIS, DAVIDIndividualLIMITED PARTNERSHIP INTERESTsince 12/31/2019
WARE, DEBORAHIndividualTRUSTEE OF THE SNFsince 08/27/2021
CONTINENTAL MERGER SUB LLCOrganizationADP OF THE SNFsince 10/01/2021
GAHC3 TRILOGY JV LLCOrganizationADP OF THE SNFsince 12/01/2015
GAHC4 TRILOGY JV LLCOrganizationADP OF THE SNFsince 10/01/2018
PARAGON OUTPATIENT REHABILITATION SERVICES LLCOrganizationADP OF THE SNFsince 12/01/2015
TRILOGY MANAGEMENT SERVICES LLCOrganizationADP OF THE SNFsince 12/01/2015
TRILOGY PROPCO MASTER TENANT III LLCOrganizationADP OF THE SNFsince 11/10/2025
TRILOGY REAL ESTATE INVESTMENT TRUSTOrganizationADP OF THE SNFsince 12/01/2015
TRILOGY REIT HOLDINGS LLCOrganizationADP OF THE SNFsince 12/01/2015

CMS files one row per role, so the 31 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
-2.4%
Operating marginrevenue minus expenses
$1.8M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 12%Medicare 43%Other / private 44%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$472per resident / day
operating cost
$14,342per month
≈ monthly operating cost
$461per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155843. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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